Assistant supervisor jobs in Cheektowaga, NY - 111 jobs

Job Description Hallmark Management Service is an onsite food service management company providing residential dining service, catering, and retail operations at some locations. Our dining program specializes in made from scratch and made to order meals. Our customers will find a wide variety of fresh salads and soups, deli sandwiches, hot entrees, delicious sides, inspiring accompaniments, homemade desserts and more. Our values are purposefully simple, we believe in being honest, hardworking, hospitable, and hungry to achieve great things together. These four simple words help us define what is important and how to make good decisions that we can be proud of together. At Hallmark Management, we offer: Paid time off Paid Holidays Annual opportunities for merit increases Medical, Dental, Vision Insurance Company Paid Life Insurance 401K with a company match Free Meal while working Free nonskid shoes Employee Assistance Program Job Related Duties & Responsibilities Demonstrates complete understanding of all menu items being served and can access associated allergen or additional information that customers may need Lead by example in consistently supporting company policies (i.e. uniform, name tags, safety, cut gloves, etc.) Holds team accountable through field coaching during the shift Supports team in maintaining a clean and organized workspace storing, labeling and rotating product according to our standards Assures all station specific standards are always being met through the employees working in those areas Provides direction to assigned staff to assure that customers are being efficiently served based upon volume throughout meal service Communicate service issues/information to management as needed to assure a smooth-running operation Exhibits a customer comes first attitude Position Requirements: Background Check/Drug Screen Ability to work as part of a team Requires occasional lifting, carrying, pushing, pulling up to 40 lbs. Requires constant standing and walking

Join Our Team and Make a Difference Every Day Supervisor of Community Services Pay: $22.00 - $23.00/hour Schedule: * Tuesday: 1:30pm - 9pm * Wednesday: 8am - 4pm * Thursday: 8am - 4pm * Friday: 1:30pm - 9pm * Saturday: 8:30am - 3:00pm (minimum 3 Saturdays per month) The Summit Center is Western New York's leading provider of evidence-based services for children and adults with autism and other developmental, social, and behavioral challenges. Our team is dedicated to helping every individual we serve achieve their highest level of independence. If you're passionate about making lives better and in search of a good job with dedicated supervisors, great benefits, and a supportive environment become a #DifferenceMaker and join our team. Why Work With Us? * Up to 32 days of paid time off * 14-16 paid holidays annually * Potential for annual raises and profit sharing * Health, dental, and vision insurance/Medical opt-out payment (up to $1,000/year) * 401K with up to 4% employer match * Life and long-term disability insurance Your Impact as the Supervisor of Community Services The Supervisor of Community Services oversees respite and grant-funded services, ensuring program objectives are met for initiatives including STAR Recreation, BFFS, and STAR. Responsibilities include interviewing, training, and supervising Direct Support Professionals (DSPs), planning and scheduling staff and program activities, and providing direct support when needed. * Ensures that the individuals served are provided personal choice and are encouraged and supported in making their own decisions to the greatest extent possible. * Ensures that individuals are offered opportunities to participate in the community to the greatest extent possible and in the most integrated setting appropriate to their needs. * Ensure that provision of services occurs as per individual life plans and/or agency contracts. * Provide crisis intervention as needed * Assist with training of staff in best-practice methods * Perform behavioral, Health and Safety Standards as defined in employee handbook * Ensure quality assurance in the provision of services * Maintain the rights of individuals being served * Assist in hiring and training of staff * Ensure that staff follow incident reporting guidelines as per agency policies and procedures, as well as OPWDD regulations * Complete observations of DSP/Respite staff * Assist with program supply orders and field trip planning * Works as a Life Skills Trainer EDUCATION and/or EXPERIENCE: * Associate's degree in Human Services or related field * One year of experience in the field of developmental disabilities CERTIFICATES, LICENSES, REGISTRATIONS Etc. - A valid NYS Drivers License At The Summit Center, you'll be part of a compassionate, highly trained team committed to empowering individuals to reach their full potential. Let your next job be the one that truly makes a difference. Apply now to become a #DifferenceMaker!

is March 2026.** Leads and supervises team responsible for enterprise network management and operations activities including network development, network adequacy, and provider training and education. Serves as primary point of contact between the business and contracted providers within the Molina network. Responsible for network management including provider education, communication, satisfaction, issue intake, access/availability and ensuring knowledge of and compliance with Molina policies and procedures. **JOB QUALIFICATIONS** **Job Duties:** - Oversees national Molina network management and operations function and team. Responsible for the daily operations of the department, including leading and supporting various enterprise-wide provider services activities including education, outreach and resolving provider inquiries. - Develops and deploys strategic network planning tools to drive provider services and contracting strategy across the enterprise. - Facilitates strategic planning and documentation of network management standards and processes. - Develops standards and resources to help Molina health plans successfully develop and refine cost-effective and high-quality strategic provider networks, establishing both internal and external long-term partnerships. - Collaborates with health plan network leadership and operations teams and functional business unit stakeholders to lead and/or support various provider services functions and strategic initiatives with an emphasis on developing and implementing standards, resources, tools and best practices sharing across the organization. - Develops and deploys strategic network planning tools to drive provider services and contracting strategies across the organization; facilitates planning and documentation of network management standards and processes for all line of business. - Oversees national network management and operations provider contracting strategies - identifying specialties and geographic locations to concentrate resources for purposes of establishing a sufficient network of participating providers to serve the health care needs of Molina members. - Oversees and leads the functions of the external provider representatives, including developing and/or presenting policies and procedures, training materials, and reports to meet internal/external standards. - Assists with ongoing enterprise-wide provider network development and the education of contracted network providers regarding various health plan procedures and claims payment policies. - Develops and implements tracking tools to ensure timely issue resolution and compliance with all network-related standards. - Oversees appropriate and timely intervention/communication when providers have issues or complaints (e.g. claims and encounter data, eligibility, reimbursement, and provider website). - Serves as a resource to support health plam initiatives and help ensure regulatory requirements and strategic goals are realized. - Ensures appropriate cross-departmental communication of provider network initiatives and contracted network provider issues. - Designs and implements enterprise-wide programs to build and nurture positive relationships between contracted providers, ancillary providers, hospital facilities and health plans. - Develops and implements enterprise-wide strategies to increase provider engagement in Healthcare Effectiveness Data Information Set (HEDIS) and quality initiatives. - Provides matrixed team support including: new markets provider/contract support services, resolution support, and national contract management support services. - Builds, drafts and/or performs provider communications, training and education programs for internal staff, external providers, and other stakeholders. - Develops and implements strategies to reduce member access grievances with contracted enterprise providers. - Engages enterprise-wide contracted network providers regarding cost-control initiatives, medical cost ratio (MCR), non-emergent utilization, and Consumer Assessment of Healthcare Providers and Systems (CAHPS) to positively influence future trends. - Ensures compliance with applicable company/plan business requirements including state/federal statutes, government sponsored program requirements, and network access standards. - Hires, trains, manages and evaluates team member performance - provides coaching, development, and recognition; ensures ongoing appropriate staff training, holds regular team meetings, and drives communication and collaboration. **Job Requirements:** - At least 5 years of provider services experience, including experience supporting individual/group providers, hospitals, integrated delivery systems, and ancillary providers with Medicaid, Medicare, and or Marketplace products, or equivalent combination of relevant education and experience. - Understanding of the health care delivery system, including government-sponsored health plans. - Experience with various managed health care provider compensation methodologies, primarily across Medicaid and Medicare lines of business, including: fee-for service (FFS), capitation and various forms of risk, ASO, etc. - Previous experience with community agencies and providers. - Organizational skills and attention to detail. - Ability to manage multiple tasks and deadlines effectively. - Interpersonal skills, including ability to interface with providers and medical office staff. - Experience with preparing and presenting formal presentations. - Project management experience. - Ability to work in a cross-functional highly matrixed organization. - Effective verbal and written communication skills. - Microsoft Office suite and applicable software programs proficiency. **Preferred Qualifications:** - Management/leadership experience. - Contract negotiation experience. To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Pay Range: $80,168 - $128,519 / ANNUAL *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Oversee accounts payable processing for Property Management and Utilities. This role will review invoices to ensure accurate coding of expenses, in addition to resolving any discrepancies or issues that may arise. The Supervisor will assist with managing a team of AP Analysts. Relationships Report to Manager, Accounts Payable Property Management. Continuous contact with: Property managers and property manager administrators Billing department personnel, regarding tenant and property billing information and charge backs Vendors Principle Duties and Responsibilities Review invoices before processing payment. This includes but not limited to verification of GL coding, applicable tax/capital improvements and accurate PO application. Retrieve and review leases for common area maintenance (CAM) and non-CAM verification and to make tenant charge back decisions. Discuss questions with head of AP Property Management and property managers to ensure accuracy in pricing and coding. Provide support to the Property Management Group in reviewing pricing, costs, budgets, expenditures, and projections. Provide for the development, training, and evaluation of department staff. Oversee work of other employees and assist in completion of daily tasks. Review procedures and efficiency and implement processes to make these better. Assist in pursuing rebates and/or refunds from vendors or utility providers where applicable. Contracting utility commodities where and when applicable. Knowledge, Skills and Abilities At least five years' experience in all aspects of accounts payable. Knowledge and experience with property management. Excellent math and computer skills, experienced in excel. Experience with a workflow system. Two-year accounting/business degree preferred. Excellent communication and interpersonal skills; proven ability to work closely with management. Experience in training and managing other accounts payable personnel. Experience with multi-state sales tax rates and accruing sales tax. Including understanding the qualifications of capital improvements. Experience in reading and comprehending lease language. Pay Range: $70,000 - $130,000 Annually Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.

Pay Rate: $27.00-$32.17 Shift: Varies As a member of management team provides oversight and leadership to residential programs. Collaborates with and provides direction and supervision to Medical Coordinator and Direct Care staff to ensure quality direct services are provided to the people we serve in accordance with the agencies mission. Supports the Mission of Residential Services which is committed to providing a continuum of residential settings, creating a safe and functional living environment for all persons served. Through collaboration, people are empowered to become full and active members of their community and to make decisions affecting (or reflecting) how they choose to live their lives. ESSENTIAL FUNCTIONS/RESPONSIBILITIES: • Ensure residential program is of high quality and following regulatory requirements and prepared for external reviews and surveys. Including adherence to HCBS guidelines and home-like environment. • Maintains knowledge of program support area needs (human resources, recruitment, training, information technology, property management, etc.) for communicating needs as appropriate • Ensures high quality medical care and support is being provided in conjunction with medical coordinator and RN • Responsible for appropriate staffing activities including the selection, supervision, and retention of staff to meet individuals' needs and service requirements. • Responsible for the training and on-going development of staff to ensure and improve quality of care • Ensures appropriate, effective, and timely communication across all program settings. • Assumes leadership role in the development and sustenance of positive interpersonal relationships and liaisons with person served, families, advocates, employees, the surrounding community/neighborhood • Responsible for fiscal management duties to ensure sound fiscal accountability within the sites and person served accounts. Ensure that audits are completed of personal accounts twice monthly. • Coordinates placements and ensures pre-admission requirements are met for each new person entering the program. Ensure each person has an appropriately developed person centered plan. • Ensures efficient, confidential and comprehensive record keeping as mandated for person served and staff related activities/incidents and site maintenance. • In addition to your normal schedule, you are expected as your duties require to be on site during evenings, overnights, and weekends. • Is available 24 hours per day for emergencies at sites. • Participates or chairs agency committees, meetings, and training as required • Responsible for adherence to the Senior Residential Manual • Complies with all agency policy and procedures • Other duties as assigned MINIMUM QUALIFICATIONS: • Associates degree in Human Services or related area and 1 year of experience, or equivalent combination of education and experience. • Completion of and/or enrollment in agency Management Training. • Valid Driver's License that meets agency policy. • Lifting requirement of 35 lbs. • Physical agility and ability to react to emergency situations, including maintaining Strategies for Crisis Intervention and Prevention (SCIP-R) certification as per regulatory guidelines. • CPR certification. • Medication Certification required. • Ability to meet physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing. • Ability to lift and transfer individuals manually and mechanically as required by prescribed program/plan. • Ability to effectively respond to common inquiries or complaints from individuals, staff, regulatory agencies or members of the community. SUPERVISORY RESPONSIBILITIES: Responsible for the supervision and development of Direct Care staff. Why People Inc.? When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving outstanding benefits (generous PTO, PTO buyback, affordable insurances, tuition reimbursement, career mentoring, shift incentives, on-demand pay access and more), consistent schedules and the opportunity to help others move closer to their life goals and dreams. People Inc. is the regions most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one-on-one with people who have disabilities and helping them in all aspects of daily life takes someone who's dedicated, caring and compassionate - that's how we treat our employees.

