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Customer Success Supervisor
Vantagepoint Ai, LLC
Assistant supervisor job in Spring Hill, FL
Description Customer Success Supervisor Be a Leader in Customer Experience and Drive Long Term Retention Are you a strategic customer success leader with 3+ years of experience in customer retention while mentoring high performing teammates and driving measurable improvements in customer retention, add-on sales, and customer satisfaction? Do you excel at balancing hands on leadership with operational excellence across the entire customer lifecycle? Can you transform customer insights into scalable processes while maintaining a customer focused culture and increasing revenue? With 46 years of success as an AI powered trading technology pioneer, VantagePoint AI is entering an exciting growth phase, and we need an experienced Customer Success Supervisor to be a leader our customer coaching, customer service, and retention initiatives. Why VantagePoint AI? Join a recognized industry leader blending AI driven innovation with financial market expertise. Lead customer success within a close-knit, high-performance team of just under 100 professionals. Experience true work life balance with standard business hours (8:30 AM to 5:30 PM, limited weekends). Receive 100% employer paid healthcare and dental coverage. Thrive in a collaborative, people first culture that values both tradition and forward thinking strategies. Enjoy company sponsored social events, team building retreats, and a modern workspace in Wesley Chapel. Your Impact as Customer Success Supervisor You won't just support customers. You will be a versatile leader who excels across the entire customer journey, from frontline support to strategic retention initiatives. Your ability to flex between hands-on customer service, team mentorship, and cross-functional collaboration will directly impact customer satisfaction, loyalty, and long-term retention while ensuring operational excellence across all customer touchpoints. Customer Support Excellence & Team Development Lead by example in delivering exceptional customer support, actively handling escalations, complex cases, and high-priority customer inquiries Support, mentor, and develop team members across customer support, onboarding, and retention functions Stay deeply engaged in frontline support activities to maintain expertise, model best practices, and remain connected to evolving customer needs Help foster a culture of responsiveness, empathy, problem-solving, and continuous improvement throughout the support organization Assist in developing, implementing, and facilitating training programs focused on support quality, product knowledge, and customer communication skills Lead coaching sessions to elevate team performance in customer support delivery Demonstrate flexibility by seamlessly shifting between customer-facing support work, team mentorship, operational tasks, and strategic projects Customer Retention & Relationship Management Take ownership of retention initiatives by proactively identifying at-risk customers and implementing intervention strategies to prevent churn Monitor customer health metrics and support data-driven analysis to predict and address retention risks before they escalate Build and maintain strong relationships with key sales stakeholders, serving as a trusted advisor and escalation point for critical issues Support retention strategies designed to improve customer satisfaction and reduce attrition Collaborate with cross-functional teams to address customer pain points, resolve recurring issues, and enhance the overall support experience Track and analyze retention metrics, onboarding completion rates, time to value, and customer satisfaction scores to identify improvement opportunities Help implement proactive outreach programs that strengthen customer relationships and demonstrate ongoing value Versatile Customer Lifecycle Support Support the end-to-end customer journey from initial onboarding through renewal, demonstrating flexibility across all phases of the customer lifecycle Help design and optimize support processes, onboarding workflows, and retention touchpoints that drive product adoption and customer satisfaction Flex between operational execution and strategic planning to ensure seamless customer experiences at every stage Assist in implementing scalable systems and workflows for support ticket management, customer communication, and success operations Partner with Sales, Product, and Marketing teams to ensure smooth handoffs, consistent messaging, and alignment on customer goals Adapt quickly to shifting priorities, handling everything from urgent customer escalations to long-term process improvement initiatives Quality Assurance & Support Performance Support quality assurance frameworks specifically focused on customer support interactions, response times, and resolution effectiveness Monitor and analyze key support performance indicators including CSAT, NPS, first response time, resolution time, ticket volume, and customer satisfaction scores Conduct quality reviews of support tickets, calls, and customer interactions to maintain service excellence and identify coaching opportunities Use support data and customer feedback to drive continuous improvement in team performance and support delivery Assist in delivering insights and reporting to leadership with clear recommendations for enhancing support operations and retention outcomes Cross-Functional Collaboration & Customer Advocacy Serve as a strong Voice of the Customer, championing support feedback and retention insights across the organization Collaborate with Product teams to communicate recurring customer issues, feature requests, and support trends that impact retention Partner with Sales and Revenue Operations to ensure smooth post-sale transitions and proactive support for new customers Work with Marketing to leverage customer success stories, support insights, and retention data for lifecycle campaigns Coordinate with leadership to identify support inefficiencies, retention gaps, and opportunities for scalable, customer-centric solutions What You Bring to the TableRequired Experience & Expertise 3+ years of hands-on experience in customer support, customer success, or customer-facing operations Proven track record of delivering exceptional customer service while contributing to improved retention, satisfaction metrics, and operational efficiency Demonstrated experience supporting and mentoring customer-facing team members in support or success functions Strong background in handling customer escalations, resolving complex issues, and managing difficult conversations with professionalism and empathy Emerging leadership capabilities with readiness to take on supervisory responsibilities while maintaining active support involvement Bachelor's degree in Business, Communications, or related field (or equivalent experience) Hard Skills Deep expertise in customer support best practices, ticketing systems, and support workflows Data-driven mindset with experience tracking and reporting on customer support and retention KPIs (CSAT, NPS, churn rate, retention rate, response time, resolution time) Strong analytical skills with ability to identify support trends, diagnose retention issues, and implement data-informed solutions Proficiency with CRM platforms (Salesforce), customer support tools (Zendesk, Intercom, Freshdesk, or similar), and reporting systems Experience with customer journey workflows, support escalation processes, and retention lifecycle strategies Familiarity with quality assurance methodologies, support performance management, and customer feedback systems Understanding of SaaS business models, subscription metrics, and how support excellence drives revenue retention Soft Skills & Leadership Qualities Customer-first mindset with genuine passion for solving problems, delivering exceptional support, and building lasting relationships Exceptional communication skills with ability to handle difficult conversations, de-escalate tense situations, and influence across all levels Highly adaptable and versatile with proven ability to flex between hands-on support work, team leadership, strategic projects, and operational tasks Empathetic team player who builds trust, fosters collaboration, and supports team performance through coaching and mentorship Solution-oriented problem solver with ability to identify root causes of support and retention issues and implement scalable fixes Proactive and results-oriented with strong sense of ownership, accountability, and bias toward action Resilient and composed under pressure with ability to thrive in a dynamic, fast-paced support environment Willingness to roll up sleeves and handle frontline support, escalations, and complex customer issues to stay connected to customer needs and model excellence Growth mindset with eagerness to develop leadership skills while maintaining deep customer support expertise Preferred Skills Experience in fintech, financial services, SaaS, or high-growth technology environments with complex support needs Background in customer retention programs, churn analysis, or customer health scoring Exposure to support automation, customer onboarding tools, or lifecycle communication platforms Experience with multiple support channels (email, chat, phone, social media) Interest in pursuing certification in customer experience, support management, or quality assurance Compensation & Benefits Competitive base salary commensurate with experience 100% employer-paid healthcare and dental coverage Generous paid time off (PTO) and paid holidays Birthday leave Company-inclusive birthday, anniversary, and special achievement celebrations Professional development and growth opportunities in support leadership Work with cutting-edge A.I. technology in the fintech space Off-site company-sponsored events for employees and family members A stable and thriving company positioned for long-term growth, regardless of economic conditions Location & Work Arrangement On site employment at our modern offices in Wesley Chapel, FL (Tampa Bay Area) Be Part of Something Bigger At VantagePoint AI, you won't just manage customer support. You'll be a strategic leader helping independent traders achieve financial freedom by ensuring they receive world class service and support. This is your chance to make a measurable impact at a company that has been revolutionizing trading technology for over 46 years. Ready to lead? Apply today and help us write the next chapter in customer success excellence. We participate in E-Verify.
$35k-68k yearly est. Auto-Apply 4h ago

