Assistant supervisor jobs in New York, NY - 967 jobs
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Service Desk Supervisor
Omega Systems 4.1
Assistant supervisor job in Elmwood Park, NJ
Service Desk Supervisor
Reports To: Service Desk Manager
Division: Service Desk
FSLA: Exempt
Office Designation: Elmwood Park-In Office, Hybrid
Omega Systems is looking for a Service Desk Supervisor to guide our Service Desk operations, drive excellence in customer support, and ensure compliance with company standards and security policies.
You'll lead a talented team, set the vision for service delivery, and foster professional growth while implementing best practices that elevate performance and customer satisfaction.
Functional Responsibility and Task Statements
Operational Responsibilities
Supervising end-user services and technical support services.
Supervise and oversee day-to-day operations regarding proper ticketing procedures, reporting and technical support via phone.
Provide consistent training and mentoring to members.
Ensure Omega is providing a high level of customer service by performing Quality Assurance processes including but not limited to direct monitoring of employee interactions and analyzing reporting to identify incorrect behaviors and patterns.
Onboard new Omega Service Desk Employees including systems access, training, and confirming proper Omega processes on a regular basis.
Supervise group - including recruitment, supervision and coaching, scheduling, development, evaluation, and performance.
Create, Update, and Improve Documentation to ensure high level of service.
Review Timesheets Weekly
Establish and maintain regular written and in-person communications with the organization's executives, department heads, and end users regarding pertinent IT activities.
Ensures enforcement of procedures to maintain security and access and protect against viruses, hackers, vandals, acts of God, and accidental user mistakes.
Leadership and People Responsibilities
Work with other colleagues within OMEGASYSTEMS teams to deliver an effective Customer support service offering
Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution
Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of OMEGASYSTEMS Customer support teams both externally and internally.
Technical Responsibility and Task Statements
Administrate and facilitate personnel to hire and retain staff.
Assist in team building, maintain work schedules, perform appraisals, and organize staff for optimum effectiveness.
Establish staff training and development programs related to technical services.
Develop measures and controls to ensure performance standards and goals are achieved.
Develop and maintain Key Performance Indicators (KPIs) around testing performed within team.
Mentor and develop direct reports through personal behaviors.
Ensure to provide customer satisfaction across all technical service offerings.
Provide monthly technical activity and status reports
Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated.
Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc.
Travel Requirements: Minimal travel is required for this position.
Desired Qualifications and Skills
Required
Bachelor's degree in a job-related discipline or equivalent working experience.
Minimum of five years of technical experience.
Must have former technical supervisory experience preferably in a Call Center or similar environment.
Knowledge of servers and network operating systems; wide area networks, telephone systems, internet services, electronic mail, web services, microcomputers and other hardware and a variety of software.
Ability to: develop and recommend strategic and tactical plans for the delivery of technical services.
Ability to communicate technical/complex information both verbally and in writing.
Analyze and problem solve a variety of highly technical issues; effectively negotiate/influence others; establish and maintain effective working relationships with internal and external personnel at all levels
EEO STATEMENT
It is the Company's policy to provide equal employment opportunity for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.
$60k-121k yearly est. 2d ago
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Hospital Case Management Lead: Care Coordination
Med-Metrix, LLC 4.0
Assistant supervisor job in New York, NY
A healthcare services organization in New York seeks a Manager of Case Management to supervise the department and ensure quality patient care. Responsibilities include developing standards, mentoring staff, and promoting operational efficiency. Applicants should possess a BSN or Master's degree and experience with case management software. Excellent communication and problem-solving skills are essential. This position also involves some travel and may require working outside regular hours.
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$40k-72k yearly est. 1d ago
Madeo: Senior Account Supervisor
The10Minutecareersolution
Assistant supervisor job in New York, NY
We're hiring a skilled Senior Account Supervisor to add value to existing client relationships and pursue new business opportunities.
You should have at least 7 or more years of related experience across project and account management. We're a distributed workforce working remotely (EST 10am - 6pm). Bonus if you live in NY/Brooklyn, but not required. We're open to candidates with higher levels of experience; this is not an entry level or junior position. If you consider yourself more of a Project Manager, please consider applying to our Basic Software. We may open a separate round for a Project Manager soon, but it is not open yet and will begin with reviewing candidates there.
What we're looking for
Client partnership: You've demonstrated the ability to partner with clients and your team on tasks and ongoing retainers; from successful completion to expanding a client partnership.
New business focus: You're skilled at overseeing proposals, meetings with potential clients, and are genuinely interested in growing this area with a supportive team.
Project management background: You have experience managing medium to large digital creative projects-especially websites-in a relevant business setting, enabling you to be a successful account supervisor and collaborator to project managers.
Nonprofit experience: You've worked with progressive organizations among your clients-nonprofits, foundations, and cultural institutions-or have a demonstrated interest in social impact.
Strategy background (a plus): Prior experience advising clients on digital strategy or related roles is a plus as a thought partner to clients, even if active strategy work is carried out by strategists on the team.
Curiosity about the discipline: You are interested in contributing to our agency's account management standards, documentation, guides, etc., recognizing that account management is a team effort.
Benefits & Compensation
Starting salary $80,000 to $100,000, commensurate with experience and may be adjusted based on location, with 5% to 20% additional compensation described below.
Up to 5% additional earnings via 401(k) employer match (after 3 months of employment).
10% to 15% of additional discretionary earnings via year-end revenue sharing and bonuses.
Health, dental, and vision insurance coverage.
Commuter benefits.
Employer-matched donations to causes you care about.
Flexible PTO along with federal and team-wide days off.
Remote work with occasional opportunities to meet in person.
Investment in onboarding, training, and your career development.
Room for growth toward Affiliate Director and Director-level roles.
How to Apply
Please apply on our website to learn more about compensation and to begin the process. We invite you to learn about our culture, projects, and approach by reviewing case studies on our site.
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$80k-100k yearly 4d ago
Senior Product Install Supervisor
KLA Corporation 4.4
Assistant supervisor job in Totowa, NJ
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Group/Division
The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Job Description/Preferred Qualifications
Responsibilities
* Responsible for the timely and successful installation of KLA products at customer sites. This primarily includes the scheduling of resources and the management of the overall installation process.
* Directly manages a team of Product Install Engineers. Provides direction to employees according to established policies and management guidance
* Frequently interacts with subordinates, outside customers and functional peer groups at management levels, conducting presentations of technical information concerning specific projects/schedules, etc.
* Strives to achieve the Strategic Objectives defined by the company: this includes, but is not limited to - Cost of Install, Cost of Pre-warranty, Install Cycletime, On-Time Install, and OOBQ.
* Manages cost through careful resource deployment, Install case management, and cross-charge management.
* Manages escalations during Install activities. Schedules and attends SAMs. Identifies resources and drives POA development across functional groups. Communicates status to all parties and upper management
* Reviews Installation documentation including eQuality checklists, Install procedures, etc.
* Attends meetings, prepares, and presents material that report to management on the state of the business. Presents to Division and Exec Mgmt
* Participates in Product Life Cycle team as a core member, representing Customer Ops for assigned product families.
Qualifications
* BS degree or AA with applicable experience.
* 3-5 years of work experience supporting comparable capital equipment for the semiconductor industry is required.
* Project management and organizational skills
* Written and oral communication is both clear and concise
* Superior presentation skills.
* Good interpersonal/communication skills in understanding customer needs.
Minimum Qualifications
* BS degree or AA with applicable experience.
* Project management and organizational skills
* Written and oral communication is both clear and concise
* Superior presentation skills.
* Good interpersonal/communication skills in understanding customer needs.
Base Pay Range: $76,400.00 - $129,900.00 Annually
Primary Location: USA-AZ-Chandler-KLA
KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.
Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at ************************** or at *************** to request accommodation.
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA's Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to ************************** to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
$76.4k-129.9k yearly Auto-Apply 5d ago
Supervisor - Inflight Services
United Airlines 4.6
Assistant supervisor job in Newark, NJ
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
Why Inflight Services?
Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.
**Job overview and responsibilities**
A day in the life of a United Airlines Inflight Supervisor is dynamic and multi-layered. It comprises of engaging and supporting a diverse team of flight attendants, encouraging trust with our flight crew members, working closely with other operational teams to deliver outstanding customer service while demonstrating our Core4 values. If you like a fast paced, 24/7 operational environment then this exciting opportunity is for you! From managing performance and recognition to delivering a safe timely operation, you will have the ability to craft how our customers and co-workers feel about United.
