Customer Experience Supervisor
Assistant store manager job in Tampa, FL
RFID Hotel is looking for a service-driven, people-focused leader to oversee our Customer Experience team at one of the largest and most-trusted suppliers of RFID key cards and credentials for hotels and resorts. This role is perfect for someone who's hands-on, thrives in a fast-paced environment, and loves creating structure, consistency, and accountability in customer operations. Your goal? To deliver world-class customer experiences that drive loyalty, efficiency, and long-term growth.
This role is both strategic and hands-on. The Customer Experience Supervisor will lead by example, working alongside the service team to manage key accounts, respond to customer needs, and continuously refine processes for scalability and excellence. You will serve as both a coach and a contributor, ensuring the team delivers consistent, high-quality service while also identifying and implementing improvements that drive efficiency and growth with hospitality-level service.
Why Join Us?
High-Impact Role: You'll have a direct influence on daily service operations and customer satisfaction.
Collaborative Culture: Work alongside a driven, supportive team that values accountability, respect, and results.
Competitive Compensation: $55K-$75K depending on experience + quarterly bonus potential.
Benefits: Health, dental, vision, paid vacation, generous 401(k) company contribution, and a culture built on service and excellence.
What You'll Do
Lead by Example: Work alongside the service team to manage daily customer inquiries, orders, and issue resolution while modeling best practices in communication and responsiveness. Provide coaching, feedback, and real-time support to ensure service excellence.
Maintain Standards: Monitor performance metrics (response time, resolution time, accuracy, etc.) and ensure the team meets established KPIs and SLAs.
Handle Escalations: Serve as the primary point of contact for elevated or sensitive customer issues, resolving them quickly and professionally.
Coach & Develop: Conduct one-on-one check-ins, performance reviews, and ongoing training to strengthen communication, product knowledge, and consistency.
Ensure Process Adherence: Uphold and refine SOPs for customer communications, order processing, returns, and issue resolution. Identify process gaps and collaborate with leadership to implement improvements that increase efficiency and customer satisfaction.
Partner Across Departments: Collaborate closely with Sales, Operations, and Production to ensure customers receive accurate information and timely support.
System Oversight: Help manage CRM and ticketing tools (Zendesk, NetSuite, or equivalent) - ensuring data accuracy and efficient workflow routing.
Identify Improvements: Track common service issues or process gaps and recommend operational enhancements to improve customer experience and internal efficiency.
Support the onboarding and training of new team members as the department grows.
What You Bring
3+ years of experience leading or supervising customer service or account support teams.
Strong leadership presence - calm under pressure, solution-oriented, and empathetic.
A hands-on leadership style with the ability to guide others while actively contributing to daily operations.
Excellent communication and conflict resolution skills.
A customer-first mindset focused on responsiveness, ownership, and long-term satisfaction.
Solid understanding of CRM, ticketing, and workflow management tools.
Proven ability to track metrics and drive performance improvements.
Passion for hospitality, service, and delivering exceptional customer care.
Must live within commutable distance to Tampa, FL (33619).
Be the Heart of Our Guest Experience
If you're a customer-centric leader who thrives in high-energy environments and believes that world-class service is a strategic differentiator, we want to hear from you.
All offers of employment are based on the successful completion of a pre-employment background check, drug screen and reference check. Avery Products Corporation is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee's employment at any time with or without reason or notice.
Operations Manager
Assistant store manager job in Sarasota, FL
About PCS
PCS is a Managed Services Provider (MSP) with offices across Florida. We deliver white-glove IT support, cybersecurity, and cloud solutions that simplify technology for businesses. As we continue to grow, we are seeking a proactive and detail-oriented Operations Manager to oversee daily business operations, support cross-departmental coordination, and drive continuous improvement in administrative, financial, and operational processes.
Position Summary
The Operations Manager plays a key role in ensuring the smooth and efficient functioning of all PCS offices. This individual manages day-to-day operations, coordinates with leadership and technical teams, oversees administrative processes, and ensures that company standards, systems, and workflows are consistently maintained.
Key Responsibilities
Operational Oversight
Manage day-to-day office and business operations across multiple PCS locations.
Oversee administrative and procedural functions to ensure consistency and efficiency.
Develop, implement, and maintain operational policies and procedures to enhance company performance.
Monitor ongoing projects and coordinate between departments to ensure deliverables are met on time and within scope.
Team & Staff Coordination
Supervise and support administrative staff.
Coordinate schedules and attendance management for staff.
Support onboarding and offboarding processes for employees.
Ensure internal communication and collaboration between departments.
Administration
Manage vendor relationships and purchase approvals.
Assist leadership with financial reporting and budget tracking.
Maintain and update company documentation, contracts, and handbooks.
Technology & Systems
Oversee office technology operations and ensure systems are functioning efficiently.
Work closely with IT staff to support technology upgrades, maintenance, and troubleshooting.
Utilize company systems such as Autotask and Microsoft 365 to manage workflows and reporting.
Leadership Support & Compliance
Provide administrative and strategic support to executive leadership.
Coordinate company meetings, events, and internal initiatives.
Ensure compliance with company policies and safety regulations.
Identify operational inefficiencies and recommend improvements.
Qualifications & Skills
3+ years of experience in operations management, office administration, or business management.
Proven leadership and team management abilities.
Strong organizational, analytical, and problem-solving skills.
Proficiency in Microsoft Office Suite and related business systems.
Familiarity with Autotask or similar service management software preferred.
Excellent written and verbal communication skills.
Ability to work in a fast-paced, multi-office environment with minimal supervision.
Executive Operations Manager
Assistant store manager job in Saint Petersburg, FL
***This is NOT a role with ForceBrands***
Executive Operations Manager / Family Office Lead
📍
St. Petersburg, FL
(In-person, full-time)
💼
Confidential Client
Are you energized by bringing order to complexity? A fast-moving entrepreneur with multiple ventures is seeking a highly capable operator to run the business, property, financial, and family logistics that keep everything moving. If you thrive in a role where no two days look the same - and you love building systems that make life and work more seamless - this could be the opportunity.
This is not a traditional EA role. It's broader, more autonomous, and central to how this household and set of businesses operate.
What You'll Own
Financial & Administrative Operations
Coordinate with accountants, bookkeepers, and advisors on taxes, reporting, payments, and insurance renewals.
Maintain dashboards for cashflow, investments, and portfolio activity.
