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  • Service Desk Supervisor

    Omega Systems 4.1company rating

    Assistant supervisor job in Elmwood Park, NJ

    Service Desk Supervisor Reports To: Service Desk Manager Division: Service Desk FSLA: Exempt Office Designation: Elmwood Park-In Office, Hybrid Omega Systems is looking for a Service Desk Supervisor to guide our Service Desk operations, drive excellence in customer support, and ensure compliance with company standards and security policies. You'll lead a talented team, set the vision for service delivery, and foster professional growth while implementing best practices that elevate performance and customer satisfaction. Functional Responsibility and Task Statements Operational Responsibilities Supervising end-user services and technical support services. Supervise and oversee day-to-day operations regarding proper ticketing procedures, reporting and technical support via phone. Provide consistent training and mentoring to members. Ensure Omega is providing a high level of customer service by performing Quality Assurance processes including but not limited to direct monitoring of employee interactions and analyzing reporting to identify incorrect behaviors and patterns. Onboard new Omega Service Desk Employees including systems access, training, and confirming proper Omega processes on a regular basis. Supervise group - including recruitment, supervision and coaching, scheduling, development, evaluation, and performance. Create, Update, and Improve Documentation to ensure high level of service. Review Timesheets Weekly Establish and maintain regular written and in-person communications with the organization's executives, department heads, and end users regarding pertinent IT activities. Ensures enforcement of procedures to maintain security and access and protect against viruses, hackers, vandals, acts of God, and accidental user mistakes. Leadership and People Responsibilities Work with other colleagues within OMEGASYSTEMS teams to deliver an effective Customer support service offering Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of OMEGASYSTEMS Customer support teams both externally and internally. Technical Responsibility and Task Statements Administrate and facilitate personnel to hire and retain staff. Assist in team building, maintain work schedules, perform appraisals, and organize staff for optimum effectiveness. Establish staff training and development programs related to technical services. Develop measures and controls to ensure performance standards and goals are achieved. Develop and maintain Key Performance Indicators (KPIs) around testing performed within team. Mentor and develop direct reports through personal behaviors. Ensure to provide customer satisfaction across all technical service offerings. Provide monthly technical activity and status reports Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated. Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc. Travel Requirements: Minimal travel is required for this position. Desired Qualifications and Skills Required Bachelor's degree in a job-related discipline or equivalent working experience. Minimum of five years of technical experience. Must have former technical supervisory experience preferably in a Call Center or similar environment. Knowledge of servers and network operating systems; wide area networks, telephone systems, internet services, electronic mail, web services, microcomputers and other hardware and a variety of software. Ability to: develop and recommend strategic and tactical plans for the delivery of technical services. Ability to communicate technical/complex information both verbally and in writing. Analyze and problem solve a variety of highly technical issues; effectively negotiate/influence others; establish and maintain effective working relationships with internal and external personnel at all levels EEO STATEMENT It is the Company's policy to provide equal employment opportunity for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.
    $60k-121k yearly est. 4d ago
  • Supervisor, Nursing Staff Office

    Cooperman Barnabas Medical Center

    Assistant supervisor job in Newark, NJ

    Job Title: Supervisor Department Name: Nursing Staff Office Status: Salaried Shift: Day Pay Range: $53,500.00 - $70,000.00 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: Under the direction of the Manager, the Nursing Staff Supervisor is responsible for managing the activities of the Nursing Staff Office. Qualifications: Required: High School Diploma Preferred: College degree preferred Prior staffing/medical office experience as well as supervisory responsibility strongly recommended Scheduling Requirements: Shift: Day (10-hour shifts, 4 days per week) Time: 9:00a.m. -7:00p.m. Status: Full Time Hours: 37.5 Essential Functions: Directs and manages the activities of the Medical Center's Staffing Office. Responsible for the ongoing training needs of the staffing coordinators. Responsible for upholding the medical center's standards of behavior, i.e. phone etiquette, time and attendance etc. Ensures staff is well-trained in securing replacement personnel on a timely, cost-effective basis. Provides support & direction to staffers. Monitors staffing effectiveness and personnel compliance with Medical Center policies & procedures. Fosters strong working relationships with all levels of Nursing Management. Performs additional assignments as needed. Benefits and Perks At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
    $53.5k-70k yearly 1d ago
  • Supervisor - Inflight Services

    United Airlines 4.6company rating

    Assistant supervisor job in Newark, NJ

    Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description Why Inflight Services? Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation. Job overview and responsibilities A day in the life of a United Airlines Inflight Supervisor is dynamic and multi-layered. It comprises of engaging and supporting a diverse team of flight attendants, encouraging trust with our flight crew members, working closely with other operational teams to deliver outstanding customer service while demonstrating our Core4 values. If you like a fast paced, 24/7 operational environment then this exciting opportunity is for you! From managing performance and recognition to delivering a safe timely operation, you will have the ability to craft how our customers and co-workers feel about United. * Encourage flight attendants to deliver a high-quality onboard experience to drive improvement in our Net Promoter Score (NPS) * Recognize flight attendants for outstanding service, teamwork, and performance * Assist our flight attendants, at the Concierge Desk and resolve issues in the moment as vital * Exercise United's core4 values to provide local support and care for flight attendants during any Inflight incident * Oversee the performance of the flight attendant team in line with the flight attendant collective bargaining agreement * Conduct investigations regarding performance, complaints, or other work-related issues * Keep our flight attendant team advised by sharing corporate initiatives and changes in policy or procedures * Showcase the delivery of new Inflight products as determined by the Flight Experience team * Ensure daily company goals, policy and procedure compliance are met * Coordinate with customer service and Station Operations Center (SOC) to ensure operational success * Ensure safety goals are met, and FAA regulatory requirements are consistently adhered to by the team * Team oriented, with enthusiasm for people and delivering exceptional service * Develop positive relationships with team members and other work groups to achieve our common goals * Participate in planeside briefings and engage with flight attendants to ensure they have the tools and resources to perform their jobs effectively * Share customer feedback and advance issues that may interfere with the crew's ability to deliver the prescribed service Qualifications What's needed to succeed (Minimum Qualifications): * Minimum 2 years equivalent or similar work experience * 2+ years leadership experience leading and influencing a team * Required to attend United's flight attendant training to earn FAA certification if not currently flight qualified * Must possess exceptional planning and organizational skills, along with strong written and oral communication skills * Positive demeanor and ability to adapt to constantly evolving work environment * Demonstrated conflict resolution and decision-making capability * Proven track record to work independently and in a team environment * Must be legally authorized to work in the United States for any employer without sponsorship * Successful completion of interview required to meet job qualification * Reliable, punctual attendance is a crucial function of the position * For candidates who have previously not been a flight attendant at United Airlines, you will be required to obtain a flight qualification through Inflight Training and will be scheduled to attend the next available class. Obtaining and maintaining flight qualifications is an essential function of the job. Failure to successfully complete training and become flight qualified or failure to maintain those qualifications may result in termination. * You will be required to adhere to the appearance standards for the flight attendant workgroup, which contain specific guidelines around hair, makeup, tattoos, etc. Tattoos are not permitted on the head, neck, or hands, including behind the ear. * Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach (simultaneous), without shoes on. What will help you propel from the pack (Preferred Qualifications): * Bachelor's degree * Inflight Service, travel industry, or hospitality leadership experience highly preferred * Experience supervising a unionized work group The base pay range for this role is $64,885.00 to $84,514.00. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
    $64.9k-84.5k yearly 4d ago
  • Medical Assistant Supervisor (FGP) - Cobble Hill, Multispeciality