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Field Services Team Leader II
Stefanini Group 4.6
Assistant supervisor job in Tampa, FL
Details: Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia. Create a cohesive team environment through consistent management Coach and counsel of direct reports including providing feedback including positive recognition, conduct performance evaluations, training, mentoring and handling discipline issues Write employee performance evaluations, deliver annual merit reviews, update employee journals daily, and performing other administrative tasks as assigned Perform root cause analysis and identify opportunities to improve efficiencies Ensure direct reports meet their goals and follow departmental processes Responsible for day to day operations of Service Desk Work with the Project and Senior Management Team for long term strategies and achieving Service Level Agreements (SLAs) set forth by client What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making; Open floor plan environment where collaboration is highly encouraged! Details: High school diploma or equivalent required 3+ years of management experience including coaching, training, mentoring interviewing, hiring and terminations Good interpersonal skills Excellent attention to detail and organization skills Effective time management and organizational skills Excellent verbal and written communication skills Be a big-thinker, able to think strategically and ready to be and feel a part of the big picture Be flexible & adaptable in your understanding of client needs and goals to achieve successful outcomes #LI-ONSITE #LI-KG1
$60k-92k yearly est. 12d ago
Assistant Supervisor - Billing Credit & Collections
City of Tampa (Fl 3.9
Assistant supervisor job in Tampa, FL
Nature Of Work The employee in this class is responsible for assisting in supervising and performing assignments involving: utility billing credit and collections to enforce and ensure conformance with codes, ordinances, plans, etc., and to ascertain correct charges. Under general supervision, the employee assists in performing supervisory activities to include the scheduling, assignment, and review of office and fieldwork. Considerable initiative and independent judgment are required in determining charges and credits for application to bills and in determining when a customer's account has been undercharged and retroactive billing is necessary. Tact and courtesy are extremely important as work involves considerable public contact, including such tasks as explanation of charges and collection of delinquent accounts. Work is of more than average difficulty and includes investigating complaints received from the public, determining if a problem exists, and coordinating solutions to the problem. The employee might operate a lightweight motor vehicle in the performance of field assignments. Work is reviewed through conferences, reports submitted, and results obtained. Examples of Duties Assists in planning, assigning, supervising, training, and reviewing the work of subordinate employees engaged in utility billing, credit and collections; recommends employment, promotion, transfer, discipline, demotion, and dismissal of subordinate employees as necessary; responds to requests for leave; may serve as respondent to grievances; completes employee performance appraisals; administers discipline as required. Tracks meter reading schedule and download of data to prepare for billing; audits meter reads and exceptions for final billing; reviews and approves financial adjustments. Participates in developing strategy and tactical plans for collection of past due accounts; monitors accounts receivable status, deposit coverage and write-off trending; participates in bankruptcy proceedings and records. Participates in Development, implementation and review of team goals; prepares performance reports. Supervises inspections and investigations of the following: new water meter set locations to ascertain correct charges and services to be rendered; accounts that have been opened by contractors and are being transferred to private owners; multi-family units to determine vacancies so credit can be made; claims for credit when dwelling is for sale, under repair, vacant, or used for storage; water accounts to compare water service with refuse service; all locations for vacancy when mail is returned; and, building permit lists to determine whether refuse charges are correct. Collects fees on garbage-only accounts which become delinquent and prepares customer receipt; bills customer accounts retroactively for falsifying records or when incorrect charges have been made; performs follow-ups on delinquent notices, approved applications, and returned bad checks to achieve compliance or collection. Researches and responds to customer billing problems. Prepares and/or reviews and approves periodic and special statistical, financial and other reports; establishes and maintains specialized files and record keeping systems and makes necessary reports; participates in updates to billing rates in system as necessary; resolves errors and problems in accounts, payments etc in order to facilitate processing; verifies customer account information. Performs related work as required. Knowledge, Skills & Abilities Considerable knowledge of: business English and mathematics; rules, regulations, procedures, and functions of utility billing systems; meter reading systems, scheduling and related performance targets; utility rates, fees and taxes; codes and field methods relating to collections; appropriate municipal codes, ordinances, resolutions and regulations. Working knowledge of: effective supervisory practices; deposits, accounts receivable management, write-off, and bankruptcy practices; team dynamics, team building and diversity; business office practices and the computer systems utilized by the department; the layout of the city and its geography. Ability to: plan, assign, supervise, and review the work of subordinate personnel; make mathematical calculations with speed and accuracy; establish and maintain effective working relationships with other employees, officials, and the general public; prepare and present clear and concise reports both orally and in writing; maintain records using a variety of source materials; understand and follow complex oral and written instructions. Skill in: problem solving; oral and written communications. Physical Requirements Mostly sedentary, indoors, requires extended use of computer, typing and viewing monitor. Minimum Qualifications Graduation from an accredited college or university with a bachelors degree in business or public administration or a related field and five (5) years of responsible experience in utility billing and credit including two (2) years of supervisory or lead experience; OR Graduation from an accredited college or university with an associate's degree in business or public administration or a related field, and seven (7) years of responsible utility billing and credit experience including two (2) years of supervisory or lead experience. Or an equivalent combination of education (not less than possession of a high school diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted above. Licenses or Certifications Possession of a valid Florida driver's license. Examination Evaluation of education and experience. Drug testing is included in all pre-employment processing. Comments During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency Conclusion HELPFUL HINTS FOR COMPLETING YOUR APPLICATION: Please register before you begin the application process. This will enable you to view and re-use information from previously submitted applications to complete and submit any future applications. Please make certain your application is complete and the information you provide clearly demonstrates that you possess the minimum job qualifications as stated in the job announcement. Resumes can be submitted in support of an application, but not in lieu of an application. Resumes and copies of certifications or other required documents may be attached to your online application.
$31k-38k yearly est. 20d ago
Assistant Camp Supervisor - Wesley Chapel District Park
Pasco County, Fl 4.3
Assistant supervisor job in Wesley Chapel, FL
General Description JOIN OUR TEAM AS AN ASSISTANT CAMP SUPERVISOR! Responsible recreation leadership work at a County recreation complex or summer recreation program site. Essential Job Functions Planning and implementing arts and crafts projects; daily instruction and behavior management; planning and organizing special events; assisting the Camp Supervisor with development of a comprehensive program of recreational activities; supervising the planning and daily instruction of games, sports, crafts, and other recreational activities for children. Ability to lift and/or move up to 40 pounds and also push or pull heavy objects. Performs related work as required. Knowledge, Skills and Abilities Candidates must possess maturity of judgment, proven leadership ability, and experience in teaching/leading arts and crafts and/or recreational activities. Ability to plan and implement arts and crafts projects, special projects and sports for children. Minimum Requirements PHYSICAL SKILLS: Ability to lift and/or move up to 40 pounds and also push or pull heavy objects. May use a handling device (dolly, cart, etc.) or work with another team member to lift and/or move excessively heavy objects. Ability to bend, stoop, and squat frequently. Ability to communicate effectively using verbal, written and visual communication. EDUCATION, TRAINING AND EXPERIENCE: Must possess a high school diploma or equivalency. Experience with summer day camp programs preferred. A comparable amount of directly related experience MAY be substituted at the County's discretion for the minimum educational requirements if candidates are not available that fully meet the minimum requirements of the position as posted. LICENSES, CERTIFICATIONS OR REGISTRATIONS: Valid CPR and First-Aid certifications preferred. ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act. DRUG-FREE WORKPLACE: Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida Law. VETERANS' PREFERENCE: Under Section 295.07, F.S., chapter SSA-7 Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants. PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORKPLACES FOR 2021 Temporary Position - benefits not available. Not eligible for Veterans' Preference in accordance with FS 295.07.
$33k-40k yearly est. 4d ago
Lab Support Services Supervisor
Labcorp 4.5
Assistant supervisor job in Tampa, FL
Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Supervisor to join our team in Tampa, FL. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives". Work Schedule: Monday-Friday 6pm-2:30am. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Job Responsibilities Supervise the day to day operations of the non-technical staff for the Department Name department Assist with preparation of laboratory specimens for analysis and testing Directly supervise, train, and mentor non-technical personnel of the department Monitor daily workflow in the lab and schedule adequate coverage Responsible for ensuring all shifts in the department are properly staffed Research and resolve any production errors while escalating when necessary Engage in continuous process and service level improvements Perform quality assurance checks to ensure efficiency and accuracy Prepare and maintain Quality Assurance records and documents Meet regularly with direct reports to provide coaching and feedback for their development Responsible for administering and managing policies and procedures Requirements High school diploma or equivalent Associate's degree or higher is preferred 3 years of relevant experience; preferably in a clinical laboratory Prior supervisory or leadership experience is a plus Familiarity with laboratory operations as well as policies and procedures is preferred Strong computer skills and working knowledge of Microsoft Office Excellent communication skills; both written and verbal High level of attention to detail with strong organizational and prioritization skills Strong critical thinking skills with the ability to make decisions in a fast paced environment Ability to handle the physical requirements of the position If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$47k-83k yearly est. Auto-Apply 1d ago
Assistant Supervisor, Aquatics
Sea World 3.6
Assistant supervisor job in Tampa, FL
Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park, you'll play a key role in helping us deliver a memorable and positive experience for our guests. If you're passionate, positive and hard-working, we'd love to have you join our team! Compensation Rate: $17.50/hr. What you get to do: Responsible for supervising a shift within a specific outlet. Responsible for performing job duties/tasks of positions within scope of supervision. Establish and maintain a positive atmosphere which ensures the highest level of ambassador performance and guest service while enforcing and complying with safety procedures and guidelines. Supervise, train and counsel ambassadors while ensuring proper training and development in accordance with SEA guidelines; such as minor infractions (i.e. attendance, grooming, etc.). Accurately track ambassador labor to include daily scheduling and break management. Comply with area opening and closing procedures and ensures all ambassadors complete tasks within a timely manner. What it takes to succeed: Must be at least 18 years old Be able to provide approved footwear (e.g. approved non-slip sneaker shoes, specified color requirements, etc.) upon first date of employment. Have a minimum of three (3) months park experience with no significant performance deficiencies within that period or equivalent 3 months external leadership industry experience. Be able to perform job duties/task and meet the minimum qualifications of the positions within the scope of supervision. Have working knowledge of the English language with excellent verbal and written communication skills. Provide excellent guest service to guests and ambassadors. Be able to walk and stand for long periods of time in extreme weather conditions. Be willing to work a flexible schedule that includes weekdays, weekends, evenings and holidays. Consistently practices safe work habits including, but not limited to the use of personal protective equipment, lifting and reporting of unsafe situations. Be willing to comply with and ensure ambassadors comply with all SEA grooming guidelines and employment standards. Be able to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines to include American Red Cross Lifeguard and Lifeguard Instructor certification. Additional Job Description Must attach resume to be considered for this role The perks of the position: Paid Time Off Complimentary Park Tickets and Passes Park Discounts on Food and Merchandise Medical, Dental, and Vision Insurance 401K Retirement plan Voluntary Insurance Life Insurance Disability Benefits Tuition Reimbursement Dependent and Health Care Flexible Spending Accounts Employee Assistance Program Legal Assistance Plan EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
$17.5 hourly Auto-Apply 3d ago
Assistant Supervisor, Aquatics
United Parks & Resorts Inc.
Assistant supervisor job in Tampa, FL
Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park, you'll play a key role in helping us deliver a memorable and positive experience for our guests. If you're passionate, positive and hard-working, we'd love to have you join our team! Compensation Rate: $17.50/hr. What you get to do: * Responsible for supervising a shift within a specific outlet. * Responsible for performing job duties/tasks of positions within scope of supervision. * Establish and maintain a positive atmosphere which ensures the highest level of ambassador performance and guest service while enforcing and complying with safety procedures and guidelines. * Supervise, train and counsel ambassadors while ensuring proper training and development in accordance with SEA guidelines; such as minor infractions (i.e. attendance, grooming, etc.). * Accurately track ambassador labor to include daily scheduling and break management. * Comply with area opening and closing procedures and ensures all ambassadors complete tasks within a timely manner. What it takes to succeed: * Must be at least 18 years old * Be able to provide approved footwear (e.g. approved non-slip sneaker shoes, specified color requirements, etc.) upon first date of employment. * Have a minimum of three (3) months park experience with no significant performance deficiencies within that period or equivalent 3 months external leadership industry experience. * Be able to perform job duties/task and meet the minimum qualifications of the positions within the scope of supervision. * Have working knowledge of the English language with excellent verbal and written communication skills. * Provide excellent guest service to guests and ambassadors. * Be able to walk and stand for long periods of time in extreme weather conditions. * Be willing to work a flexible schedule that includes weekdays, weekends, evenings and holidays. * Consistently practices safe work habits including, but not limited to the use of personal protective equipment, lifting and reporting of unsafe situations. * Be willing to comply with and ensure ambassadors comply with all SEA grooming guidelines and employment standards. * Be able to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines to include American Red Cross Lifeguard and Lifeguard Instructor certification. Additional Job Description * Must attach resume to be considered for this role The perks of the position: * Paid Time Off * Complimentary Park Tickets and Passes * Park Discounts on Food and Merchandise * Medical, Dental, and Vision Insurance * 401K Retirement plan * Voluntary Insurance * Life Insurance * Disability Benefits * Tuition Reimbursement * Dependent and Health Care Flexible Spending Accounts * Employee Assistance Program * Legal Assistance Plan EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
$17.5 hourly Auto-Apply 4d ago
Panda Express - Service Team
MacDill AFB #3919
Assistant supervisor job in Tampa, FL
Panda Express - Focus Group Services Llc in MacDill AFB, FL. is looking for team members to join our strong team. Our ideal candidate is a self-starter, motivated, and engaged. Responsibilities Exceptional Guest Experience: Builds emotional connection with Guests through Food, Service & Ambiance. Provides quality service to Guests. Greet Guests in a courteous and hospitable manner. Provides requested information regarding the menu, and handles Guest questions and complaints effectively Thrive in a safe and supportive work environment with team members who become friends Store Environment: Maintains a clean, safe, and sanitary store environment in compliance with Operations standards. Cleans all areas of the store following proper procedures in the use, handling, and storage of cleaning chemicals. Ensures compliance with all food safety, work safety, and sanitation requirements. Benefits You'll get opportunities to gain skills that help you rise in your career, no matter where you go How we reward you: Flexible schedules Great pay and bonus Free meals while working at Panda Medical and Dental Insurance for full-time associates Associate discounts for many brands Referral bonuses, Hands-on paid training to prepare you for success On-Going Career & Leadership Development Qualifications Friendly and helpful team members knowledge of basic food preparation and cooking skills High school diploma, or general education degree Ability to apply reasonable understanding in carrying out instructions in written, oral or diagram form We are looking forward to receiving your application. Thank you.
$39k-73k yearly est. 60d+ ago
DC Assistant Supervisor - Stocking
O'Reilly Auto Parts 4.3
Assistant supervisor job in Lakeland, FL
