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Assistant supervisor jobs in Massachusetts - 372 jobs

  • Loan Servicing Supervisor

    Partnership Employment

    Assistant supervisor job in Boston, MA

    Compensation: $75,000-$100,000 base (market-aligned) This role is responsible for leading day-to-day loan servicing operations across a consumer and residential loan portfolio. The Loan Servicing Supervisor will guide a team responsible for servicing loans throughout their lifecycle, ensure regulatory adherence, and support a high-quality member experience. The ideal candidate brings hands-on servicing knowledge, strong people leadership, and a balanced, member-focused approach to collections and compliance. Key Responsibilities Direct and oversee loan servicing activities for consumer and residential loan products, including auto, credit card, home equity, and mortgage loans Manage servicing workflows for both performing and delinquent loans, ensuring accuracy, timeliness, and consistency Lead, coach, and support a team of loan servicing professionals through goal-setting, performance feedback, and ongoing development Partner with internal departments to improve servicing processes and enhance the overall member experience Maintain compliance with all applicable federal and state regulations governing loan servicing and collections practices Serve as an escalation point for complex member situations, balancing regulatory requirements with practical resolution strategies Coordinate with third-party vendors such as repossession firms, collection agencies, and legal partners as needed Ensure internal policies, procedures, and documentation standards are followed consistently Monitor servicing trends, regulatory updates, and industry best practices, incorporating improvements where appropriate Assist with staffing decisions, workflow planning, and resource allocation to meet operational demands Qualifications Minimum of 5 years of experience in loan servicing, collections, or related lending operations, including team leadership Strong working knowledge of loan servicing regulations and compliance requirements Experience with loan servicing platforms and systems; familiarity with COCC, Velera, and/or Encompass is a plus Bachelor's degree preferred; equivalent professional experience considered Proven ability to lead, motivate, and develop staff in a fast-paced financial services environment Excellent written and verbal communication skills Highly organized, detail-oriented, and comfortable managing multiple priorities simultaneously Strong judgment, professionalism, and ability to handle sensitive situations with discretion Proficient in Microsoft Outlook, Word, and Excel
    $75k-100k yearly 4d ago
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  • Branch Supervisor

    Needham Bank 3.8company rating

    Assistant supervisor job in Needham, MA

    Job Level : Management Level of Education : BA/BS Job Type : Full-Time/Regular Date Updated : 12/15/2025 Years of Experience : 2 - 5 Years Starting Date : Invalid Date Salary : $0 Job Summary: Responsible for the effective management of branch staff and oversee all aspects of branch operations security and compliance in absence of Manager. Oversee the sales, service, operational efficiency, risk, internal control and personnel management activities to meet bank objectives for the branch. Perform customer service such as opening new accounts, establishing direct deposit accounts, opening retirement accounts, and assisting customers with queries concerning the bank's products and services according to the Bank's standards, procedures and policies. Increase the Bank's market share by maximizing sales and referral opportunities through relationship management and business developments efforts. Qualifications: To perform this job successfully, the individual must be able and willing to perform all essential duties satisfactorily. This document is not intended to be an exhaustive list of all essential duties required. Reasonable accommodations, as determined by management on a case-by-case basis, may be made to enable individuals with disabilities to perform essential duties. ESSENTIAL DUTIES & RESPONSIBILITIES Promote and ensure best-in-class customer experience through consistent and effective coaching/development of branch staff Ensure branch employees adhere to the standard of owning all inquiries and replying with 24 hours. Manage branch staff ensuring that appropriate bank policy and procedures are followed in all aspects of branch operations, security and compliance; ensure efficient daily operation of the branch Manage as well as execute the process of assisting customers with issues and/or questions relating to their accounts, including the establishment of new account and services. Provide a complete range of customer services at the bank, including opening new accounts, explaining available bank products and services, and gathering customer information to process new and existing accounts Implement consistent consultative selling practices on a daily basis Monitor branch activities for compliance with BSA and AML, reporting appropriate items to BSA Officer Maintain an environment that fosters teamwork Contribute to performance evaluations, counsel/discipline employees when needed; coordinate branch staff training when needed Oversee daily ATM settlement, safe deposit box program, where applicable; and daily distribution of daily tasks when applicable. Maintain a positive and professional image of the bank, promoting good-will by being an active member of the community Assist in the on the job training of new branch colleagues Perform additional duties as requested, needed or assigned Experience and Skills JOB REQUIREMENTS Ability to supervise, monitor and evaluate the work of others Highly motivated and experienced managing multiple direct reports Fluent in written and verbal English communication skills Demonstrate and promote high ethical standards and behaviors Participation in community organizations and events required Ability to build strong relationships across the organization, exceed customer expectations, adapt to change and lift 30 pounds Must have reliable transportation ; must be flexible and able to adapt to new job locations and re-assignments as directed Ability to work a flexible schedule based on the hours of operation of the Bank, including Saturday mornings. May include providing coverage at other locations, as necessary. Ability to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing) EDUCATION & EXPERIENCE Bachelor's degree highly desired or equivalent experience/combined education required Banking industry experience highly preferred Three to five years of previous experience as a customer service representative in order to assist branch retail staff Extensive background in bank operating policies and procedures, banking regulations (state and federal), employee development and public relations Proficient in Microsoft Office WORKING CONDITIONS/PHYSICAL DEMANDS Normal business office environment Ability to lift 30 pounds. PAY RANGE: $60,690.83 - $78,898.08/year The pay range provided is based on what we believe is a reasonable estimate for the pay range for this job at the time of posting. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well. At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity. Back to job search
    $60.7k-78.9k yearly 5d ago
  • Relationship Banking Supervisor

