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Assistant supervisor jobs in West Virginia - 118 jobs

  • Supervisor Coding

    Highmark Health 4.5company rating

    Assistant supervisor job in Charleston, WV

    Primarily responsible for assisting the Coding Manager within the Coding Department. Assists in the management of daily operational processes, including: optimization of work assignments, timekeeping and supervision responsibilities of team, providing technical expertise for coding content and functions within the department. The supervisor is responsible for the analysis and assessment of data relating to coding. Acting as an internal consultant, the supervisor provides essential quality reports, advice and improvement recommendations to management along all service lines. Identifies work flow issues and solutions, training needs, works special projects, resolves claim/account issues and technical problems and communicates/escalates root cause issues as appropriate. Works closely with the Coding Manager to provide accurate, critical information for identification of areas needing immediate attention to improve revenue results. Monitors daily workflow, reassigns work as needed and monitors staff productivity as required to achieve key revenue cycle performances indicators. This supervisor will facilitate a climate of teamwork. **ESSENTIAL RESPONSIBILITIES:** + Supervises coders. Assists with training new staff, counsels staff on performance and assists with managing workload goals and standards of performance. (25%) + Assists coding manager with scheduling, payroll, work queue assignment, and physician education. (25%) + Assists with production coding when and where needed. (20%) + Builds strong relations and facilitates productive communication between key stakeholders and core support departments. Collaborates with others to develop and implement action plans to resolve errors. (10%) + Organizes, delegates, monitors and measures special projects to ensure they are completed timely and accurately. (10%) + Identifies, quantifies and monitors account detail or workflow processes for barriers. Makes process improvements or initiates courses of action for problem resolution. (10%) + Performs other duties as assigned or required. **QUALIFICATIONS** **Minimum** + Associates Degree in a Health Information related field or 4 years of experience in lieu of Associate's degree + 3 years experience as a production coder related to the coding team being supervised which includes assigning ICD-10-CM codes, ICD-10-PCS codes (inpatient), CPT/HCPCS codes. + Excellent organizational and project management skills + 1 year in a leadership type role or a similar role in oversight of staff and/or processes + Professional Coding Certification **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ **_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ **Pay Range Minimum:** $30.10 **Pay Range Maximum:** $46.65 _Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J272888
    $30.1-46.7 hourly 60d+ ago
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  • Senior Commissioning Supervisor (Temporary)

    Alignhr Oregon

    Assistant supervisor job in New Martinsville, WV

    New Martinsville, WV Join a global leader in advanced materials and safe fine chemicals as our client launces their newest plant in West Virginia! They are a global Petrochemical, Fine Chemical, and Food Ingredients manufacturer. They are completing a $200M greenfield facility, the first of three planned phases, and are seeking a Senior Commissioning Supervisor. The Temporary Senior Commissioning Supervisor will lead late‑stage commissioning and start‑up activities. If you have experience in start-ups, solid technical expertise in safety, operations, mechanical, and chemical and strong leadership experience this may be the role for you. Although this is a “temporary” role, they look forward to transitioning a strong technical performer to a regular position. Retention Bonuses $4000 at 6 months and 1 year Compensation & Benefits $108K annual compensation Medical, dental, vision, 401(k) with matching, paid time off, and 7 paid holidays. What You'll Do Lead and execute commissioning, start‑up, shutdown, and troubleshooting activities. Oversee operators/technicians, coordinating daily assignments towards commissioning objectives. Develop work instructions, SOPs, and operating parameters based on plant conditions. Ensure compliance with safety programs (LOTO, confined spaces, hazardous line breaks) and all state/federal HSE regulations. Maintain high technical engagement with boilers, turbines, electrical systems, and other plant equipment. Drive commissioning progress to meet time‑bound milestones. Uphold quality standards and ensure adherence to operational procedures. What You Bring AA in Chemical Engineering preferred; High School Diploma required 15+ years (AA) or 20+ years (HS) in petrochemical operations progressive experience culminating in shift foreman/plant operator role Strong experience in plant start‑up, commissioning, and technical troubleshooting Deep knowledge of chemical processes, equipment, and engineering standards Proven leadership with direct supervisory experience (not just team lead roles) Excellent communication and ability to motivate and guide teams Strong understanding of safety and environmental compliance Schedule 12‑hour shifts This is more than a temp job-it's a launchpad. Help us build something big, and we'll reward your impact.
    $108k yearly 3d ago
  • Assistant Supervisor

