Assistant to the general manager job description

The Assistant Manager is second in command of an Arby's® restaurant and is responsible for assisting the General Manager (GM) in managing the overall operations of the unit. Responsibilities include staffing, training, record keeping, guest service, product quality, cleanliness, safety, regulatory compliance and adequate performance on all financial and operational measures. Assistant Managers typically work 10-hour shifts, standing most of the time. The position requires the ability to lift 25 to 40 pounds and the use of motion that entails pushing, pulling, stretching, reaching, bending, and continuous bilateral use of fingers and wrists. An Assistant Manager must be able to communicate effectively and professionally through verbal and written means with employees, supervisors, guests, and vendors. The Assistant Manager must also be able to accurately complete manual and computer-based bookkeeping, paperwork, and other record keeping; and monitor and maintain quality, service, cleanliness, and safety standards. In this role, driving is an essential function. Maintain a valid driver’s license and carry a minimum of $100,000 in liability insurance coverage.

Bonus Program: In this role, you will be eligible to participate in a Bonus Program, which is paid out every period. The bonus payout is calculated each period based on the restaurant sales, profitability, and voice of the customer metrics. (These metrics are subject to change).

Benefits: We offer amazing benefits to our employees, such as the following:

• Medical, Dental and Vision benefits
• Voluntary Short Term & Long-Term Disability Insurance
• Company paid Life Insurance
• 401K contribution match of $.25 for each $1.00 contributed up to 8%.
• Two week’s paid vacation (to start!)
• Flexible schedules – no early mornings and no super late nights
• Free shift meals and an employee discount at Arby’s
• Voluntary Critical Illness and Accident Benefit Program
• Voluntary Identity Theft Protection Program
• Voluntary Legal Plan Program
• Employee Assistance Program

KBP Cares, a 501c3, was formed in 2015 with a simple mission: provide hope, support and relief for employees facing critical hardship. A financial grant from KBP Cares is available to any KBP employee regardless of whether they donate so long as they have been deemed to have endured a qualifying incident. In addition to KBP Cares, KBP directly partners with local charities to enrich the communities where we operate and where our employees live and work through volunteerism, bi-annual fundraising, and much more in order to make a significant, positive impact in our local communities.

KBP consistently ranks as one of the 10 Fastest-Growing Restaurant Chains and one of the Top 100 Fastest-Growing Businesses in North America. Today, the company owns and operates 800+ restaurants across 25+ states.

At KBP, we are focused and deliberate about creating and sustaining an environment that values and balances our responsibility to, and impact on, our customers, people, and communities. The success KBP has had with growth through acquisition is directly correlated to diligent selection criteria, prudent and responsible capital structure, and industry leading operational talent. Ultimately giving our people significant opportunity to grow themselves personally, professionally, and financially.

As a SONIC Drive-In Assistant General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In in conjunction with the General Manager to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. As the highest management position within the Drive-In, you are accountable for the Drive-In and its operations. Responsibilities include:

+ Assist the General Manager with hiring, training, managing, supervising, directing, and developing Great People ready to serve a SuperSONIC experience to every guest
+ Demonstrating a Fair, Firm, Fun leadership approach, and leading by example

+ Assist with managing a profit and loss statement to exceed expectations every week, month, and year

+ Swiftly resolving employee concerns with a thoughtful approach

+ Celebrating team successes and coaching for better performance

+ Setting expectations and providing clear and continuous feedback

+ Creating an upbeat positive atmosphere during the shift that makes work fun

+ Helping employees understand the big picture and their role by sharing the "why" behind tasks

+ Understanding how to use metrics to evaluate Drive-In performance and assist with necessary improvements

+ Maintaining and enforcing SONIC safety and sanitation standards

+ Relentlessly complying with all federal, state, and local laws and regulations

**What You'll Need:**

+ Prior management experience; restaurant or retail industry highly preferred (subject to franchise discretion)

+ High standards for self and the team

+ Positive attitude, especially during rushes or stressful situations

+ Resiliency - trying different approaches to solve a problem; working to get better every day

+ Eagerness to learn and grow professionally and personally

+ Ability to prioritize and complete tasks accordingly

+ Excellent leadership and communication skills

+ Associate's degree in Business or related field preferred (subject to franchise discretion)

+ Willingness to work irregular hours, including nights, weekends, and holidays

**The Fine Print:**

As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.

Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.

You are applying for work for a franchisee Phoenix of Sonic, not Sonic Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Join us for this incredible opportunity to be part of our team as an Assistant to Association Manager at Destination Residences Hawaii located in Wailea, Hawaii. Not only will you be part of a rock-star team, but you'll get to be part of a company that has been named Fortune's "100 Bess Companies to Work For" in the United States for the 9th year in a row, ranking 16 th in 2021, 36 th among 500 companies on Forbes' 2022 America's Best Large Employers, and one of Forbes' 2022 Halo 100!

Destination Residences Hawaii is a premier vacation rental property management company with prestigious resorts on Maui, Kauai and the Island of Hawaii: defined by people with genuine purpose, pride and sense of place. In 2019, we joined the Hyatt family. Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in 65 countries across six continents.
**We offer excellent benefits:**

· Free room nights, Discounted and Friends & Family Room Rates at Hyatt Properties around the world ( _The best in the industry_ )

· Medical, Prescription, Dental and Vision Insurance

· 401K with company match

· Start earning PTO (Paid Time Off) on your first day of work

· Employee Discounted Stock Purchase Plan

· Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

**Qualifications:**

**Qualifications:**

The Assistant to Association Manager provides assistance and general administrative support for the Association manager and other key leaders. The Assistant to Association Manager possesses a friendly demeanor, customer service and problem-solving skills, ability to learn new computer programs, and effectively prioritize projects and tasks in a timely manner. The Assistant to Association Manager supports in areas of compiling information, drafting correspondence, data input, and responding to owner emails and calls.

· Takes pride in a great job done

· Two -three years prior administrative assistant experience

· Excellent written and verbal communication skills

· Detail-oriented with strong multitasking and organizational skills

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

**Primary Location:** US-HI-Lahaina

**Organization:** Lahaina Shores Beach Resort - Maui

**Pay Basis:** Yearly

**Job Level:** Full-time

**Job:** Hotel Operations


Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.