Transit General Manager
Assistant store manager job in Carson, CA
Responsibilities:
MV Transportation is seeking an experienced Transit General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.
Job Responsibilities:
Effectively manage customer relations through both direct contact and outreach programs.
Identify, select, train and mentor location staff.
Effectively and frequently communicate with location staff and support team members.
Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
Maintain client contact routinely to meet or exceed expectations.
Conduct periodic departmental audits.
Daily, weekly and monthly review of key operational metrics.
Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
Implement, promote and adhere to company policies and procedures.
Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
Participate in location(s) labor and employee relations activities.
Provide insight and information to support location(s) contract renewals.
Create and present location(s) annual budget.
Qualifications:
Talent Requirements:
College degree or equivalent business management experience.
Transit Management experience required.
Must have a minimum of (5) five years of comprehensive experience in Transit operations management and a combination of (7) seven years of management or supervisory experience in a Fixed Route or Shuttle bus environment with knowledge of routing/scheduling software.
Must have labor/union(s) negations/expenses expertise.
Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
Additional duties/responsibilities based upon individual contract requirements.
Starting Salary Range: $175,000 - $197,000
During the course of employment, employees may receive and have access to confidential information. All employees are expected to respect and maintain the confidentiality of non-public customer and business records and any other information that MV classifies as confidential.
MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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Auto-ApplyCustomer Experience Manager - Contract
Assistant store manager job in Gardena, CA
At CALPAK, we design thoughtfully crafted travel goods that make movement easier, more joyful, and more personal. As a fast-growing, digitally native brand, our relationship with customers extends far beyond the product itself and is built on trust, responsiveness, and a genuine commitment to care at every touchpoint.
We are seeking an experienced Customer Experience Manager to join our team on an interim basis to cover a maternity leave. The ideal candidate has proven experience in customer service leadership and thrives in a fast-paced, digitally driven environment. This role will report to the Executive Director of DTC and will work closely with colleagues in the digital, marketing, operations, and production departments to drive and achieve customer retention goals. The Interim Senior CX Manager will also oversee our Assistant CX Manager and lead strategic initiatives that advance CALPAK's customer experience vision.
RESPONSIBILITIES:
Customer Experience Leadership & Strategy
Define and evolve the customer experience roadmap, ensuring all CX channels align with brand voice and business objectives.
Lead strategic initiatives that drive customer retention, operational efficiency, and overall business growth.
Partner with cross-functional teams (retention marketing, production, operations, retail and digital) to analyze customer feedback, identify opportunities, and influence CX-driven decisions.
Advance CALPAK's DTC experience through personalized and proactive customer journeys, improved post-purchase engagement, segmentation strategies, and tailored communication.
Enhance the end-to-end digital customer experience through optimized post-purchase flows, self-service tools, customer education, and more.
Team & Workflow Management
Oversee the Assistant CX Manager, providing leadership, coaching, and development support.
Ensure smooth operations of the offshore CX team, including scheduling, onboarding, performance processes, and alignment with CX KPIs.
Own CX workflows and operations across platforms and communication channels to ensure consistency and efficiency.
Data, Reporting & Insights
Collaborate with Assistant Manager to analyze findings from current reporting structures and insights to guide CX decision-making.
Monitor key performance metrics and identify improvements to maximize efficiency and customer satisfaction.
Build frameworks for capturing holistic customer insights (satisfaction, effort, sentiment) and translate findings into meaningful experience enhancements.
Strengthen the feedback ecosystem and partner cross-functionally to incorporate customer learnings into product, digital, and operational roadmaps.
CX Systems & Cross-Functional Execution
Oversee onboarding and optimization of CX-related platforms, tools, automation, and proactive communication capabilities.
Maintain alignment and communication between CX and key stakeholders to ensure goals, feedback, and initiatives are effectively shared.
Enhance customer knowledge resources and self-service experiences to reduce friction and empower customers throughout their journey.
Stay up to date on industry trends, tools, and best practices to support emerging CX and company-wide needs.
QUALIFICATIONS:
5+ years of experience in customer service environment.
Gorgias, Zendesk or similar CRM experience required.
Proficiency in Shopify or ecommerce platform experience preferred.
Excellent written and verbal communication skills.
Experience building, leading, and developing a team.
Strong analytical skills and the ability to interpret and act on data insights.
A proactive problem solver with strong troubleshooting and escalation judgment.
Comfortable with ambiguity and able to take initiative in leading projects.
Proven success working cross-functionally with all levels of the organization.
Highly collaborative, driven, and passionate about elevating customer experience.
Salary range: $80,000-$100,000 annually (annualized for a 6-month contract)
Independent Operator - Store Manager
Assistant store manager job in Huntington Beach, CA
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
Merchandising Opportunities | CA Buying Office
Assistant store manager job in Los Angeles, CA
Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, which include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. With variety comes plenty of happy surprises - our environment is ever-changing, and that's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Ready to Discover Different?
Job Summary:
Did you know TJX's CA Buying Office is our only buying office in the US that buys for ALL of our brands globally? This satellite office is located in downtown LA and is made up of nearly 300 associates, mostly Merchants. We offer a hybrid work schedule and collaborative work environment. We are always looking to network with talented Merchants at all levels who are interested in exploring career opportunities at TJX. Connect with us to Discover Different!
Our Merchant talent:
Are responsible for the selection, purchase, and delivery of merchandise
Maintain a market presence and relationships with new and existing vendors
Maintain knowledge of market conditions regarding price, trends, resources, and fashion
Visit stores and competition to study and critique merchandise mix, price points, new labels, and timeliness of merchandise
Pursue market for opportunistic purchases
Write, details, and follows up on purchase orders and delivery
Foster and promotes an environment that which encourages teamwork toward common goals
Possess strong negotiation skills
Have excellent communication and relationship- building skills
Hold a Bachelor's degree
Manager, New Clinic Openings & Local Marketing Activation
Assistant store manager job in Irvine, CA
Reports to: Vice President, Marketing
Founded in 2014 by Dr. Brett Florie, Hydration Room is redefining proactive healthcare by blending holistic wellness with Western medicine. With 45+ clinics and rapid expansion underway, our mission is to deliver exceptional IV and injection therapies in a supportive, wellness-focused environment. We are a high-growth health and wellness company committed to raising the standard of clinical care and patient experience.
Role Summary
The Manager, New Clinic Openings & Local Marketing Activation drives the success of Hydration Room's new clinics by leading marketing activities from pre-opening through maturity. This role ensures each new location launches with strong community awareness to conversion, early patient trial, and membership momentum , and a repeatable framework for growth.
As part of the Marketing team, this person collaborates across Operations, Finance, and Clinic Staff to bring new clinics to life by building local brand awareness, driving foot traffic, bringing in new patients, aligning execution, and turning insights into real-time, scalable actions.
Welcome to your healthy place.
Core Role Responsibilities:
New Clinic Ramp & Local Activation
Lead all pre-opening and launch marketing initiatives, including digital, grassroots, and in-market activations.
Build and manage local marketing calendars to generate awareness, drive patient volume, and accelerate membership ramp.
Coordinate all local signage and in-clinic collateral, ensuring brand consistency, timely production, and high-quality execution.
Partner with the marketing team to localize creative and messaging for each market while maintaining visual and voice alignment with brand standards.
Create KPIs and analyze market-level performance data (awareness, acquisition, conversion, retention) to identify key drivers of success and opportunities for optimization.
Create market and partnership lists to support targeting, outreach, and promotional planning. Show return on investment.
Paid Media & Performance Collaboration
Work with the marketing and media teams to support budget allocation, campaign setup, and performance reporting for new clinic launches.
Review campaign dashboards, share insights, and recommend adjustments to optimize spend and conversion performance.
Community Partnerships & Outreach
Build relationships with local fitness studios, wellness partners, and community organizations.
Negotiate cross-promotional partnerships and sponsorships to expand Hydration Room's local footprint.
Work with the Social Lead to coordinate local influencer and ambassador activations, leveraging user-generated content (UGC) for authenticity and reach.
Membership Growth
Lead pre-opening membership campaigns, including digital funnels, referral programs, and local outreach.
Collaborate with Wellness Coordinators (WCs) by providing scripts, training, and promotional support for new offers and events.
Partner with the marketing team to deploy email and SMS lifecycle campaigns that drive rebookings, reviews, and memberships.
Use data to guide offer strategies, including when to extend or expire based on conversion performance.
Grand Openings & Events
Plan and execute grand opening events, media coverage, and community activations that drive awareness and early adoption.
Manage signage, collateral, and events.
Serve as the marketing point of contact on-site during opening week to ensure coordinated execution and brand alignment.
Reviews & Reputation
Provide reporting on review quantity and quality for new clinics, tracking progress and trends.
Support Operations and Clinic Staff with review scripts, training, and tactics to encourage positive feedback and increase review volume.
Cross-Functional Collaboration& Leadership
Partner with Operations to align staffing, readiness, and patient experience with marketing activations.
Collaborate with Finance and Marketing Leadership on budget management and ROI analysis.
Act as an internal ambassador for local marketing excellence, influencing clinic teams through consistent communication, training, and hands-on support.
Capture and share best practices and lessons learned to strengthen future openings and drive scalable growth.
What We Offer:
A fun, growing workplace where you can promote health and wellness in your community.
Direct impact on Hydration Room's ability to grow and deliver accessible wellness care.
Opportunity to shape the recruiting function and eventually build/lead a high-performing hiring team.
Competitive pay and benefits, plus high visibility to executive leadership in a rapidly expanding wellness brand.
Career development opportunities.
Free IV/Injection perks program.
Vacation time.
Participation in a 401k program.
Employee Assistance Program.
Medical, dental, vision, paid life insurance, and voluntary benefits are available for all full time employees.
The salary range for this role is $85,000 - $95,0000 per year. Bonus eligble.
Qualifications & Required Skills:
4+ years of experience in multi-unit wellness, fitness, or retail marketing.
Proven success in pre-opening, local marketing, and community partnership development.
Experience working with paid media, creative, and analytics teams to drive performance.
Strong understanding of marketing tools and platforms, such as Google Ads, Meta Ads Manager, HubSpot, and CRM dashboards.
Excellent project management and organizational skills, able to manage multiple openings simultaneously.
Data-driven mindset with the ability to interpret insights and act on them quickly.
Strong interpersonal and communication skills with both internal teams and external partners.
Willingness to travel up to 40-50% to support openings across California and future markets.
Physical Requirements:
Ability to sit at a desk for prolonged periods
Ability to stand for prolonged periods of time if needed
Must be able to traverse the entire facility
Must be able to lift up to 15 pounds at times
This indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all inclusive or specific to any employee. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned. This description is not intended to limit or in any way modify the right of any manager or supervisor to assign, direct, and control the work of employees. An ability to competently perform all the essential functions of the position (the combination of all essential duties and all essential skills and abilities listed above), with or without reasonable accommodation, is a basic requirement of all positions at the Hydration Room. The Hydration Room is an equal opportunity employer and will make reasonable accommodations in accordance with applicable law so that qualified employees can perform the essential functions of the job. Nothing in this changes the at-will employment relationship existing between the Hydration Room and its employees. The Hydration Room reserves the right to amend this job description at any time.
Boutique Manager
Assistant store manager job in Beverly Hills, CA
We are looking for an experienced Boutique Manager to provide oversight for all sales and operations of our luxury boutique. The Boutique Manager leads all operations at the location and is responsible for making sure the store functions smoothly while optimizing profits. The Boutique Manager will direct restocking efforts, the floor merchandising plan, as well ensuring that staffing, scheduling, and training are properly managed. In this position, the Boutique Manager must be able to acquire respect and motivate personnel to perform at their maximum capacity, keeping the store clean and in good working order. The ideal candidate will have a working knowledge of sales, staff training, merchandising, ordering, and excellent customer service skills.
Responsibilities:
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Address customer complaints/feedback in a professional manner
Set and monitor store's budget, making every effort to maximize efficiency and profits
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Compile Daily Sales Reports / Monthly Commission Reports
Manage appropriate levels of stock and purchases while staying on budget
Analyze and predict sales, and sale trends to make informed decisions
Uphold compliance with all legal, health, and safety guidelines
Supervise employees, providing coaching and mentorship to optimize productivity and increase sales
Work alongside Human Resources to conduct discipline, coaching, and, if necessary, termination of employees
Protect against loss by monitoring security, training staff and maintaining security cameras
Train, manage, and regularly evaluate staff performance
Manage all store operations and delegate responsibilities and follow up on work results
Maintain current knowledge of market/trends
Education & Skills Required:
Previous managerial role as either boutique manager, high-level customer service or hospitality
Strong working knowledge of management best practices
Solid communication and interpersonal skills
Exceptional organization, strategic planning, and leadership skills
Strong style sense and an eye for merchandising
Familiarity with data analysis and customer traffic principles
Computer skills, including retail management software, reporting and excel knowledge
Store Manager - Rodeo Drive (Michael Kors Collection)
Assistant store manager job in Beverly Hills, CA
STORE MANAGER, LIFESTYLE
WHO YOU ARE:
Our leaders at Michael Kors are stylish, fashion forward, driven, multi-tasking individuals who knows how to keep their team focused and inspired. Success starts with being an entrepreneur, a true shopkeeper mentality. We encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Store Manager, you will develop a dynamic team that is focused on the client experience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution.
WHAT YOU'LL DO:
Empower, develop, motivate, and work alongside team to drive results through delivering an elevated customer experience
Recruit, hire, and retain best in class talent
Deliver operational excellence in all store processes
Develop and execute strategic business plan while driving incremental sales utilizing cross functional partners and marketing opportunities
Create foot traffic through community involvement and hosting events
Build a client book through establishing client relationships to drive additional traffic and create client engagement
Drive Omni channel sales by utilizing all available tools and technology
YOU'LL NEED TO HAVE:
2+ years of Store Manager experience at a specialty retailer
WE'D LOVE TO SEE:
An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic
Well connected with the ability to engage; a true brand ambassador
Customer service obsessed; ability to sell with a passion for styling and love for fashion
Strong in performance management and team development
Technologically savvy individual with an entrepreneurial spirit
THE BENEFITS
Cross-Brand Discount
Clothing allotment
Competitive paid time off
Internal mobility across Versace, Jimmy Choo and Michael Kors
Exclusive Employee Sales
Paid Parental Leave
401k Match
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.
Store Manager
Assistant store manager job in Los Angeles, CA
Company: Lucky Scent | Scent Bar
Store Manager
Job Type: Full Time Exempt
Salary Range: $80,000 - $95,000 USD Per Year
About Lucky Scent | Scent Bar:
Lucky Scent | Scent Bar is a leading fragrance retailer offering an exceptional selection of niche artisan, and luxury scents through our e-commerce platform, retail store, and wholesale distribution. We pride ourselves on providing personalized customer experience and fostering a collaborative, creative work environment.
Position Summary:
We are seeking a results-oriented and passionate Store Manager to oversee all operations of our fragrance boutique. The ideal candidate will be a dynamic leader responsible for driving sales, managing budgets, developing a high-performing team, and ensuring every customer interaction is memorable and luxurious experience that aligns with our brand identity.
Key Responsibilities:
Sales and Business Development:
· Develop and implement strategic plans to achieve and exceed sales targets.
· Analyze sales data and buying trends to identify opportunities for growth and implement effective action plans.
· Drive culture of customer loyalty, ensuring staff build and maintain personalized, long-term relationships with previous and new customers.
· Plan and execute in-store events and product launches in collaboration with the marketing team to attract new customers and drive traffic.
Team Leadership and Management:
· Recruit, hire, onboard, train and mentor team of fragrance specialists, fostering a positive and inclusive work environment.
· Conduct performance reviews, provide ongoing coaching and feedback, and implement disciplinary actions when necessary.
· Create and manage staff schedules, ensuring optimal coverage to meet business needs while controlling labor costs.
· Inspire and motivate the team to deliver exceptional customer service and achieve collective goals.
Store Operations and Merchandising:
· Oversee all daily operations, including open and closing procedures, cash handling, and register reconciliation.
· Manage store inventory levels, ensuring accurate stock counts, receiving shipments and coordinating restocks.
· Ensure the store is visually appealing and all products are displayed in line with company and brand visual merchandising guidelines.
· Ensure the store's compliance with all health, safety, and regulatory guidelines.
Customer Service and Product Knowledge:
· Act as a brand ambassador, embodying the company's values and maintaining a high level of product knowledge to educate both staff and customers.
· Train staff on product knowledge, sales techniques, and the art of matching customers to their ideal scents.
· Address and resolve complex customer complaints or issues promptly and professionally to ensure high customer satisfaction.
Qualifications and Experience:
· Minimum 3-4 years of retail experience with at least 1 year in a supervisory or management role.
· Proven track record of achieving and exceeding sales targets and driving business results.
· Strong leadership abilities with excellent communication, interpersonal, and problem solving skills.
· Ability to work a flexible schedule, including evenings, weekends, and Holidays, to meet the needs of the business.
· Proficiency of Point-Of-Sale (POS) systems and basic computer skills. (Microsoft Office, email, etc. )
· A genuine passion for fragrances and the ability to inspire a similar passion in customers and staff.
Physical Requirements:
· Ability to stand and walk for extended periods.
· Ability to life and carry items weighing up to 20lbs.
· Ability to bend, stoop, and reach to stock shelves and organize merchandise.
· Must be able to work in a fragrance filled environment.
Benefits:
· $80,000 - $95,000 USD Per Year
· Discretionary Bonus
· Health Insurance; Medical, Dental, and Vision
· 401K with Employer Match
· Employee Discounts
· Professional growth opportunities within a rapidly expanding company.
Operations Manager
Assistant store manager job in Los Angeles, CA
E-Commerce Operations Manager
Compensation: Base: $65,000-$85,000 + Performance-Based Bonus tied to operational metrics.
*Important* A short online pre-employment assessment conducted by Criteria Corp is required before a candidate is considered. Please copy and paste the link provided at the bottom of this page.
SaunaBox is one of the fastest-growing and most innovative brands (per Inc Business) in the health & wellness space, building premium sauna products for modern consumers and businesses. We operate in a fast-paced, dynamic startup environment where speed, accuracy, and operational excellence fuel our growth. We are looking for a process-driven, detail-oriented E-Commerce Operations Manager who thrives in systems, loves clean data, and can confidently own the backbone of our operations, from ERP accuracy to fulfillment performance, inventory management, wholesale operations, and cross-functional execution. If you're energized by building processes, scaling operations, and working in a brand that's expanding quickly, this role is for you.
What You'll Do (Key Responsibilities) -
ERP Ownership & Inventory Management
Own the ERP system and ensure all data is accurate, updated, and a reliable source of truth.
Maintain healthy inventory levels and prevent stock-outs through proactive monitoring.
Implement & systemize inventory control processes.
Place purchase orders (POs) aligned with the company's Operational Plan.
Execute demand forecasting, inventory analysis, and provide reporting to leadership.
Track, manage, and optimize inventory turn and accuracy across all channels.
E-Commerce Operations
Coordinate daily with fulfillment partners to ensure accurate shipping windows and delivery expectations.
Monitor orders that are delayed or not shipping on time, resolving issues before they escalate.
Create and maintain products in Shopify.
Audit and oversee invoices and charges from fulfillment vendors - 3PL, freight forwarder, etc.
Manage vendor spend reconciliation and ensure accurate monthly reporting.
Wholesale Operations
Ensure adequate inventory allocation/reservation for wholesale purchase orders.
Receive wholesale POs, coordinate with 3PL for reservation, and manage ship windows via EDI.
Upload and maintain inventory in OrderStream.
Set up new products for wholesale distribution partners.
Manage EDI platforms end-to-end, ensuring
On-time ship windows
Accurate ASNs
Correct vendor invoicing
Monitor and reduce wholesale chargebacks through operational excellence.
Operational Excellence
Create, implement & monitor Standard Operating Procedures (SOPs) related to inventory management, ECOM/WS Operations, and logistics.
Automate & systematize routine operational tasks through AI.
Work closely with COO and provide weekly updates to the executive leadership team.
Key Metrics You Will Own
Stock-Out Prevention
On-Time To Request / On Time Delivery (Direct to Consumer & Wholesale)
Wholesale Chargebacks
Sell Through Rate / Inventory Turnover Ratio / Carrying Costs
Operational Cost Savings
Who You Are (Qualifications & Experience)
Required
Technical
1+ years experience in ERP systems and fulfillment operations
Strong process orientation with the proven ability to build clear, effective SOPs.
Experience with PO placement, demand planning, inventory forecasting, and vendor coordination.
Familiarity with Shopify maintenance and product setup.
Ability to conduct data analysis & presentation - and ability to create meaningful actions from data.
Non-Technical
Flexible working hours to communicate with overseas vendors.
Comfortable working in a fast-paced, ever-changing startup environment, and the ability to “wear many hats”.
Clear & direct communicator.
Preferred
Experience in scaling DTC e-commerce or hardware startups.
Experience working in fulfillment or logistics.
Strong analytical mindset with an eye for data cleanliness and operational efficiency.
Experience with EDI, wholesale invoicing, and managing large retail accounts.
Understanding of fulfillment workflows (3PLs, cross-dock, freight, etc.).
Why Join SaunaBox?
Be part of a high-growth wellness brand redefining modern recovery solutions.
Direct ownership over critical operations that drive company performance.
Opportunity to build the systems and processes that scale our next stage of growth.
Opportunity for role & responsibility growth as SaunaBox grows.
Competitive salary + bonus tied to meaningful metrics (EBITDA, inventory turn, OTTR).
Competitive benefits: Unlimited PTO, paid health insurance, access to SaunaBox product catalog, employer sponsored 401K, opportunities to attend in person health & wellness events.
Fast-paced startup culture with autonomy, impact, and cross-functional collaboration.
*All applicants must take the pre-employment assessment before being considered for the role. There are two parts to the test which include a general aptitude test accompanied by a personality test. This brief exercise should take approximately 30 minutes. Copy and paste this link to participate in the assessment. *******************************************************************
Assistant Store Manager
Assistant store manager job in Beverly Hills, CA
Location: Beverly Hills, CA (On-site) - Full-Time - New Store Opening
The Assistant Store Manager supports the Store Manager in leading a high-performing team in a new, contemporary retail store in Beverly Hills, ensuring an elevated guest experience and strong commercial results. This role combines people leadership, visual merchandising, and floor management with a hands-on approach to client service and daily operations, with a special focus on building and shaping the store culture from day one.
Key Responsibilities
Leadership & Team Management
Partner with the Store Manager to lead, coach, and motivate the store team to deliver an exceptional client experience in a contemporary fashion environment.
Act as Manager-on-Duty, setting the tone on the sales floor, driving urgency and focus on service, selling, and standards.
Support recruiting, onboarding, and ongoing training of sales associates and key holders, with an emphasis on styling, product knowledge, and clienteling.
Provide regular feedback, recognition, and in-the-moment coaching to build skills and elevate team performance.
Sales & Client Experience
Drive daily, weekly, and monthly sales performance by leading from the floor, setting clear goals, and tracking results.
Model a high-touch, service-first approach with every guest: greeting, needs assessment, styling, fitting room support, and thoughtful add-on recommendations.
Support clienteling initiatives, outreach, and appointments to build loyalty and repeat business.
Ensure service standards are consistently executed, including response time, wait time, and follow-up with clients.
Visual Merchandising & Brand Presentation
Execute and maintain brand visual standards for the contemporary space, including windows, mannequins, fixtures, and fitting rooms.
Partner with the Store Manager and visual partners on floor moves, new collection launches, and seasonal refreshes.
Ensure the selling floor is on-brand, organized, and inviting, with clear size availability and strong outfitting stories.
Provide styling guidance to the team so they can translate trend direction and brand DNA into complete looks for clients.
Operations & Loss Prevention
Support all daily store operations: opening/closing procedures, cash handling, registers, bank deposits, and reporting.
Oversee receiving, processing, and replenishment of merchandise to ensure product is on the floor quickly and accurately.
Maintain stockroom organization and support inventory accuracy through cycle counts and physical inventory preparation.
Ensure adherence to company policies, loss prevention standards, and safety procedures.
People & Culture
Foster a positive, inclusive work environment aligned with the company's values and brand ethos.
Promote a culture of accountability, teamwork, and continuous improvement.
Help create schedules that balance coverage, productivity, and payroll expectations while considering team needs.
Qualifications
1-3 years of retail management or key holder experience, preferably in contemporary fashion, specialty retail, or apparel.
Proven ability to drive sales and deliver an elevated client experience.
Strong leadership, communication, and coaching skills with a hands-on, lead-by-example style.
Experience with visual merchandising and styling within a trend-driven environment.
Comfortable with basic retail math, KPIs, and using POS and scheduling systems.
Ability to work a flexible schedule including evenings, weekends, and holidays based on business needs.
Ability to stand for extended periods and lift up to [X] lbs as needed to handle product and fixtures.
What We Offer
Competitive base pay and performance-based incentives.
Opportunity to grow your career in a contemporary fashion brand environment.
Collaborative, creative culture with a focus on client experience and styling.
To apply, please submit your resume and a brief note highlighting your experience in contemporary or fashion-forward retail, your leadership style, and any experience you have supporting new store openings.
Luxury Brand Store Manager
Assistant store manager job in Los Angeles, CA
Nana Jacqueline is a global luxury fashion house celebrated for its romantic femininity, timeless glamour, and modern sophistication. As we continue to expand our retail footprint, we're looking for a driven, results-oriented Store Manager to lead our boutique team and elevate the in-store experience to the next level.
This role is ideal for a strategic, people-focused leader with a passion for luxury fashion, strong clienteling expertise, and a proven ability to deliver outstanding sales results.
Key Responsibilities:
Lead, motivate, and develop the store team to achieve and exceed sales targets and KPIs.
Oversee all aspects of daily store operations while maintaining exceptional customer service standards.
Drive growth through effective CRM management and personalized clienteling strategies that build long-term customer relationships.
Cultivate a strong team culture rooted in accountability, collaboration, and luxury-level client experience.
Identify and act on sales opportunities, client outreach, and events that enhance store performance.
Ensure the boutique embodies the Nana Jacqueline brand experience through visual presentation, styling, and product storytelling.
Manage scheduling, training, and performance evaluations to support a high-performing retail team.
Provide consistent feedback and development opportunities for sales associates to reach their full potential.
Collaborate with the corporate team on merchandising, marketing activations, and VIP client initiatives.
Maintain accurate reporting, inventory management, and operational compliance.
Qualifications:
3-5+ years of retail management experience, ideally in the luxury fashion or premium lifestyle space.
Proven track record of leading teams to exceed sales goals and deliver measurable growth.
Strong expertise in CRM systems, clienteling, and data-driven sales strategy.
Excellent leadership, communication, and people-management skills.
Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment.
Passion for luxury fashion, styling, and brand storytelling.
Professional, polished, and customer-focused demeanor.
Willingness to work flexible hours and represent Nana Jacqueline at events or activations.
Sales Lead
Assistant store manager job in Los Angeles, CA
Meet REVOLVE:
REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit ****************
At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It's our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive.
To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.
Are you ready to set the standard for Premium apparel?
The Sales Lead/Retail Keyholder is support to their Store Manager & upper management team in driving a performance based culture within their location, while focusing on delivering exceptional customer experience. The Keyholder should be passionate about fashion, styling, client connection, and developing talent. The Keyholder leads alongside their Management Team and is a brand ambassador for our customer and internal team.
Major Responsibilities:
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Monitor and assess retail store performance, including sales, product levels by season, and general compliance with company standards and policies in partnership with Store Leadership.
Apply a strong understanding of business acumen to drive the business and help build longterm solutions.
Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand. Be the example for your team in creating and fostering lasting relationships with customers.
Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
Assist in merchandising and maintenance of the sales floor.
Provide honest and confident feedback to customers about style and fit
Work with the team to keep the store customer ready, which means filling orders, stocking, re-merchandising, and cleaning
Responsible for opening and closing the store & directly managing a team alongside Store Leadership
Support the day-to-day performance of the retail store team, enabling an incredible employee experience through regular feedback and performance based discussion.
Required Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Prior experience in a retail/boutique store dealing with high-end goods, and clientele oriented sales
Minimum 2 years Retail Experience
Minimum 1 year Retail Management Experience
Candidates must also be outgoing, energetic, professional and good representatives of our brand and be able to emanate the FWRD brand life-style
Exceptional organizational skills, follow through and attention to detail
Strong problem solving attitude
Collaborative spirit and proactive attitude.
Excellent written and verbal communication skills
Must have availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
Proactive sales approach - able to show initiative/ideas to constantly improve the client experience and drive sales
Customer centric - proven ability to foster and maintain personal relationships with clients to build brand loyalty to FWRD
Motivated and willing to go above and beyond to service the client
Strong attention to detail
Minimum Qualifications:
Proficient in Gmail, excel, word and online navigation
In-Store Retail experience
Luxury preferred
Understanding of garment bodies and fashion trends
Understanding of retail metrics and terms
A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it's what keeps us on our toes and excited to come to work every day.
A reasonable estimate of the current base hourly range is $25/hr - $30/hr.
ATTENTION:
After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.
Store Manager
Assistant store manager job in Camarillo, CA
At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign.
An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of it areas of expertise, from garment factory to omnichannel distribution.
At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.
Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.
Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (***********************
Essential Job Responsibilities:
LEADERSHIP:
Lead store team to drive sales through training and coaching.
Exemplify your sporting spirit and create an outstanding service culture.
Provide constant feedback and coaching to improve your team's skills and sales results.
Identify and recruit associates who are passionate about sales and customer service.
Develop team members with leadership and other abilities for succession planning.
Effectively train new team members on customer service, operations, performance, loss prevention and all other Company policies.
Set goals for each team member for the achievement of Company KPI's (
Manage team member's performance through regular evaluation
SELLING:
Execute plan to achieve and exceed Lacoste's sales plans and profitability goals.
Utilize reports and gather data to identify sales by units, gender, product placement, visual presentation, stock levels, and window presentations.
Proactively make suggestions based on analysis that will positively impact the business.
Ensure maximum overall bottom line profitability by analyzing store P/L results and identify opportunities for improvement.
Set measurable performance standards and goals based on Company's expectations and metrics.
CUSTOMER SERVICE:
Create an environment focused on the customer experience.
Ensure that each team member is knowledgeable about the Lacoste lifestyle.
Be inventive and create additional business opportunities by ensuring that team members focus on building their clientele.
Embrace local community groups and mall management to generate PR opportunities that showcase our Brand Vision and sporting spirit. This may include hosting special events, sponsorships, participating in fashion shows and editorial placements as directed and with the express approval of corporate management.
OPERATIONS:
Plan and manage payroll hours and schedule to meet business needs.
Control expenses (including payroll) within planned budget.
Ensure that Company standards are upheld in merchandising, visual presentations, housekeeping and loss prevention.
Protect store assets and inventory.
Manage new receipts, transfers, markdowns, back stock and fill-ins.
Requirements/Qualifications:
At least four to six years management experience in the apparel industry (depending upon the volume of the business) with a proven track record of successfully managing a team.
Tenacious desire to inspire others and lead a culture of customer service champions.
Expertise in store operations.
Training, interviewing, planning, organizational, and performance management skills.
Entrepreneurial mindset with the ability to react to business trends and identify areas of opportunity.
Technically savvy
Audacious attitude
Sporting Spirit - must possess a competitive edge and drive to meet goals
Innovative thinker that will drive our brand forward.
Core Values and Traits:
Play as One Team:
Showing respect towards everyone
Commitment for the team's work and decisions
Play with Elegance:
Striving for excellence
Treating others with fair play and humility
Play by Daring:
Having the courage to speak up, experiment and take initiative
To explore new opportunities
Play with Tenacity:
Constantly seek continuous improvement
Learning from our failures
At Lacoste, we're committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values.
Equal Opportunity Employer:
At Lacoste, we're committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.
Business Manager
Assistant store manager job in Buena Park, CA
This role reports directly to the CFO and presents an exciting and unique opportunity for someone who is seeking a career in corporate finance or business administration. A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
A successful candidate will provide support to administrative departments and management functions. xevrcyc
They will work closely with leadership to oversee current operations and implement strategic initiatives.
Retail Store Manager
Assistant store manager job in Hawthorne, CA
Retail Store Manager - Hypland (Little Tokyo, Los Angeles)
Type: Full-Time, In-Person/Hybrid
Hypland is a globally recognized streetwear brand rooted in anime, gaming, and culture. Known for immersive drops, community-first retail experiences, and high-energy collaborations, our Little Tokyo flagship serves as both a retail store and a cultural hub.
We're looking for a Retail Store Manager who thrives at the intersection of operations, community building, content, and leadership - someone who can run a tight store while also helping amplify Hypland's presence locally and online.
Role Overview
The Retail Store Manager is responsible for overseeing daily store operations while actively building the Hypland Little Tokyo store into a community destination. This role blends traditional retail management with event coordination, social media content, and local partnerships.
You'll lead the in-store team, manage inventory for frequent launches, collaborate with local businesses and creators, and help shape the store's voice across TikTok and Instagram.
Key ResponsibilitiesStore Operations & Leadership
Lead, train, and manage a team of retail associates to deliver a premium in-store experience
Create staff schedules, oversee daily operations, and ensure store standards are consistently met
Foster a positive, motivated, and culture-aligned team environment
Handle customer service issues with professionalism and brand awareness
Inventory & Launch Management
Organize and manage inventory for frequent product launches, restocks, and in-store exclusives
Coordinate closely with warehouse and HQ teams to ensure smooth deliveries and stock flow
Maintain accurate inventory counts and visual merchandising standards
Prepare the store for launch days, activations, and high-traffic weekends
Community & Events
Coordinate in-store events, activations, and pop-ups (launch parties, signings, community nights, etc.)
Build and maintain relationships with local businesses, creatives, and cultural partners in Little Tokyo
Position the store as a community hub beyond retail - a place people want to return to
Social Media & Content
Manage and grow the store's TikTok and Instagram presence
Capture and post in-store content (events, drops, fits, customers, BTS moments)
Engage with the local community through comments, DMs, and reposts
Collaborate with Hypland HQ on brand-aligned content and campaigns
Ideal Candidate
2-4+ years of retail management experience (streetwear, lifestyle, or culture-driven brands preferred)
Strong leadership skills with the ability to organize, motivate, and manage a team
Highly organized with experience handling inventory and frequent product launches
Comfortable creating and managing content for TikTok and Instagram
Passionate about community building, culture, and events
Strong communication skills and a proactive, self-starter mindset
Familiarity with anime, gaming, streetwear, or youth culture is a major plus
Why You'll Love This Role
Lead one of LA's most culturally relevant retail spaces
Play a hands-on role in shaping community experiences and events
Work directly with a fast-growing, globally recognized brand
Blend retail, culture, content, and community into one role
Real opportunity to grow with the brand
Assistant Store Manager
Assistant store manager job in Orange, CA
Job Title: Store Manager in Training
Reports To: District Manager / Regional Manager
Job Type: Full-Time
Schedule: Open availability, including weekends, early mornings, and evenings
We are seeking a driven and experienced Store Manager in Training (SMIT) to join our leadership team. This individual will undergo an accelerated training program designed to prepare them for the role of Store Manager. The ideal candidate has proven experience managing a high-volume retail store with $2M-$5M in annual sales and overseeing operations in large-format stores of 50,000 square feet or more.
