Assistant supervisor jobs in Indio, CA - 28 jobs

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Food Service Team Leader (Starbucks )
Target 4.5
Assistant supervisor job in Palm Desert, CA
The pay range per hour is $24.00 - $40.80 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************* . **ALL ABOUT TARGET** Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. (*********************************** **ALL ABOUT FOOD & BEVERAGE** The Food & Beverage team enables a consistent experience for our guests by ensuring the product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts in operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store. **At Target** **,** **we believe in our** **leaders** **having meaningful experiences that help them build and develop skills for a career. The role of a Food Service Team Leader can provide you with the** **skills and** **experience** **of** **:** + Guest service fundamentals and experience building a guest first culture on your team + Food & Beverage business fundamentals: department sales trends, freshness and quality, inventory management, guest shopping patterns and pricing and promotions strategies + Planning department(s) daily/weekly workload to support business priorities and deliver sales + Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent **As a** **Food Service** **Team** **Lead** **er** **, no two days** **are ever the same, but a typical** **day** **most** **likely** **will** **include** **the following responsibilities:** + Understand sales goals, plan and execute daily/weekly workload to deliver department and store sales goals and guest engagement. Including planning food service transitions, revisions, sales plans, sampling, promotions and price change workload. + Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends). + Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader. + Assess Food Service back of house, production areas, dining spaces and merchandising spaces to ensure food safety and proper inventory levels. + Walk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-up. + Follow all food safety requirements and cleaning routines, including monitoring and recording temperature sensitive food items, as outlined in Target's policies and procedures. + Validate and follow-up on team members' progress against department checklists and routines. + Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable). + Foster a productive relationship with your Starbucks district manager (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your store. + Ensure accurate in-stocks by placing store-initiated orders according to best practices. + Follow proper perishable inventory management procedures to ensure an accurate recording of inventory. + Make production quantity decisions just in time to ensure freshness, in-stocks, sales and profitability are achieved consistently. + Remain up-to-date on relevant trends and products to educate team members. + Participate in team hiring and onboarding processes. + At direction of your direct leader, establish clear goals and expectations and hold team members accountable to expectations. + In addition to Food Safety Manager Certification, complete all Starbucks and/or Pizza Hut training requirements and certifications. + Demonstrate a culture of ethical conduct, safety and compliance;lead your team to work in the same way and hold others accountable to this commitment. + Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately. + Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. + Lead and demonstrate a culture of executing all best practices; help close skill gaps through development, coaching and team interactions. + Model the execution of physical security processes in order to enhance the instore security culture. + Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices. + If applicable, as a key carrier, follow all safe and secure training and processes. + Addressall store emergency and compliance needs. + Access all areas of the building to respond to guest or team member issues. + Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws. + Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks. + Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs. + Lead by thanking guests and let them know we're happy they chose to shop at Target. + All other duties based on business needs **WHAT WE ARE LOOKING FOR** **This may be the right job for you if:** + You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. + You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. + You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). **The good news is that we have some amazing training that will help teach you everything you need to know to be** **a** **Food Servi** **c** **e** **Team Leader.** **But** **,** **there are a few** **things** **you** **need** **from the get-go:** + High school diploma or equivalent + Age18 or older + Previous retail experience preferred, but not required + Strong interest and knowledge of the food service business + Ability to: + Lead and hold others accountable + Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed + Work independently and as part of a team + Manage workload and prioritize tasks independently + Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes + Welcoming and helpful attitudetoward all guests and other team members + Effective communication skills **We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:** + Access all areas of the building to respond to guest or team member issues + Interpret instructions, reports and information + Accurately handle cash register operationsas needed + Climb up and down laddersas needed + Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds + Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt and regular attendance necessary + Ability to work in an environment that could range from34°F to -10°F as needed + Ability to work in spaces where common allergens may be handled or present + Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. + Ability to remain mobile for the duration of a scheduled shift (shift length may vary). Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances. **Benefits Eligibility** Please paste this url into your preferred browser to learn about benefits eligibility for this role: ********************************* | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************* **Americans with Disabilities Act (ADA)** In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
$24-40.8 hourly 18d ago

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Supervisor - Coding
Direct Staffing
Assistant supervisor job in Palm Springs, CA
Palm Springs, CA 2+ to 5 years of experience Bachelor's Degree Description The Coding Supervisor provides data quality reviews and feedback for the HIM Department to ensure the coding staff is coding accurately, consistently, and timely, according to the corporate coding policies and procedures, and is in compliance with regulatory requirements and official coding guidelines. The role of the Coding Supervisor includes establishing and maintaining standards of professional competence and excellent (95.5% coding accuracy rate); meeting the corporate DNFB goal of 3.0 days; providing on-going coding education and training for new coding staff; working closely with patient financial services for unbilled management; and disseminating information and maintains knowledge of federal and state regulations as they pertain to coding, reimbursement and data collection requirements. Qualifications Certified Coding Specialist Certification, at least three to five years experience working in an acute care setting with emphasis on Medicare patients, at least one year of supervisory experience, working knowledge of ICD9CM Coding, CPT, HCPCS and APCs. Familiarity with 3M coding software is a must. Qualifications Qualifications Certified Coding Specialist Certification, at least three to five years experience working in an acute care setting with emphasis on Medicare patients, at least one year of supervisory experience, working knowledge of ICD9CM Coding, CPT, HCPCS and APCs. Familiarity with 3M coding software is a must. Additional InformationAll your information will be kept confidential according to EEO guidelines. Direct Staffing Inc
$55k-80k yearly est. 60d+ ago
Clinic Office Supervisor
Los Angeles Center for Ear Nose Throat and Allergy
Assistant supervisor job in Palm Springs, CA
Full-time Description The Clinical Office Supervisor is responsible for overseeing the day to day activities of our clinics. This position performs a wide variety of duties and responsibilities that emphasize leadership, quality patient care and customer service. The Clinic Office Supervisor manages and supervises the operational, personnel and administrative functions of the clinic, while fostering an environment which promotes excellent patient care, comfort and trust. The Clinic Office Supervisor must exemplify the core values of the organization, always exercising utmost discretion, diplomacy and tact in all patient/staff interactions. Job Duties and Responsibilities: Serve as the primary point of contact at all LACENTA clinics both internally and externally. Oversees day-to-day operations at clinic locations and/or corporate office locations. Assess and provide the appropriate need/requests of office furniture, technology and hardware. Handle patient grievances, patient concerns, and all customer service-related matters. Aid in developing and approving all clinic personnel schedules. Manage coverage issues brought about by staff call outs. Evaluate and provide suggestions and ideas to improve operations and clinic performance. Prepare regular reports for upper management. Propose and provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors) and report to upper management. Design strategy and set goals for growth. Maintain budgets and optimize expenses. Implementing and maintaining policies and procedures/office administrative systems when necessary. Manage vendor relationships and account personnel when necessary. Oversee and assist with hiring and training of new staff members. Ensures appropriate coaching, training, and expectations for staff, as evidenced by their department's performance compared to goal. Assist in termination and disciplinary needs of staff as needed. Ensure employees work productively and develop professionally. Supervising and monitoring the work of administrative staff, in conjunction with leads, supervisors and department managers. Ensure staff follows health and safety regulations Organizing meetings and managing databases. Attend company relation functions or events as needed. Other duties, as assigned. Requirements Qualifications and Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are reflective of the knowledge, skill, and/or ability required. AA Degree At least 3 years in a supervisory role Strategic thinker, innovative and problem-solver Excellent communication skills Results-driven, adaptable with ability to manage multiple priorities and schedules; Knowledge of ENT and Allergy, preferred Bilingual: English/Spanish/Mandarin/Cantonese depending on location preferred. Demonstrated ability to grow and manage a team while focusing on process improvement and customer service. Strong leadership and management skills, especially around internal communication and collaboration, goal-setting and metrics/performance management Ability to travel to all clinic locations with reliable transportation Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to: Sit for long periods at a time Use hands and fingers in repetitive motions, daily Ability to lift, push, pull up to 10 lbs. periodically Travel to clinic locations or sites as needed Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Salary Description $24-$30/hour DOE
$24-30 hourly 60d+ ago
Admissions Supervisor
Acadia Healthcare 4.0
Assistant supervisor job in Indio, CA
Admissions Supervisor - Coachella Valley Behavioral Health Shift: Thursday to Monday / 4:30pm - 12:00pm About: Coachella Valley Hospital, located in Indio, CA, is a state-of-the-art, 80-bed behavioral health facility dedicated to providing acute psychiatric care for adults and seniors. Our hospital offers comprehensive treatment for a wide range of mental health conditions, including depression, bipolar disorder, addiction, and schizophrenia. Seeking: Bachelor's degree in a social service field is preferred. Master's degree in a social services field preferred or RN preferred. In some states, may also be a registered nurse, in which case, an associate's or bachelor's degree in nursing is required. One or more years' experience in a healthcare admissions role preferred. One or more years' supervisory/lead in a healthcare admissions setting experience preferred. Why Join? Competitive compensation with industry leading annual performance-based bonus opportunity Comprehensive benefits including medical, dental, and vision insurance 401(k) with company match to support your financial future Stock-based awards, giving you a stake in Acadia's success Generous paid time off for vacation, sick days, and holidays Professional development & leadership training to sharpen your skills Career mobility within Acadia's nationwide network of 250+ facilities Compensation details: Minimum: $90,595 - Maximum: $112,450 Responsibilities ESSENTIAL FUNCTIONS: For assigned shift will plan, assign, supervise, and perform preferred duties to ensure patient safety and the efficiency of the department. Prioritization of potential admissions, considering patient needs and the facility's capability and capacity to meet those needs appropriately manner. Knowledge of milieu management. Knowledge of appropriate clinical assessment, diagnoses, and interventions with patients. Coordination with the business office to ensure that timely and accurate financial counseling of patients occurs when appropriate. Provide guidance and direction to staff and encourage/build mutual trust, respect, and cooperation among team members. Ensure that EMTALA logs, if applicable, is completed for each patient seen by admissions. Participate in staff training by serving as a preceptor for new admission team employees. Report shift challenges promptly to AOC, or Admissions Director. Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. OTHER FUNCTIONS: Perform other functions and tasks as assigned. Qualifications EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: Bachelor's degree in a social service field is preferred. Master's degree in a social services field preferred or RN preferred. In some states, may also be a registered nurse, in which case, an associate's or bachelor's degree in nursing is required. One or more years' experience in a healthcare admissions role preferred. One or more years' supervisory/lead in a healthcare admissions setting experience preferred. LICENSES/DESIGNATIONS/CERTIFICATIONS: CPR and de-escalation/restraint certification preferred (training available upon hire and offered by facility). First aid may be preferred based on state or facility. ADDITIONAL REGULATORY REQUIREMENTS: While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs, or technological developments) dictate. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. AHMKT #LI-CVBH #LI-KP1 Not ready to apply? Connect with us for general consideration.
$30k-39k yearly est. Auto-Apply 7d ago
Animal Services Supervisor - Call Center
County of Riverside, Ca 4.0
Assistant supervisor job in San Jacinto, CA
The County of Riverside seeks candidates to fill positions throughout Riverside County. A list of eligible candidates will be established to fill current and future vacancies. This recruitment will remain open until vacancies are filled. The Riverside County Department of Animal Services has an opportunity for an Animal Services Supervisor leading the Animal Services Call Center located at the Western Riverside County/City Animal Shelter in Jurupa Valley. Do you thrive under pressure or during crises? We hope so because the Animal Services Call Center receives almost 90,000 calls, in-person/social media inquiries or e-mails annually. The Call Center team consists of 5-6 Animal Services Representatives skilled in the ability to quickly switch focus, for example, the first call may be a general inquiry regarding licensing requirements and the next call, seconds later, seeking emergency guidance due to a puncture bite [dog, snake or another wild animal]. The Animal Services Supervisor must be able to thrive in a fast-paced environment with ever changing staffing levels while striving to exceed the expectations of the communities served. Highly competitive candidates will have experience working in a high-volume call environment at an Animal Control Agency allowing for Animal Control or Public Safety Procedure knowledge. Chameleon Software or other integrated Shelter Case Management Systems is also highly desired but not required. If you have a job-related customer service background, strong verbal and written communication skills and strive to serve your community take a moment to review the Examples of Essential Duties and consider applying today! Important Note: Hours for this position can range from 8A - 5P Monday through Friday with flexibility for working weekends, events and holidays. The position will also be on call. Meet the Team! The Riverside County Department of Animal Services believes the character of their organization is best reflected in the strong dedication of each one of their employees who strive to meet the highest standards of performance and compassion on behalf of the animals and people that they serve. The Department of Animal Services operates four shelters located in Blythe, Jurupa Valley, San Jacinto and Thousand Palms. * Hire, onboard and provide guidance on customer service challenges and escalations. * Prepare work schedules and maintain adequate coverage while evaluating staff performance annually and as needed. * Analyze Call Center data, maintain workload statistics and prepare management reports. * Coach Call Center staff and develop call-flow scripts for various scenarios. * Manage timely and accurate community email correspondence. * Maintain positive working relationships with other Animal Services divisions. * Enter licensing, spay/neuter, surgery, microchips, vaccines, adoptions, foster logs, transfers and release information into database. * May direct the operation of an animal shelter's marketing efforts to encourage redemptions and adoptions of animals. * Plan and participate in departmental training programs for assigned staff; conduct courses and evaluate employee achievements and course effectiveness. * Counsel AS Call Center employees in an attempt to resolve grievances and, when necessary, recommend disciplinary action. * Recommend changes and improvements in existing programs and procedures; assist with the preparation of the annual budget, recommending and justifying adjustments in personnel and equipment. * Interpret ordinances, statutes, regulations, and policies to the staff and general public while providing technical assistance in the resolution of difficult field investigations; prepare case files and assemble necessary documentation; may submit and discuss cases with the Animal Services Chief, Deputy Director and legal counsel, as appropriate. * Promote animal control services by community relations with civic, governmental and private groups; assist the Community Outreach and Education Division; coordinate educational programs with schools, law enforcement agencies, media, and other groups; work cooperatively with other law enforcement groups when joint action is required. * Prepare correspondence concerning the Call Center. * Review reports and other written materials composed by the staff; conduct and attend various supervisory meetings and conferences with management. * May on occasion repair minor shelter facilities and maintenance issues; contact Facilities for work orders and equipment requests. * Working phone shifts at the discharge and reception desks. * May assist the Animal Services Chief with the planning and development of the Animal Care Program by identifying objectives of animal regulations, preparing policies and standard procedures and developing overall goals. * May act as the Animal Services Chief in the event of his or her absence. OPTION I Education Graduation from high school or attainment of a satisfactory score on a G.E.D. test. (An associate's degree or completion of 60 semester or 90 quarter units, from an accredited college or university, preferably with course work in animal husbandry or a closely related field is preferred.) Experience Two years of experience in a high-volume Call Center AND at least one year in a lead or supervisory role, within a public or nonprofit animal control program or a closely related animal care field (e.g., veterinary office, animal grooming facility or animal board and kennel facility), both of which must have included responsibility for the caring, impounding and disposing of animals. OPTION II Education Completion of 60 semester or 90 quarter units, from an accredited college or university, preferably with course work in secretarial sciences, office practices, business education, or a closely related field to the assignment. Experience Three years of clerical experience of which two years must have been in a high-volume Call Center. License Possession of a valid California Driver's License may be required. Physical Requirements Lift, carry, push and pull heavy objects that may weigh more than 50 pounds. Exposure To: injured or upset animals, smells, dander, excrement and assist in humane euthanasia. ALL OPTIONS Knowledge Of: Principles and techniques of supervision related to the selection, training, direction, motivation, and evaluation of subordinates; state and county laws, codes and regulations governing animal control; legal liabilities and responsibilities of those concerned with the enforcement of animal control regulations and laws; causes, symptoms and safe handling of rabid animals; legal regulations, reports and procedures for the handling of rabies; correct English usage, grammar, spelling, vocabulary, punctuation, format, and style; modern office practices and procedures, including preparing correspondence and reports, and filing; standard office equipment, including the programming of a variety of material information processing equipment; the capabilities and applications of information processing equipment; various breeds of animals and their care and feeding. Ability To: Plan, schedule and direct the work of others employed in animal care and clerical work; supervise kennel investigations; write comprehensive and detailed reports; exercise tact and good judgment; develop and maintain working relationships with the public and other governmental agencies; gather and present evidence and testify in court; work effectively under stressful situations; organize and meet deadlines; read, comprehend and interpret laws and regulations pertaining to animal control; perform complex clerical work involving independent judgment and initiative; read and interpret information from charts, graphs and tables; gather data and organize it into report format; understand and interpret laws, rules, regulations, and written policies and procedures, and apply them to specific situations; supervise subordinates; care for and safely handle animals so as to avoid injury to persons and animals. This recruitment is open to all applicants. For questions regarding this recruitment: Contact Richard Griego at ************** or *****************
$46k-59k yearly est. Easy Apply 4d ago
Group Supervisor
Exceed 3.7
Assistant supervisor job in Hemet, CA
Job DescriptionDescription: Join Our Team: Group Supervisor - ADC Are you passionate about supporting individuals in developing their independent living skills and academic abilities? At EXCEED, we are committed to empowering our clients to achieve their full potential. We are seeking a dedicated Group Supervisor to join our team in Hemet, CA. Position Overview As a Group Supervisor, you will be responsible for the documentation, supervision, and instruction of clients in independent living skills and academic training. Your role will involve developing and implementing training programs, monitoring client progress, and ensuring a safe and supportive learning environment. Requirements: General Duties Assist in the development of client objectives and training programs. Provide client instruction and make recommendations for program improvements. Apply behavior modification techniques and ensure a safe, orderly environment. Assist clients with personal needs and manage documentation, including weekly reports. Undertake additional related duties as assigned. Prepare written assessments of client progress. Develop plans for scheduled classes and activities. Manage supply requests. Other related duties as assigned Qualifications Must pass Federal Mandated Drug Screening. At least 21 years old. Department of Justice fingerprint clearance. Health screening and TB Test clearance within 7 days of employment. Current First Aid Certification. CPR Certification within 45 days of employment. Valid California Driver's License or ID Card. High school diploma or equivalent. Ability to model socially appropriate behavior and attitudes. Acceptable driving record and state minimum required auto insurance. Must pass Criminal Background Clearance per California Health & Welfare Code. Preferred Qualifications: One year of experience in a related field. Physical Requirements Ability to stand and walk for extended periods; minimal sitting. Good dexterity for training tasks, data recording, and report completion. Capability to lift 50 pounds or more, with balance and coordination. Physical tasks may include climbing, stooping, kneeling, or crawling. Sufficient vision and hearing to monitor activities and perform duties. Overall good health and mobility. Mental Abilities Ability to interpret instructions and translate them into effective training. Strong communication skills to interact with clients of varying abilities. Proficiency in writing reports and client ID notes. Observant with the flexibility to manage multiple tasks. Sound judgment for training, service quality, and safety decisions. Schedule & Compensation Position Classification: Full- Time Non-Exempt Work Schedule: Monday through Friday, 8:00 a.m. to 4:00 p.m. Reports to: Program Manager Salary: $17.85 - $18.74 per hour If you meet the qualifications and are eager to contribute to our mission, we encourage you to apply and join our team at EXCEED!