    NYU Langone Health

    Assistant supervisor job in New York, NY

    NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram. Position Summary: We have an exciting opportunity to join our team as an Medical Assistant Supervisor. The FGP Medical Assistant Supervisor will oversee daily operations of the clinic and assist the practice and/or nurse manager with ongoing supervision of medical assistant and patient care assistant staff. In this role, the Medical Assistant Supervisor will be responsible for assisting physicians and nurses in providing patient care and working in collaboration with the nurses, clinical secretaries, and medical records to implement policies that improve operations. The FGP Medical Assistant Supervisor oversees all aspects of the patient care support operations and activities related to the supervision of the medical assistants. Job Responsibilities: • Oversees Medical Assistant (MA) staff and associated patient care activities of a Faculty Group Practice site. • Resolves employee issues and addresses procedure- and performance-related issues. Authorizes attendance, schedules, and sick time changes. Responsible for timekeeping and payroll for direct reports. • Plans, coordinates, and schedules the activities of the medical assistants. Participates in interdisciplinary planning for patient care with the physicians. Acts as a Medical Assistant as needed and as backup coverage. • Functions as a liaison between clinical staff and physicians to ensure effective service for patients. Establishes and maintains effective working relationships with group physicians. Serves as a role model and resource person for the provision of quality clinical patient care and communication within the MA role scope of practice. • Addresses physician concerns pertaining to patients. • Ensures suites are properly staffed to avoid provider delays. • Ensures staff maintains a cooperative relationship with administrative staff for patient updates. • Expected to set the tone and represent the management team at all times. • Establishes clinical office policies and communicates responsibilities and expected performance to staff. Trains MA/PCA roles according to specific job responsibilities and expectations. Ensures appropriate cross-training and cross-coverage for all practice administrative activities. • Enforces adherence to NYULH and FGP policies and procedures and standards, including but not limited to HIPAA, Compliance, Human Resources, etc. • Recognizes routine problems and recommends ideas and solutions. Advises when follow-up or management intervention is required. Implements and monitors compliance with regulatory guidelines and takes corrective actions where appropriate. Oversees all QI and QA activities related to Point of Care Testing. • Works with Practice and Clinical Leadership to develop staffing standards, ongoing training, and performance and productivity metrics. • Assists in the implementation and oversight of key FGP operational initiatives such as MIPS and MyChart patient utilization. • Advises when follow-up or management intervention is required; involves Leadership if a clinical complaint escalates after an attempt to resolve. • Optimizes patient flow and patient access. • Supports key clinical quality initiatives (organizational, statutory, national), including but not limited to: MIPS, gaps in care. • Ensures clinical in-baskets are maintained and open encounters are closed within a timely manner. • Works with Practice Leadership to enforce policies and procedures. • Ensures clinical compliance with Patient Safety initiatives and reporting. • Completes necessary intake, which includes obtaining vitals and all other tests within the scope of the practice when needed. • Follows guidelines for validating patient medical records when accessing and updating information, including patient name and date of birth. • Assists with maintaining patient flow to and from exam/treatment rooms. Assists in escorting patients and specimens throughout the facility. • Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient. • Assists with blood/specimen collection and ensures proper handling and processing of patient specimens as needed. • Performs Point of Care testing such as: EKG, Glucose Testing, Pregnancy Test, and Urinalysis. • Maintains patient privacy as it relates to HIPAA standards. • Assists physicians with procedures and/or setup according to the specialty when necessary. • Stocks exam/treatment rooms and/or supply closets with medical supplies, linen, and medical equipment as needed. Effectively communicates when supplies need to be replenished. • Cleans and sterilizes designated equipment after use, in accordance with FGP, ICP, and manufacturer standards. • Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment. • Reviews appropriate downtime procedures as they relate to patient visits. • Completes annual competencies such as Fire Safety, Hazardous Waste, Medsled, HIPAA compliance, etc. • Ensures compliance with Patient Safety initiatives and reporting. • Performs other duties as assigned. Patient Experience and Access Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision, and values, and promoting excellence in the patient experience during every encounter. • Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off). • Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate. • Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries, whether in person, by phone, or via electronic messaging. • Proactively anticipates patient needs and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. • Shares ideas or any observed areas of opportunity to improve patient experience and patient access with appropriate leadership (e.g., ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.). • Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience. • Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Staff Engagement • Mentors MA/PCA staff and provides opportunities for professional development. • Assists with MA/PCA competency assessments and performance evaluations, providing feedback, identifying training needs, and pathways for employee continued career success. • Conducts routine staff meetings and huddles to promote staff communication and feedback. • Attends and supports employee participation in FGP corporate meetings/WebEx to stay aligned with larger network updates and training as appropriate. • Promotes employee engagement activities within the practice, engaging feedback from support staff and leaders internally. Minimum Qualifications: To qualify, you must have a Bachelor's degree required. Completion of a Medical Assistant Program from an accredited institution OR, upon hire, hold a current medical assistant Certification from a nationally recognized accredited institution such as the American Association of Medical Assistants (AAMA); American Medical Technologies (AMT); National Center for Competency Testing (NCCT); National Healthcare Association (NHA). At least 2 years of experience as a Medical Assistant. Proficiency in EKG, phlebotomy/venipuncture. Progressive leadership demonstrated in a leadership position or demonstrates the potential for leadership competency. Demonstrates ability to develop, guide, motivate, nurture, and coach others. Knowledge of medical insurance eligibility and authorization rules. Preferred Qualifications: Knowledgeable of Microsoft Office Suite Programs: PowerPoint, Word, Excel, Visio, etc. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $64,350 - $67,095.37 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here
    $64.4k-67.1k yearly 60d+ ago
  • Assistant Supervisor

    YAI/NIPD Network

    Assistant supervisor job in New York, NY

    If you are a current YAI employee, please click this link to apply through your Workday account. YAI supports people of all ages with intellectual and developmental disabilities (I/DD) in achieving the fullest lives possible by creating new opportunities for living, loving, working, and learning. YAI is a network of agencies with programs that empower and enhance the lives of thousands of people with I/DD and their families. YAI promotes a person-centered approach to support people in our programs by creating plans catered to the specific needs of each individual. Join our dynamic team teaching daily independent living skills, providing individual and group counseling, and promoting community integration. YAI is seeking a qualified Assistant Supervisor to support our locations in Brooklyn. Assistant Supervisors serve as lead members of the direct care team, providing similar day-to-day functions as Direct Support Professionals (DSPs), but with additional administrative responsibilities including training, scheduling, systems management, and in some cases, directly supervising the DSPs. Depending on the support needed, Assistant Supervisors may work in a person's home, in their family's home, in a YAI residence, at a day habilitation center, or out in the community. Our East 15th Street residential program is currently seeking a high-energy, self-starting individual to assist in supervising a house of 10 individuals with I/DD. The Assistant Supervisor will need to provide program oversight, quality assurance, maintain NYS OPWDD regulations, oversee clinical programming, advocate for the people we support, and liaison with families. The ideal candidate will have a passion for working directly with people of all ages with I/DD. The talented, creative, and dedicated staff at our residence are constantly exploring activities and the interests of the people we support to ensure they are living meaningful lives and remain active members of society. The staff encourage the residents to increase their independence by assisting with acts of daily living and counseling through challenging moments. We are looking for an enthusiastic and energetic ASUP, who can handle challenging situations with patience and understanding, to work with this active group of people. Key Responsibilities: * Ensuring the health, safety, and habilitation of the people we support is consistent with agency philosophy and department practice - Ensuring the appropriate, therapeutically documented level of supervision in the residence, day program or community to ensure and protect the health and/or safety of the people we support. * Providing program/floor coverage. * Promoting and maintaining the excellence of our programs * Involving family members and other stakeholders, including professionals, in the team process. * Keeping staff informed by attending meetings and delivering pertinent information * Fostering professional development through regular supervision, training, and evaluations * Supervising staff to ensure that they meet the needs of the people we support, agency standards, and develop professionally through the supervisory process. * Bringing the organizational culture to life * Ensuring a work environment that is free from harassment and discrimination * Actively participate in the hiring process * Maintaining direct relationship with staff * Building staff morale * Utilizing participatory management * Fostering the Open-Door Policy * Nurturing staff development Supervising/Managing teams * Maintaining oversight and compliance of systems specific to role and responsibilities * Fostering communication between relevant supports including those within the program, within the agency, and supports outside the agency. * Required to perform your responsibilities as they currently exist or may change in meeting the needs of the department, under the supervision of your supervisor/manager. Requirements: Education and Experience * High School Diploma or GED required * Some college preferred * Prior Direct Support Professional experience required * Leadership experience preferred * Background in supporting people with intellectual & developmental disabilities and/or mental health required Qualifications: Additional Knowledge, Skills, and Abilities * Strong interpersonal and problem-solving skills * Strong communication and writing skills * Ability to lead by example and act as a role model * Ability to accept and apply feedback * High flexibility in personality and scheduling, per program needs * Valid Driver's License * Proficiency in Microsoft Office * Ability to learn new software to carry out essential business processes in Workforce Management Schedule: * Full-Time Sunday-Thursday * Monday, Tuesday, & Wednesday 2:00pm - 10:00pm * Sunday & Thursday 8:00am - 4:00pm Compensation: * $23.10/hour to $23.10/hour Benefit Highlights: * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical/Dental and Vision * Paid Vacation/Holidays and Sick Time * 403(b) retirement * Life Insurance * Discounts on travel, entertainment, wireless services, shopping, and more! Check out our Benefits page to learn more! YAI is an EEO. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.
    $23.1 hourly Auto-Apply 31d ago
  • Security Operations Center Supervisor

