Assistant supervisor jobs in South Dakota - 48 jobs

Food Service Team Leader
Target 4.5
Assistant supervisor job in Sioux Falls, SD
The pay range per hour is $20.50 - $34.85 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT FOOD & BEVERAGE The Food & Beverage team enables a consistent experience for our guests by ensuring the product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts in operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Food Service Team Leader can provide you with the skills and experience of: Guest service fundamentals and experience building a guest first culture on your team Food & Beverage business fundamentals: department sales trends, freshness and quality, inventory management, guest shopping patterns and pricing and promotions strategies Planning department(s) daily/weekly workload to support business priorities and deliver sales Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent As a Food Service Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities: Understand sales goals, plan and execute daily/weekly workload to deliver department and store sales goals and guest engagement. Including planning food service transitions, revisions, sales plans, sampling, promotions and price change workload. Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends). Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader. Assess Food Service back of house, production areas, dining spaces and merchandising spaces to ensure food safety and proper inventory levels. Walk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-up. Follow all food safety requirements and cleaning routines, including monitoring and recording temperature sensitive food items, as outlined in Target's policies and procedures. Validate and follow-up on team members' progress against department checklists and routines. Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable). Foster a productive relationship with your Starbucks district manager (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your store. Ensure accurate in-stocks by placing store-initiated orders according to best practices. Follow proper perishable inventory management procedures to ensure an accurate recording of inventory. Make production quantity decisions just in time to ensure freshness, in-stocks, sales and profitability are achieved consistently. Remain up-to-date on relevant trends and products to educate team members. Participate in team hiring and onboarding processes. At direction of your direct leader, establish clear goals and expectations and hold team members accountable to expectations. In addition to Food Safety Manager Certification, complete all Starbucks and/or Pizza Hut training requirements and certifications. Demonstrate a culture of ethical conduct, safety and compliance; lead your team to work in the same way and hold others accountable to this commitment. Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately. Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. Lead and demonstrate a culture of executing all best practices; help close skill gaps through development, coaching and team interactions. Model the execution of physical security processes in order to enhance the instore security culture. Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices. If applicable, as a key carrier, follow all safe and secure training and processes. Address all store emergency and compliance needs. Access all areas of the building to respond to guest or team member issues. Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws. Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks. Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs. Lead by thanking guests and let them know we're happy they chose to shop at Target. All other duties based on business needs WHAT WE ARE LOOKING FOR This may be the right job for you if: You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Food Service Team Leader. But, there are a few things you need from the get-go: High school diploma or equivalent Age 18 or older Previous retail experience preferred, but not required Strong interest and knowledge of the food service business Ability to: Lead and hold others accountable Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed Work independently and as part of a team Manage workload and prioritize tasks independently Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes Welcoming and helpful attitude toward all guests and other team members Effective communication skills We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Access all areas of the building to respond to guest or team member issues Interpret instructions, reports and information Accurately handle cash register operations as needed Climb up and down ladders as needed Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt and regular attendance necessary Ability to work in an environment that could range from 34°F to -10°F as needed Ability to work in spaces where common allergens may be handled or present Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. Ability to remain mobile for the duration of a scheduled shift (shift length may vary). Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
$20.5-34.9 hourly Auto-Apply 5d ago

Looking for a job?

Let Zippia find it for you.

