Assistant supervisor jobs in West Bloomfield, MI - 199 jobs

MEP Superintendent - Top 10 General Contractor A leading Top-10 GC is hiring an MEP Superintendent to run large, complex $100M+ projects across the U.S. This role is the on-site leader responsible for field execution, safety, schedule, and trade coordination on high-visibility builds. What You'll Do: Lead all field operations on major ground-up projects ($100M-$500M+). Direct and coordinate trade partners, foremen, and site teams. Drive daily schedule, manpower planning, and logistics. Enforce a zero-incident safety culture and impeccable quality standards. Solve problems on the spot and keep projects moving efficiently. Expertise in overseeing MEP scopes. What You Bring: 10+ years' experience running large ground-up projects. Proven success on $100M+ commercial or mission-critical builds. Expert in field coordination, sequencing, and construction means & methods. Strong leadership presence and communication skills. Ability to travel and live on-site for extended project durations. What's on Offer: Lead flagship projects for a nationally recognized contractor. Clear path toward a leadership position - Field Operations Executive / VP Competitive salary and comprehensive benefits. Industry-leading bonuses.

As an Account Supervisor, you will be responsible for monitoring and guiding the execution of all work that is delivered from the agency. You will provide excellent client service, applying the agency's best resources and effectively managing people across departments to ensure that programs are flawlessly executed on-time and on-budget. What Will You Do? * Build relationships with the appropriate client level * Understand the internal and external process for execution * Be intimately familiar with the client's brand, product, market conditions and competitors * Manage the day-to-day work flow * Review agency proposals and recommendations * Ensure weekly status report is completed and kept current * Recap client comments to internal partners through a Contact Report * Develop project briefs and obtain necessary approvals, both internal and external * Help draft, in partnership with Strategy, creative briefs, and communicate briefs to Creative, Production and Traffic * Ensure all work is accurate, reflects client comments, meets brand requirements and is on strategy * Ensure all work is delivered on time * Review appropriate work in progress prior to client presentation * Participate in weekly staff meeting * Attend interdepartmental briefing * Assist in hiring, managing, developing and promoting junior team members * Manage client's budget within agency * Work closely with upper management to identify and suggest solutions on how to improve interdepartmental and account team morale * Support the Account Director's leadership * Develop proactive business building ideas * Keep abreast of current trends and the latest technological advances * Keep manager appraised of work * Know exactly where everything is at any given time! What Do You Need? * Digital/website management background * Ability to develop and alter new processes as needed * Experience in working with creative teams to translate brand guidelines into deliverables * Strong interpersonal skills to foster optimal department and client relationships * Be both a team player and team builder * Be a problem solver * Ability to establish priorities and objectives and make realistic commitments * Ability to balance the needs of the client with the agency * Ability to head off potential conflicts and problems before they materialize, and have strong problem solving skills * Ability to work independently and willingness to take assignments readily * The confidence to offer unsolicited suggestions and ideas * Desire to maintain and continually improve personal knowledge base * Ability to change course of action when appropriate or necessary * Ability to handle pressure and stress without sacrificing quality * Ability to maintain constructive project goal direction in the face of unanticipated time constraints * Superior organization skills and be detail oriented * Professional and positive attitude * Ability to juggle multiple assignments * Ability to work in a fast-paced environment * Excellent communication skills, both written and oral * Great listening skills * Computer literate; proficient in MS Office Suite About MRM MRM is a modern relationship marketing agency that delivers transformative creative solutions at the intersection of business, culture, and technology. MRM operates in a borderless, integrated way, to allow for greater collaboration and velocity-all to the service of helping businesses grow meaningful relationships with people. MRM is part of McCann Worldgroup and the Interpublic Group of companies (NYSE: IPG), and spans 35 offices across North America, Latin America, Europe, the Middle East, and Asia Pacific. For more information, please visit ************ We love our diverse workplace! MRM is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status or any other occupationally irrelevant criteria.

Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company. Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance. Salary ranges from: $65,000 - $80,000 + up to 10% in bonuses Shift time: Monday - Friday: 6:00pm - 4:00am Operations Supervisor Ideal Candidate Requirements: Experience in managing a team, preferably in transportation operations A thorough understanding of the LTL trucking industry Prior management, dispatch and dock experience required, preferably in LTL trucking industry Must have strong leadership skills including the ability to hire, coach, counsel, train, and mentor employees Desire to surround customer with excellence in service High aptitude for technology The ability to multi-task while being detail oriented Excellent written, listening and verbal communication skills Must be willing to work 50 hours/week average Must be able to work any shift including nights and/or weekends and in any weather condition Must be capable of working under tight time constraints in a high-pressure environment with multiple priorities An Associates or Bachelor's Degree, preferred but not required Duties include, but are not limited to: Oversee nighttime operations for your designated section of the terminal dock This includes the process of loading, managing forklift traffic, and overseeing the proper unloading of palletized freight. Manage up to 30 local LTL drivers and dock personnel to achieve a designated production schedule. Ensure proper load of carriers by monitoring the cube and weight of trailers Provide leadership and accountability to a team of drivers, dock workers and dock hand. Monitor dock production, ensuring facility Key Performance Indicator goals are met and/or exceeded. Monitor hours and overtime. Maintain a safe work environment compliant with state and federal DOT/OSHA standards. Ensure company operational model compliance. Support a culture of excellence in quality of product to internal and external customers

Position OverviewThis is a high impact position within our business, we are seeking a person that has technical experience and will thrive in the culture of our organization. The Assistant Water Mitigation Supervisor is responsible to implement the process improvement and practices across the organization as well as ensuring company policies, industry standards, compliance and regulatory requirements are followed. The Assistant Water Mitigation Supervisor supervises the Water Mitigation Team and ensures water mitigation and customer experience standards are met. Ultimately, we'll trust you to help us remain compliant, efficient and profitable during business. The Assistant Water Mitigation Supervisor leads and motivates the water mitigation team, finding ways to increase quality of customer experience and implement best practices across all levels. Job Responsibilities Responsible for the production, procurement, and planning of daily operations Ensures timely, compliant and accurate management of work order processes, business information, and licensing management ensuring the company's processes remain legally compliant Participates with Operations Manager in development of operational and business strategies, supporting the CEO or Owner's vision and process ideals Conducts onsite field evaluations for compliance for licensing, vehicle, regulatory, EHS, Safety, DOT, quality and company policies. Escalates opportunities for improvements/corrections directly to ownership. Coordinates with sales management team to deliver on commitments to customers. May be involved in the sales process on selected accounts Provides direct support to office personnel, technicians, and sales associates regarding customer escalations, technical questions and support, and standard operating procedures. Oversees and reviews daily operational and compliance metrics, as well as the escalation, tracking, and resolution of issues Supervises production staff members, estimators and claims coordinators Influences selection of vendors and manages ongoing vendor relationships Communicates with all relevant employees to ensure delivery times are met Communicating process changes to relevant parties to ensure a successful business Coordinates activities that affect operational decisions and business requirements Ensuring that health and safety regulations are followed Improve operational management systems and processes and provides training for new initiatives and technology launches Manages the growth and success of the team, providing guidance to employees Managing internal assets of the company such as equipment, materials and supplies Monitors KPIs- production quality standards and ensures process safety standards are met Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis Reviewing workloads and manpower to ensure targets are met. May train and supervise staff Job Requirements 3-5 years equivalent experience in similar role Ability to effectively present training and/or information, respond to questions from groups of managers, employees, customers, and clients verbally and/or in writing Valid driver's license and a satisfactory driving record Skilled in using computers or necessary technology to include Microsoft Office products such as Word, Excel, Outlook, PowerPoint Experienced using Xactimate and XactAnalysis, utilizing reports to improve operations 3-5 years experience as a lead water technician preferred Ability to work closely with, influence, and hold senior leaders accountable to resolving issues or capitalizing on opportunities Ability to engage and motivate others to drive results Ability to manage time and workload effectively Ability to work in a team environment Excellent problem solving and communication skills, written and verbal Experience in Negotiating with suppliers/sub-contractors/vendors Familiarity with business and financial principles Knowledge of organizational improvement Strong Leadership- Proven ability and work experience as Assistant Water Mitigation Supervisor or similar role Outstanding organizational skills Understanding of organizational behavior and knowledge of the restoration industry IICRC Water certification Physical Demands and Working ConditionsThe physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Incumbent must be prepared to: Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required. Express or exchange ideas with others and receive and act on detailed information given. For safety reasons, respirators, which are used in certain situations, must be able to seal to your face. Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. Compensation: $28.00 - $30.00 per year Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

ClearView Building Maintenance Inc. is a woman owned commercial cleaning company expanding throughout MidMichigan. Recently receiving the Award of Achievement in Diversity Equity and Inclusion from the Flint & Genesee Group (Chamber) we are now looking to grow our family business. Eligible candidates will be customer focused, take ownership, have integrity and be adaptable. You will receive one on one on the job training, ongoing performance evaluation and communication. Exceptional employees are encouraged to pursue our developing pathway to leadership. Location: Genesee County & Surrounding Areas Schedule: Evening / PM Shifts, Some Weekends, M-F Reports To: Working PM Zone Supervisor & Office Management ClearView Building Maintenance is growing, and we're looking for a highly motivated leader to join our PM team! The Working PM Assistant Supervisor supports the success of our janitorial teams by ensuring quality standards are met, assisting with training, and stepping in to support nightly operations. What You'll Do Support & Fill-In Assist cleaning staff when additional support or coverage is needed Training & Staff Development Train, motivate, and guide new and existing employees Reinforce company policies and best practices Help build strong, confident teams through hands-on leadership Planning & Coordination Work with supervisors and leadership on nightly schedules and staffing needs Coordinate janitorial work across multiple properties Quality Control Conduct random site visits and inspections during cleaning hours Ensure all work meets quality, accuracy, and safety standards Address service concerns and take corrective action when required Communication & Reporting Maintain consistent communication with leadership and staff Take and direct calls a few nights per week to support the PM shift Submit nightly reports based on observations and feedback Inventory & Equipment Monitor supply levels and maintain proper stocking Ensure equipment is functioning and request repairs when needed Special Projects Assist with floor care, deep cleaning, and event support as assigned Introductory Zone Support Take responsibility for a small group of assigned locations including reviewing and confirming clock-ins What We're Looking For Strong communication and leadership skills Reliable, self-motivated, and detail-oriented Able to work independently and problem-solve in real time Experience in janitorial or supervisory roles a plus (but willing to train the right person) Valid driver's license/insurance and dependable transportation required Why ClearView? Opportunities to grow into full supervisory roles Supportive leadership team Competitive pay and benefits Paid training and long-term career development Do you think this opportunity if for you? Then we need to talk! We have a LIMITED number of cleaning positions available exclusively for the people described above! Schedule: Evening shift Monday to Friday Night shift Some weekends Ability to commute/relocate: Flint and surrounding areas, MI: Reliably commute or planning to relocate before starting work (Preferred) ClearView Building Maintenance is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Assistant Supervisor Field Operations trilogycorporate.com As an Assistant Supervisor, you will be responsible for performing a variety of cleaning tasks. This is an active position which requires a high level of physical stamina. As an Assistant Supervisor you will be an essential part of the team, ensuring that cleaning tasks are completed safely and accurately. Responsibilities Sanitize kitchenettes, fitness rooms, and restrooms (toilets, sinks, floors). Vacuum, sweep, mop, dust, and wipe surfaces in offices and common areas. Remove trash and load into dumpsters. Clean windows, mirrors, and glass. Restock supplies (toilet paper, towels, soap). Team Support & Supervision Serve as the primary point of contact during the 2nd shift, providing guidance to staff. Delegate daily tasks and assist with training new employees. Monitor site tidiness, equipment upkeep, and supply inventory. Client & Mailroom Services Assist with client projects and conference room setups. Process outbound mail/packages with tracking; receive/distribute inbound mail. Other Responsibilities Follow safety procedures to maintain a safe environment. Adapt to changing tasks and priorities. Support client operations as required. Requirements Experience & Skills Excellent written and verbal communication skills to collaborate with team members and clients. Attention to detail to ensure accuracy and efficiency. Willingness to follow instructions and learn new skills. Basic math skills for inventory and supply counts. Ability to work independently and as part of a team. Physical Abilities Physical stamina and mobility, including the ability to lift, push, and pull up to 50 lbs. Frequent bending, lifting, and reaching. Ability to climb stairs and stand for long periods. Comfortable using equipment such as backpack vacuums, floor scrubbers, and other heavy machinery. Work Style & Availability Comfortable working in an active, professional office environment. Flexible schedule to cover 1st or 2nd shift as needed. Availability to work occasional overtime. Willingness to adapt to changing tasks and priorities. Licensing & Transportation Valid driver's license, reliable transportation. Work Conditions This is a physically active role, including standing, walking, bending, lifting, and reaching for extended periods. You will use cleaning equipment and be exposed to cleaning chemicals, following all safety protocols. Work takes place in a professional office environment with team collaboration and client interaction. Full-time Benefits Consistent, predictable schedule. Platinum & Gold Blue Cross/Blue Shield health insurance, dental insurance and optical insurance available to all employees and Trilogy pays for most of the premium. Accrued paid Personal Time and Vacation. 9 paid holidays per year. Daily opportunities to earn bonuses - up to $100 per month! Interested in advancement? This role is more than just a job. We strongly believe in providing you a path to thrive as an Assistant Supervisor and to grow within our company if you're interested. Here is what a typical advancement path looks like: Assistant Supervisor >> Cleaning Supervisor >> Site Manager >> Operations Manager For more information: Careers -- About Trilogy -- trilogycorporate.com Facebook -- ****************************************** Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Trilogy Corporate Services reserves the right to amend and change responsibilities to meet organizational needs as necessary. Equal Opportunity Employer: Trilogy Corporate Services, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under the direction of the Manager, the Donor Services Supervisor is responsible for maintaining, motivating, encouraging and developing staff to attain their full potential through positive reinforcement and corrective action as necessary. The Supervisor will assist in creating and implementing systems and processes to provide oversight of blood and blood procurement activities. Associate is responsible for supervising and assisting Donor Services associates in the procurement of blood products from donors and/or patients to support production requirements. This may include assisting in the recruitment of donors for automated blood collection procedures as applicable per site or mobile. The Supervisor partners with Donor Services management to ensure that the Donor Services Department is achieving its goals for overall quality, cost and production. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Plans, implements and supervises functions of assigned associates who collect blood and blood components, and/or supporting areas such as document control, training and scheduling. Communicates changes and problems to associates and verifies their understanding of changes in policy/procedures. Projects workflow, prioritizes duties, troubleshoots, and problem solves. Serves as a public relations contact for donors, patients, coordinators, recruiters, and the general public. Acts as a preceptor to new associates as assigned and conducts in-service training, as applicable. Accurately performs, as required, all pre-activities defined by departmental procedure for which the associate has successfully completed training and for which competency assessment is current. Works in all technical capacities as needed. Ensures donor related documents are complete and accurate, as applicable. Performs waived tests as described by the Clinical Laboratory Improvement Amendment of 1988, as applicable. Listed below are CLIA supervisory responsibilities for those supervising collection sites that perform hematology testing: * Is accessible to collection personnel at all times testing is performed to provide on-site telephone or electronic consultation to resolve technical problems in accordance with policies and procedures (SOPs) established by the director. * Provides day-to-day supervision of moderate complexity test performance (automated hematology) by collection personnel. * Monitors test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained. * Assures that all remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications, policies, and procedures. * Ensures that donor test results are not reported until all corrective actions have been taken and the test system is properly functioning. * Provides orientation to all collection personnel. * Annually evaluates and documents the performance of all testing personnel. Evaluate new personnel initially and at six months. Observes, documents and evaluates performance of Donor Services associates through competency observations and observation form usage, as applicable. Prepares/administers annual performance appraisals for assigned staff. Makes recommendations about scheduling and/or monitoring of associate's work assignments and promotional opportunities. Adheres to, and enforces all, including but not limited to, Versiti, AABB, FDA, CLIA, ISDH, and EMEA policies and procedures, as applicable. Oversees Donor Services associates to ensure they remain in compliance and follow the above policies/procedures as applicable. Must maintain knowledge of and observe all regulatory requirements and practices, including FDA current Good Manufacturing Practices and Good Tissue Practices, as applicable Ensures all regulatory requirements are met while creating an atmosphere for donors/patients/staff to have a positive experience. Drives Versiti vehicle when needed to complete job-related functions. Complies with and enforces all Versiti safety policies and procedures. Follows universal precautions and protective measures required by Versiti and outside regulatory agencies. Incumbent may be exposed to blood or body fluids and may be in areas which contain these items. Conducts coaching/counseling sessions, as required, to identify and address technical concerns, customer service issues and employee related issues. Conducts / attends all required departmental meetings and training sessions as required and participates in the trial and evaluation of new methods and equipment. Responsible for meeting departmental productivity and quality standards, identifying problems within the work area as they occur, performing root cause analysis, and offering process improvements Achieves mobile/donor center collection goals by managing to daily goal (which includes day of automation conversions, split rates, equipment run rates, inventory needs). Participates in obtaining organizational goals through replenishment strategies (i.e. re-booking, apheresis education, email information collection). Motivates and mentors staff to achieve, and strive to exceed, the requirements of their position. Acts as a positive role model. Maintains required level of communication, which includes using email, phone, and other modes of communication, as applicable. On call, as required, to address urgent issues affecting drive or donor center operation, including addressing scheduling issues. Performs essential functions which may include working irregular hours that include late nights, early mornings and weekends at various locations. Maintains confidentiality and discretion as required. Performs other duties as required, which relate to Blood Center functions. Performs other duties as assigned Complies with all policies and standards Qualifications Education High School Diploma or equivalent required Bachelor's Degree preferred Experience Previous experience in customer service required 1-3 years supervisory experience required Valid driver's license required Leadership experience in a customer service environment preferred Previous phlebotomy and / or healthcare experience preferred Knowledge, Skills and Abilities Excellent customer service, interpersonal, oral and written communication skills required Ability to express oneself clearly/effectively in written and oral form Ability to communicate effectively with co-workers, management, vendors and/or customers as necessary Ability to handle sensitive or confidential information discreetly Possess the medical knowledge necessary to determine donor suitability, render immediate and proper care to donor and patient, and attend to safety and quality control issues as required by Procedure and external regulatory requirements Ability to multi-task while paying close attention to detail Well-groomed, professional appearance Ability to work in a positive manner under pressure in a fast-paced environment Ability to work well with others as a team member required Must be accessible by phone and email Ability to travel to all Versiti sites, including overnight stays, is required. Tools and Technology Personal and Network Computer required MS Office (Word, Excel, Outlook, PowerPoint) required Hemasphere required Title 21 required Multiple phone lines, printer, fax, and copy machines required Must be computer literate and able to use the necessary software and hardware to perform job functions and access company communications. required #LI-Hybrid #LI-AB1 Not ready to apply? Connect with us for general consideration.

Job Description We're hiring for two part-time supervisor positions at our Resource and Crisis Center in Pontiac, MI. Each position works one 12-hour shift per week, in person. Day Shift Supervisor: 7:00 AM - 7:30 PM Night Shift Supervisor: 7:00 PM - 7:30 AM These roles supervise front desk operations and support Crisis Service Specialists, ensuring a welcoming and clinically focused environment for individuals seeking help. The RCC operates 24/7, but these positions are strictly part-time (one day per week). Essential Functions Train front desk staff in trauma-informed practices, crisis response protocols, and HIPAA compliance; provide ongoing coaching and support Conduct regular one-on-one supervision and team meetings (at least monthly) to promote staff development, address concerns, and reinforce best practices Develop, implement, and update procedures that support efficient and clinically sound front desk operations Monitor and analyze cycle time from arrival to transfer to crisis service providers, identifying and resolving delays or service gaps Create and maintain staff schedules to ensure consistent coverage across all shifts, including weekends and holidays; proactively identify and coordinate coverage for staffing gaps due to call-offs, vacancies, or increased service demand Mitigate barriers to timely service transfers by collaborating with internal teams and external partners Build and maintain professional relationships with crisis provider leadership to support seamless coordination and service delivery Demonstrate and model effective crisis intervention and de-escalation techniques; provide real-time support to staff during high-acuity situations Oversee inventory management, including ordering and restocking supplies and resources designated for people served Ensure the front desk and lobby areas remain clean, organized, and welcoming Communicate security concerns-including contraband, threats, or behavioral risks-to all relevant RCC entities in a timely and coordinated manner Take a proactive role in guiding and managing all safety efforts- overhead pages, facilitating evacuation of the lobby, etc. Participate in agency meetings, supervision, and required training to stay current with policies, procedures, and best practices Perform other duties as assigned to support the mission and operations of the Resource and Crisis Center Job Requirements and Qualifications Education: Bachelor's degree in a human service-related field (social work, psychology, counseling, family services, sociology, criminal justice) OR 3+ years of related Crisis leadership experience. Training Requirements (licenses, programs, or certificates): BLS Recipient Right's Clinical License Experience Requirements: Minimum three years of experience working in a human or medical service environment (school, hospital, crisis center, call center, community mental health agency). Minimum of 1 year of leadership experience working within a managed care, behavioral health or hospital setting Preferred Experience: Experience in working with electronic health records Experience in customer service Experience with data entry Experience in crisis de-escalation Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities Experience working with children with serious emotional disturbance Job Specific Competencies/Skills: Interpersonal Skills Strong Organizational Skills Data Analysis Strategic Planning Strong written and oral communication De-escalation and conflict resolution Strong leadership and problem-solving skills Clinical knowledge of mental health and suicide prevention Strong time management Knowledge Requirements: HIPPA Microsoft 365 Recipient Right's Mental Health Code Medicaid Manual Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information (Travel required, physical requirements, etc.): Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in a crisis center environment. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

FIND A CAREER THAT MAKES A DIFFERENCEWITH A JOB AT THE Y! Now Hiring Welcome Center Supervisor at the Carl's Family YMCA YMCA Employee Benefits FREE Family Membership & Discounted Access to Programs Flexible Scheduling Family-friendly Work Environment Employee Assistance Program & Retirement Plan General Function The Welcome Center Supervisor supports all aspects of a high-quality YMCA user experience. The Welcome Center Supervisor will train, manage and schedule for the Member Experience Team. The Welcome Center Supervisor is responsible for providing assistance to YMCA members, prospective members and guests at all times exhibiting excellent communication and customer service skills upholding the member experience standards. Education/Experience/Training/Certifications A high school diploma, administrative and supervisory experience, and excellent communications skills required. Must possess the ability to follow through on requests, meet deadlines, manage multiple priorities, and provide the highest level of customer service. Must be available to work early mornings, nights, weekends, and/or holidays with a minimum of one evening, one early morning, and one weekend per month. Position Benefits Paid Time Off and 10 Paid Holidays Medical, Dental, Vision, Life, and AD&D Insurance Short-term/Long-term Disability and Flexible Spending Account Job Duties & Responsibilities Provide exceptional customer service at all times to members and staff. Manage the interviewing, hiring, and training of Member Experience Team. Support the management of the Member Experience Team's schedule and ensure adequate staffing at all times, with assistance from the Associate Executive Director. Track all inquiries, follow up calls, tours, sales and guest visits in prospect management systems as assigned. Assist with all aspects of membership sales, terminations and exit interviews, including making new member and NSF phone calls. Meet monthly sales goals. Work nights, weekends and closeouts required. Support the development and/or coordination of special events, presentations, seminars, and membership promotions within the community. Make sure event calendar is up to date with member engagement events. Personally lead the member experience by working at the Welcome Center at least 20 hours/week. Serve as back-up to the Business Office Manager and perform business office duties at other branches as needed. Serve as an Shift Lead (4-hour shift) up to 3 times per week. Abilities & Skills Ability to participate in all physical aspects of the position. Ability to sit and stand from a seated position when interacting with members. For more opportunities to join our team, please visit the YMCA of Metropolitan Detroit's career page (ymcadetroit.org/careers).

Job Description San Marino Club in Troy, MI is looking for one service supervisor to join our 52 person strong team. We are located on 1685 East Big Beaver Road. Our ideal candidate is attentive, punctual, and engaged. Responsibilities Engage regularly with customers ensuring a positive experience Ensure team provides fast, friendly, and accurate service Contribute to team effort by accomplishing related results as needed Respond to all complaints in a friendly and professional manner Qualifications Experience in customer service or supervisor roles Outgoing and engaging personality Proven ability to maintain scheduling commitments Ability to problem solve quickly and act accordingly This is a mostly part time hospitality position for a large banquet facility. Busy seasons will have more full time hours. There will be some closing shifts as they are rotated between managers. Looking for a candidate that has a positive attitude, good ideas on improving service, and works well with service staff. We are looking forward to reading your application.

Start with a job, stay for a career. For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work. We are currently looking for a Service Supervisor to join our on-site operations team to help support a positive experience for our residents. What are the responsibilities of a Service Supervisor? Manage maintenance staff by setting direction, priorities, and schedules Maintain and execute a preventative maintenance program that minimizes emergency repairs and services Maintain community inventory, monitor purchase orders, and approve invoices Ensure maintenance work orders are completed to the highest standards of quality, efficiency, and safety Ensure apartment units are ready for new move-ins by conducting inspection and quality control Meet with team members on a regular basis to discuss strengths and development opportunities Interview and hire qualified candidates in conjunction with the Community Manager Take initiative to work alongside the team as necessary to achieve goals Evaluate and manage contractor projects upon completion to ensure high quality and contract compliance Ability to successfully perform and train the following technical skills: diagnosing and solving air conditioner and furnace issues, troubleshooting for ancillary services, advanced plumbing tasks, drywall replacement, appliance repair and installation, carpentry work, window installations, advanced electrical issues and thorough understanding of schematic and wiring diagrams, and installation and repair of ceramic tile and vinyl May be part of the on-call rotation as needed and available after-hours for emergency needs What are the role requirements? Previous leadership experience is required Strong experience in multi-family property maintenance is preferred Must have extensive knowledge of maintenance safety guidelines and procedures and OSHA regulations EPA certification is required (If you do not hold an EPA certification you are required to obtain it within 120 days of your start date via company paid training) HVAC experience is strongly preferred CPO Certification and pool chemistry and maintenance skills are preferred Ability to prioritize and delegate multiple tasks in a fast-paced environment Must possess exceptional customer service and communication skills Must possess excellent organizational and time-management skills Ability to use various technologies for online training and administrative purposes Must be willing to respond to emergencies after normal business hours Able to effectively and professionally communicate with residents and co-workers Basic computer skills and comfort learning software, apps, and programs Have reliable transportation and valid driver's license What's in it for you? Comprehensive benefits package, including 401(k) with company match On the job training and development Generous paid time off programs Competitive compensation plan with bonus opportunities Great work environment Opportunities for advancement Discounted apartment home Grow a Career with Edward Rose & Sons! Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business. Our Mission, Vision, and Values: We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.

Job Description MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy, and commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values. We are currently seeking a self-motivated, results-oriented SERVICE OPERATIONS SUPERVISOR in our Computer Service Repair and Knowledge Bar. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! Click here to see our job video The SERVICE OPERATIONS SUPERVISOR is responsible for the operational aspects, goals, and metrics of the Computer Service Repair Department. MAJOR RESPONSIBILITIES: Provides leadership and guidance to our Computer Service Repair Department and Knowledge Bar associates. Ensures parts orders and returns are executed accurately and within timeframes specified and store stock quality control. Responsible for cycle counts and manages inventory turns, obsolescence, and markdowns with Service Purchasing. Ensures that customer service standards are met and that difficult customer situations are handled courteously and professionally. Drive performance of the Service Department to meet or exceed the established focus goals for customer satisfaction, productivity, income, and operational efficiency. Responsible for vendor relationship management (parts cost, margin, SLA) Responsible for creating vendor P&Ls. Participate in staffing, orientation, and training activities in the store. Assist with scheduling to ensure proper coverage. Maintain the technical certification level of the shop to ensure proper service and repair of products. Responsible for the look and feel of the parts room and any facility maintenance of the Service Department. EDUCATION & EXPERIENCE: High school diploma or equivalent. Associate's or Bachelor's degree from a college or technical school preferred. At least one year of related supervisory or management experience in a service facility, retail service department, or tech support environment preferred. A+ and Apple certifications are required within 120 days of hire. Communication and Language Skills: Ability to communicate professionally, and handle multiple customers and projects at once. Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively communicate information verbally in one-on-one and small or large group situations to customers and other Micro Center Associates. Reasoning and Mathematical: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to carry out instructions furnished in written, verbal or diagram form. Physical Requirements: Ability to regularly lift and/or move up to 10 pounds, and occasionally lift to 50 lbs., stand for prolonged periods. Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends, and holidays. MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental, and Vision Benefits Coverage for Regular Full-Time Associates 401K Plan with Company Match Paid Time Off Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their trails. This is a place where your future success and growth are truly a result of your efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.

Mail and Print Services Supervisor The Mail and Print Services Supervisor is responsible for overseeing daily operations of mailroom and print services to ensure efficient, accurate, and timely service delivery. This role includes supervising union-represented employees, managing timekeeping and attendance, and coordinating with internal departments and external vendors to support communication and documentation needs across the facility. Key ResponsibilitiesMail Services Oversee all incoming and outgoing mail operations, including USPS, courier, and interoffice deliveries. Manage daily and weekly mail deliveries to 16 local locations, including mail pick-ups from four local post offices. Monitor USPS postage accounts, including recall mail, postage replenishment, and PO Box payments. Manage scheduling and maintenance for two company vehicles assigned to the mailroom. Ensure compliance with postal regulations and internal policies. Oversee mailroom equipment, supplies, and vendor relationships. Support bulk mailings and special delivery requests. Print Services Supervise print production activities, including copying, scanning, and finishing services for headquarters and local plants. Manage departmental print requests to ensure timely, high-quality output. Oversee leased equipment contracts and maintenance for all print-related equipment. Coordinate with external vendors for large-scale or specialty print projects. Maintain and update the online print shop order page to ensure competitive services and pricing. Supervisory & Administrative Duties Supervise union employees, ensuring adherence to schedules, work rules, and performance standards. Manage timekeeping, attendance tracking, and payroll inputs for assigned staff. Conduct team meetings, training sessions, and performance evaluations. Address employee concerns and escalate issues as necessary in accordance with labor agreements. Requirements Bachelor's degree required (Business or related field preferred). 3-5 years of experience in mailroom, print services, or related operations. Prior experience supervising union-represented employees strongly preferred. Strong organizational, leadership, and communication skills. Proficiency with office equipment and standard computer applications. Preferred Qualifications Graphic design experience and knowledge of digital print production. Familiarity with timekeeping systems. Ability to manage multiple priorities in a fast-paced environment. Knowledge of sustainability practices in print and mail operations.

Continental Properties is looking for a motivated and empowered Service Supervisor at our beautiful Springs at Canton residential apartment community in Canton Township, MI. Our supervisors are instrumental in maintaining facility operations, creating new efficiencies and developing standards that have a positive impact on resident renewals and customer satisfaction. You will foster a collaborative work environment and encourage the maintenance team to provide great customer service. You will report to our Community Manager. Position Specifics Full-Time Pay: $26.00 - $32.00 per hour Additional earning potential through position-specific performance incentives Essential Responsibilities: Prepare apartment homes for rent by performing repairs in HVAC, electrical, plumbing, pools, carpentry, dry wall, building exteriors, appliances, painting Work with vendors to maintain the appearance and safety of the community Oversee expenses and budget Provide support and training to your team Skills for Success: 2 plus years of experience in multifamily Service Supervisor role EPA and CPO certifications desired, as well as substantial experience in HVAC, plumbing, pools, carpentry, dry wall, building exteriors and appliances Ability to work overtime and on call/non-traditional schedule including evenings, weekends and holidays This role requires occasional bending, stooping, and stretching. Candidates must be able to independently lift, carry, push, pull, or maneuver up to 100 pounds, and up to 250 pounds with assistance. You will also need to use technology such as computers, tablets, telephone, and other office equipment to perform responsibilities. Why You'll Love Life at Continental: Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace: Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement. Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources. Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months. Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here! Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all. On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments. Performance Incentives: Reap the rewards with our enticing incentive programs, from additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us! Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance. Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities. For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team. We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.

$5000 SIGNING BONUS

The Account Supervisor role is responsible for the relationship between the agency and day-to-day clients, providing strategic guidance to clients, managing the account team's performance and cultivating strong client relationships to encourage new and repeat business. The Account Supervisor demonstrates thinking across the client's line of business and not just on their teams' assigned projects. They act as a trusted advisor and partner to the client. The Account Supervisor has expert marketing skills, the ability to anticipate needs, is an experienced executor and has the confidence to express and author informed opinions. RESPONSIBILITIES: Manage the execution of numerous multi-channel marketing and advertising communications programs that have a focus on CRM, including Direct Mail, Email, and Website. Projects can also include Social, Display, and other marketing communications. Partner with analytics and strategy teams to interpret data, identify key insights and monitor campaign performance. Also create test plans, strategies and recommendations for your lanes of business. Writes clear, powerful, insight driven creative briefs, presentations, and other strategic documents. Guide the team and collaborate across the agency to drive creative and innovation. Responsible for status and keeping key internal folks and clients updating on the status of all program activities. Responsible for budget management. Master a strong knowledge of the client's products, branding and style guide. Nourish and safeguard the client relationship, maintaining contact and building rapport at various levels in the organization. Demonstrate strong collaboration, communication skills, across the entire team. Periodic out of town travel to attend press checks or client events. EDUCATION & EXPERIENCE: Minimum four years' experience leading projects and accounts. Must have agency experience. Experience managing CRM campaigns end-to-end through strategy to execution with an added bonus for having experience managing social display media. Experience in reviewing analytics reports understanding key metrics with the ability to analyze, interpret, and assess strategic impact for current programs. This person will have a sense of urgency, attention to detail, and the ability to work under very tight deadlines while managing multiple projects when needed. Must be extremely organized, detailed and accurate. Skilled at writing decks and presentations. Strong business writing, communication, and interpersonal skills. Proactive, self-starter who can work as part of a team primarily and independently when needed. Highly skilled in building and managing project schedules and timelines. Solution oriented problem-solving approach. MRM//McCann is an EEO/AA employer and does not discriminate on the basis of race, color, religion, creed, gender, sexual orientation, age, gender identity, marital status, citizenship, disability, genetic information or veteran status or any other basis prohibited by applicable federal, state, or local law. MRM//McCann participates in e-Verify.

Salary: $20-22/hour Assistant Supervisor Field Operations trilogycorporate.com As an Assistant Supervisor, you will be responsible for performing a variety of cleaning tasks. This is an active position which requires a high level of physical stamina. As an Assistant Supervisor you will be an essential part of the team, ensuring that cleaning tasks are completed safely and accurately. Responsibilities Sanitize kitchenettes, fitness rooms, and restrooms (toilets, sinks, floors). Vacuum, sweep, mop, dust, and wipe surfaces in offices and common areas. Remove trash and load into dumpsters. Clean windows, mirrors, and glass. Restock supplies (toilet paper, towels, soap). Team Support & Supervision Serve as the primary point of contact during the 2nd shift, providing guidance to staff. Delegate daily tasks and assist with training new employees. Monitor site tidiness, equipment upkeep, and supply inventory. Client & Mailroom Services Assist with client projects and conference room setups. Process outbound mail/packages with tracking; receive/distribute inbound mail. Other Responsibilities Follow safety procedures to maintain a safe environment. Adapt to changing tasks and priorities. Support client operations as required. Requirements Experience & Skills Excellent written and verbal communication skills to collaborate with team members and clients. Attention to detail to ensure accuracy and efficiency. Willingness to follow instructions and learn new skills. Basic math skills for inventory and supply counts. Ability to work independently and as part of a team. Physical Abilities Physical stamina and mobility, including the ability to lift, push, and pull up to 50 lbs. Frequent bending, lifting, and reaching. Ability to climb stairs and stand for long periods. Comfortable using equipment such as backpack vacuums, floor scrubbers, and other heavy machinery. Work Style & Availability Comfortable working in an active, professional office environment. Flexible schedule to cover 1st or 2nd shift as needed. Availability to work occasional overtime. Willingness to adapt to changing tasks and priorities. Licensing & Transportation Valid drivers license, reliable transportation. Work Conditions This is a physically active role, including standing, walking, bending, lifting, and reaching for extended periods. You will use cleaning equipment and be exposed to cleaning chemicals, following all safety protocols. Work takes place in a professional office environment with team collaboration and client interaction. Full-time Benefits Consistent, predictable schedule. Platinum & Gold Blue Cross/Blue Shield health insurance, dental insurance and optical insurance available to all employees and Trilogy pays for most of the premium. Accrued paid Personal Time and Vacation. 9 paid holidays per year. Daily opportunities to earn bonuses up to $100 per month! Interested in advancement? This role is more than just a job. We strongly believe in providing you a path to thrive as an Assistant Supervisor and to grow within our company if youre interested. Here is what a typical advancement path looks like: Assistant Supervisor >> Cleaning Supervisor >> Site Manager >> Operations Manager For more information: Careers -- About Trilogy -- trilogycorporate.com Facebook -- ****************************************** Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Trilogy Corporate Services reserves the right to amend and change responsibilities to meet organizational needs as necessary. Equal Opportunity Employer: Trilogy Corporate Services, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under the direction of the Manager, the Donor Services Supervisor is responsible for maintaining, motivating, encouraging and developing staff to attain their full potential through positive reinforcement and corrective action as necessary. The Supervisor will assist in creating and implementing systems and processes to provide oversight of blood and blood procurement activities. Associate is responsible for supervising and assisting Donor Services associates in the procurement of blood products from donors and/or patients to support production requirements. This may include assisting in the recruitment of donors for automated blood collection procedures as applicable per site or mobile. The Supervisor partners with Donor Services management to ensure that the Donor Services Department is achieving its goals for overall quality, cost and production. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Plans, implements and supervises functions of assigned associates who collect blood and blood components, and/or supporting areas such as document control, training and scheduling. Communicates changes and problems to associates and verifies their understanding of changes in policy/procedures. Projects workflow, prioritizes duties, troubleshoots, and problem solves. Serves as a public relations contact for donors, patients, coordinators, recruiters, and the general public. Acts as a preceptor to new associates as assigned and conducts in-service training, as applicable. Accurately performs, as required, all pre-activities defined by departmental procedure for which the associate has successfully completed training and for which competency assessment is current. Works in all technical capacities as needed. Ensures donor related documents are complete and accurate, as applicable. Performs waived tests as described by the Clinical Laboratory Improvement Amendment of 1988, as applicable. Listed below are CLIA supervisory responsibilities for those supervising collection sites that perform hematology testing: * Is accessible to collection personnel at all times testing is performed to provide on-site telephone or electronic consultation to resolve technical problems in accordance with policies and procedures (SOPs) established by the director. * Provides day-to-day supervision of moderate complexity test performance (automated hematology) by collection personnel. * Monitors test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained. * Assures that all remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications, policies, and procedures. * Ensures that donor test results are not reported until all corrective actions have been taken and the test system is properly functioning. * Provides orientation to all collection personnel. * Annually evaluates and documents the performance of all testing personnel. Evaluate new personnel initially and at six months. Observes, documents and evaluates performance of Donor Services associates through competency observations and observation form usage, as applicable. Prepares/administers annual performance appraisals for assigned staff. Makes recommendations about scheduling and/or monitoring of associate's work assignments and promotional opportunities. Adheres to, and enforces all, including but not limited to, Versiti, AABB, FDA, CLIA, ISDH, and EMEA policies and procedures, as applicable. Oversees Donor Services associates to ensure they remain in compliance and follow the above policies/procedures as applicable. Must maintain knowledge of and observe all regulatory requirements and practices, including FDA current Good Manufacturing Practices and Good Tissue Practices, as applicable Ensures all regulatory requirements are met while creating an atmosphere for donors/patients/staff to have a positive experience. Drives Versiti vehicle when needed to complete job-related functions. Complies with and enforces all Versiti safety policies and procedures. Follows universal precautions and protective measures required by Versiti and outside regulatory agencies. Incumbent may be exposed to blood or body fluids and may be in areas which contain these items. Conducts coaching/counseling sessions, as required, to identify and address technical concerns, customer service issues and employee related issues. Conducts / attends all required departmental meetings and training sessions as required and participates in the trial and evaluation of new methods and equipment. Responsible for meeting departmental productivity and quality standards, identifying problems within the work area as they occur, performing root cause analysis, and offering process improvements Achieves mobile/donor center collection goals by managing to daily goal (which includes day of automation conversions, split rates, equipment run rates, inventory needs). Participates in obtaining organizational goals through replenishment strategies (i.e. re-booking, apheresis education, email information collection). Motivates and mentors staff to achieve, and strive to exceed, the requirements of their position. Acts as a positive role model. Maintains required level of communication, which includes using email, phone, and other modes of communication, as applicable. On call, as required, to address urgent issues affecting drive or donor center operation, including addressing scheduling issues. Performs essential functions which may include working irregular hours that include late nights, early mornings and weekends at various locations. Maintains confidentiality and discretion as required. Performs other duties as required, which relate to Blood Center functions. Performs other duties as assigned Complies with all policies and standards Qualifications Education High School Diploma or equivalent required Bachelor's Degree preferred Experience Previous experience in customer service required 1-3 years supervisory experience required Valid driver's license required Leadership experience in a customer service environment preferred Previous phlebotomy and / or healthcare experience preferred Knowledge, Skills and Abilities Excellent customer service, interpersonal, oral and written communication skills required Ability to express oneself clearly/effectively in written and oral form Ability to communicate effectively with co-workers, management, vendors and/or customers as necessary Ability to handle sensitive or confidential information discreetly Possess the medical knowledge necessary to determine donor suitability, render immediate and proper care to donor and patient, and attend to safety and quality control issues as required by Procedure and external regulatory requirements Ability to multi-task while paying close attention to detail Well-groomed, professional appearance Ability to work in a positive manner under pressure in a fast-paced environment Ability to work well with others as a team member required Must be accessible by phone and email Ability to travel to all Versiti sites, including overnight stays, is required. Tools and Technology Personal and Network Computer required MS Office (Word, Excel, Outlook, PowerPoint) required Hemasphere required Title 21 required Multiple phone lines, printer, fax, and copy machines required Must be computer literate and able to use the necessary software and hardware to perform job functions and access company communications. required #LI-Hybrid #LI-AB1

$5000 SIGNING BONUS Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team. We value our staff and think they deserve the best! Medical, vision and dental benefits available upon hire at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,300, a 5% match towards your retirement, generous paid time off (40 hours upon hire; 19 ½ days per year) AND 13 paid holidays. Minimum Requirements: Educational Requirements License Requirements Year(s) of Experience Master's in Social Work Michigan Master's Level Social Worker (LMSW) credential, Clinical Three (3) years of clinical experience in the treatment of adults and children with mental illness, developmental disabilities, substance abuse, and/or co-occurring disorders. Willing and able to provide supervision of LLMSWs and LLBSWs. Master's in Counseling or related field such as Psychology or Social Work. Michigan Licensed Professional Counselor (LPC) credential Three (3) years of clinical experience in the treatment of adults and children with mental illness, developmental disabilities, substance abuse, and/or co-occurring disorders. Must meet one (1) of the following requirements: LPC started acting as a counseling supervisor for the first time on or before January 1, 2013, has completed training the function of counseling supervision, and acquired not less than 3 years of post-master's practice in counseling. LPC started acting as a counseling supervisor for the first time after January 1, 2013, and before May 5, 2022, has completed training in the function of counseling supervision that satisfies the requirements of R 338.178 (2) of the Counseling Administrative Rules, and acquired not less than 3 years of post-master's practice in counseling. LPC started acting as a counseling supervisor for the first time on or after May 5, 2022, completed training in the function of counseling supervision that satisfies the requirements of R338.178 (2) of the Counseling Administrative Rules, and acquired not less than 5 years post-master's practice in counseling. LPC currently holds the Approved clinical Supervisor (ACS) credential from the CCE. Additional Requirements: Knowledge of a variety of evidenced based practices; Michigan Certification Board for Addiction Professionals (MCBAP) credential of Certified Clinical Supervisor (CCS) or Certified Advanced Alcohol and Drug Counselor (CAADC) OR obtain a development plan within 3 months of hire. Must be willing to work flexible hours including evenings, weekends, and holidays. As THIRD PARTY insurance may be billed by this position in accordance with professional scope of practice, employee must meet and retain 3rd party payer requirements. Must obtain/ retain MDHHS qualifications as a Child Mental Health Professional. Must have a valid Michigan driver's license, current automobile insurance and own transportation or the use of a vehicle during working hours. Must have the ability to physically perform the tasks. Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation. Preferences: Training and/or certification in evidence-based practices. Minimum of 1 year previous supervisory experience. MCBAP Certified Clinical Supervisor Credential or registered CCS Development Plan.