    Constellis 4.8company rating

    Assistant supervisor job in New York, NY

    Joining Triple Canopy in this role allows you to leverage your expertise to help detect and prevent acts of violence against a corporation's Security Operations Center located in midtown Manhattan, New York City. This is an exciting opportunity to support a program that strengthens America. Pay Transparency: $42.00/hr. RESPONSIBILITIES: As the Security Operations Center Supervisor (SOC), you will be a key member of a team of intelligence and security professionals responsible for detecting and preventing acts of violence against corporate leadership and the corporation's assets. You will report to the Security Operations Center Manager. Your duties include but are not limited to: Serving as the primary shift Security Operations Center Supervisor, overseeing your primary shifts, including day, swing, and midnight. This role also includes staffing on weekends and holidays and providing supervision for all sources of intelligence, support, reporting, and guidance to a diverse group of corporation leadership and other contracted personnel. Working collaboratively with fellow Security Operations Center supervisors and professionals to ensure the proper handling of priority intelligence requirements, as well as possessing knowledge and understanding of protective intelligence, threats, inappropriate communications, known or suspected criminal activity, and domestic and terrorist organizations. You will need operational situational awareness and the ability to collaborate and communicate across multiple sites and locations, ensuring timely notification and reporting of relevant information. Having a generalized knowledge of Security Operations Center operations, including technical knowledge of intelligence collection, analysis, and evaluation is preferred. You will need to plan and accomplish operational goals, develop plans and techniques to improve operations, policies, and programs. Serving as the first line of supervision for Security Operations and performing duties related to the execution of the operational protective mission. This includes conducting complex analyses and devising procedural and technical improvements to enhance efficiency and reduce risk to organization members and the corporation. You will also perform complex analyses of policies and guidance related to operations and be able to make recommendations pertaining to operational issues while documenting best practices for process improvements. Work under the limited directions to understand, explain, and guide others in executing the mission of the Security Operations Center. Conducting or directing others in conducting intelligence and organization database checks in support of the agency's incident response. Established policies and procedures will provide guidance for most assignments while allowing considerable discretion to select the most appropriate approach or to recommend new methods. Drafting intelligence summaries in response to the organization's standing intelligence requirements by compiling all-source intelligence and relevant operational and incident reports, while providing quality control of others' work as needed. Your work will be reviewed periodically, typically at major milestones and upon completion, for technical compliance and alignment with project requirements or other work activities. QUALIFICATIONS: You must be a U.S. Citizen to apply for this position. - Males born after December 31, 1959, must be registered with the Selective Service. - You must have primary U.S. residency for at least three of the last five years. This means physically residing in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or a member of the military Being a dependent authorized to accompany a federal civilian or military member. This position requires both on-the-job training and travel training. You will need to attend and successfully complete the job training, and you may also be required to complete additional training as a condition of continued employment. Failure to successfully complete the required courses in accordance with Constellis or Client standards and policies may result in demotion or termination, as determined by management and appropriate procedures. Experience refers to both paid and unpaid work, including volunteer activities through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build essential competencies, knowledge, and skills and can provide valuable training that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer work. BENEFITS Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects its commitment to creating a diverse and supportive workplace. Medical, Vision & Dental Insurance Paid Time-Off Program & Company Paid Holidays 401(k) Retirement Plan Insurance: Basic Life & Supplemental Life Health & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Personal Development & Learning Opportunities Training, Skills Development & Certifications Corporate Sponsored Events & Community Outreach WORKING CONDITIONS The work environment is exclusively office based. You may be required to perform work on a shift and rotational basis. You must be ready to work overtime on a scheduled or unscheduled basis in excess of the 40-hour work week. This position does not require a uniform. The requirement is business attire unless otherwise authorized, e.g., “business casual.” May be required to lift and carry awkward items weighing up to 25 lbs. Requires intermittent standing, walking, sitting, squatting, stretching, and bending throughout the workday.
    $42 hourly 8h ago
  • Assistant Supervisor, Residential

