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Assistant vice president jobs in Delaware - 356 jobs

  • VP, Risk Management

    Christianacare 4.6company rating

    Assistant vice president job in Wilmington, DE

    President, Risk Management. ChristianaCare is one of the nation's largest and most innovative health systems, recognized for its commitment to exceptional patient care, clinical excellence, and organizational learning. With a mission centered on love and excellence, ChristianaCare serves the community through its hospitals, extensive ambulatory network, and forward-thinking care models that advance health equity, safety, and high reliability. The Vice President, Risk Management provides strategic leadership for enterprise risk management, clinical risk mitigation, claims management, and ChristianaCare's insurance portfolio. This executive integrates legal, operational, and clinical expertise to reduce exposure, protect organizational assets, and support a culture of safety and high-quality care delivery across the system. Reporting to the SVP & General Counsel, the VP leads the Directors of Clinical Risk Management and Claims Management and partners closely with senior executives, clinical and operational leaders, outside counsel, brokers, and claims consultants. Opportunity Highlights: Shape the future of enterprise risk for a highly respected, forward-thinking health system with national visibility for quality and safety. Serve as the system's senior-most risk leader, with direct access to top executives and meaningful influence with the Board. Lead and elevate a sophisticated, integrated risk function spanning clinical risk, claims, and insurance strategy, including leadership of ChristianaCare's captive. Impact systemwide priorities at an organization known for strong leadership collaboration, financial stability, and a culture rooted in integrity, compassion, excellence, and equity. Partner with high-performing legal, quality, safety, and clinical teams to build enterprise tools, processes, and capabilities that advance proactive risk mitigation. Join a mission-driven organization deeply committed to caregiver engagement, professional development, and community impact. Qualifications: Juris Doctor (JD) required. 10+ years of progressively responsible legal experience in healthcare law, including litigation and risk management. Demonstrated success leading multi-disciplinary teams and managing external counsel. Deep knowledge of healthcare liability, insurance, and enterprise risk management. Experience in an integrated health system or academic medical center preferred. EEO Statement Kirby Bates Associates is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.
    $145k-213k yearly est. 4d ago
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  • Physician / Administration / Delaware / Permanent / VP & Medical Director

    Travelers Insurance Company 4.4company rating

    Assistant vice president job in Wyoming, DE

    Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
    $145k-194k yearly est. 1d ago
  • Chief Operating Officer

    Smith & Wilkinson

    Assistant vice president job in Wilmington, DE

    Smith & Wilkinson has been retained by Artisans' Bank to identify the organization's next Chief Operating Officer (COO). Reporting to the President & CEO, this key executive will lead all aspects of bank operations, including deposit, loan, and systems operations; information technology and cybersecurity; facilities and vendor management; and marketing and community relations. The COO will drive operational excellence, strengthen customer experience, and partner with senior leadership to advance the Bank's strategic, digital, and organizational goals. The ideal candidate will bring broad community banking operations experience, strong technology and core systems fluency, proven leadership of cross-functional teams, and the ability to both think strategically and operate hands-on in a relationship-driven environment. Founded in 1861, Artisans' is Delaware's only mutual bank, a $716MM institution deeply rooted in the communities it serves. With 12 branches and 2 community-based lending hubs in Kent and Sussex Counties, strong capital, and a long history of stability, Artisans combines the personal service of a community bank with the discipline and mission of a depositor-owned institution. Decisions are made locally and collaboratively, and employees at all levels are closely connected to the customers and neighborhoods the Bank serves. The COO will play a critical role in guiding Artisans' continued evolution, modernization, and long-term success. Contact Darcy Flaherty or Cameron Boyd to learn more.
    $108k-190k yearly est. 4d ago
  • AVP of Sales, RWD & Evidence Generation

    Norstella

    Assistant vice president job in Dover, DE

    Company: Norstella Employment Type: Full Time **Description** Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **:** We are seeking a dynamic and experienced Sales Leader with a strong background in software and real-world data solutions calling on pharmaceutical companies. The ideal candidate will have 5-10 years of sales leadership experience, a proven track record of driving revenue growth, and the ability to lead and motivate a high-performing sales team. This role requires a strategic thinker with excellent communication skills and a deep understanding of the RWD market. **Responsibilities:** + Sales Strategy and Execution: + Develop and implement effective sales strategies to achieve company revenue targets. + Identify new business opportunities and markets for growth. + Create and manage sales plans, forecasts, and budgets. + Team Leadership and Development: + Lead, mentor, and inspire a team of sales professionals. + Set clear performance goals and provide regular feedback and coaching. + Foster a culture of collaboration, accountability, and continuous improvement. + Client Relationship Management: + Build and maintain strong relationships with key clients and stakeholders. + Understand client needs and tailor solutions to meet their specific requirements. + Ensure high levels of customer satisfaction and retention. + Market Analysis and Competitive Intelligence: + Stay abreast of industry trends, market conditions, and competitor activities. + Use market insights to inform sales strategies and identify new opportunities. + Represent the company at industry events, conferences, and trade shows. + Collaboration and Communication: + Work closely with marketing, product development, and other departments to align sales efforts with overall business objectives. + Communicate sales performance and market insights to senior management. + Ad hoc duties as assigned **Qualifications:** + Bachelor's degree in Business, Marketing, or a related field (MBA preferred). + 5-10 years of sales leadership experience in the software and/or real-world data industry. + Life Sciences background is required + Proven track record of achieving and exceeding sales targets. + Strong leadership and team management skills. + Excellent communication, negotiation, and presentation skills. + Strategic thinker with the ability to analyze data and make data-driven decisions. + Experience with CRM software and sales analytics tools. + Ability to travel as needed. **Travel:Approximately 30%** **Location:Remote US** **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning Please Note - All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa. **Benefits:** + Medical and Prescription Drug Benefits + Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) + Dental & Vision Benefits + Basic Life and AD&D Benefits + 401k Retirement Plan with Company Match + Company Paid Short & Long-Term Disability + Paid Parental Leave + Paid Time Off & Company Holidays _The expected base salary for this position ranges from $180,000 to $230,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $180k-230k yearly 13d ago
  • AVP, Risk Control