+ Encourage flight attendants to deliver a high-quality onboard experience to drive improvement in our Net Promoter Score (NPS)
+ Recognize flight attendants for outstanding service, teamwork, and performance
+ Assist our flight attendants, at the Concierge Desk and resolve issues in the moment as vital
+ Exercise United's core4 values to provide local support and care for flight attendants during any Inflight incident
+ Oversee the performance of the flight attendant team in line with the flight attendant collective bargaining agreement
+ Conduct investigations regarding performance, complaints, or other work-related issues
+ Keep our flight attendant team advised by sharing corporate initiatives and changes in policy or procedures
+ Showcase the delivery of new Inflight products as determined by the Flight Experience team
+ Ensure daily company goals, policy and procedure compliance are met
+ Coordinate with customer service and Station Operations Center (SOC) to ensure operational success
+ Ensure safety goals are met, and FAA regulatory requirements are consistently adhered to by the team
+ Team oriented, with enthusiasm for people and delivering exceptional service
+ Develop positive relationships with team members and other work groups to achieve our common goals
+ Participate in planeside briefings and engage with flight attendants to ensure they have the tools and resources to perform their jobs effectively
+ Share customer feedback and advance issues that may interfere with the crew's ability to deliver the prescribed service
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
+ Minimum 2 years equivalent or similar work experience
+ 2+ years leadership experience leading and influencing a team
+ Required to attend United's flight attendant training to earn FAA certification if not currently flight qualified
+ Must possess exceptional planning and organizational skills, along with strong written and oral communication skills
+ Positive demeanor and ability to adapt to constantly evolving work environment
+ Demonstrated conflict resolution and decision-making capability
+ Proven track record to work independently and in a team environment
+ Must be legally authorized to work in the United States for any employer without sponsorship
+ Successful completion of interview required to meet job qualification
+ Reliable, punctual attendance is a crucial function of the position
+ For candidates who have previously not been a flight attendant at United Airlines, you will be required to obtain a flight qualification through Inflight Training and will be scheduled to attend the next available class. Obtaining and maintaining flight qualifications is an essential function of the job. Failure to successfully complete training and become flight qualified or failure to maintain those qualifications may result in termination.
+ You will be required to adhere to the appearance standards for the flight attendant workgroup, which contain specific guidelines around hair, makeup, tattoos, etc. Tattoos are not permitted on the head, neck, or hands, including behind the ear.
+ Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach (simultaneous), without shoes on.
**What will help you propel from the pack (Preferred Qualifications):**
+ Bachelor's degree
+ Inflight Service, travel industry, or hospitality leadership experience highly preferred
+ Experience supervising a unionized work group
The base pay range for this role is $64,885.00 to $84,514.00.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$64.9k-84.5k yearly 60d+ ago
Assistant Supervisor, Hair & Makeup
New York City Ballet 4.3
Assistant supervisor job in New York, NY
New York City Ballet is one of the foremost dance companies in the world, with a roster of spectacular dancers and an unparalleled repertory. Founded in 1948 by George Balanchine and Lincoln Kirstein, New York City Ballet quickly became world-renowned for its athletic and contemporary style. Widely acknowledged for its enduring contributions to dance, New York City Ballet is committed to promoting creative excellence and nurturing a new generation of dancers and choreographers. The School of American Ballet is the official training academy of the New York City Ballet.
General Summary
The Hair & Makeup AssistantSupervisor is the technical lead for the company's wig and hair department. This position combines the high-level craftsmanship of a Master Wig Stylist with the operational responsibility of supervising hair stylist over hires. This position will ensure the technical integrity of the hair department while maintaining the daily "Hair Track" during performances. While makeup is a secondary function, this position provides minimal support to dancers and assume supervision of makeup over hires only in the absence of the Hair & Makeup Supervisor.
Major Duties and Responsibilities:
Master Wig Craft & Hair Functions
Lead the shop in advanced wig-making, including lace fronting, ventilating (knotting), and custom foundation building for new productions.
Execute complex period and contemporary styling; oversee the washing, steaming, and re-setting of the company's wig inventory.
Create and manage the master backstage run-sheet, ensuring all hair-related cues and quick changes are executed flawlessly.
Crew Supervision & Leadership
Directly supervise and train all hair stylist over hires whenever needed (seasonal repertoire will determine the need).
Act as the lead for makeup over hires only when the Hair & Makeup Supervisor is unavailable or off-site.
Conduct final checks on all ensemble hair and wigs to ensure "ballet-grade" security and visual consistency before dancers go on stage.
Makeup & Hygiene Tasks
May be called upon to assist dancers with basic makeup needs per the direction of the Hair & Makeup Supervisor.
Ensure all tools (brushes, combs, sponges) are sterilized daily. Supervise the deep cleaning of wig lace to remove adhesive buildup.
Documentation & Logistics
Maintain continuity photos and hair charts to ensure the production's look remains identical throughout the season.
Monitor the "burn rate" of consumables (hairspray, pins, adhesives) and coordinate reorders with the Supervisor.
Supervise the packing and transport of wig crates and hair kits for domestic and international tours.
Minimum Requirements
Highest moral character and integrity
A minimum of 3-5 years of professional experience in a theatrical wig shop, film/TV hair department, or a high-end salon specializing in hairpieces and extensions.
A digital portfolio that clearly demonstrates:
Before-and-after photos of wig styling/sets.
Examples of lace repair or ventilating work.
Photos of "on-head" applications where the hairline looks natural.
Experience working "backstage" during live performances, specifically handling quick changes and high-pressure environments.
A current Cosmetology License, and/or a degree in Technical Theater with a focus on wigs and makeup preferred.
Certification in bloodborne pathogens or general workplace sanitation (Barbicide certification) is a modern industry standard.
Proficiency in ventilating (hand-knotting hair into lace), repairing torn lace, and "fronting" (attaching a new lace front to an existing wig).
Expertise in creating a flat, secure base on the dancer's natural hair (using pin-curls, wrap-sets, or specialized braiding) to ensure the wig sits correctly and won't move.
Proven ability to execute specific historical styles (e.g., Romantic, Victorian, 1920s) and modern styles using thermal tools, steam, and rollers.
Expert-level understanding of theatrical adhesives (Spirit Gum, Pros-Aide, Telesis), removers, and heavy-duty sealants.
Knowledge of how to use wig clips, elastic bands, and "sewing" the wig to the dancer's hair for maximum security during jumps and turns.
Understanding how to style hair so it remains "locked in" despite heavy perspiration and 360-degree movement.
Understanding how headpieces (crowns, tiaras) interact with the neck and spine to ensure they don't impede the dancer's range of motion.
Unlike traditional theater, ballet requires hair and headpieces to be exceptionally secure to prevent displacement during turns, jumps, and partnering. Candidates must demonstrate an understanding of how to anchor pieces without restricting the dancer's range of motion and without causing pain.
Attributes that help make a person successful in this role include:
Calm under chaos ● Patience
Problem-solving ● Flexibility
Organization ● Time management
Team-oriented ● Excellent work ethic
Positive attitude ● Collaborative
Work Environment
While performing the duties of this position, the employee is frequently exposed to:
Hair and makeup studio
Backstage and dressing rooms
Theater and studio settings
Offsite venues (touring)
Travel - approximately 10% (touring)
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the minimum requirements of this position:
Position regularly requires standing for long periods of time.
Frequent movement between hair and makeup studio, stage and dressing rooms.
Constant, intricate use of hands and fingers (ventilating, pinning, braiding).
Ability to perform detail-oriented work for 4-6 hours at a time.
Significant time spent sitting at a wig block (prep) or standing/leaning over a styling chair (application).
Frequent exposure to hairsprays, adhesives (spirit gum, pros-aide), and cleaning solvents.
Bending and reaching.
Position frequently requires lifting/carrying boxes (up to 40-50 lbs.) of makeup kits, wig blocks, and styling equipment.
Position Type/Expected Hours of Work
This is a full-time, seasonal, non-exempt position.