    The Arc of Union County 4.1company rating

    Assistant supervisor job in Springfield, NJ

    Summary: The Arc of Union County Inc. is a leading provider of Person Centered services to individuals with intellectual and developmental disabilities through various services and programming. Under the direction of the Supervisor, Residential or designee, the Assistant Supervisor, Residential will have direct Residential Support responsibilities as well as supervision of staff and service recipients. The incumbent will coordinate provision of services in a safe, secure, and dependable support and assistance in areas necessary for service recipients to achieve full social inclusion, independence, personal and economic well-being as approved by the Individual Service Plan (ISP). The incumbent considers the unique characteristics and needs of the individual as expressed by the individual and others who know the person, such as family, friends, service providers, etc. The incumbent ensures service recipient is included in problem-solving and decision-making, and services are provided in a non-intrusive manner. The Assistant Supervisor, Residential assures all staff assignments are completed in accordance with agency guidelines and in compliance with all applicable policies and procedures. Responsibilities will include supervision of Support Professional Sub, Residential, Support Professional, Residential as well as participation in the evaluation of staff performance and recommendation of any personnel action. Foster and maintain positive employee/management relations; develop an atmosphere of cooperation and teamwork. The incumbent is to maintain a positive, healthy and stimulating environment for service recipients and assure adequate supervision at all times. This position requires completion of DDD System Mandatory Training Bundle within 90 days of hire, DDD and Agency Orientations, other designated trainings and a minimum of 12 Hours of Professional Development completed annually. This is a non-exempt position reporting to Supervisor, Residential. This position requires that information related to service recipient, employee, program operations, agency is handled, channeled, managed and delivered professionally to the appropriate and right personnel or party consistent with agency and department policy. Any misuse, mismanagement, etc. of information obtained, accessed, discussed, or provided to position may result in removal from managerial role or position capacity. Skills: This position requires Ability to use Windows software, Ability to use a data entry software such as Therap, Ability to complete Shift and Individual Served ISP Data entry in web based electronic platform. This position requires excellent interpersonal and conceptual skills. Proficiency in all areas of service listed above. Strong management, leadership, planning and communication skills required. Demonstrate ability to train and lead others. Must be able to read, write and speak English. Basic computer and math skills required. Qualifications: Must have a minimum of one-year experience working with adults with developmental disabilities. Experience in residential programs with some supervisory responsibility preferred. Demonstration of a thorough understanding of knowledge, abilities and skills outlined above. Associate Degree highly desirable; Bachelor Degree in related field preferred. Must be 18 years of age or older. Must have a valid New Jersey driver's license with abstract (not exceeding 5 points), and ability to meet agency insurability requirements. Complete State/Federal Criminal Background checks and Central Registry checks. ADA Expectations This position requires an employee to perform duties in an indoor and or outside setting where exposure to weather elements, dirt, and dust, unpleasant smells, and/or loud noises are possible including occasional temperature fluctuations depending on the climate/season/weather. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: The physical demands for this position must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee may be regularly required to maintain a stationary position (standing and sitting), move/traverse, kneel, bend, reach with hands and arms for extended periods of time, twist, carry, lift up to 35 pounds, squat and drive a 6-person passenger van, may require operating manual devices such as hydraulic lifts, wheelchair lifts, vehicle doors, etc. for the purpose of transporting service recipients. Agility with wrist and finger dexterity to access, key and sort electronic information or file documents, ability to view computer and/or electronic device for extended period and other physical duties as directed by your supervisor and/or Director. Ability to apply Agency Training Crisis Management Verbal and Physical Techniques during a crisis consistent with criteria as trained and in accordance with agency policies and procedure. The essential Cognitive Functions of this position may include ability to analyze, compute, hear and repeat information, take notes, read documents, generate written information, independently problem solve, tolerate interruptions, maintain positive public relations, organize, verbally communicate and converse with a diverse group of people among others. The Arc of Union County will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to The Arc of Union County. The Arc of Union County is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against due to a disability. Work Environment - The agency offers safety trainings such as Universal Precautions/Infectious diseases, COVID-19 Education and Safety Practices among others to promote a safe environment for all employees and service recipients including visitors. Personal Protective Equipments and necessary supplies such as disinfectants are supplied to all employees free or charge. Each employee is responsible to complete offered trainings and implement the health and safety protocols and mitigation practices consistently. The agency may assign employees to any duties and to any work site it deems necessary in its sole discretion.
    $26k-32k yearly est. Auto-Apply 60d+ ago
  • Account Services Supervisor

    Steven Madden, Ltd. 4.7company rating

    Assistant supervisor job in New York, NY

    The Account Services Supervisor is responsible for leading their team under the guidance and within the structure and guidelines created by the Director of Account Services and ensuring the highest level of profitability in our DMF wholesale division. This position supports the Wholesale business. The responsibilities described below are considered essential functions of the role. This position is based in our NYC office and requires working on-site. Key Responsibilities * Supervisor Core Responsibilities * Supervise the day to day activities such as order entry and checking * Develop new employees by providing coaching, training, feedback, partnering up with other team members * Mentor current AS coordinators and further develop skills on the M3 system by providing coaching and feedback * Help with reports and tools AS may use to maintain their accounts * Met with your team regularly to review processes, any issues and any additional training to further enhance how we service our customer * Collaborate with management on holding the team accountable for their errors. * Enter price changes and ensure paperwork for price changes are filled out correctly. Work with management to identify any price changes that seem questionable or where the margins are very low. * Ensure the team is coming to work on time. Hold the team accountable for any tardiness and any overtime accrued unnecessarily * Collaborate with management on yearly reviews with the team * Able to manage multiple projects and deadlines with support and resources as needed * Perform other duties and special projects as assigned * Director of Account Services * Work closely with management on functions relating to Core responsibilities * Attend weekly meetings with management on issues concerns and updates with the team * Collaborate with management on any disciplinary issues. Work with managers and HR on preparing EANS, Write ups and terminations if needed * Attend development trainings, skills training or any additional courses management deems productive to the role * Review forms, these are but not limited to: * * Markdowns * Credits * RA's and call tags * Move outs These forms should be filled out by the Account Services team and reviewed prior to signing off on * ATS * Minimize oversold for your division (s) * Work with production and sales team to resolve oversold when possible * Past cancels * Become proactive and foresee any possible past cancels due to issues such as port delays and credit issues * Run report daily and ensure your teams are working on their orders in a timely manner to reduce past cancels when possible * Production * Utilize receiving logs and prioritize styles with your teams when necessary * Review the ATS report and work with the team on subbing and moving around orders as needed. Work with production on identifying any potential issues such as orders not placed, meeting minimums and late deliveries * Warehouse * Review daily issues logs with the team, answer any pending issues in a timely manner * Work with logistics, production and compliance to prioritize containers based on division needs * Work closely with routing team on any routing issues, allocations of goods, partial shipping of goods and pre-routing * Work on any compliance issues * Chargebacks and Credit Department * Work with the AR team on releasing orders in a timely manner * Keep constant communication with Credit department on any chargeback related issues and provide documentation needed to confirm or fight chargebacks * Bring to management any price adjustments, markdowns and credits for review to sign off. * Sales Reps * Work with reps to optimize performance and growth in their areas * Work with reps to improve customer satisfaction, returns and quality of AS experience. Required Qualifications * Minimum of 3-5+ years experience in customer service * Proficient in Microsoft Office Suite and ERP systems * Excellent interpersonal, problem-solving, and organizational skills The expected base salary for this position ranges from $65,000 - $70,000. Ranges are based on various factors such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, Steve Madden offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, and career opportunities within a dynamic team.
    $65k-70k yearly 17d ago
  • Clinical Services Supervisor (Registered Nurse) - East New York

    Advantagecare Physicians 4.5company rating

    Assistant supervisor job in New York, NY

    AdvantageCare Physicians (ACPNY) is a primary and specialty care practice serving half a million patients across the New York metropolitan area. With more than 30 medical offices across New York City's five boroughs and Long Island, ACPNY is continually expanding our practice and enhancing our services for communities throughout New York. As we grow, our employees grow with us. Summary of Position * The Clinical Services Supervisor, in collaboration with the Nurse Manager and Practice Administrator, oversees daily clinical operations with a primary focus on specialty services. This role ensures the delivery of high-quality, patient-centered care and carries administrative responsibilities including the management, coordination, and support of multidisciplinary care teams. * The Supervisor promotes best practices to uphold standards for quality of care, patient safety, and satisfaction, in alignment with AdvantageCare Physicians policies, regulatory requirements, and clinical workflows. Principal Accountabilities * Collaborates with the office leadership to manage the daily operations of the medical office care teams including, ensuring that standards for quality of care, patient satisfaction, and patient safety are maintained, as established by AdvantageCare Physicians (ACPNY). * Assess the practice needs to identify gaps in care teams and assist with recruiting and retention efforts as appropriate. Screen and select applicants and provide general orientation to newly hired team members. Provide work directions, assign schedules, and conduct on-the-job training. Monitor and evaluate care team performance, and recommend personnel actions, such as promotions, demotions, transfers, and disciplinary actions. * Assist in the interpretation of and compliance with Human Resources, ACPNY and departmental policies and procedures. * Ensure employees understand and comply with local, state, federal and regulatory standards, as they apply to respective job functions. * As a member of the interdisciplinary healthcare team, collaborates with providers and others on the clinical care team to formulate and implement comprehensive patient centered plans of care to achieve expected outcomes. * Interface with physicians, all staff members as it relates to care team process. * Interface with co-located partners, elected officials and special guest visits throughout the building to ensure seamless operations * Respond to situations which require leadership's presence to de-escalate a patient encounter or provide education and direction to our staff for patient service recovery. * Ensure compliance with all infection control policies, procedures, and OSHA (Occupational, Safety and Health Act)standards. Participate in program evaluation and quality improvement activities; actively seek input to support patient care and outcomes. Ensure all HEDIS (Healthcare Effectiveness Data and Information Set), HCC (Hierarchical Condition Categories) and PCMH (Patient-Centered Medical Home) measures are completed in the required time frame. * Collaborate with the Quality team to identify areas in need of improvement as well as sharing of Best Practices. Report all metrics related to patient outcomes and work collaboratively with the nurse manager and practice administrator and the Quality Department. * Maintain all regulatory certifications including but not limited to QUAD A (American Association for Accreditation of Ambulatory Surgical Facilities), IAC (Intersocietal Accreditation Commission), PCMH (Patient Center Medical Home), and CMS (Centers for Medicare & Medicaid Services) regulations. * Provide leadership and clinical guidance within the specialty area to ensure effective, evidence-based patient care. * Monitor clinical workflows, patient outcomes, and adherence to established protocols and quality measures. * Support staff in clinical decision-making, case reviews, and implementation of best practices. * Collaborate with providers and specialty teams to enhance service delivery and patient experience. Qualifications Education, Training, Licenses, Certifications * Bachelor's degree; Additional years of related experience may be used in lieu of Degree * Current Licensure as an RN in the State of New York Relevant Work Experience, Knowledge, Skills, and Abilities * Current Licensure as an RN in the State of New York. * Management experience preferred but not required. * Current BLS and ACLS. * Minimum 2 years of clinical experience, with at least 2 years in a leadership or supervisory role. Additional Information * Requisition ID: 1000002756 * Hiring Range: $94,000 - $115,000
    $94k-115k yearly 45d ago
  • Psychosocial Services Supervisor, Newark, NJ

