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Strategic Staffing Solutions 4.8
Assistant supervisor job in Detroit, MI
Duration: 12 Month Contract
Pay: $30-38/hr W2
Schedule: Hybrid (1-3 days per week)
Responsible for planning, coordinating, and supervising all administrative, operative and employee functions within assigned area(s) to ensure an efficient and cost-effective area in accordance with departmental and corporate standards and objectives.
Responsibilities include the following. Other duties may be assigned.:
Supervise, coordinate, direct and monitor staff activities to ensure prompt, courteous and accurate response to customers; ensure an efficient and qualitative operation through effective planning, leading, controlling, and organizing.
Prioritize and assign work to employees and initiate corrective measures to resolve problems including scheduling or adjusting overtime requirements, as necessary.
Select, train, develop, appraise, and counsel support staff personnel.
Interface with diverse levels of internal and external personnel to develop and maintain effective rapport and to resolve issues and inquiries.
Monitor and analyze proficiency and quality efforts subordinate personnel.
Administer and adhere to Corporate and Departmental policies, practices, and procedures, including union contract administration.
Recommend and implement new or improved systems which will enhance or expedite work.
Education:
Bachelor's Degree required.
Three (3) years Operational experience required.
Two (2) years' experience in a leadership role required.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills and abilities:
Ability to learn and retain information at a fast pace preferred
Strong organizational, planning, analytical and communication skills.
Other related skills and/or abilities may be required to perform this job.
Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
$30-38 hourly 1d ago
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MEP Superintendent - Data Centers
Metric DCX
Assistant supervisor job in Detroit, MI
MEP Superintendent - Top 10 General Contractor
A leading Top-10 GC is hiring an MEP Superintendent to run large, complex $100M+ projects across the U.S. This role is the on-site leader responsible for field execution, safety, schedule, and trade coordination on high-visibility builds.
What You'll Do:
Lead all field operations on major ground-up projects ($100M-$500M+).
Direct and coordinate trade partners, foremen, and site teams.
Drive daily schedule, manpower planning, and logistics.
Enforce a zero-incident safety culture and impeccable quality standards.
Solve problems on the spot and keep projects moving efficiently.
Expertise in overseeing MEP scopes.
What You Bring:
10+ years' experience running large ground-up projects.
Proven success on $100M+ commercial or mission-critical builds.
Expert in field coordination, sequencing, and construction means & methods.
Strong leadership presence and communication skills.
Ability to travel and live on-site for extended project durations.
What's on Offer:
Lead flagship projects for a nationally recognized contractor.
Clear path toward a leadership position - Field Operations Executive / VP
Competitive salary and comprehensive benefits.
Industry-leading bonuses.
$57k-98k yearly est. 2d ago
SR Hub Supervisor
Central Transport 4.7
Assistant supervisor job in Detroit, MI
Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico.
Our Growth is Creating Great Opportunities!
Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!
Thanks for your interest in working on our team!
Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company.
Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance.
Salary ranges from:
$65,000 - $80,000 + up to 10% in bonuses
Shift time:
Monday - Friday: 6:00pm - 4:00am
Operations Supervisor
Ideal Candidate Requirements:
Experience in managing a team, preferably in transportation operations
A thorough understanding of the LTL trucking industry
Prior management, dispatch and dock experience required, preferably in LTL trucking industry
Must have strong leadership skills including the ability to hire, coach, counsel, train, and mentor employees
Desire to surround customer with excellence in service
High aptitude for technology
The ability to multi-task while being detail oriented
Excellent written, listening and verbal communication skills
Must be willing to work 50 hours/week average
Must be able to work any shift including nights and/or weekends and in any weather condition
Must be capable of working under tight time constraints in a high-pressure environment with multiple priorities
An Associates or Bachelor's Degree, preferred but not required
Duties include, but are not limited to:
Oversee nighttime operations for your designated section of the terminal dock
This includes the process of loading, managing forklift traffic, and overseeing the proper unloading of palletized freight.
Manage up to 30 local LTL drivers and dock personnel to achieve a designated production schedule.
Ensure proper load of carriers by monitoring the cube and weight of trailers
Provide leadership and accountability to a team of drivers, dock workers and dock hand.
Monitor dock production, ensuring facility Key Performance Indicator goals are met and/or exceeded.
Monitor hours and overtime.
Maintain a safe work environment compliant with state and federal DOT/OSHA standards.
Ensure company operational model compliance.
Support a culture of excellence in quality of product to internal and external customers
$65k-80k yearly Auto-Apply 60d+ ago
Assistant Water Mitigation Supervisor
Brighton 4.4
Assistant supervisor job in Brighton, MI
Position OverviewThis is a high impact position within our business, we are seeking a person that has technical experience and will thrive in the culture of our organization. The Assistant Water Mitigation Supervisor is responsible to implement the process improvement and practices across the organization as well as ensuring company policies, industry standards, compliance and regulatory requirements are followed. The Assistant Water Mitigation Supervisor supervises the Water Mitigation Team and ensures water mitigation and customer experience standards are met. Ultimately, we'll trust you to help us remain compliant, efficient and profitable during business. The Assistant Water Mitigation Supervisor leads and motivates the water mitigation team, finding ways to increase quality of customer experience and implement best practices across all levels. Job Responsibilities
Responsible for the production, procurement, and planning of daily operations
Ensures timely, compliant and accurate management of work order processes, business information, and licensing management ensuring the company's processes remain legally compliant
Participates with Operations Manager in development of operational and business strategies, supporting the CEO or Owner's vision and process ideals
Conducts onsite field evaluations for compliance for licensing, vehicle, regulatory, EHS, Safety, DOT, quality and company policies. Escalates opportunities for improvements/corrections directly to ownership.
Coordinates with sales management team to deliver on commitments to customers. May be involved in the sales process on selected accounts
Provides direct support to office personnel, technicians, and sales associates regarding customer escalations, technical questions and support, and standard operating procedures.
Oversees and reviews daily operational and compliance metrics, as well as the escalation, tracking, and resolution of issues
Supervises production staff members, estimators and claims coordinators
Influences selection of vendors and manages ongoing vendor relationships
Communicates with all relevant employees to ensure delivery times are met
Communicating process changes to relevant parties to ensure a successful business
Coordinates activities that affect operational decisions and business requirements
Ensuring that health and safety regulations are followed
Improve operational management systems and processes and provides training for new initiatives and technology launches
Manages the growth and success of the team, providing guidance to employees
Managing internal assets of the company such as equipment, materials and supplies
Monitors KPIs- production quality standards and ensures process safety standards are met
Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis
Reviewing workloads and manpower to ensure targets are met. May train and supervise staff
Job Requirements
3-5 years equivalent experience in similar role
Ability to effectively present training and/or information, respond to questions from groups of managers, employees, customers, and clients verbally and/or in writing
Valid driver's license and a satisfactory driving record
Skilled in using computers or necessary technology to include Microsoft Office products such as Word, Excel, Outlook, PowerPoint
Experienced using Xactimate and XactAnalysis, utilizing reports to improve operations
3-5 years experience as a lead water technician preferred
Ability to work closely with, influence, and hold senior leaders accountable to resolving issues or capitalizing on opportunities
Ability to engage and motivate others to drive results
Ability to manage time and workload effectively
Ability to work in a team environment
Excellent problem solving and communication skills, written and verbal
Experience in Negotiating with suppliers/sub-contractors/vendors
Familiarity with business and financial principles
Knowledge of organizational improvement
Strong Leadership- Proven ability and work experience as Assistant Water Mitigation Supervisor or similar role
Outstanding organizational skills
Understanding of organizational behavior and knowledge of the restoration industry
IICRC Water certification
Physical Demands and Working ConditionsThe physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Incumbent must be prepared to:
Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
Express or exchange ideas with others and receive and act on detailed information given.