$17.9-18.7 hourly 5d ago
Group Supervisor
Valley Resource for The Retarded Inc.
Assistant supervisor job in Hemet, CA
Requirements Assist in the development of client objectives and training programs. Provide client instruction and make recommendations for program improvements. Apply behavior modification techniques and ensure a safe, orderly environment. Assist clients with personal needs and manage documentation, including weekly reports. Undertake additional related duties as assigned. Prepare written assessments of client progress. Develop plans for scheduled classes and activities. Manage supply requests. Other related duties as assigned Qualifications Must pass Federal Mandated Drug Screening. At least 21 years old. Department of Justice fingerprint clearance. Health screening and TB Test clearance within 7 days of employment. Current First Aid Certification. CPR Certification within 45 days of employment. Valid California Driver's License or ID Card. High school diploma or equivalent. Ability to model socially appropriate behavior and attitudes. Acceptable driving record and state minimum required auto insurance. Must pass Criminal Background Clearance per California Health & Welfare Code. Preferred Qualifications: One year of experience in a related field. Physical Requirements Ability to stand and walk for extended periods; minimal sitting. Good dexterity for training tasks, data recording, and report completion. Capability to lift 50 pounds or more, with balance and coordination. Physical tasks may include climbing, stooping, kneeling, or crawling. Sufficient vision and hearing to monitor activities and perform duties. Overall good health and mobility. Mental Abilities Ability to interpret instructions and translate them into effective training. Strong communication skills to interact with clients of varying abilities. Proficiency in writing reports and client ID notes. Observant with the flexibility to manage multiple tasks. Sound judgment for training, service quality, and safety decisions. Schedule & Compensation Position Classification: Full- Time Non-Exempt Work Schedule: Monday through Friday, 8:00 a.m. to 4:00 p.m. Reports to: Program Manager Salary: $17.85 - $18.74 per hour If you meet the qualifications and are eager to contribute to our mission, we encourage you to apply and join our team at EXCEED!
$17.9-18.7 hourly 41d ago
Home Team Supervisor
Walmart 4.6
Assistant supervisor job in Beaumont, CA
Hourly Wage: **$22 - $35 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Employment Type: **Full-Time** Available shifts: Location **Walmart Supercenter #5156** 1540 E 2ND ST, BEAUMONT, CA, 92223, US Job Overview Home associates greet customers on the salesfloor, offer them assistance and recommend merchandise based on the customer's wants and needs. They also ensure Home displays are maintained and in proper order throughout day. Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (*********************************************************************** Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
$22-35 hourly 10d ago
Guest Experience Supervisor | Part-Time | Acrisure Arena
Oak View Group 3.9
Assistant supervisor job in Palm Desert, CA
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Our Guest Experience team is essential in creating a safe and memorable experience for all guests at Acrisure Arena. This role requires a positive attitude, as well as a team-driven and proactive mindset. Each member of this team is responsible for providing an exceptional level of service to our guests at all arena events, including Coachella Valley Firebirds hockey games, major music/entertainment events and miscellaneous special events. This position is ideal for candidates who want to immerse themselves in an exciting live entertainment/sports environment. The Arena is seeking part-time Guest Experience Supervisors who will report to the Guest Experience Manager. The team of Supervisors will directly oversee the part-time Ushers during events and assist in upholding Guest Experience standards, resolve various guest situations, and ensure a safe and efficient operation at Acrisure Arena. This position is responsible for working closely with Event and Operations partners to ensure successful events, including Hockey games, family shows, and concerts. This position will oversee the staff at the Guest Services/Concierge desk, Ticket Takers, Entry and Access points, and all other Ushers throughout the arena. Supervisor must be confident in handling escalated complaints as well as making decisions with minimal Manager interference. This job will pay an hourly rate of $22.00. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until March 6, 2026. Responsibilities Supervise, motivate, lead, and work alongside guest experience team members while demonstrating empathy and respect. Oversee part time staff ensuring the team is consistently demonstrating excellent guest service and creating positive, memorable guest interactions. Respond to and/or escalate guest complaints, concerns, and compliments. Effectively communicate work assignments to others. Promote a safe and efficient work environment. Be available for 65% of events and operations support, as needed throughout the year. Embrace a culture of diversity and inclusion where guests and team members feel welcomed, valued, and heard. Lead with an emphasis on safety for employees, teams, and guests. Work extended and/or irregular hours including nights, weekends and holidays, as needed. Perform strenuous physical duties at times, including lifting, carrying, moving, walking extensively throughout the building, working from various heights, and around moderate-to-loud noises. Other duties assigned including but not limited to assisting other departments as needed. Qualifications High School diploma + 2-3 years of guest service experience, preferred Experience supervising staff to work together and accomplish goals Ability to give clear instructions and communicate effectively with others in both verbal and written form. Must be self-motivated and work under little supervision. Be confident in decision making. Excellent guest service, teamwork, safety record, and work ethic. Ability to maintain a positive attitude and remain calm during various situations including medical emergencies, suspicious activity, and irate guests. Bi-Lingual a plus, nut not a requirement. Working Conditions: Must be able to work long hours and a flexible schedule inclusive of weekends, nights and holidays required Must be able to work different types of events such as hockey and concerts without limitations. Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$22 hourly Auto-Apply 27d ago
Front Office Supervisor | Ace Hotel Palm Springs
Schulte Corporation 3.9
Assistant supervisor job in Palm Springs, CA
Schulte Companies is seeking an energetic, experienced, and hands on Front Office Supervisor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Provide the highest quality of service to the guest at all times. Anticipate and exceed guest expectations. Assign specific duties to staff for efficient operation of department. Assist in training new associates and cross-training existing associates. Assist in interviewing and hiring new associates for the department. Promote teamwork and associate morale. Treat people with respect. Recognize associate successes. Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency. Assist Emergency Response Team as necessary. Know location and use of fire extinguishers. Monitors daily status of rooms, rates, discount rates and packages. Maintains current list of available rooms for walk situations. Coordinates blocking of rooms. Checks printed registration cards against information on arrival report and rectifies any discrepancies. Ensures prompt and courteous service to guests. Pre-registers guests according to standards. Completes and monitors employee schedule. Monitors VIP arrivals. Notify Maintenance Department of any maintenance issues. Keeps track of rooms to ensure accurate status and readiness for check-in. Hires, coaches and disciplines direct reports Interacts positively and professionally with guests to resolve issues. Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment free work environment. Acts as Manager on Duty as required. Work nights, weekends, and holidays as necessary. Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE In-depth knowledge of hotel Front Desk operations Basic math skills Ability to communicate effectively verbally and in writing Strong leadership skills Ability to exceed expectations of guests and team members Excellent time management skills KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Team player Ability to exceed expectations of guests *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.
$39k-45k yearly est. 7h ago
Front Office Supervisor | Ace Hotel Palm Springs
Graduate Hotels 4.1
