Supervisor Physician Billing Follow Up
Assistant supervisor job in Melville, NY
LHH Recruitment Solutions is working with a healthcare client in Central Long Island to fill a SUPERVISOR OF PHYSICIAN BILLING FOLLOW UP position. Ideal candidates have 5 years of physician billing follow up experience in a fast paced environment. The role is on-site 5 days/week. Compensation includes a full benefits package including health, dental and vision insurance. Annual compensation will range from $65-$80K.
Education:
High School Diploma or GED - College Preferred
3 years of Supervisory Experience
Skills:
Maintains current industry knowledge including HIPAA regulations.
Proficiency in EPIC.
Full knowledge of ICD9/10 and CPT coding.
Knowledge of NYS Third Party Regulations.
Expertise in credit and collection practices.
CPC, CCS or CCSP REQUIRED
***Must be authorized to work in the U.S. without employer sponsorship.***
If you or someone in your network fit this profile and would like to apply for this position, please submit your application alongside your resume using the link in this posting.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
#LHH / #JobOpening / #HiringNow / #NowHiring / #Hiring / #WorkWithUs / #JobAlert / #JobSearch / #JobVacancy / #CareerOpportunity / #HotJobs / #JoinOurTeam / #JobSeekers / #CareerGoals / #JobHunt / #HealthcareJobs / #NewYorkJobs / #USJobs
Residential Assistant Supervisor - Mental Health
Assistant supervisor job in Huntington Station, NY
Job Description
Options for Community Living, Inc. is committed to helping Long Island's most vulnerable families and individuals live healthier, more stable, and productive lives. In 1982, Options was established to respond to the need for housing in the community for people with serious mental illness. Today, Options serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island.
*$500 Sign-on Bonus!*
Options for Community Living, Inc. is looking for an Assistant Supervisor to join our team! An ideal candidate should meet the following requirements:
High School Diploma or the equivalent, Bachelor's degree preferred.
At least 1 year of experience working in a setting with people with mental illness
QMHS Standard preferred.
Valid driver's license, safe driving record, valid auto insurance and access to a vehicle is required.
This position may be a great fit for someone with experience working as group home residential counselors, direct support professionals, case managers, residential managers, or residential assistant managers!
Our Benefits include:
Medical, Dental and Vision Insurance
Generous PTO: 5 Wellness Days, 10-22 Vacation Days, 8 Sick Days, 11 Paid Holidays - yearly
403(b) retirement plan with an employer match
Employee Assistance Program
Tuition Assistance
Wellness Initiatives
Paid Training & On-the-Job Training
Promotional Opportunities
Mileage reimbursement
Life Insurance
Flexible Spending Account
Salary Range: $41,860 ($23.00/hr.) - $54,600 ($30.00/hr.)
The above salary range represents Options for Community Living's good faith and reasonable estimate of potential compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a salary offer, several factors may be considered as applicable (e.g., years of relevant experience, education level, language skillset, credentials, professional licensure, budget, and internal equity).
Schedule: Monday, Wednesday, Friday: 7:00 AM - 3:00 PM and Tuesday, Thursday: 12:00 PM - 8:00 PM, with 1 weekend day per month (35 hours/week)
Location: In person; Huntington Station, NY or Oakdale, NY
Pay Type: Non-exempt
Responsibilities:
The Assistant Supervisor assists the supervisor with various program and household management tasks at the Community Residence and Scattered Apartment sites. The Assistant Supervisor is responsible for providing supervision of some staff at the Community Residence. The Assistant Supervisor provides various support services to the residents and is responsible for training and assisting residents in the activities of daily living. The Assistant Supervisor can perform all the duties of the Full-time Residential Counselor, in addition to carrying out the tasks listed below.
Schedule staff coverage of residence and ensure adequate staffing patterns and ratios are maintained.
Evaluate the performance of staff and work with Program Supervisor to address disciplinary issues. Meet with staff regularly to provide feedback and coaching.
Provide documented supervision to assigned staff at least monthly.
Maintain and update chore lists. Assign, post, monitor, review rotation and bring discrepancies to Program Supervisor's attention.
Review site and grounds daily, arrange for special services as needed and process service requests. Conduct a monthly Physical Site Audit for all sites.
Maintain household budget and ensure that expenses for household supplies, food, furniture, etc. stay within the budgeted amount.
Complete timely submission of Monthly Safety Report. Maintain First Aid and Biohazard Kits.
Ensure vehicle maintenance is up to date. Schedule service as needed.
Ensure the timely completion of all Foothold documentation for all staff. Run Mandatory Foothold reports for all staff and residents and bring outlying findings to Program Supervisor's attention.
Plan weekend activities and assist with agency-wide events for residents.
Provide transportation to residents as needed.
Coordinate training and provide onsite support to staff as needed. Ensure the New Staff Orientation Checklist is completed.
In the event of the Program Supervisor's absence, assume responsibilities of the Program Supervisor on an as-needed basis.
Oversee meal planning for the site and plan for shopping, staying within budget.
Ensure that medication records are properly maintained, and policies are followed so residents maintain an adequate supply of medication. Conduct regular medication audits.
Conduct weekly house meetings at the community residence.
Assist residents with maintaining their benefits.
Maintain client account records and ensure they are up to date.
Advocate and attempt to resolve all outstanding accounts for the team at the beginning of month and prepare/update a plan of action each month.
Salary Range$41,860-$54,600 USD
Incredible people doing meaningful work. People come to work at Options to help improve the overall quality of life for individuals within the community. Our welcoming workforce is dedicated to helping the most vulnerable Long Islanders reach their fullest potential.
Supervisor-Business Solutions Group
Assistant supervisor job in Woodcliff Lake, NJ
The PKF O'Connor Davies Business Solutions practice provides growing and family-owned businesses accounting, tax and advisory support. From taxation issues and mandatory accounting needs to business restructuring and succession planning, our expertise can make a substantial difference to growing businesses striving to expand their business to a new level and ensure continued success for the next generation.
The Supervisor will lead engagements supported by managers and partners who will educate, train and promote a great working environment.
Essential Duties
• Maintain write-up, bank reconciliations, payroll/sales tax and complex technical activities and conduct a self-review before submission.
• Prepare and review financial statements, consolidated statements and various other accounting statements.
• Supervise multiple client engagements and oversee staff to meet deliverable deadlines within budget, identify roadblocks and understand critical milestones to meet client service expectations.
• Maintain active communication with clients and manage expectations, ensure satisfaction and lead change efforts.
• Prepare and/or review various tax returns, financial statements, monthly/quarterly write-up services, engagement documentation and related reports.
• Review and verify the accuracy of journal entries and accounting classification assigned to various records.
• Conduct tax research, income tax projections and prepare complex entity and individual tax returns/identify multi state tax issues.
• Oversee and supervise work of staff and interns and assist/train staff/interns as well as assist manager in the scheduling of staff.
• Identify and communicate to management suggestions to improve client internal controls and accounting procedures.
• Actively participate in learning and development opportunities, formal learning (CPE) and training programs.
• Attend professional development, networking events and training seminars on a regular basis.
Qualifications
• BA/BS degree in Accounting from an accredited college/university is required, Master's in Accounting preferred.
• 4 years' minimum of relevant accounting and tax experience in a CPA firm preferred.
• CPA certification is preferred.
• Solid working knowledge of personal and business taxes.
• Experience working on various commercial engagements is preferred.
• Excellent interpersonal and communication skills.