The hours are 35-40 hours (typically 9:00 AM - 5:00 PM) focused on construction and maintenance.
For production/tech weeks: 10 hours of work in a 12-hour window and the position must be available for all dress rehearsals.
Performance Weeks: Afternoon and evening shifts. For a standard 8:00 PM curtain, your shift might be 2:00 PM - 11:00 PM.
The Nutcracker Season: Heavy weekend requirements, including double-show days (Saturdays/Sundays and some weekdays).
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO Statement
New York City Ballet is proud to be an equal opportunity employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, age, national origin, sex, sexual orientation, gender identity or expression, marital status, citizenship status, disability, pregnancy, creed, genetic predisposition or carrier status, military status or veteran status, status as a victim of domestic violence, unemployment status, familial status, sexual violence or stalking victim status, caregiver status, arrest or conviction record to the extent required by applicable law, credit history or any other characteristic protected by law.
Our Commitment to Diversity, Equity, and Inclusion
New York City Ballet, one of the foremost ballet companies in the world, pursues the highest levels of artistic excellence and innovation. Therefore, we seek to attract, retain, and cultivate the most talented dancers, musicians, designers, stage technicians, and arts administrators. To this end, we are deeply committed to creating and sustaining an organizational culture that values and reflects inclusion, equity and access for all. We are inspired by our founders, George Balanchine and Lincoln Kirstein, who envisioned an authentically American expression of ballet with a company that reflects the rich cultural diversity of this nation. In pursuit of their vision, we are committed to all by educating, developing, and supporting an organization that welcomes and amplifies the voices and lived experiences of everyone.
$37k-49k yearly est. 5d ago
Patient Support Center Supervisor
Asembia LLC 3.7
Assistant supervisor job in Livingston, NJ
Patient Support Center Supervisor
Department: Patient Support Center / Call Center
Reports To: Director Operations
FLSA: Exempt
The Pharmacies operating hours are 8:00 am - 11:00 pm EST Monday through Friday, and Saturday through Sunday 8:00 am - 8:00 pm EST.
Primary Function:
The incumbent is responsible for executing program requirements and managing daily workflow.
Job Scope and Major Responsibilities:
Managing the workflow of their employees and delegating tasks.
Hold engaging team meetings and/or one-on-ones routinely with Team Leads.
Monitor quality and performance of the team and demonstrate the ability to provide feedback in an effective manner that drives change in behavior and results.
Accomplishes staff job results by coaching, counseling, and disciplining employees.
Training and onboarding.
Work in conjunction with Management Team and the Quality Assurance Team to communicate productivity gaps and quality as it pertains to the program.
Interface with programmers as needed to address any system enhancements or difficulties.
Creating team schedules and time and attendance management.
Setting goals for workers and making sure they comply with the company's policies and procedures.
Identify potential training gaps, escalating these to site leadership.
Alert site leadership to any potential staff matters, including performance or behavioral issues.
Ensuring that business goals, deadlines and performance standards are met
Maintain tracking document and crosscheck to ensure platform/tracking document accuracy
Attend manufacturer meetings to support ongoing program development
Establish effective rapport with other employees, clients, physicians, pharmacies, and clients
Adheres at all times to physical, administrative and technical safeguards related to core business when executing job functions.
Attendance and is critical.
Adhering to company policies and procedures.
Possess a professional demeanor, focused on respectful communication, a positive and reliable attitude, and responsible behavior. This includes dressing appropriately, being punctual, maintaining composure, and demonstrating accountability for your actions.
Working outside of core business hours may be required.
Other duties as assigned.
Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”).
Performance Criteria:
Success is defined by accurate and timely routing of referrals and reporting as well high levels of customer service.
Required Qualifications:
New Jersey Office ONLY:
Must be registered with the State of New Jersey Board of Pharmacy as a Pharmacy Technician.
Nevada Office ONLY:
Must have Nevada Pharmacy Technician License. Technician Trainee License, issued by the Nevada State Board of Pharmacy is permitted only for internal candidates striving to obtain their Nevada Pharmacy Technician license.
Arizona Office ONLY:
Pharmacy Technician License (requires national certification by PTCB or ExCPT), or Technician Trainee License, issued by the Arizona State Board of Pharmacy.
Pennsylvania Office ONLY:
All onsite employees must have PA Pharmacy Technician License.
ALL LOCATIONS:
Minimum 3-5 years pharmacy experience.
Some previous management experience preferred.
Individual must possess exemplary communication, organization, and time management skills.
Knowledge of ASPN network capabilities is also preferred.
Reliable and consistent attendance is required.
Asembia is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws.
$40k-67k yearly est. Auto-Apply 34d ago
Medical Assistant Supervisor (FGP) - Cobble Hill, Multispeciality
NYU Langone Health
Assistant supervisor job in New York, NY
NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram.
Position Summary:
We have an exciting opportunity to join our team as an Medical AssistantSupervisor.
The FGP Medical AssistantSupervisor will oversee daily operations of the clinic and assist the practice and/or nurse manager with ongoing supervision of medical assistant and patient care assistant staff. In this role, the Medical AssistantSupervisor will be responsible for assisting physicians and nurses in providing patient care and working in collaboration with the nurses, clinical secretaries, and medical records to implement policies that improve operations. The FGP Medical AssistantSupervisor oversees all aspects of the patient care support operations and activities related to the supervision of the medical assistants.
Job Responsibilities:
• Oversees Medical Assistant (MA) staff and associated patient care activities of a Faculty Group Practice site.
• Resolves employee issues and addresses procedure- and performance-related issues. Authorizes attendance, schedules, and sick time changes. Responsible for timekeeping and payroll for direct reports.
• Plans, coordinates, and schedules the activities of the medical assistants. Participates in interdisciplinary planning for patient care with the physicians. Acts as a Medical Assistant as needed and as backup coverage.
• Functions as a liaison between clinical staff and physicians to ensure effective service for patients. Establishes and maintains effective working relationships with group physicians. Serves as a role model and resource person for the provision of quality clinical patient care and communication within the MA role scope of practice.
• Addresses physician concerns pertaining to patients.
• Ensures suites are properly staffed to avoid provider delays.
• Ensures staff maintains a cooperative relationship with administrative staff for patient updates.
• Expected to set the tone and represent the management team at all times.
• Establishes clinical office policies and communicates responsibilities and expected performance to staff. Trains MA/PCA roles according to specific job responsibilities and expectations. Ensures appropriate cross-training and cross-coverage for all practice administrative activities.
• Enforces adherence to NYULH and FGP policies and procedures and standards, including but not limited to HIPAA, Compliance, Human Resources, etc.
• Recognizes routine problems and recommends ideas and solutions. Advises when follow-up or management intervention is required. Implements and monitors compliance with regulatory guidelines and takes corrective actions where appropriate. Oversees all QI and QA activities related to Point of Care Testing.
• Works with Practice and Clinical Leadership to develop staffing standards, ongoing training, and performance and productivity metrics.
• Assists in the implementation and oversight of key FGP operational initiatives such as MIPS and MyChart patient utilization.
• Advises when follow-up or management intervention is required; involves Leadership if a clinical complaint escalates after an attempt to resolve.
• Optimizes patient flow and patient access.
• Supports key clinical quality initiatives (organizational, statutory, national), including but not limited to: MIPS, gaps in care.
• Ensures clinical in-baskets are maintained and open encounters are closed within a timely manner.
• Works with Practice Leadership to enforce policies and procedures.
• Ensures clinical compliance with Patient Safety initiatives and reporting.
• Completes necessary intake, which includes obtaining vitals and all other tests within the scope of the practice when needed.
• Follows guidelines for validating patient medical records when accessing and updating information, including patient name and date of birth.
• Assists with maintaining patient flow to and from exam/treatment rooms. Assists in escorting patients and specimens throughout the facility.
• Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient.
• Assists with blood/specimen collection and ensures proper handling and processing of patient specimens as needed.
• Performs Point of Care testing such as: EKG, Glucose Testing, Pregnancy Test, and Urinalysis.
• Maintains patient privacy as it relates to HIPAA standards.
• Assists physicians with procedures and/or setup according to the specialty when necessary.
• Stocks exam/treatment rooms and/or supply closets with medical supplies, linen, and medical equipment as needed. Effectively communicates when supplies need to be replenished.