Manage documentation and filings across multiple entities.
Property & Vendor Management
Oversee maintenance, projects, and contractor relationships across several properties.
Get quotes, manage budgets, and ensure work is completed to standard.
Family & Household Support
Coordinate calendars, appointments, travel, and logistics for the family.
Support day-to-day needs, reservations, errands, and occasional driving.
Travel & Schedule Management
Book complex travel (heavy points usage) and handle real-time adjustments.
Manage a dynamic calendar and anticipate needs.
Health & Personal Logistics
Schedule medical appointments, track records, and manage insurance claims.
Facilitate communication with specialists.
Investment Administration
Track investments, prepare documentation, and coordinate with advisors.
Family Office Buildout (First 6 Months)
Digitize years of records, create systems, and centralize information.
Build SOPs, financial dashboards, and organizational infrastructure.
What Success Looks Like
90 days: Systems organized, dashboards built, recurring workflows managed.
6 months: Operations running smoothly; you're anticipating needs.
12 months: The administrative ecosystem is functioning cleanly and efficiently.
Who You Are
10+ years managing complex operations, property portfolios, or high-level executive support.
Backgrounds that tend to fit well: accounting/finance, property management, family office operations, or supporting HNWIs.
Strong financial literacy and comfort with tax documents, insurance, and investment structures.
Highly tech-savvy - comfortable with spreadsheets, cloud systems, and tools like Notion/Airtable/QuickBooks.
Excellent judgment and discretion with sensitive information.
Calm, proactive, organized, and energized by variety.
Able to interface seamlessly with advisors, contractors, and family members.
Located in or willing to relocate to St. Petersburg, FL.
Compensation
💵 $100,000-$120,000 base salary
➕ Performance bonus
➕ Health insurance
If you're a builder of systems, a steady operator, and someone who takes pride in making everything around you run smoothly, this role offers high trust, autonomy, and direct exposure to entrepreneurship and investment operations.
Service Manager
Assistant store manager job in Tampa, FL
IN A NUTSHELL
Sciens Building Solutions is seeking an Associate Service Manager who is a positive change agent and can drive high customer satisfaction, while leading a service team along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire detection, protection, security, and electrical industries and is ready to assume ownership of a Division service management role, while being part of a vibrant national organization.
WHAT YOU'LL BE DOING (and doing well!)
Manage a service team of assigned Division.
Supervise, train, and develop all branch associates, including technicians, service coordinators, billing coordinators, and dispatchers.
Responsible for the scheduling, execution, billing and completion of service, warranty, and emergency jobs.
Responsible for executing service inspections on time and resolution of system deficiencies.
Manage a budget and meeting revenue and gross margin targets.
Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs, and processes designed to meet or exceed goals and maximize market potential.
Report monthly financial performance in an effective manner to management and takes corrective action as needed.
Responsible for efficient asset management, such as inventory and company service vehicles.
Facilitate a high-performance culture that includes annual performance reviews and development initiatives.
Assist with manpower planning and allocation.
Responsible in part for customer satisfaction and cash collections.
Works closely with the sales and installation teams to support the growth and profitability of the Division.
Responsible to ensure all employees embrace our safety culture and comply with all safety initiatives.
WHAT WE LIKE ABOUT YOU
Two years of experience in a service supervisory role within the fire detection, fire protection, or security environment.
Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
Strong, positive team builder with leadership ability.
Knowledge of current fire alarm, clean agent/special hazard fire suppression, security, and/or electrical systems.
Working knowledge of Profit and Loss statements and key financial drivers.
Ability to attract, develop, grow, and retain a team.
Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.
Valid driver's license.
Must be able to pass a background check and drug screening.
Able to work independently.
Excellent organizational, decision-making, and communication skills.
Proficient in NFPA codes and standards.
Strong computer skills; proficient at Microsoft Office.
Knowledge of OSHA safety standards.
WHAT WE'RE BRINGING TO THE TABLE
Competitive salary based on qualifications.
Paid time off plan and holidays.
401(k) matching.
Short term and long-term disability.
Medical, dental, and vision plans with options.
Life insurance.
Company cell phone, laptop, and vehicle.
Professional career development opportunities.
Tuition reimbursement.
Autonomous Vehicle Operations Manager
Assistant store manager job in Tampa, FL
AV Manager :
The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Supervisor will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.
Key Responsibilities
Lead, coordinate, and supervise AV Driver/Operator teams across assigned locations.
Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
Ensure compliance with all safety, security, and operational protocols.
Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
Monitor site productivity metrics and implement improvements to enhance efficiency.
Respond to on-ground escalations and operational emergencies promptly.
Prepare weekly operational status reports and performance summaries.
Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Travel between Tampa, Baltimore, and Pittsburgh as operational needs require.
Qualifications
5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
Prior experience in a supervisory or lead role managing teams.
Strong understanding of safety protocols and compliance-driven environments.
Excellent communication, leadership, and people management skills.
Ability to analyze performance metrics and identify process improvement opportunities.
Comfortable working in dynamic and fast-paced field settings.
Valid driver's license with a clean driving record.
Ability to travel between assigned cities as needed.
Preferred Skills
Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
Knowledge of incident reporting, compliance documentation, and operational audits.
Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules.
Field-based work involving both indoor and outdoor environments.
Work Environment
Significant travel required - approximately 90% of the time across locations.
General Manager - Sunset Bar + Grill at Little Harbor
Assistant store manager job in Ruskin, FL
OUR TEAM IS GROWING ONCE AGAIN! Come join the #FunInTheSun
The General Manager is responsible for managing day to day operations of Food & Beverage operations. This is a hand's on position that includes oversight of all aspects of operations including cost of sales, customer experience and revenue growth. Must be able to be proactive in solving problems and identify new revenue opportunities evaluating risk/reward formula in decision making process.
DUTIES AND RESPONSIBILITIES:
Customer Experience-exceeding overall customer's expectations
Daily walkthrough-providing feedback to various areas
Providing effective communication to management team and staff
Menu development revision of menus as required
Effective management of events and holidays
Management of all financial reporting including but not limited to inventory, revenue and customer satisfaction
Assist Accounting with any follow up needed with daily operational items (cash drop variance, credit cards, accounts receivable, payroll, etc.)
