Support Posting: S
PCN#: 100355
Contract Type: Temporary 25/26 School Year
Position Title: Extended Day AssistantSupervisor part time
Remarks: 5 hours per day / 9/10 months per year
Date Posted Internally:
Requirements: See . Union Public Schools Support job descriptions are available at ***********************************
Salary: $13.99 - $14.51** per hour (Based on education and experience)
**Internal candidates, contact Human Resources
$14-14.5 hourly 16d ago
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Customer Service - Supervisor Customer Service 105-4001
Community Care 4.0
Assistant supervisor job in Tulsa, OK
The Customer Service Supervisor will build a strong team of Customer Service Representatives and shape staff behaviors to accomplish desired results to meet the expectations and needs of our members, providers and internal customers. You will be responsible for providing ongoing coaching to inspire our Customer Service Representatives to deliver exceptional customer service as well as coaching to develop CSRs in their current role or to take on additional responsibilities. You will play a collaborative role in growing and implementing company standards and processes. You will communicate within the department and interdepartmentally and should be analytical, supportive and prepared to act as a resource. You will be responsible for meeting and maintaining performance benchmarks, meeting operational compliance requirements required by CMS regulations, company and departmental policies and managing critical processes. To ensure success you need to employ prudence and tact in interacting with others and be focused on customer and staff retention. Be a driver of change and passionate about helping employees adapt to organizational change.
KEY RESPONSIBILITIES:
Perform to a high level of accuracy through effective time management, being meticulous and organized.
Manage and assess customer service staff activities and provide CSRs with regular performance-related feedback and coaching.
Strategizing and monitoring of daily activities of customer service operation and telephone performance standards. Make staff adjustments as required.
Hiring, training and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems to successful resolution for our members.
Ensure CSRs understand and comply with all contact center objectives, performance standards and policies.
Monitor and evaluate CSR performance, provide learning and coaching opportunities and take appropriate corrective action when necessary.
Analyze data and collaborate with other supervisors and members of management to maintain contact center results that maximize customer satisfaction.
Identify operational issues and seek improvements.
Lead and implement change initiatives related to business processes and improvements.
Drive adoption and proficiency changes within the organization.
Coaches and motivates assigned staff to achieve highest quality and quantity of work and to exceed customer expectations.
Responds and resolves member/provider issues/complaints elevated to a supervisory level.
Actively participates on company and departmental committees as assigned. Identifies and communicates any new processes or activities that directly impact employees or operations of department.
Communicates regularly to employees any benefit, network, or process changes that have a direct impact on inquiry responses.
Maintains regularly scheduled meetings to inform and instruct staff of any changes in process or compliance issues.
Assist in the development or review of departmental policies and procedures to ensure operational excellence.
Other duties as assigned.
QUALIFICATIONS:
Thorough knowledge of CMS regulations for MAOs as related to customer service functions.
Proficiency with technology, especially computers, software applications and phone systems.
Excellent problem solving, leadership and customer service skills.
Analytical, efficient, and thorough.
Demonstrated ability to coach, train and motivate employees and evaluate their performance.
Exceptional verbal and written communication skills.
Ability to read, analyze and interpret complex documents including health benefit manuals.
Ability to remain calm and courteous under pressure and navigate tense situations.
Highly organized and attentive to detail.
Successful completion of Health Care Sanctions background check.
EDUCATION/EXPERIENCE:
High School diploma or equivalent; Bachelor's degree preferred.
Three to five years' previous customer service experience preferably in a call center or healthcare environment or equivalent educational experience.
Minimum 1 year in leadership or decision-making role within customer service department.
$27k-34k yearly est. 10d ago
Licensed Insurance Customer Service
Bryan Smith-State Farm
Assistant supervisor job in Tulsa, OK
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:
1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Tulsa, OK. This is an in-office position.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Base Salary
Competitive pay structure
Career growth opportunities
$500 referral bonus*
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$29k-41k yearly est. 28d ago
Customer Service Supervisor
Petsuites
Assistant supervisor job in Tulsa, OK
Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members!
Company Overview:
Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business!
Position Overview:
At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you.
A Day in the Life:
You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!
Pet Host Lead Requirements:
Must be able to handle dogs of all sizes and cats
Must enjoy working with both people and pets
Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean
Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames
Must be able to follow directions and comply with processes and procedures
Must have a keen sense of observation when observing the pets
Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods
Must have computer knowledge/quick learner
Must have Leadership/Supervisor experience in a team oriented environment
Excellent customer service skills, professional
Organized, detail oriented
Daily Responsibilities:
Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
Answer all incoming calls, respond to voicemails and emails.
Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
Manage cash, check, and credit card transactions and reporting/reconciling
Gets to know clients and their pet's names on a regular basis
Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems.
Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed.
Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs.
Obtain vaccination records from veterinary offices and input into the computer.
Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”.
Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies
Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc.
Consult with other departments
Work with a team who all exemplify these qualities:
A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
Must be able to multitask and be very detail oriented. Must be able to start and stop work.
Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
Conflict Resolution - Ability to handle conflict with tact and diplomacy
Good team work and willingness to assist other departments as necessary
Cheerful, friendly, positive team-oriented attitude
Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
Reliable, punctual, and dependable
Ability to work a flexible schedule, including holidays and weekends
Ability to take direction well and apply it independently
Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently
Physically able to handle dogs of all sizes and to lift up to 60 lbs.
Other duties as assigned.
Equal Employment Opportunity
NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor
protected by applicable federal, state or local laws.
Work schedule
Weekend availability
Monday to Friday
Holidays
Supplemental pay
Tips
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)
Life insurance
Disability insurance
Paid training
Employee discount
$29k-41k yearly est. 60d+ ago
Service Supervisor - Western Supply
Education Realty Trust Inc.
Assistant supervisor job in Tulsa, OK
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
JOB DESCRIPTION
* Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
* Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
* Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
* Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
* Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
* Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
* Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
* Assists Community Manager in developing the budget for regular repair and maintenance and capital projects.
* Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
* Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
* Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
BASIC KNOWLEDGE & QUALIFICATIONS:
* High school diploma, GED, or related experience and training.
* Experience in property management maintenance, other building maintenance, or related trade.
* Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices.
* Ability to apply principles of logical thinking to define and correct problems.
* Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
* Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies.
* Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager's use. Property management system experience preferred.
* Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents.
SPECIALIZED SKILLS:
* Incumbents must have EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc.
* Incumbents must have all certifications as required by State and Local jurisdictions.
* Incumbents must have a valid driver's license to operate a golf cart on the property, if applicable.
TRAVEL / PHYSICAL DEMANDS:
* Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
* Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
* Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
* Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
* Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays.
#LI-MS1
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
$35k-55k yearly est. Auto-Apply 19d ago
Bar Supervisor | Part-Time | BOK Center
Oak View Group 3.9
Assistant supervisor job in Tulsa, OK
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Bar Supervisor is responsible for overseeing the alcohol serving of guests in the arena at various Bar locations, including portables & Premium locations, The Bar Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Bar Supervisor will assist the Concessions Bar & Premium Management staff and the rest of the OVG leadership team with projects including training, inventory and special events.
The Bar Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.
This role will pay an hourly rate of $14.00 to $16.00.
Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.
This position will remain open until April 17, 2026.
This position will remain open until April 17, 2026.
Responsibilities
Ensure proper set-up of all Bar locations prior to doors. Set-up duties may include: verifying opening inventory, assigning duties to Bartenders, ensuring sanitation standards are met, verifying that each location is fully operational, ascertaining levels of alcohol production based upon projected guest attendance has been met; assuring that SL or NFP Stand Leader has followed proper procedures for distribution and handling of cash.
Provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events.
Training new & current employees with regarding to property procedure & best practices.
Willing to cover / back-up any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met; assist with Premium Services operations and event needs, as directed.
Ensure work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents. Relays safety/health issues to management immediately.
Ensure event staff are aware of work place expectations; provide on-going assistance, training and mentoring to event staff, promote a positive, enthusiastic and cooperative workplace environment by working side-by-side with staff; reinforce procedures and practices through repetition; lead by example and provide on-going constructive feedback.
Ability to obtain working knowledge of all existing Bar locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas and facility access.
Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages.
Responsible for computing the cost of sale & presenting the guest with the check. Accept payments & provide change as necessary.
Maintains sanitation, health and safety standards in work areas.
Must show demonstrated ability to meet the company standard for excellent attendance.
Assures that the location equipment is operable and clean prior to start of event.
Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
Enforces all company policies and procedures.
Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees.
Assists Management team with projects including training, inventory and special events.
All other duties as assigned by the managers and supervisors.
Qualifications
At Least 1-2 years' experience working in a supervisory capacity in a food & beverage environment.
Ability to supervise the work of others.
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
Ability to speak, read and write in English.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess valid food handling certificate & alcohol service permit if required by state or federal regulations.
Ability to handle cash accurately and responsibly.
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$14-16 hourly Auto-Apply 16d ago
Service Supervisor - Western Supply
Greystar Real Estate Partners 4.6
Assistant supervisor job in Tulsa, OK
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
JOB DESCRIPTION
* Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
* Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
* Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
* Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
* Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
* Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
* Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
* Assists Community Manager in developing the budget for regular repair and maintenance and capital projects.
* Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
* Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
* Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
BASIC KNOWLEDGE & QUALIFICATIONS:
* High school diploma, GED, or related experience and training.
* Experience in property management maintenance, other building maintenance, or related trade.
* Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices.
* Ability to apply principles of logical thinking to define and correct problems.
* Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
* Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies.
* Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager's use. Property management system experience preferred.
* Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents.
SPECIALIZED SKILLS:
* Incumbents must have EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc.
* Incumbents must have all certifications as required by State and Local jurisdictions.
* Incumbents must have a valid driver's license to operate a golf cart on the property, if applicable.
TRAVEL / PHYSICAL DEMANDS:
* Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
* Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
* Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
* Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
* Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays.
#LI-MS1
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
$42k-61k yearly est. 20d ago
Weekend Care Team Supervisor (LPN/LVN)
Oxford Springs Tulsa Memory Care
Assistant supervisor job in Tulsa, OK
Job Description
Do you love where you work? Our LPN/LVN's do! Come join the Oxford family where our core purpose is to experience the joy of serving others and to create meaningful relationships. Our wonderful resident to caregiver ratio helps make this mission possible!
As a Licensed Practical Nurse (LPN or LVN), your benefit package includes:
Medical, dental, vision, and a complimentary life insurance policy
401k plan with an employer match
PTO for both full time and part time team members
Team Member Referral Bonus
Certification cost assistance
Yearly tenure bonus
Your Licensed Practical Nurse (LPN or LVN) duties and responsibilities are as follows:
Position Summary
This position provides ancillary health services and care for residents in the community, including participating in the development of and implementing the services plan for each resident and functioning as a role model and coach for nursing assistants and medication aides.
Essential Functions
General Nursing
Provide general care and treatment for residents as required within the scope of individual licensure and within the state in which the community is located
Provide nursing evaluations/assessments for current and prospective residents as required by federal/state regulations and/or organizational policy
Complete service plans with the resident and/or family as required by federal/state regulations and/or organizational policy
Assure infection control procedures are known and followed by the staff
Assist with move-in and orientation of new residents and designated agents
Administer medications and treatments, and observe the results and document the same
Function as a liaison and advocate for residents with physicians and outside nursing staff
Role Model and Coaching
Complete shift reports with team members to ensure communication of services and resident care needs are reported and addressed
Provide shift supervision to the team by walking rounds, scheduling of break times for team members, and coaching team members on service and process improvements
At times, may be requested to complete team member evaluations
Sales and Customer Service
Function as a point of contact regarding resident health care and/or services, proactively communicating with all stakeholders any change in resident condition.
Meeting with current and prospective families to communicate the provision of health care services in the community.
Promote the scope of services provided within the community to external medical providers.
Successful Behavioral Attributes at Oxford Senior Living
Humility
: Share credit, emphasize team, and define success collectively rather than individually
Positive Attitude
: Display a “can-do” attitude focused on providing solutions
Initiative
: Action-oriented commitment to continuous improvement in all aspects of the business
Emotional Intelligence
: Serve the community by placing the needs of the community team members and residents ahead of your own
Minimum Qualifications
Board certified Licensed Practical Nurse
Current CPR/First Aid Certification
Physical Working Requirements
Ability to travel using personal vehicle, including at night
Able to do occasional lifting of up to 50 pounds
Able to work flexible schedule, including evenings and/or weekends
Team Member is subject to outside environment conditions occasionally, inside conditions frequently, with protection from weather conditions but not necessarily from temperature change
By joining our team as a Licensed Practical Nurse (LPN or LVN), you will be able to help us continue the vision of helping others and creating meaningful relationships. We are looking for positive and humble individuals who have initiative and emotional maturity to help us create a loving, homelike atmosphere for our residents.
Click on the “Apply Now” button to join our friendly, growing team today!
Check out our culture by clicking the link below!
Our Culture | Oxford Senior Living
Oxford Senior Living is an Equal Opportunity Employer.
$39k-63k yearly est. 26d ago
Bar Supervisor | Part-Time | BOK Center
Spectra 4.4
Assistant supervisor job in Tulsa, OK
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Bar Supervisor is responsible for overseeing the alcohol serving of guests in the arena at various Bar locations, including portables & Premium locations, The Bar Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Bar Supervisor will assist the Concessions Bar & Premium Management staff and the rest of the OVG leadership team with projects including training, inventory and special events.