• Cleans and sterilizes designated equipment after use, in accordance with FGP, ICP, and manufacturer standards.
• Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment.
• Reviews appropriate downtime procedures as they relate to patient visits.
• Completes annual competencies such as Fire Safety, Hazardous Waste, Medsled, HIPAA compliance, etc.
• Ensures compliance with Patient Safety initiatives and reporting.
• Performs other duties as assigned.
Patient Experience and Access
Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision, and values, and promoting excellence in the patient experience during every encounter.
• Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off).
• Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate.
• Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries, whether in person, by phone, or via electronic messaging.
• Proactively anticipates patient needs and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate.
• Shares ideas or any observed areas of opportunity to improve patient experience and patient access with appropriate leadership (e.g., ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.).
• Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience.
• Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles.
Staff Engagement
• Mentors MA/PCA staff and provides opportunities for professional development.
• Assists with MA/PCA competency assessments and performance evaluations, providing feedback, identifying training needs, and pathways for employee continued career success.
• Conducts routine staff meetings and huddles to promote staff communication and feedback.
• Attends and supports employee participation in FGP corporate meetings/WebEx to stay aligned with larger network updates and training as appropriate.
• Promotes employee engagement activities within the practice, engaging feedback from support staff and leaders internally.
Minimum Qualifications:
To qualify, you must have a Bachelor's degree required. Completion of a Medical Assistant Program from an accredited institution OR, upon hire, hold a current medical assistant Certification from a nationally recognized accredited institution such as the American Association of Medical Assistants (AAMA); American Medical Technologies (AMT); National Center for Competency Testing (NCCT); National Healthcare Association (NHA). At least 2 years of experience as a Medical Assistant. Proficiency in EKG, phlebotomy/venipuncture. Progressive leadership demonstrated in a leadership position or demonstrates the potential for leadership competency. Demonstrates ability to develop, guide, motivate, nurture, and coach others. Knowledge of medical insurance eligibility and authorization rules.
Preferred Qualifications:
Knowledgeable of Microsoft Office Suite Programs: PowerPoint, Word, Excel, Visio, etc.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $64,350 - $67,095.37 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
$64.4k-67.1k yearly 60d+ ago
Assistant Supervisor of Transportation
Poughkeepsie City School District
Assistant supervisor job in New York, NY
Civil Service/AssistantSupervisor of Transportation
Date Available: As soon as practicable
Closing Date:
Open until filled
BOARD OF EDUCATION
DEPARTMENT OF HUMAN RESOURCES
18 SOUTH PERRY STREET
POUGHKEEPSIE, NEW YORK 12601
RECRUITMENT BULLETIN #: 25-26-40 ASSISTANTSUPERVISOR OF TRANSPORTATION
JANUARY 2026 POUGHKEEPSIE CITY SCHOOL DISTRICT
NOTICE OF POSITION
POSITION:
The Superintendent of Schools, Mr. Gregory Mott, is interested in receiving applications from qualified candidates for the position of:
ASSISTANTSUPERVISOR OF TRANSPORTATION
POUGHKEEPSIE CITY SCHOOL DISTRICT
MINIMUM QUALIFICATIONS:
EITHER:
(A) High school graduation and three years of experience in the operation or repair of automotive equipment, one year of which was in a supervisory or administrative capacity;
OR:
(B) Any equivalent combination of training and experience.
SPECIAL REQUIREMENTS:
Eligibility for the appropriate level New York State Driver license at the time of application. Possession of license at time of appointment.
Employees in this class may be required to take a course for licensure as 19-A Inspector and School Bus Driver Instructor.
*This position will receive a provisional appointment. A permanent appointment is contingent upon completion and successfully passing a civil service exam.
DISTINGUISHING FEATURES OF THE CLASS:
This position is responsible for assisting in the administration and supervision of the transportation department of a large school district. The incumbent supervises and directs the safe operation and repair of the automotive equipment and investigates accidents and motor vehicle law violations. Work is performed under the general supervision of the Supervisor of Transportation. Supervision may be exercised over the work of the subordinate personnel.
TYPICAL WORK ACTIVITIES:
Maintains and investigates accident reports;
Investigates and reports violations of motor vehicle laws to Supervisor of Transportation;
Receives complaints from parents and the public in general regarding school transportation and attempts to rectify problems;
Recommends the placing or relocation of stop signs and road hazard signs to State Transportation authorities;
Keeps records of mileage, number of pupils carried and number of stops made on each route;
Assists with the preparation of transportation reports including cost of operation per vehicle, repairs made and inspections performed;
Helps with the preparation of disciplinary rules and the seating arrangement on the buses;
Assists with the preparation of bus time schedules and the determination of bus routes;
May assign trips and relief runs to bus drivers;
May issue assignments to substitute or relief drivers;
May assist with the preparation of budgetary requests;
May assist with labor relations;
Does related work as required.
FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:
Thorough knowledge of school district transportation methods and operation;
Good knowledge of office terminology, procedures and equipment;
Good knowledge of business English and arithmetic;
Working knowledge of standard automotive repair methods, terminology and tools;
Working knowledge of Department of Transportation regulations as they pertain to New York State Education Law;
Working knowledge of research procedures;
Ability to prepare and analyze statistical reports on operating expenses;
Personal characteristics necessary to perform the duties of the position;
Physical condition commensurate with the demands of the position.
APPOINTMENT:
Appointment will be made by the Board of Education upon the recommendation of the Superintendent following assessment of training, experience, certifications, credentials and evaluation of service. Personal interviews shall be conducted where appropriate.
EFFECTIVE DATE:
As soon as practicable
SALARY:
Starting at $65,000, commensurate with experience.
FINAL DATE FOR FILING:
Open until filled
TO APPLY:
Please visit ********************************************************* to fill out an online application. *Please refer to Job ID: 1393.
The Poughkeepsie City School District is an Equal Opportunity Employer and does not discriminate on the basis of sex, race, religion, national origin, disability, age, or marital status; nor does it apply any other arbitrary measure which would tend to deprive persons of their constitutional rights.
$65k yearly 4d ago
Assistant Supervisor - Psychological Assessments
YAI/NIPD Network
Assistant supervisor job in New York, NY
If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities * Provides day-to-day support, direction and clinical supervision for Mental Health Clinicians conducting a variety of evaluations, including administration of standardized assessments for children and adults to assess for intellectual and developmental disabilities (I/DD) and to support gaining and/or maintaining eligibility for related services and supports.
* Develops mastery of all assessments performed by YAI Center for Specialty Therapy (CST) Article 16 clinics in collaboration with the psychological testing leadership team through training and education to inform oversight of and guidance relating to assessments and evaluations including, but not limited to the Stanford-Binet Intelligence Scales - 5th Edition, WISC-5, WAIS-5, Leiter-3, CTONI-2, Bayley-4, WRAT-5 and Vineland-3, plus tests specific to Autism and Guardianship assessments.
* Oversees and ensures compliance with all applicable rules and regulations, as well as with specific test administration, scoring and evaluation guidelines for evaluation services provided by Mental Health Clinicians, including delivery by appropriately certified, licensed, trained and/or otherwise qualified individuals, regularly collaborating with the leadership team and other departments as needed to support scheduling and completion of evaluations required to continue or seek services by people with I/DD.
* Provides clinical supervision as authorized by State of New York, which includes providing and appropriately documenting supervision for individual staff pursuing clinical hours required for NYS licensure and/or clinical internships; ensures or provides appropriate monitoring and supervision of activities performed by staff holding limited permits and/or otherwise pending NYS licensure, as directed by leadership.
* Regularly reviews evaluations completed by Mental Health Clinicians to ensure completeness, accuracy and adherence to specific test requirements, including proofreading content, checking notes, data, scoring, calculations and findings or recommendations, providing accurate differential diagnostics and confirming diagnoses based on information gathered; provides feedback for corrections by Mental Health Clinicians or approves, as applicable.
* Processes reviewed and approved evaluations in electronic health record (EHR), editing and entering time, billing, diagnoses and other pertinent information as needed to submit completed evaluations in a timely manner within billing timelines to maximize reimbursements.
* Facilitates specialized, complex evaluations and psychological assessments requiring detailed understanding of and training in psychology and behavior management and/or doctoral-level clinician for administration including Psychological, Autism, and Guardianship evaluations in accordance with prescribed timelines.
* Assists leadership with maintaining a safe, secure and compliant work environment by understanding, communicating and keeping current with all applicable processes, procedures and requirements for documenting, tracking and reporting for employees (e.g. workplace injuries, incidents, absences, leaves, etc.) and for safety and health concerns relating to persons supported.
* Participates in planning and monitoring of staffing, scheduling and caseloads for evaluation and assessment-related services in collaboration with the psychological testing team, ensuring maintenance of appropriate coverage with consideration for scope of practice, required supervision and specific evaluation training and requirements in assignment of cases.
* Participates in interview, selection, placement and professional development for Mental Health Clinicians, providing feedback and making recommendations to leadership and providing guidance, resources and education for staff, as requested.
* Identifies concerns with attendance, work hours, quality and/or performance of Mental Health Clinicians, escalating concerns, making recommendations and/or coordinating resolutions and coverage with psychological assessment leadership.
* Regularly collaborates with psychological testing leadership team and other AssistantSupervisors, attending check-ins and actively participating in recurring clinical and other related meetings to maintain awareness of and/or provide insights regarding complex cases, evaluations and to escalate concerns or questions.
* Collaborates with the multidisciplinary clinical team and external providers, as needed or appropriate to support day-to-day evaluation and testing needs, answer questions on cases for clinicians, provide information relating to safety concerns and/or to facilitate handling of incoming requests, referrals and/or other needs.
* Regularly monitors all electronic communication methods including EHR, email, chat, etc. to provide timely responses and/or redirect scheduling, evaluation and/or billing-related needs or inquiries to appropriate parties for handling.
* Performs all duties of Mental Health Clinician, as indicated in job description, including conducting evaluations and administering assessments to persons supported to provide coverage or specialized assessments as needed and/or as required by billing requirements.
* Complies with and ensures compliance with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA) and cooperation with appropriate entities in any inspection, inquiry or investigation.
* Performs all other duties, as assigned.
Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.)
* Current and valid license and registration as a Psychologist issued by the New York State Education Department (NYSED); and
* Doctoral degree in Psychology from a program that is registered or otherwise recognized by NYSED as licensure qualifying, including PsyD or PhD in Clinical or School Psychology; and
* Eligibility for licensure as a Psychologist by NYSED with current pending application for Psychologist license or ability to submit completed application within one (1) month of appointment.
* Excellent oral and written communication and interpersonal skills, including the ability to build effective working relationships and collaborate with psychological testing leadership, Mental Health Clinicians and staff across other disciplines, families and external providers, as needed.
* Unquestionable ethics and integrity, with a commitment to objectivity and upholding the integrity of tests and assessments and ability to maintain confidential and sensitive information.
* Self-directed, detail oriented and highly organized, with strong time management skills and the ability to effectively manage competing priorities to meet billing submission deadlines/timelines.
* Exceptional coaching skills, including the ability to effectively support, educate and/or direct clinicians through hands-on support, including on-the-job training and formal clinical supervision.
* Proficiency with Microsoft Office, specifically Outlook, Excel and Word, email management and electronic systems such as Electronic Health Record (EHR) software and/or ability to learn to use computer equipment, software and/or electronic programs required to effectively carry out essential business processes.
* Must hold or obtain and maintain certification in Strategies for Crisis Intervention and Prevention - Revised (SCIP-R) within six (6) months of hire.
* Ability to report on-site to our Manhattan office and/or to other clinic location(s) across the NYC metropolitan area on a regular basis as required by caseload to conduct evaluations, supervisions and/or attend meetings.
* Ability to respond to calls from clinicians conducting evaluations outside of regular work hours in the event of an emergency during evening and/or weekend hours.
* Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person's Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff.
Preferred Qualification Requirements (desired requirements beyond MQRs above)
* Experience working with individuals with intellectual and developmental disabilities (I/DD).
* Experience with and/or strong interest in psychometrics, specifically with standardized testing and assessments including Stanford-Binet Intelligence Scales, Weschler Scales, Comprehensive Test of Nonverbal Intelligence, Leiter International Performance Scales, Bayley Scales of Infant and Toddler Development, Vineland Adaptive Behavior Scales.
* Formal training and/or certification in assessments specific to the I/DD population, including Autism Diagnostic Observation Schedule (ADOS-2).
* Verbal and/or written fluency in a second language preferred, Spanish highly preferred.
Compensation
* Salary is up to 75000 USD annually
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.
To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.
$43k-63k yearly est. Auto-Apply 7d ago
Assistant Supervisor, Blood Bank
Suny Downstate Health Sciences University 3.9
Assistant supervisor job in New York, NY
Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.
Bargaining Unit:
UUP
Job Summary:
The Department of Clinical Laboratories, Blood Bank at SUNY Downstate Health Sciences University is seeking a full-time AssistantSupervisor/TH Clinical Laboratory Technologist 1. The successful candidate will:
Adhere to departmental, hospital, and governmental regulations
Perform day to day laboratory operations, review quality control and performance improvement activities
Perform specimen testing timely
Record and achieve test and QC results
Maintain inventory and statistics
Shift staff around or assign staff additional duties in order to maintain work flow smoothly
Coordinate administrative operations for the laboratories
Perform other duties and responsibilities as required
Required Qualifications:
New York State Clinical Laboratory Technologist License
Bachelor's Degree or equivalent college credits in Medical Technology, Physical, or Biological Science
5+ years of experience supervising in a Blood Bank setting
Preferred Qualifications:
ASCP certification
Work Schedule:
Variable Days; Variable Hours
Salary Grade/Rank:
SL-4
Salary Range:
Commensurate with experience and qualifications
Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
Equal Employment Opportunity Statement:
SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws.
Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply.
If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at *****************
$45k-56k yearly est. 60d+ ago
School Support Supervisor (SY 2025 - 2026)
Arete Education 4.5
Assistant supervisor job in New York, NY
The Arete School Support - Family Advocate supervisor will carry out various administrative services assigned for Arete Education Youth Programs and will plan, organize, and direct the execution of program activities, special projects, events, and requests. As they work towards managing family advocates and supervising school support interns.
Duties/Responsibilities
Attend and participate in all program activities, events, training, and staff meetings.
Participate in regular performance meetings with your supervisor.
Demonstrate exceptional service skills, communication skills, problem-solving skills, professionalism, a positive and encouraging demeanor, and a "can do" attitude.
Conduct outreach to support student enrollment and attendance.
Create event schedules and flyers.
Oversee student and staff attendance procedures; support daily reporting of this data to the Community School Director.
Develop weekly reports for the Community School Director regarding student and family attendance and participation.
Organize and maintain digital files and student and parent database information.
Add regular photo and video posts to Arete's social media accounts.
Always represent the Arete Education and Partner schools in the best light, consistent with organizational standards of conduct.
Identifies needs, makes recommendations for, and facilitates high-quality youth program activities.
Collaborate with other program teams across the organization.
Coordinate and manage all aspects of assigned projects to ensure timely completion within the available budget.
Assist the Community School Director, or other leadership staff, with planning functions for special projects.
Act as liaison with program staff and leadership team.
Performs other related duties as assigned.
Required Skills/Abilities
A commitment to excellence in your work with others as demonstrated by your positive and caring presence with colleagues and members of the school community
Willingness to reflect on strengths and areas for growth to improve individual and team performance.
Willingness to learn new systems, skill sets, and capacities to improve problem-solving and leadership skills
Ability to work effectively with school-aged youth, educators, families, and communities from a wide range of cultural, social, and economic backgrounds.
Ability to work collaboratively, with strong relationship-building and communication skills.
Ability to be polite, positive, and professional in all communications
Ability to manage time effectively
Willingness to go the extra mile or try something new
Excellent verbal and written communication skills. Ability to be empathetic and listen to others well
Excellent organizational skills and attention to detail.
Proficient with all Google Education Apps, Microsoft Office, Zoom Video Conferencing, Social Media apps, video and photo editing apps
Bilingual (Spanish/English)
Education and Experience
1-2 years of demonstrated leadership work experience.
