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Assistant store manager jobs in Wilmington, DE

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  • Customer Experience Manager

    Kane Partners LLC 4.1company rating

    Assistant store manager job in Philadelphia, PA

    A global chemical powerhouse (with the personality of a start-up and the stability of a multinational) is hunting for a Customer Experience Manager who can elevate, inspire, and keep the customer journey running smoother than a fresh coat of Teflon. If you love leading people, fixing messy processes, and building a service culture that actually wows, this role is your playground, What You'll Do · Set the vision for an unforgettable customer experience-and rally the team behind it. · Streamline order flow, tighten processes, and champion a “zero drama, zero errors” approach. · Keep deliveries on track, dive into root causes, and lead improvements with confidence. · Partner with Sales & Marketing to turn customer feedback into action. · Track the KPIs that matter and deliver insights the business can actually use. · Step in on complex issues and bring fast, smart resolution. · Build, coach, and unleash a customer service team that's sharp, motivated, and future-ready. · Watch industry trends so the company stays two steps ahead. · Manage budgets, oversee pricing updates, maintain clean customer data, and support annual surveys. · Jump into special projects like the pro you are. What You Bring · Bachelor's degree + 5+ years leading teams. · 10+ years of customer service experience-bonus points if you've lived in the chemical or manufacturing world. · Strategic thinker with a get-it-done attitude. · Organized, calm under pressure, and great at making decisions when it counts. · Fierce advocate for customers and a trusted partner across the business. · Strong team-builder who knows how to unite and elevate people. · Data-driven, analytical, and comfortable presenting to any audience. · ERP savvy (D365 is a plus), Excel fluent, CRM competent. · Confident communicator who knows how to influence without steamrolling. · Loves developing talent and shaping a high-performance culture If you're ready to lead a team, reshape the customer experience, and make a global manufacturer even more unstoppable-this is your moment! Work Authorization: Applicants must have valid, independent authorization to work in the United States. This position does not offer, support, or accept any form of sponsorship-whether employer, third-party, future, contingent, transfer, or otherwise. Candidates must be able to work for any employer in the U.S. without current or future sponsorship of any kind. Work authorization will be verified, and misrepresentation will result in immediate removal from consideration.
    $43k-92k yearly est. 1d ago
  • Independent Operator - Store Manager

    Grocery Outlet 4.0company rating

    Assistant store manager job in Norristown, PA

    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
    $36k-44k yearly est. 3d ago
  • Assistant Store Manager

    Sephora 4.5company rating

    Assistant store manager job in King of Prussia, PA

    At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty. The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it. Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development. Key Responsibilities: Supporting Store Operations and Sales: Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience. Help develop and implement strategies to drive store sales and increase profitability. Assist in coordinating and overseeing sales and profitability, performance, service, and operations. Team Leadership and Development: Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets. Conduct performance appraisals, manage employee development and provide ongoing feedback. Support the leadership team, ensuring effective collaboration and achievement of store goals. Client Satisfaction and Service: Ensure high levels of client satisfaction through excellent service. Handle client complaints and provide appropriate solutions. Support client loyalty programs and services to ensure client loyalty and engagement. Store Standards and Compliance: Maintain outstanding store condition and visual merchandising standards. Ensure compliance with company policies and procedures to maintain a safe and efficient work environment. Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience. Resource Management: Assist in managing inventory levels to ensure product availability. Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance. Qualifications/Experience: Proven successful experience as a retail assistant manager. 3-5 years of experience managing a high volume, complex retail, or hospitality setting. Strong leadership skills and business acumen. Client management skills. Strong organizational skills. Excellent communication and interpersonal skills. A knack for attracting, identifying, and inspiring employees. Flexible availability to work a retail schedule. Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation. Adherence to Sephora's dress code and policies in the Sephora Employee Handbook The annual base salary range for this position is $67,600.00 - $78,660.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. While at Sephora, you'll enjoy… The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora. Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
    $67.6k-78.7k yearly 2d ago
  • Senior Manager, Information Security

    Pharmaron 4.5company rating

    Assistant store manager job in Exton, PA

    Sr. Manager, Information Security (Microsoft 365 Security SME) Salary: The expected salary range is $140,000-$160,000 per year Unfortunately, we cannot support work visa permit applications for this role Are you ready to embark on a journey with a team that's passionate about making a difference? Look no further - Pharmaron is thrilled to invite you to join us as our Sr. Manager, Information Security (Microsoft 365 Security SME) in our team in Exton (PA) or Waltham (MA)! Job Overview: You will be responsible for safeguarding our organization's sensitive data, intellectual property, and regulatory-compliant systems. You will secure our Microsoft 365 environments while ensuring adherence to FDA, HIPAA, GxP, and 21 CFR Part 11 requirements. Additional Responsibilities Microsoft 365 Security Leadership Act as the go-to expert for Microsoft 365 security tools, with a focus on: Microsoft Defender Suite Protect against targeted email threats using Defender for Office 365 Secure lab and clinical endpoints with Defender for Endpoint Microsoft Purview Implement Data Loss Prevention (DLP) for sensitive research data, ePHI, and regulatory documents Azure Active Directory Manage Conditional Access policies, including enforcing Multi-Factor Authentication (MFA) Microsoft Sentinel Monitor for unusual or suspicious activity across our environments Policy Design Create pharma-specific security policies to safeguard clinical trial data, intellectual property, and manufacturing systems Risk Assessments Conduct assessments aligned with FDA cybersecurity guidance and ISO 27001 standards for life sciences What We're Looking For: As a strategic leader with the ability to mitigate risks in a highly regulated life sciences environment, you will be the go-to expert for all Information Security matters across the USA. You will hold both the Microsoft 365 Certified: Security Administrator Associate (MS-500) and the Microsoft Certified: Cybersecurity Architect Expert certifications. With a strong work ethic and extensive experience leading multi-site projects, you will play a critical role in safeguarding organizational data and systems. 7 + years in information security with 4+ years focused on: Microsoft 365 security in pharma/life science GMP/GxP environments Expert level Knowledge of : Microsoft Security & Compliance Center o Azure AD Identity Protection o Defender for Office 365/Endpoint CISSP, CISM or CRISC knowledge is highly desirable Experience in ERP systems (SAP, Oracle) in Manufacturing, LIMS/MES systems security and Regulatory submission platforms Why Pharmaron? Pharmaron stands as a leading force in the life sciences industry, offering premier R&D services to partners across the globe. With a workforce of over 20,000 professionals and operations spanning China, the U.S., and the U.K., Pharmaron is committed to delivering innovative R&D solutions that drive advancements in healthcare Collaborative Culture: You'll thrive in our inclusive and collaborative environment, where teamwork and innovation go hand in hand. Here, your voice matters, and your contributions make a real impact. "Employees Number One" and "Clients Centered" are the core cultural values at Pharmaron. Our culture, which sets Pharmaron apart from other organizations, has evolved from our deep commitment to our employees, partners and collaborators. Comprehensive benefit package: As part of our commitment to your well-being, we offer a comprehensive benefits package, including medical, dental, and vision insurance with significant employer contributions. Planning for your future is made easier with our 401k plan and employer match. Plus, you'll have access to an Employee Assistance Program to support you in work and life. How to Apply: Ready to seize this incredible opportunity? Join us at Pharmaron and be part of a dynamic team driving innovation and excellence in biopharmaceutical research and development. Apply online today! Got Questions? If you have any questions about the role or our company, don't hesitate to reach out. We're here to help! As an Equal Employment Opportunity and Affirmative Action employer, Pharmaron values diversity and inclusion in the workplace, fostering an environment where all individuals are empowered to succeed. Join us in our mission to make a difference in the world of life sciences. About Pharmaron Pharmaron (Stock Code: 300759.SZ/3759.HK) is a premier R&D service provider for the life sciences industry. Founded in 2004, Pharmaron has invested in its people and facilities, and established a broad spectrum of research, development and manufacturing service capabilities throughout the entire drug discovery, preclinical and clinical development process across multiple therapeutic modalities, including small molecules, biologics and CGT products. With over 19,000 employees, and operations in China, the U.S., and the U.K., Pharmaron has an excellent track record in the delivery of R&D solutions to its partners in North America, Europe, Japan and China. Pharmaron is proud to be an Equal Employment Opportunity and Affirmative Action employer.
    $140k-160k yearly 2d ago
  • Snow Operations Manager

    Leo Facilities Maintenance

    Assistant store manager job in Exton, PA

    The Snow Operations Coordinator works to assist the greater Account Management team with the day-to-day delivery of snow and ice management services to our clients. This role plays an integral part in coordinating with external service partners and overseeing service partner performance to ensure timeliness and quality. The Snow Operations Coordinator supports the Account Coordinator and Account Manager with any functions needed to coordinate, validate, and bill services to our clients. The role is based at our corporate headquarters in Exton, PA. This is a seasonal position with part-time hours available from 11/1-3/31, covering shifts as needed by the business. Hours and shifts are not guaranteed week-to-week due to the nature of regional snowfall. Responsibilities Serve as direct support for Account Coordinators and Account Managers, interacting regularly with vendors and clients through telephone and email Review service reporting and photos provided by our service partners for accuracy and quality Aid in facilitation of service requests from clients Refer identified service issues and deficiencies to Account Coordinator for resolution Professionally represent the company in interactions with our service partner network Maintain accurate updates and notes in systems of record as directed Remain current on Company products and services Skills Excellent verbal, written and time-management skills Must be comfortable making follow-ups by phone to our service partners Hands on knowledge of MS Word, Outlook, and Excel General comfort and familiarity with a high-paced office environment and computer systems Must be productive in a deadline driven work environment Proven ability to adapt and be flexible to change Excellent critical thinking and problem-solving skills Qualifications Bachelor's Degree preferred; High School Diploma/GED required Industry Experience preferred, and/or comparable experience from call center, retail, restaurant, or fulfillment
    $65k-104k yearly est. 2d ago
  • Operations Manager

    D'Iyanu

    Assistant store manager job in Norristown, PA

    As Operations Manager for an e-commerce fashion company, your role would involve overseeing and optimizing various operational aspects to ensure the smooth functioning of the business. As Operations Manager, your responsibilities would include: 1. Warehouse and Inventory Management: Supervising inventory control systems, optimizing storage space, and implementing efficient picking, packing, and shipping processes to maintain accurate stock levels and minimize order fulfillment times. Coordinate with production and warehouse teams to forecast inventory storage needs. Assist with receiving incoming inventory as needed. Ensure successful pick-up of packages with the various carriers. 2. Order Fulfillment: Collaborating with the fulfillment team to ensure accurate and efficient order processing, packaging, and shipping, while meeting quality standards and customer expectations. Assist with order picking/packing as needed. 3. Quality Control: Developing and implementing quality control measures to ensure product excellence, monitoring product returns, and analyzing customer feedback to identify areas for improvement. 4. Process Optimization: Continuously evaluating operational processes and identifying opportunities for streamlining, cost reduction, and efficiency improvement, while maintaining high standards of quality and customer satisfaction. 5. Team Leadership: Managing and motivating a team of operations staff, setting performance goals, providing guidance and training, and fostering a culture of collaboration and excellence. 6. Data Analysis: Utilizing data analytics tools to analyze operational metrics, identify trends, and generate reports for management to make informed business decisions. 7. Compliance and Risk Management: Ensuring compliance with relevant industry regulations, safety standards, and legal requirements, while proactively managing operational risks. 8. Customer Service Management: Reviewing customer service interactions and ensuring the highest level of customer service is provided consistently. Filling in any gaps in customer service coverage including answering phones, emails, and in-person interactions. Taking ownership of interactions that are escalated to management and reaching timely resolutions. 9. Office Management: Oversee the organization and functionality of office and warehouse workspaces, ensuring employees have the resources, equipment, and environment needed to perform effectively and support daily operations. Additional tasks may be assisgned as business priorities evolve to support business operations. Qualifications and skills required for this role typically include: - Bachelor's degree- Operations Management, or a related field (or equivalent experience). - Previous experience in operations management within the e-commerce or fashion industry. - Strong knowledge of inventory management, and fulfillment processes. - Excellent leadership and team management skills. - Analytical mindset with proficiency in data analysis and reporting. - Proficiency in using relevant software and systems, such as inventory management tools and order processing platforms. - Problem-solving abilities and the ability to work in a fast-paced, dynamic environment.
    $65k-105k yearly est. 2d ago
  • People Operations Manager

    Rushtown Poultry

    Assistant store manager job in Bethel, PA

    At Rushtown Poultry, our people are at the heart of everything we do. We're building a workplace where individuals are valued, supported, and empowered to grow-personally and professionally. As we continue to lead with integrity in sustainability, animal welfare, and innovation, we're looking for team members who share our commitment to meaningful work and community. Together, we're shaping a company culture that reflects care, collaboration, and a shared pride in the quality we deliver every day. We seek a People Operations Manager to hire, train, and keep the right people so every department runs smoother and more profitably. This role isn't about HR paperwork, it's about finding great people, helping them grow, and keeping them here. What You'll Do Recruit & Build Relationships: Create a steady flow of quality candidates by building connections with schools, job centers, and the community. Keep our job postings sharp and visible. Onboard the Right Way: Make sure every new hire starts strong with clear expectations, good training, and the right manager support. Develop Leaders: Hold consistent one-on-ones with supervisors and managers to uncover challenges, set goals, and grow leadership skills. Connect with Employees: Be out among the people. Check in regularly, listen, recognize wins, and bring real feedback to leadership. Monitor Performance & Attendance: Review simple weekly data to spot trends early and address problems before they grow. Support Leadership: Keep files current, align with ownership weekly, and help translate company goals into people strategies that work. Culture & Engagement Lead efforts that build connection, communication, and pride across the company, including quarterly “State of the Union” meetings, team events, and company-wide recognition. What Success Looks Like Strong recruiting pipeline and lower turnover. Employees who feel valued, informed, and part of something meaningful. Managers who communicate clearly and develop their teams. A workplace people are proud to be part of. Who You Are Our ideal candidate is someone who naturally builds rapport, earns trust and brings people together-approachable, steady, and grounded. You communicate clearly, follow through on commitments, and bring experience in recruiting and training, or leadership development. You know how to balance empathy with accountability, supporting people while still driving results. And most importantly, you're excited to help a growing, family-run company evolve into one of the best places to work in the industry. Travel This role is based in Bethel with regular travel to Danville and farm sites in the surrounding area. Compensation: Competitive pay, PTO, health insurance, and 401(k) match. Reports to: COO & leadership team
    $65k-104k yearly est. 2d ago
  • Operations Manager

    Indco Inc., Nj

    Assistant store manager job in Gloucester City, NJ

    Reports to: President Employment Type: Full-time, On-site About the Company We are a growing chemical manufacturer specializing in toll blending, contract packaging, and sales of food & beverage sanitation and janitorial chemical products. We pride ourselves on our flexibility, quality, and customer service, providing customized solutions for a range of industrial and sanitation applications. Position Overview The Operations Manager will work closely with the President to manage and coordinate the daily activities of our production, packaging, and logistics operations. This individual will be responsible for keeping all divisions running efficiently - from raw material sourcing to finished product shipment - while maintaining high standards of safety, quality, and customer satisfaction. This is a hands-on management role in support of the president suited to someone who can balance leadership with practical involvement in the office and on the plant floor. Key Responsibilities Production & Daily Operations Identify what is required for staff to carry out their duties. Oversee day-to-day blending, filling, and packaging operations. Address concerns in a timely fashion. Coordinate between the office and warehouse to keep orders moving efficiently. Derive and analyze reports regarding operations and pass to management when requested. Evaluate the company's present operational policies and procedures and suggest ways of improving. Supply Chain & Inventory Manage raw material and packaging inventory to avoid shortages or excess stock. Work with suppliers to ensure timely and cost-effective purchasing. Track inventory usage and maintain accurate records. Assist in managing shipping and receiving operations. Compliance & Safety Maintain a clean, safe, and organized work environment. Oversee SDS management and staff safety training. Ensure building compliance. Administrative & Financial Support Assist with cost tracking, job costing, and production efficiency reporting. Help develop and monitor operational budgets. Provide input on pricing, scheduling, and contract work planning. Assist in managing office clerical personnel. Leadership & Team Development Work alongside staff when needed to meet deadlines or resolve issues. Assist supervising production, warehouse and office staff; provide daily direction and feedback. Build a culture of accountability, teamwork, and continuous improvement. Qualifications 3-7 years of experience in manufacturing operations. Strong understanding of production processes, safety practices, and inventory management. Comfortable being hands-on as a leader and directly involved in day-to-day operations. Ability to coordinate across multiple departments and balance competing priorities. Solid communication, organization, and problem-solving skills.
    $79k-127k yearly est. 4d ago
  • Store Manager

    Mavi North America 3.4company rating

    Assistant store manager job in King of Prussia, PA

    Store Manager (Full-Time) Reports to: Director of Retail As a Mavi Store Manager, you are more than just a retail leader-you are a brand ambassador and business driver. You'll be responsible for delivering an exceptional customer experience, leading a high-performing team, and ensuring operational excellence in-store. This is a full-time position that plays a key role in shaping the success of our retail presence. What Makes a Great Mavi Store Manager? Customer-Obsessed Prioritizes delivering a best-in-class experience Builds meaningful connections with regulars and new customers Team-First Mentality Leads by example, motivates through coaching-not just direction Invests in team development and celebrates team wins Commercially Driven Strong understanding of KPIs, stock flow, and profitability Uses data to drive decisions and maximize daily sales opportunities Detail-Oriented Operator Maintains high standards across VM, stockroom, and shopfloor execution Confident in managing opening/closing, scheduling, and loss prevention Agile & Solutions-Oriented Thrives in fast-paced retail with shifting priorities Takes initiative, stays calm under pressure, and adapts quickly Authentic & Positive Communicator Confident, open communicator who embodies Mavi's friendly and genuine tone Builds trust and loyalty with customers and team alike Passionate About the Brand Wears and loves the product-understands the importance of Fit, Fabric, Foundation Embodies denim lifestyle and represents Mavi proudly in and out of the store Key Responsibilities Lead and inspire a team to deliver exceptional customer experiences and meet sales targets Maximize store profitability through effective scheduling, payroll, and expense management Recruit, onboard, and develop store talent aligned with Mavi's values and standards Ensure operational excellence, including cleanliness, back-of-house organization, and visual standards Drive performance through weekly/monthly business reviews and KPI tracking Bring Mavi's brand story to life on the sales floor through Fit, Fabric, Foundation Manage local marketing activations and build community engagement Liaise with HQ teams including HR, Merchandising, Operations, IT, and Marketing Maintain full access to all store systems; responsible for opening and closing procedures Required Skills & Qualifications Previous retail management experience required, preferably in the fashion or lifestyle retail sector. Proven track record of meeting or exceeding sales targets and KPIs Strong team management, coaching, and talent development skills Excellent communication, interpersonal, and organizational abilities Solid understanding of retail operations including scheduling, payroll, inventory, and visual merchandising Passion for fashion and a genuine interest in denim Flexible availability, including evenings, weekends, and holidays Proficient computer skills including Microsoft Office (Excel, Word, Outlook). Ability to stand for extended periods of time and lift/move objects weighing up to 40 pounds.
    $31k-59k yearly est. 4d ago
  • Store Manager

    Invicta Stores 3.9company rating

    Assistant store manager job in Newark, DE

    Welcome to the #InvictaFamily! We are a fast-growing watch brand and are considered by collectors and enthusiasts alike to be a market leader in horological innovation and creativity. At Invicta Stores, we believe in creating a customer service culture that is “best in class.” Our purpose is very clear: every day, we strive to build the largest community of trend-setters and go-getters not only in the watchmaking world but in each one of their chosen fields. How do we do it? By Engaging, Helping, and Guiding our customers and coworkers through both simple choices and complex tasks, placing trust, responsibility, and honesty at the center of our actions. Staying true to you, so you stay a proud member of the Invicta Stores Community. Why work in Invicta Stores? We are committed to creating and maintaining an environment where you can feel empowered to grow, personally and professionally. We engage with every team member and welcome their feedback and ideas. We are a family, and our teamwork culture has been part of our success #TeamInvicta Work hard, and earn good money. Work harder, and make great money! We offer excellent benefits, including PTO, Health, Vision, and Dental. You will live and love our growth culture. Visit our career page: ********************************* TIME IS TICKING; JOIN THE TEAM at Christiana Mall. Job Duties: Lead by example, improve KPIs through sales-driven techniques, and provide expertise to help others meet sales goals by delegating and coaching staff, while also training store staff through reviewing KPIs, job performance, and implementing new trainings. Set clear goals and expectations for associates by developing daily, weekly, and monthly strategies to ensure deadlines and targets are met and hold team accountable as needed. Demonstrate excellent product knowledge by constant training and learning through existing and new resources to maximize customer experience, and develop associates through feedback, coaching and training. Responsible for overseeing daily business operations, customer service, scheduling, and merchandising, as well as accurately processing sales and return transactions, while ensuring timely and accurate management of employees' payroll. Responsible for alarm activation/deactivation, bank deposits, general security guidelines, opening and closing procedures, and completion of the store's daily business following all safety and security guidelines according to company standard, adhering to policies, procedures, and safety protocols. Monitor and maintain store inventory using company reports which include ITR, Merchandising Report, among others. Plan, propose, and implement merchandise strategies that improve sales targets. Analyzes sales reports and KPIs to determine or identifies trends/ opportunities and executes in store strategies. Qualifications: 4 years' retail sales experience is required; 2 years of management retail experience is required. Computer skills include operation of point of sales system, email, and workforce management systems. Demonstrated leadership abilities with a passion for challenging, empowering, and driving team results. Flexibility in work schedule, including availability for mornings, evenings, weekends, and holidays with regular attendance being essential.
    $36k-53k yearly est. 4d ago
  • Retail Store Manager

    Pet Supplies Plus 4.3company rating

    Assistant store manager job in Cedarville, NJ

    3 to 5 years retail store management a MUST! The ideal candidate will have the ability to manage the daily operations of the retail store and complete tasks related to ordering, inventory tracking, marketing and customer service. They should be a confident salesperson and be able to share their best practices with new and existing employees. This candidate should also possess strong leadership skills and be able to assign duties to employees in order to maintain a productive and fun working atmosphere. Responsibilities Ordering and inventory management Manage daily operations of business and ensure sales goals are met Direct employees in daily operations such as serving customers, freight, store cleanliness, merchandising, etc. Ensure adherence to health and safety regulations Qualifications 3 - 5 years of retail management experience Demonstrated ability to train employees and be an effective salesperson Strong customer service, management and communication skills Ordering and inventory experience a MUST! Salary $60,000-$70,000 annually to start Plus bonus Benefits Health and Dental Quarterly bonus 2 weeks paid vacation
    $60k-70k yearly 2d ago
  • Operations Site Manager Transfer Operations

    Interstate Waste Services 4.3company rating

    Assistant store manager job in Washington, NJ

    Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio! IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We're proud to combine the resources of alarge company with the values and care of a family-run business. Essential Job Summary:: The Operations Site Manager manages the assigned scope of responsibility within a line of business and/or at specific site within a market. May be assigned single or multiple depots, building facilities, expense management, operations staff to maintain and ensure safe performance and productivity metrics and processes. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: Ensures smooth operation of transfer station regarding unloading, loading, weighing, and sorting. Reviews and evaluates work to ensure quality, timeliness and ensures quality control in adherence to policies and procedures. Report to and communicate with Director of Post Collection, on opportunities to distinguish trends and recognize problems and implement plan of action. Manages the day-to-day operations of the transfer station and rail yard(s), and provides daily support to Operations manager(s), supervisors in transfer station, scale operators, operations, and laborers. Develop and implement operational procedures to maximize efficiency and minimize costs. Coordinates the loading of trailers and the unloading of materials. Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations. Ensures thorough root cause investigations for all injuries and incidents, following up with consistent discipline and retraining and that management. Oversees personnel needs of the depot including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions adhering to CBA where applicable. Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs. Responsible for conducting monthly safety meetings/ training sessions. Promote a “safety before schedule” mindset throughout operation. Performs site inspections and addresses facility issues timely. Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes IWS as a good corporate citizen and valued resource. Requirements and Qualifications:: 7 - 10 years of work experience (in addition to education requirement) in solid waste operations leading employees Associate's degree (accredited) or in lieu of degree, high school diploma or GED (accredited) and 5 years of relevant work experience 3 + years of supervisory experience Effectively handle employee grievances and conduct investigations Prior experience in environmental services a plus Experience with transfer stations and heavy equipment operations. Experience overseeing business plans, developing and tracking budgets Demonstrated ability to use a data-driven approach to decision making Leadership capabilities working across a matrix organization Experience implementing safety (OSHA) programs and equipment specifications Proven ability to work efficiently with minimal direct supervision Demonstrated ability to motivate others to achieve results Proven experience meeting business commitments, driving change and implementing process improvements Excellent interpersonal and customer service skills Strong organizational skills and attention to detail Time management skills with a proven ability to meet deadlines Analytical and critical thinking skills Proficient with Microsoft Office suite or related software Must be able to work outdoors in all kinds of weather. Proven experience in managing labor relations in a unionized environment Excellent computer skills with the ability to handle multiple programs and systems. Must be able to communicate effectively and professionally via e-mail, telephone and 2-way devices Must have desire and ability to learn the company's software applications Willingness to work flexible hours, including weekends and occasional holidays Ability to lift up to 50lbs Must be able to walk around the facility Bilingual (English / Spanish) a plus Additional Information: This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. Bonus: This role is bonus eligible as part of the compensation package. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $130,000.00/Yr. Salary Range Maximum: USD $165,000.00/Yr.
    $130k-165k yearly 4d ago
  • Store Supervisor - #339

    Sheetz 4.2company rating

    Assistant store manager job in Parkesburg, PA

    Additional Job Info: Additional $1.50/hr. for working 10pm-6am Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient employee with a positive attitude and the ability to prioritize tasks and delegate effectively, check out our available Supervisor position and LET'S MAKE SHEETZ HAPPEN! Be a leader by example to our store team members with high-energy hustle and a strong team mentality. You'll all work together to engage customers with hospitality in all aspects of their experience at a Sheetz. If our customers are happy, then you will be, too. Why? Because one of the MANY work perkz at Sheetz is quarterly employee bonuses based on company performance! And there's more - A LOT more… like competitive salaries, PTO and parental leave, 401k match and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! So if you're still out there looking for your place, your people, or your passion? Maybe it's here, with us! Responsibilities: Welcome customers to our stores with greetings and top-tier customer service Make magic happen by serving up quality food and beverages made to exact customer specifications in a safe, fast and friendly manner Mentor and coach your work fam to prioritize tasks and rock it as a Team Member Keep an eye on the goodz in-store to make sure that products are ordered, merchandised, rotated and readily-available for our customers Keep thingz clean in the store, kitchen, and dining areas Qualifications: The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 20 pounds and the ability to assist another person in lifting 40 pounds. Must be 18 years of age or older (VA state law requires Supervisor's to be 21 years of age or older for certain tasks). Accommodations: Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
    $28k-33k yearly est. 1d ago
  • Retail Supervisor - Temporary

    Acosta Group 4.2company rating

    Assistant store manager job in Philadelphia, PA

    The Retail Supervisor is responsible for the management of effective and efficient execution of retail merchandising, reset and remodel projects, and sales activities in a designated territory by ensuring the quality and capacity of CROSSMARK services through training and development of team members, and hands-on involvement to ensure projects are completed timely and within budget. CROSSMARK is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at everypoint in their shopping journey. At CROSSMARK, we help leading brands grow by connecting them with shoppers where it matters most-in stores and online. As a trusted sales and marketing agency, we specialize in delivering tailored solutions to drive retail success through strategic merchandising, product demonstrations, and data-driven insights. We value our people by recognizing everyday wins and fostering a supportive, collaborative environment-both in person and online. Here, achievements are celebrated, work-life balance is prioritized, and everyone feels valued. Diversity is our strength-it fuels innovation, unlocks our potential, and reinforces our commitment to fairness and inclusion. Above all, we foster a growth environment where every team member can connect, develop, and build a fulfilling career. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact ...@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use. #DiscoverYourPath Interview, hire, manage, train and engage a team that executes projects to the standards expected of clients and customers. Ensure quality execution by conducting in-store audits and assisting with completion of projects to meet client expectations. Direct and assist with the project work as needed, which may consist of reading and understanding planograms, unloading trucks, installing fixtures, and operating equipment and merchandising aids. Strategically organize and plan the work techniques, equipment and materials, and team members' schedules prior to commencement of projects, and exercise independent judgment and discretion when modifications to the plan are needed. Set, convey and manage project expectations amongst customers and team members, evaluate team member's performance, and provide counseling, coaching and constructive feedback to ensure quality execution. Professional, effective and continual interpersonal, nonverbal, written and oral communication with customers and team members. Demonstrating comprehensive knowledge of and ability to use technology, and hardware and software tools. NOTE: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management. Responsibilities With Regard to Workers' Compensation Claims: You are responsible for reporting any employment related injury you incur to your direct supervisor as soon as possible following an incident resulting in an injury. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Education/Experience: Bachelor's Degree (B.A.) from a four-year college or university One to two year's related retail experience and/or training Equivalent combination of education and experience. Certificates, Licenses, Registrations: Valid driver's license is required. Supervisory Responsibility: This position has direct supervisory responsibilities with approximately 10 - 100 employees. Working Conditions: Office and field environment. Extensive local travel may be required. Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands and fingers to handle and feel; reach with hands and arms; talk and hear; stoop, kneel, crouch, climb and balance. The employee is regularly required to lift up to 25 pounds and to occasionally lift up to 60 pounds from the floor to waist or chest high. Significant time driving a vehicle may be required. In general, resets and remodels can be very physical in nature. Project activities could include: removing items from the shelf, moving shelves, building fixtures, reorganizing the products according to the planogram provided, replacing shelf tags, filling in new products and retrieving additional stock when necessary. Language Skills: English is the primary language skill; however, bilingual skills may be required based on business necessity.
    $32k-41k yearly est. 4d ago
  • Team Store Retail Manager - Citizens Bank Park

    Aramark 4.3company rating

    Assistant store manager job in Philadelphia, PA

    Aramark is currently seeking a Team Store Retail Manager to support Citizens Bank Park, home of the Phillies! The Team Store Retail Manager must ensure efficient operations of their store in line with Aramark?s policies, procedures, and client contract. The Manager coordinates the store?s guest services so that staff members and guests experience a positive impression of the facility. Responsibility for overall store merchandising, product inventory, purchasing,and other needs to fulfill operations. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. Job Responsibilities Responsible for many of the non-selling aspects of the retail operation including inventory management, warehouse management, receiving, ticketing and distribution Work with HR department to hire staff, ensure accurate staffing for events or store, and stay within payroll budget Ensure development and training of customer service programs and product knowledge Ensure accurate procedures for opening and closing the store, including accountability of cash and credit cards, and security requirements Address and resolve any customer issues Verify accountability report of financial transactions to include sales and transfers of merchandise to and from the stores Periodically check and verify the accurate ticketing of merchandise Lead periodic physical inventories as well as potential count discrepancies Maintain effective client and customer rapport for mutually helpful business relationships At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Bachelor?s degree preferred or at least 1-3 years of related retail management experience required Requires familiarity with Microsoft Office and Point of Sales systems Profit and loss (P&L) accountability and/or contract managed service experience preferred Requires ability to demonstrate excellent customer service using Aramark's standard service model Must be comfortable working in a collaborative team dynamic and possess strong organizational skills Requires occasional lifting, carrying, pushing, and pulling up to 50 lbs. and ability to stand for extended periods of time Must have availability to work flexible event-based hours including evening, weekend, and potentially holiday hours About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
    $31k-58k yearly est. 4d ago
  • Manager, Store Merchandise

    Saks Fifth Avenue 4.1company rating

    Assistant store manager job in Philadelphia, PA

    is All About The Merchandise Manager is responsible for overseeing all back of the house operational functions and front of the house visual standards. In this role the Manager will ensure the processing of inbound merchandise, placement and presentation of merchandise on the selling floor, and the processing of merchandise off the selling floor and out of the store, in accordance with established Saks Fifth Avenue productivity and process standards. The role also oversees the creation and maintenance of a dynamic shopping environment, which incorporates fashion trend statements, visual presentations, and promotional events to support the sale of full-priced merchandise and the overall profitability of the store. The Manager is a part of the store's core management team and will serve as a leader on the floor, prioritizing the customer service experience. The Asset Protection Manager will interact with customers and associates, work to resolve customer issues and ensure all associates are providing and exceeding our customer service expectations. Who You Are: Innate ability to gain ground without damaging relationships. Can be both assertive but diplomatic. Drives positive outcomes through objectives & measures, while monitoring progress & results effectively. Adept at course-correcting within a fast-paced environment. You inspire others with your vision and sense of purpose. You have an optimistic spirit and celebrate wins and symbols of progress to rally support behind the vision. Constantly looking for ways to improve the way things are done while driving personal results. Comfortable with change and challenging conventions. You bring others together to drive results when needed. You have the ability to build morale and spirit within the team & bring out the best performance and potential in others Generates a variety of approaches to problem solving including new and novel ideas. You Also Have: Available to work a flexible schedule that will include nights and weekends 3-5 years supervisory experience in retailing environment in visual or merchandising capacity. Proficiency in utilizing available technology, especially Microsoft Office Suite Ability to lift and carry boxes (approx. weight 25 - 50 lbs), move and maneuver rolling equipment (pallets, flatbed carts, rolling racks), climb safety ladders (approx. 6 feet) As The Merchandise Manager, You Will: Operations Ownership Hire, train and develop the Merchandise Operations team responsible for a wide range of back of house processes. Oversee processing of inbound merchandise within an established company time frame, ensuring that new receipts are on the selling floor prior to store opening. Ensure compliance with all Store Audit Standards. Take a leadership role in communication, direction, and flow challenges within the store. Maintain Inventory accuracy by regular oversight of Inventory exception reports. Oversee processing of outbound merchandise transfers and returns to vendors (RTV). Direct and ensure execution of markdowns and price changes, re-ticketing, sends, repairs, sell off consolidation, order supplies, etc. Ad hoc responsibilities as needed People Leading and ensuring teams actively recruit and fill open roles with a sense of urgency. Foster an environment of accountability through ongoing coaching of company policies and procedures, including ongoing performance management as needed. Set goals for Associates in alignment with department objectives. Develop, motivate, and train your team in all aspects of their role. Your Life and Career at SFA: Be a part of a team of disruptors focused on stores and redefining the luxury experience. Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time Associates (including medical, vision and dental) An amazing Associate discount Salary and Other Compensation: The starting salary for this position is between $67,000-$69,000 annually. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate. This position is also eligible for bonus. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Thank you for your interest in SFA. We look forward to reviewing your application. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
    $67k-69k yearly Auto-Apply 60d+ ago
  • Assistant Manager, Merchandising - Ct at King Of Prussia

    The Gap 4.4company rating

    Assistant store manager job in King of Prussia, PA

    About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Gap * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $63k-106k yearly est. 60d+ ago
  • Manager, Store Merchandise

    Saks & Company 4.8company rating

    Assistant store manager job in Lower Merion, PA

    is All About The Merchandise Manager is responsible for overseeing all back of the house operational functions and front of the house visual standards. In this role the Manager will ensure the processing of inbound merchandise, placement and presentation of merchandise on the selling floor, and the processing of merchandise off the selling floor and out of the store, in accordance with established Saks Fifth Avenue productivity and process standards. The role also oversees the creation and maintenance of a dynamic shopping environment, which incorporates fashion trend statements, visual presentations, and promotional events to support the sale of full-priced merchandise and the overall profitability of the store. The Manager is a part of the store's core management team and will serve as a leader on the floor, prioritizing the customer service experience. The Asset Protection Manager will interact with customers and associates, work to resolve customer issues and ensure all associates are providing and exceeding our customer service expectations. Who You Are: Innate ability to gain ground without damaging relationships. Can be both assertive but diplomatic. Drives positive outcomes through objectives & measures, while monitoring progress & results effectively. Adept at course-correcting within a fast-paced environment. You inspire others with your vision and sense of purpose. You have an optimistic spirit and celebrate wins and symbols of progress to rally support behind the vision. Constantly looking for ways to improve the way things are done while driving personal results. Comfortable with change and challenging conventions. You bring others together to drive results when needed. You have the ability to build morale and spirit within the team & bring out the best performance and potential in others Generates a variety of approaches to problem solving including new and novel ideas. You Also Have: Available to work a flexible schedule that will include nights and weekends 3-5 years supervisory experience in retailing environment in visual or merchandising capacity. Proficiency in utilizing available technology, especially Microsoft Office Suite Ability to lift and carry boxes (approx. weight 25 - 50 lbs), move and maneuver rolling equipment (pallets, flatbed carts, rolling racks), climb safety ladders (approx. 6 feet) As The Merchandise Manager, You Will: Operations Ownership Hire, train and develop the Merchandise Operations team responsible for a wide range of back of house processes. Oversee processing of inbound merchandise within an established company time frame, ensuring that new receipts are on the selling floor prior to store opening. Ensure compliance with all Store Audit Standards. Take a leadership role in communication, direction, and flow challenges within the store. Maintain Inventory accuracy by regular oversight of Inventory exception reports. Oversee processing of outbound merchandise transfers and returns to vendors (RTV). Direct and ensure execution of markdowns and price changes, re-ticketing, sends, repairs, sell off consolidation, order supplies, etc. Ad hoc responsibilities as needed People Leading and ensuring teams actively recruit and fill open roles with a sense of urgency. Foster an environment of accountability through ongoing coaching of company policies and procedures, including ongoing performance management as needed. Set goals for Associates in alignment with department objectives. Develop, motivate, and train your team in all aspects of their role. Your Life and Career at SFA: Be a part of a team of disruptors focused on stores and redefining the luxury experience. Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time Associates (including medical, vision and dental) An amazing Associate discount Salary and Other Compensation: The starting salary for this position is between $67,000-$69,000 annually. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate. This position is also eligible for bonus. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Thank you for your interest in SFA. We look forward to reviewing your application. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
    $67k-69k yearly Auto-Apply 60d+ ago
  • Operational Excellence Regional Manager (East)

    Mission Critical Group 4.4company rating

    Assistant store manager job in West Chester, PA

    The Operational Excellence (OpEx) Regional Manager serves as a strategic partner and execution lead, responsible for deploying The MCG Way across multiple locations within an assigned U.S. region. This role is essential to bridging enterprise strategy with frontline execution, ensuring each site operates with discipline, maturity, and a focus on continuous improvement. The OpEx Regional Manager collaborates with Center of Excellence leadership to develop and implement regional OpEx roadmaps, drive performance, and reinforce alignment with company-wide objectives. This individual may directly or indirectly lead site-level Continuous Improvement Leaders and plays a critical role in enabling transformation and supporting M&A activities across the region. Responsibilities: Lead the deployment of The MCG Way within the assigned region, focusing on: Strategy Deployment Operational Execution Continuous Improvement Create, own, and execute the Operational Excellence roadmap for the region, broken down by location, with defined priorities, timelines, and measurable targets to advance operational maturity. Act as a strategic partner to site and regional leadership by translating company strategy into day-to-day execution on the shop floor and in office functions. Inclusive of Scorecard, Projects and Macro Plans. Coach and guide site-level Continuous Improvement Leaders and functional teams to build capabilities and drive sustainable improvement. Facilitate Kaizen events focused on solving business-critical problems. Drive adoption of foundational tools and practices, including: Process Management Visual Factory Kaizen Real-Time Problem Resolution (RTPR) Root Cause & Corrective Action (RCCA) Build a culture of daily accountability, visual management, and operational discipline throughout the region. Enable collaboration across sites by identifying, standardizing, and scaling best practices. Monitor site performance metrics and lead cross-functional problem solving to close gaps. Play a key role in M&A activities within the region, including support during assessment/due diligence phases and leadership during post-acquisition integration to align operations with The MCG Way. Support organizational transformation and change management initiatives aligned with growth objectives. Provide regular progress updates and insights to the VP of Operational Excellence and other executive stakeholders. Knowledge/Experience: Bachelors degree in Engineering, Business, Operations, or related field. 7+ years of progressive experience in manufacturing, operations, or consulting roles with a focus on Lean, Six Sigma, or Continuous Improvement. Multi-site experience with demonstrated success in deploying OpEx frameworks. Proven track record of leading large-scale improvement efforts and building organizational capability. Exposure to private equity, M&A integration, or high-growth environments preferred. Knowledge of Hoshin Kanri (Policy Deployment) methodologies is preferred. Skill/Abilities: Deep knowledge of Lean tools (5S, Standard Work, Value Stream Mapping, Visual Management, Kaizen, Kanban). Strong command of Six Sigma and problem-solving tools (DMAIC, 8D, Fishbone, Pareto, A3). Ability to synthesize complex strategic priorities and translate them into executable actions. Highly skilled at influencing, coaching, and facilitating across all levels of an organization. Strong communication skillsverbal, written, and visualfor engaging and aligning teams. Data-driven with solid analytical and project management capabilities. Comfortable in both shop floor and executive settings. Work Environment and Physical Demands: FLSA executive and professional positions paid on a salary basis, where project requirements and tight client deadlines may require workweeks over forty (40) hours (including weekends or holidays) This role will be in office setting, however frequent visits to the production floor are required to oversee operations, ensure compliance and safety standards. Mobility: Ability to move around the manufacturing plant, including walking, standing, and climbing stairs. Manual Dexterity: Occasional use of hands to handle or feel objects, tools, or controls. Lifting: Ability to lift and carry items up to twenty-five (25) pounds. All lifting should be done following OSHA standards. Visual and Auditory Requirements: Must be able to see and hear well enough to navigate the plant safely and communicate effectively with team members. Frequent travel to regional sites required; presence on production floors is expected. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PI3a5e36a22f22-31181-38278714
    $56k-78k yearly est. 7d ago
  • Assistant Store Manager

    Sephora 4.5company rating

    Assistant store manager job in Philadelphia, PA

    At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty. The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it. Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development. Key Responsibilities: Supporting Store Operations and Sales: Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience. Help develop and implement strategies to drive store sales and increase profitability. Assist in coordinating and overseeing sales and profitability, performance, service, and operations. Team Leadership and Development: Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets. Conduct performance appraisals, manage employee development and provide ongoing feedback. Support the leadership team, ensuring effective collaboration and achievement of store goals. Client Satisfaction and Service: Ensure high levels of client satisfaction through excellent service. Handle client complaints and provide appropriate solutions. Support client loyalty programs and services to ensure client loyalty and engagement. Store Standards and Compliance: Maintain outstanding store condition and visual merchandising standards. Ensure compliance with company policies and procedures to maintain a safe and efficient work environment. Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience. Resource Management: Assist in managing inventory levels to ensure product availability. Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance. Qualifications/Experience: Proven successful experience as a retail assistant manager. 3-5 years of experience managing a high volume, complex retail, or hospitality setting. Strong leadership skills and business acumen. Client management skills. Strong organizational skills. Excellent communication and interpersonal skills. A knack for attracting, identifying, and inspiring employees. Flexible availability to work a retail schedule. Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation. Adherence to Sephora's dress code and policies in the Sephora Employee Handbook The annual base salary range for this position is $64,400.00 - $74,908.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. While at Sephora, you'll enjoy… The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora. Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
    $64.4k-74.9k yearly 1d ago

Learn more about assistant store manager jobs

How much does an assistant store manager earn in Wilmington, DE?

The average assistant store manager in Wilmington, DE earns between $38,000 and $64,000 annually. This compares to the national average assistant store manager range of $32,000 to $51,000.

Average assistant store manager salary in Wilmington, DE

$49,000

What are the biggest employers of Assistant Store Managers in Wilmington, DE?

The biggest employers of Assistant Store Managers in Wilmington, DE are:
  1. Dollar General
  2. Community Choice Financial
  3. TMX Finance Holdings Inc
  4. Ross Stores
  5. ALDI USA
  6. Fanatics
  7. Chico's FAS
  8. GameStop
  9. J. Jill
  10. Disclosure, Consent, Acknowledgment and Agreement
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