Identify, prioritize, and oversee the proper stocking of incoming product to ensure accurate and available inventory. Resolve personnel and shipment issues that arise within the department. Oversee and perform all tasks according to the proper method for the DC-WMS or paper. ESSENTIAL JOB FUNCTIONS Assist the Stocking Supervisor with the following job duties: Supervise the distribution and stocking of all incoming merchandise including common carrier freight, UPS, WTW, and new store returns to ensure they are completed accurately. Manage the Inbound Lead and Inbound Materials handling personnel. Responsible for the safety of all DC team members and coordinating efforts with the safety supervisor on safety and security concerns. Ensure RGS' and stock adjustments are completed accurately and timely. Ensure that surplus merchandise is handled accurately, and product line maintenance is completed as necessary. Oversee the timely completion of new product line set ups and changeovers. Responsible for team member evaluations being written and delivered in a timely manner. Enforce and clarify company policies and procedures which includes ensuring that all equipment users are properly trained and licensed as required. Maintain a clean, neat, and organized DC. Communicate with the other supervisors to maintain an even and steady workflow. Work with the HR supervisors to interview and hire prospective team members. Coordinate with the operations manager to establish goals and plans for accomplishing these goals. Plan and conduct monthly department meetings with team members. Work with operations manager on capital expenditures listing for budgeting purposes. Maintain safety standards while operating and identify unsafe practices and situations. All other duties as assigned. SKILLS/EDUCATION/EXPERIENCE Required: High school diploma or equivalent (GED) Excellent at detailed work with above average skills in areas of written and verbal communication Must be able to oversee multiple tasks at one time and prioritize accordingly Excellent leadership abilities with a focus on customer service Must be able to read and match numerical and alpha characters quickly and accurately Basic computer skills Desired: Completion of O'Reilly supervisor training course College degree Experience in stocking incoming freight in a warehouse environment Fluency in multiple languages (Spanish is highly desired) Advanced computer skills O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: * Competitive Wages & Paid Time Off * Stock Purchase Plan & 401k with Employer Contributions Starting Day One * Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) * Team Member Health/Wellbeing Programs * Tuition Educational Assistance Programs * Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ******************* or call ************** option , and provide your requested accommodation, and position details.
$26k-34k yearly est. 19d ago
Environmental Services Team Lead
Parallel 4.4
Assistant supervisor job in Wimauma, FL
Job Description Worksite: Wimauma FL, Monday- Friday 6am-230pm Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve. IN A NUTSHELL… The Environmental Services Shift Lead is responsible for the direct onsite management and administration of the EHS technicians ensuring the facility and production machinery is provided with adequate and timely custodial services. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit ********************* WHAT YOU WILL BE DOING Ensure all Parallel Policies and Procedures for the daily operations are fully compliant with all Federal and state regulations. Responsible for scheduling and prepping custodial, room cleaning and disposal work at the cultivation site. Works closely with Cultivation, Trim, and IPM Department Team Shift Leads to ensure proper cleaning needs are met throughout the facility. Responsible for taking inventory of all supplies and chemicals for Environmental Services. Accurately collect, weigh and record disposal weights; ensuring compliance with all disposal requirements. Utilize sterile techniques to ensure all grow room surfaces are free of pathogens. Takes an active role in developing new protocols for grow space sterilization. Maintaining a daily online task sheet detailing the progress on whichever grow room is currently being cleaned. EXPERIENCE AND SKILLS YOU'LL BRING Required Age 21 or over High School Diploma or equivalent Valid Government-Issued Photo ID Ability to comprehend written and oral instructions in English Knowledge of chemical use and purpose Good organization and time management skills Ability to calculate and document weight and % measures Must be able to pass a respirator fit test and wear a respirator for certain tasks Preferred 3+ years custodial experience with knowledge of proper and safe use of custodial equipment PHYSICAL REQUIREMENTS Ability to lift up to 50lbs Ability to move safely over uneven terrain or in confined spaces Ability to be able to be in constant standing/moving position Ability to perform various physical activities, including lifting, standing, and squatting Ability to work in extreme weather Ability to ascend/descend a ladder YOU WILL BE SUCCESSFUL IF YOU… Are self-motivated; micro-managing isn't fun for anyone Roll your sleeves up and do the work; strategy is important, but so is getting stuff done Can work fast and be flexible; our industry is always changing Play nice with others; we collaborate with each other a lot Think creatively; sometimes, the "traditional" solution isn't the best one WHAT YOU GET Employee discount Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs Balance and flexibility; paid time off, paid parental leave, flexible work arrangements Tuition Reimbursement Programs Pet Insurance Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES Our Vision - why we exist - is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids. Our Mission - how we will do this - is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement. Our Values - Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
$48k-91k yearly est. 22d ago
Patient Services Team Lead - Behavioral Health
MCR Health 4.0
Assistant supervisor job in Bradenton, FL
Why MCR Health? A career at MCR Health offers exciting opportunities with one of the largest Healthcare companies in the areas we serve. Now, more than ever, we are looking for exceptional people to support our passion to provide "Exceptional Care to Everyone, Every Time" and our Mission to serve everyone. Whether you are providing direct patient care or in other areas of our Company, you can find a home here. We invite you to be part of our Company where you can grow your career and serve with your heart. In our time of Company growth, we are seeking a Patient Services Representative Team Lead - Behavioral. Work Location: Bradenton, FL As part of this role, you will: * Oversees Patient Services Representatives and their daily work, and responsibilities, and monitors their productivity as directed by the Patient Services leadership team * Provides feedback and coaching to Patient Services Representatives per the MCR Health Supervisor Reference Manual and Employee Handbook * Assists in orientation and training of Patient Services Representatives upon hire and as directed by the Patient Services Dept leadership team * Provides friendly, courteous, and professional service always to all patients, visitors, co-workers, and leaders (To Provide an Exceptional Experience to Everyone, Every Time) * Demonstrates an excellent understanding of telephone usage and the operation of the telephone system What you need to bring to this role: * Minimum of High School Graduate or GED equivalent- must supply verification * At least 1 year of customer service experience in a high-volume impact environment, preferably in a healthcare field preferred
$39k-65k yearly est. 22d ago
CORRECTIONAL PROBATION SENIOR SUPERVISOR - 70007426
State of Florida 4.3
Assistant supervisor job in Winter Haven, FL
Working Title: CORRECTIONAL PROBATION SENIOR SUPERVISOR - 70007426 Pay Plan: Career Service 70007426 Salary: $65,585.26 (Minimum Annually) Total Compensation Estimator Tool FLORIDA DEPARTMENT OF CORRECTIONS Facility: 10-2 Winter Haven Probation and Parole This is an internal promotional opportunity only. Only current FDC employees will be considered. Salary will be determined in accordance with current pay procedures. Correctional Probation Senior Supervisor vacancy located at: 10-2 Winter Haven Probation and Parole Office Winter Haven, Florida (Polk County) Employees interested in this promotional opportunity must apply for this vacancy using the People First system. No paper applications will be accepted. Applications will be accepted electronically until 11:59 pm on the closing date. Applicants are responsible for providing the following information on their applicant profile: current employment, previous employment, training, and education. Incomplete profiles will not be considered. DESCRIPTION The incumbent in this position is responsible for directing and supervising correctional probation officers, senior officers, specialists, supervisors and support staff supervisors and for managing the operation of a large size, independent office. This position shall monitor the daily activities of correctional probation officers, senior officers, specialists and supervisors to ensure investigative and supervision services are provided in accordance with Florida statutes, department rules, and the probation and parole manual of procedures. EXAMPLES OF WORK The primary duty of the employee(s) in the position(s) allocated to this class is to spend the majority of time communicating with, motivating, training and evaluating employees, planning and directing their work; and having the authority to recommend the hire, transfer, promotion, suspension, discharge, assignment, reward or discipline subordinate employees. Reviews and approves correspondence and investigations including presentence, post-sentence, other state, pre-parole, special, and other investigations for the courts, parole commission, the department and other states for quality, accuracy and content per departmental