Prior internship or work experience working with Arete Education preferred
Mandated Reporter and Foundations in Health and Safety online training required (7 hours) to begin the internship
Department of Health and Department of Education background clearance
High School diploma or equivalent
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Must be able to traverse the classroom and adjust one's tone and height, by bending or leaning, to support program activities
Organization
Areté Education is a 501(c)3 not-for-profit organization that trains and empowers youth to lead successful lives, by getting students into good colleges, good jobs, and healthy mindsets by closing the experience gap. Areté serves New York City communities, specifically the South Bronx, Brooklyn, and Harlem through programming and partnerships with public NYCDOE schools, colleges, universities, and industry partners in education, finance, STEM, the arts, and health fields. Areté designs afterschool and summer programming that exposes youth to diverse career pathways; builds academic, wellness, and leadership skills; and expands access to the arts and culture.
*This position is grant-funded and subject to budget considerations
$50k-72k yearly est. 60d+ ago
Clinical Services Supervisor (Registered Nurse) - East New York
Advantagecare Physicians 4.5
Assistant supervisor job in New York, NY
AdvantageCare Physicians (ACPNY) is a primary and specialty care practice serving half a million patients across the New York metropolitan area. With more than 30 medical offices across New York City's five boroughs and Long Island, ACPNY is continually expanding our practice and enhancing our services for communities throughout New York. As we grow, our employees grow with us.
Summary of Position
* The Clinical Services Supervisor, in collaboration with the Nurse Manager and Practice Administrator, oversees daily clinical operations with a primary focus on specialty services. This role ensures the delivery of high-quality, patient-centered care and carries administrative responsibilities including the management, coordination, and support of multidisciplinary care teams.
* The Supervisor promotes best practices to uphold standards for quality of care, patient safety, and satisfaction, in alignment with AdvantageCare Physicians policies, regulatory requirements, and clinical workflows.
Principal Accountabilities
* Collaborates with the office leadership to manage the daily operations of the medical office care teams including, ensuring that standards for quality of care, patient satisfaction, and patient safety are maintained, as established by AdvantageCare Physicians (ACPNY).
* Assess the practice needs to identify gaps in care teams and assist with recruiting and retention efforts as appropriate. Screen and select applicants and provide general orientation to newly hired team members. Provide work directions, assign schedules, and conduct on-the-job training. Monitor and evaluate care team performance, and recommend personnel actions, such as promotions, demotions, transfers, and disciplinary actions.
* Assist in the interpretation of and compliance with Human Resources, ACPNY and departmental policies and procedures.
* Ensure employees understand and comply with local, state, federal and regulatory standards, as they apply to respective job functions.
* As a member of the interdisciplinary healthcare team, collaborates with providers and others on the clinical care team to formulate and implement comprehensive patient centered plans of care to achieve expected outcomes.
* Interface with physicians, all staff members as it relates to care team process.
* Interface with co-located partners, elected officials and special guest visits throughout the building to ensure seamless operations
* Respond to situations which require leadership's presence to de-escalate a patient encounter or provide education and direction to our staff for patient service recovery.
* Ensure compliance with all infection control policies, procedures, and OSHA (Occupational, Safety and Health Act)standards. Participate in program evaluation and quality improvement activities; actively seek input to support patient care and outcomes. Ensure all HEDIS (Healthcare Effectiveness Data and Information Set), HCC (Hierarchical Condition Categories) and PCMH (Patient-Centered Medical Home) measures are completed in the required time frame.
* Collaborate with the Quality team to identify areas in need of improvement as well as sharing of Best Practices. Report all metrics related to patient outcomes and work collaboratively with the nurse manager and practice administrator and the Quality Department.
* Maintain all regulatory certifications including but not limited to QUAD A (American Association for Accreditation of Ambulatory Surgical Facilities), IAC (Intersocietal Accreditation Commission), PCMH (Patient Center Medical Home), and CMS (Centers for Medicare & Medicaid Services) regulations.
* Provide leadership and clinical guidance within the specialty area to ensure effective, evidence-based patient care.
* Monitor clinical workflows, patient outcomes, and adherence to established protocols and quality measures.
* Support staff in clinical decision-making, case reviews, and implementation of best practices.
* Collaborate with providers and specialty teams to enhance service delivery and patient experience.
Qualifications
Education, Training, Licenses, Certifications
* Bachelor's degree; Additional years of related experience may be used in lieu of Degree
* Current Licensure as an RN in the State of New York
Relevant Work Experience, Knowledge, Skills, and Abilities
* Current Licensure as an RN in the State of New York.
* Management experience preferred but not required.
* Current BLS and ACLS.
* Minimum 2 years of clinical experience, with at least 2 years in a leadership or supervisory role.
Additional Information
* Requisition ID: 1000002756
* Hiring Range: $94,000 - $115,000
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
As a Management Consulting Supervisor at RSM, you will work with Tech Sector clients while managing staff to deliver projects on time, on budget and in line with client expectations. RSM's Management Consulting, Tech Sector Advisory Group provides strategy and advisory assistance to improve the overall operational effectiveness of SaaS organizations. Key service offerings include:
* Customer and Channel Partner Strategy
* Operational Effectiveness Assessments across key functions
* Business process optimization
* Business process unification
* Managed services - Continuous performance improvement
Responsibilities
* Lead the execution of projects to help optimize all elements of a SaaS company including but not limited to: Sales Operations, Renewal Management, Customer Success, Services & Support, Finance
* Expert understanding in SaaS company value creation and business operations including business process improvement, post-merger integration, end-to-end automation, technology architecture and strategy
* Foundational understanding of corporate finance, accounting, management reporting, and business analysis
* Subject matter expert in cross-functional business processes including: Lead to Quote, Quote to Order, Renewals, Order to Cash, Customer Success, Customer Journey, Services & Support
* Strong at bringing together cross-functional teams, aligning around decisions and making recommendations to executive teams on business improvements
* Drive high-quality work within expected timeframes and on budget. Monitor progress, manage risk and ensure clients are kept informed about progress and expected outcomes
* Regularly involved in internal and external business development activities and identifies new opportunities through various channels
* Understand firm capabilities and ability to expand client service across lines of business
* Build client relationships and deliver quality client services.
* Provide mentoring and motivate diverse client engagement teams by delivering constructive on-the-job coaching to team members, while fostering an innovative and inclusive team-oriented work environment
Basic Qualifications
* Bachelor's degree required
* SaaS industry experience either with a consulting firm or direct within industry in an operational role
* Minimum 4 years' experience working in a large organization, professional services firm or CPA firm
* Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
* Executive presence and an understanding of stakeholder / client relationship management
* Ability to travel > 50 % locally and internationally
* Strong oral and written communication skills, including presentation skills
Preferred Qualifications
* Proven skills as a team member, team lead or project manager on at least one full life cycle implementation
* Experience in defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines
* Experience in the development of teams and staff
* Committed to gaining exposure to multiple industries
* History of collaborating with clients and other professional services areas
* Industry or profession focused certification (i.e. Six Sigma / CPA, PMP)
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $107,000 - $214,500
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
$107k-214.5k yearly Easy Apply 13d ago
ASSISTANT SUPERVISOR DAY SERVICES (East Rockaway, NY)
Life's WORC 4.0
Assistant supervisor job in East Rockaway, NY
This shift is 40 hours per week (Mon-Fri 7:30am-3:30pm) Some flexibility needed
is $23.00 per hour.
Life's WORC offers a great benefits package, including:
- Very affordable health and dental insurance
- Company Matching 403(b) program
- Generous Paid Time Off policy
- Tuition and text book reimbursement
- regular incremental bonuses
Qualifications:
Associate's Degree in Human Services or equivalent credits preferred
Minimum two years' experience in ID/DD or related human services background
Supervisory experience preferred
Knowledge of OPWDD HCBS Waiver Services
Valid Driver's License required
Ability to work a flexible work schedule
Some Responsibilities
Assist in the day to day oversight of program operations as it pertains to individuals, staff and program site
Make decisions in conjunction with and in the absence of the Day Habilitation Supervisor that drive operational processes
Provide ongoing training and coaching to all Direct Support Professional staff and assist with personnel related issues
Assist with the implementation of emergency protocols
Ensure adequate staffing at all times
Participate in recruitment of program staff
Provide ongoing protective oversight to individuals
Assist in development, approval, implementation, scheduling and participation of the Day Habilitation Plans and meetings
Provide assistance and instruction in basic activities of Daily Habilitation Services
Drive agency vans and demonstrate safe driving practices
Ensure proper maintenance, repair and cleanliness of all program vehicles
Monitor Fleetmatics GPS reports, ensure follow-up with all Motorist Observation Reports and provide data for safe driver incentive.
Ensure a clean and safe physical plant environment
Ensure for the completion of quarterly internal physical plant checks
Conduct monthly fire evacuation drills and record data in safety log
Attend all required inâservice training (i.e., SCIP, CPR) and staff meetings
Adhere to all regulations and agency policy and procedures with regard to incident reporting
Conduct field based quality spot checks (at least monthly)
Perform other duties as delegated, including assignments at multiple program locations
About Life's WORC: For over 50 years, Life's WORC has provided high quality services and support to people with intellectual disabilities and autism in Queens, Manhattan, Nassau and Suffolk counties. Today, we support more than 2,000 people across our residential locations and community programs. We offer our employees excellent, affordable benefits, paid training and opportunities for advancement.
Life's WORC is committed to hiring diverse talent & creating a culture of equity. We are an EEO Employer.
$23 hourly 60d+ ago
Care Management Supervisor
Upper Manhattan Mental Health Center 4.1
Assistant supervisor job in New York, NY
EMMA L. BOWEN COMMUNITY SERVICE CENTER Also known as UPPER MANHATTAN MENTAL HEALTH CENTER, INC.
The Emma L. Bowen Community Service Center is seeking a Care Management Supervisor to join our team. This position is a terrific opportunity for someone to gain additional experience and make a difference in the lives of our clients.
For over 45 forty-five years, our organization has provided mental health and holistic services in northern Manhattan for families, children, adolescents, and other adults including the elderly in a supportive and caring environment. We also have an out-patient and residential substance abuse program as well as a Therapeutic Preschool for 3-5 year olds.
Upper Manhattan Mental Health Center is a Certified National Health Service Corps (NHSC) site.
For additional information about our organization and programs, please visit us on our website at *****************
JOB DESCRIPTION
Job Title: Care Management Supervisor
Job Location: Care Management Department
Hours: 35 hours, Monday - Friday
Union: Non-union
Essential Duties and Responsibilities:
(1) assist in the direction and management of the Care Management Program; (2) provide direct supervision of direct reporting staff; (3) assist in program development, oversee regulatory compliance, facilities management, and policy and systems development; (4) interact with vendors and sub-contractors on a regular basis; including the following:
Plan and develop facility systems to ensure effective delivery of services.
Collaborate with staff in the implementation of databases, the collection of statistical information and tracking results.
Implement quality assurance procedures for measuring and documenting client outcomes when evaluating program effectiveness.
Prepare, review & ensure the accuracy & timeliness of, Medicaid billing documents, reports & statistical information.
Oversee all program operations, manage direct reporting program. Facilitate communications across multiple agency programs.
Make recommendations to management regarding organizational policies, procedures, and protocols.
Train staff on work projects, program directives, and policy implementation.
Act as liaison for the agency as designated.
Ensure that all goals, targets, and performance outcomes are met.
Analyze program and demographic data to make programmatic improvements.
Determine the knowledge, skills, and abilities required to perform specific services and recommend staff to perform such functions.
Communicate with peers on issues related to client progress and best program practices.
Confer with Program Director & Senior Management regardign programmatic and personnel issues.
Conduct performance appraisals as needed.
Direct client service/program responsibilities.
Supervise, review and approve staffs' training and other requests.
Make personnel recommendations to Program-Director.
Maintain professional relationships with clients and client confidentiality.
Practice Universal Precautions/Standard Protocol & Procedures.
REPORTS TO: Director of Care Management Program
Requirements
Master's Degree or advanced degree in Social Work (LMSW or LCSW), Mental Health Counseling, Counseling/Guidance.
A license is required of these Master's Degrees: Social Work (LMSW or LCSW), Mental Health Counseling.
Knowledge, understanding and the ability to work closely with chronic mentally ill individuals.
Experience with public speaking, leading teams, team building, and community networking.
Experience with technology and the integration into program workflow.
Experience with community outreach, progressive management, administrative and leadership experience overseeing a large population of social service recipients. Bi-lingual, English with Spanish preferred
Salary Description 55,000-56,000
$52k-67k yearly est. 60d+ ago
Office Supervisor
Itau 3.6
Assistant supervisor job in New York, NY
Serve as the main point of contact with building management regarding cleaning, elevators, security, parking, HVAC, building updates, and compliance with regulations.
Oversee building systems and general maintenance.
Coordinate routine and emergency maintenance with building management.
Assist in office layout planning, space optimization, relocations, desk allocations, and office expansions.
Manage employee access cards and security systems, ensuring compliance with safety and security protocols.
Support planning and execution of office renovations and remodeling projects.
Assist with lease documentation, renewals, and parking allocations, communicating policies to employees.
Participate in workplace-related projects such as upgrades and operational improvements, tracking timelines and coordinating stakeholders.
Maintain office furniture and equipment inventory, arranging repairs as needed.
Arrange minor repairs and handyman services, monitoring completion and quality.
Maintain office décor, artwork, and overall professional appearance.
Control and organize office supplies, ensuring availability and proper inventory levels.
Monitor and control the facilities budget, tracking expenses and approvals.
Receive vendors at the office for repairs, maintenance, or installations.
Manage invoices from vendors and contractors, ensuring timely processing and accuracy.
Negotiate contracts, pricing, and services with vendors and contractors to optimize cost and service quality.
Maintain the premises up to standard and communicate with relevant internal areas.
Support bank events organized by HR and Marketing, including vendor coordination, setup logistics, and holiday-related arrangements.
Serve as a backup team member within the department to ensure continuity of operations.
Availability to work full-time and adapt to business needs.
Strong team player with the ability to lead and collaborate effectively.
Excellent communication and organizational skills.
English fluency is mandatory; Portuguese is a plus.
$53k-79k yearly est. 39d ago
Permanency Support Supervisor
Boys, Inc.
Assistant supervisor job in New York, NY
Summary Job Description:
The Permanency Support Supervisor supervises key staff assigned to the area and focuses on promoting the well-being of children in the Permanency Services Program. The supervisor participates in staff meetings and training and coordinates with staff involved in providing Permanency services.
About Little Flower
Little Flower Children and Family Services of New York is a human services nonprofit supporting the well-being of children, youth, families, and individuals across New York City and Long Island since 1929.
Our staff of more than 500 builds well-being by providing prevention services, foster care, residential treatment care, adoption services, programs and services for individuals with developmental disabilities, and medical and mental health services.
Principal Responsibilities
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Directly supervises employees as denoted on the Agency Organizational Chart in accordance with federal, state and/or COA requirements.
Provides administrative expertise as required.
Ensures the accuracy, content, and completeness of documentation and files.
Participates in planning, programming, and budgeting of the Permanency Program.
Participates in the development of short, intermediate, and long-range plans and goals for the Permanency Program.
Participates in the development of Permanency Policies and Procedures.
Assists in organizing program meetings.
Conducts program orientation and on-the-job training of staff assigned to the unit.
Coordinates community resources for the benefit of children/families served by the Permanency Program.
Coordinates with provider placement agencies and contractors on the delivery of services to children and families.
Refrains from assuming any duty that is unrelated to and/or interferes with the responsibilities of the position.
Provides regular supervision and professional development of Agency employees.
Advocates, promotes, and practices cultural sensitivity and responsiveness in all day-to-day interactions.
Develops, promotes, and practices teamwork in all activities.
Ensure compliance with child welfare, OCFS, and federal regulations by applying strong knowledge of permanency policies, ASFA requirements, and all relevant legal standards in day-to-day casework and decision-making.
Required Qualifications and Experience
Bachelor's degree in social work or related field from an accredited four-year college or university with 4 years full time child placing experience as a worker or above in a private or state agency.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Familiarity with computers and their capabilities.
Knowledge of child welfare policies, especially those related to permanency.
Knowledge of OCFS policies, federal regulations, and relevant legal requirements
Understanding of ASFA regulations as they relate to foster care youth.
Ability to work collaboratively with the team to meet targets, along with a clear understanding of what it takes to accomplish those targets.
Preferred Qualifications
Master's degree in human service or related field with at least 2 years of progressively responsible supervisory experience in the administration of a Permanency Services program or the equivalent.
Travel Requirements
This position offers a full-time, hybrid/in field schedule and is based in Brooklyn and requires frequent travel across New York City.
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position.
Diversity, Equity, Inclusion and Belonging Statement
With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John's Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences.
Accessibility
Some job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may be designed to protect the safety and health of the employee, their fellow employees and the individuals being served and may therefore exclude some individuals.
Equal Employment Opportunity Statement
Little Flower Children and Family Services of New York provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.
$45k-72k yearly est. Auto-Apply 58d ago
TEAM Leader (Social Worker Supervisor)
Vocational Instruction Project Community Services 3.9
Assistant supervisor job in New York, NY
Team Leader (Social Worker Supervisor)
REPORTS TO: Program Director ORGANIZATION:
VIP Community Services is dedicated to changing lives and transforming our community. We offer a continuum of services to individuals with histories of chemical dependency. Our client-centered approach empowers people to take charge of their lives and discover their personal paths to self-sufficiency.
Please visit www.vipservices.org to learn more.
POSITION SUMMARY:
Under the direction and supervision of the Program Director, the Social Work Supervisor will ensure the clinical team will provide appropriate services to families in the VIP Community Services shelter system under the director of Department of Homeless Services.
The Social Work Supervisor must ensure the team is able to independently assess the psychosocial functioning and needs of clients, to formulate and implement a treatment plan, identifying the client's problems, strengths, weaknesses, coping skills and assistance needed.
The staff must have knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and the ability to coordinate services.
POSITION DESCRIPTION:
• Supervise a team to ensure clinical services are provided to all clients in accordance with program goals, targets and performance outcomes
• Provide training and support to staff and team members regarding psychoeducation, mental health assessments and other techniques (i.e., motivational interviewing).
• Serve as a liaison and develop linkage agreements with other community-based organizations and local mental health service providers, as necessary.
• Ensure the direct reporting staff completes all necessary documentations and referrals to providers as required
• Ensure all clients charting documentation are up-to-date and reflect services provided such as service plans, re-certifications and psychiatric assessments.
• Troubleshoot client and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols.
• Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders.
• Must be able to provide consultation services to other staff about the psychosocial needs of clients and the impact of psychosocial problems on health care and compliance with treatment.
• Must have knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking.
• Provides crisis intervention and stabilization as needed. May require some after hours and or weekend follow-up to emergency situations.
• Maintain; review and sign off on all required documentation/reports and submits all in a timely manner.
• Identifies program needs and makes recommendations with program content. • Perform related tasks as assigned by supervisor
Requirements
POSITION QUALIFICATIONS:
• LCSW plus prior experience in substance use/mental health setting or social service setting
• Must have prior supervisory experience at least 2 years
• Excellent interpersonal, oral and written communication skills.
• Must be capable and comfortable with crisis management.
• Computer proficiency with proficiency in Word, Excel and the ability to learn about new technologies and databases. Knowledge of CARES is a plus
• Excellent verbal and written communication skills.
• Ability to work in a multi-cultural environment
• Bilingual Spanish Preferred
NOTE: This description reflects management's assignment of the essential functions. It does not restrict the tasks that may be assigned. Tasks are subject to change at any time due to any reasonable but necessary conditions.
Salary Description $70,000 - $80,000.00
$70k-80k yearly 60d+ ago
Supervisor for School Based Early Support Program
Centerforfamilylife
Assistant supervisor job in New York, NY
JOB TITLE: Supervisor, School-Based Early Support Program
DEPARTMENT: Family Counseling
EXEMPTION: Exempt
REPORTS TO: Program Director of School-Based Early Support
SUPERVISES: Three Family Counselors and One Case Aide
PURPOSE OF THE POSITION:
This is an exciting new supervisory position in the School-Based Early Support Program, a new preventive services model that enhances school-based partnerships in Sunset Park, Brooklyn. This is a unique opportunity to bring leadership and collaboration skills to co-design and pilot a new program. The Supervisor will oversee a team of Family Counselors and a Case Aide to provide counseling and case management to families connected to our school partners. The Supervisor is a pivotal member of the leadership team, participating in program design and relationship building with key stakeholders.
I. SPECIFIC RESPONSIBILITIES include but are not limited to
Supervise 3 full-time Family Counselors and 1 full-time Case Aide providing counseling and case management to 36 families, and facilitating groups and school-based activities across 4 schools in Sunset Park
Provide clinical and administrative guidance for work with families using a family systems perspective and a focus on increasing families' economic stability
In coordination with the Program Director, embody a leadership presence, including providing the philosophical framework related to the CFL neighborhood-based, family-focused, social group work practice?model
Co-plan and co-lead staff meetings and provide professional training workshops
Attend sessions with Family Counselors and families to collaborate and model for staff, including home visits, when needed
Directly manage crises and provide coverage for client care as needed
Coordinate staff's participation in school-based outreach and engagement activities
As part of the leadership team plan and support implementation of parent and children's groups
Support the implementation of the Families and Schools Together (FAST) program, led by the School Outreach Liaison, including attending training and possibly co-facilitating groups
Manage effective collaboration between Family Counselors and the Benefits Specialist to ensure that all families are screened and enrolled in needed benefits
Help plan and contribute to school-based outreach and engagement activities to develop relationships with partner schools and families
Collaborate closely with CFL school-based programs (after school, Neighborhood Center, etc.)
Ensure supervisees complete required training and have professional development plans
Ensure proper and timely utilization of PROMIS and CONNECTIONS
Ensure all case record documentation is maintained and meets ACS and OCFS standards
Complete required documentation and data entry
Attend program staff meetings, supervision, school-based meetings, and trainings
Build relationships with community-based service providers and key stakeholders
Collaborate with all CFL programs to ensure an integrated approach to serving families
Assume responsibility for special projects as needed
II. QUALIFICATIONS
MSW or an equivalent human services graduate degree
License and prerequisites for supervising Master's degree level interns, preferred
Bilingual in Spanish or Mandarin required
Previous Supervisory experience required
At least two years of relevant child welfare experience
Previous direct service work with families
Experience working in, or in partnership with, schools preferred
Groupwork skills and experience preferred
Possess a social justice perspective and ability to collaborate with culturally and socioeconomically diverse groups
III. RELATIONSHIP WITH OTHERS
Build and maintain close, daily interactions with co-workers, supervisors, and school staff
Effectively communicate with agency staff, school staff, community partners, key stakeholders, and families
Excellent engagement skills, meeting families where they are at and forging mutual respect
Experience or interest in social group work
Have a strong sensitivity to cultural differences present among staff and clients within our organization
Committed to guiding, coaching, and professional development of staff
Possess a strong belief in people's ability to grow and change
IV. WORKING CONDITIONS
Work will occur between school and office settings
Considerable time is spent at a desk using a computer
Attendance at various meetings at schools, the agency, and in the community
Regular travel among four schools located in the school district and CFL's main office
Some availability during evenings and weekends is required to manage crises, attend community events
Fast-paced, high-energy, and highly collaborative environment
V. SCOPE OF RESPONSIBILITY
The Supervisor provides leadership for a team of staff within the School-Based Early Support Program, helping develop a new program in partnership with schools, CFL programs, and families. They are essential to promoting attuned casework and counseling for families through supervision and collaboration with a multidisciplinary team. They are an ambassador for CFL and lead staff by example interacting at all times with a tone of respect and kindness, generosity, and solution-focused problem-solving.
BENEFITS
Medical, dental, vision, and life insurance benefits along with the opportunity to participate in additional voluntary life, disability, and 403B retirement plan
Up to four weeks of paid vacation
Individual supervision and ongoing professional development opportunities
This is a Full-time exempt position at 35 hours per week. Salary is commensurate with experience.
Salary Description $65,000-$70,000 per year
How much does an assistant supervisor earn in New York, NY?
The average assistant supervisor in New York, NY earns between $36,000 and $76,000 annually. This compares to the national average assistant supervisor range of $28,000 to $55,000.
Average assistant supervisor salary in New York, NY
$52,000
What are the biggest employers of Assistant Supervisors in New York, NY?
The biggest employers of Assistant Supervisors in New York, NY are: