Assistant supervisor jobs in Tennessee - 288 jobs

Supervisor - Service Operations JOB PROFILE The Supervisor-Service Operations position is responsible for managing all skilled service mechanics/technicians, support staff at the designated location. Assigns work & directs staff to ensure that safe, appropriate and efficient repairs are performed. Interacts with customers and other supervisors regarding service progress. ABOUT THE COMPANY Thompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region. Since 1944, Thompson Machinery has been an industry leader, renowned for superior solutions, lasting relationships, and stronger communities. Serving a broad range of customers in the construction, forestry, mining, industrial, governmental, and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider. BASIC REQUIREMENTS High school diploma required, college and/or technical education preferred. Service Technician training and/or equipment service and maintenance training through accredited technical schools, equipment dealerships or manufacturer factory training preferred. Five or more years of previous hands-on equipment diagnostics and advanced troubleshooting experience working on Caterpillar construction equipment. Able to work a flexible schedule, including nights, weekends and on-call hours as required. Demonstrated professionalism, integrity, adaptability and a strong customer service focus. Sense of urgency and self-initiative, and the personal drive for success. Excellent communication skills. Must be able to travel as required for meetings and training (less than 15%). RESPONSIBILITIES Assigns work within company facilities and at remote field locations, aiding technicians in prioritizing and locating field service customers. Coordinates contact with technicians to support parts availability and parts orders, timely completion of work orders, and development of work schedules. Interacts with individual and commercial equipment customers and with company Product Support leadership regarding service status. Conduct annual performance reviews for assigned operational unit. Investigate & document events of work related Injury and/or property damages. Maintain effective work, vacation and training scheduled for assigned staff. Submit accurate time records related to work performed and/or hours worked. Respond to customer inquiries related to service. Safety Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities. Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job. Customer Satisfaction Respond to all customer requests in a professional and courteous, timely and responsive manner. Maintain a clean, professional personal appearance at all time, meeting all Company standards for professionalism. Keep the Manager continually apprised to assist in answering customer questions and problems when necessary. Business Supports the organization's mission, vision and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment. Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks. Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers. Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work. Maintain company and product confidentiality. Attend and participate in all meetings, trainings, and activities as required. Adhere to all Company policies and departmental procedures and rules. All other duties as assigned. Work Conditions Maintain a clean, safe working environment. Communicate effectively, verbally and in writing. Must be honest, reliable, and dependable, and display a positive attitude. Must be able to work well under occasional pressure or within work standards and deadlines. Must be able to work independently and/or with others in a team environment. Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed. Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance. Physical Requirements Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position. Able to lift up to 20-50 pounds occasionally. Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with the candidate's experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.

At Athena Care, our mission is to improve access to quality mental health care so that people can live happier, healthier, more productive lives. Our vision is to create the leading mental health services platform in Tennessee and neighboring states. Services include diagnostic assessment, medical management, psychotherapy, and TMS and Spravato treatments along with Intensive Outpatient Services for adolescents and adults. Founded in 2001, Athena Care is “in-network” with most major insurance plans. Athena Care is currently seeking a Supervisor of Medical Support Services for our Nashville and surrounding clinics with a schedule of Monday - Friday, 8am - 5pm. The Supervisor, Medical Support Services, provides leadership, oversight, and operational supervision for Athena Care's medical support teams, with primary responsibility for Medical Technicians (in-clinic) and Medical Technician Phone Line / Float staff workflows. This role ensures high-quality clinical support for medication providers and interventional psychiatry programs (Spravato, IM Ketamine, TMS), while maintaining strong compliance with training standards, clinical documentation requirements, patient safety protocols, and regulatory requirements. The Supervisor should be comfortable responding to clinical inquiries from the medical technicians when they need guidance but may not need the provider. The Supervisor, Medical Support Services, serves as a key liaison to medication providers and clinical operations leadership, ensuring Medical Technicians deliver consistent, compliant, and patient-centered care across all assigned locations and phone-based support functions. Requirements Core Job Duties & Responsibilities 1. Team Leadership & Staff Supervision Serve as the primary supervisor for Medical Technicians and Phone Line/Float Medical Technician staff. Provide coaching, guidance, and performance feedback through ongoing mentorship and routine check-ins. Manage accountability, attendance, and performance improvement plans as needed. Support recruiting needs through interviewing, selection input, onboarding, and new hire training. Provide retraining or corrective action when gaps in performance or compliance are identified. 2. Clinical Operations Oversight (Spravato / IM Ketamine / TMS) Ensure Medical Technicians follow provider-established protocols and guidelines for interventional psychiatry services. Ensure high-quality patient observation, patient engagement, and therapeutic support practices are maintained across all services. Oversee controlled substance workflows and ensure ordering, inventory, and storage are completed in compliance with DEA/FDA requirements. Coordinate logistics and ensure readiness for daily treatment schedules at all sites. May require some hands-on direct patient care for IV Ketamine with the oversight and support of our medical team. 3. Phone Line / Float Operations Supervision Oversee phone line clinical support workflows including patient calls, texts, voicemails, messages, and faxes. Ensure staff appropriately delegate clinical concerns to providers and respond to patient needs in a timely and professional manner. Ensure workflows for pharmacy communications, appointment support, and patient triage are consistently followed. Manage float scheduling and clinic coverage across Middle Tennessee sites to ensure operational continuity and patient care needs are met. 4. Training & Ongoing Education Ensure continuing education and competency validation occurs regularly to maintain clinical excellence and compliance. Maintain accurate training documentation and ensure all staff meet required competencies. Ensure staff have proper support for EMR documentation standards and workflows. 5. Compliance, Audits & Quality Assurance Conduct routine audits for interventional psychiatry programs and phone line operations to ensure compliance and quality. Monitor documentation compliance in EMR and ensure staff documentation meets standards. Ensure compliance with regulatory requirements including OSHA, CLIA, HIPAA, CMS, and applicable state oversight requirements. Identify and resolve issues impacting patient experience and provider support, escalating as needed. 6. Performance Metrics & Monitoring Monitor and manage phone line team performance expectations using established metrics. Ensure phone line teams are meeting targets related to: Call and text acceptance rates Availability standards Average handle time expectations Schedule adherence Prior authorization completion targets Provide monthly performance reviews, coaching, and support plans to drive improvement. 7. Inventory, Supplies & Facility Readiness Manage inventory and ordering for onsite labs and interventional psychiatry programs including TMS and Spravato supplies. Ensure supplies are stored safely and appropriately, and that clinics remain fully stocked for daily operations. Monitor and ensure accuracy of clinical logs (e.g., refrigerator logs, controlled substance tracking, treatment logs). 8. Provider Support & Patient Access Act as liaison between medication providers and medical support teams to ensure smooth workflows and strong communication. Support appointment scheduling when needed and ensure adequate coverage at all sites. Ensure REMS enrollment and payer requirements are met for Spravato program participants. Job Requirements & Qualifications Education / Experience Associate's degree or higher in related field preferred. Prior experience in mental health or interventional psychiatry environment preferred (TMS and/or Spravato). Prior experience managing clinical or medical support teams preferred. Licenses / Certifications Current, unrestricted LPN or RN license issued by the state of TN required. Current CPR/BLS certification required (may be obtained prior to start date). Valid driver's license and ability to pass MVR screening requirements. Knowledge, Skills & Abilities Strong understanding of psychiatric disorders and interventional psychiatry treatment protocols Knowledge of regulations and compliance standards (OSHA, CLIA, HIPAA, CMS, etc.) Ability to complete manual vitals and perform blood draws Ability to train others effectively and coach performance improvement Strong organization, problem-solving, communication, and professional judgment Physical Requirements Office-type role with limited reaching, pulling, pushing, or carrying. Salary Description $75,000 per year

WHAT IS THE OPPORTUNITY? We are seeking a Supervisor Mortgage Servicing Oversight to lead our mortgage servicing operations with a focus on compliance and performance excellence. This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key performance indicators. The supervisor will oversee training initiatives for subservicer staff, create standardized documentation practices, and prepare comprehensive reports for senior leadership.Managing all Servicing Escalations and Client Interactions:The supervisor will also handle escalation management with urgency, addressing any critical issues or breaches in service level agreements swiftly. This role requires effective communication with clients, ensuring their concerns are resolved promptly and professionally. Building strong relationships with clients and providing timely updates will be essential to maintain trust and satisfaction.Collaboration with internal departments such as Analytics, Legal, and Risk is essential to align vendor performance with compliance goals. A commitment to continuous improvement will drive the refinement of controls and processes in response to regulatory changes. WHAT WILL YOU DO? * Serve as the primary point of contact for sub-servicers, ensuring communication and coordination. * Monitor and evaluate sub-servicer performance against contractual obligations and performance standards. * Develop and implement controls for servicing regulatory themes to ensure adherence to compliance and legal requirements. * Conduct regular audits of subservicer operations and compliance practices. * Establish a data scorecard to track key performance indicators (KPIs) related to compliance and service delivery. * Analyze performance metrics to identify areas for improvement and drive corrective actions. * Implement training programs for subservicer staff on compliance standards and best practices. * Update training materials to reflect regulatory changes. * Define documentation standards to ensure consistency and accountability in operations. * Prepare and present detailed reports on vendor performance, compliance issues, and risk management to senior leadership. * Maintain a feedback loop to refine controls and scorecards based on performance data and stakeholder input. * Stay updated on regulatory changes and adjust processes accordingly. * Partner with internal departments (Analytics, Legal, Risk) to align vendor performance with organizational compliance goals. * Oversee default-related activities managed by subservicers, including collections, loss mitigation, bankruptcy, and foreclosure. * Address and resolve issues or breaches of service level agreements identified through monitoring and audits. * Build and lead the bank's mortgage department, focusing on strategy, staffing, and revenue goals. * Create a comprehensive suite of mortgage products and services. * Establish policies, procedures, and workflows to ensure compliance and operational efficiency. * Recruit, train, and manage Mortgage Loan Originators (MLOs) and operations staff. * Drive growth and profitability within the mortgage division. * Ensure underwriting standards are met and loans comply with regulatory and secondary market guidelines. * Manage vendor relationships and mortgage software applications. * Represent the bank in community and civic activities to enhance market presence. * Manage foreclosure and bankruptcy processes, overseeing files related to default law, including title issues and contested foreclosures. * Provide oversight of the sub-servicer's foreclosure and bankruptcy attorney network, ensuring proper case management and cost allocation. * Implement standardized processes and best practices for insurance policy placement to enhance customer experience and ensure compliance. * Conduct assessments and measurements of sub-servicing activities, particularly focusing on property and casualty insurance matters. * Establish rigorous quality control measures to maintain high standards of service and compliance. * Collaborate with stakeholders to evaluate the impact of climate factors on affordability, ownership costs, and Mortgage Servicing Rights (MSR) valuations. * Train team members and strategic partners on best practices related to foreclosure and bankruptcy. * Assist the Sub-Servicing Oversight Team in ensuring all sub-servicers and third parties comply with standards and regulatory requirements. * Engage with investors and insurers to advocate for policies beneficial to all stakeholders. * Undertake special projects or strategic initiatives as assigned by senior leadership. * Perform other duties as necessary, including travel. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * 12+ years of mortgage servicing experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives * Minimum of 5 years of Mortgage Default Experience * Minimum of 5 Years of Mortgage Subservicing Experience *Additional Qualifications* * Deep knowledge of mortgage regulations and secondary market guidelines (Fannie Mae, Freddie Mac). * Running servicing operations and establishing an end to end servicing oversight control for a bank. * Strong leadership, communication, and analytical skills. * Proficiency in loan origination software (e.g., Encompass) and Microsoft Office. * Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization * Excellent negotiation skills and highly collaborative planning ability, excellent diplomacy, tact, judgment, problem-solving and decision-making skills * Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently * Strong quantitative, governance, and analytical abilities * Ability to solve complex problems and drive structure through ambiguity * Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership * Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio) *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $0 - $0 per hour. Exact compensation may vary based on skills, experience, and location. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred. Certifications, Licenses, and Other Special Requirements Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Vision Brookdale is an equal opportunity employer and a drug-free workplace. Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions. Assists Manager with daily supervision of dining services associates. Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion. Adheres to all safety and sanitation standards. Plans daily menu for residents in accordance with company standards and procedures. Assists in ensuring proper staffing coverage for each shift including making changes due to absences. Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff. Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges. Oversees staff in absence of Manager. Provides supervision for special events. In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy. Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

As a Property Management Supervisor, you will serve as a direct report to the Manager of Property Management and can manage work continuity in the absence of the Manager. The primary responsibility will be assisting the Manager in resolving many of the thousands of matters that are received by Property Management annually. These matters vary greatly in complexity and urgency with a portfolio of approximately 7,000 properties including retail stores, distribution centers and offices in the US and Puerto Rico. Bachelor's degree or equivalent Five years' experience in Commercial Property Management or Commercial Real Estate Demonstrates a comprehensive knowledge of commercial real estate documents, terminology, and practices Demonstrates the ability to adapt to multiple software applications Willingness to learn various software applications and databases Strong written and verbal communication skills Ability to read and interpret commercial real estate documents including, but not limited to, lease agreements, amendments, property deeds, title policies, easement agreements, site plans and surveys. Negotiate disposition deals, use restriction waivers, easements, ECR agreements and any other commercial real estate documents that may be necessary to protect and enhance our real estate portfolio. Supervise a growing team that supports and handles Property Management Matter Resolutions. The areas of responsibility for this direct report would include lease interpretation, negotiations, property dispositions, matter resolutions, and being a business reviewer for new legal documents created in Property Management. Support the Manager of Property Management by handling special projects, mentoring their team, and training new AutoZoners. Manage multiple responsibilities, including their team, and support numerous other departments within the company.

Job Description HOUSEKEEPING SERVICES SUPERVISOR Shift: 8 AM - 5 PM | Flexible, on weekends when needed Salary: $60,000 Other Forms of Compensation: none ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM's clients include many household names from the life sciences, technology, oil & gas and manufacturing markets. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email **************************. Job Summary As a Housekeeping Service Supervisor, you will be responsible for assisting in the successful operation and customer service of the EVS/housekeeping department. Essential Duties and Responsibilities: Maintains a high level of cleanliness in assigned areas. Participates in recruitment and staff selection process. Assists with housekeeper scheduling. Assigns established work areas and or project duties. Plans and coordinates project work. Attends and participates in departmental staff meetings, development and training courses. Provides and monitors individual guidance and motivation to employees. Participates in facility Quality Assurance Program as required. Works with chemicals on a constant basis requiring special clothing or safety equipment. Assigns equipment to staff; monitors daily equipment use, cleaning and maintenance. Ensures that all equipment is clean and professional in appearance at all times. Assists housekeepers on an as needed basis. Performs other duties as assigned. Qualifications: 4 years of support services, military, housekeeping, and/or facilities maintenance experience. 1 or more years of supervisory/management experience. Strong work ethic, intense drive, and initiative for quality and customer service. Excellent written and oral communication skills. Excellent problem-solving skills both one-on-one and in group situations. Ability to utilize a participative approach to managing staff. Understanding of budgeting processes and awareness of profit and loss concepts. Excellent administrative and organizational skills and an ability to prioritize. Ability to function appropriately under stressful conditions. CRCST or any other applicable sterile processing certification is preferred. Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. Associate's degree is preferred. Apply to ESFM Services today! ESFM is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Eurest Services maintains a drug-free workplace. Associates at ESFM are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. ************************************************************************************* Req ID:1488589 ESFM ASA B GRIFFIN

M1 Global is seeking a Security Operations Center (SOC) Supervisor to lead and oversee a site level SOC team, ensuring security remains a cornerstone of operational. This role involves leads a team of SOC Analysts, optimizing real-time monitoring and response processes, and driving strategic improvements to physical security operations. Key Responsibilities * Operational Oversight & Resource Management: Involves maintaining daily schedules to ensure consistent post coverage and staffing. * The service is responsible for delivering timely and accurate incident reporting and collecting key operational metrics for performance analysts. * Support & Quality Assurance: Provides crucial information from centralized security systems to support field operations. * The service delivers investigative support for security incidents and internal audits and ensures continuous quality assurance across all services. * Monitoring Analysis & Communication: Functions as the primary point of contact for the continuous monitoring of all physical security systems (access control, alarm, CCTV) and provide timely communications and actionable intelligence derived from this oversight. * Supervise and mentor a team of SOC Analysts, including scheduling shifts, performance evaluations, and professional development * Lead crisis communication and response efforts, including directing team actions during incidents and supporting business continuity planning * Review and compile documentation for reports, audits, investigations, and compliance purposes * Monitor team performance metrics, identify training needs, and facilitate drills, tabletop exercises, and ongoing education Required Qualifications * Bachelor's degree in security management, criminal justice, information technology, or a related field (or equivalent experience preferred) * 5+ years of SOC experience with at least 2 of those years in a supervisory role within a SOC, command center, or physical security operations * In-depth knowledge of video surveillance, access control, intrusion detection, and alarm systems * Proven leadership skills with experience in team management, conflict resolution, and performance coaching * Exceptional situational awareness, decision-making, stress management, and strategic thinking abilities * Ability to work flexible hours, including oversight of rotating shifts, nights, weekends, and holidays Pay & Benefits * Competitive salary commensurate with experience * Comprehensive medical, dental, and vision insurance * Generous paid time off and holidays * 401(k) with company match * Ongoing training, leadership development, and career advancement opportunities We are Equal Opportunity Employer

Lead with Purpose at Cole Neuroscience Center! University Physicians' Association, Inc. is seeking an experienced Office Supervisor to join our team at The Cole Center for Parkinson's & Movement Disorders at Northshore, a leading specialty practice dedicated to exceptional patient care. This is an exciting opportunity for a motivated professional to oversee daily operations, support a talented team, and ensure a smooth, patient-focused experience. Location: Knoxville, TN • Cole Neuroscience Center at Northshore Schedule: Full-Time | Monday - Friday Why You'll Love This Role Impactful Leadership: Play a key role in shaping clinic operations and driving quality care. Collaborative Environment: Work closely with providers, staff, and administrators in a supportive setting. Competitive Benefits: Comprehensive package including health, dental, vision, PTO, and 401(k) with company match. What You'll Do Oversee daily clinic flow to ensure efficiency and patient satisfaction. Manage staff schedules, weekly payroll, and performance reviews. Develop and implement office policies in alignment with hospital standards. Coordinate financial performance, including reimbursements and operating costs. Partner with billing teams to ensure accurate charge capture and reimbursement. Serve as the liaison between providers, staff, vendors, and hospital departments. Monitor quality measures and implement process improvements. Handle credentialing and compliance requirements. Resolve customer satisfaction concerns promptly and professionally. Other duties as assigned by Practice Administrator Ready to take the next step in your healthcare leadership career? Apply today and join a team that values excellence, collaboration, and patient-centered care! Requirements What We're Looking For Minimum 3 years of physician office management experience in a healthcare setting. Strong leadership, organizational, and communication skills. Ability to manage multiple priorities in a fast-paced environment. Knowledge of billing processes, scheduling, and healthcare compliance. Ready to take the next step in your healthcare leadership career? Apply today and join a team that values excellence, collaboration, and patient-centered care!

Full-time Description We are seeking a reliable Office Supervisor to oversee daily operations at one of our practice locations. This role provides leadership and guidance to the office team, ensures smooth operational workflows, and supports the delivery of excellent patient care. Duties and Responsibilities Supervise and lead staff, ensuring productivity, professionalism, and team collaboration. Oversee day-to-day practice operations, including scheduling, patient flow, and administrative tasks. Monitor and maintain operational efficiency, assisting with process improvements and troubleshooting issues. Support financial operations, such as billing oversight, collections, and reporting, in coordination with management. Serve as a point of contact for patient inquiries, concerns, and escalations, ensuring a positive patient experience. Assist with staff training, onboarding, and performance feedback in accordance with company policies. Collaborate with the Practice Manager and other leadership to align practices across multiple locations. Ensure compliance with HIPAA, OSHA, and company policies in all operational activities. Perform other duties as assigned to support smooth and efficient practice operations. Requirements 2+ years of experience in dental or healthcare office operations preferred. Previous supervisory or team leadership experience preferred. Strong organizational, communication, and problem-solving skills. Detail-oriented, reliable, and able to manage multiple priorities in a fast-paced environment. Proficiency with office software, scheduling systems, and dental management software. Professional demeanor and commitment to delivering exceptional patient service. High school diploma or equivalent required; associate or bachelor's degree preferred.

Corporate Office - Knoxville, TN We are seeking a hands-on, results-driven Fulfillment Supervisor to lead our day shift teams through daily warehouse operations. This leadership role is responsible for driving performance, ensuring quality and accuracy in order fulfillment, and creating a positive and productive team environment. Work Schedule The Fulfillment Supervisor leads our back half day shift team, which is typically scheduled Wednesday through Saturday, from 7:00am through 5:30pm. Exact hours worked each day will vary as necessary in order to successfully lead the shift. As a salaried supervisor, this role requires the flexibility to work different shifts or extended shifts as needed, based on the demands of the business. What We Offer Highly competitive base salary Paid Time Off including Vacation, Wellness, Holidays and Volunteer Time Medical, Vision and Dental Insurance Options with $0 Associate Premiums for Individual Coverage Generous associate discount Paid Maternity Leave (14 weeks, 100% paid) after 1 year of service Paid Sabbatical after 5 years of service 401k with company match Advancement opportunities within a high-growth organization Key Responsibilities Lead, coach and develop a team of hourly warehouse associates including Team Leads. Champion a culture of teamwork, accountability, and service excellence. Communicate performance expectations and provide real-time feedback. Monitor daily workload and staffing to ensure timely and accurate order fulfillment. Coordinate shift start-up and close-down procedures, including daily reporting. Maintain accurate records of productivity, attendance, and compliance metrics. Enforce safety, quality, and operational standards. Additional duties as assigned. Qualifications & Experience 2+ years of experience in fulfillment, distribution, or warehouse operations, including supervisory responsibilities is ideal. We will consider candidates with successful retail, restaurant or other comparable experience. E-commerce fulfillment experience preferred. Strong organizational and communication skills with the ability to lead by example. Familiarity with WMS or warehouse management systems. Proficient with Gmail, Excel, Google Sheets, MS Word and Google Docs Successful completion of pre-employment background check. Bachelor's Degree with a major in Supply Chain or related field a plus, but not required. Bilingual (Spanish + English) a plus, but not required. Physical Requirements Able to stand, walk for up to 12 hours. Able to push, pull, grasp, bend, lift, stretch and reach both below the waist and above the head. Ability to lift up to 25 lbs. frequently, up to 50 lbs. occasionally Vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to read, speak, write and understand Basic English. Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For 2023 #4 in Fortune Best Workplaces in Retail™ 2022 #93 in Best Workplaces for Millennials™ 2023 #34 in Fortune Best Workplaces for Women™ 2022

Summary: The Marketing Data & Lead Coordinator is responsible for researching, managing, and maintaining contact and lead information to support marketing and business development efforts across SMS Holdings and its subsidiary companies. This role plays a critical part in identifying new market opportunities, researching RFPs across multiple vertical industries, maintaining CRM data integrity, and supporting integrated marketing initiatives that drive growth. This position is ideal for a detail-oriented, analytical professional who enjoys research, data accuracy, collaboration, and contributing to a fast-paced, high-performing marketing team. Essential Duties and Responsibilities: Research, evaluate, and track RFP opportunities across multiple vertical industries, determining alignment with established pursuit criteria and identifying exceptions when warranted. Research, mine, and analyze leads using traditional methods and online tools to support business development and marketing initiatives. Analyze sales leads and ensure accurate qualification, documentation, and distribution to appropriate internal stakeholders. Build, maintain, and manage prospect, customer, competitor, and account databases using Salesforce.com. Enter, update, and maintain accurate lead, contact, and account records in Salesforce.com, ensuring data integrity and completeness. Manage and maintain customer and prospect contact records throughout the sales and marketing lifecycle. Define, generate, and distribute daily, weekly, and ad hoc CRM reports to support leadership reviews, status meetings, and prospect engagement discussions. Provide administrative, research, and operational support to the Marketing and Business Development teams. Maintain detailed records of work completed, research conducted, and data updates. Support trade shows, events, and conferences by coordinating registration, logistics, materials, internal attendee details, and expense tracking. Other duties as assigned.

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Clarksville, 1000 Boolean Drive Clarksville, TN Division: Solutions Job Posting Title: Supervisor II Travel Team East Time Type: Full Time POSITION SUMMARY The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and customer communication activities daily, including labor scheduling, space utilization, equipment and manpower. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems. Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor is responsible for supervising the receiving, warehousing and shipping of products in a manner consistent with company service and cost objectives. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES · Conducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement. · Effectively keeps senior management and client representatives informed of critical issues that affect the operations · Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in the site's operating agreement with the client. · Implements and reports on-going cost savings measures. Provides ideas and suggestions for more efficient operations. · Meets all client specified KPI's and complies with Quality system requirements. · Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to fairly and equitably supervise, counsel, and (where needed) discipline team members. Provides direction and support to Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities. · Has overall training and evaluation responsibilities of warehouse staff. · Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff. · Reviews pending jobs or trends, plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs. · Trains new staff in assigned duties, or delegate training responsibility to experienced team members. Assesses progress of trainees and adds additional duties as appropriate. · Keeps informed of quantity and quality of jobs being performed throughout the day, providing guidance and advice as necessary. · Assigns supervisory duties to experienced team members acting as leads for lower-level warehouse staff. Keeps abreast of progress or problems. · Keeps Manager advised of progress or problems requiring attention on a daily basis. Holds regular meetings with warehouse staff to assess the group's overall status. Discusses ideas for improvement. Keeps staff informed of new developments. · Assists in the physical operations as needed. · Delivers results by leveraging the skills of the right people at the right time · Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction · Provides ongoing growth and development opportunities for team members · Provides input and conducts annual performance reviews for team members · Supports adherence to Standard Operating Procedures (SOPs). · Supports and trains team members with adherence to SOPs (corporate and client) SKILLS & ABILITIES Education & Experience: · Must have a High school diploma or general education degree (GED) · 3 years' experience working in a logistics/distribution/relevant environment · 1 year experience in a supervisory role · Preferred: Prior MHE certification / knowledge of basic MHE operation DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.

at Empire Packing INVENTORY SUPERVISOR 1. Overseeing a team of employees to achieve business results.a. Ensuring plant Safety, GMP and SQF programs are followed.b. Achieves inventory counts and audit targets in a safe and efficient manner.c. Coordinate inventory control processes with procurement, production, and warehouse departments to achieve and sustain results.d. Supports inventory personnel by maintaining a visible presence in the facility and promoting an engaged team-oriented work force.2. Serve as a supervisor over inventory control functions; train and provide work direction and guidance to assigned team members.a. Supervise and participate in inventory cycle counts and issuance processes. Coordinates and participate in monthly and annual physical inventory counts.b. Regularly audit the receiving and goods issue processes for accuracy and policy compliance.c. Maintain reports and findings of all counts and audits and report discrepancies and issues to manager.d. Make recommendations regarding proper storage, inventory and warehousing procedures and improvements in warehouse efficiency.e. Provides training for team members on company policies, rules, regulations and job specific duties and responsibilities.f. Troubleshoot issues on the floor before escalating to upper management.3. Regularly reviews all company policies and standards to ensure company compliance.a. E21 liaison between the floor and demand planning, production, and IT Software Supportb. Ensures Safety, GMP's, SQF policies are followedc. Ensure that the warehouse and all work areas are properly maintained for cleanliness and safe working environmentd. Ensure that any incidents or safety issues are reported immediately.e. Stays updated on all company policies, OSHA, and other regulatory standards.4. Ensure all procedures are being followed according to official standard operating procedures (SOPs) including, but not limited to the following:a. Inbound receipts accurately counted in and received.b. Put away transactions completed and move to appropriate storage locations.c. Production supply set up and transactions completed daily in accordance with daily department schedules.d. Creating and/or destroying license plates in stack-off.e. Moving product from stack-off to the appropriate storage racks.f. Picking license plates from the racks to the staging locations.g. Reconciling the staging locations daily before work orders are closed.h. Reporting any procedure or inventory deviations to upper management The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. To assist in achieving that goal, we conduct drug, alcohol, and background checks for all new team members post-offer and prior to the start of employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.We offer a full range of benefits including health care, life insurance, and a 401 (K) plan. Empire/JBS USA is an equal opportunity employer.The applicant who fills this position will be eligible for the following compensation and benefits: Benefits: Vision, Medical, Dental coverage begin after 60 days of employment Paid Time Off: Vacation days and 6 company observed holidays 401(k): Company match begins after the first year of service and follows the company's vesting schedule Base salary range of ($49k - $66k) EOE/ Vets/Disabled

Job DescriptionBenefits: 401(k) matching Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance Support Services SupervisorStatus: Full-Time, Non-Exempt Reports To: Support Services Manager Position Summary The Support Services Supervisor leads front-office operations to ensure patients receive timely, accurate, and professional service. This role oversees support staff, monitors workflow, and supports registration, scheduling, and check-out functions. The ideal candidate is organized, confident, and leads with professionalism, accountability, and teamwork. Primary Responsibilities Supervise and support front-office staff and adjust assignments based on patient volume and workflow Train new employees and reinforce accuracy, service standards, professionalism, and communication Ensure accurate documentation, insurance verification, and referral requirements Support proper scheduling and provide hands-on help during peak patient flow Monitor copay and balance collection; reconcile daily cash drawers Respond to patient concerns professionally and communicate clearly with providers and staff Secondary Responsibilities Provide coverage for registration, scheduling, phones, and check-out as needed Maintain supply organization and coordinate vendor or facility needs Participate in meetings, training, and continuous improvement efforts Follow HIPAA, OSHA, safety, and internal compliance standards Qualifications High school diploma or equivalent required Prior medical office experience preferred Leadership, scheduling, billing, or patient-service experience highly valued Ideal Strengths Strong verbal communication and service mindset Accuracy, attention to detail, and follow-through Calm, professional presence in a fast-paced environment Ability to resolve problems and manage competing demands Compensation & Wage Structure Wage: $20.00 per hour Eligible annually for cost-of-living wage increases, based on organizational guidelines and annual review outcomes Job Details Job Type: Full-time Expected Hours: 40 hours per week Medical Specialty: Dermatology Schedule 8-hour shift Monday through Friday Why This Role Matters This position directly influences the patient experience at check-in, throughout their visit, and during follow-up scheduling. Our team values service, humility, and accountabilityand we are proud of the standard we strive to uphold every day. If leadership through service is important to you, and you enjoy helping a team operate smoothly and efficiently, we encourage you to apply. Employment Contingencies: Employment may be contingent upon background screening, reference verification, and compliance with internal policies.

Maintains a safe, clean and orderly dorm by effectively controlling student behavior. MAJOR DUTIES AND RESPONSIBILITIES: Ensures accurate accountability of students that are present for duty on center. Provides counseling and guidance to students in assigned dorm on attitude, behavior and inter-personal relationships with others. Monitors student activity in the dorm and ensure appropriate student behavior. Directs students and may assist during maintenance and clean up of dorms and dorm areas. Provides students with training in independent living and leadership skills. Reinforces positive behaviors and holds students accountable for negative behaviors. Maintains all shift logs, enters data into the Center Information System and Student Folders and reports any unusual or critical incidents to superiors. Supports Dorm Supervisor, Counselor and other team members in providing effective case management services to students on their assigned caseloads. Acts as a member of a team with other Independent Living Advisors assigned to a dormitory by completing assigned shift duties and communicating all shift specific information appropriately. Acts as an advisor to Student Peer Court. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization. SKILLS/COMPETENCIES: Ability to relate to and work with disadvantaged youth Proven customer service skills Excellent communication skills, both written and verbal Ability to meet frequent deadlines and handle stressful, hectic situations without loss of efficiency and composure Proficient in the use of computer software such as MSWord, Excel and Outlook, etc. EDUCATION REQUIREMENTS: High School Diploma or GED. EXPERIENCE: Residential experience in a group home or college dormitory setting preferred. OTHER: Must possess a valid driver's license with an acceptable driving record. ADA REQUIREMENTS: In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose an undue hardship on the company. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. PHYSICAL ACTIVITIES: Reading, writing and communicating fluently in English Hearing and speaking to express ideas and/or exchange information in person or over the telephone Seeing to read labels, posters, documents, PC screens, etc. Sitting, standing, moving about or walking for occasional or frequent periods of time Dexterity of hands and fingers to operate a computer keyboard and other office equipment Kneeling, bending at the waist, stooping and reaching overhead Retrieving and storing files and supplies; occasionally carrying and/or lifting light objects WORKING CONDITIONS: General office and dormitory setting Indoor and outdoor environment May be required to work a flex schedule to include evenings and/or weekends Exposure to possible confrontations with students

The Cash Management Supervisor is responsible for supervising the cash management department, overseeing, and completing banking activities. To perform this job, an individual must accomplish each essential function satisfactorily, with or without a reasonable accommodation. * Coordinate all banking activities including, but not limited to, draft deposits, account payments and intercompany transfers * Initiate paperwork to open and close bank accounts * Update and maintain all bank account signature cards * Print, scan, and save daily bank activity for all skilled nursing facilities and ancillary companies * Download, scan, and save all monthly bank statements * Assist with completion of monthly bank reconciliations for all accounts * Ensure checks have cleared and process stop payments if needed * Order checks and envelopes when needed * Process remote deposits * Upload AP check reports to positive pay * Manage check exceptions daily to pay or return * Supervise employees performing cash management functions * Other duties as assigned JOB REQUIREMENTS: * Effective communication and active listening skills * Successfully complete required training * Handle multiple priorities effectively * Maintain an established work schedule Required Computer Software/Equipment Used: * Various operating systems, including Sage Intacct * Standard office equipment * Microsoft Suite applications * Desktop, laptop and/or iPad REQUIRED QUALIFICATIONS: * Education: o Bachelor's degree preferred * Experience: o Five (5) years of related experience SUPERVISORY RESPONSIBILITIES: * Supervise cash management employees * Reviews performance of employees in the cash management department, including recommending salary increases, promotions and discharges * Supervisor frequently determines priorities * Occasionally needs manager's direction due to extraordinary circumstances

QUALIFICATIONS: * High school diploma, GED certification or equivalent is required. * A valid driver's license is required. * Minimum Age Requirement: Must be at least 21 years of age. * Be proficient with Microsoft Suite (Microsoft Word, Excel, Outlook, and Teams) * Strong written and verbal communications skills. * 1 year minimum of Corrections, Military Police, Police, or Inmate/Detainee Transportation experience * Superior interpersonal abilities. Ability to get along with diverse personalities, interact tactfully, display maturity, and practice flexibility. * Preferred: Possess valid Class B commercial drivers' license with air brake and passenger endorsements. * Preferred: A Bachelor's degree * Preferred: Supervisor or Management experience in a related industry such as Corrections or Transportation. ESSENTIAL FUNCTIONS: The successful applicant should be able to perform ALL of the following functions at a pace and level of performance consistent with the actual job performance requirements. * Direct, supervise and monitor the Transportation Officers in their performance regarding all aspects of transportation operations to include but not limited to: administration, regulatory compliance, officer management, safety and security, customer service, trip efficiency, reporting requirements, risk management, asset management, and adherence to policy and procedures. * Communicates and supports the vision of TransCor America, LLC and ensures alignment with TCA goals * Guides and directs staff in the safe and orderly operation of the Field Office in a manner that promotes public safety, staff safety and a secure and humane environment for inmates, detainees and/or residents. * Conduct and assists in the scheduling and planning of required trip activity as directed the by the Transportation Supervisor. * Follows operational policies, procedures and emergency plans to ensure the proper operation of the Field Office is consistent with federal/state law(s), TCA policy, CCA policy (as applicable) and contractual obligation(s). * Effectively communicates responsibilities, authority and accountability to all direct subordinates. Motivates and encourages staff to perform their duties consistent with policy and procedures. * Plans, schedules and conducts maintenance on equipment to include restraints, weapons, vehicles and as directed by the Transportation Supervisor. * Attends staff meetings as directed to maintain effective communication and consistency of operational effectiveness and efficiency. Promotes effective communications and the proper flow of relevant information to management, staff, CCA officials, contracting agency representatives (when required) and general public, using tact, diplomacy, understanding, fairness, firmness and good judgment. * Provides as positive work environment through mentoring, coaching, communication, and feedback. Keeps the Transportation Supervisor informed with on operational issues to include staff issues. * Read, analyze and interpret documents, handwritten text, correspondence, policies, technical procedures, governmental regulations, reports, directions for forms completion and other simple or moderately complex documents. * Will be required to perform other duties as requested, directed and/or assigned. SUPERVISORY RESPONSIBILITIES: * Transportation Officers. TRAINING REQUIREMENTS: * Orientation Training as specified in TransCor America policy 3-11. * Annual re-certifications and in-service training courses specified in TransCor America policy 3-11 including obtaining and maintain Officer in Charge certification. * Any additional training as deemed necessary.

Supervisor - Service Operations JOB PROFILE The Supervisor-Service Operations position is responsible for managing all skilled service mechanics/technicians, support staff at the designated location. Assigns work & directs staff to ensure that safe, appropriate and efficient repairs are performed. Interacts with customers and other supervisors regarding service progress. ABOUT THE COMPANY Thompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region. Since 1944, Thompson Machinery has been an industry leader, renowned for superior solutions, lasting relationships, and stronger communities. Serving a broad range of customers in the construction, forestry, mining, industrial, governmental, and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider. BASIC REQUIREMENTS High school diploma required, college and/or technical education preferred. Service Technician training and/or equipment service and maintenance training through accredited technical schools, equipment dealerships or manufacturer factory training preferred. Five or more years of previous hands-on equipment diagnostics and advanced troubleshooting experience working on Caterpillar construction equipment. Able to work a flexible schedule, including nights, weekends and on-call hours as required. Demonstrated professionalism, integrity, adaptability and a strong customer service focus. Sense of urgency and self-initiative, and the personal drive for success. Excellent communication skills. Must be able to travel as required for meetings and training (less than 15%). RESPONSIBILITIES Assigns work within company facilities and at remote field locations, aiding technicians in prioritizing and locating field service customers. Coordinates contact with technicians to support parts availability and parts orders, timely completion of work orders, and development of work schedules. Interacts with individual and commercial equipment customers and with company Product Support leadership regarding service status. Conduct annual performance reviews for assigned operational unit. Investigate & document events of work related Injury and/or property damages. Maintain effective work, vacation and training scheduled for assigned staff. Submit accurate time records related to work performed and/or hours worked. Respond to customer inquiries related to service. Safety Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities. Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job. Customer Satisfaction Respond to all customer requests in a professional and courteous, timely and responsive manner. Maintain a clean, professional personal appearance at all time, meeting all Company standards for professionalism. Keep the Manager continually apprised to assist in answering customer questions and problems when necessary. Business Supports the organization's mission, vision and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment. Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks. Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers. Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work. Maintain company and product confidentiality. Attend and participate in all meetings, trainings, and activities as required. Adhere to all Company policies and departmental procedures and rules. All other duties as assigned. Work Conditions Maintain a clean, safe working environment. Communicate effectively, verbally and in writing. Must be honest, reliable, and dependable, and display a positive attitude. Must be able to work well under occasional pressure or within work standards and deadlines. Must be able to work independently and/or with others in a team environment. Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed. Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance. Physical Requirements Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position. Able to lift up to 20-50 pounds occasionally. Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with the candidate's experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.

QUALIFICATIONS: High school diploma, GED certification or equivalent is required. A valid driver's license is required. Minimum Age Requirement: Must be at least 21 years of age. Be proficient with Microsoft Suite (Microsoft Word, Excel, Outlook, and Teams) Strong written and verbal communications skills. 1 year minimum of Corrections, Military Police, Police, or Inmate/Detainee Transportation experience Superior interpersonal abilities. Ability to get along with diverse personalities, interact tactfully, display maturity, and practice flexibility. Preferred: Possess valid Class B commercial drivers' license with air brake and passenger endorsements. Preferred : A Bachelor's degree Preferred : Supervisor or Management experience in a related industry such as Corrections or Transportation. ESSENTIAL FUNCTIONS: The successful applicant should be able to perform ALL of the following functions at a pace and level of performance consistent with the actual job performance requirements. • Direct, supervise and monitor the Transportation Officers in their performance regarding all aspects of transportation operations to include but not limited to: administration, regulatory compliance, officer management, safety and security, customer service, trip efficiency, reporting requirements, risk management, asset management, and adherence to policy and procedures. • Communicates and supports the vision of TransCor America, LLC and ensures alignment with TCA goals • Guides and directs staff in the safe and orderly operation of the Field Office in a manner that promotes public safety, staff safety and a secure and humane environment for inmates, detainees and/or residents. • Conduct and assists in the scheduling and planning of required trip activity as directed the by the Transportation Supervisor. • Follows operational policies, procedures and emergency plans to ensure the proper operation of the Field Office is consistent with federal/state law(s), TCA policy, CCA policy (as applicable) and contractual obligation(s). • Effectively communicates responsibilities, authority and accountability to all direct subordinates. Motivates and encourages staff to perform their duties consistent with policy and procedures. • Plans, schedules and conducts maintenance on equipment to include restraints, weapons, vehicles and as directed by the Transportation Supervisor. • Attends staff meetings as directed to maintain effective communication and consistency of operational effectiveness and efficiency. Promotes effective communications and the proper flow of relevant information to management, staff, CCA officials, contracting agency representatives (when required) and general public, using tact, diplomacy, understanding, fairness, firmness and good judgment. • Provides as positive work environment through mentoring, coaching, communication, and feedback. Keeps the Transportation Supervisor informed with on operational issues to include staff issues. • Read, analyze and interpret documents, handwritten text, correspondence, policies, technical procedures, governmental regulations, reports, directions for forms completion and other simple or moderately complex documents. • Will be required to perform other duties as requested, directed and/or assigned. SUPERVISORY RESPONSIBILITIES: • Transportation Officers. TRAINING REQUIREMENTS: • Orientation Training as specified in TransCor America policy 3-11. • Annual re-certifications and in-service training courses specified in TransCor America policy 3-11 including obtaining and maintain Officer in Charge certification. • Any additional training as deemed necessary.