    Kind Snacks 4.5company rating

    Assistant supervisor job in Newark, NJ

    About KIND Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child's rights and well-being are protected throughout their journey to safety. Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children. Position Summary KIND seeks a Psychosocial Services Supervisor to manage daily social services operations of 2-3 field offices to include in-house programming, data management, reflective supervision, subject matter expertise and training on trauma-informed and client centered interventions, and crisis responses. The incumbent will also oversee specific program areas and support the national Psychosocial Services team with other essential management duties, including fostering a culture of wellness, supervising MSW interns and leveraging community resources. The Psychosocial Services Supervisor will staff a small caseload of critical cases and provide clinical consultation for the legal teams.Essential Functions Staffs a small caseload of critical referrals in office where the supervisor is located. Oversees daily management and operations of 2-3 field offices (grouped regionally or by commonalities of programming, reporting laws, etc.). Ensures Social Services Coordinators (SSCs) adhere to policies and procedures. Provides weekly reflective supervision to Social Service Coordinators and meet monthly with Managing Attorney at field offices. Develops a framework for new supervision structure to support implementation across other offices. Provides therapeutic support and crisis management with the legal team. Coordinates Crisis Planning and protocols as part of the agency-wide implementation. Supervises MSW interns housed in field office where supervisor is located. Monitors, reviews, and makes recommendations for in-house therapeutic activities, resource fairs and preventive programming. Completes reports to meet both internal and external program requirements in a timely manner. KIND will evaluate proven local practices and institutionalize and share them across all of KIND's offices. Develops a consistent, high-quality approach to supervision, and expansion of in-house programming. Supports assigned offices' therapeutic programming and specific initiatives around client support. Qualifications and Requirements Master's degree in social work or advanced degree in a related field, preferably in social work, counseling, or related specialty (LMSW, LCSW, LPC, LMHC). Advanced fluency in English and Spanish, spoken and written, is required (for direct communication with the children we serve and their caregivers, the majority of whom are Spanish speaking). Licensure (or able to obtain licensure within six months of hire), SIFI certification, and experience supervising MSW interns Minimum 5 years of experience working with immigrant populations, unaccompanied minors, at-risk youth, or young children (depending on the location). Minimum of 2 years of experience in a supervisory role in social services or non-profit organizations. Experience providing guidance and crisis management and direct oversight of administrative and clinical supervision and staff performance evaluation. Advanced skills in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution. Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors. Ability to work independently, anticipate needs, and take initiative in a high volume, fast-paced environment. Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships. Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports. Ability to handle tech-related responsibilities including management of digital calendars and video conferencing. Experience working with multidisciplinary or interdisciplinary teams. Ability to travel as assigned. Ability to work within an office environment, have regular interaction via telephone, teleconference, IM and email with KIND's team and have in-person meetings with clients. Excellent written and oral communication skills in English. Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities. Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate. Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment. Committed to practicing and supporting wellbeing and a work-home life balance. Experience working and communicating in a remote environment preferred but not required. Our Benefits - Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision. - Pre-tax flexible spending account (FSA) for both medical and dependent care. - Pre-tax transit and parking spending account. - Employer-paid life insurance and accidental death and dismemberment insurance. - Employer-paid short and long-term disability insurance. For a complete list of benefits, please click here. Our Focus on Wellness KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities. For more information regarding our Wellness initiatives please visit this link. Application Instructions To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter. Disclaimer: KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website: **************************************************************** .
    $53k-85k yearly est. Auto-Apply 60d+ ago
  • Meter Service Supervisor

    Veolia 4.3company rating

    Assistant supervisor job in New Rochelle, NY

    Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Supervisor of Meter Services, New York Division is responsible for the overall environment of the Meter Department, including office(s) and field service operations for the New York Municipal Water Division of Veolia. The role will provide direct supervision to the Westchester Meter Department, including a foreperson and 10 Servicepersons. The Supervisor will also assist, as needed, and support the day-to-day operations of the Rockland meter department consisting of a Leader and 14 Commercial Service Representatives. Reporting directly to the Manager of Metering, the Supervisor will also assist in the oversight of meter installation vendors, contacts with the NY regulator , and take the lead on special projects and corporate initiatives. This may also include supporting the Owego and Rhode Island metering functions. Primary Duties/Responsibilities: Manage the annual meter testing program mandated by the NYS Public Service Commission (PSC) for Veolia Water New York, Inc. and submit results to the PSC on a quarterly basis. Manage the yearly compliance meter change programs, developing plans to complete the required annual work, including but not limited to customer contacts, appointment schedules, meter orders, and resolving field related issue(s) timely. Manage the installation of meters for new properties and work closely with the New Business and Planning Departments to ensure customer needs are met timely. Schedule and supervise daily field work and field staff including weekly field visits to ensure all field staff members are following all safety standards, as well as, optimally routing their work orders to ensure efficiencies. Manage call escalations for customers with appointments, and scheduling conflicts. Manage the meter reading schedules and staff to ensure all cycles are read timely and within appropriate bill windows in CC&B while minimizing estimated reads for the NY Division. Daily reporting on key performance indicators to upper-level management either via email, tracking spreadsheet or other programs. Manage all daily / weekly / monthly INCOME controls for auditing purposes for all meter departments/BU's. Complete backflow certification in New York State and effectively manage Veolia' cross connection control program to ensure backflow devices for all customers meet regulations of NY State. Work closely with the Non-Revenue Water Management Team to provide input and gather information for various non-revenue water initiatives. Assist, as needed, with coverage of the Customer Service Department in Veolia Water New York, Inc. companies. As requested, manage other initiatives such as, but not limited to, Strategic Metering, Advanced Metering Infrastructure and Automating Work Order Management. Work closely with all meter contractors to meet project objectives timely, track project completion and drive positive results. Computer skills are required. Incumbent must have a passion for serving customers and providing an exceptional customer experience. Emergency Supervisor on call rotation required in Westchester. May be asked to provide coverage as needed in other office locations when deemed necessary. Work closely with Human Resources and Collective Bargaining Union Representatives as it relates to employee/disciplinary matters or concerns. Qualifications Education/Experience/Background: Bachelor's Degree or 5 years of experience managing a team. Significant technical expertise and experience required as it relates to internal control structure, policies, procedures and compliance. Plumbing experience is a plus, but not required. Direct supervision of union workforce. Knowledge/Skills/Abilities: Demonstrated ability to deal with customers, clients and regulators in a courteous, professional and diplomatic manner. Knowledge of field service/metering operations. Leadership qualities needed to motivate and direct staff. Ability to multitask, handling multiple deadlines and projects. Strong oral, written, and interpersonal skills. Ability to prepare written technical reports and interact effectively and diplomatically with management and / or bargaining unit employees as well as regulators, consultants, municipal officials, health officers, customers, contractors, and the general public. Familiarity with computer applications i.e. Excel, Word, CC&B, Clevest, Infor, PeopleSoft, and Google applications etc. Must be able to work under stressful conditions and must use sound business logic to make quick and concise decisions. Knowledge of NYS Regulations, meter testing and NY Sanitary Code. Budgeting for Meter Service operations. Required Certification/Licenses/Training: Valid Driver's License. New York State Backflow Testing Certification (not required for employment). Additional Information Pay Range: $73000 to $89000 per year. Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
    $73k-89k yearly 20d ago
  • Supervisor of Runaway & Homeless Youth Services