Key Responsibilities:
Participate in a structured training program to learn all aspects of store management
Assist in daily operations including opening and closing procedures
Lead and motivate store associates to deliver exceptional customer service
Oversee and support the recruitment, hiring, and training of new team members
Ensure proper staffing levels to meet business needs and customer expectations
Monitor and drive sales performance, merchandising standards, and inventory management
Maintain store cleanliness, safety standards, and compliance with company policies
Foster a positive and inclusive team culture aligned with company values
Prepare to transition into the Store Manager role upon successful completion of training
Qualifications:
Minimum 2-3 years of management experience in a high-volume retail environment ($2M-$5M annual sales)
Experience managing or supervising in large format stores (50,000+ sq. ft.)
Strong leadership and people management skills
Must be comfortable with a flexible schedule, including weekends, holidays, and extended hours
Proven ability to recruit, train, and develop high-performing teams
Excellent communication, problem-solving, and organizational skills
High school diploma or equivalent required; college degree preferred
Physical Requirements:
Ability to stand or walk for extended periods
Ability to lift up to 40 lbs as needed
Comfortable working in a fast-paced retail environment
What We Offer:
Competitive compensation and performance-based bonuses
Structured training and career development opportunities
Employee discounts and other company benefits
Opportunity to grow within a well-established retail organization
Join our team and take the next step in your leadership career with a company that values growth, teamwork, and excellence in customer service.
Apply today!
Store Manager
Assistant store manager job in Costa Mesa, CA
Our client, a luxury Italian footwear brand, is seeking a Store Manager to join the team at their South Coast Plaza location. The role includes driving sales, managing staff, overseeing inventory, and ensuring excellent customer service. Candidates must be able to work a full-time retail schedule, including weekends and holidays as needed.
Job Duties Include:
Lead by example in delivering exceptional customer service aligned with brand standards, ensuring a premium shopping experience through active floor presence and sales involvement
Manage, coach, and develop team performance through ongoing training, feedback, and KPI implementation, fostering a culture of accountability and growth.
Develop a strong talent pipeline, own all aspects of staff training (product, systems, selling ceremony, etc.), and support team adaptability to new tools and technologies.
Oversee inventory accuracy and product care, partner with stock team to resolve issues, and ensure proper handling of merchandise and assets.
Maintain brand VM standards, communicate local market needs, and collaborate with HQ to ensure optimal product mix and presentation.
Drive sales results through action plans, budget alignment, and entrepreneurial outreach, maintaining strong revenue focus and cost control.
Ensure compliance with all operational, POS, and cash handling procedures, holding team accountable for accuracy and integrity.
Additional duties as needed and assigned
Job Qualifications Include:
3+ years of experience in high-end or contemporary retail
Footwear experience is a plus, strong backgrounds in fashion apparel, jewelry, or accessories are equally valued
Proactive in developing creative strategies to grow the client base and drive sales
Passionate about delivering exceptional customer experiences while maintaining a strong focus on business performance
Demonstrated polished interpersonal skills, with a confident and professional presence aligned with a luxury retail environment
Ability to work flexible hours, including evenings, weekends, and holidays, as needed
Ability to lift 50lbs and stand for duration of shift
Salary: $110K-$130K + bonus
The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.
While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!
If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.
Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.
We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact ****************
For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.
Please refer to our website: ***************** for access to our Right to Work and E-Verify.
Store Manager
Assistant store manager job in Orange, CA
STAUD Clothing, headquartered in Los Angeles, CA, has an opening for a Store Manager at its South Coast Plaza store location.
Founded in Los Angeles in 2015 by Sarah Staudinger and George Augusto, Staud stands at the intersection of vintage inspiration and modern design-cool, confident, and deeply tied to culture. From cult-favorite accessories to elevated collaborations with brands like Birkenstock and St. Regis, Staud has built a world that's distinctly LA yet globally resonant.
STAUD offers a health care plan to include medical coverage, dental care, vision insurance, an FSA plan, and a matching 401k plan.
Role Overview
The Store Manager is the business owner of the store and a key leader within STAUD Retail. This role sets the tone on the sales floor, drives profitable sales growth, delivers an elevated and personalized customer experience, and ensures operational excellence. The Store Manager is accountable for total store performance including sales, expenses, talent development, client engagement, and brand presentation.
As a hands-on leader, the Store Manager builds and develops a high-performing, client-focused team while fostering a strong community around the brand. This role partners closely with the Area Manager and cross-functional teams to execute company strategies and achieve business objectives.
Essential Duties:
Business & Sales Leadership
Own total store performance including sales, profitability, payroll, and controllable expenses.
Drive sales results to meet or exceed budget through active selling, client engagement, and team leadership on the sales floor.
Lead by example, maintaining a strong personal clientele and engaging top clients.
Communicate company KPIs clearly and implement strategies to achieve performance goals.
Develop and execute category-level business action plans to drive growth.
Ensure the team is fully trained on product, brand pillars, and seasonal strategies through ongoing education and partnerships with internal teams.
Client Development & Customer Experience
Build and execute a top-client strategy to retain, grow, and develop high-value clients.
Lead the team in delivering best-in-class service, personalized styling, and an exceptional after-sales experience.
Drive appointment-based selling to create predictable, sustainable business.
Champion CRM adoption by ensuring consistent data capture, outreach, and follow-up.
Partner with the Area Manager to plan and host store events that engage the local community and build brand awareness.
Talent & Performance Management
Recruit, hire, onboard, and retain a high-performing, customer-focused team.
