How to hire an assistant supervisor

How to hire an assistant supervisor, step by step

Here's a step-by-step assistant supervisor hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an assistant supervisor job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new assistant supervisor
• Step 8: Go through the hiring process checklist

What does an assistant supervisor do?

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1. Identify your hiring needs

   First, determine the employments status of the assistant supervisor you need to hire. Certain assistant supervisor roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect assistant supervisor also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list presents assistant supervisor salaries for various positions.

   Type of Assistant Supervisor	Description	Hourly rate
   Assistant Supervisor		$13-26
   Supervisor, Patient Access	A patient access supervisor is a professional who is responsible for supervising a health facility's patient registration, inpatient and outpatient, the financial counseling division, central scheduling, and the PBX department. Patient access supervisors must ensure that high-quality service for patients is achieved as well as the accuracy of information... Show more	$14-32
   Customer Service Supervisor	A customer service supervisor is responsible for directing the staff in providing the best services to the customers. Customer service supervisors' duties include evaluating the performance of the service staff, implementing strategic procedures to improve operations, developing promotional offers and products to increase the business' revenues, keeping documents of operation records, and assisting with customer's inquiries and complaints... Show more	$12-25

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Safety Procedures
   • Direct Supervision
   • Payroll
   • CPR
   • Patient Care
   • Emergency Situations
   • Conflict Resolution
   • Excellent Guest
   • PowerPoint
   • Quality Standards
   • HIPAA
   • Applied Behavior Analysis
   • Corrective Action

   Check all skills

   Responsibilities:

   • Interact with clients and manage client relationships, including escalate issues; team with executive leadership regarding strategy and operations.
   • Monitor and update admit status to maintain CMS compliance for place of service.
   • Facilitate and deliver training as required under CMS department guidelines including EJT, initiatives, and up training.
   • Implement menu plans to meet customers' requirements, ensuring availability of food items for those patrons with food allergies.
   • Report monthly/quarterly/annual reports in PowerPoint for presentation to clients and corporate executives.
   • Train faculty and students to create course relate videos/audio and PowerPoint presentations.

   More assistant supervisor duties

3. Make a budget

   Including a salary range in your assistant supervisor job description helps attract top candidates to the position. An assistant supervisor salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for an assistant supervisor in Texas may be lower than in New York, and an entry-level assistant supervisor usually earns less than a senior-level assistant supervisor. Additionally, an assistant supervisor with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average assistant supervisor salary

   $39,907yearly

   $19.19 hourly rate

   ---

   Entry-level assistant supervisor salary

   $28,000 yearly salary

   Updated December 5, 2025

   Average assistant supervisor salary by state

   Rank	State	Avg. salary	Hourly rate
   1	New York	$53,018	$25
   2	Washington	$52,107	$25
   3	Massachusetts	$49,968	$24
   4	Maryland	$45,535	$22
   5	Wisconsin	$45,478	$22
   6	Minnesota	$43,830	$21
   7	California	$43,526	$21
   8	Illinois	$41,636	$20
   9	Colorado	$36,572	$18
   10	Missouri	$36,495	$18
   11	Nevada	$36,022	$17
   12	Arizona	$35,985	$17
   13	Indiana	$35,645	$17
   14	Montana	$35,364	$17
   15	Oklahoma	$33,680	$16
   16	Tennessee	$33,211	$16
   17	Florida	$31,095	$15
   18	South Carolina	$30,275	$15
   19	Texas	$30,268	$15
   20	Utah	$30,190	$15

   Average assistant supervisor salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Emerson College	$57,124	$27.46
   2	New York University	$55,763	$26.81	1
   3	Massachusetts General Hospital	$55,097	$26.49
   4	Columbia University in the City of New York	$54,869	$26.38	3
   5	Mount Sinai Health System	$54,592	$26.25	4
   6	Baker Hughes	$54,327	$26.12
   7	St. Luke's Hospital	$50,682	$24.37	1
   8	UC Santa Barbara	$49,672	$23.88
   9	Marvin and	$49,171	$23.64	12
   10	Culver Academies	$49,142	$23.63
   11	UC Merced	$49,020	$23.57
   12	Aftermath Services	$48,485	$23.31
   13	Simpson Manufacturing Co	$47,656	$22.91	1
   14	Amphastar Pharmaceuticals	$47,441	$22.81
   15	PepsiCo	$47,010	$22.60
   16	Mayo Clinic	$46,836	$22.52	17
   17	TRC Companies	$46,492	$22.35	2
   18	Flour Bluff ISD	$45,093	$21.68
   19	Douglas County	$44,934	$21.60
   20	Thermo Fisher Scientific	$44,601	$21.44	5

4. Writing an assistant supervisor job description

   An assistant supervisor job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of an assistant supervisor job description:

   Assistant supervisor job description example

   The Supervisor Service Delivery will supervise, train, mentor, and lead customer service representatives in the effort to provide the highest level of customer service on a 24 - 7 basis. It is also this individual’s responsibility to train the Customer Service Center staff on required job skills, internal and external communications, customer problem resolution, oral and written communication skills, and meeting Conrail’s Customer Service Delivery Goals. The supervisor will also need to communicate effectively with the NS and CSX as well as customers to resolve any customer or service-related issues.

   Major Job Functions

   Function

   Description

   Safety

   Responsible for personal safety performance and safety of subordinates and those working in office area.

   Service

   Responsible for supervising daily service delivery plans for serving all Conrail Customers, NS, and CSX with communication and update of service requirements to all required.

   Leadership

   Supervise Customer Service Staff to deliver required support for Service Delivery Group to meet goals for Safety, Service, Leadership, Value, and Personal Growth. Know all customers on Conrail from in person meetings, oral, and written communications and pass details onto team that are relevant for improving customers relations and service delivery.

   Value

   Train and develop Service Delivery team on how to affect problem resolution within Conrail for execution and compliance with customer service requests. Develop skills of Service Delivery Team to recognize opportunities for Service Delivery improvements and provide communication channels to pass along recommendations and implement service design changes. Develop Service Delivery Update plans from problem resolution

   Supervise Customer Service Center

   Develop processes and training applications for Customer Service Center employees to answer calls on a timely basis, empowered problem resolution, deliver as much one and done problem resolution.

   Measure Performance

   Publish reports on results of operations required to update Customers, CSX, and NS and provide insights how to improve results continuously.

   Qualifications

   Requirements

   • Bachelor’s degree preferred.
   • Ability to interact with employees and work as part as a team.
   • Strong interpersonal and communication skills.
   • Demonstrated problem solving skills and customer focus.
   • Knowledge of customer service principles and practices.

   • Work extended and irregular hours.
   • Occasionally work outdoors in all types of weather.
   • Lift up to 30 pounds.
   • Occasional overnight travel required.

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5. Post your job

   There are a few common ways to find assistant supervisors for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your assistant supervisor job on Zippia to find and recruit assistant supervisor candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit assistant supervisors, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new assistant supervisor

   Once you have selected a candidate for the assistant supervisor position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire an assistant supervisor?