    The Door 4.1company rating

    Assistant supervisor job in New York, NY

    Job Details Bronx Youth Center - 2999 Third Avenue - Bronx, NY Full Time $65000.00 - $70000.00 Salary/year Nonprofit - Social ServicesDescription Supervisor of Runaway & Homeless Youth Services Supervisor: Director of Runaway &Homeless Youth Services The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for nearly eleven thousand New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals - all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood. The Supervisor will aid with oversight of the daily functioning of the drop-in center, as well as the direct supervision of 6 Case Managers, 1 Benefits & Housing Coordinator, and BA level interns. Responsibilities: Supervise provision of case management services to at least 2000 runaway, homeless, and at-risk youth annually. Meet with Director of RHY Services regularly to define and shape the direction of the program. Serve as liaison between program staff and Director. Assist in recruitment, training and evaluation of case management staff. Develop & implement new program activities, including Saturday drop-in hours, as suggested by Director. Assist with data collection, programmatic grant compliance and reporting. Recruit, train, and supervise BA level drop-in assistant interns. Support RHY program by assisting with behavior management of drop-in space, as well as basic needs services when needed. Develop and implement continuous quality improvement to improve programmatic performance. programmatic activities. Attend and participate in all programmatic and agency-wide meetings and trainings. Implement and support all agency policies and decisions as defined by management. Represent The Door at outside events and functions as needed. Any other activities as defined by the Director. Qualifications: Master's degree in social work or related field; SIFI certification or ability to obtain SIFI certification, if applicable. Knowledgeable of and ability to apply positive youth development principles to working with young people. Experience with urban homeless youth and LGBTQ population, including assessment, counseling, and crisis management, demonstrated by a minimum of 3 years of service delivery. Minimum of 2 years supervisory experience if applicable. Experience managing City, State and Federal grants is strongly preferred but not required. Excellent communication skills Work Schedule: Full time, Tuesday 7:00 am - 3:00 pm, Wednesday & Thursday 11:00 pm to 7:00 am, Friday & Saturday 3:00 pm to 11:00 pm Salary: $65,000 - $70,000 annually Multilingual candidates are strongly encouraged to apply. Proficiency in French, Spanish, or Arabic preferred. COVID -19 POLICY The Door follows the CDC and NYS recommendations to prevent the spread of COVID-19. The Door requires all new hires to be vaccinated against COVID-19 unless they have a qualified exemption. We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.
    $65k-70k yearly 60d+ ago
  • Temporary Supervisor- Rockefeller Center

    Tapestry, Inc. 4.7company rating

    Assistant supervisor job in New York, NY

    Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Primary Purpose: The successful individual will leverage their proficiency in retail to… Client & Service Expert: * Expertise in the development of a clientele. * Model and lead the team by developing a repeat business and maximizes sales through proactive client outreach. * Build and maintain new and existing client relationships and have a strong, productive client book. * Maintain clientele and thank you note standards. * Demonstrate strong use of selling skills. Leadership Presence: * Achievement of personal sales goals. * Educate team on sales plans, personal sales goals, store stats and drives team to achieve them. * Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles. * Foster a team environment by creating a fun, competitive, inviting atmosphere. Building Brand Equity: * Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. * Ensure brand and operating standards are met to support brand consistency. * Ensure store presentation standards are achieved and maintained. Operational Excellence: * Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility. * Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory. * Adherence to Kate Spade loss prevention policies and operational procedures. The accomplished individual will possess... * Strong written and verbal communication skills * Detail oriented * Proactive ability to multi task and prioritize An outstanding professional will have... * Minimum 2-3 years' experience in luxury goods or a comparable retail environment * College degree preferred Physical Requirements… * Available to work store schedule, as needed, including evenings and weekends * Standing for extended periods of time * Able to safely lift boxes up to 40 pounds * Comfortable climbing ladders Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at ****************** Req ID: 124172
    $26k-51k yearly est. 26d ago
  • CELL CENTER SUPERVISOR ROLE

    Healthcare Support Staffing

    Assistant supervisor job in Jersey City, NJ

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description ABOUT THE JOB: This is a Call Center Supervisor. Responsible for the daily management of staff and inventory to ensure delivery of exceptional customer service. Responsibilities: Evaluate strengths and weaknesses of staff in order to foster a positive working environment which includes: Daily evaluations, coaching and mentoring the business team in order to enhance staff performance levels for quality, production, and attendance while ensuring accuracy and compliance with internal/external policies. Allocate work assignments to ensure daily receipts are processed in accordance with Service Agreements Review work load to identify gaps in processes and/or inefficiencies. Incorporate applicable workflows and business rules. Perform appropriate data analysis and reporting. Ensure customer satisfaction by developing business partnerships with internal and external customers for seamless results and by expediting resolutions of complex problems/issues either by resolution, or escalation. Monitor and track expenses as tied to the defined budget. Provide coaching/mentoring to less experienced staff members and peers. May oversee multiple work teams and/or servicing of multiple projects. May participate in and/or lead departmental and interdepartmental work groups. Perform other relevant tasks as assigned by management. Additional Details: Take initiative! Always being positive Qualifications Requires a Bachelor's Degree 3 years of Leadership experience of a large INBOUND call center 3 years INBOUND Call Center MUST BE METRICS DRIVEN and articulate what they have done Must have a VERY supportive attitude and be a mentor to his reps. Advanced Microsoft Excel Skills Ability to balance multiple priorities. Leadership Skills, Team Player, Strong Analytical, and Interpersonal Skills. Additional Information Interested in being considered? If you are interested in applying to this position, please contact Katleen Angala at 321-445-8143 and click the Green "I'm Interested" Button to email your resume.
    $36k-58k yearly est. 9h ago
  • Employment Services Supervisor

    Easterseals 4.4company rating

    Assistant supervisor job in New York, NY

    The Employment Services Supervisor manages the Employment Services staff, including Job Developers, Job Prep and Placement Coordinators, and Retention Specialists, to ensure full compliance with contractual expectations, policy, and practices for all participants. This also includes the formulation and implementation of policy, compliance with standards and contractual requirements, and direct oversight of program performance. Your Responsibilities Will Include: Provide day-to-day management of all services and activities of Employment Services in the WeCARE program. Develop and maintain an effective plan of organization for employment services with explicit and detailed assignment of staff responsibility and accountability to ensure the effectiveness of the services provided to participants and that department job placement and retention goals are achieved. Work closely with leadership in other departments, including Case Management, to ensure the best services for program participants and the highest possible outcomes. Exercise discretion and independent judgment on matters of significance as they relate to vocational rehabilitation staff services and programs. Ensure professional standards of Employment Services staff are maintained. Coordinate employment service activities by outlining employment methods and setting priorities. Develop employer relationships and provide employment services to program participants. Oversee employment retention services to ensure participant is achieving the best outcomes for themselves in their employment. Evaluate and verify staff performance, including professionalism and goal achievement. Identify vocational staff training needs and ensure training is obtained. Provide oversight to ensure compliance with the terms and conditions of the contracting agency as well as NYC HRA. Ensure that all required statistical data and reports are prepared accurately and submitted promptly. Conduct weekly reviews of participant services performed by direct reports using quality review tools to measure performance and progress. Implement internal controls to confirm that work and production are consistent with regular policies, procedures, and practices. Conduct reviews of all milestones to vouch for the quality of work performed and ensure that all rules of payment are followed. You'll be a Great Fit For this Role If: Bachelor's Degree in social work or a related field, such as psychology, vocational rehabilitation, or occupational rehabilitation, from an accredited institution is required. Master's Degree preferred. Minimum 2 years' experience working with economically disadvantaged and/or social service programs. Or an equivalent combination of related education and experience Compensation $64,350-$67,000 per year Equal Opportunity Employer
    $64.4k-67k yearly Auto-Apply 18d ago
  • Supervisor, Nursing Staff Office

