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Assistant supervisor jobs in Milford, CT

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  • Supervisor Physician Billing Follow Up

    LHH 4.3company rating

    Assistant supervisor job in Melville, NY

    LHH Recruitment Solutions is working with a healthcare client in Central Long Island to fill a SUPERVISOR OF PHYSICIAN BILLING FOLLOW UP position. Ideal candidates have 5 years of physician billing follow up experience in a fast paced environment. The role is on-site 5 days/week. Compensation includes a full benefits package including health, dental and vision insurance. Annual compensation will range from $65-$80K. Education: High School Diploma or GED - College Preferred 3 years of Supervisory Experience Skills: Maintains current industry knowledge including HIPAA regulations. Proficiency in EPIC. Full knowledge of ICD9/10 and CPT coding. Knowledge of NYS Third Party Regulations. Expertise in credit and collection practices. CPC, CCS or CCSP REQUIRED ***Must be authorized to work in the U.S. without employer sponsorship.*** If you or someone in your network fit this profile and would like to apply for this position, please submit your application alongside your resume using the link in this posting. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance #LHH / #JobOpening / #HiringNow / #NowHiring / #Hiring / #WorkWithUs / #JobAlert / #JobSearch / #JobVacancy / #CareerOpportunity / #HotJobs / #JoinOurTeam / #JobSeekers / #CareerGoals / #JobHunt / #HealthcareJobs / #NewYorkJobs / #USJobs
    $65k-80k yearly 2d ago
  • Center Supervisor

    UPS 4.6company rating

    Assistant supervisor job in Holbrook, NY

    The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner. The Center Manager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development. The ideal candidate has a post high school education (college coursework or a degree), two years of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to “listen and lead.” He or she must have a dynamic personality and must be able to motivate a team to optimize performance. RESPONSIBILITIES Performs personnel management, which includes recruiting, training, scheduling, and coaching associates Schedules work assignments and facilitates weekly or monthly staff meetings Monitors, evaluates and maximizes customer service delivery and customer satisfaction Develops and implements the store marketing program Manages Center financials and prepares/provides reporting Manages inventory Reviews daily employee timesheets and submits for payroll processing Oversees Center maintenance, including cleanliness, safety, and organization Performs other duties as assigned QUALIFICATIONS Valid Notary Public license Previous UPS store management experience including personnel and financial management experience preferred. P&L experience preferred Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Bona fide management/leadership skills Willing to accept full accountability for Center operations
    $51k-64k yearly est. Auto-Apply 60d+ ago
  • Residential Assistant Supervisor - Mental Health

    Options for Community Living, Inc. 4.0company rating

    Assistant supervisor job in Huntington Station, NY

    Job Description Options for Community Living, Inc. is committed to helping Long Island's most vulnerable families and individuals live healthier, more stable, and productive lives. In 1982, Options was established to respond to the need for housing in the community for people with serious mental illness. Today, Options serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island. *$500 Sign-on Bonus!* Options for Community Living, Inc. is looking for an Assistant Supervisor to join our team! An ideal candidate should meet the following requirements: High School Diploma or the equivalent, Bachelor's degree preferred. At least 1 year of experience working in a setting with people with mental illness QMHS Standard preferred. Valid driver's license, safe driving record, valid auto insurance and access to a vehicle is required. This position may be a great fit for someone with experience working as group home residential counselors, direct support professionals, case managers, residential managers, or residential assistant managers! Our Benefits include: Medical, Dental and Vision Insurance Generous PTO: 5 Wellness Days, 10-22 Vacation Days, 8 Sick Days, 11 Paid Holidays - yearly 403(b) retirement plan with an employer match Employee Assistance Program Tuition Assistance Wellness Initiatives Paid Training & On-the-Job Training Promotional Opportunities Mileage reimbursement Life Insurance Flexible Spending Account Salary Range: $41,860 ($23.00/hr.) - $54,600 ($30.00/hr.) The above salary range represents Options for Community Living's good faith and reasonable estimate of potential compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a salary offer, several factors may be considered as applicable (e.g., years of relevant experience, education level, language skillset, credentials, professional licensure, budget, and internal equity). Schedule: Monday, Wednesday, Friday: 7:00 AM - 3:00 PM and Tuesday, Thursday: 12:00 PM - 8:00 PM, with 1 weekend day per month (35 hours/week) Location: In person; Huntington Station, NY or Oakdale, NY Pay Type: Non-exempt Responsibilities: The Assistant Supervisor assists the supervisor with various program and household management tasks at the Community Residence and Scattered Apartment sites. The Assistant Supervisor is responsible for providing supervision of some staff at the Community Residence. The Assistant Supervisor provides various support services to the residents and is responsible for training and assisting residents in the activities of daily living. The Assistant Supervisor can perform all the duties of the Full-time Residential Counselor, in addition to carrying out the tasks listed below. Schedule staff coverage of residence and ensure adequate staffing patterns and ratios are maintained. Evaluate the performance of staff and work with Program Supervisor to address disciplinary issues. Meet with staff regularly to provide feedback and coaching. Provide documented supervision to assigned staff at least monthly. Maintain and update chore lists. Assign, post, monitor, review rotation and bring discrepancies to Program Supervisor's attention. Review site and grounds daily, arrange for special services as needed and process service requests. Conduct a monthly Physical Site Audit for all sites. Maintain household budget and ensure that expenses for household supplies, food, furniture, etc. stay within the budgeted amount. Complete timely submission of Monthly Safety Report. Maintain First Aid and Biohazard Kits. Ensure vehicle maintenance is up to date. Schedule service as needed. Ensure the timely completion of all Foothold documentation for all staff. Run Mandatory Foothold reports for all staff and residents and bring outlying findings to Program Supervisor's attention. Plan weekend activities and assist with agency-wide events for residents. Provide transportation to residents as needed. Coordinate training and provide onsite support to staff as needed. Ensure the New Staff Orientation Checklist is completed. In the event of the Program Supervisor's absence, assume responsibilities of the Program Supervisor on an as-needed basis. Oversee meal planning for the site and plan for shopping, staying within budget. Ensure that medication records are properly maintained, and policies are followed so residents maintain an adequate supply of medication. Conduct regular medication audits. Conduct weekly house meetings at the community residence. Assist residents with maintaining their benefits. Maintain client account records and ensure they are up to date. Advocate and attempt to resolve all outstanding accounts for the team at the beginning of month and prepare/update a plan of action each month. Salary Range$41,860-$54,600 USD Incredible people doing meaningful work. People come to work at Options to help improve the overall quality of life for individuals within the community. Our welcoming workforce is dedicated to helping the most vulnerable Long Islanders reach their fullest potential.
    $41.9k-54.6k yearly 28d ago
  • Food Service Team Leader