Assistant supervisor job in Palm Springs, CA
Schulte Companies is seeking an energetic, experienced, and hands on Front Office Supervisor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Provide the highest quality of service to the guest at all times. Anticipate and exceed guest expectations. Assign specific duties to staff for efficient operation of department. Assist in training new associates and cross-training existing associates. Assist in interviewing and hiring new associates for the department. Promote teamwork and associate morale. Treat people with respect. Recognize associate successes. Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency. Assist Emergency Response Team as necessary. Know location and use of fire extinguishers. Monitors daily status of rooms, rates, discount rates and packages. Maintains current list of available rooms for walk situations. Coordinates blocking of rooms. Checks printed registration cards against information on arrival report and rectifies any discrepancies. Ensures prompt and courteous service to guests. Pre-registers guests according to standards. Completes and monitors employee schedule. Monitors VIP arrivals. Notify Maintenance Department of any maintenance issues. Keeps track of rooms to ensure accurate status and readiness for check-in. Hires, coaches and disciplines direct reports Interacts positively and professionally with guests to resolve issues. Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment free work environment. Acts as Manager on Duty as required. Work nights, weekends, and holidays as necessary. Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE In-depth knowledge of hotel Front Desk operations Basic math skills Ability to communicate effectively verbally and in writing Strong leadership skills Ability to exceed expectations of guests and team members Excellent time management skills KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Team player Ability to exceed expectations of guests *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.
$38k-46k yearly est. 7h ago
Passenger Service Supervisor
AGI 4.0
Assistant supervisor job in Palm Springs, CA
From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Supervisor you'll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you'll put our customers - and their customers' needs at the heart of everything our AGI Passenger Service Supervisors do. This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter. If you are friendly, outgoing focusing on outstanding customer service, then let your career take off with AGI as a Passenger Service Supervisor! Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job Responsibilities: Direct and assist Passenger Service Agents and Leads on shift, assign duties as needed, and resolve escalated customer concerns. Make recommendations to management on staffing decisions, including hiring, discipline and termination. Ensure that new hire and refresher training is completed for all Passenger Service Agents and Leads. Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey. Always ensure safety and security is never compromised. Handle customer interaction with class in an efficient, effective, and professional manner at the ticket counter and gate. Make and assist with reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges. Patiently and empathetically handle customer concerns and complaints regarding ticketing and baggage handling, perform lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles, prepare and maintain required records and reports of lost and found activities. Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise, providing passengers with general travel information. Meet aircraft at gate or loading area, perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, check passenger tickets and documents for validity, and complete all necessary arrangements for accommodating passengers' reservations, standbys, and their luggage. Determine flight close-out time and prepare, complete, and check various flight forms for accuracy and complete post-departure procedures. Responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors. Follow procedures for passengers with regards to the acceptance of Dangerous Goods. Safety, Security and Compliance: All AGI Team members have a responsibility and duty while at work to: Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons. Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. Conduct work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. Fully understand AGI Health & Safety and Security policies. Attend training courses as may be required by AGI. Physical Requirements: Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces. Must be able to stand for extended periods of time. Must be able to carry heavy items up and down jetway stairs. Must be alert to moving vehicles, equipment, or aircraft and must be able to use radio equipment. Knowledge, Skills, and Abilities: Leadership: Must be able to demonstrate the skills to encourage teams of agents and leads to complete shift tasks in a timely and professional manner. Appearance: Must be willing to wear uniform and insignia as prescribed by AGI. Personal appearance and grooming must present a favorable corporate image. Good communication skills: Passenger Service Supervisors must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, customers, and other ground crew to coordinate the movement of passengers and handling of equipment and baggage. Tolerate and answer repetitious questions from passengers in a friendly, outgoing manner. Ability to speak and be understood in giving directions/information to passengers verbally and/or via overhead announcement systems. Computer skills: Passenger Service Supervisors are required to use computer systems daily. Critical thinking skills: Agent may be called upon to troubleshoot issues to assist passengers with reservation issues, process excess baggage fees correctly, verify required visa documentation, etc. Basic math skills: Must be able to process payment transactions for flight/seat upgrades, excess baggage fees, etc. Time management skills: Passenger Service Supervisors must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Must report to work on a regular and timely basis. Qualifications: Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent. If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. Must complete SIDA training to obtain airport authority identification security. Preferred Qualifications - One+ year of relevant experience. Airline experience is preferred, and previous face-to-face customer service experience is also a plus. AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! 21.00 - 26.00 Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
$33k-43k yearly est. Auto-Apply 21d ago
Front Office Supervisor | Ace Hotel Palm Springs
Schulte Hospitality Group 3.9
Assistant supervisor job in Palm Springs, CA
Schulte Companies is seeking an energetic, experienced, and hands on Front Office Supervisor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Provide the highest quality of service to the guest at all times. Anticipate and exceed guest expectations. * Assign specific duties to staff for efficient operation of department. * Assist in training new associates and cross-training existing associates. * Assist in interviewing and hiring new associates for the department. * Promote teamwork and associate morale. Treat people with respect. Recognize associate successes. * Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency. Assist Emergency Response Team as necessary. Know location and use of fire extinguishers. * Monitors daily status of rooms, rates, discount rates and packages. * Maintains current list of available rooms for walk situations. * Coordinates blocking of rooms. * Checks printed registration cards against information on arrival report and rectifies any discrepancies. * Ensures prompt and courteous service to guests. * Pre-registers guests according to standards. * Completes and monitors employee schedule. * Monitors VIP arrivals. * Notify Maintenance Department of any maintenance issues. * Keeps track of rooms to ensure accurate status and readiness for check-in. * Hires, coaches and disciplines direct reports Interacts positively and professionally with guests to resolve issues. * Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment free work environment. * Acts as Manager on Duty as required. * Work nights, weekends, and holidays as necessary. * Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE * In-depth knowledge of hotel Front Desk operations * Basic math skills * Ability to communicate effectively verbally and in writing * Strong leadership skills * Ability to exceed expectations of guests and team members * Excellent time management skills KNOWLEDGE, SKILLS AND ABILITIES * Ability to multi-task * Team player * Ability to exceed expectations of guests * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.
$39k-47k yearly est. 4d ago
Passenger Service Supervisor
AGI Aero
Assistant supervisor job in Palm Springs, CA
From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Supervisor you'll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you'll put our customers - and their customers' needs at the heart of everything our AGI Passenger Service Supervisors do. This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter. If you are friendly, outgoing focusing on outstanding customer service, then let your career take off with AGI as a Passenger Service Supervisor! Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job Responsibilities: * Direct and assist Passenger Service Agents and Leads on shift, assign duties as needed, and resolve escalated customer concerns. * Make recommendations to management on staffing decisions, including hiring, discipline and termination. * Ensure that new hire and refresher training is completed for all Passenger Service Agents and Leads. * Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey. * Always ensure safety and security is never compromised. * Handle customer interaction with class in an efficient, effective, and professional manner at the ticket counter and gate. * Make and assist with reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges. * Patiently and empathetically handle customer concerns and complaints regarding ticketing and baggage handling, perform lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles, prepare and maintain required records and reports of lost and found activities. * Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise, providing passengers with general travel information. * Meet aircraft at gate or loading area, perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, check passenger tickets and documents for validity, and complete all necessary arrangements for accommodating passengers' reservations, standbys, and their luggage. * Determine flight close-out time and prepare, complete, and check various flight forms for accuracy and complete post-departure procedures. * Responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors. * Follow procedures for passengers with regards to the acceptance of Dangerous Goods. Safety, Security and Compliance: All AGI Team members have a responsibility and duty while at work to: * Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. * Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. * Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons. * Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. * Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. * Conduct work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. * Fully understand AGI Health & Safety and Security policies. * Attend training courses as may be required by AGI. Physical Requirements: * Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces. * Must be able to stand for extended periods of time. * Must be able to carry heavy items up and down jetway stairs. * Must be alert to moving vehicles, equipment, or aircraft and must be able to use radio equipment. Knowledge, Skills, and Abilities: Leadership: Must be able to demonstrate the skills to encourage teams of agents and leads to complete shift tasks in a timely and professional manner. Appearance: Must be willing to wear uniform and insignia as prescribed by AGI. Personal appearance and grooming must present a favorable corporate image. Good communication skills: Passenger Service Supervisors must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, customers, and other ground crew to coordinate the movement of passengers and handling of equipment and baggage. Tolerate and answer repetitious questions from passengers in a friendly, outgoing manner. Ability to speak and be understood in giving directions/information to passengers verbally and/or via overhead announcement systems. Computer skills: Passenger Service Supervisors are required to use computer systems daily. Critical thinking skills: Agent may be called upon to troubleshoot issues to assist passengers with reservation issues, process excess baggage fees correctly, verify required visa documentation, etc. Basic math skills: Must be able to process payment transactions for flight/seat upgrades, excess baggage fees, etc. Time management skills: Passenger Service Supervisors must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Must report to work on a regular and timely basis. Qualifications: * Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent. * If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. * Must complete SIDA training to obtain airport authority identification security. * Preferred Qualifications - One+ year of relevant experience. Airline experience is preferred, and previous face-to-face customer service experience is also a plus. AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. The successful AGI team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! 21.00 - 26.00 Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
$35k-47k yearly est. Auto-Apply 22d ago
L3Oasis Hotel Front desk Supervisor / Experienced Front Desk Agent
L3 Oasis Hotel
Assistant supervisor job in Palm Springs, CA
Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Greet, welcome, and check guests in and out efficiently while ensuring accuracy in all reservations and billing. Respond promptly and professionally to guest inquiries, requests, and complaintsboth in person and over the phone. Maintain detailed knowledge of hotel services, amenities, and local attractions to assist guests effectively. Manage room assignments, process payments, and ensure accurate recordkeeping in the property management system. Coordinate group reservations and special events, ensuring room blocks and billing are handled correctly. Monitor and maintain cleanliness and organization of the front desk and lobby area. Order and maintain inventory of front desk and guest service supplies. Count, track, and restock inventory for the snack shop and other guest convenience areas. Work collaboratively with housekeeping, maintenance, and management teams to ensure guest satisfaction. Follow all hotel policies and safety procedures, maintaining a professional and welcoming environment at all times. Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
$34k-47k yearly est. 28d ago
Passenger Service Supervisor
Alliance Ground International 4.3
Assistant supervisor job in Palm Springs, CA
From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Supervisor you'll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you'll put our customers - and their customers' needs at the heart of everything our AGI Passenger Service Supervisors do. This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter. If you are friendly, outgoing focusing on outstanding customer service, then let your career take off with AGI as a Passenger Service Supervisor! Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job Responsibilities: Direct and assist Passenger Service Agents and Leads on shift, assign duties as needed, and resolve escalated customer concerns. Make recommendations to management on staffing decisions, including hiring, discipline and termination. Ensure that new hire and refresher training is completed for all Passenger Service Agents and Leads. Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey. Always ensure safety and security is never compromised. Handle customer interaction with class in an efficient, effective, and professional manner at the ticket counter and gate. Make and assist with reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges. Patiently and empathetically handle customer concerns and complaints regarding ticketing and baggage handling, perform lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles, prepare and maintain required records and reports of lost and found activities. Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise, providing passengers with general travel information. Meet aircraft at gate or loading area, perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, check passenger tickets and documents for validity, and complete all necessary arrangements for accommodating passengers' reservations, standbys, and their luggage. Determine flight close-out time and prepare, complete, and check various flight forms for accuracy and complete post-departure procedures. Responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors. Follow procedures for passengers with regards to the acceptance of Dangerous Goods. Safety, Security and Compliance: All AGI Team members have a responsibility and duty while at work to: Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons. Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. Conduct work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. Fully understand AGI Health & Safety and Security policies. Attend training courses as may be required by AGI. Physical Requirements: Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces. Must be able to stand for extended periods of time. Must be able to carry heavy items up and down jetway stairs. Must be alert to moving vehicles, equipment, or aircraft and must be able to use radio equipment. Knowledge, Skills, and Abilities: Leadership: Must be able to demonstrate the skills to encourage teams of agents and leads to complete shift tasks in a timely and professional manner. Appearance: Must be willing to wear uniform and insignia as prescribed by AGI. Personal appearance and grooming must present a favorable corporate image. Good communication skills: Passenger Service Supervisors must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, customers, and other ground crew to coordinate the movement of passengers and handling of equipment and baggage. Tolerate and answer repetitious questions from passengers in a friendly, outgoing manner. Ability to speak and be understood in giving directions/information to passengers verbally and/or via overhead announcement systems. Computer skills: Passenger Service Supervisors are required to use computer systems daily. Critical thinking skills: Agent may be called upon to troubleshoot issues to assist passengers with reservation issues, process excess baggage fees correctly, verify required visa documentation, etc. Basic math skills: Must be able to process payment transactions for flight/seat upgrades, excess baggage fees, etc. Time management skills: Passenger Service Supervisors must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Must report to work on a regular and timely basis. Qualifications: Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent. If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. Must complete SIDA training to obtain airport authority identification security. Preferred Qualifications - One+ year of relevant experience. Airline experience is preferred, and previous face-to-face customer service experience is also a plus. AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! 21.00 - 26.00 Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
$34k-43k yearly est. Auto-Apply 23d ago
Front Desk Supervisor
Dolphin Hotel Management
Assistant supervisor job in Rancho Mirage, CA
Front Office Supervisor At Westin Hotels, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests' well-being, and we're energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you're someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise. Job Summary Oversee the front desk operations, ensuring efficient check-in and check-out processes while providing exceptional customer service. Lead and train front desk staff, manage guest inquiries and complaints, and coordinate with other departments to enhance the overall guest experience. Key Responsibilities and Requirements: Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., share withs, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bell person, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks Count bank at the beginning and end of shift. Balance and drop receipts according to accounting specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards Qualifications Qualifications and Physical Requirements: Previous hotel Front Desk experience preferred. Outgoing and warm personality Excellent communication skills Ability to solve problems and multi task Stand, sit, or walk for an extended period. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
$34k-47k yearly est. 16d ago
Call Center Supervisor- F/T (32440)
Agua Caliente Spa Resort & Casino 3.9
Assistant supervisor job in Rancho Mirage, CA
The Call Center Supervisor is a key role to the Agua Caliente's guest service experience as it is directly responsible for the agents who are handling our valuable customer interactions. The Call Center Supervisor will be responsible for a team of agents and will be directly accountable for the performance (quality, adherence, attendance, etc.). As well, the Call Center Supervisor will serve as a shift manager, managing a shift of agents from multiple teams in order to meet service level goals using real-time call center management techniques inherent in the new operation. Essential Duties and Responsibilities (other duties may be assigned) * Assisting Call Center agents with transactional processes and customer interactions; serving as the first point of escalation in more complex situations where hosts and customers need additional attention. * Supervising, training, mentoring a team of 10-14 agents; directly responsible for quantitative and qualitative performance scores posted by team members. * Conduct trainings to ensure Call Center Agents are meeting Forbes standards on a consistent basis. * Responsible for hosting coaching and counseling sessions. * Assisting the Call Center Operations Manager to create, strategize, execute and maintain new projects that will provide for a more elevated guest service experience. * Trains new and existing employees for the efficient operation of the department. * Helps establish and maintain appropriate staffing levels based on call volume. * Assists Group Sales and Player Development team configure room block, rate codes and online bookings. * Provides excellent service to both internal and external guests. * Adheres to all Tribal Ordinances, Regulations, Internal Controls, and Standard Operating Procedures Supervisory Responsibilities Carries out responsibilities in accordance with the organizations policies, procedures. Responsibilities include assistants to train central room reservations agents in taking reservations and operating computer terminals and printers to store and receive reservation data. Access to Sensitive Areas and Information As per the ACGC Access Matrix Signatory Ability Employee payroll/time records
$29k-38k yearly est. 6d ago
Lead Assistant
Kumon Math and Reading Center of French Valley 4.2
Assistant supervisor job in Winchester, CA
Kumon Math And Reading Center Of French Valley in Winchester, CA is looking for an assistant to join our team. We are located on 30628 Benton Rd. Our ideal candidate is self-driven, punctual, and hard-working. Benefits We offer many great benefits, including free early access to your pay through Homebase. Responsibilities Grading and preparing student classwork and homework Supporting students to adhere to the Kumon Method and center procedures Exemplifying strong customer service to provide an excellent experience to students and parents Assisting with the enrollment process to provide parents and students with a strong start Providing feedback to students and communicating student progress to parents and the Instructor as needed Individualizing strategies for student development based on student goals and communication with Instructor Qualifications Strong proficiency in high school Math and/or English Available to work evenings and/or weekends and perform various tasks within the Center as assigned Maintain regular and consistent attendance and punctuality Ability to work as part of a team and build relationships with coworkers and customers Strong interpersonal and communication skills Love of learning We are looking forward to receiving your application. Thank you.
$28k-38k yearly est. 60d+ ago
Houseperson Overnight (10pm-6:30am)
Peregrine Hospitality
Assistant supervisor job in Cathedral City, CA
Essential Functions Stock linen closets with amenities and supplies for room attendants and deliver supplies directly to room attendants. Empty room attendant carts of soiled linen and trash. Anticipate guests' needs, respond promptly and acknowledge all guests service requests. Monitor and maintain cleanliness, sanitation and organization of assigned work areas including guestroom floors, hallways and public areas, stairwells, linen closets, vending areas, and foyers. Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements. Strip and service assigned guest rooms/floors by assignment, category and priority. Remove all dirty terry and linen and replace with clean par to designated layout. Clean ice machines and ensure ice machine area is clean and presentable for guests. Transport cart with cleaning supplies, amenities and linens to assigned guest room and room attendants securely and in a timely manner. Replace all guestroom items required by SOP. Remove all trash, dust, debris and foreign particles from furniture, drapes, mini bar, doors, walls and fixtures. Clean windows in guestrooms and hotel areas as assigned. Moves/arranges furniture and mattresses as requested for reoccurring cleaning and maintenance. Complete reoccurring projects including deep cleaning, waxing/polishes floors. Refurnishes room with supplies, towels etc. as required. Return and restock cart at end of shift. Turn over any lost and found items from guest rooms to the Supervisor. Follow 4 Keys service standards, standard operation procedures, and safety standards. Follow safety and security procedures. Work cohesively with co-workers and all departments as part of a team. Follow all appropriate policies and procedures while constantly striving to improve standards of operations. Adhere to attendance and reliability standards. Follow all additional duties as assigned by management. Skills and Abilities Understand the mission, vision, and goals of the hotel. Must be able to prioritize and work efficiently with limited supervision. Must be detail oriented and able to multi-task efficiently. Must be able to speak and understand and communicate the primary language(s) used in the workplace. Must possess excellent communication, follow up, and organizational skills. Must have the ability to push, pull bend, squat and lift on a regular basis up to 50 pounds. Safety requirements of PPE as needed for duty assigned and with use of required tools and equipment. Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up. Be a clear thinker, remaining calm and resolving problems using good judgment. Follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team. Endure various physical movements throughout the work areas. Satisfactorily communicate with guests, management and co-workers to their understanding. Job Qualifications/Requirements Experience: Minimum 3 months housekeeping or relevant experience Additional: Will be required to work flexible scheduled shifts based on business needs Physical Requirements The minimum physical requirements for this position include but are not limited to: Must be able to lift and/or carry up to 40 pounds frequently to assist guests Ability to stand for extended periods of time Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation Ability to bend and twist, push, and pull, stoop, and kneel Ascend and descend a ladder Reasonable Accommodation Statement To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Disclaimer We are an Equal Opportunity Employer.â¯ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.â¯ If you need accommodation for any part of the application process because of a medical condition or disability, please contact: *******************************.â¯â¯â¯ Peregrine Hospitality Resorts is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.
$28k-35k yearly est. 37d ago

Learn more about assistant supervisor jobs

How much does an assistant supervisor earn in Indio, CA?

The average assistant supervisor in Indio, CA earns between $29,000 and $54,000 annually. This compares to the national average assistant supervisor range of $28,000 to $55,000.

Average assistant supervisor salary in Indio, CA

$39,000

$29,00010%

$39,000Median

$54,00090%

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Assistant supervisor jobs in Indio, CA - 28 jobs

Food Service Team Leader (Starbucks )

Supervisor - Coding

Clinic Office Supervisor

Admissions Supervisor

Animal Services Supervisor - Call Center

Group Supervisor

Group Supervisor

Home Team Supervisor

Guest Experience Supervisor | Part-Time | Acrisure Arena

Front Office Supervisor | Ace Hotel Palm Springs

Front Office Supervisor | Ace Hotel Palm Springs

Passenger Service Supervisor

Front Office Supervisor | Ace Hotel Palm Springs

Passenger Service Supervisor

L3Oasis Hotel Front desk Supervisor / Experienced Front Desk Agent

Passenger Service Supervisor

Front Desk Supervisor

Call Center Supervisor- F/T (32440)

Lead Assistant

Houseperson Overnight (10pm-6:30am)

Learn more about assistant supervisor jobs

How much does an assistant supervisor earn in Indio, CA?