Oversight of effective cost management (payroll & cost of sales are the largest expenses)
Work with VP F&B on quarterly adjustments to marketing program to achieve customer satisfaction goals
Conduct regular staff meetings
Provide assistance as needed with other F&B operations or projects within Suntex
Planning and oversight of training and development for employees and managers
Achieve or exceed annual budget
Compliance with local health department regulations
Continue to promote an environment that encourages teamwork
Maintain an open-door policy with staff
EDUCATION AND EXPERIENCE:
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Proven customer service experience as a manager
Ability to organize and prioritize work
Knowledge of computers (MS Word, Excel).
Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
Ability to work in a team environment to achieve team, department and corporate goals
Ability to collaborate effectively with internal and external customers
Adaptable to a fast-paced environment
Some knowledge of marina operations or willingness to be trained in them
Effective communicator who can collaborate with teammates and guests
Ability to organize and prioritize work
Must have flexible schedule to include working weekends and holidays during busy season;
General Manager
Assistant store manager job in New Port Richey, FL
As a General Manager (GM) at Landscape Workshop, you own the performance, culture, and growth of your branch. You'll set the tone for safety, excellence, and customer service while building and leading a team that delivers consistent, high-quality results. With robust support from our corporate team back-office services, recruiting, training, equipment, marketing, and more; you'll have the tools to succeed, but the branch's performance is ultimately yours to lead.
Our customers expect the same Landscape Workshop experience “Quality Service - Dedicated Professionals Proactive Management” from every branch. As GM, you ensure that promise is kept.
Key Responsibilities:
Leadership & Culture
Build and sustain a performance-driven, safety-first culture.
Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals.
Operational Excellence
Oversee production schedules, resource planning, and quality control across multiple projects.
Maintain labor efficiency and optimize workflows for maximum productivity.
Financial & Sales Performance
Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth.
Partner with your Business Development Manager to drive new sales opportunities and revenue streams.
Understand and leverage financial statements to make informed decisions.
Customer Satisfaction & Retention
Ensure delivery of exceptional service to achieve 90%+ customer retention.
Oversee site visits, proactive communication, and adherence to company quality standards and 13-Point Plans.
Team Development
Recruit, train, and mentor Account Managers, Field Managers, and crews.
Identify high-potential team members for advancement and actively develop their careers.
Conduct regular performance reviews and provide actionable feedback.
Continuous Recruitment
Maintain an active recruiting pipeline to meet current and future staffing needs.
Qualifications:
Experience: Minimum of 3 years managing teams in a production or service environment, including hiring, training, and performance evaluation.
Sales & Service: Proven success managing customer relationships and driving revenue.
Technical Skills: Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously.
Financial Acumen: Experience interpreting financial statements and using metrics to guide decisions.
Education: Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience/certifications may substitute).
Communication: Strong written and verbal communication skills in English.
Leadership Mindset: Commitment to developing people both professionally and personally.
Why Landscape Workshop?
We invest in our leaders by providing comprehensive support: recruiting, HR, financial systems, equipment, marketing, insurance, real estate assistance, and executive coaching. You'll have the freedom to run your branch like an entrepreneur-with the backing of a strong, growing company.
General Manager
Assistant store manager job in Tampa, FL
We're seeking an experienced General Manager to join our team. As our new General Manager you will:
Hire, supervise, mentor and evaluate department managers (Fitness, Group Exercise, Membership Sales, Customer Service, Aquatics).
Develop your site as a Center of Excellence, with multiple Subject Matter Experts, where other regional sites will send their staff for training.
Foster and manage quality relationships with client and site members.
Drive, track and report on key metrics regularly.
Complete P/L influence and control.
Support managers and membership by responding to emergent program and member requests, staff needs, scheduling and acting as marketing liaison for all fitness, wellness, aquatics, and membership recruitment/retention programs and strategies.
Ensure excellent customer service and customer responsiveness to both inside and outside constituents.
Understand and be committed to the mission and vision of the Center. Be knowledgeable about the Jewish Community Center (JCC), its programs, services, and offerings. Be an advocate for the JCC, its programs and team.
Interact with client management on a daily/weekly basis to enhance communications and build a positive client/vendor relationship.
Develop department budgets and strategic business plans, and monitor for progress monthly as a part of client monthly operations updates as measured against annual goals for all departments.
Support other EXOS sites and projects as an SME as needed.
Other duties as assigned.
Required Qualifications:
Minimum of 3 years of General Manager Experience within the fitness industry, including overseeing Membership and Aquatics.
Bachelor's Degree in fitness or business-related fields.
Current CPR/AED/First Aid Certifications
Preferred Qualifications:
Demonstrated success in increasing programming participation in both for profit and not for profit environments.
Scheduling flexibility to work occasional evenings and weekends to support programming.
Successful track record managing sales, personal/small group training, operations, group programming and customer service.
Excellent communication-both written and oral, leadership, interpersonal and supervisory skills.
Ability to anticipate, manage, and solve operational issues on a regular, and daily, basis.
Highly skilled in Google Docs, Excel, as well as proven ability to work with different CRM systems (i.e., CSI, Spectrum).
Outgoing personality.
WHO WE ARE
For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond.
Simply put, we “get you ready” for the moments that matter - whether that's striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.
We've never been the type to accept the status quo. We're all about studying, learning, innovating, and making waves. And we feel that it's our responsibility to help others because we know there's a better way. That better way is Exos Readiness.
We are an equal opportunity employer
EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities.
Learn more here:
EEO is the Law
EEO is the Law Supplement
Store Manager, Tampa
Assistant store manager job in Tampa, FL
This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.
Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.
While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.
Position Purpose
An exciting opportunity exists for a Store Manager to join our incredible Hyde Park Tampa team.
The Store Manager will lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand: bringing optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision.
Role Responsibilities
To consistently provide strong leadership, lead by example and present as a role model for all team members.
Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision.
To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude.
To identify the succession plan required to develop strong career paths for all team members in collaboration with Line Manager.
Providing consistent feedback for the team's development and training and following company guidelines when team member performance does not meet expectations.
To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
Effectively managing store rostering including timesheet management and roster creation.
About you
Proven experience in a similar leadership / management role in luxury retail.
Excellent organisation skills and high attention to detail.
Passion for the brand and Fashion retail industry
Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
Desire for a long-term and fulfilling career journey.
Why join our team?
Bespoke career development plans and access to strong mentors and industry leaders.
Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
Competitive package, seasonal uniforming and team member discount
Be part of a responsible fashion house with a focus in leading in sustainability
Compensation
Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure.
