Contact Center Supervisor, Amazon One Medical Customer Care
Amazon 4.7
Assistant supervisor job in Tempe, AZ
Amazon One Medical is transforming primary care by offering a platform that makes healthcare more affordable, accessible, and enjoyable. Unlike traditional doctor's office models, it addresses the frustrations of patients, providers, employers, and health networks.
With a growing nationwide network, Amazon One Medical ensures members have easy access to comprehensive care and 24/7 virtual services, enhancing the patient experience through advanced technology. However, the company recognizes that much work remains in healthcare transformation. As it expands, Amazon One Medical is focused on building a diverse, driven, and empathetic team, where all employees can thrive.
To continue its growth, Amazon One Medical is seeking passionate leaders to manage people, processes, and technology. The Manager I, Customer Servicer plays a vital role in delivering exceptional care, ensuring great experiences for both patients and staff. This role involves implementing the company's mission and leading a team to maintain high-quality, patient-centered services.
The ideal candidate will be a strong people leader and problem-solver who excels in creating efficient workflows and fostering team cohesion. They should be self-aware, committed to learning, and able to focus on the bigger picture. The role requires expertise in customer service, administrative work, and team motivation, especially during times of change. This is a great opportunity for someone eager to make a real impact while helping to shape the future of healthcare.
Key job responsibilities
- Oversee daily operations of the inbound, outbound, and administrative (back office) centralized patient support center.
- Foster a positive team experience through onboarding, training, performance feedback, coaching, learning opportunities, and career development.
- Manage a team of 15+ specialists and prepare performance reports by collecting and analyzing their data for coaching and feedback.
- Audit team interactions for quality and compliance, providing feedback to improve patient interactions.
- Lead team meetings, share important updates, and drive key performance indicators (KPIs) to ensure patient satisfaction and continuous access to care (CSAT/NPS).
- Assist in setting weekly, monthly, and quarterly goals and action plans for the team.
- Monitor performance to identify and resolve operational issues, improving overall efficiency.
- Ensure patients have an exceptional experience by providing timely access to care, handling pre- and post-visit tasks, messages, calls, and resolving issues smoothly.
- Build an engaged team by effectively communicating using the CICARE framework and Amazon Leadership Principles to meet patient and team experience goals.
A day in the life
Imagine leading a team that makes a real difference in patients' healthcare journeys. Your day will be filled with strategic team development, operational excellence, and creating meaningful connections that transform how people experience healthcare support.
About the team
We're a collaborative, innovative group committed to breaking down barriers in healthcare. Our team thrives on solving complex challenges, supporting each other, and creating pathways for exceptional patient experiences. We believe in continuous learning, mutual respect, and driving meaningful change in healthcare delivery.
Basic Qualifications
- Minimum of 1 years of experience leading customer or patient-facing teams OR 3+ years of in-depth back-end administrative experience in a patient-centered role within a multi-state primary healthcare company
- Ability to work varying shifts based on business needs, including nights, weekends, and holidays, to support 24/7 operations.
- Proficient with Microsoft Suite and Google Suite applications.
Preferred Qualifications
- 2+ years of experience managing a high-volume contact center.
- Strong understanding of technology, software, and tools, including experience with IVR systems such as Nice-InContact.
- Experienced in navigating complex national markets and working within matrix healthcare organizations.
- Deep knowledge of region-specific healthcare systems with excellent written and verbal communication skills.
- Able to stay calm and composed to effectively resolve patient issues with minimal friction.
- Exceptional customer and patient service skills focused on delivering high-quality care.
- Proven ability to build collaborative team dynamics that foster a supportive and engaged culture.
- Skilled in talent development through mentorship, coaching, feedback, goal setting, and accountability.
- Demonstrated success in leading change management initiatives and driving process improvements.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $47,500/year in our lowest geographic market up to $82,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$47.5k-82.7k yearly 1d ago
Looking for a job?
Let Zippia find it for you.
Service Supervisor - Manzanita
American Campus Communities, Inc. 4.2
Assistant supervisor job in Tempe, AZ
At ACC, the Service Supervisor is critical to a propertys facilities maintenance operations, ensuring work order execution while helping supervise and train the service team. In this role, youll also help manage vendor relationships and maintain hi Supervisor, Operations, Maintenance, Vendor, Service, Retail, Property Management
$42k-62k yearly est. 1d ago
Assistant Store Leader (Assistant Manager)
7-Eleven, Inc. 4.0
Assistant supervisor job in Tucson, AZ
Retail Assistant Manager
If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! We're hiring immediately and focused and dedicated to your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every time they visit. We offer full-time hours and a valuable management and leadership experience with competitive pay.
What we bring:
* A focus and dedication to your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every time they visit.
* A strong "promote from within" philosophy providing advancement opportunities for all levels.
Our benefits include:
401K Plan (US only)
RRSP Plan (Canada only)
Premium pay for holidays worked
Paid PTO Plans
Coverage in medical, dental, life, and vision insurances available
Monthly bonus/incentive potential
Tuition Reimbursement
Adoption Assistance (US only)
What you bring:
Ability to oversee and provide customer service leadership, training, and coaching, alongside the Store Leader, for all store employees.
Demonstrated strength maintaining high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity.
Ability to assist in implementing all merchandising and marketing programs.
Competency in cash handling, fuel transactions, and promoting our loyalty program.
Demonstrated ability maintaining a clean, safe environment by complying with all health and sanitation procedures to ensure the store is presentable and that all products are in-stock.
Excellent oral and written communication and intrapersonal skills.
Proficient computer knowledge (Microsoft products preferred Word, Excel).
A High School diploma or GED is preferred, but not required for candidates that have at least one year of Retail Management experience.
A valid Driver's License from the state of residence while maintaining automotive liability insurance during course of employment.
The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds.
7-Eleven, Inc. is an Equal Opportunity Employer and is committed to workplace diversity.
A copy of the complete job description, which includes the minimum requirements and essential functions of the position, is available on request.
If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
$27k-32k yearly est. 1d ago
Supervisor, Shared Services
Telecon
Assistant supervisor job in Arizona
As Telecon continues to expand in the US, we are seeking a highly organized and proactive Supervisor of Shared Services that will serve as our local point of contact for Real Estate, Fleet, and Procurement functions. This role will act as the "feet on the ground," ensuring operational alignment with corporate standards while supporting the unique needs of our growing regional operations.
Responsibilities:
Real Estate Support
* Coordinate with the corporate Real Estate team to support site selection, lease management, and facility maintenance, including but not limited to oversee the execution of maintenance and repair operations for the facilities..
* Act as the local liaison for contractors, landlords, and service providers.
* Ensure compliance with safety, security, and regulatory requirements at all regional facilities.
Fleet Management
* Support fleet operations including vehicle assignments, maintenance scheduling, and incident reporting.
* Monitor fleet utilization and ensure alignment with operational needs.
* Liaise with vendors for repairs, inspections, and vehicle procurement.
Procurement Coordination
* Facilitate local purchasing activities in alignment with corporate procurement policies.
* Support vendor relationships and assist with sourcing needs specific to the region.
* Monitor inventory levels and coordinate with teams to optimize supply availability.
General Duties
* Provide hands-on support for regional projects and initiatives.
* Identify and escalate operational challenges or opportunities for improvement.
* Collaborate with cross-functional teams to ensure seamless execution of support services.
Qualifications:
* Minimum 5 years of experience in operations, facilities, fleet, or procurement roles.
* Strong organizational and problem-solving skills.
* Excellent communication and interpersonal abilities.
* Ability to work independently and manage multiple priorities.
* Familiarity with Canadian corporate practices is an asset.
* Valid driver's license and willingness to travel locally as needed.
IS THIS YOU? WE LOOK FORWARD TO RECEIVING YOUR APPLICATION!
AT TELECON, WHEN WE TALK ABOUT BENEFITS, WE GOT YOU COVERED.
What we have to offer:
* A dynamic work environment where you can develop your potential - Training provided for technical positions.
* Health & Safety first: this is our number one priority.
Telecon values different views and new ideas. Telecon is committed to providing a fair, inclusive, equitable, accessible, and respectful workplace to all independent of age, gender, race, beliefs, or background.
We welcome and encourage applications from people with disabilities, we will be glad to provide accommodations upon request for candidates taking part in all aspects of the selection process.
We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
WELCOME TO TELECON
We Connect People. We Connect the World.
Our mission is to be the most innovative and valued communications infrastructure services partner to our customers, enabling them to play a key role in the transformation of infrastructure. From a regional telecom network builder in 1967 in Quebec (Canada), Telecon has grown into a world-class industry-leading telecom network design, locate, infrastructure and connectivity services provider. We deliver diversified and scalable best-in-class services and turnkey solutions to North American telecom operators and businesses. Our highly skilled team is firmly committed to supporting our customers in propelling tomorrow's connectivity in our communities, businesses and homes.
For more information on Telecon, visit *********************** or follow us:
* LinkedIn: @Telecon
* Facebook: @Telecon
* X: @TeleconGroup
* Instagram: @Telecongroup
* YouTube: Telecon Group
$38k-62k yearly est. 8d ago
Service Supervisor
Ingersoll Rand 4.8
Assistant supervisor job in Phoenix, AZ
Service Supervisor BH Job ID: BH-3516-1 SF Job Req ID: Service Supervisor Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Job Title: Service Supervisor
Location: Phoenix, AZ
About Us
Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and the planet. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.
Job Summary
Step into a fast-paced, customer-focused environment as our Service Supervisor in the compressed air commercial segment. You'll oversee the local service function across the full equipment life cycle while partnering with the sales team to drive business growth. A solutions-oriented leader, you'll guide your team in maintaining and repairing rotary screw and reciprocating air compressors, as well as compressed air system components. This role empowers you to think like an owner, taking charge of the Service P&L, making sound business decisions, and enabling your Customer Center to achieve performance goals while raising the bar in service excellence. At the core of this role is your ability to be an exceptional leader; someone who sees the big picture, hones in on the details, and elevates team performance.
Take the next step in your career and lead a team where your decisions shape success and your leadership sets the standard.
Responsibilities
* Effectively attract, coach, counsel, train, develop, and retain all service employees. Drive continuous improvement through company performance management process and technical product training programs available. Develop employee skill levels, including customer service, process improvement, and technical skills to the highest degree possible.
* Collaborate with the service coordination function to respond efficiently to customers, ensure technicians' training and skill level is appropriately matched to service customers, and ensure resources are effectively leveraged across the service area to maximize Service Technician utilization. This includes balancing customer requests for emergency repair, regular maintenance contracts, scheduled work and upgrades, installations, replacement components, and long-term service agreements.
* Collaborate with the sales function to consult on service agreements; attend customer meetings to win new and grow existing; service business; provide service support for installations; and drive new service business through Service Technician generated leads, quotes, and requests for proposals.
* Maximize cash flow by ensuring invoices are generated immediately upon completion of work and warranty claims are filed accurately and timely, managing expense budgets, and increasing utilization of the service team. Ensure that standard service work processes are created and followed. Improve transactional processes impacting the customer experience and increase overall customer satisfaction.
* Effectively manage service team inventory to maintain accuracy, reduce year-end write-offs, and maintain SOX compliance through detailed reporting and regular cycle counts.
* Ensure environmental, health and safety compliance within service team. Provide training to all employees to ensure all service personnel follow and maintain safe and productive work habits in the shop, as well as at the customer site.
* Other duties as assigned to support the service business and ensure customer satisfaction.
Requirements
* High school diploma or GED required with relevant work experience
* 3+ years' experience in an industrial sales business setting.
* 3+ years' experience in managing teams of people, processes and budgets strongly preferred, or an equivalent combination of relevant experience coaching, training and mentoring as a peer-leader.
* Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.
* Ability to work in diverse conditions at times requiring interpretation or deviation from standard processes including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage) with NFPA or equivalent standards.
Core Competencies
* Advanced customer service skills including conflict resolution, communication, negotiation, etc.
* Leadership skills with the ability to inspire, develop, and hold teams accountable
* Strong verbal and written communication skills
* Solid operating knowledge of Microsoft office software and other basic computer usage.
* Proficiency with hand held computer (i.e. Smartphone, iPad) and network bases.
Preferences:
* Associate's or Bachelor's degree in engineering, engineering technology, business or equivalent related field
Travel & Work Arrangements
* This is an onsite position with travel and field work, and a Company Vehicle is provided.
* Frequent regional travel to customers is required, which may include outdoor work and/or work in mechanical/equipment rooms.
* This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy.
What We Offer
At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************
What We Offer
At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
$68k-97k yearly est. 42d ago
Service Supervisor (56237)
The Hiller Companies 4.3
Assistant supervisor job in Tucson, AZ
The Hiller Companies, LLC has an immediate opening for Service Supervisor. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.
The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Job Summary: The Service Supervisor is responsible for overseeing the day-to-day operations of the Service Department team. The supervisor will provide tactical support to achieve operational objectives while ensuring customer satisfaction remains a key priority.
Key Responsibilities:
Team Leadership & Development:
Lead and supervise a team of service technicians, focusing on operational efficiency and quality of work.
Coordinate and conduct regular team meetings to ensure effective communication and foster a collaborative environment.
Provide guidance on new employee training and conduct periodic performance reviews.
Set clear expectations and goals for performance, required licensing, and applicable certifications for your employees' development.
Motivate team members and track their continued development and training.
Work with other Hiller support teams to ensure smooth operations of Service Department functions.
Assist in building a high-performance team that operates efficiently and effectively.
Customer Relationship Management:
Communicate with customers and Hiller associates to resolve issues on jobs, ensuring customer satisfaction.
Support sales efforts by providing technical expertise and participating in customer interactions when needed.
Service Operations:
Oversee the execution of service, inspection, testing, and maintenance contracts to meet customer needs.
Ensure technicians are correctly charging their time to assigned jobs for accurate costing.
Utilize the scheduling/invoicing platform to ensure proper scheduling of service and repair calls.
Monitor and ensure that team members maintain up-to-date required certifications.
Prioritize jobs and adjust schedules as necessary, communicating changes to customers, sales representatives, and technicians.
Health & Safety:
Promote a culture of safety within the team and ensure compliance with safety protocols.
Work with Safety partners to ensure employees have the required tools and PPE for their work.
Conduct regular safety briefings and address any safety concerns promptly.
Additional:
Assist in managing multiple ongoing tasks and projects simultaneously.
Provide regular updates to the Service Manager on team performance and operational challenges.
Other duties as assigned.
Qualifications
What We Are Looking For:
Education, Licensure & Certifications:
High school diploma or equivalent
NICET Level II in related fire protection systems required; Level III preferred.
Relevant industry certifications in Fire Alarms, Fire Sprinklers, Special Hazards, and Suppression Systems.
Experience:
7+ years of experience in service, testing, and inspections of fire protection systems.
Thorough knowledge of NFPA standards and local codes.
Knowledge, Skills, Capabilities:
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Critical thinking and problem-solving skills
Ability to prioritize and manage multiple tasks efficiently
Proficiency in Microsoft Office products
Technical expertise in fire protection systems
Customer service-oriented mindset
Physical Requirements:
Ability to lift and carry up to 50 pounds.
Comfortable working in various environments, including industrial facilities, commercial buildings, and outdoor settings.
Capable of standing, walking, bending, and kneeling for extended periods.
Ability to work at heights and in confined spaces as needed.
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.
Most employee benefits start from the first day of employment, including:
Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
Career advancement potential within a growing company.
Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.
#fls
$36k-54k yearly est. 11d ago
Assistant Supervisor
Center for Autism and Related Disorders 4.2
Assistant supervisor job in Chandler, AZ
ORGANIZATION
The Center for Autism and Related Disorders is seeking highly motivated professionals to join our team. As a member of our growing, founder-owned organization, you'll have the opportunity to join a well-established, mission-driven industry leader focused on helping people with autism live their best lives. CARD offers a dynamic work environment where your talents and skills will be valued and rewarded. The Center for Autism and Related Disorders (CARD) is among the world's largest and most experienced organizations effectively treating individuals of all ages who are diagnosed with autism spectrum disorder. CARD treats autistic individuals using the principles of applied behavior analysis (ABA), which is empirically proven to be the most effective method addressing the behaviors and deficits commonly associated with autism. With locations throughout the US, CARD's mission is to provide top-quality services that help every patient fulfill their potential and live joyful lives. Through its network of trained behavior technicians, Board Certified Behavior Analysts, and researchers, CARD develops and implements quality, comprehensive, and individualized treatment programs that lead to success.
912 W. Chandler Blvd, Suite B-7 Chandler, Arizona 85225
POSITION OVERVIEW:
The AssistantSupervisor is responsible for the direct implementation of CARD treatment programs to patients with Autism Spectrum Disorders by providing mid-level supervision and direct therapy to patients. Under the guidance of CARD Clinical Supervisors, the AssistantSupervisor works with patients in a variety of settings which include the CARD center, the patient's home, and the community. The AssistantSupervisor oversees the delivery and data collection of Applied Behavioral Analysis (ABA) procedures and assists in the implementation and design of individualized programs. Additionally, they will assist with additional administrative and clinical tasks as requested by the assigned Clinical Supervisor. AssistantSupervisors report to the center Operations Manager. Extensive initial and ongoing training in ABA therapy techniques and the CARD curriculum is provided. This is a fully billable position.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Represent CARD policy enthusiastically
Represent CARD professionally and ethically to internal and external stakeholders
Provide top-quality supervision of cases and Behavior Technicians under the direction of the assigned CARD Clinical Supervisor
Provide clinical feedback to Behavior Technicians through the training process, team meetings, data review, etc.
Report regularly to Clinical Supervisors on patient progress and / or concerns and assist with action plans for troubleshooting challenging lessons/behaviors
Conduct Caregiver Collaboration meetings (education, practicum)
Assist with FBAs and BIPs
Provide additional assistance to Clinical Supervisors including maintaining SKILLS accounts, assistance with report
Program updates (introduce/master exemplars, update lesson notes, add discrete events, create lesson materials)
Set and meet performance goals for case quality and administrative duties
Assist in training new staff members
Provide direct treatment to patients, as needed
Always maintain HIPAA compliance across all settings
Minimize cancellations
Attend required trainings and meetings
REQUIREMENTS:
Board Certified Autism Technician (BCAT) Credential or Registered Behavior Technician (RBT) - Credential must be obtained within 90 days from start date in this position
Bachelor's Degree with 12 units of ABA and 1 year experience OR a bachelor's degree with 2 years' experience OR a master's degree with the appropriate experience
Experience in designing and/or implementing behavior modification intervention services
Availability to work a minimum of 30-40 hours per week for full time consideration
Reliable means of transportation with proof of auto insurance
KNOWLEDGE, SKILLS, AND ABILITIES:
Proficiency with Microsoft office (Word, Excel, PowerPoint)
Ability to always provide treatment at the highest level of excellence
Must complete CARD AssistantSupervisor Training
Must complete the CARD Trainer Training for Initial Training Overlaps
Demonstrate clinical expertise and the ability to model/explain concepts effectively
Ability to train others effectively in various formats
Empathetic and compassionate individual with the ability to maintain strict confidentiality
Ability to work collaboratively with team members while maintaining a positive and solution focused attitude
Ability to work independently while providing direct treatment to patients
An effective communicator in both verbal and written formats
Demonstrate excellent time management skills and the ability to work in a fast paced, changing environment
Desire to continuously learn and develop skillsets
Willingness to work in a variety of locations (center, patient home, etc.)
Willingness to work with a variety of patients and adapt to scheduling changes
Reliable means of transportation with proof of auto insurance for some locations
Familiar with iPads
English proficiency, both verbal and written, is required
WORK ENVIRONMENT:
Includes both a typical office environment and treatment environments. Treatment may occur in a variety of settings including the patient's home, the CARD center, the patient's school, the community, or via telehealth. AssistantSupervisors work in environments that are both indoors and outdoors and may move between different locations throughout the course of the workday.
PHYSICAL REQUIREMENTS:
Be able to work with patients who are seated on the floor, in small chairs, or other home, school, community and clinic environments
Move frequently throughout the therapeutic setting to gather materials, anticipate, and respond to the movement of a patient, and/or provide instruction in a variety of settings, such as school, playground, clinic, or community locations
Constantly position oneself to participate and respond to the movements and behaviors of patients, including but not limited to bending to assist a patient, kneeling/crouching to teach a play skill, hurrying to block an open doorway, or reaching to prevent a patient from entering a traffic congested street
Be able to utilize continuous visual tracking to monitor the movement of patients, as well as the items and circumstances in the surrounding environment
Occasionally move to evade aggressive behaviors and/or physically block attempts to aggress towards others. Responding to behaviors may occasionally require bearing weight of a patient who is leaning, pushing, etc.
Frequently teach patients to use vocal speech. Must be able to articulate sound and model speaking clearly, as well as listen to and shape vocal communication of patients
Occasionally use modeling to teach gross motor skills, such as climbing or jumping, and fine motor skills such as clapping or opening a container
Work in both indoor and outdoor settings as they relate to the patient's natural environment, which may include being outdoors in a variety of weather conditions (e.g., community skills, recess in a school setting, etc.)
Be able to lift up to 30 lbs. while assisting patients
Click to access EEOC Workplace Poster
Click to access IER Right to Work Poster and E-Verify
$31k-35k yearly est. Auto-Apply 1d ago
Data Entry
Remote Career 4.1
Assistant supervisor job in Phoenix, AZ
Data Entry/Customer Service. Building Material Distributor seeks
individual to enter Customer Orders. Typing skills required. Will Train.
Work days Monday through Friday. Paid Weekly. Paid Holiday and
Vacation. 401k and Health Plan Available. Apply at HPI, 302 S 23rd Ave,
Phoenix, AZ 85009.
Compensation: 15.00 - 16.00 per Hour to Start
Employment type: full-time
job title: Data Entry/Customer Service
$29k-42k yearly est. 60d+ ago
Welcome Center Supervisor 2nd
Keys To Change
Assistant supervisor job in Phoenix, AZ
Become a Part of Something Big! Our mission at the Keys to Change campus is to create a safe, engaging, holistic community that empowers people to end their homelessness and create positive, long-term changes. We offer a dynamic work environment where your ideas and critical thinking skills will be valued and your contributions will directly influence the lives of those in need. We are looking for individuals who are ready to be part of something bigger than themselves, who want to challenge the status quo. At Keys to Change, your work will matter, your voice will be heard, and together, we will transform lives and strengthen communities Keys to Change is an Equal Opportunity Employer and offers an attractive health and benefits package for our employees, including 100% towards monthly premiums for Health, Dental, Long- and Short-Term Disability, and Life insurance (employee only), Paid Time Off, 403b, 8 Paid Holidays, and flexible schedule. I. Summary The Welcome Center Manager is responsible for oversite and coordination of services related to the Brian Garcia Welcome Center operated. This position reports directly to the Executive Director. The Welcome Center Manager ensures effective and efficient processes and strategic partnerships on the Key Campus to further the goal of ending homelessness in this community. II. Essential Functions
Manages the Welcome Center operations as well as oversee all staff in building including CES Lead Resource Specialists, CES Intake Specialist, CES Resource Specialist and Crisis intervention Specialist.
Responsible for ensuring that Welcome Center staff are trained and available during regular operational hours, which may vary based on service and needs.
Support Human Resources in developing job descriptions for Welcome Center staff as requested or required.
Establish and foster productive collaborative relationships with all relevant partners on the Key Campus.
Oversees data entry systems to ensure consistent quality data collection for the purpose of valid and reliable data analysis.
Maintains the role of Homeless Information Management System (HMIS) Agency Administrator which involves providing technical assistance to LDRC staff.
Works as a point of contact for campus reporting and data inquiries that pertain to the Welcome Center or the Key Campus as a whole.
Represents the Welcome Center in all relevant meetings on the campus and in the community.
Ensure that services are provided in a manner congruent with harm reduction theory, progressive engagement, low-barrier eligibility, trauma informed care, and national best practices for housing-based case management.
Maintains adherence to the HSC and campus policies, attends yearly updates and any specific trainings established for their department. Promptly reports any violations to their immediate supervisor.
Adheres to policies regarding working hours, break periods and proper use of the payroll and benefits system.
Other duties upon request.
III. Minimum Qualifications Bachelor's degree in human services or related field; or equivalent combination of education and relevant employment experience. Minimum of 2 years' experience providing homeless services. Minimum of 2 years in a non-profit or supportive services management role. Minimum of 2 years' experience in a role responsible for managing data reporting and collection systems. Must be able to communicate clearly and professionally, work autonomously and use sound judgement; demonstrate personal responsibility and integrity; show initiative and an ability to work independently; with a sensitivity to cultural diversity, lifestyle differences is essential.
Required Functional Abilities
Superior written and verbal communication skills (Spanish a plus).
Demonstrated ability to communicate effectively and professionally with staff, clients/patients, board members and other external contacts.
Visual acuity sufficient to maintain system of records and reports containing computer-generated and handwritten documents.
Ability to handle sensitive material, maintaining the highest level of confidentiality and displaying sound judgment.
Mobility sufficient to conduct regular duties within a normal office environment.
Ability to lift up to 20 pounds in order to safely manage office supplies and equipment.
$33k-50k yearly est. 60d+ ago
Male Patient Center Supervisor (Full-Time)
Avertest
Assistant supervisor job in Phoenix, AZ
Pay: $22.50 per hour About Averhealth At Averhealth, our mission is to help people achieve lasting recovery. We partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. If you're passionate about helping others and want to start a meaningful career, we'd love to have you on our team.
Position Summary
The Male Patient Center Supervisor plays a vital role in supporting individuals on their path to recovery. You'll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism. The Patient Center Supervisor leads daily operations at our Averhealth patient care centers, ensuring a professional, compassionate, and compliant testing experience. This role provides hands-on leadership to staff, supports patient engagement, and safeguards the integrity of all testing processes.
Key Responsibilities
* Manage day-to-day operations to ensure a safe, respectful, and efficient patient experience
* Lead, coach, schedule, and support testing center staff
* Conduct observed urine collections with male patients who are complying with probation, completing drug treatment programs, or meeting bond requirements
* Maintain full compliance with Averhealth policies, chain-of-custody protocols, and regulatory standards
* Ensure accurate documentation, quality control, and timely reporting
* Address patient concerns professionally and promote a recovery-focused environment
Schedule
* Full-time: Typically between 35-40 hours per week
* Must have flexibility for varying shifts due to random testing needs
* Primary hours: Monday-Friday, 11:45am-8pm, with some weekend shifts (8am-1pm)
* Schedules are provided approximately one week/one month in advance
What We Offer Full-Time Employees
* Medical, Dental, and Vision insurance
* Short- and Long-Term Disability
* Life insurance with employer contribution
* 401(k) with employer match
* Annual uniform reimbursement (scrubs)
* Instant access to earned wages - no waiting for payday
* Referral bonuses
* Shift coverage bonuses ($50 per covered shift with less than 48-hour notice)
* 3 weeks of paid time off in your first year
* Supportive team culture and career growth opportunities - many of our leaders started in this role
Qualifications
* High school diploma or GED; additional education preferred
* Supervisory or team-lead experience (required)
* Strong communication, organization, and problem-solving abilities
* Ability to uphold confidentiality, follow detailed procedures, and maintain professionalism
* Comfortable working with biological specimens and standing for extended periods
* Must have reliable transportation and valid driver's license
Equal Opportunity Employer
Averhealth is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, or background.
$33k-50k yearly est. 8d ago
Service Supervisor - Elkwood - Flagstaff
Education Realty Trust Inc.
Assistant supervisor job in Phoenix, AZ
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
JOB DESCRIPTION
* Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
* Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
* Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
* Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
* Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
* Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
* Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
* Assists Community Manager in developing the budget for regular repair and maintenance and capital projects.
* Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
* Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
* Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
#LI-YM1
BASIC KNOWLEDGE & QUALIFICATIONS:
* High school diploma, GED, or related experience and training.
* Experience in property management maintenance, other building maintenance, or related trade.
* Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices.
* Ability to apply principles of logical thinking to define and correct problems.
* Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
* Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies.
* Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager's use. Property management system experience preferred.
* Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents.
SPECIALIZED SKILLS:
* Incumbents must have EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc.
* Incumbents must have all certifications as required by State and Local jurisdictions.
* Incumbents must have a valid driver's license to operate a golf cart on the property, if applicable.
TRAVEL / PHYSICAL DEMANDS:
* Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
* Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
* Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
* Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
* Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
$38k-63k yearly est. Auto-Apply 7d ago
Service Supervisor
Empire Cat 4.6
Assistant supervisor job in Phoenix, AZ
Responsible for safety and well-being of assigned staff, quality of workmanship and communications, and overall service area efficiency. Plan, direct, organize, coordinate, and control assigned service operations. Develop and maintain strong relationships with the internal and external clients while protecting the best interests of all parties. Develop and retain work force, equipment and supplies to ensure adequate standards of quantity and quality are in place to meet the business demand. Assume responsibility for evaluating employees, meeting production schedules, following and developing systems and procedures, practicing effective oral and written communications, and making decisions within established guidelines.
ESSENTIAL FUNCTIONS:
Ensure safety of employees and clients.
Maintain a high quality of workmanship and communications.
Ensure a high level of efficiency throughout the assigned operation.
Communicate with assigned people to ensure that work business assignments are carried out on schedule and within acceptable quality standards.
Continue employee development and partner with appropriate resources.
Plan, direct, organize, coordinate, and control assigned area to achieve fiscal and future business objectives.
Continually plan and forecast staffing requirements.
Implement business objectives for assigned area.
Perform other duties as assigned by Leadership.
Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance.
Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards.
ADDITIONAL RESPONSIBILITIES:
Assume responsibility for evaluating employees and ensures their annual evaluation is done timely.
Achieve a high level of client satisfaction.
Provide technical support as needed.
Make warranty and policy recommendations.
Maintain workforce by forecasting workforce requirements, equipment and supplies to provide the quality and quantity to meet work demands.
Communicate with proper individuals to clarify instructions or discuss scope or progress of job.
Resolve internal and external client disputes in a manner that will assure loyalty.
Work within and promote corporate values.
KNOWLEDGE SKILLS AND ABILITIES:
Knowledge of Service, Parts, and client relations.
Ability to manage people effectively.
Strong client service skills.
Strong financial and analytical skills.
Demonstrated technical skill competence.
Appropriate manner, conduct, and grooming adhere to company policy.
Knowledge of Product Support programs and their application.
Ability to comprehend service manuals, read blueprints and gauges, write reports and logs, and maintain time cards.
Proficient in Windows, Microsoft Office and related business systems.
Ability to work cooperatively and communicate effectively.
Ability to maintain consistent attendance.
EDUCATION AND EXPERIENCE:
Proof of high school diploma or General Education Degree (GED).
Preferred four year degree in business or related field.
Minimum of 3 years experience in a service industry.
Preferred experience supporting $5 million in labor sales.
Must be able to communicate (speak, read, comprehend, write) in English.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear.
The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
The employee is occasionally required to lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision.
This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
The noise level in the work environment is usually loud.
$36k-53k yearly est. 11d ago
Tax Seniors and Supervisors - Public Accounting
Southwest Accounting Resources
Assistant supervisor job in Scottsdale, AZ
Growing CPA client with offices in Chandler and Scottsdale, Arizona is looking to add a couple Tax Seniors and Supervisors to their staff due to growth. Tax Seniors and Supervisors will...
Prepare and review individual, corporate, and partnership income tax returns.
Supervise, train, and mentor other team members on tax process.
Perform tax research and prepare tax research memoranda.
Acquire working knowledge of clients' businesses.
Interact with client management gathering information, resolving problems, and providing recommendations for process improvements.
Requirements:
BS Degree in Accounting
2-5 years of tax experience.
CPA or CPA candidate
Strong organizational skills and attention to detail.
Dedication to superior client service.
Highly motivated self-starters with ability to multitask and complete assignments within deadline constraints.
Professionalism, dependability, integrity and trustworthiness, combined with a cooperative attitude.
Excellent project management, analytical, interpersonal, oral and written communication skills.
Ability to thrive in a dynamic team environment.
For immediate consideration email your resume in a WORD.DOC Thyra at thyra@southwestaccountingresources.com
www.southwestaccountingresources.com
$38k-71k yearly est. 60d+ ago
Night Outside Services Supervisor
Ventana Canyon Alliance 3.3
Assistant supervisor job in Tucson, AZ
Assists in the supervision of the activities of the outside service staff working in the staging area, golf car facilities, driving range facilities, as well as the Player Assistants and starters.
Duties/Responsibilities:
Trains outside service associates for opening/closing procedure and other Club standards
Oversees all outside service personnel to ensure all policies and procedures are upheld.
Works with the tournament coordinator to organize all groups/outings that are taking place on a specific day and prepares staff and facility for all these events.
Provides top quality customer service.
Greet golfers at bag drop and unload their golf bags from their carts.
Maintains cleanliness of golf carts and surrounding work area.
Maintains accurate records of golfers renting clubs, service the customer who is renting golf clubs, and clean rental clubs upon return.
Proper staging of golf carts during the day.
Inventory and control all guest supplies.
Assist in monitoring and policing all player service activity and etiquette.
May direct start of play.
May assist with food and beverage activities.
When needed, shares responsibility for cleaning golf shop, restrooms, course restrooms and patio area.
Qualifications
Skills/Abilities
Ability to apply basic mathematical skills.
Must possess good verbal and written skills.
Education/Experience:
High School or equivalent education required.
Valid driver's license.
Physical Requirements:
Must be able to physically reach, bend, stoop, kneel, and lift up to 50 pounds.
Must be able to work under variable temperature conditions (extreme heat or cold, indoors/outdoors).
Ventana Canyon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Ventana Canyon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
PM Shift
$26k-41k yearly est. 3d ago
Advisor Support Supervisor - Client Services
Osaic
Assistant supervisor job in Scottsdale, AZ
Customer Service Opportunity in Financial Services Supervisor- Client Services La Vista:12325 Port Grace Blvd, La Vista, NE 68128 Oakdale: 7755 3rd St. N, Oakdale, MN 55128 Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255 St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702
Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule.
Role Type: Full-time, Exempt
Salary: $60,000 - $68,000 per year + annual performance-based bonus
Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education.
Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: Osaic Benefits.
Summary:
As a Supervisor of Client Services, you will engage directly with our orphaned clients helping service and support their accounts while leading a team of Client Services phone professionals who do the same. The supervisor will be responsible for supporting the Client Services phone agents and answering questions related to the common call types we receive, including money movement, account maintenance, new account opening, etc. Our ideal candidate ensures the quality and timeliness in delivery of service. A collaborative and entrepreneurial approach will drive success as you help to resolve complex inquiries on behalf of the team you lead. Your contributions will ensure that our orphaned clients get best-in-class service in every interaction with Osaic.
The Ideal Supervisor of Client Services must be capable of succeeding in a fast-paced team environment and possess a passion for elevating the advisor's experience. This position's primary objective is to manage a group of individual agents who are responsible for the service of our orphaned accounts within the Client Services population while supporting the quality development of Client Services as a whole.
Education Requirements:
Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required.
Responsibilities:
* Lead a team of Client Services agents that will support and service Osaic's orphaned accounts.
* Set team goals, establish vision and take action to achieve goals.
* Effectively coach, in a diversity of ways, to drive team results for client satisfaction, service, quality, and productivity aligned to department objectives
* Provide timely coaching, training, and total performance management
* Support the entire Client Services team with real time help floor walking and being support to team members who need additional coaching
* Assist with client services processing tasks as needed to ensure timely and accurate handling of requests
* Support the client team chat channel, answering team member questions real time
* Develop and maintain internal relationships
* Identify and take responsibility for addressing operational and organizational challenges that impact the team
* Effectively adopt changing business needs and guide employees through shifting priorities
Basic Requirements:
* Minimum 2 years related experience within the industry, interfacing regularly with clients or financial professionals
* Experience and comfort level with engaging and supporting the needs of clients with complex expectations
* Exceptional oral and written communication skills with a strong attention to detail
* Ability to display relentless poise in a fast/high pressure and demanding environment with a heightened level of client dedication
* Outstanding professional presence and positive customer service attitude
* Successful track record of customer-centric decision making
* Ability to cope with and persevere through frequent and unexpected changes
* Excellent organizational skills, with the ability to handle multiple tasks
Preferred Requirements:
* At least 2 years management experience required with demonstrated ability to develop people, at different performance levels, via established performance objectives, regular feedback, and appropriate recognition
* Bachelor's degree in business, Finance or related field is preferred CRM experience / Salesforce experience.
* Completion of FINRA SIE exam.
* FINRA Series 7 license, other FINRA licenses.
Equal Opportunity Employer
Osaic is an equal opportunity employer. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law.
Eligibility
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Osaic.
Unqualified Applications
Osaic does not consider applications from candidates who do not meet the minimum qualifications stated in the job posting.
Recruiting Agencies
Osaic only accepts candidates from contracted recruiting firms and only for searches approved prior to submissions. Fees will not be paid for unsolicited submissions.
$60k-68k yearly 13d ago
Male Patient Center Supervisor (Full-Time)
Averhealth 3.8
Assistant supervisor job in Phoenix, AZ
Pay: $22.50 per hour
At Averhealth, our mission is to help people achieve lasting recovery. We partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. If you're passionate about helping others and want to start a meaningful career, we'd love to have you on our team.
Position Summary
The Male Patient Center Supervisor plays a vital role in supporting individuals on their path to recovery. You'll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism. The Patient Center Supervisor leads daily operations at our Averhealth patient care centers, ensuring a professional, compassionate, and compliant testing experience. This role provides hands-on leadership to staff, supports patient engagement, and safeguards the integrity of all testing processes.
Key Responsibilities
Manage day-to-day operations to ensure a safe, respectful, and efficient patient experience
Lead, coach, schedule, and support testing center staff
Conduct observed urine collections with male patients who are complying with probation, completing drug treatment programs, or meeting bond requirements
Maintain full compliance with Averhealth policies, chain-of-custody protocols, and regulatory standards
Ensure accurate documentation, quality control, and timely reporting
Address patient concerns professionally and promote a recovery-focused environment
Schedule
Full-time: Typically between 35-40 hours per week
Must have flexibility for varying shifts due to random testing needs
Primary hours: Monday-Friday, 11:45am-8pm, with some weekend shifts (8am-1pm)
Schedules are provided approximately one week/one month in advance
What We Offer Full-Time Employees
Medical, Dental, and Vision insurance
Short- and Long-Term Disability
Life insurance with employer contribution
401(k) with employer match
Annual uniform reimbursement (scrubs)
Instant access to earned wages - no waiting for payday
Referral bonuses
Shift coverage bonuses ($50 per covered shift with less than 48-hour notice)
3 weeks of paid time off in your first year
Supportive team culture and career growth opportunities - many of our leaders started in this role
Qualifications
High school diploma or GED; additional education preferred
Supervisory or team-lead experience (required)
Strong communication, organization, and problem-solving abilities
Ability to uphold confidentiality, follow detailed procedures, and maintain professionalism
Comfortable working with biological specimens and standing for extended periods
Must have reliable transportation and valid driver's license
Equal Opportunity Employer
Averhealth is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, or background.
$27k-36k yearly est. 7d ago
Service Supervisor
Green Valley Cooling & Heating
Assistant supervisor job in Green Valley, AZ
Are you a motivated and skilled professional seeking a dynamic opportunity in the field of service supervision? We are currently looking for an Service Supervisor to join our team. This role offers the chance to oversee our Service and Maintenance technicians. If you possess strong communication skills, technical expertise, and a commitment to excellence, we encourage you to apply! Company vehicle provided. Learn more about us here. About Us
Representative Responsibilities:
Schedules, directs and provides technical support for service/maintenance technicians to meet service demands and customers' expectations
Providing satisfactory solutions to customer needs, concerns and issues in a timely, efficient and cost-effective manner while projecting a professional and customer friendly attitude
Assists in recruiting, interviews, hiring and training of service/maintenance technicians
Supervises and directs the service/maintenance technicians to effectively perform the functions of equipment operation, preventative maintenance and other duties as required to ensure customer satisfaction
Reviews technicians' work to ensure quality meets established standards, techniques and safety requirements; makes recommendations as requirements to improve quality and productivity. Completes jobsite drop-in audits.
Works alongside General Manager for technician's performance appraisals, reviews and for setting improvement goals/following KPI's per company requirements
Works with Training Coordinator to ensure that technicians are properly trained on latest service/maintenance techniques and safety procedures for equipment and general working conditions
Conducts group and one-on-one meetings with service/maintenance technicians as required for training, evaluation and general communication; participates and/or conducts regularly scheduled departmental safety/informational meetings
Communicates regularly with dispatch team to ensure that technicians are being scheduled properly by skill level, efficiency and training requirements
Manages equipment, special tools and parts needed for the company including parts ordering.
Maintains communication with vendors and factory personnel concerning warranty issues, product recall notices, operational problems with products, premature failures and other issues as they apply to products and equipment sold
Develops and monitors individual department budgets, goals and objectives to insure departmental profitability, quality workmanship and customer satisfaction in conjunction with the General Manager
Reviews work orders, invoices and time reports for accuracy
Specifies and makes sure that required parts are ordered in timely fashion to ensure work deadlines are met
Ensures that all company/department policies are being followed by the Service/Maintenance Department
Oversees assigned HVAC vehicles, monitors vehicles/inventory to ensure they are being cleaned, maintained and operated as required and used according to company policy
Performing related duties as assigned by the General Manager
REQUIREMENTS:
Excellent customer service skills
High school graduate or GED required
Five or more years of successful and full-time HVAC experience, either as a service technician or maintenance technician, required
Previous supervisor or managerial experience required
EPA 608 Type II Certification, NATE Ready-to-Work and NATE Technical Certification, preferred
Exhibit an in-depth knowledge and understanding of HVAC and refrigeration systems
Has the ability to read, interpret, utilize and train on manuals, schematics and control circuits related to HVAC and refrigeration systems, preferred
Technical aptitude with knowledge of local codes and an ability to use resources at hand to find solutions
Excellent leadership skills to enhance team productivity and standards of work produced
Excellent verbal and written communication skills; and strong conflict management skills
Detail oriented and highly organized with the ability to handle multiple tasks and assignments
Good computer skills: knowledge of and proficiency in common office applications such as MS Word, Excel, Outlook and general software navigation
Possess a strong personal desire for improvement; and the desire to motivate HVAC technicians to be better tomorrow than they are today
Have a clean, neat and professional appearance; a top performer who can instill pride of workmanship in themselves and in others
Valid Arizona driver's license with a clean driving record, background and drug screening
Ability and willingness to work non-standard schedule: nights, weekends and holidays as/if required
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:
Frequent speaking, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer
Busy office environment with moderate noise level due to talking, computers, printers, and activity
Physical ability to perform all the duties noted above under the conditions, circumstances, and weather extremes found in the Arizona. Examples include the ability to lift and carry a 75 lb. load (of the size and shape of an item encountered on an HVACR job) a distance of 75'; carry a 75 lb. motor up a fully extended 18' ladder. Must not have a fear of heights (acrophobia).
Benefits:
401(k)
Company vehicle
Short-term and long-term disability
Life, Medical, Dental and Vision Insurance
Employee assistance program (EAP)
Employee discount
Paid time-off
Referral program
Tuition reimbursement
Schedule:
Monday to Friday
Weekend availability as needed
Supplemental pay types:
Opportunity for bonus pay
Pay schedule is every 2 weeks
We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
$38k-62k yearly est. 30d ago
Service Supervisor - Manzanita
American Campus Communities 4.2
Assistant supervisor job in Tempe, AZ
At ACC, the Service Supervisor is critical to a property's facilities maintenance operations, ensuring work order execution while helping supervise and train the service team. In this role, you'll also help manage vendor relationships and maintain high standards for our residents to enjoy. The ideal candidate will have strong attention to detail and a commitment to safety and cleanliness. At ACC, there are always opportunities to gain new certifications, and grow in your facilities maintenance career - whether it is supporting nearby properties or on the job training.
Coordinate, help supervise, and train maintenance team, ensuring timely completion of work orders and maintenance tasks; support operations in the absence of supervisor.
Perform work order processes, including execution, system close-out, verification, and vendor coordination.
Assist in and help lead property turn process and coordinate with vendors for efficient execution.
§ Assign and perform preventative maintenance work, contributing to the ongoing update of preventative maintenance plans.
§ Conduct inspections of public areas and resident apartments to ensure ACC's facilities maintenance standards are met.
Ensure the safe operation, compliance, preventative maintenance, and training for all facilities equipment and systems, adhering to health, safety, and OSHA regulations.
§ Communicate and assist with outside vendors, including escorting them on-site and helping managing vendor relationships; assist with contract management and vendor agreements.
§ Conduct inventory assessments to ensure necessary tools and supplies are available.
Ensure property is utilizing national partnerships for vendor management to reduce expenses, and leverage market-wide vendor services for consistency and scalability with nearby properties.
Maintain clean and orderly shop, storage, and back-of house environment, ensuring all tools and supplies are organized.
Assist with coordinating with vendor services like snow removal, landscaping, etc.
Help order maintenance supplies and equipment for property needs, within budget; assist with processing invoices in a timely manner.
Maintain key control oversight, including key box access.
Other duties as assigned by supervisor.
American Campus Culture Commitments
Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all.
The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community.
Serve as an American Campus representative and liaison in all interactions.
Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the minimum knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
HVAC certification preferred
CPO certification preferred - if applicable
2 years' proven experience in residential facilities maintenance
Benefits & Perks
Benefits:
Dental
Vision
401(k) with Employer Matching
Medical & Dependent Care Flexible Spending Accounts (FSA)
Life Insurance
Sick Leave
Paid Time Off
Paid Pregnancy & Childbirth Leave
Paid Paternity Leave
Health Insurance
Health Savings Account (HSA) with Employer Matching
Short-Term & Long-Term Disability
Perks:
Preferred Membership Pricing at Local & National Companies
CoreGiving Volunteer Days
Referral Program
Charity Matching Program
$42k-62k yearly est. 1d ago
Service Supervisor
Ingersoll Rand 4.8
Assistant supervisor job in Tempe, AZ
Service Supervisor BH Job ID: 3516 SF Job Req ID: 16390 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Job Title : Service Supervisor
Location : Phoenix, AZ
About Us
Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and the planet. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.
Job Summary
Step into a fast-paced, customer-focused environment as our Service Supervisor in the compressed air commercial segment. You'll oversee the local service function across the full equipment life cycle while partnering with the sales team to drive business growth. A solutions-oriented leader, you'll guide your team in maintaining and repairing rotary screw and reciprocating air compressors, as well as compressed air system components. This role empowers you to think like an owner, taking charge of the Service P&L, making sound business decisions, and enabling your Customer Center to achieve performance goals while raising the bar in service excellence. At the core of this role is your ability to be an exceptional leader; someone who sees the big picture, hones in on the details, and elevates team performance.
Take the next step in your career and lead a team where your decisions shape success and your leadership sets the standard.
Responsibilities
* Effectively attract, coach, counsel, train, develop, and retain all service employees. Drive continuous improvement through company performance management process and technical product training programs available. Develop employee skill levels, including customer service, process improvement, and technical skills to the highest degree possible.
* Collaborate with the service coordination function to respond efficiently to customers, ensure technicians' training and skill level is appropriately matched to service customers, and ensure resources are effectively leveraged across the service area to maximize Service Technician utilization. This includes balancing customer requests for emergency repair, regular maintenance contracts, scheduled work and upgrades, installations, replacement components, and long-term service agreements.
* Collaborate with the sales function to consult on service agreements; attend customer meetings to win new and grow existing; service business; provide service support for installations; and drive new service business through Service Technician generated leads, quotes, and requests for proposals.
* Maximize cash flow by ensuring invoices are generated immediately upon completion of work and warranty claims are filed accurately and timely, managing expense budgets, and increasing utilization of the service team. Ensure that standard service work processes are created and followed. Improve transactional processes impacting the customer experience and increase overall customer satisfaction.
* Effectively manage service team inventory to maintain accuracy, reduce year-end write-offs, and maintain SOX compliance through detailed reporting and regular cycle counts.
* Ensure environmental, health and safety compliance within service team. Provide training to all employees to ensure all service personnel follow and maintain safe and productive work habits in the shop, as well as at the customer site.
* Other duties as assigned to support the service business and ensure customer satisfaction.
Requirements
* High school diploma or GED required with relevant work experience
* 3+ years' experience in an industrial sales business setting.
* 3+ years' experience in managing teams of people, processes and budgets strongly preferred, or an equivalent combination of relevant experience coaching, training and mentoring as a peer-leader.
* Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.
* Ability to work in diverse conditions at times requiring interpretation or deviation from standard processes including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage) with NFPA or equivalent standards.
Core Competencies
* Advanced customer service skills including conflict resolution, communication, negotiation, etc.
* Leadership skills with the ability to inspire, develop, and hold teams accountable
* Strong verbal and written communication skills
* Solid operating knowledge of Microsoft office software and other basic computer usage.
* Proficiency with hand held computer (i.e. Smartphone, iPad) and network bases.
Preferences:
* Associate's or Bachelor's degree in engineering, engineering technology, business or equivalent related field
Travel & Work Arrangements
* This is an onsite position with travel and field work, and a Company Vehicle is provided.
* Frequent regional travel to customers is required, which may include outdoor work and/or work in mechanical/equipment rooms.
* This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy.
What We Offer
At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************
$68k-97k yearly est. 41d ago
Service Supervisor (56237)
The Hiller Companies, LLC 4.3
Assistant supervisor job in Tucson, AZ
The Hiller Companies, LLC has an immediate opening for Service Supervisor. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Job Summary: The Service Supervisor is responsible for overseeing the day-to-day operations of the Service Department team. The supervisor will provide tactical support to achieve operational objectives while ensuring customer satisfaction remains a key priority.
Key Responsibilities:
* Team Leadership & Development:
* Lead and supervise a team of service technicians, focusing on operational efficiency and quality of work.
* Coordinate and conduct regular team meetings to ensure effective communication and foster a collaborative environment.
* Provide guidance on new employee training and conduct periodic performance reviews.
* Set clear expectations and goals for performance, required licensing, and applicable certifications for your employees' development.
* Motivate team members and track their continued development and training.
* Work with other Hiller support teams to ensure smooth operations of Service Department functions.
* Assist in building a high-performance team that operates efficiently and effectively.
* Customer Relationship Management:
* Communicate with customers and Hiller associates to resolve issues on jobs, ensuring customer satisfaction.
* Support sales efforts by providing technical expertise and participating in customer interactions when needed.
* Service Operations:
* Oversee the execution of service, inspection, testing, and maintenance contracts to meet customer needs.
* Ensure technicians are correctly charging their time to assigned jobs for accurate costing.
* Utilize the scheduling/invoicing platform to ensure proper scheduling of service and repair calls.
* Monitor and ensure that team members maintain up-to-date required certifications.
* Prioritize jobs and adjust schedules as necessary, communicating changes to customers, sales representatives, and technicians.
* Health & Safety:
* Promote a culture of safety within the team and ensure compliance with safety protocols.
* Work with Safety partners to ensure employees have the required tools and PPE for their work.
* Conduct regular safety briefings and address any safety concerns promptly.
* Additional:
* Assist in managing multiple ongoing tasks and projects simultaneously.
* Provide regular updates to the Service Manager on team performance and operational challenges.
* Other duties as assigned.