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  • Industrial Customer Service Supervisor

    Xecutive Recruitment Inc.

    Assistant supervisor job in Stamford, CT

    This leadership role oversees a frontline customer support team responsible for managing inbound customer interactions, order processing, and service-related requests. The Customer Service Team Lead ensures consistent service quality, operational discipline, and team performance while partnering closely with internal departments to support revenue, fulfillment, and customer retention objectives. The position blends people leadership, operational oversight, and customer advocacy in a fast-moving, metrics-driven environment. Core Duties Lead daily workflow and activity management for a team of customer-facing representatives. Coach, develop, and hold team members accountable to service expectations, quality standards, and response-time goals. Oversee incoming communication channels, ensuring prompt and professional handling of customer inquiries and requests. Maintain accurate records of customer interactions, transactions, and follow-ups within internal systems. Coordinate with cross-functional partners to ensure smooth execution of orders, timely quotations, and issue resolution. Review performance data and service metrics to identify trends, gaps, and improvement opportunities. Address escalated customer concerns and support resolution efforts to maintain strong client relationships. Facilitate onboarding and ongoing training for new and existing team members. Identify and implement process enhancements that improve efficiency and customer experience. Ensure adherence to all workplace safety standards and operational policies. Support sales-related administrative activities, including order entry and quote support. Manage corrective actions related to customer feedback or service discrepancies. Perform additional responsibilities as assigned. Leadership & Professional Competencies Strong ability to lead, motivate, and influence teams toward measurable results. Customer-focused mindset with sound judgment in problem-solving and decision-making. Ability to balance independent decision-making with collaboration across departments. Effective communicator with a professional, confident presence in written and verbal interactions. Comfortable managing priorities in a high-volume, deadline-driven environment. Demonstrated capability to navigate challenging customer situations calmly and professionally. Technical curiosity and aptitude to understand product specifications, documentation, and usage. Proven experience managing people and driving accountability. Required Background Several years of experience in a customer-facing support or service role within a business-to-business setting. Prior experience in a supervisory, lead, or team management capacity. Hands-on experience working with customer management and enterprise systems. Track record of managing multiple priorities in fast-paced operational environments. Proficiency with common business software tools. Flexibility to support varying schedules and operational needs. Dependable transportation. Preferred Experience Exposure to operational, manufacturing, or distribution-based environments.
    $38k-57k yearly est. 3d ago
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  • Supervisor of Physician Billing / 2

    The Goodkind Group, LLC 4.0company rating

    Assistant supervisor job in Farmingdale, NY

    Seeking a Physician Billing Insurance Follow-up Supervisor to work for a rapidly growing medical management company in the Farmingdale/Melville area. This position requires Medical Coding Certification, three (3) years or supervisory experience, three (3) years of Insurance Follow-up. As the Supervisor - Insurance follow-up you will act as liaison between departments, director, management and staff. Collects information related to operations of assigned area. Prepares regular summaries and reports for as appropriate. Performs follow-up on receivables and posting for patients and third party accounts. Duties and Responsibilities · Acts as liaison between upper Management and Staff. · Oversees the units daily work activities. · Conducts on job training and seminars · Maintains current AR and productivity reporting. · Provides scheduling of weekly work direction. · Implementation of quality control measures - HIPPA and laws of the medical field. · Assists in the implementation of approved administrative systems. · Monitors information related to operations. · Ensures billing is submitted accurately and timely. · Follow-up on open account receivables via phone calls to the carriers or their website(s). · Ensures accuracy of adjustments balances. · Assists internal and external customers regarding questions on third party billing. · Handles patient complaints to conclusion. · Recommends appropriate personal actions for staff. · Full knowledge of company policies and procedures. · Performs other job related duties as assigned or when necessary, and unrelated duties in times of emergency. Education and Experience · High School diploma and GED · College preferred · Minimum of 3 years experience in Supervisory capacity · Any appropriate combination of education and experience Knowledge and Skills · Knowledge of HIPPA Regulations and maintains current industry knowledge · Proficient in EPIC application · Full knowledge of the New York State Third Party Regulation · Credit and collections practices · Good organizational and communication skills · Computer literacy · Displays courtesy, tact, and diplomacy when dealing with employees, patients, physicians and outside institutions. Refers matters outside scope of own duties to appropriate others as needed. REQUIRED Licenses/Certifications: · Certified Professional Coder (CPC) or · Certified Coding Specialist (CCS) or · Certified Coding Specialist Physicians (CCSP)
    $49k-77k yearly est. 4d ago
  • Physician Billing Supervisor

    TBG | The Bachrach Group

    Assistant supervisor job in Melville, NY

    Physician Billing Supervisor of Insurance Follow-Up Healthcare Industry Salary: $65,000 - $80,000 We are seeking an experienced Billing Supervisor to oversee daily revenue cycle and billing operations. This role serves as a key liaison between upper management and staff, ensuring accurate billing, timely follow-up on accounts receivable, compliance with regulations, and high-quality customer service. The ideal candidate has strong supervisory experience, deep knowledge of medical billing and coding, and the ability to lead teams in a fast-paced healthcare environment. Key Responsibilities Act as a liaison between upper management and staff. Oversee daily unit operations and workflow. Conduct on-the-job training and provide ongoing staff support. Maintain accounts receivable and productivity reporting. Schedule and assign weekly work direction for staff. Implement and monitor quality control measures, including HIPAA compliance and regulatory updates. Assist with implementation of approved administrative systems and procedures. Monitor operational data and billing-related information. Ensure billing is submitted accurately and in a timely manner. Perform follow-up on open accounts receivable, including payer phone calls and portal reviews. Ensure accuracy of adjustments, balances, and third-party billing. Assist internal and external customers with billing-related inquiries. Handle patient complaints through resolution. Prepare performance evaluations and recommend appropriate personnel actions. Maintain full knowledge of company policies and procedures. Perform additional job-related duties as assigned or as needed in emergency situations. Education & Experience High School Diploma or GED required; college education preferred. Minimum of 3 years of supervisory experience. Combination of education and experience will be considered. Required Skills & Knowledge Strong knowledge of HIPAA regulations and healthcare compliance standards. Proficiency with Epic healthcare applications. Full knowledge of medical terminology, ICD-9/10, and CPT coding. Understanding of New York State third-party regulations. Knowledge of credit and collection practices. Strong organizational, communication, and leadership skills. Computer literacy and ability to manage reporting and data. Professional demeanor with courtesy, tact, and diplomacy when interacting with staff, patients, physicians, and external partners. Required Certifications Certified Professional Coder (CPC), or Certified Coding Specialist (CCS), or Certified Coding Specialist - Physician (CCSP)
    $65k-80k yearly 1d ago
  • Supervisor Physician Billing Follow Up

    LHH 4.3company rating

    Assistant supervisor job in Melville, NY

    LHH Recruitment Solutions is working with a healthcare client in Central Long Island to fill a Supervisor of Physician Billing Follow Up role. The position is ONSITE Monday - Friday. Compensation is based on experience and ranges from $65-$80K per year plus medical benefits. ***REQUIRED CERTIFICATIONS: CPC, CCS or CCSP*** Responsibilities: Liaison between leadership and staff. Oversees the daily work que and conducts team trainings. Maintains A/R and productivity reporting. Ensures billing is submitted accurately and timely. Performs AR follow up with all insurance carriers. Assists internal and external customers with third party billing questions. Education: High School Diploma or GED, College degree preferred. 3+ years of supervisory experience. Skills: Knowledge of HIPAA Regulations Proficient in EPIC applications Full knowledge of ICD9/10 and CPT coding Knowledge of New York State Third Party regulations Credit and collection practices knowledge Good organizational and communication skills ***REQUIRED CERTIFICATIONS: CPC, CCS or CCSP*** Apply to this position using the link in the post. To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance
    $65k-80k yearly 3d ago
  • PT Package Center Supervisor

    UPS 4.6company rating

    Assistant supervisor job in North Haven, CT

    **Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** **Job Summary** This position supervises, trains, develops, and holds workgroups responsible for safety, production and attendance. He/She sets and maintains high standards for account productivity, accuracy, customer service, organization, communication, cooperation, and safety. This position provides innovative and effective leadership and cultivates a functional working relationship with all levels of personnel throughout the organization. **Responsibilities:** + Develops and maintains good working relationships with employees, management, and customers. + Facilitates training with new and current employees. + Responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate and local government requirements. + Manages department resources to ensure maximum output, accuracy, and efficiency at all times. + Establishes and promotes a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels. + Implements employee personal development plans as required to ensure the continuing professional growth of department personnel. + Ensures all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development. + Ensures all employees adhere to safety policies and procedures at all times. **Qualifications:** + Bachelor's Degree or International equivalent - Preferred + Ability to lift 70 lbs./32 kgs. + Availability to work flexible shift hours, up to 5 days per week + Strong oral and written communication skills + Working knowledge of Microsoft Office + Ability to work in a fast-paced warehouse environment + Management experience - Preferred **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. **Other Criteria:** UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. **Basic Qualifications:** Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
    $50k-62k yearly est. 15d ago
  • Residential Assistant Supervisor - Mental Health

    Options for Community Living, Inc. 4.0company rating

    Assistant supervisor job in Huntington Station, NY

    Job Description Options for Community Living, Inc. is committed to helping Long Island's most vulnerable families and individuals live healthier, more stable, and productive lives. In 1982, Options was established to respond to the need for housing in the community for people with serious mental illness. Today, Options serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island. *$500 Sign-on Bonus!* Options for Community Living, Inc. is looking for an Assistant Supervisor to join our team! An ideal candidate should meet the following requirements: High School Diploma or the equivalent, Bachelor's degree preferred. At least 1 year of experience working in a setting with people with mental illness QMHS Standard preferred. Valid driver's license, safe driving record, valid auto insurance and access to a vehicle is required. This position may be a great fit for someone with experience working as group home residential counselors, direct support professionals, case managers, residential managers, or residential assistant managers! Our Benefits include: Medical, Dental and Vision Insurance Generous PTO: 5 Wellness Days, 10-22 Vacation Days, 8 Sick Days, 11 Paid Holidays - yearly 403(b) retirement plan with an employer match Employee Assistance Program Tuition Assistance Wellness Initiatives Paid Training & On-the-Job Training Promotional Opportunities Mileage reimbursement Life Insurance Flexible Spending Account Salary Range: $41,860 ($23.00/hr.) - $54,600 ($30.00/hr.) The above salary range represents Options for Community Living's good faith and reasonable estimate of potential compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a salary offer, several factors may be considered as applicable (e.g., years of relevant experience, education level, language skillset, credentials, professional licensure, budget, and internal equity). Schedule: Monday, Wednesday, Friday: 7:00 AM - 3:00 PM and Tuesday, Thursday: 12:00 PM - 8:00 PM, with 1 weekend day per month (35 hours/week) Location: In person; Huntington Station, NY or Oakdale, NY Pay Type: Non-exempt Responsibilities: The Assistant Supervisor assists the supervisor with various program and household management tasks at the Community Residence and Scattered Apartment sites. The Assistant Supervisor is responsible for providing supervision of some staff at the Community Residence. The Assistant Supervisor provides various support services to the residents and is responsible for training and assisting residents in the activities of daily living. The Assistant Supervisor can perform all the duties of the Full-time Residential Counselor, in addition to carrying out the tasks listed below. Schedule staff coverage of residence and ensure adequate staffing patterns and ratios are maintained. Evaluate the performance of staff and work with Program Supervisor to address disciplinary issues. Meet with staff regularly to provide feedback and coaching. Provide documented supervision to assigned staff at least monthly. Maintain and update chore lists. Assign, post, monitor, review rotation and bring discrepancies to Program Supervisor's attention. Review site and grounds daily, arrange for special services as needed and process service requests. Conduct a monthly Physical Site Audit for all sites. Maintain household budget and ensure that expenses for household supplies, food, furniture, etc. stay within the budgeted amount. Complete timely submission of Monthly Safety Report. Maintain First Aid and Biohazard Kits. Ensure vehicle maintenance is up to date. Schedule service as needed. Ensure the timely completion of all Foothold documentation for all staff. Run Mandatory Foothold reports for all staff and residents and bring outlying findings to Program Supervisor's attention. Plan weekend activities and assist with agency-wide events for residents. Provide transportation to residents as needed. Coordinate training and provide onsite support to staff as needed. Ensure the New Staff Orientation Checklist is completed. In the event of the Program Supervisor's absence, assume responsibilities of the Program Supervisor on an as-needed basis. Oversee meal planning for the site and plan for shopping, staying within budget. Ensure that medication records are properly maintained, and policies are followed so residents maintain an adequate supply of medication. Conduct regular medication audits. Conduct weekly house meetings at the community residence. Assist residents with maintaining their benefits. Maintain client account records and ensure they are up to date. Advocate and attempt to resolve all outstanding accounts for the team at the beginning of month and prepare/update a plan of action each month. Salary Range$41,860-$54,600 USD Incredible people doing meaningful work. People come to work at Options to help improve the overall quality of life for individuals within the community. Our welcoming workforce is dedicated to helping the most vulnerable Long Islanders reach their fullest potential.
    $41.9k-54.6k yearly 12d ago
  • Assistant Supervisor

    Risewell Community Services

    Assistant supervisor job in Brentwood, NY

    Job Description RiseWell Community Services is looking for a full-time Level 1 Program Supervisor to join the licensed residential Program! This individual will assist the Program Manager in all aspects of program supervision, management, and development of a licensed residential program providing transitional housing to individuals with psychiatric disabilities. RiseWell's Residential Services provide those in recovery from serious mental illness a safe, reliable home with on-site support. Our Residential team assists participants with an array of services aimed at supporting their recovery and improving their quality of life. Services include medication monitoring, skill-building development, symptom management, socialization, transportation training, connections to psychiatric and medical services, and more. QUALIFICATIONS: Bachelor's Degree in Human Services with 2 years experience OR High School Diploma with 5 years' experience working with individuals with psychiatric disabilities. Knowledge of residential services, substance abuse services, evidence based practices and psychiatric rehabilitation practice. Clean, valid NYS Driver's License. Fingerprinting, criminal record check, approval from NYS Office of Mental Health. BENEFITS INCLUDE: Comprehensive Medical/Dental/Vision Retirement 401K Savings Plan with Employer Match Generous Paid Time Off for Full-time and Eligible Part-Time Employees 13 paid Holidays for Full-time and Eligible Part-Time Employees Long and Short Term Disability Life Insurance Employee Assistance Program CALM App Subscription Flexible Work Schedules Career Growth & Promotional Opportunities Comprehensive Paid Training Supplemental Accident, Illness and Hospitalization Insurance Supplemental Pet Insurance Encouragement for Educational Professional Advancement Employee Perks & Discounts on Broadway shows, theme parks, and other attractions Eligibility for Federal/Public Loan Forgiveness EQUAL OPPORTUNITY EMPLOYER: RiseWell Community Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children's care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors and at-risk children For more information about RiseWell Community Services, please visit our website ************************** Sun- Thurs
    $43k-64k yearly est. 8d ago
  • Assistant Supervisor

    YAI 4.2company rating

    Assistant supervisor job in Yonkers, NY

    If you are a current YAI employee, please click this link to apply through your Workday account. Program Rose Lane IRA Schedule Full-Time Sunday 11am-7pm Monday 1pm-9pm Tuesday 10am-6pm Wednesday 2:30pm-10:30pm Thursday 1pm-9pm About the Position: We are currently seeking a high energy, self-starting individual to supervise one of our Hudson Valley Programs. A person's managerial and clinical skills will be maximized in an interdisciplinary team environment, where there is ongoing support and training. The Assistant Supervisor is responsible for providing staff training, mentoring and supervision of 5-15 direct reports. The Supervisor will need to be able to provide program oversight, quality assurance, maintain NYS regulations, oversee clinical programming, be an advocate for the people we support and be a liaison with families. The ideal candidate will have enthusiasm for working directly with people of all ages with Intellectual and Developmental disabilities, creating new opportunities for Living, Loving, Working, and Learning. We are looking for enthusiastic and energetic Assistant Supervisor to work with this active group of people, who has the ability to handle challenging situations with patience and understanding. Mission Statement YAI: YAI is a network of agencies offering people with intellectual and developmental disabilities a comprehensive range of services across all ages. YAI empowers people with disabilities to reach their goals every day. Our enthusiastic staff of over 4,000 professionals believes that everyone has a fundamental right to live, love, work, and learn. If you share our vision and want to help support people to live the fullest lives possible, apply to this position. Key responsibilities: Ensuring the health, safety, and habilitation of the people we support is consistent with agency philosophy and department practice Ensuring the appropriate, therapeutically documented level of supervision in the residence, day program or community to ensure and protect the health and/or safety of the people we support. Providing program/floor coverage. Promoting and maintaining the excellence of our programs Involving family members and other stake holders, including professionals, in the team process Keeping staff informed by attending meeting and delivering “the message” consistently Fostering professional development through regular supervision, training, and evaluations Supervising staff to ensure that they meet the needs of the people we support, agency standards, and develop professionally through the supervisory process. - Bringing the organizational culture to life Ensuring a work environment that is free from harassment and discrimination Actively participate in the hiring process Maintaining direct relationship with staff - Building staff morale Utilizing participatory management Fostering the Open-Door Policy Nurturing staff development Supervising/Managing teams Maintaining oversight and compliance of systems specific to role and responsibilities Fostering communication between relevant supports including those within the program, within the agency, and supports outside the agency. Required to perform your responsibilities as they currently exist or may change in meeting the needs of the department, under the supervision of your supervisor/manager. Education and Experience: High School Diploma or GED - Some College Preferred Prior Direct Support Professional experience preferred Background in supporting people with intellectual/developmental disabilities or mental health preferred Additional Knowledge, Skills and Abilities: Interpersonal and problem-solving skills Well-developed writing skills The ability to accept and apply feedback Highly flexible personality type Valid Driver's License preferred depending on location Flexibility adjusting your schedule to meet programmatic needs Proficient in Microsoft Office Ability to learn/use Workforce Management software to effectively carry out essential business processes Compensation: $23.10/hour- $23.10/hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.
    $23.1 hourly Auto-Apply 60d+ ago
  • Supervisor, Material Services

    Ttm Technologies

    Assistant supervisor job in Farmingdale, NY

    TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer About TTM TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards (“PCB”s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market. Additional information can be found at *********** Summary Supervises and coordinates activities of administrators and workers engaged in lifting, transporting, storing, packaging, and loading materials and products by use of conveyors, cranes, hoists, or industrial trucks by performing the following duties. Essential Duties & Responsibilities Studies receiving or shipping notices, requests for movement of raw materials and finished products, and reports of stockroom space available to develop schedule for material handling activities Coordinates priorities and balanced flow of material to and from the manufacturing floor Prepares purchase requisitions for department supplies Studies schedules and estimates worker hour requirements for completion of job assignments Interprets company policies to workers and enforces safety regulations Interprets job orders and assigns duties Establishes or adjusts work procedures to meet production schedules Recommends measures to improve material handling methods, equipment and systems performance, and operating procedures Suggests changes in working conditions and use of equipment to increase efficiency Analyzes and resolves work problems or assists workers in solving work problems Initiates or suggests plans to motivate workers to achieve work goals via continuous improvement Generate and Maintain performance metrics Balance employees between departments to support volume increases Process and monitor receipts of both customer and government owned material and crates Supervisor Responsibilities Directly supervises 5-10 employees in material handling Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems Responsible for efficient operations of Stockroom, Receiving and/or Shipping Departments Ability to work independently with next level of management off site Performs other duties as directed Attend stand up meetings to understand and flow down departmental demands Performs other duties as directed Skills High school diploma, 2-year degree preferred 10-12 years related experience and/or training with a minimum of 3 years supervisory experience; or equivalent combination of education and experience Ability to interact with varying levels of management, subordinates and co-workers as needed Ability to effectively manage others in a fast paced and highly visible area Ability to multitask and be flexible Ability to operate independently and in full compliance with applicable shipping, receiving and stockroom standard operating procedures with minimal management intervention Knowledge of PC's and software like Microsoft Office Ability to schedule and prioritize packaging jobs and workload Must be able to pass a background investigation to obtain security clearance Ability to interpret Military Standards for packaging instructions Oracle experience a plus #LI-PG1 Compensation and Benefits: TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401k, flexible spending and health savings accounts, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available on the 1st of the month following date of hire. For some positions, only PTO and holiday benefits are offered. Compensation ranges for roles at TTM Technologies varies depending on a wide array of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TTM Technologies, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on each individual set of circumstances. A reasonable estimate of the current range is: $58,467 - $97,444 Additional compensation: An annual or quarterly company bonus may apply based on position assignment. Positions hired for alternative shift may be eligible for a shift premium based on the assigned shift and location. Export Statement: Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
    $58.5k-97.4k yearly Auto-Apply 6d ago
  • Supervisor, Material Services

    TTM Technologies, Inc.

    Assistant supervisor job in Farmingdale, NY

    TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer About TTM TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency ("RF") components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards ("PCB"s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market. Additional information can be found at *********** Summary Supervises and coordinates activities of administrators and workers engaged in lifting, transporting, storing, packaging, and loading materials and products by use of conveyors, cranes, hoists, or industrial trucks by performing the following duties. Essential Duties & Responsibilities * Studies receiving or shipping notices, requests for movement of raw materials and finished products, and reports of stockroom space available to develop schedule for material handling activities * Coordinates priorities and balanced flow of material to and from the manufacturing floor * Prepares purchase requisitions for department supplies * Studies schedules and estimates worker hour requirements for completion of job assignments * Interprets company policies to workers and enforces safety regulations * Interprets job orders and assigns duties * Establishes or adjusts work procedures to meet production schedules * Recommends measures to improve material handling methods, equipment and systems performance, and operating procedures * Suggests changes in working conditions and use of equipment to increase efficiency * Analyzes and resolves work problems or assists workers in solving work problems * Initiates or suggests plans to motivate workers to achieve work goals via continuous improvement * Generate and Maintain performance metrics * Balance employees between departments to support volume increases * Process and monitor receipts of both customer and government owned material and crates Supervisor Responsibilities * Directly supervises 5-10 employees in material handling * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws * Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems * Responsible for efficient operations of Stockroom, Receiving and/or Shipping Departments * Ability to work independently with next level of management off site * Performs other duties as directed * Attend stand up meetings to understand and flow down departmental demands * Performs other duties as directed Skills * High school diploma, 2-year degree preferred * 10-12 years related experience and/or training with a minimum of 3 years supervisory experience; or equivalent combination of education and experience * Ability to interact with varying levels of management, subordinates and co-workers as needed * Ability to effectively manage others in a fast paced and highly visible area * Ability to multitask and be flexible * Ability to operate independently and in full compliance with applicable shipping, receiving and stockroom standard operating procedures with minimal management intervention * Knowledge of PC's and software like Microsoft Office * Ability to schedule and prioritize packaging jobs and workload * Must be able to pass a background investigation to obtain security clearance * Ability to interpret Military Standards for packaging instructions * Oracle experience a plus #LI-PG1 Compensation and Benefits: TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401k, flexible spending and health savings accounts, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available on the 1st of the month following date of hire. For some positions, only PTO and holiday benefits are offered. Compensation ranges for roles at TTM Technologies varies depending on a wide array of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TTM Technologies, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on each individual set of circumstances. A reasonable estimate of the current range is: $58,467 - $97,444 Additional compensation: An annual or quarterly company bonus may apply based on position assignment. Positions hired for alternative shift may be eligible for a shift premium based on the assigned shift and location. Export Statement: Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
    $58.5k-97.4k yearly Auto-Apply 6d ago
  • Supervisor of Patient Services

    Southwest Community Health Center Inc. 3.8company rating

    Assistant supervisor job in Bridgeport, CT

    Job DescriptionDescription: The Supervisor, Patient Services oversees the daily administrative and operational functions of the department, ensuring optimal performance in areas such as patient flow, scheduling, staffing, compliance, and customer service. This role is supervisory and works closely with clinical leadership and the revenue cycle team to align business practices with quality patient care. SPECIFIC DUTIES AND RESPONSIBILITIES: All duties are subject to accommodation in accordance with the Americans with Disabilities Act (ADA) The Supervisor of Patient Services serves as leader, coach, and model for all Patient Services Representatives (PSRs). Typical tasks may include but are not limited to: Supervises front office operations including staff scheduling, registration, Patient scheduling, closed encounters, and time of service collections, provider scheduling Template (coordination with charge nurse). Communicates issues and barriers that need to be escalated to leadership to the Business Operations Manager. Supervises team of PSRs: trains, evaluates performance, and ensures accountability. Monitors office workflows, implements process improvements to enhance efficiency and reduces errors in partnership with the Business Operations Manager and monitors deposits and cash funds. Collaborates with clinical and billing departments to ensure accuracy of documentation, coding, and claims submission. Ensures compliance with HIPAA, OSHA, and other regulatory requirements. Analyzes operational data to identify trends, variances, and opportunities for improvement. Handles patient, staff and provider issues professionally and promptly. Escalates when appropriate. Maintains confidentiality in a professional manner. Coordinates with IT and EHR support teams for smooth system operations. As needed, executes PSR tasks: Electronic Health Record (EHR) tasks: Registering patients; enrolling patients with My Chart Portal; updating patient information; printing profiles, scheduling and managing recall lists and scanning documents into the patient's EHR Payment Management: Opening, balancing, and closing daily cash drawer and posting payments; processing payments with a credit card machine, including end-of-day reporting; collecting co-pays, deductibles and/or co-insurance at point of service; facilitating payment arrangements Payment Schedule: Reviewing schedules daily to ensure accuracy and maximizing available appointment slots; obtaining medical releases as needed for patient requested forms; registering patients via phone or in person Ensuring all insurance, demographic, and eligibility information is obtained, entered, and maintained in the system in an accurate manner; performing the insurance verification process and the process for all third-party payers; discussing with patients their financial terms and payment arrangement options; calculating and entering sliding fee eligibility based on patient income Requirements: Excellent customer service, leadership, communication, and organizational skills. Strong critical thinking and problem-solving skills and the ability to work as a member of the team to serve patients is a must. Basic understanding of billing, coding, and compliance. Proficient in EMR/EHR systems and Microsoft Office Suite. Highly preferred: Skilled in conflict resolution/de-escalation Highly preferred: Fluent in Spanish or Haitian Creole Education and/or Experience: Associate's degree or 3-5 years of front office experience in a healthcare setting Strong understanding of medical office operations: Check-ins, visit paperwork, cash balances, etc.
    $51k-81k yearly est. 3d ago
  • Office Supervisor

    Artech Information System 4.8company rating

    Assistant supervisor job in Brookville, NY

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Office Supervisor Location: Brookville NY 11545 Duration: 7 Months (Chance of Extension) Job Description: · Responsible for general office function. · Supervises completion of basic accounting reports, which may include payroll, A/P, A/R, sales reporting, inventory and operating statements. · Reports to Business Manager. Additional Information For more information, please contact Pankhuri Raizada Associate Recruiter Artech information Systems LLC 360 Mt. Kemble Avenue, Suite 2000 Morristown NJ, 07960 ************ pankhuri.raizada@artechinfo
    $53k-72k yearly est. 60d+ ago
  • Digital Service Team Lead

    Sikorsky Financial Credit Union 4.6company rating

    Assistant supervisor job in Stratford, CT

    Why Join the Sikorsky Credit Union Team? Sikorsky Credit Union has been named the #1 Credit Union in Connecticut for 6 years in a row. We are one of the largest credit unions in the state, with over $1 billion in assets, and we continue to grow! If you are passionate about helping people achieve their financial goals and want to make a difference in the local community, we want to hear from you! We are looking for talented people to help us improve the banking experience for our valued members. Working at Sikorsky Credit Union has its benefits. You'll enjoy an awesome work-life balance, competitive pay, and an excellent benefits package that includes paid-time off, medical/dental, 401K plan with company match, tuition reimbursement and more! Please check out the details below to learn more about this position. General Summary: The Digital Service Team Lead plays a dual role, providing hands-on member support with originating and processing applications for new membership and deposit accounts while guiding and supporting a team of Digital Service Representatives. This role ensures high-quality service delivery, monitors performance metrics, and supports training and coaching efforts. The Team Lead will mentor, train, and support team members while ensuring adherence to credit union policies, procedures, and regulatory compliance. The position also involves troubleshooting complex member issues, escalating where necessary, and driving continuous improvement to enhance team performance and member satisfaction. Key Essential Responsibilities: Originates, processes, and funds new membership and deposit account requests in accordance with department policies and procedures. Coordinates receipt of all necessary application documentation from both existing and prospective members during the account opening process. Exhibits exceptional and professional verbal and written communication skills to ensure that all member interactions are handled with professionalism, empathy, and a focus on creating positive experiences. Accurately processes transactions for members. Researches member inquiries according to departmental guidelines and procedures to ensure a comprehensive response is provided. Monitors daily operations, ensuring that team performance aligns with set targets for response time, issue resolution, and customer satisfaction. Motivates and works with the team to recognize opportunities for product and service opportunities including consumer loans, home loans, etc. Acts as a point of escalation for complex or high-priority member inquiries, ensuring timely and effective resolutions. Resolves member complaints or issues that are escalated by team members, finding solutions to problems that may require creative or non-standard approaches. Provides feedback to improve team members' product knowledge, customer service skills, and problem-solving abilities. Monitors team performance, including handling volumes, response times, and issue resolution rates. Provides feedback to management regarding any recurring member issues or challenges that require attention or possible changes in procedures or policies Actively identifies opportunities to streamline processes, improve workflow, and reduce inefficiencies within the team. Utilizes in-depth knowledge to assist members with online banking/bill pay processes, mobile banking and to ensure complex issues related to online issues are resolved. Utilizes technology to educate members on Credit Union products and solutions based on the member's specific needs. Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors. Demonstrates the credit union's core values of Service, Teamwork, Integrity and Responsibility. Keeps abreast of industry developments including, but not limited to changes in regulations and technology. Ensures adherence to company policies and procedures and banking/credit union regulations. Performs additional duties as required. Essential Skills, Knowledge and Requirements: High school diploma or equivalent required. Some college coursework in a business-related discipline preferred. Minimum of 3 years of customer service experience required with at least one year working in a production environment (loan processing, branch or call center) strongly preferred. Knowledge of banking products and services preferred. Knowledge of state and federal regulatory compliance requirements. Excellent communication, interpersonal, customer service, analytical and organizational skills with keen attention to detail. Supervisory experience a plus. Familiarity with Microsoft Office. Must obtain (within 90 days) and maintain a State of CT Individual Producer License (Credit Insurance). Sikorsky Credit Union is an equal opportunity employer that is proud of its commitment to diversity and inclusion. Therefore, we welcome applicants from all communities, including age, color, ethnicity, familial or marital status, gender identity or expression, language, national origin, physical or mental disability, military or veteran status, race, religion, sexual orientation, and socioeconomic background.
    $37k-46k yearly est. Auto-Apply 57d ago
  • Team Lead, Member Services

    Rxbenefits 4.5company rating

    Assistant supervisor job in Bridgeport, CT

    **Team Lead, Member Services** Exempt/Non-Exempt: Exempt Member Services Team Leads are responsible for ensuring we deliver superior service to all members who contact RxBenefits by creating and supporting a performance-based culture that is focused on service. The Team Lead supervises hiring, ensuring effective training, ongoing monitoring and development of representatives, evaluations, and any disciplinary actions of member services representatives with a constant focus on developing a highly engaged, performance-driven team, rooted in the superior service experience of every caller. _Essential Job Responsibilities Include:_ + Supervise, plan, and manage functions related to Call Center work area. Oversee and direct the day-to-day activities of telephone operators and call center agents + Build and maintain a performance-driven culture + Attend meetings in place of Manager to represent Member Services Department as needed + Supervise hiring, ensure effective training, maintain ongoing monitoring and QA, performance evaluations and any disciplinary actions of member services representatives + Support Workforce Management (WFM) activities to fully leverage staffing to maximize Customer Experience and all related service level metrics and KPIs - including regular observation of real-time dashboards to identify and resolve any call-center or MSR-level performance issues + Review, analyze, and apply all regular reports provided from Operations to determine any actions required to maximize call center and MSR efficiencies and successes + Utilize reports from Operation analysts to conduct performance monitoring, career path progress, monthly one-on-ones, and yearly performance evaluation of all team members to improve efficiency + Identify and aggregate any knowledge and performance gaps within the team to be included in training functions & knowledge base resources + De-escalate and resolve supervisory level member escalations (3rd level) and complaints and provide guidance and feedback to staff as needed + Investigate and provide feedback on issues assigned by Manager or Account Management team + Communicate with IT Department to assist in resolving Rep connectivity issues that can affect performance related to availability, phone coverage, and department performance guarantees + Act as a source of information and answer operator/agents questions, assign tasks, follow up and give instructions as necessary to ensure proper guidance and feedback + Develop and perform ongoing reinforcement to keep staff motivated and optimize performance + Carry out supervision, coaching, call monitoring, training, reviewing, and disciplining of all operators/agents + Attend to, monitor, and resolve customer complaints + Carry out performance monitoring, measurement, and evaluation of all operators/agents to improve efficiency + Ensure that team members obtain the appropriate training and support to best apply their knowledge and skills on the job + Perform supervision of timekeeping, QA call monitoring, and corrective/ disciplinary action for all representatives on team + Comply and maintain lists of key and on-call schedules & personnel, and ensure all lists are available to operators for use as required + Prepare and direct scheduling, monitor operators' attendance, schedule shifts & breaks as necessary + Perform other similar or related duties, as assigned, such as updating databases, coordinating activities related to repair and maintenance of equipment, ordering materials and supplies, etc. + Anticipate escalation and take over calls when needed + Ensure adherence to policies for attendance, established procedures, etc. + Keep management informed on issues and problems + Perform other related duties incidental to the work described herein + All other duties as assigned _Required Skills / Experience:_ + Bachelor's degree Education or equivalent work experience + Proven experience as call center supervisor or similar leadership position + Experience in customer service is essential + Exceptional Verbal & written Communication skills + Working knowledge of MS Office + Knowledge of telephone equipment and relevant computer programs + Knowledge of performance evaluation procedures + Outstanding communication and negotiation abilities + A results-oriented approach + Excellent organizational and leadership skills + Ability to work in a fast-paced environment with targeted deadlines + Proficiency in multiple languages is preferred _Based on relevant market data and other factors, the anticipated hiring range for this role is $56,800 - $71,000_ _annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._ _We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._ _RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_ + _Remote first work environment_ + _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_ + _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_ + _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_ + _401(k) with an employer match up to 3.5% available after 60 days_ + _Community Service Day to give back and support what you love in your community_ + _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_ + _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_ + _Tuition Reimbursement for accredited degree programs_ + _Paid New Parent Leave that can be used for adoption or birth_ + _Pet insurance to protect your furbabies_ + _A robust mental health benefit and EAP service through Spring Health to support you when you need it most_ RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
    $56.8k-71k yearly 18d ago
  • Office Supervisor - NYU Langone Ambulatory Care - Bethpage

    NYU Langone Health

    Assistant supervisor job in Bethpage, NY

    NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital-Long Island , and interact with us on LinkedIn , Glassdoor , Indeed , Facebook , Twitter , YouTube and Instagram . Position Summary: We have an exciting opportunity to join our team as a Office Supervisor, FGP - Bethpage - Multispecialty. In this role, the successful candidate The FGP Office Supervisor will work alongside the Practice Manager or Regional Leader to oversee the daily operations of practice staff and patient care. The FGP Office Supervisor will communicate responsibilities, coordinate staff schedules, and promote a positive patient experience while maintaining efficient operations. Job Responsibilities: • Ensures enforcement and adherence to FGP policies are procedures • Hires, onboards, trains and monitors staff • Supervises daily practice operations such as reception/phones, staffing and provider schedules, and workflows • Promotes excellence in patient experience by reinforcing best practices and escalating issues as appropriate • Monitors supply inventory and medical equipment maintenance • Coordinates and participates in regular staff meetings and performance reviews • Services as liaison between non-physician staff and physicians to ensure effective and efficient workflows and patient access • Communicates issues or roadblocks to the practice manager • Performs other duties as needed Operations & Financial Management • Oversees staff and patient care functions of a Faculty Group Practice site • Resolves employee issues and addresses procedure and performance related issues. Authorizes attendance, schedules, and sick time changes. Responsible for timekeeping and payroll for direct reports • Functions as a liaison between non-physician staff and physicians to ensure effective service for patients. Establishes and maintains effective working relationships with group physicians. Services as a role model and resource person for providing quality patient care and patient information as needed. o Addresses provider concerns pertaining to day-to-day operations o Ensures suites are properly staffed to avoid delays o Ensures staff maintain cooperative relationships accross job categories to facilitate appropriate reaction to needs and delays throughout the day o Expected to set the tone/represent management team at all times • Establishes office procedures and communicates responsibilities and expected performance to staff. Trains staff according to specific job responsibilities and expectations. Ensures appropriate cross-training and cross-coverage for all practice administrative activities • Responsible for ensuring staff are aware of all FGP forms and how they are to be used • Oversees and facilitates required training for new hires and existing staff on workflows, and policies and procedures to maintain standardization across the FGP. Works closely with the Practice Manager and FGP representatives to identify opportunities to improve front-end processes. • Enforces adherence of NYULH and FGP policies and procedures and standards including but not limited to HIPAA, Compliance, Human Resources, etc. • Works with Practice Leadership to develop staffing standards, ongoing trainings and performance and productivity metrics. • Assists in implementation and oversight of key FGP operational initiatives including, but not limited to, MIPS, CheckMate, Patient Secure and digital scheduling. • Reviews operational dashboards and management reports to track performance and identify trends that need to be addressed. This includes oversight and management of key indicators related to MIPS, Epic front-end work-queues, waitlists, in-baskets, open encounters, Patient experience, etc. • Identifies additional staff training requirements and coordinates as needed. • Monitors front-end processes including co pay collection, insurance verification, authorization and referral, records release requests, and front-end denials. • Places MCIT ticket in the event hardware at front-desk areas become non-functional such as desktop phones, desktop computers, patient secure palm readers, desktop scanners, Welcome Kiosk, copier and fax machines • Serves as liaison with other NYULH Department Representatives. • Performs other duties and projects as necessary. Clinical Management • Optimizes patient flow and patient access. • Supports key initiatives related to MIPS, gaps in care and other clinical quality programs • Ensures clinical in-baskets are maintained and open encounters are closed within a timely manner. • Works with Practice Leadership to enforce policies and procedures. • Ensures clinical compliance with Patient Safety initiatives and reporting. Patient Experience & Access • Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. • Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) • Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate • Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. • Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. • Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.) • Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience. • Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Staff Engagement • Mentors staff, and actively promotes the development of operational/financial performance improvement skills across teams. • Assists with staff competency assessments and performance evaluations providing feedback, identifying training needs, and pathways for employee continued career success. • Conducts routine staff meetings and huddles to promote staff communication and feedback. • Attends and supports employee participation in FGP corporate meetings/WebEx to stay aligned with larger network updates and training as appropriate. • Promotes employee engagement activities within the practice, engaging feedback from support staff and leaders internally. Minimum Qualifications: To qualify you must have a A Bachelor's Degree with a minimum of 1-3 years of relevant work experience or equivalent combination or training and relevant work experience required. Ability to work in a fast paced multiphysician practice environment. Good communication, interpersonal and computer skills. Ability to develop and maintain effective working relationships with physicians, staff and patients. Progressive leadership; demonstrated in a leadership position or demonstrates the potential for leadership competency; demonstrates ability to develop, guide, motivate, nurture, and coach others. Preferred Qualifications: None Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Hospital-Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $64,350.00 - $66,144.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here
    $64.4k-66.1k yearly 60d+ ago
  • Team Leader / Shift Supervisor

    Gregorys Coffee-GC35-Mellville

    Assistant supervisor job in Melville, NY

    Job Description & Responsibilities The Team Leader plays a crucial role in managing the operations of a Gregorys location. This individual is responsible for ensuring our standards of quality, service, and cleanliness are upheld every hour of every day. The General Assistant Store Leader will be the leader in charge when a Store Leader or Multi-Unit Leader is not present. The Team Leader will work a flexible schedule in conjunction with the other leaders to fully cover the needs of the business during all operating hours. This role will oversee and manage the following: People Development Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions Ensure teams are upholding our high standards, leading by example and educating each member of the team Identify and work with high potential baristas that can be developed into our next great leaders Operational Standards Ensure all existing and new operational standards are being executed as prescribed Assist with training teams on new menu and operational roll outs and ensure proper follow ups are held Ensure all stores are upholding Department of Health standards and are always well prepared to handle an inspection at any time Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal Ensure stores are kept immaculately clean, organized, and well merchandised at all times Service Standards Work side by side with teams to lead by example in 5-star service Coach teams to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed Proactively manage customer concerns/issues and coach teams on how to do the same Become the “Mayor” of your store group and know a significant amount of customers on a first name basis that come into your store Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business Minimize guest complaints and work with your SL/Multi-Unit to respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews Facilities & Maintenance Proactively clean, service, and maintain all equipment and fixtures in your stores Hold monthly meetings with clear direction for deep cleaning tasks to be accomplished Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business HR Management Ensure you and your team are compliant with employee labor laws Ensure changes to labor laws are thoroughly communicated with your teams Proactively manage employee issues by having regular conversations with every employee on your team, ensuring they have been heard, and working with your SL/Multi-Unit to manage concerns When necessary, work with your SL/Multi-Unit to deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee's experience Financial Performance Closely manage each of your store's controllable profit areas: sales, labor, and COGS Work closely with your team and SL/Multi-Unit to build customer relationships and seek out revenue drivers outside of the 4-walls of the store Work closely with your team to build an efficient schedule based on the needs of the business, using sales data to drive your decisions Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits Actively track inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding COGS targets Ensure monthly inventory counts are completed and submitted accurately Additional Expectations This is a hands-on role and a General Assistant Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success There is no set schedule for this role. A General Assistant Store Leader is expected to be flexible in their stores based on the needs of the business and the development of their people. This includes schedules of early mornings, nights, weekends, and holidays. Regular communication with your SL/Multi-Unit is expected to keep him/her aware of the state of your businesses and the proactive solutions you are providing Actively embody our company values and live them every day. Attend company events and proactively encourage team members to attend as well Gregorys Coffee is a family-run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you.Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you. We use eVerify to confirm U.S. Employment eligibility.
    $48k-84k yearly est. 17d ago
  • Client Office Supervisor

    Myriad Systems Inc.