Although the salary range is a genuine estimate of the pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided.
At Zimmermann, we are committed to recognizing and rewarding excellence. Our Store Manager bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You'll have the opportunity to earn a bonus based on the achievement of store goals each month, allowing you to increase your earnings by meeting and exceeding targets.
Diversity Statement
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Assistant Retail Manager
Assistant store manager job in Brandon, FL
POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.
Job Overview
We are in search of an Assistant Store Manager with previous experience to help in supporting with all operational and customer facing task in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager.
What You Will Achieve
Manage a team of Brand Associates setting expectations, goals, and develop talent
Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience
Maintain a clean, organized, and safe store environment for customers, employees, and store products
Focused on providing positive customer and employee experience
Set high store standards that reflects company brand image, values, and culture
Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information
Support company on marketing events such as in store events, Pop-up events, conventions, new store openings
Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed
Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends
Drive sales of company key products such as Blind boxes, MEGA, and accessories
Must be able to work flexible hours including nights, weekends, holidays
Visual Merchandising & Inventory Management (1 or the other depending on store size)
Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls
Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures
Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs
Works closely with Inventory ASM to determine BOH and warehouse inventory levels
Required to work specific days of the week depending on Visual/Inventory Management responsibilities
Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing.
Qualifications:
Retail industry knowledge, skills, and abilities
Confident and comfortable engaging customers to deliver great customer experience
More than 2 years of store leadership experience in retail
High level of ethics, values, integrity, and trust
Experience working independently in an ambiguous environment with minimal supervision.
Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions
Ability to adapt to a fast-paced environment and implement new standardization directives
High School Diploma
Must be 18 years old or older
Benefits:
Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, etc.
Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
Career development: we work with you to advance your career through short-term assignments, new experiences, etc.
You are flexible while working in a dynamic environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to assist our customers, and contribute to a strong team culture in the store.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Part Time Associate Manager
Assistant store manager job in Tampa, FL
Your role at Tumi:
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.
The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.
The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand.
Key Responsibilities:
Performance to Goals:
Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
Leadership and Initiative:
Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
Take pride in work and strive for excellence.
Take responsibility for performance and complete all assigned tasks and meet deadlines.
People Development:
Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.
Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.
Communication and Relationship Building:
Exercise strong written and verbal skills.
Adapt communication skills upwards, laterally and to their team.
Demonstrate ethical conduct when completing job duties.
Promote the organization's business goals and adapt flexibly to change.
Ability to remain calm and deescalate situations.
Collaborate effectively with team.
Compliance:
Manage personal timecards to ensure payroll accuracy.
Maintain Tumi University Training.
Adhere to all company policies and procedures.
Visual Merchandising/Client Experience:
Ensure the store follows the visual guidelines and directives.
Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.
Ensure a consistent superior client experience.
Qualifications:
Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
Value a collaborative environment and have an openness to feedback.
The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
Have strong sales and client experience, preferably in the luxury market.
Can demonstrate proven success in meeting sales goals and achieving KPI's.
Flexible availability to work nights, weekends, mornings, and holidays as needed.
Have a strong sense of integrity and an ability to lead by example.
Have strong time management skills.
Customer Experience Manager
Assistant store manager job in Tampa, FL
Description Hillsborough County Tax Collector Job Description
Customer Experience Manager
Reports To: Tax Collector/Chief Deputy Tax Collector
Department: Administration
Purpose: Works under the general direction of the Tax Collector/Chief Deputy Tax Collector to develop, implement, and oversee customer experience and engagement strategies that enhance satisfaction, loyalty, and operational excellence across all customer touchpoints within the Tax Collector's Office.
Principal Duties and Responsibilities (Essential Job Functions)
· Design and implement comprehensive customer experience strategies aligned with organizational goals and values*
· Develop and deploy customer feedback mechanisms and analyze feedback, metrics, and performance data to identify trends and areas for improvement*
· Collaborate with operations teams to implement customer flow optimization strategies that reduce wait times, improve contact center outcomes, and improve service efficiency across operations
· Develop and present recommendations to leadership based on customer flow analysis, including process improvements, staffing adjustments, and technology enhancements
· Monitor and evaluate customer service delivery practices at various customer touchpoints*
· Develop and maintain customer service standards, policies, and procedures for consistent service delivery in-person, by phone and online*
· Develop and implement training programs focused on customer service excellence*
· Analyze customer flow patterns using data analytics tools, heat mapping, and customer behavior tracking to understand traffic patterns and conversion rates
· Conduct regular audits of customer pathways to ensure seamless transitions between different service touchpoints and departments
· Other related duties as assigned
Job Specifications (including knowledge, skills, abilities, and physical requirements)
· Comprehensive knowledge of customer experience management principles and best practices
· Data analysis and interpretation using tools like Excel, Tableau, Power BI, or Google Analytics to identify trends and patterns in customer behavior
· Thorough understanding of customer service metrics, analytics, and performance indicators
· Awareness of relevant regulations and compliance requirements applicable to Tax Collectors
· Knowledge of customer survey tools, focus group facilitation, and CRM systems
· Knowledge of process improvement methodologies
· Strong leadership and team development skills
· Excellent problem-solving and critical thinking abilities
· Superior communication skills, both written and verbal
· Experience in community engagement and public relations
· Ability to analyze complex data and translate insights into actionable strategies
· Ability to build consensus and collaborate across departments
· Ability to manage complex customer issues with diplomacy and professionalism
· Ability to maintain confidentiality when handling sensitive customer information
· Work requires regular and reliable attendance
· Work requires analyzing data, preparing reports, and ability to concentrate
· Work may require standing and walking up to 60% of the time
Working Conditions
· Work is performed primarily in an indoor office environment without hazardous or unpleasant conditions
· Requires visits to service center locations to observe operations and customer interactions
· May require occasional evening or weekend hours to address service issues or attend community events
Requirements
Qualifications
· Bachelor's degree in Business Administration, Public Administration, Customer Service Management, or related field and 5 years of progressive experience in government service delivery.
· At least 5 years of leadership/management experience in customer operations and engagement in a customer-focused environment.
· An equivalent combination of education and experience may be substituted as permitted by law.
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job nor does it represent all that may be required of a job incumbent during the course of employment with the Hillsborough County Tax Collector's Office.
Ok Carz Tampa -Selling Manager
Assistant store manager job in Tampa, FL
Selling Manager
OK Carz Tampa - Tampa, FL
About OKCARZ:
OKCARZ is a privately owned, growing buy-here pay-here dealership group with 8 locations across Florida. With nearly 200 employees across our dealerships, reconditioning facilities, and customer service center, OKCARZ has earned its reputation as Florida's preferred automotive financing dealership.
Position Overview:
Our Selling Managers play a dual role: they actively sell vehicles while also supporting the Store Manager with daily operations. If you're driven, customer-focused, and ready to take ownership of your success, this is the place for you!
Benefits:
401(k) with company matching
Health, Dental, and Vision insurance
Paid time off
Employee discounts
Supplemental Pay: Bonus opportunities & commission pay
Key Responsibilities:
Guide customers through the entire sales process, from initial application to contract signing.
Assist Sales Advisors in closing deals and handling customer objections.
Generate new business through prospecting, social media, dealer referrals, and customer networks.
Respond to internet leads, follow up, and schedule customer appointments.
Uphold Mid Florida Financing underwriting policies and guidelines.
Support the Store Manager with tasks including inventory, sales, customer service, and store operations.
Deliver exceptional customer service and address client concerns as needed.
Assist in business growth and ensure the integrity of the customer experience.
Support Home Office with various operational tasks.
What We're Looking For:
Positive attitude and high energy at all times.
Passion for delivering outstanding customer service.
Professional, self-motivated, and team-oriented.
Strong written and verbal communication skills.
Persistent, competitive, and highly driven to succeed.
Comfortable working with computers, numbers, and digital tools.
Ethical, customer-focused, and detail-oriented.
Automotive Sales Management experience required.
Bilingual skills are a plus but not required.
Compensation:
$60,000-$80,000 per year
Additional Information:
Full-time position
Must be able to reliably commute to an onsite location - Tampa, Florida (required)
OKCARZ is a Drug-Free Company - background and drug screening required
Auto-ApplyDISTRICT MANAGER-PRECAST/PRESTRESS - 55002404 1 1
Assistant store manager job in Tampa, FL
Working Title: DISTRICT MANAGER-PRECAST/PRESTRESS - 55002404 1 1 Pay Plan: SES 55002404 Salary: $69,918.82 - $90,483.18 Total Compensation Estimator Tool
STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION
JOB POSTING DESCRIPTION
119 / District Materials Office
PENDING CLASSIFICATION UPDATE / OPEN COMPETITIVE
SELECTED EXEMPT SERVICE
FULL-TIME
CONTACT PERSON: Jose Armenteros
CONTACT PHONE NUMBER: **************
CONTACT EMAIL ADDRESS: *******************************
HIRING SALARY RANGE: Biweekly $ 3,278.45
Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.
Our Mission
The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state's economic competitiveness, prioritizes Florida's environment and natural resources, and preserves the quality of life and connectedness of the state's communities.
Our Vision
As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.
The Work You Will Do:
District Manager-Precast/Prestress.
This role oversees daily office operations, supports multiple units, and ensures alignment with District Materials Office standards. The position requires strong leadership, coordination skills, and a commitment to quality and consistency. The ideal candidate has expertise in concrete materials, engineering design, construction processes, analytical methods, can perform technical inspections, interpret engineering data, use engineering tools, solve technical problems, and communicate effectively. Strong planning, organization, and teamwork skills are also essential.
The Difference You Will Make:
Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication.
How You Will Grow:
FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency's learning management system, you have access to hundreds of computer-based training and instructor-led courses.
Where You Will Work:
District 1 / District Materials Office / Tampa Branch Office
2922 Leslie Road, Tampa, FL 33619.
Annual Salary Range:
$69,918.82 - $90,483.18
Your Specific Responsibilities:
Supervises employees spending majority of their time communicating with, motivating, training, and evaluating employees, and planning and directing employees work. Secure resources necessary for employees to succeed. Ensure employees meet quality and quantity requirements of the position. Focus employees on the Department's mission and objectives outlined in the business plan.
Review Quality Control (QC) plans, Construction plans, specifications, procedures and any other documents necessary to execute the Department's mission. Coordinate the review of the Materials portion of the Contractor's QC plan. Provide clear comments as requested in time to be useful to the customer. Offer solutions when objecting to the approach that is proposed.
Evaluate project/process to determine current performance status. Make/recommend improvements to optimize delivery or improve results. Notify stakeholders of any changes to the project/process. Ensure project/process is consistent, predictable and repeatable.
Support consultant contracts in accordance with applicable rules, laws and procedures. Review the consultant work effort. Develop scope of task work order. Review and comment on invoices.
Perform analysis of in-place conditions. Perform warranty inspection and analysis as required. Determine the cause(s) of the in place conditions. Propose solutions if necessary or requested by the customer.
Perform analysis required to determine the best application of materials to a given need. Specify performance requirements and/or material properties as required. Specify testing and inspection requirements necessary to verify performance or material properties.
Analyze materials data for contract and procedural compliance. Take timely action to correct any errors in the data. Actively facilitate the notification of stakeholders of errors, failures or negative trends.
Provide materials related technical support to customers as requested. Provide support in time to meet the customer's needs. Provide guidance and training to customers.
Acquires goods/services with the State's purchasing credit card per Departmental policies and procedures. Incumbent has a Purchasing Card which allows a single purchase exceeding the threshold amount of $20,000 provided for in S.287.017 for Category One; Incumbent has financial disclosure responsibility in accordance with Chapter 112.3145. Florida Statues.
The Successful Candidate will have the following required Knowledge, Skills, and Abilities:
Knowledge of:
* Knowledge of the concepts, terminology, principles and analytical techniques of concrete.
* Knowledge of engineering design, construction, production and/or operations.
Skills in:
* Skill in using engineering tools, equipment and/or instruments.
Ability to:
* Ability to operate a personal computer for word processing, spreadsheet, a database applications.
* Ability to analyze and interpret engineering data.
* Ability to solve problems relating to engineering.
* Ability to perform technical engineering inspections.
* Ability to apply engineering quantitative techniques.
* Ability to plan, organize and coordinate work assignments.
* Ability to communicate engineering information effectively.
* Ability to establish and maintain effective working relationships with others.
* Ability to pick up to 50 lbs and move around uneven terrain without assistance.
