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Assistant supervisor jobs in Urban Honolulu, HI - 48 jobs

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  • Healthcare Protective Services Supervisor

    Blackstone Consulting, Inc. 4.4company rating

    Assistant supervisor job in Urban Honolulu, HI

    Openings: Honolulu, Hawaii: $125,840 annually About BCI: Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status BCI seeks a dedicated and passionate Protective Services Supervisor to serve as an integral part of the security and care delivery team for a leading healthcare provider. About the Role: The Protective Services Supervisor manages the day-to-day operations of the HPO program for an assigned market, service area, or medical center including operational effectiveness, problem resolution, staffing, scheduling, supervision, and training. Responsible to ensure delivery of high- performance, professional, and technical security functions to protect patients, staff, physicians, visitors, property, and facilities from crime, disruptive activity, and workplace violence. Provides leadership, direction, and support to assigned HPO personnel and resources. When appropriate, the PSPM will perform the role of a Healthcare Protection Officer (HPO) including response to security incidents and workplace violence. Essential Functions Present training materials and information using a variety of instructional techniques, such as role-playing, simulations, team exercises, lectures, computer-based or through other creative avenues Provide an atmosphere in which all Client staff, members and visitors know that the Client responds to and cares about their needs; provide a courteous, respectful and pleasant interaction with each client staff, member and/or visitor; presents a good image of BCI, the Client and its Security Department. Maintain and display good public relations skills when interacting with staff, members and visitors. Organize and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials Evaluate training materials, modes of training delivery, and training content, and amend and revise programs as necessary, to adapt to the changes that occur in the work environment, identify gaps, or new regulations Research and remain current in all Federal and state-wide mandatory training requirements to meet company compliance efforts Read and interpret documents such as police reports, local and state law, instructions and procedure manuals Design, plan, organize training programs, policies and training schedules for employees on common and specialized security subjects in accordance with all legal, contractual and company mandated requirements Learn Healthcare facility-specific procedures and policies Adhere to all company policies and procedures and remain in compliance with local, state and federal regulations Maintain training records and prepare statistical reports to evaluate performance of training activities and instructors Communicate with and support management in achieving training and development objectives and goals for training Other duties as assigned Minimum Qualifications HSD or GED 5+ years experience in security, military, or law enforcement related experience Combined with 3+ years as healthcare security lead Security management, organizational leadership, or similar field California issued Security Guard Card Management of multiple security officers Strong de-escalation skills Excellent verbal and written communication skills Ability to pass Physical Agility Test upon employment Ability to pass Physical Agility Test on an annual basis as a condition of continued employment Preferred Qualifications Law enforcement or military police management Healthcare security supervisor experience Exposed Firearms Permit/Armed Security License
    $26k-35k yearly est. 2d ago
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  • Assistant Resident Services Supervisor (Villages of Moa'e Ku - 1289, 1301,1309 )

    EAH Housing 3.6company rating

    Assistant supervisor job in Ewa Beach, HI

    Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today. What we offer. We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility. We believe in work / life balance. 15 days of vacation per year (which increases based on years of service) 10 paid sick days per year 13 paid holidays Flexible Start Times (REM Onsite Positions) We take care of our employees. Competitive Salaries 403b Retirement Plan with a match to every dollar you save for retirement, up to 5% of your pay Employee Wellness Program Comprehensive Medical Insurance Plans Affordable Dental & Vision Insurance Flexible Spending Account EAP - Mental Health, Financial and Legal Services $1,500 Employee Referral Program EAH University, an in-house training program This position is for a full-time Assistant Resident Services Supervisor to work at Villages of Moa'e Ku, a 192-unit affordable family housing community in Ewa Beach, HI. This is a Tax Credit / HMMF property. Qualified candidates must have 3+ years of social service experience working with the elderly, families and/or the disabled or some related field and a Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience. Salary range: $23.75 - $37.00 per hour; hiring range for new employees is generally $23.75 - $31.00 per hour, DOE. Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role. COMPANY OVERVIEW Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai'i, and plays a leadership role in local, regional, and national housing advocacy efforts. EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our ****************** to learn more about us, our culture, and how we strive to maintain excellence in everything we do. For immediate consideration, please apply to requisition ASSIS004175 on our website at ******************/careers POSITION OVERVIEW Responsible for oversight of the delivery of resident services programming at affordable housing properties that serve families, seniors, and individuals with special needs for assigned property(ies). Assists residents by connecting them with existing social services provided by public agencies or private practitioners within the community. Examines needs for on-site services and explores ways programs and services can be brought to the project. In addition to providing on-site resident services coordination at assigned property(ies), supervises Resident Services Coordinators and/or Activity Coordinators, as assigned. Understands and supports EAH's mission and core values. RESPONSIBILITIES * Coordinates and oversees the delivery of services and program activities to residents both on and off-site. * Supervises Resident Services and Activity Coordinator(s) in assigned properties or portfolio. * As part of the Resident Services team, participates and assists in facilitating staff meetings with other Resident Services Coordinators. * Working with Resident Services Supervisors, develops resident services coordination goals and programs consistent with property, portfolio and EAH goals. * With input from the Resident Services Supervisors, prepares annual reviews for supervised staff. * Provides mentorship to Resident Services Coordinators within assigned portfolio. * Works with Resident Services Supervisors to create individual training plans for each person supervised. * Utilizes and reviews results of intake survey to determine what types of programs and services would benefit the residents. Makes recommendations regarding programs and services based on survey results and needs of property/ies. * Recruits, assists and links residents with services and program activities. * Maintains data and resident participation reports and prepares all statistical and narrative program reports as required by funding entities and EAH management. * Working with Resident Services Supervisors, provide input and monitor the onsite services budgets. * Obtains written release/consent from residents to access their records and communicate with resource providers as appropriate. * Defines and monitors individual service plans for seniors in transition because of aging and increasing need for services to "age in place," and residents whose behavior is detrimental to other residents and/or the resident's own ability to stay in permanent housing. * Attends Resident Council meetings as needed and works with the Council and residents to encourage higher levels of participation and access to program activities. * Interfaces with provider agencies, public agencies, and community volunteer groups to maximize effectiveness of program activities. * Monitors participating agency involvement for quality and compliance with memorandums of understanding. * Obtains resident feedback on effectiveness and quality of programs and their delivery. * Participates in design and implementation of program evaluation with the Resident Services Manager. * Provides assistance and referral services to all residents needing assistance. * Sets up and maintains a directory of providers for use by project staff and residents. * Educates residents on service availability application procedures, client rights, etc. * Assists residents in building informal support networks with other residents, family and friends. * Actively participates in EAH's Injury and Illness Prevention Plan * Regular and predictable attendance. * Other duties as assigned. SUPERVISORY RESPONSIBILITIES Supervises one or more Resident Services or Activity Coordinators. QUALIFICATIONS * Education - Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience. * Experience - 3+ years of social service experience working with the elderly, families and/or the disabled or some related field. Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. CRIMINAL BACKGROUND CHECK REQUIREMENTS EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have received such an offer, you will be required to submit and pass our criminal background requirements. EAH also verifies education and employment history. Any verified discrepancy (resume or online application) may delay your background check results and/or affect your eligibility to work at EAH. Please be advised that certain roles may also require fingerprinting due to legal requirements. If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening. Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH. DRUG TESTING EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH. EAH Housing is an EEO employer. CA BRE #00853495 | HI RB-16985
    $23.8-37 hourly 60d+ ago
  • Coding Supervisor

    Waianae Coast Comprehensive Health Center 4.3company rating

    Assistant supervisor job in Waianae, HI

    This Coding Supervisor (CS) supervises and directs medical coders with assistance of the Associate Director of Revenue Cycle Management (ADRCM). The CS oversees and coordinates the daily activities of the medical coding team to ensure accurate, timely, and compliant coding of clinical documentation in support of optimal reimbursement and regulatory standards. This leadership role is critical in supporting the revenue cycle and compliance functions, ensuring adherence to federal, state, and payer-specific guidelines. The CS assists in developing internal coding guidelines, training, and auditing as well as provides feedback to WCCHC physicians and/or professional staff to facilitate monitoring of medical records to reflect accurate and timely documentation of medical services and charges. The CS will perform coding on all diagnoses, procedures, professional services, and supplies following the American Medical Association (AMA) official coding/reporting guidelines and other third-party payer criteria for the purpose of reimbursement, research, and compliance with state and federal regulations. The CS works in close partnership with the Medical Coder III to provide guidance, escalate complex coding issues, and ensure alignment of coding practices across the team. The role also requires a strong working knowledge of insurance types, payer coverage guidelines, and authorization requirements to ensure claims are billed and coded accurately. The ability to track and trend data related to coding accuracy, denials, and productivity is essential for driving continuous improvement. EDUCATION/EXPERIENCE: 1. High School Diploma or equivalent education required 2. Minimum of four (4) years of medical coding experience, with at least one (1) year in a supervisory or lead role required 3. Strong knowledge of ICD-10-CM, CPT, E&M, and HCPCS required 4. Current CPC certification or CCS certification required OR equivalent combination of desired education/certification such as Bachelor's Degree in Health Information Management, Healthcare Administration, Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), Certified coding Specialist (CCS) and/or Certified Coding Specialist-Procedural (CCS-P), Certified Professional Coder (CPC) and work experience required 5. Experience in Electronic Practice Management/Medical Records system required (Nextgen or EPIC preferred) 6. Experience in coding audit required 7. Proficiency with MS Office products including Word, Excel, PowerPoint, and Outlook required 8. Knowledge of insurance and medical coverage required An Equal Employment Opportunity / Affirmative Action Employer
    $63k-76k yearly est. Auto-Apply 56d ago
  • Comprehensive Counseling & Support Supervisor - Full Time Oahu

    Pacthawaii

    Assistant supervisor job in Kapolei, HI

    Parents and Children Together is a statewide company that works with Hawaii's children, individuals, and families to create safe and promising futures. Our vision is for Hawaii to be a peaceful, safe, and vibrant community with opportunities for all to fulfill their dreams. Our company culture is deeply embedded by our Core Values of Respect, Collaboration, Informed Approach, Excellence, Holistic Care and Future Focused. If our mission and core values resonate with you, please consider us an organization to join. You'll be joining one of Hawaii Business Magazine's recognized Best Places to Work recipient for 2025 and for the previous 11 years. Job Title: Comprehensive Counseling and Support Services Program Supervisor Location/Work Status: Kapolei, Hawaii with flexible work environment Job Type: Regular Full Time, Exempt Compensation: $5,306.04 / month with competitive benefits package Benefit Highlights: 21 Paid Vacation Days, 12 Paid Sick Days, and 14 Paid Holidays Medical Coverage through Kaiser or UHA - you chose the best option for your family 401K or Roth with 4% Employer Match Life Insurance Pet Insurance Mileage reimbursement Cell phone and internet subsidy Comprehensive Counseling and Support Services (CCSS) provide integrated services to promote the safety, permanency and well-being of children and families on Oahu by addressing the causes that place children at risk of child abuse, neglect or result in child maltreatment. Families are referred to the program by Child Welfare Services (CWS), Voluntary Case Management (VCM) or Family Strengthening Services (FSS). The overall goal of CCSS is to assist families with providing and promoting a safe family home for their children. The program is committed to providing a non-judgmental, culturally sensitive environment that focuses on the individual needs of each family. The Program Supervisor is responsible for the day to day operations of the Comprehensive Counseling and Support Services program through planning, implementation, oversight, and reporting tasks as assigned by the Program Director. The Program Supervisor supervises the delivery of voluntary, culturally appropriate, and strengths-based child abuse and neglect prevention services to low to high-risk families referred by the Department of Human Services (DHS). This position may also be responsible for program and contract performance and reporting, performance and quality improvement activities, general program administration, and facilities, as assigned. This position communicates extensively with the master contractor director, the EIFS Program Director, the entire CCSS team and community providers. This position is under the direct supervision of the Program Director. Essential Duties 1. Plans, administers, provides oversight, coordinates, and ensures appropriate delivery of home and center-based child abuse prevention services to low to high-risk families with children ages birth to 17 years old. Monitors the quality of services to all families and provides direct services to clients when needed, including providing back-up family visitation services, supervision, monitoring of children, and skill building and families in the absence of the Outreach Worker and Transporter/Visitation Monitor. 2. Provides leadership and clinical oversight to program staff that report directly to this position including orienting and training staff and providing consultations to staff. 3. Ensures that the program is operating in a manner consistent with the standards and guidelines established by funders, state law and the policies and procedures of the agency. Monitors the quality of services to all families and reviews and tracks the timely and accurate completion of data entry, forms and assessments. 4. Provides clinical assessment and information to Child Welfare Services, Voluntary Case Management and Family Strengthening on families with identified risk and/or harm factors that are presenting and warrant CWS intervention. 5. Ensure that department and program objectives are met, including fiscal requirements, and that reports for accountability are submitted in a timely manner to the Program Director. 6. Develops and maintains effective working relationships with funders, collaborators, state agencies, other service providers, and related groups; attending required trainings and meetings as appropriate. 7. Provides constructive feedback to the Program Director regarding needed changes in policies and procedures, ensuring that the program is operating in a manner that meets the standards and guidelines established by the funders and best practice by working in collaboration with the Program Director. Ensures the program is operating in a manner consistent with standards and guidelines established by funders, regulations and the policies and procedures of the agency and program. Minimum Qualifications: 1. Master's degree in social work, psychology, or related human services field from an accredited institution; And a minimum of two (2) years of experience OR a Bachelor's degree and four (4) years of relevant experience may replace the requirement for a master's degree. 2. Experience needed in working with parents/caretakers who harmed their children or threatened their children with harm and children who experienced harm or were threatened with harm and experienced trauma and loss. Other: 1. Possesses and maintains a valid Driver's License. 2. Has daily access to an automobile. 3. Possess and maintains proof of no-fault insurance. Preferred Qualifications: Proven supervisory experience shall include, but not limited to, individual staff, volunteer, and program effectiveness, and outcome measures highly desired.
    $5.3k monthly Auto-Apply 10d ago
  • Comprehensive Counseling & Support Supervisor - Full Time Oahu

    Parents and Children 4.4company rating

    Assistant supervisor job in Kapolei, HI

    Parents and Children Together is a statewide company that works with Hawaii's children, individuals, and families to create safe and promising futures. Our vision is for Hawaii to be a peaceful, safe, and vibrant community with opportunities for all to fulfill their dreams. Our company culture is deeply embedded by our Core Values of Respect, Collaboration, Informed Approach, Excellence, Holistic Care and Future Focused. If our mission and core values resonate with you, please consider us an organization to join. You'll be joining one of Hawaii Business Magazine's recognized Best Places to Work recipient for 2025 and for the previous 11 years. Job Title: Comprehensive Counseling and Support Services Program Supervisor Location/Work Status: Kapolei, Hawaii with flexible work environment Job Type: Regular Full Time, Exempt Compensation: $5,306.04 / month with competitive benefits package Benefit Highlights: 21 Paid Vacation Days, 12 Paid Sick Days, and 14 Paid Holidays Medical Coverage through Kaiser or UHA - you chose the best option for your family 401K or Roth with 4% Employer Match Life Insurance Pet Insurance Mileage reimbursement Cell phone and internet subsidy Comprehensive Counseling and Support Services (CCSS) provide integrated services to promote the safety, permanency and well-being of children and families on Oahu by addressing the causes that place children at risk of child abuse, neglect or result in child maltreatment. Families are referred to the program by Child Welfare Services (CWS), Voluntary Case Management (VCM) or Family Strengthening Services (FSS). The overall goal of CCSS is to assist families with providing and promoting a safe family home for their children. The program is committed to providing a non-judgmental, culturally sensitive environment that focuses on the individual needs of each family. The Program Supervisor is responsible for the day to day operations of the Comprehensive Counseling and Support Services program through planning, implementation, oversight, and reporting tasks as assigned by the Program Director. The Program Supervisor supervises the delivery of voluntary, culturally appropriate, and strengths-based child abuse and neglect prevention services to low to high-risk families referred by the Department of Human Services (DHS). This position may also be responsible for program and contract performance and reporting, performance and quality improvement activities, general program administration, and facilities, as assigned. This position communicates extensively with the master contractor director, the EIFS Program Director, the entire CCSS team and community providers. This position is under the direct supervision of the Program Director. Essential Duties 1. Plans, administers, provides oversight, coordinates, and ensures appropriate delivery of home and center-based child abuse prevention services to low to high-risk families with children ages birth to 17 years old. Monitors the quality of services to all families and provides direct services to clients when needed, including providing back-up family visitation services, supervision, monitoring of children, and skill building and families in the absence of the Outreach Worker and Transporter/Visitation Monitor. 2. Provides leadership and clinical oversight to program staff that report directly to this position including orienting and training staff and providing consultations to staff. 3. Ensures that the program is operating in a manner consistent with the standards and guidelines established by funders, state law and the policies and procedures of the agency. Monitors the quality of services to all families and reviews and tracks the timely and accurate completion of data entry, forms and assessments. 4. Provides clinical assessment and information to Child Welfare Services, Voluntary Case Management and Family Strengthening on families with identified risk and/or harm factors that are presenting and warrant CWS intervention. 5. Ensure that department and program objectives are met, including fiscal requirements, and that reports for accountability are submitted in a timely manner to the Program Director. 6. Develops and maintains effective working relationships with funders, collaborators, state agencies, other service providers, and related groups; attending required trainings and meetings as appropriate. 7. Provides constructive feedback to the Program Director regarding needed changes in policies and procedures, ensuring that the program is operating in a manner that meets the standards and guidelines established by the funders and best practice by working in collaboration with the Program Director. Ensures the program is operating in a manner consistent with standards and guidelines established by funders, regulations and the policies and procedures of the agency and program. Minimum Qualifications: 1. Master's degree in social work, psychology, or related human services field from an accredited institution; And a minimum of two (2) years of experience OR a Bachelor's degree and four (4) years of relevant experience may replace the requirement for a master's degree. 2. Experience needed in working with parents/caretakers who harmed their children or threatened their children with harm and children who experienced harm or were threatened with harm and experienced trauma and loss. Other: 1. Possesses and maintains a valid Driver's License. 2. Has daily access to an automobile. 3. Possess and maintains proof of no-fault insurance. Preferred Qualifications: Proven supervisory experience shall include, but not limited to, individual staff, volunteer, and program effectiveness, and outcome measures highly desired.
    $5.3k monthly Auto-Apply 10d ago
  • Fleet Service Supervisor

    Xpress Trucking & Logistics

    Assistant supervisor job in Urban Honolulu, HI

    Full-time Description Job Title: The Fleet Service Supervisor Department: Mechanic Salary: $65k - $80k per year FLSA: Exempt The Fleet Service Supervisor is responsible for overseeing the daily operations of an organization's fleet of vehicles, ensuring they are properly maintained, serviced, and compliant with all applicable regulations. This role requires knowledge of diesel engine systems, diagnostics, and repair. The Fleet Service Supervisor will lead a team of mechanics and technicians, oversee preventive maintenance schedules, and ensure the safe and efficient operation of all diesel-powered vehicles in the fleet. Requirements Job Duties, and Responsibilities: Oversee the maintenance, diagnostics, and repair of diesel-powered vehicles and equipment, ensuring they are functioning at optimal levels. Schedule and manage regular inspections, preventive maintenance, and servicing for all fleet vehicles. Monitor and track the performance of diesel-powered vehicles, including fuel efficiency, emissions, and overall operational health. Maintain detailed records of repairs, maintenance schedules, and inspection results for each vehicle, ensuring compliance with all regulations. Supervise a team of mechanics, including specialized diesel technicians, to ensure high-quality maintenance and repair work. Provide ongoing training to technicians on the latest diesel technology, engine diagnostics, and repair techniques. Conduct performance reviews and implement training programs to enhance team efficiency and skills. Develop and manage the fleet maintenance budget, tracking expenses for repairs, parts, labor, and fuel. Identify opportunities to reduce costs, improve efficiency, and extend the lifespan of fleet vehicles. Oversee the procurement and disposal of diesel-powered fleet vehicles, ensuring they are aligned with the organization's goals and operational requirements. Recommend when diesel vehicles should be replaced based on usage, repair history, and cost-effectiveness. Assist in the selection, purchasing, and disposal of fleet vehicles in alignment with company goals and budgets. Ensure that new vehicles meet the company's operational needs and are properly equipped for service. Ensure fleet vehicles comply with all federal, state, and local regulations, including safety standards, emissions regulations, and insurance requirements. Skills and Qualifications: Education Bachelor's degree in business management, logistics, or a related field (preferred). ASE Diesel Mechanic certification or equivalent is strongly preferred (e.g., ASE certifications, Fleet Management Professional) are a plus. 5+ years of experience managing diesel-powered fleets or working as a diesel mechanic, with at least 2 years in a supervisory or leadership role. Hands-on experience with diesel engine diagnostics, repairs, and maintenance. Experience managing a team of mechanics and coordinating a fleet's operational needs. Skills: In-depth knowledge of diesel engines, fuel systems, electrical systems, and diagnostics. Strong leadership and team management abilities. Excellent organizational, problem-solving, and decision-making skills. Solid understanding of vehicle maintenance, safety regulations, and repair processes. Budgeting, cost management, and financial reporting experience. Effective communication and interpersonal skills. Ability to negotiate with vendors and manage contracts. Knowledge of vehicle diagnostics, maintenance, and repair processes. Working Conditions: Work Environment: In-door, office-based with regular visits to maintenance facilities, garages, and fleet depots for hands-on management and inspections. Physical Demands: May require occasional travel and on-site inspections. Ability to lift to 50 lbs. may be required. Hours: Flexible hours with occasional overtime depending on the needs of the fleet and operational demands. Salary Description $65k - $80k per year
    $65k-80k yearly 29d ago
  • Fleet Services Team

    Aloha Contract Services LLC

    Assistant supervisor job in Urban Honolulu, HI

    The Fleet Services Team (FST) member is responsible for all of the below wing operations of various air carriers. The work environment is fast paced and team based. Working conditions are outside, in the ramp area of the airport where you can expect to encounter the elements of working outdoors. It is a physically demanding position, requiring regular and continuous lifting up to 70lbs, as well as operating different equipment/vehicles on a regular basis. Cleaning the aircraft cabin is part of the primary responsibilities. Individuals who want to thrive in a fast paced environment and enjoy physical work will be successful on our FST Team. There is an emphasis on strict adherence to airport ramp and safety procedures. Essential Functions: • Portray a positive company image and engage in professional and friendly communications with all team members and customers • Operate equipment and service the aircraft according to the company's safety standards • Marshaling aircraft in and out of gate areas • Work in bag room, organizing and accurately sending incoming and outgoing baggage to the correct aircraft or arrival baggage carousel • Operate various ramp equipment such as tugs, belt loaders, ground power units (GPU), water carts, air-conditioning units, push back tractors, container loaders, and lavatory carts or trucks • Vacuum aircraft hallways, corridors, seat areas, other areas as assigned • Perform customer specific duties such as replacing magazines, water, seat covers, etc. • Empty trash receptacles, seat pockets, and trash left in other areas • Wiping down tray tables, and other areas as assigned • Restocking blankets and pillows • Cleaning and sanitizing of aircraft lavatories • Other duties as assigned (may include work in different departments under special circumstances) Minimum Qualifications • High school Diploma or GED equivalent • At least 18 years of age • Valid driver's license and clean abstract • Flexible schedule including weekends and/or holidays preferred • Authorized to work in the U.S. • Must pass pre-employment drug-test • Must be able to obtain an AOA Badge and other airport requirements • Must be able to work in a team-oriented environment
    $49k-63k yearly est. Auto-Apply 60d+ ago
  • Team Lead, Member Services

    Rxbenefits 4.5company rating

    Assistant supervisor job in Urban Honolulu, HI

    **Team Lead, Member Services** Exempt/Non-Exempt: Exempt Member Services Team Leads are responsible for ensuring we deliver superior service to all members who contact RxBenefits by creating and supporting a performance-based culture that is focused on service. The Team Lead supervises hiring, ensuring effective training, ongoing monitoring and development of representatives, evaluations, and any disciplinary actions of member services representatives with a constant focus on developing a highly engaged, performance-driven team, rooted in the superior service experience of every caller. _Essential Job Responsibilities Include:_ + Supervise, plan, and manage functions related to Call Center work area. Oversee and direct the day-to-day activities of telephone operators and call center agents + Build and maintain a performance-driven culture + Attend meetings in place of Manager to represent Member Services Department as needed + Supervise hiring, ensure effective training, maintain ongoing monitoring and QA, performance evaluations and any disciplinary actions of member services representatives + Support Workforce Management (WFM) activities to fully leverage staffing to maximize Customer Experience and all related service level metrics and KPIs - including regular observation of real-time dashboards to identify and resolve any call-center or MSR-level performance issues + Review, analyze, and apply all regular reports provided from Operations to determine any actions required to maximize call center and MSR efficiencies and successes + Utilize reports from Operation analysts to conduct performance monitoring, career path progress, monthly one-on-ones, and yearly performance evaluation of all team members to improve efficiency + Identify and aggregate any knowledge and performance gaps within the team to be included in training functions & knowledge base resources + De-escalate and resolve supervisory level member escalations (3rd level) and complaints and provide guidance and feedback to staff as needed + Investigate and provide feedback on issues assigned by Manager or Account Management team + Communicate with IT Department to assist in resolving Rep connectivity issues that can affect performance related to availability, phone coverage, and department performance guarantees + Act as a source of information and answer operator/agents questions, assign tasks, follow up and give instructions as necessary to ensure proper guidance and feedback + Develop and perform ongoing reinforcement to keep staff motivated and optimize performance + Carry out supervision, coaching, call monitoring, training, reviewing, and disciplining of all operators/agents + Attend to, monitor, and resolve customer complaints + Carry out performance monitoring, measurement, and evaluation of all operators/agents to improve efficiency + Ensure that team members obtain the appropriate training and support to best apply their knowledge and skills on the job + Perform supervision of timekeeping, QA call monitoring, and corrective/ disciplinary action for all representatives on team + Comply and maintain lists of key and on-call schedules & personnel, and ensure all lists are available to operators for use as required + Prepare and direct scheduling, monitor operators' attendance, schedule shifts & breaks as necessary + Perform other similar or related duties, as assigned, such as updating databases, coordinating activities related to repair and maintenance of equipment, ordering materials and supplies, etc. + Anticipate escalation and take over calls when needed + Ensure adherence to policies for attendance, established procedures, etc. + Keep management informed on issues and problems + Perform other related duties incidental to the work described herein + All other duties as assigned _Required Skills / Experience:_ + Bachelor's degree Education or equivalent work experience + Proven experience as call center supervisor or similar leadership position + Experience in customer service is essential + Exceptional Verbal & written Communication skills + Working knowledge of MS Office + Knowledge of telephone equipment and relevant computer programs + Knowledge of performance evaluation procedures + Outstanding communication and negotiation abilities + A results-oriented approach + Excellent organizational and leadership skills + Ability to work in a fast-paced environment with targeted deadlines + Proficiency in multiple languages is preferred _Based on relevant market data and other factors, the anticipated hiring range for this role is $56,800 - $71,000_ _annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._ _We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._ _RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_ + _Remote first work environment_ + _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_ + _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_ + _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_ + _401(k) with an employer match up to 3.5% available after 60 days_ + _Community Service Day to give back and support what you love in your community_ + _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_ + _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_ + _Tuition Reimbursement for accredited degree programs_ + _Paid New Parent Leave that can be used for adoption or birth_ + _Pet insurance to protect your furbabies_ + _A robust mental health benefit and EAP service through Spring Health to support you when you need it most_ RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
    $56.8k-71k yearly 10d ago
  • Supervisor Mortgage Servicing Oversight

    City National Bank 4.9company rating

    Assistant supervisor job in Urban Honolulu, HI

    WHAT IS THE OPPORTUNITY? We are seeking a Supervisor Mortgage Servicing Oversight to lead our mortgage servicing operations with a focus on compliance and performance excellence. This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key performance indicators. The supervisor will oversee training initiatives for subservicer staff, create standardized documentation practices, and prepare comprehensive reports for senior leadership.Managing all Servicing Escalations and Client Interactions:The supervisor will also handle escalation management with urgency, addressing any critical issues or breaches in service level agreements swiftly. This role requires effective communication with clients, ensuring their concerns are resolved promptly and professionally. Building strong relationships with clients and providing timely updates will be essential to maintain trust and satisfaction.Collaboration with internal departments such as Analytics, Legal, and Risk is essential to align vendor performance with compliance goals. A commitment to continuous improvement will drive the refinement of controls and processes in response to regulatory changes. WHAT WILL YOU DO? * Serve as the primary point of contact for sub-servicers, ensuring communication and coordination. * Monitor and evaluate sub-servicer performance against contractual obligations and performance standards. * Develop and implement controls for servicing regulatory themes to ensure adherence to compliance and legal requirements. * Conduct regular audits of subservicer operations and compliance practices. * Establish a data scorecard to track key performance indicators (KPIs) related to compliance and service delivery. * Analyze performance metrics to identify areas for improvement and drive corrective actions. * Implement training programs for subservicer staff on compliance standards and best practices. * Update training materials to reflect regulatory changes. * Define documentation standards to ensure consistency and accountability in operations. * Prepare and present detailed reports on vendor performance, compliance issues, and risk management to senior leadership. * Maintain a feedback loop to refine controls and scorecards based on performance data and stakeholder input. * Stay updated on regulatory changes and adjust processes accordingly. * Partner with internal departments (Analytics, Legal, Risk) to align vendor performance with organizational compliance goals. * Oversee default-related activities managed by subservicers, including collections, loss mitigation, bankruptcy, and foreclosure. * Address and resolve issues or breaches of service level agreements identified through monitoring and audits. * Build and lead the bank's mortgage department, focusing on strategy, staffing, and revenue goals. * Create a comprehensive suite of mortgage products and services. * Establish policies, procedures, and workflows to ensure compliance and operational efficiency. * Recruit, train, and manage Mortgage Loan Originators (MLOs) and operations staff. * Drive growth and profitability within the mortgage division. * Ensure underwriting standards are met and loans comply with regulatory and secondary market guidelines. * Manage vendor relationships and mortgage software applications. * Represent the bank in community and civic activities to enhance market presence. * Manage foreclosure and bankruptcy processes, overseeing files related to default law, including title issues and contested foreclosures. * Provide oversight of the sub-servicer's foreclosure and bankruptcy attorney network, ensuring proper case management and cost allocation. * Implement standardized processes and best practices for insurance policy placement to enhance customer experience and ensure compliance. * Conduct assessments and measurements of sub-servicing activities, particularly focusing on property and casualty insurance matters. * Establish rigorous quality control measures to maintain high standards of service and compliance. * Collaborate with stakeholders to evaluate the impact of climate factors on affordability, ownership costs, and Mortgage Servicing Rights (MSR) valuations. * Train team members and strategic partners on best practices related to foreclosure and bankruptcy. * Assist the Sub-Servicing Oversight Team in ensuring all sub-servicers and third parties comply with standards and regulatory requirements. * Engage with investors and insurers to advocate for policies beneficial to all stakeholders. * Undertake special projects or strategic initiatives as assigned by senior leadership. * Perform other duties as necessary, including travel. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * 12+ years of mortgage servicing experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives * Minimum of 5 years of Mortgage Default Experience * Minimum of 5 Years of Mortgage Subservicing Experience *Additional Qualifications* * Deep knowledge of mortgage regulations and secondary market guidelines (Fannie Mae, Freddie Mac). * Running servicing operations and establishing an end to end servicing oversight control for a bank. * Strong leadership, communication, and analytical skills. * Proficiency in loan origination software (e.g., Encompass) and Microsoft Office. * Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization * Excellent negotiation skills and highly collaborative planning ability, excellent diplomacy, tact, judgment, problem-solving and decision-making skills * Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently * Strong quantitative, governance, and analytical abilities * Ability to solve complex problems and drive structure through ambiguity * Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership * Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio) *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $0 - $0 per hour. Exact compensation may vary based on skills, experience, and location. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $82k-97k yearly est. 4d ago
  • Entertainment Team Supervisor

    Wal-Mart 4.6company rating

    Assistant supervisor job in Waipahu, HI

    Do you enjoy helping customers figure out and find what they need? From every day needs to special occasions, customers need you to take them to that special product. As a sales associate in Apparel, Entertainment, Toys, Sporting Goods -- or any one of our dozens of departments -- you can make someone's day better. You'll find that being a sales associate will keep you moving. It's up to you to keep your aisles neat and clean, work with multiple supervisors and fellow associates, stock shelves, and answer tricky questions -- you may even have to pitch in to help check out customers. The more you know about the store, the more successful you'll be.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. * The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
    $75k-100k yearly est. 6d ago
  • Supervisor, Membership Servicing

    Midpac 4.2company rating

    Assistant supervisor job in Urban Honolulu, HI

    Monitor the performance and address issues with any business partners or vendors that supports the Members Servicing Department. Build relationships with both internal and external customers to include members and employer groups to address issues and concerns and improve the customer experience. Recruit and retain effective teams through selection, development, compensation and motivation of personnel; develop talents necessary to achieve short- and long-term objectives through effective training, mentoring and coaching. Provides feedback and guidance, including timely completion of interim and annual performance reviews. Monitors overall workflow and prioritizes staff's work. Review financial information and adjust operational budgets to promote and demonstrate desired corporate financial stewardship and outcomes. Performs all other miscellaneous responsibilities and duties as assigned or directed. #LI-Hybrid
    $37k-47k yearly est. 3d ago
  • Service Supervisor (Kaimuki Branch)

    First Hawaiian Bank 4.7company rating

    Assistant supervisor job in Urban Honolulu, HI

    Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here. First Hawaiian Bank is currently seeking a collaborative, customer-focused, detail-oriented Service Supervisor to join our Kaimuki Branch. In this role, you will be responsible for operations of the branch by supervising employees in all phases of bank operations. The Service Supervisor I also handles and resolves any customer issues or complex inquiries, and assists to maintain the branch workflow and assign coverage as needed. Another integral part of this role is to ensure that all bank policies and procedures are followed. The successful candidate will be hired for the level of the position that aligns with their experience. Compensation The annual salary range for this role is $46,176 - $66,560/per year; commensurate with experience; plus sales incentives. Work Schedule Monday-Friday; 8:00 AM - 4:30 PM (hours may vary) Required Qualifications Bachelor's Degree in Business or equivalent work experience required 2 years' experience in bank operations; and 2 years' supervisory experience (may be obtained concurrently) Ability to use 10-key adding machine and type 40 wpm Must be pleasant and tactful when interacting with customers Good oral and interpersonal communication skills Attention to detail and ability to use judgment and discretion regarding customer transactions and confidential information Must be proficient in Microsoft Windows applications Benefits: We proudly offer a comprehensive benefits program for all employees. For more information, Click Here We value you! At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit www. fhb. com/careers . Mahalo for choosing First Hawaiian Bank! Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you. At First Hawaiian Bank, it all starts with YES!
    $46.2k-66.6k yearly 30d ago
  • Family Service Supervisor

    Northstar Memorial Group 4.4company rating

    Assistant supervisor job in Waipahu, HI

    NorthStar is seeking a dynamic Family Service Supervisor (Sales) at Mililani Memorial Park & Mortuary in Waipahu, Hawaii. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones. Responsibilities: * Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors * Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise * Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week * Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation * Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results * Report to the sales manager daily for direction setting and unit status report Qualifications * 4 or more years of solid sales experience * Experience closing and securing the sale * At least one year of experience in a leadership role * Effective communication skills * Va driver's license with a clean driving record (included in background) * Pre-employment background check Key Qualities We Seek at NorthStar: * Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding. * Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals. * Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise. Salary Range: $120,000-$220,000 We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status. #Sales #INDCORE1
    $28k-45k yearly est. 20d ago
  • Supervisor - Coding

    Hawaii Pacific Health 3.8company rating

    Assistant supervisor job in Urban Honolulu, HI

    Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women's health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety. Our coding professionals are committed to the management of coded health care information in order to maintain the most accurate reimbursement, tracking and reporting for the organization's medical and billing records. Activities include the processing of billing codes for professional medical services and communication with physicians and Revenue Management staff to ensure that the transfer of information is accurate and secure and in compliance with Federal and State laws and regulations. Under the general direction of the Manager of Physician Coding or designee, responsible for supervising and coordinating the coding and auditing operations for physician billing. Serves as a liaison for coding and revenue cycle related issues and oversees the interpretation of data related to revenue, aging of receivables, improving reimbursement, coding trends, denials and opportunities, and the communication of this information to providers. **Location:** First Insurance Center **Work Schedule:** Day - 8 Hours **Work Type:** Full Time Regular **FTE:** 1.000000 **Bargaining Unit:** Non-Bargaining **Exempt:** Yes **Req ID** 30498 **Pay Range:** 77,709 - 97,136 USD per year **Category:** Management Minimum Qualifications: Associate's degree in business, finance, or healthcare related field or equivalent combination of education, training, and experience. Certified Professional Coder (CPC) certification. Three (3) years of work experience in a healthcare business office setting performing physician coding. **Preferred Qualifications:** Bachelor's degree in business, finance, or healthcare related field or equivalent combination of education, training, and experience. ' EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
    $56k-66k yearly est. 60d+ ago
  • Supervisor, Membership Servicing

    HMSA 4.7company rating

    Assistant supervisor job in Urban Honolulu, HI

    * Monitor the performance and address issues with any business partners or vendors that supports the Members Servicing Department. * Build relationships with both internal and external customers to include members and employer groups to address issues and concerns and improve the customer experience. * Recruit and retain effective teams through selection, development, compensation and motivation of personnel; develop talents necessary to achieve short- and long-term objectives through effective training, mentoring and coaching. Provides feedback and guidance, including timely completion of interim and annual performance reviews. Monitors overall workflow and prioritizes staff's work. * Review financial information and adjust operational budgets to promote and demonstrate desired corporate financial stewardship and outcomes. * Performs all other miscellaneous responsibilities and duties as assigned or directed. #LI-Hybrid * Bachelor's degree and three years related work experience; or an equivalent combination of education and related experience. * One year of leadership, supervisory, or management experience. * Excellent verbal and written communication skills. * Intermediate working knowledge of Microsoft Work and Outlook. * Basic working knowledge of Microsoft Excel and PowerPoint.
    $45k-53k yearly est. 20d ago
  • Assistant Resident Services Supervisor (Villages of Moa'e Ku - 1289, 1301,1309 )

    EAH Housing 3.6company rating

    Assistant supervisor job in Ewa Beach, HI

    Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today. What we offer. We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility. We believe in work / life balance. 15 days of vacation per year (which increases based on years of service) 10 paid sick days per year 13 paid holidays Flexible Start Times (REM Onsite Positions) We take care of our employees. Competitive Salaries 403b Retirement Plan with a match to every dollar you save for retirement, up to 5% of your pay Employee Wellness Program Comprehensive Medical Insurance Plans Affordable Dental & Vision Insurance Flexible Spending Account EAP - Mental Health, Financial and Legal Services $1,500 Employee Referral Program EAH University, an in-house training program This position is for a full-time Assistant Resident Services Supervisor to work at Villages of Moa'e Ku, a 192-unit affordable family housing community in Ewa Beach, HI. This is a Tax Credit / HMMF property. Qualified candidates must have 3+ years of social service experience working with the elderly, families and/or the disabled or some related field and a Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience. Salary range: $23.75 - $37.00 per hour; hiring range for new employees is generally $23.75 - $31.00 per hour, DOE. Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role. COMPANY OVERVIEW Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai'i, and plays a leadership role in local, regional, and national housing advocacy efforts. EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our ****************** to learn more about us, our culture, and how we strive to maintain excellence in everything we do. For immediate consideration, please apply to requisition ASSIS004175 on our website at ******************/careers POSITION OVERVIEW Responsible for oversight of the delivery of resident services programming at affordable housing properties that serve families, seniors, and individuals with special needs for assigned property(ies). Assists residents by connecting them with existing social services provided by public agencies or private practitioners within the community. Examines needs for on-site services and explores ways programs and services can be brought to the project. In addition to providing on-site resident services coordination at assigned property(ies), supervises Resident Services Coordinators and/or Activity Coordinators, as assigned. Understands and supports EAH's mission and core values. RESPONSIBILITIES Coordinates and oversees the delivery of services and program activities to residents both on and off-site. Supervises Resident Services and Activity Coordinator(s) in assigned properties or portfolio. As part of the Resident Services team, participates and assists in facilitating staff meetings with other Resident Services Coordinators. Working with Resident Services Supervisors, develops resident services coordination goals and programs consistent with property, portfolio and EAH goals. With input from the Resident Services Supervisors, prepares annual reviews for supervised staff. Provides mentorship to Resident Services Coordinators within assigned portfolio. Works with Resident Services Supervisors to create individual training plans for each person supervised. Utilizes and reviews results of intake survey to determine what types of programs and services would benefit the residents. Makes recommendations regarding programs and services based on survey results and needs of property/ies. Recruits, assists and links residents with services and program activities. Maintains data and resident participation reports and prepares all statistical and narrative program reports as required by funding entities and EAH management. Working with Resident Services Supervisors, provide input and monitor the onsite services budgets. Obtains written release/consent from residents to access their records and communicate with resource providers as appropriate. Defines and monitors individual service plans for seniors in transition because of aging and increasing need for services to “age in place,” and residents whose behavior is detrimental to other residents and/or the resident's own ability to stay in permanent housing. Attends Resident Council meetings as needed and works with the Council and residents to encourage higher levels of participation and access to program activities. Interfaces with provider agencies, public agencies, and community volunteer groups to maximize effectiveness of program activities. Monitors participating agency involvement for quality and compliance with memorandums of understanding. Obtains resident feedback on effectiveness and quality of programs and their delivery. Participates in design and implementation of program evaluation with the Resident Services Manager. Provides assistance and referral services to all residents needing assistance. Sets up and maintains a directory of providers for use by project staff and residents. Educates residents on service availability application procedures, client rights, etc. Assists residents in building informal support networks with other residents, family and friends. Actively participates in EAH's Injury and Illness Prevention Plan Regular and predictable attendance. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Supervises one or more Resident Services or Activity Coordinators. QUALIFICATIONS Education - Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience. Experience - 3+ years of social service experience working with the elderly, families and/or the disabled or some related field. Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. CRIMINAL BACKGROUND CHECK REQUIREMENTS EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have received such an offer, you will be required to submit and pass our criminal background requirements. EAH also verifies education and employment history. Any verified discrepancy (resume or online application) may delay your background check results and/or affect your eligibility to work at EAH. Please be advised that certain roles may also require fingerprinting due to legal requirements. If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening. Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH. DRUG TESTING EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH. EAH Housing is an EEO employer. CA BRE #00853495 | HI RB-16985
    $23.8-37 hourly 60d+ ago
  • Coding Supervisor

    Waianae Coast Comprehensive Health Center 4.3company rating

    Assistant supervisor job in Waianae, HI

    This Coding Supervisor (CS) supervises and directs medical coders with assistance of the Associate Director of Revenue Cycle Management (ADRCM). The CS oversees and coordinates the daily activities of the medical coding team to ensure accurate, timely, and compliant coding of clinical documentation in support of optimal reimbursement and regulatory standards. This leadership role is critical in supporting the revenue cycle and compliance functions, ensuring adherence to federal, state, and payer-specific guidelines. The CS assists in developing internal coding guidelines, training, and auditing as well as provides feedback to WCCHC physicians and/or professional staff to facilitate monitoring of medical records to reflect accurate and timely documentation of medical services and charges. The CS will perform coding on all diagnoses, procedures, professional services, and supplies following the American Medical Association (AMA) official coding/reporting guidelines and other third-party payer criteria for the purpose of reimbursement, research, and compliance with state and federal regulations. The CS works in close partnership with the Medical Coder III to provide guidance, escalate complex coding issues, and ensure alignment of coding practices across the team. The role also requires a strong working knowledge of insurance types, payer coverage guidelines, and authorization requirements to ensure claims are billed and coded accurately. The ability to track and trend data related to coding accuracy, denials, and productivity is essential for driving continuous improvement. EDUCATION/EXPERIENCE: 1. High School Diploma or equivalent education required 2. Minimum of four (4) years of medical coding experience, with at least one (1) year in a supervisory or lead role required 3. Strong knowledge of ICD-10-CM, CPT, E&M, and HCPCS required 4. Current CPC certification or CCS certification required OR e quivalent combination of desired education/certification such as Bachelor's Degree in Health Information Management, Healthcare Administration, Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), Certified coding Specialist (CCS) and/or Certified Coding Specialist-Procedural (CCS-P), Certified Professional Coder (CPC) and work experience required 5. Experience in Electronic Practice Management/Medical Records system required (Nextgen or EPIC preferred) 6. Experience in coding audit required 7. Proficiency with MS Office products including Word, Excel, PowerPoint, and Outlook required 8. Knowledge of insurance and medical coverage required An Equal Employment Opportunity / Affirmative Action Employer
    $63k-76k yearly est. Auto-Apply 56d ago
  • Assistant Service Supervisor (Kapiolani Branch)

    First Hawaiian Bank 4.7company rating

    Assistant supervisor job in Urban Honolulu, HI

    Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here. First Hawaiian Bank is currently seeking a Assistant Service Supervisor to join our Kapiolani Branch. The Assistant Service Supervisor assists the Service Supervisor and/or Service Manager with overseeing branch operations, managing staff, and ensuring customer service standards and needs are met. This role assists with daily branch functions, such as overseeing workflow, recruitment, and training. This position also provides leadership and support to the branch team and helps management to ensure the branch achieves sales performance and service goals Compensation: The annual salary range for this role is $43,493 - 60,320/yr; commensurate with experience. Work Schedule Monday - Friday 8:00AM - 4:30PM (hours may vary) Required Qualifications: High School diploma/GED or equivalent experience is required 2 years of experience in branch operations; and 1 year of supervisory experience (e. g. , Head Teller or Service Manager Associate); or 1-year external supervisory experience, are required Bachelor's degree in business-related field is preferred Able to plan, organize and budget Effective written and verbal communication Able to manage confidential matters judiciously Possesses attention to detail with excellent follow-through Able to work under pressure with multiple deadlines and adaptability as unexpected work environment changes occur in business Excellent time management skills Possesses sales skills to enhance business development objectives Able to manage customer inquiries and resolve issues Proficient in Microsoft 365 suite of applications Benefits: We proudly offer a comprehensive benefits program for all employees. For more information, Click Here We Value Diversity At First Hawaiian Bank, we are confident that our success is a product of our team's diverse backgrounds, skills, and interests. We are an EEO Employer and welcome applications from all eligible candidates. For our full EEO statement, please visit www. fhb. com/careers . Mahalo for choosing First Hawaiian Bank! Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you. At First Hawaiian Bank, it all starts with YES!
    $43.5k-60.3k yearly 30d ago
  • Family Service Supervisor

    Northstar Memorial Group 4.4company rating

    Assistant supervisor job in Waipahu, HI

    Job Description NorthStar is seeking a dynamic Family Service Supervisor (Sales) at Mililani Memorial Park & Mortuary in Waipahu, Hawaii. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones. Responsibilities: Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results Report to the sales manager daily for direction setting and unit status report Qualifications 4 or more years of solid sales experience Experience closing and securing the sale At least one year of experience in a leadership role Effective communication skills Va driver's license with a clean driving record (included in background) Pre-employment background check Key Qualities We Seek at NorthStar: Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding. Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals. Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise. Salary Range: $120,000-$220,000 We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status. #Sales #INDCORE1
    $28k-45k yearly est. 21d ago
  • Supervisor, Patient Accounting - Hosp Insurance Collections

    Hawaii Pacific Health 3.8company rating

    Assistant supervisor job in Urban Honolulu, HI

    Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women's health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety. A hospital cannot function well without an excellent Revenue Cycle department. The Revenue Cycle team at Hawai'i Pacific Health manages the processes and technologies associated with the initial patient registration through the collection of the amounts due. Like an engine, the healthcare industry's revenue cycle has many moving parts and the Revenue Cycle team is comprised of business minded, forward thinking, efficient and analytical people who are dedicated to building a high powered revenue management team that is vital and useful to the organization. If you are detail-oriented and gifted with accounts, you can help to uphold our administrative and financial excellence in the area of Patient Accounts. As the Patient Accounting Supervisor, you will supervise the inpatient and outpatient charge posting, billing and collection operation. You will also recommend and implement policies to ensure departmental effectiveness and compliance with insurance billing regulations, government billing requirements, collection laws and reimbursement procedures. We are looking for someone with excellent organizational and communication skills, an appreciation for fiscal management and accounting protocol and a commitment to delivering the highest quality health care to Hawai'i's people. **Location:** First Insurance Center **Work Schedule:** Day - 8 Hours **Work Type:** Full Time Regular **FTE:** 1.000000 **Bargaining Unit:** Non-Bargaining **Exempt:** Yes **Req ID** 31624 **Pay Range:** 72,051 - 90,064 USD per year **Category:** Management **Minimum Qualifications:** Bachelor's degree in Business Administration, Accounting, Finance, or Management, and/or equivalent combination of education, training and experience. Three (3) years of progressive experience in a fast-paced corporate environment to include successful leadership, management and/or supervisory experience. **Preferred Qualifications:** Previous supervisory experience of staff within a service industry focused on excellence. Previous experience as a successful coach or mentor. EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
    $49k-60k yearly est. 33d ago

Learn more about assistant supervisor jobs

How much does an assistant supervisor earn in Urban Honolulu, HI?

The average assistant supervisor in Urban Honolulu, HI earns between $25,000 and $40,000 annually. This compares to the national average assistant supervisor range of $28,000 to $55,000.

Average assistant supervisor salary in Urban Honolulu, HI

$31,000
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