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Team Lead, Mortgage Servicing
Nchfa 3.8
Assistant supervisor job in Raleigh, NC
Title
Team Lead, Mortgage Servicing
Lead with Purpose - join our mission-driven Finance team and empower homeownership across North Carolina!
Are you an experienced consumer or mortgage loan servicing professional with a passion for leadership and community impact? We're looking for a dynamic individual to join our Mortgage Loan Servicing team, lead, and inspire a dedicated team.
As a leader within Mortgage Loan Servicing, you'll oversee a team responsible for managing all internally serviced Agency loans. Your leadership will guide the team in:
Customer Service
Payment Processing
Generating payoff quotes
Subordination requests
Foreclosure tracking
This role offers broad exposure to non-traditional mortgage products, helping you and your team build a diverse and well-rounded skill set in the financial services industry.
We're seeking someone who not only understands the technical side of loan servicing but also excels at coaching, mentoring, and developing talent. There is potential for career mobility based on strong job performance, into a senior level role within Mortgage Loan Servicing. If you're ready to lead with purpose in a mission-focused organization that values life-work balance, we encourage you to apply!
Make a lasting impact by providing safe, affordable housing opportunities to enhance the quality of life of North Carolinians. At NCHFA, we provide safe, affordable housing opportunities to enhance the quality of life of North Carolinians. We are a self-supporting public agency that, since its creation by the General Assembly, has financed more than 310,700 affordable homes and apartments.
Location
Hybrid allowed
Group
Finance
In-office Requirements
Occasional in office as required to meet training and business needs.
Grade Level / Salary Range
NC21 / $85,450 - $106,315
Main Objectives
1) Leverages loan servicing expertise and operational management experience to achieve departmental goals
Operational and people manager. A significant portion of time is spent performing senior level individual contributor tasks such as end of day cash balancing and quality control of loan servicing system data and reports or in a support/back-up capacity due to team members absences or training gaps.
Accountable for managing day to day operations of the team such as payment processing, customer service, bankruptcy, occupancy and foreclosure of the loan servicing team, leading operational objectives and leads team projects.
Manages direct reports using established policies and management guidance. Developing ability to delegate effectively. Acts as an advisor to the team, ensures team is meeting schedules and resolves issues.
Serves as a technical subject matter expert in loan servicing policies, procedures, and business systems to provide resolution to day-to day issues.
Implements changes to the team workflows, processes and policies with guidance from senior management.
Learns to prepare the budget of expenses for area(s) of responsibility and methods to review actual expenses to ensure proactive response to negative variances.
2) Hires, leads and develops team members to maximize productivity and support the Agency's mission
Develops foundational management skills through experience, formal training and mentoring.
Acts as a role model and is learning how to set goals and manage day-to day performance and schedules of direct reports. Seeks guidance from senior management in complex situations such as management of poor performance and staff conflict.
Provides regular coaching and feedback to direct reports and is learning how to utilize the Agency provided professional development framework. Conducts performance reviews with guidance from senior management.
Provides recommendations for decisions related to hiring, promotions, and terminations.
3) Utilizes loan servicing technical expertise and knowledge of systems and standards to maximize operational controls and mitigate risk.
Recognizes how new and updated loan servicing laws and regulations impact policies and procedures.
Makes recommendations for operational changes needed to align with the regulations.
Uses developed knowledge and understanding of commonly used industry internal and external loan servicing related business systems such as FICS (loan servicing), HOS (origination/servicing), MistrData (loan origination and control), Lien Release (electronic lien satisfaction recording), PACER (Public Access to Court Electronic Records) and County Tax and GIS (Geographical Information System) related to functions managed.
Identifies gaps in processes and makes recommendations that increase utilization of system functionality, automate manual processes or mitigate risk.
Actively coaches direct reports and frequently shares knowledge related to loan servicing standards, systems and regulations and trains others within the team.
Education & Experience
Bachelor's degree in a business-related discipline such as Business Administration, Finance or Accounting and 8+ years of loan servicing experience or experience in payment processing, consumer collections, consumer default loan servicing customer service. Supervisory experience is a plus.
Will consider an equivalent combination of relevant education and experience.
Knowledge, Skills, & Abilities
Solid experience applying advanced knowledge and understanding of loan servicing concepts, standards and regulations in a loan servicing environment
Solid experience working with automated loan servicing systems and the ability to extract and analyze loan servicing data to improve operational efficiency, data quality and to mitigate risk
Solid understanding of basic financial concepts such as budgeting, cash to deposit reconciliations and basic accounting concepts such as debits and credits
Serve as a subject matter expert to the team and the organization
Foundational people management skills, including employee development, performance evaluations and ability to motivate team
Solid understanding of loan servicing concepts and standards, as well as knowledge of industry practices and regulations, such as Consumer Financial Protection Bureau (CFPB), Fair Debt Collection laws and government ensuring entity (FHA, VA, and USDA servicing requirements that govern loan servicing processing. Ability to multi-task and lead projects
Effective leadership skills with team and with external partners
Knowledge of Excel; intermediate knowledge of Microsoft Word, Outlook and PowerPoint
Salary is commensurate with relevant education and experience
Benefits
Major Medical > Dental> Vision> Health Care FSA> Dependent Day Care FSA> Cancer> Critical Illness> Disability (long and short-term) > Voya Travel Assistance> Term Life> Accidental Death & Dismemberment> Accident> Voluntary 401k & 457> Teachers' and State Employees Retirement System (PENSION!) > Continuing Education> Professional Development> Annual Longevity Check (at service milestones)
Paid Time Off: 12 holidays + Accrued Vacation> Sick> Personal> Community Service/Parental> Personal Observance> Bereavement>FMLA> Family Illness Leave> Paid Parental Leave
Job Number
135
Closing Date
Open Until Filled
Resume
Required
Cover Letter
Required
$85.5k-106.3k yearly 3d ago
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Clinical Team Lead/Education, Respiratory Care Services - Pediatrics
Duke Health 4.6
Assistant supervisor job in Durham, NC
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Clinical Team Lead/Education - Pediatrics General Description of the Job Class The Clinical Lead, Respiratory Therapist (RT) is a role developed to work in coordination with the RT leadership in an assigned unit or department to ensure the work is accomplished effectively. The Clinical Lead RT is the first line of support for staff, physicians, and other related providers on concerning RT specific clinical issues and topics. They will supervise, perform, evaluate and coordinate diagnostic and therapeutic clinical procedures as defined in the Respiratory Care Services scope of clinical practice, performing work in accordance with physician orders in the neonatal, pediatric and adult patient populations in intermediate, intensive and emergency care areas. They will be responsible for supervising, coaching, and mentoring their assigned core group of staff. Duties and Responsibilities of this Level Clinical Support Perform all duties and responsibilities of the Respiratory Care Practitioner, Advanced Respiratory Care Practitioner and ECMO specialist. Demonstrates strong critical thinking skills, rapidly prioritizes both planned and unplanned events and proactively addresses actual and potential issues, exceeding patient expectations Instruct and supervise patient and therapeutic. assessments to assure optimal medical decisions. Expert in all RT technology in the assigned departments. Coordinate all emergency responses. Assist in the development/updates with clinical care protocols/policy and procedures. Evaluate patient care plans. Ability to interact with physicians/medical staff on a high level. Function as a liaison between Clinical Resource Manager, and Clinical Engineering to ensure proper operation and service of equipment Document and report any malfunctioning or broken equipment. Leadership/Managerial Develop expected job results, performance plans, and professional goals for assigned staff Provide input into applicant hiring and termination decisions Monitor and report all patient care, safety, medication, technical, and employee incidents Monitor adherence to policy, procedures and practice guidelines Monitor ventilator protocol adherence Implement any necessary corrective actions in a timely manner Conduct shift planning to include assignments and redirection of staff as needed Assure appropriate supply inventory Coordinate and monitor departmental improvement projects Communicate daily activities to RT leadership Education/Mentoring Provide orientation, education and training as needed internal and external to Duke Respiratory Care Services Assure/Assess respiratory care staff competency and safety Plan and conduct instructional sessions Communicate/educate changes in policy and procedures in an effective/consistent manner Other Coordinate the evaluation of products/equipment Provide input into departmental equipment selection and function Assist with all departmental clinical research projects Serve on department related committees Required Qualifications at this Level Education Work requires completion of a Bachelor's degree in Respiratory Care, Healthcare, Business, or a field related to the assigned clinical discipline. Note: Candidates without a Bachelor's degree will be required to complete their degree within three (3) years of appointment. Experience Five years of experience in clinical respiratory therapy, including at least three years of experience in intensive care respiratory therapy; supervisory experience preferred. Degrees, Licensure, and/or Certification Current RT licensure from the North Carolina State Board of Respiratory Care Registered Respiratory Therapist (RRT) by the National Board for Respiratory Care (NBRC) Certification in Basic Life Support (BLS) Certification in Advanced Cardiac Life Support (ACLS) Certification in Pediatric Advanced Life Support (PALS) Certification in Neonatal Resuscitation Program (if applicable) Respiratory Specific Certifications (to be completed within 1 year of hire) Adult Clinical Lead RT Adult Critical Care Specialist (ACCS) Pediatric Clinical Lead RT Neonatal Pediatric Specialist (NPS) Knowledge, Skills, and Abilities Knowledge necessary to make appropriate clinical decisions and interaction relative to the specific age of a patient. Skills validation/certification of competencies for the duties and responsibilities required for a Level I RT. Work involves contact with patients of all ages, family members, physicians, nursing, and all other members of the health care team. Work is performed in all areas of the hospital. Work may require lifting or pushing in excess of 30 pounds. Required to carry emergency airway bag weighing approximately 20 pounds. Work requires walking, running, climbing and bending. Customer service and communication expertise. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. d24ad0b8-823f-4e68-a892-2986ccdf7392
$44k-61k yearly est. 22h ago
Supervisor, Manufacturing Support (Nights)
KBI Biopharma Inc. 4.4
Assistant supervisor job in Durham, NC
This position operates on a 2-2-3 schedule, with 7:00 pm-7:00 am shifts. The Manufacturing Supervisor leads a team of manufacturing associates to perform upstream or downstream processing of bulk intermediates and/or bulk drug substances for biopharmaceutical products. The Supervisor will plan, assign, and monitor daily tasks to ensure timely “Right First Time” execution and strict compliance with safety and quality regulations, e.g., current Good Manufacturing Practice (cGMP). As needed, the Supervisor will also lead teams on projects to author standard operating procedures (SOPs) or Master Batch Records (MBRs); implement corrective and preventive actions (CAPAs); and help specify, commission, and qualify new facilities and/or equipment.
A proven and qualified Supervisor will use knowledge and experience in upstream processing (seed expansion, bioreactor operations, cell culture harvest), downstream processing (purification and bulk filling) to teach others, troubleshoot, and continuously improve daily operations, and/or manufacturing support operations (solution preparation, assembly preparation, parts wash, and autoclave) activities.
The Supervisor will have a working knowledge of upstream processing equipment (incubators, biosafety cabinets, bioreactors, cell counters, blood gas analyzers, metabolite testing equipment), downstream processing equipment (mixing vessels, chromatography, tangential flow filters, virus filters), and/or manufacturing support equipment (mixing vessels, parts washers, and autoclaves). Additionally, the manufacturing associate will have knowledge of general bioprocessing equipment such as filters, filter integrity testers, balances, pumps, pH/conductivity meters, and disposable technologies (disposable bags, sterile tubing welders, tubing sealers).
Additionally, the Manufacturing Support supervisor manages the staff who clean the GMP facilities.
The Supervisor will review manufacturing procedures and train manufacturing personnel to ensure that manufacturing operations are conducted accurately, safely, and compliantly. The Supervisor will maintain a sense of ownership of the production processes, manufacturing environment and facility. Following task execution, the Supervisor will review executed production batch records and production orders to ensure a comprehensive and accurate set of actions have occurred. It is management's expectation that all deviations/events are documented and escalated according to KBI internal notification processes.
The Supervisor will use leadership and technical expertise to drive process improvement initiatives, monitor processes and equipment, troubleshoot issues, and track/trend metrics.
Position Responsibilities
Plan, schedule, and support daily production tasks to ensure schedule adherence while maintaining a successful and cGMP compliant execution.
Facilitate additional manufacturing activities and process support with other manufacturing groups, MS&T, PD, QA, Maintenance, Facilities, AFS and Microbiology.
Ensure timely execution and review of batch documentation and logbooks, initiation of deviations, and execution and completion of ERP orders.
Ensure timely corrections to batch documentation and logbooks.
Supervise, coach, mentor, and train team members to maintain educated, qualified, and motivated employees. Ensure staff maintain a high level of compliance to procedures and quality expectations.
Ensure equipment and manufacturing facilities remain in working order by overseeing maintenance, cleaning, and ensuring timely submission of work orders for facility and equipment maintenance and repair.
Author, train, review manufacturing procedures
Drive process improvement initiatives; troubleshoot issues; track and trend metrics; and author, review, and approve manufacturing deviations, CAPAs, and change controls, as needed.
Position Requirements
Supervisor:
Bachelor's degree in a related scientific or engineering discipline and 4 years' experience in related cGMP manufacturing operations; or high school degree and 10 years' experience, or equivalent.
2+ years prior leadership/supervisory experience.
Demonstrated knowledge of upstream (cell culture or microbial fermentation) or downstream unit operations for production of biopharmaceuticals is preferred.
Experience in single-use platform technology is preferred.
Prior experience in a leadership/supervisory role is preferred.
Knowledge of quality systems and regulatory expectations is preferred.
Excellent written and verbal communication skills are required.
Must be organized and able to focus in a face-paced, multi-tasked environment and maintain operational efficiency and positive demeanor.
Salary: Supervisor: $105,000-$125,000
Salary range provided per current averages and expectations. The salary and job title for this opening will be based on the selected candidate's qualifications and experience and may be outside this range. KBI has a robust total rewards strategy which includes an annual bonus structure for all employees, medical, dental, and vision coverage, paid PTO and holidays, Sabbatical program, 401K matching with 100% vesting in 60 days and employee recognition programs.
KBI Biopharma is committed to providing a safe and healthy workplace. Any employee entering a KBI site located in the US must inform KBI Biopharma of their vaccination status and must submit their vaccination status. All vaccinated employees are required to provide proof of their COVID-19 vaccination, with a COVID-19 vaccination which has been granted FDA approval or Emergency Use Authorization.
KBI Biopharma, Inc. is an EEO/AA employer and actively seeks to diversify its work force. Therefore, all qualified applicants, regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability or veteran status, are strongly encouraged to apply.
I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for KBI Biopharma, Inc. to hire me. If I am hired, I understand that either KBI Biopharma, Inc. or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of KBI Biopharma, Inc. has the authority to make any assurance to the contrary.
I attest with my signature below that I have given to KBI Biopharma, Inc. true and complete information on this application. No requested information has been concealed. I authorize KBI Biopharma, Inc. to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.
$105k-125k yearly Auto-Apply 60d+ ago
Building Bridges for Families - Family Peer Support Supervisor Needed
Monarch 4.4
Assistant supervisor job in Raleigh, NC
Make a Difference in Someone's Life!
At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.
You Belong at Monarch
You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Job Highlights:Starting Pay: from $50,000/year
Minimum Qualifications:
Associate's degree in human services
One (1) year of experience as a Family Peer Support Specialist
88 hours of training completed in the 5 CFPS Core Competencies in preparation for the National Certification exam.
Other Required Qualifications/Skills:
Exceptional communication and interpersonal skills, with the ability to build trust and rapport with diverse individuals and families.
Proven leadership and mentoring abilities, fostering growth and development within team environments.
Strong capacity to work independently and collaboratively, demonstrating initiative and accountability.
Comprehensive knowledge of community resources and support systems, with the ability to connect families to appropriate services.
Skilled in navigating complex systems (e.g., behavioral health, education, child welfare) and advocating effectively on behalf of families.
Deep empathy and insight into the challenges faced by families, particularly those caring for children with behavioral health needs.
This Opportunity:The Family Peer Support Supervisor provides leadership and support to a team of Family Peer Support Specialists. The Supervisor ensures that effective implementation of family peer support program for families with children facing behavioral health challenges.What You'll Do:
Provide ongoing guidance, support, coaching, and oversight to Family Peer Support Specialists (FPSS) to ensure effective service delivery.
Ensure the effective and sustainable implementation of the Family Peer Support Program, adhering to program guidelines and best practices.
Monitor service delivery to ensure quality, fidelity, and positive outcomes for families.
Facilitate professional development for FPSS team members through training, mentorship, and skill-building opportunities.
Foster a supportive and collaborative work environment that promotes teamwork, accountability, and professional growth.
Collaborate with professionals and stakeholders to ensure coordinated, family-centered services.
Leverage personal experience as a caregiver of a child with behavioral health needs to inform and enhance family support.
Assist families in navigating complex child-serving systems, including mental health, developmental disabilities, education, juvenile justice, and child welfare.
Promote self-advocacy among families and support them in accessing services and community resources.
Travel as needed to serve families and participate in trainings, conferences, outreach events, and workshops.
Participate in on-call coverage during evenings, weekends, and holidays as assigned.
Ensure compliance with service definitions, grant requirements, and documentation standards.
Perform other duties as assigned by the supervisor.
Demonstrate knowledge of and adherence to all agency policies and procedures.
Education We're Looking For:Associates: Human Services (Required) Certifications We're Looking For:Drivers License (Valid) - USAExperience We're Looking For:Experience as a Family Peer Support Specialist | 1 Year | RequiredSchedule:Monday-Friday (8:30am-5:00pm)
Weekends, holidays and on-call coverage responsibilities to meet the needs of the people supported.Target Weekly Hours:40Monarch is an Equal Opportunity Employer
Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************.
This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.
$50k yearly Auto-Apply 60d ago
Field Service Team Lead
DTS Fluid Power 3.6
Assistant supervisor job in Raleigh, NC
The Team Leader is a vital role in the PCI organization. The Team Leader is responsible for delivering excellent services to PCI clients; managing, developing, and mentoring associates, while ensuring account profitability. Team Leaders also deliver client services. Highly functional teams are at the center of PCI's success strategy and the Team Leader contributes directly to the success of his or her team.
The Team Leader reports directly to the Team Manager or Director, depending upon the organizational structure for a specific team. This position is non-exempt for technical teams; i.e., calibration service teams. Twenty-five to Fifty percent travel may be required based on accounts and client needs.Expectations:The expectations of a Team Leader fall under three main categories. Communication and Engagement with ClientsTeam Leaders interface with clients on many different levels and are expected to genuinely engage with our clients representing PCI culture and carrying out the PCI mission statement.Team Leaders are expected to identify and pursue new opportunities for business at existing and potential new clients. The Team Leader is responsible for meeting with client contacts on a routine basis to deliver maximum support, solicit feedback, deliver proposals, renew POs and keep clients informed of all PCI's service offerings.The Team Leader is expected to actively participate in at least one professional organization (i.e. ISPE, PDA, NCSL, or ASQ). This allows PCI to carry out our mission of being recognized as an industry leader.Manage and Lead our AssociatesTeam Leaders are responsible for leading, communicating with and, managing associates, providing feedback, conducting timely performance reviews, assisting with the execution of development plans, approving PTO, timesheets and expense reports, attending to occasional disciplinary matters, and all other functions associated with managing and leading associates. The Team Leader is expected to heavily engage with the mentoring process for new hires. In addition, the Team Leader also performs and oversees calibration and other technical services.Manage Risk and Profitability through Project SuccessesTeam Leaders are responsible for managing the risk and profitability of their projects. They rely on their manager to better understand team financials and steps they can take in order to positively impact their team. Team Leaders must supervise resources, develop schedules, and associate assignments to maximize labor utilization. The Team Leader is responsible for ensuring client onsite regulatory requirements such as: specific GMP gowning, safety training, and contractor training. This includes coordinating team member travel reservations and third-party services, and maintaining PCI client account files in accordance to company procedures. All project risks and issues must be clearly and promptly communicated to the Team Manager/PCI management.Responsibilities/Assignments:
Ensure all team members complete calibrations, consulting, commissioning, qualifications, mapping, and PMs with accurate and timely GxP documentation, and that all team members follow PCI or client specific policies and procedures.
Lead and provides guidance, direction and effective solutions to clients and team.
Host and participate in internal and client specific meetings, providing information such as new services, client expansions, resources and scheduling issues, etc. (monthly)
Proactively assess project safety concerns and ensure PCI team members are in compliance with any and all client and/or PCI site safety requirements.
Uphold, mentor, and be a role model to other PCI associates on the PCI philosophy and values through honesty, integrity, self-motivation, teamwork, pride and commitment.
Develop client quotes and proposals.
Monitor resource scheduling such that labor utilization is maximized and forecasts are maintained. Notifies all resources and appropriate management in a timely manner of any schedule changes or breaks. Reviews schedule weekly and plan accordingly.
Ensure timesheets submittal and approval in accordance to policy.
Up to 75% of work time may be client billable activities based on business need and team structure.
Skills Required:CalibrationThis position requires extensive knowledge and application of instrument, equipment and loop calibrations of various parameters in manufacturing, utilities, and laboratory environments. Extensive instrumentation and troubleshooting skills and a thorough understanding of NIST, GMP, and other regulated standards and guidelines. Knowledge and substantial experience with calibration accuracy testing requirements. Thorough electrical panel knowledge and safety practices. Expert knowledge of test equipment and capabilities such as tolerance requirements and 4:1 TAR.All
Exceptional Computer Maintenance Management Systems (CMMS) skills; Demonstrated ability to effectively use Microsoft Office Suite. Navigates and utilizes MAS500 Pivot Table and project KPI module to effectively manage LUR & project expenses.
Develops and updates PCI policies and procedures, understands and interprets Government Regulations and instrumentation/calibration principles and provides training and guidance to technician resources. Assists clients with development and revision of policies and procedures as necessary.
Excellent communication and problem-solving skills with clients and coworkers. Ability to interpret client request or leads and can form into a proposal or quotation. Completes quotations, proposals, and purchase orders in a timely and accurate manner.
PCI Trained Mentor.
Actively involved with an external professional organization (ISPE, ASQ, PDA, etc.). External certification preferred [ISA, ASQ, etc.].
Must have a valid driver's license and good driving record.
Experience & Education:TechnicalA two-year degree in Engineering, Life Sciences, or other related technical field or equivalent military training and four plus years of applicable instrumentation, calibration, or metrology experience in the Pharmaceutical/Quality industry; or the equivalent combination of the two. Leadership and client relations experience is preferred.
PCI is proud to serve pharmaceutical, biotechnology, medical device, and clinical research industries nationwide by providing calibration, commissioning and consulting solutions. At PCI, calibrations are performed by highly technical, cGMP/GLP-trained personnel who are knowledgeable in quality guidelines enforced by the FDA, EPA and ISO/IEC 17025:2017. PCI is an FCX Performance Company and a Subsidiary of Applied Industrial Technologies (NYSE: AIT); a leading industrial distributor that offers more than 6.5 million parts to serve the needs of MRO and OEM customers in virtually every industry.
Founded in 1923, Applied provides engineering, design and systems integration for industrial and fluid power applications, as well as customized mechanical, fabricated rubber and fluid power shop services. Applied also offers storeroom services and inventory management solutions that provide added value to our customers.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
$58k-112k yearly est. Auto-Apply 60d+ ago
Blood Bank Supervisor OR Transfusion Services Supervisor on Day Shift
K.A. Recruiting
Assistant supervisor job in Raleigh, NC
Highlights:
Located at one of North Carolina's Top Health Systems
Responsible for overseeing an entire blood bank/transfusion services section of the laboratory
FTEs: Between 10-30
Compensation includes a competitive hourly rate, top-notch benefits package and relocation assistance (if necessary). This facilities benefits package has long been recognized and valued because of its comprehensiveness and competitiveness in the market. In addition to a robust array of traditional benefits such as medical and dental care and retirement, this facility also offers a wide range of family-friendly and cultural benefits to attract, support and reward the skilled employees that come to work at this organization.
Requirements:
Bachelor's Degree or Master's Degree
ASCP, AMT or equivalent certification. SBB or BB Certification preferred but will consider MT/MLS as well.
Permanent and Full Time Position
Interested in learning more? Contact Andrea at andrea@ka-recruiting.com or call/text 617-746-2745.
ACC 0122400
$37k-61k yearly est. 34d ago
Care Management Supervisor (2345)
Ncgcare
Assistant supervisor job in Raleigh, NC
Bring Your Passion.
The Care Management Supervisor supervises and provides oversight to a team of personnel supporting behavioral health members and/or members with I/DD that receive care management services from Carolina Outreach. As a Supervisor of Care Management, duties will include supporting and monitoring Care Management team performance, guiding and driving positive member outcomes, and ensuring the delivery of integrated whole-person care management.
The Supervising Care Manager will:
Supervise administratively / clinically a team of 8 care managers;
Be responsible for managing care managers' performance and continually coach care managers on how to achieve their individual potential;
Ensure that all assessments, and care plans completed by the care manager team meet program standards;
Monitor and track compliance with HEDIS measures and 1915i services
Deliver guidance and feedback on strategies for engaging members and working with stakeholders to support member's care plan goals;
Monitor the level of member engagement with the care management team to ensure contract requirements are met.
Compensation:
$57,917 - $64,090 annual salary
Qualifications
Minimum Requirements:
Supervising care managers serving members with behavioral health conditions must have the following minimum qualifications:
A master's-level degree in a field related to health, psychology, sociology, social work, or another relevant human service; or
Licensure as an RN.
Experience / Knowledge Requirements:
Supervising care managers serving members with behavioral health conditions must have the following minimum qualifications:
A master's-level, fully Licensed care manager, or licensure as an RN and must have three years of experience providing care management, case management, or care coordination to the population being served.
Grow with Us.
Come be part of an inclusive culture that values excellence, innovation, and discovery. As an organization, we have exciting opportunities to be forward-thinking leaders in our field. We want talented individuals to join us, examine our current operations, and create innovative solutions that will revolutionize and enhance the way we approach our work.
Beyond the engaging work, you'll also benefit from ncg CARE's competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.
Consumer-driven health plan coverage provided by Anthem
Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
Health Savings Account (HSA) or Flex Spending Account (FSA)
Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for child care.
Generous paid time off
401k or Roth IRA Retirement Programs administered by Empower
Financial planning and education services at no cost to you
Educational Assistance (your position, date of hire and years of service determine your eligibility)
ncg CARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future.
Equal opportunity employer: ncg CARE and each of its affiliated partners are equal opportunity employers. We consider all qualified candidates without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other protected characteristic.
We believe it's important to create an inclusive workplace for everyone, so please reach out if you need an accommodation in the application or interview process as our goal is to create an environment where you are able to fully participate. You can contact us at ******************.
ncg CARE participates in the E-Verify program. Therefore, any employment with ncg CARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States.
EEO is the Law
EEO Supplement
E-Verify
Family Medical Leave
Pay Transparency
ncg CARE and all partner affiliates maintain a drug-free workplace.
$57.9k-64.1k yearly Easy Apply 18d ago
Senior Multiplatform Supervisor
Capitol Broadcasting Company 4.1
Assistant supervisor job in Raleigh, NC
The Senior Multiplatform Supervisor (Mornings) is a key leadership role in the WRAL newsroom, overseeing the strategic presentation and execution of daily newscasts across all platforms. This individual leads a team of newscast and digital producers, ensuring editorial excellence, innovative storytelling, and consistent delivery of engaging news content for WRAL.com, WRAL News+, YouTube, social media, and linear television. The Senior Multiplatform Supervisor (Mornings) also mentors staff, fosters a collaborative newsroom culture, and plays a critical role in developing multiplatform strategies for breaking news, investigative content, and accountability journalism.
Essential Functions & Responsibilities
Leadership & Team Management
* Oversee and guide a team of Platform Managers and Producers in the execution of daily newscasts.
* Act as a mentor, coach, and editorial resource for producers and content teams.
* Assume executive producer duties in their absence and support newsroom leadership initiatives.
* Encourage a culture of accountability, creativity, and excellence in storytelling.
Newscast Strategy & Execution
* Plan, coordinate, and produce impactful newscasts that align with WRAL's editorial vision and viewer expectations.
* Work with television and digital producers to determine content hierarchy, write clear and compelling scripts, manage rundowns, and execute clean transitions between segments.
* Maintain a sharp editorial eye to elevate key content, particularly enterprise and investigative reporting.
Multiplatform Content Production
* Lead editorial direction with the executive producer and collaborate across teams to ensure consistency and depth across platforms.
* Write and produce news content for web, social, digital, and broadcast.
* Edit video and visual content for both digital and television audiences using non-linear editing tools (e.g., Edius, Adobe Premiere).
* Coordinate closely with design teams to enhance storytelling through smart, data-driven visuals and graphics.
Breaking News Leadership
* Lead the real-time production and editorial strategy during breaking news events.
* Manage live updates across TV, web, streaming, and social platforms; adjust rundowns dynamically to respond to evolving stories.
Editorial Judgment & Quality Control
* Uphold the highest standards of journalism and ethical reporting.
* Review and approve scripts, video, and digital content to ensure clarity, fairness, accuracy, and engagement.
* Integrate accountability journalism prominently in daily coverage.
Digital Integration & Audience Engagement
* Collaborate with digital teams to optimize story promotion and distribution on WRAL.com, apps, and social media.
* Leverage analytics and audience feedback to refine content choices and storytelling strategies.
* Repurpose and enhance broadcast stories for digital formats, ensuring maximum reach and viewer retention.
Required Qualifications
Education & Experience
* Bachelor's degree in Journalism, Communications, or related field preferred.
* Minimum 3-5 years of experience as a TV news producer or editorial manager in a fast-paced newsroom.
Skills & Attributes
* Proven newsroom leadership with exceptional editorial judgment.
* Strong script writing, line producing, and video editing abilities.
* Proficiency with newsroom software (e.g., ENPS, iNews), desktop video editing systems, and content management platforms.
* Collaborative mindset with the ability to lead cross-functional teams under tight deadlines.
* Excellent communication skills, both verbal and written.
* Flexible availability, including nights, weekends, and breaking news scenarios.
Benefits:
* Competitive salary based on experience.
* Benefits package including:
* Comprehensive health insurance plan options
* Vision and Dental Insurance
* Company sponsored life insurance
* Numerous voluntary benefit options - legal plans, pet insurance, discounted home and auto and more!
* 401K with company match
* Generous paid time off
* 9 paid company holidays
* Opportunities for professional development and career growth.
* Dynamic and inclusive work environment with a supportive team culture.
* Exciting projects and growth opportunities within a leading organization.
* Opportunities to attend free local events, such as sporting events, concerts, shows, and more.
Pre-Employment Information:
* A pre-employment drug screening is required.
* Capitol Broadcasting Company participates in E-Verify.
* Capitol Broadcasting Company participates in the Work Opportunity Tax Credit (WOTC) program. However, completing the WOTC questionnaire is completely voluntary. Your decision will have absolutely no impact on your hiring chances, and your application WILL be accepted regardless of whether you choose to provide this information or not.
EEO Statement:
Capitol Broadcasting Company is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
CBC Statement:
Capitol Broadcasting Company, Inc. is a diversified communications company which owns and/or operates WRAL-TV, WRAZ-TV, WRAL-FM, WRAL-HD2, WNGT-CD, WCMC-FM, WCMC-HD1, WDNC-AM, WCMC-HD2, WCMC-HD3, WCLY-AM, WCMC-HD4, Microspace, and WRAL Digital in Raleigh, NC; WILM-TV, WILT-LD and Sunrise Broadcasting in Wilmington, NC; The Durham Bulls Baseball Club, Bull City Hospitality, and Coastal Plain League in Durham, NC; The Holly Springs Salamanders in Holly Springs, NC; the American Underground startup hub in Durham, NC; and real estate interests including the American Tobacco Historic District in Durham, NC; Rocky Mount Mills in Rocky Mount, NC; MoJud Lofts in Greensboro, NC; and The Thread in Rock Hill, SC.
$33k-48k yearly est. Auto-Apply 50d ago
Restoration Team Supervisor
Servpro of Southwest Raleigh/Holly Springs
Assistant supervisor job in Raleigh, NC
Benefits:
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Do you love helping people through difficult situations?
Then dont miss your chance to join our Franchise as a new Restoration Team Supervisor. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage Like it never even happened!
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then
you
may be our perfect
hero
!
As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Job Description:
Manage and complete jobs according to SERVPRO processes per work order. Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Communicate and establish relationships with commercial, insurance, and residential customers.
Responsibilities:
Explain processes and answer customer questions, as needed
Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met
Communicate clear expectations to Production Technicians and supervise their activities
Perform production processes as scheduled and ensure quality control
Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers
Resolve problems quickly as they arise
Manage job file documentation to ensure complete and accurate project details
Manage and control costs of production projects
Manage assets by protecting and using equipment and materials properly
Clean and maintain vehicles, equipment, warehouse, and office areas
Perform sales and marketing activities, including add-on sales and security checks
Qualifications:
Effective written and oral communication
Experience in cleaning/restoration preferred
High school diploma/GED
IICRC certifications preferred
Ability to travel locally or out of state when necessary
Physical and Work Environment Requirements:
Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
Exposure to chemicals
Walking and standing for long periods of time, driving, sitting, climbing,
Ability to climb ladders and work at ceiling heights
Ability to work in tight spaces (e.g., crawls spaces under buildings)
Repetitive pushing/pulling/lifting/carrying objects
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.
$42k-75k yearly est. 14d ago
Lead Coordinator / HVAC
ARS-Rescue Rooter
Assistant supervisor job in Raleigh, NC
Job Description
Pay: $18 - $21 per hour (based on experience) Schedule: Monday - Friday and ROTATING WEEKENDS, 11AM-8PM
Join American Residential Services (ARS), the nation's largest provider of residential HVAC, plumbing, and electrical services. With 7,000+ employees across the U.S. and over 45 years of experience, we're growing fast-and we're looking for driven, detail-oriented team members to grow with us.
What We Offer:
Insurance available after 31 days
Low-cost medical insurance starting at $5/week
Dental and vision insurance
Health Savings Account (HSA) or Flexible Spending Account (FSA)
401(k) with company match
Paid time off & paid holidays
Company-paid life insurance
Responsibilities
What You'll Do:
Schedule installation appointments and dispatch install crews
Confirm install times with customers and ensure timely paperwork delivery
Process electronic and manual forms related to completed jobs
Accurately enter work order data for billing
Provide administrative and logistical support to the install department
Perform other duties as assigned
Qualifications
What You Need:
High attention to detail and organizational skills
Strong communication and customer service abilities
Basic computer/data entry skills
Experience in a scheduling, dispatch, or coordinator role is preferred
Ability to work a flexible schedule including evenings and one weekend/month
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
$18-21 hourly 10d ago
Service Supervisor
Jaguar Bolera
Assistant supervisor job in Raleigh, NC
Benefits:
Collaborative Culture
Innovative Environment
Competitive Pay
Opportunity for advancement
Training & development
Wellness resources
Flexible schedule
Calling all Game-Changers, Innovators, Challengers of the known. We need
you
.
The Role:We are currently seeking enthusiastic individuals to join our Team of Service Supervisors. Our Supervisors are an extension of management. They uphold the integrity of the brand, run great shifts, and are supportive of each team member on shift.
The responsibilities will include:
Supports operational excellence by running great shifts, upholding quality standards, and maintaining responsible financials.
Delivering genuine, unforgettable experiences for the guests and team.
Resolves concerns or issues promptly and professionally.
Supports in training, directing daily work responsibilities, and providing performance feedback and coaching in support of continuous development.
Upholds health and safety standards, ensuring compliance with regulations and best practices.
Who We're Looking For:The ideal candidate for this role will possess:
Previous experience as a Supervisor or in a hospitality, retail, or a similar customer-facing role.
Strong leadership, communication, and interpersonal skills.
Exceptional customer service skills with a genuine passion for hospitality.
Excellent problem-solving abilities and decision-making skills.
Ability to work in a fast-paced environment and handle high-pressure situations.
A positive attitude and willingness to go above and beyond for our guests.
Familiarity with health and safety regulations.
Requirements:
Must meet state minimum age for serving alcoholic beverages.
Participate in NC ABC training. ServSafe Certification is a plus.
Must be able to lift 50 lbs.
Interested in a flexible schedule, including nights and weekends.
Confident with technology and point of sales systems.
Willing to learn and grow in the role.
Ready to Roll?If you're ready to embark on a rewarding journey with Jaguar Bolera and become a part of our vibrant team, we want to hear from you! Jaguarbolera.com
Jaguar Bolera is the perfect culmination of tradition and innovation, an inspired collaboration between culinary enthusiasm, self-guided imbibing and entertainment, and a custom, curated approach to crafting eating, drinking, and gaming experiences for the entire group.
The menu interlaces woodfire-cooked fare from the American South with the brilliance of traditional Mexican cuisine - territories historically inhabited by the Jaguar.
“Bolera” is the Spanish word for bowling alley, nodding to the concepts full-length bowling lanes and duckpin balls and pins. The 20,000 sq foot venue has multiple stations for self-serve custom brews, craft cocktails, and keg wines.
Compensation: $22.00 - $26.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Jaguar Bolera changes the game and redefines the industry with its innovative, clever, and open-minded approach to culinary excellence, self-guided imbibing, and experiential entertainment.
It is the evolution of the entertainment industry as a creator of memories and steward of good times.
At Jaguar Bolera,
you
are the inspiration for genuine, authentic experiences that bring people together.
Your enthusiasm, drive, and sense of purpose are the key components for producing quality on each plate,
a smile on every face, and adding value to the time people choose to spend with us.
The crew at Jaguar Bolera is committed to curating an environment where each team member has an opportunity to contribute to building something brilliant.
Each team member has an opportunity to learn and earn, create a pathway for a career, or shape their financial future.
Join us as we continue to break the mold, challenge the known, build and grow, and have a great time doing it.
$22-26 hourly Auto-Apply 60d+ ago
Supervisor of Coding (EPIC)
Coronis Health
Assistant supervisor job in Chapel Hill, NC
Job Description
Title: Supervisor of Coding
(with EPIC Implementation & Anesthesia Module Expertise)
Reports to: Senior Manager of Coding/Auditing
FLSA Classification: Full-Time Exempt
Salary Range: $60,000-$65,000
* Starting pay varies based on location and experience, in compliance with specific state wage regulations. Competitive rates tailored to your geography and expertise.
Position Overview:
The Supervisor of Coding is responsible for overseeing daily medical coding operations while providing specialized support for EPIC transitions, anesthesia module implementation, and post-implementation coding oversight. This role partners closely with internal transition teams, client facilities, and coding staff to ensure accurate, compliant, and efficient coding workflows across EPIC and F1rstAnesthesia platforms. While this position plays a critical role in EPIC implementations, it does not own project management or system build activities.
Key Responsibilities:
Oversee and monitor daily medical coding operations to ensure accuracy, completeness, and compliance with ICD-10, CPT, and HCPCS standards.
Provide subject-matter expertise to support EPIC implementations for anesthesia providers, including collaboration with client facilities during transition and go-live phases.
Support EPIC anesthesia module build and implementation activities within client EPIC environments, in coordination with Onboarding, Transitional Services, and management teams.
Serve as a liaison between coders, internal teams, and client facilities regarding EPIC workflows, access, and coding processes.
Monitor post-implementation coding performance and workflows to ensure ongoing compliance and operational stability.
Provide leadership, guidance, and support to EPIC and F1rstAnesthesia coders.
Monitor and update production and quality processes to ensure departmental standards are consistently met.
Stay current on coding guidelines, payer policies, and regulatory updates, ensuring adherence across teams.
Analyze coding data to identify trends, risks, and opportunities for process improvement.
Collaborate with cross-functional teams to resolve coding-related issues.
Utilize coding systems and reporting tools to enhance accuracy, productivity, and performance.
Perform other related duties as assigned.
Qualifications:
Associate's or bachelor's degree in health information management, Medical Coding, or a related field preferred.
CPC certification through AAPC required.
Minimum of 2 years of medical coding experience preferred.
Experience supporting coding within Anesthesia Services required; experience in Chronic Pain Management and/or Critical Care Services preferred.
Demonstrated experience supporting EPIC implementations and transitions, including anesthesia module exposure.
Experience working with EPIC required.
Prior supervisory or lead experience preferred.
Experience working in complex, multi-client revenue cycle environments preferred.
Skills and Competencies
Strong working knowledge of ICD-10, CPT, and HCPCS standards.
Ability to support and guide teams through system transitions and workflow changes.
Strong analytical, problem-solving, and organizational skills.
Excellent written and verbal communication skills.
Ability to collaborate effectively with internal teams and external client stakeholders.
Proficiency in Microsoft Word, Excel, and Outlook.
Detail-oriented with the ability to manage competing priorities across multiple systems.
Physical Requirements
Physical ability to sit, talk, and hear for extended period throughout the workday; stand, walk, push/pull, bend, stoop, kneel and reach on a regular too seldom basis. Repetitive hand motions on a frequent basis include fingering, grasping and handling. Ability to read handwritten and typed documents on paper and/or computer screens.
The physical requirements above are representative of the physical capabilities that must be met by an employee to perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Coronis Health is committed to creating a diverse and inclusive environment where all employees are treated fairly and with respect. We are an equal-opportunity employer, providing equal opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. We welcome and encourage applications from candidates of all backgrounds.
Job Title: Qualified Autism Services Practitioner Supervisor (QASP-S)
Employment Type: Full-Time
We are seeking a dedicated and experienced Qualified Autism Services Practitioner Supervisor (QASP-S) to provide behavioral health services under the supervision of a QBA, BCBA, or ABA Program Director. The QASP-S will play a pivotal role in program development, staff supervision, and ensuring the delivery of safe, ethical, and competent services to clients.
Key Responsibilities
Staff Supervision: Oversee and mentor entry-level staff, including initial training and ongoing professional development.
Parent Training: Conduct sessions to educate and support families in implementing behavioral interventions at home.
Program Development: Collaborate with professionals to design and implement comprehensive behavioral intervention plans tailored to each client's unique needs and goals.
Assessments: Conduct functional behavioral assessments, review progress data, and make data-driven decisions to adjust interventions as needed.
Training: Lead training sessions for new Applied Behavior Analysis (ABA) providers on ABA principles, intervention strategies, and documentation procedures.
Ethical Compliance: Monitor adherence to ethical guidelines, program standards, and documentation requirements.
Caseload Management: Maintain caseloads, coordinate with other service providers, and communicate client progress to relevant stakeholders.
Qualifications
Education: Bachelor's degree in psychology, special education, or a related field.
Certification: Current QASP-S certification from a recognized credentialing body, such as the Qualified Applied Behavior Analysis Credentialing Board (QABA).
Experience: Minimum of 3 years in the field of ABA, including comprehensive intervention development and implementation for children and adolescents. At least 1 year of supervisory experience with Behavior Technicians (BTs) or Registered Behavior Technicians (RBTs) is preferred.
Skills: Strong organizational skills, effective communication, problem-solving abilities, and a collaborative mindset.
Schedule
Workdays: Monday to Friday
Shift: Day Shift
Weekends: Not required
Benefits
Compensation: Competitive salary with monthly incentive bonuses
Time Off: Paid Time Off (PTO), paid federal holidays, and up to 5 days off during end-of-year shutdown
Professional Development: Continuing education reimbursement, license dues reimbursement, and access to the latest therapy material resources
Technology: Company-provided iPad
Insurance: Health, vision, and dental insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA); voluntary life insurance; long-term and short-term disability
Retirement: 401(k) plan
Additional Perks: Mileage reimbursement, yearly performance bonus, referral bonuses, electronic documentation system, and support from office staff for intake, billing, and administrative tasks
$37k-61k yearly est. 60d+ ago
Performing Arts Center Supervisor
Town of Garner 3.3
Assistant supervisor job in Garner, NC
From curtain rise to final applause, this position keeps everything running smoothly. Join our Performing Arts Center and play a key role in delivering exceptional live events. The Town of Garner is seeking a dynamic Performing Arts Center Supervisor to lead the planning, coordination, and execution of shows, events, and rentals that delight audiences and artists alike. The manager provides strong leadership by supervising front of house and technical production, staff, negotiating contracts, and engaging with the community to enhance the performing arts program and build long-term support. Success in this position requires strategic planning and data analysis to assess program performance, inform future programming offerings, and align operations with municipal goals. This is a great opportunity to contribute to the vitality of the community through arts and culture programs.
Examples of Duties:
Oversees and ensures all logistical and technical support for events and productions held at the facility; communicates with outside touring companies to coordinate technical needs for shows.
Supervises all load-ins and load-outs; oversees the set up and break down of equipment; provides technical support to clients.
Hires, trains, and supervises contract and temporary technical and event staff supporting auditorium events.
Reviews and negotiates technical riders with outside touring companies; executes contract and technical rider requirements.
Serves as primary contact for auditorium rentals; provides facility tours and cost estimates explains policies; discusses and plans for event logistics; documents details and shares with supporting staff.
Prepares invoices and rental agreements; completes rental contracts; prepares invoices; prepares and monitors revenue and expenses; prepares daily cash and check deposits.
Oversees general maintenance of the facilities; completes work orders for necessary maintenance; coordinates equipment and facility maintenance and repairs; keeps maintenance records.
Develops event timeline; schedules ticketing information; constructs shows in the eTix software ticketing system; oversees box office operations and ticket sales.
Manages performing arts center website and social media contents; collaborates with department Marketing Coordinator to ensure consistency with department standards.
Develops publicity and promotional materials for programs and events; designs signage to advertise outside of performing arts center.
Purchases facility equipment and supplies following established Town purchasing procedures and budgetary guidelines; stocks concession supplies.
Coordinates the regular rotation of art exhibits in the center lobby.
Compiles, prepares and maintains a variety of data, records, files and reports including usage, sales, revenues, audience demographics and other reports as requested.
Performs related duties as required.
Minimum Qualifications:
Applicants must:
Have an Associate degree in technical theater arts or a combination of experience equivalent to an Associate degree
Have experience in technical theater management and live production
Have a valid driver's license in the state of North Carolina
Have a CPR and/or First Aid certification or be able to obtain within 6 months
Additional Information:
The salary range shown is the hiring range. The starting salary will be determined based on the selected candidate's skills and qualifications.
This position frequently requires work on nights, weekends, and some holidays to support programs and special events. The normal work schedule is Tuesday through Saturday, with standard hours from 11:00 AM to 8:00 PM on weekdays and 8:00 AM to 5:00 PM on Saturdays.
Initial interviews may be conducted before the application deadline.
Equal Opportunity Employer
$29k-36k yearly est. Auto-Apply 7d ago
Supervisor, Emergency Services NonExempt
Cottonwood Springs
Assistant supervisor job in Roxboro, NC
Supervisor, Emergency Services (Non-Exempt)
Job Type: Full-Time / Varied
Connect with Our RN Recruiting Specialist
Leah Pennington: #************ or email at: *********************************** if interested or you would like to hear more on this opportunity!
POSITION SUMMARY: The Emergency Department Supervisor supervises daily staff activities for an assigned area or function. This position oversees the activities of the clinical unit and assigned staff during scheduled shifts, provides patient care, enhances department workflow and provides leadership at the point of care. Assists with data collection and performance improvement activities and programs. Collaborates with the director and is the support for the unit when the director is unavailable. Assists with call coverage for the unit. Supervises daily staff activities for an assigned area or function.
What We Offer
Supporting and rewarding our team is essential to the care we provide. In addition to competitive base compensation, this full-time position includes:
Medical, Dental, and Vision Coverage
401(k) Retirement Plan
Generous Paid Time Off (PTO)
PTO Cash-Out Opportunities
PTO Donation Program
Tuition Reimbursement (for qualifying candidates)
Employee Assistance Program - support for mental, physical, and financial wellness
Employee Recognition and Awards Programs
FREE parking
...and more. Because your experience matters.
ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.
Determines, coordinates and supervises daily staffing assignments and levels.
Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists with
performance evaluations and disciplinary actions.
Assesses and ensures quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures, and protocols.
Performs staff responsibilities as needed to fulfill required service levels.
Leads the handling and resolution of complex issues and complaints.
Regular and reliable attendance.
Perform other duties as assigned.
Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
Access to and/or works with sensitive and/or confidential information.
Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures.
Knowledge of Business Office Standards and Recommended Practices.
Lead the work of others who perform essentially the same work. May set priorities, schedule and review work, but have no responsibility to hire, terminate, review performance and/or make pay decisions.
Qualifications & Requirements
Current Registered Nurse (RN) license in the state of North Carolina (or compact license)
Associate Degree in Nursing (ASN) from an accredited nursing program
Basic Life Support (BLS) certification from the American Heart Association (required)
One year of RN experience (preferred, but not required)
Skills and Abilities:
Business Mathematical Skills
Moderate Computer
Moderate Communication
Routine Business Problems
Job Specific Impact
Moderate Independent Judgement
Moderate Planning/Organization
About Our Health System
Person Memorial Hospital is a 68-bed facility located in Roxboro, North Carolina, proudly serving our community with high-quality healthcare services. We are part of Lifepoint Health, a leading, diversified healthcare delivery network with facilities across the country. Whether you're beginning your career or advancing to the next level, your journey matters-and we're here to support it.
Equal Opportunity Employer
Person Memorial Hospital is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all individuals and strictly prohibit discrimination and harassment in any form as protected by applicable law.
$37k-62k yearly est. Auto-Apply 8d ago
Peer Support Services Supervisor
Pathways To Life 3.9
Assistant supervisor job in Durham, NC
Now Hiring: Peer Support Services Supervisor (Durham, NC)
Full-Time | Pathways to Life, Inc.
About Us: Pathways to Life, Inc. is a person-centered behavioral health organization committed to supporting individuals on their recovery journey. Our Peer Support Services (PSS) program in Durham empowers people with lived experience to guide others in finding hope and healing. We are currently seeking a Peer Support Services Supervisor to lead our dynamic team.
Position Summary:
The Peer Support Services Program Supervisor (PSS Supervisor) is a full-time Qualified Professional (QP) who provides leadership, clinical oversight, and administrative supervision for the Peer Support Services Program. The PSS Supervisor ensures fidelity to recovery principles and compliance with 10A NCAC 27G .0104 (19) and other applicable regulations.
Key Responsibilities:
Provide leadership and oversight to the Peer Support Services program under state guidelines.
Offer monthly (or more frequent) administrative and supportive supervision to CPSS staff, tailored to their experience levels.
Promote the personal and professional growth of Peer Support Specialists within HR standards.
Ensure compliance with the NC Peer Support Specialist Certification Program's code of ethics and philosophy of recovery.
Advocate for the CPSS role across the agency and in the community.
Monitor beneficiary progress through quarterly contact (in-person, telehealth, or audio-only), ensuring alignment with Person-Centered Plans.
Coordinate or conduct beneficiary assessments, if appropriately licensed.
Collaborate with CPSS and beneficiaries to develop recovery-oriented person-centered plans that support integrated care.
Facilitate or co-facilitate skill-building and recovery groups as needed.
Supervise documentation quality through regular service note reviews and staff meetings.
Evaluate staff performance, set goals, and develop individual supervision plans.
Determine team caseload size based on client acuity and need.
Ensure timely referral and connection to community resources as requested by beneficiaries.
Minimum Qualifications:
Must meet the requirements of a Qualified Professional (QP) per 10A NCAC 27G .0104 (19).
Demonstrated training in quality supervisory skills.
Deep understanding of the role, ethics, and philosophy of Certified Peer Support Specialists (CPSS).
Experience in behavioral health, recovery services, and staff supervision.
Strong interpersonal, documentation, and organizational skills.
Preferred Qualifications:
Licensure in a relevant field (LCMHCA, LCSWA, LMFT-A, etc.) is a plus.
Previous experience supervising peer support or recovery-based teams.
Familiarity with NC Medicaid documentation and person-centered planning.
Location:
Durham, NC
This is a full-time, in-person position.
Schedule:
Monday-Friday. Occasional evening or weekend hours may be required.
Apply Today:
Submit your resume
Pathways to Life, Inc is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$29k-40k yearly est. 60d+ ago
Supervisor Service Response Center
Advocate Health and Hospitals Corporation 4.6
Assistant supervisor job in Wake Forest, NC
Department:
11597 Non Enterprise Corporate - Switchboard
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Various Shifts (Primary 4p-Midnight and every other weekend)
Pay Range
$24.85 - $37.30
EDUCATION/EXPERIENCE:
Bachelor's degree in Business, Psychology or other related field.Extensive experience will be considered in lieu of a degree.
Minimum of 2 year's management experience preferred
Experience in training adults preferred
Customer service experience preferred
LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A
ESSENTIAL FUNCTIONS:
Supervises call center staff to accomplish the objectives of the Service Response Center includingcoverageandaccountability24/7. This includes assisting with the hiring, coaching, reviewing and scheduling of staff.
Monitors Key Performance Indicators to ensure that metrics meet objectives.
Assists with achieving financial objectives of the Call Center, including the development of the operating and capital equipment budgets as requested.
Performs and documents phone audits as part of the Quality Assurance program. Provides feedback to teammates in real-time as needed and on a scheduled quarterly basis.
Assists Manager and Lead with new staff orientation and training. Assists with training all staff on new processes.
Answers a variety of inbound call center calls during peak periods and at other times as available to help meet Key Performance Indicators and to assist teammates.
Coaches and leads call center reps as they provide support to customers. Handles callers' complaints in a professional manner and seeks to provide resolutions.
Assists Manager with maintaining good relationships with Health System departments that are supported by the Service Response Center. Participates in regularly scheduled meetings with key departments.
Demonstrates responsibility for personal development by participating in continuing education offerings and department / hospital activities.
SKILLS/QUALIFICATIONS:
Excellent oral and written communication skills
Strong interpersonal and active listening skills
Good organizational skills and attention to detail
Competency with Microsoft Word and Excel
Demonstrated computer skills
Exceptional customer skills are a must
Clear and calm telephone-speaking voice
WORK ENVIRONMENT:
Clean, well-lit, comfortable office setting when working in-house
Quiet and private location a requirement when working remotely
Subject to interruptions and stressful situations
PHYSICAL REQUIREMENTS:
0%35%65%tototo35%65%100%N/AActivityxStandingxWalkingxSittingxBendingxReaching with armsx Finger and hand dexterityx TalkingxHearingxSeeingXLifting, carrying, pushing and or pulling:x
20 lbs. maximum
x
50 lbs. maximum
x
100 lbs. maximum
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
$24.9-37.3 hourly Auto-Apply 60d+ ago
Service Supervisor - Royal Park
General Services 4.6
Assistant supervisor job in Carrboro, NC
Full-time Description Sign-on Bonus of $3,000 + Additional Bonuses Opportunity Throughout the Year
Join our team at General Services Corporation, where we have provided First Class Service since 1971. As a valued member of our GSC family, you will be part of a supportive and encouraging network that thrives on collaboration and open communication. We believe in nurturing your skill growth and aspirations for professional development.
At GSC, we celebrate First Class excellence, encourage innovative thinking, and have fun while doing it! Embark on a rewarding journey with us, where every day is an opportunity to make a positive impact and become part of a diverse team, united by shared values and strong bonds.
Requirements
To be a top candidate you:
Must be 18 years old or older
Will have at least three years' experience in residential maintenance in a supervisory role.
Must be EPA certified (Type 2 or Universal)
Have vast knowledge in electrical, plumbing, appliance repairs, interior/exterior maintenance and carpentry
Possess a valid driver's license
Will successfully pass a background check
Requirements
GSC Cares about your health and wellbeing and we provide the following benefits:
• Health, Dental, and Vision Coverage.
• 401(k) Retirement Savings Plans.
• 25% Employee Rental Discount at any GSC property.
• Paid Holidays, Paid Sick and Paid Vacation.
• Health Savings Account with Match.
• Maternity Leave.
• Employee and Dependent Care Assistance Programs.
• Short- and Long-Term Disability Insurance.
• Life, Critical Illness, Accident, and Cancer Insurance Plans.
• Pet Insurance.
• Identity Theft Protection.
• Legal Resources.
A valid driver's license and proof of insurance required, along with a passing criminal background check and pre-employment drug testing.
GSC is proud to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
$35k-57k yearly est. 60d+ ago
Event Staff Supervisor
DPAC
Assistant supervisor job in Durham, NC
Event Staff Supervisor Job Description Join Team DPAC as an Event Staff Supervisor where you'll be among the first to greet our guests, providing excellent customer service during our exciting performances. Whether it's a sold -out concert or comedy show or a blockbuster Broadway Production, you'll be one of our unsung heroes working to ensure everyone has a positive and enjoyable guest experience. Event Staff Supervisors are knowledgeable of venue policies and procedures and play a key leadership role at all DPAC events.
Come be a part of creating unforgettable moments at DPAC!
What you'll do:
• Leadership: Oversee assigned area's event staff team, providing them with key event details and coaching them on best practices.
• Customer Service Approach: Lead by example in providing excellent customer service with a warm and welcoming smile as guests navigate the lobbies and seating area.
• Guidance and Assistance: Provide directional assistance and guidance to guests, answering questions about seating, performance schedules, and amenities.
• Crowd Control: Assist with crowd control management and security as needed.
• Safety: Monitor lobbies and seating area to ensure a safe and comfortable environment for guests.
• Problem Solving: Provide solutions for guest questions and concerns when needed.
What you'll bring:
• Proactive: Anticipate guest needs by observing body language and being ready to offer assistance with a friendly disposition.
• Excellent Communicator: Strong interpersonal skills to effectively communicate with staff, guests, and leadership.
• Adherence to Protocols: Commit to following safety and security protocols and guidelines.
• Problem Solver: Take initiative in resolving issues while maintaining a calm, guest -first attitude.
• Ability to Work Under Pressure: Maintain a calm and professional demeanor to contribute to a positive guest experience, even in challenging situations.
Requirements:
• Physical Requirements
o Possess effective vision and communication skills through speech and listening.
o Ability to stand, walk, and climb stairs throughout a shift.
o Ability to work in a variety of environments both outdoors and indoors including heights, darkened corridors, loud noise, flashing lights, and haze effects.
• Additional Requirements
o Available for flexible hours year -round, including evenings, weekends, and holidays.
o High school Diploma or GED.
o Reliable transportation to Durham, NC
o Access to mobile device such as tablet, personal computer, smartphone for scheduling.
o Must be at least 18 years old.
o Legally able to work in the United States
RequirementsTo Apply:
Please submit a resume and cover letter highlighting relevant leadership experience and your commitment to delivering exceptional guest service.
$30k-46k yearly est. 60d+ ago
Emergency Veterinary Staff Supervisor
Veterinary Emergency Care 4.1
Assistant supervisor job in Apex, NC
Full-time Description
Privately owned small animal emergency practice seeks a dynamic, experienced veterinary technician or assistant with strong training and people development skills to join our leadership team. Must enjoy working with people as well as pets, and value an engaged work environment where we help all our technical staff succeed. Accuracy, attention to detail, and a strong work ethic are critical. At least 2 years' experience in emergency veterinary medicine, awesome client service skills, and confidence in emergency technical skills are required. Supervisory experience preferred but willing to help the right person with a passion for triage and effective patient care develop into this role. Experience with EzyVet and/or Vet Radar is a plus.
Requirements
· Work with the Veterinary Emergency Clinical Manager to optimize patient care
· Oversee a team of veterinary assistants including training
· Subject-matter expert on triage, patient flow, patient care and efficient diagnostics
· Training and reviews of technical staff for continuous skill development
· Communication with other supervisory staff of updates to procedure development
· Assis in development and publishing of technical staff schedules
· Assist in interviewing and hiring new technical staff
Are you looking for looking for a career that offers a family/ work life balance? Peak Paws is a locally owned practice that support team members with their relationship between work and other important things in life (Family, Social life, and Academics). Schedule for this position is flexible as you develop the technical team.
This position offers comprehensive benefits package including medical/dental/vision/life insurance, 401K contribution, CE, PTO, and more. Hourly salary based on experience.
This Organization participates in E-Verify
How much does an assistant supervisor earn in Raleigh, NC?
The average assistant supervisor in Raleigh, NC earns between $27,000 and $51,000 annually. This compares to the national average assistant supervisor range of $28,000 to $55,000.
Average assistant supervisor salary in Raleigh, NC