Assistant supervisor jobs in Chicopee, MA - 155 jobs

Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties. Job Summary SHIFT: Monday - Friday 2:00pm-10:30pm, with rotating weekends and holidays. The Environmental Services Supervisor is responsible for providing leadership and guidance to staff to ensure high standards of cleanliness and customer satisfaction are achieved, exceeded, and maintained. This position reports to the Director, Support Services and operates within established organizational and departmental policies and procedures. Qualifications MINIMUM REQUIREMENTS: High school diploma or equivalent required Minimum of two (2) years supervisory experience required, preferably in a service-related field with high customer contact Demonstrated attention to detail required High quality customer service skills required Demonstrated excellent written and oral communication skills required Proficiency in Windows based software including Office, Word, Excel, PowerPoint, and Outlook required Additional Job Details (if applicable) ESSENTIAL JOB FUNCTIONS: Have full knowledge of all housekeeping tasks. Consistently accomplish departmental objectives. Orient, train, assign, schedule, coach, counsel, and discipline employees. Provide orientation training to new staff on department-specific competencies and duties, as well as re-training as necessary. Provide oversight of the cleaning contracts for all off-site locations. Promote housekeeping quality initiatives by conducting inspections, customer interviews, and proactively scheduling project work. Maintain a safe, secure, and healthy work environment by following and enforcing standards, policies, procedures, and regulations. Track cleaning supplies; ensure equipment is clean and in good working order. Act with ethics and integrity. Maintain clear and open communication with all departments throughout the facility. Identify best practices to generate new and innovative ideas to improve service and/or reduce costs. Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control and environmental standards. Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations or journals to stay abreast of current trends in field of expertise. Meet annual competency and retraining requirements. Ensure staff meets annual competency and retraining requirements. Attend meetings as required. Regular and reliable job attendance is an essential job function. Perform other functions/duties as requested. Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $62,608.00 - $91,156.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

WHAT IS THE OPPORTUNITY? We are seeking a Supervisor Mortgage Servicing Oversight to lead our mortgage servicing operations with a focus on compliance and performance excellence. This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key performance indicators. The supervisor will oversee training initiatives for subservicer staff, create standardized documentation practices, and prepare comprehensive reports for senior leadership.Managing all Servicing Escalations and Client Interactions:The supervisor will also handle escalation management with urgency, addressing any critical issues or breaches in service level agreements swiftly. This role requires effective communication with clients, ensuring their concerns are resolved promptly and professionally. Building strong relationships with clients and providing timely updates will be essential to maintain trust and satisfaction.Collaboration with internal departments such as Analytics, Legal, and Risk is essential to align vendor performance with compliance goals. A commitment to continuous improvement will drive the refinement of controls and processes in response to regulatory changes. WHAT WILL YOU DO? * Serve as the primary point of contact for sub-servicers, ensuring communication and coordination. * Monitor and evaluate sub-servicer performance against contractual obligations and performance standards. * Develop and implement controls for servicing regulatory themes to ensure adherence to compliance and legal requirements. * Conduct regular audits of subservicer operations and compliance practices. * Establish a data scorecard to track key performance indicators (KPIs) related to compliance and service delivery. * Analyze performance metrics to identify areas for improvement and drive corrective actions. * Implement training programs for subservicer staff on compliance standards and best practices. * Update training materials to reflect regulatory changes. * Define documentation standards to ensure consistency and accountability in operations. * Prepare and present detailed reports on vendor performance, compliance issues, and risk management to senior leadership. * Maintain a feedback loop to refine controls and scorecards based on performance data and stakeholder input. * Stay updated on regulatory changes and adjust processes accordingly. * Partner with internal departments (Analytics, Legal, Risk) to align vendor performance with organizational compliance goals. * Oversee default-related activities managed by subservicers, including collections, loss mitigation, bankruptcy, and foreclosure. * Address and resolve issues or breaches of service level agreements identified through monitoring and audits. * Build and lead the bank's mortgage department, focusing on strategy, staffing, and revenue goals. * Create a comprehensive suite of mortgage products and services. * Establish policies, procedures, and workflows to ensure compliance and operational efficiency. * Recruit, train, and manage Mortgage Loan Originators (MLOs) and operations staff. * Drive growth and profitability within the mortgage division. * Ensure underwriting standards are met and loans comply with regulatory and secondary market guidelines. * Manage vendor relationships and mortgage software applications. * Represent the bank in community and civic activities to enhance market presence. * Manage foreclosure and bankruptcy processes, overseeing files related to default law, including title issues and contested foreclosures. * Provide oversight of the sub-servicer's foreclosure and bankruptcy attorney network, ensuring proper case management and cost allocation. * Implement standardized processes and best practices for insurance policy placement to enhance customer experience and ensure compliance. * Conduct assessments and measurements of sub-servicing activities, particularly focusing on property and casualty insurance matters. * Establish rigorous quality control measures to maintain high standards of service and compliance. * Collaborate with stakeholders to evaluate the impact of climate factors on affordability, ownership costs, and Mortgage Servicing Rights (MSR) valuations. * Train team members and strategic partners on best practices related to foreclosure and bankruptcy. * Assist the Sub-Servicing Oversight Team in ensuring all sub-servicers and third parties comply with standards and regulatory requirements. * Engage with investors and insurers to advocate for policies beneficial to all stakeholders. * Undertake special projects or strategic initiatives as assigned by senior leadership. * Perform other duties as necessary, including travel. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * 12+ years of mortgage servicing experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives * Minimum of 5 years of Mortgage Default Experience * Minimum of 5 Years of Mortgage Subservicing Experience *Additional Qualifications* * Deep knowledge of mortgage regulations and secondary market guidelines (Fannie Mae, Freddie Mac). * Running servicing operations and establishing an end to end servicing oversight control for a bank. * Strong leadership, communication, and analytical skills. * Proficiency in loan origination software (e.g., Encompass) and Microsoft Office. * Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization * Excellent negotiation skills and highly collaborative planning ability, excellent diplomacy, tact, judgment, problem-solving and decision-making skills * Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently * Strong quantitative, governance, and analytical abilities * Ability to solve complex problems and drive structure through ambiguity * Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership * Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio) *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $0 - $0 per hour. Exact compensation may vary based on skills, experience, and location. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