    Target 4.5company rating

    Assistant supervisor job in Orange, CT

    The pay range per hour is $25.00 - $42.50 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************* . **ALL ABOUT TARGET** Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. (*********************************** **ALL ABOUT FOOD & BEVERAGE** The Food & Beverage team enables a consistent experience for our guests by ensuring the product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts in operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store. **At Target** **,** **we believe in our** **leaders** **having meaningful experiences that help them build and develop skills for a career. The role of a Food Service Team Leader can provide you with the** **skills and** **experience** **of** **:** + Guest service fundamentals and experience building a guest first culture on your team + Food & Beverage business fundamentals: department sales trends, freshness and quality, inventory management, guest shopping patterns and pricing and promotions strategies + Planning department(s) daily/weekly workload to support business priorities and deliver sales + Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent **As a** **Food Service** **Team** **Lead** **er** **, no two days** **are ever the same, but a typical** **day** **most** **likely** **will** **include** **the following responsibilities:** + Understand sales goals, plan and execute daily/weekly workload to deliver department and store sales goals and guest engagement. Including planning food service transitions, revisions, sales plans, sampling, promotions and price change workload. + Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends). + Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader. + Assess Food Service back of house, production areas, dining spaces and merchandising spaces to ensure food safety and proper inventory levels. + Walk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-up. + Follow all food safety requirements and cleaning routines, including monitoring and recording temperature sensitive food items, as outlined in Target's policies and procedures. + Validate and follow-up on team members' progress against department checklists and routines. + Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable). + Foster a productive relationship with your Starbucks district manager (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your store. + Ensure accurate in-stocks by placing store-initiated orders according to best practices. + Follow proper perishable inventory management procedures to ensure an accurate recording of inventory. + Make production quantity decisions just in time to ensure freshness, in-stocks, sales and profitability are achieved consistently. + Remain up-to-date on relevant trends and products to educate team members. + Participate in team hiring and onboarding processes. + At direction of your direct leader, establish clear goals and expectations and hold team members accountable to expectations. + In addition to Food Safety Manager Certification, complete all Starbucks and/or Pizza Hut training requirements and certifications. + Demonstrate a culture of ethical conduct, safety and compliance;lead your team to work in the same way and hold others accountable to this commitment. + Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately. + Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. + Lead and demonstrate a culture of executing all best practices; help close skill gaps through development, coaching and team interactions. + Model the execution of physical security processes in order to enhance the instore security culture. + Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices. + If applicable, as a key carrier, follow all safe and secure training and processes. + Addressall store emergency and compliance needs. + Access all areas of the building to respond to guest or team member issues. + Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws. + Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks. + Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs. + Lead by thanking guests and let them know we're happy they chose to shop at Target. + All other duties based on business needs **WHAT WE ARE LOOKING FOR** **This may be the right job for you if:** + You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. + You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. + You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). **The good news is that we have some amazing training that will help teach you everything you need to know to be** **a** **Food Servi** **c** **e** **Team Leader.** **But** **,** **there are a few** **things** **you** **need** **from the get-go:** + High school diploma or equivalent + Age18 or older + Previous retail experience preferred, but not required + Strong interest and knowledge of the food service business + Ability to: + Lead and hold others accountable + Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed + Work independently and as part of a team + Manage workload and prioritize tasks independently + Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes + Welcoming and helpful attitudetoward all guests and other team members + Effective communication skills **We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:** + Access all areas of the building to respond to guest or team member issues + Interpret instructions, reports and information + Accurately handle cash register operationsas needed + Climb up and down laddersas needed + Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds + Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt and regular attendance necessary + Ability to work in an environment that could range from34°F to -10°F as needed + Ability to work in spaces where common allergens may be handled or present + Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. + Ability to remain mobile for the duration of a scheduled shift (shift length may vary). **Benefits Eligibility** Please paste this url into your preferred browser to learn about benefits eligibility for this role: ********************************* | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************* **Americans with Disabilities Act (ADA)** In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $25-42.5 hourly 18d ago
  • Assistant Supervisor for PWW - DIX Hills, NY

    SCO Family of Services 4.2company rating

    Assistant supervisor job in Dix Hills, NY

    PURPOSE OF THE POSITION: To assist the program supervisor in developing and maintaining daily operations of the program without walls day habilitation program REPORTS TO: Program Supervisor SPECIFIC RESPONSIBILITIES Consumer Responsibilities- addresses consumer concerns that are expressed to assistant supervisor in collaboration with the program supervisor. Assists in the day-to-day operations of pww program to meet the needs of the staff and participants. Maintains paperwork in compliance with OPWDD standards. Works collaboratively with program supervisor in planning monthly events. Conducts field-based quality spot checks in varied community settings. Attends life plan meeting (when supervisor is unable to attend) Assist in development, approval, implementation, scheduling and participation of day habilitation plans and meeting. Develops and maintain positive working relationships with volunteer sites and with family members of participants. Adheres to all regulations and agency policy and procedures with regard to incident reporting. Performs other duties as delegated, including assignments at other SCO day hab program sites if staffing shortages impede a program's ability to operate. QUALIFICATIONS Associate's degree in human services or related field Minimum of two years' experience in the ID/DD or related human services background Knowledge of OPWDD HCBS Waiver Services Excellent verbal and written communication skills Valid driver's license required. Computer literacy required. III. RELATIONSHIP WITH OTHERS Has a good attitude/team spirit Follow through of directives provided by program supervisor. Ability to work collaboratively with others. WORKING CONDITIONS Maintains a standard of high quality work. Maintains professional communication with direct support professionals, direct supervisor, administrators, participants, and family members. SCOPE OF RESPONSIBILITY Responsible for working collaboratively with program supervisor in accordance with OPWDD standards and regulations.
    $36k-47k yearly est. 60d+ ago
  • Asset Recovery Recycling Center Supervisor

    The TJX Companies 4.5company rating

    Assistant supervisor job in Melville, NY

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: The ARRC (Asset Recovery & Recycling Center) Supervisor supports the Manager in the oversight of the operation of the facility. The Supervisor is responsible for operating the building in an efficient, productive, and safe manner as well as meeting/exceeding daily production goals. Our Supervisors deliver results by motivating staff and developing a workplace environment that supports team engagement, positive work behaviors, and TJX Core Values! Opportunity: Your Career Support and help train all Associates within the facility. Supervise the quality of customer service to all partners, including stores, 3PL, LP, Transportation, etc. Ensure appropriate staffing levels are being met at shift start. Support the oversight of all asset-inventory to include, but not limited to, all inbound and outbound areas. Ensure accurate tracking of company assets and commodities. Coordinate all warehouse processes and initiatives and support and promote all Safety and Loss Prevention programs and policies. Lead all aspects of the maintaining of facility cleanliness and procedural efficiency. Make recommendations with respect to hiring, training, and performance management. Help to manage associate engagement within the building to achieve daily results and objectives. Mentor and develop TJX associates. Support Financial and Operational decision making (Payroll, scheduling of TJX associates, building needs, etc.) Lead other duties as assigned. Who We're Looking For: You. Bachelor Degree preferred or equivalent work/supervisory experience of 1-3 years. Warehousing experience in inbound/outbound transportation, retail, LP, fulfillment, and recycling experience is preferred. Skilled at software platforms, (IE: Excel, Word, etc.) Experienced at cross functional training and able to perform operations of ARRC equipment (i.e. Balers, Fork truck, etc) Physically able to lift (50 lbs.), count, select, sort, pack and/or handle commodities and fixtures Strong interpersonal and communication skills (verbal & written) and have basic business math skills. Please note that for exempt, salaried positions, the pay range begins at or above the state's minimum exempt salary threshold. Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 290 Spagnolia Road Location: USA TJ Maxx Recycling Center 4117 Melville NYThis position has a starting salary range of $63,000.00 to $78,800.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $63k-78.8k yearly 56d ago
  • Managing Supervisor of Operations and Maintenance