Other Job-Related Requirements:
Must possess or obtain and maintain the following qualificational areas: ACI Concrete Lab Technician Level I, Prestressed Concrete Institute Level I, Prestressed Concrete Institute Level II, Prestressed Concrete Institute Level III. Must pass or have passed Metal Pipe Plant Inspection, Precast Concrete Drainage structures/box culverts, Quality Assurance Training for Precast concrete pipe products or equivalents. Responsible for adhering to the provisions and requirements of section of 215.422, F.S., related to State Comptrollers' rules, and the Department of Transportation's invoice processing and warrant distribution procedures. Employee will be required to be responsive to emergency situations within a very short timeframe and serve in the Transportation Emergency Management Team (TEMT).
The State's total compensation package for employees features a highly competitive set of employee benefits including:
* Health insurance (over 90% employer paid)
* $25,000 life insurance policy (100% employer paid)
* Dental, vision and supplemental insurances
* State of Florida retirement package
* 10 paid holidays a year
* Generous vacation and sick leave
* Career advancement opportunities
* Tuition waiver for public college courses
* A variety of training opportunities
* Employee Assistance Program (EAP)
For additional benefit information available to State of Florida employees, visit: *************************************
SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.
THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation's Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation's Human Resources Office at ************** for assistance.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
Easy ApplyLead Veterinarian Brand New Hospital Be a Founding Leader!
Assistant store manager job in Saint Petersburg, FL
Job Description
St. Petersburg, FL | Full-Time | No Non-Compete | Future Path to Partnership
Ready to lead a team and build something amazing from the ground up? Join us at Hometown Veterinary Partners as the Lead Veterinarian at our newly built, state-of-the-art hospital in St. Petersburg, FL, opening soon! This is an exceptional opportunity to shape the culture, lead clinical operations, and build a high-performing team in a beautiful new space
your hospital, your way.
About Hometown Veterinary Partners
Founded in 2023, Hometown Veterinary Partners is on a mission to empower veterinary professionals by building modern, local hospitals rooted in Culture, Community, and Collaboration. We believe in supporting our veterinarians as leaders, while providing the resources and infrastructure to help you thrive.
As our Lead Veterinarian, youll be at the heart of this missionmentoring associate doctors, guiding medical protocols, and partnering closely with your team and hospital leadership.
What Youll Do
Establish a positive, collaborative culture in a brand-new hospital
Lead medical operations and serve as a mentor to associate veterinarians and support staff
Build trusted relationships with clients and the local community
Perform exams, surgeries, and manage a variety of small animal cases
Contribute to the development and review of hospital medical policies and protocols
Partner with operations leaders to drive team performance and hospital success
Qualifications
Doctor of Veterinary Medicine (DVM/VMD) degree
Licensed or ability to obtain a license in state of operation
3+ years of clinical experience preferred
A strong desire to lead, mentor, and collaborate
Excellent communication and organizational skills
A growth mindset and passion for delivering exceptional care
Why Join Us
No Non-Compete
Competitive base salary + production (no negative accrual)
Path to Partnership and equity opportunities
Flexible scheduling with a focus on work-life balance
Support from a growing network of professionals who believe in local leadership and autonomy
Benefits That Start at 30 Hours/Week
Medical, Dental, and Vision Insurance
Health Savings Account
PTO (Vacation, Sick, Personal & Holidays)
401(k)
CE Allowance & Paid CE Days
Professional Licensure Reimbursement (DVM License, PLIT, DEA, USDA, VMA dues)
Employee Assistance Program (EAP)
Life, Disability, Accident & Critical Illness Insurance
Pet Insurance and Discounts
Wellness & Mental Health Support
Telemedicine access
At Hometown Veterinary Partners, were committed to building inclusive, inspiring workplaces where veterinary professionals love to come to work.
Are you ready to build your dream hospital and lead a passionate team?
Lets connect. Wed love to tell you more.
Seasonal Assistant District Manager
Assistant store manager job in Lutz, FL
Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Training & development
The Seasonal Assistant District Manager (ADM) is responsible to help the business from the ground up providing real business leadership development and experience as well as deep understanding of critical components of business success (recruitment/retention strategies, marketing, employee development, operations, training, profitability, team leadership). This position manages the day-to-day activities of seasonal team members assigned to approximately twenty (20) or more stores and/or kiosk locations. This role has access to and regularly requires working with information of a sensitive, highly confidential nature, and dealing with diverse matters which require a working knowledge of the business. This is a full-time seasonal role with a start date of September 22, 2025, and an anticipated end date of April 25, 2026. What you'll do here:
Major responsibilities of the position are listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of executive management.
Responsible for multi-unit retail locations in the assigned district and will work in tandem with the District Manager to strategically manage district operations to maximize efficiency, increase revenue and profitability.
Leads recruiting efforts, the interviewing process of seasonal employees and drives the tax education process and flow of teams, including the transition to hire process.
Monitors employee performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems, while partnering with Human Resources on training, development, complaints, and any employee relations issues.
Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance. Maintains relationships with property managers and landlords, works with District Manager on necessary corrective actions.
Continuously builds the business by retaining existing clients, attracting new clients, and creating positive brand awareness.
Resolves client complaints or answers client questions regarding policies and procedures.
Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Monitors GL & P&L performance and holds/voids/rejects, discount reports and productivity reports for assigned store group. Also responsible for meeting all assigned district goals including, but not limited to revenue, cash control and tax return count in assigned area.
Skills you'll bring for success:
Associate degree or equivalent related business experience. Course of study in management or in tax preparation and/or accounting preferred.
2 years previous management or supervisory experience required with a passion for leading and inspiring others.
Entrepreneurial spirit that inspires out of the box thinking to impact business results.
Tax knowledge preferred.
Strong communication, interpersonal, organizational, and client service skills.
Must possess reliable transportation, insurance, and a driver's license in good standing.
Proficiency with a variety of computer software applications such as electronic mail, internet browser, Dayforce or other HR information system, online time-tracking, Word, and Excel preferred.
Knowledge in accounting or tax preparation software preferred.
Ability to sustain energy and remain available to subordinates during season including evenings and weekends.
Ability to work under pressure, in a fast-paced working environment.
What you'll get if you join us:
Eligible for year-end annual bonus program
401k with Company Match
Medical Low Plan with Company HSA Match
Teladoc (Unlimited Teladoc sessions, $18 per month to seasonal employees)
Free Employee Assistance Program (EAP)
Corporate discount program
Free tax preparation training and PTIN registration
Free tax filing services for all JH employees
Professional development and continuous training
Expand your leadership and operational knowledge
Learn from a District Manager how to best support busy retail tax locations
Make a visible impact within the organization
Join a fast-paced, innovative culture with an open and collaborative environment
Ample opportunity to develop core and new skillsets and have a stake in your own success
Opportunities for advancement within the organization
Join a great organization that cares about its employees!