Job Description Join our Team of Employee Owners! Why work for a company when you can own it?F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a Service Supervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment.Job Title: Service Supervisor Department: FRMA ServiceLocation: Oxford, MassachusettsReports To: Branch Manager Job Overview: The Service Supervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel. Our most successful Service Supervisors: Possess superior communication, analytical, and organizational skills Exhibit goal-oriented behaviors and time management principles Apply extensive attention to detail to all tasks Exude a customer-focused attitude Have the ability to resolve problems as they arise Possess a High School Diploma, or equivalent Proficient with mobile devices and computers; advanced proficiency with Excel preferred Technical education or equivalent training and experience 5+ years' experience with maintenance and repair of pumps or other types of rotating equipment. Supervisory experience preferred Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted Must maintain an active driver's license with a clean driving record Must be able to pass background and reference checks, as well as a drug test Scope of Responsibility: Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls. Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekends as required. Accuracy and timeliness of technician timesheets and expense reports Facilitate & document frequent “tool box” meetings with emphasis on safety, workmanship, training, and examples of extraordinary service Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner Assist with warranty service processes and claims Assist the inventory clerk with inventory planning and control, including truck inventory Actively participate in EONE Service Council and help maintain principal relations. Establish and maintain “Authorized Service Center” capabilities & maintain professional appearance of shop work areas and service vehicles. Travel as required Perform all other duties as assigned F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees: Employee Stock Ownership Program Bonus Program Tuition and Certification Fee Assistance 401k Match Flexible Spending Account Comprehensive Health Insurance Life Insurance Short & Long-Term Disability Insurance Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985. Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit ************************

Join our Team of Employee Owners! Why work for a company when you can own it? F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a Service Supervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment. Job Title: Service Supervisor Department: FRMA Service Location: Oxford, Massachusetts Reports To: Branch Manager Job Overview: The Service Supervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel. Our most successful Service Supervisors: * Possess superior communication, analytical, and organizational skills * Exhibit goal-oriented behaviors and time management principles * Apply extensive attention to detail to all tasks * Exude a customer-focused attitude * Have the ability to resolve problems as they arise * Possess a High School Diploma, or equivalent * Proficient with mobile devices and computers; advanced proficiency with Excel preferred * Technical education or equivalent training and experience * 5+ years' experience with maintenance and repair of pumps or other types of rotating equipment. * Supervisory experience preferred * Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted * Must maintain an active driver's license with a clean driving record * Must be able to pass background and reference checks, as well as a drug test Scope of Responsibility: * Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls. * Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives * Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekends as required. * Accuracy and timeliness of technician timesheets and expense reports * Facilitate & document frequent "tool box" meetings with emphasis on safety, workmanship, training, and examples of extraordinary service * Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner * Assist with warranty service processes and claims * Assist the inventory clerk with inventory planning and control, including truck inventory * Actively participate in EONE Service Council and help maintain principal relations. * Establish and maintain "Authorized Service Center" capabilities & maintain professional appearance of shop work areas and service vehicles. * Travel as required * Perform all other duties as assigned F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees: * Employee Stock Ownership Program * Bonus Program * Tuition and Certification Fee Assistance * 401k Match * Flexible Spending Account * Comprehensive Health Insurance * Life Insurance * Short & Long-Term Disability Insurance Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985. Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! * As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit ************************

Join our Team of Employee Owners! Why work for a company when you can own it? F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a Service Supervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment. Job Title: Service Supervisor Department: FRMA Service Location: Oxford, Massachusetts Reports To: Branch Manager Job Overview: The Service Supervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel. Our most successful Service Supervisors: Possess superior communication, analytical, and organizational skills Exhibit goal-oriented behaviors and time management principles Apply extensive attention to detail to all tasks Exude a customer-focused attitude Have the ability to resolve problems as they arise Possess a High School Diploma, or equivalent Proficient with mobile devices and computers; advanced proficiency with Excel preferred Technical education or equivalent training and experience 5+ years' experience with maintenance and repair of pumps or other types of rotating equipment. Supervisory experience preferred Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted Must maintain an active driver's license with a clean driving record Must be able to pass background and reference checks, as well as a drug test Scope of Responsibility: Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls. Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekendsas required. Accuracy and timeliness of technician timesheets and expense reports Facilitate & document frequent “tool box” meetings with emphasis on safety, workmanship, training, and examples of extraordinary service Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner Assist with warranty service processes and claims Assist the inventory clerk with inventory planning and control, including truck inventory Actively participate in EONE Service Council and help maintain principal relations. Establish and maintain “Authorized Service Center” capabilities & maintain professional appearance of shop work areas and service vehicles. Travel as required Perform all other duties as assigned F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees: Employee Stock Ownership Program Bonus Program Tuition and Certification Fee Assistance 401k Match Flexible Spending Account Comprehensive Health Insurance Life Insurance Short & Long-Term Disability Insurance Our History : Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985. Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit *********************** .

We are seeking a highly organized and proactive individual to join our team. This role is critical to ensuring efficient operations and seamless support across our Connecticut client locations, including East Hartford and Windsor Locks. The ideal candidate will oversee work order management, timekeeping, and administrative support while maintaining excellent communication with internal teams and clients. Essential Duties and Responsibilities: Assign, create, and manage work orders, ensuring timely completion and accurate closure. Log and report inspections as needed. Record and communicate employee call-ins to appropriate supervisors. Serve as the primary point of contact for on-site HR tasks, including timekeeping and employee assistance. Screen and direct incoming work orders to the appropriate personnel. Dispatch employees to service areas as needed. Provide direct support to the Regional Manager in Connecticut for operational and administrative tasks. Collaborate with the billing team to ensure accurate invoicing. Performs other duties as assigned. Knowledge, Experience, and Skills Requirements: High school diploma or GED required. Minimum of 2 years' experience in dispatching or a similar role. Proficiency in Microsoft Office Suite and familiarity with work order systems. Strong written and oral communication skills in English. Demonstrated skills in objective problem-solving and decision-making. Strong interpersonal skills and the ability to work collaboratively in a dynamic environment. Must successfully pass a background check. Working Conditions: Must be able to stand, push, pull, bend, kneel, and stretch for extended periods of time. Ability to lift up to 25 lbs. Role is based at the East Hartford client site, with occasional travel to other Connecticut locations. Preferred Qualifications: Previous experience in administrative support or HR-related tasks.