The Bar Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.
This role will pay an hourly rate of $14.00 to $16.00.
Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.
This position will remain open until April 17, 2026.
This position will remain open until April 17, 2026.
About the Venue
The Bank of Oklahoma Center, also known as the BOK Center, is located downtown and serves as the premier sports and entertainment venue of the greater Tulsa region. Offering a 19,199-seat multi-purpose arena and 565,000 total square footage designed to accommodate concerts, family shows and other special events and has been named on multiple occasions one of the country's best venues
Responsibilities
Ensure proper set-up of all Bar locations prior to doors. Set-up duties may include: verifying opening inventory, assigning duties to Bartenders, ensuring sanitation standards are met, verifying that each location is fully operational, ascertaining levels of alcohol production based upon projected guest attendance has been met; assuring that SL or NFP Stand Leader has followed proper procedures for distribution and handling of cash.
Provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events.
Training new & current employees with regarding to property procedure & best practices.
Willing to cover / back-up any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met; assist with Premium Services operations and event needs, as directed.
Ensure work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents. Relays safety/health issues to management immediately.
Ensure event staff are aware of work place expectations; provide on-going assistance, training and mentoring to event staff, promote a positive, enthusiastic and cooperative workplace environment by working side-by-side with staff; reinforce procedures and practices through repetition; lead by example and provide on-going constructive feedback.
Ability to obtain working knowledge of all existing Bar locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas and facility access.
Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages.
Responsible for computing the cost of sale & presenting the guest with the check. Accept payments & provide change as necessary.
Maintains sanitation, health and safety standards in work areas.
Must show demonstrated ability to meet the company standard for excellent attendance.
Assures that the location equipment is operable and clean prior to start of event.
Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
Enforces all company policies and procedures.
Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees.
Assists Management team with projects including training, inventory and special events.
All other duties as assigned by the managers and supervisors.
Qualifications
At Least 1-2 years' experience working in a supervisory capacity in a food & beverage environment.
Ability to supervise the work of others.
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
Ability to speak, read and write in English.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess valid food handling certificate & alcohol service permit if required by state or federal regulations.
Ability to handle cash accurately and responsibly.
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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$14-16 hourly Auto-Apply 16d ago
Service Supervisor - Western Supply
Greystar Management Services 4.7
Assistant supervisor job in Tulsa, OK
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
JOB DESCRIPTION
• Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
• Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
• Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
• Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
• Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
• Assists Community Manager in developing the budget for regular repair and maintenance and capital projects.
• Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
• Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
• Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
BASIC KNOWLEDGE & QUALIFICATIONS:
• High school diploma, GED, or related experience and training.
• Experience in property management maintenance, other building maintenance, or related trade.
• Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices.
• Ability to apply principles of logical thinking to define and correct problems.
• Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
• Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies.
• Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager's use. Property management system experience preferred.
• Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents.
SPECIALIZED SKILLS:
• Incumbents must have EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc.
• Incumbents must have all certifications as required by State and Local jurisdictions.
• Incumbents must have a valid driver's license to operate a golf cart on the property, if applicable.
TRAVEL / PHYSICAL DEMANDS:
• Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
• Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
• Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends, and holidays.
#LI-MS1
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
Corporate Positions
: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
Onsite Property Positions
: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
$30k-41k yearly est. Auto-Apply 17d ago
Supervisor, Administrative - Access Center
Saint Francis Health System 4.8
Assistant supervisor job in Tulsa, OK
**Current Saint Francis Employees - Please click HERE (*************************************************************** **to login and apply.** This position is ECB status - requires a minimum number of worked hours per month as needed by the department; limited benefit offerings.
Variable
\#RNSIND
Job Summary: Supervises and coordinates activities of personnel on day, evening, night, weekend and holiday shifts to maintain continuity of care. Supervises and directs patient admissions, discharges and transfers. Arranges for staffing levels according to patient acuities, census and productivity standards. Assumes administrative responsibility for patient areas as assigned. Identifies, investigates and reports findings on matters which represent performance improvement opportunities.
Minimum Education: Has completed the basic professional curricula of a school of nursing as approved and verified by a state board of nursing, and holds or is entitled to hold a diploma or degree therefrom.
Licensure, Registration and/or Certification: Valid multi-state or State of Oklahoma Registered Nurse License. BLS and ACLS (or PALS) required.
Work Experience: 2 -3 years related experience and supervisory experience.