Supervisor Coding
Highmark Health 4.5
Assistant supervisor job in Pierre, SD
Primarily responsible for assisting the Coding Manager within the Coding Department. Assists in the management of daily operational processes, including: optimization of work assignments, timekeeping and supervision responsibilities of team, providing technical expertise for coding content and functions within the department. The supervisor is responsible for the analysis and assessment of data relating to coding. Acting as an internal consultant, the supervisor provides essential quality reports, advice and improvement recommendations to management along all service lines. Identifies work flow issues and solutions, training needs, works special projects, resolves claim/account issues and technical problems and communicates/escalates root cause issues as appropriate. Works closely with the Coding Manager to provide accurate, critical information for identification of areas needing immediate attention to improve revenue results. Monitors daily workflow, reassigns work as needed and monitors staff productivity as required to achieve key revenue cycle performances indicators. This supervisor will facilitate a climate of teamwork. **ESSENTIAL RESPONSIBILITIES:** + Supervises coders. Assists with training new staff, counsels staff on performance and assists with managing workload goals and standards of performance. (25%) + Assists coding manager with scheduling, payroll, work queue assignment, and physician education. (25%) + Assists with production coding when and where needed. (20%) + Builds strong relations and facilitates productive communication between key stakeholders and core support departments. Collaborates with others to develop and implement action plans to resolve errors. (10%) + Organizes, delegates, monitors and measures special projects to ensure they are completed timely and accurately. (10%) + Identifies, quantifies and monitors account detail or workflow processes for barriers. Makes process improvements or initiates courses of action for problem resolution. (10%) + Performs other duties as assigned or required. **QUALIFICATIONS** **Minimum** + Associates Degree in a Health Information related field or 4 years of experience in lieu of Associate's degree + 3 years experience as a production coder related to the coding team being supervised which includes assigning ICD-10-CM codes, ICD-10-PCS codes (inpatient), CPT/HCPCS codes. + Excellent organizational and project management skills + 1 year in a leadership type role or a similar role in oversight of staff and/or processes + Professional Coding Certification **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ **_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ **Pay Range Minimum:** $30.10 **Pay Range Maximum:** $46.65 _Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J272889
$30.1-46.7 hourly 60d ago
Supervisor Coding
Monument Health Rapid City Hospital
Assistant supervisor job in Rapid City, SD
Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Work Location Health Sciences Building Department RCH Health Information Management Scheduled Weekly Hours 40 Job Summary Responsible for the oversight, guidance, engagement, and direction of the ED Work group staff. The Supervisor is responsible for the competency, scheduling, coaching and motivation, engagement, and performance evaluation of the work group staff members. The Supervisor is responsible for maintaining a comprehensive knowledge of contemporary health record and coding practices and requirements. The Supervisor is responsible for staying abreast of regulatory requirements, as well as advancements in health information and coding software. The Supervisor actively applies continuous improvement principles in daily activities and actively engages the work group in improvements which result in high performance, low cost, and low waste. Demonstrates ongoing growth and development of self through active self-reflection, personal competency development strategies, and role modeling the “Grow myself, grow my team, and grow Monument Health (G3) Leadership Competencies” to promote our Monument Health vision and mission. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Functions: Facilitates operational and financial performance of facility/product line financials by interacting with key areas with guidance from the Director of Finance to seek resolution by: - Serving as a resource for implementation of operational plan goals such as new service development or work redesign efforts, - Providing support to department managers, facility and/or product line administration via special reports and analysis as requested as well as serving as a general resource for financial information, - Driving process to resolve financial performance issues as identified through budget variances and/or variances from MH standards. Resolving financial issues through ongoing monitoring and assessment. Ensure effective monitoring systems are in place to identify issues, develop, and implement appropriate corrective action steps for resolution. Accurately and efficiently codes and inputs charges for all assigned patient records within the clinic and hospital within established time frames. Handles all appeals related to those charges and follows guidelines for accurate coding. Accurately enters and completes patient abstract information. Answers routine coding questions and serves as expert level resource for complex coding issues. Participates in tasks which require resolution of coding or compliance questions with assistance of Director or Coordinator. Assists with effective communication to employees that support integrated initiatives in a comprehensive, consistent manner, as evidenced by department indicators and outcomes measures that are reported to the Director on a regular basis. Exercises independent judgment with regard to maintaining the confidentiality of personal health information in accordance with the HIPAA Privacy Standards and the policies of Monument Health. Consults Supervisor, Director, Privacy Officer or Staff Counsel as necessary. Assists in completing employee time cards according to personnel policies. Hires, supervises, and evaluates staff. Develops schedules and provides staffing on a daily basis. Refers unresolvable issues to Director, Coordinator, or Corporate Responsibility. All other duties as assigned. Additional Requirements Preferred: Experience - 5+ years of Coding Experience Education - Associates degree in Health Information Management Certifications - Certified Coding Specialist (CCS) - American Health Information Management Association (AHIMA); or Certified Professsional Coder (CPC) - American Academy of Professional Coders (AAPC); or Registered Health Information Administrator (RHIA) - American Health Information Management Association (AHIMA); or Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA) Physical Requirements: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Job Category Revenue Cycle Job Family Health Information Management Shift Employee Type Regular 10 Monument Health Rapid City Hospital, Inc. Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
$53k-77k yearly est. Auto-Apply 56d ago
Supervisor Coding
Monument Health
Assistant supervisor job in Rapid City, SD
Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Work Location Health Sciences Building Department RCH Health Information Management Scheduled Weekly Hours 40 Job Summary Responsible for the oversight, guidance, engagement, and direction of the ED Work group staff. The Supervisor is responsible for the competency, scheduling, coaching and motivation, engagement, and performance evaluation of the work group staff members. The Supervisor is responsible for maintaining a comprehensive knowledge of contemporary health record and coding practices and requirements. The Supervisor is responsible for staying abreast of regulatory requirements, as well as advancements in health information and coding software. The Supervisor actively applies continuous improvement principles in daily activities and actively engages the work group in improvements which result in high performance, low cost, and low waste. Demonstrates ongoing growth and development of self through active self-reflection, personal competency development strategies, and role modeling the "Grow myself, grow my team, and grow Monument Health (G3) Leadership Competencies" to promote our Monument Health vision and mission. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: * Supportive work culture * Medical, Vision and Dental Coverage * Retirement Plans, Health Savings Account, and Flexible Spending Account * Instant pay is available for qualifying positions * Paid Time Off Accrual Bank * Opportunities for growth and advancement * Tuition assistance/reimbursement * Excellent pay differentials on qualifying positions * Flexible scheduling Job Description Essential Functions: * Facilitates operational and financial performance of facility/product line financials by interacting with key areas with guidance from the Director of Finance to seek resolution by: - Serving as a resource for implementation of operational plan goals such as new service development or work redesign efforts, - Providing support to department managers, facility and/or product line administration via special reports and analysis as requested as well as serving as a general resource for financial information, - Driving process to resolve financial performance issues as identified through budget variances and/or variances from MH standards. Resolving financial issues through ongoing monitoring and assessment. Ensure effective monitoring systems are in place to identify issues, develop, and implement appropriate corrective action steps for resolution. * Accurately and efficiently codes and inputs charges for all assigned patient records within the clinic and hospital within established time frames. Handles all appeals related to those charges and follows guidelines for accurate coding. * Accurately enters and completes patient abstract information. * Answers routine coding questions and serves as expert level resource for complex coding