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Assistant supervisor skills for your resume and career

Updated January 8, 2025

6 min read

Below we've compiled a list of the most critical assistant supervisor skills. We ranked the top skills for assistant supervisors based on the percentage of resumes they appeared on. For example, 22.8% of assistant supervisor resumes contained customer service as a skill. Continue reading to find out what skills an assistant supervisor needs to be successful in the workplace.

15 assistant supervisor skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how assistant supervisors use customer service:

Developed, implemented, and modified digital training program and procedures for internal and external customer service teams globally.
Provided outgoing customer service assuring personal satisfaction with foods prepared as well as satisfaction of a clean facility.

2. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how assistant supervisors use safety procedures:

Administered company policies and proper safety procedures among associates when required.
Assisted head cook with meal preparation and served food according to sanitation standards, food services policies, and safety procedures.

3. Direct Supervision

Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

Here's how assistant supervisors use direct supervision:

Designated Assistant Supervisor in 12/06; providing direct supervision and leadership of 16 assigned personnel in emergency response and other activities.
Provided direct supervision to probationers in the community by working varying shifts and collaborating with numerous community agencies.

4. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how assistant supervisors use payroll:

Conduct managerial responsibilities as necessary (including, but not limited to payroll and budgetary requirements).
Coordinated and directed activities of payroll operations to ensure proper payment of school division personnel.

5. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how assistant supervisors use cpr:

Maintained working knowledge of first aid CPR including automated external defibrillator use.
Provided first aid and CPR response to all trauma and medical emergencies in accordance with University of California policy and procedure.

6. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how assistant supervisors use patient care:

Assist in reviewing provider schedules to ensure maximum appointment availability with minimal impact on patient care.
Assisted dentist in patient care utilizing four-handed dentistry techniques and preformed dental prophylaxis procedures.

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7. Emergency Situations

Here's how assistant supervisors use emergency situations:

Perform assigned duties during emergency situations and emergency protection responses as designated on the Station Bill.
Resolved emergency situations by making judgment calls based on relevant training and experience.

8. Conflict Resolution

Conflict resolution is an often necessary skill in business, employed for processes such as contract negotiations, legal matters, and even personal, emotional situations and conflicts. It is the ability to find and create an appropriate and peaceful solution to some sort of dilemma or argument in which two or more parties are involved. The resolution itself must benefit and satisfy all parties and this is what makes it so difficult to reach a peaceful point sometimes.

Here's how assistant supervisors use conflict resolution:

Attended group leadership courses including personnel management, employee motivation, and conflict resolution: received certificates for successful completion.
Performed numerous Customer Service functions including conflict resolution and ensuring that customers would have an exceptional store experience.

9. Excellent Guest

Here's how assistant supervisors use excellent guest:

Provide excellent guest correspondence via email and phone.
Team Lead of Service Provided excellent guest service through courteous, helpful, knowledgeable behavior.

10. PowerPoint

Here's how assistant supervisors use powerpoint:

Established monthly department meetings discussing company's quarterly results utilizing PowerPoint.
Created and posted PowerPoint summary of management review minutes.

11. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how assistant supervisors use quality standards:

Supervised the overall production ensuring the international quality standards in producing ceramics tiles are being met.
Performed customer needs assessments, meeting quality standards for service and evaluation of customer satisfaction

12. HIPAA

Here's how assistant supervisors use hipaa:

Processed itemized billing/medical records requests in adherence with HIPAA guidelines.
Maintained patient privacy and confidential information per HIPAA guidelines.

13. Applied Behavior Analysis

Here's how assistant supervisors use applied behavior analysis:

Assisted in building programs tailored to each child's individual needs and abilities, using Applied Behavior Analysis.

14. Corrective Action

Here's how assistant supervisors use corrective action:

Coordinated with university organizations to ensure the all-collegiate events are successful by identifying delays or logistical issues and taking corrective action.
Conducted performance reviews for all Customer Service Representatives to reduce resolution time and improve customer satisfaction rates, issued corrective actions.

15. Medical Assistants

Medical assistants are healthcare professionals whose job is to assist physicians in hospitals, clinics, and health care facilities. Medical assistants offer both clinical duties -- taking and recording vital signs and medical histories of patients, etc, and administrative duties -- telephone calls, schedule appointments, billing, etc.

Here's how assistant supervisors use medical assistants:

Mentored Supervised and trained Medical assistants, in Assistant Living Home while administering medication to senior residents daily.
Supervised and delegated responsibilities for a team of 10 medical assistants.

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List of assistant supervisor skills to add to your resume

The most important skills for an assistant supervisor resume and required skills for an assistant supervisor to have include:

Customer Service
Safety Procedures
Direct Supervision
Payroll
CPR
Patient Care
Emergency Situations
Conflict Resolution
Excellent Guest
PowerPoint
Quality Standards
HIPAA
Applied Behavior Analysis
Corrective Action

Medical Assistants
Inventory Control
Developmental Disabilities
HR
Incident Reports
Performance Evaluations
Leadership
Performance Reviews
Disciplinary Actions
Safety Regulations
Troubleshoot
Production Schedules
Front Desk
Vital Signs

Computer System
Customer Complaints
Giveaways
HVAC
Sales Floor
Safety Standards
QC
Food Preparation
Staff Training
Customer Inquiries
Bank Deposits
Customer Issues

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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