    Cooperman Barnabas Medical Center

    Assistant supervisor job in Jersey City, NJ

    Job Title: Supervisor Department Name: Nursing Staff Office Status: Salaried Shift: Day Pay Range: $53,500.00 - $70,000.00 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: Under the direction of the Manager, the Nursing Staff Supervisor is responsible for managing the activities of the Nursing Staff Office. Qualifications: Required: High School Diploma Preferred: College degree preferred Prior staffing/medical office experience as well as supervisory responsibility strongly recommended Scheduling Requirements: Shift: Day (10-hour shifts, 4 days per week) Time: 9:00a.m. -7:00p.m. Status: Full Time Hours: 37.5 Essential Functions: Directs and manages the activities of the Medical Center's Staffing Office. Responsible for the ongoing training needs of the staffing coordinators. Responsible for upholding the medical center's standards of behavior, i.e. phone etiquette, time and attendance etc. Ensures staff is well-trained in securing replacement personnel on a timely, cost-effective basis. Provides support & direction to staffers. Monitors staffing effectiveness and personnel compliance with Medical Center policies & procedures. Fosters strong working relationships with all levels of Nursing Management. Performs additional assignments as needed. Benefits and Perks At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
    $53.5k-70k yearly 1d ago
  • Assistant Supervisor

    YAI/NIPD Network

    Assistant supervisor job in New York, NY

    If you are a current YAI employee, please click this link to apply through your Workday account. YAI supports people of all ages with intellectual and developmental disabilities (I/DD) in achieving the fullest lives possible by creating new opportunities for living, loving, working, and learning. YAI is a network of agencies with programs that empower and enhance the lives of thousands of people with I/DD and their families. YAI promotes a person-centered approach to support people in our programs by creating plans catered to the specific needs of each individual. Join our dynamic team teaching daily independent living skills, providing individual and group counseling, and promoting community integration. YAI is seeking a qualified Assistant Supervisor to support our locations in Brooklyn. Assistant Supervisors serve as lead members of the direct care team, providing similar day-to-day functions as Direct Support Professionals (DSPs), but with additional administrative responsibilities including training, scheduling, systems management, and in some cases, directly supervising the DSPs. Depending on the support needed, Assistant Supervisors may work in a person's home, in their family's home, in a YAI residence, at a day habilitation center, or out in the community. Our Flatbush Avenue 2 residential program is currently seeking a high-energy, self-starting individual to assist in supervising a house of 10 individuals with I/DD. The Assistant Supervisor will need to provide program oversight, quality assurance, maintain NYS OPWDD regulations, oversee clinical programming, advocate for the people we support, and liaison with families. The ideal candidate will have a passion for working directly with people of all ages with I/DD. The talented, creative, and dedicated staff at our residence are constantly exploring activities and the interests of the people we support to ensure they are living meaningful lives and remain active members of society. The staff encourage the residents to increase their independence by assisting with acts of daily living and counseling through challenging moments. We are looking for an enthusiastic and energetic ASUP, who can handle challenging situations with patience and understanding, to work with this active group of people. Key Responsibilities: * Ensuring the health, safety, and habilitation of the people we support is consistent with agency philosophy and department practice - Ensuring the appropriate, therapeutically documented level of supervision in the residence, day program or community to ensure and protect the health and/or safety of the people we support. * Providing program/floor coverage. * Promoting and maintaining the excellence of our programs * Involving family members and other stakeholders, including professionals, in the team process. * Keeping staff informed by attending meetings and delivering pertinent information * Fostering professional development through regular supervision, training, and evaluations * Supervising staff to ensure that they meet the needs of the people we support, agency standards, and develop professionally through the supervisory process. * Bringing the organizational culture to life * Ensuring a work environment that is free from harassment and discrimination * Actively participate in the hiring process * Maintaining direct relationship with staff * Building staff morale * Utilizing participatory management * Fostering the Open-Door Policy * Nurturing staff development Supervising/Managing teams * Maintaining oversight and compliance of systems specific to role and responsibilities * Fostering communication between relevant supports including those within the program, within the agency, and supports outside the agency. * Required to perform your responsibilities as they currently exist or may change in meeting the needs of the department, under the supervision of your supervisor/manager. Requirements: Education and Experience * High School Diploma or GED required * Some college preferred * Prior Direct Support Professional experience required * Leadership experience preferred * Background in supporting people with intellectual & developmental disabilities and/or mental health required Qualifications: Additional Knowledge, Skills, and Abilities * Strong interpersonal and problem-solving skills * Strong communication and writing skills * Ability to lead by example and act as a role model * Ability to accept and apply feedback * High flexibility in personality and scheduling, per program needs * Valid Driver's License * Proficiency in Microsoft Office * Ability to learn new software to carry out essential business processes in Workforce Management Schedule: * Full-Time Tuesday - Saturday * Tuesday - Friday: 3:00 PM - 11:00 PM * Saturday 7:00 AM - 3:00 PM Compensation: * $23.10/hour to $23.10/hour Benefit Highlights: * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical/Dental and Vision * Paid Vacation/Holidays and Sick Time * 403(b) retirement * Life Insurance * Discounts on travel, entertainment, wireless services, shopping, and more! Check out our Benefits page to learn more! YAI is an EEO. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.
    $23.1 hourly Auto-Apply 31d ago
  • Psychosocial Services Supervisor, Newark, NJ

