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Newport Aquarium Event Services Team Lead
All Career
Assistant supervisor job in Newport, KY
Event Services Leads and Team Members are needed only for events. Our events calendar is published 3 months in advance so you can see which events fit your schedule. Most events are during the evenings. Weekly hours cannot be guaranteed yet you will have the flexibility to work around your schedule. This position's duties DO NOT include event planning, meal service, or related duties.
MAJOR DUTIES AND RESPONSIBILITIES:
Facilitate and assist with event set-up needs, including, but not limited to: setting tables, chairs and other décor to prepare for event start.
Facilitate and assist with event tear-down needs, including breaking down tables, chairs and other décor to prepare for next day public operation.
Ability to understand, explain, and execute event planning documents, including staff timeline and floor plans, to ensure successful event execution.
Perform and adhere to the Herschend Enterprises' Core Values and Newport Aquarium Guest Services Standards, Policies and Procedures, and Safety Protocols to ensure safe and efficient guest and event services operations.
Assist in evaluations and training of all Event Services team members.
Always maintain appropriate guest and team member relations while ensuring guest and team satisfaction and safety.
Approach guests and team members with a positive attitude and willingness to assist with their needs.
Arrive on time and ready to work all scheduled shifts, all while in accordance with Newport Aquarium uniform and appearance standards.
Understand and enforce policies and procedures relating to the overall functions of Guest Services Department and Event Services.
Facilitate interdepartmental communication during events to ensure effective communication.
Maintain knowledge of activities, aquatic life, and Newport Aquarium special events/promotions to properly notify and inform both guests and team members.
Must be self-motivated to work independently, as well as disciplined and reliable.
Handle various team and guest comments and concerns with authority to render approvals in cases requiring exceptions as they relate to Newport Aquarium policies.
First Aid, CPR, AED, BBP, and Emergency Response trained.
Willingness to become trained on handling of all outreach animals, as well as perform all duties of Animal Experience Specialists. Outreach animals include African Penguins and a variety of reptiles.
Demonstrates strong customer service, interpersonal skills and attention to detail.
Take directions from and work with the Sales Events teams, following all policies and procedures of the Newport Aquarium.
During events, monitor and assure that:
Locations are adequately staffed with trained and certified team members. Ensure all team members are receiving their required breaks.
Daily paperwork is properly completed.
Courteous, professional, and active leadership is always being displayed.
Ensuring team members are in the correct uniform and maintain a well-kept appearance.
Ensure that all required record keeping is properly documented.
Intentionally pursue opportunities for yourself and the team to provide the best guest experience every interaction.
The facility is clean and organized and all event procedures are properly implemented.
Team members are being courteous, friendly and helpful, while intentionally providing the best Guest Experience possible.
Ensure that safety is always kept as a number one priority while working at Newport Aquarium.
Emergency procedures, when necessary, are being implemented according to Newport Aquarium policy.
Perform other related duties as assigned by the Guest Services Management Team.
QUALIFICATIONS:
Must be able to perform duties and responsibilities with minimal supervision.
Must have strong public speaking skills.
Must be at least 18 years of age.
Prior supervisory experience is a plus.
Willingness to take direction and coaching from experienced team members and leads in order to improve your skills and enhance the guest experience.
Must read, write, and speak the English language (knowledge of other languages a plus).
Ability to work a flexible schedule which will include weekends and holidays. Evening availability is required.
Reliable transportation needed, bus service may not be available after some events complete: midnight or later
Knowledge of events a plus.
Knowledge of marine life a plus.
PHYSICAL AND MEDICAL REQUIREMENTS:
Successful completion of pre-employment background check.
No history of allergy related to animals or plants, which might interfere with ability to work.
Ability to remain on feet for long periods of time, climb stairs, bend and stoop.
Physical strength, including the ability to push, pull, roll and set 50 pounds.
WHAT YOU'LL GET:
Profit Sharing and 401K Plan with company match
Free entrance for you and your dependents which extends to most Herschend Enterprises' properties
Earn 1 General Admission complimentary ticket, that you can give to anyone, per pay period
Discounts at Sharky's Café, Sweet Dreams Candy Company, and the gift shop
Discounted tickets and annual passes for friends and family
Training and development
You can expect to work on projects that have never been done before - ideas that are unproven, and concepts that make people smile. You can expect to have fun and be treated with respect the minute you start…and through to the end. You can expect to work in an environment that is highly innovative and low in politics - truthful and filled with smart people; all while providing the BEST GUEST EXPERIENCE IN THE NATION!
And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.
Looking to pursue your education without debt? Grow U has hundreds of programs available from certifications to college prep to associates, bachelor's, and master's degrees. Most of these programs are fully funded. Learn more at: https://www.newportaquarium.com/Careers/Benefits/GrowU
Newport Aquarium, one of the many properties owned by Herschend Enterprises, prides itself on creating memories worth repeating. Our Core Values - greatly exceeding guest expectations, serving others, creating emotional connections, and constantly improving - give us purpose and guidance.
$31k-59k yearly est. 10d ago
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Service Supervisor - Vanguard (Student Living)
Education Realty Trust Inc.
Assistant supervisor job in Cincinnati, OH
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
This role oversees and performs technical and mechanical work for a large property or 2 or more assigned properties that ensures the inside and external buildings, grounds, amenities, and common areas of the communit(ies) meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
JOB DESCRIPTION
* Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
* Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
* Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
* Periodically inspects work performed by other service team members to assess the effectiveness of policies and procedures and develops corrective action plans as needed.
* Periodically inspects work performed by contractors, vendors, and other service providers to verify that the work, materials, and services meet quality standards, scope, and specifications as required.
* Maintains adequate inventory of spare parts and maintenance materials and works with the Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
* Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
* Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment.
* Conducts regularly scheduled Greystar safety meetings, ensures all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety-related laws and requirements to ensure community compliance.
* Demonstrates customer service skills by treating residents and others with respect, answering questions from the team and residents, responding sensitively to complaints about maintenance services, and assigning work orders with efficiency and urgency.
#LI-JJ1
The salary range for this position is $60,000 - $65,000 a year.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
$60k-65k yearly Auto-Apply 12d ago
Site Services Supervisor
Baxters North America Inc.
Assistant supervisor job in Cincinnati, OH
Scope of Job: This position is responsible for maintaining and servicing the facility's mechanical equipment, control systems, power distribution systems, buildings and HVAC systems. Performs preventative maintenance and routine repairs to a facility's systems and equipment. Conducts periodic safety and maintenance inspections to evaluate equipment for replacement and identify wear and damage. Uses technical diagrams, blueprints, and schematics to install, troubleshoot, calibrate, and repair equipment, engines, and compressors. Orders parts needed for replacement and coordinates with service providers to complete maintenance tasks. Uses a computerized maintenance management system (CMMS) or work order system to track and document activities. Follows established safety procedures and regulations for hazardous materials handling.
Essential Job Functions and Responsibilities:
Ensure all site services operations comply with safety, environmental, and legal standards.
Carry out tasks in line with HSE, GMP, and food safety requirements.
Support external audits and inspections (e.g., by local authorities or customers).
Operate and maintain utility systems: Compressed air systems, Steam boilers and condensate systems, Chillers and refrigeration units, HVAC systems, Water treatment and wastewater systems, Electrical panels, generators, and UPS.
Preventive & Corrective Maintenance: Perform scheduled preventive maintenance (PPM) on site services equipment. Diagnose and repair faults in utility systems to prevent production impact. Monitor performance of utilities and escalate abnormal readings or failures.
Monitoring & Controls: Use SCADA, BMS, and other monitoring systems to track performance and alarms. Maintain system logs, readings, and reports as per site procedures.
Facility Maintenance Support: Support general facilities maintenance (e.g., lighting, drainage, building fabric). Respond to facility-related issues across the site, including offices and production areas.
Energy Efficiency & Improvement Initiatives: Assist in energy-saving and sustainability initiatives. Monitor and reduce energy, water, and utility wastage where possible.
Emergency Response: Support emergency utilities response (e.g., power failure, leak, HVAC failure). Follow standard operating procedures during site service disruptions.
Documentation & Reporting: Maintain accurate maintenance and operational records for all site services. Complete work orders using CMMS system.
Collaborate with production and support departments to ensure food safety and the quality of our products.
Other duties as assigned.
Education: Highschool diploma or GED required.
Experience: 5+ years of SME of utility systems and industrial plant operations experience. Ability to read P&IDs, schematics, and technical manuals. Working knowledge of safety protocols (LOTO, confined space, permit to work). Familiarity with CMMS and maintenance reporting tools.
Competencies: Calibration, HVAC, Mechanical Troubleshooting, Pneumatic Equipment, Preventive Maintenance, Reading Blueprints/Diagrams, Safety Inspections, Safety Policies and Procedures, Standard Operating Procedures (SOP), Equipment Repairs, Mechanical Maintenance, Mechanical Systems, Computerized Maintenance Management Systems (CMMS), Problem Solving Skills, Self-Directed, Diagnostic Acumen, Proactive, Innovative, Analytical, Adaptive, Integrity and Operational Excellence.
Physical Requirements: Requires prolonged standing, squatting, and walking. May lift, carry, push, or pull objects up to 50 lbs.
$38k-62k yearly est. Auto-Apply 54d ago
Operations Center Supervisor
Securitas Inc.
Assistant supervisor job in Cincinnati, OH
Wage: $22.00/ hour Requirements: * Valid driver's license required * Excellent computer, verbal, and written communication skills * Minimum of 2 years of security experience * Minimum of 2 years of supervisory or leadership experience Manages a shift and/or segment of guarding operations at multiple sites at the direction of line management. Supervises Field Supervisors and other security personnel. Performs inspections and ensures that post orders are being followed. Coaches and trains personnel. Carries out administrative procedures in support of Branch operations.
Distinguishing Characteristics: Primary job function is the management of a segment of an office's guarding operations. This job description applies only to salaried positions performing essential functions of the nature described, with the authority to make independent choices, free from immediate supervision, in significant matters that affect the business, or to carry out tasks that are directly and closely related to such work, no less than 50% of the time. If a position performs such work less than 50% of the time, and/or performs routine duties that are also performed by subordinates more than 40% of the time, it should be classified as: Field Supervisor.
ESSENTIAL FUNCTIONS:
* The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
* All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
* Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
* In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
* All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
1. Manages a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff; ensures that personnel deliver high quality service.
2. Ensures that service expectations are being met through regular contact with clients; evaluates service quality, inspects posts and initiates corrective action in a timely manner as necessary.
3. Meets with line management and/or client representatives for status updates and to address any actual or potential problems; provides support during client start-ups; provides input to security planning, assessments and surveys; reviews post orders and communicates requirements and changes to affected personnel.
4. Participates in and coordinates with line management regarding the orientation, training, development and retention of high caliber staff; ensures that each staff member is treated with dignity and respect; coaches employees and carries out disciplinary actions, as necessary.
5. Maintains and submits payroll records and other employee and business information; reviews client and company reports for accuracy and timeliness.
6. Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
7. Communicates and coordinates with line management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; makes scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed.
8. Provides input to company initiatives; promptly assists line management in the resolution of legal, financial, human resources, and administrative issues.
9. Performs tasks and duties of a similar nature and scope as required for assigned office.
MINIMUM QUALIFICATIONS AT ENTRY
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
MINIMUM HIRING STANDARDS:
* Must be at least 18 years of age.
* Must have a reliable means of communication (i.e., pager or phone).
* Must have a reliable means of transportation (public or private).
* Must have the legal right to work in the United States.
* Must have the ability to speak, read, and write English.
* Must have a High School Diploma or GED.
* Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.
Education/Experience: Associate's Degree and 1 year of experience in security operations, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
Competencies (as demonstrated through experience, training, and/or testing):
* Understanding of security operations.
* Knowledge of supervisory practices.
* Planning, organizing and leadership skills.
* Oral and written communications skills.
* Strong customer service and service delivery orientation.
* Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.
* Ability to take initiative and achieve results.
WORKING CONDITIONS (Physical/Mental Demands):
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
* Maintaining composure in dealing with authorities, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
* Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
* Required ability to handle multiple tasks concurrently.
* Handling and being exposed to sensitive and confidential information.
* Regular use of vehicle required in the performance of duties.
* Regular talking and hearing.
* Occasional walking, reaching with hands and arms, stooping, kneeling, crouching and crawling.
* Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.
* Close vision, distance vision, and ability to adjust focus.
* Responding on an on-call basis to emergencies and incidents at all hours.
Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.
##CAHP
$22 hourly 42d ago
Park Services Supervisor (Full-Time)
Cincinnati Zoo & Botanical Garden 4.1
Assistant supervisor job in Cincinnati, OH
Department: Department of Marketing & Visitor Experience Job Title: Park Services Supervisor, In-Park Support Reports to: Park Services Manager Direct Reports: Part-Time Park Services Team To continue as an industry leader, the Cincinnati Zoo & Botanical Garden Park Services team aims to deliver the cleanest, friendliest, and most sustainable Zoo, serving as an operations arm executing the plans of Visitor Experience, Events, and Sustainability.
This position is dedicated to facilitating day-to-day cleanliness and janitorial operations of the Park Services team, leading by example, and cultivating a culture of cleanliness to provide a space for our guests to be inspired by wildlife and our park-like setting. Responsibilities include, but are not limited to:
Ensures team members understand our INSPIRED visitor experience philosophy and standards of excellence and are motivated to deliver on our promise. Seeks opportunities to create INSPIRED visitor experiences.
Participates in running day-to-day janitorial operations of Park Services team, ensuring standards for safety, scheduling and attendance, training, and performance are met.
Supervises, assigns, and reviews cleaning tasks to align with needs and requests of management and the Zoo.
Trains, evaluates, and motivates staff. Coaches and corrects staff behavior, maintaining professional connections and relationships to best lead the team.
Develops and implements SOPs and cleaning best practices.
Utilizes various equipment for operations, such as trash carts, power washer, leaf blower, etc.
Identifies potential issues and brings them to management attention, including risk assessments and personnel matters. Looks for more efficient ways of operating.
Participates in Shift Meetings/Roll Call and routinely checks in with staff in their work zones.
Maintains cleanliness of walkways, restrooms, trash cans, BTS locations, parking lots and perimeter both by directing a team and individual effort.
Communicates effectively to move projects forward. Updates relevant platforms daily (i.e. Communication Log, Event Calendar Checklists, Stock Requests).
Supports management with other duties as assigned.
Qualifications:
High school diploma or equivalent
1-3 years of team leadership or supervisory experience preferred
Valid Driver's license
Experience in housekeeping or attractions industry a plus.
Previous experience with staff and project management is highly desired.
Must have reliable transportation.
This position is a Full Time, Benefitted position. 40 hours/week with occasional overtime to support operations. Some shift flexibility required to maximize coverage. Required to work one weekend day per week and some evenings to support park operations (on average 2 nights a week from October-January).
Knowledge, Skills, and Abilities:
Demonstrated understanding and acceptance of the Core Values and Behaviors of the Cincinnati Zoo & Botanical Garden. Lives these on a day-to-day basis, “Modeling the Way” for others.
Excellent attention to detail, project management and interpersonal and organizational skills and the ability to meet deadlines and shift priorities in a rapidly changing environment.
Requires an individual who is highly professional, motivated, proactive, and helpful, who is able to gain cooperation through expertise, credibility, and building positive working relationships.
Appropriate professional appearance, attitude, and personality to work effectively with Zoo staff members, guests and the public.
Possess excellent ability to develop and sustain effective working relationships within an organization; superior interpersonal skills; ability to work with diverse personalities; tactful; mature; flexible.
Be timely and reliable in attendance and performance.
Have a demonstrated affinity for the Mission of the Cincinnati Zoo & Botanical Garden.
Working Conditions: While performing job duties, a supervisor is regularly required to stand, walk, and use a variety of tools and equipment. This job will require large amounts of walking throughout the Zoo to maintain and check on staff in various Zones around the Zoo. Supervisor will be exposed to outside weather conditions and must be able to lift/move/carry up to 50 lbs without assistance.
$31k-37k yearly est. 8d ago
Service Supervisor - Vanguard (Student Living)
Greystar Management Services 4.7
Assistant supervisor job in Cincinnati, OH
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
This role oversees and performs technical and mechanical work for a large property or 2 or more assigned properties that ensures the inside and external buildings, grounds, amenities, and common areas of the communit(ies) meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
JOB DESCRIPTION
• Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
• Periodically inspects work performed by other service team members to assess the effectiveness of policies and procedures and develops corrective action plans as needed.
• Periodically inspects work performed by contractors, vendors, and other service providers to verify that the work, materials, and services meet quality standards, scope, and specifications as required.
• Maintains adequate inventory of spare parts and maintenance materials and works with the Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
• Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
• Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment.
• Conducts regularly scheduled Greystar safety meetings, ensures all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety-related laws and requirements to ensure community compliance.
• Demonstrates customer service skills by treating residents and others with respect, answering questions from the team and residents, responding sensitively to complaints about maintenance services, and assigning work orders with efficiency and urgency.
#LI-JJ1
The salary range for this position is $60,000 - $65,000 a year.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
Corporate Positions
: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
Onsite Property Positions
: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
$60k-65k yearly Auto-Apply 11d ago
Operations Center Supervisor
Securitas Electronic Security 3.9
Assistant supervisor job in Cincinnati, OH
Wage: $22.00/ hour
Requirements:
Valid driver's license required
Excellent computer, verbal, and written communication skills
Minimum of 2 years of security experience
Minimum of 2 years of supervisory or leadership experience
JOB SUMMARY:
Manages a shift and/or segment of guarding operations at multiple sites at the direction of line management. Supervises Field Supervisors and other security personnel. Performs inspections and ensures that post orders are being followed. Coaches and trains personnel. Carries out administrative procedures in support of Branch operations.
Distinguishing Characteristics: Primary job function is the management of a segment of an office's guarding operations. This job description applies only to salaried positions performing essential functions of the nature described, with the authority to make independent choices, free from immediate supervision, in significant matters that affect the business, or to carry out tasks that are directly and closely related to such work, no less than 50% of the time. If a position performs such work less than 50% of the time, and/or performs routine duties that are also performed by subordinates more than 40% of the time, it should be classified as: Field Supervisor.
ESSENTIAL FUNCTIONS: • The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. • All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. • Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. • In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. • All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. 1. Manages a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff; ensures that personnel deliver high quality service. 2. Ensures that service expectations are being met through regular contact with clients; evaluates service quality, inspects posts and initiates corrective action in a timely manner as necessary. 3. Meets with line management and/or client representatives for status updates and to address any actual or potential problems; provides support during client start-ups; provides input to security planning, assessments and surveys; reviews post orders and communicates requirements and changes to affected personnel. 4. Participates in and coordinates with line management regarding the orientation, training, development and retention of high caliber staff; ensures that each staff member is treated with dignity and respect; coaches employees and carries out disciplinary actions, as necessary. 5. Maintains and submits payroll records and other employee and business information; reviews client and company reports for accuracy and timeliness. 6. Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures. 7. Communicates and coordinates with line management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; makes scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed. 8. Provides input to company initiatives; promptly assists line management in the resolution of legal, financial, human resources, and administrative issues. 9. Performs tasks and duties of a similar nature and scope as required for assigned office.
MINIMUM QUALIFICATIONS AT ENTRY Additional qualifications may be specified and receive preference, depending upon the nature of the position.
MINIMUM HIRING STANDARDS: • Must be at least 18 years of age. • Must have a reliable means of communication (i.e., pager or phone). • Must have a reliable means of transportation (public or private). • Must have the legal right to work in the United States. • Must have the ability to speak, read, and write English. • Must have a High School Diploma or GED. • Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.
Education/Experience: Associate's Degree and 1 year of experience in security operations, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
Competencies (as demonstrated through experience, training, and/or testing): • Understanding of security operations. • Knowledge of supervisory practices. • Planning, organizing and leadership skills. • Oral and written communications skills. • Strong customer service and service delivery orientation. • Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures. • Ability to take initiative and achieve results.
WORKING CONDITIONS (Physical/Mental Demands): With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: • Maintaining composure in dealing with authorities, clients, staff and the public, occasionally under conditions of urgency and in pressure situations. • Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey. • Required ability to handle multiple tasks concurrently. • Handling and being exposed to sensitive and confidential information. • Regular use of vehicle required in the performance of duties. • Regular talking and hearing. • Occasional walking, reaching with hands and arms, stooping, kneeling, crouching and crawling. • Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds. • Close vision, distance vision, and ability to adjust focus. • Responding on an on-call basis to emergencies and incidents at all hours.
Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.
##CAHP
$22 hourly Auto-Apply 8d ago
Operations Center Supervisor
Securitas Security Services USA, Inc. 4.0
Assistant supervisor job in Cincinnati, OH
Wage: $22.00/ hour **Requirements:** + Valid driver's license required + Excellent computer, verbal, and written communication skills + Minimum of 2 years of security experience + Minimum of 2 years of supervisory or leadership experience Manages a shift and/or segment of guarding operations at multiple sites at the direction of line management. Supervises Field Supervisors and other security personnel. Performs inspections and ensures that post orders are being followed. Coaches and trains personnel. Carries out administrative procedures in support of Branch operations.
**Distinguishing Characteristics:** Primary job function is the management of a segment of an office's guarding operations. This job description applies only to salaried positions performing essential functions of the nature described, with the authority to make independent choices, free from immediate supervision, in significant matters that affect the business, or to carry out tasks that are directly and closely related to such work, no less than 50% of the time. If a position performs such work less than 50% of the time, and/or performs routine duties that are also performed by subordinates more than 40% of the time, it should be classified as: Field Supervisor.
**ESSENTIAL FUNCTIONS:**
- The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
- Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
- In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
- All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
1. Manages a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff; ensures that personnel deliver high quality service.
2. Ensures that service expectations are being met through regular contact with clients; evaluates service quality, inspects posts and initiates corrective action in a timely manner as necessary.
3. Meets with line management and/or client representatives for status updates and to address any actual or potential problems; provides support during client start-ups; provides input to security planning, assessments and surveys; reviews post orders and communicates requirements and changes to affected personnel.
4. Participates in and coordinates with line management regarding the orientation, training, development and retention of high caliber staff; ensures that each staff member is treated with dignity and respect; coaches employees and carries out disciplinary actions, as necessary.
5. Maintains and submits payroll records and other employee and business information; reviews client and company reports for accuracy and timeliness.
6. Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
7. Communicates and coordinates with line management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; makes scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed.
8. Provides input to company initiatives; promptly assists line management in the resolution of legal, financial, human resources, and administrative issues.
9. Performs tasks and duties of a similar nature and scope as required for assigned office.
**MINIMUM QUALIFICATIONS AT ENTRY**
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
**MINIMUM HIRING STANDARDS:**
- Must be at least 18 years of age.
- Must have a reliable means of communication (i.e., pager or phone).
- Must have a reliable means of transportation (public or private).
- Must have the legal right to work in the United States.
- Must have the ability to speak, read, and write English.
- Must have a High School Diploma or GED.
- Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.
**Education/Experience:** Associate's Degree and 1 year of experience in security operations, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
**Competencies (as demonstrated through experience, training, and/or testing):**
- Understanding of security operations.
- Knowledge of supervisory practices.
- Planning, organizing and leadership skills.
- Oral and written communications skills.
- Strong customer service and service delivery orientation.
- Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.
- Ability to take initiative and achieve results.
**WORKING CONDITIONS** (Physical/Mental Demands):
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
- Maintaining composure in dealing with authorities, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
- Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
- Required ability to handle multiple tasks concurrently.
- Handling and being exposed to sensitive and confidential information.
- Regular use of vehicle required in the performance of duties.
- Regular talking and hearing.
- Occasional walking, reaching with hands and arms, stooping, kneeling, crouching and crawling.
- Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.
- Close vision, distance vision, and ability to adjust focus.
- Responding on an on-call basis to emergencies and incidents at all hours.
Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.
\##CAHP
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
Benefits include:
+ Retirement plan
+ Employer-provided medical and dental coverage
+ Company-paid life insurance
+ Voluntary life and disability insurance
+ Employee assistance plan
+ Securitas Saves discount program
+ Paid holidays
+ Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
$22 hourly 42d ago
Facilities Management Supervisor
Cincinnati Open 4.3
Assistant supervisor job in Mason, OH
The Cincinnati Open is seeking candidates for a full-time position. The Facilities Management Supervisor is responsible for the planning, coordination, supervision, and execution of facility building operations and asset management across the site. This role supports the Director of Operations, Facilities Manager, and the operations team. Lead team to ensure seamless daily operations and successful execution of year-round club activities, tournaments, and special events.
The Facilities Management Supervisorassists the team in meeting the short-and-long-term needs of a growing organization. Independence, initiative, and a willingness to learn will make this individual an ideal addition to our team in a role that has the possibility of growth opportunities. This position may require long hours, evenings, and weekends as required to support events and tournaments. WHO YOU ARE
A successful candidate must be friendly, energetic, positive and committed to provide outstanding service for fans, contractors, exhibitors, vendors, sponsors, volunteers, staff, and club members while ensuring safe, efficient, and high-quality event operations.
This role requires strong communications and organizational skills, keen attention to details, creative problem solving, as well as an openness to meeting challenges in time-sensitive scenarios.
WHAT YOU'LL DO
Recruit, hire, train, schedule, and supervise full-time interns and Field Service Interns
Manage recruiting efforts through TeamWork Online
Screen candidates, conduct Microsoft Teams interviews, and make hiring recommendations
Develop job-specific position descriptions and training materials
Serve as a primary point of contact for intern questions and support
Monitor intern performance, productivity, teamwork, and morale; provide feedback and improvement strategies
Manage intern timesheets and conduct performance evaluations
Develop recommendations and materials to enhance the internship program
Monitor HVAC systems and lighting controls performance on sitewide building automation system
Monitor and identify building system performance issues
Repair and replace door hardware as needed
Assist in the development and implementation of operational plans for:
Buildings and site security
Building system operations
Shipping and receiving (HiveWatch and barcode systems)
TV and broadcast truck compounds
Oversee and assist with pre-event site setup and post-event breakdown
Support opening and closing procedures for the facility
Manage and monitor day-to-day facility operations across the site
Provide rotational oversight of all areas to identify environmental, safety, and security concerns
Assist with contractor oversight and coordination
Support musicians, entertainers, volunteers, and hospitality areas
Assist assigned volunteer committees and vendors
Manage rental equipment distribution, control, and return
Handle distribution of all incoming and outgoing mail, including shipping items within FedEx, UPS, etc.
Order and maintain operational, ecological, and facility supplies
Inventory, secure, and maintain equipment, including radios and on-site televisions
Manage the Key Watcher system, keys, hardware, and padlock combinations
Maintain storage areas through organization and cleanliness
Preserve and maintain court equipment, windscreens, and operational tools
Assist with winterization of facilities and ongoing grounds maintenance
Maintain and service operations equipment
Inventory fire extinguishers and coordinate annual servicing
Create and manage inspection checklists for cleanliness, safety, and traffic control
Ensure compliance with all federal, state, local, and OSHA regulations
Obtain and maintain OSHA forklift and other equipment certifications
Create post-tournament reports and update annual operations photos
Recommend process improvements to enhance efficiency, productivity, and customer service
Other duties as assigned by management
REQUIRED EDUCATION/EXPERIENCE/SKILLS/ABILITIES
Strong writing, organizational, and time management skills, with the ability to be responsive and balance priorities, work activities, and resources in a fast-paced, cross-functional environment
Demonstrates the highest standards of ethical behavior, sometimes with sensitive information
Meets deadlines and takes accountability and ownership of responsibilities
Completed four-year college degree or equivalent work experience in Sports Management, Event Management, Facility Management, or a related field required
Must have 2-5 years applicable work experience
Must be able to sit or stand for prolonged periods of time, lift boxes weighing up to 50 lbs, and climb ladders
Ability to work independently and manage multiple priorities
Microsoft Office Suite experience, and a willingness to become proficient in this area
Proven ability to supervise and lead teams
Valid driver's license with a clean driving record
$46k-75k yearly est. 16d ago
Supervisor of Crisis Services
Best Point Education & Behavioral Health
Assistant supervisor job in Hamilton, OH
Supervisor of Crisis Services- Warren/Clinton County Salary: $65,000
The Crisis Supervisor provides leadership and clinical supervision for Crisis services in the Warren/Clinton County area and implements and maintains programmatic operations with the purpose of offering quality clinical care to all clients.
Job Requirements
Master's Degree in Social Work or comparable human services field with license in the State of Ohio (LPCC, LISW preferred)
Preferred experience working in the behavioral health field in a management role
Excellent organizational, planning, and follow-up skills
Strong oral, written, and presentation communication skills
Must be a strategic thinker as it relates to overall continuous improvement of program and treatment objectives
Responsibilities
Provide leadership and oversight of daily Crisis Team operations to ensure team stability and consistent support
Coordinate and ensure clinical coverage for services supervised
Apply data analysis to guide decision-making
Staff hiring, onboarding, training, and clinical development
Deliver accurate, well-organized reports within established deadlines
Develop strategic connections with community stakeholders and agencies to enhance cooperation and visibility for BBH
Be an active participant of the management team
Provide crisis intervention services when needed
Benefits
The Crisis Supervisor position is a full-time, salary-exempt position. We offer a supportive work environment and competitive wages, as well as:
Full benefits package includes:
Health, dental, and vision insurance
Retirement plan
Tuition assistance
Public Loan Forgiveness eligibility
Paid time off and holidays
Weekly licensure supervision
Company-issued iPhone and laptop
Mileage reimbursement
$65k yearly Auto-Apply 60d+ ago
Office Supervisor
Tri State Urologic Services
Assistant supervisor job in Middletown, OH
Full-time Description
The Office Supervisor oversees and manages the daily activities of the front office staff to ensure efficient operations and service delivery including training the front office staff, addressing staff issues and conducting performance reviews. This role also oversees the financial aspects of the front area such as daily charges, banking/end of day deposit procedure and authorization and referrals. Manages record keeping and ensures educational pamphlets and service brochures are current and readily available for patients.
ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to:
Assists in new hire interviews and is responsible for on-going training for staff based on job functions.
Supervises Front Office Staff ensuring proper scheduling and Front Desk coverage at all times.
Maintains staff schedules and monitors/controls overtime.
Oversees time and attendance/payroll activities for staff.
Works with Front Office Staff to resolve any issues and concerns.
Assists Front Desk Manager with conducting staff performance reviews.
Provides information to the Front Desk Manager for use in evaluations, disciplinary action, and terminations.
Oversees daily charges, banking/deposits, authorizations and referrals.
Provides relief for various positions as needed including back-up telephone and/or front desk coverage.
Maintains communication with the patients and clinical area to maintain appropriate patient flow.
Verifies patients' medical records and insurance for accuracy and oversees patient files for appropriate documentation.
Handles ordering of office supplies for the practice.
Participates in educational activities.
Acts as team player: collaborates, communicates clearly, and cooperates with all patients, leaders and fellow coworkers.
Performs other position related duties as assigned.
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
N/A
KNOWLEDGE | SKILLS | ABILITIES
Knowledge of healthcare field and medical office protocols/procedures.
Knowledge of medical terminology, healthcare coding systems, and clinics function
Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding a plus.
Knowledge and experience in all aspects of check-in/out, referrals and authorization, chart prep and multiple physicians scheduling.
Knowledge of regulations related to Medicare, Medicaid, and commercial insurance.
Excellent verbal and written communication skills. ?
Excellent organizational skills and attention to detail.
Customer-oriented with ability to remain calm in difficult situations.
Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations such as EMR.
Ability to work independently and manage deadlines.
Strong problem-solving skills.
Professional communication and presentation skills, including face to face, email, telephone, and video conference.
Ability to communicate professionally with providers, clinicians, nurses, allied health staff, administrative staff, front line staff, contractors, governmental agencies, insurance payers, patients, family members of patients, suppliers, and the public, of all age levels from child to senior citizen.
Complies with all health and safety policies of the organization.
Complies with HIPAA regulations for patient confidentiality.
Requirements
EDUCATION REQUIREMENTS
High School Diploma or equivalent required.
College courses and/or Associate's degree preferred.
EXPERIENCE REQUIREMENTS
Previous medical office experience with a minimum of 6 months of supervisory experience.
REQUIRED TRAVEL
N/A
PHYSICAL DEMANDS
Carrying Weight
Frequency
1-25 lbs.
Frequent from 34% to 66%
26-50 lbs.
Occasionally from 2% to 33%
Pushing/Pulling
Frequency
1-25 lbs.
Seldom, up to 2%
100 + lbs.
Seldom, up to 2%
Lifting - Height, Weight
Frequency
Floor to Chest, 1 -25 lbs.
Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs.
Seldom: up to 2%
Floor to Waist, 1-25 lbs.
Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs.
Seldom: up to 2%
$34k-50k yearly est. 51d ago
Support Supervisor
Clean Team 2.9
Assistant supervisor job in Olde West Chester, OH
Clean Team is hiring Full-Time support supervisors
Support Supervisors are responsible for assisting area managers
They will train new hires as needed.
As well as fill in for any call off or scheduled time off for general cleaners.
Support supervisors are required to pass a background check, have a valid driver's license, reliable transportation, and proof of car insurance.
This is a manager in training position that requires travel to multiple locations daily.
As a full-time employee you will receive benefits medical, dental & vision. We also provide a monthly car allowance for any vehicle maintenance you may incur.
Serious Applicants Only!
$38k-54k yearly est. 60d+ ago
Clinical Team Supervisor
Dayton Center for Neurological Disorders
Assistant supervisor job in Centerville, OH
BASIC FUNCTION: To supervise the clinical team to assist Physicians with assigned responsibilities and provide an appropriate medical environment to assure high quality care. Has access to patient's charts to perform job functions listed below. PRIMARY RESPONSIBILITES:
Supervises Nursing team
Department workflows and daily operations
Policies and Protocols - implement, create and update annually
Order Set Management
Compliance: OSHA, Employee Health Incidents/ BWC, Medication Control, OARRS updates, State reporting, clinical licenses, CPR compliance, etc.
Quality: Clinical Auditing (monthly), create and implements quality metrics for departments/ individuals
Clinical Office Licenses- TDDD
HR: performance reviews, corrective actions, scheduling, manages PTO requests, timecards, interviews, training, updating job descriptions, ensures queues are covered, customer service calls, clinical patient complaints etc.
Medical Supply/ Medication cost control and inventory system implementation and management at multiple locations
Willingness to Obtain MS certification for clinical oversight and assists with patient education and engagement
MIPS and other Quality reporting
SKILLS: Verbal Communication Written Communication Technical Communication Customer Relations Customer Service Diplomacy Filing Math Aptitude Strong Leadership Multitask Organization Planning Professionalism Project Presentation Reading Time Management Computer Literacy EDUCATION/TRAINING: LPN Licensure or higher EKG/Blood Draw/Injections EXPERIENCE: Prior medical office management experience required
$34k-59k yearly est. 60d+ ago
Patient Center Supervisor (Full-Time)
Avertest
Assistant supervisor job in Franklin, OH
Pay: $22.00 per hour About Averhealth At Averhealth, our mission is to help people achieve lasting recovery. We partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. If you're passionate about helping others and want to start a meaningful career, we'd love to have you on our team.
Position Summary
The Patient Center Supervisor plays a vital role in supporting individuals on their path to recovery. You'll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism. The Patient Center Supervisor leads daily operations at our Averhealth patient care centers, ensuring a professional, compassionate, and compliant testing experience. This role provides hands-on leadership to staff, supports patient engagement, and safeguards the integrity of all testing processes.
Key Responsibilities
* Manage day-to-day operations to ensure a safe, respectful, and efficient patient experience
* Lead, coach, schedule, and support testing center staff
* Conduct observed urine collections with male/female patients who are complying with probation, completing drug treatment programs, or meeting bond requirements
* Maintain full compliance with Averhealth policies, chain-of-custody protocols, and regulatory standards
* Ensure accurate documentation, quality control, and timely reporting
* Address patient concerns professionally and promote a recovery-focused environment
Schedule
* Full-time: Typically between 35-40 hours per week
* Must have flexibility for varying shifts due to random testing needs
* Primary hours: Monday-Friday, 8:15am-4:45pm, with some weekend shifts (12:45pm-6:45pm)
* Schedules are provided approximately one week/one month in advance
What We Offer Full-Time Employees
* Medical, Dental, and Vision insurance
* Short- and Long-Term Disability
* Life insurance with employer contribution
* 401(k) with employer match
* Annual uniform reimbursement (scrubs)
* Instant access to earned wages - no waiting for payday
* Referral bonuses
* Shift coverage bonuses ($50 per covered shift with less than 48-hour notice)
* 3 weeks of paid time off in your first year
* Supportive team culture and career growth opportunities - many of our leaders started in this role
Qualifications
* High school diploma or GED; additional education preferred
* Supervisory or team-lead experience (required)
* Strong communication, organization, and problem-solving abilities
* Ability to uphold confidentiality, follow detailed procedures, and maintain professionalism
* Comfortable working with biological specimens and standing for extended periods
* Must have reliable transportation and valid driver's license
Equal Opportunity Employer
Averhealth is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, or background.
$30k-46k yearly est. 4d ago
Service Senior Supervisor Branded Cards
Citi 4.6
Assistant supervisor job in Florence, KY
The Service Sr. Supervisor is an intermediate position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to ensure the best in class customer care focused on building and retaining valuable client relationships and drive commitment to the delivery of Citi's products and services.
Responsibilities:
Lead and develop a team of 15-25 care professionals and ensure they consistently meet performance metrics and provide effective customer service to Citi's clients
Develop leaders and their skill set and provide growth opportunities through guidance and mentorship in conjunction with succession planning
Evaluate team's performance and makes recommendations for staffing, pay increases, promotions, terminations, staffing, etc.
Create and execute realistic action steps and timelines for the team with a strict attention to details and performance
Drive organizational change through innovation and process improvement, eliminating friction points for team
Achieve team performance excellence to ensure high quality and high volume productivity
Recruit, hire and build a team of highly productive candidates through coaching, collaboration and motivation of staff
Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
2-5 years of relevant experience in a Customer Service role
Proficient project management skills
Effective written and verbal communication
Influencing and relationship management skills
Proficient with Microsoft Office
Education:
Bachelor's/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Customer Service
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Job Family:
Service
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Time Type:
Full time
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Primary Location:
Florence Kentucky United States
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Primary Location Full Time Salary Range:
$58,656.00 - $77,360.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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Anticipated Posting Close Date:
Jan 22, 2026
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.
$58.7k-77.4k yearly Auto-Apply 13d ago
Records Management Supervisor
Bowling Green State University 3.9
Assistant supervisor job in Maineville, OH
Supervises and performs all aspects of records processing including on-line entry of requests. Responds to requests for records and resolves problems regarding record issues. Oversees compliance with state and/or federal rules governing release of record information.
* Oversees records processes for a department, school or other University office. Coordinates workflow within the department relating to the processing of requests for records.
* Responds to records requests from students, alumni and outside agencies and institutions. Resolves problems associated with requests. May coordinate with other University offices to resolve records issues.
* Oversees the retention of documents. Coordinates the destruction of sensitive records in accordance with state and federal guidelines.
* Supervises, evaluates and assists with hiring of staff and student workers.
* Prepares documents for digital imaging, indexes forms and provides quality control.
* Monitors compliance with the state and federal rules governing release of record information. Develops policies and procedures concerning records maintenance and data collection. Trains staff on new procedures and systems.
* Works with vendors to obtain supplies and maintain machines or other services. Assists as needed with other record area functions.
Experience
* One year related experience required previous supervisory experience and/or training required
* One year experience with Raiser's Edge (RENXT) preferred
Education
* High school diploma or GED required
Essential Competencies
* Knowledge of basic mathematical skills
* Knowledge of basic reading skills
* Ability to carry out verbal and/or written instructions
* Ability to effectively communicate, verbally and written
* Detailed-oriented and highly accurate
* Ability to work in changing environment
* Ability to work effectively in a team environment
* Ability to interact effectively with students, faculty and/or staff or the public and represent BGSU appropriately
* Ability to coordinate or lead others in accomplishing work activities
* Knowledge of computer skills, such as MS Office, presentations, spreadsheets and/or database entry/query
* Ability to access and maintain document imaging systems, including scanning and filing documents
* Ability to operate computers and peripheral equipment such as printers
* Ability to draft office correspondence
Application Deadline
The search committee will review applications until the position is filled; however, for best consideration, applications should be provided by January 30, 2026.
Required Application Materials & Evaluation
* Experience must be fully documented on the official application.
* The application will be used to evaluate if candidates meet the minimum requirements for the position and for consideration when determining starting pay rate.
* Experience requirements are inclusive of relevant professional experience, or experience attained through relevant internships, co-ops, student employment positions, or graduate assistantships.
Uploads
* Required: Resume (for supplemental information only)
* Optional: Cover Letter
Essential Requirement: Work Authorization
BGSU does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.
$37k-55k yearly est. 8d ago
Front Office Supervisor avid Hotel West Chester
Rainmaker Team
Assistant supervisor job in Olde West Chester, OH
←Back to all jobs at RAINMAKER TEAM LLC Front Office Supervisor avid Hotel West Chester
Introduction:
We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. The Guest Services Manager will be responsible for managing a team of guest service agents, ensuring that all tasks are completed efficiently and to the highest standards, and providing excellent customer service to guests. The successful candidate will have strong leadership and communication skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage and lead a team of guest service agents, including scheduling, training, and performance evaluations
Oversee the daily operation of the front desk, including handling guest check-ins, check-outs, and requests
Ensure that tasks are completed efficiently and to the highest standards, including maintaining a clean and organized lobby area and adhering to safety protocols
Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns
Monitor and maintain inventory levels, including ordering and restocking as needed
Complete daily financial and operational tasks, such as reconciling the register and completing shift reports
Other duties as assigned
Qualifications:
Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry
Strong leadership and communication skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and property management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Paid time off
Medical, dental, and vision insurance
401(k) retirement plan (US only), Employer RRSP match (Canada only)
Professional development opportunities
Positive and supportive work environment
Please visit our careers page to see more job opportunities.
$30k-38k yearly est. 14d ago
Supervisor - Mobile Phlebotomy Services
Compunet 3.8
Assistant supervisor job in Moraine, OH
Dayton, Cincinnati, Northern Kentucky 4:00am-12:30pm - salary and hours may vary based on business need. Monday-Friday Responsible for the operations and managerial functions of lab support services (Phlebotomy/Processing) for Long-Term Care (LTC) facilities and off-site collection services. Individual must have the ability to positively interact with facility staff as well as with geriatric and other skilled nursing patients.
Essential duties and responsibilities:
Provide direct supervision and leadership to the Mobile Phlebotomy team in concert with CompuNet's mission, vision, and values to meet business objectives and customer expectations.
Ensure that daily schedules and work assignments fulfill requirements for optimal service delivery.
Support and coach staff to provide outstanding customer and patient satisfaction.
Review timekeeping system data regularly, submit completed payroll records on time, and manage department overtime.
Assist with maintaining department annual operating/capital budget and managing expenses.
Ensure adequate inventory of supplies.
Interview and hire new employees. Ensure all staff training is completed and documented promptly.
Promote ongoing development of the staff through continuing education and competency assessment.
Conduct monthly employee one-on-one meetings, set goals and objectives, determine appropriate corrective action, and document employee performance on an ongoing basis.
Provide clear, consistent communication to staff through regularly scheduled meetings, memos, and one-on-one communication.
Ensure smooth shift transitions and shift-to-shift communication.
Ensure departmental compliance with all company, departmental and regulatory policies and procedures.
Communication with internal and external customers to exceed customer service standards of the organization and assure client needs are met.
Contribute to the overall effectiveness of the organization by promoting and encouraging the continuous improvement philosophy.
Participate as a part of the CompuNet Management Team and attend managerial and operational meetings.
Resolve customer and collection issues promptly.
Cover mobile phlebotomy duties when needed and perform laboratory support duties as required.
Perform other duties as assigned.
Qualifications:
High school degree/GED with 3 years leadership experience or Associate's or Bachelor's degree in Medical Technology or related laboratory science with 2 years laboratory leadership experience and current ASCP certification.
3-5 years phlebotomy experience with demonstrated increasing responsibilities in a medical laboratory environment.
Demonstrated positive customer satisfaction skills and abilities, along with excellent communication skills
Demonstrate the core values of the organization.
Sound reasoning ability and independent judgment.
Ability to work within specified deadlines and timetables.
Attention to detail and the ability to multitask and prioritize.
Must have and maintain a valid driver's license
Must maintain and show proof of liability automotive insurance.
Must have reliable transportation for driving to each facility.
Physical demands and work environment:
Standing for long periods of time.
Must be able to walk 5-7 miles per day with periods of rest.
Able to work daily in varied settings that are sometimes high-stress and require multi-tasking.
Be capable of all range of movement to include sitting, standing, and bending while performing job duties.
Must be available by phone and electronic communications.
Safety demands and requirements:
Will have exposure to biohazard substances and hazardous chemicals
Be familiar with and adhere to safety, ergonomic and health policies of the Company.
Comply with all PPE requirements when in the laboratory or other biohazard areas.
Complete required safety training and health evaluations promptly.
Anticipate safety hazards, act upon unsafe situations and promote safety awareness.
$39k-59k yearly est. 18d ago
Front Office Supervisor
First Hospitality Group Inc. 3.6
Assistant supervisor job in Dayton, OH
What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities!
The impact you'll make…
The Front Desk Supervisor is part of the management structure of the Front Office. He or she will aid the other managers in monitoring the daily operations of the hotel by supporting and supervising all front office operations and staff, oversee hotel availability, room inventory and ensure overall guest satisfaction.
You'll enjoy this job because…
* You want to grow within Front Office
* You enjoy providing excellent guest experience
* You're self-motivated to go above and beyond
What you'll be doing…
* Supervise and support all Front Office staff (including Front Desk and Bell/Door Staff) to ensure policies and procedures are followed while welcoming guests
* Review and prepare for daily arrivals and look at business on book at least seven days out on a daily basis
* Hold shift briefings to communicate daily events, VIPs, current hotel offerings, updated policies, weekly training topics, occupancy, day of selling strategy, etc.
* Maintain knowledge of all of hotel outlet offerings, facilities and local area events
* Account for daily yielding, balancing of house with room types/rates, correct settlement of room revenue and ensure credit is established on all accounts in accordance with proper accounting procedures
* Address any credit concerns and communicate any outstanding issues to the next shift manager for follow-up
* Ensure accurate guest data is inputted into HMS profile including comments, history, etc.
* Report and follow up on any guest issues while maintaining a high level of confidentiality will all guest information
* Maintain a detailed log with all guest issues and resolutions
* Communicate hotel's needs to appropriate departments to ensure room availability and open calls are being addressed in a timely manner with follow-up to the guest that issue is satisfactorily resolved
* Assist with implementation of new policies and procedures and also ensure staff has adherence of existing grooming and attendance policies
* Assist with the training process of new hires and identify training needs with existing employees by weekly focus on "topics of the week"
* Drive Hotel scores and share positive feedback and address on an individual basis with any negative feedback
* Maintain a positive and professional environment in guest areas and in back of the house that motivates and inspires the staff.
* Must possess basic ability to analyze and understand forecasts and budgets
* Other duties as assigned
You should be able to…
* Speak, read, and write in primary language used in the workplace
* Sit, stand, walk, and be in front of a computer for 8+ hours
Requirements…
* Customer service experience, preferably in Hospitality or related industry
* High School diploma or equivalency education certificate required
About First Hospitality…
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
$33k-41k yearly est. 18d ago
Supervisor - Mobile Phlebotomy Services
Compunet Clinical Laboratories 4.1
Assistant supervisor job in Moraine, OH
Dayton, Cincinnati, Northern Kentucky 4:00am-12:30pm - salary and hours may vary based on business need. Monday-Friday Responsible for the operations and managerial functions of lab support services (Phlebotomy/Processing) for Long-Term Care (LTC) facilities and off-site collection services. Individual must have the ability to positively interact with facility staff as well as with geriatric and other skilled nursing patients.
Essential duties and responsibilities:
Provide direct supervision and leadership to the Mobile Phlebotomy team in concert with CompuNet's mission, vision, and values to meet business objectives and customer expectations.
Ensure that daily schedules and work assignments fulfill requirements for optimal service delivery.
Support and coach staff to provide outstanding customer and patient satisfaction.
Review timekeeping system data regularly, submit completed payroll records on time, and manage department overtime.
Assist with maintaining department annual operating/capital budget and managing expenses.
Ensure adequate inventory of supplies.
Interview and hire new employees. Ensure all staff training is completed and documented promptly.
Promote ongoing development of the staff through continuing education and competency assessment.
Conduct monthly employee one-on-one meetings, set goals and objectives, determine appropriate corrective action, and document employee performance on an ongoing basis.
Provide clear, consistent communication to staff through regularly scheduled meetings, memos, and one-on-one communication.
Ensure smooth shift transitions and shift-to-shift communication.
Ensure departmental compliance with all company, departmental and regulatory policies and procedures.
Communication with internal and external customers to exceed customer service standards of the organization and assure client needs are met.
Contribute to the overall effectiveness of the organization by promoting and encouraging the continuous improvement philosophy.
Participate as a part of the CompuNet Management Team and attend managerial and operational meetings.
Resolve customer and collection issues promptly.
Cover mobile phlebotomy duties when needed and perform laboratory support duties as required.
Perform other duties as assigned.
Qualifications:
High school degree/GED with 3 years leadership experience or Associate's or Bachelor's degree in Medical Technology or related laboratory science with 2 years laboratory leadership experience and current ASCP certification.
3-5 years phlebotomy experience with demonstrated increasing responsibilities in a medical laboratory environment.
Demonstrated positive customer satisfaction skills and abilities, along with excellent communication skills
Demonstrate the core values of the organization.
Sound reasoning ability and independent judgment.
Ability to work within specified deadlines and timetables.
Attention to detail and the ability to multitask and prioritize.
Must have and maintain a valid driver's license
Must maintain and show proof of liability automotive insurance.
Must have reliable transportation for driving to each facility.
Physical demands and work environment:
Standing for long periods of time.
Must be able to walk 5-7 miles per day with periods of rest.
Able to work daily in varied settings that are sometimes high-stress and require multi-tasking.
Be capable of all range of movement to include sitting, standing, and bending while performing job duties.
Must be available by phone and electronic communications.
Safety demands and requirements:
Will have exposure to biohazard substances and hazardous chemicals
Be familiar with and adhere to safety, ergonomic and health policies of the Company.
Comply with all PPE requirements when in the laboratory or other biohazard areas.
Complete required safety training and health evaluations promptly.
Anticipate safety hazards, act upon unsafe situations and promote safety awareness.
How much does an assistant supervisor earn in Cincinnati, OH?
The average assistant supervisor in Cincinnati, OH earns between $25,000 and $47,000 annually. This compares to the national average assistant supervisor range of $28,000 to $55,000.
Average assistant supervisor salary in Cincinnati, OH