• Strong analytical and organizational skills.
• Proficiency in Microsoft Office products, CCH Axcess, ProsystemFx and other accounting-related software packages.
• Working additional hours to meet client deliverables may be necessary.
• Periodic travel to various local client locations via personal vehicle may be required.
Compensation & Benefits:
The compensation for this position ranges from $100,000-$115,000. Actual compensation will be dependent upon the specific role, office location as well as the individual's qualifications, experience, skills, and certifications.
At PKFOD, we value our team members and are committed to their success and well-being. As part of our comprehensive benefits and compensation package, we offer:
Medical, Dental, and Vision plans
Basic Life, AD&D, and Voluntary Life Insurance
401(k) plan and Profit-Sharing program
Flexible Spending & Health Saving accounts
Employee Assistance, Wellness, and Work-life programs
Commuter & Parking benefits programs
Inclusive Parental Leave Benefits
Generous Paid Time Off (PTO)
Paid Firm Holidays
Community & Volunteering programs
Recognition & Rewards programs
Training & Certification programs
Discretionary Performance Bonus
*Eligibility for benefits is determined based on position, hours worked, and other criteria. Specific details will be provided during the hiring process.
We are interested in all qualified candidates who are currently authorized to work in the United States. However, we are not able to sponsor work visas.
PKFOD is an equal opportunity employer. The Firm is committed to providing equal employment opportunity to all persons in connection with hiring, assignment, promotion, compensation or other conditions of the employment relationship regardless of race, color, age, sex, marital status, disability, pregnancy, citizenship, philosophy/religion, national origin, sexual orientation, gender identity, military or veteran status, political affiliation or belief, or any other status protected by federal, state or local law.
To all staffing agencies:
PKF O'Connor Davies, LLP (“PKFOD”) will not be utilizing agencies to staff this position. Please do not forward resumes to PKFOD partners and/or employees at any of our locations regarding this position. Any recruiter who would like to partner with PKFOD on other positions must have an updated contractual agreement with PKFOD through the Director of Talent Acquisition. Please be reminded, PKFOD is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become the property of PKFOD.
#LI-NK1
#LI-Hybrid
Meter Service Supervisor
Assistant supervisor job in New Rochelle, NY
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
Job Description
Position Purpose:
The Supervisor of Meter Services, New York Division is responsible for the overall environment of the Meter Department, including office(s) and field service operations for the New York Municipal Water Division of Veolia. The role will provide direct supervision to the Westchester Meter Department, including a foreperson and 10 Servicepersons. The Supervisor will also assist, as needed, and support the day-to-day operations of the Rockland meter department consisting of a Leader and 14 Commercial Service Representatives. Reporting directly to the Manager of Metering, the Supervisor will also assist in the oversight of meter installation vendors, contacts with the NY regulator , and take the lead on special projects and corporate initiatives. This may also include supporting the Owego and Rhode Island metering functions.
Primary Duties/Responsibilities:
Manage the annual meter testing program mandated by the NYS Public Service Commission (PSC) for Veolia Water New York, Inc. and submit results to the PSC on a quarterly basis.
Manage the yearly compliance meter change programs, developing plans to complete the required annual work, including but not limited to customer contacts, appointment schedules, meter orders, and resolving field related issue(s) timely.
Manage the installation of meters for new properties and work closely with the New Business and Planning Departments to ensure customer needs are met timely.
Schedule and supervise daily field work and field staff including weekly field visits to ensure all field staff members are following all safety standards, as well as, optimally routing their work orders to ensure efficiencies.
Manage call escalations for customers with appointments, and scheduling conflicts.
Manage the meter reading schedules and staff to ensure all cycles are read timely and within appropriate bill windows in CC&B while minimizing estimated reads for the NY Division.
Daily reporting on key performance indicators to upper-level management either via email, tracking spreadsheet or other programs.
Manage all daily / weekly / monthly INCOME controls for auditing purposes for all meter departments/BU's.
Complete backflow certification in New York State and effectively manage Veolia' cross connection control program to ensure backflow devices for all customers meet regulations of NY State.
Work closely with the Non-Revenue Water Management Team to provide input and gather information for various non-revenue water initiatives.
Assist, as needed, with coverage of the Customer Service Department in Veolia Water New York, Inc. companies.
As requested, manage other initiatives such as, but not limited to, Strategic Metering, Advanced Metering Infrastructure and Automating Work Order Management.
Work closely with all meter contractors to meet project objectives timely, track project completion and drive positive results.
Computer skills are required.
Incumbent must have a passion for serving customers and providing an exceptional customer experience.
Emergency Supervisor on call rotation required in Westchester. May be asked to provide coverage as needed in other office locations when deemed necessary.
Work closely with Human Resources and Collective Bargaining Union Representatives as it relates to employee/disciplinary matters or concerns.
Qualifications
Education/Experience/Background:
Bachelor's Degree or 5 years of experience managing a team.
Significant technical expertise and experience required as it relates to internal control structure, policies, procedures and compliance.
Plumbing experience is a plus, but not required.
Direct supervision of union workforce.
Knowledge/Skills/Abilities:
Demonstrated ability to deal with customers, clients and regulators in a courteous, professional and diplomatic manner.
Knowledge of field service/metering operations.
Leadership qualities needed to motivate and direct staff.
Ability to multitask, handling multiple deadlines and projects.
Strong oral, written, and interpersonal skills.
Ability to prepare written technical reports and interact effectively and diplomatically with management and / or bargaining unit employees as well as regulators, consultants, municipal officials, health officers, customers, contractors, and the general public.
Familiarity with computer applications i.e. Excel, Word, CC&B, Clevest, Infor, PeopleSoft, and Google applications etc.
Must be able to work under stressful conditions and must use sound business logic to make quick and concise decisions.
Knowledge of NYS Regulations, meter testing and NY Sanitary Code.
Budgeting for Meter Service operations.
Required Certification/Licenses/Training:
Valid Driver's License.
New York State Backflow Testing Certification (not required for employment).
Additional Information
Pay Range: $73000 to $89000 per year.
Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
Meter Service Supervisor
Assistant supervisor job in New Rochelle, NY
** Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
**Job Description**
**Position Purpose:**
The Supervisor of Meter Services, New York Division is responsible for the overall environment of the Meter Department, including office(s) and field service operations for the New York Municipal Water Division of Veolia. The role will provide direct supervision to the Westchester Meter Department, including a foreperson and 10 Servicepersons. The Supervisor will also assist, as needed, and support the day-to-day operations of the Rockland meter department consisting of a Leader and 14 Commercial Service Representatives. Reporting directly to the Manager of Metering, the Supervisor will also assist in the oversight of meter installation vendors, contacts with the NY regulator , and take the lead on special projects and corporate initiatives. This may also include supporting the Owego and Rhode Island metering functions.
**Primary Duties/Responsibilities:**
+ Manage the annual meter testing program mandated by the NYS Public Service Commission (PSC) for Veolia Water New York, Inc. and submit results to the PSC on a quarterly basis.
+ Manage the yearly compliance meter change programs, developing plans to complete the required annual work, including but not limited to customer contacts, appointment schedules, meter orders, and resolving field related issue(s) timely.
+ Manage the installation of meters for new properties and work closely with the New Business and Planning Departments to ensure customer needs are met timely.
+ Schedule and supervise daily field work and field staff including weekly field visits to ensure all field staff members are following all safety standards, as well as, optimally routing their work orders to ensure efficiencies.