    Assistant supervisor job in White Plains, NY

    Job Title: Client Office Supervisor Reports to: Premier Services Manager Supervises: N/A Date last edited: December 15th, 2025 The Client Office Supervisor is responsible for performing core Virtual Office Manager VOM functions while also providing leadership, accounts receivable support, reporting, and quality assurance oversight for the broader team. This role ensures accurate and timely patient communication, scheduling, intake management, documentation, and A/R follow up, while supporting training, mentorship, and workflow consistency across the VOM team. Key Performance Areas & Key Performance Indicators: Virtual Office Management: 35% Manage all patient communication including answering inbound calls, returning missed calls, and responding to emails or client requests in a timely manner Schedule new and existing patient appointments and create new patient charts with accurate demographic and insurance information Maintain and submit a Daily Communication Spreadsheet summarizing calls, payments, actions taken, and provider follow up items Upload and organize patient documentation including referrals, medical records, and faxes within the EHR Ensure new patient intake documentation is completed prior to appointments including identification, insurance, consents, and required forms Proactively monitor upcoming appointments to secure missing intake items and send reminders as needed A/R Support & Follow up: 25% Verify insurance eligibility for new and returning patients and determine financial responsibility including copays, deductibles, coinsurance, and prior authorization requirements Generate and send Good Faith Estimates and respond to patient billing inquiries Collect required payments, send invoices, and accurately document payments in the EHR Obtain prior authorizations when required including confirmation of CPT HCPCS and ICD 10 codes and tracking authorization status Run aging reports, follow up on outstanding balances, establish payment plans, and communicate balance requirements prior to appointments Coordinate with Billing on discrepancies, authorization issues, and unresolved payment concerns Team Leadership & Training: 20% Serve as a day to day resource for the VOM team by assisting with questions, escalations, and workflow guidance Train new hires on scheduling, intake workflows, documentation standards, communication expectations, and A/R procedures Conduct routine audits of work quality and identify training or re education needs Provide one on one coaching and performance support as needed Support cross training initiatives to strengthen coverage and team flexibility Compliance, QA & Reporting: 20% Conduct quality assurance reviews across scheduling, documentation, A/R actions, Good Faith Estimates, and patient communication Monitor compliance with HIPAA requirements, GFE guidelines, and internal protocols Prepare operational and QA reports including productivity metrics, payment trends, and workflow performance Identify performance trends and recommend process improvements or corrective actions Minimum Qualifications Education: Bachelor's degree in healthcare administration or related field preferred Experience: Minimum of 2 plus years of experience in medical front office operations, scheduling, A/R, or healthcare administration Prior experience performing Virtual Office Manager level responsibilities required Experience with patient A/R or collections preferred At least 2 years of leadership or training experience preferred Competencies Operations Knowledge - Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others. Product Knowledge - Has a broad knowledge of the products and services offered. Is aware of the features and pricing of the products and services they support. Is able to recommend the appropriate product or service that will meet the customer's needs. Compliance Knowledge - Extensive understanding of general and department-specific regulations. Serves as a compliance resource for the team. Sales & Service - Guides the team to achieve goals while ensuring excellent customer service. Maintains professional communication and positive customer relationships Teamwork - Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed. Computer Skills - Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength - Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity - Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking - The ability to convey information accurately by speaking to customers and other employees. Hearing - Able to hear average or normal conversations and receive ordinary information. Visual Abilities - Specific vision abilities used by the job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employer reserves the right to change this job description at any time, should business needs arise.
    $45k-67k yearly est. 13d ago
  • Law Office Supervisor

    CNA Financial Corp 4.6company rating

    Assistant supervisor job in Tarrytown, NY

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under broad supervision provides administrative supervision to a legal support staff, and provides legal and administrative support to a managing attorney. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Assigns, distributes, coordinates and supervises the work activities of subordinate staff. * Leads, coaches and mentors work groups, and coordinates training and development while mobilizing others to deliver results. * Performs complex legal administrative support for managing attorney and on day to day operational matters. * Participates in complex and other special projects. • Prepares and distributes management reports. * As necessary, may be responsible for the day to day coordination and routine administration of office technical support, resolving or escalating issues as needed. * Under broad supervision provides administrative supervision to a legal support staff, and provides legal and administrative support to a managing attorney. Skills, Knowledge and Abilities * Ability to effectively lead, coach and mentor legal support staff. * In-depth understanding of legal terminology and practices as well as knowledge of the organization and insurance industry. * Excellent written and verbal communication skills including professional phone etiquette, and ability to effectively interact with internal/external business partners. * Excellent organizational skills including ability to prioritize and coordinate multiple projects. * Detail oriented with strong analytical skills. * Strong computer skills including Microsoft Office suite and other business related software systems. * Focuses on objectives to set direction and drive superior results. * Stays informed on relevant insurance industry trends. * Uses Metrics and information analysis and accesses technology resources as needed. * Builds a competitive organization by attracting, managing, developing and retaining the talent needed to win. * Value driven to provide superior solutions to internal and/or external customers. * Acts with a sense of urgency to advance priorities of the organization. * Helps other to excel through collaboration and building strong relationships. * Thinks creatively and uses diverse ideas to solve problems. * Raises expectations of self and others by continuously learning and broadening industry and technical skills. Education and Experience * Bachelor's Degree with paralegal certification, or equivalent. * Typically a minimum four years related experience. * Prior leadership experience preferred #LI-CP1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $47,000 to $78,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
    $47k-78k yearly Auto-Apply 53d ago
  • Member Services Supervisor

    Larchmont Yacht Club 3.0company rating

    Assistant supervisor job in Larchmont, NY

    Schedule: Full-time (flexible hours including mornings, evenings, weekends, and holidays) Compensation: $28.00-$31.00 per hour Benefits: Employee benefits, paid time off (PTO), and 401(k) participation About Larchmont Yacht Club Founded in 1880, Larchmont Yacht Club (LYC) is one of the most prestigious private yacht clubs in the United States. Nestled on a 11-acre waterfront campus just 16 miles from New York City, LYC offers a year-round social and recreational experience including sailing, tennis, paddle, swimming, and diving. The club hosts elite-level junior sailing programs, maintains a rich tradition of hospitality, and upholds an unwavering commitment to excellence. Position Overview The Member Services Lead serves as a key point of contact for members, their families, and guests, ensuring every interaction reflects the elegance, tradition, and service standards of Larchmont Yacht Club. In addition to overseeing front-desk operations, this position manages the club's retail shops, supporting both daily operations and the overall member experience. This role requires a hospitality mindset, leadership ability, and a genuine passion for creating exceptional member experiences. The ideal candidate is polished, personable, organized, and comfortable working in a fast-paced environment. Key Responsibilities Member & Guest Services Greet members and guests warmly, providing a personalized and professional experience. Manage guest check-ins, check-outs, and reservations with accuracy and care. Handle special requests, room assignments (where applicable), and coordinate with housekeeping for timely service. Provide concierge-level support, including restaurant recommendations, transportation arrangements, and event coordination. Address and resolve member concerns promptly and with discretion, ensuring satisfaction. Front Desk & Operations Supervise and schedule the front desk and support team to ensure consistent coverage and exceptional service. Manage same-day and future reservations, cancellations, and updates. Maintain current knowledge of club events and activities to assist members effectively. Operate the club's property management system (PMS) accurately and efficiently. Handle cash and credit transactions in compliance with club policy. Maintain a polished, organized, and welcoming front desk and lobby environment. Prepare and distribute daily event and function sheets to ensure all departments are informed. Promote a culture of professionalism, accountability, and hospitality within the member services team. Retail Management Oversee daily operations of the club's retail shops, ensuring an inviting and well-organized shopping experience for members and guests. Manage inventory by tracking merchandise levels, monitoring sales, and conducting regular stock counts. Place orders and coordinate with vendors to maintain appropriate inventory levels and product variety that reflects member preferences. Design and maintain merchandise displays that align with the club's brand and highlight seasonal or event-specific items. Supervise retail transactions and ensure accuracy in pricing, POS systems, and cash handling. Train and oversee retail staff or seasonal associates to uphold the club's service standards. Monitor sales performance, manage inventory control, and provide updates or recommendations to improve results. Ensure all retail spaces are clean, organized, and presented in a way that reinforces the club's commitment to quality and hospitality. Communication & Coordination Answer and direct phone calls professionally, providing accurate information. Coordinate with Housekeeping, Maintenance, Food & Beverage, and other departments to ensure smooth operations. Attend meetings and training sessions to stay informed of club policies, events, and best practices. Support administrative needs across departments, fostering teamwork and consistency in service. Qualifications Qualifications & Experience High school diploma or GED required; some college coursework preferred. At least one year of front desk, guest services, or hospitality experience in a luxury hotel, private club, or high-end setting preferred. Experience in retail management, including inventory control, ordering, and visual merchandising, preferred. Supervisory experience in scheduling and managing service or support teams strongly preferred. Proficiency with PMS, Microsoft Office, Google Suite, and POS systems. Strong multitasking skills and the ability to remain calm and professional under pressure. Excellent verbal and written communication skills. A polished, professional appearance and demeanor consistent with the club's culture. Ability to take initiative while working collaboratively within a team. Familiarity with basic accounting and cash handling preferred. Work Environment & Physical Requirements Must be able to stand, walk, and sit for extended periods. Occasional bending, lifting (up to 20 lbs), and reaching may be required. Comfortable working in a dynamic, high-touch hospitality setting. Schedule & Availability Flexibility required: shifts may include mornings, evenings, weekends, and holidays. Limited time off during peak seasons to maintain the club's exceptional service standards. Why Join Larchmont Yacht Club? Work at one of the most prestigious private yacht clubs in the country. Join a professional, close-knit, service-driven team. Enjoy a scenic waterfront workplace with engaged and appreciative members. Opportunities for career growth and professional development within the hospitality and private-club industry. Play a vital role in delivering exceptional service and creating memorable experiences for our members and their guests.
    $28-31 hourly 16d ago
  • Residential Assistant Supervisor - Mental Health

    Options for Community Living, Inc. 4.0company rating

    Assistant supervisor job in Oakdale, NY

    Job Description Options for Community Living, Inc. is committed to helping Long Island's most vulnerable families and individuals live healthier, more stable, and productive lives. In 1982, Options was established to respond to the need for housing in the community for people with serious mental illness. Today, Options serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island. *$500 Sign-on Bonus!* Options for Community Living, Inc. is looking for an Assistant Supervisor to join our team! An ideal candidate should meet the following requirements: High School Diploma or the equivalent, Bachelor's degree preferred. At least 1 year of experience working in a setting with people with mental illness. QMHS Standard preferred. Valid driver's license, safe driving record, valid auto insurance and access to a vehicle is required. This position may be a great fit for someone with experience working as group home residential counselors, direct support professionals, case managers, residential managers, or residential assistant managers! Our Benefits include: Medical, Dental and Vision Insurance Generous PTO: 5 Wellness Days, 10-22 Vacation Days, 8 Sick Days, 11 Paid Holidays - yearly 403(b) retirement plan with an employer match Employee Assistance Program Tuition Assistance Wellness Initiatives Paid Training & On-the-Job Training Promotional Opportunities Mileage reimbursement Life Insurance Flexible Spending Account Salary Range: $41,860 ($23.00/hr.) - $54,600 ($30.00/hr.) The above salary range represents Options for Community Living's good faith and reasonable estimate of potential compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a salary offer, several factors may be considered as applicable (e.g., years of relevant experience, education level, language skillset, credentials, professional licensure, budget, and internal equity). Schedule: Monday, Wednesday, Friday: 7:00 AM - 3:00 PM and Tuesday, Thursday: 12:00 PM - 8:00 PM, with 1 weekend day per month (35 hours/week) Location: In person; Oakdale, NY or Huntington Station, NY Pay Type: Non-exempt Responsibilities: The Assistant Supervisor assists the supervisor with various program and household management tasks at the Community Residence and Scattered Apartment sites. The Assistant Supervisor is responsible for providing supervision of some staff at the Community Residence. The Assistant Supervisor provides various support services to the residents and is responsible for training and assisting residents in the activities of daily living. The Assistant Supervisor can perform all the duties of the Full-time Residential Counselor, in addition to carrying out the tasks listed below. Schedule staff coverage of residence and ensure adequate staffing patterns and ratios are maintained. Evaluate the performance of staff and work with Program Supervisor to address disciplinary issues. Meet with staff regularly to provide feedback and coaching. Provide documented supervision to assigned staff at least monthly. Maintain and update chore lists. Assign, post, monitor, review rotation and bring discrepancies to Program Supervisor's attention. Review site and grounds daily, arrange for special services as needed and process service requests. Conduct a monthly Physical Site Audit for all sites. Maintain household budget and ensure that expenses for household supplies, food, furniture, etc. stay within the budgeted amount. Complete timely submission of Monthly Safety Report. Maintain First Aid and Biohazard Kits. Ensure vehicle maintenance is up to date. Schedule service as needed. Ensure the timely completion of all Foothold documentation for all staff. Run Mandatory Foothold reports for all staff and residents and bring outlying findings to Program Supervisor's attention. Plan weekend activities and assist with agency-wide events for residents. Provide transportation to residents as needed. Coordinate training and provide onsite support to staff as needed. Ensure the New Staff Orientation Checklist is completed. In the event of the Program Supervisor's absence, assume responsibilities of the Program Supervisor on an as-needed basis. Oversee meal planning for the site and plan for shopping, staying within budget. Ensure that medication records are properly maintained, and policies are followed so residents maintain an adequate supply of medication. Conduct regular medication audits. Conduct weekly house meetings at the community residence. Assist residents with maintaining their benefits. Maintain client account records and ensure they are up to date. Advocate and attempt to resolve all outstanding accounts for the team at the beginning of month and prepare/update a plan of action each month. Salary Range$41,860-$54,600 USD Incredible people doing meaningful work. People come to work at Options to help improve the overall quality of life for individuals within the community. Our welcoming workforce is dedicated to helping the most vulnerable Long Islanders reach their fullest potential.
    $41.9k-54.6k yearly 22d ago

Learn more about assistant supervisor jobs

How much does an assistant supervisor earn in Fairfield, CT?

The average assistant supervisor in Fairfield, CT earns between $34,000 and $71,000 annually. This compares to the national average assistant supervisor range of $28,000 to $55,000.

Average assistant supervisor salary in Fairfield, CT

$49,000
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