    Arch Capital Group Ltd. 4.7company rating

    Assistant vice president job in Delaware

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibilityâ„ . Position Summary The AVP, Risk Control - Marine is responsible for delivering expert risk engineering and loss control services for a diverse portfolio of Builder's Risk, Cargo, and other Inland accounts. This role supports underwriting decisions and client risk management through risk assessment, technical consultation and development of risk improvement strategies through the life cycle of the account. Responsibilities and Accountabilities * Plan, coordinate, and monitor risk engineering service commitments for assigned accounts, aligning activities with binding, renewal, and /or construction milestones. * Conduct periodic desktop risk assessments for Builder's Risk projects, including plan/specification reviews, COPE data collection, and review of 3rd party reports in evaluating construction methods, logistics, adjacent exposures, temporary works, and critical operations (e.g., hot work, cranes/rigging, water intrusion controls, theft, etc.) * Conduct desktop risk assessments using vendor or third-party reports for Cargo accounts, focusing on COPE data collection with special emphasis on site security and cargo handling practices. * Leverage third-party Property/Marine survey vendors for physical survey work, ensuring quality control and alignment with technical and timeliness requirements. * Assess catastrophic exposures (windstorm, flood, earthquake, wildfire, convective storm) and the adequacy of contractor mitigation plans (e.g., hurricane readiness, flood emergency action, crane weather protocols, winterization). * Provide technical consultation to underwriters through risk assessment narratives, risk scoring, and Probable Maximum Loss (PML) including review of delay in completion/start-up exposures. * Document risk assessment details and conclusions clearly and concisely in a consistent Account Review format that maximizes value to underwriting to support profitable decision making. * Work with Risk Control Leadership to develop/refine survey forms, templates, guidelines and other documents to strengthen the quality of deliverables to underwriters. * Develop tailored risk reduction recommendations and strategies for accounts based on the specific hazards, conditions, and nature of the business or project. * Collaborate with underwriting to create stewardship presentations that focus on tracking key metrics (water intrusion events, hot work compliance, recommendation closure rates) to demonstrate value and loss reduction. * Monitor industry loss activity for trends, insights, and learning opportunities. * Deliver underwriter and client education on marine risk topics, including risk awareness and assessment as well as best practices for construction management, cargo handling, security, or other related topics on as needed basis. * Attend industry conferences with underwriters for educational sessions and relationship building events with brokers and clients. Required Skills & Abilities * Risk control experience in both account management and performing onsite surveys and risk assessments. * Expert understanding of relevant industry standards, such as NFPA, FM, IMO, TAPA, etc. * Experience assessing risk across multiple transportation modes (rail, truck, vessel, aircraft, barge) and cargo commodity classes. * Strong analytical, verbal, and written communication skills, with a client-focused approach and business acumen. * Proficiency with Microsoft Office Suite and ability to learn proprietary systems. * Ability to work independently and travel up to 10-15% as needed. * Professional designations such as ARM, CSP, CPP, CFPS, PE, or other related designations are valued but not required. * Demonstrated commitment to continued learning and application of new concepts. Education and Experience * Bachelor's degree in engineering or related field. Relevant insurance industry experience will be taken into consideration. * Minimum of 10 years' experience in risk control, loss control, or risk engineering within construction, property, marine, or cargo insurance. #LI-Remote #LI-AM3 For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $135,000 - $181,000/year * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. For Colorado Applicants - The deadline to submit your application is: November 12, 2025 14400 Arch Insurance Group Inc.
    $135k-181k yearly Auto-Apply 37d ago
  • AVP, Strategic Planning

    Situsamc

    Assistant vice president job in Dover, DE

    SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team! This role is responsible for various financial focused activities within our Servicing and Asset Management business. General responsibilities may include assisting with forecasting, metrics/KPIs, profitability, cost of service, pricing, budgeting, review of financial data, and accounting activities such as client billing and accounts receivable. Essential Job Functions: + Oversee billing accuracy and review analysis to ensure revenue is billed in accordance with contractual terms + Serve as first point of contact for complex client inquiries, ensuring timely resolution and maintaining high standards of client service. + Manage month-end close process, including account reconciliation, journal entries, and month-end financial reporting + Assist with key performance indicators (KPIs) to support data-driven decision-making across the organization. + Drive the design, implementation, and reporting of KPIs to support data-driven decision-making across the organization + Develop and deliver various ad-hoc client deliverables and customized financial deliverables that support business development and retention. + Provide strategic analysis and pricing insights and financial modeling to support new service offerings and client negotiations. + Collaborate with accounting to research and resolve material discrepancies in financials based on operating knowledge of business and financial expertise. + Perform ad-hoc requests and projects to support operational and strategic business decisions as needed + Collaborate on departmental initiatives including but not limited to process documentation and system implementations + Exercise sound judgment and discretion in matters of significance, influencing policy and operational decisions. + Perform other strategic duties as assigned by senior leadership Prepare invoices, review contracts, and apply appropriate rates Qualifications/ Requirements: + Bachelor's degree in Accounting/Finance preferred or equivalent combination of education and experience + Experienced professional with 5+ years of industry and/or relevant experience, typically at a Senior Analyst or Analyst level role or external equivalent. + 5 years of accounting work experience strongly preferred + Strong written and verbal communication skills + Detail-oriented, with strong interpersonal and organizational skills + Analytically minded and results-driven + Experience with ERP and CRM systems + Strong computer skills, including advanced knowledge of Microsoft Office \#LI-MS1 #LI-REMOTE Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $65,000.00 - $110,000.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision (****************************************************************************************************** SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal (***********************************************************************************************
    $65k-110k yearly 60d+ ago
  • VP Operational Excellence

    Dupont 4.4company rating

    Assistant vice president job in Wilmington, DE

    At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world's most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers The Opportunity This is a pivotal moment to join DuPont, a company with a powerful legacy built on integrity and a relentless focus on safety and respect for people. We are embarking on a global transformation to redefine operational excellence, and we are looking for a visionary leader to drive this critical, company-wide initiative. As the Global VP of Operational Excellence, you will report directly to the Chief Operating Officer and be responsible for building a culture of continuous improvement that will create tangible value and elevate the maturity of our global operations. This is more than a leadership role; it is an opportunity to be the architect of change. You will inspire and mobilize a global team to reimagine our operational landscape across 75+ manufacturing locations and 5,000+ employees. We are seeking a leader who can not only craft a compelling strategic roadmap but also execute it with precision, driving significant productivity gains and fostering a unified culture of excellence. Key Responsibilities Architect the Future: Develop, champion, and implement the global strategy for Operational Excellence, translating our vision into a definitive action plan that drives exceptional value across our businesses. Lead a Transformation: Build and embed a sustainable, global culture of continuous improvement, empowering and developing talent across the organization to achieve new levels of performance. Drive Cross-Functional Impact: Engage and influence senior leaders across Operations, Commercial, and other functions. Lead high-impact, cross-functional teams using advanced Lean and Continuous Improvement methodologies to solve complex business problems. Govern for Growth: Manage the Operational Excellence governance process to ensure strategic plans are not only aligned with business needs but are also delivering measurable, sustainable results. Cultivate High-Performance Talent: Lead and mentor a team of approximately 12 direct and indirect leaders, guiding a total team of about 60 operational excellence professionals. Develop continuous improvement capabilities that will become a core competency across the entire company. What Success Looks Like Within your first year, you will: Secure buy-in from senior leadership and key stakeholders for your strategic roadmap and action plan. Launch key transformation initiatives that demonstrate clear, measurable value to the business. Establish a robust governance model that provides transparency and accountability across all operational excellence activities. Begin cultivating a cultural shift, with tangible signs of increased engagement and ownership of continuous improvement at all levels and functions within the organization. Qualifications Demonstrable track record of successfully leading enterprise-wide operational excellence or business transformation initiatives in a global manufacturing environment. Exceptional strategic thinking and problem-solving skills, with the ability to articulate a clear vision and inspire others to achieve it. Experience engaging and influencing executive-level stakeholders to gain support and alignment for major change initiatives. Deep expertise in Lean and other Continuous Improvement methodologies. Proven ability to lead, mentor, and develop high-performing teams, fostering a culture of accountability and results. Bachelor's degree in engineering, supply chain or a related field. Advanced degree preferred. 10+ years Global Multi-site or Large Site Leader, OpEx Leadership, and/or significant Supply Chain Experience 10+ years of Leadership experience in Engineering, Manufacturing, Supply Chain, and Business Ability to travel domestically and internationally up to 30% of time. Location DuPont Corporate Headquarters - Wilmington, DE Join our Talent Community to stay connected with us! DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.
    $110k-154k yearly est. Auto-Apply 12d ago
  • Senior Vice President, Federal Government Relations