+ Manage call escalations for customers with appointments, and scheduling conflicts.
+ Manage the meter reading schedules and staff to ensure all cycles are read timely and within appropriate bill windows in CC&B while minimizing estimated reads for the NY Division.
+ Daily reporting on key performance indicators to upper-level management either via email, tracking spreadsheet or other programs.
+ Manage all daily / weekly / monthly INCOME controls for auditing purposes for all meter departments/BU's.
+ Complete backflow certification in New York State and effectively manage Veolia' cross connection control program to ensure backflow devices for all customers meet regulations of NY State.
+ Work closely with the Non-Revenue Water Management Team to provide input and gather information for various non-revenue water initiatives.
+ Assist, as needed, with coverage of the Customer Service Department in Veolia Water New York, Inc. companies.
+ As requested, manage other initiatives such as, but not limited to, Strategic Metering, Advanced Metering Infrastructure and Automating Work Order Management.
+ Work closely with all meter contractors to meet project objectives timely, track project completion and drive positive results.
+ Computer skills are required.
+ Incumbent must have a passion for serving customers and providing an exceptional customer experience.
+ Emergency Supervisor on call rotation required in Westchester. May be asked to provide coverage as needed in other office locations when deemed necessary.
+ Work closely with Human Resources and Collective Bargaining Union Representatives as it relates to employee/disciplinary matters or concerns.
**Qualifications**
**Education/Experience/Background:**
+ Bachelor's Degree or 5 years of experience managing a team.
+ Significant technical expertise and experience required as it relates to internal control structure, policies, procedures and compliance.
+ Plumbing experience is a plus, but not required.
+ Direct supervision of union workforce.
**Knowledge/Skills/Abilities:**
+ Demonstrated ability to deal with customers, clients and regulators in a courteous, professional and diplomatic manner.
+ Knowledge of field service/metering operations.
+ Leadership qualities needed to motivate and direct staff.
+ Ability to multitask, handling multiple deadlines and projects.
+ Strong oral, written, and interpersonal skills.
+ Ability to prepare written technical reports and interact effectively and diplomatically with management and / or bargaining unit employees as well as regulators, consultants, municipal officials, health officers, customers, contractors, and the general public.
+ Familiarity with computer applications i.e. Excel, Word, CC&B, Clevest, Infor, PeopleSoft, and Google applications etc.
+ Must be able to work under stressful conditions and must use sound business logic to make quick and concise decisions.
+ Knowledge of NYS Regulations, meter testing and NY Sanitary Code.
+ Budgeting for Meter Service operations.
**Required Certification/Licenses/Training:**
+ Valid Driver's License.
+ New York State Backflow Testing Certification (not required for employment).
**Additional Information**
**Pay Range:** $73000 to $89000 per year.
**Benefits:** Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
Team Leader / Shift Supervisor
Assistant supervisor job in Garden City, NY
Job Description & Responsibilities
The Team Leader plays a crucial role in managing the operations of a Gregorys location. This individual is responsible for ensuring our standards of quality, service, and cleanliness are upheld every hour of every day. The General Assistant Store Leader will be the leader in charge when a Store Leader or Multi-Unit Leader is not present. The Team Leader will work a flexible schedule in conjunction with the other leaders to fully cover the needs of the business during all operating hours.
This role will oversee and manage the following:
People Development
Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions
Ensure teams are upholding our high standards, leading by example and educating each member of the team
Identify and work with high potential baristas that can be developed into our next great leaders
Operational Standards
Ensure all existing and new operational standards are being executed as prescribed
Assist with training teams on new menu and operational roll outs and ensure proper follow ups are held
Ensure all stores are upholding Department of Health standards and are always well prepared to handle an inspection at any time
Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal
Ensure stores are kept immaculately clean, organized, and well merchandised at all times
Service Standards
Work side by side with teams to lead by example in 5-star service
Coach teams to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed
Proactively manage customer concerns/issues and coach teams on how to do the same
Become the “Mayor” of your store group and know a significant amount of customers on a first name basis that come into your store
Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business
Minimize guest complaints and work with your SL/Multi-Unit to respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews
Facilities & Maintenance
Proactively clean, service, and maintain all equipment and fixtures in your stores
Hold monthly meetings with clear direction for deep cleaning tasks to be accomplished
Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business
HR Management
Ensure you and your team are compliant with employee labor laws
Ensure changes to labor laws are thoroughly communicated with your teams
Proactively manage employee issues by having regular conversations with every employee on your team, ensuring they have been heard, and working with your SL/Multi-Unit to manage concerns
When necessary, work with your SL/Multi-Unit to deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee's experience
Financial Performance
Closely manage each of your store's controllable profit areas: sales, labor, and COGS
Work closely with your team and SL/Multi-Unit to build customer relationships and seek out revenue drivers outside of the 4-walls of the store
Work closely with your team to build an efficient schedule based on the needs of the business, using sales data to drive your decisions
Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate
Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits
Actively track inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding COGS targets
Ensure monthly inventory counts are completed and submitted accurately
Additional Expectations
This is a hands-on role and a General Assistant Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success
There is no set schedule for this role. A General Assistant Store Leader is expected to be flexible in their stores based on the needs of the business and the development of their people. This includes schedules of early mornings, nights, weekends, and holidays.
Regular communication with your SL/Multi-Unit is expected to keep him/her aware of the state of your businesses and the proactive solutions you are providing
Actively embody our company values and live them every day.
Attend company events and proactively encourage team members to attend as well Gregorys Coffee is a family-run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you.Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you.
We use eVerify to confirm U.S. Employment eligibility.
Office Supervisor
Assistant supervisor job in Brookville, NY
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Office Supervisor
Location: Brookville NY 11545
Duration: 7 Months (Chance of Extension)
Job Description:
· Responsible for general office function.
· Supervises completion of basic accounting reports, which may include payroll, A/P, A/R, sales reporting, inventory and operating statements.
· Reports to Business Manager.
Additional Information
For more information, please contact
Pankhuri Raizada
Associate Recruiter
Artech information Systems LLC
360 Mt. Kemble Avenue, Suite 2000 Morristown NJ, 07960
************
pankhuri.raizada@artechinfo
Managing Supervisor of Operations and Maintenance
Assistant supervisor job in Norwalk, CT
Functional Title: Managing Supervisor of Operations and Maintenance
Department: Operations (Transportation and Maintenance)
Exempt
Safety-Sensitive: Yes
Reporting to: Chief Executive Officer
Direct Reports: Operators, Dispatchers, and Maintenance Staff during shifts.
Job Purpose/Function:
Manages the evening and weekend operations of the Transportation and Maintenance Department, overseeing the Fixed Route,
Paratransit, dispatchers, and maintenance staffing. Assumes oversight responsibility ensuring safety, proper staffing, compliance with all regulatory requirements, including OSHA rules and regulations, and safety-sensitive employee drug and alcohol requirements, on-time performance, and problem resolution. Attend to workflow optimization between the Maintenance and Operations departments, and identify opportunities for improved planning, communication, and efficiency.
Major Responsibilities:
Recommends staffing levels by skill and demands outside of the traditional work week hours. Works with Human Resources, Transportation Manager, and Shop Manager to identify staff needs, including special training, reporting, documentation, and specific communication to strengthen the “off-hour” utilization of time, planning, and advance service preparation. Offers hands-on people management and individual career development during slower periods of operation. Seeks to improve morale and increase “team” mentality and interdepartmental communication frequency of employees in both the Operations and Maintenance Departments.