For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Compensation: $28.00 - $30.00 per year
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
$28-30 hourly Auto-Apply 60d+ ago
Working PM Assistant Supervisor
Clearview Building Maintenance
Assistant supervisor job in Burton, MI
ClearView Building Maintenance Inc. is a woman owned commercial cleaning company expanding throughout MidMichigan. Recently receiving the Award of Achievement in Diversity Equity and Inclusion from the Flint & Genesee Group (Chamber) we are now looking to grow our family business. Eligible candidates will be customer focused, take ownership, have integrity and be adaptable. You will receive one on one on the job training, ongoing performance evaluation and communication. Exceptional employees are encouraged to pursue our developing pathway to leadership.
Location: Genesee County & Surrounding Areas
Schedule: Evening / PM Shifts, Some Weekends, M-F
Reports To: Working PM Zone Supervisor & Office Management
ClearView Building Maintenance is growing, and we're looking for a highly motivated leader to join our PM team! The Working PM AssistantSupervisor supports the success of our janitorial teams by ensuring quality standards are met, assisting with training, and stepping in to support nightly operations.
What You'll Do
Support & Fill-In
Assist cleaning staff when additional support or coverage is needed
Training & Staff Development
Train, motivate, and guide new and existing employees
Reinforce company policies and best practices
Help build strong, confident teams through hands-on leadership
Planning & Coordination
Work with supervisors and leadership on nightly schedules and staffing needs
Coordinate janitorial work across multiple properties
Quality Control
Conduct random site visits and inspections during cleaning hours
Ensure all work meets quality, accuracy, and safety standards
Address service concerns and take corrective action when required
Communication & Reporting
Maintain consistent communication with leadership and staff
Take and direct calls a few nights per week to support the PM shift
Submit nightly reports based on observations and feedback
Inventory & Equipment
Monitor supply levels and maintain proper stocking
Ensure equipment is functioning and request repairs when needed
Special Projects
Assist with floor care, deep cleaning, and event support as assigned
Introductory Zone Support
Take responsibility for a small group of assigned locations including reviewing and confirming clock-ins
What We're Looking For
Strong communication and leadership skills
Reliable, self-motivated, and detail-oriented
Able to work independently and problem-solve in real time
Experience in janitorial or supervisory roles a plus (but willing to train the right person)
Valid driver's license/insurance and dependable transportation required
Why ClearView?
Opportunities to grow into full supervisory roles
Supportive leadership team
Competitive pay and benefits
Paid training and long-term career development
Do you think this opportunity if for you? Then we need to talk! We have a LIMITED number of cleaning positions available exclusively for the people described above!
Schedule:
Evening shift
Monday to Friday
Night shift
Some weekends
Ability to commute/relocate:
Flint and surrounding areas, MI: Reliably commute or planning to relocate before starting work (Preferred)
ClearView Building Maintenance is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$32k-46k yearly est. Auto-Apply 20d ago
Assistant Supervisor (M-F 10:00 AM-7:30 PM)
Trilogy Corporate Services
Assistant supervisor job in Sterling Heights, MI
Salary: $20-22/hour
AssistantSupervisor
Field Operations
trilogycorporate.com
As an AssistantSupervisor, you will be responsible for performing a variety of cleaning tasks. This is an active position which requires a high level of physical stamina. As an AssistantSupervisor you will be an essential part of the team, ensuring that cleaning tasks are completed safely and accurately.
Responsibilities
Sanitize kitchenettes, fitness rooms, and restrooms (toilets, sinks, floors).
Vacuum, sweep, mop, dust, and wipe surfaces in offices and common areas.
Remove trash and load into dumpsters.
Clean windows, mirrors, and glass.
Restock supplies (toilet paper, towels, soap).
Team Support & Supervision
Serve as the primary point of contact during the 2nd shift, providing guidance to staff.
Delegate daily tasks and assist with training new employees.
Monitor site tidiness, equipment upkeep, and supply inventory.
Client & Mailroom Services
Assist with client projects and conference room setups.
Process outbound mail/packages with tracking; receive/distribute inbound mail.
Other Responsibilities
Follow safety procedures to maintain a safe environment.
Adapt to changing tasks and priorities.
Support client operations as required.
Requirements
Experience & Skills
Excellent written and verbal communication skills to collaborate with team members and clients.
Attention to detail to ensure accuracy and efficiency.
Willingness to follow instructions and learn new skills.
Basic math skills for inventory and supply counts.
Ability to work independently and as part of a team.
Physical Abilities
Physical stamina and mobility, including the ability to lift, push, and pull up to 50 lbs.
Frequent bending, lifting, and reaching.
Ability to climb stairs and stand for long periods.
Comfortable using equipment such as backpack vacuums, floor scrubbers, and other heavy machinery.
Work Style & Availability
Comfortable working in an active, professional office environment.
Flexible schedule to cover 1st or 2nd shift as needed.
Availability to work occasional overtime.
Willingness to adapt to changing tasks and priorities.
Licensing & Transportation
Valid drivers license, reliable transportation.
Work Conditions
This is a physically active role, including standing, walking, bending, lifting, and reaching for extended periods.
You will use cleaning equipment and be exposed to cleaning chemicals, following all safety protocols.
Work takes place in a professional office environment with team collaboration and client interaction.
Full-time Benefits
Consistent, predictable schedule.
Platinum & Gold Blue Cross/Blue Shield health insurance, dental insurance and optical insurance available to all employees and Trilogy pays for most of the premium.
Accrued paid Personal Time and Vacation.
9 paid holidays per year.
Daily opportunities to earn bonuses up to $100 per month!
Interested in advancement?
This role is more than just a job. We strongly believe in providing you a path to thrive as an AssistantSupervisor and to grow within our company if youre interested.
Here is what a typical advancement path looks like:
AssistantSupervisor >> Cleaning Supervisor >> Site Manager >> Operations Manager
For more information:
Careers --
About Trilogy --
trilogycorporate.com
Facebook --
******************************************
Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Trilogy Corporate Services reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Equal Opportunity Employer:
Trilogy Corporate Services, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$20-22 hourly 16d ago
Donor Services Supervisor (Phlebotomy)
Versiti 4.3
Assistant supervisor job in Farmington Hills, MI
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
Under the direction of the Manager, the Donor Services Supervisor is responsible for maintaining, motivating, encouraging and developing staff to attain their full potential through positive reinforcement and corrective action as necessary. The Supervisor will assist in creating and implementing systems and processes to provide oversight of blood and blood procurement activities. Associate is responsible for supervising and assisting Donor Services associates in the procurement of blood products from donors and/or patients to support production requirements. This may include assisting in the recruitment of donors for automated blood collection procedures as applicable per site or mobile. The Supervisor partners with Donor Services management to ensure that the Donor Services Department is achieving its goals for overall quality, cost and production.