issues. * Participates in tasks which require resolution of coding or compliance questions with assistance of Director or Coordinator. * Assists with effective communication to employees that support integrated initiatives in a comprehensive, consistent manner, as evidenced by department indicators and outcomes measures that are reported to the Director on a regular basis. * Exercises independent judgment with regard to maintaining the confidentiality of personal health information in accordance with the HIPAA Privacy Standards and the policies of Monument Health. Consults Supervisor, Director, Privacy Officer or Staff Counsel as necessary. * Assists in completing employee time cards according to personnel policies. * Hires, supervises, and evaluates staff. Develops schedules and provides staffing on a daily basis. * Refers unresolvable issues to Director, Coordinator, or Corporate Responsibility. * All other duties as assigned. Additional Requirements Preferred: Experience - 5+ years of Coding Experience Education - Associates degree in Health Information Management Certifications - Certified Coding Specialist (CCS) - American Health Information Management Association (AHIMA); or Certified Professsional Coder (CPC) - American Academy of Professional Coders (AAPC); or Registered Health Information Administrator (RHIA) - American Health Information Management Association (AHIMA); or Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA) Physical Requirements: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Job Category Revenue Cycle Job Family Health Information Management Shift Employee Type Regular 10 Monument Health Rapid City Hospital, Inc. Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
$53k-77k yearly est. Auto-Apply 56d ago
Supervisor Coding
Monumenthealth
Assistant supervisor job in Rapid City, SD
Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Work Location Health Sciences Building Department RCH Health Information Management Scheduled Weekly Hours 40 Job Summary Responsible for the oversight, guidance, engagement, and direction of the ED Work group staff. The Supervisor is responsible for the competency, scheduling, coaching and motivation, engagement, and performance evaluation of the work group staff members. The Supervisor is responsible for maintaining a comprehensive knowledge of contemporary health record and coding practices and requirements. The Supervisor is responsible for staying abreast of regulatory requirements, as well as advancements in health information and coding software. The Supervisor actively applies continuous improvement principles in daily activities and actively engages the work group in improvements which result in high performance, low cost, and low waste. Demonstrates ongoing growth and development of self through active self-reflection, personal competency development strategies, and role modeling the “Grow myself, grow my team, and grow Monument Health (G3) Leadership Competencies” to promote our Monument Health vision and mission. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Functions: Facilitates operational and financial performance of facility/product line financials by interacting with key areas with guidance from the Director of Finance to seek resolution by: - Serving as a resource for implementation of operational plan goals such as new service development or work redesign efforts, - Providing support to department managers, facility and/or product line administration via special reports and analysis as requested as well as serving as a general resource for financial information, - Driving process to resolve financial performance issues as identified through budget variances and/or variances from MH standards. Resolving financial issues through ongoing monitoring and assessment. Ensure effective monitoring systems are in place to identify issues, develop, and implement appropriate corrective action steps for resolution. Accurately and efficiently codes and inputs charges for all assigned patient records within the clinic and hospital within established time frames. Handles all appeals related to those charges and follows guidelines for accurate coding. Accurately enters and completes patient abstract information. Answers routine coding questions and serves as expert level resource for complex coding issues. Participates in tasks which require resolution of coding or compliance questions with assistance of Director or Coordinator. Assists with effective communication to employees that support integrated initiatives in a comprehensive, consistent manner, as evidenced by department indicators and outcomes measures that are reported to the Director on a regular basis. Exercises independent judgment with regard to maintaining the confidentiality of personal health information in accordance with the HIPAA Privacy Standards and the policies of Monument Health. Consults Supervisor, Director, Privacy Officer or Staff Counsel as necessary. Assists in completing employee time cards according to personnel policies. Hires, supervises, and evaluates staff. Develops schedules and provides staffing on a daily basis. Refers unresolvable issues to Director, Coordinator, or Corporate Responsibility. All other duties as assigned. Additional Requirements Preferred: Experience - 5+ years of Coding Experience Education - Associates degree in Health Information Management Certifications - Certified Coding Specialist (CCS) - American Health Information Management Association (AHIMA); or Certified Professsional Coder (CPC) - American Academy of Professional Coders (AAPC); or Registered Health Information Administrator (RHIA) - American Health Information Management Association (AHIMA); or Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA) Physical Requirements: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Job Category Revenue Cycle Job Family Health Information Management Shift Employee Type Regular 10 Monument Health Rapid City Hospital, Inc. Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
$53k-77k yearly est. Auto-Apply 56d ago
Team Lead, Member Services
Rxbenefits 4.5
Assistant supervisor job in Sioux Falls, SD
**Team Lead, Member Services** Exempt/Non-Exempt: Exempt Member Services Team Leads are responsible for ensuring we deliver superior service to all members who contact RxBenefits by creating and supporting a performance-based culture that is focused on service. The Team Lead supervises hiring, ensuring effective training, ongoing monitoring and development of representatives, evaluations, and any disciplinary actions of member services representatives with a constant focus on developing a highly engaged, performance-driven team, rooted in the superior service experience of every caller. _Essential Job Responsibilities Include:_ + Supervise, plan, and manage functions related to Call Center work area. Oversee and direct the day-to-day activities of telephone operators and call center agents + Build and maintain a performance-driven culture + Attend meetings in place of Manager to represent Member Services Department as needed + Supervise hiring, ensure effective training, maintain ongoing monitoring and QA, performance evaluations and any disciplinary actions of member services representatives + Support Workforce Management (WFM) activities to fully leverage staffing to maximize Customer Experience and all related service level metrics and KPIs - including regular observation of real-time dashboards to identify and resolve any call-center or MSR-level performance issues + Review, analyze, and apply all regular reports provided from Operations to determine any actions required to maximize call center and MSR efficiencies and successes + Utilize reports from Operation analysts to conduct performance monitoring, career path progress, monthly one-on-ones, and yearly performance evaluation of all team members to improve efficiency + Identify and aggregate any knowledge and performance gaps within the team to be included in training functions & knowledge base resources + De-escalate and resolve supervisory level member escalations (3rd level) and complaints and provide guidance and feedback to staff as needed + Investigate and provide feedback on issues assigned by Manager or Account Management team + Communicate with IT Department to assist in resolving Rep connectivity issues that can affect performance related to availability, phone coverage, and department performance guarantees + Act as a source of information and answer operator/agents questions, assign tasks, follow up and give instructions as necessary to ensure proper guidance and feedback + Develop and perform ongoing reinforcement to keep staff motivated and optimize performance + Carry out supervision, coaching, call monitoring, training, reviewing, and disciplining of all operators/agents + Attend to, monitor, and resolve customer complaints + Carry out performance monitoring, measurement, and evaluation of all operators/agents to improve efficiency + Ensure that team members obtain the appropriate training and support to best apply their knowledge and skills on the job + Perform supervision of timekeeping, QA call monitoring, and corrective/ disciplinary action for all representatives on team + Comply and maintain lists of key and on-call schedules & personnel, and ensure all lists are available to operators for use as required + Prepare and direct scheduling, monitor operators' attendance, schedule shifts & breaks as necessary + Perform other similar or related duties, as assigned, such as updating databases, coordinating activities related to repair and maintenance of equipment, ordering materials and supplies, etc. + Anticipate escalation and take over calls when needed + Ensure adherence to policies for attendance, established procedures, etc. + Keep management informed on issues and problems + Perform other related duties incidental to the work described herein + All other duties as assigned _Required Skills / Experience:_ + Bachelor's degree Education or equivalent work experience + Proven experience as call center supervisor or similar leadership position + Experience in customer service is essential + Exceptional Verbal & written Communication skills + Working knowledge of MS Office + Knowledge of telephone equipment and relevant computer programs + Knowledge of performance evaluation procedures + Outstanding communication and negotiation abilities + A results-oriented approach + Excellent organizational and leadership skills + Ability to work in a fast-paced environment with targeted deadlines + Proficiency in multiple languages is preferred _Based on relevant market data and other factors, the anticipated hiring range for this role is $56,800 - $71,000_ _annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._ _We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._ _RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_ + _Remote first work environment_ + _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_ + _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_ + _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_ + _401(k) with an employer match up to 3.5% available after 60 days_ + _Community Service Day to give back and support what you love in your community_ + _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_ + _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_ + _Tuition Reimbursement for accredited degree programs_ + _Paid New Parent Leave that can be used for adoption or birth_ + _Pet insurance to protect your furbabies_ + _A robust mental health benefit and EAP service through Spring Health to support you when you need it most_ RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
$56.8k-71k yearly 10d ago
Apparel Team Supervisor
Wal-Mart 4.6
Assistant supervisor job in Yankton, SD
Do you enjoy helping customers figure out and find what they need? From every day needs to special occasions, customers need you to take them to that special product. As a sales associate in Apparel, Entertainment, Toys, Sporting Goods -- or any one of our dozens of departments -- you can make someone's day better. You'll find that being a sales associate will keep you moving. It's up to you to keep your aisles neat and clean, work with multiple supervisors and fellow associates, stock shelves, and answer tricky questions -- you may even have to pitch in to help check out customers. The more you know about the store, the more successful you'll be.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. * The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
$45k-63k yearly est. 19d ago
Supervisor Mortgage Servicing Oversight
City National Bank 4.9
Assistant supervisor job in Pierre, SD
WHAT IS THE OPPORTUNITY? We are seeking a Supervisor Mortgage Servicing Oversight to lead our mortgage servicing operations with a focus on compliance and performance excellence. This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key performance indicators. The supervisor will oversee training initiatives for subservicer staff, create standardized documentation practices, and prepare comprehensive reports for senior leadership.Managing all Servicing Escalations and Client Interactions:The supervisor will also handle escalation management with urgency, addressing any critical issues or breaches in service level agreements swiftly. This role requires effective communication with clients, ensuring their concerns are resolved promptly and professionally. Building strong relationships with clients and providing timely updates will be essential to maintain trust and satisfaction.Collaboration with internal departments such as Analytics, Legal, and Risk is essential to align vendor performance with compliance goals. A commitment to continuous improvement will drive the refinement of controls and processes in response to regulatory changes. WHAT WILL YOU DO? * Serve as the primary point of contact for sub-servicers, ensuring communication and coordination. * Monitor and evaluate sub-servicer performance against contractual obligations and performance standards. * Develop and implement controls for servicing regulatory themes to ensure adherence to compliance and legal requirements. * Conduct regular audits of subservicer operations and compliance practices. * Establish a data scorecard to track key performance indicators (KPIs) related to compliance and service delivery. * Analyze performance metrics to identify areas for improvement and drive corrective actions. * Implement training programs for subservicer staff on compliance standards and best practices. * Update training materials to reflect regulatory changes. * Define documentation standards to ensure consistency and accountability in operations. * Prepare and present detailed reports on vendor performance, compliance issues, and risk management to senior leadership. * Maintain a feedback loop to refine controls and scorecards based on performance data and stakeholder input. * Stay updated on regulatory changes and adjust processes accordingly. * Partner with internal departments (Analytics, Legal, Risk) to align vendor performance with organizational compliance goals. * Oversee default-related activities managed by subservicers, including collections, loss mitigation, bankruptcy, and foreclosure. * Address and resolve issues or breaches of service level agreements identified through monitoring and audits. * Build and lead the bank's mortgage department, focusing on strategy, staffing, and revenue goals. * Create a comprehensive suite of mortgage products and services. * Establish policies, procedures, and workflows to ensure compliance and operational efficiency. * Recruit, train, and manage Mortgage Loan Originators (MLOs) and operations staff. * Drive growth and profitability within the mortgage division. * Ensure underwriting standards are met and loans comply with regulatory and secondary market guidelines. * Manage vendor relationships and mortgage software applications. * Represent the bank in community and civic activities to enhance market presence. * Manage foreclosure and bankruptcy processes, overseeing files related to default law, including title issues and contested foreclosures. * Provide oversight of the sub-servicer's foreclosure and bankruptcy attorney network, ensuring proper case management and cost allocation. * Implement standardized processes and best practices for insurance policy placement to enhance customer experience and ensure compliance. * Conduct assessments and measurements of sub-servicing activities, particularly focusing on property and casualty insurance matters. * Establish rigorous quality control measures to maintain high standards of service and compliance. * Collaborate with stakeholders to evaluate the impact of climate factors on affordability, ownership costs, and Mortgage Servicing Rights (MSR) valuations. * Train team members and strategic partners on best practices related to foreclosure and bankruptcy. * Assist the Sub-Servicing Oversight Team in ensuring all sub-servicers and third parties comply with standards and regulatory requirements. * Engage with investors and insurers to advocate for policies beneficial to all stakeholders. * Undertake special projects or strategic initiatives as assigned by senior leadership. * Perform other duties as necessary, including travel. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * 12+ years of mortgage servicing experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives * Minimum of 5 years of Mortgage Default Experience * Minimum of 5 Years of Mortgage Subservicing Experience *Additional Qualifications* * Deep knowledge of mortgage regulations and secondary market guidelines (Fannie Mae, Freddie Mac). * Running servicing operations and establishing an end to end servicing oversight control for a bank. * Strong leadership, communication, and analytical skills. * Proficiency in loan origination software (e.g., Encompass) and Microsoft Office. * Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization * Excellent negotiation skills and highly collaborative planning ability, excellent diplomacy, tact, judgment, problem-solving and decision-making skills * Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently * Strong quantitative, governance, and analytical abilities * Ability to solve complex problems and drive structure through ambiguity * Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership * Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio) *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $0 - $0 per hour. Exact compensation may vary based on skills, experience, and location. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
$70k-89k yearly est. 4d ago
Client Service Supervisor
SGS 4.8
Assistant supervisor job in North Sioux City, SD
We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Responsible for providing leadership, direction, and training to Client Service Technicians, Couriers, Client Ambassadors/Client Service Representatives and other workers in the Sample Receiving and Courier Departments. Facilitates employee conformance to Good Laboratory Practices and all specified Operating Procedures. Ensures compliance to all client requirements and communicates requirements to laboratory personnel. JOB FUNCTIONS Oversees all Client Service Receiving, Ambassador and Courier functions as required Performs Client Service Receiving, Ambassador and Courier functions as necessary Responsible for interviewing, hiring and training Sample Receiving, Courier and Ambassador personnel Coordinate courier pick-ups with clients, track courier pick-ups and create reports for billing purposes Interface with outside shipping providers to ensure clients requirements are met Responsible for vehicle maintenance to make sure vehicles are in proper working order Provides feedback to direct reports, conducts employee performance reviews and provides ongoing guidance for continued employee development Schedules personnel to facilitate an efficient operation Communicates necessary changes or information to his or her department Identifies quality related problems and initiates immediate investigation, corrective action, and follow up Ensure the Quality Management System is maintained in accordance with the ISO 17025 standards LEADERSHIP/SUPERVISORY RESPONSIBILITIES Provides guidance and/or leadership to others, including indirect reports, peers, or managers Yes Has hiring and terminating responsibilities Yes Supervises others Yes Number of employees directly reporting - Supervisory; 5-15 Non-Supervisory JOB COMPLEXITY Navigate complex client requests involving multiple projects and sites Interprets and evaluates problems occurring which may not conform to clearly established practices and precedents. Knowledge of a variety of complex rules, procedures or work methods. Qualifications EDUCATION AND EXPERIENCE 4-year degree in Microbiology/Chemistry, related field, or equivalent work experience Required 3+ year experience in Client Service or Laboratory Operations Required Effective problem prevention and problem-solving skills. Required Strong written and verbal communication skills necessary to cross multiple disciplines Required Excellent interpersonal and problem-solving skills Required Proficiency with Microsoft and Word/Excel Required Proficiency with LIMS and ASnAP systems Required Ability to interact with clients effectively while maintaining a professional and pleasant work approach even under stressful conditions Required Ability to work independently or with minimal supervision Required Flexibility is required to meet sudden and unpredictable need Required 3-5 year experience in a commercial food testing laboratory Preferred Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call ************ for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.
$37k-53k yearly est. 6d ago
Supervisor, Customer Success Team
Coinbase 4.2
Assistant supervisor job in Pierre, SD
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills you will play a crucial role ensuring we deliver an outstanding high value customer experience globally. What you'll be doing (ie. job duties): * Manage and support initiatives aimed at streamlining operations and improving customer experience metrics. * Achieve SLAs, productivity and quality metrics for your line of business/team members. * Collaborate cross-functionally with Program, Quality and Training teams to improve existing workflows and processes. * Provide a best in class experience for our customers through effective stakeholder management, task management, decisive prioritization, and efficient execution. * Handle customer escalations to resolution, including collaborating across teams of subject matter specialists. * Model an investigative mentality to help address critical customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion clear communication with internal and external partners to align on solutions and drive results. * Serve as an escalation point for the Customer Experience organization for dedicated Consumer customer accounts. * Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase. * Identify opportunities to enhance the customers experience with Coinbase, unlocking potential to adopt additional features, services, and products. What we look for in you (ie. job requirements): * FINRA License series 7 and 63 * FINRA License 24 OR 9 AND 10 * Experienced and passionate people leader with a proven track record of guiding and developing teams. * Motivated by Coinbase's mission and creating a seamless experience for our highest value individual and enterprise clients. * Minimum of 3 years of relevant experience in an enterprise customer / account management / advisory role in a fast paced environment. * Basic knowledge of blockchain, infrastructure, staking, ROI/staking rewards, custody, and/or crypto. * Experience working with Google Suite (Slides, Doc and Sheets) + overall presentation preparation. * Fantastic communication skills in order to operate across multiple departments and stakeholders. * Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. * Experience in Banking, Wealth Management, Corporate Finance, Asset Management, FinTech or Crypto. Nice to haves: * FINRA License Series 3, 4, 65, or 66. * High level of proficiency in cryptocurrency and Coinbase products. * Advanced degree in business, finance, project management or client experience. Preferred Locations: Orlando, San Francisco, Seattle, Dallas/Fort Worth Job #: 73430 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $96,305 to $113,300+ target bonus + target equity + benefits (including medical, dental, vision and 401(k)). *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $96,305-$113,300 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
$96.3k-113.3k yearly 60d+ ago
Inventory Supervisor I
Viaflex
Assistant supervisor job in Sioux Falls, SD
Supervise activities of the materials team to ensure effective, efficient handling of inventory for the division. ESSENTIAL FUNCTIONS: Provide frontline leadership to inventory and handling team members. Provide daily direction on inventory issues, and keep appropriate staff informed of issues or concerns. Understands and can perform inventory handling responsibilities as needed. Maintains effective processes and procedures for the operation of the department. Train and coach team members. Monitor and initiate improvement projects to current processes or policies. Coordinate efforts to ensure proper safety and ergonomics standards and guidelines are met in work area. Delegate appropriate responsibilities and assignments to team members. Assure staffing requirements are met. Encourage team member growth and development. Demonstrates the Viaflex Team Member Values in their daily actions and encourages their teams to do the same. Administer annual team member performance reviews, goal setting, and participate in salary planning. Maintain records on direct reports in relation to attendance and performance. Keeps informed of new developments, methods, and techniques in the materials profession. May be called upon to perform comparable duties of a similar or related nature and/or assist in other areas as needed. Learning, understanding, continuously improving, and promoting the division's quality management system in accordance with ISO standards. EDUCATION & EXPERIENCE: High School Diploma or equivalent. Previous leadership experience preferred. KNOWLEDGE, SKILLS & ABILITIES: Demonstrated leadership skills. Considerable knowledge of inventory control procedures. Ability to coach, mentor, and empower team members to succeed. High level of patience and service. Ability to motivate team members. Problem-solving abilities. Ability to identify waste and creatively look for solutions. Ability to be flexible and multitask. Proficient with computers. Ability to communicate effectively with team members and leadership staff. PHYSICAL REQUIREMENTS & WORKING CONDITIONS: Physical Requirements: Required to sit, stand, walk, bend, and reach. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Conditions: Exposure to a normal office environment. Position may occasionally require entering a production environment, including exposure to noise, fumes, moving machinery, and varied temperatures. BENEFITS TO YOU: Not all benefits are created equal, but we have got you covered. Viaflex not only offers a wide range of benefits that encourage wellness and preventative care, but we also provide the right tools and programs to help you achieve it. Our benefits package includes medical, dental, vision, company-paid life and disability insurance and 401k. We offer workplace flexibility policies to promote work/life balance in addition to paid time off (PTO) benefits. Team Members can also take advantage of additional benefit programs such as education assistance, our onsite fitness center or fitness center reimbursement, employee assistance program (EAP) and much more.
$41k-55k yearly est. 9d ago
Call Center Supervisor
Vervent
Assistant supervisor job in Sioux Falls, SD
Full-time Description Our ideal candidate is someone who is excited to become a part of an awesome, fast-growing team and must display these three top (required) skills: 1. Experience in the Financial Services industry 2. Call Center and/or Collections experience 3. Supervisory experience in Call Center or Collections 4. Leadership skills, excellent communication skills, and the ability to think critically & problem solve General Position Summary: The Call Center Supervisor is responsible for overseeing the daily activities of the Call Center. Must be able to work nights and every other weekend, with a shift time of 10am-6pm Perks: • Medical, FSA & HSA, Dental, Vision + More! • 401k - 100% vested once you start contributing. Generous company match! • Regular employee health, wellness & engagement activities! • Pet Insurance, because fur babies are important to us too! About Vervent: As one of the pre-eminent Lending as a Service (LaaS) companies, Vervent sets the global standard for outperformance by delivering superior expertise, future-built technology, and meaningful services. We support our industry-leading partners with primary strategic services including Loan & Lease Servicing, Call Center Services, Backup Servicing/Capital Markets Support, Credit Card Servicing, and Card Marketing & Customer Acquisition. Vervent empowers companies to accelerate business, drive compliance, and maximize service. If you're interested in reviewing the full , continue reading below… Primary Responsibilities: Provide coaching and training as needed to ensure team performance against department KPIs. Establish expectations and turnaround times for your group. Monitor workflow and operational efficiency in order to implement changes and improvements. Analyze and respond to trends in volume fluctuation, product mix, regulatory changes and Client requirements. Perform QA monitoring as a mechanism to identify risk and to ensure that procedures are followed, and risk controls maintained. Responsible for handling all escalated calls. Provide insight into client needs and program requirements. Strictly adhere to department standards for maintenance of serviced accounts and consistently maintain current customer, collateral, and status information on all serviced accounts. Perform annual performance reviews and monthly performance coaching. Work closely with Human Resources to address, resolve and document any staff related issues (i.e. employee counseling, coaching, termination, etc.). Participate in the interviewing and hiring process. Perform other tasks and special projects as requested. Drive you and your group in our company's values. Requirements Requires three (3) years of collection/servicing experience and a minimum of (2) two years' experience supervising in a fast-paced call center setting. High School Diploma or equivalent required, bachelor's degree preferred. Proven record of leading high performing teams. Knowledge of collection laws required. Knowledge of various asset classes desired with Automotive servicing a plus. High proficiency in MS Office (Excel, Word, etc.) required. Proficient in Contact Center software preferred. Must have good communication and organization skills. Must be capable of handling diverse duties and changing deadlines. #LI-VW1 Physical Requirements: The work is of an intellectual nature. While performing the functions of this job, the employee is required to stand and sit for prolonged periods. Specific vision abilities required include close and medium distance vision and the ability to adjust focus. Must be able to hear normal sounds, distinguish sound as voice and communicate through human speech. This position requires the ability to operate a keyboard, computer mouse, telephone, fax, copier, writing tools, and other standard office equipment. On an occasion, an employee will be asked to lift items weighing up to 35 lbs. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary: $43,500-$58,000/year
