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Assistant supervisor jobs in East Hartford, CT

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  • Enviornmental Services Supervisor

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Assistant supervisor job in Northampton, MA

    Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties. Job Summary SHIFT: Monday - Friday 2:00pm-10:30pm, with rotating weekends and holidays. The Environmental Services Supervisor is responsible for providing leadership and guidance to staff to ensure high standards of cleanliness and customer satisfaction are achieved, exceeded, and maintained. This position reports to the Director, Support Services and operates within established organizational and departmental policies and procedures. Qualifications MINIMUM REQUIREMENTS: High school diploma or equivalent required Minimum of two (2) years supervisory experience required, preferably in a service-related field with high customer contact Demonstrated attention to detail required High quality customer service skills required Demonstrated excellent written and oral communication skills required Proficiency in Windows based software including Office, Word, Excel, PowerPoint, and Outlook required Additional Job Details (if applicable) ESSENTIAL JOB FUNCTIONS: Have full knowledge of all housekeeping tasks. Consistently accomplish departmental objectives. Orient, train, assign, schedule, coach, counsel, and discipline employees. Provide orientation training to new staff on department-specific competencies and duties, as well as re-training as necessary. Provide oversight of the cleaning contracts for all off-site locations. Promote housekeeping quality initiatives by conducting inspections, customer interviews, and proactively scheduling project work. Maintain a safe, secure, and healthy work environment by following and enforcing standards, policies, procedures, and regulations. Track cleaning supplies; ensure equipment is clean and in good working order. Act with ethics and integrity. Maintain clear and open communication with all departments throughout the facility. Identify best practices to generate new and innovative ideas to improve service and/or reduce costs. Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control and environmental standards. Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations or journals to stay abreast of current trends in field of expertise. Meet annual competency and retraining requirements. Ensure staff meets annual competency and retraining requirements. Attend meetings as required. Regular and reliable job attendance is an essential job function. Perform other functions/duties as requested. Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $62,608.00 - $91,156.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $62.6k-91.2k yearly Auto-Apply 60d+ ago
  • Supervisor, Enterprise System Services

    ISO New England Inc. 4.6company rating

    Assistant supervisor job in Holyoke, MA

    The Supervisor of Enterprise System Services is a key leadership role within the Infrastructure Services Department, responsible for overseeing the design, implementation and management of enterprise-level systems across Windows Server, Red Hat Enterprise Linux (RHEL), Microsoft 365 and Azure Cloud Environments. This position requires a balance of deep technical expertise, a proven track record of success in mapping out and delivering on numerous strategic initiatives, overseeing highly performant teams, as well as driving operational excellence and continuous innovation across the organization's technology platforms. What we offer you: Hybrid work environment (2 days/week onsite) Relocation Competitive compensation with a base salary + performance bonus Robust benefits package, including: Enhanced 401(k) and financial planning support Tuition reimbursement and professional development Wellness programs, including an onsite gym Free coffee at our onsite café Flexible work hours Employee Business Networks A stable, mission-driven workplace where your impact truly matters How you will make an Impact Monitor and manage team workload, balancing immediate operational needs with long-term project goals. Projects are to be managed from concept to completion, ensuring delivery on time, within scope and on budget. Define, track and report on Key Performance Indicators (KPIs) for service delivery, system performance operational efficiency. Ensure high availability, performance and scalability across hybrid environments spanning on-premises and cloud infrastructure, addressing issues and implementing improvements as needed, covering Windows Server, Red Hat Enterprise Linux, Microsoft 365 and Azure Cloud platforms. Drive automation initiatives to streamline operations, reduce manual effort, and enhance system reliability. Identity emerging technologies and develop strategies to modernize and future-proof the Enterprise Infrastructure, fostering growth in areas of technical proficiency, problem-solving and leadership skills. Partner with IT leadership to align infrastructure capabilities with organizational goals and digital strategy. Demonstrate sound critical thinking by analyzing and resolving moderate to high infrastructure-related incidents, providing root cause analysis (RCA) and documented resolution steps. Champion process improvements that enhance system reliability, performance and sustainability, enhancing/creating documentation as appropriate. What we are looking for Bachelor's degree in Information Technology, Computer Science or a related field, or equivalent work experience. 8+ years of progressively responsible experience in Enterprise Infrastructure technologies, including at least 3 years in a leadership or managerial capacity. Advanced knowledge of Windows Server 2019+ (Active Directory, Group Policy, clustering, etc.), and/or Red Hat Enterprise Linux 8+ (CLI, IAM, Storage Management, Ansible) Strong experience with Microsoft 365 administration and Azure Cloud architecture (IaaS, PaaS, identity management, cost optimization). Proven success implementing automation frameworks (e.g. PowerShell, Ansible, Terraform, Azure Automation). Solid understanding of networking, virtualization and security best practices. Demonstrated ability to lead high-performing teams and manage complex technical projects. Strong communication, problem-solving and stakeholder management skills Experience managing budgets, timelines, hardware/software lifecycle and performance metrics. Forward-thinking, innovative mindset focused on continuous improvement. This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.). The expected salary range for this position is $130,000 - $175,000 per year. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks. #LI-HYBRID
    $130k-175k yearly 45d ago
  • Service Supervisor

    Cintas 4.4company rating

    Assistant supervisor job in Hartford, CT

    Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability. **Skills/Qualifications** Required + High School Diploma/GED; Bachelor's degree preferred Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: + Have an active driver's license + Be at least 21 years of age + Obtain a DOT medical certification + Provide documentation regarding their previous employment Preferred + Experience working in a sales related role + Customer service experience, preferably in an industrial or service industry + Training or instructor experience Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: - Competitive Pay - 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) - Disability, Life and AD&D Insurance, 100% Company Paid - Paid Time Off and Holidays - Skills Development, Training and Career Advancement Opportunities Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday . Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. **Job Category:** Service **Organization:** Rental **Employee Status:** Regular **Schedule:** Full Time **Shift:** 1st Shift
    $63k-91k yearly est. 10d ago
  • CPC Processor Customer Support

    Datavant

    Assistant supervisor job in Hartford, CT

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This is a Remote role (Call Center) - Full-Time: Monday - Friday 8am-4:30pm CST - Comfortable working in a high-volume production environment. - Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status - Documenting information in multiple platforms using two computer monitors. - Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $15-18.3 hourly 17d ago
  • Office Supervisor

    CBRE Government and Defense Services

    Assistant supervisor job in East Hartford, CT

    We are seeking a highly organized and proactive individual to join our team. This role is critical to ensuring efficient operations and seamless support across our Connecticut client locations, including East Hartford and Windsor Locks. The ideal candidate will oversee work order management, timekeeping, and administrative support while maintaining excellent communication with internal teams and clients. **Essential Duties and Responsibilities:** + Assign, create, and manage work orders, ensuring timely completion and accurate closure. + Log and report inspections as needed. + Record and communicate employee call-ins to appropriate supervisors. + Serve as the primary point of contact for on-site HR tasks, including timekeeping and employee assistance. + Screen and direct incoming work orders to the appropriate personnel. + Dispatch employees to service areas as needed. + Provide direct support to the Regional Manager in Connecticut for operational and administrative tasks. + Collaborate with the billing team to ensure accurate invoicing. + Performs other duties as assigned. **Knowledge, Experience, and Skills Requirements:** + High school diploma or GED required. + Minimum of 2 years' experience in dispatching or a similar role. + Proficiency in Microsoft Office Suite and familiarity with work order systems. + Strong written and oral communication skills in English. + Demonstrated skills in objective problem-solving and decision-making. + Strong interpersonal skills and the ability to work collaboratively in a dynamic environment. + Must successfully pass a background check. **Working Conditions:** + Must be able to stand, push, pull, bend, kneel, and stretch for extended periods of time. + Ability to lift up to 25 lbs. + Role is based at the East Hartford client site, with occasional travel to other Connecticut locations. **Preferred Qualifications:** + Previous experience in administrative support or HR-related tasks. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $43k-65k yearly est. 60d+ ago
  • District Service Supervisor

    Bell and Howell LLC 4.7company rating

    Assistant supervisor job in Hartford, CT

    About Bell and Howell Bell and Howell delivers technology-driven Automation Services and Automation Solutions that help businesses optimize performance, reduce downtime, and improve customer experiences. Our Automation Services bring a dedicated team of expert mechatronic service engineers completely covering North America and backed by our Integrated 360™ advanced technology enabling remote repair, diagnostics, automated SmartOps Dispatch™ and 24/7/365 technical assistance for our clients. We provide a comprehensive and certified level of support for thousands of diversified clients. Our Automated Solutions product portfolio consists of next-generation equipment delivering best-in-class performance enhancing workflow efficiency and elevating customer experiences across multiple markets including retail, pharmaceuticals, packaging, mail production, ecommerce and manufacturing - all backed by the best service in the industry. Position Title: District Service Supervisor Location: New England Area Job Summary: The District Service Supervisor proactively manages a subset of a district including people management and operational oversight. They are responsible and accountable for managing a team of technicians to ensure maximum performance, engagement, and operational compliance. The independently resolve customer problems and ensure optimized resourcing to manage cost and SLA performance. They also drive special projects as needed to support the district, region, or overall service organization strategy and performance. Job Responsibilities: Ensure operational SLA compliance with assigned customers and technicians and direct tactical actions related to customers and monitor metrics on response time, down time, time between calls, and time to repair products. Evaluate data and make recommendations for improvements to better serve the customer. Serve as an escalation point for customer concerns. Manage an assigned team of technician through responsible recruiting, training, motivating, coaching and counseling. Work with district management team to determine the training needs for the district and ensure that programs are delivered to increase their skill base and technical proficiency. Ensure the day-to-day and week-to-week optimal utilization of people and technical resources through forecasting, planning and scheduling. Realign resources as needed to ensure customer satisfaction. Resolve any customer issues or complaints. Be responsible for operational performance of the team, including adherence to customer Service-Level Agreements (SLAs) and revenue recognition practices. Assess team effectiveness in providing service to customers by developing methods and mechanisms for tracking performance. Develop strategies and action plans to address deficiencies and improve efficiency and productivity. Support District growth requirements as needed under the direction of a District Service Manager or other service leader. Work with District Service Manager (DSM) to monitor operational metrics, completion of projects, and call closure. Oversee safety compliance of team and care for company property. Contribute to team efforts by accomplishing related results in a cooperative and supportive manner. Maintains availability by carrying a cell phone; responding to emergency and non-scheduled calls for support within established response time goals. Other duties as required. Supervisory Responsibilities: Will manage a portion of the technicians in a service district and be accountable for the performance, engagement, and compliance with company and department process and policy. May manage certain assigned projects and initiatives in the district, region, or national level Competencies (Skills, Knowledge and Abilities): Requires understanding of computer program functionality and software troubleshooting skills. Strong interpersonal/customer relation skills. Ability to effectively resolve conflict internally and externally. Ability to accomplish the describe duties through appropriate hand, power, and testing tools/equipment. Ability to reason logically and make sound decisions along with considering alternative and diverse perspectives. Strong analytical, problem-solving, quantitative, and time management skills. Ability to communicate effectively both orally and in writing. Ability to understand, remember and follow verbal and written instructions. Ability to work as an integral part of a team. Ability to read and understand written procedures and diagrams for assembly and test. Ability to develop and implement solutions to assembly problem. Ability to maintain regular attendance and be punctual. Education and Experience: High School degree or equivalent. Degree in electronics, advanced mechanics and/or software training with 1+ year related industry/equipment experience or equivalent combination of education and experience. 5+ years of field experience strongly preferred. Associate degree preferred. 1+ year of supervisory experience including accountability for employee performance preferred. Travel: This position requires regular travel in the United States and Canada. Physical and Mental Requirements: Mental/Cognitive Requires reading, math, weighing and/or measuring, conducting research, analyzing, evaluating and drawing conclusions, implementing plans, procedures, solutions, coordinating others to accomplish a goal. Ability to work with others and manage emotions. Physical Requires sitting and walking. Requires using hands to feel, reaching with hands and arms. Requires standing, talking and hearing. Requires close, distant, color, and peripheral vision; depth perception. Work is usually performed in a controlled office, manufacturing or retail environment; noise within acceptable safety levels; work is sometimes performed in cramped areas; heights up to sixteen (16) feet; paper dust prevalent; exposure to with cleaners and solvents used to clean machines. Requires lifting of up to fifty (50) pounds. Ability to travel regularly to visit customers and meet with employees and conduct occasional out of district travel. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Bell and Howell is an Equal Opportunity Employer. It is company policy to administer employment based solely on an individual's qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.
    $56k-82k yearly est. 6d ago
  • Supervisor Member Services - Medicaid Market

    Highmark Health 4.5company rating

    Assistant supervisor job in Hartford, CT

    This job is responsible for supervising member service call center and ensuring timely, professional, and courteous responses to all customer inquiries and complaints, appropriately referring inquiries to other areas as necessary for resolution. Investigate escalated member inquiries. The incumbent may be required to make routine medical approval decisions. **This role sits within the Medicaid Market - looking for someone who has Customer Service and Call Center experience.** **ESSENTIAL RESPONSIBILITIES** + Manage the departmental operations and day-to-day functions. + Handle escalated calls from members, state agencies, providers and vendors. + Coach and counsel employees. + Prepare reports for various internal and external areas for trends and statistics. + Create and maintain quality and training programs for department. + Responsible for on-call emergency contact for nights and weekend support. + Other duties as assigned or requested. **QUALIFICATIONS** **Minimum** + High School Education or GED + 1 year of experience in supervisory position + 3 years of experience in customer service and/or health industry environment **Preferred** + Bachelor's degree **Skills** + None **SCOPE OF RESPONSIBILITY** Does this role supervise/manage other employees? Yes **WORK ENVIRONMENT** Is Travel Required? No **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ **_Compliance Requirement:_** _This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ **Pay Range Minimum:** $50,200.00 **Pay Range Maximum:** $91,200.00 _Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J273513
    $50.2k-91.2k yearly 6d ago
  • Plant Services Supervisor

    Entry Level In North Kingstown, Rhode Island

    Assistant supervisor job in Groton, CT

    The primary duties and responsibilities of Plant Services Supervisor consist of, but not limited to: Supervision of 15-20 janitorial hourly employees. Achieving safety and training goals. Project management. Work with and supervising vendors. Special projects. Overseeing janitorial services at the Groton, Kings Highway, B793, and New London sites. Cleaning equipment Carpentry services Sign shop services Painting services Hazmat services Development and implementation of process improvements Utilization of VMI programs Performance of preparation and takedown of Christening Ceremonies, special events, road sweeper operations. If needed, willing to participate in an alternative schedule during snow operations, snow removal and de-icing operations Working overtime as required to support organizational tasks Ability to interface with all levels of management and union leadership. Qualifications Required: High School Diploma/GED or equivalent 5+ years of experience in industrial plant and/or facilities maintenance 1+ year of supervisory experience Working daily and weekend overtime to support Snow Removal Operations and special projects as needed. Working daily and weekend overtime as requested Preferred: Janitorial experience Snow removal experience Knowledge of backhoe and tractor operations Knowledge of SDS process Leadership/supervisor experience. Skills Strong communication-written and oral- skills Strong people skills Strong motivational skills Strong accountability skills Strong organizational & attention to detail skills Computer skills Strong Safety performance track record Physical Qualifications Climbing, Color Vision, Crawling, Heavy Lifting, Kneeling, Light Lifting, Medium Lifting, Pulling, Pushing, Reaching, Stooping, Twisting Environmental Attributes Acids or Alkalis, Cold, Dry, Dusty, Fumes, Hot, Inside, Noise, Oily, Outside, Wet We can recommend jobs specifically for you! Click here to get started.
    $46k-78k yearly est. Auto-Apply 5d ago
  • Order Management Supervisor

    Robert Half 4.5company rating

    Assistant supervisor job in Hartford, CT

    Order Management Supervisor - (Greater Hartford Area) Great opportunity to join a global aerospace supplier as the Order Management Supervisor, overseeing the customer order process and leading a dynamic team focused on operational excellence. This is a newly created position due to growth and expansion of NA operations. Key Responsibilities: + Supervise end-to-end sales order management: entry, tracking, fulfillment, and issue resolution. + Lead and support a team of 2-3 individuals + Develop and enforce customer service policies and address complex inquiries or complaints. + Track KPIs, report on performance, and implement continuous improvements. + Expedite urgent orders and ensure on-time delivery for customers. + Oversee warehouse functions, including product receiving and shipping. + Communicate effectively with colleagues, management, and clients. Why Join Us? + Beautiful office space, growth opportunities, global environment, excellent benefits, and a positive culture. Apply today or email your resume to Kelsey.Ryan@roberthalf(.com) Requirements 5+ years of experience with order management in a similar setting- manufacturing, distribution, aerospace, etc. ERP Experience MS Office Strong Communication skills Leadership skills Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
    $53k-87k yearly est. 2d ago
  • Plant Services Supervisor

    General Dynamics 4.7company rating

    Assistant supervisor job in Groton, CT

    Plant Services Supervisor US-CT-Groton Type: Full-Time # of Openings: 1 EB Groton Shipyard The primary duties and responsibilities of Plant Services Supervisor consist of, but not limited to: * Supervision of 15-20 janitorial hourly employees. * Achieving safety and training goals. * Project management. * Work with and supervising vendors. * Special projects. * Overseeing janitorial services at the Groton, Kings Highway, B793, and New London sites. * Cleaning equipment * Carpentry services * Sign shop services * Painting services * Hazmat services * Development and implementation of process improvements * Utilization of VMI programs * Performance of preparation and takedown of Christening Ceremonies, special events, road sweeper operations. * If needed, willing to participate in an alternative schedule during snow operations, snow removal and de-icing operations * Working overtime as required to support organizational tasks * Ability to interface with all levels of management and union leadership. Responsibilities * Strong communication-written and oral- skills * Strong people skills * Strong motivational skills * Strong accountability skills * Strong organizational & attention to detail skills * Computer skills * Strong Safety performance track record Qualifications Required: * High School Diploma/GED or equivalent * 5+ years of experience in industrial plant and/or facilities maintenance * 1+ year of supervisory experience * Working daily and weekend overtime to support Snow Removal Operations and special projects as needed. * Working daily and weekend overtime as requested Preferred: * Janitorial experience * Snow removal experience * Knowledge of backhoe and tractor operations * Knowledge of SDS process * Leadership/supervisor experience.
    $44k-62k yearly est. 3d ago
  • Enviornmental Services Supervisor

    Brigham and Women's Hospital 4.6company rating

    Assistant supervisor job in Northampton, MA

    Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties. Job Summary SHIFT: Monday - Friday 2:00pm-10:30pm, with rotating weekends and holidays. The Environmental Services Supervisor is responsible for providing leadership and guidance to staff to ensure high standards of cleanliness and customer satisfaction are achieved, exceeded, and maintained. This position reports to the Director, Support Services and operates within established organizational and departmental policies and procedures. Qualifications MINIMUM REQUIREMENTS: * High school diploma or equivalent required * Minimum of two (2) years supervisory experience required, preferably in a service-related field with high customer contact * Demonstrated attention to detail required * High quality customer service skills required * Demonstrated excellent written and oral communication skills required * Proficiency in Windows based software including Office, Word, Excel, PowerPoint, and Outlook required Additional Job Details (if applicable) ESSENTIAL JOB FUNCTIONS: * Have full knowledge of all housekeeping tasks. * Consistently accomplish departmental objectives. * Orient, train, assign, schedule, coach, counsel, and discipline employees. Provide orientation training to new staff on department-specific competencies and duties, as well as re-training as necessary. * Provide oversight of the cleaning contracts for all off-site locations. * Promote housekeeping quality initiatives by conducting inspections, customer interviews, and proactively scheduling project work. * Maintain a safe, secure, and healthy work environment by following and enforcing standards, policies, procedures, and regulations. * Track cleaning supplies; ensure equipment is clean and in good working order. * Act with ethics and integrity. * Maintain clear and open communication with all departments throughout the facility. * Identify best practices to generate new and innovative ideas to improve service and/or reduce costs. * Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control and environmental standards. * Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations or journals to stay abreast of current trends in field of expertise. * Meet annual competency and retraining requirements. Ensure staff meets annual competency and retraining requirements. * Attend meetings as required. * Regular and reliable job attendance is an essential job function. * Perform other functions/duties as requested. Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $62,608.00 - $91,156.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $62.6k-91.2k yearly Auto-Apply 60d ago
  • Branch Installation/Service Supervisor

    American Alarm & Communications 4.5company rating

    Assistant supervisor job in Wallingford, CT

    BRANCH INSTALLATION AND SERVICE SUPERVISOR Summary of duties and responsibilities Duties include but are not limited to the following: responsible for the direct supervision of the Field Installation and Service Team Leader and assigned installation and service department technical staff. Provide support to key accounts. Communicates effectively with technical staff and customers. Regular & informative customer status project updates, company installation software project status updates and salesperson project status updates. Strong attention to detail and accuracy required for all inventory transactions. All installations and service work must meet the highest quality standards set forth by American Alarm, while assuring a professional and safe working environment. Duties include but are not limited to the following: Responsible for the direct supervision of the Field Installation and Service Team Leader and assigned installation and service department technical staff. Responsible for the scheduling of technicians for all installation projects. Assist technicians at jobs sites as necessary. Assist the service schedulers to efficiently manage and schedule each SRO related to geographies, the proper allotment of time, equipment and material requirements. Responsible for all customer contact which includes meticulous and detailed project scheduling, installation issues and customer satisfaction follow ups. Provide field and phone support for installation and service technicians. Technical approval on all Contracts and SRO's Manage with precision, all installation project inventory transactions; to include warehouse to truck stock transfers and warehouse to project stock transfers. Update company installation software as necessary when project changes occur. Responsible for the proper and timely application of all required installation project permitting with the projects corresponding municipality. Monitors the quality of installation and service work performed at customer sites to ensure the highest quality standards and safety mandates are met. Responsible for the monthly training program and department meetings according to the needs of each team. Responsible for updating all manuals, safety practices and technical information Responsible for administering the installation and service technician's performance reviews based on productivity, quality, attendance, job profit and technical advancements. Responsible for properly managing ISM Incidents and SRO's Efficiently manage staff to reduce or eliminate installation and service callback issues. Key accounts are to receive routine customer relations support visits. uild and maintain working relations with the sales staff responsible for new system sales to key accounts. Approve overtime as needed. Additional duties: Research and obtain information on position specific training opportunities. Other duties as required or assigned by company management. Must be able to obtain a Department of Defense security clearance and or/Massachusetts security clearance. Must be able to drive a company vehicle In the On Call rotation Experience: 5+ years of experience in security or fire system installation, with a solid understanding of industry standards and best practices. 2+ years of supervisory or team lead experience, preferably in a technical or field service environment Hands-on experience with alarm, surveillance, access control, or fire detection systems is strongly preferred Proven ability to manage multiple projects, coordinate field teams, and resolve on-site challenges effectively Familiarity with compliance regulations, building codes, and safety protocols related to low-voltage installations. Other job duties as assigned Licenses Required: Must have a valid CT C-6 license or higher. Must be able to obtain a Department of Defense security clearance and or/Massachusetts security certificate of clearance. Valid Driver's License required. Education requirement : Electronics degree or equivalent work experience in the electronics field is required. Previous supervisory experience would be helpful. This person must be able to manage multiple tasks simultaneously and work well with other people. Physical Activities/ Requirements Office-Desk Job Manual dexterity and sitting are required in carrying out own responsibilities (i.e. use of personal computers). Ability to efficiently operate all job-related office equipment. Ability to communicate via telephone and work in virtual teams. Ability to work in a dynamic environment. Ability to work in a traditional professional office setting Ability to lift to 5 -10lb The expected salary range for this position is $77,925.00-$115,000.00 annually. The compensation determination for each candidate is dependent on experience, skills, qualifications, education, training as well as internal equity. We are committed to pay equity and transparency in our hiring practices. Our Meaningful Mission: Seize our moment to help save lives and property with systematic excellence Use of The Four Way Test in fulfilling your duties: Our Values Is it the Truth ? Is it Fair to all concerned? Will it build Goodwill and Better Friendships ? Will it be Beneficial to all concerned? The “Four Way Test” of the things we think, say or do, recommended by the Rotary International Foundation has served us well. Americans With Disabilities Act American Alarm & Communications, Inc. complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment. Equal Employment Opportunity Statement : American Alarm and Communications, Inc committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, gender, age, disability, veteran status, marital status, or sexual orientation.
    $77.9k-115k yearly Auto-Apply 34d ago
  • Fulfillment Center Supervisor - 2nd Shift

    Safelite 4.2company rating

    Assistant supervisor job in Windsor, CT

    Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Fulfillment Supervisor guides a team of associates, promoting collaboration and achieving results in line with business objectives. They cultivate an inclusive culture, nurture talent, and strategically align daily workstream to fulfill the service requirements of field partners. The shift for this role will be Monday - Friday, 3pm - 11:30pm. What You'll Get Competitive salary plus annual bonus opportunities. Weekly payday on every Friday! Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. View all our health, wealth, and life offerings at ************************* What You'll Do Empower Your Team Lead a team of associates for efficient fulfillment operations. Conduct interviews, coaching, and training to identify and develop talent. Provide direction to align associates with daily operational goals. Foster accountability while creating a healthy and positive working environment. Drive Customer-Centric Operations Develop and execute operational plans to optimize site throughput and meet budget targets. Coordinate staffing and resources for daily operations and special projects. Encourage cross-shift collaboration to enhance operational efficiency and drive continuous improvement. Oversee team performance, safety, quality, and productivity. Fuel Health & Safety Vision Ensure compliance with pertinent Federal, state, and local regulations including OSHA, CDL, DOT, and MHE within supply chain site. Proactively identify health and safety risks, swiftly implementing resolutions, and providing coaching or training on cutting-edge best practices. What You'll Need Must be 18 years old. Valid driver's license required; successful Motor Vehicle Records check (MVR) completion. 1-3 years of experience in supply chain, fulfillment, or distribution segments preferred. 1-3 years of leadership or supervisory experience preferred. Experience with Korber or related WMS software a plus. Demonstrated ability to exceed KPIs in service-oriented industries, prioritizing quality, business partnerships, and customer outcomes. People-first mentality with a solution-oriented approach. Apply today to start your fulfilling journey! #LI-JB1
    $41k-48k yearly est. Auto-Apply 34d ago
  • Service Supervisor

    Cummins Wagner Co

    Assistant supervisor job in Oxford, MA

    Join our Team of Employee Owners! Why work for a company when you can own it? F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a Service Supervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment. Job Title: Service Supervisor Department: FRMA Service Location: Oxford, Massachusetts Reports To: Branch Manager Job Overview: The Service Supervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel. Our most successful Service Supervisors: Possess superior communication, analytical, and organizational skills Exhibit goal-oriented behaviors and time management principles Apply extensive attention to detail to all tasks Exude a customer-focused attitude Have the ability to resolve problems as they arise Possess a High School Diploma, or equivalent Proficient with mobile devices and computers; advanced proficiency with Excel preferred Technical education or equivalent training and experience 5+ years' experience with maintenance and repair of pumps or other types of rotating equipment. Supervisory experience preferred Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted Must maintain an active driver's license with a clean driving record Must be able to pass background and reference checks, as well as a drug test Scope of Responsibility: Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls. Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekendsas required. Accuracy and timeliness of technician timesheets and expense reports Facilitate & document frequent “tool box” meetings with emphasis on safety, workmanship, training, and examples of extraordinary service Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner Assist with warranty service processes and claims Assist the inventory clerk with inventory planning and control, including truck inventory Actively participate in EONE Service Council and help maintain principal relations. Establish and maintain “Authorized Service Center” capabilities & maintain professional appearance of shop work areas and service vehicles. Travel as required Perform all other duties as assigned F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees: Employee Stock Ownership Program Bonus Program Tuition and Certification Fee Assistance 401k Match Flexible Spending Account Comprehensive Health Insurance Life Insurance Short & Long-Term Disability Insurance Our History : Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985. Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit *********************** .
    $51k-85k yearly est. Auto-Apply 4d ago
  • Service Supervisor

    F.R. Mahony, a Division of Cummins-Wagner Co Inc.

    Assistant supervisor job in Oxford, MA

    Job Description Join our Team of Employee Owners! Why work for a company when you can own it?F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a Service Supervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment.Job Title: Service Supervisor Department: FRMA ServiceLocation: Oxford, MassachusettsReports To: Branch Manager Job Overview: The Service Supervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel. Our most successful Service Supervisors: Possess superior communication, analytical, and organizational skills Exhibit goal-oriented behaviors and time management principles Apply extensive attention to detail to all tasks Exude a customer-focused attitude Have the ability to resolve problems as they arise Possess a High School Diploma, or equivalent Proficient with mobile devices and computers; advanced proficiency with Excel preferred Technical education or equivalent training and experience 5+ years' experience with maintenance and repair of pumps or other types of rotating equipment. Supervisory experience preferred Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted Must maintain an active driver's license with a clean driving record Must be able to pass background and reference checks, as well as a drug test Scope of Responsibility: Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls. Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekends as required. Accuracy and timeliness of technician timesheets and expense reports Facilitate & document frequent “tool box” meetings with emphasis on safety, workmanship, training, and examples of extraordinary service Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner Assist with warranty service processes and claims Assist the inventory clerk with inventory planning and control, including truck inventory Actively participate in EONE Service Council and help maintain principal relations. Establish and maintain “Authorized Service Center” capabilities & maintain professional appearance of shop work areas and service vehicles. Travel as required Perform all other duties as assigned F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees: Employee Stock Ownership Program Bonus Program Tuition and Certification Fee Assistance 401k Match Flexible Spending Account Comprehensive Health Insurance Life Insurance Short & Long-Term Disability Insurance Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985. Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit ************************
    $51k-85k yearly est. 4d ago
  • Digital Service Team Lead

    Sikorsky Credit Union 4.6company rating

    Assistant supervisor job in Stratford, CT

    Why Join the Sikorsky Credit Union Team? Sikorsky Credit Union has been named the #1 Credit Union in Connecticut for 6 years in a row. We are one of the largest credit unions in the state, with over $1 billion in assets, and we continue to grow! If you are passionate about helping people achieve their financial goals and want to make a difference in the local community, we want to hear from you! We are looking for talented people to help us improve the banking experience for our valued members. Working at Sikorsky Credit Union has its benefits. You'll enjoy an awesome work-life balance, competitive pay, and an excellent benefits package that includes paid-time off, medical/dental, 401K plan with company match, tuition reimbursement and more! Please check out the details below to learn more about this position. General Summary: The Digital Service Team Lead plays a dual role, providing hands-on member support with originating and processing applications for new membership and deposit accounts while guiding and supporting a team of Digital Service Representatives. This role ensures high-quality service delivery, monitors performance metrics, and supports training and coaching efforts. The Team Lead will mentor, train, and support team members while ensuring adherence to credit union policies, procedures, and regulatory compliance. The position also involves troubleshooting complex member issues, escalating where necessary, and driving continuous improvement to enhance team performance and member satisfaction. Key Essential Responsibilities: Originates, processes, and funds new membership and deposit account requests in accordance with department policies and procedures. Coordinates receipt of all necessary application documentation from both existing and prospective members during the account opening process. Exhibits exceptional and professional verbal and written communication skills to ensure that all member interactions are handled with professionalism, empathy, and a focus on creating positive experiences. Accurately processes transactions for members. Researches member inquiries according to departmental guidelines and procedures to ensure a comprehensive response is provided. Monitors daily operations, ensuring that team performance aligns with set targets for response time, issue resolution, and customer satisfaction. Motivates and works with the team to recognize opportunities for product and service opportunities including consumer loans, home loans, etc. Acts as a point of escalation for complex or high-priority member inquiries, ensuring timely and effective resolutions. Resolves member complaints or issues that are escalated by team members, finding solutions to problems that may require creative or non-standard approaches. Provides feedback to improve team members' product knowledge, customer service skills, and problem-solving abilities. Monitors team performance, including handling volumes, response times, and issue resolution rates. Provides feedback to management regarding any recurring member issues or challenges that require attention or possible changes in procedures or policies Actively identifies opportunities to streamline processes, improve workflow, and reduce inefficiencies within the team. Utilizes in-depth knowledge to assist members with online banking/bill pay processes, mobile banking and to ensure complex issues related to online issues are resolved. Utilizes technology to educate members on Credit Union products and solutions based on the member's specific needs. Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors. Demonstrates the credit union's core values of Service, Teamwork, Integrity and Responsibility. Keeps abreast of industry developments including, but not limited to changes in regulations and technology. Ensures adherence to company policies and procedures and banking/credit union regulations. Performs additional duties as required. Essential Skills, Knowledge and Requirements: High school diploma or equivalent required. Some college coursework in a business-related discipline preferred. Minimum of 3 years of customer service experience required with at least one year working in a production environment (loan processing, branch or call center) strongly preferred. Knowledge of banking products and services preferred. Knowledge of state and federal regulatory compliance requirements. Excellent communication, interpersonal, customer service, analytical and organizational skills with keen attention to detail. Supervisory experience a plus. Familiarity with Microsoft Office. Must obtain (within 90 days) and maintain a State of CT Individual Producer License (Credit Insurance). Sikorsky Credit Union is an equal opportunity employer that is proud of its commitment to diversity and inclusion. Therefore, we welcome applicants from all communities, including age, color, ethnicity, familial or marital status, gender identity or expression, language, national origin, physical or mental disability, military or veteran status, race, religion, sexual orientation, and socioeconomic background.
    $37k-46k yearly est. Auto-Apply 20d ago
  • Snowsports Discovery Center Supervisor

    Mohawk Mountain Ski Area

    Assistant supervisor job in Cornwall, CT

    The Snowsports Supervisor is responsible for training and mentoring instructors by setting an example by following all policies and procedures, being approachable, and sharing knowledge with coworkers. This individual is responsible for overseeing the on hill operations of all daily and school group lessons under the direction of the Snowsports Directors. They will assist with the organization of group lessons, including the checking in and out of participants, communication with instructors and parents, and ensuring the safety of all parties involved. Supervisors may occasionally teach lessons based on the needs of the Snowsports Department. Reports to the Snowsports Directors.
    $41k-65k yearly est. 60d+ ago
  • Ice Rink Supervisor| Part-Time | Mullins Center Community Ice Rink