Total Rewards Package
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Responsibilities
Plans, implements and supervises functions of assigned associates who collect blood and blood components, and/or supporting areas such as document control, training and scheduling.
Communicates changes and problems to associates and verifies their understanding of changes in policy/procedures.
Projects workflow, prioritizes duties, troubleshoots, and problem solves.
Serves as a public relations contact for donors, patients, coordinators, recruiters, and the general public.
Acts as a preceptor to new associates as assigned and conducts in-service training, as applicable.
Accurately performs, as required, all pre-activities defined by departmental procedure for which the associate has successfully completed training and for which competency assessment is current. Works in all technical capacities as needed.
Ensures donor related documents are complete and accurate, as applicable.
Performs waived tests as described by the Clinical Laboratory Improvement Amendment of 1988, as applicable.
Listed below are CLIA supervisory responsibilities for those supervising collection sites that perform hematology testing: * Is accessible to collection personnel at all times testing is performed to provide on-site telephone or electronic consultation to resolve technical problems in accordance with policies and procedures (SOPs) established by the director. * Provides day-to-day supervision of moderate complexity test performance (automated hematology) by collection personnel. * Monitors test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained. * Assures that all remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications, policies, and procedures. * Ensures that donor test results are not reported until all corrective actions have been taken and the test system is properly functioning. * Provides orientation to all collection personnel. * Annually evaluates and documents the performance of all testing personnel. Evaluate new personnel initially and at six months.
Observes, documents and evaluates performance of Donor Services associates through competency observations and observation form usage, as applicable.
Prepares/administers annual performance appraisals for assigned staff. Makes recommendations about scheduling and/or monitoring of associate's work assignments and promotional opportunities.
Adheres to, and enforces all, including but not limited to, Versiti, AABB, FDA, CLIA, ISDH, and EMEA policies and procedures, as applicable. Oversees Donor Services associates to ensure they remain in compliance and follow the above policies/procedures as applicable.
Must maintain knowledge of and observe all regulatory requirements and practices, including FDA current Good Manufacturing Practices and Good Tissue Practices, as applicable
Ensures all regulatory requirements are met while creating an atmosphere for donors/patients/staff to have a positive experience.
Drives Versiti vehicle when needed to complete job-related functions.
Complies with and enforces all Versiti safety policies and procedures.
Follows universal precautions and protective measures required by Versiti and outside regulatory agencies. Incumbent may be exposed to blood or body fluids and may be in areas which contain these items.
Conducts coaching/counseling sessions, as required, to identify and address technical concerns, customer service issues and employee related issues.
Conducts / attends all required departmental meetings and training sessions as required and participates in the trial and evaluation of new methods and equipment.
Responsible for meeting departmental productivity and quality standards, identifying problems within the work area as they occur, performing root cause analysis, and offering process improvements
Achieves mobile/donor center collection goals by managing to daily goal (which includes day of automation conversions, split rates, equipment run rates, inventory needs).
Participates in obtaining organizational goals through replenishment strategies (i.e. re-booking, apheresis education, email information collection).
Motivates and mentors staff to achieve, and strive to exceed, the requirements of their position. Acts as a positive role model.
Maintains required level of communication, which includes using email, phone, and other modes of communication, as applicable.
On call, as required, to address urgent issues affecting drive or donor center operation, including addressing scheduling issues.
Performs essential functions which may include working irregular hours that include late nights, early mornings and weekends at various locations.
Maintains confidentiality and discretion as required.
Performs other duties as required, which relate to Blood Center functions.
Performs other duties as assigned
Complies with all policies and standards
Qualifications
Education
High School Diploma or equivalent required
Bachelor's Degree preferred
Experience
Previous experience in customer service required
1-3 years supervisory experience required
Valid driver's license required
Leadership experience in a customer service environment preferred
Previous phlebotomy and / or healthcare experience preferred
Knowledge, Skills and Abilities
Excellent customer service, interpersonal, oral and written communication skills required
Ability to express oneself clearly/effectively in written and oral form
Ability to communicate effectively with co-workers, management, vendors and/or customers as necessary
Ability to handle sensitive or confidential information discreetly
Possess the medical knowledge necessary to determine donor suitability, render immediate and proper care to donor and patient, and attend to safety and quality control issues as required by Procedure and external regulatory requirements
Ability to multi-task while paying close attention to detail
Well-groomed, professional appearance
Ability to work in a positive manner under pressure in a fast-paced environment
Ability to work well with others as a team member required
Must be accessible by phone and email
Ability to travel to all Versiti sites, including overnight stays, is required.
Tools and Technology
Personal and Network Computer required
MS Office (Word, Excel, Outlook, PowerPoint) required
Hemasphere required
Title 21 required
Multiple phone lines, printer, fax, and copy machines required
Must be computer literate and able to use the necessary software and hardware to perform job functions and access company communications. required
#LI-Hybrid
#LI-AB1
Not ready to apply? Connect with us for general consideration.
$39k-62k yearly est. Auto-Apply 5d ago
Service Supervisor at San Marino Club
Robert Rutledge
Assistant supervisor job in Troy, MI
Job Description
San Marino Club in Troy, MI is looking for one service supervisor to join our 52 person strong team. We are located on 1685 East Big Beaver Road. Our ideal candidate is attentive, punctual, and engaged.
Responsibilities
Engage regularly with customers ensuring a positive experience
Ensure team provides fast, friendly, and accurate service
Contribute to team effort by accomplishing related results as needed
Respond to all complaints in a friendly and professional manner
Qualifications
Experience in customer service or supervisor roles
Outgoing and engaging personality
Proven ability to maintain scheduling commitments
Ability to problem solve quickly and act accordingly
This is a mostly part time hospitality position for a large banquet facility. Busy seasons will have more full time hours. There will be some closing shifts as they are rotated between managers. Looking for a candidate that has a positive attitude, good ideas on improving service, and works well with service staff.
We are looking forward to reading your application.
$41k-68k yearly est. 16d ago
Real Estate Lending (Mortgage) Servicing Supervisor
Msgcu
Assistant supervisor job in Troy, MI
Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for 70 years and welcomes everyone in Michigan to bank with us. We are financial champions committed to helping our members achieve financial success by rallying behind them and their goals. As the sixth largest Credit Union in Michigan, MSGCU has 24 branch offices in southeast Michigan. We have over 450 team members, more than 145,000 members, $4 billion in assets, and a 97% member satisfaction rating for two decades.
We are a caring organization that strives to ensure an equitable and inclusive culture where everyone is valued and respected. With regular coaching and continuing education, we grow champions - team members dedicated to championing the success of our members. Our commitment to team member engagement has contributed to the honor of being named a Top Workplace by The Detroit Free Press thirteen years in a row.
If you have a passion for helping people and providing exceptional and dependable service, we want you on our team!
Information about our comprehensive total rewards package can be found here.
