Assistant store manager jobs in Thousand Oaks, CA

At CALPAK, we design thoughtfully crafted travel goods that make movement easier, more joyful, and more personal. As a fast-growing, digitally native brand, our relationship with customers extends far beyond the product itself and is built on trust, responsiveness, and a genuine commitment to care at every touchpoint. We are seeking an experienced Customer Experience Manager to join our team on an interim basis to cover a maternity leave. The ideal candidate has proven experience in customer service leadership and thrives in a fast-paced, digitally driven environment. This role will report to the Executive Director of DTC and will work closely with colleagues in the digital, marketing, operations, and production departments to drive and achieve customer retention goals. The Interim Senior CX Manager will also oversee our Assistant CX Manager and lead strategic initiatives that advance CALPAK's customer experience vision. RESPONSIBILITIES: Customer Experience Leadership & Strategy Define and evolve the customer experience roadmap, ensuring all CX channels align with brand voice and business objectives. Lead strategic initiatives that drive customer retention, operational efficiency, and overall business growth. Partner with cross-functional teams (retention marketing, production, operations, retail and digital) to analyze customer feedback, identify opportunities, and influence CX-driven decisions. Advance CALPAK's DTC experience through personalized and proactive customer journeys, improved post-purchase engagement, segmentation strategies, and tailored communication. Enhance the end-to-end digital customer experience through optimized post-purchase flows, self-service tools, customer education, and more. Team & Workflow Management Oversee the Assistant CX Manager, providing leadership, coaching, and development support. Ensure smooth operations of the offshore CX team, including scheduling, onboarding, performance processes, and alignment with CX KPIs. Own CX workflows and operations across platforms and communication channels to ensure consistency and efficiency. Data, Reporting & Insights Collaborate with Assistant Manager to analyze findings from current reporting structures and insights to guide CX decision-making. Monitor key performance metrics and identify improvements to maximize efficiency and customer satisfaction. Build frameworks for capturing holistic customer insights (satisfaction, effort, sentiment) and translate findings into meaningful experience enhancements. Strengthen the feedback ecosystem and partner cross-functionally to incorporate customer learnings into product, digital, and operational roadmaps. CX Systems & Cross-Functional Execution Oversee onboarding and optimization of CX-related platforms, tools, automation, and proactive communication capabilities. Maintain alignment and communication between CX and key stakeholders to ensure goals, feedback, and initiatives are effectively shared. Enhance customer knowledge resources and self-service experiences to reduce friction and empower customers throughout their journey. Stay up to date on industry trends, tools, and best practices to support emerging CX and company-wide needs. QUALIFICATIONS: 5+ years of experience in customer service environment. Gorgias, Zendesk or similar CRM experience required. Proficiency in Shopify or ecommerce platform experience preferred. Excellent written and verbal communication skills. Experience building, leading, and developing a team. Strong analytical skills and the ability to interpret and act on data insights. A proactive problem solver with strong troubleshooting and escalation judgment. Comfortable with ambiguity and able to take initiative in leading projects. Proven success working cross-functionally with all levels of the organization. Highly collaborative, driven, and passionate about elevating customer experience. Salary range: $80,000-$100,000 annually (annualized for a 6-month contract)

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************

Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, which include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. With variety comes plenty of happy surprises - our environment is ever-changing, and that's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Ready to Discover Different? Job Summary: Did you know TJX's CA Buying Office is our only buying office in the US that buys for ALL of our brands globally? This satellite office is located in downtown LA and is made up of nearly 300 associates, mostly Merchants. We offer a hybrid work schedule and collaborative work environment. We are always looking to network with talented Merchants at all levels who are interested in exploring career opportunities at TJX. Connect with us to Discover Different! Our Merchant talent: Are responsible for the selection, purchase, and delivery of merchandise Maintain a market presence and relationships with new and existing vendors Maintain knowledge of market conditions regarding price, trends, resources, and fashion Visit stores and competition to study and critique merchandise mix, price points, new labels, and timeliness of merchandise Pursue market for opportunistic purchases Write, details, and follows up on purchase orders and delivery Foster and promotes an environment that which encourages teamwork toward common goals Possess strong negotiation skills Have excellent communication and relationship- building skills Hold a Bachelor's degree

STORE MANAGER, LIFESTYLE WHO YOU ARE: Our leaders at Michael Kors are stylish, fashion forward, driven, multi-tasking individuals who knows how to keep their team focused and inspired. Success starts with being an entrepreneur, a true shopkeeper mentality. We encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Store Manager, you will develop a dynamic team that is focused on the client experience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution. WHAT YOU'LL DO: Empower, develop, motivate, and work alongside team to drive results through delivering an elevated customer experience Recruit, hire, and retain best in class talent Deliver operational excellence in all store processes Develop and execute strategic business plan while driving incremental sales utilizing cross functional partners and marketing opportunities Create foot traffic through community involvement and hosting events Build a client book through establishing client relationships to drive additional traffic and create client engagement Drive Omni channel sales by utilizing all available tools and technology YOU'LL NEED TO HAVE: 2+ years of Store Manager experience at a specialty retailer WE'D LOVE TO SEE: An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic Well connected with the ability to engage; a true brand ambassador Customer service obsessed; ability to sell with a passion for styling and love for fashion Strong in performance management and team development Technologically savvy individual with an entrepreneurial spirit THE BENEFITS Cross-Brand Discount Clothing allotment Competitive paid time off Internal mobility across Versace, Jimmy Choo and Michael Kors Exclusive Employee Sales Paid Parental Leave 401k Match The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.

