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Assistant supervisor jobs in North Charleston, SC

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  • Service Team Lead

    Cargotec Solutions 4.4company rating

    Assistant supervisor job in Charleston, SC

    As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing. Compensation Data Salary ranges from $35.00-$36.50 per hour based on skills and experience. You will be part of Hiab offers a variety of different career possibilities for different backgrounds and ambitions, so whatever your passion is, we may just have the job for you! We want to bring in new expertise and fresh ideas, while providing our existing employees with new and interesting career opportunities. Your talent, experience and passion may just be what we seek or need to shape the future of Hiab and our industry. We offer as well: * Employees First way of life: all of us should experience Easiness, Empowerment and Excellence every day at work * Comprehensive benefit package including; health, vision, dental, company-paid & voluntary life insurance upon first day of employment * 401k program with 6% company match * Personal time off and company-paid holidays * Opportunities for career growth and competitive salary commensurate with experience * Paid training * Boot allowance * Company mentoring program * Tuition reimbursement for job-related continued education * Referral Program * You may also be provided with a company cell phone, laptop and/or credit card, all to be used for the purpose of conducting company business Purpose of the position The purpose of the role is to supervise the coordination of Technicians for the delivery of service. Serve as a primary contact for customer calls for maintenance and repair. Be responsible for service orders throughout the service delivery process from creation/scheduling to closure. Main tasks and responsibilities * Provide first point of contact to customers/visitors/callers * Handle and schedule inbound service appointments * Achieve timeliness in response to customer requests and Hiab service quality expectations * Troubleshoot customer issues to determine service level required for proper resolution * Handle and schedule planned maintenance and contractual appointments with customers ensuring Technicians are effectively utilized and resource leveling within assigned area * Create estimates for customers - review estimates greater than $5,000 with District Service Manager * Ensure compliance with customer approval requirements * Monitor open orders ensuring timely completion and closure of service appointments by technicians * Be the initial contact for service complaints and route to the proper party for resolution * Quality control check for completed work orders prior to invoicing * Follow proper reporting procedures to ensure compliance with planned and contractual maintenance events * Update partner functions and customer/equipment data * Manage DOT hours of service for Technicians under purview * Protect self and others by following applicable safety rules, agreed working practices and environmental requirements. Alerting the District Manager of any safety concerns * Work closely with Service Support to ensure maintenance plans are kept on schedule * Verifying required parts have been delivered to Field Technicians * Support District Manager and technicians in planning of fleet maintenance and management of service vehicles * Participate in continuous improvement of systems and processes by providing feedback and be actively involved in * implementation of Hiab improvement programs (Safety, Salesforce, SOPs, etc.) * Up to 10% travel required * Other duties, as assigned What you'll need to succeed Education: * High School diploma or equivalent required Working experience: * 3+ years of dispatching experience preferred * 5+ years of customer service experience preferred Skills and competencies: * Ability to obtain and maintain a 1-year DOT Medical Card is required for this position * Experience using Salesforce and SAP preferred * Possess strong organizational skills * High attention to detail * Working knowledge of applicable regulations * Quick and confident with decision making * Must have a working knowledge of the geographical area in which you are covering * Working knowledge of DOT hours of service * Can handle multiple duties with good time management * Highly customer service oriented as well as a good leader to the team * Can troubleshoot equipment issues with basic technical knowledge * Able to develop a professional rapport with both customers and technicians Personal attributes or qualities: * High energy * Excellent oral and written communication skills * Strategic thought process that delivers results * Service and customer focused Interested to join? If you are excited about this opportunity, please submit your Resume/CV today for consideration! HIAB USA is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All employment decisions, including recruitment, hiring, and training, are based on merit, qualifications, and business needs. #LI-ONSITE Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. Hiab's premium equipment includes HIAB, EFFER and ARGOS loader cranes, MOFFETT and PRINCETON truck mounted forklifts, LOGLIFT forestry cranes, JONSERED recycling cranes, MULTILIFT skiploaders and hooklifts, GALFAB roll-off cable hoists, ZEPRO, DEL and WALTCO tail lifts, and the service brand HIPERFORM, a comprehensive suite of smart solutions that help maximise the life-cycle value of Hiab's equipment. As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow. Globally, Hiab is represented on every continent through its extensive network of 3,000 own and partner sales and service locations, enabling delivery to over 100 countries. The company's continuing operations sales in 2024 totalled approximately EUR 1.6 billion and it employs over 4,000 people. ***************** Nearest Major Market: Charleston South Carolina Nearest Secondary Market: South Carolina Job Segment: Manager, Sustainability, QC, SAP, ERP, Management, Energy, Quality, Technology
    $35-36.5 hourly 60d+ ago
  • Service Integration & Strategic Alignment (SISA) Team Lead

    Sentar 3.7company rating

    Assistant supervisor job in Charleston, SC

    Sentar is proud to be an employee-owned company, fostering a culture of empowerment, collaboration, and innovation. Sentar is dedicated to developing the critical talent that the connected world demands to create solutions to address the convergence of cybersecurity, intelligence, analytics, and systems engineering. We invite you to join the team where you can build, innovate, and secure your career. Sentar is seeking a Service Integration & Strategic Alignment (SISA) Team Lead in Charleston, SC! Role Description: The qualified candidate for the Service Integration & Strategic Alignment (SISA) Team Lead will communicate goals, objectives, and strategic vision across the organization. This includes working with all teams and leadership levels to optimize change management processes, review cybersecurity service delivery and integration requirements, and align resources effectively. The SISA Team Lead will provide input on major technical implementation initiatives and apply strong project management and SAFe (Scaled Agile Framework) methodologies to guide team members through daily operations as well as mid- to long-term projects. Communicate and execute strategic goals and objectives Collaborate with all teams and leadership to optimize processes Provide input on major technical implementation initiatives Apply project management and SAFe methodologies to daily operations and mid- to long-term projects Represent senior leadership in their absence, including attending meetings and making decisions Track and execute action items, generate and distribute reports, enforce team decisions Maintain task completion and performance objectives Solve operational issues using established procedures and expertise Lead daily standup meetings, weekly and quarterly planning sessions Create process documents and workflows to improve operations Qualifications: Clearance Level: TS/SCI Education: N/A Certifications: PMP Experience: U.S. Citizenship required. Minimum 5 years serving in IT-related roles 1-2 years experience working in a cybersecurity service environment Ability to interpret policies and procedures for development of risk and impact analysis Experience with compliance regulations Strong attention to detail, quality assurance, and control experience Ability to work independently with minimal oversight Ability to communicate with a wide variety of teams, individuals, and audiences Experience in resource planning and budget projections Position may require up to 25% travel as needed Preferred Qualifications: Knowledge of DoD Cyber policies Experience with Information Security Continuous Monitoring (ISCM) Experience with the Risk Management Framework (RMF) Working knowledge of big data analytics Working knowledge of cloud architecture Experience with project management methodologies (e.g., SAFe) Highly Desired: Ability to communicate goals, objectives, and strategic vision Ability to foster a professional, goal-driven team culture Ability to lead daily standups, plan Epics and Stories, and support strategic initiatives Experience tracking and executing action items, generating reports, and enforcing decisions Executive-level presentation skills (slide decks, whitepapers, decision briefs) Experience leading SAFe Scrum Teams Fluency in Atlassian products (e.g., Jira, Confluence) Benefits at Sentar: Our unique ownership model attracts top talent, giving employees the freedom to take initiative and drive meaningful improvements. In addition to cultivating a thriving and inclusive work environment, Sentar offers an extensive benefits package designed to support the well-being of employees and their families. Employee ownership is the foundation of our culture, promoting participation, teamwork, and accountability while ensuring long-term financial security and a commitment to excellence. Voluntary Medical, Dental, Vision, with Health Savings or Flexible Spending Plan options Voluntary Life, Critical Illness, Accident, and Long Term Care insurance options Group Term Life, Short-Term and Long-Term Disability is provided by Sentar to all qualifying employees Generous 401(k) match Competitive PTO plan that graduates quickly with years of service Other leave programs; holiday schedule along with bereavement, maternity, jury and military duty Mental health awareness programs Tuition reimbursement Professional development reimbursement Recognition and Awards programs If you are not ready to apply for this position, submit your resume here to join our talent community. We'll keep you updated occasionally on new job opportunities. Sentar is an Affirmative Action and Equal Opportunity Employer M/F/Vets/Persons with Disabilities Our culture is one of inclusivity and support. Sentar is proudly an Equal Opportunity and VEVRAA Federal Contractor Employer M/F/Vets/Persons with Disabilities. Follow these links to learn more about your rights: EEO Is the Law Poster; EEO Is Law Supplement; and Pay Transparency. We want you to build your career at Sentar, so if you are an individual with a disability and require a reasonable workplace accommodation applying for a job or at any point in the employment process, contact the Recruiting Manager at *********************. Please indicate the specifics of the assistance needed. Thank you for considering Sentar in your employment search. Build, Innovate, Secure Your Career at Sentar.
    $57k-85k yearly est. 28d ago
  • Service Supervisor

    The Hiller Companies 4.3company rating

    Assistant supervisor job in North Charleston, SC

    Job Details Charleston Marine - Offsite Jacksonville, FL - Jacksonville, FLDescription The Hiller Companies, LLC has an immediate opening for Service Supervisor. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The Service Supervisor is responsible for overseeing the day-to-day operations of the Service Department team. The supervisor will provide tactical support to achieve operational objectives while ensuring customer satisfaction remains a key priority. Key Responsibilities: Team Leadership & Development: Lead and supervise a team of service technicians, focusing on operational efficiency and quality of work. Coordinate and conduct regular team meetings to ensure effective communication and foster a collaborative environment. Provide guidance on new employee training and conduct periodic performance reviews. Set clear expectations and goals for performance, required licensing, and applicable certifications for your employees' development. Motivate team members and track their continued development and training. Work with other Hiller support teams to ensure smooth operations of Service Department functions. Assist in building a high-performance team that operates efficiently and effectively. Customer Relationship Management: Communicate with customers and Hiller associates to resolve issues on jobs, ensuring customer satisfaction. Support sales efforts by providing technical expertise and participating in customer interactions when needed. Service Operations: Oversee the execution of service, inspection, testing, and maintenance contracts to meet customer needs. Ensure technicians are correctly charging their time to assigned jobs for accurate costing. Utilize the scheduling/invoicing platform to ensure proper scheduling of service and repair calls. Monitor and ensure that team members maintain up-to-date required certifications. Prioritize jobs and adjust schedules as necessary, communicating changes to customers, sales representatives, and technicians. Health & Safety: Promote a culture of safety within the team and ensure compliance with safety protocols. Work with Safety partners to ensure employees have the required tools and PPE for their work. Conduct regular safety briefings and address any safety concerns promptly. Additional: Assist in managing multiple ongoing tasks and projects simultaneously. Provide regular updates to the Service Manager on team performance and operational challenges. Other duties as assigned. Qualifications What We Are Looking For: Education, Licensure & Certifications: High school diploma or equivalent NICET Level II in related fire protection systems required; Level III preferred. Relevant industry certifications in Fire Alarms, Fire Sprinklers, Special Hazards, and Suppression Systems. Experience: 7+ years of experience in service, testing, and inspections of fire protection systems. Thorough knowledge of NFPA standards and local codes. Knowledge, Skills, Capabilities: Strong leadership and team management skills Excellent communication and interpersonal abilities Critical thinking and problem-solving skills Ability to prioritize and manage multiple tasks efficiently Proficiency in Microsoft Office products Technical expertise in fire protection systems Customer service-oriented mindset Physical Requirements: Ability to lift and carry up to 50 pounds. Comfortable working in various environments, including industrial facilities, commercial buildings, and outdoor settings. Capable of standing, walking, bending, and kneeling for extended periods. Ability to work at heights and in confined spaces as needed. Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant. We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun. Most employee benefits start from the first day of employment, including: Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs Career advancement potential within a growing company. Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.
    $30k-48k yearly est. 60d+ ago
  • Logistics Team Supervisor

    Daher Aerospace

    Assistant supervisor job in Charleston, SC

    Job Title Logistics Team Supervisor We are seeking a highly motivated Logistics Team Supervisor. This position will be responsible for supervising logistics operations and workers within a defined scope of the logistics operations on site. Manages and trains employees, prepares reports, ensures the quality and service level of the activity. Job description Key Responsibilities Lead and support daily logistics operations Train and guide team members to meet performance goals Monitor and report on key operational metrics Promote a culture of safety, quality, and continuous improvement Ensure customer satisfaction and respond to feedback Qualifications & Skills Requirements: High School Diploma or GED (or higher) Minimum of 2 years of team lead or supervisory experience in a logistics or warehouse environment (preferred) Aviation industry experience is a plus Working knowledge of Microsoft Excel Excellent customer service and communication skills Strong computer literacy Highly organized and detail-oriented Effective time management and interpersonal skills Working Conditions Ability to lift up to 50 lbs regularly Frequent walking, standing, stair climbing, and sitting Who we Are: Daher is an aircraft manufacturer and an industry and service equipment supplier. Daher asserts its leadership in three main businesses: aircraft manufacturing, aerospace equipment and systems, logistics and supply chain services. With the stability provided by its family ownership, Daher has been committed to innovation since its creation in 1863. Today, present in 13 countries, Daher is a leader in Industry 4.0, designing and developing value-added solutions for its industrial partners. Daher is a story of people with a passion for what they do and complete control over their own futures. Now it's your turn to write your own story. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Daher, your total rewards package is more than just your base salary as we offer a full benefit package including Medical, Dental, Vision, 401(k), Life insurance, Short- and Long-Term Disability, Paid Time Off, Paid Holidays and more. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. By completing an application with Daher, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact an HR representative. Daher complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Join Daher to... Integrate a family group with a long-term vision Make a difference in a developing company Develop new skills thanks to the diversity of your missions Take part in a human and industrial adventure full of challenges Innovate and think outside the box by integrating a stimulating environment Profile and other information related to the position Compensation consists of a $62,000 base salary. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Daher, your total rewards package is more than just your base salary as we offer a full benefit package including Medical, Dental, Vision, 401(k), Life insurance, Short- and Long-Term Disability, Paid Time Off, Paid Holidays and more. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. By completing an application with Daher, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact an HR representative. Daher complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Working hours Full time Salary 62200 Region South Carolina Location Charleston Experience Languages Creative and entrepreneur, develop your career at the heart of the biggest industrial challenges with Daher!
    $62k yearly 44d ago
  • Owner Services Supervisor

    Timbers Kiawah

    Assistant supervisor job in Kiawah Island, SC

    Timbers Kiawah is seeking a highly motivated individual to take on the role of the Owner Services Supervisor! The Owner Services Supervisor will work closely with the Owner Services Manage to effectively address the needs of all owners. This role will ensure that Timbers Kiawah service standards are exceeded as it pertains to the overall guest experience and is responsible for maintaining professional communication between Timbers Kiawah Owners and staff as well as assisting in providing on-going coaching and/or training with the Concierge Team. The Owner Services Supervisor is also responsible for assuming the duties of the Owner Services Manager and/or concierge team in their absence. Hourly plus gratuities. ESSENTIAL FUNCTIONS: Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include, but are not limited to, the following: Ensure completion of daily objectives while maintaining Timbers Kiawah's standards of professional communication via email, text, phone and in person Assisting in implementing training and coaching to the concierge staff when necessary Ensure compliance with safety and security requirements are followed Monitor and direct concierge personnel to ensure completion of daily objectives in the absence of the Owner Services Manager and/or concierge team Ensure all service requests and glitches are addressed in a timely manner, in accordance with Timbers Kiawah Standards. Participate in our Timbers Kiawah Owner Services on-going training and coaching initiatives and can support a department restructuring Fills in as the acting concierge and performs role duties in instances of staff shortages Screens concierge applicants and recommends promotions, transfers, and dismissals Proactively coordinates with all departments and collaborates to address Owner requests and concerns Assists in managing Clubhouse Inventory for breakfast bar, fitness room and Owner Amenities on a weekly and monthly basis Orders and restocks Owner Services Amenities including but not limited to concierge documents, credenza, bell closet, beach and pool tools plus bike supplies Reports to the proper department manager to address any potential service failures Observe safety precautions to protect resort and owner/guest property. Demonstrates courteous and cooperative behavior when interacting with guest, owners, and staff; acts in a manner that promotes a harmonious and effective workplace environment Performs all duties and tasks assigned by management Qualifications: College Degree or equivalent combination of education, training, and experience in the luxury hospitality industry. 5+ years of experience preferred Professional email, text and phone etiquette are required Speak, read, and write and understand primary language(s) used in the workplace Knowledge of Office 365, Opera Oracle, Alice Must be able to pass criminal background check Skills/Requirements: Available to work a wide range of shifts including weekends, nights and holidays Scheduling flexibility based on business needs Proficient knowledge of Kiawah Island, Johns Island, Charleston and surrounding areas Excellent organizational and team management skills Exemplifies communication skills with a professional, approachable manner Capable of supporting immediate supervisor in a department restructure Meticulous attention to detail Previous concierge experience Highly proficient time management skills (ability to multitask, prioritize, and organize) Contributing effectively to the accomplishment of team goals, objectives and activities assigned by immediate supervisor Capable to maintaining composure if high pressure situations and faces adversity with ease Compensation and Benefits: Competitive salary; commensurate with experience Excellent growth potential Paid time off Medical Dental Vision Life insurance LTD/STD 401(k) with company match Job Type: Full-time Pay: $22.00 per hour Supplemental pay types: Tips (Additional $5-8 per hour) Our Company: Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home. Our Property: At Timbers Kiawah, you are not just near the beach. You're at the beach. Our staff guide guests to enjoy the destination, rich in natural landscapes and stunning barrier island beauty while preserving the environment we are fortunate to reside in. Our team members reflect the highest level of Lowcountry hospitality with anticipatory service in an unparalleled setting. Our Core Values: We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are. Be Authentic Practice Humility Cultivate Teamwork Value Time Be Trustworthy This is not all inclusive. Timbers Kiawah reserves the right to amend this job description at any time. Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.
    $22 hourly 60d+ ago
  • Seasonal Team Supervisor

    Wal-Mart 4.6company rating

    Assistant supervisor job in Goose Creek, SC

    Do you enjoy helping customers figure out and find what they need? From every day needs to special occasions, customers need you to take them to that special product. As a sales associate in Apparel, Entertainment, Toys, Sporting Goods -- or any one of our dozens of departments -- you can make someone's day better. You'll find that being a sales associate will keep you moving. It's up to you to keep your aisles neat and clean, work with multiple supervisors and fellow associates, stock shelves, and answer tricky questions -- you may even have to pitch in to help check out customers. The more you know about the store, the more successful you'll be.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. * The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
    $51k-73k yearly est. 11d ago
  • Front Desk Supervisor - Embassy Suites Charleston Historic District

    Hilton 4.5company rating

    Assistant supervisor job in Charleston, SC

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff. What will I be doing? EOE/AA/Disabled/Veterans
    $24k-33k yearly est. Auto-Apply 60d+ ago
  • Supervisor Front Desk

    Hilton Grand Vacations 4.8company rating

    Assistant supervisor job in Charleston, SC

    Orchestrate and expedite the registration and check out process at the Front Desk. Assist with the oversight of the daily Front Desk operation. Commitment and dedication to our Spirit of Service culture is an expected behavior to be displayed towards our guests and team members at all times. Here's why you will love it here: * Recognition Programs and Rewards * Excellent health care options, including medical, dental, and vision * A people-first culture * Go Hilton: Travel Discounts Program Hilton hotel rates worldwide. * Perks at work: Employee Pricing platform * Employee Assistance Program that supports your physical and mental well-being. * Paid Vacation Time and Paid Sick Days * 401(k) program with company match * Tuition reimbursement programs * Numerous learning and advancement opportunities * And more! * Monitor/oversee check in and check out processes to ensure a smooth operation. * Respond to guest inquiries, requests, and complaints in a timely manner. * Resolve escalated guest issues when Guest Service Agents are unable to do so. * Promote hotel services, amenities and upsell opportunities. * Supervise, coach and support the Guest Service Agents. * Responsible for training and direction of new department team members. Ensure all Front Office quality standards are compiled with, and all policies and procedures are consistently applied. * Monitor compliance with cash handling and credit card procedures. * Ensure staff proficiency in the PMS and other front office tools. * Maintain a house bank and make a deposit and accurate report of receipts daily. * Assign specific tasks to front desk agents related to credit, missing addresses, posting charges and overall cleanliness and organization of the front desk. Post miscellaneous charges as requested. * Maintain a daily log of all guests' opportunities with corrective action steps. Follow up on any unresolved situations in a timely manner and pass on appropriate information to other Manager/Supervisors for handling. * Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now. * Completes all required Company training/compliance courses assigned. * Adheres to Company standards and maintains compliance with all policies and procedures. * Performs other related duties as assigned. Required Qualifications * Strong understanding of front office operations, reservations and billing. * Familiarity with the PMS, POS and related software. * Strong customer service skills. * Basic understanding of accounting procedures (cash handling, reconciliation, audits). * Excellent verbal and written communication skills to include the ability to respond effectively to sensitive inquiries or complaints. * Problem solving and conflict resolution skills. * Time management skills to handle multiple tasks and priorities. * Computer proficiency (MS Office, Email, PMS) * Ability to maintain confidentiality and handle sensitive information appropriately. * Must be flexible to work a varied schedule. HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. We offer an excellent benefit package to our full-time Team Members that include Day One medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $31k-39k yearly est. 26d ago
  • AE - Merchandising Team Leader (Assistant Manager)

    American Eagle Outfitters 4.4company rating

    Assistant supervisor job in North Charleston, SC

    YOUR ROLE As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your passion lies in training and coaching your team into great merchants delivering AEO brand Visual standards every day. Through your leadership, your team always nails floorset execution, and rocks merchandising and marketing brand standards. You ensure the store is always "guest ready" through effective replenishment. Most importantly, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs. You're a merchandising innovator: You coach your team to deliver an outstanding guest experience by ensuring your store is always representative of AEO Brand Standards. You ensure your store stays in tip-top shape by #leading day-to-day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready with a game plan to take action! You're a people leader: You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room. You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities. You know that teamwork makes the dream work: You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touchbases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning! You're an operational innovator: You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards. Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You've led teams in a retail management role previously - #practicemakesperfect! You can multi-task and have attention to detail; priority-setting and time management are your strong suits. You know how to lead and develop teams and have a general understanding of employment law. Business acumen? You've got it! You have flexible availability - you're available to work when the guest shops! OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $22k-29k yearly est. Auto-Apply 12d ago
  • Supervisor Cardiovascular Patient Care Services - Carolina Arrhythmia

    Roper St. Francis Health Care 4.7company rating

    Assistant supervisor job in Mount Pleasant, SC

    Thank you for considering a career at Roper St. Francis Healthcare! rotates to Moncks Corner, Mount Pleasant and West Ashley office locations.* Schedule: Monday-Friday; 8:00 AM - 4:30 PM Cardiac Device experience strongly preferred Primary Function/General Purpose of Position - Provides direct and indirect patient care in areas assigned by utilizing appropriate processes with current clinical knowledge to provide care for all patients in areas assigned. Utilizes advanced knowledge and experience to assess the health needs of patients, collaborates with health team members to coordinate patient care, anticipates the outcomes, and sets criteria for the quality of patient care. Provides patient and staff education, clinical supervision, and assess the need for and implements unit/specialty-based activities (quality improvement, in-service, etc.) Participates in unit management activities (i.e. interviewing potential staff, scheduling, FTE requisitions, budget issues, counseling, Kronos), provides supervision for staff as needed, and assumes increasing leadership responsibility for professional practice in the unit. This position services the following populations: adult and geriatric. Essential Job Functions * Directs patient care in assigned area(s) of responsibility and supervises all assigned staff. * Responsible for facilitating efficiency and decreasing turnover time on assigned area daily. Maximize resource efficiency, facilitate add-ons. * Monitors supplies and maintains equipment for assigned areas. Responsible for facilitating special orders. * Collaborates with physicians and other clinical departments, as well as Engineering, BioMed, Supply Chain and Environmental Services to meet departmental maintenance needs. Utilizes and coordinates with interfacility resources to meet those needs. * Responsible for daily and bi-weekly productivity reporting; makes necessary staffing adjustments to optimize productivity and efficiency. * Completes employee counseling and performance reviews. Exhibits an advanced level of positive communication skills. * Applies effective conflict resolution skills. * Uses diplomacy when dealing with employees, physicians, and others. * Communicates effectively across lines with staff, customers, suppliers. * Available for on-call and additional duty in emergency situations, staffing shortages. * Evaluates procedures, policies, and equipment for compatibility with current technology and research. Assists in developing and revising policies and procedures at the unit and departmental level in collaboration with the Perioperative TJC QI Associate. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification BLS Basic Life Support (required) Education Associate degree in business, health care administration, nursing, or field related to areas of responsibility (preferred) Work Experience 2 years supervisory experience (preferred) Multiple years of experience in a medical setting (preferred) As a Roper St. Francis Healthcare teammate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer * Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) * Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts * Paid time off, parental and FMLA leave, short- and long-term disability * Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status Roper St. Francis Healthcare is an equal opportunity employer. It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a).Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at ********************
    $48k-65k yearly est. Auto-Apply 19d ago
  • Front Office Supervisor

    The Kessler Collection

    Assistant supervisor job in Charleston, SC

    An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired! Grand Performers in qualifying roles may enjoy a range of benefits, including: * Marriott Employee Discounts Worldwide * Medical, Dental, Vision Insurance * Company-Sponsored Life Insurance * Short & Long-Term Disability Insurance * Tuition Reimbursement Program * 401(K) with Discretionary Company Matching Contributions * Employee Assistance Program Responsibilities JOB SUMMARY The overall objective and purpose of the Front Desk Supervisor are to support our mission by leading the team in executing front desk-related responsibilities to the Kessler Collection standards. This includes relentlessly inspiring, coaching, and training staff to exceed our guests' expectations. CORE RESPONSIBILITIES Primary areas of responsibility include, but are not limited to the following: * Supervise Front Office Grand Performers, ensuring the execution of KQA and BSA standards. * Provide hands-on training and continuous coaching to subordinates, supervising the execution of service-related tasks to assist in the efficient and professional operation of the Front Office. * Maintain the integrity of our guests' privacy, including confidentiality of personal information, as well as key control * Maintain complete knowledge and ensure compliance with company policies and standard operating procedures. * Plan and organize daily shifts. Effectively delegate tasks and responsibilities to subordinates, audit work for accuracy, and monitor outcomes * Ability to perform all Front Office related tasks * Train, mentor, and develop Grand Performers to the standards of a world-class property and intuitive service experience. Assist in developing leaders and bench strength through the implementation of the Job Coach program * Have a thorough knowledge of the product, including room types, amenities, services, and brand standards * Stay informed of sales strategies, packages, promotions, and discounts, and understand the impact on other departments * Conduct interviews and give feedback on candidates. * Assists with corrective action to continuously improve service results. Qualifications KNOWLEDGE, SKILLS, AND ABILITIES To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent. * Strategic business leader - Works strategically to devise plans in alignment with organizational goals. * Cultivates engagement - Builds loyalty to the company and not to themselves. Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight timeframes while simultaneously managing several projects. * Generates alignment - Ensures proper time and effort is spent to build high-level performance and consistency throughout collection. * Leads with courage - Provides a culture of accountability. * Execution of plans - Utilizes our systems, tools, and resources to accomplish results and achieve goals * Advanced level of written, verbal, and interpersonal communication skills. * Ability to implement and uphold service standards * Ability to prioritize and organize work assignments * Ability to work well in stressful, high-pressure situations * Comprehensive knowledge of a safe work environment MINIMUM QUALIFICATIONS * High school diploma or General Education Degree - required * 1+ years of relevant work experience in similar scope and title - required * Experience within luxury brand/markets - required * Experience with Opera - preferred SUPERVISORY RESPONSIBILITIES Supervisory and leadership responsibilities include achieving results through providing direction and accountability of the following Grand Performers within the culture and policies established by the Kessler Collection. * Front Desk Agents * Telephone Operators WORK ENVIRONMENT The work environment/conditions described herein are representative of those that an incumbent may experience. * Must be comfortable working in a shared space, with constant noise, without the use of a private office. * Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration. * Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice. PHYSICAL DEMANDS The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. * While performing the duties of this job, the incumbent is regularly required to move 10lbs on a daily basis. * Push, pull, and lift up to 50lbs on a weekly basis. * While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane or other means of transportation which require sitting, waiting, and standing for long and short periods of time. The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Posted Min Pay Rate Posted Max Pay Rate
    $30k-39k yearly est. Auto-Apply 21d ago
  • Front Office Supervisor

    Grand Bohemian Charleston

    Assistant supervisor job in Charleston, SC

    An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired! Grand Performers in qualifying roles may enjoy a range of benefits, including: Marriott Employee Discounts Worldwide Medical, Dental, Vision Insurance Company-Sponsored Life Insurance Short & Long-Term Disability Insurance Tuition Reimbursement Program 401(K) with Discretionary Company Matching Contributions Employee Assistance Program JOB SUMMARY The overall objective and purpose of the Front Desk Supervisor are to support our mission by leading the team in executing front desk-related responsibilities to the Kessler Collection standards. This includes relentlessly inspiring, coaching, and training staff to exceed our guests' expectations. CORE RESPONSIBILITIES Primary areas of responsibility include, but are not limited to the following: Supervise Front Office Grand Performers, ensuring the execution of KQA and BSA standards. Provide hands-on training and continuous coaching to subordinates, supervising the execution of service-related tasks to assist in the efficient and professional operation of the Front Office. Maintain the integrity of our guests' privacy, including confidentiality of personal information, as well as key control Maintain complete knowledge and ensure compliance with company policies and standard operating procedures. Plan and organize daily shifts. Effectively delegate tasks and responsibilities to subordinates, audit work for accuracy, and monitor outcomes Ability to perform all Front Office related tasks Train, mentor, and develop Grand Performers to the standards of a world-class property and intuitive service experience. Assist in developing leaders and bench strength through the implementation of the Job Coach program Have a thorough knowledge of the product, including room types, amenities, services, and brand standards Stay informed of sales strategies, packages, promotions, and discounts, and understand the impact on other departments Conduct interviews and give feedback on candidates. Assists with corrective action to continuously improve service results. KNOWLEDGE, SKILLS, AND ABILITIES To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent. Strategic business leader - Works strategically to devise plans in alignment with organizational goals. Cultivates engagement - Builds loyalty to the company and not to themselves. Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight timeframes while simultaneously managing several projects. Generates alignment - Ensures proper time and effort is spent to build high-level performance and consistency throughout collection. Leads with courage - Provides a culture of accountability. Execution of plans - Utilizes our systems, tools, and resources to accomplish results and achieve goals Advanced level of written, verbal, and interpersonal communication skills. Ability to implement and uphold service standards Ability to prioritize and organize work assignments Ability to work well in stressful, high-pressure situations Comprehensive knowledge of a safe work environment MINIMUM QUALIFICATIONS High school diploma or General Education Degree - required 1+ years of relevant work experience in similar scope and title - required Experience within luxury brand/markets - required Experience with Opera - preferred SUPERVISORY RESPONSIBILITIES Supervisory and leadership responsibilities include achieving results through providing direction and accountability of the following Grand Performers within the culture and policies established by the Kessler Collection. Front Desk Agents Telephone Operators WORK ENVIRONMENT The work environment/conditions described herein are representative of those that an incumbent may experience. Must be comfortable working in a shared space, with constant noise, without the use of a private office. Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration. Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice. PHYSICAL DEMANDS The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. While performing the duties of this job, the incumbent is regularly required to move 10lbs on a daily basis. Push, pull, and lift up to 50lbs on a weekly basis. While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane or other means of transportation which require sitting, waiting, and standing for long and short periods of time. The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $30k-39k yearly est. Auto-Apply 60d+ ago
  • Retail Stocking Team Supervisor - Full-Time

    Burlington Coat Factory Corporation 4.2company rating

    Assistant supervisor job in Charleston, SC

    At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join Our Burlington Back of House/Receiving team as a Full-Time Retail Stocking Team Supervisor ! As a Retail Stocking Team Supervisor, you'll be an integral part of the store leadership team, working closely with Store Management while being the main leader and director of the Back of House area. This leadership position is the stepping-stone to a management role within our expanding organization. Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you! At Burlington, we live by our Core Values: + Drive Results + Trust & Respect Each Other + Build Teams & Partnerships Burlington Benefits: + Growth Opportunities + Competitive Pay + Flexible Hours + 15-30% Associate Discount + Medical, Dental, and Vision Coverage + Employee Assistance Program + Life and Disability Insurance + Paid Time Off + Paid Holidays + 401 (k) Key Responsibilities: + Lead merchandise progression process (receiving deliveries, unloading and sorting cartons, processing merchandise, and flowing goods to the sales floor) + Ensuring back of house cleanliness, set-up and organization are at standard + Reinforce our company Asset Protection strategies to eliminate shortage + Promote safety for both our customers and associates by adhering to company guidelines + Cultivate a diverse culture based on teamwork and collaboration + Drive associate compliance with company policies and standards + Directing associates and workload + Accountability for team productivity results and merchandise protection + Coaching associates in the moment and providing recognition + Assist in recruiting, interviewing, and onboarding new associates + Participate in weekly workload planning meetings + Drives Community Relations participation through company programs and partnerships + Coordinate meal and break periods and monitors schedule adherence Requirements: + At least 1 year of supervisory experience within an off-price, big box, or a specialty environment + Strong interpersonal skills with a positive and engaging attitude + Ability to work a full-time schedule including nights, weekends and holidays as required + Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time At Burlington we're opening more stores nationwide to provide you with even more locations to enjoy our amazing prices on the brands and styles you love. As we grow, you can too through a variety of training and development opportunities! Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full-time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $15.00 per hour - $17.00 per hour Location 01290 - Charleston Posting Number P1-1078937-3 Address 975 Savannah Highway Zip Code 29407 Position Type Regular Full-Time Career Site Category Store Associate Position Category Retail Store Base Pay $15.00 - $17.00 per hour
    $15-17 hourly 4d ago
  • Front Desk Supervisor

    Tara Investments

    Assistant supervisor job in Charleston, SC

    Front Office Supervisor Property: Live Oak, Charleston Historic District, a Tribute Portfolio Hotel Reports to: Assistant General Manager Join the Legacy of Live Oak As we prepare to open the doors to Charleston's newest luxury destination, we are seeking an experienced and motivated Front Office Supervisor to join our team. This role is ideal for a passionate hospitality professional with strong leadership skills and a commitment to excellence in guest experience. Job Overview The Front Office Supervisor ensures an efficient operation, producing excellent results for our customers. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns. Duties and Responsibilities Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. Resolve customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Completes established check-in procedures for arriving guests and guest departures in order to close the guest account and make the room available for the next guest. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. Use suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone. Operates the PBX equipment, including, assisting outgoing calls, scheduling and setting wake-up calls and paging guests. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications and Responsibilities High school education or equivalent experience. 1 or more full years' experience in hotel front desk. Requires understanding of all hotel front office procedures. Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems. Must have experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines. Requires supervision/management skills. Ability to communicate information and hotel services to management and guests. Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Benefits Family Focused Culture Development and Promotion Opportunities Competitive Pay Health, Vision, Dental and Supplemental Insurance Paid Vacation and Holiday Pay 401k
    $28k-37k yearly est. Auto-Apply 11d ago
  • Supervisor Front Desk

    Description This

    Assistant supervisor job in Charleston, SC

    Orchestrate and expedite the registration and check out process at the Front Desk. Assist with the oversight of the daily Front Desk operation. Commitment and dedication to our Spirit of Service culture is an expected behavior to be displayed towards our guests and team members at all times. Here's why you will love it here: Recognition Programs and Rewards Excellent health care options, including medical, dental, and vision A people-first culture Go Hilton: Travel Discounts Program Hilton hotel rates worldwide. Perks at work: Employee Pricing platform Employee Assistance Program that supports your physical and mental well-being. Paid Vacation Time and Paid Sick Days 401(k) program with company match Tuition reimbursement programs Numerous learning and advancement opportunities And more! Required Qualifications Strong understanding of front office operations, reservations and billing. Familiarity with the PMS, POS and related software. Strong customer service skills. Basic understanding of accounting procedures (cash handling, reconciliation, audits). Excellent verbal and written communication skills to include the ability to respond effectively to sensitive inquiries or complaints. Problem solving and conflict resolution skills. Time management skills to handle multiple tasks and priorities. Computer proficiency (MS Office, Email, PMS) Ability to maintain confidentiality and handle sensitive information appropriately. Must be flexible to work a varied schedule. HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. We offer an excellent benefit package to our full-time Team Members that include Day One medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Monitor/oversee check in and check out processes to ensure a smooth operation. Respond to guest inquiries, requests, and complaints in a timely manner. Resolve escalated guest issues when Guest Service Agents are unable to do so. Promote hotel services, amenities and upsell opportunities. Supervise, coach and support the Guest Service Agents. Responsible for training and direction of new department team members. Ensure all Front Office quality standards are compiled with, and all policies and procedures are consistently applied. Monitor compliance with cash handling and credit card procedures. Ensure staff proficiency in the PMS and other front office tools. Maintain a house bank and make a deposit and accurate report of receipts daily. Assign specific tasks to front desk agents related to credit, missing addresses, posting charges and overall cleanliness and organization of the front desk. Post miscellaneous charges as requested. Maintain a daily log of all guests' opportunities with corrective action steps. Follow up on any unresolved situations in a timely manner and pass on appropriate information to other Manager/Supervisors for handling. Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now. Completes all required Company training/compliance courses assigned. Adheres to Company standards and maintains compliance with all policies and procedures. Performs other related duties as assigned.
    $28k-37k yearly est. Auto-Apply 26d ago
  • Service Supervisor

    Stonemark Management

    Assistant supervisor job in Walterboro, SC

    Basic Function: To preserve and maintain the physical facilities and grounds within the community so they are safe and aesthetically appealing to residents and prospective residents. Assists in all aspects of the community's maintenance, including grounds, custodial, preventive, corrective, deferred and emergency maintenance. Assists Community Manager in performing his or her duties. Principle Responsibilities: The activities listed below are not all inclusive; however, they are indicative of the type of activities normally performed by the Service Supervisor. Other duties may be assigned. Essential Functions: Provides service to residents in a prompt and professional manner. Establishes daily work schedules for maintenance staff. Follows-up on work assignments for efficient, thorough completion. Establishes emergency maintenance on-call schedule, posts and distributes emergency telephone numbers. Makes regular inspections of the community. Notifies management of maintenance problems and recommended solutions. Assists in the preparation of all maintenance-related records. Meets with Community Manager daily to report on status of all scheduled work. Assists with move-in and move-out procedures. Maintains updated preventive maintenance information (e.g., location of extra parts for appliances, equipment serial numbers, and service telephone numbers). Keeps workshop or utility room clean, orderly and safe. Utilizes a preventive maintenance program to minimize cost of maintenance and down time of equipment and maintains an adequate inventory of all parts, tools and equipment. Obtains competitive pricing on purchases, maintains control through purchase orders, and oversees contract labor. Responsible for interior painting of buildings and amenities. Approves: Expenditures within the guidelines of the approved budget. Routine service and repair to apartments or common areas. Develops, Reviews, and/or Submits to Community Manager for Review and Approval: Expenditures in excess of the approved budget. Renovation dealing with structural changes to the community. Special projects. Expenditures for normal service and repairs in excess of the approved budget. Requirements Education, Training, and Experience: Fifth year college or university program certificate; or four years in a service position at an apartment community and/or training; or equivalent combination of education and experience. EPA certification - Universal Level; HVAC certification required. Abilities and Aptitudes: Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include Close vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Must be results orientated and self-starter. Organization skills and attention to detail are essential. Must be mechanically inclined. Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Specific Skills: Knowledge of bookkeeping, business math, accounting, management and marketing. Must be computer literate and be able to use office equipment, including typewriter and calculator. Knowledge of plumbing, heating, air conditioning, construction and electrical. Must be able to use all types of hand and power tools, freon recovery machinery, air conditioning gauges and vacuum pumps. Length of Training Curve: Three to six months. Output: Position is evaluated by ability to: Complete service orders in a timely fashion. Control maintenance costs. Supervise outside contractors and other maintenance personnel. Maintain positive relations with community residents and other Associates. Supervision: Position is supervised by the Community Manager who assesses and evaluates performance.
    $30k-50k yearly est. 60d+ ago
  • Supervisor of Patient Access Services

    Beaufort Memorial Hospital 4.7company rating

    Assistant supervisor job in Beaufort, SC

    The Supervisor of Patient Access is responsible for the efficient operations of all their assigned registration area(s), to include staffing those areas, maintaining policy and procedures for the department and the hospital, and monitoring compliance of governing regulations associated with patient access. The Supervisor will also assist in other areas as needed, and directed by their up line Patient Access Manager and the Revenue Cycle Director. They will work closely with Patient Financial Services, Health Information Systems, clinical departments, and physician offices. The Supervisor will perform hands on patient access and kiosk / lobby concierge functions routinely. They will ensure their staff is professional and courteous with our patients, as well as being efficient in throughput processes. They will be responsible for Patient Access complaints, point of service collections, and quality scores / errors in their assigned area(s). They will be responsible for participating in corrective actions on their team members.
    $27k-39k yearly est. 60d+ ago
  • Catering Services Supervisor - College of Charleston

    Aramark 4.3company rating

    Assistant supervisor job in Charleston, SC

    Responsible for the supervision, training, and management of the food service operation. ?Ensure that appropriate quantities of food are prepared and served. **Job Responsibilities** + Produce and maintain work schedules and may prepare production records. + Direct daily activities. + Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements. + Ensure that food items are stored in a safe, organized, and hazard-free environment. + Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner according to departmental policies and procedures. + Maintain a sanitary department following health and safety codes and regulations. + Maintain accurate inventory on a weekly basis according to departmental policies and procedures. + May prepare orders as needed per vendor to ensure accurate production for location. + Must be knowledgeable in operating an efficient cost effective program. + Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. **Qualifications** + Must read, write, and understand verbal instructions + Must complete a sanitation course either before or during the first year as a lead + Ability to perform basic arithmetic + Maintain emotional control under stress + Ability to resolve interpersonal situations + Strong organizational skills Minimum Education/Certification - High School Diploma/GED This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). **Education** **About Aramark** **Our Mission** Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. **About Aramark** The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook , Instagram and Twitter .
    $22k-41k yearly est. 32d ago
  • Supervisor-evening

    Office Depot 4.2company rating

    Assistant supervisor job in Charleston, SC

    At Office Depot, the Retail Team Lead is a part-time role providing “total solutions” to our customers encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Team Lead will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. Retail Team Lead (PT) will utilize Office Depot's proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction. Through enthusiasm and expertise, Retail Team Lead will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Retail Team Lead will also be a part-time ‘Key Carrier' for their location and may perform Leader on Duty functions while in the role. In addition, the Retail Team Lead (PT) must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening & closing responsibilities and be scheduled for those respective shifts. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party. Primary Responsibilities: Print Sales and Services: Responsibility in the Print function to support efficient operation while driving overall store sales. Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time. Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store. Operational Efficiency: Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards. Identify areas for process improvement and implement plans to reduce waste and inefficiencies. In partnership with all associates, ensure regular loss prevention compliance. Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts. Performs other duties as assigned. Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives. Client Engagement: Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience. Supports community outreach initiatives to drive client/customer retention. Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution. Performs other duties as assigned. External Key Carrier and Leader on Duty: Ensuring the safety and security of the building and associates during the absence of the management team. In partnership with all associates, ensure regular loss prevention compliance. Performing opening or closing responsibilities. This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store's alarm system, and processes for opening or closing the store. May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits. Other duties as deemed necessary Education and Experience: High School diploma or equivalent education preferred Minimum 1-3 years of experience in related field Sales and/or Customer Service experience preferred. Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job. Skilled in Customer Service and Print Services experience would be desired. Must possess advanced selling skills · Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers. Must be adaptable to a changing environment. Must be able to assist others in a professional environment. Possess excellent verbal and written communication skills. Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities. Must possess ability to process information/merchandise through POS register system. Pays close attention to detail to ensure high quality production in the Print Services area Positive and Engaging Action Oriented Integrity, Accountability & Trust Demonstrate passion for the brand, products, services and solutions offered to our customers Must possess a desire to continually develop personal selling skills and product knowledge Drive for Results Decision Quality Patience About The ODP Corporation: The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
    $23k-28k yearly est. Auto-Apply 2d ago
  • Owner Services Supervisor

    Timbers Kiawah

    Assistant supervisor job in Kiawah Island, SC

    Timbers Kiawah is seeking a highly motivated individual to take on the role of the Owner Services Supervisor! The Owner Services Supervisor will work closely with the Owner Services Manage to effectively address the needs of all owners. This role will ensure that Timbers Kiawah service standards are exceeded as it pertains to the overall guest experience and is responsible for maintaining professional communication between Timbers Kiawah Owners and staff as well as assisting in providing on-going coaching and/or training with the Concierge Team. The Owner Services Supervisor is also responsible for assuming the duties of the Owner Services Manager and/or concierge team in their absence. Hourly plus gratuities. ESSENTIAL FUNCTIONS: Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include, but are not limited to, the following: Ensure completion of daily objectives while maintaining Timbers Kiawah's standards of professional communication via email, text, phone and in person Assisting in implementing training and coaching to the concierge staff when necessary Ensure compliance with safety and security requirements are followed Monitor and direct concierge personnel to ensure completion of daily objectives in the absence of the Owner Services Manager and/or concierge team Ensure all service requests and glitches are addressed in a timely manner, in accordance with Timbers Kiawah Standards. Participate in our Timbers Kiawah Owner Services on-going training and coaching initiatives and can support a department restructuring Fills in as the acting concierge and performs role duties in instances of staff shortages Screens concierge applicants and recommends promotions, transfers, and dismissals Proactively coordinates with all departments and collaborates to address Owner requests and concerns Assists in managing Clubhouse Inventory for breakfast bar, fitness room and Owner Amenities on a weekly and monthly basis Orders and restocks Owner Services Amenities including but not limited to concierge documents, credenza, bell closet, beach and pool tools plus bike supplies Reports to the proper department manager to address any potential service failures Observe safety precautions required to protect resort and owner/guest property. Demonstrates courteous and cooperative behavior when interacting with guest, owners, and staff; acts in a manner that promotes a harmonious and effective workplace environment Performs all duties and tasks assigned by management Qualifications: College Degree or equivalent combination of education, training, and experience in the luxury hospitality industry. 5+ years of experience preferred Professional email, text and phone etiquette are required Speak, read, and write and understand primary language(s) used in the workplace Knowledge of Office 365, Opera Oracle, Alice Must be able to pass criminal background check Skills/Requirements: Available to work a wide range of shifts including weekends, nights and holidays Scheduling flexibility based on business needs Proficient knowledge of Kiawah Island, Johns Island, Charleston and surrounding areas Excellent organizational and team management skills Exemplifies communication skills with a professional, approachable manner Capable of supporting immediate supervisor in a department restructure Meticulous attention to detail Previous concierge experience Highly proficient time management skills (ability to multitask, prioritize, and organize) Contributing effectively to the accomplishment of team goals, objectives and activities assigned by immediate supervisor Capable to maintaining composure if high pressure situations and faces adversity with ease Compensation and Benefits: Competitive salary; commensurate with experience Excellent growth potential Paid time off Medical Dental Vision Life insurance LTD/STD 401(k) with company match Job Type: Full-time Pay: $22.00 per hour Supplemental pay types: Tips (Additional $5-8 per hour) Our Company: Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home. Our Property: At Timbers Kiawah, you are not just near the beach. You're at the beach. Our staff guide guests to enjoy the destination, rich in natural landscapes and stunning barrier island beauty while preserving the environment we are fortunate to reside in. Our team members reflect the highest level of Lowcountry hospitality with anticipatory service in an unparalleled setting. Our Core Values: We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are. Be Authentic Practice Humility Cultivate Teamwork Value Time Be Trustworthy This is not all inclusive. Timbers Kiawah reserves the right to amend this job description at any time. Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.
    $22 hourly 3d ago

Learn more about assistant supervisor jobs

How much does an assistant supervisor earn in North Charleston, SC?

The average assistant supervisor in North Charleston, SC earns between $22,000 and $40,000 annually. This compares to the national average assistant supervisor range of $28,000 to $55,000.

Average assistant supervisor salary in North Charleston, SC

$30,000
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