We're making the hiring process easier by using a video interviewing technology called HireVue. After completing your online application, record your job interview using your computer or smartphone at a time that works for you. HireVue will send you an email with a link and instructions. If you can't complete your interview right away, we'd love for you to complete it within a few days. One of our recruiters will be in touch within one to two business days with next steps. We can't wait to see what you have to offer. Text “START” to 47257 or Click HERE to opt in to receive the invite via text message. Message and data rates may apply. Pay rate for this position is: $22.40 / hr The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting Responsibilities Looking for a fulfilling career? We're hiring shift coordinators to assist adults with intellectual and developmental disabilities. This position gives you the opportunity to showcase your leadership and organizational skills in the role of the shift coordinator. Not only will you be a DSP, you will be an advocate and voice as people exercise informed decision making in regards to their own well-being. You will be an ally as they communicate their wants and needs to others. The shift coordinator is a hands-on professional that has a direct role in supporting the daily activities of people with intellectual and developmental disabilities. With the assistance of the leadership team, the shift coordinator will be responsible for coordinating work schedules for all staff. Qualifications Minimum of High School diploma or High School Equivalency; college experience preferred. Valid New York State drivers' license that meets Heritage Christian Services motor vehicle standards. Reliable transportation required. Physical ability to lift over 50 pounds and provide assistance to people who require support with transfers. Minimum six months experience in direct support is required. Ideal candidates should demonstrate: Excellent organizational, verbal and written communication skills Flexibility in scheduling Ability to lead and motivate others Benefits include: Holidays - Full-time employees receive 11 paid holidays a year, including three that can be flexed for days that are important to them. Vacation time - begin to accrue vacation time immediately and can use vacation hours after six months of benefit-eligible employment. Paid sick leave - All employees begin to accrue paid sick leave immediately upon hire and can use it upon accrual as needed. Retirement plan - Heritage Christian Services contributes to employee retirement funds after 12 months and/or 1,000 hours of employment; it's invested money that employees can use at upon retirement. Our Commitment to Equity and Justice We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity. As you speak out, be strong, faithful and well.

Clean Team is hiring Full-Time support supervisors Support Supervisors are responsible for assisting area managers They will train new hires as needed. As well as fill in for any call off or scheduled time off for general cleaners. Support supervisors are required to pass a background check, have a valid driver's license, reliable transportation, and proof of car insurance. This is a manager in training position that requires travel to multiple locations daily. As a full-time employee you will receive benefits medical, dental & vision. We also provide a monthly car allowance for any vehicle maintenance you may incur. Serious Applicants Only!

Join Our Team and Make a Difference Every Day Supervisor of Community Services Pay: $22.00 - $23.00/hour Schedule: Tuesday: 1:30pm - 9pm Wednesday: 8am - 4pm Thursday: 8am - 4pm Friday: 1:30pm - 9pm Saturday: 8:30am - 3:00pm (minimum 3 Saturdays per month) The Summit Center is Western New York's leading provider of evidence-based services for children and adults with autism and other developmental, social, and behavioral challenges. Our team is dedicated to helping every individual we serve achieve their highest level of independence. If you're passionate about making lives better and in search of a good job with dedicated supervisors, great benefits, and a supportive environment become a #DifferenceMaker and join our team. Why Work With Us? Up to 32 days of paid time off 14-16 paid holidays annually Potential for annual raises and profit sharing Health, dental, and vision insurance/Medical opt-out payment (up to $1,000/year) 401K with up to 4% employer match Life and long-term disability insurance Your Impact as the Supervisor of Community Services The Supervisor of Community Services oversees respite and grant-funded services, ensuring program objectives are met for initiatives including STAR Recreation, BFFS, and STAR. Responsibilities include interviewing, training, and supervising Direct Support Professionals (DSPs), planning and scheduling staff and program activities, and providing direct support when needed. Ensures that the individuals served are provided personal choice and are encouraged and supported in making their own decisions to the greatest extent possible. Ensures that individuals are offered opportunities to participate in the community to the greatest extent possible and in the most integrated setting appropriate to their needs. Ensure that provision of services occurs as per individual life plans and/or agency contracts. Provide crisis intervention as needed Assist with training of staff in best-practice methods Perform behavioral, Health and Safety Standards as defined in employee handbook Ensure quality assurance in the provision of services Maintain the rights of individuals being served Assist in hiring and training of staff Ensure that staff follow incident reporting guidelines as per agency policies and procedures, as well as OPWDD regulations Complete observations of DSP/Respite staff Assist with program supply orders and field trip planning Works as a Life Skills Trainer EDUCATION and/or EXPERIENCE: Associate's degree in Human Services or related field One year of experience in the field of developmental disabilities CERTIFICATES, LICENSES, REGISTRATIONS Etc. - A valid NYS Drivers License At The Summit Center, you'll be part of a compassionate, highly trained team committed to empowering individuals to reach their full potential. Let your next job be the one that truly makes a difference. Apply now to become a #DifferenceMaker!

The Account Supervisor performs a variety of tasks to ensure a smooth operation of the parking facility and is responsible for monitoring the parking facility, responding to customer inquiries, and filling an entry level management role. This supervisor will work closely with fellow team members, Account Managers, and Senior Agents to ensure that quality and safety standards are met at all times. Essential Functions and Responsibilities Patrol assigned area by foot, to observe parking violations by automobiles, motorcycles, commercial vehicles, etc. Enforce location rules by the placement of warning tickets or citations on vehicles who are subject to towing; arrange for towing of abandoned vehicles, vehicles with expired licenses, or illegally parked vehicles Issues tickets or citations for expired meters, improper use of specially designated or timed zones or lots, improper parking such as parking in crosswalks or other sidewalks, improperly parked motorcycles, parking in preferential areas, and related violations Respond promptly to customers to process payments Maintain professionalism in all interactions and use respectful communication to assist guests with their questions, problems, and concerns; relay information to the Account Manager or Senior Agent as necessary Record and enter data collected for required citations/ violations including time, date and location of an infraction, vehicle information (license plate number, make, model and color) Utilize excellent time management and report writing skills Conduct lot audits and car counts at designated locations and times Inform management of faded paint on curbs, vandalized signs, and other damage and safety issues Immediately report any accidents, incidents or safety concerns to Account Manager Provide traffic control, when necessary Safely park valet cars as needed Oversee employee's performance Keep parking garage and Valet area clean and presentable Provide guidance to staff Other duties as assigned Willing to work overtime for other parking events Qualifications Job Qualifications Required: Valid Driver's License required Must be able to drive and operate a standard and automatic transmission vehicle comfortably Must have good communication skills Must maintain professional image Preferred: 3 years of licensed driving experience Proficient in Microsoft Excel, Outlook, Word Document and PowerPoint Previous management experience in the parking, hospitality or service industry Other Requirements: May be required to answer phone calls/emails/texts outside of regular business hours May be required to work at other locations as deemed necessary by their supervisor Bending, sitting and standing repeatedly Pulling and pushing, as in opening and closing car doors, consistently for entire shift May be required to bend and twist as in getting in and out of a vehicle Must be able to lift up to 50 pounds Must be able to push up to 100 pounds on a luggage cart Must be able to stand, walk and/or jog for an entire shift Depth perception: the ability to identify which of several objects is closer or farther away Exposure to all weather conditions, including but not limited to: rain, cold, heat, and humidity

Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Assists with training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities: Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Assist with the direction, training, and monitoring performance of kitchen staff. Maintain organization, cleanliness and sanitation of work areas and equipment. Qualifications: Minimum one year of experience as a line cook; prior supervisory experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, certification of culinary training preferred. Safe food handling certificate. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Job Type: Full-time Pay: Starting at $21 per hour. Rate based on experience Work Location: In person Benefits: Health insurance Paid time off 8 Paid holidays Marriott Hotel Discounts 2 Complimentary night hotel stays per year at any Shaner Hotel property 1 Complimentary meal per shift worked Located on bus and metro routes.

Porter Novelli is a global communication company with offices across the US and internationally in London, Mexico City, and Toronto. In a shifting landscape of audience power, our global network of sharp minds leverages our world-class smart data as we decode change, navigate culture, and deepen authenticity to unlock value for our clients. We believe that our culture is the beating heart of Porter Novelli. We have cultivated a vibrant environment where individuals come together to form a dynamic and supportive community. We celebrate the unique perspectives and experiences that each team member brings to the table. The Role Porter Novelli has an immediate opening for a dynamic and experienced Account Supervisor of Health Media with a strong pharmaceutical communications background and proven media relations skills to join our healthcare practice. This role requires an expert in healthcare media strategy, counsel and execution for major pharmaceutical and biopharmaceutical clients. The successful candidate will have strong media relations chops, a rich understanding of the modern communications landscape and an ability to identify the right platform and right targets for the right story as well as strong program management skills - able to navigate and execute multiple programs at once. They also will be able to provide expert counsel and drive impactful results. The Account Supervisor of Health Media will oversee high-impact projects, manage client relationships, and support growth initiatives across multiple accounts. The ideal candidate has a robust background in health-focused communications, exceptional media relations expertise, and a commitment to inclusive, innovative thinking. What You Will Be Doing Lead and develop strategic health media and communications programs for pharmaceutical and healthcare clients, including consumer outreach, HCP engagement, and advocacy. Build and maintain strong client relationships, providing expert counsel and supporting strategic decision-making. Oversee high-level media strategy and execution, including media relations with top-tier health and lifestyle outlets, influencer engagement, and integration of PR into broader marketing initiatives. Drive creative campaign development, leading teams through program planning, execution, and analysis. Manage media programs for product launches, brand initiatives, and reactive media needs. Monitor health industry trends, regulatory processes, and media landscape changes to inform strategy and execution. Oversee program budgets, account resources, and team structures, optimizing productivity and profitability. Foster a collaborative, inclusive team environment, and mentor junior staff, emphasizing growth, diversity, and creativity. Contribute to business development, supporting new client acquisition, organic growth, and strategic pitches. The Experience That Will Contribute To Your Success 4+ years of public relations or communications experience, with a strong background in health media and healthcare or pharmaceutical sectors. Proven track record in executing high-impact media relations and integrated communications strategies within the health landscape. Strong client-facing experience, with the ability to provide insightful, strategic counsel and manage high-level relationships. Demonstrated experience in managing teams and budgets, with strong organizational and leadership skills. Expert knowledge of healthcare regulations, data, and industry practices; oncology experience is a plus. Creative problem-solver, adept at developing and executing innovative communications campaigns. Financial acumen and experience managing client budgets and account profitability. Superior writing, presentation, and communication skills, with the ability to craft compelling messages and navigate media challenges. Committed to fostering a diverse, inclusive, and supportive workplace culture. The anticipated salary range for this position is $80,000 - $110,000. Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. Benefits at Porter Novelli include a range of medical, dental, vision, 401(k) with company match and generous paid time off benefits are also available. Employees from diverse or underrepresented backgrounds are encouraged to apply. As an Omnicom company, Porter Novelli offers a robust suite of benefits for our employees: Medical & Prescription Dental Vision Flexible Spending Accounts 401k (with discretionary employer match) Employee Stock Purchase Plan Short-Term Disability, Long-Term Disability & Life Insurance Vacation, Sick & Personal Days 14.5 Paid Company Holidays Parental Leave Family Forming Benefits Wellness Benefit Hybrid Working Environment (2 days remote, 3 days in office) Porter Novelli is an equal opportunity employer. We do not discriminate in any aspect of employment against any person on account of race, creed, color, religion, national origin, ancestry, sex, sexual orientation, gender identity and expression, disability, disabled veteran, veteran of the Vietnam era or other eligible veteran, age, marital status, veteran status, or physical or mental handicap unrelated in nature and extent to an individual's ability to perform a job or any other characteristic protected by the employment discrimination laws in any state or political subdivision in which Porter Novelli does business.

Retail Assistant Manager If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! We're hiring immediately and focused and dedicated to your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every time they visit. We offer full-time hours and a valuable management and leadership experience with competitive pay. What we bring: * A focus and dedication to your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every time they visit. * A strong "promote from within" philosophy providing advancement opportunities for all levels. Our benefits include: * 401K Plan (US only) * RRSP Plan (Canada only) * Premium pay for holidays worked * Paid PTO Plans * Coverage in medical, dental, life, and vision insurances available * Monthly bonus/incentive potential * Tuition Reimbursement * Adoption Assistance (US only) What you bring: * Ability to oversee and provide customer service leadership, training, and coaching, alongside the Store Leader, for all store employees. * Demonstrated strength maintaining high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity. * Ability to assist in implementing all merchandising and marketing programs. * Competency in cash handling, fuel transactions, and promoting our loyalty program. * Demonstrated ability maintaining a clean, safe environment by complying with all health and sanitation procedures to ensure the store is presentable and that all products are in-stock. * Excellent oral and written communication and intrapersonal skills. * Proficient computer knowledge (Microsoft products preferred Word, Excel). * A High School diploma or GED is preferred, but not required for candidates that have at least one year of Retail Management experience. * A valid Driver's License from the state of residence while maintaining automotive liability insurance during course of employment. * The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds. 7-Eleven, Inc. is an Equal Opportunity Employer and is committed to workplace diversity. A copy of the complete job description, which includes the minimum requirements and essential functions of the position, is available on request. $16.00 - $21.50 If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Change Initiative For Hiring. For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link. 7-Eleven accepts applications on an ongoing basis to this job and there is no fixed deadline to apply.

Dallas is Growing. Grow With Us. Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture, we're committed to helping you thrive while you help our city flourish. Be part of a team that's committed to service, innovation, and community. Job Summary Responsible for the overall supervision, planning, direction and execution of work for non-exempt and/or exempt employees in a medium or large sized operational unit. The functional activities are complex and have a moderate impact on overall operations. This level supervises employees in complex clerical/administrative/trade, or complex technical functions that provide services to persons inside or outside the organization. Work performed is non-routine and complex semi-skilled, skilled, or technical in nature. Job Description Overview The Office Supervisor oversees, supervises, monitors, and generally manages the daily operations of the administrative office. Supervises administrative staff, receives payments, processes payments, accepts applications, performs all necessary administrative tasks, and delivers excellent customer service and skill. Essential Functions 1 Assigns, evaluates, and supervises administrative staff performing customer service; directs and coordinate work, delegates assignments, and provides coaching, direction, and evaluation as needed. 2 Implements plans, schedules, and assignments; determines objectives needing emphasis; recommends or adjusts work priorities, project schedules, resources, and work plans as required; oversees customer service and office skills, evaluates work performance, and recommends awards for employees. 3 Gives advice, counsel, instruction, and identifies routine training needs for employees; provides knowledge and expertise on administrative functions, customer service, general accounting, and daily office measures; ensures appropriate internal controls are in place and regularly audits cashier tills, accounts, and general billing activities. 4 Estimates and determines personnel needs and assigns administrative work accordingly; interviews and makes recommendations for selection of candidates for filling positions or termination. 5 Hears and resolves minor complaints from employees; refers serious complaints to higher level supervisors or managers; recommends disciplinary actions. 6 Finds, recommends, and implements methods to improve administrative operations, production, and effectiveness; develops guidelines, procedures, policies, rules, ISO Audits and regulations; monitors compliance and resolves issues that arise; performs other special projects as assigned. 7 Performs any and all other work as needed or assigned. Knowledge and Skills 1 Knowledge of correct grammar, spelling, and punctuation. 2 Knowledge of public administration, office and personnel management, and office operations. 3 Knowledge of the City's payroll, accounting, or purchasing procedures 4 Ability to use office machines including, copier, fax machine. 5 Ability to maintain records journals and files. 6 Ability to write, clear and accurate reports. 7 Ability to deal tactfully and courteously with the public and other city employees. 8 Ability to handle difficult and unusual situations. 9 Ability to analyze information and develop sound conclusions. 10 Communicating effectively verbally and in writing. 11 Establishing and maintaining strong working relationships. MINIMUM QUALIFICATIONS: EDUCATION: * High school diploma or GED. EXPERIENCE: * Six (6) years of customer service or administrative experience involving any of the following areas: * Revenue collections * Invoicing * Payment processing/accounts payable * Payroll * Accounting * Budget preparation * Auditing and/or issuing personal security identification media AND * One (1) year of leadwork or supervisory responsibilities. (This experience may be included in the required experience listed above.) EQUIVALENCIES: * Associate degree in any field plus four (4) years of the required experience, including one (1) year of leadwork or supervisory responsibilities, will meet the education and experience requirements. * Bachelor's degree or higher in a non-specified field plus four (4) years of the required experience, including one (1) year of leadwork or supervisory responsibilities, will meet the education and experience requirements. * Bachelor's degree (or higher) in a business, public administration, or social science field plus two (2) years of the required experience, including one (1) year of leadwork or supervisory responsibilities, will meet the education and experience requirements. Salary Range $27.45 - $32.58 The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications. City of Dallas is an Equal Opportunity Employer.

At Elderwood at Williamsville the Supervisor of Dining Services assists the Director of Dining Services with general oversight and management of department operations and personnel. The individual maintains a leadership role within the department, leads by example and ensures regulations, procedures Responsibilities 1. Assists Director of Dining Services with overseeing the daily operations of the dining service department including the kitchen, dish room, food storage areas, and dining rooms. 2. Adheres to state regulations, current best practices, policies, and procedures for food preparation and meal service. 3. Ensures all Dining Services staff members are adhering to department policies and procedures for food handling, preparation, and service. 4. Monitors department food and non-food item inventory consistent with resident needs and the weekly menu cycle. 5. Provides regular communication to the Director and/or Administrator regarding food service operations. 6. Conducts routine audits and monitors performance improvement initiatives related to food service at the direction of the Director of Dining Services or the Administrator. 7. Attends, and actively participates in, staff meetings, required in-service programs, and other meetings/programs deemed appropriate by the Administrator or Director of Nutritional Services. 8. Performs job functions of each subordinate department position when necessary. 9. Acts as Director of Dining Services in his/her absence. 10. Regularly interacts and communicates with residents/family members regarding meal service. 11. Maintains a working knowledge of federal regulations of the State Department of Health code and rules and regulations regarding meal service in the post-acute care setting. 12. Ensures proper preparation, maintenance, and service of food in accordance with state rules and regulations. 13. Acts as a preceptor for food service students and interns. 14. Assists with training of new and current department staff. 15. Conducts in-service programs for dietary and facility staff upon request. 16. Provides feedback to the Director and Administrator on the work performance of Dining Services staff members. 17. Utilizes electronic timekeeping system as directed. 18. Arrives to work on time, regularly, and works as scheduled. 19. Recognizes and follows the dress code of the facility including wearing name tag at all times. 20. Follows policy and procedure regarding all electronic devices, computers, tablets, etc. 21. Supports and abides by Elderwood's Mission, Vision, and Values. 22. Abides by Elderwood's businesses code of conduct, compliance and HIPAA policies. 23. Performs other duties as assigned by supervisor, management staff or Administrator. Qualifications High School diploma or equivalent Working knowledge of CMS and DOH regulations related to food service Associates degree in Food Service Management, Hospitality Management, or related field preferred Certified Dietary Manager preferred Demonstrated supervisory experience preferred Experience with DOH survey process preferred Computer skills consistent with nutritional software programs preferred This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Senior Audit Accountant\/Supervisor *We continue to experience growth in all areas of our practice and as a result, we are seeking to hire a Senior Auditor\/Supervisor to join the firm supporting our commercial audit practice. Are you ready for a new challenge and interested in creating your own career path \- this is the opportunity for you. Location: Hybrid\/Remote \- we would request this person to travel and work in our Rochester office at minimum 1x\/week. *Our office is located at 300 Clinton Square, in the heart of downtown Rochester. There is easy access to great restaurants and events, and featured amenities such as collaboration spaces, game room and firm paid for underground parking in a secure garage. We also have comfortable break rooms fully stocked with complimentary drinks and snacks. Firm Overview: Insero is an accounting and business advisory practice serving businesses, nonprofits, governmental entities, and individuals throughout New York state. One of our core values is that we are Passionate about People. We don't just talk about our values, we live them. That's why we've consistently been recognized as a best place to work! The Insero Way - Our culture is guided by our core values and motivates result\-orientated associates. Our values form the foundation of our daily practices. We believe great teams are built on shared values: Be Passionate about People, Deliver Excellence, Grow to New Heights, and Go Further Together. If these speak to you, we encourage you to apply! Ranked the #1 Best Company to Work For in New York in the Medium Companies category (State, NYS\-SHRM and Best Companies Group) 2025 & 2024, ranked #3 in 2023 and again #1 in 2022. Best Accounting Firms to Work For (National, Accounting Today and Best Companies Group) 2012\-2025 #1 Best Accounting Firm and Most Innovative Workplace, Reader Rankings (Local, Rochester Business Journal) 2025 and 2024, consistently ranked since joining in 2018. Responsibilities: · Serving as senior\/supervisor on audit engagements for commercial financial statement audits and employee benefit plan audits. That includes conducting a review of the work papers prior to managerial review, to ensure that staff auditors properly carried out the procedures assigned to them; that the programs and conclusions are properly completed; and that the documentation of the audit or review work conforms to Firm standards. · Evaluating all technical steps in order to complete and review work papers with Manager or Partner. · Preparing financial statements, notes, schedules, and management letters as needed. · Reporting test conclusions that impact the audit plan, i.e., where insufficient assurance is obtained to meet the audit strategy. · Informing the Engagement Manager\/Partner regarding any audit and accounting difficulties that you may experience with an assignment\/task that could affect our scheduled deadline. · Reviewing and evaluating the internal controls and preparing the audit program and time budget. · Supporting the Manager\/Partner through maintaining a good working relationship with client personnel and other team members and demonstrating an awareness of the client's business. · Providing appropriate on\-the\-job training for Accountants and Interns. · Conducting timely performance appraisals for the accountants assigned to work with you. Education and Experience Requirements: Minimum of a Bachelor of Science in Accounting w\/150 credit hours\/CPA eligible required. Senior Accountants normally have a minimum of 3 years' experience as an audit accountant working within public accounting (or equivalent experience as deemed appropriate by the firm). Supervisors will normally have a minimum of 4\-5+ years' experience as an accountant working within an public accounting firm (or equivalent experience as deemed appropriate by the firm). Experience working on audits for clients in the commercial sector (business services, real estate, manufacturing, etc.) is highly preferred. Qualified candidates should also have excellent communication skills, self\-confidence, and be self\-motivated and capable of working productively in a professional environment. Must be conscientious, detailed\-oriented and have excellent organizational skills. CPA is preferred. MBA\/Master's degree is also preferred. Basic knowledge of spreadsheet and database applications is required; experience with financial\/accounting software applications are a plus. People Management\/Relationships: · Take initiative to be a team player (proactively seek opportunities to help others) · Treat everyone with respect · Develop loyalty and trust within the team · Successfully adapt to different personalities and working styles · Proactively and effectively communicate information regarding status issues to team members · Hold self\-accountable for assigned work; seek continuous feedback to learn and develop in role; open to new ideas and suggestions Salary Information: In the spirit of pay transparency, we are excited to share the starting base pay range for a Senior\-Supervisor level audit position is $69,000 \- $92,000 annually. Please keep in mind that this range is base pay only and does not consider other components that make up the total rewards package for the position such as eligibility to receive discretionary spot bonus incentives. This range is a reasonable estimate of the current salary range for this position. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and\/or education and geographic location. It is not typical for a candidate to be hired at or near the top of the range for their role and compensation decisions are dependent on the capabilities and experience of the candidate. Incentives, if any, depend on various factors, including, without limitation, individual and firm performance. Benefits: We offer competitive salaries, an outstanding paid time off program (4\-5 weeks based on level), 16 paid holidays, remote\/hybrid work flexibly, 401(k) plan with firm contributions, tuition reimbursement program, 100% employer paid parking, spot bonus program, CPA bonus, a variety of different medical plan options along with opt\-out dollars if you do not need medical ins coverage. In addition, we offer tremendous growth and development opportunities to assist with both your personal and professional goals. At Insero, we're committed to transforming the employee experience beyond industry standards to enable you to build your ideal career. · We offer excellent advancement opportunities as well as advisor and mentor programs. · We invest heavily in training and technology. · We focus on flexibility, with an amazing hybrid working environment giving you the ability to work in the office as well as from home\/remote. · We serve a wide variety of clients and offer many compliance and consulting services, giving our team members opportunities to explore different areas of practice. · There are also many opportunities to get involved from day one, including our initiatives for outreach, innovation, wellness, and diversity, equity, and inclusion. There is a difference among accounting firms. We invite you to experience it firsthand!! 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Fairfield Inn & Suites by Marriott Buffalo Airport is seeking a Front Office Supervisor to join their team! (hotel description) The Front Office Supervisor is Responsible for coordinating the front office operations of the hotel while providing support to the management team. Responsibilities include: Assists in overseeing guest services and front office operations; ensuring superior service is a priority. Foster a positive, cooperative work environment between front office staff and management. Supervise front office team. Supervisory responsibilities include planning, assigning, directing work, addressing complaints and resolving problems. Front Desk Duties: Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information. Taking reservations from incoming callers inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest. Handles cash, credit card information and goods at the property Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner. Typical Schedule : Morning Shifts : 7 AM - 3 PM , Evening Shifts: 3 PM - 11 PM, Weekend Availability needed About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. Pay range: $19.00 - $20.00 What You Bring: The ideal candidate is one who embodies Buffalo Lodging's culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: Customer Service experience, in a hotel setting preferred. Hotel Brand experience is a plus. High School diploma or equivalent is preferred. Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. Must have valid drivers license, and acceptable driving history subject to company approval . What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets - our employees - healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: Paid Weekly (Every Friday!) Medical, Dental & Vision Insurance Competitive 401 (k) Retirement Savings Plan with Generous Employer Match Paid Vacation and Sick Time Paid Holidays Tuition Reimbursement Flexible Spending Account Company Paid Life Insurance Company Paid Short-Term Disability Insurance Long-Term Disability Insurance Employee Assistance Program Hotel Discounts - for You, Your Friends and Family Wellness Programs Monthly Employee Appreciation Activities & Events Learning and Development Opportunities Employee Referral Program Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Why Join Care Medical Practice? Care Medical Practice is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient's race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality-not a burden-every single day. Join us in creating a better way to care. Position Overview The Family Member Engagement Call Center Supervisor oversees the daily operations of the Care Medical and Grace at Home call centers, ensuring an exceptional experience for every Family Member (patient). This role supervises a team of engagement agents responsible for scheduling, outreach, and inbound inquiries. The Supervisor is accountable for achieving service levels, optimizing team performance, ensuring staff compliance with clinical scheduling protocols, and maintaining high-quality communication aligned with Care Medical's mission and standards. This position is ideal for a Licensed Practical Nurse (LPN) with call center and management experience, strong communication skills, and a passion for supporting primary care delivery in a patient-centered medical home model. Key Responsibilities Team Leadership & Operations Management Supervise, mentor, and performance-manage Family Member Engagement Agents. Monitor daily call volumes, agent productivity, and service-level adherence (AHT, abandonment rate, first-call resolution). Conduct regular team huddles, coaching sessions, and quality audits to promote excellent service and compliance with scripts and protocols. Manage staffing and scheduling to maintain operational continuity and meet patient access goals. Collaborate with HR and management on agent recruitment, onboarding, and performance evaluations. Scheduling & Clinical Coordination Oversee accurate scheduling for all Care Medical and Grace at Home departments, ensuring adherence to provider templates and clinical protocols. Support workflows for appointment reminders, rescheduling, and care gap outreach. Ensure correct handling of triage calls, medication refills, records requests, and care coordination activities. Reinforce documentation accuracy and timeliness in the MEDENT EMR system. Quality, Compliance & Continuous Improvement Establish and monitor performance metrics for quality assurance, service delivery, and data accuracy. Ensure compliance with HIPAA, OSHA, and organizational privacy and safety standards. Identify workflow bottlenecks and recommend improvements to enhance access and efficiency. Collaborate with Clinical Leadership and Operations to align call center goals with overall practice objectives. Training & Knowledge Development Lead ongoing training on communication skills, EMR proficiency (MEDENT), and primary care scheduling practices. Support bilingual communication and culturally sensitive service delivery. Stay informed on healthcare regulations, medical terminology, and practice updates that impact patient scheduling and communication. Required Qualifications Education: Licensed Practical Nurse (LPN) credential preferred. Associate's degree in healthcare administration, nursing, or related field acceptable. Strong knowledge of medical terminology required. Experience: 3-5 years of call center or centralized scheduling experience within a healthcare setting. At least 2 years of supervisory or leadership experience required. Primary care experience preferred (pediatrics, women's health, adult medicine, geriatrics). Experience with MEDENT EMR strongly preferred. Proven ability to manage performance metrics and call center operations. Skills & Abilities: Bilingual (English/Spanish or other language representative of our patient population) strongly preferred. Excellent verbal communication, active listening, and motivational leadership skills. High emotional intelligence, professionalism, and accountability in a fast-paced environment. Strong organizational, analytical, and problem-solving abilities. Proficiency in Microsoft Office, call center tools (RingCentral or similar), and EMR navigation. Our Benefits Financial Well-being Competitive Compensation: We offer competitive salaries to attract and retain the best talent. 401(k) with Employer Match: Plan for your future with our 401(k) plan and a generous 4% employer match. Health and Wellness Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution. Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife. Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you. Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO, holidays, and wellness time. Additional Perks Continuing Medical Education (CME) Allowance for Providers: Stay at the forefront of your field with our CME allowance. Commuter Benefits: Save on your commute with our commuter benefits program. Mileage Reimbursement: Get reimbursed for work-related travel expenses. The working environment and physical requirements of the job include: This position requires in-home, assisted living, and independent-living community based work. The job requires frequent travel for patient visits in all types of weather conditions. Work may be performed in settings with conditioned air, artificial light, and an open workspace. In this position you will need an ability to travel frequently by car and/or public transportation, the ability to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting or standing for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 50 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.

Full-time Description FRONT END SUPERVISOR JOB DESCRIPTION To assist the Front-End Manager providing friendly, fast, accurate customer service, accurate cash handling, a clean store, store security, day to day communications and trainings, while upholding Personnel Policies. Reports to Front End Manager. Supervises Cashiers, Maintenance, Security Guard on scheduled shifts. Pay Level III Responsibilities: 1.) CUSTOMER SERVICE - Treat people fairly, consistently, and with respect so that they are given a reason to return. - Ensure efficient, informative and friendly service according to established customer service vision and standards. - Ensure flow of customers through register by having the appropriate number of lanes open as service demands. - Provide product information and educational materials to customers. - Exceed customer expectations when resolving customer complaints - Ensure that the music creates a pleasant experience for customers while changing every few hours. - Maintain a fully stocked, organized customer service desk. - Handle returns and pass on pertinent information to Department Managers regarding questionable products. 2.) CASHIER DEPARTMENT - Supervises cashier department on day-to-day basis. Ensure fast, accurate, friendly checkout of all customers. - Arrange to fill in holes in cashier schedule due to emergency and sick calls. - Troubleshoot and fix register breakdowns as needed. - Provide refresher trainings, ongoing membership training and procedural updates to cashiers. - Ensure adequate levels of front-end supplies (register tape, pens, canvas bags, sacks, ect.) at the registers. - Help Front End Manager ensure cashiers are aware of all changes in store policies and procedures affecting cashiering. - Ensure security of all cash through registers. - Assist with cash count duties as applicable (drops, deposit, counting registers, coin drawers, armored service). - Coordinate tasks and projects for cashiers when there are no customers to check out. 3.) MAINTENANCE - Maintains standards for cleanliness and organization of register area and common areas including customer and employee bathrooms, maintenance area, floors, break room and offices. - Set and assign cleaning / maintenance projects for the day - Maintain a clean outside property including parking lot, patio and sidewalks - Organize, retrieve and clean carts. Maintain a clean vestibule and hand baskets. - Clean up spill as needed throughout the store. - Operate the floor machine as necessary. 4.) PERSONNEL MANAGEMENT - Responsible for the behaviors, safety, and security of all supervised staff. - Record tardiness and sick calls or any misconduct. Counsel according to established procedures. Recommend disciplinary actions to Front End Manager as requested. - Participate in hiring and performance evaluations of cashiers as requested. - Use motivation and encouragement in supervising staff. Continue to learn and develop management skills. - Manage staff using Employee Handbook and Personnel Policies. 5.) OTHER DUITIES - Trained in opening and closing of store. - Trained in all security procedures. - Answer and route phone calls, take and route messages as needed. - Perform other tasks assigned or delegated by Front End Manager and Store Manager. Qualifications: - Experienced serving the public - Maintain high energy for up to eight hours - Ability to work standing for up to 40 hours per week - Ability to handle multiple demands and to prioritize tasks - Ability to lift 40lbs, manual dexterity, counting skills, climb stairs - Calm ness under pressure - Sets a perfect example - Knowledgeable of products and store layout - Attentions to detail, accuracy - Regular, predictable attendance - Desire to work within the established rules - Fantastic teamwork and supports fellow managers - Ability to project an outgoing, friendly personality - Recognizes and knows the name of each produce item, bulk products, and bulk herbs - Communication skills: good listening and clear instructions - Willing and available to work weekends, mornings, and evenings - Demonstrated ability to follow through on commitments. - Willingness and ability to be flexible and adapt to changing conditions and job requirements quicky

YOUR ROLE As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your passion lies in training and coaching your team into great merchants delivering AEO brand Visual standards every day. Through your leadership, your team always nails floorset execution, and rocks merchandising and marketing brand standards. You ensure the store is always "guest ready" through effective replenishment. Most importantly, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs. You're a merchandising innovator: You coach your team to deliver an outstanding guest experience by ensuring your store is always representative of AEO Brand Standards. You ensure your store stays in tip-top shape by #leading day-to-day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready with a game plan to take action! You're a people leader: You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room. You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities. You know that teamwork makes the dream work: You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touchbases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning! You're an operational innovator: You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards. Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You've led teams in a retail management role previously - #practicemakesperfect! You can multi-task and have attention to detail; priority-setting and time management are your strong suits. You know how to lead and develop teams and have a general understanding of employment law. Business acumen? You've got it! You have flexible availability - you're available to work when the guest shops! OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.