Reviews data and reports submitted by the Transit Supervisors and Maintenance Foreman, which include, but are not limited to:
Route operations,
Customer complaints,
Driver performance,
Disciplinary actions;
Attendance and employee time tracking,
Payroll Accuracy,
New service requests,
Accidents and incidents,
Worker's Comp claims,
Customer amenities,
Environmental barriers,
Accidents and bus damage,
All repair requests,
Miscellaneous but important information
Works collaboratively with the ADA/Customer Care Supervisor and the Transportation Manager to analyze data, prepare communication reports, and identify areas of concern around the Paratransit transportation services. Specific attention will be paid to:
Certification status reports;
Environmental assessments;
Application processing turnaround time;
Methods and practices of executing Paratransit service requests;
Assurance of high-quality customer service standards;
Monitor efficiency of Paratransit/Fixed Route driver scheduling - particularly during off-peak operating hours as a result of both automated and manual scheduling.
Assist with the implementation of the VIA paratransit software rollout and full integration into the Operations Department and driver routine.
Working with the Transportation Manager, Shop Manager, and Director of Service Planning, and HR coordinates staff resources to assist in the proper training of all new Operations staff members as well as the retraining of existing operators, particularly during evening and weekend hours. Ensures safety and compliance with all standard policies and procedures as well as all regulatory requirements, including OSHA and Drug and Alcohol safety requirements.
In coordination with the Manager of Human Resources, Chief Compliance Officer and Transportation Manager, maintains a process to ensure that all operators have the requisite credentials to safely operate NTD vehicles, and that all operators are aware of, and in compliance with, limitations to the hours of operation of commercial vehicles and other regulatory requirements. Supports the parameters of the Safety Sensitive random drug and alcohol testing program and complies with related requests.
Dedicates attention to the non-CDL licensed drivers and CDL licensed drivers lacking endorsements necessary for vehicles carrying 14 or more passengers. Assists the Transportation Manager and the ADA/Customer Care Supervisor in ensuring vehicle and driver route assignments are compliant.
Assists the Shop Manager, Transportation Manager, and the Chief Executive Officer in developing, on an ongoing basis, standard operating procedures for implementation of best practice approaches to safety, customer service, driver assignments, the proper use of communication devices, GPS tracking, and other equipment, fare collection, and related areas important to NTD and its customers.
Working with the Transportation Manager and Director of Service Planning, assists in managing the run-cutting process, the development of driver assignments, and the bidding process in accordance with the Collective Bargaining Agreement. Focused attention will initially be on the new network rollout fine fine-tuning, and any potential modifications which may be necessary for optimization.
Along with the Transportation Manager and Shop Manager, monitors and ensures that all elements of NTD's Collective Bargaining Agreement are followed and that all discipline is conducted according to agreements and policies in a fair, consistent, and well-documented manner. Communicates all information on this front to the Transportation Manager, Human Resources Manager, and any third-party oversight partner on a weekly basis. Oversees the essential record keeping and follow-up of supervisors essential to this process.
Oversees the timely investigation of all customer complaints; coordinates responses with staff and maintains the database. Together with the Transportation Manager and ADA Customer Care Supervisor, updates and advances each step in the investigation process so as to maintain consistency in the professional handling of these sensitive employee matters. Upholds the highest standards of confidential and sensitive information handling.
Distributes and oversees supervisors in distributing notices to staff to ensure the communication of all up-to-date NTD policies, procedures, and other directives. Prioritizes the necessity of complete and consistent communication to all stakeholders, and reiterates key communication items to reinforce essential organizational messaging.
Maintains proficiency in NTD's technology systems, including the Avail GPS technology, radio dispatch system, run-cutting system (TMS), Route Match or VIA paratransit computer-aided dispatch software. Demonstrates understanding of both the hardware and software aspects of these digital systems. Trains Operations supervisors and dispatchers as necessary on this front.
Provides performance metrics to the Shop Manager, Transportation Manager, and the Chief Executive Officer as required for monthly reporting and planning purposes:
Ridership recaps
Productivity reports
Purchased transportation invoices
Works cooperatively with the Shop Manager and maintenance staff members to resolve equipment issues, coordinate parking and vehicle assignments, and communicate special handling or assistance needs requiring coordination between Operations and Maintenance.
Coordinates with public safety (Police, Fire, Homeland Security, and Public Works) as needed for the operation of services, including working from the District's Wilson Avenue facility, overseeing all operations in the event of an offsite emergency or extraordinary weather conditions.
May be called upon outside of scheduled working hours to address urgent operations issues and training needs, and may be required at meetings/events occurring outside of the regular work schedule.
Perform other duties as assigned by the Chief Executive Officer or his/her designee.
Performs other duties as requested or required.
Safety & Security:
Responsible for communicating the Safety and Security Policy to subordinates.
Responsible for contributing to a safe and secure work environment. Is cognizant of surroundings and acts in a safe manner at all times. Is knowledgeable of and adheres to OSHA, Drug and Alcohol policy, NTD, and other safety standards, directives, and advisories, both written and verbal. Uses safety equipment and protective clothing as appropriate and necessary. Maintains good housekeeping habits in the work area to avoid injury to self or others. Immediately reports to the CEO or designee any safety or security issue and makes recommendations for improvement. Observes building access restrictions and locks doors when not present. Knows the nearest two safety exits and participates in safety drills. Responsible for making sure the building is fully secured upon departure and closing.
This is a safety-sensitive position and is subject to random drug and alcohol testing.
Education and Experience Required:
A Bachelor's degree in a field related to transportation, logistics, business management, public administration, facility management, or similar is required. Four years of progressively advancing managerial experience may be substituted for a portion of a college degree. Evidence of fully successful supervisory and managerial experience beyond this threshold is also required.
Eight years of experience in public/private transit operations. Additional education or compelling related experience may be accepted in place of this requirement or a portion thereof.
Expectation of working primarily evening and weekend hours per mutually agreed upon schedule.
Knowledge of public transit operations, the application of policies, procedures, rules, and contractual requirements, and customer service skills.
Experience with a program of progressive discipline and a union work environment.
Proficient in technical skills and software programs (word processing, spreadsheet, and database), Internet applications, and utilization of all relevant office equipment. The ability to quickly learn software programs and other technologically based work tool management such as GPS tracking devices and more.
The ability to prioritize projects and to work in a well-organized manner.
The ability to communicate clearly and effectively both orally and in writing are essential.
Demonstrated skills essential to working with the public and responding appropriately to questions and complaints.
The ability to work independently and in a leadership role in a team environment.
Demonstrated ability to supervise, delegate responsibilities, provide support, and manage employees across two distinct departments. Foster and facilitate teamwork and improvements in interdepartmental communication and cooperation.
Adept and experienced in working effectively under pressure and in emergencies.
Ability to work with other local agencies, including the police, fire, and public works departments.
Demonstrated knowledge of safe driving practices and the FMCSA rules and regulations.
A valid CDL, or the commitment to obtain a CDL with proper endorsements within 6 months of hire required.
Must be able to appropriately manage and safeguard confidential information.
May be required to travel in the course of daily work.
Physical Requirements : Must be able to read, write, and communicate fluently in English. Frequently required to walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, crouch and kneel. The member must occasionally lift and/or move office items. The member will be required to work in an office setting sitting behind a computer, as well as interact with internal and external customers.
Work Environment : There will be frequent interaction with employees and vendors. The working environment is generally favorable. Lighting and temperature are adequate. Work is generally performed within an office environment.
Agency Disclaimer : The CEO may modify this job description based upon agency needs; may require the employee to perform functions beyond those mentioned, as highlighted responsibility listings are not exhaustive. Employee understands that all employment is on an “at will” basis.
The Norwalk Transit District is an Equal Employment Opportunity Employer.
Auto-ApplyManaged Cloud Infrastructure Services Team Leader
Assistant supervisor job in Ridgefield Park, NJ
Job Description
Samsung SDS America (SDSA), the IT and innovation hub of Samsung, delivers innovative cloud, AI, digital logistics, cybersecurity, and enterprise solutions to transform the way businesses work and operate. We serve Fortune 500 companies across industries and are driving digital transformation with cutting-edge technologies and trusted services.
Position Summary:
Samsung SDS America is seeking a Managed Cloud Infrastructure Services Team Leader is a leadership role with full budget ownership, responsible for the strategic direction, delivery excellence, and operational performance of managed cloud services across multi-cloud platforms (SCP, AWS, Azure, GCP). This role leads cross-functional teams-including CloudOps, SecOps, DataOps, and DevOps-and builds strong partnerships with hyperscalers and technology partners. The ideal candidate drives innovation, supports GTM enablement and business development, ensures cost-effective and compliant service delivery, develops talent, and aligns services to evolving client needs and market demands.
You will work closely with executive leadership, customers, and cross-functional product, engineering, and sales teams to ensure we are delivering high-performance, cost-effective, scalable, and secure cloud services. The ideal candidate brings a strong background in data center, cloud infrastructure and operations, a strategic and business-oriented mindset, and a passion for building and leading high-performing teams.
This is an onsite position based in Ridgefield Park, NJ.
Responsibilities:
Leadership & Strategic Execution
Develop and execute a future-proof strategy for managed cloud services aligned to market trends, client needs, and innovation opportunities.
Lead a multi-disciplinary team and foster a culture of accountability, agility, and continuous improvement.
Build partnerships with hyperscalers, ISVs, and ecosystem players to enhance value delivery and joint go-to-market efforts.
Collaborate with executive leadership to define and deliver new service offerings.
Service Delivery & Operational Excellence
Direct end-to-end delivery and operations across Data Center, Samsung Cloud Platform (SCP), AWS, Azure, and GCP.
Ensure high availability, scalability, security, and cost efficiency across cloud workloads.
Implement DevOps, SRE, and automation-driven operating models to drive consistency and speed.
Monitor SLAs, KPIs, and service health metrics to maintain transparency and exceed client expectations.
Lead regulatory and security compliance efforts (SOC2, ISO, HIPAA, etc.).
Strategic Partnership & Operational Management
Lead strategic partnerships to enhance service capabilities and co-develop joint offerings with cloud technology partners.
Manage budgeting, forecasting, and service cost-effectiveness through collaborative planning.
Drive cost efficiency and innovation without compromising service quality.
Collaborate with finance, procurement, and business units to support partner-aligned cloud initiatives and measurable value realization.
Capability & Talent Development
Attract, retain, and develop top talent across cloud engineering, operations, and architecture functions.
Build internal capabilities through structured training, knowledge sharing, and mentoring.
Promote a high-performance team culture with cross-regional collaboration, especially with counterparts in Korea HQ.
Lead internal stakeholder and client conversations as a trusted advisor for cloud operations and transformation.
Requirements
12+ years of experience in IT infrastructure and operations, with at least 5 years in cloud services leadership roles.
Proven track record of owning and driving budget for cloud or managed services portfolios.
Deep expertise in multi-cloud environments (AWS, Azure, GCP) and hybrid architectures.
Strong background in DevOps/SRE principles, automation, and infrastructure as code (IaC).
Demonstrated success in building scalable service delivery and operations teams in global or matrixed organizations.
Experience leading strategic partnerships with hyperscalers, ISVs, or cloud ecosystem players.
Strong understanding of security and compliance standards (SOC2, ISO, HIPAA, etc.).
Business acumen to translate technical operations into measurable business value and client impact.
Excellent executive communication, people leadership, and stakeholder engagement skills.
Must be eligible to work in the US for any employer without restrictions.
Must be able and willing to work onsite in Ridgefield Park, NJ.
Must be able to travel for business up to 25%.
Benefits
Samsung SDSA offers a comprehensive suite of programs to support our employees:
Top-notch medical, dental, vision and prescription coverage
Wellness program
Parental leave
401K match and savings plan
Flexible spending accounts
Life insurance
Paid Holidays
Paid Time off
Additional benefits
Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.
We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
Office Supervisor - NYU Langone Ambulatory Care - Bethpage
Assistant supervisor job in Bethpage, NY
NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
Learn more about
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Position Summary:
We have an exciting opportunity to join our team as a Office Supervisor, FGP - Bethpage - Multispecialty.
In this role, the successful candidate The FGP Office Supervisor will work alongside the Practice Manager or Regional Leader to oversee the daily operations of practice staff and patient care. The FGP Office Supervisor will communicate responsibilities, coordinate staff schedules, and promote a positive patient experience while maintaining efficient operations.
Job Responsibilities:
• Ensures enforcement and adherence to FGP policies are procedures
• Hires, onboards, trains and monitors staff
• Supervises daily practice operations such as reception/phones, staffing and provider schedules, and workflows
• Promotes excellence in patient experience by reinforcing best practices and escalating issues as appropriate
• Monitors supply inventory and medical equipment maintenance
• Coordinates and participates in regular staff meetings and performance reviews
• Services as liaison between non-physician staff and physicians to ensure effective and efficient workflows and patient access
• Communicates issues or roadblocks to the practice manager
• Performs other duties as needed
Operations & Financial Management
• Oversees staff and patient care functions of a Faculty Group Practice site
• Resolves employee issues and addresses procedure and performance related issues. Authorizes attendance, schedules, and sick time changes. Responsible for timekeeping and payroll for direct reports
• Functions as a liaison between non-physician staff and physicians to ensure effective service for patients. Establishes and maintains effective working relationships with group physicians. Services as a role model and resource person for providing quality patient care and patient information as needed.
o Addresses provider concerns pertaining to day-to-day operations
o Ensures suites are properly staffed to avoid delays
o Ensures staff maintain cooperative relationships accross job categories to facilitate appropriate reaction to needs and delays throughout the day
o Expected to set the tone/represent management team at all times
• Establishes office procedures and communicates responsibilities and expected performance to staff. Trains staff according to specific job responsibilities and expectations. Ensures appropriate cross-training and cross-coverage for all practice administrative activities
• Responsible for ensuring staff are aware of all FGP forms and how they are to be used
• Oversees and facilitates required training for new hires and existing staff on workflows, and policies and procedures to maintain standardization across the FGP. Works closely with the Practice Manager and FGP representatives to identify opportunities to improve front-end processes.
• Enforces adherence of NYULH and FGP policies and procedures and standards including but not limited to HIPAA, Compliance, Human Resources, etc.
• Works with Practice Leadership to develop staffing standards, ongoing trainings and performance and productivity metrics.
• Assists in implementation and oversight of key FGP operational initiatives including, but not limited to, MIPS, CheckMate, Patient Secure and digital scheduling.
• Reviews operational dashboards and management reports to track performance and identify trends that need to be addressed. This includes oversight and management of key indicators related to MIPS, Epic front-end work-queues, waitlists, in-baskets, open encounters, Patient experience, etc.
• Identifies additional staff training requirements and coordinates as needed.
• Monitors front-end processes including co pay collection, insurance verification, authorization and referral, records release requests, and front-end denials.
• Places MCIT ticket in the event hardware at front-desk areas become non-functional such as desktop phones, desktop computers, patient secure palm readers, desktop scanners, Welcome Kiosk, copier and fax machines
• Serves as liaison with other NYULH Department Representatives.
• Performs other duties and projects as necessary.
Clinical Management
• Optimizes patient flow and patient access.
• Supports key initiatives related to MIPS, gaps in care and other clinical quality programs
• Ensures clinical in-baskets are maintained and open encounters are closed within a timely manner.
• Works with Practice Leadership to enforce policies and procedures.
• Ensures clinical compliance with Patient Safety initiatives and reporting.
Patient Experience & Access
• Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter.
• Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off)
• Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate
• Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging.
• Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate.
• Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.)
• Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience.
• Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles.
Staff Engagement
• Mentors staff, and actively promotes the development of operational/financial performance improvement skills across teams.
• Assists with staff competency assessments and performance evaluations providing feedback, identifying training needs, and pathways for employee continued career success.
• Conducts routine staff meetings and huddles to promote staff communication and feedback.
• Attends and supports employee participation in FGP corporate meetings/WebEx to stay aligned with larger network updates and training as appropriate.
• Promotes employee engagement activities within the practice, engaging feedback from support staff and leaders internally.
Minimum Qualifications:
To qualify you must have a A Bachelor's Degree with a minimum of 1-3 years of relevant work experience or equivalent combination or training and relevant work experience required. Ability to work in a fast paced multiphysician practice environment. Good communication, interpersonal and computer skills. Ability to develop and maintain effective working relationships with physicians, staff and patients. Progressive leadership; demonstrated in a leadership position or demonstrates the potential for leadership competency; demonstrates ability to develop, guide, motivate, nurture, and coach others.
Preferred Qualifications:
None
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Langone Hospital-Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
View Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $64,350.00 - $66,144.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
Team Leader / Shift Supervisor
Assistant supervisor job in Melville, NY
Job Description & Responsibilities
The Team Leader plays a crucial role in managing the operations of a Gregorys location. This individual is responsible for ensuring our standards of quality, service, and cleanliness are upheld every hour of every day. The General Assistant Store Leader will be the leader in charge when a Store Leader or Multi-Unit Leader is not present. The Team Leader will work a flexible schedule in conjunction with the other leaders to fully cover the needs of the business during all operating hours.
This role will oversee and manage the following:
People Development
Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions
Ensure teams are upholding our high standards, leading by example and educating each member of the team
Identify and work with high potential baristas that can be developed into our next great leaders
Operational Standards
Ensure all existing and new operational standards are being executed as prescribed
Assist with training teams on new menu and operational roll outs and ensure proper follow ups are held
Ensure all stores are upholding Department of Health standards and are always well prepared to handle an inspection at any time
Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal
Ensure stores are kept immaculately clean, organized, and well merchandised at all times
Service Standards
Work side by side with teams to lead by example in 5-star service
Coach teams to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed
Proactively manage customer concerns/issues and coach teams on how to do the same
Become the “Mayor” of your store group and know a significant amount of customers on a first name basis that come into your store
Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business
Minimize guest complaints and work with your SL/Multi-Unit to respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews
Facilities & Maintenance
Proactively clean, service, and maintain all equipment and fixtures in your stores
Hold monthly meetings with clear direction for deep cleaning tasks to be accomplished
Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business
HR Management
Ensure you and your team are compliant with employee labor laws
Ensure changes to labor laws are thoroughly communicated with your teams
Proactively manage employee issues by having regular conversations with every employee on your team, ensuring they have been heard, and working with your SL/Multi-Unit to manage concerns
When necessary, work with your SL/Multi-Unit to deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee's experience
Financial Performance
Closely manage each of your store's controllable profit areas: sales, labor, and COGS
Work closely with your team and SL/Multi-Unit to build customer relationships and seek out revenue drivers outside of the 4-walls of the store
Work closely with your team to build an efficient schedule based on the needs of the business, using sales data to drive your decisions
Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate
Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits
Actively track inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding COGS targets
Ensure monthly inventory counts are completed and submitted accurately
Additional Expectations
This is a hands-on role and a General Assistant Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success
There is no set schedule for this role. A General Assistant Store Leader is expected to be flexible in their stores based on the needs of the business and the development of their people. This includes schedules of early mornings, nights, weekends, and holidays.
Regular communication with your SL/Multi-Unit is expected to keep him/her aware of the state of your businesses and the proactive solutions you are providing
Actively embody our company values and live them every day.
Attend company events and proactively encourage team members to attend as well Gregorys Coffee is a family-run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you.Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you.
We use eVerify to confirm U.S. Employment eligibility.
SERVICE SUPERVISOR - COMPUTER REPAIR
Assistant supervisor job in Yonkers, NY
Job Description
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy, and commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values.
We are currently seeking a self-motivated, results-oriented SERVICE OPERATIONS SUPERVISOR in our Computer Service Repair and Knowledge Bar. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
Click here to see our job video
The SERVICE OPERATIONS SUPERVISOR is responsible for the operational aspects, goals, and metrics of the Computer Service Repair Department.
Starting Salary is $64,350.00+
MAJOR RESPONSIBILITIES:
Provides leadership and guidance to our Computer Service Repair Department and Knowledge Bar associates.
Ensures parts orders and returns are executed accurately and within timeframes specified and store stock quality control.
Responsible for cycle counts and manages inventory turns, obsolescence, and markdowns with Service Purchasing.
Ensures that customer service standards are met and that difficult customer situations are handled courteously and professionally.
Drive performance of the Service Department to meet or exceed the established focus goals for customer satisfaction, productivity, income, and operational efficiency.
Responsible for vendor relationship management (parts cost, margin, SLA)
Responsible for creating vendor P&Ls.
Participate in staffing, orientation, and training activities in the store.
Assist with scheduling to ensure proper coverage.
Maintain the technical certification level of the shop to ensure proper service and repair of products.
Responsible for the look and feel of the parts room and any facility maintenance of the Service Department.
EDUCATION & EXPERIENCE:
High school diploma or equivalent. Associate's or Bachelor's degree from a college or technical school preferred.
At least one year of related supervisory or management experience in a service facility, retail service department, or tech support environment preferred. A+ and Apple certifications are required within 120 days of hire.
Communication and Language Skills: Ability to communicate professionally, and handle multiple customers and projects at once. Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively communicate information verbally in one-on-one and small or large group situations to customers and other Micro Center Associates.
Reasoning and Mathematical: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to carry out instructions furnished in written, verbal or diagram form.
Physical Requirements: Ability to regularly lift and/or move up to 10 pounds, and occasionally lift to 50 lbs., stand for prolonged periods.
Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends, and holidays.
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental, and Vision Benefits Coverage for Regular Full-Time Associates
401K Plan with Company Match
Paid Time Off
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their trails. This is a place where your future success and growth are truly a result of your efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
Service Supervisor - Computer Repair
Assistant supervisor job in Yonkers, NY
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy, and commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values.
We are currently seeking a self-motivated, results-oriented SERVICE OPERATIONS SUPERVISOR in our Computer Service Repair and Knowledge Bar. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
Click here to see our job video
The SERVICE OPERATIONS SUPERVISOR is responsible for the operational aspects, goals, and metrics of the Computer Service Repair Department.
Starting Salary is $64,350.00+
MAJOR RESPONSIBILITIES:
Provides leadership and guidance to our Computer Service Repair Department and Knowledge Bar associates.
Ensures parts orders and returns are executed accurately and within timeframes specified and store stock quality control.
Responsible for cycle counts and manages inventory turns, obsolescence, and markdowns with Service Purchasing.
Ensures that customer service standards are met and that difficult customer situations are handled courteously and professionally.
Drive performance of the Service Department to meet or exceed the established focus goals for customer satisfaction, productivity, income, and operational efficiency.
Responsible for vendor relationship management (parts cost, margin, SLA)
Responsible for creating vendor P&Ls.
Participate in staffing, orientation, and training activities in the store.
Assist with scheduling to ensure proper coverage.
Maintain the technical certification level of the shop to ensure proper service and repair of products.
Responsible for the look and feel of the parts room and any facility maintenance of the Service Department.
EDUCATION & EXPERIENCE:
High school diploma or equivalent. Associate's or Bachelor's degree from a college or technical school preferred.
At least one year of related supervisory or management experience in a service facility, retail service department, or tech support environment preferred. A+ and Apple certifications are required within 120 days of hire.
Communication and Language Skills: Ability to communicate professionally, and handle multiple customers and projects at once. Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively communicate information verbally in one-on-one and small or large group situations to customers and other Micro Center Associates.
Reasoning and Mathematical: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to carry out instructions furnished in written, verbal or diagram form.
Physical Requirements: Ability to regularly lift and/or move up to 10 pounds, and occasionally lift to 50 lbs., stand for prolonged periods.
Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends, and holidays.
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental, and Vision Benefits Coverage for Regular Full-Time Associates
401K Plan with Company Match
Paid Time Off
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their trails. This is a place where your future success and growth are truly a result of your efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
ABM & Lead Management Supervisor
Assistant supervisor job in Hoboken, NJ
This is a HYBRID role with expected onsite work Tue-Thur. Lead the strategy, operating model, and performance governance for our Account-Based Marketing (ABM) and Lead Management across U.S. Food service operators. You will design the plays, handoffs, SLAs, and measurement that connect insight →samples →pilots →rollouts →retention. You'll partner closely with Sales, Culinary (chef team), Marketing, Data/Tech team (who execute tracking, integrations, and campaigns).
Key Responsibilities
1. Strategy & Planning
o Define ICP, account scoring& tiers (leveraging multiple 1st, 2nd and 3rd party data sources) and channel mix (Acquire: Social, Search, Programmatic, Offline Event/ SR;Engage: Website/ APP/ SMS/ EDM;Convert: SR/ Sysco/US Foods/RD/Amazon/FSD).
o Set account- and lead-level qualification (MQA/IQA & MQL/SAL/SQL) and the ABM roadmap.
2. Process & Orchestration
o Build playbooks for each segment: triggers, offers (samples/pilots), content by role (Culinary, Procurement, Ops, Owner/GM), and sales SLAs.
o Own lead routing & handoff design, event workflows and conversion feedback loop.
3. Measurement & Optimization
o Define KPI tree and dashboards (account engagement, conversion rate) and generate data-driven insights and iterations.
o Run monthly experiments (audience, offer, creative, cadence) and drive QBRs with clear insights and actions.
4. Cross-Functional Leadership
o Partner with Data/MarTech to implement tracking and ABM signals (e.G., 6sense) into CRM/CDP.
o Enable Sales with account insights and role-based assets;
Qualifications & Experience Requirements
·5+ years in B2B growth/ABM/demand gen or marketing operations with proven strategy + program ownership (not just execution).
·Demonstrated success designing ABM plays and lead lifecycles that improved pilot/rollout rates and reduced cost-per-SAL.
·Familiar with ABM platforms (e.G. 6sense) and Marketing Automation Platforms (e.G.
Team Leader / Shift Supervisor
Assistant supervisor job in Paramus, NJ
Job Description & Responsibilities
The Team Leader plays a crucial role in managing the operations of a Gregorys location. This individual is responsible for ensuring our standards of quality, service, and cleanliness are upheld every hour of every day. The General Assistant Store Leader will be the leader in charge when a Store Leader or Multi-Unit Leader is not present. The Team Leader will work a flexible schedule in conjunction with the other leaders to fully cover the needs of the business during all operating hours.
This role will oversee and manage the following:
People Development
Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions
Ensure teams are upholding our high standards, leading by example and educating each member of the team
Identify and work with high potential baristas that can be developed into our next great leaders
Operational Standards
Ensure all existing and new operational standards are being executed as prescribed
Assist with training teams on new menu and operational roll outs and ensure proper follow ups are held
Ensure all stores are upholding Department of Health standards and are always well prepared to handle an inspection at any time
Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal
Ensure stores are kept immaculately clean, organized, and well merchandised at all times
Service Standards
Work side by side with teams to lead by example in 5-star service
Coach teams to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed
Proactively manage customer concerns/issues and coach teams on how to do the same
Become the “Mayor” of your store group and know a significant amount of customers on a first name basis that come into your store
Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business
Minimize guest complaints and work with your SL/Multi-Unit to respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews
Facilities & Maintenance
Proactively clean, service, and maintain all equipment and fixtures in your stores
Hold monthly meetings with clear direction for deep cleaning tasks to be accomplished
Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business
HR Management
Ensure you and your team are compliant with employee labor laws
Ensure changes to labor laws are thoroughly communicated with your teams
Proactively manage employee issues by having regular conversations with every employee on your team, ensuring they have been heard, and working with your SL/Multi-Unit to manage concerns
When necessary, work with your SL/Multi-Unit to deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee's experience
Financial Performance
Closely manage each of your store's controllable profit areas: sales, labor, and COGS
Work closely with your team and SL/Multi-Unit to build customer relationships and seek out revenue drivers outside of the 4-walls of the store
Work closely with your team to build an efficient schedule based on the needs of the business, using sales data to drive your decisions
Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate
Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits
Actively track inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding COGS targets
Ensure monthly inventory counts are completed and submitted accurately
Additional Expectations
This is a hands-on role and a General Assistant Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success
There is no set schedule for this role. A General Assistant Store Leader is expected to be flexible in their stores based on the needs of the business and the development of their people. This includes schedules of early mornings, nights, weekends, and holidays.
Regular communication with your SL/Multi-Unit is expected to keep him/her aware of the state of your businesses and the proactive solutions you are providing
Actively embody our company values and live them every day.
Attend company events and proactively encourage team members to attend as well Gregorys Coffee is a family-run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you.Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you.
We use eVerify to confirm U.S. Employment eligibility.
Reactive Team Supervisor
Assistant supervisor job in Ridgefield, CT
The Reactive Team Supervisor is responsible for overseeing the Reactive Team processes and functions to ensure an efficient and effective client service delivery experience. Provide assistance to team members as needed and coordinate daily department workflows. The Supervisor is also responsible for managing department resources to ensure proper coverage and service delivery.
Job Function:
Assisting Director of Ops in HR responsibilities of department personnel to include
participation in annual reviews and PTO approvals in conjunction with the Proactive Team Supervisor
Ensure HR policy adherence within Reactive Team.
Coordinate resources within department to ensure timely and accurate delivery of
service and resolve scheduling conflicts Coordinate communication between Reactive Team and Client Success Team.
Monitor ticket flow to ensure client service delivery SLAs are met.
Assist Director of Ops in employee training for new team members as well as
ongoing team member training to promote growth.
Communication with clients as needed: keeping them informed of incident
progress, notifying them of impending changes, or agreed outages.
Delegate tasks to team members and work with other departments as needed to
ensure clients are properly served.
Resolve support tickets as needed to balance workflow within department.
Daily review of Help Desk tickets and implement a plan of action to effectively solve issues and remove obstacles that delay client resolution.
Coordinate and manage incident response efforts, including system outages,
service disruptions, and critical issues.
Serve as the primary point of contact for client communication during incidents,
providing timely updates and resolution timelines.
Collaborate with team to identify root causes and implement preventative measures.
Maintain and monitor high level of client satisfaction.
Ability to work in a team and communicate effectively.
Continually promote a positive company culture and adherence to our core values.
Manage the escalation of service tickets that cannot be completed within agreed
service levels.
Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals.
Regularly document processes and procedures related to duties and
responsibilities.
Responsible for entering time and expenses in ConnectWise as they occur.
Maintain certifications required for position
Qualifications, Education and Experience:
Supervisory experience in a business environment.
Interpersonal skills: such as telephony skills, communication skills, active listening
and customer-care.
Comfortably handle technical issues.
Ability to multi-task and adapt to changes quickly.
Technical awareness: ability to match resources to technical issues appropriately.
Ability to de-escalate situations.
Self-motivated with the ability to work in a fast-moving environment.
BA/BS, preferably in computer science or a related field or equivalent experience.
5+ years of IT experience.
Team Supervisor 831201
Assistant supervisor job in Ridgefield, CT
Fairfield County MSP is searching for a Reactive Team Supervisor who will be responsible for overseeing the Reactive Team processes and functions to ensure an efficient and effective client service delivery experience. Provide assistance to team members as needed and coordinate daily department workflows. The Supervisor is also responsible for managing department resources to ensure proper coverage and service delivery.
Job Function:
• Assisting Director of Ops in HR responsibilities of department personnel to include
participation in annual reviews and PTO approvals in conjunction with the Proactive
Team Supervisor
• Ensure HR policy adherence within Reactive Team.
• Coordinate resources within department to ensure timely and accurate delivery of
service and resolve scheduling conflicts
• Coordinate communication between Reactive Team and Client Success Team
• Monitor ticket flow to ensure client service delivery SLAs are met
• Assist Director of Ops in employee training for new team members as well as
ongoing team member training to promote growth
• Communication with clients as needed: keeping them informed of incident
progress, notifying them of impending changes, or agreed outages.
• Delegate tasks to team members and work with other departments as needed to
ensure clients are properly served
• Resolve support tickets as needed to balance workflow within department
• Daily review of Help Desk tickets and implement a plan of action to effectively solve issues and remove obstacles that delay client resolution.
• Coordinate and manage incident response efforts, including system outages,
service disruptions, and critical issues.
• Serve as the primary point of contact for client communication during incidents,
providing timely updates and resolution timelines.
• Collaborate with team to identify root causes and implement preventative
measures.
• Maintain and monitor high level of client satisfaction.
• Ability to work in a team and communicate effectively.
• Continually promote a positive company culture and adherence to our Cor Values
• Manage the escalation of service tickets that cannot be completed within agreed
service levels.
• Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals.
• Regularly document processes and procedures related to duties and
responsibilities.
• Responsible for entering time and expenses in ConnectWise as they occur.
• Maintain certifications required for position
Qualifications, Education and Experience:
• Supervisory experience in a business environment
• Interpersonal skills: such as telephony skills, communication skills, active listening
and customer-care.
• Comfortably handle technical issues.
• Ability to multi-task and adapt to changes quickly.
• Technical awareness: ability to match resources to technical issues appropriately.
• Ability to de-escalate situations
• Self-motivated with the ability to work in a fast-moving environment.
• BA/BS, preferably in computer science or a related field or equivalent experience
• 5+ years of IT experience.
Lead Coordinator, Finance - Skilled
Assistant supervisor job in Mahwah, NJ
Job Description
In this role, you will support Joint Replacement FP&A as a core member of the Finance Reporting team. You will be responsible for month-end close activities, annual budgeting and quarterly projection cycles, ongoing report generation, ad-hoc analysis, cost center management, and assisting with all matters that impact the companys financial performance.
Examples of what you will do:
Preparation and consolidation of recurring management reporting packages
Contribute to the creation of monthly and quarterly business reviews.
Consolidate the CapEx and Non-GAAP submissions for projection and budgets and track actuals on a monthly basis.
Consolidate Cash Flow reporting and commentary for actuals, projections and budgets.
Assist with the month-end close process through journal entry preparation and account reconciliation of key accounts.
Coordinate and assist in all aspects of the annual budget and quarterly projection submissions.
The job requires the ability to make judgements based on practice and previous experience.
This job typically requires a minimum of 4 or more years experience.
Start Time: 8:30 AM
Hours:8:00am to 5:00pm
Additional Job Details:
Power BI experience a plus BPC system experience a plus HFM and Apollo system experience a plus Strong FP&A experience
Screening Center Supervisor, Day Shift
Assistant supervisor job in Paterson, NJ
Responsible tor managing per shift, quality crisis intervention services to all clients in Passaic County experiencing acute emotional distress, for the purpose of determining and facilitating necessary treatment in the least restrictive environment.
Work requires the knowledge of theories, principles and concepts normally acquired through completion of a Master's degree in Social Work or closely related field and a minimum of three years post Master's work experience in the field of Mental Health Services as well as one year psychiatric emergency services expertise or a Bachelor's degree in Social Work or closely related field and a minimum of 10 years post Bachelor's work experience in the field of Mental Health Services as well as 3-5 years psychiatric emergency services expertise. NJ Certified Mental Health Screener preferred to start the position and required within 6 months. NJ Certified Disaster Responder preferred. Valid Driver's License preferred. Must comply with Qualifications to Drive a Systems Vehicle as well as policies outlined in the SJHS Fleet Management and Safety Program to operate a Hospital vehicle.
Auto-ApplySupport Services Team Leader
Assistant supervisor job in Woodland Park, NJ
Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Team Leader to join our team in Woodland Park, NJ. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives".
**Pay Range: $20.00 - $25.00 per hour
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data
Work Schedule: Monday - Friday 11:00pm - 7:30am; alternating weekends
Work Location: Woodland Park ,NJ
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Job Responsibilities:
· Assist in the supervision of the day to day operations of the Department Name department
· Help lead the team in their daily processes and procedures
· Assist with preparation of laboratory specimens for analysis and testing
· Oversee routing of specimens to their respective prep areas
· Encourage process improvements and best practices
· Perform quality assurance checks to ensure efficiency and accuracy
· Resolve any production errors as requested by management
· Research and resolve any production errors while escalating when necessary
· Engage in continuous process and service level improvements
· Perform quality assurance checks to ensure efficiency and accuracy
· Responsible for enforcing and managing policies and procedures
· Perform administrative duties as needed
Job Requirements:
High school diploma or equivalent
Associates degree or higher is a plus
3 years of relevant experience; preferably in a clinical laboratory
Prior leadership experience is a plus
Familiarity with laboratory operations as well as policies and procedures is preferred
Strong computer skills and working knowledge of Microsoft Office
Excellent communication skills; both written and verbal
High level of attention to detail with strong organizational and prioritization skills
· Strong critical thinking skills with the ability to make decisions in a fast paced environment
· Ability to handle the physical requirements of the position
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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