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Assistant to the general manager skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical assistant to the general manager skills. We ranked the top skills for assistant to the general managers based on the percentage of resumes they appeared on. For example, 12.1% of assistant to the general manager resumes contained payroll as a skill. Continue reading to find out what skills an assistant to the general manager needs to be successful in the workplace.

15 assistant to the general manager skills for your resume and career

1. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how assistant to the general managers use payroll:
  • Planned employee scheduling and Coordinated bi-weekly payroll submissions.
  • Performed payroll and distributed bonuses.

2. Financial Reports

Here's how assistant to the general managers use financial reports:
  • Coordinated and prepared financial reports, audited expense reports, tracked staff retention, and maintained client information database.
  • Prepared financial reports and conducted all purchasing and bid gathering.

3. Customer Issues

Here's how assistant to the general managers use customer issues:
  • Identified customer issues, prepared resolution recommendations/solutions, and referred them to appropriate Store Manager for action.
  • Resolved customer issues and/or complaints Supervised property staff as needed.

4. Pleasant Dining

Here's how assistant to the general managers use pleasant dining:
  • Assisted wait staff in ensuring a pleasant dining experience.

5. Front Desk

Here's how assistant to the general managers use front desk:
  • Supervised Front Desk, Housekeeping ensuring to deliver high level of customer service as per Brand standard.
  • Managed front desk by making reservations, accommodating VIPS & guests and provided high-end customer service.

6. Assist GM

Here's how assistant to the general managers use assist gm:
  • Assist GM with correspondence, reports, filing, confidential information, and all meeting minutes.
  • Assist GM on daily basis with all aspects of call center and project management.

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7. Travel Arrangements

Here's how assistant to the general managers use travel arrangements:
  • Provided word processing and computer support; maintained training activity reports; prepared travel arrangements; coordinated meeting schedules; routine correspondence
  • Prepared proposals, coordinated in-store demonstrations and travel arrangements, solicited new business and purchased office supplies.

8. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how assistant to the general managers use pos:
  • Control and maintenance of Point of Sale (POS) systems, and routine inventory controls of inventory coordination.
  • Created inventory items in POS system for Pro-Shop and F&B consistent with reports breakdown as required.

9. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how assistant to the general managers use human resources:
  • Interviewed prospective job applicants, supervise/issued warning and disciplinary actions along with the Human Resources Manager.
  • Performed human resources and office management duties for television station.

10. Inventory Control

Here's how assistant to the general managers use inventory control:
  • Assisted general manager in purchasing and inventory control
  • Maintain inventory control for Operations Manager.

11. Guest Service

Here's how assistant to the general managers use guest service:
  • Respond to guest service interactions to achieve positive resolutions.
  • Performed general guest service when deemed necessary.

12. Guest Relations

Here's how assistant to the general managers use guest relations:
  • Handled hospitality management, guest relations, and guest satisfaction initiatives.
  • Maintain records & respond to guest surveys, guest relations cases, & BBB cases for hotel.

13. Office Management

Here's how assistant to the general managers use office management:
  • Planned events, office management supporting staff (40+ people).
  • Assist the General Manager to do the daily office management.

14. Customer Complaints

Here's how assistant to the general managers use customer complaints:
  • Visited major hotel customers regularly and handled customer complaints; enhanced customer relations.
  • Handled customer complaints, coordinated vehicle deliveries, and performed service calls.

15. A/P

A/P stands for Accounts Payable. It refers to the money owed to other individuals or businesses for products or services purchased on credit. Accounts payable is mentioned under the current liabilities section of a balance sheet.
Here's how assistant to the general managers use a/p:
  • Worked closely and developed relationships with San Diego vendors to ensure accurate billing and A/P.
  • Performed daily A/R & A/P duties, as well as hiring & terminating employees.
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List of assistant to the general manager skills to add to your resume

Assistant to the general manager skills

The most important skills for an assistant to the general manager resume and required skills for an assistant to the general manager to have include:

  • Payroll
  • Financial Reports
  • Customer Issues
  • Pleasant Dining
  • Front Desk
  • Assist GM
  • Travel Arrangements
  • POS
  • Human Resources
  • Inventory Control
  • Guest Service
  • Guest Relations
  • Office Management
  • Customer Complaints
  • A/P
  • Guest Satisfaction
  • Expense Reports
  • Food Quality
  • PowerPoint
  • Event Planning
  • Meeting Minutes
  • Bank Deposits
  • Sales Reports
  • VIP
  • Office Equipment
  • Manger
  • Customer Relations
  • Windows
  • Guest Complaints
  • Administrative Tasks
  • Labor Costs
  • Financial Statements
  • Restaurant Operations
  • Conference Calls
  • Cost Control
  • Store Operations
  • Facebook
  • QuickBooks
  • Inventory Management
  • A/R
  • Business Operations
  • FOH
  • Hotel Operations
  • Food Cost
  • BOH
  • Truck Orders

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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