Overview of Responsibilities: Supervises real estate servicing operations by managing daily workloads and supporting timely, accurate loan maintenance. Ensures financial objectives, strategic targets, and institutional growth goals are met in accordance with MSGCU's policies, state and federal government regulations, and in alignment with our desired member experience.
Essential Duties and Responsibilities:
Leads the mortgage servicing & funding teams to deliver a high-quality member experience by ensuring accurate and timely processing, consistent service delivery, and prompt resolution of escalated questions or concerns. Directs work for team members by supervising daily activities, providing direction, and ensuring work aligns with organizational objectives and the desired member experience.
Completes and oversees core mortgage servicing operations, including loan payments, payoff and release processing, loan boarding and funding, escrow and investor remittance, private mortgage insurance (PMI) servicing, 1098 tax inquiries, and verification requests to maintain accurate loan records, timely processing, and a positive member experience.
Complies investor reporting and remittance activity to keep all custodial accounts, loan balances, and investor records in alignment. Maintains daily and monthly accuracy with Fannie Mae and other investors by ensuring funds, balances and payment activity reconcile across all systems.
Uses judgement and data to make sound and timely decisions on loan amendment requests (loan recasts, PMI removal, escrow waivers, etc.) to maintain loan quality and a positive member experience. Ensures decisions align with loan policies, procedures, and regulations.
Possesses and applies knowledge of regulatory requirements related to funding and loan servicing, insurance, tax, and escrow management to effectively serve members. Maintains familiarity with systems and applications to research inquiries.
Holds self and others accountable for achieving key performance indicators (KPI) and meeting service level agreements on calls and service-ticket activity. Develops and leads monthly funding & servicing performance meetings to review productivity, performance results, audit findings, and escalated calls drives results, improves efficiency, and the member experience in processing.
Identifies and recommends workflow improvements to enhance file quality, while ensuring updates or enhancements to servicing regulations, procedures, goals and objectives are communicated to leadership.
Builds and retains an effective, high performing team that applies their diverse skills and perspectives to achieve defined individual and team objectives. Drives engagement by aligning individual goals with organizational objectives and creating a healthy environment where team members are inspired to do their best and achieve results.
Builds partnerships collaboratively with stakeholders to meet shared objectives. Supports regulatory compliance requirements by coordinating with all stakeholders.
Proactively reviews regulatory, investor, and collateral-tracking requirements and updates funding and servicing processes as needed. Coordinates audit preparation and provides timely, accurate responses to requests.
Effectively communicates using various forms of communication (written, verbal, presentation) and actively listens in order to accommodate the needs and abilities of different audiences.
Gaining the confidence and trust of others by modeling honesty, integrity, authenticity, and behaviors that align with organizational values. Makes responsible choices and exemplifies courage by stepping up to address difficult issues.
Models self-development by actively seeking new ways to grow and be challenged. Solicits feedback and uses self-reflection to gain productive insight into personal strengths and weaknesses. Applies feedback to personal development using both formal and informal development channels and rebounds from setbacks and adversity when facing difficult situation
Education and Experience Requirements:
Associates degree in Business Administration, Finance, or related field preferred.
3 years of full-cycle mortgage servicing experience required; experience within a financial institution preferred.
Supervisory experience preferred.
Working Conditions:
Office and branch location environment with little discomfort from noise, extreme temperature, dust, or other factors.
Occasionally required to travel throughout MSGCU's service area as business needs require.
Exposed to potentially hazardous conditions, such as robbery. Receives detailed instructions and security procedures on an annual basis to minimize risk.
This work involves sitting most of the time with brief periods of walking or standing and may occasionally require lifting and/or moving up to 25 pounds.
Normal working hours will be MSGCU's standard branch and administrative office hours of operation, however, periodic weekends and/or before/after normal office hours will be required.
Compensation and Benefits:
Competitive salaries are just the starting point for MSGCU team members. We also champion our team members with generous health benefits, vacation time, retirement plan contributions and discounts on loans and phone service also come with the job.
Base salary begins at $62,500 / year
Medical, dental and vision on your first day! You can choose the most generous Health Savings Account (HSA)-eligible medical plan with no monthly premium for you (and your family)
If you are at least 21 years old, you will receive a 3% contribution from MSGCU, and a 100% match for the next 7% you contribute to your 401(k)
You will enjoy 12 paid holidays and up to 120 hours of PTO your first year of service (pro-rated based on start date)
$62.5k yearly 32d ago
Mail & Print Service Supervisor
Brightwing
Assistant supervisor job in Auburn Hills, MI
Mail and Print Services Supervisor
The Mail and Print Services Supervisor is responsible for overseeing daily operations of mailroom and print services to ensure efficient, accurate, and timely service delivery. This role includes supervising union-represented employees, managing timekeeping and attendance, and coordinating with internal departments and external vendors to support communication and documentation needs across the facility.
Key ResponsibilitiesMail Services
Oversee all incoming and outgoing mail operations, including USPS, courier, and interoffice deliveries.
Manage daily and weekly mail deliveries to 16 local locations, including mail pick-ups from four local post offices.
Monitor USPS postage accounts, including recall mail, postage replenishment, and PO Box payments.
Manage scheduling and maintenance for two company vehicles assigned to the mailroom.
Ensure compliance with postal regulations and internal policies.
Oversee mailroom equipment, supplies, and vendor relationships.
Support bulk mailings and special delivery requests.
Print Services
Supervise print production activities, including copying, scanning, and finishing services for headquarters and local plants.
Manage departmental print requests to ensure timely, high-quality output.
Oversee leased equipment contracts and maintenance for all print-related equipment.
Coordinate with external vendors for large-scale or specialty print projects.
Maintain and update the online print shop order page to ensure competitive services and pricing.
Supervisory & Administrative Duties
Supervise union employees, ensuring adherence to schedules, work rules, and performance standards.
Manage timekeeping, attendance tracking, and payroll inputs for assigned staff.
Conduct team meetings, training sessions, and performance evaluations.
Address employee concerns and escalate issues as necessary in accordance with labor agreements.
Requirements
Bachelor's degree required (Business or related field preferred).
3-5 years of experience in mailroom, print services, or related operations.
Prior experience supervising union-represented employees strongly preferred.
Strong organizational, leadership, and communication skills.
Proficiency with office equipment and standard computer applications.
Preferred Qualifications
Graphic design experience and knowledge of digital print production.
Familiarity with timekeeping systems.
Ability to manage multiple priorities in a fast-paced environment.
Knowledge of sustainability practices in print and mail operations.
$41k-68k yearly est. 60d+ ago
Crisis Center Supervisor - Front Desk - CONTINGENT
Oakland Community Health Network 3.6
Assistant supervisor job in Pontiac, MI
Job Description
We're hiring for two part-time supervisor positions at our Resource and Crisis Center in Pontiac, MI. Each position works one 12-hour shift per week, in person.
Day Shift Supervisor: 7:00 AM - 7:30 PM
Night Shift Supervisor: 7:00 PM - 7:30 AM
These roles supervise front desk operations and support Crisis Service Specialists, ensuring a welcoming and clinically focused environment for individuals seeking help.
The RCC operates 24/7, but these positions are strictly part-time (one day per week).