Knowledge, Skills and Abilities: Working knowledge of Microsoft Word, Excel and Access as might be used in the preparation of correspondence and reports. Effective interpersonal, written and oral communication skills. Ability to integrate the analysis of data to discover facts or develop knowledge, concepts or interpretations. Ability to organize and prioritize work in an effective and efficient manner. Ability to be detailed oriented as required in the examination of clinical and numerical data.
Essential Functions and Responsibilities: Reviews staffing patterns, census and acuity of patients on assigned units to ensure that staffing is consistent with patient needs and productivity standards; observes and monitors staff/patient ratios and adjusts staff appropriately in response to changing needs. Responds promptly to emergency situations, staff requests for assistance/support/guidance, patient/family complaints, and patient care incidents. Prioritizes effectively to investigate, document and/or report and resolve such matters as appropriate. Obtains medications, supplies and medical records as needed to maintain safe, effective and efficient care to patients. Responds appropriately to emergency situations and/or coordinates emergency surgery by initiating calls to operating teams and providing necessary supplies as needed. Utilizes and notifies on-call resources as appropriate. Ensures compliance with nursing/hospital system policies and procedures. Monitors and ensures compliance with infection control, patient safety, and general safety guidelines. Participates in nursing quality program through participation in auditing processes and through demonstrated support of nursing quality initiatives. Demonstrates support of health system mission, vision, and values in performance of job duties. Meets system, hospital and department-specific competencies annually. Supports system, hospital and department goals by attending department meetings, in-services and other educational offerings. Practices self-direction by assuming responsibility and accountability for professional growth. Serves as a role model. Communicates effectively to promote positive relations between nursing staff and nursing management team. Ensures coordination of patient care activities; promotes interdepartmental relations through communication and collaboration. Serves as Incident Commander for disaster situations and drills. Demonstrates effective implementation of emergency response plans as appropriate.
Decision Making: Ability to carry out non-routine procedures under constantly changing conditions, in conformance with general instructions from supervisor.
Working Relationship: Coordinates activities of others (does not supervise). Leads others in same work performed (does not supervise). Has input on performance evaluations but does not prepare or give. Works directly with patients and/or customers. Works with internal/external customers. Works with other healthcare professionals and staff. Works frequently with individuals at director level or above.
Special Job Dimensions: None.
Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Access Center - Yale Campus
Location:
Tulsa, Oklahoma 74136
Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This position has been identified as a safety sensitive position. This statute allows employers to lawfully refuse to hire applicants for safety-sensitive jobs or to discipline or discharge employees who work in safety-sensitive jobs if they test positive for marijuana, even if they have a valid license to use medical marijuana.
**EOE Protected Veterans/Disability**
$25k-36k yearly est. 60d+ ago
Supervisor - Call Center
Maximus 4.3
Assistant supervisor job in Tulsa, OK
Description & Requirements Maximus is seeking a Contact Center Supervisor to join our team. This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment. The Contact Center Supervisor reports directly to the Operations Manager and/or Director. In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager.
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements.
This is a fully remote role.
*Position is contingent upon contract award*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
- Video calls may be requested on occasion. Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Supervisory or team lead experience in a remote contact center environment
- Excellent communication, coaching, and problem solving skills
- Technical proficiency with remote-work technologies
- Ability to troubleshoot basic technical issues related to softphones, VPNs, CRMs, and remote workstation tools
- Process improvement experience, including identifying operational gaps, streamlining workflows, and driving efficiency or quality improvements
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
- Video calls may be requested on occasion. Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
56,000.00
Maximum Salary
$
76,500.00
$25k-33k yearly est. Easy Apply 5d ago
Online Order Filling Team Supervisor
Walmart 4.6
Assistant supervisor job in Sapulpa, OK
Hourly Wage: **$19 - $32 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Employment Type: **Full-Time**
Available shifts:
Location
**Walmart Supercenter #73**
1002 W TAFT ST, SAPULPA, OK, 74066, US
Job Overview
Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and package merchandise, ensuring the accuracy of orders prior to pick up. They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction.
Benefits & perks
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (***********************************************************************
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
$19-32 hourly 11d ago
Practice Supervisor, Satellite Office
Oklahoma Cancer Specialists Management Compa
Assistant supervisor job in Bartlesville, OK
We do more than treat cancer. Be a part of the most powerful team of cancer experts and advocates who invest in the health and well-being of our patients throughout treatment and beyond. As part of the team, you will be pursuing the most advanced, innovative and cost-effective treatment options, so that our patients receive personalized, custom care best suited to their situation.
The Practice Supervisor will manage practice activities and the assigned operational areas for OCSRI Bartlesville Clinic. Assists with the development of practice objectives to ensure financial profitability through short-and-long range planning to achieve and maintain growth. Continually evaluates practice strategies and plans to meet changing national, state, and local needs. Supports and adheres to the Oklahoma Cancer Specialists and Research Institute Compliance Program, to include the Code of Ethics and Business Standards. Qualifications: High School diploma or equivalent required, associate degree preferred. Minimum of five years of office administration and/or clerical experience. Computer skills and knowledge of relevant software (MS Office- Word/Excell) required. Knowledge of clerical administration, principles, and practices of basic office management is highly desired. Must have knowledge of procedures and systems to include filing requirements, record keeping, and financial budget for practice.
Compensation is competitive and commensurate with experience, qualifications, and other relevant factors.
Oklahoma Cancer Specialists and Research Institute is an EEO employer. We offer an excellent Benefits Package which includes medical, dental, vision, voluntary benefits, 401k, paid time off (PTO) and 9 ½ holidays per year.
$36k-51k yearly est. Auto-Apply 6d ago
Service Team (P1-1376949-0)
Panda Express 4.3
Assistant supervisor job in Broken Arrow, OK
Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work environment with team members who become friends. There's always something new to learn, do, and accomplish. If you don't have experience, we'll train you! You'll get opportunities to gain skills that help you rise in your career, no matter where you go. We're all about giving back, so you'll also get the chance to impact your community through our Panda Cares initiative. Let's work together.
Essential Functions for Service Team Associates:
* Provides exceptional dining experience to Guests - Greeting Guests, Serving food and handling payments at cash register
* Maintains the cleanliness and appearance of the store
* Follows Operations Standards and Safety Procedure to serve fresh and quality food
* Works efficiently in fast paced kitchen environment, and may work at different positions - Front counter, Drive Through or Kitchen
* Work effectively with team members to meet daily goals in a fun, positive environment.
How we reward you:
* Flexible schedules
* Great pay
* Free meals while working at Panda
* Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates
* Health Care and Dependent Care Flexible Spending accounts
* 401K with company match
* Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates
* Associate discounts for many brands
* Referral bonus for eligible associates
* Opportunity to give back to your community
* Hands-on paid training to prepare you for success
* On-Going Career & Leadership Development
* Opportunities for growth into management positions
* Pre-Tax Dependent Care Flexible Spending Account
* Please refer to ***************************************************************** for details.
Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.
Qualification:
* Friendly and helpful team members
* Operations experience is a plus
* Some high school
* Food Handler certification may be required depending on local requirements, acquired at your expense
ADA Statement:
While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.
Panda Strong since 1983:
Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.
You're wanted here:
Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to *********************.
$27k-38k yearly est. 60d+ ago
Inventory Supervisor
Zeeco 3.9
Assistant supervisor job in Broken Arrow, OK
Zeeco fosters a robust work environment where employees, from engineering teams to support groups, benefit from a strong culture, trained leadership, and opportunities for growth. Zeeco collaborates with the biggest names in the industry, enabling individuals to broaden their skills alongside teams of subject matter experts.
Job Summary:
The Inventory Supervisor is responsible for overseeing all aspects of inventory control to ensure accurate tracking, management, and optimization of materials. This role leads the inventory team and implements best-in-class inventory practices to maintain operational efficiency and cost control. The Inventory Supervisor collaborates closely with procurement, logistics, and production teams to ensure data accuracy, streamline processes, and support overall supply chain performance.
Key Responsibilities:
Oversee daily inventory operations, including receiving, storing, tracking, and distribution of materials.
Ensures timely receipt & distribution of materials within established timeframes.
Maintain accurate inventory records using the warehouse management system.
Drives consumption of Surplus materials.
Conduct regular audits, cycle counts, and reconciliations to ensure stock accuracy.
Analyze inventory data, prevent shortages, and minimize excess stock.
Implement best-in-class inventory control procedures and practices.
Collaborate with purchasing, production, logistics and product group teams to align processes with the business needs.
Monitor and report key inventory metrics such as turnover rates, surplus usage and carrying costs.
Lead, train, and develop warehouse staff.
Identify opportunities for process improvement and cost savings within the supply chain.
Provides world-class customer service to internal customers & product groups.
Ensure compliance with company policies and safety regulations.
Qualifications:
Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or related field (preferred).
3-5 years of experience in inventory management or warehouse operations.
3-5 years of experience in managing and leading people
Strong knowledge of inventory management systems.
Experience with Microsoft Dynamics SL (Solomon) preferred.
Excellent analytical, problem-solving, and organizational skills.
Strong communication and leadership abilities.
Proficiency in Microsoft Excel and data analysis tools.
Attention to detail and ability to work under pressure in a fast-paced environment.
Working at Zeeco means being part of a people-centric culture and environment built on mutual respect, personal encouragement, professional integrity, and limitless opportunity. Join Zeeco and embark on a fulfilling journey where innovation, collaboration, and personal and professional growth converge.
$33k-44k yearly est. Auto-Apply 60d+ ago
Staffing Supervisor
Elara Caring
Assistant supervisor job in Broken Arrow, OK
At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.
:
Staffing Supervisor
Location: Broken Arrow, Oklahoma
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
About Elara Caring
At Elara Caring, we believe the best place for your care is where you live. Each day, our dedicated teams provide high-quality care to over 60,000 patients in their preferred home setting. We care for patients wherever they are on their health journey, making a meaningful difference in communities nationwide.
As a Staffing Supervisor, you'll play a crucial role in supporting this mission by developing and maintaining an amazing team of compassionate healthcare providers.
Why Join Elara Caring?
Collaborative, supportive work environment
Competitive compensation package
Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
Opportunities for career advancement
Comprehensive medical, dental, and vision insurance plans
401(k) plan with employer match
Paid time off, holidays, and family/pet bereavement leave
Pet insurance available
What You'll Do
Manage ongoing scheduling for homemaking, personal care, and home health aide services, ensuring timely staffing of planned and unplanned absences
Oversee client “without attendant” (CWA) cases, managing holds, updates, and ensuring timely regulatory documentation
Communicate regularly with clients without attendants, documenting all contacts and updates
Submit client communication forms (2067) as needed
Complete compliance tracking for new hires and update attendant availability in Arrow system
Ensure compliance with policy 3040 and conduct or coordinate verbal orientations
Maintain accurate records of caregiver schedules (current and prospective)
Perform other assigned duties and projects to support team success
What We're Looking For
High school diploma or GED required
Strong verbal and written communication skills
60 college credit hours or 2-3 years supervisor experience in home health
Excellent organizational skills
Employment or personal experience with elderly or disabled populations preferred
2+ years of experience in a fast-paced office environment preferred
Access to reliable transportation, valid driver's license, and auto insurance as per state law
Must be available to work weekends and holidays as required
Bi-lingual is preferred
Ready to Make a Difference?
Join us and help build a team dedicated to compassionate care where it matters most-at home. Apply today and become a part of the Elara Caring mission!
This is not a comprehensive list of all job
responsibilities
; a full
will be provided.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
#ElaraGA
We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.
Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law.
Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.
At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location.
This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to ********************.
$33k-46k yearly est. Auto-Apply 60d+ ago
Customer Service - Supervisor Customer Service 105-4001
Communitycare 4.0
Assistant supervisor job in Tulsa, OK
The Customer Service Supervisor will build a strong team of Customer Service Representatives and shape staff behaviors to accomplish desired results to meet the expectations and needs of our members, providers and internal customers. You will be responsible for providing ongoing coaching to inspire our Customer Service Representatives to deliver exceptional customer service as well as coaching to develop CSRs in their current role or to take on additional responsibilities. You will play a collaborative role in growing and implementing company standards and processes. You will communicate within the department and interdepartmentally and should be analytical, supportive and prepared to act as a resource. You will be responsible for meeting and maintaining performance benchmarks, meeting operational compliance requirements required by CMS regulations, company and departmental policies and managing critical processes. To ensure success you need to employ prudence and tact in interacting with others and be focused on customer and staff retention. Be a driver of change and passionate about helping employees adapt to organizational change.
KEY RESPONSIBILITIES:
Perform to a high level of accuracy through effective time management, being meticulous and organized.
Manage and assess customer service staff activities and provide CSRs with regular performance-related feedback and coaching.
Strategizing and monitoring of daily activities of customer service operation and telephone performance standards. Make staff adjustments as required.
Hiring, training and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems to successful resolution for our members.
Ensure CSRs understand and comply with all contact center objectives, performance standards and policies.
Monitor and evaluate CSR performance, provide learning and coaching opportunities and take appropriate corrective action when necessary.
Analyze data and collaborate with other supervisors and members of management to maintain contact center results that maximize customer satisfaction.
Identify operational issues and seek improvements.
Lead and implement change initiatives related to business processes and improvements.
Drive adoption and proficiency changes within the organization.
Coaches and motivates assigned staff to achieve highest quality and quantity of work and to exceed customer expectations.
Responds and resolves member/provider issues/complaints elevated to a supervisory level.
Actively participates on company and departmental committees as assigned. Identifies and communicates any new processes or activities that directly impact employees or operations of department.
Communicates regularly to employees any benefit, network, or process changes that have a direct impact on inquiry responses.
Maintains regularly scheduled meetings to inform and instruct staff of any changes in process or compliance issues.
Assist in the development or review of departmental policies and procedures to ensure operational excellence.
Other duties as assigned.
QUALIFICATIONS:
Thorough knowledge of CMS regulations for MAOs as related to customer service functions.
Proficiency with technology, especially computers, software applications and phone systems.
Excellent problem solving, leadership and customer service skills.
Analytical, efficient, and thorough.
Demonstrated ability to coach, train and motivate employees and evaluate their performance.
Exceptional verbal and written communication skills.
Ability to read, analyze and interpret complex documents including health benefit manuals.
Ability to remain calm and courteous under pressure and navigate tense situations.
Highly organized and attentive to detail.
Successful completion of Health Care Sanctions background check.
EDUCATION/EXPERIENCE:
High School diploma or equivalent; Bachelor's degree preferred.
Three to five years' previous customer service experience preferably in a call center or healthcare environment or equivalent educational experience.
Minimum 1 year in leadership or decision-making role within customer service department.
$27k-34k yearly est. 20d ago
Supervisor, Laboratory Support Services
Saint Francis Health System 4.8
Assistant supervisor job in Muskogee, OK
Current Saint Francis Employees - Please click HERE to login and apply.
Full Time
#ALDIND
Job Summary: Responsible for the overall supervision of pre-analytical and customer service aspects of the laboratory. Supervises laboratory staff performing phlebotomy, patient registration and specimen processing.
Minimum Education: Baccalaureate degree from an accredited college or university preferred.
Licensure, Registration and/or Certification: None.
Work Experience: 1 year laboratory-related experience.
Knowledge, Skills and Abilities: Demonstrated skills in interpersonal relations, delegation and planning. Demonstrated ability to work efficiently, independently and to coordinate activities of others. Effective communication skills and leadership qualities. Experience with word processing, spreadsheet, and database computer application.
Essential Functions and Responsibilities: Assumes responsibilities for the daily operation of the pre-analytical areas of the laboratory. Assures quality and accuracy throughout the pre-analytical systems of the laboratory (specimen collection, processing, transport and patient registration). Oversees point of care testing performed by lab support employees. Develops customer service standards and trains/monitors staff to deliver excellent customer service. Handles customer complaints, investigates and solves complex problems. Supervises personnel and staffing assignments in the department. Interviews prospective employees and makes recommendations on hiring. Evaluates employee performance in a constructive manner, disciplines fairly and recommends compensation to the laboratory manager or director. Writes, reviews, and updates procedure manuals; maintains the department in conformance with regulatory demands. Plans for the present and future needs of the department with regard to equipment, staff and supplies.
Decision Making: Independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only.
Working Relationships: Direct supervision of others - No. of people supervised: (15-20). Prepares and gives performance evaluations. Works directly with patients and/or customers. Works with internal/external customers. Works with other healthcare professionals and staff. Works frequently with individuals at director level or above.
Special Job Dimensions: None.
Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Clinical Laboratory - Muskogee Campus
Location:
Muskogee, Oklahoma 74401
EOE Protected Veterans/Disability
$47k-67k yearly est. Auto-Apply 60d+ ago
Online Order Filling Team Supervisor
Wal-Mart 4.6
Assistant supervisor job in Sapulpa, OK
Do you enjoy shopping? Online orderfillers and delivery associates get to do just that every day. Online orderfillers have the opportunity to shop for our customers and choose just the right apple, or select their favorite cereal. This position is extremely fast paced and is one that gets to spend time in all departments shopping for our customers and filling their online orders.
Order fillers and delivery associates also get to dispense orders to our customers and engage them in conversation throughout the dispensing process. The pace can be intense, especially in the evenings, on weekends, and during a holiday season. There are times when you have to juggle shopping for our online customers while stopping to help our in store customers.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
How much does an assistant supervisor earn in Tulsa, OK?
The average assistant supervisor in Tulsa, OK earns between $25,000 and $44,000 annually. This compares to the national average assistant supervisor range of $28,000 to $55,000.