    Maximus 4.3company rating

    Assistant vice president job in Dover, DE

    Description & Requirements The Senior Vice President of Federal Government Relations will serve as a key strategic advisor and operational leader, responsible for sharing intel, insights and coordinating influence campaigns in shaping and executing the company's federal engagement strategy. This role will lead efforts influencing key stakeholders and decision makers addressing federal legislative, regulatory, and administrative developments impacting the company's business, with a particular focus on public assistance programs, federal contracting, and performance-based policy implementation. Civil and defense related Federal and state government awareness required. This position requires a seasoned government relations executive with deep knowledge of federal appropriations, agency operations, and political dynamics that drive funding, policy, and accountability across projects. Key Responsibilities Federal Strategy & Engagement - Develop and execute a comprehensive federal government relations strategy aligned with corporate priorities. - Build and maintain relationships with key federal stakeholders, including congressional members and staff, agency officials, and policy influencers/stakeholders. - Monitor and interpret legislative and regulatory developments, including appropriations, rescissions, and continuing resolutions. Policy Implementation & Advocacy - Lead internal coordination on federal rule changes - Provide strategic guidance on performance-based contracting and flexibility-to-contract models. - Represent Maximus in federal forums and coalitions, ensuring a consistent and compliant voice. - Ensure compliance with all federal lobbying disclosure and compliance requirements, including timely reporting, documentation, and adherence to ethical standards as mandated by law and company policy. Cross-Functional Leadership - Partner with Legal, Compliance, Operations, Business Development and other Maximus shared services to assess and mitigate federal policy risks. - Support state-level engagement strategies in coordination with federal priorities. - Help lead internal "message factory" efforts to generate actionable ideas of influence for government clients, leaders and stakeholders. - Political Action Committee (PAC) Management & Operations - Actively involved in overseeing the management and operations of the company's Political Action Committee (PAC), closing working to ensure compliance with all federal regulations and reporting requirements. - Help develop and implement strategies in growing PAC participation, engaging eligible employees, and aligning PAC activities with the company's government relations objectives. - Crisis & Change Management - Advise leadership on political risks such as but not limited to shutdown scenarios, funding disruptions, and other policy decisions impacting business, including attacks from third-party organizations and competitors. - Ensure the company remains politically aware but non-partisan, maintaining neutrality while influencing policy through operational excellence. Minimum Requirements - 15+ years of experience in federal government relations, public policy, or legislative affairs. - Proven track record of navigating complex federal and political environments, including appropriations, OMB processes, and agency rulemaking. - Exceptional communication, negotiation, and strategic planning skills. - Experience working with or within federal agencies, Congress, or large government contractors. - Ability to lead cross-functional teams and influence at the executive level. Preferred Qualifications - Prior experience in performance-based contracting or public assistance program implementation. - Familiarity with federal procurement frameworks and compliance standards. - TS/SCI clearance or eligibility preferred. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 272,340.00 Maximum Salary $ 368,460.00
    $136k-208k yearly est. Easy Apply 1d ago
  • Senior Penetration Tester (Hardware) - Assessments & Exercises Vice President

    JPMC

    Assistant vice president job in Wilmington, DE

    Contribute to leading-edge security and resilience efforts, advancing protective strategies and propelling continuous improvement. As an Assessments & Exercises Vice President in the Cybersecurity and Technology Controls line of business, you will contribute significantly to enhancing the firm's cybersecurity or resiliency posture by using industry-standard assessment methodologies and techniques to proactively identify risks and vulnerabilities in people, processes, and technology. Design and deploy risk-driven tests and simulations (or manage a highly-skilled team that does) and inform analysis to clearly outline root-causes. In this role, you will evaluate preventative controls, incident response processes, and detection capabilities, and advise cross-functional teams on security strategy and risk management. As part of the team, your primary responsibility will be performing hands on penetration testing of some of JPMC's most critical applications, platforms, and the perimeter. You will work with application developers to not only understand root cause and mitigate vulnerabilities, but also to identify where vulnerabilities can be identified earlier in the SDLC. Successful candidates are expected to demonstrate an eagerness to learn, the drive to excel, excellent technical knowledge of security concepts and proven expertise in penetration testing. Job responsibilities Design and execute testing and simulations - such as penetration tests, technical controls assessments, cyber exercises, or resiliency simulations, and contribute to the development and refinement of assessment methodologies, tools, and frameworks to ensure alignment with the firm's strategy and compliance with regulatory requirements Evaluate controls for effectiveness and impact on operational risk, as well as opportunities to automate control evaluation Collaborate closely with cross-functional teams to develop comprehensive assessment reports - including detailed findings, risk assessments, and remediation recommendations - making data-driven decisions that encourage continuous improvement Utilize threat intelligence and security research to stay informed about emerging threats, vulnerabilities, industry best practices, and regulations. Apply this knowledge to enhance the firm's assessment strategy and risk management. Engage with peers and industry groups that share threat intelligence analytics Required qualifications, capabilities, and skills 5+ years of experience in cybersecurity or resiliency, with demonstrated exceptional organizational skills to plan, design, and coordinate the development of offensive security testing, assessments, or simulation exercises Significant experience conducting manual penetration tests against a wide variety of applications and technologies including web, mobile and thick clients, internal and external facing infrastructures, cloud, with a focus on hardware exploitation against ATM machines, Point-of-Sale (POS), IoT devices, and other hardware technologies Knowledge of US financial services sector cybersecurity or resiliency organization practices, operations risk management processes, principles, regulations, threats, risks, and incident response methodologies Ability to identify systemic security or resiliency issues as they relate to threats, vulnerabilities, or risks, with a focus on recommendations for enhancements or remediation, and proficiency in multiple security assessment methodologies (e.g., Open Worldwide Application Security Project (OWASP) Top Ten, National Institute of Standards and Technology (NIST) Cybersecurity Framework), offensive testing tools, or resiliency testing equivalents Excellent communication, collaboration, and report writing skills, with the ability to influence and engage stakeholders across various functions and levels Preferred qualifications, capabilities, and skills Proficiency in security concepts for both Windows and Unix-like Operating Systems Experience in source code review and/or building software with multiple programming languages (i.e. Python, Java, Rust, etc.) Experience in reverse engineering standalone, thick client and mobile applications Certifications like OSWE, CREST (CRT, CCT), OSCP, OSCE, GXPN, GWAPT, GPEN, BSCP
    $140k-229k yearly est. Auto-Apply 60d+ ago
  • AVP Training & Development - 90379657 - Wilmington