Essential Functions
Train front desk staff in trauma-informed practices, crisis response protocols, and HIPAA compliance; provide ongoing coaching and support
Conduct regular one-on-one supervision and team meetings (at least monthly) to promote staff development, address concerns, and reinforce best practices
Develop, implement, and update procedures that support efficient and clinically sound front desk operations
Monitor and analyze cycle time from arrival to transfer to crisis service providers, identifying and resolving delays or service gaps
Create and maintain staff schedules to ensure consistent coverage across all shifts, including weekends and holidays; proactively identify and coordinate coverage for staffing gaps due to call-offs, vacancies, or increased service demand
Mitigate barriers to timely service transfers by collaborating with internal teams and external partners
Build and maintain professional relationships with crisis provider leadership to support seamless coordination and service delivery
Demonstrate and model effective crisis intervention and de-escalation techniques; provide real-time support to staff during high-acuity situations
Oversee inventory management, including ordering and restocking supplies and resources designated for people served
Ensure the front desk and lobby areas remain clean, organized, and welcoming
Communicate security concerns-including contraband, threats, or behavioral risks-to all relevant RCC entities in a timely and coordinated manner
Take a proactive role in guiding and managing all safety efforts- overhead pages, facilitating evacuation of the lobby, etc.
Participate in agency meetings, supervision, and required training to stay current with policies, procedures, and best practices
Perform other duties as assigned to support the mission and operations of the Resource and Crisis Center
Job Requirements and Qualifications
Education:
Bachelor's degree in a human service-related field (social work, psychology, counseling, family services, sociology, criminal justice)
OR 3+ years of related Crisis leadership experience.
Training Requirements (licenses, programs, or certificates):
BLS
Recipient Right's
Clinical License
Experience Requirements:
Minimum three years of experience working in a human or medical service environment (school, hospital, crisis center, call center, community mental health agency).
Minimum of 1 year of leadership experience working within a managed care, behavioral health or hospital setting
Preferred Experience:
Experience in working with electronic health records
Experience in customer service
Experience with data entry
Experience in crisis de-escalation
Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities
Experience working with children with serious emotional disturbance
Job Specific Competencies/Skills:
Interpersonal Skills
Strong Organizational Skills
Data Analysis
Strategic Planning
Strong written and oral communication
De-escalation and conflict resolution
Strong leadership and problem-solving skills
Clinical knowledge of mental health and suicide prevention
Strong time management
Knowledge Requirements:
HIPPA
Microsoft 365
Recipient Right's
Mental Health Code
Medicaid Manual
Oakland Community Health Network's Core Competencies:
Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)
Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)
Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning)
Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)
Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
(Communication)
Additional Information
(Travel required, physical requirements, etc.):
Must be available for meetings and events which may occur outside of standard office hours.
Work performed primarily in a crisis center environment.
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.
$30k-37k yearly est. 18d ago
Welcome Center Supervisor
YMCA Detroit 3.8
Assistant supervisor job in Milford, MI
FIND A CAREER THAT MAKES A DIFFERENCEWITH A JOB AT THE Y! Now Hiring Welcome Center Supervisor at the Carl's Family YMCA YMCA Employee Benefits FREE Family Membership & Discounted Access to Programs Flexible Scheduling Family-friendly Work Environment Employee Assistance Program & Retirement Plan
General Function
The Welcome Center Supervisor supports all aspects of a high-quality YMCA user experience. The Welcome Center Supervisor will train, manage and schedule for the Member Experience Team. The Welcome Center Supervisor is responsible for providing assistance to YMCA members, prospective members and guests at all times exhibiting excellent communication and customer service skills upholding the member experience standards.
Education/Experience/Training/Certifications
A high school diploma, administrative and supervisory experience, and excellent communications skills required.
Must possess the ability to follow through on requests, meet deadlines, manage multiple priorities, and provide the highest level of customer service.
Must be available to work early mornings, nights, weekends, and/or holidays with a minimum of one evening, one early morning, and one weekend per month.
Position Benefits
Paid Time Off and 10 Paid Holidays
Medical, Dental, Vision, Life, and AD&D Insurance
Short-term/Long-term Disability and Flexible Spending Account
Job Duties & Responsibilities
Provide exceptional customer service at all times to members and staff.
Manage the interviewing, hiring, and training of Member Experience Team.
Support the management of the Member Experience Team's schedule and ensure adequate staffing at all times, with assistance from the Associate Executive Director.
Track all inquiries, follow up calls, tours, sales and guest visits in prospect management systems as assigned.
Assist with all aspects of membership sales, terminations and exit interviews, including making new member and NSF phone calls.
Meet monthly sales goals.
Work nights, weekends and closeouts required.
Support the development and/or coordination of special events, presentations, seminars, and membership promotions within the community. Make sure event calendar is up to date with member engagement events.
Personally lead the member experience by working at the Welcome Center at least 20 hours/week.
Serve as back-up to the Business Office Manager and perform business office duties at other branches as needed.
Serve as an Shift Lead (4-hour shift) up to 3 times per week.
Abilities & Skills
Ability to participate in all physical aspects of the position.
Ability to sit and stand from a seated position when interacting with members.
For more opportunities to join our team, please visit the YMCA of Metropolitan Detroit's career page (ymcadetroit.org/careers).
$32k-50k yearly est. 8d ago
Shared Services Supervisor
Thyssenkrupp Materials Na 4.4
Assistant supervisor job in Southfield, MI
Job SummarySupervises workers and tasks in the organization's accounts payable and accounts receivable functions.Job Description
Key Accountabilities
Coordinate and manage / supervise employees performing activities related to centralized:
Cash disbursements and any related troubleshooting
Vendor invoice entry and any related inquiries or adjustments
Centralized cash applications
Master data maintenance (including parameter and control tables where applicable)
Sales and use taxes
Tax return compliance and reconciliation, exemption certificates, Forms W-9, tax rate database, general ledger account reconciliations, audit management and coordination
Form 1099 processing and compliance
Other regulatory / tax filings as required
Internal, external and regulatory audit requirements as assigned
Develop and maintain MS/SharePoint site as necessary
Monitor and report key processing indicators related to shared service environment
Participate, as necessary, as a subject matter expert on SAP ERP process team and business transformation team
Other tasks and responsibilities that are relevant to this activity
Manage the day-to-day outsourcing relationship with an internal offshore service provider, including communication, performance, risk, and continuous knowledge transfer
Perform corporate liaison role to ensure coordination of activities amongst business units, credit departments, internal auditors, external auditors, regulatory auditors, customers and suppliers.
Meet TKMNA Employee Attributes / Competencies
The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Qualifications:
Minimum Requirements:
Bachelor degree in Accounting
Minimum of 4 years in shared services environment
Three (3) to 4 years in a supervisory or managerial capacity
SAP experience or other integrated system
Strong knowledge of Generally Accepted Accounting Principles
Experience with audit and internal controls
Excellent analytical, communication and leadership skills
Preferred Requirements:
CPA/CMA certification
Experience with MS/SharePoint at administrator level
International accounting experience
Project Management
Experience with HighRadius Cash Application
Experience with Vertex and/or Avalara Tax Software
Benefits Overview
We offer competitive company benefits to eligible positions, such as :
Medical, Dental, Vision Insurance
Life Insurance and Disability
Voluntary Wellness Programs
401(k) and RRSP programs with Company Match
Paid Vacation and Holidays
Tuition Reimbursement
And more!
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
Disclaimer
This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.
TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.
TK does not:
1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2. Request payment of any kind from prospective jobseekers or candidates for employment;
3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4. Send checks to job seekers; or
5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.
PLEASE NOTE:
1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3. Anyone making an employment offer in return for money is not authorized by TK; and
4. TK reserves the right to take legal action, including criminal action, against such individuals/entities.
TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at ******************************** to view authentic job openings at TK.
If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at **********************************************.
We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.
$45k-66k yearly est. Auto-Apply 60d+ ago
SERVICE SUPERVISOR - COMPUTER REPAIR
Micro Center Sales Corporation
Assistant supervisor job in Madison Heights, MI
Job Description
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy, and commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values.
We are currently seeking a self-motivated, results-oriented SERVICE OPERATIONS SUPERVISOR in our Computer Service Repair and Knowledge Bar. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
Click here to see our job video
The SERVICE OPERATIONS SUPERVISOR is responsible for the operational aspects, goals, and metrics of the Computer Service Repair Department.
MAJOR RESPONSIBILITIES:
Provides leadership and guidance to our Computer Service Repair Department and Knowledge Bar associates.
Ensures parts orders and returns are executed accurately and within timeframes specified and store stock quality control.
Responsible for cycle counts and manages inventory turns, obsolescence, and markdowns with Service Purchasing.
Ensures that customer service standards are met and that difficult customer situations are handled courteously and professionally.
Drive performance of the Service Department to meet or exceed the established focus goals for customer satisfaction, productivity, income, and operational efficiency.
Responsible for vendor relationship management (parts cost, margin, SLA)
Responsible for creating vendor P&Ls.
Participate in staffing, orientation, and training activities in the store.
Assist with scheduling to ensure proper coverage.
Maintain the technical certification level of the shop to ensure proper service and repair of products.
Responsible for the look and feel of the parts room and any facility maintenance of the Service Department.
EDUCATION & EXPERIENCE:
High school diploma or equivalent. Associate's or Bachelor's degree from a college or technical school preferred.
At least one year of related supervisory or management experience in a service facility, retail service department, or tech support environment preferred. A+ and Apple certifications are required within 120 days of hire.
Communication and Language Skills: Ability to communicate professionally, and handle multiple customers and projects at once. Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively communicate information verbally in one-on-one and small or large group situations to customers and other Micro Center Associates.
Reasoning and Mathematical: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to carry out instructions furnished in written, verbal or diagram form.
Physical Requirements: Ability to regularly lift and/or move up to 10 pounds, and occasionally lift to 50 lbs., stand for prolonged periods.
Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends, and holidays.
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental, and Vision Benefits Coverage for Regular Full-Time Associates
401K Plan with Company Match
Paid Time Off
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their trails. This is a place where your future success and growth are truly a result of your efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
$41k-68k yearly est. 9d ago
Service Supervisor - Computer Repair
Opportunities To
Assistant supervisor job in Madison Heights, MI
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy, and commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values.
We are currently seeking a self-motivated, results-oriented SERVICE OPERATIONS SUPERVISOR in our Computer Service Repair and Knowledge Bar. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
Click here to see our job video
The SERVICE OPERATIONS SUPERVISOR is responsible for the operational aspects, goals, and metrics of the Computer Service Repair Department.
MAJOR RESPONSIBILITIES:
Provides leadership and guidance to our Computer Service Repair Department and Knowledge Bar associates.
Ensures parts orders and returns are executed accurately and within timeframes specified and store stock quality control.
Responsible for cycle counts and manages inventory turns, obsolescence, and markdowns with Service Purchasing.
Ensures that customer service standards are met and that difficult customer situations are handled courteously and professionally.
Drive performance of the Service Department to meet or exceed the established focus goals for customer satisfaction, productivity, income, and operational efficiency.
Responsible for vendor relationship management (parts cost, margin, SLA)
Responsible for creating vendor P&Ls.
Participate in staffing, orientation, and training activities in the store.
Assist with scheduling to ensure proper coverage.
Maintain the technical certification level of the shop to ensure proper service and repair of products.
Responsible for the look and feel of the parts room and any facility maintenance of the Service Department.
EDUCATION & EXPERIENCE:
High school diploma or equivalent. Associate's or Bachelor's degree from a college or technical school preferred.
At least one year of related supervisory or management experience in a service facility, retail service department, or tech support environment preferred. A+ and Apple certifications are required within 120 days of hire.
Communication and Language Skills: Ability to communicate professionally, and handle multiple customers and projects at once. Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively communicate information verbally in one-on-one and small or large group situations to customers and other Micro Center Associates.
Reasoning and Mathematical: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to carry out instructions furnished in written, verbal or diagram form.
Physical Requirements: Ability to regularly lift and/or move up to 10 pounds, and occasionally lift to 50 lbs., stand for prolonged periods.
Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends, and holidays.
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental, and Vision Benefits Coverage for Regular Full-Time Associates
401K Plan with Company Match
Paid Time Off
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their trails. This is a place where your future success and growth are truly a result of your efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
$41k-68k yearly est. 38d ago
Patient Financial Services Supervisor
HMC External
Assistant supervisor job in Flint, MI
GENERAL SUMMARY: Supervises and coordinates work assignments related to back-end billing functions, including facility third-party payer billing, insurance, and self-pay follow-up, cash operations, and denial management. Plans, controls, and implements departmental policies and procedures to affect the orderly flow of accounts from Discharge Not Billed (DNB) to payment in full. Participates in quality assessment and continuous quality improvement activities. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior.
SUPERVISION RECEIVED: Works under the general supervision of the departmental director or designee who assigns and checks work for conformance with established policies and procedures.
SUPERVISION EXERCISED: Exercises full supervision over personnel engaged in billing, collections, cash posting, and activities and maintenance of related work records.
MINIMUM ENTRANCE REQUIREMENTS:
Associate's degree in Business Administration or related field and three (3) years of experience in one or combination of the following areas (additional experience, as described may be substituted for required education on a year-for-year basis):
inpatient and/or outpatient electronic claims processing
UB-04 billing procedures for third-party carriers in a hospital setting
credit, collections, and patient accounting in a financial or medical care setting, involving work with external collection agencies and/or counseling on credit assistance
Knowledge of inpatient and outpatient billing procedures for third party carriers and managed care.
Knowledge of medical terminology and procedures as related to hospital billing codes.
Knowledge of electronic and UB-04 computerized billing systems NUBC guidelines and inpatient/outpatient hospital reimbursement methodology.
Knowledge of Fair Debt Collection practices and collection laws of the State of Michigan.
Knowledge of Federal and State laws regarding dissemination of patient medical and billing information.
Ability to establish and maintain effective working relationships exercising courtesy and tact with physicians, patients, medical center staff, outside agencies, and the general public.
PREFERRED QUALIFICATIONS:
Working knowledge of Epic Revenue Cycle applications: Resolute Hospital Billing, Resolute Professional Billing, Cadence, Grand Central or Single Business Office.
Supervises, coordinates, and participates in regular, ongoing revenue cycle operation activities for assigned patient financial services area. Ensures activities are in accordance with medical center policies, third party payer mandates, and statutory laws.
Develops staffing and work schedules for in-office, hybrid, and remote personnel. Approves leaves, vacations, personal days, and overtime. Accurately computes and initiates payroll data.
Interviews, hires, evaluates, disciplines, and, when necessary, recommends discharge of staff. Completes performance reviews in timely manner. Answers grievances at first step. Completes time management reports and provides employee productivity feedback in timely and consistent manner.
Identifies, plans, and assists in orientation, training, and in-service/continuing education. Assists with identifying training needs and coordinates with the department trainer to develop and conduct training programs, including on-the-job training.
In coordination with departmental managers, plans goals and objectives to accomplish agreed upon departmental goals in areas of responsibility. Plans and implements systems and procedures for goal attainment. Promotes and supports processes, programs, and methods to enhance the quality of service.
Coordinates and facilitates team meetings. Ensures meeting notes are thorough and complete. Provides information for and coordinates special projects/activities within the area assigned.
Maintains efficient billing flow, productivity, and customer satisfaction standards. Troubleshoots and resolves computer-related problems.
Monitors accounts and initiates prompt follow-up action on aged AR to third parties. Actively reduces the time span from services provided to the date paid. Proactively monitors denials and escalates denial trends to revenue cycle leadership, payers, and departments. Reviews denial data, performs root cause analysis and recommends system and/or workflow optimization.
Coordinates and manages receivables to assure that all accounts have appropriate (in compliance) billing and collection activity according to standards outlined in Hurley Standard Practices, insurance contracts, HMO contracts, or federal/state regulations.
Supervises preparation of departmental reports, records, and statistics. Computes and maintains departmental reports including management reports regarding productivity and performance standards.
Confers with departmental managers and supervisors to resolve accounts with outstanding balances, to understand the cause of account adjustments prior to approval, and to improve issues related to self-pay or managed care, such as charity care, ineligibility, and invalid/absent authorizations/referrals. Identifies and resolves problems relating to charge capture and late charges.
Makes recommendations for system process improvements by actively monitoring billing and reimbursement activities. Communicates recommended changes by providing thorough, complete, and sufficient information and supporting documentation to maintain or improve billing and reimbursement efficiency.
Meets regularly with third party payer representatives or vendors to present and resolve reimbursement, billing, and claim issues as well as communicates departmental objectives as necessary.
Coordinates, monitors, refers, and recommends legal action/activity for uncollectible or aged accounts, bankruptcy proceedings, liens, and estates with Financial Counselors, legal collection specialists, revenue cycle attorneys, or external collection agencies as appropriate and necessary.
Performs other related duties as required. Utilizes new improvements and/or technology that relate to job assignment.
$41k-67k yearly est. Auto-Apply 49d ago
Supervisor - Adult Services
Genesee Health System 4.1
Assistant supervisor job in Flint, MI
$5000
SIGNING
BONUS
$28k-35k yearly est. Auto-Apply 28d ago
Assistant Supervisor (M-F 10:00 AM-7:30 PM)
Trilogy Corporate Services
Assistant supervisor job in Sterling Heights, MI
AssistantSupervisor
Field Operations
trilogycorporate.com
As an AssistantSupervisor, you will be responsible for performing a variety of cleaning tasks. This is an active position which requires a high level of physical stamina. As an AssistantSupervisor you will be an essential part of the team, ensuring that cleaning tasks are completed safely and accurately.
Responsibilities
Sanitize kitchenettes, fitness rooms, and restrooms (toilets, sinks, floors).
Vacuum, sweep, mop, dust, and wipe surfaces in offices and common areas.
Remove trash and load into dumpsters.
Clean windows, mirrors, and glass.
Restock supplies (toilet paper, towels, soap).
Team Support & Supervision
Serve as the primary point of contact during the 2nd shift, providing guidance to staff.
Delegate daily tasks and assist with training new employees.
Monitor site tidiness, equipment upkeep, and supply inventory.
Client & Mailroom Services
Assist with client projects and conference room setups.
Process outbound mail/packages with tracking; receive/distribute inbound mail.
Other Responsibilities
Follow safety procedures to maintain a safe environment.
Adapt to changing tasks and priorities.
Support client operations as required.
Requirements
Experience & Skills
Excellent written and verbal communication skills to collaborate with team members and clients.
Attention to detail to ensure accuracy and efficiency.
Willingness to follow instructions and learn new skills.
Basic math skills for inventory and supply counts.
Ability to work independently and as part of a team.
Physical Abilities
Physical stamina and mobility, including the ability to lift, push, and pull up to 50 lbs.
Frequent bending, lifting, and reaching.
Ability to climb stairs and stand for long periods.
Comfortable using equipment such as backpack vacuums, floor scrubbers, and other heavy machinery.
Work Style & Availability
Comfortable working in an active, professional office environment.
Flexible schedule to cover 1st or 2nd shift as needed.
Availability to work occasional overtime.
Willingness to adapt to changing tasks and priorities.
Licensing & Transportation
Valid driver's license, reliable transportation.
Work Conditions
This is a physically active role, including standing, walking, bending, lifting, and reaching for extended periods.
You will use cleaning equipment and be exposed to cleaning chemicals, following all safety protocols.
Work takes place in a professional office environment with team collaboration and client interaction.
Full-time Benefits
Consistent, predictable schedule.
Platinum & Gold Blue Cross/Blue Shield health insurance, dental insurance and optical insurance available to all employees and Trilogy pays for most of the premium.
Accrued paid Personal Time and Vacation.
9 paid holidays per year.
Daily opportunities to earn bonuses - up to $100 per month!
Interested in advancement?
This role is more than just a job. We strongly believe in providing you a path to thrive as an AssistantSupervisor and to grow within our company if you're interested.
Here is what a typical advancement path looks like:
AssistantSupervisor >> Cleaning Supervisor >> Site Manager >> Operations Manager
For more information:
Careers --
About Trilogy --
trilogycorporate.com
Facebook --
******************************************
Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Trilogy Corporate Services reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Equal Opportunity Employer:
Trilogy Corporate Services, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$32k-46k yearly est. 60d+ ago
Donor Services Supervisor (Phlebotomy)
Versiti 4.3
Assistant supervisor job in Farmington Hills, MI
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
Under the direction of the Manager, the Donor Services Supervisor is responsible for maintaining, motivating, encouraging and developing staff to attain their full potential through positive reinforcement and corrective action as necessary. The Supervisor will assist in creating and implementing systems and processes to provide oversight of blood and blood procurement activities. Associate is responsible for supervising and assisting Donor Services associates in the procurement of blood products from donors and/or patients to support production requirements. This may include assisting in the recruitment of donors for automated blood collection procedures as applicable per site or mobile. The Supervisor partners with Donor Services management to ensure that the Donor Services Department is achieving its goals for overall quality, cost and production.
Total Rewards Package
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Responsibilities
Plans, implements and supervises functions of assigned associates who collect blood and blood components, and/or supporting areas such as document control, training and scheduling.
Communicates changes and problems to associates and verifies their understanding of changes in policy/procedures.
Projects workflow, prioritizes duties, troubleshoots, and problem solves.
