Assistant supervisor jobs in Arkansas - 113 jobs

Service & Engagement Team Leader
Target 4.5
Assistant supervisor job in Little Rock, AR
The pay range per hour is $20.25 - $34.45 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Service and Engagement Team Leader can provide you with the skills and experience of: * Guest service fundamentals, experience building a guest first team culture and driving loyalty programs * Guest engagement; problem solving and resolution * Retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies * Planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals * Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent As a Service and Engagement Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities: * Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. * Lead a team of passionate and knowledgeable Guest Advocates, Service Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service, resolution, driving loyalty and cleanliness standards. * Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions. * Understand sales goals, business reporting and guest insights to plan and execute daily/weekly workload, to deliver on store sales goals, guest engagement and troubleshoot opportunity areas as needed throughout the day. * Support Target Loyalty Programs to ensure your team can educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience. * Support your direct leader by following-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences. * Engage in consistent, meaningful development conversations throughout the critical touch points within the teams career path. * Personalize recognition and appreciation of your team to reinforce critical guest service behaviors and promote a positive team and guest centric culture. * With guidance from your direct leader, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors. * Quickly respond to any concerns with a guests' shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issues. * Ensure your team members stay up-to-date on upcoming major promotions, brand launches and events. * Evaluate candidates for open positions and develop a guest-centric team. * Work a schedule that aligns to guest and business needs (this includes early morning, evening, closing, overnight shifts, holidays and weekends). * Support and enable team members to deliver pick up and drive up orders (including drive up returns and Starbucks) efficiently and accurately to digital guests, following all federal, state and local adult beverage laws. Support guest services as needed. * Demonstrate a culture of ethical conduct and compliance; lead team to work in the same way and hold others accountable to this commitment. * Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correct hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately. * Model creating a welcoming experience by greeting guests as you & your team are completing daily tasks. * Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs. * Lead by thanking guests and let them know we're happy they chose to shop at Target. * Model the execution of physical security processes in order to enhance the instore security culture. * Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices * If applicable, as a key carrier, follow all safe and secure training and processes. * Address all store emergency and compliance needs. * All other duties based on business needs WHAT WE ARE LOOKING FOR This may be the right job for you if: * You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. * You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. * You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Service and Engagement Team Leader. But, there are a few skills you should have from the get-go: * High school diploma or equivalent * Must be at least 18 years of age or older * Previous retail experience preferred, but not required * Lead and hold others accountable * Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work independently and as part of a team * Manage workload and prioritize tasks independently and with a team * Welcoming and helpful attitude * Effective communication skills * Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: * Access all areas of the building to respond to guest or team member issues * Interpret instructions, reports and information * Accurately handle cash register operations, cash transactions, and oversee cash office processes as needed * Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others * Climb up and down ladders as needed * Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary * Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed * Ability to remain mobile for the duration of a scheduled shift (shift length may vary). Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
$20.3-34.5 hourly Auto-Apply 11d ago

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Supervisor Mortgage Servicing Oversight
City National Bank 4.9
Assistant supervisor job in Little Rock, AR
WHAT IS THE OPPORTUNITY? We are seeking a Supervisor Mortgage Servicing Oversight to lead our mortgage servicing operations with a focus on compliance and performance excellence. This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key performance indicators. The supervisor will oversee training initiatives for subservicer staff, create standardized documentation practices, and prepare comprehensive reports for senior leadership.Managing all Servicing Escalations and Client Interactions:The supervisor will also handle escalation management with urgency, addressing any critical issues or breaches in service level agreements swiftly. This role requires effective communication with clients, ensuring their concerns are resolved promptly and professionally. Building strong relationships with clients and providing timely updates will be essential to maintain trust and satisfaction.Collaboration with internal departments such as Analytics, Legal, and Risk is essential to align vendor performance with compliance goals. A commitment to continuous improvement will drive the refinement of controls and processes in response to regulatory changes. WHAT WILL YOU DO? * Serve as the primary point of contact for sub-servicers, ensuring communication and coordination. * Monitor and evaluate sub-servicer performance against contractual obligations and performance standards. * Develop and implement controls for servicing regulatory themes to ensure adherence to compliance and legal requirements. * Conduct regular audits of subservicer operations and compliance practices. * Establish a data scorecard to track key performance indicators (KPIs) related to compliance and service delivery. * Analyze performance metrics to identify areas for improvement and drive corrective actions. * Implement training programs for subservicer staff on compliance standards and best practices. * Update training materials to reflect regulatory changes. * Define documentation standards to ensure consistency and accountability in operations. * Prepare and present detailed reports on vendor performance, compliance issues, and risk management to senior leadership. * Maintain a feedback loop to refine controls and scorecards based on performance data and stakeholder input. * Stay updated on regulatory changes and adjust processes accordingly. * Partner with internal departments (Analytics, Legal, Risk) to align vendor performance with organizational compliance goals. * Oversee default-related activities managed by subservicers, including collections, loss mitigation, bankruptcy, and foreclosure. * Address and resolve issues or breaches of service level agreements identified through monitoring and audits. * Build and lead the bank's mortgage department, focusing on strategy, staffing, and revenue goals. * Create a comprehensive suite of mortgage products and services. * Establish policies, procedures, and workflows to ensure compliance and operational efficiency. * Recruit, train, and manage Mortgage Loan Originators (MLOs) and operations staff. * Drive growth and profitability within the mortgage division. * Ensure underwriting standards are met and loans comply with regulatory and secondary market guidelines. * Manage vendor relationships and mortgage software applications. * Represent the bank in community and civic activities to enhance market presence. * Manage foreclosure and bankruptcy processes, overseeing files related to default law, including title issues and contested foreclosures. * Provide oversight of the sub-servicer's foreclosure and bankruptcy attorney network, ensuring proper case management and cost allocation. * Implement standardized processes and best practices for insurance policy placement to enhance customer experience and ensure compliance. * Conduct assessments and measurements of sub-servicing activities, particularly focusing on property and casualty insurance matters. * Establish rigorous quality control measures to maintain high standards of service and compliance. * Collaborate with stakeholders to evaluate the impact of climate factors on affordability, ownership costs, and Mortgage Servicing Rights (MSR) valuations. * Train team members and strategic partners on best practices related to foreclosure and bankruptcy. * Assist the Sub-Servicing Oversight Team in ensuring all sub-servicers and third parties comply with standards and regulatory requirements. * Engage with investors and insurers to advocate for policies beneficial to all stakeholders. * Undertake special projects or strategic initiatives as assigned by senior leadership. * Perform other duties as necessary, including travel. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * 12+ years of mortgage servicing experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives * Minimum of 5 years of Mortgage Default Experience * Minimum of 5 Years of Mortgage Subservicing Experience *Additional Qualifications* * Deep knowledge of mortgage regulations and secondary market guidelines (Fannie Mae, Freddie Mac). * Running servicing operations and establishing an end to end servicing oversight control for a bank. * Strong leadership, communication, and analytical skills. * Proficiency in loan origination software (e.g., Encompass) and Microsoft Office. * Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization * Excellent negotiation skills and highly collaborative planning ability, excellent diplomacy, tact, judgment, problem-solving and decision-making skills * Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently * Strong quantitative, governance, and analytical abilities * Ability to solve complex problems and drive structure through ambiguity * Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership * Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio) *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $0 - $0 per hour. Exact compensation may vary based on skills, experience, and location. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
$68k-85k yearly est. 4d ago
Supervisor, Dental Provider Services
Molina Healthcare Inc. 4.4
Assistant supervisor job in Benton, AR
is March 2026. Leads and supervises team responsible for enterprise network management and operations activities including network development, network adequacy, and provider training and education. Serves as primary point of contact between the business and contracted providers within the Molina network. Responsible for network management including provider education, communication, satisfaction, issue intake, access/availability and ensuring knowledge of and compliance with Molina policies and procedures. JOB QUALIFICATIONS Job Duties: * Oversees national Molina network management and operations function and team. Responsible for the daily operations of the department, including leading and supporting various enterprise-wide provider services activities including education, outreach and resolving provider inquiries. * Develops and deploys strategic network planning tools to drive provider services and contracting strategy across the enterprise. * Facilitates strategic planning and documentation of network management standards and processes. * Develops standards and resources to help Molina health plans successfully develop and refine cost-effective and high-quality strategic provider networks, establishing both internal and external long-term partnerships. * Collaborates with health plan network leadership and operations teams and functional business unit stakeholders to lead and/or support various provider services functions and strategic initiatives with an emphasis on developing and implementing standards, resources, tools and best practices sharing across the organization. * Develops and deploys strategic network planning tools to drive provider services and contracting strategies across the organization; facilitates planning and documentation of network management standards and processes for all line of business. * Oversees national network management and operations provider contracting strategies - identifying specialties and geographic locations to concentrate resources for purposes of establishing a sufficient network of participating providers to serve the health care needs of Molina members. * Oversees and leads the functions of the external provider representatives, including developing and/or presenting policies and procedures, training materials, and reports to meet internal/external standards. * Assists with ongoing enterprise-wide provider network development and the education of contracted network providers regarding various health plan procedures and claims payment policies. * Develops and implements tracking tools to ensure timely issue resolution and compliance with all network-related standards. * Oversees appropriate and timely intervention/communication when providers have issues or complaints (e.g. claims and encounter data, eligibility, reimbursement, and provider website). * Serves as a resource to support health plam initiatives and help ensure regulatory requirements and strategic goals are realized. * Ensures appropriate cross-departmental communication of provider network initiatives and contracted network provider issues. * Designs and implements enterprise-wide programs to build and nurture positive relationships between contracted providers, ancillary providers, hospital facilities and health plans. * Develops and implements enterprise-wide strategies to increase provider engagement in Healthcare Effectiveness Data Information Set (HEDIS) and quality initiatives. * Provides matrixed team support including: new markets provider/contract support services, resolution support, and national contract management support services. * Builds, drafts and/or performs provider communications, training and education programs for internal staff, external providers, and other stakeholders. * Develops and implements strategies to reduce member access grievances with contracted enterprise providers. * Engages enterprise-wide contracted network providers regarding cost-control initiatives, medical cost ratio (MCR), non-emergent utilization, and Consumer Assessment of Healthcare Providers and Systems (CAHPS) to positively influence future trends. * Ensures compliance with applicable company/plan business requirements including state/federal statutes, government sponsored program requirements, and network access standards. * Hires, trains, manages and evaluates team member performance - provides coaching, development, and recognition; ensures ongoing appropriate staff training, holds regular team meetings, and drives communication and collaboration. Job Requirements: * At least 5 years of provider services experience, including experience supporting individual/group providers, hospitals, integrated delivery systems, and ancillary providers with Medicaid, Medicare, and or Marketplace products, or equivalent combination of relevant education and experience. * Understanding of the health care delivery system, including government-sponsored health plans. * Experience with various managed health care provider compensation methodologies, primarily across Medicaid and Medicare lines of business, including: fee-for service (FFS), capitation and various forms of risk, ASO, etc. * Previous experience with community agencies and providers. * Organizational skills and attention to detail. * Ability to manage multiple tasks and deadlines effectively. * Interpersonal skills, including ability to interface with providers and medical office staff. * Experience with preparing and presenting formal presentations. * Project management experience. * Ability to work in a cross-functional highly matrixed organization. * Effective verbal and written communication skills. * Microsoft Office suite and applicable software programs proficiency. Preferred Qualifications: * Management/leadership experience. * Contract negotiation experience. To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Pay Range: $80,168 - $128,519 / ANNUAL * Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. About Us Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
$80.2k-128.5k yearly 10d ago
Senior Supervisor Accounting
Tyson Foods 4.5
Assistant supervisor job in Springdale, AR
Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended . Job Details: Job Purpose/Summary: The Sr Accounting Supervisor of the Growout Accounting Center of Excellence administrative team is responsible for overseeing the grower pay processing, live accounting processes, and resolving flock inventory variances. This role is crucial for ensuring the smooth operation of the Growout Accounting Center of Excellence by managing administrative tasks and supporting the team in various capacities. Essential Duties and Responsibilities: Lead transformation initiatives through facilitating intake of new processes, standardizing and stabilizing the process, training and transitioning the process to the COE administrative staff, and facilitating continuous improvement of the processes. Research and review inventory accounts and growout cost centers. Monitor inventory/flock balances and alert management of variances. Oversee the processing of grower payments through the growout system. Validate 1099 amounts and deductions. Assist in processing grower pay and live receiving during staff absences. Perform other duties as assigned by Corporate Growout Accounting to facilitate the growout closing and costing process. Requirements: Education: Bachelor's degree (Accounting or Finance preferred) or equivalent work experience. Experience: 2+ years of previous Accounting or Finance experience, supervisory experience, as well as experience in operational/plant environments preferred. Must have a strong background in operations and administrative management and possess a comprehensive understanding of all aspects of live receiving, broiler, and breeder administrative functions to effectively lead and develop the administrative staff. Collaborative/Communication Skills: Excellent communication and interpersonal skills. Special Skills: Proficiency in SAP, MTech, and Microsoft Office (specifically Excel). Strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently and meet deadlines. Supervisory: Supervisory experience and the ability to work cross-functionally across the enterprise with poultry locations is essential. Location: Springdale, AR Tyson on Thompson Location Travel: 5+ trips per year Relocation Assistance Eligible: Yes Work Shift: 1ST SHIFT (United States of America) Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment. Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status. We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more. If you would like to learn more about your data privacy rights and how you may use that information, please read our Job Applicant Privacy Notice here. Unsolicited Assistance: Tyson Foods and its subsidiaries do not accept unsolicited support from external recruitment vendors for open positions within the United States. Any resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee or applicant tracking system at Tyson Foods or its subsidiaries, without a valid written request and search agreement approved by HR, will be considered the property of Tyson Foods. No fees will be paid if the candidate is hired due to an unsolicited referral.
$28k-38k yearly est. Auto-Apply 16d ago
Financial Services Supervisor
Priorityoneinc
Assistant supervisor job in Harrison, AR
Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success. Job Summary: The Accounts Receivable Supervisor is responsible for overseeing the accounts receivable department, ensuring timely and accurate processing of invoices, managing collections, and maintaining customer accounts. This role involves leading a team, implementing best practices, and coordinating with other departments to support financial operations and improve cash flow. Key Responsibilities Supervision and Leadership: Manage and mentor a team of accounts receivable staff, providing training, support, and performance evaluations. Assign and review work to ensure accuracy and compliance with company policies and procedures. Foster a collaborative and productive team environment. Other duties assigned. Invoice and Payment Processing: Oversee the preparation and issuance of invoices to customers. Ensure timely and accurate recording of payments and adjustments. Monitor accounts receivable aging reports and follow up on overdue accounts. Collections Management: Develop and implement effective collection strategies to reduce days sales outstanding (DSO). Negotiate payment terms and resolve disputes with customers. Coordinate with the collections team to address delinquent accounts. Financial Reporting and Analysis: Prepare and present regular reports on accounts receivable metrics, including aging reports, cash flow projections, and collection activities. Analyze trends and variances in accounts receivable to identify areas for improvement. Process Improvement: Review and enhance accounts receivable processes to increase efficiency and accuracy. Implement and maintain best practices for credit management and collections. Customer Service: Serve as a point of contact for customer inquiries regarding invoices, payments, and account status. Address and resolve customer issues or concerns in a timely and professional manner. Compliance and Audit: Ensure compliance with company policies, accounting principles, and relevant regulations. Support internal and external audits by providing necessary documentation and explanations. Qualifications: Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Proven experience (typically 3-5 years) in accounts receivable or a related financial role, with at least 1-2 years in a supervisory position. Strong understanding of accounting principles, financial reporting, and collections practices. Proficient in accounting software (e.g., QuickBooks, SAP, Oracle) and Microsoft Office Suite, particularly Excel. Excellent leadership, communication, and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to manage multiple priorities and meet deadlines. Preferred Skills: Experience with ERP systems and advanced accounting software. Knowledge of relevant regulations and compliance standards. Certification (e.g., Certified Public Accountant or Certified Management Accountant) is a plus. Working Conditions: This position is typically office-based, with standard working hours. Occasional overtime may be required to meet deadlines or during peak periods. Compensation $60,000-$70,000 Base Salary Medical Insurance with premiums paid at 100% for employees AND dependents Dental Insurance 100% paid for Employee Vision Insurance HSA with Employer Contributions Life Insurance Short Term Disability Long Term Disability 401(k) Plan Profit Sharing: Typical annual contribution of 15% of total eligible compensation Paid Holidays AND PTO Cancer, Critical Illness, and Accident Policies available Physical Requirements: Job functions require long periods of sitting and working from computer workstation; ability to multi-task, problem solve, and prioritize daily workload; excellent organization and record keeping skills; comfortable with oral and written communications, primarily on the telephone and email. Requires extended periods of sitting, normal walking, bending, twisting, and stretching. Capability of sight and hearing required. Ability to deal with stressful situations and occasionally working extended hours. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Priority1 is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Priority-1, Inc. will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please email ***********************. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$60k-70k yearly Auto-Apply 21d ago
Financial Services Supervisor
Priority1
Assistant supervisor job in Harrison, AR
Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success. Job Summary: The Accounts Receivable Supervisor is responsible for overseeing the accounts receivable department, ensuring timely and accurate processing of invoices, managing collections, and maintaining customer accounts. This role involves leading a team, implementing best practices, and coordinating with other departments to support financial operations and improve cash flow. Key Responsibilities Supervision and Leadership: Manage and mentor a team of accounts receivable staff, providing training, support, and performance evaluations. Assign and review work to ensure accuracy and compliance with company policies and procedures. Foster a collaborative and productive team environment. Other duties assigned. Invoice and Payment Processing: Oversee the preparation and issuance of invoices to customers. Ensure timely and accurate recording of payments and adjustments. Monitor accounts receivable aging reports and follow up on overdue accounts. Collections Management: Develop and implement effective collection strategies to reduce days sales outstanding (DSO). Negotiate payment terms and resolve disputes with customers. Coordinate with the collections team to address delinquent accounts. Financial Reporting and Analysis: Prepare and present regular reports on accounts receivable metrics, including aging reports, cash flow projections, and collection activities. Analyze trends and variances in accounts receivable to identify areas for improvement. Process Improvement: Review and enhance accounts receivable processes to increase efficiency and accuracy. Implement and maintain best practices for credit management and collections. Customer Service: Serve as a point of contact for customer inquiries regarding invoices, payments, and account status. Address and resolve customer issues or concerns in a timely and professional manner. Compliance and Audit: Ensure compliance with company policies, accounting principles, and relevant regulations. Support internal and external audits by providing necessary documentation and explanations. Qualifications: Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Proven experience (typically 3-5 years) in accounts receivable or a related financial role, with at least 1-2 years in a supervisory position. Strong understanding of accounting principles, financial reporting, and collections practices. Proficient in accounting software (e.g., QuickBooks, SAP, Oracle) and Microsoft Office Suite, particularly Excel. Excellent leadership, communication, and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to manage multiple priorities and meet deadlines. Preferred Skills: Experience with ERP systems and advanced accounting software. Knowledge of relevant regulations and compliance standards. Certification (e.g., Certified Public Accountant or Certified Management Accountant) is a plus. Working Conditions: This position is typically office-based, with standard working hours. Occasional overtime may be required to meet deadlines or during peak periods. Compensation $60,000-$70,000 Base Salary Medical Insurance with premiums paid at 100% for employees AND dependents Dental Insurance 100% paid for Employee Vision Insurance HSA with Employer Contributions Life Insurance Short Term Disability Long Term Disability 401(k) Plan Profit Sharing: Typical annual contribution of 15% of total eligible compensation Paid Holidays AND PTO Cancer, Critical Illness, and Accident Policies available Physical Requirements: Job functions require long periods of sitting and working from computer workstation; ability to multi-task, problem solve, and prioritize daily workload; excellent organization and record keeping skills; comfortable with oral and written communications, primarily on the telephone and email. Requires extended periods of sitting, normal walking, bending, twisting, and stretching. Capability of sight and hearing required. Ability to deal with stressful situations and occasionally working extended hours. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Priority1 is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Priority-1, Inc. will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please email ***********************. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$60k-70k yearly Auto-Apply 9d ago
Field Service Team Lead
ITW 4.5
Assistant supervisor job in Rogers, AR
Basic Function: Support the service supervisor by directing and delegating daily field service duties related to technical support, troubleshooting, training, repair, preventive maintenance, and servicing of industrial X-ray inspection products. Key Responsibilities: Support the service supervisor by directing and delegating daily field service duties related to technical support, troubleshooting, training, repair, preventive maintenance, and servicing of industrial X-ray inspection products. Work directly with OEMs on product related issues. Work directly with customers on service & support solutions that require in depth monitoring, consultation, planning and execution to achieve resolution. Collaborate with the technical imaging and software support team for cross training. Diagnosis and repair of industrial test equipment; including but not limited to high voltage generators, electrical distribution panels, PLC's, PC's, control software and automation components. Daily tasks include providing technical support to customer; updating and completing service tickets as required. Ensure that any and all customer concerns are addressed and the appropriate follow up is taken. Work with the service coordinator on scheduling and billing. Train customers on the proper operation of equipment as required. Additional Responsibilities: Travel required; both domestic & international via automobile and airline. Up to 10%. Assist manufacturing with system integration and installation. Travel to customer site for preventative maintenance, installations as well as emergency service if needed. Adhere to NSI's waste management and recycling policies Additional duties as assigned What We Are Looking For: Ability to lead and mentor individuals. Strong mechanical and electronic aptitude with ability to ready, comprehend and interpret complex technical information involving mechanics and electronics Strong customer service skills with high level of professionalism Ability to communicate effectively with accuracy and detail Ability to work independently and with a team with a high sense of urgency Ability to maintain composure in high pressure situations Compensation Information: $33.65 to $41.00 per hour based on education, experience and geography. ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
$26k-34k yearly est. Auto-Apply 13d ago
Team Lead, Member Services
Rxbenefits 4.5
Assistant supervisor job in Little Rock, AR
**Team Lead, Member Services** Exempt/Non-Exempt: Exempt Member Services Team Leads are responsible for ensuring we deliver superior service to all members who contact RxBenefits by creating and supporting a performance-based culture that is focused on service. The Team Lead supervises hiring, ensuring effective training, ongoing monitoring and development of representatives, evaluations, and any disciplinary actions of member services representatives with a constant focus on developing a highly engaged, performance-driven team, rooted in the superior service experience of every caller. _Essential Job Responsibilities Include:_ + Supervise, plan, and manage functions related to Call Center work area. Oversee and direct the day-to-day activities of telephone operators and call center agents + Build and maintain a performance-driven culture + Attend meetings in place of Manager to represent Member Services Department as needed + Supervise hiring, ensure effective training, maintain ongoing monitoring and QA, performance evaluations and any disciplinary actions of member services representatives + Support Workforce Management (WFM) activities to fully leverage staffing to maximize Customer Experience and all related service level metrics and KPIs - including regular observation of real-time dashboards to identify and resolve any call-center or MSR-level performance issues + Review, analyze, and apply all regular reports provided from Operations to determine any actions required to maximize call center and MSR efficiencies and successes + Utilize reports from Operation analysts to conduct performance monitoring, career path progress, monthly one-on-ones, and yearly performance evaluation of all team members to improve efficiency + Identify and aggregate any knowledge and performance gaps within the team to be included in training functions & knowledge base resources + De-escalate and resolve supervisory level member escalations (3rd level) and complaints and provide guidance and feedback to staff as needed + Investigate and provide feedback on issues assigned by Manager or Account Management team + Communicate with IT Department to assist in resolving Rep connectivity issues that can affect performance related to availability, phone coverage, and department performance guarantees + Act as a source of information and answer operator/agents questions, assign tasks, follow up and give instructions as necessary to ensure proper guidance and feedback + Develop and perform ongoing reinforcement to keep staff motivated and optimize performance + Carry out supervision, coaching, call monitoring, training, reviewing, and disciplining of all operators/agents + Attend to, monitor, and resolve customer complaints + Carry out performance monitoring, measurement, and evaluation of all operators/agents to improve efficiency + Ensure that team members obtain the appropriate training and support to best apply their knowledge and skills on the job + Perform supervision of timekeeping, QA call monitoring, and corrective/ disciplinary action for all representatives on team + Comply and maintain lists of key and on-call schedules & personnel, and ensure all lists are available to operators for use as required + Prepare and direct scheduling, monitor operators' attendance, schedule shifts & breaks as necessary + Perform other similar or related duties, as assigned, such as updating databases, coordinating activities related to repair and maintenance of equipment, ordering materials and supplies, etc. + Anticipate escalation and take over calls when needed + Ensure adherence to policies for attendance, established procedures, etc. + Keep management informed on issues and problems + Perform other related duties incidental to the work described herein + All other duties as assigned _Required Skills / Experience:_ + Bachelor's degree Education or equivalent work experience + Proven experience as call center supervisor or similar leadership position + Experience in customer service is essential + Exceptional Verbal & written Communication skills + Working knowledge of MS Office + Knowledge of telephone equipment and relevant computer programs + Knowledge of performance evaluation procedures + Outstanding communication and negotiation abilities + A results-oriented approach + Excellent organizational and leadership skills + Ability to work in a fast-paced environment with targeted deadlines + Proficiency in multiple languages is preferred _Based on relevant market data and other factors, the anticipated hiring range for this role is $56,800 - $71,000_ _annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._ _We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._ _RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_ + _Remote first work environment_ + _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_ + _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_ + _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_ + _401(k) with an employer match up to 3.5% available after 60 days_ + _Community Service Day to give back and support what you love in your community_ + _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_ + _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_ + _Tuition Reimbursement for accredited degree programs_ + _Paid New Parent Leave that can be used for adoption or birth_ + _Pet insurance to protect your furbabies_ + _A robust mental health benefit and EAP service through Spring Health to support you when you need it most_ RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
$56.8k-71k yearly 10d ago
Service Supervisor - Rosie
Education Realty Trust Inc.
Assistant supervisor job in Hoxie, AR
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION * Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. * Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. * Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Assists Community Manager in developing the budget for regular repair and maintenance and capital projects. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. * Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. #LI-YM1 BASIC KNOWLEDGE & QUALIFICATIONS: * High school diploma, GED, or related experience and training. * Experience in property management maintenance, other building maintenance, or related trade. * Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices. * Ability to apply principles of logical thinking to define and correct problems. * Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems. * Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies. * Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager's use. Property management system experience preferred. * Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents. SPECIALIZED SKILLS: * Incumbents must have EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc. * Incumbents must have all certifications as required by State and Local jurisdictions. * Incumbents must have a valid driver's license to operate a golf cart on the property, if applicable. TRAVEL / PHYSICAL DEMANDS: * Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. * Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). * Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. * Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
$27k-44k yearly est. Auto-Apply 5d ago
Regional Support Supervisor
ABF Freight
Assistant supervisor job in Fort Smith, AR
Now is your chance to join one of the country's largest and most trusted LTL carriers: ABF Freight is looking for new team members across the country! ABF Freight, an ArcBest company, is an exceptional company where driven people have rewarding careers. Our pace of expansion means we're looking for people with The Skill & The Will to serve customers who depend on us for customized transportation and logistics solutions. It's more than a job; it's a career. Regional Support Supervisors are primarily responsible to fill vacant supervisor positions at Distribution Centers and Service Centers through the ABF system, as assigned by the Manager of Relief Supervision. The DC Support Supervisor is also responsible for ensuring all DC and service center operations are performed according to Company procedures, standards, and specifications during shift coverage. This position supervises all activities of DC and service center employees and provides support to the personnel engaged in loading and unloading activities. You will be a very integral part of the ABF team system-wide, and please note that there could be up to 75% travel. General description of duties: * Have a basic understanding of Inbound, Outbound or City operational systems/processes. * Plan, supervise, and control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. * Foster safe handling, loading, unloading, and storage of hazardous materials. * Support our values driven culture focused on creativity, integrity, collaboration, growth, excellent, and wellness. * Provide on-site planning and supervision, as well as demonstrate control of available resources associated with the timely, damage-free, and safe loading/unloading of freight on all shifts at assigned service centers within a region * Utilize operational and linehaul systems to effectively run day-to-day operations at assigned service centers * Maintain appropriate load plans and ensure proper load balance for safe vehicle operation * Assign tasks to employees; coordinate work assignments and monitor performance * Provide training, performance feedback, and disciplinary recommendations, as needed * Ensure a clean, safe working environment for all personnel and customers * Demonstrate knowledge of the ABF operation, system, and procedures, as well as the CBA * Maintain a positive attitude in a highly intense environment * Work in a team setting to accomplish department goals * Complete special assignments as directed by the Manager of Relief Supervision and the Director of Service Center Operations * Other duties and projects, as assigned Qualifications * Education: Bachelor's degree, preferred. * Experience: Supervisory, terminal, transportation, and/or other related experience, preferred. General knowledge of freight, imports, exports, and proper freight handling techniques, preferred. * Computer Skills: Proficient in Microsoft Office Suite. * Other Requirements: Have a basic understanding of Inbound, Outbound or City operational systems/processes. * Please note: Shift days and hours required for this position vary by location and may include days, nights, and/or weekends. Being able to work the required hours will be considered a minimum requirement. Benefits * Competitive Wages * Excellent health, dental, and vision benefits * Opportunity to participate in a company sponsored 401K * Vacation eligibility during the first year! Questions about this position? Email us at *************** If you require accommodation in the application process, please contact ************* or call us at **************. An Equal Opportunity Employer M/F/Vet/Disability. An Equal Opportunity Employer including Vet/Disability
$30k-46k yearly est. Easy Apply 47d ago
Center Supervisor
Join Parachute
Assistant supervisor job in Siloam Springs, AR
Job DescriptionDescriptionWho We Are We're building a better way to donate plasma - one that's fast, friendly, and powered by smart technology. Our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We've grown from 2 to 30+ locations in under 3 years, and we're just getting started. If you want to grow with a high-energy team, this is a great opportunity. What You'll Do As the Center Supervisor, you'll be a key partner to the center leadership team and a visible leader on the donor floor, helping coordinate critical aspects of daily operations while ensuring a safe and welcoming experience. You will be a key part of the culture - jumping in wherever necessary and helping to create a positive environment for the team and our donors. You will have a unique opportunity to be part of a high-growth organization, one that is changing rapidly and creating new opportunities for our high-performing team members. Compensation: Starting at $21/hour + potential monthly bonus and benefits, with additional pay for candidates who hold a medical license/certification (EMT or Paramedic) Travel: May include short-term travel for training or support at other centers Key Responsibilities Staff Supervision: Support leadership to manage the team of phlebotomists and physician substitutes to hit daily and weekly operational and compliance goals. Operational Oversight: Manage the flow of donors and employees to match the needs of the business (including adherence to SOPs, equipment functionality, etc.). Quality Assurance: Monitor compliance with both regulatory and company requirements for best practices, documenting any deviations from expected behavior. Donor Experience: Have an eye on the end-to-end donor experience. Training & Development: Help train new hires and provide ongoing education to staff on proper techniques, safety protocols, and customer service standards. Inventory Management: Assist with the management of supplies to ensure there are no disruptions to operations. Problem Resolution: Address donor or staff concerns promptly and escalate issues to the Center Leadership as needed. Required Qualifications High school diploma, GED equivalent, or higher education 1+ years of experience in supervisory roles Ability to lift 50 lbs and stand or walk for extended periods Ability to work flexible hours including evenings, weekends, and holidays Who You Are A Detail -Oriented Problem Solver - You take ownership. You're excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented. An Empathetic Communicator - You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others. A Development-Minded Employee - You are self-aware and curious, have integrity, and have a track record of steep learning curves. A Data-Driven Decision Maker - You are metrics driven, have strong logical reasoning and decision-making skills, aren't distracted by one-offs or edge cases. Who You Are Not Someone who isn't excited to get their hands dirty - while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they're needed. Someone who doesn't thrive in an environment of continuous change - we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this rollercoaster. Someone who wants to clock in and clock out. We are looking for team players who care about the impact their centers have on their communities and the plasma-based medicine, which takes a true ownership mentality and often extra hours. Why Join Parachute? Competitive pay + monthly bonus potential Significant career growth opportunities in a fast-scaling environment Medical, dental, and vision insurance Paid time off and company holidays
$21 hourly 3d ago
Service Supervisor
Rentokil Initial
Assistant supervisor job in Fort Smith, AR
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." Position Overview Responsible for in-field training, coaching, supervision and monitoring of delivery of quality service to all customers by the company's service professionals. Job Responsibilities * Directs, monitors and motivates service professionals to provide quality service to all customers. * Provides continuous, up-to-date in-field training and coaching to service professionals. * Conducts random quality audits of accounts in compliance with branch goals. * Takes responsibility of servicing pest routes when necessary. * Spends approximately 10% of time in the office and 90% in the field * Performs pest control, termite control or homes services production work approximately 40% of time spent in the field * Inspects pest management work performed by service professionals and coaches to ensure compliance with company standards approximately 50% of time spent in the field Job Requirements * High school diploma or general education degree (GED) * 2-year degree is preferred but not required * 1-2 years of industry experience required * 3+ years of industry experience preferred * Must possess a valid driver's license in state of residence * Ability to read and interpret documents such as safety rules, operating and procedural manuals * Basic communication skills required, advanced verbal communications skills preferred * Ability to write routine reports * Effective coaching, teaching, mentoring skills * Knowledge of service protocols/application requirements for commercial pest and rodent management * Operates a commercial, company assigned vehicle in accordance with state laws and company safety standards at all times Physical Demands and Working Conditions The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to: * Move up to 15 pounds regularly and 15-20 lbs frequently, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Exerting up to 50 lbs of force to move objects is required occasionally. * Use legs and/or hands and arms to ascend or descend ladders, stairs, scaffolding, ramps, poles, etc., in a manner that exceeds what is required for ordinary locomotion. * Maintain his/her balance when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces; balance exceeds that needed for ordinary locomotion. * Bend legs and spine downward and forward to crouch or squat, and bend legs at the knee to come to rest on a surface with one or both knees, including crawling on hands and knees or hands and feet. * Push objects forward, downward, or outward with sustained force using the upper extremities to press with steady force, and drag, draw, haul, or tug objects with sustained motion using the upper extremities to exert force. * Extend his/her hands and arms in any direction to reach objects, and move objects from a lower to a higher position, or move objects horizontally from one position to another, by lifting or carrying objects either in his/her hands or arms or by strapping equipment to the body; requires substantial use of upper extremities and back muscles. * Use touch of skin to perceive attributes of objects, such as size, shape, temperature, or texture; particularly fingertips. * Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment. * Operate a motor vehicle and use electrically and manually powered hand tools for securing objects to surfaces. Incumbent is required to have: * Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm's reach with skill, control, and accuracy, and to determine the accuracy, neatness, and/or thoroughness of work assigned (i.e., general labor), or make general observations of facilities or structures . * Visual acuity to operate motor vehicles. * Incumbent will be subject to: * Both inside (not necessarily temperature controlled) and outside (without protection from weather; extreme heat-above 100 and/or cold-below 32 for more than one hour) environmental conditions. * Hazardous physical conditions, such as mechanical parts, vehicles, electrical current, heights and scaffolding, chemical exposure, and/or high heat. * Atmospheric conditions affecting the respiratory system of the skin, such as fumes, odors, dust, mold, mist, gas, poor ventilation. * Exposure to animals and insects. * Wearing respiration equipment or personal protective equipment (PPE). * Working in confined spaces, narrow aisles, or passageways which could cause reactions in those with claustrophobic tendencies. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth * Multiple avenues to grow your career * Training and development programs available * Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness * Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 * Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement * 401(k) retirement plan with company-matching contributions Work-Life Balance * Vacation days & sick days * Company-paid holidays & floating holidays * A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
$27k-43k yearly est. 14d ago
Administrative Support Supervisor
National Park College 3.8
Assistant supervisor job in Hot Springs, AR
SUMMARY/OBJECTIVE: The Administrative Support Supervisor is responsible for supervising the activities of support level personnel within an assigned department or program. Responsible for day-to-day functions of the Nursing & Health Science Administration duties & responsibilities. This position is governed by state and federal laws and institution policy. Essential Duties and Responsibilities: Interviews, trains, and directs the activities of subordinate employees by establishing work schedule, assigning specific duties, providing detailed instructions, and monitoring and reviewing work on a regular basis to ensure adherence to instructions, deadlines, proper procedures, and the delivery of services. Supervises Admin Specialist as well as extra help and adjunct/hourly employees for the department. Conducts performance evaluations on a yearly basis and establishes employee goals and development plans. Assists in budget preparation and monitors budget throughout the budget cycle. Provides Program Directors with a copy of their Budget. Maintains the Administrative Assistant Manual & Nursing & Health Science Work assignment calendars, participates in divisional activities and attends required meetings and takes minutes. Ensures proper and timely processing of time sheets and assists Dean with payroll. Completes purchase orders for each program and p-card purchases as necessary for department needs. Reconciles credit card statement and allocations done in banking software. Completes all encumbered charges for clinical mileage, medical director services & yearly maintenance on specified equipment. Enrolls students in assigned program classes & D2L Training or delegates to Admin. Specialist. Sets up Rosters for each program. Oversees the procedure for orientation packets for each program. Responsible for assisting with all Nursing & Health Science Events (Pinning Ceremonies, Advisory Council Meetings, Orientation, Honor's Day, Mandatory Admission Meetings) Booking events into Jira software so all appropriate people are notified. Provides support to students regarding Verified Credentials & Care Learning Training. Maintains current Access Database for each program. Communication & collaboration with Program Directors for budget needs and ordering supplies. Scheduling students for testing with Testing Center. Processes students through the Fingerprinting process for Arkansas Live Scan. Enter class schedules in OASIS Software and book rooms for all FD rooms & Atrium. Maintains current Affiliation Agreements and annual review with all educational partners. Prepares new agreements as needed. Maintains notary license to aid in completion of documents for CHI Pathway Contracts & EMT Background Checks. Maintains inventory of equipment that staff have in their possession. Set up new files & electronic files for Nursing & Health Science students. Completes yearly Liability Insurance application. Performs other duties as assigned. Required skills/abilities: Knowledge of staff development and supervision principles. Knowledge of department operations, policies, and procedures. Knowledge of applicable laws and regulations. Knowledge of computers and software applications. Knowledge of basic accounting principles. Ability to conduct research and perform basic quantitative quality assurance reviews. Ability to resolve operational problems. Ability to research, prepare, and present comprehensive written and oral reports to the supervisor. Education and Experience: The formal education of a high school diploma; plus, one year of specialized training in business management, business education, or a related field; plus, three years of experience in administrative support, including one year in a supervisory or leadership capacity. Physical Requirements: Ability to stand throughout the day. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Accommodations are determined on a case-by-case basis and will be provided unless doing so would result in undue hardship to NPC. National Park College does not discriminate in access to employment opportunities or in employment or practices on the basis of race, color, religion, sex, national origin, age, disability, or genetic information.
$37k-42k yearly est. 60d+ ago
Family Center Treatment Supervisor - Jefferson County
The Centers 4.5
Assistant supervisor job in Little Rock, AR
Educate, support, shadow identified FCT Staff. DUTIES & RESPONSIBILITIES: * The FCT Supervisor will complete all relevant training and make consistent progress toward achieving the FCT Supervisor Certification from Family Centered Treatment Foundation (FCTF). In addition to online-based training and required readings, the certification process requires videotaped demonstration of competencies in supervising FCT Clinicians. * Once certified, the FCT Supervisor will complete all activities necessary to maintain certification from FCTF. * The FCT Supervisor will provide supervision for a team of no more than nine, full-time FCT Clinicians. * Face-to-Face supervisions occur weekly at team meetings. Individual staffing with each clinician occurs at least once every other week. * A FCT Supervisor will utilize web videoconferencing hardware and software as needed to staff with FCT Clinicians and to facilitate team meetings. * In consult with the Master Trainer, the FCT Supervisor oversees the training and certification process for the FCT Clinicians on his / her team. * The FCT Supervisor will routinely review data and documentation to determine whether FCT Clinicians are meeting FCT adherence and fidelity goals. * When necessary, the FCT Supervisor will provide training to the team or an individual FCT Clinician to address developmental needs of his / her staff. * The FCT Supervisor is responsible for reviewing FCT Clinicians' field certification video check-off attempts. * A FCT Supervisor participates in weekly supervision consultation with FCTF. * Supervise and support Team Members. * In collaboration with management / HR, responsible for selecting new FCT Clinicians to join the team. * Monitor Team Members' caseloads through the Open Case Review at least weekly. * Assist the referral department with case assignment to team members. * Provide a weekly Team Summary to management to include; Ø Issues/concerns with Team Members Ø Issues/concerns with cases on team Ø Issues with billable hours and steps taken Ø General concerns Ø Positive comments regarding Team Members * Contact DCS with referral/case issues, concerns, or problems after consultation with Clinical Director. * Report any personnel problems with Team Members to Human Resources verbally and via email. * Provide high quality, family centered and culturally competent services that are effective in: Ø Reducing the maltreatment of children Ø Improving caretaking and coping skills Ø Enhancing family resilience Ø Supporting healthy and nurturing relationships Ø Children's physical, emotional, mental and educational well-being. * Development of short and long-term family goals with measurable outcomes. * · Master's degree in Social Work, Counseling, Psychology or other human services related field. * · Hold an active, state-issued license in their professional discipline (e.g., LCSW, LMFT, LMHC, etc). * · Ability to work flexible hours, carry and respond to a company cell phone daily, and travel as necessary.
$30k-37k yearly est. 6d ago
Service Supervisor
Rock Region Metro
Assistant supervisor job in North Little Rock, AR
Service Supervisor North Little Rock, AR Starting Pay $19.00 per hour Schedule: This position requires working non-traditional and/or odd hours, split-shifts on various days of the week/weekends including holidays. The schedule rotates on the first Monday of each month. Weekly travel between Conway and Little Rock/NLR required. Must possess or have the ability to obtain a Class A or B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles Rock Region METRO (METRO) is Arkansas' largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits. BENEFITS Company Advancement Opportunities Dental, Vision, and Employer Paid Health Insurance Employer Paid Disability & Life insurance 457 (b) Deferred Compensation Retirement Plan Paid Vacation, Paid Holidays & Paid Sick Leave In-house Training Opportunities Transit Passes for Employees & Eligible Dependents Bi-weekly Pay Overtime Eligibility Direct Deposit Credit Union Membership Minority Lead Workforce Uniforms Provided Fulfilling Work Community Service Safety/Attendance Awards Work-Life Balance Post High School Education Not Required SERVICE SUPERVISOR JOB DESCRIPTION: The Service Supervisor supervises day-to-day field operations of the transit bus operators, ensure buses are on schedule and run safely. Provides support and assistance to operators in the performance of their daily duties to maintain an efficient and reliable transit system. Monitors, investigates, and analyzes situations which impact or may impact bus, paratransit, or streetcar service. He or she communicates information and/or recommendations to appropriate management personnel. Interacts with management, dispatchers, operators, other employees, passengers, and the public to coordinate problem resolution, provide information, carry out assignments and maintain high quality and timely transit service. ESSENTIAL FUNCTIONS: Monitors all phases of revenue service operations, monitors schedule adherence, fare collections, transfer problems, reporting of hazardous conditions and emergencies, and accident investigations. Reports all delays to Dispatch. Holds over units to allow more even spacing or headway. Supervises, instructs, and conducts routine checks of transit operators relative to schedule and route adherence, proper signage, traffic regulations, safety, operating rules and policy compliance, uniform regulation, general appearance, physical condition, customer service, proper fare collection, general demeanor; documents daily activity as required. Assists, corrects, and/or reports any observed violations; reestablishes schedules in the event of vehicle breakdowns or service delays; responds to and resolves passenger incidents; creates and distributes detours due to accidents or road closures. Monitors radio transmissions and maintains constant contact with transit vehicle operators and dispatchers, to ensure, monitor, and control revenue service operations, and to responds to emergencies and special needs. Assists with accidents/incidents, including handling the collection of photographic evidence, measurements, interviewing of witnesses, provides information for alternative service, any needed on-site assistance and support for operators and emergency personnel; completes initial investigations, and reports for minor/major accidents, collisions, incidents, and injuries throughout the Rock Region Metro transit system. Work in inclement weather and emergency conditions. Drives revenue vehicles and other equipment when necessary. Coordinates with Legal and Human Resources staff, other managers and supervisors regarding incidents, accidents, policies and procedures. JOB DEMANDS: This position requires working non-traditional and/or odd hours, split-shifts on various days of the week, including holidays. Work is primarily performed out of doors and on-board transit & company vehicles. While performing the duties of this job, the incumbent must: Regularly hear, sit, reach with hands and arms, and use leg/foot to reach or handle controls. Regularly exert physical effort. Finger and manual dexterity are regularly needed to drive non-power steering vehicles and to operate door and dispense transfers. Frequently talk, walk, and use hands to handle or feel objects or controls. Regularly required to stoop, bend, and twist at the waist, lift up to 50 pounds, push or pull, and climb stairs. Possess visual acuity including distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Regularly be exposed to fumes, odors, and moderate noise. Have a high degree of memory and concentration. Work under severe weather and emergency conditions. Employees are subject to being called to work in the event of an emergency situation and are expected to perform emergency service duties, as assigned. (Drive a bus, monitor roads under the Inclement Weather Program) KNOWLEDGE & ABILITIES: A. Knowledge of: Traffic laws, ordinances, rules and driving courtesies involved in transit operations. Principles and practices of good customer service. Safe driving practices. Basic computer knowledge and skills. (Managing files, folders, shortcuts and the use of various software applications) Well versed in Microsoft Office software (Word, Excel and Outlook.) B. Ability to: Learn METRO's policies and procedures. Fluently read, write, and speak English. Read, write, and make basic mathematical calculations. Work varied hours to cover scheduled operations. Work in inclement weather conditions, emergency conditions and stressful situations. Mitigate, and deescalate hostile situations involving the public, law enforcement personnel and employees. Exercise good judgment and problem-solving skills. Understand and follow oral and written instructions spoken or written in English. Operate vehicles safely and efficiently. Act in a confident manner to facilitate completion of a work assignment or to defend a position or idea. Learn METRO's transit routes and schedules. Maintain a friendly, courteous, and professional demeanor when interacting with the public, passengers, and fellow employees using tact, diplomacy and patience. Identify and correct conditions that affect employee and public safety. Address customers' needs while following company procedures. Find solutions for or to deal proactively with work-related problems. MINIMUM QUALIFICATIONS: A ny combination of education and experience that would likely provide the required knowledge and abilities: A. Education: Graduation from high school or equivalent. B. Prior Experience: Two (2) years of bus operating or fleet dispatching experience or closely related experience and one (1) year of experience working with the general public. One (1) year of supervisory or management experience, preferably in the transit/transportation industry. C. Special Requirements, including Licenses and/or Certifications: Must have a good driving record as defined by METRO. At the time of application, must possess a valid Class B Driver's License, and must have the ability to obtain and maintain a valid Class B CDL with passenger endorsement, issued by the Arkansas Department of Motor Vehicles. Must be 21 years of age. Must have the ability to pass a pre-employment background investigation, DOT medical examination, and drug screening. Powered by JazzHR xAuHy0viVL
$19 hourly 13d ago
Supervisor- Fulton County Laboratory Services
Baxter Regional Medical Center 4.3
Assistant supervisor job in Salem, AR
SUMMARY:# The Laboratory Supervisor is responsible for overseeing the daily operations of the clinical laboratory, ensuring the delivery of accurate and timely diagnostic testing services. This role provides leadership to laboratory staff, ensures compliance with regulatory and accreditation standards, and supports continuous improvement initiatives to enhance patient care. BAXTER HEALTH COMPLIANCE RESPONSIBILITIES Understands and adheres to Baxter Health standards as they appear in Dynamic Health and HealthStream Policy Manager. Required to work with the Administrator and CNO regularly to carryout, initiate and/or implement best practices for the Baxter Health Fulton County Hospital Laboratory Department. # JOB REQUIREMENTS Education: Bachelor#s degree in Medical Laboratory Science, Clinical Laboratory Science, or related field preferred. Experience: #Minimum of three (3) years of clinical laboratory experience required, with at least two (2) years in a supervisory or leadership role preferred. Certification/License: ASCP or equivalent certification required. Other: Strong leadership, organizational, and communication skills. Working knowledge of laboratory regulations (CLIA, CAP, Joint Commission, OSHA). Proficiency with laboratory information systems and Microsoft Office Suite. Ability to maintain confidentiality, handle stressful situations with composure, and manage multiple priorities effectively. # Primary Source Verification: Original transcripts and certification/license verification required. # Safety Sensitive Designation: This position is deemed safety sensitive in accordance with Arkansas Act 593 governing Medical Marijuana. # Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without an accommodation.# Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.# While performing the duties of this job, the employee is required to perform the following:# Must have the ability to communicate effectively, orally and in writing, to solve problems and make decisions.# Spend eight (8) hours or more in front of computer, monitor or similar screen utilizing keyboard and/or mouse, daily. Ability to regularly stand and walk, occasionally bend, squat and twist, and occasionally lift up to 20 pounds using proper body mechanics.# Must have a keen sense of hearing and visual acuity with or without correction.# Must be able to handle critical and highly stressful situations with efficiency and composure.# # Work Environment Hospital-based clinical laboratory environment with exposure to biological hazards, chemicals, and laboratory equipment. # Position Type and Expected Hours of Work This is a position in a hospital setting which is open 24 hours a day, 365 days a year. Flexible work schedule, 5 days a week, Monday # Friday, 8-hour shifts. SUMMARY: The Laboratory Supervisor is responsible for overseeing the daily operations of the clinical laboratory, ensuring the delivery of accurate and timely diagnostic testing services. This role provides leadership to laboratory staff, ensures compliance with regulatory and accreditation standards, and supports continuous improvement initiatives to enhance patient care. BAXTER HEALTH COMPLIANCE RESPONSIBILITIES Understands and adheres to Baxter Health standards as they appear in Dynamic Health and HealthStream Policy Manager. Required to work with the Administrator and CNO regularly to carryout, initiate and/or implement best practices for the Baxter Health Fulton County Hospital Laboratory Department. JOB REQUIREMENTS Education: Bachelor's degree in Medical Laboratory Science, Clinical Laboratory Science, or related field preferred. Experience: Minimum of three (3) years of clinical laboratory experience required, with at least two (2) years in a supervisory or leadership role preferred. Certification/License: ASCP or equivalent certification required. Other: Strong leadership, organizational, and communication skills. Working knowledge of laboratory regulations (CLIA, CAP, Joint Commission, OSHA). Proficiency with laboratory information systems and Microsoft Office Suite. Ability to maintain confidentiality, handle stressful situations with composure, and manage multiple priorities effectively. Primary Source Verification: Original transcripts and certification/license verification required. Safety Sensitive Designation: This position is deemed safety sensitive in accordance with Arkansas Act 593 governing Medical Marijuana. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without an accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to perform the following: Must have the ability to communicate effectively, orally and in writing, to solve problems and make decisions. Spend eight (8) hours or more in front of computer, monitor or similar screen utilizing keyboard and/or mouse, daily. Ability to regularly stand and walk, occasionally bend, squat and twist, and occasionally lift up to 20 pounds using proper body mechanics. Must have a keen sense of hearing and visual acuity with or without correction. Must be able to handle critical and highly stressful situations with efficiency and composure. Work Environment Hospital-based clinical laboratory environment with exposure to biological hazards, chemicals, and laboratory equipment. Position Type and Expected Hours of Work This is a position in a hospital setting which is open 24 hours a day, 365 days a year. Flexible work schedule, 5 days a week, Monday - Friday, 8-hour shifts.
$45k-59k yearly est. 29d ago
Program Services Supervisor (BCBA)
Learning & Behavior Consulting 4.2
Assistant supervisor job in Springdale, AR
Program Services Supervisor Board Certified Behavior Analyst/ Board Certified Behavior Analyst-Doctoral The Program Services Supervisor assists with leading the team of Program Services Consultants, Specialists, and Coordinators with a focus on ensuring team members have the knowledge, tools, and resources necessary to meet the organizational goals and objectives. We aim to exceed industry quality assurance standards and maximize clinical outcomes measures that remain impactful and meaningful to the children, families, providers and educators of the organizations and communities we serve. The Supervisor creates the opportunity for team members to serve in an environment that ensures psychological safety for all with whom we connect and collaborate. As a Supervisor , you have the opportunity to grow and develop your professional skills alongside your team, as well as through continuous collaboration with the multitude of human services providers, giving space, time, and resources to allow you to learn and grow to your full potential. Our program services are integrated with early childhood centers, daycares, preschools, schools, adult services, and community settings, allowing our clients to maximize learning in their natural environment, alongside peers, promoting generalization of skills across all environments. Role: TheProgram Services Supervisor will serve team members and community partners by supporting a high performing, inclusive work culture through researching and modeling best practices toensure a rewarding and inspiring mission-driven work environment . In addition to clinical duties related to maintaining a caseload and relevant responsibilities as a BCBA, the Supervisor will facilitate learning for students in behavior analytic programs, assisting them in meeting requirements for restricted and unrestricted hours, maximizing learning opportunities for clinical skills development, as well as required, and unique, components of the role when serving in healthcare and educational industries. The Supervisor will assist the Program Services Director in coordinating with coworkers to ensure consistent quality of care across locations, developing and maintaining relationships with families, caregivers, educators, and healthcare providers, as well as partners in graduate programs. Clinical Responsibilities: Facilitate development of conceptually designed, professionally written, and collaboratively developed treatment plans and progress reports reflecting integrated models of care, demonstrating progress, barriers, relevant psychosocial, medical, and educational information, and future goals, with integrated, evidence-based interventions following a comprehensive assessment of developmental and adaptive skills acquisition, social interactions, and function-based assessments. Develop and implement behavior reduction assessments and targeted intervention plans that focus on nurturing the childs needs, cultivating opportunities for learning and growth, while ensuring the individual and those in their environments, feel safe, supported, and engaged in the learning environment. Participate in bi-weekly treatment reviews and quarterly progress meetings with multi-disciplinary team members to review program effectiveness, analyze observations and data, revise program interventions and instructional strategies, and engage in collaborative coaching. Ensure progress reports and treatment plans meet requirements and submission timelines relevant to organizational, as well as industry standards and guidelines. Program Oversight and Management Provide professional development, coaching and supervision for team members, in all policies and procedures, performance, skill acquisition and behavior management program implementation, as well as learning opportunities for parents, caregivers, educators, healthcare providers, and community members. Assist Directors with supporting learning and implementation needs related to conducting assessments, designing interventions, providing staff coaching, and completing activities and tasks related to their specific role to ensure the needs of all learners and educators are met by focusing on continuous learning and dissemination of Partner with the Program Director and multidisciplinary team members in designing, analyzing, and synthesizing information and relevant data from all stakeholders to ensure overall Program Services support the mission and vision of the organizations. Monitor and report organizational data to ensure services provided to ensure all learners, as well as client organizations, are receiving the determined level of interventions, services, and supports necessary to achieve individual and organizational goals and objectives. Facilitate learning for students in behavior analytic programs, assisting in meeting criteria for required supervision hours, maximizing learning opportunities for clinical skills development, as well as required, and unique, components of the role when serving in healthcare and educational industries. Maintain and disseminate comprehensive, conceptual knowledge of behavior analytic methodologies and experience with a variety of curriculum-based, function-based, and normative assessments, as well as early intervention and special education programs, community resources and agencies to support the children and families of our clients. Minimum Education or Training Equivalent to: Masters degree from an accredited college or university in one of the following disciplines is required: applied behavior analysis, child/human development, early childhood education, early childhood special education, special education, pediatric therapy, psychology, or related health and human services field, certification as a Board Certified Behavior Analyst/ Board Certified Behavior Analyst -Doctoral (BCBA/BCBA-D) with the Behavior Analyst Certification Board (BACB). Maintenance of requirements for ongoing certification and practice according to the BACB standards and Ethics Code, for behavior analysts, to include ongoing continuing education to improve and expand your scope of practice, as well as to uphold industry generally accepted standards of care and expectations for high quality, outcomes driven service delivery. Five or more years of related professional experience working with children with autism spectrum disorders and/or other related developmental disabilities, preferably in a multidisciplinary setting or with focused care coordination experience. Analytical skills necessary to synthesize a variety of clinical, educational, medical, and social data from a variety of providers, as well as formative and summative assessments to determine appropriate interventions and monitor effectiveness of programs through well develop clinical decision-making skills. Demonstration of professional leadership skills, application of servant leadership qualities, emotional intelligence, problem-solving skills and a growth mindset with a strong interest in applied research. Ability to use, and learn, a variety of technology programs to remain adaptable ongoing technology changes and improvements, to include Microsoft 365 Platforms and dashboard development tools for continuous monitoring to inform a variety of research initiatives. Three years of postgraduate clinical experience preferred but not mandatory.
$23k-31k yearly est. 22h ago
Multi-Channel Support & Appeals Supervisor, Contact Center
Delta Dental of Arkansas 4.0
Assistant supervisor job in Sherwood, AR
Job Summary: Supervise direct reports while monitoring, coaching, and supporting staff development of daily processes. Uphold overall responsibility for the functions of Contact Center, Chat/Offline, and Research and Appeals of claims. Primary Job Responsibilities: Participate in recruiting and selecting multi-channel staff, including Benefit Advisor, SMS/Chat and Research Specialist, by conducting interviews and assisting in candidate selection. Evaluate, coach and develop team members to ensure accountability for achieving departmental goals, incentive programs and SLAs/KPIs. Monitor performance and implement corrective actions, including progressive discipline or recommending termination when necessary. Foster a positive work environment by implementing strategies to motivate and engage the team, promoting collaboration, appreciation, accountability, and customer-centric culture. Promote a positive work environment, recognizing achievements, and fostering a culture of continuous learning and professional development. Identify and implement process improvements across all channels (call, SMS, chat, mail, email and claim appeals) to enhance efficiency, improve customer satisfaction and reduce complaints. Resolve escalated customer issues by clarifying concerns, researching solutions, and implementing effective resolutions. Ensure a consistent customer experience across all touchpoints by coordinating with other departments to address inquiries requiring multi-channel support or escalation. Conduct regular quality checks, one on one meetings, and annual performance reviews. Identify opportunities for professional development and career progression, supporting team members growth within the company. Assist in the training and supervise personnel to maintain efficient workflows and ensure alignment with business goals. Monitors and analyzes performance metrics across all channels, forecast volume and adjusting staffing schedules in alignment with business needs. Perform additional duties as assigned to support the primary responsibilities of the role. Minimum Qualifications: Position requires a high school diploma, or equivalent, three years' call center experience and two years' management experience. Must be available to work a flexible hybrid schedule (7am-7pm CST). The ideal candidate for this role is an experienced and empathetic leader with a proven track record in multi-channel customer support, including call, SMS, chat, mail, email and claim appeals. They hold a Bachelor's degree in Business Administration, Communications, or a related field and have a solid understanding of customer service principles. Will accept any suitable combination of education, training or experience. This individual excels in written and verbal communication and demonstrates outstanding interpersonal skills, enabling them to address escalated customer inquiries effectively and provide constructive feedback to team members. They are skilled problem-solvers with the ability to generate actionable insights from data analysis and are proficient in using customer support software and technological tools. Must be proficiency in Microsoft Office Suite (Word, Excel and PowerPoint). Embracing emerging trends and industry best practices, they are adept at training and mentoring team members, showcasing emotional intelligence, patience, and strong leadership abilities. Their excellent organizational and time-management skills allow them to manage multiple tasks while maintaining operational efficiency. The candidate thrives in collaborative environments, working seamlessly with cross-functional teams to implement improvements and resolve challenges. They possess a strong ethical foundation, integrity, and reliability, fostering a positive and motivated team culture. Their adaptability, critical thinking, and resilience drive continuous improvement and ensure excellence in customer satisfaction. Employees are to adhere to department and corporate policies and procedures, serve internal and external customers and support the goal of other departments and the company.
$29k-38k yearly est. 33d ago
Catering Services Supervisor - Univ. of Ozarks
Aramark Corp 4.3
Assistant supervisor job in Clarksville, AR
Responsible for the supervision, training, and management of the food service operation. Ensure that appropriate quantities of food are prepared and served. Job Responsibilities * Produce and maintain work schedules and may prepare production records. * Direct daily activities. * Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements. * Ensure that food items are stored in a safe, organized, and hazard-free environment. * Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner according to departmental policies and procedures. * Maintain a sanitary department following health and safety codes and regulations. * Maintain accurate inventory on a weekly basis according to departmental policies and procedures. * May prepare orders as needed per vendor to ensure accurate production for location. * Must be knowledgeable in operating an efficient cost effective program. * Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications * Must read, write, and understand verbal instructions * Must complete a sanitation course either before or during the first year as a lead * Ability to perform basic arithmetic * Maintain emotional control under stress * Ability to resolve interpersonal situations * Strong organizational skills Minimum Education/Certification - High School Diploma/GED This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Fort Smith
$19k-33k yearly est. 28d ago
Center Supervisor
Join Parachute
Assistant supervisor job in El Dorado, AR
Job DescriptionDescriptionWho We Are We're building a better way to donate plasma - one that's fast, friendly, and powered by smart technology. Our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We've grown from 2 to 30+ locations in under 3 years, and we're just getting started. If you want to grow with a high-energy team, this is a great opportunity. What You'll Do As the Center Supervisor, you'll be a key partner to the center leadership team and a visible leader on the donor floor, helping coordinate critical aspects of daily operations while ensuring a safe and welcoming experience. You will be a key part of the culture - jumping in wherever necessary and helping to create a positive environment for the team and our donors. You will have a unique opportunity to be part of a high-growth organization, one that is changing rapidly and creating new opportunities for our high-performing team members. Compensation: Starting at $21/hour + potential monthly bonus and benefits, with additional pay for candidates who hold a medical license/certification (EMT or Paramedic) Travel: May include short-term travel for training or support at other centers Key Responsibilities Staff Supervision: Support leadership to manage the team of phlebotomists and physician substitutes to hit daily and weekly operational and compliance goals. Operational Oversight: Manage the flow of donors and employees to match the needs of the business (including adherence to SOPs, equipment functionality, etc.). Quality Assurance: Monitor compliance with both regulatory and company requirements for best practices, documenting any deviations from expected behavior. Donor Experience: Have an eye on the end-to-end donor experience. Training & Development: Help train new hires and provide ongoing education to staff on proper techniques, safety protocols, and customer service standards. Inventory Management: Assist with the management of supplies to ensure there are no disruptions to operations. Problem Resolution: Address donor or staff concerns promptly and escalate issues to the Center Leadership as needed. Required Qualifications High school diploma, GED equivalent, or higher education 1+ years of experience in supervisory roles Ability to lift 50 lbs and stand or walk for extended periods Ability to work flexible hours including evenings, weekends, and holidays Who You Are A Detail -Oriented Problem Solver - You take ownership. You're excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented. An Empathetic Communicator - You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others. A Development-Minded Employee - You are self-aware and curious, have integrity, and have a track record of steep learning curves. A Data-Driven Decision Maker - You are metrics driven, have strong logical reasoning and decision-making skills, aren't distracted by one-offs or edge cases. Who You Are Not Someone who isn't excited to get their hands dirty - while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they're needed. Someone who doesn't thrive in an environment of continuous change - we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this rollercoaster. Someone who wants to clock in and clock out. We are looking for team players who care about the impact their centers have on their communities and the plasma-based medicine, which takes a true ownership mentality and often extra hours. Why Join Parachute? Competitive pay + monthly bonus potential Significant career growth opportunities in a fast-scaling environment Medical, dental, and vision insurance Paid time off and company holidays
$21 hourly 13d ago

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Assistant supervisor jobs in Arkansas - 113 jobs

Service & Engagement Team Leader

Supervisor Mortgage Servicing Oversight

Supervisor, Dental Provider Services

Senior Supervisor Accounting

Financial Services Supervisor

Financial Services Supervisor

Field Service Team Lead

Team Lead, Member Services

Service Supervisor - Rosie

Regional Support Supervisor

Center Supervisor

Service Supervisor

Administrative Support Supervisor

Family Center Treatment Supervisor - Jefferson County

Service Supervisor

Supervisor- Fulton County Laboratory Services

Program Services Supervisor (BCBA)

Multi-Channel Support & Appeals Supervisor, Contact Center

Catering Services Supervisor - Univ. of Ozarks

Center Supervisor

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