    Amtrak 4.8company rating

    Assistant vice president job in Wilmington, DE

    > Employees Apply Here" onclick="window.location.href = '****************************** InternalUser=true&locale=en_US/';"/> AVP Training & Development - 90379657 - Wilmington Company: Amtrak Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future. Job Summary: The AVP Training & Development (AVP, T&D) is a key strategic leader within the organization, responsible for the shaping, executing, and enhancing all learning/training initiatives and apprenticeship programs that strengthen employee skills, performance, and satisfaction. This role ensures that all training and apprenticeship programs align with industry standards, regulatory, and safety requirements, and organizational business objectives. The AVP, T&D will partner with senior leaders and key stakeholders across the enterprise to design, deliver, and measure blended learning solutions that directly support business strategy and drive measurable results. This leader must bring a strategic mindset, and the ability to proactively address evolving regulatory requirements, workforce development needs, and organizational priorities. Essential Functions: * Develop and refine the organization's learning strategy, ensuring they align with our overall business strategy (our Annual Operating Plan and Blueprint Key Actions) and adapts to evolving market conditions and regulatory requirements. * Provides strategic leadership and direction for the development, implementation, and execution of all our learning, training, and apprenticeship programs, ensuring compliance with all regulated training requirements, including but not limited to 49 CFR Parts 213, 214, 218, 219, 229, 232, 234, 236, 238, 239, 240, 242, 243, 270 and 272. * Lead and mentors a high-performing team of learning professionals and trainers, fostering an environment of continuous improvement, collaboration, and professional growth. * Works closely with leadership team and union to ensure learning initiatives support organizational needs and employee growth. * Lead the ongoing internal evaluation of the effectiveness of our training & development programs, making data-driven improvements to align with the needs of the organization and its workforce. * Ensure all training programs comply with relevant laws, industry standards, and continues to meet or exceed all compliance and regulatory training standards. * Oversee budget management through direct reports. Assemble annual budget, summarizes, and submits for approval. Monitor project/program reports for adherence to budget, obtains information to explain variances, and provides assistance as necessary to remain within budgetary constraints or request additional funding. * Monitors emerging trends in learning and development, including training methods and best practices, to assess and recommend appropriate solutions for enhancing our learning and development strategies. * Devise and implement a business plan to identify subject matter experts in the development, review, evaluation, and revision of technical training programs for compliance with current statutory/regulatory requirements, documented practices technology, operational needs, and other requirements. Forecast needs for instructional standards, methods, and technical approaches and ensures the effective utilization of technical training resources. * Provides leadership in support of our mission, vision, values, and customer service standards of Amtrak network while delivering learning programs. Minimum Qualifications: * Bachelor's Degree in Learning & Development, Education, Organizational Development, Industrial Psychology, Human Resources, or related field required (or equivalent combination of training, education, and relevant experience may be considered in lieu of a degree). * 15 years of total professional experience required, in railroad operations preferred; at least five years of senior-level management experience with responsibility for training, train operations, and budget management preferred. * Advanced leadership and management skills with proven ability to motivate others; effective writing, presentation, meeting and facilitation skills; interpersonal communication; time management; and conflict resolution and investigation skills. * Expert knowledge of applicable federal, state and local rules and regulations governing railroad operations, training, and safety. * Advanced knowledge of compliance requirements for apprenticeship, training grants, and technical training programs. * Strong experience demonstrating the ability to independently develop, drive and contribute to overall strategy and business plans in a rapidly developing, changing environment. * Demonstrated success analyzing and interpreting quantitative data and qualitative information related to railroad operations and maintenance, safety, and financial performance sufficient to draw conclusions and make business decisions. * Advanced knowledge of learning theories, instructional design methodologies, planning, facilitation, learning policy and implementing efficient learning solutions * Strong strategic thinking and problem-solving capabilities Preferred Qualifications: * Master's degree in Learning & Development, Education, Business, Organizational Development, Industrial Psychology, Human Resources or related degree. * Detailed knowledge of Amtrak's business, operation, and financial system. * Expert knowledge and demonstrated proficiency in 49 CFR Parts 213, 214, 218, 219, 225, 229, 232, 234, 236, 238, 239, 240, 242, 243, 270 and 272, and Amtrak's Electrical Operating Instructions. Communication and Interpersonal Skills: * Proven track record and ability to build strong collaborative partnerships with union representatives, senior leaders, and stakeholders across the organization to successfully drive organization initiatives, gain commitment, and implement sustainable change * Effectively facilitates dialogue fostering trust and mutual understanding among employees, leadership, and union partners. * Adapts communication style to engage, influence, and inspire at all levels of the organization. The salary/hourly range is $215,000 - $268,300, Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here. Requisition ID:165219 Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak. Relocation Offered:Yes Travel Requirements:Up to 25% You power our progress through your performance. We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law. In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions. In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.. > Employees Apply Here" onclick="window.location.href = '****************************** InternalUser=true&locale=en_US/';"/>
    $118k-144k yearly est. 4d ago
  • AVP Enterprise Compliance Risk Assessments

    The Bancorp 4.3company rating

    Assistant vice president job in Wilmington, DE

    ***After the initial training period, this is a hybrid role, working onsite in our Sioux Falls, SD office.*** Completes Compliance Risk Assessments on third-party program managers and lines of business, including an evaluation of regulatory and operational control frameworks and identification of areas of improvements, in collaboration with the Director Enterprise Compliance. Responsibilities Essential Functions Conducts Compliance Risk Assessments on third-party program managers and lines of business, including an assessment of applicable regulatory and operational requirements, evaluation of controls, and identification of areas of improvement, in accordance with the approved annual schedule. Writes Risk Assessment reports summarizing the completed assessment, including scope, conclusions, and identified areas of improvement. Presents Risk Assessment conclusions to internal and external parties with focus on identified areas of improvement, as necessary. Assists with the creation of the annual Compliance Risk Assessment schedule. Builds and maintains close working partnerships with internal and external stakeholders involved with the completion and issuance of Risk Assessments. Participates in Compliance related meetings with management and others, as necessary. Stays abreast of relevant consumer protection laws, regulations, and supervisory guidance applicable to the assigned business lines, including, but not limited to, consumer deposit and credit regulatory requirements (e.g., Regulation B, E, P, V, Z, CC, DD, UDAAP, E-SIGN, 1099 IRS rules, Military Lending Act, and Servicemembers Civil Relief Act). Assists with the management of Compliance related audits and examinations, including gathering relevant documentation, meeting with auditors/examiners to respond to questions, preparing management responses, and implementing actions recommended by auditors and examiners. Performs other duties as assigned. Qualifications Education/Experience Requirements Undergraduate degree in business or a related field or an equivalent combination of training and experience. 5 years of consumer compliance experience in the banking or financial services industry. Preferred Qualifications CRCM, CCBCO, or other compliance certification preferred. Comprehensive knowledge of consumer protection laws affecting lending, deposit, and payments-related products. Excellent verbal, written, and interpersonal communication skills. Ability to simultaneously prioritize and manage multiple projects and deadlines. Detail oriented with strong organizational skills. A team player, able to work effectively in a team fostered, multi-tasking environment. Proficient in Microsoft Office suite, e.g., Excel, PowerPoint, Word, Outlook. Experience in relational databases (Quick Base and Archer) is preferred. No travel required. Additional Information This job will be open and accepting applications for a minimum of five days from the date it was posted. Working at The Bancorp Bank, N.A. and Benefits Information: ********************************************* Company Culture & Background Screening Company Culture at The Bancorp Bank: *************************************************** The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history. #LI-CB1 #LI-Hybrid
    $94k-123k yearly est. Auto-Apply 1d ago
  • Social Media Program Manager-1000018310-NCH-CORP-EVP and chief physician executive-Nemours Children's Hospital, Delaware

    Nemours

    Assistant vice president job in Wilmington, DE

    The Social Media Program Manager supports the strategic communication and brand visibility of the Physician-in-Chief (PIC) and Chief Scientific Officer (CSO) of Nemours Children's Health by managing, developing, and executing a professional and timely social media strategy. This position ensures consistent, high-quality representation of enterprise priorities, including specialty services, research excellence, U.S. News & World Report (USNWR) reputation-building, conference engagement, and physician leadership visibility across platforms. The manager will collaborate closely with Marketing, Communications, departmental leaders, and the Office of the President/CEO to amplify Nemours' mission of creating the healthiest generations of children. Essential Functions: Develop and implement a comprehensive social media strategy for the PIC and CSO that aligns with Nemours' enterprise goals and elevates visibility across key specialties, research initiatives, and national platforms. Create and manage a dynamic content calendar showcasing leadership thought pieces, national conference participation, research highlights, and clinical innovations. Collaborate with Marketing and Communications and with the Office of the President/CEO to ensure consistent messaging, adherence to brand standards, and appropriate content review and approval workflows. Lead digital storytelling efforts to highlight Nemours' clinical and research strengths, particularly within the 10-10-10 specialty growth strategy and USNWR reputation-building campaigns. Monitor and analyze social media engagement and metrics, providing monthly performance reports and data-driven recommendations to optimize impact and reach. Coordinate live social media coverage for key events, conferences, and leadership engagements, ensuring timely, accurate, and professional representation. Develop content partnerships with specialty leaders, faculty, and enterprise programs to promote cross-platform synergy and highlight physician and research excellence. Stay informed on social media trends and emerging tools to enhance professional visibility and digital engagement for physician leaders. Ensure compliance with Nemours' privacy, communication, and branding policies across all platforms. Support crisis communication needs related to PIC/CSO social channels as directed by leadership and Communications Additional Requirements: Bachelor's degree is required Minimum of 3 years of social media or marketing required. Experience working for Senior Management/Executives highly preferred.
    $148k-276k yearly est. Auto-Apply 29d ago
  • Social Media Program Manager-1000018310-NCH-CORP-EVP and chief physician executive-Nemours Children's Hospital, Delaware

    The Nemours Foundation

    Assistant vice president job in Wilmington, DE

    The Social Media Program Manager supports the strategic communication and brand visibility of the Physician-in-Chief (PIC) and Chief Scientific Officer (CSO) of Nemours Children's Health by managing, developing, and executing a professional and timely social media strategy. This position ensures consistent, high-quality representation of enterprise priorities, including specialty services, research excellence, U.S. News & World Report (USNWR) reputation-building, conference engagement, and physician leadership visibility across platforms. The manager will collaborate closely with Marketing, Communications, departmental leaders, and the Office of the President/CEO to amplify Nemours' mission of creating the healthiest generations of children. Essential Functions: Develop and implement a comprehensive social media strategy for the PIC and CSO that aligns with Nemours' enterprise goals and elevates visibility across key specialties, research initiatives, and national platforms. Create and manage a dynamic content calendar showcasing leadership thought pieces, national conference participation, research highlights, and clinical innovations. Collaborate with Marketing and Communications and with the Office of the President/CEO to ensure consistent messaging, adherence to brand standards, and appropriate content review and approval workflows. Lead digital storytelling efforts to highlight Nemours' clinical and research strengths, particularly within the 10-10-10 specialty growth strategy and USNWR reputation-building campaigns. Monitor and analyze social media engagement and metrics, providing monthly performance reports and data-driven recommendations to optimize impact and reach. Coordinate live social media coverage for key events, conferences, and leadership engagements, ensuring timely, accurate, and professional representation. Develop content partnerships with specialty leaders, faculty, and enterprise programs to promote cross-platform synergy and highlight physician and research excellence. Stay informed on social media trends and emerging tools to enhance professional visibility and digital engagement for physician leaders. Ensure compliance with Nemours' privacy, communication, and branding policies across all platforms. Support crisis communication needs related to PIC/CSO social channels as directed by leadership and Communications Additional Requirements: Bachelor's degree is required Minimum of 3 years of social media or marketing required. Experience working for Senior Management/Executives highly preferred.
    $148k-276k yearly est. Auto-Apply 29d ago
  • Social Media Program Manager-1000018310-NCH-CORP-EVP and chief physician executive-Nemours Children's Hospital, Delaware

    Nemours Foundation

    Assistant vice president job in Wilmington, DE

    The Social Media Program Manager supports the strategic communication and brand visibility of the Physician-in-Chief (PIC) and Chief Scientific Officer (CSO) of Nemours Children's Health by managing, developing, and executing a professional and timely social media strategy. This position ensures consistent, high-quality representation of enterprise priorities, including specialty services, research excellence, U.S. News & World Report (USNWR) reputation-building, conference engagement, and physician leadership visibility across platforms. The manager will collaborate closely with Marketing, Communications, departmental leaders, and the Office of the President/CEO to amplify Nemours' mission of creating the healthiest generations of children. Essential Functions: * Develop and implement a comprehensive social media strategy for the PIC and CSO that aligns with Nemours' enterprise goals and elevates visibility across key specialties, research initiatives, and national platforms. * Create and manage a dynamic content calendar showcasing leadership thought pieces, national conference participation, research highlights, and clinical innovations. * Collaborate with Marketing and Communications and with the Office of the President/CEO to ensure consistent messaging, adherence to brand standards, and appropriate content review and approval workflows. * Lead digital storytelling efforts to highlight Nemours' clinical and research strengths, particularly within the 10-10-10 specialty growth strategy and USNWR reputation-building campaigns. * Monitor and analyze social media engagement and metrics, providing monthly performance reports and data-driven recommendations to optimize impact and reach. * Coordinate live social media coverage for key events, conferences, and leadership engagements, ensuring timely, accurate, and professional representation. * Develop content partnerships with specialty leaders, faculty, and enterprise programs to promote cross-platform synergy and highlight physician and research excellence. * Stay informed on social media trends and emerging tools to enhance professional visibility and digital engagement for physician leaders. * Ensure compliance with Nemours' privacy, communication, and branding policies across all platforms. * Support crisis communication needs related to PIC/CSO social channels as directed by leadership and Communications Additional Requirements: Bachelor's degree is required Minimum of 3 years of social media or marketing required. Experience working for Senior Management/Executives highly preferred.
    $148k-276k yearly est. Auto-Apply 29d ago
  • VP of Service

    Moderncontrols Inc.