Serves as a public relations contact for donors, patients, coordinators, recruiters, and the general public.
Acts as a preceptor to new associates as assigned and conducts in-service training, as applicable.
Accurately performs, as required, all pre-activities defined by departmental procedure for which the associate has successfully completed training and for which competency assessment is current. Works in all technical capacities as needed.
Ensures donor related documents are complete and accurate, as applicable.
Performs waived tests as described by the Clinical Laboratory Improvement Amendment of 1988, as applicable.
Listed below are CLIA supervisory responsibilities for those supervising collection sites that perform hematology testing: * Is accessible to collection personnel at all times testing is performed to provide on-site telephone or electronic consultation to resolve technical problems in accordance with policies and procedures (SOPs) established by the director. * Provides day-to-day supervision of moderate complexity test performance (automated hematology) by collection personnel. * Monitors test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained. * Assures that all remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications, policies, and procedures. * Ensures that donor test results are not reported until all corrective actions have been taken and the test system is properly functioning. * Provides orientation to all collection personnel. * Annually evaluates and documents the performance of all testing personnel. Evaluate new personnel initially and at six months.
Observes, documents and evaluates performance of Donor Services associates through competency observations and observation form usage, as applicable.
Prepares/administers annual performance appraisals for assigned staff. Makes recommendations about scheduling and/or monitoring of associate's work assignments and promotional opportunities.
Adheres to, and enforces all, including but not limited to, Versiti, AABB, FDA, CLIA, ISDH, and EMEA policies and procedures, as applicable. Oversees Donor Services associates to ensure they remain in compliance and follow the above policies/procedures as applicable.
Must maintain knowledge of and observe all regulatory requirements and practices, including FDA current Good Manufacturing Practices and Good Tissue Practices, as applicable
Ensures all regulatory requirements are met while creating an atmosphere for donors/patients/staff to have a positive experience.
Drives Versiti vehicle when needed to complete job-related functions.
Complies with and enforces all Versiti safety policies and procedures.
Follows universal precautions and protective measures required by Versiti and outside regulatory agencies. Incumbent may be exposed to blood or body fluids and may be in areas which contain these items.
Conducts coaching/counseling sessions, as required, to identify and address technical concerns, customer service issues and employee related issues.
Conducts / attends all required departmental meetings and training sessions as required and participates in the trial and evaluation of new methods and equipment.
Responsible for meeting departmental productivity and quality standards, identifying problems within the work area as they occur, performing root cause analysis, and offering process improvements
Achieves mobile/donor center collection goals by managing to daily goal (which includes day of automation conversions, split rates, equipment run rates, inventory needs).
Participates in obtaining organizational goals through replenishment strategies (i.e. re-booking, apheresis education, email information collection).
Motivates and mentors staff to achieve, and strive to exceed, the requirements of their position. Acts as a positive role model.
Maintains required level of communication, which includes using email, phone, and other modes of communication, as applicable.
On call, as required, to address urgent issues affecting drive or donor center operation, including addressing scheduling issues.
Performs essential functions which may include working irregular hours that include late nights, early mornings and weekends at various locations.
Maintains confidentiality and discretion as required.
Performs other duties as required, which relate to Blood Center functions.
Performs other duties as assigned
Complies with all policies and standards
Qualifications
Education
High School Diploma or equivalent required
Bachelor's Degree preferred
Experience
Previous experience in customer service required
1-3 years supervisory experience required
Valid driver's license required
Leadership experience in a customer service environment preferred
Previous phlebotomy and / or healthcare experience preferred
Knowledge, Skills and Abilities
Excellent customer service, interpersonal, oral and written communication skills required
Ability to express oneself clearly/effectively in written and oral form
Ability to communicate effectively with co-workers, management, vendors and/or customers as necessary
Ability to handle sensitive or confidential information discreetly
Possess the medical knowledge necessary to determine donor suitability, render immediate and proper care to donor and patient, and attend to safety and quality control issues as required by Procedure and external regulatory requirements
Ability to multi-task while paying close attention to detail
Well-groomed, professional appearance
Ability to work in a positive manner under pressure in a fast-paced environment
Ability to work well with others as a team member required
Must be accessible by phone and email
Ability to travel to all Versiti sites, including overnight stays, is required.
Tools and Technology
Personal and Network Computer required
MS Office (Word, Excel, Outlook, PowerPoint) required
Hemasphere required
Title 21 required
Multiple phone lines, printer, fax, and copy machines required
Must be computer literate and able to use the necessary software and hardware to perform job functions and access company communications. required
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$39k-62k yearly est. Auto-Apply 31d ago
Supervisor - Adult Services
Genesee Health System 4.1
Assistant supervisor job in Flint, MI
Job Description
$5000 SIGNING BONUS
Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team.
We value our staff and think they deserve the best! Medical, vision and dental benefits available upon hire at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,300, a 5% match towards your retirement, generous paid time off (40 hours upon hire; 19 ½ days per year) AND 13 paid holidays.
General Statement:
Under the direction of the Director of Adult Services performs supervisory and professional tasks in staff development, supervision, case consultation and management for program area, ensures compliance with contractual obligations and any and all obligations identified by the federal government relevant to the peer support program or OBRA. Performs related work as required.
Minimum Requirements:
Master's in Social Work with the Michigan Master's Level Social Worker (LMSW) or (LLMSW) credential, Clinical. Willing and able to supervise LLMSWs and LLBSWs as requested AND three (3) years experience working with adults and/or children and families who have a diagnosis of Intellectual/Developmental Disabilities or Dual Diagnosis.
OR
Master's in Psychology with the Michigan Limited License Psychologist (LLP) or (TLLP) credential AND three (3) years of experience working with adults and or children and families who have a diagnosis of Intellectual/Developmental Disabilities or Dual Diagnosis.
OR
Master's in Counseling with the Michigan License Professional Counselor (LPC) or (LLPC) credential AND three (3) years of experience working with adults and/or children and families who have a diagnosis of Intellectual/Developmental Disabilities or Dual Diagnosis.
Essential Physical Demands:
Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations.
Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations.
Lifting, Standing, and Walking With or Without Reasonable Accommodations:
Position requires the ability to lift up to 35lbs on an occasional basis
Position requires the ability to regularly stand for extended periods of time
Position requires the ability to walk at a minimum of 35% up to a maximum of 65%
Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation
Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation.
Preferences:
Experience working in or with the residential system of care for persons with Intellectual/Developmental Disabilities.
Experience working in an electronic medical record.
Veterans must submit Form DD214 to determine eligibility for Veterans' Preference
Interested applicants must clearly show they meet the minimum qualifications
BARGAINING UNIT: NON-UNION
FLSA STATUS: EXEMPT
Monday- Friday 8:00 am- 5:00 pm
How much does an assistant supervisor earn in Rochester Hills, MI?
The average assistant supervisor in Rochester Hills, MI earns between $27,000 and $54,000 annually. This compares to the national average assistant supervisor range of $28,000 to $55,000.
Average assistant supervisor salary in Rochester Hills, MI
$38,000
What are the biggest employers of Assistant Supervisors in Rochester Hills, MI?
The biggest employers of Assistant Supervisors in Rochester Hills, MI are: