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Assistant supervisor jobs in District of Columbia - 61 jobs

  • CPC Processor Customer Support (Temporary)

    Datavant

    Assistant supervisor job in Washington, DC

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. + This is a Remote role (Temporary)- Full-Time: Monday - Friday, 8:00 am - 4:30 pm EST - Comfortable working in a high-volume production environment.- Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status - Documenting information in multiple platforms using two computer monitors. - Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) - Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and Tuition Assistance To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $53k-107k yearly est. 5d ago
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  • Medical Assistant Supervisor

    La Clinica Del Pueblo 4.5company rating

    Assistant supervisor job in Washington, DC

    Job Title: Medical Assistant Supervisor (MAS) Department: Patient Services - Clinical Services Supervisor: Director of Clinical Services Classification: Non-Exempt/Hourly Synopsis: The Medical Assistant Supervisor (MAS) oversees the daily patient care activities and operational coordination performed by the Medical Assistant team. This role is responsible for supervising staff, assigning and monitoring workflow, training and mentoring Medical Assistants, and ensuring compliance with organizational policies and procedures. The MAS participates in the interview and hiring process, completes performance evaluations, supports ongoing staff development, and ensures high-quality clinical support services. In addition to supervisory duties, the MAS serves as the primary point of support for Medical Assistants, may function on the clinic floor as needed, and contributes to customer service and quality improvement initiatives across the clinic. Required Education and Experience * High School Diploma or GED. * Minimum five (5) years of experience as a Medical Assistant or Licensed Practical Nurse in a clinical setting. * Minimum two (2) years of supervisory experience. * Bilingual in Spanish and English. Preferred Education and Experience * Experience in a Federally Qualified Health Center (FQHC) or non-profit healthcare setting. * Familiarity with Vaccines for Children (VFC) programs. * Experience working with HIV-positive patients and underserved communities. * Knowledge of insurance eligibility, prior authorizations, billing, coding, and Sliding Fee Scale policies. Required Skills/Abilities/Certifications/Licenses * Certified Medical Assistant (CMA) or Licensed Practical Nurse (LPN). * CPR or Basic Life Support (BLS) certification. Preferred Skills/Abilities/Certifications/Licenses * Phlebotomy Certification. * Experience in adult, geriatric, prenatal, and pediatric phlebotomy/venipuncture. * Ability to train, mentor, and coach other Medical Assistants. Primary Duties and Responsibilities Administrative * Oversee day-to-day workflow and task completion for Medical Assistant staff. * Provide ongoing training and support, including reinforcement of policies, procedures, and workflow changes. * Participate in quality improvement initiatives with a focus on operational sustainability. * Complete administrative documentation, including timesheets, performance evaluations, and incident or corrective action reports. * Act as a central resource and point of contact for MA scheduling, communication, and operational support. * Other administrative duties as assigned. Clinical * Collaborate with the Nurse Manager and Center Manager to maintain vaccine and clinical supply inventory. * Serve as a point of contact for VFC/317 programs. * Ensure daily point-of-care (POC) testing is performed by manufacturer guidelines. * Oversee functionality checks for clinical equipment; report and escalate non-functional equipment. * Perform Medical Assistant duties as outlined in the MA job description when needed. * Maintain all required clinical certifications (CMA, LPN, CPR/BLS). * Other clinical duties as assigned. Other Responsibilities * Provide staffing coverage on the clinic floor when needed. * Participate in staff meetings, planning committees, events, and process-improvement efforts. * Support organizational initiatives related to patient experience, communication, equity, and service excellence. * Perform other duties as assigned to support clinic operations. Physical Requirements * Prolonged periods of sitting at a desk, working on a computer, and handling a high volume of calls. * Exposure to moderate noise levels in an office or clinic setting. * Potential exposure to hazardous pathogens, requiring adherence to safety protocols. * Ability to lift up to 25 pounds as needed. Leadership & Supervisory Responsibilities * Direct the daily activities of the Medical Assistant team, including workflow readiness, task assignment, and quality oversight. * Delegate tasks appropriately based on workflow demands, scope, and staff competencies. * Resolve staffing and coverage issues for scheduled and unscheduled absences. * Provide leadership during onboarding and ongoing training, reinforcing clinical workflows and operational changes. * Monitor performance, including timesheets, evaluations, improvement plans, and corrective actions (as applicable). * Ensure timely completion of MA competencies and address identified deficiencies. * Participate in recruiting, interviewing, selection, and onboarding of new MAs. * Serve as a liaison with the CHO, Clinical Director's, Clinical Providers, Nurse Manager, Director of Patient Services, Center Management and other leadership regarding MA-related issues. * Foster a culture of accountability, safety, professionalism, and continuous quality improvement.
    $40k-51k yearly est. 34d ago
  • Supervisor, Group Experience

    National Geographic Society 4.7company rating

    Assistant supervisor job in Washington, DC

    How You'll Contribute The National Geographic Society headquarters, based in Washington, D.C., is undergoing a significant renovation project on its campus (called Base Camp). In 2026, we are opening the Museum of Exploration, featuring a state-of-the-art pavilion entrance, auditorium, iconic photo gallery, exhibition space, immersive walk-through attraction, retail, food and beverage, education center, archives, tours, and exciting new event space. The capstone of the renovation is a one-of-a-kind nighttime experience in the courtyard. How You'll Contribute Summary NGS is seeking a Group Experience Supervisor to assist the Group Experience Manager with the facilitation of group experiences at the Museum of Exploration. The Group Experience Supervisor will bring their experience in customer service and demonstrate the ability to lead a team of museum group experience representatives. This position will report to the Group Experience Manager. We are seeking a team member who values interoperability and is ready to jump in and support colleagues across different projects when needed. At the Museum of Exploration, we believe that our greatest successes come from shared expertise and a willingness to step outside of a single role. This isn't just a part of the job; it's a core aspect of how we operate and collaborate, reflecting the spirit of partnership that defines National Geographic's culture. The start date for this position is February 17th 2026. Your Impact Your Impact Responsibilities Include: Fulfillment and On Site Experience (85%): * Lead the arrivals team to greet groups that arrive on motorcoaches and on foot * Assist with group arrival communication and special requests with group clients * Assist with group flow by implementing the recommended learning journey through the museum * Assist with the dissemination of supplemental group visit materials including pre-visit materials, post visit materials, and post visit surveys Support (15%): * Assist the with the daily planning of group visits to include assistance with scheduling to include dining, guided tours, workshops, and other pre-scheduled activities * Assist with the communication and implementation of group pre-visit and post visit materials * Implement group customer satisfaction surveys for post group visit follow up and create reports for internal distribution * Provide on campus event support across the Society as needed What You'll Bring Educational Background Bachelor's degree or equivalent experience Minimum Years and Type of Experience 3 years experience in customer service and 1 years of related experience in supervising group experiences. Necessary Knowledge and Skills * Excellent customer service skills * Ability to sit or stand for long periods * Ability to work both independently and as part of a team * Excellent communication, organizational, and research skills * Technical proficiency with Microsoft Office and G-Suite tools * Ability to adapt to changing situations and respond to unexpected group needs * Flexibility to work varying hours, including weekends and holidays, depending on group schedules Desired Qualifications * Museum or attraction experience a plus * Ticketing software experience a plus Collaboration and Teamwork Support various teams as needed, providing cross-trained coverage for breaks, absences, or high volume. Assist with general museum tasks such as maintaining public spaces, providing basic visitor assistance, and helping with event setup/breakdown. Supervision Team of group experience representatives Salary Information The National Geographic Society offers a competitive and holistic total rewards package. Our compensation structure and transparent pay philosophy are based on industry-specific market data for similar-sized nonprofit organizations. The salary range for this position accounts for a wide range of factors including but not limited to organizational need; specific skill sets; experience and training; certifications; and more. At the National Geographic Society, individuals are typically hired at or near the starting point of the salary range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The rate for this position is $25.50. In addition, the National Geographic Society offers a competitive and comprehensive benefits package that includes, but is not limited to, medical, dental, and vision insurance; engaging and comprehensive wellness program; 401(k) retirement savings plan with matching contributions after 6 months of employment; flexible paid time off benefits with up to 22 days of paid annual leave per calendar year (15 days for new hires in their first year, prorated based on the number of pay periods remaining in the year) and 10 days of sick leave; 12 paid holidays and a paid winter break between December 25 and 31 (May not apply to all roles that are required to work during high volume seasons or essential workers. Please check with the hiring manager for confirmation.); paid parental leave, adoption and surrogacy expense reimbursement, fertility benefits; learning and development opportunities; Lifestyle Spending Account; pet adoption assistance and insurance; pre-tax transportation benefits with a generous employer subsidy; employer-paid life insurance and disability benefit; and a variety of National Geographic discounts and perks. Job Designation On-Site - Staff members who spend 100% of work time on-site at Base Camp, supporting overall campus and museum operations. On-Site staff shifts (spread over seven days a week and 24 hours a day, including holidays) are scheduled by their supervisors and determined by team needs and may be adjusted based on cyclical work cycles and ebbs and flows of work throughout the year. Candidates must be legally authorized to work in the United States. This position is not eligible for visa sponsorship. We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization.
    $48k-82k yearly est. Auto-Apply 13d ago
  • Managing Supervisor, Health & Life Science