We are looking for an experienced Boutique Manager to provide oversight for all sales and operations of our luxury boutique. The Boutique Manager leads all operations at the location and is responsible for making sure the store functions smoothly while optimizing profits. The Boutique Manager will direct restocking efforts, the floor merchandising plan, as well ensuring that staffing, scheduling, and training are properly managed. In this position, the Boutique Manager must be able to acquire respect and motivate personnel to perform at their maximum capacity, keeping the store clean and in good working order. The ideal candidate will have a working knowledge of sales, staff training, merchandising, ordering, and excellent customer service skills. Responsibilities: Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. Address customer complaints/feedback in a professional manner Set and monitor store's budget, making every effort to maximize efficiency and profits Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Compile Daily Sales Reports / Monthly Commission Reports Manage appropriate levels of stock and purchases while staying on budget Analyze and predict sales, and sale trends to make informed decisions Uphold compliance with all legal, health, and safety guidelines Supervise employees, providing coaching and mentorship to optimize productivity and increase sales Work alongside Human Resources to conduct discipline, coaching, and, if necessary, termination of employees Protect against loss by monitoring security, training staff and maintaining security cameras Train, manage, and regularly evaluate staff performance Manage all store operations and delegate responsibilities and follow up on work results Maintain current knowledge of market/trends Education & Skills Required: Previous managerial role as either boutique manager, high-level customer service or hospitality Strong working knowledge of management best practices Solid communication and interpersonal skills Exceptional organization, strategic planning, and leadership skills Strong style sense and an eye for merchandising Familiarity with data analysis and customer traffic principles Computer skills, including retail management software, reporting and excel knowledge

At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign. An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of it areas of expertise, from garment factory to omnichannel distribution. At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments. Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences. Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (*********************** Essential Job Responsibilities: LEADERSHIP: Lead store team to drive sales through training and coaching. Exemplify your sporting spirit and create an outstanding service culture. Provide constant feedback and coaching to improve your team's skills and sales results. Identify and recruit associates who are passionate about sales and customer service. Develop team members with leadership and other abilities for succession planning. Effectively train new team members on customer service, operations, performance, loss prevention and all other Company policies. Set goals for each team member for the achievement of Company KPI's ( Manage team member's performance through regular evaluation SELLING: Execute plan to achieve and exceed Lacoste's sales plans and profitability goals. Utilize reports and gather data to identify sales by units, gender, product placement, visual presentation, stock levels, and window presentations. Proactively make suggestions based on analysis that will positively impact the business. Ensure maximum overall bottom line profitability by analyzing store P/L results and identify opportunities for improvement. Set measurable performance standards and goals based on Company's expectations and metrics. CUSTOMER SERVICE: Create an environment focused on the customer experience. Ensure that each team member is knowledgeable about the Lacoste lifestyle. Be inventive and create additional business opportunities by ensuring that team members focus on building their clientele. Embrace local community groups and mall management to generate PR opportunities that showcase our Brand Vision and sporting spirit. This may include hosting special events, sponsorships, participating in fashion shows and editorial placements as directed and with the express approval of corporate management. OPERATIONS: Plan and manage payroll hours and schedule to meet business needs. Control expenses (including payroll) within planned budget. Ensure that Company standards are upheld in merchandising, visual presentations, housekeeping and loss prevention. Protect store assets and inventory. Manage new receipts, transfers, markdowns, back stock and fill-ins. Requirements/Qualifications: At least four to six years management experience in the apparel industry (depending upon the volume of the business) with a proven track record of successfully managing a team. Tenacious desire to inspire others and lead a culture of customer service champions. Expertise in store operations. Training, interviewing, planning, organizational, and performance management skills. Entrepreneurial mindset with the ability to react to business trends and identify areas of opportunity. Technically savvy Audacious attitude Sporting Spirit - must possess a competitive edge and drive to meet goals Innovative thinker that will drive our brand forward. Core Values and Traits: Play as One Team: Showing respect towards everyone Commitment for the team's work and decisions Play with Elegance: Striving for excellence Treating others with fair play and humility Play by Daring: Having the courage to speak up, experiment and take initiative To explore new opportunities Play with Tenacity: Constantly seek continuous improvement Learning from our failures At Lacoste, we're committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values. Equal Opportunity Employer: At Lacoste, we're committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.

Company: Lucky Scent | Scent Bar Store Manager Job Type: Full Time Exempt Salary Range: $80,000 - $95,000 USD Per Year About Lucky Scent | Scent Bar: Lucky Scent | Scent Bar is a leading fragrance retailer offering an exceptional selection of niche artisan, and luxury scents through our e-commerce platform, retail store, and wholesale distribution. We pride ourselves on providing personalized customer experience and fostering a collaborative, creative work environment. Position Summary: We are seeking a results-oriented and passionate Store Manager to oversee all operations of our fragrance boutique. The ideal candidate will be a dynamic leader responsible for driving sales, managing budgets, developing a high-performing team, and ensuring every customer interaction is memorable and luxurious experience that aligns with our brand identity. Key Responsibilities: Sales and Business Development: · Develop and implement strategic plans to achieve and exceed sales targets. · Analyze sales data and buying trends to identify opportunities for growth and implement effective action plans. · Drive culture of customer loyalty, ensuring staff build and maintain personalized, long-term relationships with previous and new customers. · Plan and execute in-store events and product launches in collaboration with the marketing team to attract new customers and drive traffic. Team Leadership and Management: · Recruit, hire, onboard, train and mentor team of fragrance specialists, fostering a positive and inclusive work environment. · Conduct performance reviews, provide ongoing coaching and feedback, and implement disciplinary actions when necessary. · Create and manage staff schedules, ensuring optimal coverage to meet business needs while controlling labor costs. · Inspire and motivate the team to deliver exceptional customer service and achieve collective goals. Store Operations and Merchandising: · Oversee all daily operations, including open and closing procedures, cash handling, and register reconciliation. · Manage store inventory levels, ensuring accurate stock counts, receiving shipments and coordinating restocks. · Ensure the store is visually appealing and all products are displayed in line with company and brand visual merchandising guidelines. · Ensure the store's compliance with all health, safety, and regulatory guidelines. Customer Service and Product Knowledge: · Act as a brand ambassador, embodying the company's values and maintaining a high level of product knowledge to educate both staff and customers. · Train staff on product knowledge, sales techniques, and the art of matching customers to their ideal scents. · Address and resolve complex customer complaints or issues promptly and professionally to ensure high customer satisfaction. Qualifications and Experience: · Minimum 3-4 years of retail experience with at least 1 year in a supervisory or management role. · Proven track record of achieving and exceeding sales targets and driving business results. · Strong leadership abilities with excellent communication, interpersonal, and problem solving skills. · Ability to work a flexible schedule, including evenings, weekends, and Holidays, to meet the needs of the business. · Proficiency of Point-Of-Sale (POS) systems and basic computer skills. (Microsoft Office, email, etc. ) · A genuine passion for fragrances and the ability to inspire a similar passion in customers and staff. Physical Requirements: · Ability to stand and walk for extended periods. · Ability to life and carry items weighing up to 20lbs. · Ability to bend, stoop, and reach to stock shelves and organize merchandise. · Must be able to work in a fragrance filled environment. Benefits: · $80,000 - $95,000 USD Per Year · Discretionary Bonus · Health Insurance; Medical, Dental, and Vision · 401K with Employer Match · Employee Discounts · Professional growth opportunities within a rapidly expanding company.

Location: Beverly Hills, CA (On-site) - Full-Time - New Store Opening The Assistant Store Manager supports the Store Manager in leading a high-performing team in a new, contemporary retail store in Beverly Hills, ensuring an elevated guest experience and strong commercial results. This role combines people leadership, visual merchandising, and floor management with a hands-on approach to client service and daily operations, with a special focus on building and shaping the store culture from day one. Key Responsibilities Leadership & Team Management Partner with the Store Manager to lead, coach, and motivate the store team to deliver an exceptional client experience in a contemporary fashion environment. Act as Manager-on-Duty, setting the tone on the sales floor, driving urgency and focus on service, selling, and standards. Support recruiting, onboarding, and ongoing training of sales associates and key holders, with an emphasis on styling, product knowledge, and clienteling. Provide regular feedback, recognition, and in-the-moment coaching to build skills and elevate team performance. Sales & Client Experience Drive daily, weekly, and monthly sales performance by leading from the floor, setting clear goals, and tracking results. Model a high-touch, service-first approach with every guest: greeting, needs assessment, styling, fitting room support, and thoughtful add-on recommendations. Support clienteling initiatives, outreach, and appointments to build loyalty and repeat business. Ensure service standards are consistently executed, including response time, wait time, and follow-up with clients. Visual Merchandising & Brand Presentation Execute and maintain brand visual standards for the contemporary space, including windows, mannequins, fixtures, and fitting rooms. Partner with the Store Manager and visual partners on floor moves, new collection launches, and seasonal refreshes. Ensure the selling floor is on-brand, organized, and inviting, with clear size availability and strong outfitting stories. Provide styling guidance to the team so they can translate trend direction and brand DNA into complete looks for clients. Operations & Loss Prevention Support all daily store operations: opening/closing procedures, cash handling, registers, bank deposits, and reporting. Oversee receiving, processing, and replenishment of merchandise to ensure product is on the floor quickly and accurately. Maintain stockroom organization and support inventory accuracy through cycle counts and physical inventory preparation. Ensure adherence to company policies, loss prevention standards, and safety procedures. People & Culture Foster a positive, inclusive work environment aligned with the company's values and brand ethos. Promote a culture of accountability, teamwork, and continuous improvement. Help create schedules that balance coverage, productivity, and payroll expectations while considering team needs. Qualifications 1-3 years of retail management or key holder experience, preferably in contemporary fashion, specialty retail, or apparel. Proven ability to drive sales and deliver an elevated client experience. Strong leadership, communication, and coaching skills with a hands-on, lead-by-example style. Experience with visual merchandising and styling within a trend-driven environment. Comfortable with basic retail math, KPIs, and using POS and scheduling systems. Ability to work a flexible schedule including evenings, weekends, and holidays based on business needs. Ability to stand for extended periods and lift up to [X] lbs as needed to handle product and fixtures. What We Offer Competitive base pay and performance-based incentives. Opportunity to grow your career in a contemporary fashion brand environment. Collaborative, creative culture with a focus on client experience and styling. To apply, please submit your resume and a brief note highlighting your experience in contemporary or fashion-forward retail, your leadership style, and any experience you have supporting new store openings.

