Assistant supervisor jobs in Michigan - 378 jobs

Status: Full Time Title: Senior Front Office Supervisor The Senior Front Office Supervisor is a leader who oversees Front Office Operations across a defined region of partner groups, while acting as a liaison between the Front Office Coordinators (FOC) and the Director of Front Office Operations Leadership team. The SFOS works alongside Clinic Operations including the Regional and Group Directors. The objective of this role is to provide the highest level of service to patients, employees, and referral sources through the coordination and administration of front office activities. The SFOS will lead FOCs of partner groups across the Alliance footprint. They will train and implement strategy and processes utilizing technology and manage human capital to ensure Alliance PT Partners is successful in this mission. The role will oversee, manage and be responsible for the front office operations of multiple clinics within their partner group and its subsidiary entities. The Senior Front Office Supervisor (SFOS) will travel between clinics within their partner group supporting current Front Office Coordinators (FOC) with Alliance Physical Therapy Partners (APTP) front office policies and procedures to enhance administrative efficiencies. Utilizing technology will be central to ensure Alliance PTP is successful in providing exceptional patient experience that is aligned with the company's mission, vision and values. The SFOS will partner with the Director of Front Office Operations (DFOO) and Alliance's clinical leaders to successfully manage the growth and profitability of the business. The SFOS will support an effective commercial company culture rooted in Alliance's core values of People First, Integrity, Compassion and Relationship Essential Duties and Responsibilities: Work effectively and collaboratively with DFOO, RD/GDs, and clinicians to execute comprehensive strategic plans for operating in a growth environment. Provides administrative support in accordance with established practice standards and departmental policies. Train new FOC hires and schedule front office coverage when the need arises. Assess and evaluate front office efficiency and workflows, indicating areas of improvement recommendations. Conducts on-site interviews for FOCs in partnership with the local Clinic Director. Conducts routine assessments and audits. Serves as the lead trainer who will onboard and train all new FOC and is responsible for setting them up for success. Implements standardization and ensures adherence to front office policies and procedures by all front office team members. Acts as a liaison between the FOCs, DFOO and CD providing support to all FOCs. Observes, supports, assists and manages current FOCs with front office policies and procedures including but not limited to implementation of coaching, counseling, corrective action and annual performance reviews. Works collaboratively with Font Office Leadership and Clinic Director to provide FOC performance feedback, coaching opportunities, and corrective action planning. Serves as the liaison between the clinic staff and patients and is responsible for effectively and professionally communicating company policies, procedures, and insurance information. Follows all Compliance, Medicare, and HIPAA policies. Answers phones, directs calls to appropriate individuals, and prepares messages. Copies, sorts, and files records related to office activities, business transactions, and other matters. Maintains filing systems either manually or electronically. Employee must be in good standing and not currently or within the past 24 months been on a formal disciplinary action. Qualifications/Skills: High school diploma or equivalent required. At least three years of administrative and clerical experience preferred. Ability to communicate effectively and professionally. Ability to handle multiple tasks in a very busy environment. Demonstrates continued interest in self-development and the development of the front office teams. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Proficient with Microsoft Office Suite or related software, ability to learn systems. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; sit; reach with hands and arms. The employee must be able to sit for prolonged periods at a desk and working on a computer. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

As an Account Supervisor, you will be responsible for monitoring and guiding the execution of all work that is delivered from the agency. You will provide excellent client service, applying the agency's best resources and effectively managing people across departments to ensure that programs are flawlessly executed on-time and on-budget. What Will You Do? * Build relationships with the appropriate client level * Understand the internal and external process for execution * Be intimately familiar with the client's brand, product, market conditions and competitors * Manage the day-to-day work flow * Review agency proposals and recommendations * Ensure weekly status report is completed and kept current * Recap client comments to internal partners through a Contact Report * Develop project briefs and obtain necessary approvals, both internal and external * Help draft, in partnership with Strategy, creative briefs, and communicate briefs to Creative, Production and Traffic * Ensure all work is accurate, reflects client comments, meets brand requirements and is on strategy * Ensure all work is delivered on time * Review appropriate work in progress prior to client presentation * Participate in weekly staff meeting * Attend interdepartmental briefing * Assist in hiring, managing, developing and promoting junior team members * Manage client's budget within agency * Work closely with upper management to identify and suggest solutions on how to improve interdepartmental and account team morale * Support the Account Director's leadership * Develop proactive business building ideas * Keep abreast of current trends and the latest technological advances * Keep manager appraised of work * Know exactly where everything is at any given time! What Do You Need? * Digital/website management background * Ability to develop and alter new processes as needed * Experience in working with creative teams to translate brand guidelines into deliverables * Strong interpersonal skills to foster optimal department and client relationships * Be both a team player and team builder * Be a problem solver * Ability to establish priorities and objectives and make realistic commitments * Ability to balance the needs of the client with the agency * Ability to head off potential conflicts and problems before they materialize, and have strong problem solving skills * Ability to work independently and willingness to take assignments readily * The confidence to offer unsolicited suggestions and ideas * Desire to maintain and continually improve personal knowledge base * Ability to change course of action when appropriate or necessary * Ability to handle pressure and stress without sacrificing quality * Ability to maintain constructive project goal direction in the face of unanticipated time constraints * Superior organization skills and be detail oriented * Professional and positive attitude * Ability to juggle multiple assignments * Ability to work in a fast-paced environment * Excellent communication skills, both written and oral * Great listening skills * Computer literate; proficient in MS Office Suite About MRM MRM is a modern relationship marketing agency that delivers transformative creative solutions at the intersection of business, culture, and technology. MRM operates in a borderless, integrated way, to allow for greater collaboration and velocity-all to the service of helping businesses grow meaningful relationships with people. MRM is part of McCann Worldgroup and the Interpublic Group of companies (NYSE: IPG), and spans 35 offices across North America, Latin America, Europe, the Middle East, and Asia Pacific. For more information, please visit ************ We love our diverse workplace! MRM is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status or any other occupationally irrelevant criteria.