    Fleishmanhillard 4.6company rating

    Assistant supervisor job in Washington, DC

    FleishmanHillard is a global integrated communications agency delivering transformational outcomes for some of the world's biggest brands. We have an immediate opening for a **Managing Supervisor** to join our dynamic and collaborative Health & Life Science practice. FH has built its reputation on creating customized, integrated solutions that deliver what our clients value most: meaningful, positive and measurable impact on the performance of their organizations meeting their specific challenges or opportunities. We're seeking energetic professionals with good instincts, who are early adopters and self-starters, and have an adventurous spirit and passion for collaboration. Our culture values talented, nimble, creative people who both are exemplary leaders and effective team players. This position provides the opportunity to work on exciting communications programs for leading healthcare brands, develop key relationships with healthcare industry clients, and manage the strategic outreach to the media, third-party organizations, healthcare professionals and consumers. FleishmanHillard values the importance of impact and inclusion to strengthen the bonds between us, grow our people and create spaces for everyone to thrive. We stay true to our commitment to our people and the communities in which we live and work. As part of our ongoing effort to be the world's most inclusive agency, we are committed to seeking candidates who possess and demonstrate a profound interest in furthering our impact and inclusion goals. **Responsibilities:** + Play a pivotal role in handling many of the day-to-day activities for the H&LS practice's account teams, including working with senior members of the team to help oversee projects, connecting across our healthcare and agency teams, and provide client counsel. + Be flexible and facilitate teamwork within account team; coordinate team resources and create opportunities for junior staff to take on more responsibility; fully utilize agency resources to create the "best teams" for your clients. + Demonstrate ability to develop and provide feedback on high-quality written materials, including strategic plans, press materials, social copy, client correspondence, etc. + Drive strategic plans and communications campaigns across key stakeholders that are aligned with client business objectives and deliver results. + Develop relationships and coordinate correspondence with external audiences: third-party organizations, healthcare professionals, media, etc. + Develop and monitor client program plans and budgets for profitability; report status to client and agency management on a regular basis. + Explore and create opportunities for incremental business growth within your clients' organizations + Build and maintain strong client relationships **Qualifications:** + A minimum of 6+ years of biotech, pharmaceutical or healthcare communications experience within a communications agency is required. + A thirst for knowledge, interest and desire to work in the ever-changing world of healthcare and communications. + Skilled at applied strategic thinking, anticipating issues, trends, and connections, and translating those insights into actionable ideas for the client and our healthcare team. + A collaborative team member and team leader, with strong project management and problem-solving skills and ability to meet deadlines and manage multiple projects simultaneously. + Ability to translate large amounts of clinical data and information into lay language that resonates across client stakeholders. + Keen understanding of the role of digital media in integrated communications strategies as well as traditional, digital and social media healthcare environment. + Ability to develop and contribute to strategic outreach plans to external audiences via social platforms (e.g., LinkedIn, Twitter, Facebook, Instagram, etc.), third-party organizations, healthcare professionals, media, etc. + Ability to effectively supervise and train junior-level account staff, provide quality control, determine workflow and assignments. + Excellent writing and editing skills, including the ability to develop and strategically direct the creation of press materials and communications plans. + Demonstrated strategic media relations planning, with the ability to develop strong media pitch angles, lead pitch teams and pitch story ideas to reporters. + Strong client relationship skills and the ability to successfully represent FH and client companies to key stakeholders. **About FleishmanHillard** FleishmanHillard specializes in public relations, reputation management, public affairs, brand marketing, digital strategy, social engagement and content strategy. FleishmanHillard was named 2020, 2021 and 2022 Campaign Global PR Agency of the Year; 2023 ICCO Large Agency of the Year - The Americas; 2022 and 2023 PRWeek U.S. Agency of the Year; 2022 and 2023 PRWeek U.S. Outstanding Extra-Large Agency of the Year; 2023 Campaign US PR Agency of the Year; 2021 PRovoke APAC Consultancy of the Year; and 2021 PRWeek UK Large Consultancy of the Year. FleishmanHillard is part of Omnicom PR Group and has nearly 80 offices in more than 30 countries, plus affiliates in 45 countries. FleishmanHillard offers a hybrid work model, and seeks employees who are comfortable working in the office for a portion of their workweek. We value the collaboration and camaraderie that in-person interactions provide, but also understand the importance of flexibility and balance in our employees' lives. As such, we are open to discuss various work arrangements that accommodate individual needs and circumstances, including flexible scheduling and alternative work arrangements. Our goal is to foster a productive and inclusive work environment where all employees can thrive, both in and out of the office. FleishmanHillard is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, alienage, citizenship status, sexual orientation, genetic information, or any other protected class under federal, state or local laws. Please do not contact the office directly to apply - only resumes submitted through this website will be considered. If you need assistance reviewing career opportunities or completing an application, please email our careers team (*********************) or call ************ and ask to be connected to Talent Development. The anticipated salary range for this position is $71,000 - $125,000 per year. Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications and geography. A range of medical, dental, vision, 401(k) matching, paid time off and/or other benefits also are available.
    $71k-125k yearly 42d ago
  • Team Leader Core Service Agency-Community Support team

    Dedicated Care Health Services

    Assistant supervisor job in Washington, DC

    Dedicated Care Health Services is an outcome driven organization that seeks to provide services to those who are under insured or uninsured in an innovative and person-centered way. As a leading organization in Washington, DC, Dedicated Care Health Services provides outpatient behavioral rehabilitation to the mentally ill by fostering creativity, instilling independence, and providing an outlet for emotional growth and greater participation in the community. Dedicated Care Health Services operates on the grounds of the original Providence Hospital location. Dedicated Care Health Services operates its Core Service Agency in two locations, in the NE quadrant and the SE quadrants of the District of Columbia. The agency is a rapidly growing organization that seeks creative, caring and results oriented individuals who understand the importance of advocacy and care delivery. Job Description BASIC FUNCTIONS: The Team Leader oversees the organizational structure and daily functioning of a community support team. This position will manage staff members who may serve a total caseload of up to 250 consumers diagnosed with a serious and persistent mental disorder including in some cases the dually diagnosed. The Team Leader reports to the Clinical Manager and is responsible for administrative processes ensuring the delivery of care in accordance with agency standards and Chapter 34. PRINCIPAL ACCOUNTABILITIES: Ensures that all consumers are seen within within the required time frames MHRS In conjunction with the team's Clinical Manager. Ensures that team members are hired, trained and supervised around their responsibilities. Works collaboratively with the multidisciplinary team including nursing, therapist and prescribers to ensure that a well rounded service delivery model is being adhered to. Responsible for conducting performance improvement monitoring in collaboration with the Clinical Manager. Writes performance improvement plans when and if needed to ensure that all care matrices are met. Provides services in-person and via telehealth after hours and on weekends, if requested and as needed. Ensures that all documentation is complete and timely for each consumer. Monitors productivity targets for CSW and coaches if needed. Manages a professional staff of eight (8). May perform other duties as assigned. SPECIALIZED KNOWLEDGE AND SKILLS REQUIREMENTS: Ability to coordinate with a multi-disciplinary team within an outpatient mental health agency. Knowledge of sound ethical clinical practice and principles related to the care of mental health consumers. A superior communicator, who shares information readily and concisely, listens as well as gives advice, and respects the abilities of others. Excellent written and verbal communication skills. Excellent computer skills, to include operating Microsoft Office Suite programs. Knowledge and ability to navigate an Electronic Medical Record (EMR), including data entry. Ability to relate to adults diagnosed with serious and persistent mental illness, using knowledge of concepts, principles, and theories related to mental health and mental illness. Ability to perform amicably in an environment serving the seriously and persistently mentally ill adult population. Ability to respect and uphold client confidentiality. Ability to exhibit a high level of organizational skills and able to prioritize and multi-task without direct supervision Qualifications MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: A degree, licensure or certification in closely related field. At least two (2) years of experience working with low-income individuals who have mental health disabilities. Possess a minimum of one (1) year of management experience Able to coordinate with a multi-disciplinary team. Additional Information Dedicated Care Health Services you will find powerful resources for career-long success, including: A competitive base salary based on experience. Professional support and career development. Excellent Benefit Package: health, Dental, Vision, STD, LTD All your information will be kept confidential according to EEO guidelines. No calls please
    $56k-106k yearly est. 6h ago
  • Supervisor, Utility Services - (26-WS-813015-061)

    Dc Water and Sewer Authority 4.6company rating

    Assistant supervisor job in Washington, DC

    The intent of this is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a "contract" between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager. General Job Title: Supervisor, Utility Services Job Code: P0387 Supervises Directly: Yes New or Revised: Revised Regular or At-Will: At-Will Date Last Revised: 10/30/2025 Exempt or Non-Exempt: Exempt Compensation Approval Signature: Union/ Non-Union: Non-Union Division Department Name Operations Water-Construction Contract Mgt Salary Schedule: Non-Union Salary Range Cost Center Code: 813015 Grade: NU16 Essential Position: Yes Reports To: Supervisor, Public Space EEO Code: Professionals Work Format In-Person Who We Are & What We Do: At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner. Role Description: Supervisor, Utility Services supervises personnel and guides work processes, records management, data and technology integration, productivity and performance measures and evaluation, and logistical support for the water and sewer infrastructure repair and maintenance operations, work plans and program improvement efforts. Performs data evaluation, statistical analysis and directs the tracking, analyzing and reporting of work order activities for the purpose of documenting, evaluating, and reporting operational activities, including performance, productivity, cost of service, and work force utilization. Essential Duties & Responsibilities: * Directs the program management process for work planning, scheduling, and work coordination to support the Water and Sewer infrastructure repair and replacement projects and system rehabilitation efforts. * Serves as a DC Water liaison to DDOT in the coordination of permit applications and processing and other DDOT provisions that are required to initiate and execute water and sewer emergency repairs and system maintenance and rehabilitation projects in public space. * Plans, monitors, and coordinates activities involved with the planning, scheduling, replacement and maintenance of distribution system assets in Water, Sewer and Customer Services in addition to contracted services. * Participates in the identification, development and management of databases and record management systems based on business requirements. * Facilitates and supports the workflow standardization and Maximo integration efforts to link the Water and Sewer Operations into the enterprise records management system. * Guides the planning, qualifying, setting parameters, coordinating and scheduling infrastructure repair, replacement activities with various stakeholders, including customers, outside agencies and contractors facilitating business requirements, such as DDOT permits, utility marking and other preliminary activities. * Supports strategic planning and innovation activities by analyzing policy, business processes, conducting benchmarking and research activities, and making recommendations. * Participates in the development of analytical models and tools for tracking and evaluating work order records management systems, including data collection, data maintenance, and data analysis and reporting. * Provides logistical support for maintaining and reassessing data collection, analysis, and reporting requirements in various functional areas, including strategic planning, performance measurement, project management, work standardization and automation. * Evaluates business processes, workflows, policies and procedures and provides recommendations to enhance operations and customer services. * Performs data research, data analysis, quality assurance, review, and evaluation on water and sewer operations, assets and inventories. * Works with various business units, coordinating repair and maintenance activities and addressing business requirements. Performs QA/QC and statistical analysis and prepares a wide range of reports on operational and financial performance to meet reporting requirements requested by outside agencies, such as the Environmental Protection Agency, Fire and Emergency Medical Services, Department of Transportation and others, as well as for the purposes of evaluating and developing both short-term and long-term business plans. * Establishes and documents business processes, workflow, including data standards and procedures and definitions for the data dictionary. * Maintains and supports the Authority's records management systems and other databases that support the Water and Sewer infrastructure repair and maintenance operations, work management plans and program improvement efforts. * Works closely with IT project managers and programmers in applying effective systems and data models and designing and coding utilities. * Works across functional groups to address senior management information needs, develop a wide range of reports identifying and interpreting trends on distribution system assets, work performance, and operations. * Provides support to other DC Water branches/departments with data analyses, data extracts and queries related to water and sewer service assets. * Prepare performance data and evaluation reports, as well as routine and special reports as required. * Performs other duties and projects assigned at the discretion of the immediate supervisor. Supervisory Responsibilities: Supervises employees; makes work assignments, sets priorities, interprets work orders, etc. Establishes work performance standards, prepares written performance evaluations, and monitors employee code of conduct; recommends promotions, terminations, reassignments, disciplinary and other personnel actions. Determines training needs, approvals and schedules leave. Ensure that workers complete projects or assignments in a thorough and responsible manner. Key Working Relationships: Interacts with co-workers in the department and throughout the Authority, contractors, other government agencies and organizations, the general public, etc. Skills & Qualifications: The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided. Required Skills & Qualifications Required Experience: Four (4) years of progressive experience in program and workflow development, data and process management, performance evaluation and QA/QC processes. Minimum Education Requirements: Bachelor's degree in Business Administration or Computer Science. Required Skills: Advanced skills in records management, Access database applications, and GIS applications; experience in database-related activities, including developing, maintaining and documenting relational, SQL queries, data modeling, working with Open Database connectivity (ODBC) and developing new query tools. Skill in planning and coordinating work requirements with internal work units and outside agencies, particularly DDOT by applying and interpreting applicable standards, requirements and specifications that are necessary to execute water and sewer infrastructure repairs and maintenance activities. Strong supervisory, analytical, work planning, organizational, inter-agency liaison, conflict resolution and customer outreach skills. Ability to perform technical computations, analyze complex data, prepare plans and reports based on findings. Excellent oral and written communication skills. Required Licenses & Certifications: N/A Physical Requirements: Office and field setting work environment. Subject to indoor and outdoor environmental conditions that include exposure to extreme cold and/or hot temperatures. Preferred Skills & Qualifications Preferred Experience: N/A Preferred Education Requirements: N/A Preferred Skills: N/A * The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. Your Experience at DC Water: At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital. * Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community. * Connect to a strong culture. Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing. * Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions. * Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing The Americans with Disabilities Act prohibits discrimination against "qualified individuals with disabilities". If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************************.
    $74k-94k yearly est. Auto-Apply 41d ago
  • Supervisory Clerical

    Caci International Inc. 4.4company rating

    Assistant supervisor job in Washington, DC

    Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: DOJ MBI Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * The Opportunity: CACI is seeking a Supervisory Clerical to support our DOJ client. This is an entry level clerical position that offers the opportunity to gain valuable hands-on experience, allowing for growth and advancement within the CACI organization as desired. In addition to traditional clerical work, the position offers experience providing litigation support to the Federal Government and further, exposure to the legal field. Depending upon assignment, this position has the potential to be assigned work on high profile and visible litigation matters regarding the Federal Government. CACI is committed to growing our eDiscovery workforce and has included tuition reimbursement for Relativity certifications, the ACEDS certification and Paralegal Certificates! This is a great opportunity for someone to grow their careers. Please apply if you are interested to hear more! Responsibilities: * As an essential member of the team working out of the document center, generally, performs simple typing assignments using word processing equipment and the latest software. * Additional responsibilities include calendaring, photocopying; delivering items; generating blowback; assembling notebooks, including pulling file copies of documents, tabbing binders, numbering, binding, labeling, re-filing documents and shelving; packing boxes and preparing them for shipment; bates stamping; ordering supplies; retrieving case materials; completing log sheets; answering phones; logging messages; faxing information, etc. * Also, prepares documents for imaging/scanning; and assembles/disassembles documents as required, taking care to ensure that original documents are reassembled exactly to their original state. * Maintains inventory/control Qualifications: Required: This is an entry level position requiring minimal related skill and experience. High school diploma or GED required. Must have the typing/keyboarding skills, to include the ability to operate a variety of office equipment, including PCs, printers, photocopiers, scanners, telephone systems, fax machines, numbering and binding equipment, etc. Must have good communication skills, to include the ability to write and print clearly. Desired: This is an entry level position for a demonstrated self-starter, ideal candidate is detail oriented, able to follow instructions, and willing to take the initiative to ask questions when necessary to complete task correctly (e.g. where instructions are not explicit or appear to be contrary to the task objective). * ________________________________________________________________________________________ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ________________________________________________________________________________________ Pay Range: This posting is for a position covered by the Service Contract Labor Standards (SCA). The pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI's government contract for the work location. Minimum Required Hourly Wage: $26.61 There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
    $26.6 hourly 42d ago
  • Supervisor, Customer Success Team

    Coinbase 4.2company rating

    Assistant supervisor job in Washington, DC

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills you will play a crucial role ensuring we deliver an outstanding high value customer experience globally. What you'll be doing (ie. job duties): * Manage and support initiatives aimed at streamlining operations and improving customer experience metrics. * Achieve SLAs, productivity and quality metrics for your line of business/team members. * Collaborate cross-functionally with Program, Quality and Training teams to improve existing workflows and processes. * Provide a best in class experience for our customers through effective stakeholder management, task management, decisive prioritization, and efficient execution. * Handle customer escalations to resolution, including collaborating across teams of subject matter specialists. * Model an investigative mentality to help address critical customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion clear communication with internal and external partners to align on solutions and drive results. * Serve as an escalation point for the Customer Experience organization for dedicated Consumer customer accounts. * Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase. * Identify opportunities to enhance the customers experience with Coinbase, unlocking potential to adopt additional features, services, and products. What we look for in you (ie. job requirements): * FINRA License series 7 and 63 * FINRA License 24 OR 9 AND 10 * Experienced and passionate people leader with a proven track record of guiding and developing teams. * Motivated by Coinbase's mission and creating a seamless experience for our highest value individual and enterprise clients. * Minimum of 3 years of relevant experience in an enterprise customer / account management / advisory role in a fast paced environment. * Basic knowledge of blockchain, infrastructure, staking, ROI/staking rewards, custody, and/or crypto. * Experience working with Google Suite (Slides, Doc and Sheets) + overall presentation preparation. * Fantastic communication skills in order to operate across multiple departments and stakeholders. * Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. * Experience in Banking, Wealth Management, Corporate Finance, Asset Management, FinTech or Crypto. Nice to haves: * FINRA License Series 3, 4, 65, or 66. * High level of proficiency in cryptocurrency and Coinbase products. * Advanced degree in business, finance, project management or client experience. Preferred Locations: Orlando, San Francisco, Seattle, Dallas/Fort Worth Job #: 73430 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $96,305 to $113,300+ target bonus + target equity + benefits (including medical, dental, vision and 401(k)). *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $96,305-$113,300 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $96.3k-113.3k yearly 60d+ ago
  • Team Lead, Member Services

    Rxbenefits 4.5company rating

    Assistant supervisor job in Washington, DC

    **Team Lead, Member Services** Exempt/Non-Exempt: Exempt Member Services Team Leads are responsible for ensuring we deliver superior service to all members who contact RxBenefits by creating and supporting a performance-based culture that is focused on service. The Team Lead supervises hiring, ensuring effective training, ongoing monitoring and development of representatives, evaluations, and any disciplinary actions of member services representatives with a constant focus on developing a highly engaged, performance-driven team, rooted in the superior service experience of every caller. _Essential Job Responsibilities Include:_ + Supervise, plan, and manage functions related to Call Center work area. Oversee and direct the day-to-day activities of telephone operators and call center agents + Build and maintain a performance-driven culture + Attend meetings in place of Manager to represent Member Services Department as needed + Supervise hiring, ensure effective training, maintain ongoing monitoring and QA, performance evaluations and any disciplinary actions of member services representatives + Support Workforce Management (WFM) activities to fully leverage staffing to maximize Customer Experience and all related service level metrics and KPIs - including regular observation of real-time dashboards to identify and resolve any call-center or MSR-level performance issues + Review, analyze, and apply all regular reports provided from Operations to determine any actions required to maximize call center and MSR efficiencies and successes + Utilize reports from Operation analysts to conduct performance monitoring, career path progress, monthly one-on-ones, and yearly performance evaluation of all team members to improve efficiency + Identify and aggregate any knowledge and performance gaps within the team to be included in training functions & knowledge base resources + De-escalate and resolve supervisory level member escalations (3rd level) and complaints and provide guidance and feedback to staff as needed + Investigate and provide feedback on issues assigned by Manager or Account Management team + Communicate with IT Department to assist in resolving Rep connectivity issues that can affect performance related to availability, phone coverage, and department performance guarantees + Act as a source of information and answer operator/agents questions, assign tasks, follow up and give instructions as necessary to ensure proper guidance and feedback + Develop and perform ongoing reinforcement to keep staff motivated and optimize performance + Carry out supervision, coaching, call monitoring, training, reviewing, and disciplining of all operators/agents + Attend to, monitor, and resolve customer complaints + Carry out performance monitoring, measurement, and evaluation of all operators/agents to improve efficiency + Ensure that team members obtain the appropriate training and support to best apply their knowledge and skills on the job + Perform supervision of timekeeping, QA call monitoring, and corrective/ disciplinary action for all representatives on team + Comply and maintain lists of key and on-call schedules & personnel, and ensure all lists are available to operators for use as required + Prepare and direct scheduling, monitor operators' attendance, schedule shifts & breaks as necessary + Perform other similar or related duties, as assigned, such as updating databases, coordinating activities related to repair and maintenance of equipment, ordering materials and supplies, etc. + Anticipate escalation and take over calls when needed + Ensure adherence to policies for attendance, established procedures, etc. + Keep management informed on issues and problems + Perform other related duties incidental to the work described herein + All other duties as assigned _Required Skills / Experience:_ + Bachelor's degree Education or equivalent work experience + Proven experience as call center supervisor or similar leadership position + Experience in customer service is essential + Exceptional Verbal & written Communication skills + Working knowledge of MS Office + Knowledge of telephone equipment and relevant computer programs + Knowledge of performance evaluation procedures + Outstanding communication and negotiation abilities + A results-oriented approach + Excellent organizational and leadership skills + Ability to work in a fast-paced environment with targeted deadlines + Proficiency in multiple languages is preferred _Based on relevant market data and other factors, the anticipated hiring range for this role is $56,800 - $71,000_ _annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._ _We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._ _RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_ + _Remote first work environment_ + _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_ + _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_ + _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_ + _401(k) with an employer match up to 3.5% available after 60 days_ + _Community Service Day to give back and support what you love in your community_ + _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_ + _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_ + _Tuition Reimbursement for accredited degree programs_ + _Paid New Parent Leave that can be used for adoption or birth_ + _Pet insurance to protect your furbabies_ + _A robust mental health benefit and EAP service through Spring Health to support you when you need it most_ RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
    $56.8k-71k yearly 10d ago
  • Stocking Team Supervisor

    Walmart 4.6company rating

    Assistant supervisor job in Washington, DC

    Hourly Wage: **$23 - $36 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Employment Type: **Full-Time** Available shifts: Location **Walmart Supercenter #3035** 310 RIGGS RD NE, WASHINGTON, DC, 20011, US Job Overview Stocking associates are focused on unloading trucks and stocking new freight. They spend the majority of their time in the backroom. Stocking associates must be able to lift heavy objects in excess of 50 pounds. Ability to operate heavy machinery such as forklifts may also be necessary. Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (*********************************************************************** Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
    $23-36 hourly 60d+ ago
  • District Team Leader of Service

    Stiles 4.1company rating

    Assistant supervisor job in Washington, DC

    The District Team Leader is responsible for performing core Field Service Representative (FSR) duties while also serving as a district service supervisor. This dual-role position involves providing hands-on service support and leadership to a team of FSRs within a designated area. The supervisor ensures high levels of customer satisfaction by overseeing service quality, mentoring team members, and monitoring performance metrics. KEY RESPONSIBILITIES Service Execution & Reporting Perform installation, inspection, repair, and maintenance of machines and equipment. Respond to customer service calls and coordinate scheduling with the service center to optimize team productivity. Promptly report work results, issues encountered, and follow-up required through written service reports to the Service Manager (RSM). Customer Relationship Management Maintain strong, professional relationships with customers and their employees. Resolve equipment problems and customer concerns effectively and promptly. Ensure high levels of customer satisfaction across all service interactions. Team Leadership & Development Supervise the FSR team within the assigned territory, acting as a working leader. Conduct performance reviews, provide training and development opportunities, and deliver regular feedback to the RSM. Monitor team performance and ensure compliance with service standards and company policies. Business Growth & Strategy Drive service revenue growth within the territory by identifying opportunities and optimizing service delivery. Collaborate with Sales Engineers and Service Managers to align field operations with business goals. QUALIFICATIONS Two years electronic technical school or equivalent experience required. Field service experience Supervisory experience Valid driver's license SKILLS AND ABILITIES Strong verbal and written communication skills. Adaptability to changing priorities. Ability to multitask and manage competing demands. Excellent problem-solving and decision-making abilities. Self-starter with a high degree of initiative and independence. Experience in Microsoft Office Applications. (Word, Excel, Outlook, PowerPoint) Self-starter with a high degree of initiative and independence. WORK ENVIRONMENT Customer Sites, Travel by Automobile and/or Airplane
    $42k-53k yearly est. 8d ago
  • Nurse Clinical Resource Management Supervisor

    Cnhs 3.9company rating

    Assistant supervisor job in Washington, DC

    Nurse Clinical Resource Management Supervisor - (240001G1) Description Clinical Resource Management is responsible for the leadership and day-to-day operations of the Collaborative Services team members at the Pediatric Center. This position reports to the CN Director of Integrated Care Management with matrix reporting to the Director of Patient Care Services. All nursing practice is based on the legal scope of practice, national and specialty nursing standard Policies and Procedures, and in accordance with all applicable laws and regulations. The Professional Model of Care requires registered professional nurses and social workers to be responsible and accountable for their own practice. Supports the development of RN relationships within the community; specifically, those relationships associated with the health and well-being of the community at large. Responsible for directing the activities of new patient referral intake, authorization and acceptance; patient care coordination, care progression and discharge planning; initial and continued stay clinical authorizations; inpatient denial mitigation and management; interdisciplinary high risk patient management; overall census and throughput management; and daily reporting to executive leadership at Children's National Hospital and The Pediatric Center. Provides 24-hour accountability for these functions including weekend admissions and discharges. Qualifications Minimum EducationBachelor's Degree Health administration, social work, nursing, business administration or related discipline. (Required) Master's Degree MSN, MBA, MSW, MHA or similar relevant advanced degree. (Preferred) Minimum Work Experience5 years Case Management related experience including discharge planning, utilization review, clinical auditing, and financial/clinical data reporting. Nursing Experience. (Required) 3 years Supervisory or managerial experience. (Preferred) Required Licenses and CertificationsRegistered Nurse (RN) license from the District of Columbia Upon Hire (Required) Specialty Certification- CCM (Preferred) Required Skills/Knowledge Knowledge of best practices as it relates to admissions processes, utilization review, discharge planning, case management, social work, care coordination and denial prevention and recovery methodologies. Knowledge of the principles of health care administration and health care finance; thorough knowledge of District and federal regulations and The Joint Commission regulations for hospitals and nursing homes. Knowledge of hospital risk management processes and performance improvement methodology Ability to develop and maintain effective working relationships with physicians, hospital managers, and other members of the interdisciplinary care team Ability to develop and maintain effective partnerships with referring hospitals, clinicians, and programs as well as public and private payers Ability to negotiate and execute single case agreements in collaboration with Managed Care and Revenue Cycle Strong communication skills both verbal and written Ability to organize, assemble, categorize and analyze clinical, financial and referral data to identify opportunities for growth and measure impact of expansion efforts Ability to plan and manage the work of others to achieve measurable clinical and financial outcomes Ability to effectively use complex computer applications including electronic medical records, portals, medical management programs, denial reporting programs, and referral management tools Working knowledge of industry standard medical management guidelines such as Interqual and MCG Sound professional judgment, dependability, tact, discretion, integrity, resourcefulness, accuracy and initiative.Job FunctionsResource Management Accountable to plan for staffing 24/7; continuously monitor and adjust staffing based on department needs. Support the Director with human resource activities of assigned team members including selection, input on performance evaluation, remediation & training. Accountable for assigned staff timecards and schedules in the Kronos system. Manage hiring of staff by conducting interviews and making recommendations for hire. Lead initiatives, projects, and committees aimed at clinical growth and margin improvement. Establish collaborative relationships and networks across the enterprise and the region to ensure effective patient outcomes and sustained patient volumes. Update staff with relevant organizational, community, case management, care coordination, and utilization information via written communication and staff meetings. Collaboratively define staff workflows, workload, priorities, and resource allocation across the enterprise Clinical Resource Management Actively manage and report medical necessity denials to identify trends and specific issues that need action plans for resolution at the aggregate or individual level. Support systems that impact patient throughput, length of stay, utilization management & discharge planning. Lead recoveries of medical necessity-related appeals utilizing both internal and external resources, and implement process improvement to minimize final denials and avoidable days. Identifies and escalates denial trends; identifies internal and external causes and solutions. Facilitated the discussion and action plans around high-risk and long lengths of stay for patients to attain optimal clinical outcomes while mitigating negative financial impacts. Revenue Cycle Management Assess phases of the revenue cycle to identify opportunities for improvement; work with appropriate departments to address DNFB, authorization holds, work queues, clinical charge capture and denial mitigation. Works with Managed Care, Revenue Cycle, clinical care providers and others to address payer-specific issues. Identify potential billing compliance issues; assess enterprise risk; research resolutions; and work closely with Compliance Department to prioritize and correct potential issues. Work with Federal, State, and local authorities to review regulatory issues that affect the submission and adjudication of claims. Reinforce organizational financial decision-making processes with operational and financial data and information. Develop Effective Communication Channels with staff and patients/families Demonstrate advanced communication skills in dealing with staff, patient/family, and all members of the healthcare team. Provide constructive, sensitive, and timely feedback to staff concerning their performance in verbal and written form. Effectively manage conflict and assist others to understand their behavior and their effect on the work environment. Communicate and escalate clinical issues as appropriate to Director and MUD. May perform other duties in addition to those outlined in this job description Organizational AccountabilitiesOrganizational Accountabilities (Managers) Leadership Excellence Demonstrates understanding of quality of service and collaborates with co-workers to ensure excellence is achieved Innovates through improvement of care and/or efficiency of operational processes. Dedicated to a standard of performance excellence and high quality Collaboration Creates a safe environment that encourages brainstorming, creativity and “out-of-the-box” thinking Encourages a diverse group of people to communicate effectively and embrace creative thinking Drives the collaborative efforts of the team to achieve goals in the most effective and efficient way Demonstrates listening and feedback skills Leadership Skills Proactively assumes responsibility and accountability for results to include management of organizational change Empowers staff in ensuring a culture of transparency, fairness, respect and excellence Strategically aligns operational and tactical objectives to drive business results. Encourages collaboration with team members based on trust, mutual respect, consistent visible support, and open and honest communication. Supervisory Responsibilities The incumbent will be responsible for the general direction of staff member(s). Blood Borne Pathogen Exposure Category II: Job may expose incumbent occasionally or in emergency situations to blood, body fluids, non-intact skin or tissue specimens. Protected Health Information Access Level Level IV - Full Access Incumbents in this job may access any protected health information associated to a customer's needs, the service(s) rendered and the position's functions. Working Environment This job operates in a hospital or office environment. Physical Requirements Light Work: Lifting 25 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs. Travel Requirements This is a full-time, regular position working standard and extended hours. Minimal travel required. Primary Location: District of Columbia-WashingtonWork Locations: Rehab and Specialized Care 1731 Bunker Hill Road NE Washington 20017Job: ManagementOrganization: HSC Pediatric CenterPosition Status: R (Regular) - FT - Full-TimeShift: DayWork Schedule: 8:30a-5pm, Monday-Friday; rotate weekend on call Job Posting: Aug 15, 2025, 11:55:53 AMFull-Time Salary Range: 85404.8 - 142334.4
    $65k-75k yearly est. Auto-Apply 16h ago
  • Front Office Supervisor - Melrose Hotel DC

    Huntremotely

    Assistant supervisor job in Washington, DC

    What you will be doing Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time. Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often. Accurately check AM and PM discrepancy reports. Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs. Hourly rate: $25/hour
    $25 hourly 3d ago
  • Front Office Supervisor

    EOS 4.1company rating

    Assistant supervisor job in Washington, DC

    Responsibilities (including but not limited to): Acts as Manager on duty, and supports Front Office Manager and Director of Front Office during shift hours. Promptly resolves any guest complaints or issues Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction Anticipate the guests' needs, change direction quickly and multi-task Uphold the highest standards of cleanliness, sanitation, safety, and conduct Ensures proper communication within the department Other job duties as required by management Position Requirements: High school diploma or equivalent required Proficiency with computers and general office PC applications (i.e. word processing, spreadsheets, databases). Opera experience is a plus. Possesses strong communication skills, both written and verbal Ability to work a flexible schedule Must possess solid decision-making skills Proven job reliability, diligence, dedication, and attention to detail. Must be able to communicate clearly and professionally with guests, coworkers, and managers Must have reliable transportation Must have a positive attitude while performing tasks Performs all duties and responsibilities in a timely and efficient manner in accordance with company policies and procedures. Projects a favorable image of the property to the public at all times by following the property's grooming and dress standards. Strong attention and care to details Responsibility, reliability and honesty Teamwork and collaboration Benefits discussed during interview process Due to the cyclical nature of the hospitality business, associates may be required to work varying schedules to reflect the business needs of the hotel, including evenings, weekends and holidays.
    $40k-51k yearly est. 44d ago
  • Front Office Supervisor

    EOS Hospitality

    Assistant supervisor job in Washington, DC

    Responsibilities (including but not limited to): * Acts as Manager on duty, and supports Front Office Manager and Director of Front Office during shift hours. * Promptly resolves any guest complaints or issues * Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction * Anticipate the guests' needs, change direction quickly and multi-task * Uphold the highest standards of cleanliness, sanitation, safety, and conduct * Ensures proper communication within the department * Other job duties as required by management Position Requirements: * High school diploma or equivalent required * Proficiency with computers and general office PC applications (i.e. word processing, spreadsheets, databases). Opera experience is a plus. * Possesses strong communication skills, both written and verbal * Ability to work a flexible schedule * Must possess solid decision-making skills * Proven job reliability, diligence, dedication, and attention to detail. * Must be able to communicate clearly and professionally with guests, coworkers, and managers * Must have reliable transportation * Must have a positive attitude while performing tasks * Performs all duties and responsibilities in a timely and efficient manner in accordance with company policies and procedures. * Projects a favorable image of the property to the public at all times by following the property's grooming and dress standards. * Strong attention and care to details * Responsibility, reliability and honesty * Teamwork and collaboration Benefits discussed during interview process Due to the cyclical nature of the hospitality business, associates may be required to work varying schedules to reflect the business needs of the hotel, including evenings, weekends and holidays.
    $37k-48k yearly est. 45d ago
  • Recreation Center Supervisor

    Georgetown University 4.6company rating

    Assistant supervisor job in Washington, DC

    Georgetown University comprises two unique campuses in the nation's capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world. Requirements Job Overview The Recreation Center Supervisor is responsible for managing the day-to-day operations of the Campus Recreation facilities, Yates Field House, and Kehoe Field. This position supervises Facility Operations student staff and other student staff while area managers are not present. Building Managers are responsible for maintaining a safe environment in the facilities and for activating the Emergency Response Plan during emergency situations. Additional duties include, but are not limited to: * Manage building maintenance functions (both routine and emergency) * Enforcing policies and procedures * Monitoring Campus Recreation member activities * Carrying out emergency protocols and procedures * Maintaining a safe environment for members of Campus Recreation * Training and managing Facility Operations student staff * Conducting regular building inspections * Submitting work tickets to Facilities * Coordinating annual equipment inventory (e.g., basketball nets, etc.) and maintaining related records * Covering areas when needed (i.e., lifeguarding, front desk coverage) * Responding to member inquiries and requests Work Interactions This position will interact on a consistent basis with: other professional staff, building occupants and visitors, external department heads, contractors, and vendors. Requirements and Qualifications * High School diploma required and a BA/BS in Recreation Management, PE, or Health Services field preferred. * Two years of management experience. * Experience in the field of recreation and familiarity with Georgetown University, its students, and its alumni would be a plus. * Pleasant and cooperative demeanor with a customer service orientation * This position requires strong interpersonal skills and excellent communication skills (oral, written, and technological). * Ability to efficiently document communication * Ability to multitask, prioritize and manage time effectively * Ability to work through customer issues to resolution/troubleshooting skills * Knowledge of management methods and techniques * Working with a diverse population as well as working with students Work Mode Designation This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: *************************************************** Pay Range: The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is: $18.28 - $27.33 Compensation is determined by a number of factors including, but not limited to, the candidate's individual qualifications, experience, education, skills, and certifications, as well as the University's business needs and external factors. Current Georgetown Employees: If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown. Submission Guidelines: Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions. Need Assistance: If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at ************ or ********************. Need some assistance with the application process? Please call ************. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website. EEO Statement: GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law. Benefits: Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.
    $18.3-27.3 hourly Auto-Apply 16d ago
  • Catering Services Supervisor

    Aramark Corp 4.3company rating

    Assistant supervisor job in Washington, DC

    Responsible for the supervision, training, and management of the food service operation. Ensure that appropriate quantities of food are prepared and served. Long Description COMPENSATION: The Hourly rate for this position is $23.00 to $23.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Job Responsibilities * Produce and maintain work schedules and may prepare production records. * Direct daily activities. * Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements. * Ensure that food items are stored in a safe, organized, and hazard-free environment. * Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner according to departmental policies and procedures. * Maintain a sanitary department following health and safety codes and regulations. * Maintain accurate inventory on a weekly basis according to departmental policies and procedures. * May prepare orders as needed per vendor to ensure accurate production for location. * Must be knowledgeable in operating an efficient cost effective program. * Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications * Must read, write, and understand verbal instructions * Must complete a sanitation course either before or during the first year as a lead * Ability to perform basic arithmetic * Maintain emotional control under stress * Ability to resolve interpersonal situations * Strong organizational skills Minimum Education/Certification - High School Diploma/GED This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Washington DC
    $23-23 hourly 29d ago
  • Medical Assistant Supervisor

    La Clinica Del Pueblo Inc. 4.5company rating

    Assistant supervisor job in Washington, DC

    Job Title: Medical Assistant Supervisor (MAS) Department: Patient Services - Clinical Services Supervisor: Director of Clinical Services Classification: Non-Exempt/Hourly Synopsis: The Medical Assistant Supervisor (MAS) oversees the daily patient care activities and operational coordination performed by the Medical Assistant team. This role is responsible for supervising staff, assigning and monitoring workflow, training and mentoring Medical Assistants, and ensuring compliance with organizational policies and procedures. The MAS participates in the interview and hiring process, completes performance evaluations, supports ongoing staff development, and ensures high-quality clinical support services. In addition to supervisory duties, the MAS serves as the primary point of support for Medical Assistants, may function on the clinic floor as needed, and contributes to customer service and quality improvement initiatives across the clinic. Required Education and Experience • High School Diploma or GED. • Minimum five (5) years of experience as a Medical Assistant or Licensed Practical Nurse in a clinical setting. • Minimum two (2) years of supervisory experience. • Bilingual in Spanish and English. Preferred Education and Experience • Experience in a Federally Qualified Health Center (FQHC) or non-profit healthcare setting. • Familiarity with Vaccines for Children (VFC) programs. • Experience working with HIV-positive patients and underserved communities. • Knowledge of insurance eligibility, prior authorizations, billing, coding, and Sliding Fee Scale policies. Required Skills/Abilities/Certifications/Licenses • Certified Medical Assistant (CMA) or Licensed Practical Nurse (LPN). • CPR or Basic Life Support (BLS) certification. Preferred Skills/Abilities/Certifications/Licenses • Phlebotomy Certification. • Experience in adult, geriatric, prenatal, and pediatric phlebotomy/venipuncture. • Ability to train, mentor, and coach other Medical Assistants. Primary Duties and Responsibilities Administrative • Oversee day-to-day workflow and task completion for Medical Assistant staff. • Provide ongoing training and support, including reinforcement of policies, procedures, and workflow changes. • Participate in quality improvement initiatives with a focus on operational sustainability. • Complete administrative documentation, including timesheets, performance evaluations, and incident or corrective action reports. • Act as a central resource and point of contact for MA scheduling, communication, and operational support. • Other administrative duties as assigned. Clinical • Collaborate with the Nurse Manager and Center Manager to maintain vaccine and clinical supply inventory. • Serve as a point of contact for VFC/317 programs. • Ensure daily point-of-care (POC) testing is performed by manufacturer guidelines. • Oversee functionality checks for clinical equipment; report and escalate non-functional equipment. • Perform Medical Assistant duties as outlined in the MA job description when needed. • Maintain all required clinical certifications (CMA, LPN, CPR/BLS). • Other clinical duties as assigned. Other Responsibilities • Provide staffing coverage on the clinic floor when needed. • Participate in staff meetings, planning committees, events, and process-improvement efforts. • Support organizational initiatives related to patient experience, communication, equity, and service excellence. • Perform other duties as assigned to support clinic operations. Physical Requirements • Prolonged periods of sitting at a desk, working on a computer, and handling a high volume of calls. • Exposure to moderate noise levels in an office or clinic setting. • Potential exposure to hazardous pathogens, requiring adherence to safety protocols. • Ability to lift up to 25 pounds as needed. Leadership & Supervisory Responsibilities • Direct the daily activities of the Medical Assistant team, including workflow readiness, task assignment, and quality oversight. • Delegate tasks appropriately based on workflow demands, scope, and staff competencies. • Resolve staffing and coverage issues for scheduled and unscheduled absences. • Provide leadership during onboarding and ongoing training, reinforcing clinical workflows and operational changes. • Monitor performance, including timesheets, evaluations, improvement plans, and corrective actions (as applicable). • Ensure timely completion of MA competencies and address identified deficiencies. • Participate in recruiting, interviewing, selection, and onboarding of new MAs. • Serve as a liaison with the CHO, Clinical Director's, Clinical Providers, Nurse Manager, Director of Patient Services, Center Management and other leadership regarding MA-related issues. • Foster a culture of accountability, safety, professionalism, and continuous quality improvement.
    $40k-51k yearly est. Auto-Apply 34d ago
  • Supervisor, Utility Services - (26-WS-813015-061)

    Dc Water 4.6company rating

    Assistant supervisor job in Washington, DC

    The intent of this is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager. General Job Title: Supervisor, Utility Services Job Code: P0387 Supervises Directly: Yes New or Revised: Revised Regular or At-Will: At-Will Date Last Revised: 10/30/2025 Exempt or Non-Exempt: Exempt Compensation Approval Signature: Union/ Non-Union: Non-Union Division Department Name Operations Water-Construction Contract Mgt Salary Schedule: Non-Union Salary Range Cost Center Code: 813015 Grade: NU16 Essential Position: Yes Reports To: Supervisor, Public Space EEO Code: Professionals Work Format In-Person Who We Are & What We Do: At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner. Role Description: Supervisor, Utility Services supervises personnel and guides work processes, records management, data and technology integration, productivity and performance measures and evaluation, and logistical support for the water and sewer infrastructure repair and maintenance operations, work plans and program improvement efforts. Performs data evaluation, statistical analysis and directs the tracking, analyzing and reporting of work order activities for the purpose of documenting, evaluating, and reporting operational activities, including performance, productivity, cost of service, and work force utilization. Essential Duties & Responsibilities: Directs the program management process for work planning, scheduling, and work coordination to support the Water and Sewer infrastructure repair and replacement projects and system rehabilitation efforts. Serves as a DC Water liaison to DDOT in the coordination of permit applications and processing and other DDOT provisions that are required to initiate and execute water and sewer emergency repairs and system maintenance and rehabilitation projects in public space. Plans, monitors, and coordinates activities involved with the planning, scheduling, replacement and maintenance of distribution system assets in Water, Sewer and Customer Services in addition to contracted services. Participates in the identification, development and management of databases and record management systems based on business requirements. Facilitates and supports the workflow standardization and Maximo integration efforts to link the Water and Sewer Operations into the enterprise records management system. Guides the planning, qualifying, setting parameters, coordinating and scheduling infrastructure repair, replacement activities with various stakeholders, including customers, outside agencies and contractors facilitating business requirements, such as DDOT permits, utility marking and other preliminary activities. Supports strategic planning and innovation activities by analyzing policy, business processes, conducting benchmarking and research activities, and making recommendations. Participates in the development of analytical models and tools for tracking and evaluating work order records management systems, including data collection, data maintenance, and data analysis and reporting. Provides logistical support for maintaining and reassessing data collection, analysis, and reporting requirements in various functional areas, including strategic planning, performance measurement, project management, work standardization and automation. Evaluates business processes, workflows, policies and procedures and provides recommendations to enhance operations and customer services. Performs data research, data analysis, quality assurance, review, and evaluation on water and sewer operations, assets and inventories. Works with various business units, coordinating repair and maintenance activities and addressing business requirements. Performs QA/QC and statistical analysis and prepares a wide range of reports on operational and financial performance to meet reporting requirements requested by outside agencies, such as the Environmental Protection Agency, Fire and Emergency Medical Services, Department of Transportation and others, as well as for the purposes of evaluating and developing both short-term and long-term business plans. Establishes and documents business processes, workflow, including data standards and procedures and definitions for the data dictionary. Maintains and supports the Authority's records management systems and other databases that support the Water and Sewer infrastructure repair and maintenance operations, work management plans and program improvement efforts. Works closely with IT project managers and programmers in applying effective systems and data models and designing and coding utilities. Works across functional groups to address senior management information needs, develop a wide range of reports identifying and interpreting trends on distribution system assets, work performance, and operations. Provides support to other DC Water branches/departments with data analyses, data extracts and queries related to water and sewer service assets. Prepare performance data and evaluation reports, as well as routine and special reports as required. Performs other duties and projects assigned at the discretion of the immediate supervisor. Supervisory Responsibilities: Supervises employees; makes work assignments, sets priorities, interprets work orders, etc. Establishes work performance standards, prepares written performance evaluations, and monitors employee code of conduct; recommends promotions, terminations, reassignments, disciplinary and other personnel actions. Determines training needs, approvals and schedules leave. Ensure that workers complete projects or assignments in a thorough and responsible manner. Key Working Relationships: Interacts with co-workers in the department and throughout the Authority, contractors, other government agencies and organizations, the general public, etc. Skills & Qualifications: The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided. Required Skills & Qualifications Required Experience: Four (4) years of progressive experience in program and workflow development, data and process management, performance evaluation and QA/QC processes. Minimum Education Requirements: Bachelor's degree in Business Administration or Computer Science. Required Skills: Advanced skills in records management, Access database applications, and GIS applications; experience in database-related activities, including developing, maintaining and documenting relational, SQL queries, data modeling, working with Open Database connectivity (ODBC) and developing new query tools. Skill in planning and coordinating work requirements with internal work units and outside agencies, particularly DDOT by applying and interpreting applicable standards, requirements and specifications that are necessary to execute water and sewer infrastructure repairs and maintenance activities. Strong supervisory, analytical, work planning, organizational, inter-agency liaison, conflict resolution and customer outreach skills. Ability to perform technical computations, analyze complex data, prepare plans and reports based on findings. Excellent oral and written communication skills. Required Licenses & Certifications: N/A Physical Requirements: Office and field setting work environment. Subject to indoor and outdoor environmental conditions that include exposure to extreme cold and/or hot temperatures. Preferred Skills & Qualifications Preferred Experience: N/A Preferred Education Requirements: N/A Preferred Skills: N/A *The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. Your Experience at DC Water: At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital. Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community. Connect to a strong culture. Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing. Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions. Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities”. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email ************************* .
    $74k-94k yearly est. Auto-Apply 41d ago
  • Catering Services Supervisor

    Aramark 4.3company rating

    Assistant supervisor job in Washington, DC

    Responsible for the supervision, training, and management of the food service operation. Ensure that appropriate quantities of food are prepared and served. **Long Description** COMPENSATION: The Hourly rate for this position is $23.00 to $23.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. **Job Responsibilities** + Produce and maintain work schedules and may prepare production records. + Direct daily activities. + Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements. + Ensure that food items are stored in a safe, organized, and hazard-free environment. + Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner according to departmental policies and procedures. + Maintain a sanitary department following health and safety codes and regulations. + Maintain accurate inventory on a weekly basis according to departmental policies and procedures. + May prepare orders as needed per vendor to ensure accurate production for location. + Must be knowledgeable in operating an efficient cost effective program. + Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. **Qualifications** + Must read, write, and understand verbal instructions + Must complete a sanitation course either before or during the first year as a lead + Ability to perform basic arithmetic + Maintain emotional control under stress + Ability to resolve interpersonal situations + Strong organizational skills Minimum Education/Certification - High School Diploma/GED This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). **Education** **About Aramark** **Our Mission** Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. **About Aramark** The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook , Instagram and Twitter . **Nearest Major Market:** Washington DC
    $23-23 hourly 35d ago

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