Compensation: $45,000.00 - $47,000.00 per year
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
Auto-ApplyCo Manager - (RT2560)
Assistant store manager job in Davenport, FL
At RaceTrac, our Co-Managers are the heartbeat of the store - supporting the General Manager, leading by example, and helping teams deliver exceptional guest experiences every day. If you're a driven leader ready to grow your career, take ownership of your results, and develop a winning team, this is your next step. As a Co-Manager, you'll play a key role in driving the store's performance, developing top-tier talent, and bringing RaceTrac's mission to life: making people's lives simpler and more enjoyable.
What's In It for You?
Competitive pay and performance-based incentives
Promotion potential - many of our General Managers were Co-Managers first!
Leadership training and development that prepares you for what's next
Operate with autonomy while supported by proven systems and tools
A dynamic, high-volume environment where leadership is hands-on and meaningful
Full benefits package - including medical, dental, vision, 401(K), PTO, and more!
What You'll Do
Lead & Develop a High-Performing Team
Cultivate a guest-first culture, ensuring every interaction is welcoming and efficient
Mentor and support Shift Managers and team members through training and coaching
Empower teams by setting clear expectations, providing feedback, and leading by example
Foster open communication and collaboration across all shifts
Support Operational Excellence
Assist in executing store-level strategies to drive sales, guest satisfaction, and profitability
Monitor and manage inventory levels, vendor relationships, and cash control
Drive promotional execution, ensure food service compliance, and elevate the in-store experience
Ensure the store is clean, stocked, and aligned with RaceTrac brand standards
Champion Food Safety & Compliance
Conduct regular food quality checks and coach the team on food safety standards
Ensure compliance with safety regulations and company policies
Maintain and organize required documentation for audits or inspections
Drive Results Through Collaboration
Analyze reports, identify trends, and take action to improve store performance
Support team scheduling and staffing needs in coordination with the General Manager
Provide performance feedback and help drive accountability across the team
What We're Looking For
3-5 years of experience in retail, food service, or restaurant leadership
1+ year of management experience preferred
Strong coaching, communication, and problem-solving skills
Experience in high-volume, guest-focused environments
Ability to read and act on business metrics such as P&L, labor, and sales
Must Haves for This Role
High School Diploma or GED, in progress or completed
Ability to lift up to 50 lbs. and perform physical tasks as needed
Willing to obtain and maintain food handler and alcohol server permits (if required)
Fueled by Growth, Driven by You
At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.
To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Responsibilities:
Clean, Safe, Fast & Full
Maintains inventory in a neat and organized manner.
Supervises and monitors adherence to all safety-related regulations, including food safety regulations.
Participates in daily store operational activities as needed:
Rings up guests on cash register and balances cash and inventory transactions
Ensures the store is clean and well maintained
Stocks shelves and coolers and takes inventory on shelf items
Receives vendor deliveries
Orders inventory and supplies
Possesses the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job, with no or infrequent breaks.
Guest
Greets and interacts with new and regular guests in a genuine manner and suggest products that complement purchase to enhance guest experience.
Provides prompt, efficient and courteous service and engages in conflict management when needed.
Fosters positive and professional relationships with co-workers and guests, communicates respectfully, and maintains a consistent team-oriented attitude.
Addresses any guest concerns on designated shifts.
Profit
Assists in control of inventory and the flow/distribution of materials, merchandise and supplies.
Works with the General Manager to determine the type and quantity of merchandise to be bought, stocked and sold.
People
Sets a leading example of RaceTrac's Core Values, Leadership Qualities and the RaceTrac Way to entire team.
Supports the General Manager in managing the store operation.
Directs, plans and apportions the work of store team members on designated shifts.
Supervises, coaches, trains and develops store team members.
Provides feedback on employee performance and development to the General Manager.
Qualifications:
3-5 years work experience preferred
1+ years management experience preferred
Vendor management experience preferred
Previous experience working in high-volume, guest-focused, transactional environment preferred
1+ years experience in a retail environment preferred
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Auto-ApplyFloat District Manager
Assistant store manager job in Lakeland, FL
Job Details FL North Lakeland - Lakeland, FL Practice SupportDescription
Job Purpose:
The District Manager (DM) is responsible for ensuring policies, procedures and operating standards are applied consistently across practices assigned within a territory. The DM will work as a liaison between the corporate headquarters and the field practice teams. Specifically, this role is responsible for training personnel on defined standards, company orientation, safety and compliance. The DM will lead and mentor a team of Office Managers and promote a positive and inclusive workplace culture. The DM will analyze production data to plan metrics and take appropriate action regarding training and operational standards for teams to meet and succeed established business plan goals.
Duties and Responsibilities:
The DM must be physically present in one of the office locations 5 days per week to directly support the office managers and provide hands-on leadership. The DM must be present in an office for a minimum of 3 morning huddles per week.
Audit, analyze revenue targets, operational processes and expense controls for all assigned practices in territory.
Review daily production schedule with Business Managers, Sr. Office Managers and Office Managers to assist with appropriate staffing levels and expense controls.
Develop, train and direct team members utilizing sound operating principles and company policies and procedures.
Train and guide the Office Managers in all areas of office management, including ensuring policies and procedures are followed regarding employee relations issues. The DM must determine causes of low performance from available data and reports, and take appropriate action to determine and execute a course of action.
Study operations where cost standards are not met to problem solve and correct
Coach and develop teamwork in the practices to attain regional objectives.
Ensure good housekeeping at the practice level.
Ensure or conduct month-end physical inventory of raw materials, supplies and finished goods.
Conduct or ensure completion of safety audits in assigned practices.
Additional projects and/or responsibilities, as assigned.
Additional Responsibilities:
Excellent interpersonal, verbal, and written communication skills.
Must exercise diplomacy, discretion, sound judgment, leadership and flexibility in varying situations, and must maintain confidentiality.
Ability to conduct oral and written presentations.
Ability to multi-task effectively.
Ability to work in a fast-paced environment.
Excellent organization and time management skills required.
Self-paced initiative with the ability to prioritize daily/weekly/monthly schedule.
Strong problem resolution skills.
Ability to independently plan, organize, prioritize, schedule, coordinate, and make decisions relating to assigned tasks and responsibilities.
Extensive knowledge of Windows operating systems software including, but not limited to Outlook, Word, Excel, and PowerPoint.
Ability to travel within assigned territory.
Qualifications
A minimum of seven years (7) years of dental management experience in a fast-paced environment or a minimum of five years (5) of experience in a lead clinical dental position and four years (4) of management experience.
Four-year degree preferred or equivalent years of work experience.
Demonstrated clinical knowledge with the ability to successfully lead productive teams to reach assigned goals.
Experience with coaching and training multi-unit/multi-practice supervisory experience utilizing various methods.
Strong ability to contribute both individually and a part of a team.
Clean driving record with reliable transportation is mandatory
The DM must maintain personal motor vehicle insurance according to the Company policy
Ability to work flexible hours including early morning and evening hours with some weekends required.
Float District Manager
Assistant store manager job in Lakeland, FL
Job Purpose: The District Manager (DM) is responsible for ensuring policies, procedures and operating standards are applied consistently across practices assigned within a territory. The DM will work as a liaison between the corporate headquarters and the field practice teams. Specifically, this role is responsible for training personnel on defined standards, company orientation, safety and compliance. The DM will lead and mentor a team of Office Managers and promote a positive and inclusive workplace culture. The DM will analyze production data to plan metrics and take appropriate action regarding training and operational standards for teams to meet and succeed established business plan goals.
Duties and Responsibilities:
* The DM must be physically present in one of the office locations 5 days per week to directly support the office managers and provide hands-on leadership. The DM must be present in an office for a minimum of 3 morning huddles per week.
* Audit, analyze revenue targets, operational processes and expense controls for all assigned practices in territory.
* Review daily production schedule with Business Managers, Sr. Office Managers and Office Managers to assist with appropriate staffing levels and expense controls.
* Develop, train and direct team members utilizing sound operating principles and company policies and procedures.
* Train and guide the Office Managers in all areas of office management, including ensuring policies and procedures are followed regarding employee relations issues. The DM must determine causes of low performance from available data and reports, and take appropriate action to determine and execute a course of action.
* Study operations where cost standards are not met to problem solve and correct
* Coach and develop teamwork in the practices to attain regional objectives.
* Ensure good housekeeping at the practice level.
* Ensure or conduct month-end physical inventory of raw materials, supplies and finished goods.
* Conduct or ensure completion of safety audits in assigned practices.
* Additional projects and/or responsibilities, as assigned.
Additional Responsibilities:
* Excellent interpersonal, verbal, and written communication skills.
* Must exercise diplomacy, discretion, sound judgment, leadership and flexibility in varying situations, and must maintain confidentiality.
* Ability to conduct oral and written presentations.
* Ability to multi-task effectively.
* Ability to work in a fast-paced environment.
* Excellent organization and time management skills required.
* Self-paced initiative with the ability to prioritize daily/weekly/monthly schedule.
* Strong problem resolution skills.
* Ability to independently plan, organize, prioritize, schedule, coordinate, and make decisions relating to assigned tasks and responsibilities.
* Extensive knowledge of Windows operating systems software including, but not limited to Outlook, Word, Excel, and PowerPoint.
* Ability to travel within assigned territory.
Qualifications
* A minimum of seven years (7) years of dental management experience in a fast-paced environment or a minimum of five years (5) of experience in a lead clinical dental position and four years (4) of management experience.
* Four-year degree preferred or equivalent years of work experience.
* Demonstrated clinical knowledge with the ability to successfully lead productive teams to reach assigned goals.
* Experience with coaching and training multi-unit/multi-practice supervisory experience utilizing various methods.
* Strong ability to contribute both individually and a part of a team.
* Clean driving record with reliable transportation is mandatory
* The DM must maintain personal motor vehicle insurance according to the Company policy
* Ability to work flexible hours including early morning and evening hours with some weekends required.
Auto-ApplyCo Manager (RT377)
Assistant store manager job in Saint Petersburg, FL
At RaceTrac, our Co-Managers are the heartbeat of the store - supporting the General Manager, leading by example, and helping teams deliver exceptional guest experiences every day. If you're a driven leader ready to grow your career, take ownership of your results, and develop a winning team, this is your next step. As a Co-Manager, you'll play a key role in driving the store's performance, developing top-tier talent, and bringing RaceTrac's mission to life: making people's lives simpler and more enjoyable.
What's In It for You?
* Competitive pay and performance-based incentives
* Promotion potential - many of our General Managers were Co-Managers first!
* Leadership training and development that prepares you for what's next
* Operate with autonomy while supported by proven systems and tools
* A dynamic, high-volume environment where leadership is hands-on and meaningful
* Full benefits package - including medical, dental, vision, 401(K), PTO, and more!
What You'll Do
Lead & Develop a High-Performing Team
* Cultivate a guest-first culture, ensuring every interaction is welcoming and efficient
* Mentor and support Shift Managers and team members through training and coaching
* Empower teams by setting clear expectations, providing feedback, and leading by example
* Foster open communication and collaboration across all shifts
Support Operational Excellence
* Assist in executing store-level strategies to drive sales, guest satisfaction, and profitability
* Monitor and manage inventory levels, vendor relationships, and cash control
* Drive promotional execution, ensure food service compliance, and elevate the in-store experience
* Ensure the store is clean, stocked, and aligned with RaceTrac brand standards
Champion Food Safety & Compliance
* Conduct regular food quality checks and coach the team on food safety standards
* Ensure compliance with safety regulations and company policies
* Maintain and organize required documentation for audits or inspections
Drive Results Through Collaboration
* Analyze reports, identify trends, and take action to improve store performance
* Support team scheduling and staffing needs in coordination with the General Manager
* Provide performance feedback and help drive accountability across the team
What We're Looking For
* 3-5 years of experience in retail, food service, or restaurant leadership
* 1+ year of management experience preferred
* Strong coaching, communication, and problem-solving skills
* Experience in high-volume, guest-focused environments
* Ability to read and act on business metrics such as P&L, labor, and sales
Must Haves for This Role
* High School Diploma or GED, in progress or completed
* Ability to lift up to 50 lbs. and perform physical tasks as needed
* Willing to obtain and maintain food handler and alcohol server permits (if required)
Fueled by Growth, Driven by You
At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.
To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.