    Kind 4.5company rating

    Assistant supervisor job in Newark, NJ

    Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child's rights and well-being are protected throughout their journey to safety. Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children. Position Summary KIND seeks a Psychosocial Services Supervisor to manage daily social services operations of 2-3 field offices to include in-house programming, data management, reflective supervision, subject matter expertise and training on trauma-informed and client centered interventions, and crisis responses. The incumbent will also oversee specific program areas and support the national Psychosocial Services team with other essential management duties, including fostering a culture of wellness, supervising MSW interns and leveraging community resources. The Psychosocial Services Supervisor will staff a small caseload of critical cases and provide clinical consultation for the legal teams.Essential Functions Staffs a small caseload of critical referrals in office where the supervisor is located. Oversees daily management and operations of 2-3 field offices (grouped regionally or by commonalities of programming, reporting laws, etc.). Ensures Social Services Coordinators (SSCs) adhere to policies and procedures. Provides weekly reflective supervision to Social Service Coordinators and meet monthly with Managing Attorney at field offices. Develops a framework for new supervision structure to support implementation across other offices. Provides therapeutic support and crisis management with the legal team. Coordinates Crisis Planning and protocols as part of the agency-wide implementation. Supervises MSW interns housed in field office where supervisor is located. Monitors, reviews, and makes recommendations for in-house therapeutic activities, resource fairs and preventive programming. Completes reports to meet both internal and external program requirements in a timely manner. KIND will evaluate proven local practices and institutionalize and share them across all of KIND's offices. Develops a consistent, high-quality approach to supervision, and expansion of in-house programming. Supports assigned offices' therapeutic programming and specific initiatives around client support. Qualifications and Requirements Master's degree in social work or advanced degree in a related field, preferably in social work, counseling, or related specialty (LMSW, LCSW, LPC, LMHC). Advanced fluency in English and Spanish, spoken and written, is required (for direct communication with the children we serve and their caregivers, the majority of whom are Spanish speaking). Licensure (or able to obtain licensure within six months of hire), SIFI certification, and experience supervising MSW interns Minimum 5 years of experience working with immigrant populations, unaccompanied minors, at-risk youth, or young children (depending on the location). Minimum of 2 years of experience in a supervisory role in social services or non-profit organizations. Experience providing guidance and crisis management and direct oversight of administrative and clinical supervision and staff performance evaluation. Advanced skills in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution. Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors. Ability to work independently, anticipate needs, and take initiative in a high volume, fast-paced environment. Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships. Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports. Ability to handle tech-related responsibilities including management of digital calendars and video conferencing. Experience working with multidisciplinary or interdisciplinary teams. Ability to travel as assigned. Ability to work within an office environment, have regular interaction via telephone, teleconference, IM and email with KIND's team and have in-person meetings with clients. Excellent written and oral communication skills in English. Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities. Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate. Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment. Committed to practicing and supporting wellbeing and a work-home life balance. Experience working and communicating in a remote environment preferred but not required. Our Benefits - Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision. - Pre-tax flexible spending account (FSA) for both medical and dependent care. - Pre-tax transit and parking spending account. - Employer-paid life insurance and accidental death and dismemberment insurance. - Employer-paid short and long-term disability insurance. For a complete list of benefits, please click here. Our Focus on Wellness KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities. For more information regarding our Wellness initiatives please visit this link. Application Instructions To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter. Disclaimer: KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website: **************************************************************** . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $53k-85k yearly est. 28d ago
  • Meter Service Supervisor

    Veolia 4.3company rating

    Assistant supervisor job in New Rochelle, NY

    Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Supervisor of Meter Services, New York Division is responsible for the overall environment of the Meter Department, including office(s) and field service operations for the New York Municipal Water Division of Veolia. The role will provide direct supervision to the Westchester Meter Department, including a foreperson and 10 Servicepersons. The Supervisor will also assist, as needed, and support the day-to-day operations of the Rockland meter department consisting of a Leader and 14 Commercial Service Representatives. Reporting directly to the Manager of Metering, the Supervisor will also assist in the oversight of meter installation vendors, contacts with the NY regulator , and take the lead on special projects and corporate initiatives. This may also include supporting the Owego and Rhode Island metering functions. Primary Duties/Responsibilities: Manage the annual meter testing program mandated by the NYS Public Service Commission (PSC) for Veolia Water New York, Inc. and submit results to the PSC on a quarterly basis. Manage the yearly compliance meter change programs, developing plans to complete the required annual work, including but not limited to customer contacts, appointment schedules, meter orders, and resolving field related issue(s) timely. Manage the installation of meters for new properties and work closely with the New Business and Planning Departments to ensure customer needs are met timely. Schedule and supervise daily field work and field staff including weekly field visits to ensure all field staff members are following all safety standards, as well as, optimally routing their work orders to ensure efficiencies. Manage call escalations for customers with appointments, and scheduling conflicts. Manage the meter reading schedules and staff to ensure all cycles are read timely and within appropriate bill windows in CC&B while minimizing estimated reads for the NY Division. Daily reporting on key performance indicators to upper-level management either via email, tracking spreadsheet or other programs. Manage all daily / weekly / monthly INCOME controls for auditing purposes for all meter departments/BU's. Complete backflow certification in New York State and effectively manage Veolia' cross connection control program to ensure backflow devices for all customers meet regulations of NY State. Work closely with the Non-Revenue Water Management Team to provide input and gather information for various non-revenue water initiatives. Assist, as needed, with coverage of the Customer Service Department in Veolia Water New York, Inc. companies. As requested, manage other initiatives such as, but not limited to, Strategic Metering, Advanced Metering Infrastructure and Automating Work Order Management. Work closely with all meter contractors to meet project objectives timely, track project completion and drive positive results. Computer skills are required. Incumbent must have a passion for serving customers and providing an exceptional customer experience. Emergency Supervisor on call rotation required in Westchester. May be asked to provide coverage as needed in other office locations when deemed necessary. Work closely with Human Resources and Collective Bargaining Union Representatives as it relates to employee/disciplinary matters or concerns. Qualifications Education/Experience/Background: Bachelor's Degree or 5 years of experience managing a team. Significant technical expertise and experience required as it relates to internal control structure, policies, procedures and compliance. Plumbing experience is a plus, but not required. Direct supervision of union workforce. Knowledge/Skills/Abilities: Demonstrated ability to deal with customers, clients and regulators in a courteous, professional and diplomatic manner. Knowledge of field service/metering operations. Leadership qualities needed to motivate and direct staff. Ability to multitask, handling multiple deadlines and projects. Strong oral, written, and interpersonal skills. Ability to prepare written technical reports and interact effectively and diplomatically with management and / or bargaining unit employees as well as regulators, consultants, municipal officials, health officers, customers, contractors, and the general public. Familiarity with computer applications i.e. Excel, Word, CC&B, Clevest, Infor, PeopleSoft, and Google applications etc. Must be able to work under stressful conditions and must use sound business logic to make quick and concise decisions. Knowledge of NYS Regulations, meter testing and NY Sanitary Code. Budgeting for Meter Service operations. Required Certification/Licenses/Training: Valid Driver's License. New York State Backflow Testing Certification (not required for employment). Additional Information Pay Range: $73000 to $89000 per year. Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
    $73k-89k yearly 60d+ ago
  • Supervisor, Nursing Staff Office

    Cooperman Barnabas Medical Center

    Assistant supervisor job in Livingston, NJ

    Job Title: Supervisor Department Name: Nursing Staff Office Status: Salaried Shift: Day Pay Range: $53,500.00 - $70,000.00 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: Under the direction of the Manager, the Nursing Staff Supervisor is responsible for managing the activities of the Nursing Staff Office. Qualifications: Required: High School Diploma Preferred: College degree preferred Prior staffing/medical office experience as well as supervisory responsibility strongly recommended Scheduling Requirements: Shift: Day (10-hour shifts, 4 days per week) Time: 9:00a.m. -7:00p.m. Status: Full Time Hours: 37.5 Essential Functions: Directs and manages the activities of the Medical Center's Staffing Office. Responsible for the ongoing training needs of the staffing coordinators. Responsible for upholding the medical center's standards of behavior, i.e. phone etiquette, time and attendance etc. Ensures staff is well-trained in securing replacement personnel on a timely, cost-effective basis. Provides support & direction to staffers. Monitors staffing effectiveness and personnel compliance with Medical Center policies & procedures. Fosters strong working relationships with all levels of Nursing Management. Performs additional assignments as needed. Benefits and Perks At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
    $53.5k-70k yearly 1d ago

Learn more about assistant supervisor jobs

How much does an assistant supervisor earn in West New York, NJ?

The average assistant supervisor in West New York, NJ earns between $35,000 and $74,000 annually. This compares to the national average assistant supervisor range of $28,000 to $55,000.

Average assistant supervisor salary in West New York, NJ

$51,000

What are the biggest employers of Assistant Supervisors in West New York, NJ?

The biggest employers of Assistant Supervisors in West New York, NJ are:
  1. YAI/NIPD Network
  2. YAI
  3. NYC Alliance
  4. Macy's
  5. University Hospitals
  6. SUNY Downstate Health Sciences University
  7. Metropolitan Transportation Commission
  8. NYU Langone Health
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