    Norwalktransit 3.5company rating

    Assistant supervisor job in Norwalk, CT

    Functional Title: Managing Supervisor of Operations and Maintenance Department: Operations (Transportation and Maintenance) Exempt Safety-Sensitive: Yes Reporting to: Chief Executive Officer Direct Reports: Operators, Dispatchers, and Maintenance Staff during shifts. Job Purpose/Function: Manages the evening and weekend operations of the Transportation and Maintenance Department, overseeing the Fixed Route, Paratransit, dispatchers, and maintenance staffing. Assumes oversight responsibility ensuring safety, proper staffing, compliance with all regulatory requirements, including OSHA rules and regulations, and safety-sensitive employee drug and alcohol requirements, on-time performance, and problem resolution. Attend to workflow optimization between the Maintenance and Operations departments, and identify opportunities for improved planning, communication, and efficiency. Major Responsibilities: Recommends staffing levels by skill and demands outside of the traditional work week hours. Works with Human Resources, Transportation Manager, and Shop Manager to identify staff needs, including special training, reporting, documentation, and specific communication to strengthen the “off-hour” utilization of time, planning, and advance service preparation. Offers hands-on people management and individual career development during slower periods of operation. Seeks to improve morale and increase “team” mentality and interdepartmental communication frequency of employees in both the Operations and Maintenance Departments. Reviews data and reports submitted by the Transit Supervisors and Maintenance Foreman, which include, but are not limited to: Route operations, Customer complaints, Driver performance, Disciplinary actions; Attendance and employee time tracking, Payroll Accuracy, New service requests, Accidents and incidents, Worker's Comp claims, Customer amenities, Environmental barriers, Accidents and bus damage, All repair requests, Miscellaneous but important information Works collaboratively with the ADA/Customer Care Supervisor and the Transportation Manager to analyze data, prepare communication reports, and identify areas of concern around the Paratransit transportation services. Specific attention will be paid to: Certification status reports; Environmental assessments; Application processing turnaround time; Methods and practices of executing Paratransit service requests; Assurance of high-quality customer service standards; Monitor efficiency of Paratransit/Fixed Route driver scheduling - particularly during off-peak operating hours as a result of both automated and manual scheduling. Assist with the implementation of the VIA paratransit software rollout and full integration into the Operations Department and driver routine. Working with the Transportation Manager, Shop Manager, and Director of Service Planning, and HR coordinates staff resources to assist in the proper training of all new Operations staff members as well as the retraining of existing operators, particularly during evening and weekend hours. Ensures safety and compliance with all standard policies and procedures as well as all regulatory requirements, including OSHA and Drug and Alcohol safety requirements. In coordination with the Manager of Human Resources, Chief Compliance Officer and Transportation Manager, maintains a process to ensure that all operators have the requisite credentials to safely operate NTD vehicles, and that all operators are aware of, and in compliance with, limitations to the hours of operation of commercial vehicles and other regulatory requirements. Supports the parameters of the Safety Sensitive random drug and alcohol testing program and complies with related requests. Dedicates attention to the non-CDL licensed drivers and CDL licensed drivers lacking endorsements necessary for vehicles carrying 14 or more passengers. Assists the Transportation Manager and the ADA/Customer Care Supervisor in ensuring vehicle and driver route assignments are compliant. Assists the Shop Manager, Transportation Manager, and the Chief Executive Officer in developing, on an ongoing basis, standard operating procedures for implementation of best practice approaches to safety, customer service, driver assignments, the proper use of communication devices, GPS tracking, and other equipment, fare collection, and related areas important to NTD and its customers. Working with the Transportation Manager and Director of Service Planning, assists in managing the run-cutting process, the development of driver assignments, and the bidding process in accordance with the Collective Bargaining Agreement. Focused attention will initially be on the new network rollout fine fine-tuning, and any potential modifications which may be necessary for optimization. Along with the Transportation Manager and Shop Manager, monitors and ensures that all elements of NTD's Collective Bargaining Agreement are followed and that all discipline is conducted according to agreements and policies in a fair, consistent, and well-documented manner. Communicates all information on this front to the Transportation Manager, Human Resources Manager, and any third-party oversight partner on a weekly basis. Oversees the essential record keeping and follow-up of supervisors essential to this process. Oversees the timely investigation of all customer complaints; coordinates responses with staff and maintains the database. Together with the Transportation Manager and ADA Customer Care Supervisor, updates and advances each step in the investigation process so as to maintain consistency in the professional handling of these sensitive employee matters. Upholds the highest standards of confidential and sensitive information handling. Distributes and oversees supervisors in distributing notices to staff to ensure the communication of all up-to-date NTD policies, procedures, and other directives. Prioritizes the necessity of complete and consistent communication to all stakeholders, and reiterates key communication items to reinforce essential organizational messaging. Maintains proficiency in NTD's technology systems, including the Avail GPS technology, radio dispatch system, run-cutting system (TMS), Route Match or VIA paratransit computer-aided dispatch software. Demonstrates understanding of both the hardware and software aspects of these digital systems. Trains Operations supervisors and dispatchers as necessary on this front. Provides performance metrics to the Shop Manager, Transportation Manager, and the Chief Executive Officer as required for monthly reporting and planning purposes: Ridership recaps Productivity reports Purchased transportation invoices Works cooperatively with the Shop Manager and maintenance staff members to resolve equipment issues, coordinate parking and vehicle assignments, and communicate special handling or assistance needs requiring coordination between Operations and Maintenance. Coordinates with public safety (Police, Fire, Homeland Security, and Public Works) as needed for the operation of services, including working from the District's Wilson Avenue facility, overseeing all operations in the event of an offsite emergency or extraordinary weather conditions. May be called upon outside of scheduled working hours to address urgent operations issues and training needs, and may be required at meetings/events occurring outside of the regular work schedule. Perform other duties as assigned by the Chief Executive Officer or his/her designee. Performs other duties as requested or required. Safety & Security: Responsible for communicating the Safety and Security Policy to subordinates. Responsible for contributing to a safe and secure work environment. Is cognizant of surroundings and acts in a safe manner at all times. Is knowledgeable of and adheres to OSHA, Drug and Alcohol policy, NTD, and other safety standards, directives, and advisories, both written and verbal. Uses safety equipment and protective clothing as appropriate and necessary. Maintains good housekeeping habits in the work area to avoid injury to self or others. Immediately reports to the CEO or designee any safety or security issue and makes recommendations for improvement. Observes building access restrictions and locks doors when not present. Knows the nearest two safety exits and participates in safety drills. Responsible for making sure the building is fully secured upon departure and closing. This is a safety-sensitive position and is subject to random drug and alcohol testing. Education and Experience Required: A Bachelor's degree in a field related to transportation, logistics, business management, public administration, facility management, or similar is required. Four years of progressively advancing managerial experience may be substituted for a portion of a college degree. Evidence of fully successful supervisory and managerial experience beyond this threshold is also required. Eight years of experience in public/private transit operations. Additional education or compelling related experience may be accepted in place of this requirement or a portion thereof. Expectation of working primarily evening and weekend hours per mutually agreed upon schedule. Knowledge of public transit operations, the application of policies, procedures, rules, and contractual requirements, and customer service skills. Experience with a program of progressive discipline and a union work environment. Proficient in technical skills and software programs (word processing, spreadsheet, and database), Internet applications, and utilization of all relevant office equipment. The ability to quickly learn software programs and other technologically based work tool management such as GPS tracking devices and more. The ability to prioritize projects and to work in a well-organized manner. The ability to communicate clearly and effectively both orally and in writing are essential. Demonstrated skills essential to working with the public and responding appropriately to questions and complaints. The ability to work independently and in a leadership role in a team environment. Demonstrated ability to supervise, delegate responsibilities, provide support, and manage employees across two distinct departments. Foster and facilitate teamwork and improvements in interdepartmental communication and cooperation. Adept and experienced in working effectively under pressure and in emergencies. Ability to work with other local agencies, including the police, fire, and public works departments. Demonstrated knowledge of safe driving practices and the FMCSA rules and regulations. A valid CDL, or the commitment to obtain a CDL with proper endorsements within 6 months of hire required. Must be able to appropriately manage and safeguard confidential information. May be required to travel in the course of daily work. Physical Requirements : Must be able to read, write, and communicate fluently in English. Frequently required to walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, crouch and kneel. The member must occasionally lift and/or move office items. The member will be required to work in an office setting sitting behind a computer, as well as interact with internal and external customers. Work Environment : There will be frequent interaction with employees and vendors. The working environment is generally favorable. Lighting and temperature are adequate. Work is generally performed within an office environment. Agency Disclaimer : The CEO may modify this job description based upon agency needs; may require the employee to perform functions beyond those mentioned, as highlighted responsibility listings are not exhaustive. Employee understands that all employment is on an “at will” basis. The Norwalk Transit District is an Equal Employment Opportunity Employer.
    $66k-112k yearly est. Auto-Apply 45d ago
  • Digital Service Team Lead