    Banktalent HQ

    Assistant supervisor job in Sutton, MA

    We have a Unique opportunity to join our Branch team as a full-time Relationship Banking Supervisor based in our Sutton South Branch. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives in a position where delivering exceptional customer service is expected, who gets excited about learning new things, and wants to work in an environment where no two days will ever be the same. If being part of a team that gets to make a difference in their community is what you have been looking for - then come join us! Position Overview As a Relationship Banking Supervisor, you will be responsible for overseeing on-site operational excellence at the Branch. This includes operational compliance, internal controls and security policies and procedures. In addition, you will ensure compliance with all laws, regulations and Bank policies. You'll work alongside the retail Branch staff while also being a manager and mentor to them. In this role you will also be expected to be the model of what exceptional customer service looks like and help coach the other members of the team to reach these standards. Primary Accountabilities Assist manager in creating a branch sales culture, including a comprehensive understanding of the location sales plans and goals, including participation in business development and outreach. Serve as customers' single point of contact on all UniBank products and services. Oversee and audit operational procedures, which may include those for safe deposit, negotiable instruments, night deposits, etc. May function as vault teller, responsible for distribution, verification and proof of vault cash. Perform security function by opening and closing the bank and vault and ensuring overall safety and security on bank grounds. Receive retail staff over and short reports to verify accuracy and to investigate problem areas. Take appropriate corrective action when warranted. Assist the Branch manager with bank security and compliance obligations; specifically, compliance with state and federal laws within the scope of the position and ensure prominent display of required posters. Supervise employees in the Bank's retail department. Carry out supervisory responsibilities in accordance with the Bank's policies and applicable laws. This may include training; planning, assigning and directing work; performance and feedback reviews, rewarding and directing employees; addressing concerns and resolving issues. Support the team by verifying transactions, signing checks, explaining procedures and providing overrides as necessary. Participate and/or assist in the development of community and networking evens during business and non-business hours. Manage in the absence of the Relationship Branch Manager. Other duties as assigned. Knowledge, Skills, Education and Work Experience Associates degree or equivalent required, Bachelor's degree preferred Minimum of 1 year in a supervisory role required 1-2 years of experience working in a retail environment required, retail banking preferred Must have excellent verbal, math and customer service skills, possess clerical accuracy and be detail oriented Demonstrated ability to handle challenging customer situations with poise and tact Cash handling and customer service experience required Ability to work a flexible schedule necessary Willingness to direct and mentor others Ability to travel to other Branch locations as needed Participation in bank sponsored events during non-bank hours is required as needed About UniBank We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule. We are unique. Unique to people. Unique to business. Unique to local government. We are UniBank. Bank Different. Bank Unique. This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements UniBank is committed to fair, competitive, and market-informed pay for our employees. The estimated base hourly rate for this position is $25.00/hr to $35.00/hr. Final hourly offer will be determined based on a particular candidate's unique combination of factors such as skills, education, experience and certifications. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current employees as part of any final offer. UniBank supports the internal growth and development of our employees and so it is rare to have an initial employment offer at the top of a positions pay grade. As a candidate, you are encouraged to have an open conversation with the hiring team regarding any compensation and benefit related questions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. Participant in E-Verify
    $25-35 hourly 5d ago
  • Patient Center Supervisor (Full-Time)

    Avertest

    Assistant supervisor job in Quincy, MA

    Male Patient Center Supervisor (Full-Time) Pay: $25.00 per hour About Averhealth At Averhealth, our mission is to help people achieve lasting recovery. We partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. If you're passionate about helping others and want to start a meaningful career, we'd love to have you on our team. Position Summary The Male Patient Center Supervisor plays a vital role in supporting individuals on their path to recovery. You'll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism. The Patient Center Supervisor leads daily operations at our Averhealth patient care centers, ensuring a professional, compassionate, and compliant testing experience. This role provides hands-on leadership to staff, supports patient engagement, and safeguards the integrity of all testing processes. Key Responsibilities * Manage day-to-day operations to ensure a safe, respectful, and efficient patient experience * Lead, coach, schedule, and support testing center staff * Conduct observed urine collections with male patients who are complying with probation, completing drug treatment programs, or meeting bond requirements * Maintain full compliance with Averhealth policies, chain-of-custody protocols, and regulatory standards * Ensure accurate documentation, quality control, and timely reporting * Address patient concerns professionally and promote a recovery-focused environment Schedule * Full-time: Typically between 35-40 hours per week * Must have flexibility for varying shifts due to random testing needs * Primary hours: Monday-Friday, 9:45am-6:15pm, with some weekend shifts (8:45am-12:15pm) * Schedules are provided approximately one month in advance What We Offer Full-Time Employees * Medical, Dental, and Vision insurance * Short- and Long-Term Disability * Life insurance with employer contribution * 401(k) with employer match * Annual uniform reimbursement (scrubs) * Instant access to earned wages - no waiting for payday * Referral bonuses * Shift coverage bonuses ($50 per covered shift with less than 48-hour notice) * 3 weeks of paid time off in your first year * Supportive team culture and career growth opportunities - many of our leaders started in this role Qualifications * High school diploma or GED; additional education preferred * Supervisory or team-lead experience (required) * Strong communication, organization, and problem-solving abilities * Ability to uphold confidentiality, follow detailed procedures, and maintain professionalism * Comfortable working with biological specimens and standing for extended periods * Must have reliable transportation and valid driver's license Equal Opportunity Employer Averhealth is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, or background.
    $25-50 hourly 10d ago
  • Center Supervisor

    Biolife 4.0company rating

    Assistant supervisor job in Attleboro, MA

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: You will oversee employee performance and scheduling You will lead Inventory Control efforts and lead in operational efforts You will work with donors to resolve concerns You will analyze opportunities specific to non-conforming events You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: High school diploma or equivalent Cardiopulmonary Resuscitation (CPR) and AED certification Frequent bending and reaching Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds Fine motor coordination, depth perception, and ability to monitor equipment from a distance Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - MA - Attleboro U.S. Hourly Wage Range: $25.70 - $35.33 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - MA - Attleboro Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $25.7-35.3 hourly 6d ago
  • Residential Loan Servicing Supervisor

    Sharon 4.0company rating

    Assistant supervisor job in Brockton, MA

    We are seeking a hands-on Residential Loan Servicing Supervisor to lead and actively support daily operations for residential, mortgage, and commercial loan servicing. This is a working supervisor role-you will both supervise the team and personally perform servicing tasks to ensure accurate, compliant loan servicing from setup through payoff. You will partner closely with internal teams and serve as an escalation point for complex servicing issues. What You'll Do: Lead & Support the Team Supervise, coach, and train residential real estate and commercial loan servicers Work alongside the team. Assure that processes and procedures are efficient and compliant. Participate in hiring and performance management Foster a collaborative, member service-focused environment Hands-On Loan Servicing Perform and oversee servicing for commercial loans, residential mortgages, and real estate lending products Assist with loan setup, file maintenance, payoffs, disbursements, and GL entries Serve as escalation point for member, borrower, and attorney questions Compliance & Audit Ensure commercial and residential real estate loan servicing is accurate, compliant, and audit-ready Act as primary contact for servicing audits and reviews Maintain procedures and incorporate regulatory or policy changes Systems & Process Improvement Work directly in servicing systems supporting residential and commercial real estate loans Partner with vendors and internal teams to improve workflows and accuracy Support servicing projects and quality improvement initiatives Reporting & Communication Track servicing KPIs and prepare regular reports Identify trends or issues and recommend solutions Communicate with members, borrowers, attorneys, vendors, and internal partners Servicing Functions You'll Support Review and maintain residential and commercial real estate loan files Perform loan corrections and general ledger postings Manage ACH and automatic payment setups Monitor recorded mortgages and collateral documentation Prepare payoff quotes and process discharges Support secondary market documentation and reconciliations Conduct quality control reviews of residential mortgage originations Manage tax, insurance, PMI, ARM adjustments, HELOC conversions, and commercial loan recasts Assist with member calls and servicing issues as needed Disclaimer: This job posting provides a general overview of the position and is not intended to be a comprehensive job description listing the activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Requirements Qualifications Strong experience in residential, commercial and real estate loan servicing Knowledge of servicing regulations and compliance requirements Basic understanding of general ledger accounting Ability to balance hands-on work with supervisory responsibilities Strong organizational, communication, and problem-solving skills Proficiency with loan servicing systems and financial applications Education & Experience Experience in residential, commercial or real estate loan servicing required 1-2 years of experience in a bank or credit union Prior lead or supervisory experience preferred High school diploma or equivalent Supervisory Responsibilities Supervision of Residential Mortgage and Commercial Real Estate Loan Servicers ________________________________________________________________________________________________________________________ The pay range for this position is $29.00 to $36.00 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The range may be modified in the future. An employee's pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability. SCU Credit Union is an equal employment opportunity employer. Salary Description $29 - $36 per hour
    $29-36 hourly 33d ago
  • Supervisor , Interpreter Services

    Dana-Farber Cancer Institute 4.6company rating

    Assistant supervisor job in Boston, MA

    Reporting to the Director of Interpreter Services, the Supervisor is responsible for the day-to-day operations of interpretation services as well as the supervision and staff development of all staff and per diem interpreters. This position ensures qualified interpreters are available for non-English speaking and limited English-speaking patients and families and faculty and staff have adequate access to qualified interpreters and are equipped with instructions to request and use interpreter resources. The role also enforces interpreter services policies and procedures and recommends improvement measures to support above activities. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. **Primary Duties and Responsibilities:** + Oversees use of triage software, working closely with IT and director of Interpreter Services to continually refine and improve scheduling and reporting. + Oversees coordination of phone and all other referrals. + Interprets as needed. + Coordinates with other departments to make sure that they receive adequate coverage. + In collaboration with director of Interpreter Services, conducts annual reviews of staff. + Helps to organize monthly staff meetings with interpreters to address issues, educational opportunities, and announcements. + Provides on-going supervision and evaluations of staff. + Responds to feedback or complaints and prepares incident reports to be shared among involved parties. Escalates to Director as appropriate. + Assists with and participates in trainings led by Interpreter Services director with various departments about how to work effectively with interpreters. + Assists with and participates in trainings about how to work effectively with patients and their family members with limited English proficiency. + Assists with preparing annual report for Department of Public Health. + Stays up to date on relevant laws and regulations. + Assists director with projects as assigned. **Minimum Qualifications:** + Bachelor's Degree in Linguistics, Translation and Interpreting Studies, or other relevant subject and/or equivalent life experience required; Master's degree preferred. + 2 years of experience working in a hospital or health care setting with direct patient contact required. + 3 years of experience in a position with administrative and supervisory responsibility strongly preferred. + Excellent fluency, both verbal and written, in English and another language required. + National Certification as a Medical Interpreter from any of the two certifying boards where applicable for second spoken language preferred. **Knowledge, Skills, and Abilities Required:** + Knowledge of computer software for word-processing, database management, spreadsheet calculations and data visualization. + Demonstrated understanding of special needs and behaviors of the age groups of the population served. + Demonstrated understanding and command of Medical Terminology. + Excellent fluency, both verbal and written, in English and another language. + Excellent customer service skills and patient- and family-centered orientation. + Strong organizational and interpersonal skills. + Ability to demonstrate empathy in difficult situations. + High level of cultural sensitivity and cultural humility. + Strong commitment to diversity and inclusion. **Supervisory Responsibilities:** Directly supervises staff and per diem interpreters. **Patient Contact:** Yes, directly interacts with patients of all ages. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $78,000.00 - $89,700.00
    $78k-89.7k yearly 4d ago
  • Enviornmental Services Supervisor

    Mass General Brigham

    Assistant supervisor job in Northampton, MA

    Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties. Job Summary SHIFT: Monday - Friday 2:00pm-10:30pm, with rotating weekends and holidays. The Environmental Services Supervisor is responsible for providing leadership and guidance to staff to ensure high standards of cleanliness and customer satisfaction are achieved, exceeded, and maintained. This position reports to the Director, Support Services and operates within established organizational and departmental policies and procedures. Qualifications MINIMUM REQUIREMENTS: High school diploma or equivalent required Minimum of two (2) years supervisory experience required, preferably in a service-related field with high customer contact Demonstrated attention to detail required High quality customer service skills required Demonstrated excellent written and oral communication skills required Proficiency in Windows based software including Office, Word, Excel, PowerPoint, and Outlook required Additional Job Details (if applicable) ESSENTIAL JOB FUNCTIONS: Have full knowledge of all housekeeping tasks. Consistently accomplish departmental objectives. Orient, train, assign, schedule, coach, counsel, and discipline employees. Provide orientation training to new staff on department-specific competencies and duties, as well as re-training as necessary. Provide oversight of the cleaning contracts for all off-site locations. Promote housekeeping quality initiatives by conducting inspections, customer interviews, and proactively scheduling project work. Maintain a safe, secure, and healthy work environment by following and enforcing standards, policies, procedures, and regulations. Track cleaning supplies; ensure equipment is clean and in good working order. Act with ethics and integrity. Maintain clear and open communication with all departments throughout the facility. Identify best practices to generate new and innovative ideas to improve service and/or reduce costs. Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control and environmental standards. Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations or journals to stay abreast of current trends in field of expertise. Meet annual competency and retraining requirements. Ensure staff meets annual competency and retraining requirements. Attend meetings as required. Regular and reliable job attendance is an essential job function. Perform other functions/duties as requested. Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $62,608.00 - $91,156.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $62.6k-91.2k yearly Auto-Apply 60d+ ago
  • PACES Home Services Supervisor - Part Time

    Pilgrim Area Collaborative

    Assistant supervisor job in Plymouth, MA

    Pilgrim Area Collaborative is a public educational collaborative that serves students with a wide range of disabilities from primary through post-secondary levels from all over the South Shore. PACES is the Extended Services program of PAC which provides district consultation, home services to students and families, as well as after school programs and professional development workshops. We are currently looking for Direct Service Supervisors. There are current openings in several districts, including but not limited to the Boston area, Bridgewater, Cohasset, Hingham, Holbrook, Middleboro, Needham and Whitman-Hanson. Qualifications: Master's Degree; Experience in applied behavior analysis, parent training, development and implementation of home support programs for students with disabilities, data collection and analysis, behavior management, social skill instruction, and staff supervision. Reports to: PACES Program Coordinator Performance Responsibilities: General: Evaluate needs of students and families for extended support services. Conduct assessments as requested to include but not limited to, home assessments, functional behavior assessments, social skills, adaptive behavior, etc. Develop short and long term measurable goals and objectives for students and families receiving extended support services. Write instructional/training programs and/or behavior support plans for students and families to meet goals identified through assessment which may entail physical restraints and physical escorts. Oversee the implementation of instructional and training programs, data collection systems, and regularly interprets and analyzes data to ensure student progress. Collaborate and consult with school personnel, related service providers, and agency staff as required. Supervise, train, and review performance of PACES Direct Service Staff. Complete administrative paperwork as required. Set up and oversee schedule of direct services. Lift and position physically involved students. Attend PACES staff meetings and IEP meetings as required. Maintain confidentiality and professional boundaries with families. Strive to implement through supervision and action the philosophy of the Pilgrim Area Collaborative, its member districts and the PAC Extended Services program. Other: All duties as assigned by the PACES Director and Executive Director. Follow all rules and regulations as required by the Department of Elementary and Secondary Education (DESE). Candidates must provide a letter of interest, current resume, three (3) letters of professional recommendation, official transcripts and copies of current license(s) & certification(s).
    $52k-85k yearly est. 14d ago
  • Service Supervisor

    Cummins-Wagner Company, Inc.

    Assistant supervisor job in Oxford, MA

    Join our Team of Employee Owners! Why work for a company when you can own it? F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a Service Supervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment. Job Title: Service Supervisor Department: FRMA Service Location: Oxford, Massachusetts Reports To: Branch Manager Job Overview: The Service Supervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel. Our most successful Service Supervisors: * Possess superior communication, analytical, and organizational skills * Exhibit goal-oriented behaviors and time management principles * Apply extensive attention to detail to all tasks * Exude a customer-focused attitude * Have the ability to resolve problems as they arise * Possess a High School Diploma, or equivalent * Proficient with mobile devices and computers; advanced proficiency with Excel preferred * Technical education or equivalent training and experience * 5+ years' experience with maintenance and repair of pumps or other types of rotating equipment. * Supervisory experience preferred * Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted * Must maintain an active driver's license with a clean driving record * Must be able to pass background and reference checks, as well as a drug test Scope of Responsibility: * Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls. * Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives * Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekends as required. * Accuracy and timeliness of technician timesheets and expense reports * Facilitate & document frequent "tool box" meetings with emphasis on safety, workmanship, training, and examples of extraordinary service * Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner * Assist with warranty service processes and claims * Assist the inventory clerk with inventory planning and control, including truck inventory * Actively participate in EONE Service Council and help maintain principal relations. * Establish and maintain "Authorized Service Center" capabilities & maintain professional appearance of shop work areas and service vehicles. * Travel as required * Perform all other duties as assigned F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees: * Employee Stock Ownership Program * Bonus Program * Tuition and Certification Fee Assistance * 401k Match * Flexible Spending Account * Comprehensive Health Insurance * Life Insurance * Short & Long-Term Disability Insurance Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985. Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! * As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit ************************
    $51k-85k yearly est. 29d ago
  • Service Supervisor

    Cummins Wagner Co

    Assistant supervisor job in Oxford, MA

    Join our Team of Employee Owners! Why work for a company when you can own it? F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a Service Supervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment. Job Title: Service Supervisor Department: FRMA Service Location: Oxford, Massachusetts Reports To: Branch Manager Job Overview: The Service Supervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel. Our most successful Service Supervisors: Possess superior communication, analytical, and organizational skills Exhibit goal-oriented behaviors and time management principles Apply extensive attention to detail to all tasks Exude a customer-focused attitude Have the ability to resolve problems as they arise Possess a High School Diploma, or equivalent Proficient with mobile devices and computers; advanced proficiency with Excel preferred Technical education or equivalent training and experience 5+ years' experience with maintenance and repair of pumps or other types of rotating equipment. Supervisory experience preferred Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted Must maintain an active driver's license with a clean driving record Must be able to pass background and reference checks, as well as a drug test Scope of Responsibility: Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls. Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekendsas required. Accuracy and timeliness of technician timesheets and expense reports Facilitate & document frequent “tool box” meetings with emphasis on safety, workmanship, training, and examples of extraordinary service Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner Assist with warranty service processes and claims Assist the inventory clerk with inventory planning and control, including truck inventory Actively participate in EONE Service Council and help maintain principal relations. Establish and maintain “Authorized Service Center” capabilities & maintain professional appearance of shop work areas and service vehicles. Travel as required Perform all other duties as assigned F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees: Employee Stock Ownership Program Bonus Program Tuition and Certification Fee Assistance 401k Match Flexible Spending Account Comprehensive Health Insurance Life Insurance Short & Long-Term Disability Insurance Our History : Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985. Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit *********************** .
    $51k-85k yearly est. Auto-Apply 33d ago
  • SEAS Gym Supervisor- HYCC, Community Services

    Town of Barnstable 4.0company rating

    Assistant supervisor job in Massachusetts

    An individual who is responsible for the safety and well being of participants in a recreational activity, program or rental inside the Hyannis Youth and Community Center. The Gym Supervisor will instruct activities in accordance with the policies and guidelines set by the Recreation Department. Minimum Qualifications: Community CPR and First Aid Experience supervising activities and children. Ability to read schedules and carry out tasks related to events that take place in the gymnasium. $16.25 hourly, no benefits. Apply online: ***********************
    $16.3 hourly 60d+ ago
  • Patient Center Supervisor (Full-Time)

    Averhealth 3.8company rating

    Assistant supervisor job in Boston, MA

    Male Patient Center Supervisor (Full-Time) Pay: $25.00 per hour At Averhealth, our mission is to help people achieve lasting recovery. We partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. If you're passionate about helping others and want to start a meaningful career, we'd love to have you on our team. Position Summary The Male Patient Center Supervisor plays a vital role in supporting individuals on their path to recovery. You'll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism. The Patient Center Supervisor leads daily operations at our Averhealth patient care centers, ensuring a professional, compassionate, and compliant testing experience. This role provides hands-on leadership to staff, supports patient engagement, and safeguards the integrity of all testing processes. Key Responsibilities Manage day-to-day operations to ensure a safe, respectful, and efficient patient experience Lead, coach, schedule, and support testing center staff Conduct observed urine collections with male patients who are complying with probation, completing drug treatment programs, or meeting bond requirements Maintain full compliance with Averhealth policies, chain-of-custody protocols, and regulatory standards Ensure accurate documentation, quality control, and timely reporting Address patient concerns professionally and promote a recovery-focused environment Schedule Full-time: Typically between 35-40 hours per week Must have flexibility for varying shifts due to random testing needs Primary hours: Monday-Friday, 9:45am-6:15pm, with some weekend shifts (8:45am-12:15pm) Schedules are provided approximately one month in advance What We Offer Full-Time Employees Medical, Dental, and Vision insurance Short- and Long-Term Disability Life insurance with employer contribution 401(k) with employer match Annual uniform reimbursement (scrubs) Instant access to earned wages - no waiting for payday Referral bonuses Shift coverage bonuses ($50 per covered shift with less than 48-hour notice) 3 weeks of paid time off in your first year Supportive team culture and career growth opportunities - many of our leaders started in this role Qualifications High school diploma or GED; additional education preferred Supervisory or team-lead experience (required) Strong communication, organization, and problem-solving abilities Ability to uphold confidentiality, follow detailed procedures, and maintain professionalism Comfortable working with biological specimens and standing for extended periods Must have reliable transportation and valid driver's license Equal Opportunity Employer Averhealth is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, or background.
    $28k-38k yearly est. 8d ago
  • Ice Rink Supervisor| Part-Time | Mullins Center Community Ice Rink

    Oakview Group 3.9company rating

    Assistant supervisor job in Amherst, MA

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Ice Rink Supervisor position will report to the Ice Rink Director. The Ice Rink Supervisor will also supervise other non-supervisory part-time staff. This role will pay an hourly rate of $18.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until April 10, 2026. About the Venue This position is based at our Mullins Center. The William D. Mullins Memorial Center, also known as the Mullins Center, is a 9,493-seat multi-purpose arena (10,500 for 360 concerts), located on the campus of the University of Massachusetts, in Amherst, Massachusetts. The Mullins Center is the home of UMass Minutemen men's basketball, women's basketball, and men's ice hockey. In addition, the venue hosts numerous concerts, family shows, theater shows, and commencements annually. Located adjacent to the Mullins Center is the Mullins Community Ice Rink, which is open for public skating and racquetball, while also serving as the home rink for the UMass women's ice hockey team. Responsibilities * Oversees all activity inside of the community ice rink * Responsible for maintaining the highest level of ice quality for the Community Ice Rink and Mullins Center Arena ice surfaces, as required by the event schedule and facility guidelines, overseeing ice maintenance and maintaining ice making equipment in the Mullins Center Community Ice Rink and Mullins Center Arena. Understands and oversees all building operations to operate safely and with a high standard of care and customer service. * Perform janitorial duties and ensures highest standard of cleanliness inside the building * Perform regular daily/weekly/monthly/annual equipment maintenance: (Weekly blades changes, Bearing greasing, Tire Pressure Checks, Engine oil changes, Cleaning, etc. Understand the importance of preventative maintenance) * Pro-actively performs repair and maintenance on projects requiring knowledge of use of tools * Demonstrate knowledge in all building related materials, equipment, and procedures. * Provides daily up-to-date reports to Ice Rink Director * Provides training of other resurfacer operators, skate guards, scorekeepers, and rental room attendants in all aspects of their job descriptions. * All other duties as assigned by Ice Rink Director or Mullins Center management. Qualifications * Minimum Requirements: 2 years Ice Rink and Ice Maintenance related work * Experience as a rink operator or ice technician strongly preferred, but will train the right candidate on ice resurfacer operation and ice maintenance. * Certified Ice Technicians through the US Ice Rink Association are preferred. * Cash register and cash handling experience a plus * Must pass a thorough background check * Possess a thorough knowledge and understanding of the Ice Rink schedule, prices, procedures, rules, and programs offered. * Show a willingness to take on new challenges and go above and beyond. Be a self-starter; have ability to take directions; and be able to work in small and large groups to complete required task within time constraints and in a safe manner. * Deal knowledgably, pleasantly and professionally with the general public * Must be punctual and organized. Must be able to follow procedures. * Ability to work without supervision * Have a high school diploma, GED, or related trade school training; valid driver's license * Be able to lift and carry equipment and supplies of up to 50 pounds on a regular basis. * Willing to work a flexible schedule, work extra hours as needed; and work in varying weather conditions * MUST have weekend availability Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $18 hourly Auto-Apply 12d ago
  • Project Management Supervisor

    Berkshire Sterile Manufacturing LLC 3.7company rating

    Assistant supervisor job in Lee, MA

    The Project Management Supervisor is tasked with establishing, maintaining, and enhancing the relationship between BSM and external clients, understanding and delegating Projects based upon on-going and expanding work orders, managing internal and external deliverables, and leading and mentoring Project management department. Duties and Responsibilities Duties and Responsibilities (cont'd) Initiation and Planning Review scope of work and assign a Project manager Review and approve project kick-off Assist Project managers with prioritization and task definition Work with Sales to establish realistic timelines for potential client Liaise inter-departmentally to establish strong Project teams Review and refine project schedules and timelines Identify resource deficiencies and assist Project managers to overcome resource issues Document and manage project scope Define and prioritize project tasks Establish project goals, requirements, and desired results Create, manage, and update project schedules and timeline Define, manage, and update resources Review requirements and specifications for work Participate in identifying and recruiting project personnel Identify and assign duties, responsibilities, and scope of authority to project team personnel Execution Ensure that Project Managers are maintaining and meeting project schedules and parameters Address Scope creep and identify Change Orders to allocate resources for new/additional work Address project risks and issues when elevated from Project Teams, Elevate further issues to executive team Work Cross-functionally with manager in other departments to meet client deliverables/project goals Maintain strategic level overview and plan for all ongoing projects Manage client visits and requests for escalation Facilitate team meetings to discuss and review the work Act as focal point for project problem resolution and escalation Establish conditions for project closure and manage closure Manage internal project requests and allocate resources Establish schedules and project parameters; develop procedures to accomplish project goals Identify and manage project risk Identify and manage project issues Coordinate the work across multiple projects with other project staff from various functional departments Gather and review status reports prepared by project personnel and modify as necessary Track the execution process to ensure that project team adheres to reporting requirements Facilitate team meetings to discuss and review the work Act as focal point for project problem resolution and escalation Establish conditions for project closure and manage closure Quality Delivery Ensure the quality provided and delivered meets that in the agreed plan Ensure that the team follows all formal and informal best practices in project management and other initiatives Report and Communication Train and mentor Project Managers for increasing responsibilities and knowledge Ensure internal and external communications are accurate and timely Prepare project reports for management, clients or others Facilitate interactive sessions Deliver presentations as required Relationship management Establish and maintain customer relationships appropriately Negotiate with clients and internally to reach optimal delivery resolution Manage customer expectations in delivery Manage vendor relations, as appropriate Other duties as assigned Regulatory Responsibilities Exhibit a quality mindset and a willingness to develop Demonstrated knowledge of FDA, 21 CFR 820, 21 CFR 210 and 211, and other regulatory agency requirements sufficient to apply to quality operations and compliance Supervisory Responsibilities Included in Duties and Responsibilities Experience Experience in managing multiple projects simultaneously preferred Experience in working with 3rd-party delivery model and structure a plus Experience with process improvement certifications (CMMI) a plus One (1) to three (3) years previous project management experience required One (1) to three (3) years experience in a cGMP Pharmaceutical environment Education Masters' Degree or equivalent work experience required PMP Certification preferred Knowledge, Skills & Abilities Knowledge, Skills & Abilities (cont'd) Knowledge of project management methods and tools Strong listening, and oral and written communications skills required Leadership and team building skills a must Problem-solving skills required Coordination skills a must Self-starter orientation Conflict management experience a plus Ability to deal with change Proficient in Microsoft Office Suite applications Physical Requirements Ability to sit for prolonged periods of time Ability to stand for prolong periods of time Able to lift up to 10lbs
    $69k-109k yearly est. Auto-Apply 7d ago
  • Relationship Banking Supervisor