$43.5k-58k yearly 5d ago
Patient Services Supervisor (Registration)
Orthopedic Institute 3.9
Assistant supervisor job in Sioux Falls, SD
Job DescriptionWe're Hiring a Patient Services Supervisor for the Orthopedic Institute in Sioux Falls, SD!Are you a natural leader with a passion for providing exceptional patient care? As a Patient Services Supervisor at the Orthopedic Institute, you will play a crucial role in overseeing the patient services team and ensuring a seamless registration process for all patients. In this dynamic role, you will lead by example, providing guidance and support to your team members while upholding our commitment to delivering superior care to every patient who walks through our doors. What You'll Do: Supervise the patient services team to ensure efficient and accurate registration processes Provide ongoing training and support to team members Resolve patient inquiries and concerns in a timely and professional manner Maintain accurate patient records and documentation Collaborate with other departments to improve patient experiences What We're Looking For: Bachelor's degree in healthcare administration, business, or related field preferred Proven experience in patient services, healthcare administration, or a similar role Strong leadership and team management skills Excellent communication and interpersonal abilities Knowledge of healthcare regulations, privacy laws (e.g., HIPAA), and medical office procedures Proficiency in electronic health records (EHR) systems and office software Ability to multitask, prioritize, and work effectively in a fast-paced environment Problem-solving skills and a patient-focused attitude Why Join Us: By joining the Orthopedic Institute as a Patient Services Supervisor, you'll have the opportunity to make a meaningful impact on the lives of our patients. Our team is dedicated to providing the highest quality of care and support, and we're looking for a passionate individual to help us continue our mission of excellence. About Us: The Orthopedic Institute in Sioux Falls, SD is a premier healthcare facility specializing in orthopedic care. Our team of expert physicians, nurses, and support staff are committed to providing personalized, compassionate care to our patients. We offer state-of-the-art treatments and technologies to ensure the best possible outcomes for our patients. Join us in our mission to help individuals live their lives to the fullest! #hc217108
$27k-40k yearly est. 12d ago
Cultural Events Supervisor, Multi-Cultural Center
Lutheran Social Service 3.3
Assistant supervisor job in Sioux Falls, SD
Are you looking for a position where you can choose the shifts you want to work? As an Event Supervisor you have the opportunity to select which community event to supervise, meet new people, and learn about different cultures. HOURS: Please note that this is an on-call position with no guaranteed number of hours. Scheduling is based solely on the operational needs of the Multi-Cultural Center and your availability. Hours are assigned only when there is an event requiring staff coverage and are not regularly scheduled. As such, this position may result in periods of no scheduled work., weekend and evening hours, varied based on the scheduled event. BENEFITS: 401(K) with a 3% match Employee Recognition Employee Assistance Program SALARY: $15.00 per hour RESPONSIBILITIES: As an Event Supervisor, you will serve as the main point of contact for groups using the Coliseum. Your role is to provide a welcoming presence, ensure the group has what they need, and offer support throughout the event. Responsibilities include greeting group leaders, maintaining communication, operating lights and basic AV or kitchen equipment, and ensuring policies are followed. You will also provide general oversight of the event and confirm the facility is secure once the event concludes. QUALIFICATIONS: High School diploma or GED preferred. Prior experience coordinating event preparations preferred. Excellent customer service skills demonstrated with confidence and respect. Available to work weekends and evenings. Sensitive to special needs and cultural differences. Must be at least 21 years of age. Willingness to submit to record checks to detect criminal convictions of behavior harmful towards children, spousal abuse, distributing drugs or sex crimes. Requires a valid driver's license or the ability to obtain one with approved driver status. LSS Expectations & Core Values At LSS, we are committed to upholding the following values in all aspects of our work: Compassionate - We engage with empathy and provide non-judgmental services. Appreciative - We recognize and develop the strengths of our clients and employees. Respectful - We build professional and collaborative relationships with clients, partners, and colleagues. Ethical - We uphold high standards of integrity and quality in all actions. Strategic - We anticipate and respond proactively to community needs. SERVICE: Coliseum We hire for this role regularly. Applications will be kept on file, and candidates will be contacted as openings arise. LSS is an Equal Opportunity/Affirmative Action Employer. Please note: As part of our hiring process and to meet accreditation requirements, applicants will be asked to complete a prescreen questionnaire. If you need accommodations filling out the application, please fill out the following form listing what accommodations are needed at LSS will address comments, questions or concerns.
$15 hourly Auto-Apply 60d+ ago
Food Service Team Leader
Target 4.5
Assistant supervisor job in Sioux Falls, SD
The pay range per hour is $20.50 - $34.85 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************* . **ALL ABOUT TARGET** Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. (*********************************** **ALL ABOUT FOOD & BEVERAGE** The Food & Beverage team enables a consistent experience for our guests by ensuring the product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts in operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store. **At Target** **,** **we believe in our** **leaders** **having meaningful experiences that help them build and develop skills for a career. The role of a Food Service Team Leader can provide you with the** **skills and** **experience** **of** **:** + Guest service fundamentals and experience building a guest first culture on your team + Food & Beverage business fundamentals: department sales trends, freshness and quality, inventory management, guest shopping patterns and pricing and promotions strategies + Planning department(s) daily/weekly workload to support business priorities and deliver sales + Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent **As a** **Food Service** **Team** **Lead** **er** **, no two days** **are ever the same, but a typical** **day** **most** **likely** **will** **include** **the following responsibilities:** + Understand sales goals, plan and execute daily/weekly workload to deliver department and store sales goals and guest engagement. Including planning food service transitions, revisions, sales plans, sampling, promotions and price change workload. + Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends). + Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader. + Assess Food Service back of house, production areas, dining spaces and merchandising spaces to ensure food safety and proper inventory levels. + Walk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-up. + Follow all food safety requirements and cleaning routines, including monitoring and recording temperature sensitive food items, as outlined in Target's policies and procedures. + Validate and follow-up on team members' progress against department checklists and routines. + Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable). + Foster a productive relationship with your Starbucks district manager (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your store. + Ensure accurate in-stocks by placing store-initiated orders according to best practices. + Follow proper perishable inventory management procedures to ensure an accurate recording of inventory. + Make production quantity decisions just in time to ensure freshness, in-stocks, sales and profitability are achieved consistently. + Remain up-to-date on relevant trends and products to educate team members. + Participate in team hiring and onboarding processes. + At direction of your direct leader, establish clear goals and expectations and hold team members accountable to expectations. + In addition to Food Safety Manager Certification, complete all Starbucks and/or Pizza Hut training requirements and certifications. + Demonstrate a culture of ethical conduct, safety and compliance;lead your team to work in the same way and hold others accountable to this commitment. + Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately. + Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. + Lead and demonstrate a culture of executing all best practices; help close skill gaps through development, coaching and team interactions. + Model the execution of physical security processes in order to enhance the instore security culture. + Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices. + If applicable, as a key carrier, follow all safe and secure training and processes. + Addressall store emergency and compliance needs. + Access all areas of the building to respond to guest or team member issues. + Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws. + Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks. + Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs. + Lead by thanking guests and let them know we're happy they chose to shop at Target. + All other duties based on business needs **WHAT WE ARE LOOKING FOR** **This may be the right job for you if:** + You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. + You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. + You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). **The good news is that we have some amazing training that will help teach you everything you need to know to be** **a** **Food Servi** **c** **e** **Team Leader.