    Sikorsky Financial Credit Union 4.6company rating

    Assistant supervisor job in Stratford, CT

    Why Join the Sikorsky Credit Union Team? Sikorsky Credit Union has been named the #1 Credit Union in Connecticut for 6 years in a row. We are one of the largest credit unions in the state, with over $1 billion in assets, and we continue to grow! If you are passionate about helping people achieve their financial goals and want to make a difference in the local community, we want to hear from you! We are looking for talented people to help us improve the banking experience for our valued members. Working at Sikorsky Credit Union has its benefits. You'll enjoy an awesome work-life balance, competitive pay, and an excellent benefits package that includes paid-time off, medical/dental, 401K plan with company match, tuition reimbursement and more! Please check out the details below to learn more about this position. General Summary: The Digital Service Team Lead plays a dual role, providing hands-on member support with originating and processing applications for new membership and deposit accounts while guiding and supporting a team of Digital Service Representatives. This role ensures high-quality service delivery, monitors performance metrics, and supports training and coaching efforts. The Team Lead will mentor, train, and support team members while ensuring adherence to credit union policies, procedures, and regulatory compliance. The position also involves troubleshooting complex member issues, escalating where necessary, and driving continuous improvement to enhance team performance and member satisfaction. Key Essential Responsibilities: Originates, processes, and funds new membership and deposit account requests in accordance with department policies and procedures. Coordinates receipt of all necessary application documentation from both existing and prospective members during the account opening process. Exhibits exceptional and professional verbal and written communication skills to ensure that all member interactions are handled with professionalism, empathy, and a focus on creating positive experiences. Accurately processes transactions for members. Researches member inquiries according to departmental guidelines and procedures to ensure a comprehensive response is provided. Monitors daily operations, ensuring that team performance aligns with set targets for response time, issue resolution, and customer satisfaction. Motivates and works with the team to recognize opportunities for product and service opportunities including consumer loans, home loans, etc. Acts as a point of escalation for complex or high-priority member inquiries, ensuring timely and effective resolutions. Resolves member complaints or issues that are escalated by team members, finding solutions to problems that may require creative or non-standard approaches. Provides feedback to improve team members' product knowledge, customer service skills, and problem-solving abilities. Monitors team performance, including handling volumes, response times, and issue resolution rates. Provides feedback to management regarding any recurring member issues or challenges that require attention or possible changes in procedures or policies Actively identifies opportunities to streamline processes, improve workflow, and reduce inefficiencies within the team. Utilizes in-depth knowledge to assist members with online banking/bill pay processes, mobile banking and to ensure complex issues related to online issues are resolved. Utilizes technology to educate members on Credit Union products and solutions based on the member's specific needs. Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors. Demonstrates the credit union's core values of Service, Teamwork, Integrity and Responsibility. Keeps abreast of industry developments including, but not limited to changes in regulations and technology. Ensures adherence to company policies and procedures and banking/credit union regulations. Performs additional duties as required. Essential Skills, Knowledge and Requirements: High school diploma or equivalent required. Some college coursework in a business-related discipline preferred. Minimum of 3 years of customer service experience required with at least one year working in a production environment (loan processing, branch or call center) strongly preferred. Knowledge of banking products and services preferred. Knowledge of state and federal regulatory compliance requirements. Excellent communication, interpersonal, customer service, analytical and organizational skills with keen attention to detail. Supervisory experience a plus. Familiarity with Microsoft Office. Must obtain (within 90 days) and maintain a State of CT Individual Producer License (Credit Insurance). Sikorsky Credit Union is an equal opportunity employer that is proud of its commitment to diversity and inclusion. Therefore, we welcome applicants from all communities, including age, color, ethnicity, familial or marital status, gender identity or expression, language, national origin, physical or mental disability, military or veteran status, race, religion, sexual orientation, and socioeconomic background.
    $37k-46k yearly est. Auto-Apply 12d ago
  • Supervisor, Infrastructure Services and Management - Eastern Region Desktop Team

    Northwell Health 4.5company rating

    Assistant supervisor job in Dix Hills, NY

    Supervises staff to perfom daily work functions and activities in support of service and solution delivery for technology operations. Job Responsibility Promotes Infrastructure Services and Management department goals by motivating and training capable team members with the technology operations team. Leads the activities of team members by communicating and providing guidance toward achieving department objectives. Supervises team members and daily activities in support of technology service and solution delivery for technology operations team. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related, are not essential functions. Job Qualification Bachelor's Degree required, or equivalent combination of education and related experience. 4-6 years of relevant experience and 0-2 years of leadership / management experience, required. *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
    $89k-126k yearly est. Auto-Apply 58d ago
  • Supervisor, Patient Financial Services- Full Time, Days

    NYU Langone Medical Center 3.9company rating

    Assistant supervisor job in Patchogue, NY

    NYU Langone Hospital-Suffolk is a 306-bed medical center, providing care to residents of eastern Long Island. The hospital facility is home to the Knapp Cardiac Care Center-an advanced heart disease diagnostic and treatment facility-as well as a modern ambulatory surgical pavilion with specialized services including women's imaging, a sleep laboratory, and bariatric surgery. Our Provisional Level 2 Trauma Center delivers comprehensive and specialized care for patients with traumatic injuries. The Stroke Center at NYU Langone Hospital-Suffolk is designated by the New York State Department of Health as a Primary Stroke Center, with expert neurologists available to provide treatment 24 hours a day, 7 days a week. Additionally, NYU Langone Hospital-Suffolk has multiple outpatient sites, including an outpatient wound care center, a hemodialysis center, and various primary care and specialty offices. For more information, go to NYU Langone Hospital-Suffolk, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Supervisor, Patient Financial Services - FIN-Financial Counsel - Full-Time - Monday-Friday 9:00AM-5:00PM. In this role, the successful candidate The Financial Counseling Supervisor is responsible overseeing daily operations to ensure accurate, timely, and customer-centered services related to patient financial support. The role ensures operational efficiency, regulatory compliance, and effective team performance while helping patients access available financial assistance and coverage options. Job Responsibilities: ORGANIZATIONAL AWARENESS GOALS, MISSION STRATEGIC THINKING * Utilizes NYU Langone Health and Financial Counseling standards, policies, and procedures to facilitate decisions for areas of responsibility. * Understands and coordinates efforts to achieve annual departmental goals and objectives. * Ensures goals, ongoing achievements, and improvement plans are understood by staff. * Ensures consistent compliance with organizational, departmental, and external policies, procedures, and standards. OPERATIONS OVERSIGHT * Coordinates the daily workflow and operations of Patient Financial Services. * Supervises staff in all phases of Patient Financial Services billing and follow up. * Conducts routine audits of registration and admission records to ensure accuracy and completeness of patient demographic and insurance information. * Monitors staff performance for timely billing and follow up to ensure reduction of accounts receiveables. * Supervises staff performance, including productivity, quality assurance, and adherence to hospital standards. * Maintains accurate records for productivity metrics, staff schedules, and timekeeping. * Obtains feedback from employees to ensure assignments are understood and allows for individual initiative. * Monitors assigned staff to ensure expected outcomes are met in a safe, timely, and effective manner. * Serves as a resource to staff on issues of financial counseling; facilitates guidelines and regulatory requirements. * Escalates accounts as needed to leadership. PATIENT FINANCIAL SERVICES * Oversees the assessment of patients seeking financial services, including Medicaid eligibility, NY State of Health Marketplace plans, internal Financial Assistance programs or Charty Care. * Ensures proper screening and referral procedures are followed and accurate documentation is completed to support patient enrollment in coverage programs. * Supervises insurance verification and pre-authorization processes to ensure accurate and complete information is obtained to support timely and compliant billing. * Oversees claim submission and follow-up on open accounts; troubleshoots billing issues and ensures timely resolution to support revenue cycle integrity. * Collaborates with Financial Counselors and other patient access departments to ensure patients are informed of and assisted with financial aid resources. * Coordinates responses to internal and external audits, ensuring timely and accurate submission of requested documentation and resolution of findings. COMPLIANCE AND REGULATIONS * Conducts quality audits and evaluates trends to improve efficiency and effectiveness of departmental processes. * Identifies operational issues and participates in root cause analysis to support continuous improvement initiatives. * Ensures compliance with internal standards, federal and state regulations, HIPAA, and organizational policies. * Performs data analysis and root cause investigations to identify trends and propose corrective actions for performance improvement. STAFF SUPERVISION AND DEVELOPMENT * Provides onboarding, training, and ongoing education to Financial Counseling staff on hospital systems, departmental policies, and procedures. * Implements workflows, plans, staff responsibilities, and schedules on site coverage. * Monitors staff attendance and addresses scheduling to ensure adequate coverage for operational needs. * Conducts regular staff performance reviews, provides guidance and feedback, and documents performance improvement plans when needed. * Interviews prospective employees and recommends staff hiring and promotions. * Ensures all newly hired staff are provided with appropriate training. * Trains, evaluates, and documents staff performance. * Develops and maintains training plans, documentation, and onboarding protocols for Financial Counseling staff and supports training needs across related departments. * Attends all departmental in-services and staff meetings. * Ensures staff complies with required in-services and organizational competencies. PERFORMANCE EVALUATION * Conducts performance reviews in accordance with personnel and departmental guidelines and procedures. * Uses key performance indicators to manage operations and continuous performance improvement efforts. * Prepares and assigns preparation of reports for area of responsibility. Ensures proper screening and referral procedures are followed and accurate documentation is completed to support patient enrollment in coverage programs. * Supervises insurance verification and pre-authorization processes to ensure accurate and complete information is obtained to support timely and compliant billing. * Oversees claim submission and follow-up on open accounts; troubleshoots billing issues and ensures timely resolution to support revenue cycle integrity. * Collaborates with Financial Counselors and other patient access departments to ensure patients are informed of and assisted with financial aid resources. * Coordinates responses to internal and external audits, ensuring timely and accurate submission of requested documentation and resolution of findings. COMPLIANCE AND REGULATIONS * Conducts quality audits and evaluates trends to improve efficiency and effectiveness of departmental processes. * Identifies operational issues and participates in root cause analysis to support continuous improvement initiatives. * Ensures compliance with internal standards, federal and state regulations, HIPAA, and organizational policies. * Performs data analysis and root cause investigations to identify trends and propose corrective actions for performance improvement. STAFF SUPERVISION AND DEVELOPMENT * Provides onboarding, training, and ongoing education to Financial Counseling staff on hospital systems, departmental policies, and procedures. * Implements workflows, plans, staff responsibilities, and schedules on site coverage. * Monitors staff attendance and addresses scheduling to ensure adequate coverage for operational needs. * Conducts regular staff performance reviews, provides guidance and feedback, and documents performance improvement plans when needed. * Interviews prospective employees and recommends staff hiring and promotions. * Ensures all newly hired staff are provided with appropriate training. * Trains, evaluates, and documents staff performance. * Develops and maintains training plans, documentation, and onboarding protocols for Financial Counseling staff and supports training needs across related departments. * Attends all departmental in-services and staff meetings. * Ensures staff complies with required in-services and organizational competencies. PERFORMANCE EVALUATION * Conducts performance reviews in accordance with personnel and departmental guidelines and procedures. * Uses key performance indicators to manage operations and continuous performance improvement efforts. * Prepares and assigns preparation of reports for area of responsibility. * Offers staff timely and effective guidance for improving efficiency, accuracy, customer service, and related aspects of performance. * Initiates progressive discipline under the guidance of the manager and department leadership, in coordination as needed with Human Resources/Employee Relations. * Approaches the performance review process constructively and conducts it in accordance with personnel and departmental guidelines and procedures. JUDGMENT, DECISION MAKING, KNOWLEDGE * Demonstrates effective critical thinking, independent problem solving, and decision making skills. * Makes timely and thoughtful decisions based on substantial data. * Maintains current knowledge of financial counseling processes, systems, and regulatory issues. COLLABORATION AND COMMUNICATION * Ensures and advocates excellence in customer service values. * Promotes respectful and patient-centered service; intervenes in escalated issues to ensure equitable resolution and service recovery. * Provides ongoing staff support and education to promote customer service skills. * Ensures and monitors that all staff demonstrate excellent customer service when assisting patients, physicians, visitors, and hospital staff. * Acts as a liaison between Financial Counseling and other departments including Social Work, Case Management, Admitting, Patient Accounts, Revenue Cycle. * Communicates with Financial Control and Credit and Collections to ensure proper posting of payments and patient billing. * Communicates and works with physicians, physician office personnel, associates, service line leadership, and others in order to expedite optimal processes and outcomes. * Provides leadership through effective communication guidance, feedback, and delegation. * Recognizes and acknowledges excellent performance. * Encourages and motivates staff in continuous performance improvement efforts and excellence. * Meets with staff of other departments as needed to promote improvements in communication and teamwork. * Communicates issues, initiatives, and trends that require administrative action to department leadership. * Promotes a strong productive team environment; is a role model; creates a team climate characterized by honesty, trust, and open communication. ADDITIONAL RESPONSIBILITIES * Oversees financial counseling services for patients transitioning from the Family Health Center to hospital care. * Supports Medicaid enrollment initiatives, including programs for special patient populations. * Ensures patients are prepared for hospital-level financial assistance review and approval. Minimum Qualifications: To qualify you must have a Bachelor's Degree with 2-4 years of equivalent healthcare experience, or equivalent combination of education and experience. Excellent communication (both oral and written), interpersonal, and organizational skills. Ability to work independently, interact with, and maintain functional relationships with personnel at all levels within and outside of the organization. Intermediate computer skills including Microsoft Office (Word, Access, Excel, Outlook). Preferred Qualifications: Supervisory or Lead experience within Financial Counseling or other relevant department of the Revenue Cycle. College degree or coursework. Can use imaging, reporting, spreadsheet, and similar programs to collect, review, and interpret data as needed for department operations. Understands, can interpret, and effectively use basic medical terminology. NYU Langone Hospital-Suffolk provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. NYU Langone Hospital-Suffolk is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Hospital-Suffolk provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $57,500.78 - $86,940.76 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. View the Pay Transparency Notice for further details.
    $57.5k-86.9k yearly 7d ago
  • Branch Installation/Service Supervisor