Nana Jacqueline is a global luxury fashion house celebrated for its romantic femininity, timeless glamour, and modern sophistication. As we continue to expand our retail footprint, we're looking for a driven, results-oriented Store Manager to lead our boutique team and elevate the in-store experience to the next level. This role is ideal for a strategic, people-focused leader with a passion for luxury fashion, strong clienteling expertise, and a proven ability to deliver outstanding sales results. Key Responsibilities: Lead, motivate, and develop the store team to achieve and exceed sales targets and KPIs. Oversee all aspects of daily store operations while maintaining exceptional customer service standards. Drive growth through effective CRM management and personalized clienteling strategies that build long-term customer relationships. Cultivate a strong team culture rooted in accountability, collaboration, and luxury-level client experience. Identify and act on sales opportunities, client outreach, and events that enhance store performance. Ensure the boutique embodies the Nana Jacqueline brand experience through visual presentation, styling, and product storytelling. Manage scheduling, training, and performance evaluations to support a high-performing retail team. Provide consistent feedback and development opportunities for sales associates to reach their full potential. Collaborate with the corporate team on merchandising, marketing activations, and VIP client initiatives. Maintain accurate reporting, inventory management, and operational compliance. Qualifications: 3-5+ years of retail management experience, ideally in the luxury fashion or premium lifestyle space. Proven track record of leading teams to exceed sales goals and deliver measurable growth. Strong expertise in CRM systems, clienteling, and data-driven sales strategy. Excellent leadership, communication, and people-management skills. Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment. Passion for luxury fashion, styling, and brand storytelling. Professional, polished, and customer-focused demeanor. Willingness to work flexible hours and represent Nana Jacqueline at events or activations.

E-Commerce Operations Manager Compensation: Base: $65,000-$85,000 + Performance-Based Bonus tied to operational metrics. *Important* A short online pre-employment assessment conducted by Criteria Corp is required before a candidate is considered. Please copy and paste the link provided at the bottom of this page. SaunaBox is one of the fastest-growing and most innovative brands (per Inc Business) in the health & wellness space, building premium sauna products for modern consumers and businesses. We operate in a fast-paced, dynamic startup environment where speed, accuracy, and operational excellence fuel our growth. We are looking for a process-driven, detail-oriented E-Commerce Operations Manager who thrives in systems, loves clean data, and can confidently own the backbone of our operations, from ERP accuracy to fulfillment performance, inventory management, wholesale operations, and cross-functional execution. If you're energized by building processes, scaling operations, and working in a brand that's expanding quickly, this role is for you. What You'll Do (Key Responsibilities) - ERP Ownership & Inventory Management Own the ERP system and ensure all data is accurate, updated, and a reliable source of truth. Maintain healthy inventory levels and prevent stock-outs through proactive monitoring. Implement & systemize inventory control processes. Place purchase orders (POs) aligned with the company's Operational Plan. Execute demand forecasting, inventory analysis, and provide reporting to leadership. Track, manage, and optimize inventory turn and accuracy across all channels. E-Commerce Operations Coordinate daily with fulfillment partners to ensure accurate shipping windows and delivery expectations. Monitor orders that are delayed or not shipping on time, resolving issues before they escalate. Create and maintain products in Shopify. Audit and oversee invoices and charges from fulfillment vendors - 3PL, freight forwarder, etc. Manage vendor spend reconciliation and ensure accurate monthly reporting. Wholesale Operations Ensure adequate inventory allocation/reservation for wholesale purchase orders. Receive wholesale POs, coordinate with 3PL for reservation, and manage ship windows via EDI. Upload and maintain inventory in OrderStream. Set up new products for wholesale distribution partners. Manage EDI platforms end-to-end, ensuring On-time ship windows Accurate ASNs Correct vendor invoicing Monitor and reduce wholesale chargebacks through operational excellence. Operational Excellence Create, implement & monitor Standard Operating Procedures (SOPs) related to inventory management, ECOM/WS Operations, and logistics. Automate & systematize routine operational tasks through AI. Work closely with COO and provide weekly updates to the executive leadership team. Key Metrics You Will Own Stock-Out Prevention On-Time To Request / On Time Delivery (Direct to Consumer & Wholesale) Wholesale Chargebacks Sell Through Rate / Inventory Turnover Ratio / Carrying Costs Operational Cost Savings Who You Are (Qualifications & Experience) Required Technical 1+ years experience in ERP systems and fulfillment operations Strong process orientation with the proven ability to build clear, effective SOPs. Experience with PO placement, demand planning, inventory forecasting, and vendor coordination. Familiarity with Shopify maintenance and product setup. Ability to conduct data analysis & presentation - and ability to create meaningful actions from data. Non-Technical Flexible working hours to communicate with overseas vendors. Comfortable working in a fast-paced, ever-changing startup environment, and the ability to “wear many hats”. Clear & direct communicator. Preferred Experience in scaling DTC e-commerce or hardware startups. Experience working in fulfillment or logistics. Strong analytical mindset with an eye for data cleanliness and operational efficiency. Experience with EDI, wholesale invoicing, and managing large retail accounts. Understanding of fulfillment workflows (3PLs, cross-dock, freight, etc.). Why Join SaunaBox? Be part of a high-growth wellness brand redefining modern recovery solutions. Direct ownership over critical operations that drive company performance. Opportunity to build the systems and processes that scale our next stage of growth. Opportunity for role & responsibility growth as SaunaBox grows. Competitive salary + bonus tied to meaningful metrics (EBITDA, inventory turn, OTTR). Competitive benefits: Unlimited PTO, paid health insurance, access to SaunaBox product catalog, employer sponsored 401K, opportunities to attend in person health & wellness events. Fast-paced startup culture with autonomy, impact, and cross-functional collaboration. *All applicants must take the pre-employment assessment before being considered for the role. There are two parts to the test which include a general aptitude test accompanied by a personality test. This brief exercise should take approximately 30 minutes. Copy and paste this link to participate in the assessment. *******************************************************************

Retail Store Manager - Hypland (Little Tokyo, Los Angeles) Type: Full-Time, In-Person/Hybrid Hypland is a globally recognized streetwear brand rooted in anime, gaming, and culture. Known for immersive drops, community-first retail experiences, and high-energy collaborations, our Little Tokyo flagship serves as both a retail store and a cultural hub. We're looking for a Retail Store Manager who thrives at the intersection of operations, community building, content, and leadership - someone who can run a tight store while also helping amplify Hypland's presence locally and online. Role Overview The Retail Store Manager is responsible for overseeing daily store operations while actively building the Hypland Little Tokyo store into a community destination. This role blends traditional retail management with event coordination, social media content, and local partnerships. You'll lead the in-store team, manage inventory for frequent launches, collaborate with local businesses and creators, and help shape the store's voice across TikTok and Instagram. Key ResponsibilitiesStore Operations & Leadership Lead, train, and manage a team of retail associates to deliver a premium in-store experience Create staff schedules, oversee daily operations, and ensure store standards are consistently met Foster a positive, motivated, and culture-aligned team environment Handle customer service issues with professionalism and brand awareness Inventory & Launch Management Organize and manage inventory for frequent product launches, restocks, and in-store exclusives Coordinate closely with warehouse and HQ teams to ensure smooth deliveries and stock flow Maintain accurate inventory counts and visual merchandising standards Prepare the store for launch days, activations, and high-traffic weekends Community & Events Coordinate in-store events, activations, and pop-ups (launch parties, signings, community nights, etc.) Build and maintain relationships with local businesses, creatives, and cultural partners in Little Tokyo Position the store as a community hub beyond retail - a place people want to return to Social Media & Content Manage and grow the store's TikTok and Instagram presence Capture and post in-store content (events, drops, fits, customers, BTS moments) Engage with the local community through comments, DMs, and reposts Collaborate with Hypland HQ on brand-aligned content and campaigns Ideal Candidate 2-4+ years of retail management experience (streetwear, lifestyle, or culture-driven brands preferred) Strong leadership skills with the ability to organize, motivate, and manage a team Highly organized with experience handling inventory and frequent product launches Comfortable creating and managing content for TikTok and Instagram Passionate about community building, culture, and events Strong communication skills and a proactive, self-starter mindset Familiarity with anime, gaming, streetwear, or youth culture is a major plus Why You'll Love This Role Lead one of LA's most culturally relevant retail spaces Play a hands-on role in shaping community experiences and events Work directly with a fast-growing, globally recognized brand Blend retail, culture, content, and community into one role Real opportunity to grow with the brand

Meet REVOLVE: REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit **************** At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It's our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive. To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve. Are you ready to set the standard for Premium apparel? The Sales Lead/Retail Keyholder is support to their Store Manager & upper management team in driving a performance based culture within their location, while focusing on delivering exceptional customer experience. The Keyholder should be passionate about fashion, styling, client connection, and developing talent. The Keyholder leads alongside their Management Team and is a brand ambassador for our customer and internal team. Major Responsibilities: Essential Duties and Responsibilities include the following. Other duties may be assigned. Monitor and assess retail store performance, including sales, product levels by season, and general compliance with company standards and policies in partnership with Store Leadership. Apply a strong understanding of business acumen to drive the business and help build longterm solutions. Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand. Be the example for your team in creating and fostering lasting relationships with customers. Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales. Assist in merchandising and maintenance of the sales floor. Provide honest and confident feedback to customers about style and fit Work with the team to keep the store customer ready, which means filling orders, stocking, re-merchandising, and cleaning Responsible for opening and closing the store & directly managing a team alongside Store Leadership Support the day-to-day performance of the retail store team, enabling an incredible employee experience through regular feedback and performance based discussion. Required Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Prior experience in a retail/boutique store dealing with high-end goods, and clientele oriented sales Minimum 2 years Retail Experience Minimum 1 year Retail Management Experience Candidates must also be outgoing, energetic, professional and good representatives of our brand and be able to emanate the FWRD brand life-style Exceptional organizational skills, follow through and attention to detail Strong problem solving attitude Collaborative spirit and proactive attitude. Excellent written and verbal communication skills Must have availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Proactive sales approach - able to show initiative/ideas to constantly improve the client experience and drive sales Customer centric - proven ability to foster and maintain personal relationships with clients to build brand loyalty to FWRD Motivated and willing to go above and beyond to service the client Strong attention to detail Minimum Qualifications: Proficient in Gmail, excel, word and online navigation In-Store Retail experience Luxury preferred Understanding of garment bodies and fashion trends Understanding of retail metrics and terms A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it's what keeps us on our toes and excited to come to work every day. A reasonable estimate of the current base hourly range is $25/hr - $30/hr. ATTENTION: After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.