About the Role Process Improvement & Standards Enforcement Investigate and identify root causes of long-term or recurring issues in material control, production execution, and inventory accuracy. Continuously refine end-to-end material lifecycle processes - from work order issuance to accounting closure and inventory reconciliation - tightening standards and enforcing daily compliance. Promote automation and intelligent system improvements, reducing manual processes and increasing reliability of data and reporting. Responsibilities Manage scrap account processes, ensuring proper documentation, evaluation, and accounting. Support system troubleshooting on the production line related to order processing or master data errors. Act as a cross-functional liaison between production, planning, warehouse, and IT teams to ensure operational alignment and rapid issue resolution. Provide training for Ford colleagues for all above activities & procedure establishment. Qualifications Bachelor's degree in Industrial Engineering, Manufacturing Systems, Supply Chain Management, or related field. Required Skills 3+ years of experience in a manufacturing operations, production planning, or inventory control role. Proficiency in ERP (SAP, Oracle, etc.) and MES systems. Experience with Power BI, RPA, or similar data automation/reporting tools. Strong analytical, organizational, and troubleshooting skills. Able to skillfully use Excel, PPT and other office software.

Contact Center Inbound Supervisor Location: St. Joseph, MI Job Id: 3103 # of Openings: 1 Contact Center Inbound Supervisor - St. Joseph (Full-Time) ABOUT HONOR: At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking. OUR TEAM: As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day. At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor. COMMITMENTS TO LIVING "I AM HONOR": Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions. The Platinum Rule - Treat others the way they want to be treated. Make the Connection - Develop genuine relationships so you can provide a "WOW" experience. See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized. Reason over Rules - Make decisions that are good for the person and good for Honor. Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs. WHAT WE ARE LOOKING FOR: Supervises a team of Inbound Specialists to deliver an efficient, timely, and exceptional member experience. Provides coaching, training, guidance, escalated support, and subject matter expertise to the Contact Center and direct team. Actively monitors team's performance by analyzing reports, conducting call evaluations, and provides in the moment training and coaching. Identifies and implements process improvements to enhance member experience and reduce friction. Sets the example for the team by providing the highest level of member experience when taking calls and operating with a sense of urgency while leading and growing the team to exceed goals. WHAT WE EXPECT FROM YOU: EDUCATION/CERTIFICATION: High School diploma or equivalent is required. Associate's degree in Business is preferred. EXPERIENCE REQUIRED: Three years to five years of similar or related experience, including preparatory experience. KNOWLEDGE/SKILLS/ABILITIES: Knowledge of company products and sales policies and procedures. Must have a demonstrated ability to keep finances in order. Good interpersonal, customer service and problem-solving skills. Ability to pay attention to detail. Strong listening, verbal and written communication skills. Demonstrated ability to work well in a team environment. Demonstrated ability to follow company policies, guidelines and procedures. WHAT'S IN IT FOR YOU: Honor has excellent benefits for all full and part time team members. We offer: Medical with prescription coverage, Dental, and Vision. 401k employer contribution & matching program. Incentive eligible. Paid time off and paid holidays (including your birthday!). Paid community volunteer hours. Wellbeing spending account. Various discounts on credit union products and services for team members & their families. Additional perks included. Apply for this Position

Position OverviewThis is a high impact position within our business, we are seeking a person that has technical experience and will thrive in the culture of our organization. The Assistant Water Mitigation Supervisor is responsible to implement the process improvement and practices across the organization as well as ensuring company policies, industry standards, compliance and regulatory requirements are followed. The Assistant Water Mitigation Supervisor supervises the Water Mitigation Team and ensures water mitigation and customer experience standards are met. Ultimately, we'll trust you to help us remain compliant, efficient and profitable during business. The Assistant Water Mitigation Supervisor leads and motivates the water mitigation team, finding ways to increase quality of customer experience and implement best practices across all levels. Job Responsibilities Responsible for the production, procurement, and planning of daily operations Ensures timely, compliant and accurate management of work order processes, business information, and licensing management ensuring the company's processes remain legally compliant Participates with Operations Manager in development of operational and business strategies, supporting the CEO or Owner's vision and process ideals Conducts onsite field evaluations for compliance for licensing, vehicle, regulatory, EHS, Safety, DOT, quality and company policies. Escalates opportunities for improvements/corrections directly to ownership. Coordinates with sales management team to deliver on commitments to customers. May be involved in the sales process on selected accounts Provides direct support to office personnel, technicians, and sales associates regarding customer escalations, technical questions and support, and standard operating procedures. Oversees and reviews daily operational and compliance metrics, as well as the escalation, tracking, and resolution of issues Supervises production staff members, estimators and claims coordinators Influences selection of vendors and manages ongoing vendor relationships Communicates with all relevant employees to ensure delivery times are met Communicating process changes to relevant parties to ensure a successful business Coordinates activities that affect operational decisions and business requirements Ensuring that health and safety regulations are followed Improve operational management systems and processes and provides training for new initiatives and technology launches Manages the growth and success of the team, providing guidance to employees Managing internal assets of the company such as equipment, materials and supplies Monitors KPIs- production quality standards and ensures process safety standards are met Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis Reviewing workloads and manpower to ensure targets are met. May train and supervise staff Job Requirements 3-5 years equivalent experience in similar role Ability to effectively present training and/or information, respond to questions from groups of managers, employees, customers, and clients verbally and/or in writing Valid driver's license and a satisfactory driving record Skilled in using computers or necessary technology to include Microsoft Office products such as Word, Excel, Outlook, PowerPoint Experienced using Xactimate and XactAnalysis, utilizing reports to improve operations 3-5 years experience as a lead water technician preferred Ability to work closely with, influence, and hold senior leaders accountable to resolving issues or capitalizing on opportunities Ability to engage and motivate others to drive results Ability to manage time and workload effectively Ability to work in a team environment Excellent problem solving and communication skills, written and verbal Experience in Negotiating with suppliers/sub-contractors/vendors Familiarity with business and financial principles Knowledge of organizational improvement Strong Leadership- Proven ability and work experience as Assistant Water Mitigation Supervisor or similar role Outstanding organizational skills Understanding of organizational behavior and knowledge of the restoration industry IICRC Water certification Physical Demands and Working ConditionsThe physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Incumbent must be prepared to: Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required. Express or exchange ideas with others and receive and act on detailed information given. For safety reasons, respirators, which are used in certain situations, must be able to seal to your face. Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. Compensation: $28.00 - $30.00 per year Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