    American Alarm and Communications, Inc. 4.5company rating

    Assistant supervisor job in Wallingford, CT

    BRANCH INSTALLATION AND SERVICE SUPERVISOR Summary of duties and responsibilities Duties include but are not limited to the following: responsible for the direct supervision of the Field Installation and Service Team Leader and assigned installation and service department technical staff. Provide support to key accounts. Communicates effectively with technical staff and customers. Regular & informative customer status project updates, company installation software project status updates and salesperson project status updates. Strong attention to detail and accuracy required for all inventory transactions. All installations and service work must meet the highest quality standards set forth by American Alarm, while assuring a professional and safe working environment. Duties include but are not limited to the following: Responsible for the direct supervision of the Field Installation and Service Team Leader and assigned installation and service department technical staff. Responsible for the scheduling of technicians for all installation projects. Assist technicians at jobs sites as necessary. Assist the service schedulers to efficiently manage and schedule each SRO related to geographies, the proper allotment of time, equipment and material requirements. Responsible for all customer contact which includes meticulous and detailed project scheduling, installation issues and customer satisfaction follow ups. Provide field and phone support for installation and service technicians. Technical approval on all Contracts and SRO's Manage with precision, all installation project inventory transactions; to include warehouse to truck stock transfers and warehouse to project stock transfers. Update company installation software as necessary when project changes occur. Responsible for the proper and timely application of all required installation project permitting with the projects corresponding municipality. Monitors the quality of installation and service work performed at customer sites to ensure the highest quality standards and safety mandates are met. Responsible for the monthly training program and department meetings according to the needs of each team. Responsible for updating all manuals, safety practices and technical information Responsible for administering the installation and service technician's performance reviews based on productivity, quality, attendance, job profit and technical advancements. Responsible for properly managing ISM Incidents and SRO's Efficiently manage staff to reduce or eliminate installation and service callback issues. Key accounts are to receive routine customer relations support visits. uild and maintain working relations with the sales staff responsible for new system sales to key accounts. Approve overtime as needed. Additional duties: Research and obtain information on position specific training opportunities. Other duties as required or assigned by company management. Must be able to obtain a Department of Defense security clearance and or/Massachusetts security clearance. Must be able to drive a company vehicle In the On Call rotation Experience: 5+ years of experience in security or fire system installation, with a solid understanding of industry standards and best practices. 2+ years of supervisory or team lead experience, preferably in a technical or field service environment Hands-on experience with alarm, surveillance, access control, or fire detection systems is strongly preferred Proven ability to manage multiple projects, coordinate field teams, and resolve on-site challenges effectively Familiarity with compliance regulations, building codes, and safety protocols related to low-voltage installations. Other job duties as assigned Licenses Required: Must have a valid CT C-6 license or higher. Must be able to obtain a Department of Defense security clearance and or/Massachusetts security certificate of clearance. Valid Driver's License required. Education requirement : Electronics degree or equivalent work experience in the electronics field is required. Previous supervisory experience would be helpful. This person must be able to manage multiple tasks simultaneously and work well with other people. Physical Activities/ Requirements Office-Desk Job Manual dexterity and sitting are required in carrying out own responsibilities (i.e. use of personal computers). Ability to efficiently operate all job-related office equipment. Ability to communicate via telephone and work in virtual teams. Ability to work in a dynamic environment. Ability to work in a traditional professional office setting Ability to lift to 5 -10lb The expected salary range for this position is $77,925.00-$115,000.00 annually. The compensation determination for each candidate is dependent on experience, skills, qualifications, education, training as well as internal equity. We are committed to pay equity and transparency in our hiring practices. Our Meaningful Mission: Seize our moment to help save lives and property with systematic excellence Use of The Four Way Test in fulfilling your duties: Our Values Is it the Truth ? Is it Fair to all concerned? Will it build Goodwill and Better Friendships ? Will it be Beneficial to all concerned? The “Four Way Test” of the things we think, say or do, recommended by the Rotary International Foundation has served us well. Americans With Disabilities Act American Alarm & Communications, Inc. complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment. Equal Employment Opportunity Statement : American Alarm and Communications, Inc committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, gender, age, disability, veteran status, marital status, or sexual orientation.
    $77.9k-115k yearly Auto-Apply 27d ago
  • Team Leader / Shift Supervisor

    Gregorys Coffee-GC35-Mellville

    Assistant supervisor job in Melville, NY

    Job Description & Responsibilities The Team Leader plays a crucial role in managing the operations of a Gregorys location. This individual is responsible for ensuring our standards of quality, service, and cleanliness are upheld every hour of every day. The General Assistant Store Leader will be the leader in charge when a Store Leader or Multi-Unit Leader is not present. The Team Leader will work a flexible schedule in conjunction with the other leaders to fully cover the needs of the business during all operating hours. This role will oversee and manage the following: People Development Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions Ensure teams are upholding our high standards, leading by example and educating each member of the team Identify and work with high potential baristas that can be developed into our next great leaders Operational Standards Ensure all existing and new operational standards are being executed as prescribed Assist with training teams on new menu and operational roll outs and ensure proper follow ups are held Ensure all stores are upholding Department of Health standards and are always well prepared to handle an inspection at any time Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal Ensure stores are kept immaculately clean, organized, and well merchandised at all times Service Standards Work side by side with teams to lead by example in 5-star service Coach teams to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed Proactively manage customer concerns/issues and coach teams on how to do the same Become the “Mayor” of your store group and know a significant amount of customers on a first name basis that come into your store Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business Minimize guest complaints and work with your SL/Multi-Unit to respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews Facilities & Maintenance Proactively clean, service, and maintain all equipment and fixtures in your stores Hold monthly meetings with clear direction for deep cleaning tasks to be accomplished Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business HR Management Ensure you and your team are compliant with employee labor laws Ensure changes to labor laws are thoroughly communicated with your teams Proactively manage employee issues by having regular conversations with every employee on your team, ensuring they have been heard, and working with your SL/Multi-Unit to manage concerns When necessary, work with your SL/Multi-Unit to deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee's experience Financial Performance Closely manage each of your store's controllable profit areas: sales, labor, and COGS Work closely with your team and SL/Multi-Unit to build customer relationships and seek out revenue drivers outside of the 4-walls of the store Work closely with your team to build an efficient schedule based on the needs of the business, using sales data to drive your decisions Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits Actively track inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding COGS targets Ensure monthly inventory counts are completed and submitted accurately Additional Expectations This is a hands-on role and a General Assistant Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success There is no set schedule for this role. A General Assistant Store Leader is expected to be flexible in their stores based on the needs of the business and the development of their people. This includes schedules of early mornings, nights, weekends, and holidays. Regular communication with your SL/Multi-Unit is expected to keep him/her aware of the state of your businesses and the proactive solutions you are providing Actively embody our company values and live them every day. Attend company events and proactively encourage team members to attend as well Gregorys Coffee is a family-run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you.Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you. We use eVerify to confirm U.S. Employment eligibility.
    $48k-84k yearly est. 4d ago
  • Dental Office Supervisor

    Archway Dental Partners

    Assistant supervisor job in Danbury, CT

    Full-time Description The Dental Office Supervisor plays a critical role in ensuring the smooth day-to-day operations of a dental practice. This individual oversees and manages the administrative and clinical staff, handles patient relations, ensures regulatory compliance, and supports the office manager in achieving overall practice goals. The Dental Office Supervisor is a leader who ensures that the office provides high patient care while maintaining an efficient, organized, and pleasant working environment. Key Responsibilities: Work with the office manager to develop office policies, streamline workflows, and improve operational efficiency. Work with the office manager to track and report key performance metrics, including patient volume, revenue, and expenses. Supervise and coordinate the daily activities of dental assistants, hygienists, receptionists, and other administrative staff. Lead, motivate, and support staff, ensuring each team member performs their job effectively and adheres to office policies and procedures. Assist in conducting performance reviews, provide feedback, and help manage staff scheduling to ensure adequate coverage and minimize downtime. Assist with staff training and development. Oversee the scheduling of appointments for patients and ensure the practice runs on time. Serve as a liaison between patients and the dental team, ensuring excellent patient satisfaction. Address patient concerns, complaints, and questions in a professional and timely manner, striving to resolve any issues that may arise. Ensure all patients have a positive experience from check-in to check-out, maintaining a warm and welcoming office environment. Maintaining a professional and positive office atmosphere contributes to team morale and practice culture. Requirements High school diploma or equivalent required Proven experience in a dental office or healthcare setting, with at least 2-3 years in a supervisory or leadership role. Strong knowledge of dental office procedures, patient management, billing, and insurance processes. Excellent leadership, communication, and organizational skills. Ability to manage multiple tasks simultaneously and work efficiently under pressure. Proficiency with dental office software (e.g., Dentrix, Eaglesoft, or similar) and general office programs (e.g., Google Suite). Strong interpersonal skills and positive relationships with doctors, staff, and patients. Working Conditions: A typical workweek is 40 hours, with occasional evenings or weekends depending on patient needs. A fast-paced, patient-focused environment with a collaborative team atmosphere. Compensation & Benefits Competitive salary commensurate with experience. Comprehensive Medical, Dental, and Vision plans for the family 401(k) with employer contribution Flexible spending account Employer paid life insurance (equivalent to $50,000) Referral program Paid holiday, vacation, and sick time Voluntary benefits through AFLAC This position is ideal for a proactive and detail-oriented individual passionate about delivering excellent patient care and leading a dynamic team. If you have the skills to lead a dental practice to success, we encourage you to apply!
    $43k-65k yearly est. 60d+ ago
  • Team Supervisor 831201

    Capstone Search Advisors

    Assistant supervisor job in Ridgefield, CT

    Fairfield County MSP is searching for a Reactive Team Supervisor who will be responsible for overseeing the Reactive Team processes and functions to ensure an efficient and effective client service delivery experience. Provide assistance to team members as needed and coordinate daily department workflows. The Supervisor is also responsible for managing department resources to ensure proper coverage and service delivery. Job Function: • Assisting Director of Ops in HR responsibilities of department personnel to include participation in annual reviews and PTO approvals in conjunction with the Proactive Team Supervisor • Ensure HR policy adherence within Reactive Team. • Coordinate resources within department to ensure timely and accurate delivery of service and resolve scheduling conflicts • Coordinate communication between Reactive Team and Client Success Team • Monitor ticket flow to ensure client service delivery SLAs are met • Assist Director of Ops in employee training for new team members as well as ongoing team member training to promote growth • Communication with clients as needed: keeping them informed of incident progress, notifying them of impending changes, or agreed outages. • Delegate tasks to team members and work with other departments as needed to ensure clients are properly served • Resolve support tickets as needed to balance workflow within department • Daily review of Help Desk tickets and implement a plan of action to effectively solve issues and remove obstacles that delay client resolution. • Coordinate and manage incident response efforts, including system outages, service disruptions, and critical issues. • Serve as the primary point of contact for client communication during incidents, providing timely updates and resolution timelines. • Collaborate with team to identify root causes and implement preventative measures. • Maintain and monitor high level of client satisfaction. • Ability to work in a team and communicate effectively. • Continually promote a positive company culture and adherence to our Cor Values • Manage the escalation of service tickets that cannot be completed within agreed service levels. • Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals. • Regularly document processes and procedures related to duties and responsibilities. • Responsible for entering time and expenses in ConnectWise as they occur. • Maintain certifications required for position Qualifications, Education and Experience: • Supervisory experience in a business environment • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care. • Comfortably handle technical issues. • Ability to multi-task and adapt to changes quickly. • Technical awareness: ability to match resources to technical issues appropriately. • Ability to de-escalate situations • Self-motivated with the ability to work in a fast-moving environment. • BA/BS, preferably in computer science or a related field or equivalent experience • 5+ years of IT experience.
    $48k-82k yearly est. 47d ago
  • Reactive Team Supervisor

    Culture Fits

    Assistant supervisor job in Ridgefield, CT

    The Reactive Team Supervisor is responsible for overseeing the Reactive Team processes and functions to ensure an efficient and effective client service delivery experience. Provide assistance to team members as needed and coordinate daily department workflows. The Supervisor is also responsible for managing department resources to ensure proper coverage and service delivery. Job Function: Assisting Director of Ops in HR responsibilities of department personnel to include participation in annual reviews and PTO approvals in conjunction with the Proactive Team Supervisor Ensure HR policy adherence within Reactive Team. Coordinate resources within department to ensure timely and accurate delivery of service and resolve scheduling conflicts Coordinate communication between Reactive Team and Client Success Team. Monitor ticket flow to ensure client service delivery SLAs are met. Assist Director of Ops in employee training for new team members as well as ongoing team member training to promote growth. Communication with clients as needed: keeping them informed of incident progress, notifying them of impending changes, or agreed outages. Delegate tasks to team members and work with other departments as needed to ensure clients are properly served. Resolve support tickets as needed to balance workflow within department. Daily review of Help Desk tickets and implement a plan of action to effectively solve issues and remove obstacles that delay client resolution. Coordinate and manage incident response efforts, including system outages, service disruptions, and critical issues. Serve as the primary point of contact for client communication during incidents, providing timely updates and resolution timelines. Collaborate with team to identify root causes and implement preventative measures. Maintain and monitor high level of client satisfaction. Ability to work in a team and communicate effectively. Continually promote a positive company culture and adherence to our core values. Manage the escalation of service tickets that cannot be completed within agreed service levels. Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals. Regularly document processes and procedures related to duties and responsibilities. Responsible for entering time and expenses in ConnectWise as they occur. Maintain certifications required for position Qualifications, Education and Experience: Supervisory experience in a business environment. Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care. Comfortably handle technical issues. Ability to multi-task and adapt to changes quickly. Technical awareness: ability to match resources to technical issues appropriately. Ability to de-escalate situations. Self-motivated with the ability to work in a fast-moving environment. BA/BS, preferably in computer science or a related field or equivalent experience. 5+ years of IT experience.
    $48k-82k yearly est. 28d ago
  • Ambulatory Surgery Center Revenue Cycle Supervisor - Mon - Fri 8:30am - 5:00pm

    Northeast Georgia Health System 4.8company rating

    Assistant supervisor job in Ridge, NY

    Job Category: Revenue Cycle Work Shift/Schedule: 8 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. Under the leadership of the Director of Centralized Scheduling, the Ambulatory Surgery Center (ASC) Revenue Cycle Supervisor will serve as the primary liaison for community organizations across the region seeking free ambulatory surgery services for financially indigent patients and managing the efficiency and effectiveness of overall access into an NGHS Ambulatory Surgery Center (ASC). This role will facilitate and coordinate referrals to surgical specialty offices for charity care patients, ensuring they receive treatment at the ASC. The Ambulatory Surgery Center (ASC) Revenue Cycle Supervisor will collaborate with the Scheduling Case Manager and Physician Specialty Advisors to support the urgent referral review process and assess invasive surgical cases for medical urgency. Additionally, the supervisor will develop, implement, and supervise the efficiency of patient scheduling, pre-certification, ability to pay, regulatory compliance and cash collections. Serves as the Revenue Cycle point of contact for ASC leadership for issue resolution and communication regarding functions such as scheduling, registration, precertification, billing, financial counseling, and coding. Minimum Job Qualifications Licensure or other certifications: Currently licensed as an LPN or RN in the State of Georgia Educational Requirements: Bachelor's Degree. In lieu of Bachelor's degree, a minimum of five (5) years of related experience including all levels of experience below. Minimum Experience: Two years of healthcare experience, experience in field sales/marketing/outreach and/or provider/customer relations Other: Preferred Job Qualifications Preferred Licensure or other certifications: Preferred Educational Requirements: Preferred Experience: Case management experience Other: Job Specific and Unique Knowledge, Skills and Abilities Must demonstrates excellent observation skills and problem solving ability. Robust analytical skills to independently determine medical necessity on assigned cases. Ability to assimilate large volumes of data including data reporting as needed. Ability to work independently in stressful situations. Capable of building strong relationships with both internal and external customers. Detail and deadline oriented with strong follow up skills. Strong verbal communication and interpersonal skills. Strong listening and writing skills. Excellent time management skills. Ability to work in an environment of deadlines with time sensitive tasks. Demonstrates leadership skills and ability to facilitate (train/lead) a group. Exemplifies the organization's customer service standards. Promotes teamwork. Responds positively to change regarding work. Essential Tasks and Responsibilities Manages revenue cycle relationship with ASC leadership and serves as a liaison to facilitate communication to and from the ASC related to revenue cycle functions including scheduling, registration, precertification, coding, billing, and financial counseling. Uses a proactive leadership style to model and promote a culture of trust and communication. Seeks suggestions and input from staff and colleagues. Promotes active participation of all staff in decisions that affect them. Provides leadership and mentoring to individuals reporting directly to this position. Demonstrates ability to measure individual employee performance against criteria-based performance standards and uses evaluations as management tools and opportunities for coaching and developing staff. Promotes a service-oriented culture within the organization and assures satisfaction with the quality and amount of support provided for departmental functions, initiatives and projects; includes incorporation of the principles of total and continuous quality improvement while exceeding the expectations of the customers. Overall responsibility for hiring and supervising staff in scheduling of admissions, pre-certification, pre-registration, insurance verification, and financial counseling. Collaborate with Quality Assurance/Trainer to assess quality of registrations and coordinate necessary training. Acts and leads in a manner that is reflective of the philosophy, vision and values of NGHS. Integrates these values throughout all initiatives and efforts. Develops formal relationships with community assistance organizations that are aware of the need for surgical care within the indigent population and ensures we are following the Braselton ASC Charity policy in order to meet the requirements as specified in the CON. Partners with physicians to ensure financially indigent patients receive physician services that are essential for the provision of ambulatory surgical and related care. Identifies, develops, and facilitates educational materials for regional referral sources to include physician practices and other health related entities to support and offer best practices to enhance this referral base; regular rounding with providers for education and training on current processes and procedures is expected. Coordinates referrals from the surgical specialty offices for charity care patients in order to be treated at the Ambulatory Surgery Center; works closely with The HealtheConnection team to ensure contact with key decision makers in the region regarding implementing and supporting the HealtheConnection program and initiatives (thus supporting ease of access into the health system) Serves as a liaison between the patient and Financial Navigation team. Assists patients with navigation through the charity care application process. Works closely with the NGMC scheduling case manager and advisor, in addition to monitoring OR schedules, to identify appropriate charity care cases that can be treated at the ambulatory surgery center are considered; escalates to the office/physician when cases are identified to determine if the case can be moved Reports charity dollars monthly and quarterly to leadership and escalates barriers to Senior Leadership. Tracks data relating to the urgent referral review process to be shared with the Charity Care Oversight Committee quarterly Demonstrates autonomy and initiative in problem identification and resolution; escalates method concerns as opportunities for improvement Physical Demands Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time Weight Carried: Up to 20 lbs, Occasionally 0-30% of time Vision: Moderate, Frequently 31-65% of time Kneeling/Stooping/Bending: Occasionally 0-30% Standing/Walking: Occasionally 0-30% Pushing/Pulling: Occasionally 0-30% Intensity of Work: Occasionally 0-30% Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
    $28k-45k yearly est. Auto-Apply 3d ago
  • Front Office Supervisor

    Suffolk Hospitality Management LLC

    Assistant supervisor job in Islandia, NY

    Job Description Core Responsibilities: •Resolve customer complaints or answer customers' questions regarding policies and procedures. •Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. •Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. •Implement corporate or departmental policies, procedures, and service standards in conjunction with management. •Discuss job performance problems with employees to identify causes and issues and to work on resolving problems. •Train or instruct employees in job duties or company policies or arrange for training to be provided. •Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action. •Interpret and communicate work procedures and company policies to staff. •Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff. •Maintain records pertaining to inventory, personnel, orders, and supplies. •Compute figures such as balances, totals, or commissions. •With direction of the Front Desk Manager assist in the development or updating of procedures or policies. •Make recommendations to management concerning such issues as staffing decisions or procedural changes. •Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work. •Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria. •Monitor inventory levels and requisition or purchase supplies as needed. •Arrange for necessary maintenance or repair work. •Familiar with all hours of operation for hotel outlets and their functions. •Follow and enforce all hotel and department rules and regulations. •Attend Staff Meetings, Rooms Meetings, and or Safety meetings in the absence of a manager. •Must Role Model Company guest service program. •Other duties as assigned. Qualifications/Requirements: •High school diploma or equivalency degree preferred. •2 + years of experience in Hospitality •Computer literate in MS Office programs; some experience with property management systems preferred. •Must be able to type proficiently. •Must be fluent in English language both verbal and written. •Must be able to obtain a New York State Gaming License. Other: •Organization is key and following a systematic method of performing a task. •Ability to take care of the customers' needs while following company procedures. •Ability to communicate in writing clearly and concisely. •Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas •Weekends, Holidays and swing shift work may be required
    $42k-55k yearly est. 16d ago
  • Front Office Supervisor