    Napolis

    Assistant supervisor job in West Virginia

    This position is responsible to support with restaurant operations and alcoholic beverage management. The position ensures an exceptional dining experience for restaurant guests, carry-out, delivery, catering and event customers. This position also supports training the service staff members and ensuring a clean, safe and inviting environment. The incumbent is responsible for maintaining a high quality of food and service, while assisting with the oversight of costs, pricing and profitability. Responsibilities also include assisting the District Manager with maintaining legal beverages operations and compliance for those restaurants where alcohol is served. The incumbent works closely with the Supervisor in regards to overall food and beverage management (customer experience and costs/profitability) for the operations. Responsibilities, Duties & Accountabilities: The core, critical and essential work duties, functions and responsibilities of the position are as follows: Under the direction of the District Manager: Assists with the restaurant(s) operations, management of staff members and ensuring the guests have an excellent eat-out/dining experience Ensures the highest standards of quality, service and merchandising for the restaurants. Ensures guests are treated with the utmost and timely respect and professional courtesy, from the start (Dine-In, Carry-Out, Delivery, Event, etc.) to the end of the service (Payment of bill and thanking them for selecting us as their restaurant of choice) Assists the Supervisor to train and develop staff on marketing and service of daily specials, and works with them to ensure all guests are treated with exceptional customer service (Example: Immediate offering of beverages, appetizers, offering the highlights of the featured specials, checking back to ensure satisfaction in food/beverages quality and ensuring table is cleared, take-away left-overs are boxed, and desserts are marketed and presented) Assists the Supervisor to train staff members, and assist with employee performance and development, mentoring and addressing employee relations issues Trains and works closely with the staff to ensure only the highest quality food is prepped, cooked and delivered to customers Continuous and updated training for the all staff members on processes, expectations, serving the public, following policies, etc. Ensures continuous training and staff knowledge of safe and healthy practices for food handling and preparation and the current required food handling permits, ServSafe Certification To fill-in for staff members' position's requirements to ensure coverage during absences To courteously address with tact and professionalism all customer complaints, concerns and issues, and assists in training employees to handle in the same appropriate manner Assists the District Manager and Supervisor to ensure staff members have the appropriate food handling and health/safety training and permits and continuously trains on proper, hygienic and safe food handling practices Assists the District Manager and Supervisor with responsibility for purchasing, strict inventory control and protocols, legal requirements and guidance and training of staff on all legal beverages (liquor, beer, wine) and Dining Room/Bar Supplies, providing leadership with routine results reporting and upon request (for those locations which serve alcohol) Maintains strict control of Age 21 protocols for staff and guests; trains and leads employees by example, to limit problems and liability related to customers' excessive drinking by taking appropriate steps such as persuading customers to stop drinking and/or by ordering taxies or other transportation for patrons Ensures an exceptionally clean environment by cross-training other employees in regards to bussing and general cleaning services, as all staff is responsible to ensure a clean Dining Room/Kitchen/Prep Areas/Commissary and experience for guests Assists the District Manager and Supervisor to ensure proper payment policies, processes and controls are trained and followed Assists the District Manager and Supervisor with inventory, with an emphasis on legal beverages, is routinely conducted and accurate results are prepared for leadership's review Takes a proactive, positive and sincere interest in our customers, ensuring continuity of the company's long-standing relationship with the community Complies with and sets example for, teaches and trains employees, ensuring all company policies, standards and protocols, Standard Operating Procedures (SOP's), Departmental Checklists and other required rules and practices. Follows, trains and sets example for safety and security practices and protocols; and ensures these processes are timely, sufficiently and consistently followed; successfully completes and complies with all daily and other routine Departmental Checklists (Ex: Opening Checklist, Closing Checklist, Cleaning Checklist, etc.) and Standard Operating Procedures (SOP's), adhering to these with the utmost attention to details related to cleanliness and safety Complies with and ensures training (in-person, video, classes, etc.) and successful participation by employees in all required trainings; and in following all Departmental Checklists and Standard Operating Procedures (SOP's) Other projects and duties as assigned Position Requirements and Qualifications: High School Diploma or GED; College-level classes in Management, Accounting or Business-Related field of study is preferred Minimum Two (2) Years working in Food and Beverage in a management capacity Minimum 2 years' experience in the management of employees, with strong leadership skills and the ability to manage and train others in restaurant operations Minimum 2 years working experience with Legal Beverages with an emphasis in beverage costs, inventory controls, policies and standard in accordance with state laws Demonstrated above-average knowledge of Food and Beverage and Legal Beverages and related operations Demonstrated work experience with stocking/inventory needs, costs vs. sales/profits, and security controls of the products Demonstrated computer skills, preferably working with Microsoft Office products, POS Systems and programs and the ability to successfully navigate and maintain current knowledge and skills working with technology. Demonstrated customer service experience working with the general public and the ability to tactfully and professionally address public concerns and complaints Demonstrated ability to establish and maintain effective work relationships with other employees, exercising tact and professionalism in all matters Demonstrated professional demeanor and excellent oral and written communication skills Demonstrated ability to apply strategic business logic while making sound decisions under pressure Ability to maintain confidentiality and use discretion in dealing with sensitive information, exercising considerable discretion and good judgment, demonstrated conscientious and dependable
    $25k-36k yearly est. 60d+ ago
  • Residential Support Supervisor

    Liberty Behavioral & Community Services, Inc.

    Assistant supervisor job in West Virginia

    Job Description As a Residential Support Supervisor at Liberty Community Programs, you will play a critical role in overseeing the daily operations of a group home for individuals with intellectual disabilities and mental health challenges. Your leadership and guidance will ensure that residents receive high-quality care and support in a safe and nurturing environment. Responsibilities Supervise and support residential support staff in their daily tasks and interactions with residents. Develop and implement individualized care plans for residents, in collaboration with the multidisciplinary team. Oversee the coordination of daily activities, meal planning, and recreational opportunities for residents. Conduct regular assessments of residents' needs and progress towards goals. Ensure compliance with state regulations, agency policies, and industry standards in all aspects of care provision. Provide crisis intervention and resolve conflicts or challenging situations as they arise. Maintain accurate and up-to-date documentation of residents' care, incidents, and medication administration. Participate in staff recruitment, training, and performance evaluation processes. Collaborate with external service providers, families, and community resources to support residents' well-being. Promote a culture of respect, diversity, and empowerment within the group home setting. Qualifications Bachelor's degree in social work, psychology, human services, or a related field. Minimum of 2 years of experience working in a residential care setting, with at least 1 year in a supervisory role. Knowledge of intellectual disabilities, mental health conditions, and person-centered care principles. Strong leadership skills with the ability to motivate and guide a team effectively. Excellent communication and interpersonal abilities, including conflict resolution and crisis management. Familiarity with regulatory requirements and best practices in residential care. Ability to work collaboratively within a multidisciplinary team and engage with external stakeholders. Proficiency in documentation, report writing, and computer skills. Valid driver's license and reliable transportation. CPR and First Aid certification required. Requirements Requirements Bachelor's degree in social work, psychology, human services, or related field 2+ years of experience in residential care, with 1+ year in a supervisory role Knowledge of intellectual disabilities and mental health conditions Strong leadership and communication skills Ability to work collaboratively and handle crisis situations effectively CPR and First Aid certification Benefits Full Time Employees are eligible for: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Vision insurance Flexible schedule Salary: $18.00 - $20.00 Per hour Please call this number for more information: ************** **************
    $18-20 hourly 16d ago
  • Food/Consumables Team Supervisor

    Walmart 4.6company rating

    Assistant supervisor job in Clarksburg, WV

    Hourly Wage: **$19 - $32 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Employment Type: **Full-Time** Available shifts: Location **Walmart Supercenter #1544** 550 EMILY DR, CLARKSBURG, WV, 26301, US Job Overview Food and Consumable associates are focused on two things: taking care of customers and creative merchandising. They move incoming merchandise out to the salesfloor and create seasonal display features to meet the needs of the customer. Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (*********************************************************************** Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
    $19-32 hourly 60d+ ago
  • Assistant Supervisor

    McHappy's

    Assistant supervisor job in Point Pleasant, WV

    This position is responsible to support with restaurant operations and alcoholic beverage management. The position ensures an exceptional dining experience for restaurant guests, carry-out, delivery, catering and event customers. This position also supports training the service staff members and ensuring a clean, safe and inviting environment. The incumbent is responsible for maintaining a high quality of food and service, while assisting with the oversight of costs, pricing and profitability. Responsibilities also include assisting the District Manager with maintaining legal beverages operations and compliance for those restaurants where alcohol is served. The incumbent works closely with the Supervisor in regards to overall food and beverage management (customer experience and costs/profitability) for the operations. Responsibilities, Duties & Accountabilities: The core, critical and essential work duties, functions and responsibilities of the position are as follows: Under the direction of the District Manager: Assists with the restaurant(s) operations, management of staff members and ensuring the guests have an excellent eat-out/dining experience Ensures the highest standards of quality, service and merchandising for the restaurants. Ensures guests are treated with the utmost and timely respect and professional courtesy, from the start (Dine-In, Carry-Out, Delivery, Event, etc.) to the end of the service (Payment of bill and thanking them for selecting us as their restaurant of choice) Assists the Supervisor to train and develop staff on marketing and service of daily specials, and works with them to ensure all guests are treated with exceptional customer service (Example: Immediate offering of beverages, appetizers, offering the highlights of the featured specials, checking back to ensure satisfaction in food/beverages quality and ensuring table is cleared, take-away left-overs are boxed, and desserts are marketed and presented) Assists the Supervisor to train staff members, and assist with employee performance and development, mentoring and addressing employee relations issues Trains and works closely with the staff to ensure only the highest quality food is prepped, cooked and delivered to customers Continuous and updated training for the all staff members on processes, expectations, serving the public, following policies, etc. Ensures continuous training and staff knowledge of safe and healthy practices for food handling and preparation and the current required food handling permits, ServSafe Certification To fill-in for staff members' position's requirements to ensure coverage during absences To courteously address with tact and professionalism all customer complaints, concerns and issues, and assists in training employees to handle in the same appropriate manner Assists the District Manager and Supervisor to ensure staff members have the appropriate food handling and health/safety training and permits and continuously trains on proper, hygienic and safe food handling practices Assists the District Manager and Supervisor with responsibility for purchasing, strict inventory control and protocols, legal requirements and guidance and training of staff on all legal beverages (liquor, beer, wine) and Dining Room/Bar Supplies, providing leadership with routine results reporting and upon request (for those locations which serve alcohol) Maintains strict control of Age 21 protocols for staff and guests; trains and leads employees by example, to limit problems and liability related to customers' excessive drinking by taking appropriate steps such as persuading customers to stop drinking and/or by ordering taxies or other transportation for patrons Ensures an exceptionally clean environment by cross-training other employees in regards to bussing and general cleaning services, as all staff is responsible to ensure a clean Dining Room/Kitchen/Prep Areas/Commissary and experience for guests Assists the District Manager and Supervisor to ensure proper payment policies, processes and controls are trained and followed Assists the District Manager and Supervisor with inventory, with an emphasis on legal beverages, is routinely conducted and accurate results are prepared for leadership's review Takes a proactive, positive and sincere interest in our customers, ensuring continuity of the company's long-standing relationship with the community Complies with and sets example for, teaches and trains employees, ensuring all company policies, standards and protocols, Standard Operating Procedures (SOP's), Departmental Checklists and other required rules and practices. Follows, trains and sets example for safety and security practices and protocols; and ensures these processes are timely, sufficiently and consistently followed; successfully completes and complies with all daily and other routine Departmental Checklists (Ex: Opening Checklist, Closing Checklist, Cleaning Checklist, etc.) and Standard Operating Procedures (SOP's), adhering to these with the utmost attention to details related to cleanliness and safety Complies with and ensures training (in-person, video, classes, etc.) and successful participation by employees in all required trainings; and in following all Departmental Checklists and Standard Operating Procedures (SOP's) Other projects and duties as assigned Position Requirements and Qualifications: High School Diploma or GED; College-level classes in Management, Accounting or Business-Related field of study is preferred Minimum Two (2) Years working in Food and Beverage in a management capacity Minimum 2 years' experience in the management of employees, with strong leadership skills and the ability to manage and train others in restaurant operations Minimum 2 years working experience with Legal Beverages with an emphasis in beverage costs, inventory controls, policies and standard in accordance with state laws Demonstrated above-average knowledge of Food and Beverage and Legal Beverages and related operations Demonstrated work experience with stocking/inventory needs, costs vs. sales/profits, and security controls of the products Demonstrated computer skills, preferably working with Microsoft Office products, POS Systems and programs and the ability to successfully navigate and maintain current knowledge and skills working with technology. Demonstrated customer service experience working with the general public and the ability to tactfully and professionally address public concerns and complaints Demonstrated ability to establish and maintain effective work relationships with other employees, exercising tact and professionalism in all matters Demonstrated professional demeanor and excellent oral and written communication skills Demonstrated ability to apply strategic business logic while making sound decisions under pressure Ability to maintain confidentiality and use discretion in dealing with sensitive information, exercising considerable discretion and good judgment, demonstrated conscientious and dependable
    $24k-35k yearly est. 60d+ ago
  • Assistant Supervisor Campus Services

    Marshall University 4.3company rating

    Assistant supervisor job in Huntington, WV

    Bookmark this Posting Print Preview | Apply for this Job Details Get to Know Us! Marshall University is a public comprehensive university with a rich history as one of the oldest institutions of higher learning in West Virginia. Founded in 1837 and named after Chief Justice John Marshall, definer of the Constitution, Marshall University advances the public good through innovative, accredited educational programs. We are located in downtown Huntington, West Virginia, with additional locations in South Charleston, Point Pleasant, Teays Valley and Beckley. Marshall University's mission, inspired by our Vision and Creed, includes a commitment to: * Offer a wide range of high quality, affordable, and accessible undergraduate, graduate, and professional education that prepares students to think, learn, work, and live in an evolving global society. * Create opportunities and experiences to foster understanding and appreciation of the rich diversity of thought and culture. * Maintain a dynamic intellectual, artistic, and cultural life by promoting and supporting research and creative activities by undergraduates, graduates, and faculty. * Contribute to the quality of life of the community, region, and beyond through applied research, economic development, health care, and cultural enrichment. * Cultivate the development of an inclusive, just, and equitable community. Come Meet Marshall and discover what it means to be part of the Marshall University family! Come join our Herd! We are committed to attracting and retaining quality faculty and staff. In doing so, Marshall University offers outstanding benefit packages to eligible employees only. (E-Class in the job posting). Marshall University Research Corporation (MURC) employees have different benefit options than those listed below. * Work week is 37.5 hrs. * A great highlight in December is that Marshall University employees receive almost two weeks off for Winter Break! * Holidays - Employees receive 13 Paid Holidays * Annual and Sick Leave - Classified Staff, Non-Classified Staff and 12-month Faculty earn up to 24 days of annual leave per year (max 360 hours) and up to 18 days of sick leave per year. ) Employee Leave * Health Insurance - Marshall University offers health insurance through West Virginia Public Employees Insurance Agency (PEIA). There are seven (7) health benefit plans. * Educational/Tuition Benefits - Marshall University provides tuition benefits to regular employees (after probationary period) and their dependent children. * Retirement Plans - Marshall University offers retirement through Teachers Insurance and Annuity Association (TIAA). Full-time benefits eligible employees must participate in the mandated retirement plan (401(a)). * Life Insurance - Basic term life insurance ($10,000) at no cost and may purchase optional life insurance coverage with pre-tax earnings. * Wellness Programs - PEIA provides various care management programs and the Pathways to Wellness program. We are . . . Marshall! Position Information Position Title Assistant Supervisor Campus Services Banner Position Number 002143 E-Class CN - Class Nonexempt FT .53 or > Classification Title Assistant Supervisor/Campus Services Department SOM-Building & Grounds - MU9106 Position Summary: This position is primarily a night position. However, hours may vary and may require weekends evening, and holidays as supervision requires. Professional conduct is expected with attitude and dress code. Customer service for employees and patients is expected. The employee will be primarily responsible for training both new and current staff on the duties and responsibilities associated with their roles. Performance Competencies: * Responsible- works independently, in a safe and appropriate manner. Demonstrates both problem-solving and problem prevention skills. * Sensitive- displays sensitivity to the needs of patients, co-workers, and direct reports. Demonstrated good communication skills and empathy. * Timely- recognizes time as a most valuable resource and responds promptly to patients', clinical staff and co-workers' needs. * Accurate- works carefully and precisely, with attention to detail. * Coordinated- organizes and delivers service in the proper order. Displays good organizational skills and utilizes resources wisely. * Thorough- meets all requirements of his/her position. Is able to evaluate and follow-up on his/her services. * Follows dress code policy. * Maintains confidentiality regarding patients, direct reports and fellow employees. Organizational Teamwork Competencies: * Displays and encourages sensitivity to the needs of patients, visitors, direct reports and co-workers. * Treats other with consideration, courtesy, and respect. * Performs duties willingly and with initiative. Shares necessary information with co-workers in order that they may do the same. * Remains composed and takes action to restore calm in stressful situations. * Demonstrates judgement and tact when dealing with others. * Cooperates with other departments/offices and work groups. * Communicates effectively with internal and external customers (patients, co-workers, physicians, et cetera). * Meets requirements for mandatory in-services and continuing education. Organizational Support Responsibilities: * Attendance- maintains good attendance in coordination with university policy. * Punctuality- reports to work on time and is ready for duty. * Uses time recording system (TCP) to record time correctly for each pay period. Work Responsibilities: * Supervises the daily activities of building services workers during assigned shifts. * Assists in hit=ring new employees for Building Services. * Orients and trains new employees. * Prioritizes and assigns duties to the building services employees assuring all areas have the proper coverage to maintain and clean properly. * Performs daily inspections of the cleanliness of areas assuring that all quality and safety standards are maintained. * Maintains and oversees schedules for all cleaning and waxing of floors per schedule set by management. * Places work order and works closely with the Maintenance Manager to ensure requests are quickly addressed. * Works with the Director of Operations and Support Services for employee evaluations and contracts. Communicates issues including disciplinary action as needed. * Reports to the Director of Operations and Support Services. * Meets with various external and internal staff to determine needs of any special events. Responsible for coordination of staff and material needed to completes such events. * Assist in distributing supplies and equipment. Maintains records and approval of any purchase needed. * Oversees snow removal from sidewalk and parking areas. This will require inspection of these areas before and during business areas. * Works closely with management for opening of new buildings, cleaning, and timely completion of projects. This may include after-hors and weekend work. * Performs other duties as assigned or requested. Physical Requirements: Must be able to: * Lift at least 75 pounds. * Climb 6,8, or 12 foot ladders. * Work in all weather and building environments * Walk and be mobile for more than 8 hours. * Work around water, dust, and chemicals with the proper PPE and training. * Operate machinery such as a buffer, scrubber, carpet cleaners, and snow plows. * Have a valid driver's license and be familiar with pulling box trailer. * Clean blood and bodily fluids with training. * Work around students, doctors, and staff with professional dress and respect. Location MUSOM - Marshall University School of Medicine Salary Range $28,777 - $35,000. Salary is commensurate with education, experience, and internal equity. Salary Grade 2 Salary Type Salary Time Type Full-Time Qualifications Must be able to perform all essential job duties as outlined in the job description. Required Qualifications Education * High School Diploma or GED Experience * Two years' experience in a hospital or clinical custodial services * Two years' experience as a supervisor or manager Preferred Qualifications Education * Associate's degree Experience * Knowledge of ordering, budgeting, and reconciliation. Posting Detail Information Posting Number MU1101NE Open Date 12/15/2025 Close Date Open Until Filled Yes Special Instructions Summary Supplemental Questions Required fields are indicated with an asterisk (*). * * Do you have a High School Diploma, GED or higher? * Yes * No Applicant Documents Required Documents Optional Documents * Resume * Cover Letter Marshall University One John Marshall Drive Huntington, WV 25755 Copyright 2020 Marshall University | An Equal Opportunity University | Accreditation | Consumer Information and Disclosures
    $28.8k-35k yearly 35d ago
  • Child Support Supervisor 2 - Bureau for Child Support Enforcement - Wood Co.

    State of West Virginia 3.4company rating

    Assistant supervisor job in Charleston, WV

    Nature of Work Wood County Under limited supervision, performs full-performance supervisory work overseeing a local office or over units in the Central Office, which supervises Child Support Specialists and other support staff and clerical support staff. Work is reviewed by supervisors. Performs analytical assessments of the highest complexity with regard to Child Support case processing and/or financial data to determine compliance with Federal and State Legislation and BCSE Policy. Trains subordinate staff and other staff with respect to changes in Federal, State, and BCSE Policy concerning case processing, distribution, allocations, guidelines, and procedures. Performs reviews of cases which may be of a sensitive nature. Maintains workflow and reviews to ensure the timely delivery of quality customer service. Research other agencies databases to determine accurate data and history for accurate case management for the BCSE. The nature of the work supervised is typically of a more technical nature as opposed to other supervisory titles. Will be a working supervisor performing related work of a more advance level than those supervised. Establishes controls, such as quotas and quality assurance procedures, to ensure that work is properly completed and deadlines are met, and reviews cases to determine priority levels and assigns appropriately. Interprets and applies departmental polices and regulations for subordinate staff and others. Evaluates and maintains records for work quality of staff. Plans and conducts unit meetings and individual staff conferences in order to promote staff development and profession growth. Answers questions and solves problems of a complex nature for, and with subordinates. Approves attendance reports, leave and travel requests, and schedules in accordance with personnel policies and responds to Grievance issues within the mandated time frame. This Position is located in Wood County Click The APPLY Link To Apply Online. Minimum Qualifications Training: Bachelor's degree from a regionally accredited four-year college or university. Substitution: Four years of full-time or equivalent part-time paid experience in a legal setting which required performing legal research, reading and interpreting laws, preparing legal documents and assisting in the preparation and assessment of case files under the supervision of an attorney OR in debt collections, credit investigations, criminal investigations, law enforcement OR as an Economic Service Worker, Child Support Technician 1, 2, or 3, or Family Support Specialist OR any combination thereof with at least two of those years in a supervisory capacity may substitute for the college training on a year-for-year basis. Experience: Four years of full-time or equivalent part-time paid experience in a Child Support Specialist classification or in a position performing duties as listed above. Special Requirements: Availability of a car for continuous use is a requisite of employment.
    $25k-35k yearly est. 13d ago
  • Supervisor Patient Access

    WVU Medicine 4.1company rating

    Assistant supervisor job in Clarksburg, WV

    Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. Supervises and coordinates activities and employees related to all patient access processing including: registration, scheduling, and insurance verification, of patients within the healthcare system to ensure the financial viability of the clinical and business enterprise. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1.High school graduate or equivalent. 2.Obtain HFMA Certified Revenue Cycle Representative (CRCR) Certification within one (1) year of hire. EXPERIENCE: 1. Two (2) years of patient financial services, patient access, or registration experience. PREFERRED QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1.Associates Degree, BA or BS. EXPERIENCE: 1.Two years of experience in a healthcare setting 2.Supervisory experience. CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Supervises and coordinates activities related to registration & scheduling. Maintaining current knowledge of third party payor and managed care requirements 2. Coordinates and supervises access processing for verification, notification and pre-certification to minimize payment denials 3. Provides daily supervision to staff to ensure prompt and courteous service to patients, visitors, physicians, and co-workers. 4. Monitors daily operations to help ensure adherence to documented administrative and departmental policies and procedures as well as assist in development and upkeep of departmental policies and procedures 5. Coordinates registration, scheduling with other departments and/or outside referral sources/agencies/facilities to ensure continuity of care, timely communication and accurate patient processing. 6. Interviews and screens potential employees using Targeted Selection and makes recommendations department Manager or Director to aid in filling vacant positions 7. Ensures that training of new employees is completed as well as identifies on-going continuing education needs of existing employees 8. Handles patient/family or staff complaints, investigates complaint and makes recommendation on appropriate resolution 9. Monitors performance of staff on a daily basis to ensure efficient high quality service 10. Completes performance evaluations for new employees, as well as annual evaluations 11. Participates with Manager in evaluation of employees who fall below expectations 12. Able to institute first step (verbal counseling) of WVUH Corrective Action Policy 13. Coordinates staffing schedule including leave time to ensure adequate departmental coverage and maintains functional knowledge of operational areas and is able to step into staff as needed 14. Keeps staff informed of process, policy and other changes through presentation at regular staff meetings, face to face communications and e-mail correspondence 15. Assist staff in the coordination of financial services prior to visit with other departments or customers as appropriate 16. Communicates problem hindering workflow to Manager or Director in a timely manner 17. Organizes and executes daily task in appropriate priority to achieve optimal productivity, accountability and efficiency 18. Assist with annual budget process 19. Maintains registration accuracy threshold of 95% as identified in audit processing 20. Compiles daily cash deposits and reconciles individual cash drawers PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping and feeling are necessary body movements utilized in performing duties throughout the work shift 2. Must be able to sit for extended periods of time 3. Must have reading and comprehension ability and must be able to read and write legible in English 4. Visual acuity must be within normal range 5. Must be able to communicate effectively 6. Must be able to exert in excess of 50 pounds of force occasionally to move patients or objects 7. Must have manual dexterity to operate keyboards, fax machines, telephones and other business equipment WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Office type environment 2. Patient care environment SKILLS AND ABILITIES: 1. Excellent oral and written communication skills 2. Working knowledge of computers 3. Basic knowledge of medical terminology, third party payors, knowledge of business math, time of service collection, process ICD-9 and CPT coding preferred 4. Must demonstrate the ability to use tact and diplomacy in dealing with others 5. Excellent Customer service and telephone etiquette Additional Job Description: Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Exempt) Company: USC Healthy Minds Cost Center: 3038 USC Healthy Minds Harrison Address: 6 Hospital PlazaClarksburgWest Virginia Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
    $34k-46k yearly est. Auto-Apply 60d+ ago
  • Supervisor, ICR Field Service

    Genpt

    Assistant supervisor job in Charleston, WV

    MI Field Service Manager is responsible for planning, managing, reviewing, and executing the field service operations to achieve output and quality objectives of one (1) field service shop with large scale sales. This role is responsible for hiring, training, coaching a team of one to five or more employees including but not limited to Field Service Technicians, Field Service Supervisors, CS Representatives, and Clerical/administration. JOB DUTIES Manages and review all operating expenses at assigned facility. Manages hiring and firing of all personnel at assigned facility. Manages all inventory items assigned to facility. Oversees and review all safety and financial audits. Makes sure the location has a schedule board and it is updated daily. Makes sure all Field Service team members understand and follow all procedures and processes implemented by CI team. Monitors performance metrics and allocates resources as necessary to ensure high quality service at optimal efficiency. Develops a documented succession plan for their location. Provides coaching and feedback to all employees. Performs other duties as assigned. EDUCATION & EXPERIENCE Typically requires a high school diploma or GED and ten (10) or more years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES Specific knowledge of field service duties required. Ability to work with the team in the field when the need arises. Ability to maintain a positive attitude and productive, driven work ethic required. Strong interpersonal, analytical, and problem-solving skill required. Ability to remain calm and clear-headed in an emergency required. Good communication skills required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. The employees is regularly required to lift/carry up to 50 pounds as well as the ability to lift bulky objects. The employee is regularly required to use neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carry, crawling. Working conditions may be indoor and/or outdoor. Noise level may be loud at times. SUPERVISORY RESPONSIBILITY: 2-5 Direct Reports BUDGET RESPONSIBILITY: Yes COMPANY INFORMATION: Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $31k-50k yearly est. Auto-Apply 2d ago
  • Client Service Supervisor

    Help at Home

    Assistant supervisor job in Charleston, WV

    As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.
    $31k-50k yearly est. 14d ago
  • Service Team (P1-1349992-2)

    Panda Express 4.3company rating

    Assistant supervisor job in Martinsburg, WV

    Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work environment with team members who become friends. There's always something new to learn, do, and accomplish. If you don't have experience, we'll train you! You'll get opportunities to gain skills that help you rise in your career, no matter where you go. We're all about giving back, so you'll also get the chance to impact your community through our Panda Cares initiative. Let's work together. Essential Functions for Service Team Associates: * Provides exceptional dining experience to Guests - Greeting Guests, Serving food and handling payments at cash register * Maintains the cleanliness and appearance of the store * Follows Operations Standards and Safety Procedure to serve fresh and quality food * Works efficiently in fast paced kitchen environment, and may work at different positions - Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in a fun, positive environment. How we reward you: * Flexible schedules * Great pay * Free meals while working at Panda * Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with company match * Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates * Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give back to your community * Hands-on paid training to prepare you for success * On-Going Career & Leadership Development * Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending Account * Please refer to ***************************************************************** for details. Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Qualification: * Friendly and helpful team members * Operations experience is a plus * Some high school * Food Handler certification may be required depending on local requirements, acquired at your expense ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values. You're wanted here: Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to *********************.
    $20k-31k yearly est. 42d ago
  • Client Services Supervisor -- CAMC LabWorks -- Chesterfield

    Charleston Area Medical Center 4.1company rating

    Assistant supervisor job in Charleston, WV

    Responsible for the direct control of the Client Services Department. Ensures that each client's concerns or problems are resolved by the appropriate person. Responsibilities * Ensure efficient dissemination of information between departments, laboratories, clients, and management. * Follow up with physicians and clients to ensure that quality service is being delivered. * Assist with personnel actions for designated staff including, but not limited to, performance reviews, training and development, interviewing, and discipline. * Develop Client Service Representative schedules and ensure coverage on all shifts. * Participate in the collection and analysis of data for special projects to improve quality and productivity. * Ensure the completion of all required forms associated with the handling of inquiries, requests, and complaints according to policies and procedures. * Serve on various committees as needed. * Prepare and submit appropriate documentation and departmental reports as needed. * Perform the duties of Client Service Representative as needed. Knowledge, Skills & Abilities Patient Group Knowledge (Only applies to positions with direct patient contact) The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department's identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients. Competency Statement Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist. Common Duties and Responsibilities (Essential duties common to all positions) 1. Maintain and document all applicable required education. 2. Demonstrate positive customer service and co-worker relations. 3. Comply with the company's attendance policy. 4. Participate in the continuous, quality improvement activities of the department and institution. 5. Perform work in a cost effective manner. 6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations. 7. Perform work in alignment with the overall mission and strategic plan of the organization. 8. Follow organizational and departmental policies and procedures, as applicable. 9. Perform related duties as assigned. Education * High School Diploma or GED (Required) Experience: 1 Year - Client services representative Credentials * No Certification, Competency or License Required Work Schedule: Days Status: Full Time Regular 1.0 Location: Chesterfield Location of Job: US:WV:Charleston Talent Acquisition Specialist: Tamara B. Young ******************************
    $27k-35k yearly est. Easy Apply 16d ago
  • JOB 25-23 - ASSISTANT FIELD SERVICES SUPERVISOR

    City of Fairmont, Wv 3.0company rating

    Assistant supervisor job in Fairmont, WV

    Applications are currently being accepted for the position listed below. First application reviews begin 12/23/25. Assistant Field Services Supervisor 2. DEPARTMENT: Utilities/Field Services 3. PAY GRADE: 450 (Non-exempt) 4. SALARY: $51,113.00 5. GENERAL DESCRIPTION OF THE WORK OF THE POSITION: Responsible for the operation and maintenance of the Transmission and Distribution System and Sewer Collection System which provides potable water and sewer service to the customers by the City's water and sewer system under the direction of the Field Services Supervisor; recommends programs, procedures for an efficient operation; responsible for a daily work crew having various job assignments with decision making and satisfactory completion of said assignments; displays good time management; investigates complaints when authorized; operates within the guidelines and policies set forth in City Code and Ordinances; works in various weather conditions; communicates with customers and all field service personnel; responsible for trouble shooting the transmission and distribution system; supports the fire hydrant program, valve exercising program, non-revenue water program, and water system flushing in conjunction with engineering department; responsible for timely response and utility locations for our miss utility program; promotes a safe environment and work zone for the department; exposed to dust, fumes odors and risk of bodily injury; occasionally required to work more than 40 hours per week when problems and issues in the system exists. Any other duties assigned. 6. DUTIES OF THE POSITION (ILLUSTRATIVE ONLY): Oversees the operation and maintenance of the Transmission and Distribution System and Sewer Collection System as directed by the supervisor; investigates customer complaints and new service request and methods of maintenance and repairs at the job site; assist crew at the construction site; decision making for work crews; satisfactory completion of job assigned; time management on job site; complete more than one job if required during an 8 hour shift; works with contractors on specific jobs; locates lines for crew and contractors on specific jobs; locates lines for crew and contractors when required; may be required to work over 40 hours per week when problems and issues in the system exist; required to work "call out duty" when scheduled or needed; communicate with public and project a favorable image. Assist in trouble shooting the system and recommends methods or repair in consultation with supervisors; completes required daily reports; assist the equipment operators and plumbers when necessary and advises supervisor of problems and needs of the department. Carry a cell phone or pager. Must make notations and sketches of work performed in the field to present to the engineering construction inspector for mapping update; records lines on maps; inspects line extensions periodically; Shall investigate all possible insurance claims and damages to customer personal property with fully completing necessary paperwork (first report of incident, hand-out to customer, etc.), document the incident by taking pictures immediately once on site, report your investigation to engineering department staff ASAP. This job description is not intended to be all-inclusive, and employee will also perform other reasonable related business duties as assigned by the Utility Manager, Department Supervisor, and/or Designee. 7. DESCRIPTION OF SUPERVISION RECEIVED BY AN INCUMBENT OF THIS POSITION: Receives instruction from the Field Services Supervisor, Utility Manager, or designee. 8. DESCRIPTION OF SUPERVISION EXERCISED BY AN INCUMBENT OF THIS POSITION: Supervises and directs workforce on a daily basis. 9. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR PERFORMANCE OF THE WORK: Ability to communicate with employees, the public and a good image; ability to assess work situation; ability to read utility maps and blueprints, ability to line-out, direct and supervise the work of crews; ability to act in emergency situations and make good judgment decisions. 10. EDUCATION AND/OR EXPERIENCE NECESSARY FOR WORK PREPARATION: High school diploma or equivalent, ability to communicate with supervisor, employees and public to maintain a good image, ability to assess work situations; ability to read utility maps and prints; ability to line-out, direct and supervise the work of crews, ability to act in emergency situations, ability to make good judgment decisions, time management. Must possess a Class A CDL with tanker and air brake endorsements or enroll in the Entry-Level Driver Training Program available through the City of Fairmont. Must obtain CDL permit within 180 days of hire and CDL license within one year. 11. PHYSICAL REQUIREMENTS The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. While performing the daily duties of this position, the employee is required to walk, sit, stand, bend, climb stairs, walk on uneven surfaces, walk on slippery surfaces, crouch, crawl, kneel, stoop, and using hands for reaching, grasping and making repetitive hand movement. The nature of the work requires the incumbent to climb ladders and work in confined spaces. The position also requires both near and far vision when inspecting work and performing maintenance on assigned equipment. Additionally, the employee will be required, at times, to lift, carry or push/pull supplies, materials, equipment and/or items weighing up to 50 pounds while performing the duties of this position. Work is primarily conducted outdoors in all weather conditions including wet, hot and cold. Employee will be frequently exposed to odors, fumes, toxic conditions, air contaminants, dusty and/or greasy conditions, high levels of noise and risk of bodily injury.
    $51.1k yearly 36d ago
  • Hotel Front Desk Supervisor, Mardi Gras Casino

    Delaware North 4.3company rating

    Assistant supervisor job in Cross Lanes, WV

    **The opportunity** Delaware North Gaming is seeking a full-time Hotel Front Desk Supervisor to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests. If you're looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now. **Pay** $16.00 - $17.50 / hour Information on our comprehensive benefits package can be found at ********************************************* . **What we offer** We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: + Weekly pay + Training and development opportunities + Employee discounts + Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. **What will you do?** + Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions + Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints + Implement policies, procedures, and service standards in conjunction with management + Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members + Coordinate with housekeeping department **More about you** + At least 2 years' experience in hospitality, front desk experience is preferred + Prior supervisory experience preferred + Computer literate in MS Office programs; some experience with property management systems preferred + Must be fluent in English language both spoken and written + No college degree required **Shift details** Evenings **Who we are** Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
    $16-17.5 hourly 13d ago
  • Team Lead, Member Services

    Rxbenefits 4.5company rating

    Assistant supervisor job in Charleston, WV

    **Team Lead, Member Services** Exempt/Non-Exempt: Exempt Member Services Team Leads are responsible for ensuring we deliver superior service to all members who contact RxBenefits by creating and supporting a performance-based culture that is focused on service. The Team Lead supervises hiring, ensuring effective training, ongoing monitoring and development of representatives, evaluations, and any disciplinary actions of member services representatives with a constant focus on developing a highly engaged, performance-driven team, rooted in the superior service experience of every caller. _Essential Job Responsibilities Include:_ + Supervise, plan, and manage functions related to Call Center work area. Oversee and direct the day-to-day activities of telephone operators and call center agents + Build and maintain a performance-driven culture + Attend meetings in place of Manager to represent Member Services Department as needed + Supervise hiring, ensure effective training, maintain ongoing monitoring and QA, performance evaluations and any disciplinary actions of member services representatives + Support Workforce Management (WFM) activities to fully leverage staffing to maximize Customer Experience and all related service level metrics and KPIs - including regular observation of real-time dashboards to identify and resolve any call-center or MSR-level performance issues + Review, analyze, and apply all regular reports provided from Operations to determine any actions required to maximize call center and MSR efficiencies and successes + Utilize reports from Operation analysts to conduct performance monitoring, career path progress, monthly one-on-ones, and yearly performance evaluation of all team members to improve efficiency + Identify and aggregate any knowledge and performance gaps within the team to be included in training functions & knowledge base resources + De-escalate and resolve supervisory level member escalations (3rd level) and complaints and provide guidance and feedback to staff as needed + Investigate and provide feedback on issues assigned by Manager or Account Management team + Communicate with IT Department to assist in resolving Rep connectivity issues that can affect performance related to availability, phone coverage, and department performance guarantees + Act as a source of information and answer operator/agents questions, assign tasks, follow up and give instructions as necessary to ensure proper guidance and feedback + Develop and perform ongoing reinforcement to keep staff motivated and optimize performance + Carry out supervision, coaching, call monitoring, training, reviewing, and disciplining of all operators/agents + Attend to, monitor, and resolve customer complaints + Carry out performance monitoring, measurement, and evaluation of all operators/agents to improve efficiency + Ensure that team members obtain the appropriate training and support to best apply their knowledge and skills on the job + Perform supervision of timekeeping, QA call monitoring, and corrective/ disciplinary action for all representatives on team + Comply and maintain lists of key and on-call schedules & personnel, and ensure all lists are available to operators for use as required + Prepare and direct scheduling, monitor operators' attendance, schedule shifts & breaks as necessary + Perform other similar or related duties, as assigned, such as updating databases, coordinating activities related to repair and maintenance of equipment, ordering materials and supplies, etc. + Anticipate escalation and take over calls when needed + Ensure adherence to policies for attendance, established procedures, etc. + Keep management informed on issues and problems + Perform other related duties incidental to the work described herein + All other duties as assigned _Required Skills / Experience:_ + Bachelor's degree Education or equivalent work experience + Proven experience as call center supervisor or similar leadership position + Experience in customer service is essential + Exceptional Verbal & written Communication skills + Working knowledge of MS Office + Knowledge of telephone equipment and relevant computer programs + Knowledge of performance evaluation procedures + Outstanding communication and negotiation abilities + A results-oriented approach + Excellent organizational and leadership skills + Ability to work in a fast-paced environment with targeted deadlines + Proficiency in multiple languages is preferred _Based on relevant market data and other factors, the anticipated hiring range for this role is $56,800 - $71,000_ _annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._ _We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._ _RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_ + _Remote first work environment_ + _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_ + _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_ + _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_ + _401(k) with an employer match up to 3.5% available after 60 days_ + _Community Service Day to give back and support what you love in your community_ + _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_ + _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_ + _Tuition Reimbursement for accredited degree programs_ + _Paid New Parent Leave that can be used for adoption or birth_ + _Pet insurance to protect your furbabies_ + _A robust mental health benefit and EAP service through Spring Health to support you when you need it most_ RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
    $23k-31k yearly est. 11d ago
  • Assistant Props Supervisor - 2026

    Contemporary American Theater Festival 3.2company rating

    Assistant supervisor job in Shepherdstown, WV

    The Contemporary American Theater Festival at Shepherd University is welcoming applications for the position of Assistant Props Supervisor. CATF, a LORT D summer festival and leading producer of contemporary plays, is dedicated to telling diverse stories and developing new American theater. The festival premieres or produces multiple plays per season in three venues in rotating rep. We are committed to supporting the unique needs of new work while fostering an environment of fun and company community. Located an hour from DC, CATF makes its home in one of America's coolest small towns, Shepherdstown, WV. The Assistant Props Supervisor works with the Props Supervisor, two to three props artisans, and three props interns in the sourcing, creation, maintenance, and management of rehearsal and performance props for the season's six productions. Applicants must be highly organized and comfortable supervising and positively motivating crews with varying skill levels. The festival's dedication to incubating new work can mean script and design adjustments throughout the build and tech process. CATF values those who are able to collaborate toward practical and artistically-sound solutions in a time-sensitive environment. Flexibility and positivity are key. Ideal candidates have demonstrated experience in both props artisanry (carpentry, sewing, upholstering, crafting, and painting) and management (budgeting, clear communication with directors, designers, and stage managers and working with other departments). The Props shop is large, well outfitted, and in the same complex as the rehearsal halls and 2 of the 3 theaters. This position is build only, no show run required. Personal vehicle recommended, but not required. Position is seasonal, from May 26 to July 12, although an extension to early August maybe be available and will be discussed during the interview process. All staff and interns are provided free air-conditioned housing within walking distance of the theaters and workspaces (also air conditioned,) 1-2 meals per day during tech, and free use of university gym, pool, and laundry facilities. CATF is committed to producing and sharing art in an inclusive, collaborative, anti-racist, and anti-oppressive environment. To learn more about CATF's anti-racist and anti-oppressive values, visit ****************** Interested applicants should submit a resume and three references (either with your resume, OR in the box below) along with a relevant portfolio (website or PDF). Interviews typically begin in late January and continue through the Spring; this posting will remain open until the position(s) have been filled. Please visit ************ to learn more about us and our upcoming summer season. CATF is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, nationality, ethnicity, Veteran, or ability status. CATF makes hiring decisions based solely on qualifications, merit, and business needs at the time. If you have any questions or need assistance completing the application, please email us at *************
    $19k-22k yearly est. 34d ago
  • Call Center Supervisor (4763)

    Three Saints Bay

    Assistant supervisor job in Martinsburg, WV

    Job Code **4763** \# of Openings **1** Apply Now (**************************************************** Requisition?org=GATEWAYVENT&cws=55&rid=4763) **Eagle Harbor** **,** a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a **Call Center Supervisor.** **POSITION RESPONSIBILITIES:** + Serve as the primary point of contact for managing all contractor personnel assigned to the contact center support services, ensuring seamless execution of customer service operations in accordance with the contract's Performance Work Statement (PWS). + Responsible for overseeing a team of customer service representatives, ensuring they meet performance standards such as responding to an average of 1,550 daily contacts (e.g., calls, emails, chats) with a 90% service level within 60 seconds and a 5% or lower abandoned call rate, while maintaining professionalism and accuracy standards. + Coordinates daily workflows, assigns tasks based on skill levels (e.g., Level 1, 2, or 3 personnel), and monitors team performance using tools like the Avaya Aura Contact Center and MMLD databases, providing weekly and monthly progress reports to the Contracting Officer and Contracting Officer Representative. + Ensure personnel are trained and certified, including HIPAA compliance for medical-related queries and Section 508 accessibility standards, scheduling at least one hour of weekly training and coordinating with government-provided training resources to maintain proficiency. + Facilitate communication between the contractor team and government stakeholders, conducting regular status meetings with the COR (at least monthly, or as requested) to discuss progress, resolve technical issues, and present deliverables. + Maintain a Quality Control Plan (QCP), detailing inspection schedules, corrective actions, and the qualifications of quality control personnel, ensuring compliance with ISO 9001:2000 standards. + Manage personnel security requirements, ensuring all employees complete SF-85P forms, eQIP submissions, and CAC applications through the DoD Contractor Verification System, returning CACs and government property on the same day an employee departs. **POSITION REQUIREMENTS:** + 2 years of supervisory experience working with ISO 9001:2000 quality standards systems (QSS) + 2 years of contact center management experience; or 5 years of experience working within a contact center environment. VEVRAA Federal Contractor Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international. We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.
    $25k-42k yearly est. 60d+ ago
  • Project Management Supervisor

    Nvent Electric Plc

    Assistant supervisor job in Eleanor, WV

    We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. As a working supervisor, you would have a limited project load and lead a team of Project Managers and Project Coordinators who are responsible for the below on projects. Project Oversight: Manage a portfolio of projects varying in size and value, ensuring each project's success from inception to post-delivery. Design Coordination: Evaluate sales handoff packages to verify design accuracy, scope alignment, and feasibility. Collaborate with the Structural Designers on approval of Structural Design Packages, ensuring customer requirements are fully integrated. Collaborate with the Lead Electrical Engineer to develop Electrical Design Packages, ensuring customer requirements are fully integrated. Change and Quality Management: Process and implement feedback from customers, professional engineers, and state approval bodies, issuing precise redlines to CAD teams for revision. Facilitate quality control checklists and reviews to ensure readiness before production starts. Supply Chain and Scheduling: Monitor lead times and delivery schedules for critical non-stock items, proactively addressing potential delays with the purchasing team. Provide regular schedule updates to customers, including delay notifications or adjustments for accelerated timelines. Production and Delivery Coordination: Partner with shop supervisors to ensure on-time production and high-quality outcomes. Collaborate with Site and Delivery Coordinators to arrange transportation, secure necessary permits, and ensure safe delivery to customer sites. Customer Service: Serve as the primary customer liaison for all post-delivery service issues, including HVAC performance, missing materials, or transport-related damage. Track and handle service tickets through resolution, ensuring timely and effective customer support. Change Order Management: Prepare and issue change orders, working with the Estimating Department and Lead Electrical Engineer to provide customers with updated pricing and scope adjustments. Provide support to the Finance team as they rectify accounts and purchase orders. YOU HAVE: Bachelor's degree in Engineering, Business Management, or related field. Equivalent experience will be considered. 5+ years experience in project management is highly preferred. Experience in a leadership role or supervisory experience is preferred. Electrical experience/background or Project Management experience on Manufacturing/ Commercial/ Industrial electrical projects is highly preferred. Knowledge of electrical wiring, components and schematics. Familiarity with AutoCAD preferred. Proficient in Microsoft Office products. Previous manufacturing experience in the transmission & distribution, oil & gas, or sheet metal design industries is preferred. Excellent verbal and written communication skills with ability to interface and influence at all levels. Strong leadership and project management skills. Ability to multi-task in a fast-paced environment. WE HAVE: A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation. Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at ************** Commitment to strengthen communities where our employees live and work We encourage and support the philanthropic activities of our employees worldwide Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being: Innovative & adaptable Dedicated to absolute integrity Focused on the customer first Respectful and team oriented Optimistic and energizing Accountable for performance Benefits to support the lives of our employees Benefit Overview At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes: Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance. A 401(k) retirement plan and an employee stock purchase plan - both include a company match. Other supplemental benefits such as tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and legal & identity theft protection. At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth. #LI-AW1 #LI-Onsite #INDOTH
    $43k-73k yearly est. Auto-Apply 33d ago
  • Front Desk Supervisor

    VP Management 3.9company rating

    Assistant supervisor job in Charleston, WV

    Job Description The Front Desk Supervisor oversees daily front office operations to ensure exceptional guest service, smooth check-in/check-out procedures, and adherence to hotel standards. This role supports, trains, and motivates the front desk team to deliver a warm and professional guest experience while maintaining operational efficiency and accuracy. Key Responsibilities Supervise and coordinate the activities of front desk agents, bell staff, and other front office personnel. Ensure that all guest interactions are handled professionally, courteously, and promptly. Assist in resolving guest complaints and service issues efficiently and to guest satisfaction. Train new front desk team members on hotel policies, procedures, and brand standards. Monitor daily arrivals, departures, and VIP guests to ensure smooth operations. Manage room assignments, rate discrepancies, and special requests. Ensure accurate posting of charges and maintenance of guest accounts in the PMS. Handle cash, credit card transactions, and daily shift reports accurately. Coordinate with Housekeeping, Maintenance, and other departments to ensure guest satisfaction. Conduct shift briefings and communicate effectively with all shifts and departments. Maintain a clean, organized, and professional front desk and lobby area. Enforce hotel policies regarding safety, security, and confidentiality of guest information. Support Assistant General Manager with scheduling, performance reviews, and inventory of office supplies. Qualifications & Skills Education: High school diploma or equivalent required; hospitality degree preferred. Experience: 2 years of hotel front desk experience; supervisory experience a plus. Skills: Strong leadership and interpersonal communication skills. Excellent problem-solving and conflict-resolution abilities. Proficient in hotel PMS (e.g., Opera, OnQ, or similar systems). Attention to detail, organization, and multitasking abilities. Flexible to work varied shifts, including weekends and holidays. Physical Requirements Ability to stand for long periods. May require occasional lifting of items up to 25 lbs. Work Environment Fast-paced hospitality environment requiring professionalism, teamwork, and a guest-first mindset.
    $27k-35k yearly est. 29d ago

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