Lead onboarding and ongoing training in partnership with Human Resources.
Provide regular coaching, feedback, and performance development conversations.
Oversee annual performance reviews and create individual development plans for all employees.
Build effective schedules aligned to traffic trends, sales goals, and payroll targets.
Partner with HR on employee relations matters to ensure fair, timely, and effective resolution.
Operations & Store Management
Oversee all daily store operations including opening/closing procedures, reporting, scheduling, and supply ordering.
Monitor store expenses and manage the operating budget.
Ensure compliance with all company policies, procedures, and loss prevention standards.
Lead inventory management including receiving, transfers, RTVs, cycle counts, and organization to maintain shrink below company targets.
Recap and analyze monthly store performance, identifying trends and opportunities.
Maintain a clean, organized, and efficient back-of-house environment.
Brand, Visual & Store Presentation
Ensure the store environment reflects STAUD's brand standards and visual guidelines.
Execute floor sets and merchandising updates in alignment with company direction.
Uphold dress code and brand presentation standards for all team members.
Omnichannel & Back-of-House Support
Lead in-store omnichannel execution to create a seamless digital-to-physical shopping experience.
Support back-of-house operations including inventory processing, shipping, and organization.
Leadership & Culture
Foster a positive, inclusive, and team-oriented culture rooted in accountability, collaboration, and growth.
Act as manager-on-duty when needed, providing leadership and decision-making support.
Demonstrate flexibility, initiative, and a solutions-oriented mindset to support business needs.
Prerequisite Knowledge, Skills, & Education
Minimum 5-7 years of retail leadership experience
Experience in luxury or contemporary retail is preferred.
Proven ability to lead, coach, and develop high-performing teams.
Strong sales acumen with a relationship-based, clienteling mindset.
Entrepreneurial, results-driven approach to business ownership.
Strong organizational skills with attention to detail.
Experience with POS systems, CRM, omnichannel retail, inventory management, and shipping platforms preferred.
Proficiency in Microsoft Office, particularly Excel.
Excellent verbal and written communication skills
Physical and Mental Requirements
Standing and sitting for extended periods of time.
Lifting up to 25 pounds in a safe and prudent manner.
Ability to easily move throughout an office with ease.
Comfortable working in both sales floor and back-of-house environments.
Ability to work a flexible schedule including evenings, weekends, and holidays.
On-site role; reasonable accommodations provided as required.
Ability to read, write, and understand English.
Ability to effectively interact with others internally and externally.
Ability to utilize office equipment in a safe and prudent manner, including a copy machine, fax machine, computer, telephone, and other general office equipment that may be used regularly.
Ability to work with many different personalities.
Ability to work in a fast-paced environment.
Correctable vision and hearing.
Ability to work on-site.
Job Type: Class, Exempt Status
Store Manager | The Grove
Assistant store manager job in Los Angeles, CA
The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.
The David Yurman The Grove Store Manager will be accountable for the following key deliverables:
Responsibilities
Achieve and/or Exceed Sales Plan
Create and execute strategic initiatives to deliver the planned annual sales goals
Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum.
Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.
Clientele/Service Management
Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
Operations
Deliver controllable expenses on and/or under expense budgets
Ensure all company policies and procedures are communicated appropriately and followed by all store associates
Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
Maintain proper care standards for the product to ensure quality saleable condition
Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
Embrace technology to enhance customer experience and create expectation with associates to utilize
Ensure all security procedures are communicated appropriately and followed by all store associates
Talent Training and Development
Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
Develop and motivate staff through clear communication, goal setting and regular
coaching opportunities
Lead succession planning by training and developing store management team
Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
Identify training needs and develop growth potential of each staff member
Qualifications
Searching for an entrepreneurial minded business operator
Positive leader with strong sales background
Ability to speak multiple languages
Well networked into the High Net Worth individual, and the local philanthropy scene
Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
Ability to manage multiple tasks in a fast-paced environment
Proven ability to manage high volume and inventory with an emphasis on driving results
Strong community relations
Fine Jewelry and or Fine Watch experience preferred, but not required
Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Estimated Salary Range: $120,000-$150,000
Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
Assistant Manager, Fashion Island
Assistant store manager job in Newport Beach, CA
The Assistant Manager is responsible for assisting the Store Manager in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Assistant Manager assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the General Manager.
Responsibilities:
SALES LEADERSHIP:
Assumes Manager's role in supervising staff in absence of General Manager.
Strives for sales excellence and results.
Ensures selling standards are met.
Works with customers and models excellent customer service and Clienteling skills.
Maximizes sales through strong floor supervision.
ASSOCIATE DEVELOPMENT:
Ensure associates are trained on product knowledge, selling skills and customer service and operations.
Provides information and feedback for Sales Associates.
Team sells with Sales Associates to contribute to the development of the selling team.
OPERATIONAL EXCELLENCE:
Protects store payroll by managing wage costs, salaries, and allowable hours.
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook.
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property.
STORE STANDARDS:
Helps execute floor-set and promotional directives.
Works as a member of the team to insure all store standards are met.
Understands, supports and complies with all company policies and procedures.
Helps control all company assets (i.e., payroll hours, fixtures, cash, inventory and property) and completes all paperwork promptly and accurately.
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives.
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction.
Identify and communicate product concerns in a timely manner.
Communicate inventory needs to support the business goals.
Provides timely feedback to stores regarding visual direction in partnership with Retail Director.
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
Understanding of fashion forward styling techniques
Comfortable with being on camera for social media purposes (both stills and video)
MISCELLANEOUS:
Adheres to company guidelines of dependability, including attendance and requirements.
Attends Store Meetings.
Requirements:
Minimum of 2 years retail management position/ experience in women's apparel (or related field).
Ability to work flexible schedule including nights and weekends.
Strong verbal and communication skills.
Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.
Ability to create a quality working environment that will encourage others to develop and excel.
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals.
The base hourly range for this role is between $30- $32. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a commission program, clothing allowance, and merchandise discounts.
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.