    Jake's 58

    Assistant supervisor job in Islandia, NY

    Core Responsibilities: •Resolve customer complaints or answer customers' questions regarding policies and procedures. •Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. •Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. •Implement corporate or departmental policies, procedures, and service standards in conjunction with management. •Discuss job performance problems with employees to identify causes and issues and to work on resolving problems. •Train or instruct employees in job duties or company policies or arrange for training to be provided. •Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action. •Interpret and communicate work procedures and company policies to staff. •Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff. •Maintain records pertaining to inventory, personnel, orders, and supplies. •Compute figures such as balances, totals, or commissions. •With direction of the Front Desk Manager assist in the development or updating of procedures or policies. •Make recommendations to management concerning such issues as staffing decisions or procedural changes. •Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work. •Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria. •Monitor inventory levels and requisition or purchase supplies as needed. •Arrange for necessary maintenance or repair work. •Familiar with all hours of operation for hotel outlets and their functions. •Follow and enforce all hotel and department rules and regulations. •Attend Staff Meetings, Rooms Meetings, and or Safety meetings in the absence of a manager. •Must Role Model Company guest service program. •Other duties as assigned. Qualifications/Requirements: •High school diploma or equivalency degree preferred. •2 + years of experience in Hospitality •Computer literate in MS Office programs; some experience with property management systems preferred. •Must be able to type proficiently. •Must be fluent in English language both verbal and written. •Must be able to obtain a New York State Gaming License. Other: •Organization is key and following a systematic method of performing a task. •Ability to take care of the customers' needs while following company procedures. •Ability to communicate in writing clearly and concisely. •Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas •Weekends, Holidays and swing shift work may be required
    $42k-55k yearly est. 45d ago
  • Catering Services Supervisor - Fairfield University

    Aramark Corp 4.3company rating

    Assistant supervisor job in Fairfield, CT

    Responsible for the supervision, training, and management of the food service operation. Ensure that appropriate quantities of food are prepared and served. Job Responsibilities * Produce and maintain work schedules and may prepare production records. * Direct daily activities. * Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements. * Ensure that food items are stored in a safe, organized, and hazard-free environment. * Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner according to departmental policies and procedures. * Maintain a sanitary department following health and safety codes and regulations. * Maintain accurate inventory on a weekly basis according to departmental policies and procedures. * May prepare orders as needed per vendor to ensure accurate production for location. * Must be knowledgeable in operating an efficient cost effective program. * Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications * Must read, write, and understand verbal instructions * Must complete a sanitation course either before or during the first year as a lead * Ability to perform basic arithmetic * Maintain emotional control under stress * Ability to resolve interpersonal situations * Strong organizational skills Minimum Education/Certification - High School Diploma/GED This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Bridgeport Nearest Secondary Market: Danbury
    $34k-64k yearly est. 60d+ ago
  • Supervisor of Pupil Services

    Danbury Public Schools District 3.8company rating

    Assistant supervisor job in Danbury, CT

    Supervisor of Pupil Services JobID: 6952 Administration/Supervisor of Special Education (092) Additional Information: Show/Hide The Supervisor of Pupil Services provides strategic leadership and operational oversight of the district's K-12 school counseling, psychological and mental health services. This individual ensures all students have access to equitable academic advising, college and career readiness, social-emotional learning, and mental health support. The Supervisor oversees school psychologists, social workers, school counselors, and school counseling department head(s), ensuring high-quality and coordinated delivery of services. The role includes the development of a K-12 counseling curriculum continuum, proactive student programming, implementation of mental health screenings, oversight of crisis response protocols, oversight of special education and 504 programs for students, and strong family engagement. This position plays a key role in fostering student resilience, successful transitions, and whole-child development. Essential Responsibilities: Leadership and Program Oversight * Supervise and evaluate all school school psychologists, school social workers, school counselors and school counseling department head(s) to ensure high-quality, coordinated services across schools. * Lead the vision, implementation, and continuous improvement of a comprehensive school counseling and student support services program aligned with the National Models/Standards and district goals. * Support the implementation of specialized programming for students with disabilities in accordance with their Individualized Educational Plans (IEP's) and Section 504 Plans. * Develop, implement, and continuously refine a vertically aligned K-12 counseling curriculum that integrates academic planning, college/career readiness, SEL, and life skills. * Ensure school-based student support systems align with district equity, wellness, and achievement priorities. * Identifies and selects annual system-wide program improvement goals and objectives and communicates them with other staff, and provides leadership to the pupil services program within the district. * Organizes, oversees and proactively seeks applicable grant opportunities related to departmental goals and improvement efforts. * Integrates and monitors new programs and changes to meet the growing needs of students within the district. In addition, utilizes an evaluation process and data to improve program delivery. * Implements the district's attendance, truancy, dropout prevention and homelessness programs. * Serve as the liaison with local universities to implement dual enrollment programming for students. Supervision of Personnel * Assists in the recruitment and selection of pupil services staff with an understanding of the benefits of a diversified staff. * Orients new staff to school policies and procedures, including legal requirements. * Develops a staffing plan for utilization by the department and principals. * Participates in the evaluation of staff as outlined in the district procedures, including objective setting as needed for professional growth. * Supervises and observes staff as assigned. Student Support and Services * Oversee all aspects of school-based mental health services and ensures compliance with IEP's and Section 504 Plans, as well as integration with multi-tiered systems of support (MTSS/SRBI). * Ensure universal mental health and behavioral screenings are implemented with fidelity and followed by appropriate tiered responses and referrals. * Develop and lead proactive student programming, including SEL instruction, peer mentoring, identity-based groups, and restorative practices. * Lead the development and coordination of district-wide crisis counseling protocols and responses, ensuring staff are trained and supported during critical incidents. * Support student transitions at key educational milestones, providing systemwide guidance and transition programming. Data and Compliance * Monitor and analyze student wellness, academic progress, behavior, attendance, and postsecondary outcome data to drive improvement in counseling services. * Ensure compliance with federal, state, and local mandates regarding student services, including FERPA, IEP's, 504 plans, and documentation. * Monitor counseling-related indicators such as FAFSA completion, mental health referrals, and engagement in postsecondary planning. * Ability to support the development of a department budget, including staffing and professional development needs. Family and Community Engagement * Foster meaningful and ongoing communication with families regarding student supports, transitions, SEL, and academic planning. * Plan and lead evening events and informational sessions for families focused on college and career readiness, mental/behavioral health, and student wellness. * Build and maintain partnerships with community organizations, mental health providers, higher education institutions, and career development agencies to expand student support networks. Professional Development and Capacity Building * Design and lead professional development for school psychologists, social workers, and counselors on key topics such as SEL, trauma-informed care, assessments, crisis response, and culturally responsive counseling. * Provide mentorship and onboarding for new pupil services support staff to ensure district alignment and service continuity. * Stay informed of best practices, policy updates, and research in school counseling, youth mental health, and postsecondary readiness. Qualifications: Required: * Master's degree in School Counseling, School Psychology, Social Work, or a related field. Doctorate preferred. * Connecticut State Certification in School Counseling, School Psychology, or School Social Work. * Connecticut Intermediate Administrator Certification (092). * At least five years of successful experience in a school-based counseling or student support role. * Experience leading or coordinating student support services. Preferred: * Experience working in a diverse, urban public school system. * Familiarity with K-12 counseling curriculum development, SEL programming, IEP and Section 504 Plans, and crisis response protocols. * Bilingual or multilingual proficiency is a plus. Core Competencies: * Deep knowledge of child and adolescent development, SEL, and mental health systems in schools, including knowledge of the IDEA and ADA. * Ability to lead and supervise cross-disciplinary student support teams. * Strong data analysis, planning, and communication skills. * Commitment to equity, cultural responsiveness, and inclusive practices. * Capacity to build trust, lead teams, and implement district-wide systems of support. Terms of Employment: Salary, benefits and 206 day work year in accordance with negotiated agreement. Salary depending upon experience and academic preparation. Additional days may be required to support the opening and closing of school. Certification Required: Intermediate Administration or Supervision (092) and certification in one of the following: School Psychology, Social Work or School Counselor. Minimum 5 years experience in relevant area. Preference given to experience in working with community groups. Preference will be given to candidates with School Psychology certification and background. Application Procedure: Apply Online, including required attachments. ****************************
    $31k-37k yearly est. 9d ago

Learn more about assistant supervisor jobs

How much does an assistant supervisor earn in Milford, CT?

The average assistant supervisor in Milford, CT earns between $34,000 and $71,000 annually. This compares to the national average assistant supervisor range of $28,000 to $55,000.

Average assistant supervisor salary in Milford, CT

$49,000
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