    Oak View Group 3.9company rating

    Assistant supervisor job in Amherst, MA

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Ice Rink Supervisor position will report to the Ice Rink Director. The Ice Rink Supervisor will also supervise other non-supervisory part-time staff. This role will pay an hourly wage of $18.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 5, 2025. About the Venue This position is based at our Mullins Center. The William D. Mullins Memorial Center, also known as the Mullins Center, is a 9,493-seat multi-purpose arena (10,500 for 360 concerts), located on the campus of the University of Massachusetts, in Amherst, Massachusetts. The Mullins Center is the home of UMass Minutemen men's basketball, women's basketball, and men's ice hockey. In addition, the venue hosts numerous concerts, family shows, theater shows, and commencements annually. Located adjacent to the Mullins Center is the Mullins Community Ice Rink, which is open for public skating and racquetball, while also serving as the home rink for the UMass women's ice hockey team. Responsibilities Oversees all activity inside of the community ice rink Responsible for maintaining the highest level of ice quality for the Community Ice Rink and Mullins Center Arena ice surfaces, as required by the event schedule and facility guidelines, overseeing ice maintenance and maintaining ice making equipment in the Mullins Center Community Ice Rink and Mullins Center Arena. Understands and oversees all building operations to operate safely and with a high standard of care and customer service. Perform janitorial duties and ensures highest standard of cleanliness inside the building Perform regular daily/weekly/monthly/annual equipment maintenance: (Weekly blades changes, Bearing greasing, Tire Pressure Checks, Engine oil changes, Cleaning, etc. Understand the importance of preventative maintenance) Pro-actively performs repair and maintenance on projects requiring knowledge of use of tools Demonstrate knowledge in all building related materials, equipment, and procedures. Provides daily up-to-date reports to Ice Rink Director Provides training of other resurfacer operators, skate guards, scorekeepers, and rental room attendants in all aspects of their job descriptions. All other duties as assigned by Ice Rink Director or Mullins Center management. Qualifications Minimum Requirements: 2 years Ice Rink and Ice Maintenance related work Experience as a rink operator or ice technician strongly preferred, but will train the right candidate on ice resurfacer operation and ice maintenance. Certified Ice Technicians through the US Ice Rink Association are preferred. Cash register and cash handling experience a plus Must pass a thorough background check Possess a thorough knowledge and understanding of the Ice Rink schedule, prices, procedures, rules, and programs offered. Show a willingness to take on new challenges and go above and beyond. Be a self-starter; have ability to take directions; and be able to work in small and large groups to complete required task within time constraints and in a safe manner. Deal knowledgably, pleasantly and professionally with the general public Must be punctual and organized. Must be able to follow procedures. Ability to work without supervision Have a high school diploma, GED, or related trade school training; valid driver's license Be able to lift and carry equipment and supplies of up to 50 pounds on a regular basis. Willing to work a flexible schedule, work extra hours as needed; and work in varying weather conditions MUST have weekend availability Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $18 hourly Auto-Apply 60d+ ago
  • Event Staff Supervisor | Part-Time | Mullins Center

    Ovg

    Assistant supervisor job in Amherst, MA

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary As a Event Staff Supervisor you will play a key leadership role in delivering a safe, friendly, and memorable experience for every guest. You will oversee and support team members in various roles-including ushers, ticket scanners, greeters, and concourse customer service staff-while ensuring that each area of the arena operates smoothly and efficiently. Your responsibilities include training, coaching, and supervising staff, responding to guest concerns, and maintaining high service standards across all touchpoints. With a strong focus on safety, communication, and guest satisfaction, you'll help create an atmosphere where fans feel welcome, informed, and excited to return. This role pays an hourly rate of $16.00-$17.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 31, 2025. Responsibilities Provide direction, oversight, and supervision of the Event Staff employees. Provide training, coaching and supervision of “Potential Supervisors.” Responsible for general set-up and break-down of customer access areas in addition to “building walk” responsibilities Function room and after-hours coverage, as needed. Provide the primary level of guest assistance in the seating area. Required to have a thorough knowledge of building policies, procedures and event requirements. Provide access control, crowd management and ensure the venue is safe for guests. Direct guests and provide venue information. Act upon all comments/complaints in a prompt and friendly manner. Complete appropriate reports when necessary Ensure a safe and fun environment for all guests, staff and performers. Event Staff employee uniform laundry/equipment responsibilities including inventory. Other duties as assigned. Qualifications Holiday, weekend and night availability Must be 18 years of age or older Must possess a minimum of 1-2 years experience supervising events. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. We can recommend jobs specifically for you! Click here to get started.
    $16-17 hourly Auto-Apply 12d ago
  • Supervisor Laboratory Services (MLS)

    Hartford Healthcare 4.6company rating

    Assistant supervisor job in Torrington, CT

    Work where every moment matters. Every day, almost 25,000 Hartford HealthCare employees come to work with one thing in common\: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Charlotte Hungerford Hospital is a 122-bed, general acute care community hospital located in Torrington, Connecticut, that serves as a regional health care resource for the 100,000 residents of Litchfield County and Northwest Connecticut. CHH offers personalized attention from an expert team of caregivers and physicians that utilize advanced technology and clinical partnerships in a convenient, safe and comfortable patient environment. Job Description:Provides supervisory oversight for a department of the clinical laboratory. Duties may include multiple departments and more than one location. Provides operational and technical oversight within these sections. Reports directly to the Manager of Laboratory Service and works closely with the Medical Director, and other supervisory team to formulate section activities, modify, and implement test procedures and policies, and maintain adherence to all regulatory (TJC, CAP, CLIA, etc.) regulations. Participates in the planning and execution of department projects and service goals. Assists the Manager in preparation and adherence to the departmental budgets (salary, non-salary, revenue) and is accountable to managing to their budget in each area. Bachelor's Degree or significant experience in area of oversight. Three (3) years previous technical experience in a clinical laboratory or equivalent. May be required to learn and/or be proficient in multiple department-specific functions, systems, and/or processes. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
    $47k-77k yearly est. Auto-Apply 60d+ ago

Learn more about assistant supervisor jobs

How much does an assistant supervisor earn in East Hartford, CT?

The average assistant supervisor in East Hartford, CT earns between $34,000 and $71,000 annually. This compares to the national average assistant supervisor range of $28,000 to $55,000.

Average assistant supervisor salary in East Hartford, CT

$49,000
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