ClearView Building Maintenance Inc. is a woman owned commercial cleaning company expanding throughout MidMichigan. Recently receiving the Award of Achievement in Diversity Equity and Inclusion from the Flint & Genesee Group (Chamber) we are now looking to grow our family business. Eligible candidates will be customer focused, take ownership, have integrity and be adaptable. You will receive one on one on the job training, ongoing performance evaluation and communication. Exceptional employees are encouraged to pursue our developing pathway to leadership. Location: Genesee County & Surrounding Areas Schedule: Evening / PM Shifts, Some Weekends, M-F Reports To: Working PM Zone Supervisor & Office Management ClearView Building Maintenance is growing, and we're looking for a highly motivated leader to join our PM team! The Working PM Assistant Supervisor supports the success of our janitorial teams by ensuring quality standards are met, assisting with training, and stepping in to support nightly operations. What You'll Do Support & Fill-In Assist cleaning staff when additional support or coverage is needed Training & Staff Development Train, motivate, and guide new and existing employees Reinforce company policies and best practices Help build strong, confident teams through hands-on leadership Planning & Coordination Work with supervisors and leadership on nightly schedules and staffing needs Coordinate janitorial work across multiple properties Quality Control Conduct random site visits and inspections during cleaning hours Ensure all work meets quality, accuracy, and safety standards Address service concerns and take corrective action when required Communication & Reporting Maintain consistent communication with leadership and staff Take and direct calls a few nights per week to support the PM shift Submit nightly reports based on observations and feedback Inventory & Equipment Monitor supply levels and maintain proper stocking Ensure equipment is functioning and request repairs when needed Special Projects Assist with floor care, deep cleaning, and event support as assigned Introductory Zone Support Take responsibility for a small group of assigned locations including reviewing and confirming clock-ins What We're Looking For Strong communication and leadership skills Reliable, self-motivated, and detail-oriented Able to work independently and problem-solve in real time Experience in janitorial or supervisory roles a plus (but willing to train the right person) Valid driver's license/insurance and dependable transportation required Why ClearView? Opportunities to grow into full supervisory roles Supportive leadership team Competitive pay and benefits Paid training and long-term career development Do you think this opportunity if for you? Then we need to talk! We have a LIMITED number of cleaning positions available exclusively for the people described above! Schedule: Evening shift Monday to Friday Night shift Some weekends Ability to commute/relocate: Flint and surrounding areas, MI: Reliably commute or planning to relocate before starting work (Preferred) ClearView Building Maintenance is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Assistant Supervisor Field Operations trilogycorporate.com As an Assistant Supervisor, you will be responsible for performing a variety of cleaning tasks. This is an active position which requires a high level of physical stamina. As an Assistant Supervisor you will be an essential part of the team, ensuring that cleaning tasks are completed safely and accurately. Responsibilities Sanitize kitchenettes, fitness rooms, and restrooms (toilets, sinks, floors). Vacuum, sweep, mop, dust, and wipe surfaces in offices and common areas. Remove trash and load into dumpsters. Clean windows, mirrors, and glass. Restock supplies (toilet paper, towels, soap). Team Support & Supervision Serve as the primary point of contact during the 2nd shift, providing guidance to staff. Delegate daily tasks and assist with training new employees. Monitor site tidiness, equipment upkeep, and supply inventory. Client & Mailroom Services Assist with client projects and conference room setups. Process outbound mail/packages with tracking; receive/distribute inbound mail. Other Responsibilities Follow safety procedures to maintain a safe environment. Adapt to changing tasks and priorities. Support client operations as required. Requirements Experience & Skills Excellent written and verbal communication skills to collaborate with team members and clients. Attention to detail to ensure accuracy and efficiency. Willingness to follow instructions and learn new skills. Basic math skills for inventory and supply counts. Ability to work independently and as part of a team. Physical Abilities Physical stamina and mobility, including the ability to lift, push, and pull up to 50 lbs. Frequent bending, lifting, and reaching. Ability to climb stairs and stand for long periods. Comfortable using equipment such as backpack vacuums, floor scrubbers, and other heavy machinery. Work Style & Availability Comfortable working in an active, professional office environment. Flexible schedule to cover 1st or 2nd shift as needed. Availability to work occasional overtime. Willingness to adapt to changing tasks and priorities. Licensing & Transportation Valid driver's license, reliable transportation. Work Conditions This is a physically active role, including standing, walking, bending, lifting, and reaching for extended periods. You will use cleaning equipment and be exposed to cleaning chemicals, following all safety protocols. Work takes place in a professional office environment with team collaboration and client interaction. Full-time Benefits Consistent, predictable schedule. Platinum & Gold Blue Cross/Blue Shield health insurance, dental insurance and optical insurance available to all employees and Trilogy pays for most of the premium. Accrued paid Personal Time and Vacation. 9 paid holidays per year. Daily opportunities to earn bonuses - up to $100 per month! Interested in advancement? This role is more than just a job. We strongly believe in providing you a path to thrive as an Assistant Supervisor and to grow within our company if you're interested. Here is what a typical advancement path looks like: Assistant Supervisor >> Cleaning Supervisor >> Site Manager >> Operations Manager For more information: Careers -- About Trilogy -- trilogycorporate.com Facebook -- ****************************************** Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Trilogy Corporate Services reserves the right to amend and change responsibilities to meet organizational needs as necessary. Equal Opportunity Employer: Trilogy Corporate Services, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Community-Based Recovery Services Supervisor: OnPoint is looking for a dynamic, organized, and dedicated professional to join our team as a full-time Community-Based Recovery Services Supervisor. In this role, you will provide day-to-day operational leadership for designated programs and services, ensuring compliance with funding, regulatory, agency, and best practice standards. You will collaborate with a team of professionals to promote the success of community-based recovery services, ensuring high-quality care and support for individuals in need. The ideal candidate will be passionate about making a difference in the lives of others, while effectively managing resources and maintaining program integrity. PAY RANGE/BENEFIT PACKAGE: Salary Range: starting at $63,885.71 up to $88,162.29 annually - placement above minimum salary is based on experience. OnPoint Benefits: 401(a) retirement: employer matching 457 retirement Paid holidays Benefits effective date of hire: Medical insurance Dental insurance Vision Coverage Employer funding of Health Savings Account (up to elected deductible amount) Employer Paid benefits: Disability insurance Life insurance (up to $50,000) Paid Time Off REQUIRED QUALIFICATIONS: Master's degree in a discipline that supports public and third-party reimbursement. Full State of Michigan (LARA) License. Certified Advanced Alcohol and Drug Counselor - Development Plan (CAADC - DP) through the Michigan Certification Board for Addiction Professionals (MCBAP) or willingness to pursue within one month of hire required. 3 years of professional experience working with and supporting the target population required. Strong advocate of recovery-oriented systems of care, person-centered planning, and outcome-focused service delivery required. PREFERRED QUALIFICATIONS: CAADC 1 year of relevant experience as a clinical or program supervisor. Certification in relevant evidence-based practices. Public behavioral health system experience. Lived experiences with mental illness/developmental disabilities/co-occurring disorders/substance use disorders valued. GENERAL RESPONSIBILITIES: Model and maintain an environment focused on exceptional and individualized service delivery, marked by ongoing assessment, responsiveness, flexibility, measurable impact, and internal and external coordination. Ensure designated programs and services reflect relevant funding, regulatory, agency and best practice standards. Provide direct supervision for designated team members. Establish schedule and structure for 1:1 session. provide feedback on job performance, focused on funding, regulatory, agency and best practice standards. Monitor documentation of services and provide feedback to improve performance to established standards. Complete performance evaluations according to established standards. Engage in utilization and capacity management processes, providing operational context to analysis and planning; implement established processes as directed by Program Manager Identify trends in target populations, service delivery and gaps, risk management, and staff strengths and challenges. Participate in program development efforts in the direction of the Program Manager Participate in screening, orientation, and training for program staff, with strong and accurate knowledge of funding, regulatory, agency and best practice standards. Develop and maintain internal partnerships to effectively participate in interdisciplinary team service delivery. Support external partnerships to ensure collaborative and integrated service delivery. Maintain a caseload as assigned/as needed. Actively participate in agency leadership teams, committees, and initiatives in the direction of the Program Manager. Perform other duties as assigned. EQUIPMENT/TECHNOLOGY KNOWLEDGE: Basic iPhone Knowledge Office 365 Skills Electronic Medical Record (EMR) POSITIONS TO BE FILLED: One full-time position (40 hours/week)

This is a full time evening, hands on, Assistant Janitorial Supervisor Position. This position will be typically Monday - Friday but could also include some weekend coverage. Some of the cities to be covered will include Clinton Twp., Birmingham, Berkley, Shelby Twp., Farmington Hills, and Bloomfield Hills. Normal start time is 5:00pm. Hourly pay rate: $17.00/hr + gas card (biweekly pay) U.S. Servico, Inc., is looking for energetic, and driven individuals to join our team! Become part of our dedicated and ever growing team that disinfects and cleans buildings for people relying on our services to stay open and operating. Find the right opportunity for you today! Candidates must be 18 years or older with the ability to understand and adhere to all safety guidelines and regulations. Reasons You'll Love Working Here: - You will start Earning Time Off (ETO) from the minute you first clock in! - Unlimited opportunities to receive $50 referral bonuses after 60 days. - Health Coverage - Many of our entry-level employees become leaders in operations and other areas Responsibilities of this position include: -Establishing work standards -Conducting site evaluations to ensure all are being cleaned and detailed to customers satisfaction, following closely to the scope of work expected -Orientation and training of employees -Ensuring the highest level of cleanliness, quality and safety -Fill in for absent employees if/when needed to clean service areas according to Servico Standards (reviewed during training) -Special work projects as requested -Cover open shifts -Working with warehouse to ensure janitor closets are stocked -Evaluating janitor closets for organization -Able to use cleaning equipment if required (i.e. canister or backpack vacuum, walk behind floor scrubber, and mopping systems) -Using various cleaning chemicals -Able to bend, stand, lift, etc. -Ability to use cellphone application to clock in and clock out for scheduled work hours -Ability to use cellphone application to complete inspection reports and post pictures -Show up to location on time, every time as scheduled -Demonstrate ability to work in a team like setting or individually -Able to work with minimal supervision from upper management -Ability to lift up to 25 lbs Requirements Requirements of this position include: -Valid driver's license and a reliable vehicle -Ability to travel up to 75% -Excellent attention to details -Min. 2 years of Commercial Cleaning experience reflected on resume -Good communication skills -Ability to plan, organize, prioritize, and achieve effective time management -Ability to work well under pressure -Self - directed Cleaning Duties are but not limited to: -Basic commercial cleaning -Mopping and vacuuming (possible floor scrubber) -Detailing -Dusting and wet wiping -Trash removal -Bathroom cleaning -Supply stocking Qualifications Basic Qualifications: -High School and/or GED is encouraged -Previous commercial cleaning preferred; i.e., Office, Medical, Retail -Previous management experience required -Must have reliable transportation to the job site