About Bell and Howell Bell and Howell delivers technology-driven Automation Services and Automation Solutions that help businesses optimize performance, reduce downtime, and improve customer experiences. Our Automation Services bring a dedicated team of expert mechatronic service engineers completely covering North America and backed by our Integrated 360™ advanced technology enabling remote repair, diagnostics, automated SmartOps Dispatch™ and 24/7/365 technical assistance for our clients. We provide a comprehensive and certified level of support for thousands of diversified clients. Our Automated Solutions product portfolio consists of next-generation equipment delivering best-in-class performance enhancing workflow efficiency and elevating customer experiences across multiple markets including retail, pharmaceuticals, packaging, mail production, ecommerce and manufacturing - all backed by the best service in the industry. Position Title: District Service Supervisor Location: New England Area Job Summary: The District Service Supervisor proactively manages a subset of a district including people management and operational oversight. They are responsible and accountable for managing a team of technicians to ensure maximum performance, engagement, and operational compliance. The independently resolve customer problems and ensure optimized resourcing to manage cost and SLA performance. They also drive special projects as needed to support the district, region, or overall service organization strategy and performance. Job Responsibilities: Ensure operational SLA compliance with assigned customers and technicians and direct tactical actions related to customers and monitor metrics on response time, down time, time between calls, and time to repair products. Evaluate data and make recommendations for improvements to better serve the customer. Serve as an escalation point for customer concerns. Manage an assigned team of technician through responsible recruiting, training, motivating, coaching and counseling. Work with district management team to determine the training needs for the district and ensure that programs are delivered to increase their skill base and technical proficiency. Ensure the day-to-day and week-to-week optimal utilization of people and technical resources through forecasting, planning and scheduling. Realign resources as needed to ensure customer satisfaction. Resolve any customer issues or complaints. Be responsible for operational performance of the team, including adherence to customer Service-Level Agreements (SLAs) and revenue recognition practices. Assess team effectiveness in providing service to customers by developing methods and mechanisms for tracking performance. Develop strategies and action plans to address deficiencies and improve efficiency and productivity. Support District growth requirements as needed under the direction of a District Service Manager or other service leader. Work with District Service Manager (DSM) to monitor operational metrics, completion of projects, and call closure. Oversee safety compliance of team and care for company property. Contribute to team efforts by accomplishing related results in a cooperative and supportive manner. Maintains availability by carrying a cell phone; responding to emergency and non-scheduled calls for support within established response time goals. Other duties as required. Supervisory Responsibilities: Will manage a portion of the technicians in a service district and be accountable for the performance, engagement, and compliance with company and department process and policy. May manage certain assigned projects and initiatives in the district, region, or national level Competencies (Skills, Knowledge and Abilities): Requires understanding of computer program functionality and software troubleshooting skills. Strong interpersonal/customer relation skills. Ability to effectively resolve conflict internally and externally. Ability to accomplish the describe duties through appropriate hand, power, and testing tools/equipment. Ability to reason logically and make sound decisions along with considering alternative and diverse perspectives. Strong analytical, problem-solving, quantitative, and time management skills. Ability to communicate effectively both orally and in writing. Ability to understand, remember and follow verbal and written instructions. Ability to work as an integral part of a team. Ability to read and understand written procedures and diagrams for assembly and test. Ability to develop and implement solutions to assembly problem. Ability to maintain regular attendance and be punctual. Education and Experience: High School degree or equivalent. Degree in electronics, advanced mechanics and/or software training with 1+ year related industry/equipment experience or equivalent combination of education and experience. 5+ years of field experience strongly preferred. Associate degree preferred. 1+ year of supervisory experience including accountability for employee performance preferred. Travel: This position requires regular travel in the United States and Canada. Physical and Mental Requirements: Mental/Cognitive Requires reading, math, weighing and/or measuring, conducting research, analyzing, evaluating and drawing conclusions, implementing plans, procedures, solutions, coordinating others to accomplish a goal. Ability to work with others and manage emotions. Physical Requires sitting and walking. Requires using hands to feel, reaching with hands and arms. Requires standing, talking and hearing. Requires close, distant, color, and peripheral vision; depth perception. Work is usually performed in a controlled office, manufacturing or retail environment; noise within acceptable safety levels; work is sometimes performed in cramped areas; heights up to sixteen (16) feet; paper dust prevalent; exposure to with cleaners and solvents used to clean machines. Requires lifting of up to fifty (50) pounds. Ability to travel regularly to visit customers and meet with employees and conduct occasional out of district travel. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Bell and Howell is an Equal Opportunity Employer. It is company policy to administer employment based solely on an individual's qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Ice Rink Supervisor position will report to the Ice Rink Director. The Ice Rink Supervisor will also supervise other non-supervisory part-time staff. This role will pay an hourly rate of $18.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until April 10, 2026. Responsibilities Oversees all activity inside of the community ice rink Responsible for maintaining the highest level of ice quality for the Community Ice Rink and Mullins Center Arena ice surfaces, as required by the event schedule and facility guidelines, overseeing ice maintenance and maintaining ice making equipment in the Mullins Center Community Ice Rink and Mullins Center Arena. Understands and oversees all building operations to operate safely and with a high standard of care and customer service. Perform janitorial duties and ensures highest standard of cleanliness inside the building Perform regular daily/weekly/monthly/annual equipment maintenance: (Weekly blades changes, Bearing greasing, Tire Pressure Checks, Engine oil changes, Cleaning, etc. Understand the importance of preventative maintenance) Pro-actively performs repair and maintenance on projects requiring knowledge of use of tools Demonstrate knowledge in all building related materials, equipment, and procedures. Provides daily up-to-date reports to Ice Rink Director Provides training of other resurfacer operators, skate guards, scorekeepers, and rental room attendants in all aspects of their job descriptions. All other duties as assigned by Ice Rink Director or Mullins Center management. Qualifications Minimum Requirements: 2 years Ice Rink and Ice Maintenance related work Experience as a rink operator or ice technician strongly preferred, but will train the right candidate on ice resurfacer operation and ice maintenance. Certified Ice Technicians through the US Ice Rink Association are preferred. Cash register and cash handling experience a plus Must pass a thorough background check Possess a thorough knowledge and understanding of the Ice Rink schedule, prices, procedures, rules, and programs offered. Show a willingness to take on new challenges and go above and beyond. Be a self-starter; have ability to take directions; and be able to work in small and large groups to complete required task within time constraints and in a safe manner. Deal knowledgably, pleasantly and professionally with the general public Must be punctual and organized. Must be able to follow procedures. Ability to work without supervision Have a high school diploma, GED, or related trade school training; valid driver's license Be able to lift and carry equipment and supplies of up to 50 pounds on a regular basis. Willing to work a flexible schedule, work extra hours as needed; and work in varying weather conditions MUST have weekend availability Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

The Snowsports Supervisor is responsible for training and mentoring instructors by setting an example by following all policies and procedures, being approachable, and sharing knowledge with coworkers. This individual is responsible for overseeing the on hill operations of all daily and school group lessons under the direction of the Snowsports Directors. She/he will assist with the organization of group lessons, including the checking in and out of participants, communication with instructors and parents, and ensuring the safety of all parties involved. Supervisors may occasionally teach lessons based on the needs of the Snowsports Department. Reports to the Snowsports Directors.

The Resident Support Supervisor oversees the daily operations of assigned residential programs that support children, adolescents, and young adults with Autism Spectrum Disorder (ASD) and/or Intellectual and Developmental Disabilities (IDD). This role ensures the delivery of high-quality, trauma-informed care in a therapeutic, supportive, and person-centered environment. The supervisor provides direct support to residents, guidance to direct care staff, and ensures compliance with agency policies and applicable regulatory standards. The Resident Counselor Supervisor leads by example, promoting a positive, structured, and safe living environment while coordinating individualized services, managing staff performance, and collaborating with interdisciplinary teams WORK SCHEDULE: Adelbrook is a 24/7 operating Agency. Schedules are flexible, may include early mornings, evenings, overnights, weekdays, weekends, holidays, mandated overtime, mandated holds, and on call responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Provide daily oversight and supervision of assigned residential program(s), ensuring consistent implementation of care plans, behavioral supports, and therapeutic interventions. • Serve as the primary case manager or support liaison for assigned residents, coordinating services in collaboration with clinical, medical, and educational teams. • Supervise and evaluate direct care staff, providing coaching, documented supervision, and performance feedback. • Assist with scheduling, shift coverage planning, and staff timekeeping in collaboration with other supervisors and administrative staff. • Lead or participate in staff meetings, treatment team meetings, and regular supervision with program leadership. • Ensure accurate and timely documentation of resident progress, incidents, medication administration, and other required records. • Monitor compliance with individualized behavior support plans, daily routines, and therapeutic programming. • Provide direct care and behavioral support during shifts, as needed, including participation in crisis intervention following agency protocols and approved training (e.g., PMT). • Perform physical management techniques (PMT), be physically able to fully perform all PMT requirements at any given moment • Maintain active certification in agency-approved crisis intervention training, including all required levels of Physical and Psychological Management Training (PMT). Apply training techniques appropriately to ensure the safety and well-being of individuals served, staff, and others in the environment. Demonstrate competency in de-escalation strategies, safe physical interventions, and adherence to agency protocols. • Ensure residents receive support with daily living activities (e.g., hygiene, meals, recreation, community outings). • Coordinate communication and maintain collaborative relationships with families/guardians, service coordinators, and external stakeholders. • Support the training, onboarding, and ongoing development of direct care staff; ensure staff meet and maintain required certifications and trainings. • Participate in audits, inspections, and quality assurance activities as needed. • Complete administrative duties including incident report follow-up, financial audits, medication reviews, and program supply inventories. • Share in on-call coverage responsibilities for residential operations. • Maintain flexibility to support different houses or departments based on organizational needs. • Schedule yourself as an active staff member apart of daily counts as programmatically required. • Perform other related duties as assigned by leadership. SKILLS, KNOWLEDGE, AND ABILITIES: SKILLS: • Effective supervision, coaching, and performance management of direct care staff. • Strong written and verbal communication skills, including documentation, report writing, and incident follow-up. • Time management and organizational skills to balance administrative responsibilities with direct care oversight. • Proficient in basic computer use, including email, electronic records, and scheduling software. • Conflict resolution and problem-solving skills to manage interpersonal dynamics and address emergent situations. • Ability to train and mentor staff in policies, procedures, and care techniques. KNOWLEDGE: • Strong understanding of Autism Spectrum Disorder (ASD), Intellectual and Developmental Disabilities (IDD), and behavioral health conditions. • Working knowledge of trauma-informed care and person-centered planning principles. • Familiarity with Positive Behavioral Support (PBS) strategies and behavior support plans. • Knowledge of state and local regulations and licensing requirements (e.g., DDS, DCF, COA). • Understanding of therapeutic crisis intervention methods (e.g., PMT, TCI, CPI). • Basic understanding of medication administration protocols (DDS Medication Certification preferred). • Familiarity with data collection, documentation standards, and electronic health records. ABILITIES: • Ability to lead by example and promote a positive team environment. • Ability to build therapeutic relationships with residents while maintaining professional boundaries. • Ability to remain calm and effective in high-stress or crisis situations. • Ability to interpret and follow individual support plans, behavior plans, and clinical recommendations. • Ability to work independently, make sound decisions, and prioritize tasks in a dynamic environment. • Ability to maintain confidentiality and comply with ethical and legal standards. • Physical ability to assist residents with daily living tasks and implement physical interventions if necessary. EDUCATION, EXPERIENCE AND OTHER QUALIFICATIONS: • High School Diploma or GED required • Minimum of two (2) years of experience in a residential or direct care setting serving individuals with ASD and/or IDD. • At least one (1) year of supervisory or leadership experience strongly preferred. • Knowledge of trauma-informed care, behavioral support strategies, and person-centered planning. • Strong organizational, communication, and interpersonal skills. • Ability to manage multiple priorities, lead staff, and respond effectively in crisis situations. • Must be able to complete and maintain required certifications (e.g., CPR/First Aid, PMT, DDS Medication Certification). • Valid driver's license and clean driving record required. May be required to drive company vehicles • Ability to work a flexible schedule and meet on-call responsibilities. WORK ENVIRONMENT AND PHYSICAL DEMANDS: • Work is performed in a group home or residential setting. • Must be able to lift up to 50 pounds, assist with physical interventions, and support individuals with mobility needs. • Ability to be on feet for extended periods and participate in recreational or community-based activities with residents. • Exposure to behaviors that may require de-escalation or intervention • Perform all requirements of physical management techniques (PMT) A job description is not meant to be all inclusive of every task and/or responsibilit

The Project Management Supervisor is tasked with establishing, maintaining, and enhancing the relationship between BSM and external clients, understanding and delegating Projects based upon on-going and expanding work orders, managing internal and external deliverables, and leading and mentoring Project management department. Duties and Responsibilities Duties and Responsibilities (cont'd) Initiation and Planning Review scope of work and assign a Project manager Review and approve project kick-off Assist Project managers with prioritization and task definition Work with Sales to establish realistic timelines for potential client Liaise inter-departmentally to establish strong Project teams Review and refine project schedules and timelines Identify resource deficiencies and assist Project managers to overcome resource issues Document and manage project scope Define and prioritize project tasks Establish project goals, requirements, and desired results Create, manage, and update project schedules and timeline Define, manage, and update resources Review requirements and specifications for work Participate in identifying and recruiting project personnel Identify and assign duties, responsibilities, and scope of authority to project team personnel Execution Ensure that Project Managers are maintaining and meeting project schedules and parameters Address Scope creep and identify Change Orders to allocate resources for new/additional work Address project risks and issues when elevated from Project Teams, Elevate further issues to executive team Work Cross-functionally with manager in other departments to meet client deliverables/project goals Maintain strategic level overview and plan for all ongoing projects Manage client visits and requests for escalation Facilitate team meetings to discuss and review the work Act as focal point for project problem resolution and escalation Establish conditions for project closure and manage closure Manage internal project requests and allocate resources Establish schedules and project parameters; develop procedures to accomplish project goals Identify and manage project risk Identify and manage project issues Coordinate the work across multiple projects with other project staff from various functional departments Gather and review status reports prepared by project personnel and modify as necessary Track the execution process to ensure that project team adheres to reporting requirements Facilitate team meetings to discuss and review the work Act as focal point for project problem resolution and escalation Establish conditions for project closure and manage closure Quality Delivery Ensure the quality provided and delivered meets that in the agreed plan Ensure that the team follows all formal and informal best practices in project management and other initiatives Report and Communication Train and mentor Project Managers for increasing responsibilities and knowledge Ensure internal and external communications are accurate and timely Prepare project reports for management, clients or others Facilitate interactive sessions Deliver presentations as required Relationship management Establish and maintain customer relationships appropriately Negotiate with clients and internally to reach optimal delivery resolution Manage customer expectations in delivery Manage vendor relations, as appropriate Other duties as assigned Regulatory Responsibilities Exhibit a quality mindset and a willingness to develop Demonstrated knowledge of FDA, 21 CFR 820, 21 CFR 210 and 211, and other regulatory agency requirements sufficient to apply to quality operations and compliance Supervisory Responsibilities Included in Duties and Responsibilities Experience Experience in managing multiple projects simultaneously preferred Experience in working with 3rd-party delivery model and structure a plus Experience with process improvement certifications (CMMI) a plus One (1) to three (3) years previous project management experience required One (1) to three (3) years experience in a cGMP Pharmaceutical environment Education Masters' Degree or equivalent work experience required PMP Certification preferred Knowledge, Skills & Abilities Knowledge, Skills & Abilities (cont'd) Knowledge of project management methods and tools Strong listening, and oral and written communications skills required Leadership and team building skills a must Problem-solving skills required Coordination skills a must Self-starter orientation Conflict management experience a plus Ability to deal with change Proficient in Microsoft Office Suite applications Physical Requirements Ability to sit for prolonged periods of time Ability to stand for prolong periods of time Able to lift up to 10lbs

Job Description The Project Management Supervisor is tasked with establishing, maintaining, and enhancing the relationship between BSM and external clients, understanding and delegating Projects based upon on-going and expanding work orders, managing internal and external deliverables, and leading and mentoring Project management department. Duties and Responsibilities Duties and Responsibilities (cont'd) Initiation and Planning Review scope of work and assign a Project manager Review and approve project kick-off Assist Project managers with prioritization and task definition Work with Sales to establish realistic timelines for potential client Liaise inter-departmentally to establish strong Project teams Review and refine project schedules and timelines Identify resource deficiencies and assist Project managers to overcome resource issues Document and manage project scope Define and prioritize project tasks Establish project goals, requirements, and desired results Create, manage, and update project schedules and timeline Define, manage, and update resources Review requirements and specifications for work Participate in identifying and recruiting project personnel Identify and assign duties, responsibilities, and scope of authority to project team personnel Execution Ensure that Project Managers are maintaining and meeting project schedules and parameters Address Scope creep and identify Change Orders to allocate resources for new/additional work Address project risks and issues when elevated from Project Teams, Elevate further issues to executive team Work Cross-functionally with manager in other departments to meet client deliverables/project goals Maintain strategic level overview and plan for all ongoing projects Manage client visits and requests for escalation Facilitate team meetings to discuss and review the work Act as focal point for project problem resolution and escalation Establish conditions for project closure and manage closure Manage internal project requests and allocate resources Establish schedules and project parameters; develop procedures to accomplish project goals Identify and manage project risk Identify and manage project issues Coordinate the work across multiple projects with other project staff from various functional departments Gather and review status reports prepared by project personnel and modify as necessary Track the execution process to ensure that project team adheres to reporting requirements Facilitate team meetings to discuss and review the work Act as focal point for project problem resolution and escalation Establish conditions for project closure and manage closure Quality Delivery Ensure the quality provided and delivered meets that in the agreed plan Ensure that the team follows all formal and informal best practices in project management and other initiatives Report and Communication Train and mentor Project Managers for increasing responsibilities and knowledge Ensure internal and external communications are accurate and timely Prepare project reports for management, clients or others Facilitate interactive sessions Deliver presentations as required Relationship management Establish and maintain customer relationships appropriately Negotiate with clients and internally to reach optimal delivery resolution Manage customer expectations in delivery Manage vendor relations, as appropriate Other duties as assigned Regulatory Responsibilities Exhibit a quality mindset and a willingness to develop Demonstrated knowledge of FDA, 21 CFR 820, 21 CFR 210 and 211, and other regulatory agency requirements sufficient to apply to quality operations and compliance Supervisory Responsibilities Included in Duties and Responsibilities Experience Experience in managing multiple projects simultaneously preferred Experience in working with 3rd-party delivery model and structure a plus Experience with process improvement certifications (CMMI) a plus One (1) to three (3) years previous project management experience required One (1) to three (3) years experience in a cGMP Pharmaceutical environment Education Masters' Degree or equivalent work experience required PMP Certification preferred Knowledge, Skills & Abilities Knowledge, Skills & Abilities (cont'd) Knowledge of project management methods and tools Strong listening, and oral and written communications skills required Leadership and team building skills a must Problem-solving skills required Coordination skills a must Self-starter orientation Conflict management experience a plus Ability to deal with change Proficient in Microsoft Office Suite applications Physical Requirements Ability to sit for prolonged periods of time Ability to stand for prolong periods of time Able to lift up to 10lbs

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. : Now Hiring: Care Team Supervisor - Full-Time Schedule: Monday-Friday | 8:30 AM - 5:00 PM Pay Rate: $22-24 At Elara Caring, we are committed to delivering the right care, at the right time, in the right place - and that starts with the right people. We are currently seeking a Care Team Supervisor to support our home care teams. This individual will help guide caregivers, support clinical excellence, and contribute to operational success. If you are organized, compassionate, and passionate about helping others, we'd love to speak with you. Key Responsibilities: Provide daily support and oversight to a team of home care professionals Monitor care delivery and assist with implementing quality improvement programs (QAPI) Foster positive communication and collaboration across the care team Ensure compliance with state, federal, and agency guidelines Manage scheduling, documentation, and administrative duties as needed Qualifications: High School Diploma or GED required 2 years of experience in a fast-paced office or healthcare setting preferred Knowledge of Medicare/Medicaid, home care benefits, and applicable state policies preferred Excellent computer skills and attention to detail Ability to manage time effectively and adapt to changing needs Reliable transportation for travel within the service area What We Offer: Competitive hourly pay: $22-24 Medical, dental, and vision insurance (for full-time employees) 401(k) with company match Paid time off and paid holidays Structured onboarding, training, and development Growth opportunities within a mission-driven organization A full will be provided during the interview process. Elara Caring is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, gender, national origin, age, disability, or any other protected status. #ElaraGA We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to ********************.

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating . Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality -the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The Guest Experience Department is responsible for delivering amazing customer service and maintaining exceptional first impressions for both prospective and existing guests. The Guest Experience Senior Supervisor is tasked with overseeing the operations for admissions, parking, ticket and pass processing, guest relations, and any other associated areas. In addition to managing and motivating a large number of hosts, this position will interact with guests on a daily basis to ensure maximum satisfaction The ideal candidate will embrace being an ambassador for the park and the brand, by delivering ultimate guest satisfaction, expert knowledge, trusted leadership and financial responsibility throughout all assigned operations. We are currently looking for a: Lake Compounce - Seasonal Guest Experience Senior Supervisor Roles & Responsibilities: The Guest Experience Department is responsible for delivering amazing customer service and maintaining exceptional first impressions for both prospective and existing guests. The Guest Experience Senior Supervisor is tasked with overseeing the operations for admissions, parking, ticket and pass processing, guest relations, and any other associated areas. In addition to managing and motivating a large number of hosts, this position will interact with guests on a daily basis to ensure maximum satisfaction The ideal candidate will embrace being an ambassador for the park and the brand, by delivering ultimate guest satisfaction, expert knowledge, trusted leadership and financial responsibility throughout all assigned operations. Roles & Responsibilities: Supervisory Duties: Supervise the daily operations of the Guest Experience and Parking teams Lead by example, attitude, and as a representation of Lake Compounce's core values Act as an approachable mentor and coach to all assigned hosts Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests. Become knowledgeable of performing the essential duties of all guest experience positions and backfill these positions when needed Participate in all aspects of supervision of assigned employees, including training, performance coaching, and discipline. Ensure that all required meal and other breaks are being given in accordance with Connecticut law Assist with team scheduling and timekeeping activities Departmental Duties: Delight the guests with exceptional customer service and a guest-centric approach Oversee guest arrival process including parking fee transactions, in-park ticket sales, season pass processing and turnstiles Ensure compliance with all PCI related standards, policies and procedures Oversee customer relations efforts, including customer relations office, call center operations and replies to customer inquiries via telephone, email and other media channels Interact with guests on a face-to-face basis, asking for feedback, and promptly addressing concerns. Ensure tickets and products are setup correctly within POS and Inventory system in Workday Perform administrative duties including assisting with entering daily revenue, typing, preparing reports, and ordering supplies in coordination with revenue and park leadership Ensure that all team members are enforcing park entrance and exit policies Immediately report security, safety, or maintenance concerns to the proper channels Promptly notify the security team or the operator of team member and guest injuries or emergencies Ensure that all Front Gate protocols are executed during emergencies or inclement weather situations All other duties assigned by leadership Education & Experience: High School Diploma or equivalent preferred 3+ years of work experience in a similar role 1-2 years of previous supervisory experience a plus Previous amusement park, theme park, or waterpark experience highly desired but not required Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus. Requirements: Must be at least 18 years of age to comply with Connecticut Child Labor Laws Ability to work flexible schedule, including evenings, weekends, and holidays Ability to work hours that extend between 9am to 5pm Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner Ability to speak with guests directly while maintaining a high degree of professionalism Ability to handle high-pressure situations, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment. Must possess strong written and verbal communication skills Must possess strong attention to detail and problem-solving abilities Must be proficient in Microsoft Excel, Word, and Power Point. Physical Requirements: Ability to stand, walk, and remain on feet for majority of the workday Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders Ability to remain sedentary for extended periods of time, while using a computer or POS equipment Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more Working Conditions: This role will predominantly be based in both an office setting as well as frequent exposure to outdoor environments Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions Subject to loud noise levels, flashing lights, and heavily populated environments Subject to frequent interruptions and requests that may require reprioritization of activities Team member benefits: Working at Lake Compounce is about making people happy! It's about being independent and having fun, making new friends and earning extra money while doing so. As a Lake Compounce employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights! Perks & Benefits: Flexible schedule Ability to cross-train and learn unique skills across various departments Free admission to Lake Compounce and all Palace Entertainment parks on your days off Invitations to exclusive company-sponsored employee events throughout the season We've got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Lake Compounce. Apply today! Do not miss the chance to spark your career now!

