Assistant supervisor jobs in New Britain, CT - 143 jobs

**Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** **Job Summary** This position supervises, trains, develops, and holds workgroups responsible for safety, production and attendance. He/She sets and maintains high standards for account productivity, accuracy, customer service, organization, communication, cooperation, and safety. This position provides innovative and effective leadership and cultivates a functional working relationship with all levels of personnel throughout the organization. **Responsibilities:** + Develops and maintains good working relationships with employees, management, and customers. + Facilitates training with new and current employees. + Responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate and local government requirements. + Manages department resources to ensure maximum output, accuracy, and efficiency at all times. + Establishes and promotes a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels. + Implements employee personal development plans as required to ensure the continuing professional growth of department personnel. + Ensures all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development. + Ensures all employees adhere to safety policies and procedures at all times. **Qualifications:** + Bachelor's Degree or International equivalent - Preferred + Ability to lift 70 lbs./32 kgs. + Availability to work flexible shift hours, up to 5 days per week + Strong oral and written communication skills + Working knowledge of Microsoft Office + Ability to work in a fast-paced warehouse environment + Management experience - Preferred **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. **Other Criteria:** UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. **Basic Qualifications:** Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Introduction Are you a current State of Connecticut, Department of Children and Families (DCF) employee looking for a new opportunity? We are seeking a current DCF employee to fill one Assistant Supervisor Of Transportation Operations role in Middletown, CT. Position Highlights: This full-time, 37.5 hour per week position may be first or second shift, based on agency needs. The schedule is Monday through Friday, with (flexible) non-standard rotational schedules on weekends and holidays. This position is telework eligible. What's In It For You: Visit our new State Employee Benefits Overview page! Professional growth and paid professional development opportunities. A healthy work-life balance to all employees. State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service. Click here for more information. Who We Are: At DCF our mission is partnering with communities and empowering families to raise resilient children who thrive. We are proud of our diverse and dedicated workforce who strive every day to meet the needs of those we encounter. Currently we are seeking individuals who are looking to advance their career and make a difference. We hope you take this opportunity to join our team and continue serving your state! Selection Plan In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application. FOR ASSISTANCE IN APPLYING: Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process. BEFORE YOU APPLY: Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting. Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing ***************. Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. Note: The only way to apply to this posting is via the ‘Apply' or ‘Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at ****************** QUESTIONS? WE'RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Ethan Ives at *****************. Join the State of Connecticut and take your next career step with confidence! PURPOSE OF JOB CLASS (NATURE OF WORK) This class is accountable for assisting in the supervision of employees engaged in the various aspects of the systematic transportation of goods and/or people. EXAMPLES OF DUTIES Assists in scheduling, assigning, overseeing and reviewing the work of staff; Assists in providing staff training and assistance; Assists in conducting performance evaluations; Assists in determining priorities and planning unit work; Assists in establishing and maintaining unit procedures; Assists in developing or making recommendations on the development of policies and standards; Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures; Assists in the establishment of daily and periodic routes for the transportation of goods and/or people; Assists in maintaining an inventory of equipment and supplies; Assists in the maintenance of assigned vehicles; Assists in the supervision of snow removal operations; May assist in the estimation of costs of transportation and budget projections; May drive routes on an as needed basis; May act for supervisor in their absence; Performs related duties as required. KNOWLEDGE, SKILL AND ABILITY Knowledge of methods and equipment utilized to transport goods and people; methods of repair of automotive equipment; Skills interpersonal skills; oral and written communication skills; Ability to perform mechanical repairs; maintain records such as personnel records, inventories of supplies, maintenance schedules, route schedules, etc.; operate assigned motor equipment; establish a budget and maintain a running balance of funds expended; utilize computer software; Supervisory ability. MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE Five (5) years of experience in the operation and/or maintenance of fleet vehicles. PREFERRED QUALIFICATIONS Experience working within a Health and Human Services agency Experience, planning and developing efficient driving routes Experience providing direct supervision and oversight of a large team Experience diagnosing and repairing of automotive equipment Experience operating a wide range of assigned motor equipment Experience with computers, including Microsoft Excel, Word, and Office applications SPECIAL REQUIREMENTS Incumbents must possess and retain a valid Motor Vehicle Operator's license and a Connecticut Public Service Vehicle Operator's license with a Public Passenger Endorsement. Incumbents in this class may be required by the appointing authority to possess and retain appropriate current licenses, permits and/or certifications including possession of a license for the repair of radio equipment at time of appointment. PHYSICAL REQUIREMENTS Incumbents in this class must have adequate physical strength, stamina, physical agility and visual and auditory acuity, and must maintain such physical fitness as to be able to perform the duties. A physical examination may be required. WORKING CONDITIONS Incumbents may be required to lift; may be exposed to hazardous road conditions. Conclusion AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. ACKNOWLEDGEMENT As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

The Supervisor of Enterprise System Services is a key leadership role within the Infrastructure Services Department, responsible for overseeing the design, implementation and management of enterprise-level systems across Windows Server, Red Hat Enterprise Linux (RHEL), Microsoft 365 and Azure Cloud Environments. This position requires a balance of deep technical expertise, a proven track record of success in mapping out and delivering on numerous strategic initiatives, overseeing highly performant teams, as well as driving operational excellence and continuous innovation across the organization's technology platforms. What we offer you: Hybrid work environment (2 days/week onsite) Relocation Competitive compensation with a base salary + performance bonus Robust benefits package, including: Enhanced 401(k) and financial planning support Tuition reimbursement and professional development Wellness programs, including an onsite gym Free coffee at our onsite café Flexible work hours Employee Business Networks A stable, mission-driven workplace where your impact truly matters How you will make an Impact Monitor and manage team workload, balancing immediate operational needs with long-term project goals. Projects are to be managed from concept to completion, ensuring delivery on time, within scope and on budget. Define, track and report on Key Performance Indicators (KPIs) for service delivery, system performance operational efficiency. Ensure high availability, performance and scalability across hybrid environments spanning on-premises and cloud infrastructure, addressing issues and implementing improvements as needed, covering Windows Server, Red Hat Enterprise Linux, Microsoft 365 and Azure Cloud platforms. Drive automation initiatives to streamline operations, reduce manual effort, and enhance system reliability. Identity emerging technologies and develop strategies to modernize and future-proof the Enterprise Infrastructure, fostering growth in areas of technical proficiency, problem-solving and leadership skills. Partner with IT leadership to align infrastructure capabilities with organizational goals and digital strategy. Demonstrate sound critical thinking by analyzing and resolving moderate to high infrastructure-related incidents, providing root cause analysis (RCA) and documented resolution steps. Champion process improvements that enhance system reliability, performance and sustainability, enhancing/creating documentation as appropriate. What we are looking for Bachelor's degree in Information Technology, Computer Science or a related field, or equivalent work experience. 8+ years of progressively responsible experience in Enterprise Infrastructure technologies, including at least 3 years in a leadership or managerial capacity. Advanced knowledge of Windows Server 2019+ (Active Directory, Group Policy, clustering, etc.), and/or Red Hat Enterprise Linux 8+ (CLI, IAM, Storage Management, Ansible) Strong experience with Microsoft 365 administration and Azure Cloud architecture (IaaS, PaaS, identity management, cost optimization). Proven success implementing automation frameworks (e.g. PowerShell, Ansible, Terraform, Azure Automation). Solid understanding of networking, virtualization and security best practices. Demonstrated ability to lead high-performing teams and manage complex technical projects. Strong communication, problem-solving and stakeholder management skills Experience managing budgets, timelines, hardware/software lifecycle and performance metrics. Forward-thinking, innovative mindset focused on continuous improvement. This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.). The expected salary range for this position is $130,000 - $175,000 per year. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks. #LI-HYBRID

WHAT IS THE OPPORTUNITY? We are seeking a Supervisor Mortgage Servicing Oversight to lead our mortgage servicing operations with a focus on compliance and performance excellence. This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key performance indicators. The supervisor will oversee training initiatives for subservicer staff, create standardized documentation practices, and prepare comprehensive reports for senior leadership.Managing all Servicing Escalations and Client Interactions:The supervisor will also handle escalation management with urgency, addressing any critical issues or breaches in service level agreements swiftly. This role requires effective communication with clients, ensuring their concerns are resolved promptly and professionally. Building strong relationships with clients and providing timely updates will be essential to maintain trust and satisfaction.Collaboration with internal departments such as Analytics, Legal, and Risk is essential to align vendor performance with compliance goals. A commitment to continuous improvement will drive the refinement of controls and processes in response to regulatory changes. WHAT WILL YOU DO? * Serve as the primary point of contact for sub-servicers, ensuring communication and coordination. * Monitor and evaluate sub-servicer performance against contractual obligations and performance standards. * Develop and implement controls for servicing regulatory themes to ensure adherence to compliance and legal requirements. * Conduct regular audits of subservicer operations and compliance practices. * Establish a data scorecard to track key performance indicators (KPIs) related to compliance and service delivery. * Analyze performance metrics to identify areas for improvement and drive corrective actions. * Implement training programs for subservicer staff on compliance standards and best practices. * Update training materials to reflect regulatory changes. * Define documentation standards to ensure consistency and accountability in operations. * Prepare and present detailed reports on vendor performance, compliance issues, and risk management to senior leadership. * Maintain a feedback loop to refine controls and scorecards based on performance data and stakeholder input. * Stay updated on regulatory changes and adjust processes accordingly. * Partner with internal departments (Analytics, Legal, Risk) to align vendor performance with organizational compliance goals. * Oversee default-related activities managed by subservicers, including collections, loss mitigation, bankruptcy, and foreclosure. * Address and resolve issues or breaches of service level agreements identified through monitoring and audits. * Build and lead the bank's mortgage department, focusing on strategy, staffing, and revenue goals. * Create a comprehensive suite of mortgage products and services. * Establish policies, procedures, and workflows to ensure compliance and operational efficiency. * Recruit, train, and manage Mortgage Loan Originators (MLOs) and operations staff. * Drive growth and profitability within the mortgage division. * Ensure underwriting standards are met and loans comply with regulatory and secondary market guidelines. * Manage vendor relationships and mortgage software applications. * Represent the bank in community and civic activities to enhance market presence. * Manage foreclosure and bankruptcy processes, overseeing files related to default law, including title issues and contested foreclosures. * Provide oversight of the sub-servicer's foreclosure and bankruptcy attorney network, ensuring proper case management and cost allocation. * Implement standardized processes and best practices for insurance policy placement to enhance customer experience and ensure compliance. * Conduct assessments and measurements of sub-servicing activities, particularly focusing on property and casualty insurance matters. * Establish rigorous quality control measures to maintain high standards of service and compliance. * Collaborate with stakeholders to evaluate the impact of climate factors on affordability, ownership costs, and Mortgage Servicing Rights (MSR) valuations. * Train team members and strategic partners on best practices related to foreclosure and bankruptcy. * Assist the Sub-Servicing Oversight Team in ensuring all sub-servicers and third parties comply with standards and regulatory requirements. * Engage with investors and insurers to advocate for policies beneficial to all stakeholders. * Undertake special projects or strategic initiatives as assigned by senior leadership. * Perform other duties as necessary, including travel. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * 12+ years of mortgage servicing experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives * Minimum of 5 years of Mortgage Default Experience * Minimum of 5 Years of Mortgage Subservicing Experience *Additional Qualifications* * Deep knowledge of mortgage regulations and secondary market guidelines (Fannie Mae, Freddie Mac). * Running servicing operations and establishing an end to end servicing oversight control for a bank. * Strong leadership, communication, and analytical skills. * Proficiency in loan origination software (e.g., Encompass) and Microsoft Office. * Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization * Excellent negotiation skills and highly collaborative planning ability, excellent diplomacy, tact, judgment, problem-solving and decision-making skills * Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently * Strong quantitative, governance, and analytical abilities * Ability to solve complex problems and drive structure through ambiguity * Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership * Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio) *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

Benefits: 401(k) Bonus based on performance Company car Competitive salary Health insurance Paid time off Signing bonus Training & development 🚨 Now Hiring: Supervisor of Clinical Services - Home Health Care 🚨📍 Based in Waterford, Connecticut | $100K+ Bonus + Benefits | $10,000 Sign-On Bonus! Are you a clinical leader ready to make a real impact in the lives of patients and the professionals who care for them? We are searching for a Supervisor of Clinical Services to join our growing home health care team in Connecticut!As a key member of our leadership team, you'll play a critical role in driving high-quality patient care, supporting exceptional field based clinicians, and ensuring regulatory compliance in accordance with Connecticut Department of Public Health (DPH) standards. Why You'll Love Working With Us: ✅ $100,000+ Base Salary ✅ Performance Bonus Opportunities ✅ $10,000 Sign-On Bonus ✅ Company Vehicle + Mobile Phone Provided ✅ Supportive Leadership + Growth Pathways What You'll Do: Oversee and support clinical staff in the delivery of home health care services across a defined service area Ensure compliance with CT DPH regulations and clinical best practices Lead case conferences, quality improvement initiatives, and documentation review Collaborate with interdisciplinary teams to maintain high standards of patient care Serve as a mentor and resource for field staff, providing hands-on guidance and support Participate in the recruitment, training, and retention of top clinical talent Act as a liaison between clinical operations and executive leadership Who You Are: ✔ A Registered Nurse (RN) licensed in Connecticut ✔ A minimum of 2 years of clinical experience in home health care ✔ At least 1 year of supervisory/management experience in a home health setting ✔ A passionate leader with strong organizational and communication skills ✔ A driver of quality, compliance, and compassionate care About Us: We are a values-based home health care provider dedicated to clinical excellence, compassionate service, and innovation. With a footprint across multiple states, we empower our teams with the resources they need to succeed-and the autonomy to make a difference. Ready to Lead With Purpose? Apply today and step into a role that offers growth, impact, and unmatched support. Let's elevate home care together.📩 Apply now or email your resume to ************************* Compensation: $100,000.00 per year This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Connecticut Association for Healthcare at Home.

At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice. JOB SUMMARY: Under the direction of the department manager, the Supervisor Pre-Registration and Financial Clearance Supervisor provides oversight of the Financial Clearance and Pre-Registration teams. The supervisor will oversee pre-registration, benefit verification, authorizations, reconciliations, quality review and training. They will work with revenue cycle teams, hospital departments, practices, and providers to support team effectiveness. ESSENTIAL JOB FUNCTIONS: Handle authorization process and obtain pre-certification approvals prior to service. Submit pre-authorization requests and follow up with payers to ensure timely approvals Maintain accurate records and reports of pre-certification requests, approvals, and denials Assist with assignment of worklists and submit authorization information according to payer requirements Follow up on authorization requests and coordinate with practices and departments according to established policies Collaborate with revenue cycle leadership and participate in monthly meetings to review payment and denial trends Coordinate with provider practices and hospital departments to ensure timely scheduling of patient procedures Act as escalation point for patient and insurance inquiries and Assist other pre-service departments with tasks including estimates and admission notifications when required Perform post service reconciliations and denial follow up tasks Oversee team performance using reconciliations and audit checks Adhere to applicable policies and procedures, including HIPAA compliance, and state and federal regulations Other duties as assigned Qualifications KNOWLEDGE / SKILLS / ABILITIES: Ability to ensure quality and integrity of assigned team tasks and meet given productivity standards Possess a patient-centric approach to answer questions and provide information in a professional manner Demonstrate leadership, teamwork, cooperation and collaboration within and outside the team Skill in effective oral, written, and interpersonal communication Skill in problem-solving in a variety of settings and translation of data into actionable steps Ability to read, understand, interpret, and analyze payer requirements Ability to work independently, take initiative, and manage multiple projects in a timely manner Possess leadership skills including quality audits, task assignments, and training efforts Excellent customer service and communication as well as interpersonal, organizational and analytical skills Demonstrate initiative and ability to multi-task while working independently Strong organizational skills and systems aptitude REQUIRED EDUCATION / EXPERIENCE: A Bachelors degree and a minimum of (2) year of revenue cycle experience or Associates degree and a minimum of (3) years of patient access, financial clearance or financial counselor experience or High School Diploma and a minimum of (5) years of patient access, financial clearance or financial counselor experience Prior leadership experience including team oversight, performing independent projects, or training activities Experience with payer portals and requirements preferred Familiarity with medical and insurance terminology Knowledge of payer contracts, regulations and guidelines as well as State and Federal laws relating to billing, collections, and patient access procedures Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

About Bell and Howell Bell and Howell delivers technology-driven Automation Services and Automation Solutions that help businesses optimize performance, reduce downtime, and improve customer experiences. Our Automation Services bring a dedicated team of expert mechatronic service engineers completely covering North America and backed by our Integrated 360™ advanced technology enabling remote repair, diagnostics, automated SmartOps Dispatch™ and 24/7/365 technical assistance for our clients. We provide a comprehensive and certified level of support for thousands of diversified clients. Our Automated Solutions product portfolio consists of next-generation equipment delivering best-in-class performance enhancing workflow efficiency and elevating customer experiences across multiple markets including retail, pharmaceuticals, packaging, mail production, ecommerce and manufacturing - all backed by the best service in the industry. Position Title: District Service Supervisor Location: New England Area Job Summary: The District Service Supervisor proactively manages a subset of a district including people management and operational oversight. They are responsible and accountable for managing a team of technicians to ensure maximum performance, engagement, and operational compliance. The independently resolve customer problems and ensure optimized resourcing to manage cost and SLA performance. They also drive special projects as needed to support the district, region, or overall service organization strategy and performance. Job Responsibilities: Ensure operational SLA compliance with assigned customers and technicians and direct tactical actions related to customers and monitor metrics on response time, down time, time between calls, and time to repair products. Evaluate data and make recommendations for improvements to better serve the customer. Serve as an escalation point for customer concerns. Manage an assigned team of technician through responsible recruiting, training, motivating, coaching and counseling. Work with district management team to determine the training needs for the district and ensure that programs are delivered to increase their skill base and technical proficiency. Ensure the day-to-day and week-to-week optimal utilization of people and technical resources through forecasting, planning and scheduling. Realign resources as needed to ensure customer satisfaction. Resolve any customer issues or complaints. Be responsible for operational performance of the team, including adherence to customer Service-Level Agreements (SLAs) and revenue recognition practices. Assess team effectiveness in providing service to customers by developing methods and mechanisms for tracking performance. Develop strategies and action plans to address deficiencies and improve efficiency and productivity. Support District growth requirements as needed under the direction of a District Service Manager or other service leader. Work with District Service Manager (DSM) to monitor operational metrics, completion of projects, and call closure. Oversee safety compliance of team and care for company property. Contribute to team efforts by accomplishing related results in a cooperative and supportive manner. Maintains availability by carrying a cell phone; responding to emergency and non-scheduled calls for support within established response time goals. Other duties as required. Supervisory Responsibilities: Will manage a portion of the technicians in a service district and be accountable for the performance, engagement, and compliance with company and department process and policy. May manage certain assigned projects and initiatives in the district, region, or national level Competencies (Skills, Knowledge and Abilities): Requires understanding of computer program functionality and software troubleshooting skills. Strong interpersonal/customer relation skills. Ability to effectively resolve conflict internally and externally. Ability to accomplish the describe duties through appropriate hand, power, and testing tools/equipment. Ability to reason logically and make sound decisions along with considering alternative and diverse perspectives. Strong analytical, problem-solving, quantitative, and time management skills. Ability to communicate effectively both orally and in writing. Ability to understand, remember and follow verbal and written instructions. Ability to work as an integral part of a team. Ability to read and understand written procedures and diagrams for assembly and test. Ability to develop and implement solutions to assembly problem. Ability to maintain regular attendance and be punctual. Education and Experience: High School degree or equivalent. Degree in electronics, advanced mechanics and/or software training with 1+ year related industry/equipment experience or equivalent combination of education and experience. 5+ years of field experience strongly preferred. Associate degree preferred. 1+ year of supervisory experience including accountability for employee performance preferred. Travel: This position requires regular travel in the United States and Canada. Physical and Mental Requirements: Mental/Cognitive Requires reading, math, weighing and/or measuring, conducting research, analyzing, evaluating and drawing conclusions, implementing plans, procedures, solutions, coordinating others to accomplish a goal. Ability to work with others and manage emotions. Physical Requires sitting and walking. Requires using hands to feel, reaching with hands and arms. Requires standing, talking and hearing. Requires close, distant, color, and peripheral vision; depth perception. Work is usually performed in a controlled office, manufacturing or retail environment; noise within acceptable safety levels; work is sometimes performed in cramped areas; heights up to sixteen (16) feet; paper dust prevalent; exposure to with cleaners and solvents used to clean machines. Requires lifting of up to fifty (50) pounds. Ability to travel regularly to visit customers and meet with employees and conduct occasional out of district travel. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Bell and Howell is an Equal Opportunity Employer. It is company policy to administer employment based solely on an individual's qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.