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under the direction of the Manager, the Donor Services Supervisor is responsible for maintaining, motivating, encouraging and developing staff to attain their full potential through positive reinforcement and corrective action as necessary. The Supervisor will assist in creating and implementing systems and processes to provide oversight of blood and blood procurement activities. Associate is responsible for supervising and assisting Donor Services associates in the procurement of blood products from donors and/or patients to support production requirements. This may include assisting in the recruitment of donors for automated blood collection procedures as applicable per site or mobile. The Supervisor partners with Donor Services management to ensure that the Donor Services Department is achieving its goals for overall quality, cost and production. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Plans, implements and supervises functions of assigned associates who collect blood and blood components, and/or supporting areas such as document control, training and scheduling. Communicates changes and problems to associates and verifies their understanding of changes in policy/procedures. Projects workflow, prioritizes duties, troubleshoots, and problem solves. Serves as a public relations contact for donors, patients, coordinators, recruiters, and the general public. Acts as a preceptor to new associates as assigned and conducts in-service training, as applicable. Accurately performs, as required, all pre-activities defined by departmental procedure for which the associate has successfully completed training and for which competency assessment is current. Works in all technical capacities as needed. Ensures donor related documents are complete and accurate, as applicable. Performs waived tests as described by the Clinical Laboratory Improvement Amendment of 1988, as applicable. Listed below are CLIA supervisory responsibilities for those supervising collection sites that perform hematology testing: * Is accessible to collection personnel at all times testing is performed to provide on-site telephone or electronic consultation to resolve technical problems in accordance with policies and procedures (SOPs) established by the director. * Provides day-to-day supervision of moderate complexity test performance (automated hematology) by collection personnel. * Monitors test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained. * Assures that all remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications, policies, and procedures. * Ensures that donor test results are not reported until all corrective actions have been taken and the test system is properly functioning. * Provides orientation to all collection personnel. * Annually evaluates and documents the performance of all testing personnel. Evaluate new personnel initially and at six months. Observes, documents and evaluates performance of Donor Services associates through competency observations and observation form usage, as applicable. Prepares/administers annual performance appraisals for assigned staff. Makes recommendations about scheduling and/or monitoring of associate's work assignments and promotional opportunities. Adheres to, and enforces all, including but not limited to, Versiti, AABB, FDA, CLIA, ISDH, and EMEA policies and procedures, as applicable. Oversees Donor Services associates to ensure they remain in compliance and follow the above policies/procedures as applicable. Must maintain knowledge of and observe all regulatory requirements and practices, including FDA current Good Manufacturing Practices and Good Tissue Practices, as applicable Ensures all regulatory requirements are met while creating an atmosphere for donors/patients/staff to have a positive experience. Drives Versiti vehicle when needed to complete job-related functions. Complies with and enforces all Versiti safety policies and procedures. Follows universal precautions and protective measures required by Versiti and outside regulatory agencies. Incumbent may be exposed to blood or body fluids and may be in areas which contain these items. Conducts coaching/counseling sessions, as required, to identify and address technical concerns, customer service issues and employee related issues. Conducts / attends all required departmental meetings and training sessions as required and participates in the trial and evaluation of new methods and equipment. Responsible for meeting departmental productivity and quality standards, identifying problems within the work area as they occur, performing root cause analysis, and offering process improvements Achieves mobile/donor center collection goals by managing to daily goal (which includes day of automation conversions, split rates, equipment run rates, inventory needs). Participates in obtaining organizational goals through replenishment strategies (i.e. re-booking, apheresis education, email information collection). Motivates and mentors staff to achieve, and strive to exceed, the requirements of their position. Acts as a positive role model. Maintains required level of communication, which includes using email, phone, and other modes of communication, as applicable. On call, as required, to address urgent issues affecting drive or donor center operation, including addressing scheduling issues. Performs essential functions which may include working irregular hours that include late nights, early mornings and weekends at various locations. Maintains confidentiality and discretion as required. Performs other duties as required, which relate to Blood Center functions. Performs other duties as assigned Complies with all policies and standards Qualifications Education High School Diploma or equivalent required Bachelor's Degree preferred Experience Previous experience in customer service required 1-3 years supervisory experience required Valid driver's license required Leadership experience in a customer service environment preferred Previous phlebotomy and / or healthcare experience preferred Knowledge, Skills and Abilities Excellent customer service, interpersonal, oral and written communication skills required Ability to express oneself clearly/effectively in written and oral form Ability to communicate effectively with co-workers, management, vendors and/or customers as necessary Ability to handle sensitive or confidential information discreetly Possess the medical knowledge necessary to determine donor suitability, render immediate and proper care to donor and patient, and attend to safety and quality control issues as required by Procedure and external regulatory requirements Ability to multi-task while paying close attention to detail Well-groomed, professional appearance Ability to work in a positive manner under pressure in a fast-paced environment Ability to work well with others as a team member required Must be accessible by phone and email Ability to travel to all Versiti sites, including overnight stays, is required. Tools and Technology Personal and Network Computer required MS Office (Word, Excel, Outlook, PowerPoint) required Hemasphere required Title 21 required Multiple phone lines, printer, fax, and copy machines required Must be computer literate and able to use the necessary software and hardware to perform job functions and access company communications. required #LI-Hybrid #LI-AB1 Not ready to apply? Connect with us for general consideration.

The Clerical General Level I position will consist of office work and will allow you to expand your knowledge in Microsoft programs and other general office duties. Position Requirements: *Should have knowledge in Microsoft programs such as Word and Excel Essential Duties/Responsibilities: *Answering phones, data entry, filing, typing, and photocopying * Manual assembly * Tours * Assisting faculty and patrons * Scheduling appointments Number of Positions Available: Documents Needed to Apply: Resume Special Instructions to Applicants: EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community atferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University's Policy on Non-Discrimination, visit:Ferris Non-Discrimination Statement.

Provides Customer Service focused leadership by maintaining shift accountability through the supervision of workflow for support services departments including Nutrition/Environmental services, Patient Transport and Hospitality Technician operations. Assists manager with employee development, education and disciplinary actions on assigned shifts. Collects, monitors, analyzes summarizes data to identify potential process inefficiencies and/or quality assurance issues Mentors and guides employees in their current role and professional growth, provides consistent and continuous input regarding employee performance. Communicates, collaborates and acts as a resource to customers, employees, management and other members of the health care team with regard to any care issues within scope.Essential Functions Assumes shift accountability for supervising the daily activities of team members to ensure consistency with current policies, procedures, protocols and standards. Makes suggestions for change and provides input into policies, procedures, and goals. Supports the development of the staff schedule to ensure operational needs are met and overtime costs and FTE's are managed through payroll verification. Responsible for interviewing, hiring, and training employees; planning and assigning work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Acts as a customer advocate by providing ongoing communication with customers, staff, and management regarding service issues. Assists in the development / data collection / analysis / action plan related to area of responsibility. Qualifications Required High School Diploma or equivalent Preferred Associate's Degree or equivalent 3 years of relevant experience Related experience in one or more of the service lines that will be managed Required 2 years of relevant experience Leadership Required 1 year of relevant experience Customer Service Required CRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days required Or CRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days required CRT-Basic Life Support Instructor (BLS INSTR) - ARC American Red Cross 90 Days preferred Or CRT-Basic Life Support Instructor (BLS INSTR) - AHA American Heart Association 90 Days preferred CRT-Food Protection Manager - Trust20 Trust20 90 Days required Or CRT-ServSafe Manager - NRA National Restaurant Association 90 Days required Or CRT-Food Handler - Trust20 Trust20 90 Days required Or CRT-ServSafe Allergen - NRA National Restaurant Association 90 Days required Or CRT-Food Allergy - Trust20 Trust20 90 Days required Physical Demands Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs Waist to Waist > 5 lbs: Seldom up to 10 lbs Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs Waist to Overhead > 5 lbs: Seldom up to 5 lbs Bilateral Carry > 5 lbs: Seldom up to 10 lbs Unilateral Carry > 5 lbs: Seldom up to 10 lbs Pushing Force > 5 lbs: Seldom up to 10 lbs Pulling Force > 5 lbs: Seldom up to 10 lbs Sitting: Frequently Standing: Occasionally Walking: Frequently Forward Bend - Standing: Seldom Forward Bend - Sitting: Seldom Trunk Rotation - Standing: Seldom Trunk Rotation - Sitting: Occasionally Squat: Seldom Stair Climbing: Seldom Crawling / Kneeling: Seldom Driving: Seldom Reach - Above Shoulder: Seldom Reach - at Shoulder or Below: Seldom Handling: Occasionally Forceful Grip > 5 lbs: Seldom Forceful Pinch > 2 lbs: Seldom Finger/Hand Dexterity: Frequently Visual Acuity ¹ [None = No; Seldom = Yes]: Seldom How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Zeeland Hospital - 8333 Felch - Zeeland Department Name EVS Transport and Linen Leadership CHW - Corporate Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8am- 5pm with availibilty to cover 3rd shift and 2nd. Days Worked Primarily Mon - Friday with occasional Weekends Weekend Frequency On-call weekends CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.

Contracted District: Flint Community Schools To apply for this position, please email your resume and a statement of interest to ****************************** The Student Service Monitor, employed by Edustaff, provides in-person support to students accessing online therapy and specialized instruction sessions. Responsibilities include escorting students to designated online access locations, assisting with login and troubleshooting, documenting participation, and ensuring a focused, distraction-free environment. The role involves reporting conduct violations, encouraging student engagement, and adhering to school policies while maintaining professionalism and confidentiality. Please see attached job description for position requirements and duties. Education: High School Diploma or GED required. Experience: Previous experience working with children or adolescents preferred. $15.00 per hour 15-30 hours per week Up to 183 days per year No benefits Acceptance of any placement offer will be considered an “at will” employment relationship with Edustaff, not the District. There will be no contractual relationship or promise made concerning your worksite placement at the District beyond the specific relational definitions outlined in the Edustaff documents. Ultimately, either you or Edustaff can terminate the employment relationship with no cause at any time.

FIND A CAREER THAT MAKES A DIFFERENCEWITH A JOB AT THE Y! Now Hiring Welcome Center Supervisor at the Carl's Family YMCA YMCA Employee Benefits FREE Family Membership & Discounted Access to Programs Flexible Scheduling Family-friendly Work Environment Employee Assistance Program & Retirement Plan General Function The Welcome Center Supervisor supports all aspects of a high-quality YMCA user experience. The Welcome Center Supervisor will train, manage and schedule for the Member Experience Team. The Welcome Center Supervisor is responsible for providing assistance to YMCA members, prospective members and guests at all times exhibiting excellent communication and customer service skills upholding the member experience standards. Education/Experience/Training/Certifications A high school diploma, administrative and supervisory experience, and excellent communications skills required. Must possess the ability to follow through on requests, meet deadlines, manage multiple priorities, and provide the highest level of customer service. Must be available to work early mornings, nights, weekends, and/or holidays with a minimum of one evening, one early morning, and one weekend per month. Position Benefits Paid Time Off and 10 Paid Holidays Medical, Dental, Vision, Life, and AD&D Insurance Short-term/Long-term Disability and Flexible Spending Account Job Duties & Responsibilities Provide exceptional customer service at all times to members and staff. Manage the interviewing, hiring, and training of Member Experience Team. Support the management of the Member Experience Team's schedule and ensure adequate staffing at all times, with assistance from the Associate Executive Director. Track all inquiries, follow up calls, tours, sales and guest visits in prospect management systems as assigned. Assist with all aspects of membership sales, terminations and exit interviews, including making new member and NSF phone calls. Meet monthly sales goals. Work nights, weekends and closeouts required. Support the development and/or coordination of special events, presentations, seminars, and membership promotions within the community. Make sure event calendar is up to date with member engagement events. Personally lead the member experience by working at the Welcome Center at least 20 hours/week. Serve as back-up to the Business Office Manager and perform business office duties at other branches as needed. Serve as an Shift Lead (4-hour shift) up to 3 times per week. Abilities & Skills Ability to participate in all physical aspects of the position. Ability to sit and stand from a seated position when interacting with members. For more opportunities to join our team, please visit the YMCA of Metropolitan Detroit's career page (ymcadetroit.org/careers).

$5000 SIGNING BONUS

The Account Supervisor role is responsible for the relationship between the agency and day-to-day clients, providing strategic guidance to clients, managing the account team's performance and cultivating strong client relationships to encourage new and repeat business. The Account Supervisor demonstrates thinking across the client's line of business and not just on their teams' assigned projects. They act as a trusted advisor and partner to the client. The Account Supervisor has expert marketing skills, the ability to anticipate needs, is an experienced executor and has the confidence to express and author informed opinions. RESPONSIBILITIES: Manage the execution of numerous multi-channel marketing and advertising communications programs that have a focus on CRM, including Direct Mail, Email, and Website. Projects can also include Social, Display, and other marketing communications. Partner with analytics and strategy teams to interpret data, identify key insights and monitor campaign performance. Also create test plans, strategies and recommendations for your lanes of business. Writes clear, powerful, insight driven creative briefs, presentations, and other strategic documents. Guide the team and collaborate across the agency to drive creative and innovation. Responsible for status and keeping key internal folks and clients updating on the status of all program activities. Responsible for budget management. Master a strong knowledge of the client's products, branding and style guide. Nourish and safeguard the client relationship, maintaining contact and building rapport at various levels in the organization. Demonstrate strong collaboration, communication skills, across the entire team. Periodic out of town travel to attend press checks or client events. EDUCATION & EXPERIENCE: Minimum four years' experience leading projects and accounts. Must have agency experience. Experience managing CRM campaigns end-to-end through strategy to execution with an added bonus for having experience managing social display media. Experience in reviewing analytics reports understanding key metrics with the ability to analyze, interpret, and assess strategic impact for current programs. This person will have a sense of urgency, attention to detail, and the ability to work under very tight deadlines while managing multiple projects when needed. Must be extremely organized, detailed and accurate. Skilled at writing decks and presentations. Strong business writing, communication, and interpersonal skills. Proactive, self-starter who can work as part of a team primarily and independently when needed. Highly skilled in building and managing project schedules and timelines. Solution oriented problem-solving approach. MRM//McCann is an EEO/AA employer and does not discriminate on the basis of race, color, religion, creed, gender, sexual orientation, age, gender identity, marital status, citizenship, disability, genetic information or veteran status or any other basis prohibited by applicable federal, state, or local law. MRM//McCann participates in e-Verify.

Salary: $20-22/hour Assistant Supervisor Field Operations trilogycorporate.com As an Assistant Supervisor, you will be responsible for performing a variety of cleaning tasks. This is an active position which requires a high level of physical stamina. As an Assistant Supervisor you will be an essential part of the team, ensuring that cleaning tasks are completed safely and accurately. Responsibilities Sanitize kitchenettes, fitness rooms, and restrooms (toilets, sinks, floors). Vacuum, sweep, mop, dust, and wipe surfaces in offices and common areas. Remove trash and load into dumpsters. Clean windows, mirrors, and glass. Restock supplies (toilet paper, towels, soap). Team Support & Supervision Serve as the primary point of contact during the 2nd shift, providing guidance to staff. Delegate daily tasks and assist with training new employees. Monitor site tidiness, equipment upkeep, and supply inventory. Client & Mailroom Services Assist with client projects and conference room setups. Process outbound mail/packages with tracking; receive/distribute inbound mail. Other Responsibilities Follow safety procedures to maintain a safe environment. Adapt to changing tasks and priorities. Support client operations as required. Requirements Experience & Skills Excellent written and verbal communication skills to collaborate with team members and clients. Attention to detail to ensure accuracy and efficiency. Willingness to follow instructions and learn new skills. Basic math skills for inventory and supply counts. Ability to work independently and as part of a team. Physical Abilities Physical stamina and mobility, including the ability to lift, push, and pull up to 50 lbs. Frequent bending, lifting, and reaching. Ability to climb stairs and stand for long periods. Comfortable using equipment such as backpack vacuums, floor scrubbers, and other heavy machinery. Work Style & Availability Comfortable working in an active, professional office environment. Flexible schedule to cover 1st or 2nd shift as needed. Availability to work occasional overtime. Willingness to adapt to changing tasks and priorities. Licensing & Transportation Valid drivers license, reliable transportation. Work Conditions This is a physically active role, including standing, walking, bending, lifting, and reaching for extended periods. You will use cleaning equipment and be exposed to cleaning chemicals, following all safety protocols. Work takes place in a professional office environment with team collaboration and client interaction. Full-time Benefits Consistent, predictable schedule. Platinum & Gold Blue Cross/Blue Shield health insurance, dental insurance and optical insurance available to all employees and Trilogy pays for most of the premium. Accrued paid Personal Time and Vacation. 9 paid holidays per year. Daily opportunities to earn bonuses up to $100 per month! Interested in advancement? This role is more than just a job. We strongly believe in providing you a path to thrive as an Assistant Supervisor and to grow within our company if youre interested. Here is what a typical advancement path looks like: Assistant Supervisor >> Cleaning Supervisor >> Site Manager >> Operations Manager For more information: Careers -- About Trilogy -- trilogycorporate.com Facebook -- ****************************************** Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Trilogy Corporate Services reserves the right to amend and change responsibilities to meet organizational needs as necessary. Equal Opportunity Employer: Trilogy Corporate Services, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This is a full time, hands on, assistant janitorial supervisor position. This position will be typically Monday - Friday but could also include some weekend coverage. Some of the cities to be covered will include Howell, Commerce Charter Twp., Wixom, Walled Lake, Detroit and Trenton. Normal start time is 8:00am. Hourly pay rate: $17.00/hr + gas card (biweekly pay) U.S. Servico, Inc., is looking for energetic, and driven individuals to join our team! Become part of our dedicated and ever growing team that disinfects and cleans buildings for people relying on our services to stay open and operating. Find the right opportunity for you today! Candidates must be 18 years or older with the ability to understand and adhere to all safety guidelines and regulations. Reasons You'll Love Working Here: - You will start Earning Time Off (ETO) from the minute you first clock in! - Unlimited opportunities to receive $50 referral bonuses after 60 days. - Many of our entry-level employees become leaders in operations and other areas Responsibilities of this position include: -Establishing work standards -Conducting site evaluations to ensure all are being cleaned and detailed to customers satisfaction, following closely to the scope of work expected -Orientation and training of employees -Ensuring the highest level of cleanliness, quality and safety -Fill in for absent employees if/when needed to clean service areas according to Servico Standards (reviewed during training) -Special work projects as requested -Cover open shifts -Working with warehouse to ensure janitor closets are stocked -Evaluating janitor closets for organization -Able to use cleaning equipment if required (i.e. canister or backpack vacuum, walk behind floor scrubber, and mopping systems) -Using various cleaning chemicals -Able to bend, stand, lift, etc. -Ability to use cellphone application to clock in and clock out for scheduled work hours -Ability to use cellphone application to complete inspection reports and post pictures -Show up to location on time, every time as scheduled -Demonstrate ability to work in a team like setting or individually -Able to work with minimal supervision from upper management -Ability to lift up to 25 lbs Requirements Requirements of this position include: -Valid driver's license and a reliable vehicle -Ability to travel up to 75% -Excellent attention to details -Min. 2 years of Commercial Cleaning experience reflected on resume -Good communication skills -Ability to plan, organize, prioritize, and achieve effective time management -Ability to work well under pressure -Self - directed Cleaning Duties are but not limited to: -Basic commercial cleaning -Mopping and vacuuming (possible floor scrubber) -Detailing -Dusting and wet wiping -Trash removal -Bathroom cleaning -Supply stocking Qualifications Basic Qualifications: -High School and/or GED is encouraged -Previous commercial cleaning preferred; i.e., Office, Medical, Retail -Previous management experience required -Must have reliable transportation to the job site

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under the direction of the Manager, the Donor Services Supervisor is responsible for maintaining, motivating, encouraging and developing staff to attain their full potential through positive reinforcement and corrective action as necessary. The Supervisor will assist in creating and implementing systems and processes to provide oversight of blood and blood procurement activities. Associate is responsible for supervising and assisting Donor Services associates in the procurement of blood products from donors and/or patients to support production requirements. This may include assisting in the recruitment of donors for automated blood collection procedures as applicable per site or mobile. The Supervisor partners with Donor Services management to ensure that the Donor Services Department is achieving its goals for overall quality, cost and production. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Plans, implements and supervises functions of assigned associates who collect blood and blood components, and/or supporting areas such as document control, training and scheduling. Communicates changes and problems to associates and verifies their understanding of changes in policy/procedures. Projects workflow, prioritizes duties, troubleshoots, and problem solves. Serves as a public relations contact for donors, patients, coordinators, recruiters, and the general public. Acts as a preceptor to new associates as assigned and conducts in-service training, as applicable. Accurately performs, as required, all pre-activities defined by departmental procedure for which the associate has successfully completed training and for which competency assessment is current. Works in all technical capacities as needed. Ensures donor related documents are complete and accurate, as applicable. Performs waived tests as described by the Clinical Laboratory Improvement Amendment of 1988, as applicable. Listed below are CLIA supervisory responsibilities for those supervising collection sites that perform hematology testing: * Is accessible to collection personnel at all times testing is performed to provide on-site telephone or electronic consultation to resolve technical problems in accordance with policies and procedures (SOPs) established by the director. * Provides day-to-day supervision of moderate complexity test performance (automated hematology) by collection personnel. * Monitors test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained. * Assures that all remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications, policies, and procedures. * Ensures that donor test results are not reported until all corrective actions have been taken and the test system is properly functioning. * Provides orientation to all collection personnel. * Annually evaluates and documents the performance of all testing personnel. Evaluate new personnel initially and at six months. Observes, documents and evaluates performance of Donor Services associates through competency observations and observation form usage, as applicable. Prepares/administers annual performance appraisals for assigned staff. Makes recommendations about scheduling and/or monitoring of associate's work assignments and promotional opportunities. Adheres to, and enforces all, including but not limited to, Versiti, AABB, FDA, CLIA, ISDH, and EMEA policies and procedures, as applicable. Oversees Donor Services associates to ensure they remain in compliance and follow the above policies/procedures as applicable. Must maintain knowledge of and observe all regulatory requirements and practices, including FDA current Good Manufacturing Practices and Good Tissue Practices, as applicable Ensures all regulatory requirements are met while creating an atmosphere for donors/patients/staff to have a positive experience. Drives Versiti vehicle when needed to complete job-related functions. Complies with and enforces all Versiti safety policies and procedures. Follows universal precautions and protective measures required by Versiti and outside regulatory agencies. Incumbent may be exposed to blood or body fluids and may be in areas which contain these items. Conducts coaching/counseling sessions, as required, to identify and address technical concerns, customer service issues and employee related issues. Conducts / attends all required departmental meetings and training sessions as required and participates in the trial and evaluation of new methods and equipment. Responsible for meeting departmental productivity and quality standards, identifying problems within the work area as they occur, performing root cause analysis, and offering process improvements Achieves mobile/donor center collection goals by managing to daily goal (which includes day of automation conversions, split rates, equipment run rates, inventory needs). Participates in obtaining organizational goals through replenishment strategies (i.e. re-booking, apheresis education, email information collection). Motivates and mentors staff to achieve, and strive to exceed, the requirements of their position. Acts as a positive role model. Maintains required level of communication, which includes using email, phone, and other modes of communication, as applicable. On call, as required, to address urgent issues affecting drive or donor center operation, including addressing scheduling issues. Performs essential functions which may include working irregular hours that include late nights, early mornings and weekends at various locations. Maintains confidentiality and discretion as required. Performs other duties as required, which relate to Blood Center functions. Performs other duties as assigned Complies with all policies and standards Qualifications Education High School Diploma or equivalent required Bachelor's Degree preferred Experience Previous experience in customer service required 1-3 years supervisory experience required Valid driver's license required Leadership experience in a customer service environment preferred Previous phlebotomy and / or healthcare experience preferred Knowledge, Skills and Abilities Excellent customer service, interpersonal, oral and written communication skills required Ability to express oneself clearly/effectively in written and oral form Ability to communicate effectively with co-workers, management, vendors and/or customers as necessary Ability to handle sensitive or confidential information discreetly Possess the medical knowledge necessary to determine donor suitability, render immediate and proper care to donor and patient, and attend to safety and quality control issues as required by Procedure and external regulatory requirements Ability to multi-task while paying close attention to detail Well-groomed, professional appearance Ability to work in a positive manner under pressure in a fast-paced environment Ability to work well with others as a team member required Must be accessible by phone and email Ability to travel to all Versiti sites, including overnight stays, is required. Tools and Technology Personal and Network Computer required MS Office (Word, Excel, Outlook, PowerPoint) required Hemasphere required Title 21 required Multiple phone lines, printer, fax, and copy machines required Must be computer literate and able to use the necessary software and hardware to perform job functions and access company communications. required #LI-Hybrid #LI-AB1