** **But** **,** **there are a few** **things** **you** **need** **from the get-go:** + High school diploma or equivalent + Age18 or older + Previous retail experience preferred, but not required + Strong interest and knowledge of the food service business + Ability to: + Lead and hold others accountable + Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed + Work independently and as part of a team + Manage workload and prioritize tasks independently + Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes + Welcoming and helpful attitudetoward all guests and other team members + Effective communication skills **We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:** + Access all areas of the building to respond to guest or team member issues + Interpret instructions, reports and information + Accurately handle cash register operationsas needed + Climb up and down laddersas needed + Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds + Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt and regular attendance necessary + Ability to work in an environment that could range from34°F to -10°F as needed + Ability to work in spaces where common allergens may be handled or present + Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. + Ability to remain mobile for the duration of a scheduled shift (shift length may vary). **Benefits Eligibility** Please paste this url into your preferred browser to learn about benefits eligibility for this role: ********************************* | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************* **Americans with Disabilities Act (ADA)** In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
$20.5-34.9 hourly 4d ago
Online Order Filling Team Supervisor
Wal-Mart 4.6
Assistant supervisor job in Broadland, SD
Do you enjoy shopping? Online orderfillers and delivery associates get to do just that every day. Online orderfillers have the opportunity to shop for our customers and choose just the right apple, or select their favorite cereal. This position is extremely fast paced and is one that gets to spend time in all departments shopping for our customers and filling their online orders. Order fillers and delivery associates also get to dispense orders to our customers and engage them in conversation throughout the dispensing process. The pace can be intense, especially in the evenings, on weekends, and during a holiday season. There are times when you have to juggle shopping for our online customers while stopping to help our in store customers.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. * The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
$48k-67k yearly est. 18d ago
Supervisor Medical Imaging Services
Monumenthealth
Assistant supervisor job in Rapid City, SD
Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Work Location Monument Health Rapid City Hospital Department RCH MIS General Scheduled Weekly Hours 40 Job Summary Supports the Manager in the organization, planning, and promotion of assigned services. Demonstrates the ability to effectively supervise the functions of the Division and its personnel. Demonstrates ongoing growth and development of self through active self-reflection, personal competency development strategies, and role modeling the “Grow myself, grow my team, and grow Monument Health (G3) Leadership Competencies” to promote our Monument Health vision and mission. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Functions: Coordinates the activities of the Division to accomplish the work in an efficient and effective manner. Counsels Division personnel, as necessary and in a timely manner, for failure to comply with established policies and procedures; completes the disciplinary process with appropriate documentation. Assures adequate staffing within departments supervised by analyzing needs of each dept. based on provider needs, employee needs, patient volume and emergency situations; staffing assignments must maintain the quality care standards, yet be cost effective for the organization. Responsible for interviewing, hiring, orienting, evaluating, counseling, disciplining and terminating employees within departments of supervision to ensure that departments are delivering excellent Healthcare. Assists the Manager in preparing the annual budget; identifies supply, personnel, equipment, and facility needs; presents justification in support of requests for additional personnel and equipment. Attends and participates in scheduled Supervisors' Meetings to keep current on intra- and inter-departmental concerns, problems, and solutions. Attends departmental and hospital meetings and in-services. Conducts Division meetings, at least on a monthly basis, to keep personnel informed of and involved in Division, Department, and Hospital matters. Demonstrates a consistent familiarity with, an understanding and acceptance of, and abidance with the Department's and the Hospital's policies and procedures. Participates in policy development and revision when needed. Consistently and positively works as a team member, helps coordinate the schedule with all staff members in the department to efficiently finish the work load. Is accountable at work and completes the necessary training to safely work and troubleshoot technical equipment. Ensures the procedure and related supplies are billed correctly. Works with vendors to maintain all equipment used is safe and performing at acceptable levels. All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent: General Studies Graduate - Medical Imaging Program for Radiologic Technology or other modality Experience - 3 + years of Medical Imaging Technologists Experience Certification - Basic Life Support (BLS) Healthcare Provider Certification - American Heart Association (AHA) - Within 60 days of hire or transfer; ARRT Certificate - American Registry of Radiologic Technologists (ARRT); or American Registry of Diagnostic Sonographer (ARDMS) Regarding BLS certification: The department you are applying to may require BLS certification sooner than 60 days post transfer/hire. The hiring manager will discuss this with you if it is applicable. Preferred: Education - Bachelor's degree in Related Field or 3 years of Medical Imaging leadership experience Experience - 1+ years of Supervisor Experience, 5+ years of Radiographer Experience **Policy Number: MIS-7040-115 - Caregivers must be BLS certified upon employment or within their 90-day probation period. Physical Requirements: Very Heavy work - exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occassionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours. Job Category Diagnostics Job Family General Imaging Shift Employee Type Regular 10 Monument Health Rapid City Hospital, Inc. Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
$30k-46k yearly est. Auto-Apply 32d ago
Supervisor Medical Imaging Services
Monument Health Rapid City Hospital
Assistant supervisor job in Rapid City, SD
Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Work Location Monument Health Rapid City Hospital Department RCH MIS General Scheduled Weekly Hours 40 Job Summary Supports the Manager in the organization, planning, and promotion of assigned services. Demonstrates the ability to effectively supervise the functions of the Division and its personnel. Demonstrates ongoing growth and development of self through active self-reflection, personal competency development strategies, and role modeling the “Grow myself, grow my team, and grow Monument Health (G3) Leadership Competencies” to promote our Monument Health vision and mission. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Functions: Coordinates the activities of the Division to accomplish the work in an efficient and effective manner. Counsels Division personnel, as necessary and in a timely manner, for failure to comply with established policies and procedures; completes the disciplinary process with appropriate documentation. Assures adequate staffing within departments supervised by analyzing needs of each dept. based on provider needs, employee needs, patient volume and emergency situations; staffing assignments must maintain the quality care standards, yet be cost effective for the organization. Responsible for interviewing, hiring, orienting, evaluating, counseling, disciplining and terminating employees within departments of supervision to ensure that departments are delivering excellent Healthcare. Assists the Manager in preparing the annual budget; identifies supply, personnel, equipment, and facility needs; presents justification in support of requests for additional personnel and equipment. Attends and participates in scheduled Supervisors' Meetings to keep current on intra- and inter-departmental concerns, problems, and solutions. Attends departmental and hospital meetings and in-services. Conducts Division meetings, at least on a monthly basis, to keep personnel informed of and involved in Division, Department, and Hospital matters. Demonstrates a consistent familiarity with, an understanding and acceptance of, and abidance with the Department's and the Hospital's policies and procedures. Participates in policy development and revision when needed. Consistently and positively works as a team member, helps coordinate the schedule with all staff members in the department to efficiently finish the work load. Is accountable at work and completes the necessary training to safely work and troubleshoot technical equipment. Ensures the procedure and related supplies are billed correctly. Works with vendors to maintain all equipment used is safe and performing at acceptable levels. All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent: General Studies Graduate - Medical Imaging Program for Radiologic Technology or other modality Experience - 3 + years of Medical Imaging Technologists Experience Certification - Basic Life Support (BLS) Healthcare Provider Certification - American Heart Association (AHA) - Within 60 days of hire or transfer; ARRT Certificate - American Registry of Radiologic Technologists (ARRT); or American Registry of Diagnostic Sonographer (ARDMS) Regarding BLS certification: The department you are applying to may require BLS certification sooner than 60 days post transfer/hire. The hiring manager will discuss this with you if it is applicable. Preferred: Education - Bachelor's degree in Related Field or 3 years of Medical Imaging leadership experience Experience - 1+ years of Supervisor Experience, 5+ years of Radiographer Experience **Policy Number: MIS-7040-115 - Caregivers must be BLS certified upon employment or within their 90-day probation period. Physical Requirements: Very Heavy work - exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occassionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours. Job Category Diagnostics Job Family General Imaging Shift Employee Type Regular 10 Monument Health Rapid City Hospital, Inc. Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
$30k-46k yearly est. Auto-Apply 31d ago
Supervisor Medical Imaging Services
Monument Health
Assistant supervisor job in Rapid City, SD
Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Work Location Monument Health Rapid City Hospital Department RCH MIS General Scheduled Weekly Hours 40 Job Summary Supports the Manager in the organization, planning, and promotion of assigned services. Demonstrates the ability to effectively supervise the functions of the Division and its personnel. Demonstrates ongoing growth and development of self through active self-reflection, personal competency development strategies, and role modeling the "Grow myself, grow my team, and grow Monument Health (G3) Leadership Competencies" to promote our Monument Health vision and mission. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: * Supportive work culture * Medical, Vision and Dental Coverage * Retirement Plans, Health Savings Account, and Flexible Spending Account * Instant pay is available for qualifying positions * Paid Time Off Accrual Bank * Opportunities for growth and advancement * Tuition assistance/reimbursement * Excellent pay differentials on qualifying positions * Flexible scheduling Job Description Essential Functions: * Coordinates the activities of the Division to accomplish the work in an efficient and effective manner. * Counsels Division personnel, as necessary and in a timely manner, for failure to comply with established policies and procedures; completes the disciplinary process with appropriate documentation. * Assures adequate staffing within departments supervised by analyzing needs of each dept. based on provider needs, employee needs, patient volume and emergency situations; staffing assignments must maintain the quality care standards, yet be cost effective for the organization. * Responsible for interviewing, hiring, orienting, evaluating, counseling, disciplining and terminating employees within departments of supervision to ensure that departments are delivering excellent Healthcare. * Assists the Manager in preparing the annual budget; identifies supply, personnel, equipment, and facility needs; presents justification in support of requests for additional personnel and equipment. * Attends and participates in scheduled Supervisors' Meetings to keep current on intra- and inter-departmental concerns, problems, and solutions. Attends departmental and hospital meetings and in-services. * Conducts Division meetings, at least on a monthly basis, to keep personnel informed of and involved in Division, Department, and Hospital matters. * Demonstrates a consistent familiarity with, an understanding and acceptance of, and abidance with the Department's and the Hospital's policies and procedures. Participates in policy development and revision when needed. * Consistently and positively works as a team member, helps coordinate the schedule with all staff members in the department to efficiently finish the work load. Is accountable at work and completes the necessary training to safely work and troubleshoot technical equipment. * Ensures the procedure and related supplies are billed correctly. Works with vendors to maintain all equipment used is safe and performing at acceptable levels. * All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent: General Studies Graduate - Medical Imaging Program for Radiologic Technology or other modality Experience - 3 + years of Medical Imaging Technologists Experience Certification - Basic Life Support (BLS) Healthcare Provider Certification - American Heart Association (AHA) - Within 60 days of hire or transfer; ARRT Certificate - American Registry of Radiologic Technologists (ARRT); or American Registry of Diagnostic Sonographer (ARDMS) Regarding BLS certification: The department you are applying to may require BLS certification sooner than 60 days post transfer/hire. The hiring manager will discuss this with you if it is applicable. Preferred: Education - Bachelor's degree in Related Field or 3 years of Medical Imaging leadership experience Experience - 1+ years of Supervisor Experience, 5+ years of Radiographer Experience Policy Number: MIS-7040-115 - Caregivers must be BLS certified upon employment or within their 90-day probation period. Physical Requirements: Very Heavy work - exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occassionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours. Job Category Diagnostics Job Family General Imaging Shift Employee Type Regular 10 Monument Health Rapid City Hospital, Inc. Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
$30k-46k yearly est. Auto-Apply 26d ago
Patient Services Supervisor (Registration)
Orthopedic Institute Careers 3.9
Assistant supervisor job in Sioux Falls, SD
We're Hiring a Patient Services Supervisor for the Orthopedic Institute in Sioux Falls, SD!Are you a natural leader with a passion for providing exceptional patient care? As a Patient Services Supervisor at the Orthopedic Institute, you will play a crucial role in overseeing the patient services team and ensuring a seamless registration process for all patients. In this dynamic role, you will lead by example, providing guidance and support to your team members while upholding our commitment to delivering superior care to every patient who walks through our doors. What You'll Do: Supervise the patient services team to ensure efficient and accurate registration processes Provide ongoing training and support to team members Resolve patient inquiries and concerns in a timely and professional manner Maintain accurate patient records and documentation Collaborate with other departments to improve patient experiences What We're Looking For: Bachelor's degree in healthcare administration, business, or related field preferred Proven experience in patient services, healthcare administration, or a similar role Strong leadership and team management skills Excellent communication and interpersonal abilities Knowledge of healthcare regulations, privacy laws (e.g., HIPAA), and medical office procedures Proficiency in electronic health records (EHR) systems and office software Ability to multitask, prioritize, and work effectively in a fast-paced environment Problem-solving skills and a patient-focused attitude Why Join Us: By joining the Orthopedic Institute as a Patient Services Supervisor, you'll have the opportunity to make a meaningful impact on the lives of our patients. Our team is dedicated to providing the highest quality of care and support, and we're looking for a passionate individual to help us continue our mission of excellence. About Us: The Orthopedic Institute in Sioux Falls, SD is a premier healthcare facility specializing in orthopedic care. Our team of expert physicians, nurses, and support staff are committed to providing personalized, compassionate care to our patients. We offer state-of-the-art treatments and technologies to ensure the best possible outcomes for our patients. Join us in our mission to help individuals live their lives to the fullest!
$27k-40k yearly est. 10d ago

Learn more about assistant supervisor jobs

Do you work as an assistant supervisor?

Job type you want

Full Time

Part Time

Internship

Temporary

Assistant supervisor jobs in South Dakota - 48 jobs

Food Service Team Leader

Supervisor Coding

Supervisor Coding

Supervisor Coding

Supervisor Coding

Team Lead, Member Services

Apparel Team Supervisor

Supervisor Mortgage Servicing Oversight

Client Service Supervisor

Supervisor, Customer Success Team

Inventory Supervisor I

Call Center Supervisor

Patient Services Supervisor (Registration)

Cultural Events Supervisor, Multi-Cultural Center

Food Service Team Leader

Online Order Filling Team Supervisor

Supervisor Medical Imaging Services

Supervisor Medical Imaging Services

Supervisor Medical Imaging Services

Patient Services Supervisor (Registration)

Learn more about assistant supervisor jobs

Do you work as an assistant supervisor?

All assistant supervisor jobs

Jobs in South Dakota