policy and procedure. Also, reviews and approves violation reports, affidavits, and warrant requests for offenders for quality, accuracy and content per departmental policy and procedure. Reviews and approves entries into the court ordered payment system and management information system and requests for information from NCIC/FCIC and DHSMV. Distributes and reviews workloads to ensure consistent and uniform enforcement of supervision order. Assigns new and transfer offenders for supervision and assigns investigations. Monitors assignments for equitable distribution. Reviews compliance with field supervision standards in accordance with supervision protocol. Conducts initial, quarterly, semi-annual, annual, special and pre-termination case reviews on individual offenders, as required. Follows up as needed. Reviews and approves recommendations for early termination of supervision and reduction of sentence. Accompanies staff in the field as mandated to monitor compliance with field safety procedures and supervision duties. Monitors supervisory staff compliance with department policies and procedures as they relate to the supervision of officers and specialists. Supervises the implementation of policies and procedures established by the department and ensures the satisfactory delivery of services. Ensures that management review standards are consistently met. Holds regular staff meetings. Disseminates new policies and procedures to staff as appropriate. Evaluates employee performance and develops performance improvement plans as necessary. Counsels, motivates and guides staff in the daily performance of their duties. Ensures staff compliance with mandated training requirements. Reviews and approves requests for leave, ensuring adequate office and workload coverage. Reviews and approves travel vouchers. Interviews applicants for employment and conducts background investigations on prospective employees. Maintains liaison with the judiciary, prosecutors, public defenders, law enforcement, treatment providers, non-profit service agencies, governmental agencies, other facilities, offices and bureaus of the department and other criminal justice representatives. Exhibits appropriate demeanor and knowledge as a representative of the department. Demonstrates sensitivity to public and victim needs, concerns and complaints and takes appropriate, prompt action as required. Actively corresponds and negotiates with office landlord on issues relating to office lease and maintenance. Implements and follows procedures relating to the operation of office equipment and maintains current inventory. Ensures staff compliance with office security, safety and appearance standards. Processes vendor invoices, distributes warrants to vendors and assists in the review of vendor invoices in compliance with Florida statutes. Manages office budget for office supplies and equipment. When assigned an intake unit, directs the intake process to ensure notification and assignment of an offender placed under supervision or received for investigation are handled effectively and efficiently so that all assignments are detected and processed. Supervises storage of inactive files to include sealing, expunging and destruction as required. Manages and supervises offenders as required in an officer's absence. Conducts investigations as required when workload demands, or special circumstances deem it necessary. Performs court-ordered payment receipting duties in the absence of the designated receipt writer. Verifies monetary collections and makes bank deposits. Monitors the court-ordered payment system exceptions as required. Handles administrative duties as assigned. Assists in the absence of the Correctional Probation Deputy Administrator. Oversees specialized programs or contracts. Attends and delivers training relating to the duties and responsibilities of the job, for career development and to remain knowledgeable about new technology. ESSENTIAL/ENTRY LEVEL KSA's: Ability to work independently and/or under stressful conditions. Ability to describe facts and events accurately. Ability to communicate effectively. FULL PERFORMANCE LEVEL KSA's: Knowledge of probation and parole and/or offender classification functions and procedures. Knowledge of criminal justice system and court procedures. Knowledge of techniques for advising, interviewing, and counseling. Ability to assist offenders in solving problems. LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS Certified in accordance with Florida Statutes 943.13 Bachelor's degree from an accredited college or university All employees in the correctional probation officer classes shall be required to possess a valid driver's license as a condition of employment in accordance with 33-208.402, Florida Administrative Code and Section 322.03(3) Florida Statutes. If you have any questions regarding this vacancy, please contact SSU Promotions at ************. If you are experiencing technical difficulties applying online, please contact the People First Service Center at **************. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
$65.6k yearly 6d ago
Supervisor, Pharmacy Data Entry
Knipper 4.5
Assistant supervisor job in Lakeland, FL
YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! The Pharmacy Data Entry Supervisor manages the pharmacy data entry team, activities, processing, order fulfillment and deliverables associated with assigned Pharmacy Program(s). Responsibilities Ensure prescription data entry services are completed in an accurate, efficient, and timely manner through management, review, and training of the pharmacy data entry team Serves as a liaison between pharmacy data entry and program teams, assessing current and future data entry needs and ensuring proper staffing for those needs Direct the work force either directly or indirectly through the management hierarchy to include interviewing, selection, orienting, training, coaching, performance management, as appropriate Coordinate and supervise the daily activities of pharmacy data entry team members that range from routine to moderately complex. Typically, does not spend more than 5% of time performing the same work as those supervised Monitoring attendance, weekly timecard approval, and PTO requests Ensuring pharmacy technicians understand and comply with all pharmacy objectives, performance standards, and policies Assist Team Leads with answering questions regarding best practices Ensure necessary changes are made in staffing based on day of week, volume of work, client priority, or other anticipated or unanticipated events to ensure SLAs are achieved Identify operational issues, suggest, and implement improvements Monitor and evaluate performance, train, coach, and escalate performance issues as necessary Monitor Key Performance Indicators (KPIs) - Identify, track, and utilize KPIs to achieve business objectives and drive continuous process improvement Perform routine audits to ensure standard operating procedure (SOP) compliance Ensures completion of new hire on-boarding and competency training Preparing reports and analyzing data to assist management of goals Working with other supervisors and management team members to support Custom Pharmacy Solutions and maximize customer satisfaction Keep management updated on all activities, metrics, and issues Provide communication and follow up to ensure teams are fully informed of all new information related to products, procedures, customer needs and company related issues, changes, or action Monitor individual, team results to identify and act on both positive and negative performance trends to ensure attainment of revenue goals and performance targets Ensure that staff receive the training needed to be proficient in their roles Answer questions and requests, respond to and refer inquiries to the Pharmacist when necessary Provide high quality customer service to patients and doctors while protecting patient confidentiality Perform all other duties as assigned The above duties are meant to be representative of the position and not all-inclusive. Qualifications MINIMUM JOB REQUIREMENTS: Bachelor's Degree and/or three (3) or more years related experience or equivalent combination of education and experience Three (3) or more years of work experience in pharmacy, managed care, Medicaid and/or Medicare organizations, pharmaceutical and/or biotech manufacturer, insurance, medical office, or related field Two (2) or more years of supervisory experience providing customer service to patients, clients, or customers, including meeting quality standards for services - preferably in a call center setting Registered and licensed pharmacy technician by the Kentucky Board of Pharmacy in good standing Commitment to complete the ‘technician in training' requirements approved by the Indiana Board of Pharmacy within one year of hire date, if unlicensed Nationally certified through the PTCB or another approved certifying agency (preferred, but not required) Knowledge of medical terminology (including sig codes and Roman numerals), brand and generic names of medications, and general pharmacy terminology Experience with HIPAA, PDMA, cGMP adverse events Experience with insurance procedures, drug reimbursement issues, and claim adjudication process KNOWLEDGE, SKILLS & ABILITIES: Ability to coach, train, and motivate employees and evaluate their performance Service minded; focus on recognizing and meeting the needs of others (especially patients and care partners) Able to manage one's own time and that of their direct reports; seeks agreement on resource allocation considering all stake holders; demonstrates frugality by properly preparing and adhering to budgets; seeks ways to decrease cost and spend only on things that improve customer satisfaction Thorough understanding of the State of Kentucky Board of Pharmacy Regulations Personal initiative and commitment to team and organizational goals Ability to work independently with minimal supervision Ability to work under pressure and appropriately prioritize responsibilities Ability to accept changing workflows and unexpected demands requiring flexibility Excellent verbal and written communication skills Excellent analytical, problem solving and decision-making skills Excellent interpersonal and customer service skills Excellent organization skills with attention to detail Excellent typing / keyboarding skills Ability to learn from a variety of techniques Ability to accept ambiguity at times and apply decision making skills to determine course of action Ability to follow established process flows Ability to perform accurately and efficiently when inputting information into computer software Ability to effectively multi-task Strong computer skills including Microsoft Office products, presentation software, communication and collaboration tools, and Adobe PDF or comparable. Basic math skills Strong understanding and practice of data entry, medical records, and dispensing systems and equipment Ability to possess and obtain knowledge of medication names - generic and trade Ability to recognize subtle differences in names and numbers Ability to work effectively in highly stressful situations, exhibiting flexibility in changing situations PHYSICAL DEMANDS: Location of job activities 100% inside Stand and sit for prolonged periods of time Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. I understand this and its requirements. I understand this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
$23k-36k yearly est. Auto-Apply 2d ago
Team Lead - Nursing Adult Forensic Services
Gracepoint 3.8
Assistant supervisor job in Tampa, FL
GRACEPOINT BENEFITS Full Health, Dental, Vision, Disability, Accidental, and 401(k) within 1 month of hire Paid Training and Coaching Non-Profit Organization Student Loan Forgiveness Wellness Events PTO accrual starts on day 1 of employment Company Discount Perks POSITION SUMMARY: This is an advanced professional position responsible for the daily operation of the adult forensic program nursing services, supervision of direct service staff, and training and consultation. Oversees care provided by Registered Nurses, Licensed Practical Nurses, and Behavioral Health Technicians. Participates in Quality Improvement activities and program reporting as assigned. Reports to and functions under the direction, instruction, and supervision of the Director of Adult Forensic Services. QUALIFICATIONS: Diploma, Associate, or Baccalaureate Degree from an NLN-approved program with 2 years of nursing experience and one year of supervisory experience preferred. Current, unrestricted license to practice as a Registered Nurse in the State of Florida. Ability to effectively present information and respond to questions from managers, patients, families, employees, and the general public. Ability to establish and maintain positive interpersonal relationships required for proper functioning of the program and lead the team with demonstrated compassion and empathy. Demonstrates skills to handle a variety of tasks and projects simultaneously. Ability to plan, organize, coordinate, and facilitate tasks and work assignments. FUNCTIONAL RESPONSIBILITIES INCLUDE: Provides direct supervision of assigned program staff and ensures training compliance. Supervises and/or coordinates direct service delivery of the reporting unit. Directs the day-to-day operations of the assigned program staff, and manages schedules, overtime, and HR compliance. Maintain cooperative relationships with internal and external programs and agencies. Attend agency-wide, division, and program meetings, seminars, conferences, and workshops to maintain and enhance essential skills and knowledge. Interviews/hires prospective employees and orients them to the program. Assume administrative and supervisory duties in the supervisor's absence. Performs other duties that are similar, related, or are a logical assignment to the job. COMPLIANCE RESPONSIBILITIES INCLUDE: Adheres to all applicable federal, state, local, and company-maintained standards of compliance, ethics, and policies concerned with the administration and delivery of agency services. Meets deadlines, requirements, and expectations as established by the supervisor, agency, and department. Completes administrative functions and data entry timely and accurate. CUSTOMER SERVICE RESPONSIBILITIES INCLUDE: Provides exceptional customer service in all communications and interactions with staff, the general public. Maintains confidentiality and remains calm under stress. Assists staff with support in all areas of functional responsibility in a courteous, supportive manner. Maintains and exhibits servant leadership qualities and exceeds customers' expectations. Schedule TBD Position 1497
$37k-49k yearly est. Auto-Apply 60d+ ago
Family Social Wellness Lead Coordinator
Suncoast Center, Inc. 3.6
Assistant supervisor job in Clearwater, FL
The Family Wellness Coordinator Team Leader is responsible for coordinating and guiding a team of Family Wellness Coordinators in their efforts to promote and enhance the well-being of youth and their families. This position involves providing guidance, support, and coordination to ensure the effective implementation of family-focused events and programming, initiatives, and activities that foster positive relationships, communication, social connectedness and community engagement. The Team Leader plays a critical role in organizing, coordinating and aligning the team's actions. Job Duties: Team Leadership: Provide strong leadership to the Family Wellness Coordinator team, promoting a collaborative and supportive work environment. Set clear goals, expectations, and priorities, and ensure effective communication within the team. Is responsible for ensuring all activities and events are well published, well documented, well run, and well-coordinated. Program Development and Coordination: Becomes a knowledge expert on the CDC Resource for Action on Suicide Prevention, utilizing the framework to guide the team in developing and implementing youth and family-focused activities and initiatives that promote social wellness. Oversee the planning, implementation, and evaluation of activities, ensuring alignment with organizational objectives and community needs. Provide guidance, and support to Family Wellness Coordinators. Direct and approve event materials, offer mentorship, and address any challenges or concerns that arise. Foster professional growth and development within the team. Collaboration and Partnerships: Serves as a liaison on the Youth and Family subcommittee of the Zero Suicide Partners of Pinellas. Foster strong relationships and collaborations with the Suncoast Center staff and community organizations, local agencies, and stakeholders. Seek opportunities for partnerships and leverage resources to enhance the impact of family social wellness initiatives. Resource Development: Facilitate resource development by coordinating with the team to and the Zero Suicide Partners of Pinellas communications specialist and curate materials, toolkits, and educational resources for families. Ensure resources are relevant, accessible, and tailored to meet diverse family needs. Evaluation and Reporting: Reports to the Oversee the monitoring and evaluation of family social wellness programs and initiatives. Analyze data, measure outcomes, and generate reports to assess effectiveness, identify areas for improvement, and communicate impact to stakeholders. Accept Direction from Leadership: Follow the Leadership of Total Family Strategy Manager, providing regular updates on the team's progress, challenges, and successes. Contribute to strategic planning and decision-making processes related to family wellness initiatives. Minimum Qualifications: Education: A bachelor's degree from an accredited college or university in Public Health, Family Studies, Education or any related field. Preference: Experience with veteran community outreach is a plus but not required Licensure: License not required Experience: Must be able to assist families struggling with multiple stressors and child welfare issues. Understanding of community resources and social support development is required. Excellent leadership and team management skills, with the ability to motivate and inspire others towards achieving common goals. Effective interpersonal and communication skills to build relationships with team members, stakeholders, and community partners. Experience in program development, implementation, and evaluation, with a focus on family wellness and community engagement. Familiarity with community resources, support services, and networks available to families. Empathy, patience, and the ability to work with diverse populations and address sensitive issues. Strong organizational and project management skills to oversee multiple initiatives and ensure their successful implementation. Proficiency in data collection, analysis, and reporting for monitoring and evaluation purposes. Knowledge of budget management principles and experience in financial oversight. Continued Negative Drug Screening Continued Clear Criminal Background Check Continued Acceptable Motor Vehicle Record, Valid Insurance, Valid Registration, and Personal Motor Vehicle for daily use. Clear Criminal Background Check (must be in compliance with Florida Laws and Administrative Codes with fingerprinting and determined to be of good moral character). Working Conditions: Must have valid Florida driver's license and a driving record that is acceptable to Suncoast Center; must meet minimum levels of personal automobile liability insurance; requires both indoor and outdoor work with outreach to off-site locations. Exposure to extreme heat and humidity during the summer months. Schedule may be irregular and will include evenings and weekends. Work is primarily off site in community locations. Computer Literate Suncoast Center, Inc follows all federal guidelines related to marijuana use All positions require a screening through the Clearinghouse. This site was implemented under the directive of House Bill 531 (2025). *********************************
$38k-70k yearly est. Auto-Apply 7d ago
Supervisor, Pharmacy Data Entry
Knipperx Inc.
Assistant supervisor job in Lakeland, FL
YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the Caretria Team! The Pharmacy Data Entry Supervisor manages the pharmacy data entry team, activities, processing, order fulfillment and deliverables associated with assigned Pharmacy Program(s). Responsibilities Ensure prescription data entry services are completed in an accurate, efficient, and timely manner through management, review, and training of the pharmacy data entry team Serves as a liaison between pharmacy data entry and program teams, assessing current and future data entry needs and ensuring proper staffing for those needs Direct the work force either directly or indirectly through the management hierarchy to include interviewing, selection, orienting, training, coaching, performance management, as appropriate Coordinate and supervise the daily activities of pharmacy data entry team members that range from routine to moderately complex. Typically, does not spend more than 5% of time performing the same work as those supervised Monitoring attendance, weekly timecard approval, and PTO requests Ensuring pharmacy technicians understand and comply with all pharmacy objectives, performance standards, and policies Assist Team Leads with answering questions regarding best practices Ensure necessary changes are made in staffing based on day of week, volume of work, client priority, or other anticipated or unanticipated events to ensure SLAs are achieved Identify operational issues, suggest, and implement improvements Monitor and evaluate performance, train, coach, and escalate performance issues as necessary Monitor Key Performance Indicators (KPIs) - Identify, track, and utilize KPIs to achieve business objectives and drive continuous process improvement Perform routine audits to ensure standard operating procedure (SOP) compliance Ensures completion of new hire on-boarding and competency training Preparing reports and analyzing data to assist management of goals Working with other supervisors and management team members to support Custom Pharmacy Solutions and maximize customer satisfaction Keep management updated on all activities, metrics, and issues Provide communication and follow up to ensure teams are fully informed of all new information related to products, procedures, customer needs and company related issues, changes, or action Monitor individual, team results to identify and act on both positive and negative performance trends to ensure attainment of revenue goals and performance targets Ensure that staff receive the training needed to be proficient in their roles Answer questions and requests, respond to and refer inquiries to the Pharmacist when necessary Provide high quality customer service to patients and doctors while protecting patient confidentiality Perform all other duties as assigned The above duties are meant to be representative of the position and not all-inclusive. Qualifications MINIMUM JOB REQUIREMENTS: Bachelor's Degree and/or three (3) or more years related experience or equivalent combination of education and experience Three (3) or more years of work experience in pharmacy, managed care, Medicaid and/or Medicare organizations, pharmaceutical and/or biotech manufacturer, insurance, medical office, or related field Two (2) or more years of supervisory experience providing customer service to patients, clients, or customers, including meeting quality standards for services - preferably in a call center setting Registered and licensed pharmacy technician by the Kentucky Board of Pharmacy in good standing Commitment to complete the ‘technician in training' requirements approved by the Indiana Board of Pharmacy within one year of hire date, if unlicensed Nationally certified through the PTCB or another approved certifying agency (preferred, but not required) Knowledge of medical terminology (including sig codes and Roman numerals), brand and generic names of medications, and general pharmacy terminology Experience with HIPAA, PDMA, cGMP adverse events Experience with insurance procedures, drug reimbursement issues, and claim adjudication process KNOWLEDGE, SKILLS & ABILITIES: Ability to coach, train, and motivate employees and evaluate their performance Service minded; focus on recognizing and meeting the needs of others (especially patients and care partners) Able to manage one's own time and that of their direct reports; seeks agreement on resource allocation considering all stake holders; demonstrates frugality by properly preparing and adhering to budgets; seeks ways to decrease cost and spend only on things that improve customer satisfaction Thorough understanding of the State of Kentucky Board of Pharmacy Regulations Personal initiative and commitment to team and organizational goals Ability to work independently with minimal supervision Ability to work under pressure and appropriately prioritize responsibilities Ability to accept changing workflows and unexpected demands requiring flexibility Excellent verbal and written communication skills Excellent analytical, problem solving and decision-making skills Excellent interpersonal and customer service skills Excellent organization skills with attention to detail Excellent typing / keyboarding skills Ability to learn from a variety of techniques Ability to accept ambiguity at times and apply decision making skills to determine course of action Ability to follow established process flows Ability to perform accurately and efficiently when inputting information into computer software Ability to effectively multi-task Strong computer skills including Microsoft Office products, presentation software, communication and collaboration tools, and Adobe PDF or comparable. Basic math skills Strong understanding and practice of data entry, medical records, and dispensing systems and equipment Ability to possess and obtain knowledge of medication names - generic and trade Ability to recognize subtle differences in names and numbers Ability to work effectively in highly stressful situations, exhibiting flexibility in changing situations PHYSICAL DEMANDS: Location of job activities 100% inside Stand and sit for prolonged periods of time Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. I understand this and its requirements. I understand this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
$24k-37k yearly est. Auto-Apply 23h ago
Lead Coordinator
Ridge Energy Savers
Assistant supervisor job in Lake Wales, FL
Put Your People Skills to Work - Join a Team Where Great Conversations Drive Real Results! For over 50 years, Ridge Energy Savers has been a trusted name in residential and commercial HVAC services. We're proud of our strong reputation, built on customer satisfaction and a commitment to doing things right the first time. As we continue to grow, we're expanding our sales team and looking for motivated professionals to help us connect with more customers and share the value of what we do. Position: Lead Generation & Appointment Setter As a key part of our sales support team, you'll be the first voice potential customers hear. Your role will be to generate interest, qualify leads, and schedule appointments for our experienced sales representatives. If you're outgoing, detail-oriented, and goal-driven, we'd love to hear from you. What You'll Do: Make Outbound Calls: Reach out to potential clients to introduce our services and create opportunities for further conversation. Qualify Leads: Ask the right questions to determine customer interest and fit. Schedule Appointments: Coordinate meetings between leads and our sales team, ensuring a smooth handoff. Manage CRM Records: Keep detailed, accurate records of all customer interactions. Communicate Value: Share Ridge Energy Savers' strengths and offerings in a way that sparks interest. Collaborate with Sales: Work closely with the sales team to align on goals and outreach strategies. What You Bring: High school diploma or equivalent Experience in telemarketing, customer service, or lead generation required Excellent verbal communication and active listening skills Comfortable working with CRM systems and standard computer applications Highly organized with strong attention to detail Motivated by results and meeting goals Ready to Take the Next Step? Apply today and you may be interviewing as soon as tomorrow! Ridge Energy Savers is an Equal Opportunity Employer. All candidates must pass a comprehensive pre-employment screening upon hire, including a review of criminal history.
$29k-51k yearly est. 6d ago
Service Supervisor
Crown Residential
Assistant supervisor job in Ellenton, FL
Full-time Description The Service Supervisor oversees service staff and maintains a luxurious appearance of the community. Ensures all maintenance upholds a safe living environment for the residents. Possesses a thorough knowledge of preparing for resident move ins and outs, and general household repairs are your keys to success. Leads a team to strategize innovative preventative maintenance ideas that will save the organization money and increase safety level. RESPONSIBILITIES: Tasks listed below and are not an exhaustive list of all the tasks that may be required for this position. Establish and manage a team of qualified and trained Teammates Assist Property Director in hiring, inspecting, counseling and promoting, staffing levels as directed by the Regional Director Maintain a safe working environment and educate Teammates on practicing safe procedures Inspect common areas to ensure they are safe, clean, and well serviced and meets Crown Residential Standards Report liability hazards found in the community to Property Director and or, Regional Director Schedule maintenance for apartments, pools, parking lots, building exteriors, common areas, etc. Respond to all service requests in a timely manner to ensure resident satisfaction Responsible for 24-hour emergency maintenance for on-call rotations and provide reliable and timely service Responsible for service follow-ups and team's success in service delivery and completion Prepare and inspect apartments for move-in readiness after becoming vacant Conduct all work in compliance of OSHA and Equal Housing Opportunity Monitor storing of equipment, supplies, and tools in a secure area Delegate+ inventory of supplies and tools Manage budget for equipment and supplies for maintenance and order supplies from vendors Manage and authorize overtime for non-exempt teammates Ensure that all work is performed according to Crown Residential's procedures and standards Make recommendations and modifications regarding property performance, business needs, etc. Any other tasks assigned or directed OTHER KNOWLEDGE, SKILLS, AND ABILITIES: Maintain a high-quality condition of the community, provide excellent customer service, supervise preparation of move-ins, and operate within approved budget Attend all required Crown Residential maintenance trainings Ability to effectively work in a team setting and collaborate with administrative staff Possess and practice exceptional safety skills while on the job. Be highly motivated and have a positive attitude Valid Driver's License and reliable transportation Ability to prioritize multiple tasks, follow-up, and follow through Ability to provide coverage on a rotating basis for property on an on-call basis as needed Awareness of working long hours outdoors and in the elements Professional appearance and demeanor Have a thorough knowledge of safety and the proper operation of all tools and equipment. Ability to effectively manage and lead a team of Service Teammates Have excellent customer service skills when talking to residents about service needs. Hands on working knowledge of typical apartment maintenance Ability to work a schedule during normal working hours and that may be other than Monday-Friday, 8-5. Work in excess of 40 hours per week is likely Consistent, regular and in person attendance during assigned hours at the workplace are required Crown Residential, LLC. is an equal employment opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other consideration made unlawful by applicable federal, state, or local laws. Requirements EDUCATION, EXPERIENCE, CERTIFICATION: Required: High school diploma or equivalent EPA Section 608 HVAC Type I Preferred: Bachelor or Teammates degree Previous experience in a maintenance supervisory role in the multi-family/hospitality industry CFC/EPA, CPO certifications North American Technician Excellence (NATE) Heating, ventilation, air conditioning, and refrigeration certification (HVAC)
$34k-57k yearly est. 60d+ ago
Supervisor, Medical Staff Services - Wiregrass Ranch Hospital
Orlando Health 4.8
Assistant supervisor job in Wesley Chapel, FL
Supervisor, Medical Staff Services About Orlando Health Wiregrass Ranch Hospital 3000 Wiregrass Ranch Blvd, Wesley Chapel, FL 33543 Opening soon in Wesley Chapel, Orlando Health Wiregrass Ranch Hospital will bring world-class healthcare closer to the growing communities of Pasco County. This state-of-the-art facility is designed to deliver advanced medical services, innovative technology, and compassionate care in a modern, patient-centered environment. As part of the Orlando Health network, Wiregrass Ranch Hospital will offer access to a comprehensive range of specialties, highly skilled physicians, and the trusted quality that Orlando Health is known for. Our mission is to provide exceptional care while fostering a culture of collaboration, excellence, and community engagement. Position Summary Oversees the day-to-day supervision and coordination of credentialing, privileging, and administrative support activities within the Medical Staff Services department. This position ensures compliance with regulatory and accreditation standards, as well as Orlando Health Bylaws, Policies and Procedures, Rules and Regulations. Essential Functions Supervises and coordinates activities related to initial credentialing, recredentialing, and privileging physicians and allied health professionals. Supervises and coordinates activities for provider onboarding, orientation, and system access. Supervises and coordinates the maintenance of emergency room call schedules. Supports the coordination of Medical Executive Committee, Credentials Committee, and other medical staff meetings including agenda preparation, minutes, and follow-up. Provides leadership, training, and performance feedback to team members as applicable. Manages assignment of tasks, productivity, and development plans of team members as applicable. Collaborates with medical staff leaders, hospital administration, and ancillary departments on matters related to medical staff operations and governance. Facilitates and maintains medical staff Bylaws, policies, standard operating procedures, and privilege forms, in coordination with medical staff leadership, administrative leadership, and legal counsel, as applicable. Interacts daily with Associate Directors and Directors to develop and implement special projects. Exhibits understanding of logistics required to support Directors and Associate Directors. Oversees the accuracy and integrity of the credentialing database. Runs daily reports for tracking and trending. Recommends and implements process improvements to enhance departmental efficiency and service delivery. Assists physicians and allied health professionals with all matters related to medical staff membership, clinical privileges, and system access. Facilitates departmental and organizational initiatives to drive provider engagement. Participates in audits and surveys conducted by external regulatory bodies. Develops professional relationships with medical staff, hospital administration, and other departments to support medical staff operations. Exhibits extensive attention to detail and expects the same from all team members. Ensures adherence to medical staff governing documents and other related policies and procedures. Maintains reasonably regular, punctual attendance with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with Orlando Health policies and procedures. Education/Training Associate's degree in healthcare administration, business, or a related field required. Bachelor's degree preferred. A high school diploma or equivalent and two (2) additional years of directly related experience (for a total of four (4) years of directly related experience) may substitute for the Associate's degree. Licensure/Certification Certified Provider Credentialing Specialist (CPCS) or Certified Professional in Medical Services Management (CPMSM) is preferred. If not currently certified, one of these credentials must be obtained within two years of hire. Experience Two (2) years of experience in medical staff services, including working with physicians and/or coordination of Medical Staff committee meetings. Proficiency in Microsoft Office Suite and credentialing software (e. g. , MD-Staff). Benefits and Perks at Orlando Health At Orlando Health, we are committed to supporting the well-being of our team members and their families. We offer: Competitive Compensation Packages Comprehensive Health Benefits including medical, dental, and vision coverage Retirement Savings Plan with employer contributions Generous Paid Time Off (PTO) and holiday schedule Tuition Reimbursement and Professional Development Programs Employee Assistance Program (EAP) for personal and family support Wellness Initiatives including fitness programs and mental health resources Career Growth Opportunities within a leading healthcare system Exclusive Discounts on services and products
$45k-59k yearly est. Auto-Apply 6d ago
Service Supervisor
Great Dane 4.5
Assistant supervisor job in Tampa, FL
Directly responsible for overseeing all aspects of shop operations in assigned branch. Leads, coaches, and manages technical personnel within Service Department. Responsibilities • Protect and maintain all assets of assigned service area. • Monitor quality of work performed by technicians. • Implement company safety and housekeeping procedures. • Investigate and resolve customer complaints. • Control and maintain tools and equipment. • Ensure a safe and responsible work environment is maintained. • Assist with customer warranty issues when necessary. • Accomplish all supervisory responsibilities associated with branch personnel. • Directly supervise service personnel. • Participate in the recruitment of new service personnel. • Generate repair orders for customer repairs. • Purchase and control job supplies. • Train new service personnel. • Other duties as assigned. Qualifications • Education: High school diploma or equivalent required. • Skills: Excellent supervisory and leadership skills. • Excellent verbal and written communication skills. • Excellent organizational skills and attention to detail. • Excellent time management skills with a proven ability to meet deadlines. • Strong analytical and problem-solving skills. • Ability to prioritize tasks and to delegate them when appropriate. • Proficient with Microsoft Office Suite. • Travel: None.
$35k-58k yearly est. Auto-Apply 16d ago

Learn more about assistant supervisor jobs

How much does an assistant supervisor earn in Brandon, FL?

The average assistant supervisor in Brandon, FL earns between $22,000 and $42,000 annually. This compares to the national average assistant supervisor range of $28,000 to $55,000.

Average assistant supervisor salary in Brandon, FL

$31,000

$22,00010%

$31,000Median

$42,00090%

What are the biggest employers of Assistant Supervisors in Brandon, FL?

The biggest employers of Assistant Supervisors in Brandon, FL are:

United Parks & Resorts Inc.
Sea World of Florida Inc
City of Tampa

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Assistant supervisor jobs in Brandon, FL - 443 jobs

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Service Supervisor

Supervisor, Medical Staff Services - Wiregrass Ranch Hospital

Service Supervisor

Learn more about assistant supervisor jobs

How much does an assistant supervisor earn in Brandon, FL?

What are the biggest employers of Assistant Supervisors in Brandon, FL?