    Banktalent HQ

    Assistant supervisor job in Grafton, MA

    We have a Unique opportunity to join our Branch team as a full-time Relationship Banking Supervisor based in our Grafton Branch. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives in a position where delivering exceptional customer service is expected, who gets excited about learning new things, and wants to work in an environment where no two days will ever be the same. If being part of a team that gets to make a difference in their community is what you have been looking for - then come join us! Position Overview As a Relationship Banking Supervisor, you will be responsible for overseeing on-site operational excellence at the Branch. This includes operational compliance, internal controls and security policies and procedures. In addition, you will ensure compliance with all laws, regulations and Bank policies. You'll work alongside the retail Branch staff while also being a manager and mentor to them. In this role you will also be expected to be the model of what exceptional customer service looks like and help coach the other members of the team to reach these standards. Primary Accountabilities Assist manager in creating a branch sales culture, including a comprehensive understanding of the location sales plans and goals, including participation in business development and outreach. Serve as customers' single point of contact on all UniBank products and services. Oversee and audit operational procedures, which may include those for safe deposit, negotiable instruments, night deposits, etc. May function as vault teller, responsible for distribution, verification and proof of vault cash. Perform security function by opening and closing the bank and vault and ensuring overall safety and security on bank grounds. Receive retail staff over and short reports to verify accuracy and to investigate problem areas. Take appropriate corrective action when warranted. Assist the Branch manager with bank security and compliance obligations; specifically, compliance with state and federal laws within the scope of the position and ensure prominent display of required posters. Supervise employees in the Bank's retail department. Carry out supervisory responsibilities in accordance with the Bank's policies and applicable laws. This may include training; planning, assigning and directing work; performance and feedback reviews, rewarding and directing employees; addressing concerns and resolving issues. Support the team by verifying transactions, signing checks, explaining procedures and providing overrides as necessary. Participate and/or assist in the development of community and networking evens during business and non-business hours. Manage in the absence of the Relationship Branch Manager. Other duties as assigned. Knowledge, Skills, Education and Work Experience Associates degree or equivalent required, Bachelor's degree preferred Minimum of 1 year in a supervisory role required 1-2 years of experience working in a retail environment required, retail banking preferred Must have excellent verbal, math and customer service skills, possess clerical accuracy and be detail oriented Demonstrated ability to handle challenging customer situations with poise and tact Cash handling and customer service experience required Ability to work a flexible schedule necessary Willingness to direct and mentor others Ability to travel to other Branch locations as needed Participation in bank sponsored events during non-bank hours is required as needed About UniBank We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule. We are unique. Unique to people. Unique to business. Unique to local government. We are UniBank. Bank Different. Bank Unique. This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements UniBank is committed to fair, competitive, and market-informed pay for our employees. The estimated base hourly rate for this position is $25.00/hr to $35.00/hr. Final hourly offer will be determined based on a particular candidate's unique combination of factors such as skills, education, experience and certifications. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current employees as part of any final offer. UniBank supports the internal growth and development of our employees and so it is rare to have an initial employment offer at the top of a positions pay grade. As a candidate, you are encouraged to have an open conversation with the hiring team regarding any compensation and benefit related questions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. Participant in E-Verify
    $25-35 hourly 5d ago
  • Patient Center Supervisor (Full-Time)

    Avertest

    Assistant supervisor job in Plainville, MA

    Male Patient Center Supervisor (Full-Time) Pay: $25.00 per hour About Averhealth At Averhealth, our mission is to help people achieve lasting recovery. We partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. If you're passionate about helping others and want to start a meaningful career, we'd love to have you on our team. Position Summary The Male Patient Center Supervisor plays a vital role in supporting individuals on their path to recovery. You'll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism. The Patient Center Supervisor leads daily operations at our Averhealth patient care centers, ensuring a professional, compassionate, and compliant testing experience. This role provides hands-on leadership to staff, supports patient engagement, and safeguards the integrity of all testing processes. Key Responsibilities * Manage day-to-day operations to ensure a safe, respectful, and efficient patient experience * Lead, coach, schedule, and support testing center staff * Conduct observed urine collections with male patients who are complying with probation, completing drug treatment programs, or meeting bond requirements * Maintain full compliance with Averhealth policies, chain-of-custody protocols, and regulatory standards * Ensure accurate documentation, quality control, and timely reporting * Address patient concerns professionally and promote a recovery-focused environment Schedule * Full-time: Typically between 35-40 hours per week * Must have flexibility for varying shifts due to random testing needs * Primary hours: Monday-Friday, 9:45am-6:15pm, with some weekend shifts (8:45am-12:15pm) * Schedules are provided approximately one month in advance What We Offer Full-Time Employees * Medical, Dental, and Vision insurance * Short- and Long-Term Disability * Life insurance with employer contribution * 401(k) with employer match * Annual uniform reimbursement (scrubs) * Instant access to earned wages - no waiting for payday * Referral bonuses * Shift coverage bonuses ($50 per covered shift with less than 48-hour notice) * 3 weeks of paid time off in your first year * Supportive team culture and career growth opportunities - many of our leaders started in this role Qualifications * High school diploma or GED; additional education preferred * Supervisory or team-lead experience (required) * Strong communication, organization, and problem-solving abilities * Ability to uphold confidentiality, follow detailed procedures, and maintain professionalism * Comfortable working with biological specimens and standing for extended periods * Must have reliable transportation and valid driver's license Equal Opportunity Employer Averhealth is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, or background.
    $25-50 hourly 10d ago
  • Male Patient Center Supervisor (Full-Time)

    Averhealth 3.8company rating

    Assistant supervisor job in Lawrence, MA

    Start your career helping others take the first step toward recovery. Join Averhealth, a nationally recognized leader in addiction recovery monitoring, as a Male Patient Center Supervior Overseeing our Lawrence, Lowell, and Haverhill testing centers. This entry-level, full-time role (35-45 hours per week) is perfect for anyone interested in careers in healthcare, addiction services, law enforcement, or emergency services. Starting Pay: $22.00/hour Why You'll Love Working with Us Guaranteed 1.25% raise every 6 months 401(k) with employer match Annual uniform reimbursement (scrubs) Instant access to earned wages - no waiting for payday! Referral bonuses What You'll Do Greet and check in patients with professionalism and respect Conduct observed urine collections with patients who are complying with probation, completing drug treatment programs, or meeting bond requirements prepare samples for shipment Oversee teams of 2-4 drug screening representatives Keep the testing center clean, safe, and welcoming Travel to nearby locations (within 45 miles) for coverage Schedule Primarily Monday-Friday (9:45am-6:15pm) with some weekend shifts (8:45am-12:15pm). Schedules are provided about a month in advance. What We're Looking For Reliable, detail-oriented, and comfortable working with sensitive situations Able to remain calm under pressure and follow procedures precisely Physically able to stand, walk, lift up to 10 lbs, and use office equipment Grow With Us Averhealth has been named an Inc. 5000 Fastest-Growing Company three years in a row. Many of our leaders began in this very role-your career path starts here. Ready to make a difference? Apply today and connect with our recruiting team. Job Type: Full-time Pay: $22.00 per hour EEO Statement: Averhealth is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $22 hourly 9d ago
  • Ice Rink Supervisor| Part-Time | Mullins Center Community Ice Rink

    Oak View Group 3.9company rating

    Assistant supervisor job in Amherst, MA

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Ice Rink Supervisor position will report to the Ice Rink Director. The Ice Rink Supervisor will also supervise other non-supervisory part-time staff. This role will pay an hourly rate of $18.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until April 10, 2026. About the Venue This position is based at our Mullins Center. The William D. Mullins Memorial Center, also known as the Mullins Center, is a 9,493-seat multi-purpose arena (10,500 for 360 concerts), located on the campus of the University of Massachusetts, in Amherst, Massachusetts. The Mullins Center is the home of UMass Minutemen men's basketball, women's basketball, and men's ice hockey. In addition, the venue hosts numerous concerts, family shows, theater shows, and commencements annually. Located adjacent to the Mullins Center is the Mullins Community Ice Rink, which is open for public skating and racquetball, while also serving as the home rink for the UMass women's ice hockey team. Responsibilities Oversees all activity inside of the community ice rink Responsible for maintaining the highest level of ice quality for the Community Ice Rink and Mullins Center Arena ice surfaces, as required by the event schedule and facility guidelines, overseeing ice maintenance and maintaining ice making equipment in the Mullins Center Community Ice Rink and Mullins Center Arena. Understands and oversees all building operations to operate safely and with a high standard of care and customer service. Perform janitorial duties and ensures highest standard of cleanliness inside the building Perform regular daily/weekly/monthly/annual equipment maintenance: (Weekly blades changes, Bearing greasing, Tire Pressure Checks, Engine oil changes, Cleaning, etc. Understand the importance of preventative maintenance) Pro-actively performs repair and maintenance on projects requiring knowledge of use of tools Demonstrate knowledge in all building related materials, equipment, and procedures. Provides daily up-to-date reports to Ice Rink Director Provides training of other resurfacer operators, skate guards, scorekeepers, and rental room attendants in all aspects of their job descriptions. All other duties as assigned by Ice Rink Director or Mullins Center management. Qualifications Minimum Requirements: 2 years Ice Rink and Ice Maintenance related work Experience as a rink operator or ice technician strongly preferred, but will train the right candidate on ice resurfacer operation and ice maintenance. Certified Ice Technicians through the US Ice Rink Association are preferred. Cash register and cash handling experience a plus Must pass a thorough background check Possess a thorough knowledge and understanding of the Ice Rink schedule, prices, procedures, rules, and programs offered. Show a willingness to take on new challenges and go above and beyond. Be a self-starter; have ability to take directions; and be able to work in small and large groups to complete required task within time constraints and in a safe manner. Deal knowledgably, pleasantly and professionally with the general public Must be punctual and organized. Must be able to follow procedures. Ability to work without supervision Have a high school diploma, GED, or related trade school training; valid driver's license Be able to lift and carry equipment and supplies of up to 50 pounds on a regular basis. Willing to work a flexible schedule, work extra hours as needed; and work in varying weather conditions MUST have weekend availability Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $18 hourly Auto-Apply 11d ago
  • Relationship Banking Supervisor

    Banktalent HQ

    Assistant supervisor job in Douglas, MA

    We have a Unique opportunity to join our Branch team as a full-time Relationship Banking Supervisor based in our Douglas Branch. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives in a position where delivering exceptional customer service is expected, who gets excited about learning new things, and wants to work in an environment where no two days will ever be the same. If being part of a team that gets to make a difference in their community is what you have been looking for - then come join us! Position Overview As a Relationship Banking Supervisor, you will be responsible for overseeing on-site operational excellence at the Branch. This includes operational compliance, internal controls and security policies and procedures. In addition, you will ensure compliance with all laws, regulations and Bank policies. You'll work alongside the retail Branch staff while also being a manager and mentor to them. In this role you will also be expected to be the model of what exceptional customer service looks like and help coach the other members of the team to reach these standards. Primary Accountabilities Assist manager in creating a branch sales culture, including a comprehensive understanding of the location sales plans and goals, including participation in business development and outreach. Serve as customers' single point of contact on all UniBank products and services. Oversee and audit operational procedures, which may include those for safe deposit, negotiable instruments, night deposits, etc. May function as vault teller, responsible for distribution, verification and proof of vault cash. Perform security function by opening and closing the bank and vault and ensuring overall safety and security on bank grounds. Receive retail staff over and short reports to verify accuracy and to investigate problem areas. Take appropriate corrective action when warranted. Assist the Branch manager with bank security and compliance obligations; specifically, compliance with state and federal laws within the scope of the position and ensure prominent display of required posters. Supervise employees in the Bank's retail department. Carry out supervisory responsibilities in accordance with the Bank's policies and applicable laws. This may include training; planning, assigning and directing work; performance and feedback reviews, rewarding and directing employees; addressing concerns and resolving issues. Support the team by verifying transactions, signing checks, explaining procedures and providing overrides as necessary. Participate and/or assist in the development of community and networking evens during business and non-business hours. Manage in the absence of the Relationship Branch Manager. Other duties as assigned. Knowledge, Skills, Education and Work Experience Associates degree or equivalent required, Bachelor's degree preferred Minimum of 1 year in a supervisory role required 1-2 years of experience working in a retail environment required, retail banking preferred Must have excellent verbal, math and customer service skills, possess clerical accuracy and be detail oriented Demonstrated ability to handle challenging customer situations with poise and tact Cash handling and customer service experience required Ability to work a flexible schedule necessary Willingness to direct and mentor others Ability to travel to other Branch locations as needed Participation in bank sponsored events during non-bank hours is required as needed About UniBank We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule. We are unique. Unique to people. Unique to business. Unique to local government. We are UniBank. Bank Different. Bank Unique. This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements UniBank is committed to fair, competitive, and market-informed pay for our employees. The estimated base hourly rate for this position is $25.00/hr to $35.00/hr. Final hourly offer will be determined based on a particular candidate's unique combination of factors such as skills, education, experience and certifications. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current employees as part of any final offer. UniBank supports the internal growth and development of our employees and so it is rare to have an initial employment offer at the top of a positions pay grade. As a candidate, you are encouraged to have an open conversation with the hiring team regarding any compensation and benefit related questions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. Participant in E-Verify
    $25-35 hourly 5d ago

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