    Assistant vice president job in New Castle, DE

    ModernControls is seeking a highly motivated, team-oriented Vice President of Service to lead continued customer satisfaction and market expansion. The Vice President of Service needs to be innovative and have a proven ability to lead a team of up to 100 service technicians daily, with a lean office team. The Vice President of Service is a key executive responsible for driving scalable growth, operational excellence, and financial performance across ModernControls' HVAC/R, Building Automation, and Plumbing Service businesses. This leader will own the service P&L and is accountable for delivering 1% annual margin expansion, 10% year-over-year operating profit improvement, 85% free cash flow conversion, and 95% technician retention across a multi-state footprint. ModernControls has been servicing customers for their Building Automation, HVAC/R, Plumbing and mechanical service needs for more than 35 years due to their customer ownership and company culture! The role requires a proven service executive who can lead high-volume field operations (100+ technicians), optimize dispatch, elevate technical capability, enforce process discipline, and build a customer-centric, data-driven service culture aligned with performance expectations. The successful candidate will be instrumental in maintaining and expanding the reputation ModernControls has built in Delaware, Maryland, Pennsylvania, New Jersey and continuing to expand! Essential Duties and Responsibilities: Strategic & Financial Leadership Lead the ModernControls Service team in daily operations, continuously seeking areas to improve operational efficiencies. Full ownership of Service P&L, including revenue growth, margin expansion, cost management, and working-capital discipline. Deliver annual financial targets focused on margin expansion, free cash flow conversion and operating profit improvement Build annual operating plans, budgets, and KPIs aligned with business expectations. Implement pricing discipline, labor efficiency strategies, and productivity metrics to drive predictable profitability Operational Excellence & Service Delivery Lead daily operations for 100+ field technicians across HVAC/R, BAS, Balancing, and Plumbing disciplines. Improve technician utilization, truck efficiency, first-time fix rate, and on-time PM compliance through standardized processes and performance dashboards. Oversee deployment and optimization of enterprise service software (ERP/CRM/Field Service). Conduct site audits, safety checks, quality reviews, and customer satisfaction visits. People Leadership & Workforce Development Achieve 95% technician retention by building a stable, engaged, career-path-driven workforce. Develop technical training pathways, certification programs, and leadership development for foremen, dispatchers, and service managers. Ensure strong recruiting, onboarding, and cultural alignment across all operation centers. Customer Experience & Market Expansion Expand strategic customer relationships, drive contract renewals, and oversee service agreement growth. Execute Voice of Customer programs, strengthen service responsiveness, and maintain world-class service delivery. Ensure ModernControls remains a preferred service provider across healthcare, pharma, education, commercial, and industrial verticals. Safety Leadership Maintain 100% safety compliance across all field personnel and ensure all service work aligns with company and OSHA requirements. Lead safety culture reinforcement (daily huddles, toolbox talks, site audits) Cross-Functional & Project Alignment Collaborate with Projects, BAS, Engineering, and Sales to ensure alignment on capacity planning, customer commitments, and profitable execution. Implement operating standards, playbooks, and SOPs across all service operation centers. Requirements Knowledge and Skills: Extensive HVAC/R and Building Automation knowledge (systems, operations, and maintenance). Proven leadership and ability to lead large union teams in daily service operations. Strong financial acumen and experience running a multi-million-dollar service P&L. Exceptional communication and customer service skills. Has the ability to use technology to achieve improved results. Operational understanding of CRM and Enterprise based ERP/Field Service software Advanced knowledge of Microsoft Office toolset (Word, Excel, Outlook, etc). Ability to manage and prioritize continuously shifting deliverables. Ability to define problems, establish facts, and draw valid conclusions. Physical Standards: Walk, stand, and sit for extended periods of time. Reach (including above your head), bend, climb, push, pull, twist, squat and kneel. Vision abilities required include close vision, distance vision, and ability to adjust focus. Education and/or Experience: Minimum of 10+ years of relevant HVAC/R and BAS Service experience. Bachelor's degree preferred but not required; equivalent experience accepted. Must possess a valid driver's license and be able to drive in daytime and nighttime. OHSA-30 (Preferred, not required) Training and/or working knowledge of mechanical systems used in data center, pharmaceutical, education, healthcare and beyond. We Are Looking for Candidates Who: Value Reputation Are Innovative Are Passionate About What They Do Embrace Change Are Team Players What's in it for you: Highly Competitive salary (commensurate with experience) Company paid Medical Insurance Dental and Vision insurance Health Savings Account (HSA) 401K with company matching Opportunities for career growth, training, and development A family culture built on recognition Lots of company fun, community events and more We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. We believe that the Service we provide, the Technology we offer and the Craftmanship we stand behind are the pillars that define us.
    $125k-189k yearly est. 26d ago
  • VP of Service

    Moderncontrols LLC

    Assistant vice president job in New Castle, DE

    Job DescriptionDescription: ModernControls is seeking a highly motivated, team-oriented Vice President of Service to lead continued customer satisfaction and market expansion. The Vice President of Service needs to be innovative and have a proven ability to lead a team of up to 100 service technicians daily, with a lean office team. The Vice President of Service is a key executive responsible for driving scalable growth, operational excellence, and financial performance across ModernControls' HVAC/R, Building Automation, and Plumbing Service businesses. This leader will own the service P&L and is accountable for delivering 1% annual margin expansion, 10% year-over-year operating profit improvement, 85% free cash flow conversion, and 95% technician retention across a multi-state footprint. ModernControls has been servicing customers for their Building Automation, HVAC/R, Plumbing and mechanical service needs for more than 35 years due to their customer ownership and company culture! The role requires a proven service executive who can lead high-volume field operations (100+ technicians), optimize dispatch, elevate technical capability, enforce process discipline, and build a customer-centric, data-driven service culture aligned with performance expectations. The successful candidate will be instrumental in maintaining and expanding the reputation ModernControls has built in Delaware, Maryland, Pennsylvania, New Jersey and continuing to expand! Essential Duties and Responsibilities: Strategic & Financial Leadership Lead the ModernControls Service team in daily operations, continuously seeking areas to improve operational efficiencies. Full ownership of Service P&L, including revenue growth, margin expansion, cost management, and working-capital discipline. Deliver annual financial targets focused on margin expansion, free cash flow conversion and operating profit improvement Build annual operating plans, budgets, and KPIs aligned with business expectations. Implement pricing discipline, labor efficiency strategies, and productivity metrics to drive predictable profitability Operational Excellence & Service Delivery Lead daily operations for 100+ field technicians across HVAC/R, BAS, Balancing, and Plumbing disciplines. Improve technician utilization, truck efficiency, first-time fix rate, and on-time PM compliance through standardized processes and performance dashboards. Oversee deployment and optimization of enterprise service software (ERP/CRM/Field Service). Conduct site audits, safety checks, quality reviews, and customer satisfaction visits. People Leadership & Workforce Development Achieve 95% technician retention by building a stable, engaged, career-path-driven workforce. Develop technical training pathways, certification programs, and leadership development for foremen, dispatchers, and service managers. Ensure strong recruiting, onboarding, and cultural alignment across all operation centers. Customer Experience & Market Expansion Expand strategic customer relationships, drive contract renewals, and oversee service agreement growth. Execute Voice of Customer programs, strengthen service responsiveness, and maintain world-class service delivery. Ensure ModernControls remains a preferred service provider across healthcare, pharma, education, commercial, and industrial verticals. Safety Leadership Maintain 100% safety compliance across all field personnel and ensure all service work aligns with company and OSHA requirements. Lead safety culture reinforcement (daily huddles, toolbox talks, site audits) Cross-Functional & Project Alignment Collaborate with Projects, BAS, Engineering, and Sales to ensure alignment on capacity planning, customer commitments, and profitable execution. Implement operating standards, playbooks, and SOPs across all service operation centers. Requirements: Knowledge and Skills: Extensive HVAC/R and Building Automation knowledge (systems, operations, and maintenance). Proven leadership and ability to lead large union teams in daily service operations. Strong financial acumen and experience running a multi-million-dollar service P&L. Exceptional communication and customer service skills. Has the ability to use technology to achieve improved results. Operational understanding of CRM and Enterprise based ERP/Field Service software Advanced knowledge of Microsoft Office toolset (Word, Excel, Outlook, etc). Ability to manage and prioritize continuously shifting deliverables. Ability to define problems, establish facts, and draw valid conclusions. Physical Standards: Walk, stand, and sit for extended periods of time. Reach (including above your head), bend, climb, push, pull, twist, squat and kneel. Vision abilities required include close vision, distance vision, and ability to adjust focus. Education and/or Experience: Minimum of 10+ years of relevant HVAC/R and BAS Service experience. Bachelor's degree preferred but not required; equivalent experience accepted. Must possess a valid driver's license and be able to drive in daytime and nighttime. OHSA-30 (Preferred, not required) Training and/or working knowledge of mechanical systems used in data center, pharmaceutical, education, healthcare and beyond. We Are Looking for Candidates Who: Value Reputation Are Innovative Are Passionate About What They Do Embrace Change Are Team Players What's in it for you: Highly Competitive salary (commensurate with experience) Company paid Medical Insurance Dental and Vision insurance Health Savings Account (HSA) 401K with company matching Opportunities for career growth, training, and development A family culture built on recognition Lots of company fun, community events and more We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. We believe that the Service we provide, the Technology we offer and the Craftmanship we stand behind are the pillars that define us.
    $125k-189k yearly est. 3d ago
  • VP/Director of Debt Settlement Agency (DSA) Operations

    Onemain (Formerly Springleaf & Onemain Financials

    Assistant vice president job in Wilmington, DE

    The Vice President/Director of Debt Settlement Agency (DSA) Operations is responsible for end-to-end ownership of the DSA process execution and transformation. This leader will drive operational excellence by designing, implementing, and continuously improving processes with a strong focus on automation, efficiency, and digital transformation. A key aspect of this role is managing and strengthening strategic partnerships with our largest debt settlement agencies (DSAs), ensuring optimal performance and partnership growth. Key Responsibilities * Process Execution & Transformation: Own the full DSA operational process lifecycle-from design and implementation to ongoing optimization. Champion automation and digital initiatives to streamline workflows and deliver superior business outcomes. * Strategic DSA Partnerships: Serve as the primary point of contact for major debt settlement agencies (DSAs). Lead B2B performance management and partnership development to maximize value, strengthen collaboration, and ensure access to our customers. * Continuous Improvement: Identify, develop, and execute process enhancement initiatives that improve efficiency, compliance, and customer experience. Leverage data analytics to monitor KPIs, analyze trends, and drive corrective actions. * Leadership & Team Development: Lead, mentor, and develop Operation Support Supervisors and their teams as required. As automation increases, evolve the team's focus toward higher-value activities and strategic initiatives. * Resource & Cost Optimization: Oversee resource allocation, workload prioritization, and cost management to ensure operational effectiveness. * Compliance & Documentation: Ensure all processes adhere to state, federal, and corporate requirements, maintaining detailed documentation and audit readiness. * Cross-Functional Leadership: Lead projects to implement new technologies and process changes, collaborating with stakeholders across the organization. * Executive Communication: Represent DSA operations in executive forums, presenting results, strategies, and recommendations to senior leadership. * Culture of Innovation: Foster an environment of continuous improvement, innovation, and high performance. Requirements * Bachelor's degree required; STEM field preferred (e.g., Engineering, Computer Science, Mathematics, or related discipline) * 10+ years of progressive leadership experience in collections, call center operations, or related financial services * Proven experience managing B2B partnerships/vendor management, including performance management, contract management, and partnership development * Demonstrated success in process ownership, process improvement, and automation initiatives * Experience overseeing multiple teams and managers in a fast-paced environment * Strong analytical, strategic thinking, and problem-solving skills * Excellent presentation and communication skills, with the ability to influence at all levels * Track record of driving transformation and change management * Knowledge of regulatory requirements and compliance standards in collections and financial services * Experience with technology implementation, workflow automation, and data analytics tools * Ability to travel 25% of the time Location: Wilmington, DE // HYBRID: 3 days/week in office Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: * Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances * Up to 4% matching 401(k) * Employee Stock Purchase Plan (10% share discount) * Tuition reimbursement * Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) * Paid sick leave as determined by state or local ordinance, prorated based on start date * Paid holidays (7 days per year, based on start date) * Paid volunteer time (3 days per year, prorated based on start date) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
    $115k-193k yearly est. 28d ago
  • Vice President, Asset Operations - Delaware

    Blackrock 4.4company rating

    Assistant vice president job in Wilmington, DE

    About this role BlackRock's purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. As of Q3 2025, the firm managed approximately $13.5 trillion in assets on behalf of investors worldwide! Team Overview & Job Purpose: Asset Operations includes dedicated professionals critical to the investment process. They ensure the accuracy of BlackRock position data used in asset management, analytics, compliance, and regulatory processes. Position types include, but are not limited to, equities, fixed income, OTC derivative positions (swaps, swaptions, FXs, and synthetics) and collateral. The team delivers information services and solutions to support all BlackRock and BlackRock Solutions businesses. The duties involve actively overseeing risk and exposure for BlackRock by verifying that the investment book of record matches external prime record holders every day. This position requires knowledge of the reconciliation mechanics, managing exceptions, resolving problems, encouraging improvements in execution, analyzing data, keeping documentation updated, supporting management in process leadership, and suggesting ways to improve efficiency and accuracy. The Vice President is a senior team member accountable for managing risk within the firm by supervising asset reconciliations along with exception management processes. We attest that BlackRock data matches custodians, prime brokers, and other primary record holders daily. You will advise the regional team, comprehend all reconciliation procedures, guarantee discrepancies are identified and addressed promptly, investigate and resolve underlying causes of problems. You will work closely with colleagues in the EMEA and APAC regions and partner with technology support to integrate improvements and suggest or lead operational changes and enhancements. Key Responsibilities: All aspects of people management will be performed. This includes coaching and developing staff, leading and motivating them, and conducting goal-setting, 1-1s, mid-year, and year-end reviews. Contribute to the Global Asset Reconciliation and wider Business Operations planning Key contributor to the management team ensuring appropriate staffing model, depth charts and succession plans are assessed across the location Review of location initiatives and working with other members of the leadership team to define the criticality and priority Review position exceptions daily to ensure the team is appropriately raising and resolving. A solid understanding of Corporate Actions and Cash Reconciliation preferred. Identifying, leading and mitigating operational risks and raising risk and service issues on a timely basis Understanding and adherence to all regulatory requirements Lead and empower team towards finding opportunities for process enhancements and other strategic operational enhancements that facilitates operational processes or mitigates operational risk Accurately record metrics related to responsibilities to enable management to have a good view of team productivity and efficiency Embrace change and participating/ leading efficiency and capacity-building initiatives, including automation/ standardization efforts, cost/benefit analysis and computing the resulting project value Understand upstream processes impactful to the reconciliation and develop ability to correlate the effect of change Build and maintain strong interactions with key internal & external partners including; leading & coordinating problem resolution Embracing the BlackRock Principles and role modeling these behaviors to other team members. Experience: Candidate should have at least 7 years of financial services experience. They should understand Financial Markets well, preferably in Investment Management, Fund Accounting, or Global Custody. Experience in custody reconciliation is preferred. Minimum of 5 years of supervisory experience; in leading teams of professionals, staff development, coaching and performance assessments Proficiency in Microsoft Office products (with an emphasis on Excel) or other programming languages and an interest in learning new applications Strong, effective analytical and problem-solving skills Data Analytics abilities preferred inclusive of coding (VBA, SQL, PYTHON) and/or understanding of data science methods & implementation Organized approach with diligent follow-up on open issues and identify appropriate action to be take Excellent communication skills to efficiently articulate solutions to internal and external partners Ability to multi-task and balance requests without losing sight of overall objectives and timescales. Demonstration of strategic & tactical delivery in previous role(s) which enhanced the efficiency, risk management and control oversight of team Exceptional decision-making skills and ability to communicate optimally with senior management Collaborate and build strong relationships with colleagues and external contacts. Ability to work in a fast paced, rapid changing, deadline driven environment Strong initiative to follow up on outstanding issues - identify what needs to be done and take action and see through to resolution For Wilmington, DE Only the salary range for this position is USD$117,500.00 - USD$173,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
    $117.5k-173.5k yearly Auto-Apply 43d ago
  • Vice President, Chief Architect

    Pagerduty 3.8company rating

    Assistant vice president job in Dover, DE

    PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. We are looking for a technologist and proven leader that is equally passionate about large scale distributed systems and leveraging architecture as a discipline that can accelerate business scale for a large and growing customer base. We believe cultivating a culture that embraces collaboration, creativity, and learning sets us up for success. You will be expected to participate in customer facing and industry engagements that yield input into our technology vision and strategy. You will report to the CTO and play a key role in working across the Engineering and Product organizations to drive alignment on design patterns, standardization and best practices to support the business.. If you are technical, creative, future focused, and excited about fostering an environment amongst our teams that helps create avenues for success and learning, then this is a great opportunity for you. **PagerDuty's Vision for Architecture** We believe sound architecture oriented thinking can help teams produce great products that deliver value and delight our customers. Striving for creative, pragmatic, and high quality enables us to deliver faster to market and maintain our brand promise of reliability. **How You Impact Our Vision:** + Lead technology strategy that influences across multiple products, teams, and geographies + Driving and promoting reliability engineering strategy and best practices + Lead design reviews to ensure scalable and reliable systems + Stay close to technology with a hands on approach + Be future focused by incorporating corporate strategy, customer needs, industry trends, and technology together + Actively participate across engineering, product and corporate strategy teams that not only result in successful outcomes for our customers but also in operational excellence + Act as coach and mentor to our Staff+ engineers + Promote a culture of creativity, learning, and collective success resulting in a technology and architecture roadmap that delivers on business outcomes + Bring a pragmatic approach to technology driven decisions and investments + Ability to participate quickly in teams at both architecture design and implementation **Requirements:** + Demonstrated experience in a similar role and capacity with distributed systems operating in cloud environments + Strong leadership skills that showcases by leading through influence across functional and organization boundaries + Experience in driving architecture throughout a product portfolio across a diverse technology organization + Experience in establishing, driving, standardizing reliability engineering practices + Excellent communications skills to engage with both business and technical audiences + Proven track record of innovative, creative, and results driven outcomes + Extensive experience with architecting and developing large scale distributed systems and developing enterprise level technology roadmaps + Experience with cloud platforms (e.g., AWS, Azure, or GCP) + Experience working with team members across various geographies + Experience in evaluating talent and products in mergers and acquisitions **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.
    $140k-191k yearly est. 60d+ ago
  • Hedge Fund & Private Funds Trade Support Operations, Vice President

    Jpmorgan Chase 4.8company rating

    Assistant vice president job in Newark, DE

    As a Vice President in Asset Management Operations, you will play a pivotal role in supporting complex alternative investment transactions, with a strong emphasis on hedge fund trade support. You will leverage your expertise in fund operations, client onboarding, and process optimization to deliver operational excellence for our global client base across hedge funds, private funds, and private credit investments. **Job Responsibilities:** + Lead Hedge Fund Trade Support: Oversee and execute daily trade support activities for hedge funds and private funds, including trade capture, affirmation, settlement, and reconciliation of complex investment transactions (USD and FX). + Cash and Treasury Operations: Manage multi-currency bank and treasury accounts, monitor liquidity, and process FX transactions to ensure seamless cash operations. + Client Onboarding & Relationship Management: Drive the onboarding process for new clients and investors, including KYC/AML checks, subscription documentation, investor portal setup, and ongoing communications. + Documentation & Transaction Management: Review and manage all documentation and records related to subscriptions, redemptions, transfers, conversions, and capital calls for both investors and investments. + Collaboration & Trade Finalization: Work closely with portfolio management, risk, fund administrators, and custodians to finalize trades, resolve breaks, and ensure accurate mark-to-market, NAV, Waterfall, and IRR calculations. + Reporting & Performance Analysis: Prepare and distribute capital call notices, distribution notices, tax statements, and investor statements. Track and analyze fund performance, delivering actionable insights and comprehensive reports. + Process Improvement: Proactively identify and implement process enhancements to increase operational efficiency, reduce errors, and support automation and scalability. + Issue Resolution & Compliance: Resolve operational issues and discrepancies, ensuring compliance with regulatory requirements and internal standards. **Required qualifications, capabilities, and skills:** + Bachelor's degree required. + 4+ years of experience in fund operations, alternatives, hedge funds, or asset management, with a proven track record in trade support and client onboarding. + Advanced proficiency in Microsoft Excel (functions, formulas, pivot tables, power query) and experience with CRM/database management systems. + Strong leadership, communication, and collaboration skills, with the ability to engage confidently with senior management, clients, and stakeholders. + Experience in process optimization, automation, and workflow enhancements. + Ability to manage multiple priorities, resolve issues efficiently, and adapt to new challenges in a dynamic environment. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
    $118k-158k yearly est. 60d+ ago

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