The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. This opportunity is based in our new Montecito store, opening this Fall! Responsibilities: SALES LEADERSHIP: Assumes Manager's role in supervising staff in absence of Store Manager and Assistant Manager Strives for sales excellence and results Ensures selling standards are met Works with customers and models excellent customer service and clienteling skills Maximizes sales through strong floor supervision ASSOCIATE DEVELOPMENT: Ensure associates are trained on product knowledge, selling skills and customer service and operations Provides information and feedback for Sales Associates Team sells with Sales Associates to contribute to the development of the selling team OPERATIONAL EXCELLENCE: Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Helps execute floor-set and promotional directives Works as a member of the team to insure all store standards are met Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look PHYSICAL DEMANDS: Ability to operate computer/cash register Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds WORK ENVIRONMENT: Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals Requirements: 1- 2 years retail Store Management position/ experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills (Spanish speaking is a plus) Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures The base hourly range for this role is between $20.00 and $22.00. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts. At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.

The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market. The David Yurman The Grove Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Create and execute strategic initiatives to deliver the planned annual sales goals Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement. Clientele/Service Management Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals. Operations Deliver controllable expenses on and/or under expense budgets Ensure all company policies and procedures are communicated appropriately and followed by all store associates Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards. Maintain proper care standards for the product to ensure quality saleable condition Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws. Embrace technology to enhance customer experience and create expectation with associates to utilize Ensure all security procedures are communicated appropriately and followed by all store associates Talent Training and Development Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand Develop and motivate staff through clear communication, goal setting and regular coaching opportunities Lead succession planning by training and developing store management team Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action Identify training needs and develop growth potential of each staff member Qualifications Searching for an entrepreneurial minded business operator Positive leader with strong sales background Ability to speak multiple languages Well networked into the High Net Worth individual, and the local philanthropy scene Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals Ability to manage multiple tasks in a fast-paced environment Proven ability to manage high volume and inventory with an emphasis on driving results Strong community relations Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Estimated Salary Range: $120,000-$150,000 Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

We are working with a nationwide wholesale distributor serving commercial, industrial, and OEM construction markets. They are looking for a General Manager to oversee their Southern California operations. This location is already well-established but has plenty of room to grow. You'd be stepping into a role where you'll have full P&L ownership, team leadership responsibility, and the freedom to make local decisions, backed by a strong national brand with deep vendor relationships and fabrication capabilities across the U.S. Responsibilities: Full P&L responsibility Hands-on leadership role overseeing sales, operations, and people Direct reports: 2 Inside Sales Reps, 1 Outside Sales Rep, 1 Operations Manager Indirect reports: 1 warehouse staff, 4 drivers Requirements: Live within 30-60 minutes of the branch GM/branch leadership in wholesale distribution or building materials Strong sales leadership focus (pipeline, customers, team development) Building-products experience and insulation experience preferred

Meet REVOLVE: REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit *************** . At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It's our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive. To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve. Are you ready to set the standard for Premium apparel? Major Responsibilities: The Assistant Manager, Visual Merchandising supports the Retail Visual Merchandising Manager in the execution of all visual initiatives, including but not limited to weekly floor sets, event preparation, and staff education. Regularly collaborate with Retail VMM, Store Manager, and other store leadership to ensure all displays are current according to the latest directive and are successfully driving productivity. Perform general daily store leadership tasks such as opening and closing the store, acting as the manager on duty, and managing/coaching team members. Utilize feedback from store leadership team and stylists, as well as product performance & sales reports, to strategically plan and execute the movement of merchandise with the support of Visual leadership in order to continually impact positive sell through of goods. Communicate with the store team about new products received, merchandising changes, and any other visual updates that occur on your floor. Provide direct feedback and in-the-moment training related to brand standards, product placement, and visual display techniques to support team members ongoing learning and development. Partner cross-functionally with the Operations team to ensure a streamlined flow of new product from back of house to front of house. Regularly utilize the Visual Merchandising Checklist to ensure all aspects of our visual merchandising, store standards, and maintenance are upheld. Manage the execution of an elevated client experience acting as a brand ambassador, embodying brand values and engaging customers on the brand. Required Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Prior experience in a retail setting where visual merchandising or creative duties were performed. An eye for detail and passion for contemporary and designer fashion & trends. Candidates must be collaborative and team-oriented, passionate, and adaptable in a fast-paced and dynamic environment. Exceptional communication and organizational skills. Comfort engaging with clients at a high level of customer service. Minimum Qualifications: Proficient in G-Suite and the Microsoft Office suite Ability to lift up to 40 lbs 3+ years retail experience Must have availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays, and weekend shifts Available to work a minimum of 40 hours per week A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it's what keeps us on our toes and excited to come to work every day. A reasonable estimate of the current base hourly/salary range is $75,000 - $90,000 annually. ATTENTION: After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.

Join the movement! Erewhon market is trailblazing in the health and wellness industry, and we're rapidly expanding! Our culture comes from unstoppable leaders, inspiring staff, and the best food and wellness products on the planet. 10+ locations and growing. Position Summary The Store Director oversees all aspects of store operations and team leadership, driving performance, ensuring high standards of retail execution and customer experience, and developing leaders within the organization. Key Responsibilities * Lead, mentor, and develop the store leadership team to build a high-performing organization and minimize turnover. * Ensure store-wide standards for cleanliness, maintenance, merchandising, and signage are consistently met. * Foster a positive work environment with teamwork, respect, and high morale. * Use data-driven strategies to drive sales growth, and adapt to local market conditions. * Manage financial performance, including budgeting, expense control, labor, margins, and inventory. * Ensure compliance with regulatory, safety, food-safety, and company standards. * Address customer concerns promptly to maintain high service standards. * Promote staff development through training, feedback, and performance evaluations. * Contribute ideas to improve store and regional operations, efficiency, and growth. What You Will Do * Oversee daily operations, ensuring smooth execution and alignment with business goals. * Forecast performance and lead corrective plans to address financial or operational gaps. * Identify opportunities to drive store traffic via community events, outreach, and exceptional service. * Recruit, hire, and train employees, retaining top talent. * Direct management of facility operations, campaigns, promotions, and inventory control. * Enforce company policies and maintain store appearance and team presentation. * Perform other duties as assigned by the Corporate or Executive Team What You Will Bring * 3+ years as a Store Director, GM, or similar role in a high-volume grocery or restaurant setting. * Strong verbal and written communication skills. * Excellent organizational, problem-solving, and project management abilities. * Proven financial acumen: labor management, margins, expense control, P&L oversight. * Track record of leading high-performing teams with a focus on engagement and retention. * Flexibility to work varied schedules including nights, weekends, and holidays. What We Offer: * $110,000 - $150,000 / year (based on experience) * 50% off organic meals daily * 20% off in-store purchases * Bonuses * 401k with 4% match, Paid Vacation, Health Benefits and much more… Erewhon has many opportunities for career development and growth as we expand across Southern California with ten current stores (Beverly Hills, Calabasas, Culver City, Grove (Fairfax), Manhattan Beach, Pasadena, Santa Monica, Silver Lake, Studio City, and Venice). Erewhon Market is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. By applying, you agree to Erewhon's Notice of Collection policy and all its terms and conditions: *************************************************************

At a Glance Lead the Future of Retail Innovation at Meta Lab's Flagship Location Channel Partners is seeking a dynamic Store Director in West Hollywood, CA - the premier destination for Meta's wearable technology experiences. As a trusted partner to Meta, Channel Partners delivers end-to-end retail solutions that ensure operational excellence, brand integrity, and customer engagement at scale. In this role, you will provide exceptional leadership capabilities to Meta Stores, setting the standard for innovation and customer experience. Why Join Us This is your opportunity to lead Meta Lab's flagship retail experience where technology, creativity, and human connection converge. You'll shape the future of immersive retail and set the standard for innovation worldwide, backed by the trusted expertise of Channel Partners in partnership with Meta. Minimum Pay USD $95,000.00/Yr. Maximum Pay USD $100,000.00/Yr. Additional Compensation Bonus opportunities What We Offer Biweekly pay Health and wellness benefits plans Paid time off and holidays 401(k) with employer matching Paid training Employee discounts Referral bonus Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs Opportunity to work with a growing company that actively rewards and promotes its employees What You'll Do Drive a high-performing leadership and experience expert team of 40+ associates, fostering a culture of excellence, creativity, and collaboration Deliver world-class, hands-on demos of the Meta Quest Collection and Meta Ray-Ban Display, featuring the latest innovations, highlighting Ray-Ban Meta Gen 2, Oakley Meta Vanguard and Oakley Meta HSTN Own the flagship's operational success while influencing broader retail strategies for future Meta Lab locations Serve as the ultimate subject matter expert for Meta's ecosystem, modeling behaviors that elevate the brand and customer trust Act as a strategic partner to Meta leadership and Channel Partners, providing insights and recommendations that shape next-generation retail experiences Lead all aspects of flagship operations: staffing, training, scheduling, inventory, and performance management Drive KPIs for sales, customer satisfaction, and engagement through innovative tactics and team empowerment Cultivate strong client relationships and champion scalable solutions for multi-location growth Coach and develop leaders within your team, ensuring a pipeline of talent for Meta's retail future What You'll Bring Experience and Education: 5+ years of senior retail store leadership experience with proven success in building and scaling high-performing teams Expertise in delivering premium customer experiences in a fast-paced, tech-driven environment Strategic thinker with strong business acumen, operational excellence, and a passion for innovation Exceptional communication and coaching skills that inspire and motivate Ability to thrive in ambiguity and lead through change with confidence and creativity Skills and Attributes: Extremely strong interpersonal communication, soft skills, written, verbal, and on camera Performance Management and conflict resolution skills Ability to build and foster business relationships at multiple levels and independently Ability to show patience and tact and remain calm under pressure High level of initiative and self-motivation with a continued drive to learn Strong time management and organizational skills Ability to practice good judgment in analyzing information, strategic/critical thinking, and decision making Flexible availability with the ability to be on-call as needed Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to: Regularly talk, sit, stand, walk and bend over, repetitive use of hands/arms, repetitive use of legs and grasp Frequently lift and carry up to 25 lbs Occasionally lift and carry up to 50 lbs Continuous hand/eye coordination and fine manipulation Important Information The pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data. Final compensation will be determined during the interview process and may vary based on individual qualifications and business needs. All compensation will comply with applicable federal, state, and local minimum wage laws and regulations. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Privacy Policy for CA Residents BDS Connected Solutions. (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer. BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today's disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with a regional office in New York City, New York. Visit us at ******************** for more information.

Mission Statement At Chemical Guys, we are your trusted partner for premium auto detailing supplies, providing expert advice and exceptional service to help you achieve flawless results every time. We empower car enthusiasts through education, community, and innovation. Flagship Store Manager - Drive Sales, Build Community, Represent the Brand This high-impact leadership role places you at the center of Chemical Guys' retail innovation and customer experience. As the Flagship Store Manager, you'll lead your store team in delivering world-class service, hitting key sales metrics, executing strategic events, and amplifying our brand across both in-store and digital platforms. You'll be both the operational anchor and the public face of our HQ store - where retail excellence, community connection, and content creation intersect. Why This Role Matters The HQ store is the heartbeat of Chemical Guys culture - a test bed for new products, merchandising, marketing strategies, and training. It's where customers meet the brand in real life and online. As the leader of this space, you set the tone for what “best in class” means - in customer service, team development, event execution, and community engagement. Key Responsibilities & Competencies Retail Sales Leadership and Accountability Own the store's business performance driving revenue, Average Transaction Value, UPT, shrink reduction and labor efficiency. Use daily reporting to identify opportunities, adjust training plans and inspire team to exceed sales goals. Maintain visibility on daily, weekly and monthly trends; proactively addressing underperformance with coaching and solutions. Lead daily store operations; opening & closing procedures, cash handling, safety, inventory adjustments and store cleanliness. Manage inventory, stock levels and product presentations to drive sell-through and customer satisfaction. Team Leadership & Development Recruit, onboard, schedule, coach and inspire a high-performing, customer-obsessed store team. Set clear expectations, give frequent feedback, and cultivate a culture of ownership and accountability at all levels. Create development plans for team members to grow product knowledge, sales acumen and leadership mindset. Salesmanship & Customer Engagement Champion persuasive, educational selling and model consultative interactions that turn first-time visitors into loyal customers. Resolve customer concerns with confidence and empathy, ensuring every visit ends with customer satisfaction. Event Execution and Community Activation Strategically plan and lead in-store, parking lot, and off-site selling events that boost sales, expand reach and deepen community ties. Partner with local businesses and enthusiasts to co-host workshops and car care tech sessions that drive traffic and build loyalty. Coordinate event logistics from concept to execution, including team assignments and post-event analysis. Training & Product Mastery Become train-the-trainer certified to lead 4-day workshops and monthly in-store sessions with authority. Instill a culture of product obsession ensuring every team member can demo, educate and upsell with competence and confidence. On Camera Leadership & Social Media Activation Represent the store and brand on social platforms; filing demos, tutorials, product dops, upcoming events and behind-the-scenes content. Partner with HQ marketing to turn content views into foot traffic and sales. Internal Collaboration & Feedback Interface professionally with HQ stakeholders; maintain discretion with sensitive information. Proactively share ideas and execution results to enhance store performance and customer experience. Benefits & Opportunities Prominent, visible leadership role central to the brand's mission. Competitive salary, bonus program and full benefits: medical, 401(k), discounts, branded apparel, and incentives. Opportunity to develop influential programs and shape future growth at HQ. Rewarding work environment built on education, community, and team success. Ready to Drive Sales & Build the Brand? If you thrive on moving the needle - turning social buzz into in-store growth, coaching your team to hit ambitious targets, and elevating customer engagement at every interaction - this flagship Store Manager opportunity is for you. You'll be the catalyst for sales success and brand visibility at Chemical?Guys HQ. Apply today to transform your passion into real impact! Chemical Guys is an equal opportunity employer committed to diversity and inclusion Flagship Store Director - Chemical Guys HQ Location: Chemical Guys HQ Store - onsite Compensation Range: $68,640.00 - $80k Note: While the title of this role is “Store Director” to reflect the scope of leadership and customer experience expectations, the position is classified at the Manager level within our internal job banding structure. Requirements Qualifications & Skills 3+ years in specialty or high-touch retail management with strong sales results. Demonstrated salesmanship - motivating and coaching teams to exceed targets. Strong KPI acumen - understands how to drive and manage sales, labor, shrink and productivity. Skilled communicator, comfortable managing cross-functional relationships and confidential information. Proven success planning and executing retail events that generate sales and build brand love. Natural teacher and skilled at facilitating training, coaching, and workshops. Product-focused with a deep passion for learning and sharing knowledge. Confident on-camera presence with proven success growing or engaging social audiences. Automotive interest is a bonus, but passion for customer experience is a must. Salary Description $68640 - $80k yearly