We are seeking a highly organized and proactive individual to join our team. This role is critical to ensuring efficient operations and seamless support across our Connecticut client locations, including East Hartford and Windsor Locks. The ideal candidate will oversee work order management, timekeeping, and administrative support while maintaining excellent communication with internal teams and clients. Essential Duties and Responsibilities: Assign, create, and manage work orders, ensuring timely completion and accurate closure. Log and report inspections as needed. Record and communicate employee call-ins to appropriate supervisors. Serve as the primary point of contact for on-site HR tasks, including timekeeping and employee assistance. Screen and direct incoming work orders to the appropriate personnel. Dispatch employees to service areas as needed. Provide direct support to the Regional Manager in Connecticut for operational and administrative tasks. Collaborate with the billing team to ensure accurate invoicing. Performs other duties as assigned. Knowledge, Experience, and Skills Requirements: High school diploma or GED required. Minimum of 2 years' experience in dispatching or a similar role. Proficiency in Microsoft Office Suite and familiarity with work order systems. Strong written and oral communication skills in English. Demonstrated skills in objective problem-solving and decision-making. Strong interpersonal skills and the ability to work collaboratively in a dynamic environment. Must successfully pass a background check. Working Conditions: Must be able to stand, push, pull, bend, kneel, and stretch for extended periods of time. Ability to lift up to 25 lbs. Role is based at the East Hartford client site, with occasional travel to other Connecticut locations. Preferred Qualifications: Previous experience in administrative support or HR-related tasks.

Why Join the Sikorsky Credit Union Team? Sikorsky Credit Union has been named the #1 Credit Union in Connecticut for 6 years in a row. We are one of the largest credit unions in the state, with over $1 billion in assets, and we continue to grow! If you are passionate about helping people achieve their financial goals and want to make a difference in the local community, we want to hear from you! We are looking for talented people to help us improve the banking experience for our valued members. Working at Sikorsky Credit Union has its benefits. You'll enjoy an awesome work-life balance, competitive pay, and an excellent benefits package that includes paid-time off, medical/dental, 401K plan with company match, tuition reimbursement and more! Please check out the details below to learn more about this position. General Summary: The Digital Service Team Lead plays a dual role, providing hands-on member support with originating and processing applications for new membership and deposit accounts while guiding and supporting a team of Digital Service Representatives. This role ensures high-quality service delivery, monitors performance metrics, and supports training and coaching efforts. The Team Lead will mentor, train, and support team members while ensuring adherence to credit union policies, procedures, and regulatory compliance. The position also involves troubleshooting complex member issues, escalating where necessary, and driving continuous improvement to enhance team performance and member satisfaction. Key Essential Responsibilities: Originates, processes, and funds new membership and deposit account requests in accordance with department policies and procedures. Coordinates receipt of all necessary application documentation from both existing and prospective members during the account opening process. Exhibits exceptional and professional verbal and written communication skills to ensure that all member interactions are handled with professionalism, empathy, and a focus on creating positive experiences. Accurately processes transactions for members. Researches member inquiries according to departmental guidelines and procedures to ensure a comprehensive response is provided. Monitors daily operations, ensuring that team performance aligns with set targets for response time, issue resolution, and customer satisfaction. Motivates and works with the team to recognize opportunities for product and service opportunities including consumer loans, home loans, etc. Acts as a point of escalation for complex or high-priority member inquiries, ensuring timely and effective resolutions. Resolves member complaints or issues that are escalated by team members, finding solutions to problems that may require creative or non-standard approaches. Provides feedback to improve team members' product knowledge, customer service skills, and problem-solving abilities. Monitors team performance, including handling volumes, response times, and issue resolution rates. Provides feedback to management regarding any recurring member issues or challenges that require attention or possible changes in procedures or policies Actively identifies opportunities to streamline processes, improve workflow, and reduce inefficiencies within the team. Utilizes in-depth knowledge to assist members with online banking/bill pay processes, mobile banking and to ensure complex issues related to online issues are resolved. Utilizes technology to educate members on Credit Union products and solutions based on the member's specific needs. Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors. Demonstrates the credit union's core values of Service, Teamwork, Integrity and Responsibility. Keeps abreast of industry developments including, but not limited to changes in regulations and technology. Ensures adherence to company policies and procedures and banking/credit union regulations. Performs additional duties as required. Essential Skills, Knowledge and Requirements: High school diploma or equivalent required. Some college coursework in a business-related discipline preferred. Minimum of 3 years of customer service experience required with at least one year working in a production environment (loan processing, branch or call center) strongly preferred. Knowledge of banking products and services preferred. Knowledge of state and federal regulatory compliance requirements. Excellent communication, interpersonal, customer service, analytical and organizational skills with keen attention to detail. Supervisory experience a plus. Familiarity with Microsoft Office. Must obtain (within 90 days) and maintain a State of CT Individual Producer License (Credit Insurance). Sikorsky Credit Union is an equal opportunity employer that is proud of its commitment to diversity and inclusion. Therefore, we welcome applicants from all communities, including age, color, ethnicity, familial or marital status, gender identity or expression, language, national origin, physical or mental disability, military or veteran status, race, religion, sexual orientation, and socioeconomic background.

Job DescriptionDescription: The Supervisor, Patient Services oversees the daily administrative and operational functions of the department, ensuring optimal performance in areas such as patient flow, scheduling, staffing, compliance, and customer service. This role is supervisory and works closely with clinical leadership and the revenue cycle team to align business practices with quality patient care. SPECIFIC DUTIES AND RESPONSIBILITIES: All duties are subject to accommodation in accordance with the Americans with Disabilities Act (ADA) The Supervisor of Patient Services serves as leader, coach, and model for all Patient Services Representatives (PSRs). Typical tasks may include but are not limited to: Supervises front office operations including staff scheduling, registration, Patient scheduling, closed encounters, and time of service collections, provider scheduling Template (coordination with charge nurse). Communicates issues and barriers that need to be escalated to leadership to the Business Operations Manager. Supervises team of PSRs: trains, evaluates performance, and ensures accountability. Monitors office workflows, implements process improvements to enhance efficiency and reduces errors in partnership with the Business Operations Manager and monitors deposits and cash funds. Collaborates with clinical and billing departments to ensure accuracy of documentation, coding, and claims submission. Ensures compliance with HIPAA, OSHA, and other regulatory requirements. Analyzes operational data to identify trends, variances, and opportunities for improvement. Handles patient, staff and provider issues professionally and promptly. Escalates when appropriate. Maintains confidentiality in a professional manner. Coordinates with IT and EHR support teams for smooth system operations. As needed, executes PSR tasks: Electronic Health Record (EHR) tasks: Registering patients; enrolling patients with My Chart Portal; updating patient information; printing profiles, scheduling and managing recall lists and scanning documents into the patient's EHR Payment Management: Opening, balancing, and closing daily cash drawer and posting payments; processing payments with a credit card machine, including end-of-day reporting; collecting co-pays, deductibles and/or co-insurance at point of service; facilitating payment arrangements Payment Schedule: Reviewing schedules daily to ensure accuracy and maximizing available appointment slots; obtaining medical releases as needed for patient requested forms; registering patients via phone or in person Ensuring all insurance, demographic, and eligibility information is obtained, entered, and maintained in the system in an accurate manner; performing the insurance verification process and the process for all third-party payers; discussing with patients their financial terms and payment arrangement options; calculating and entering sliding fee eligibility based on patient income Requirements: Excellent customer service, leadership, communication, and organizational skills. Strong critical thinking and problem-solving skills and the ability to work as a member of the team to serve patients is a must. Basic understanding of billing, coding, and compliance. Proficient in EMR/EHR systems and Microsoft Office Suite. Highly preferred: Skilled in conflict resolution/de-escalation Highly preferred: Fluent in Spanish or Haitian Creole Education and/or Experience: Associate's degree or 3-5 years of front office experience in a healthcare setting Strong understanding of medical office operations: Check-ins, visit paperwork, cash balances, etc.

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Fulfillment Supervisor guides a team of associates, promoting collaboration and achieving results in line with business objectives. They cultivate an inclusive culture, nurture talent, and strategically align daily workstream to fulfill the service requirements of field partners. The shift for this role will be Monday - Friday, 3pm - 11:30pm. What You'll Get Competitive salary plus annual bonus opportunities. Weekly payday on every Friday! Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. View all our health, wealth, and life offerings at ************************* What You'll Do Empower Your Team Lead a team of associates for efficient fulfillment operations. Conduct interviews, coaching, and training to identify and develop talent. Provide direction to align associates with daily operational goals. Foster accountability while creating a healthy and positive working environment. Drive Customer-Centric Operations Develop and execute operational plans to optimize site throughput and meet budget targets. Coordinate staffing and resources for daily operations and special projects. Encourage cross-shift collaboration to enhance operational efficiency and drive continuous improvement. Oversee team performance, safety, quality, and productivity. Fuel Health & Safety Vision Ensure compliance with pertinent Federal, state, and local regulations including OSHA, CDL, DOT, and MHE within supply chain site. Proactively identify health and safety risks, swiftly implementing resolutions, and providing coaching or training on cutting-edge best practices. What You'll Need Must be 18 years old. Valid driver's license required; successful Motor Vehicle Records check (MVR) completion. 1-3 years of experience in supply chain, fulfillment, or distribution segments preferred. 1-3 years of leadership or supervisory experience preferred. Experience with Korber or related WMS software a plus. Demonstrated ability to exceed KPIs in service-oriented industries, prioritizing quality, business partnerships, and customer outcomes. People-first mentality with a solution-oriented approach. Apply today to start your fulfilling journey! #LI-JB1

**Team Lead, Member Services** Exempt/Non-Exempt: Exempt Member Services Team Leads are responsible for ensuring we deliver superior service to all members who contact RxBenefits by creating and supporting a performance-based culture that is focused on service. The Team Lead supervises hiring, ensuring effective training, ongoing monitoring and development of representatives, evaluations, and any disciplinary actions of member services representatives with a constant focus on developing a highly engaged, performance-driven team, rooted in the superior service experience of every caller. _Essential Job Responsibilities Include:_ + Supervise, plan, and manage functions related to Call Center work area. Oversee and direct the day-to-day activities of telephone operators and call center agents + Build and maintain a performance-driven culture + Attend meetings in place of Manager to represent Member Services Department as needed + Supervise hiring, ensure effective training, maintain ongoing monitoring and QA, performance evaluations and any disciplinary actions of member services representatives + Support Workforce Management (WFM) activities to fully leverage staffing to maximize Customer Experience and all related service level metrics and KPIs - including regular observation of real-time dashboards to identify and resolve any call-center or MSR-level performance issues + Review, analyze, and apply all regular reports provided from Operations to determine any actions required to maximize call center and MSR efficiencies and successes + Utilize reports from Operation analysts to conduct performance monitoring, career path progress, monthly one-on-ones, and yearly performance evaluation of all team members to improve efficiency + Identify and aggregate any knowledge and performance gaps within the team to be included in training functions & knowledge base resources + De-escalate and resolve supervisory level member escalations (3rd level) and complaints and provide guidance and feedback to staff as needed + Investigate and provide feedback on issues assigned by Manager or Account Management team + Communicate with IT Department to assist in resolving Rep connectivity issues that can affect performance related to availability, phone coverage, and department performance guarantees + Act as a source of information and answer operator/agents questions, assign tasks, follow up and give instructions as necessary to ensure proper guidance and feedback + Develop and perform ongoing reinforcement to keep staff motivated and optimize performance + Carry out supervision, coaching, call monitoring, training, reviewing, and disciplining of all operators/agents + Attend to, monitor, and resolve customer complaints + Carry out performance monitoring, measurement, and evaluation of all operators/agents to improve efficiency + Ensure that team members obtain the appropriate training and support to best apply their knowledge and skills on the job + Perform supervision of timekeeping, QA call monitoring, and corrective/ disciplinary action for all representatives on team + Comply and maintain lists of key and on-call schedules & personnel, and ensure all lists are available to operators for use as required + Prepare and direct scheduling, monitor operators' attendance, schedule shifts & breaks as necessary + Perform other similar or related duties, as assigned, such as updating databases, coordinating activities related to repair and maintenance of equipment, ordering materials and supplies, etc. + Anticipate escalation and take over calls when needed + Ensure adherence to policies for attendance, established procedures, etc. + Keep management informed on issues and problems + Perform other related duties incidental to the work described herein + All other duties as assigned _Required Skills / Experience:_ + Bachelor's degree Education or equivalent work experience + Proven experience as call center supervisor or similar leadership position + Experience in customer service is essential + Exceptional Verbal & written Communication skills + Working knowledge of MS Office + Knowledge of telephone equipment and relevant computer programs + Knowledge of performance evaluation procedures + Outstanding communication and negotiation abilities + A results-oriented approach + Excellent organizational and leadership skills + Ability to work in a fast-paced environment with targeted deadlines + Proficiency in multiple languages is preferred _Based on relevant market data and other factors, the anticipated hiring range for this role is $56,800 - $71,000_ _annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._ _We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._ _RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_ + _Remote first work environment_ + _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_ + _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_ + _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_ + _401(k) with an employer match up to 3.5% available after 60 days_ + _Community Service Day to give back and support what you love in your community_ + _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_ + _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_ + _Tuition Reimbursement for accredited degree programs_ + _Paid New Parent Leave that can be used for adoption or birth_ + _Pet insurance to protect your furbabies_ + _A robust mental health benefit and EAP service through Spring Health to support you when you need it most_ RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

The Resident Support Supervisor oversees the daily operations of assigned residential programs that support children, adolescents, and young adults with Autism Spectrum Disorder (ASD) and/or Intellectual and Developmental Disabilities (IDD). This role ensures the delivery of high-quality, trauma-informed care in a therapeutic, supportive, and person-centered environment. The supervisor provides direct support to residents, guidance to direct care staff, and ensures compliance with agency policies and applicable regulatory standards. The Resident Counselor Supervisor leads by example, promoting a positive, structured, and safe living environment while coordinating individualized services, managing staff performance, and collaborating with interdisciplinary teams WORK SCHEDULE: Adelbrook is a 24/7 operating Agency. Schedules are flexible, may include early mornings, evenings, overnights, weekdays, weekends, holidays, mandated overtime, mandated holds, and on call responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Provide daily oversight and supervision of assigned residential program(s), ensuring consistent implementation of care plans, behavioral supports, and therapeutic interventions. • Serve as the primary case manager or support liaison for assigned residents, coordinating services in collaboration with clinical, medical, and educational teams. • Supervise and evaluate direct care staff, providing coaching, documented supervision, and performance feedback. • Assist with scheduling, shift coverage planning, and staff timekeeping in collaboration with other supervisors and administrative staff. • Lead or participate in staff meetings, treatment team meetings, and regular supervision with program leadership. • Ensure accurate and timely documentation of resident progress, incidents, medication administration, and other required records. • Monitor compliance with individualized behavior support plans, daily routines, and therapeutic programming. • Provide direct care and behavioral support during shifts, as needed, including participation in crisis intervention following agency protocols and approved training (e.g., PMT). • Perform physical management techniques (PMT), be physically able to fully perform all PMT requirements at any given moment • Maintain active certification in agency-approved crisis intervention training, including all required levels of Physical and Psychological Management Training (PMT). Apply training techniques appropriately to ensure the safety and well-being of individuals served, staff, and others in the environment. Demonstrate competency in de-escalation strategies, safe physical interventions, and adherence to agency protocols. • Ensure residents receive support with daily living activities (e.g., hygiene, meals, recreation, community outings). • Coordinate communication and maintain collaborative relationships with families/guardians, service coordinators, and external stakeholders. • Support the training, onboarding, and ongoing development of direct care staff; ensure staff meet and maintain required certifications and trainings. • Participate in audits, inspections, and quality assurance activities as needed. • Complete administrative duties including incident report follow-up, financial audits, medication reviews, and program supply inventories. • Share in on-call coverage responsibilities for residential operations. • Maintain flexibility to support different houses or departments based on organizational needs. • Schedule yourself as an active staff member apart of daily counts as programmatically required. • Perform other related duties as assigned by leadership. SKILLS, KNOWLEDGE, AND ABILITIES: SKILLS: • Effective supervision, coaching, and performance management of direct care staff. • Strong written and verbal communication skills, including documentation, report writing, and incident follow-up. • Time management and organizational skills to balance administrative responsibilities with direct care oversight. • Proficient in basic computer use, including email, electronic records, and scheduling software. • Conflict resolution and problem-solving skills to manage interpersonal dynamics and address emergent situations. • Ability to train and mentor staff in policies, procedures, and care techniques. KNOWLEDGE: • Strong understanding of Autism Spectrum Disorder (ASD), Intellectual and Developmental Disabilities (IDD), and behavioral health conditions. • Working knowledge of trauma-informed care and person-centered planning principles. • Familiarity with Positive Behavioral Support (PBS) strategies and behavior support plans. • Knowledge of state and local regulations and licensing requirements (e.g., DDS, DCF, COA). • Understanding of therapeutic crisis intervention methods (e.g., PMT, TCI, CPI). • Basic understanding of medication administration protocols (DDS Medication Certification preferred). • Familiarity with data collection, documentation standards, and electronic health records. ABILITIES: • Ability to lead by example and promote a positive team environment. • Ability to build therapeutic relationships with residents while maintaining professional boundaries. • Ability to remain calm and effective in high-stress or crisis situations. • Ability to interpret and follow individual support plans, behavior plans, and clinical recommendations. • Ability to work independently, make sound decisions, and prioritize tasks in a dynamic environment. • Ability to maintain confidentiality and comply with ethical and legal standards. • Physical ability to assist residents with daily living tasks and implement physical interventions if necessary. EDUCATION, EXPERIENCE AND OTHER QUALIFICATIONS: • High School Diploma or GED required • Minimum of two (2) years of experience in a residential or direct care setting serving individuals with ASD and/or IDD. • At least one (1) year of supervisory or leadership experience strongly preferred. • Knowledge of trauma-informed care, behavioral support strategies, and person-centered planning. • Strong organizational, communication, and interpersonal skills. • Ability to manage multiple priorities, lead staff, and respond effectively in crisis situations. • Must be able to complete and maintain required certifications (e.g., CPR/First Aid, PMT, DDS Medication Certification). • Valid driver's license and clean driving record required. May be required to drive company vehicles • Ability to work a flexible schedule and meet on-call responsibilities. WORK ENVIRONMENT AND PHYSICAL DEMANDS: • Work is performed in a group home or residential setting. • Must be able to lift up to 50 pounds, assist with physical interventions, and support individuals with mobility needs. • Ability to be on feet for extended periods and participate in recreational or community-based activities with residents. • Exposure to behaviors that may require de-escalation or intervention • Perform all requirements of physical management techniques (PMT) A job description is not meant to be all inclusive of every task and/or responsibilit

The Snowsports Supervisor is responsible for training and mentoring instructors by setting an example by following all policies and procedures, being approachable, and sharing knowledge with coworkers. This individual is responsible for overseeing the on hill operations of all daily and school group lessons under the direction of the Snowsports Directors. They will assist with the organization of group lessons, including the checking in and out of participants, communication with instructors and parents, and ensuring the safety of all parties involved. Supervisors may occasionally teach lessons based on the needs of the Snowsports Department. Reports to the Snowsports Directors.

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating . Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality -the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The Park Services Supervisor is directly responsible for the upkeep of all facilities including the restrooms, buildings, and midways. This position is responsible for leadership scheduling, daily placement, inventory, documentation, and addressing day-to-day issues and concerns. We are currently looking for a: Lake Compounce - Seasonal Park Services Supervisor Roles & Responsibilities: The Park Services Supervisor is directly responsible for the upkeep of all facilities including the restrooms, buildings, and midways. This position is responsible for hiring, scheduling, daily placement, inventory, documentation, and addressing day-to-day issues and concerns. Roles and Responsibilities: Supervisory Duties: Supervise the daily operations of the Park Services team and any other assigned departments Lead by example, attitude, and as a representation of Lake Compounce's core values Act as an approachable mentor and coach to all assigned hosts Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests Become knowledgeable of performing the essential duties of all Park Services positions and backfill these positions when needed Participate in all aspects of supervision of assigned employees, including training, performance coaching, and discipline Ensure that all required meal and other breaks are being given in accordance with Connecticut law Assist with team scheduling and timekeeping activities Departmental Duties: Ensure that the daily cleaning/nightly cleaning protocols are being completed according to Park standards Audit restrooms, eating areas, and overall park cleanliness Perform whatever duties are necessary to ensure park cleanliness Proactively monitor the Park for safety hazards (e.g. wet floors, tripping hazards, etc.) Maintain records of all work completed and safety inspections Maintain high standards of performance for all assigned areas of responsibility Ensure compliance with all OSHA, DEP, ADA, and other applicable standards and state/local regulations. Ensure that all team members have necessary supplies to successfully perform duties Address any escalated guest concerns and criticisms with a high degree of professionalism and propose solutions to deescalate the situation. Courteously resolve guest questions and concerns, and assist with lost children Ensure employees have necessary supplies to perform duties All other duties and special projects assigned by leadership Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus Education and Experience: High School education preferred; equivalent work experience will be considered 2+ years of previous Park Service, grounds, or housekeeping work experience desired 1+ year of previous supervisory experience Requirements: Must be at least 18 years of age to comply with Connecticut Child Labor Laws Ability to work flexible schedule, including evenings, weekends, and holidays, open to close Must possess a valid driver's license and a good driving record Ability to safely and efficiently operate motorized vehicles and equipment Ability to comply with all uniform policies Must possess strong attention to detail and desire to keep park clean and presentable Ability to safely and properly use a variety of cleaning equipment, including brooms, mops, and chemicals Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner Physical Requirements: Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time Ability to remain on feet for majority of the workday Ability to remain sedentary for periods of time, while using a computer Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more Ability to consistently use hands to grasp, control, move objects/tools Ability to see details of objects that are more than a few feet away Working Conditions: Frequent exposure to all outdoor and indoor areas of the park Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions Subject to constant repetitive motion, high noise levels, flashing lights, highly populated areas, and exposure to various cleaning chemicals Subject to bloodborne pathogens; Proper PPE is required in these situations. Subject to frequent interruptions and requests that may require reprioritization of activities Team member benefits: Working at Lake Compounce is about making people happy! It's about being independent and having fun, making new friends and earning extra money while doing so. As a Lake Compounce employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights! Perks & Benefits: Flexible schedule Ability to cross-train and learn unique skills across various departments Free admission to Lake Compounce and all Palace Entertainment parks on your days off Invitations to exclusive company-sponsored employee events throughout the season We've got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Lake Compounce. Apply today! Do not miss the chance to spark your career now!

Current Saint Francis Employees - Please click HERE to login and apply. This position is ECB status - requires a minimum number of worked hours per month as needed by the department; limited benefit offerings. Variable #RNSIND Job Summary: Supervises and coordinates activities of personnel on day, evening, night, weekend and holiday shifts to maintain continuity of care. Supervises and directs patient admissions, discharges and transfers. Arranges for staffing levels according to patient acuities, census and productivity standards. Assumes administrative responsibility for patient areas as assigned. Identifies, investigates and reports findings on matters which represent performance improvement opportunities. Minimum Education: Has completed the basic professional curricula of a school of nursing as approved and verified by a state board of nursing, and holds or is entitled to hold a diploma or degree therefrom. Licensure, Registration and/or Certification: Valid multi-state or State of Oklahoma Registered Nurse License. BLS and ACLS (or PALS) required. Work Experience: 2 -3 years related experience and supervisory experience. Knowledge, Skills and Abilities: Working knowledge of Microsoft Word, Excel and Access as might be used in the preparation of correspondence and reports. Effective interpersonal, written and oral communication skills. Ability to integrate the analysis of data to discover facts or develop knowledge, concepts or interpretations. Ability to organize and prioritize work in an effective and efficient manner. Ability to be detailed oriented as required in the examination of clinical and numerical data. Essential Functions and Responsibilities: Reviews staffing patterns, census and acuity of patients on assigned units to ensure that staffing is consistent with patient needs and productivity standards; observes and monitors staff/patient ratios and adjusts staff appropriately in response to changing needs. Responds promptly to emergency situations, staff requests for assistance/support/guidance, patient/family complaints, and patient care incidents. Prioritizes effectively to investigate, document and/or report and resolve such matters as appropriate. Obtains medications, supplies and medical records as needed to maintain safe, effective and efficient care to patients. Responds appropriately to emergency situations and/or coordinates emergency surgery by initiating calls to operating teams and providing necessary supplies as needed. Utilizes and notifies on-call resources as appropriate. Ensures compliance with nursing/hospital system policies and procedures. Monitors and ensures compliance with infection control, patient safety, and general safety guidelines. Participates in nursing quality program through participation in auditing processes and through demonstrated support of nursing quality initiatives. Demonstrates support of health system mission, vision, and values in performance of job duties. Meets system, hospital and department-specific competencies annually. Supports system, hospital and department goals by attending department meetings, in-services and other educational offerings. Practices self-direction by assuming responsibility and accountability for professional growth. Serves as a role model. Communicates effectively to promote positive relations between nursing staff and nursing management team. Ensures coordination of patient care activities; promotes interdepartmental relations through communication and collaboration. Serves as Incident Commander for disaster situations and drills. Demonstrates effective implementation of emergency response plans as appropriate. Decision Making: Ability to carry out non-routine procedures under constantly changing conditions, in conformance with general instructions from supervisor. Working Relationship: Coordinates activities of others (does not supervise). Leads others in same work performed (does not supervise). Has input on performance evaluations but does not prepare or give. Works directly with patients and/or customers. Works with internal/external customers. Works with other healthcare professionals and staff. Works frequently with individuals at director level or above. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Access Center - Yale Campus Location: Tulsa, Oklahoma 74136 Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This position has been identified as a safety sensitive position. This statute allows employers to lawfully refuse to hire applicants for safety-sensitive jobs or to discipline or discharge employees who work in safety-sensitive jobs if they test positive for marijuana, even if they have a valid license to use medical marijuana. EOE Protected Veterans/Disability

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Summary This position supervises, trains, develops, and holds workgroups responsible for safety, production and attendance. He/She sets and maintains high standards for account productivity, accuracy, customer service, organization, communication, cooperation, and safety. This position provides innovative and effective leadership and cultivates a functional working relationship with all levels of personnel throughout the organization. Responsibilities: Develops and maintains good working relationships with employees, management, and customers. Facilitates training with new and current employees. Responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate and local government requirements. Manages department resources to ensure maximum output, accuracy, and efficiency at all times. Establishes and promotes a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels. Implements employee personal development plans as required to ensure the continuing professional growth of department personnel. Ensures all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development. Ensures all employees adhere to safety policies and procedures at all times. Qualifications: Bachelor's Degree or International equivalent - Preferred Ability to lift 70 lbs./32 kgs. Availability to work flexible shift hours, up to 5 days per week Strong oral and written communication skills Working knowledge of Microsoft Office Ability to work in a fast-paced warehouse environment Management experience - Preferred Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

We are seeking a highly organized and proactive individual to join our team. This role is critical to ensuring efficient operations and seamless support across our Connecticut client locations, including East Hartford and Windsor Locks. The ideal candidate will oversee work order management, timekeeping, and administrative support while maintaining excellent communication with internal teams and clients. **Essential Duties and Responsibilities:** + Assign, create, and manage work orders, ensuring timely completion and accurate closure. + Log and report inspections as needed. + Record and communicate employee call-ins to appropriate supervisors. + Serve as the primary point of contact for on-site HR tasks, including timekeeping and employee assistance. + Screen and direct incoming work orders to the appropriate personnel. + Dispatch employees to service areas as needed. + Provide direct support to the Regional Manager in Connecticut for operational and administrative tasks. + Collaborate with the billing team to ensure accurate invoicing. + Performs other duties as assigned. **Knowledge, Experience, and Skills Requirements:** + High school diploma or GED required. + Minimum of 2 years' experience in dispatching or a similar role. + Proficiency in Microsoft Office Suite and familiarity with work order systems. + Strong written and oral communication skills in English. + Demonstrated skills in objective problem-solving and decision-making. + Strong interpersonal skills and the ability to work collaboratively in a dynamic environment. + Must successfully pass a background check. **Working Conditions:** + Must be able to stand, push, pull, bend, kneel, and stretch for extended periods of time. + Ability to lift up to 25 lbs. + Role is based at the East Hartford client site, with occasional travel to other Connecticut locations. **Preferred Qualifications:** + Previous experience in administrative support or HR-related tasks. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating . Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality -the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. This seasonal HSE Senior Supervisor will support the HSE Manager with the development, implementation and maintenance of the park Health, Safety and Environmental (HSE) management system to meet the requirements of applicable HSE standards and federal, state, and local requirements. In addition, seasonal Supervisors assist in the coordination of the park's overall safety and EMS Response, ensuring compliance with all local, state, federal standards and all policies/procedures. Supervisors will continuously exemplify quality leadership for the EMS/safety team and provide oversight and accountability. Additional responsibilities include managing emergency situations and overseeing the seasonal safety department team members and daily operation. We are currently looking for a: Lake Compounce - Seasonal HSE Senior Supervisor Roles & Responsibilities: This seasonal HSE Senior Supervisor will support the HSE Manager with the development, implementation and maintenance of the park Health, Safety and Environmental (HSE) management system to meet the requirements of applicable HSE standards and federal, state, and local requirements. In addition, seasonal Supervisors assist in the coordination of the park's overall safety and EMS Response, ensuring compliance with all local, state, federal standards and all policies/procedures. Supervisors will continuously exemplify quality leadership for the EMS/safety team and provide oversight and accountability. Additional responsibilities include managing emergency situations and overseeing the seasonal safety department team members and daily operation. Roles & Responsibilities: Supervisory Duties: Supervise the daily operations of the HSE team and any other assigned departments Lead by example, attitude, and as a representation of Lake Compounce's core values Act as an approachable mentor and coach to all assigned team members Become knowledgeable of performing the essential duties of all HSE positions and backfill these positions when needed Participate in all aspects of supervision of assigned employees, including training, performance coaching, and discipline. Ensure that all required meal and other breaks are being given in accordance with Connecticut law Assist with team scheduling and timekeeping activities Departmental Duties: Support HSE leadership with incorporating company HSE standards and local HSE requirements into park procedures and training Conduct proactive risk assessments to identify and minimize potential risks in all aspects of park operations Assist when performing self-audits and inspections to verify compliance with HSE standards, procedures and applicable local HSE regulations Assist HSE leadership with ensuring maintenance equipment, amusement devices, attractions, rides, facilities and other equipment meet applicable industry standards, as defined by local regulations, and company standards Lead, conduct and assist in investigations for guest and employee HSE related incidents Prepare and enter incident reports into incident reporting and management system Assist with developing corrective and preventive actions to address incidents Coordinate the timely and accurate completion of recurring HSE reports Assist with departmental data entry, filing, and administrative tasks Enter incident reports into the incident reporting and management system Maintain SOPs and local protocols Assist with accident investigations of guest and employee incidents, as needed Oversee Worker's Compensation claims process including reporting, investigating & maintaining files, and record keeping Maintain First Aid, Injury & HSE files and ensuring accurate documentation while always upholding confidentiality of this sensitive information Oversee and perform inspections at various Park sites to verify compliance with Park safety standards Assist in the development and execution of park-wide safety, first aid, and sustainability processes and procedures Maintain composure in dealing with guests, authorities, executives, and staff, under conditions of urgency and in pressure situations All other duties assigned by leadership. Education and Experience: High School diploma, GED, or equivalent Bachelor's Degree of Health & Safety, Emergency Management, Engineering, Sustainability, Industrial Hygiene, or related discipline is highly desired; Equivalent work experience will also be considered 2+ years of previous safety or environmental experience highly desired 2+ years of previous supervisory experience, preferably in a health and safety setting Previous experience with health & safety-related investigations is preferred Previous hospitality, amusement park, theme park, or waterpark experience preferred EMT Certification in the state of Connecticut preferred but not required Basic Life Support (BLS) and/or Cardiopulmonary Resuscitation (CPR) certified Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus Requirements: Must be at least 18 years of age to comply with Connecticut Child Labor Laws Ability to work flexible schedule, including evenings, weekends, and holidays Must possess a valid driver's license and a good driving record Ability to safely and efficiently operate motorized vehicles and equipment Ability to comprehend and carry out verbal and written instructions Knowledge of OSHA, ANSI, NFPA and Life Safety Codes desired Ability to maintain confidentiality and protect sensitive park and guest information Ability to understand and apply knowledge of HSE policies and procedures, interviewing, listening, and note-taking techniques for specific situations Ability to deal fairly, objectively, and courteously with the public without regard to race, ethnicity, religion, or political beliefs Ability to professionally and calmly deal with stressful and/or tense situations Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner Ability to collaborate with other team members, external first responders, and emergency personnel during emergency situations Must be proficient in Microsoft Excel, Word, and Power Point. Physical Requirements: Ability to stand, walk, and remain on feet for majority of the workday Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders Ability to remain sedentary for extended periods of time, while using a computer/camera equipment Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more Working Conditions: This role will be based in both an office setting as well as frequent exposure to all other indoor and outdoor park environments Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions Exposure to a variety of stressful emergency situations involving people or property Subject to constant repetitive motion, high noise levels, flashing lights, and heavily populated environments Subject to frequent interruptions and requests that may require reprioritization of activities Team member benefits: Working at Lake Compounce s about making people happy! It's about being independent and having fun, making new friends and earning extra money while doing so. As a Lake Compounce employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights! Perks & Benefits: Flexible schedule Ability to cross-train and learn unique skills across various departments Free admission to Lake Compounce and all Palace Entertainment parks on your days off Invitations to exclusive company-sponsored employee events throughout the season We've got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Lake Compounce. Apply today! Do not miss the chance to spark your career now!