We have a Unique opportunity to join our Branch team as a full-time Relationship Banking Supervisor based in our Grafton Branch. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives in a position where delivering exceptional customer service is expected, who gets excited about learning new things, and wants to work in an environment where no two days will ever be the same. If being part of a team that gets to make a difference in their community is what you have been looking for - then come join us! Position Overview As a Relationship Banking Supervisor, you will be responsible for overseeing on-site operational excellence at the Branch. This includes operational compliance, internal controls and security policies and procedures. In addition, you will ensure compliance with all laws, regulations and Bank policies. You'll work alongside the retail Branch staff while also being a manager and mentor to them. In this role you will also be expected to be the model of what exceptional customer service looks like and help coach the other members of the team to reach these standards. Primary Accountabilities Assist manager in creating a branch sales culture, including a comprehensive understanding of the location sales plans and goals, including participation in business development and outreach. Serve as customers' single point of contact on all UniBank products and services. Oversee and audit operational procedures, which may include those for safe deposit, negotiable instruments, night deposits, etc. May function as vault teller, responsible for distribution, verification and proof of vault cash. Perform security function by opening and closing the bank and vault and ensuring overall safety and security on bank grounds. Receive retail staff over and short reports to verify accuracy and to investigate problem areas. Take appropriate corrective action when warranted. Assist the Branch manager with bank security and compliance obligations; specifically, compliance with state and federal laws within the scope of the position and ensure prominent display of required posters. Supervise employees in the Bank's retail department. Carry out supervisory responsibilities in accordance with the Bank's policies and applicable laws. This may include training; planning, assigning and directing work; performance and feedback reviews, rewarding and directing employees; addressing concerns and resolving issues. Support the team by verifying transactions, signing checks, explaining procedures and providing overrides as necessary. Participate and/or assist in the development of community and networking evens during business and non-business hours. Manage in the absence of the Relationship Branch Manager. Other duties as assigned. Knowledge, Skills, Education and Work Experience Associates degree or equivalent required, Bachelor's degree preferred Minimum of 1 year in a supervisory role required 1-2 years of experience working in a retail environment required, retail banking preferred Must have excellent verbal, math and customer service skills, possess clerical accuracy and be detail oriented Demonstrated ability to handle challenging customer situations with poise and tact Cash handling and customer service experience required Ability to work a flexible schedule necessary Willingness to direct and mentor others Ability to travel to other Branch locations as needed Participation in bank sponsored events during non-bank hours is required as needed About UniBank We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule. We are unique. Unique to people. Unique to business. Unique to local government. We are UniBank. Bank Different. Bank Unique. This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements UniBank is committed to fair, competitive, and market-informed pay for our employees. The estimated base hourly rate for this position is $25.00/hr to $35.00/hr. Final hourly offer will be determined based on a particular candidate's unique combination of factors such as skills, education, experience and certifications. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current employees as part of any final offer. UniBank supports the internal growth and development of our employees and so it is rare to have an initial employment offer at the top of a positions pay grade. As a candidate, you are encouraged to have an open conversation with the hiring team regarding any compensation and benefit related questions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. Participant in E-Verify

We are seeking a highly organized and proactive individual to join our team. This role is critical to ensuring efficient operations and seamless support across our Connecticut client locations, including East Hartford and Windsor Locks. The ideal candidate will oversee work order management, timekeeping, and administrative support while maintaining excellent communication with internal teams and clients. **Essential Duties and Responsibilities:** + Assign, create, and manage work orders, ensuring timely completion and accurate closure. + Log and report inspections as needed. + Record and communicate employee call-ins to appropriate supervisors. + Serve as the primary point of contact for on-site HR tasks, including timekeeping and employee assistance. + Screen and direct incoming work orders to the appropriate personnel. + Dispatch employees to service areas as needed. + Provide direct support to the Regional Manager in Connecticut for operational and administrative tasks. + Collaborate with the billing team to ensure accurate invoicing. + Performs other duties as assigned. **Knowledge, Experience, and Skills Requirements:** + High school diploma or GED required. + Minimum of 2 years' experience in dispatching or a similar role. + Proficiency in Microsoft Office Suite and familiarity with work order systems. + Strong written and oral communication skills in English. + Demonstrated skills in objective problem-solving and decision-making. + Strong interpersonal skills and the ability to work collaboratively in a dynamic environment. + Must successfully pass a background check. **Working Conditions:** + Must be able to stand, push, pull, bend, kneel, and stretch for extended periods of time. + Ability to lift up to 25 lbs. + Role is based at the East Hartford client site, with occasional travel to other Connecticut locations. **Preferred Qualifications:** + Previous experience in administrative support or HR-related tasks. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Ice Rink Supervisor position will report to the Ice Rink Director. The Ice Rink Supervisor will also supervise other non-supervisory part-time staff. This role will pay an hourly rate of $18.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until April 10, 2026. About the Venue This position is based at our Mullins Center. The William D. Mullins Memorial Center, also known as the Mullins Center, is a 9,493-seat multi-purpose arena (10,500 for 360 concerts), located on the campus of the University of Massachusetts, in Amherst, Massachusetts. The Mullins Center is the home of UMass Minutemen men's basketball, women's basketball, and men's ice hockey. In addition, the venue hosts numerous concerts, family shows, theater shows, and commencements annually. Located adjacent to the Mullins Center is the Mullins Community Ice Rink, which is open for public skating and racquetball, while also serving as the home rink for the UMass women's ice hockey team. Responsibilities * Oversees all activity inside of the community ice rink * Responsible for maintaining the highest level of ice quality for the Community Ice Rink and Mullins Center Arena ice surfaces, as required by the event schedule and facility guidelines, overseeing ice maintenance and maintaining ice making equipment in the Mullins Center Community Ice Rink and Mullins Center Arena. Understands and oversees all building operations to operate safely and with a high standard of care and customer service. * Perform janitorial duties and ensures highest standard of cleanliness inside the building * Perform regular daily/weekly/monthly/annual equipment maintenance: (Weekly blades changes, Bearing greasing, Tire Pressure Checks, Engine oil changes, Cleaning, etc. Understand the importance of preventative maintenance) * Pro-actively performs repair and maintenance on projects requiring knowledge of use of tools * Demonstrate knowledge in all building related materials, equipment, and procedures. * Provides daily up-to-date reports to Ice Rink Director * Provides training of other resurfacer operators, skate guards, scorekeepers, and rental room attendants in all aspects of their job descriptions. * All other duties as assigned by Ice Rink Director or Mullins Center management. Qualifications * Minimum Requirements: 2 years Ice Rink and Ice Maintenance related work * Experience as a rink operator or ice technician strongly preferred, but will train the right candidate on ice resurfacer operation and ice maintenance. * Certified Ice Technicians through the US Ice Rink Association are preferred. * Cash register and cash handling experience a plus * Must pass a thorough background check * Possess a thorough knowledge and understanding of the Ice Rink schedule, prices, procedures, rules, and programs offered. * Show a willingness to take on new challenges and go above and beyond. Be a self-starter; have ability to take directions; and be able to work in small and large groups to complete required task within time constraints and in a safe manner. * Deal knowledgably, pleasantly and professionally with the general public * Must be punctual and organized. Must be able to follow procedures. * Ability to work without supervision * Have a high school diploma, GED, or related trade school training; valid driver's license * Be able to lift and carry equipment and supplies of up to 50 pounds on a regular basis. * Willing to work a flexible schedule, work extra hours as needed; and work in varying weather conditions * MUST have weekend availability Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating . Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality -the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The Park Services Senior Supervisor is directly responsible for the upkeep of all facilities including the restrooms, buildings, and midways. This position is responsible for leadership scheduling, daily placement, inventory, documentation, and addressing day-to-day issues and concerns. We are currently looking for a: Lake Compounce - Seasonal Park Services Senior Supervisor Roles & Responsibilities: The Park Services Senior Supervisor is directly responsible for the upkeep of all facilities including the restrooms, buildings, and midways. This position is responsible for leadership scheduling, daily placement, inventory, documentation, and addressing day-to-day issues and concerns. Roles and Responsibilities: Supervisory Duties: Supervise the daily operations of the Park Services team and any other assigned departments Lead by example, attitude, and as a representation of Lake Compounce's core values Act as an approachable mentor and coach to all assigned hosts Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests. Become knowledgeable of performing the essential duties of all Park Services positions and backfill these positions when needed Participate in all aspects of supervision of assigned employees, including training, performance coaching, and discipline. Ensure that all required meal and other breaks are being given in accordance with Connecticut law Assist with team scheduling and timekeeping activities Departmental Duties: Ensure that the daily cleaning/nightly cleaning protocols are being completed according to Park standards Audit restrooms, eating areas, and overall park cleanliness Perform whatever duties are necessary to ensure park cleanliness Proactively monitor the Park for safety hazards (e.g. wet floors, tripping hazards, etc.) Maintain records of all work completed and safety inspections Maintain high standards of performance for all assigned areas of responsibility Ensure compliance with all OSHA, DEP, ADA, and other applicable standards and state/local regulations. Ensure that all team members have necessary supplies to successfully perform duties Address any escalated guest concerns and criticisms with a high degree of professionalism and propose solutions to deescalate the situation. Courteously resolve guest questions and concerns, and assist with lost children Ensure employees have necessary supplies to perform duties All other duties and special projects assigned by leadership Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus. Education and Experience: High School education preferred; equivalent work experience will be considered 3+ years of previous Park Service, grounds, or housekeeping work experience desired 3+ year of previous supervisory experience Requirements: Must be at least 18 years of age to comply with Connecticut Child Labor Laws Ability to work flexible schedule, including evenings, weekends, and holidays, open to close Must possess a valid driver's license and a good driving record Ability to safely and efficiently operate motorized vehicles and equipment Ability to comply with all uniform policies Must possess strong attention to detail and desire to keep park clean and presentable Ability to safely and properly use a variety of cleaning equipment, including brooms, mops, and chemicals Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner Physical Requirements: Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time Ability to remain on feet for majority of the workday Ability to remain sedentary for periods of time, while using a computer Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more Ability to consistently use hands to grasp, control, move objects/tools Ability to see details of objects that are more than a few feet away Working Conditions: Frequent exposure to all outdoor and indoor areas of the park Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions Subject to constant repetitive motion, high noise levels, flashing lights, highly populated areas, and exposure to various cleaning chemicals Subject to bloodborne pathogens; Proper PPE is required in these situations. Subject to frequent interruptions and requests that may require reprioritization of activities Team member benefits: Working at Lake Compounce is about making people happy! It's about being independent and having fun, making new friends and earning extra money while doing so. As a Lake Compounce employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights! Perks & Benefits: Flexible schedule Ability to cross-train and learn unique skills across various departments Free admission to Lake Compounce and all Palace Entertainment parks on your days off Invitations to exclusive company-sponsored employee events throughout the season We've got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Lake Compounce. Apply today! Do not miss the chance to spark your career now!

We have a Unique opportunity to join our Branch team as a full-time Relationship Banking Supervisor based in our Douglas Branch. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives in a position where delivering exceptional customer service is expected, who gets excited about learning new things, and wants to work in an environment where no two days will ever be the same. If being part of a team that gets to make a difference in their community is what you have been looking for - then come join us! Position Overview As a Relationship Banking Supervisor, you will be responsible for overseeing on-site operational excellence at the Branch. This includes operational compliance, internal controls and security policies and procedures. In addition, you will ensure compliance with all laws, regulations and Bank policies. You'll work alongside the retail Branch staff while also being a manager and mentor to them. In this role you will also be expected to be the model of what exceptional customer service looks like and help coach the other members of the team to reach these standards. Primary Accountabilities Assist manager in creating a branch sales culture, including a comprehensive understanding of the location sales plans and goals, including participation in business development and outreach. Serve as customers' single point of contact on all UniBank products and services. Oversee and audit operational procedures, which may include those for safe deposit, negotiable instruments, night deposits, etc. May function as vault teller, responsible for distribution, verification and proof of vault cash. Perform security function by opening and closing the bank and vault and ensuring overall safety and security on bank grounds. Receive retail staff over and short reports to verify accuracy and to investigate problem areas. Take appropriate corrective action when warranted. Assist the Branch manager with bank security and compliance obligations; specifically, compliance with state and federal laws within the scope of the position and ensure prominent display of required posters. Supervise employees in the Bank's retail department. Carry out supervisory responsibilities in accordance with the Bank's policies and applicable laws. This may include training; planning, assigning and directing work; performance and feedback reviews, rewarding and directing employees; addressing concerns and resolving issues. Support the team by verifying transactions, signing checks, explaining procedures and providing overrides as necessary. Participate and/or assist in the development of community and networking evens during business and non-business hours. Manage in the absence of the Relationship Branch Manager. Other duties as assigned. Knowledge, Skills, Education and Work Experience Associates degree or equivalent required, Bachelor's degree preferred Minimum of 1 year in a supervisory role required 1-2 years of experience working in a retail environment required, retail banking preferred Must have excellent verbal, math and customer service skills, possess clerical accuracy and be detail oriented Demonstrated ability to handle challenging customer situations with poise and tact Cash handling and customer service experience required Ability to work a flexible schedule necessary Willingness to direct and mentor others Ability to travel to other Branch locations as needed Participation in bank sponsored events during non-bank hours is required as needed About UniBank We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule. We are unique. Unique to people. Unique to business. Unique to local government. We are UniBank. Bank Different. Bank Unique. This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements UniBank is committed to fair, competitive, and market-informed pay for our employees. The estimated base hourly rate for this position is $25.00/hr to $35.00/hr. Final hourly offer will be determined based on a particular candidate's unique combination of factors such as skills, education, experience and certifications. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current employees as part of any final offer. UniBank supports the internal growth and development of our employees and so it is rare to have an initial employment offer at the top of a positions pay grade. As a candidate, you are encouraged to have an open conversation with the hiring team regarding any compensation and benefit related questions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. Participant in E-Verify