Assistant Vice President remote jobs

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. The Vice President Revenue Operations directs the Company's investments in Go To Market (Sales, Customer Success, Marketing, SDR/BDR) effectiveness and manages functions essential to GTM productivity. These include strategic planning (TAM analysis and prioritization), execution planning (marketing and sales investment), reporting, quota setting and management, sales pricing and margin strategies, sales process optimization, sales compensation design and administration. The VP Revenue Operations is responsible for the overall productivity and effectiveness of the go to market organization. Reporting to the Chief Revenue Officer, the VP Revenue Operations directly supports the Company's CRO and fosters close working relationships with internal and external stakeholders to ensure the GTM organization's efficient operation and success Responsibilities: GTM strategy Segmentation analysis and strategic prioritization/ investment recommendations CapDB strategy and implementation to optimize sales CAC and accelerate ARR growth Marketing Operations Marketing forecasting and investment strategy; gearing expectations, etc Marketing results reporting Partner with CMO and digital marketing team to rationalize and maximize MarTech stack investments. Optimize ad spend effectiveness and ROI in partnership with digital marketing team Create and maintain reporting that optimizes marketing message effectiveness. Sales Operations Coordinates / Optimizes sales reporting, forecasting, planning, and budgeting. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization planning efforts. As needed, coordinates planning activities with other functions and stakeholders within the company. Weekly bookings forecast and compliance processes. Monitors the accuracy and efficient distribution of sales reports and other intel essential to the sales organization. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed. Revenue and Margin Optimization Responsible for translating the overall value proposition into pricing and contracting approach that is aligned with KB4's overall business strategy Optimize the deal modeling process to generate analytics to create guidelines for comparable deals Seeks opportunities to optimize the Company's goals and tradeoffs between growth, revenue/share, and margin. Works in conjunction with the FP&A team and optimizes the pricing tools to meet the targeted sales objectives Participates in analysis of competitive and economic landscape to evaluate threats or opportunities, and develops pricing and margin strategies to optimize growth Analyzes current and historical results to identify actionable opportunities, develops ideas, and make recommendations to improve pricing performance at the customer, segment and product level Drives analytical support for sales, marketing and product leadership of the key drivers of sales and contribution margin performance at a customer, segment and product level Reporting and Compliance Board material development. Work closely with the Company's Director of Strategic Projects (DSP) to develop and implement best operational business practices. Compensation Strategies Optimize sales incentive compensation structures and related quotas to meet company objectives. Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources. Sales Enablement and Optimization Support the development of sales training programs and is responsible to manage sales-related quarterly OKRs Develop programs to ensure sales rep engagement and a cultural environment essential to a winning sales team. Works to ensure all sales organization objectives are via OKRs and achieved in a timely fashion. Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement. Implements enabling technologies, including CRM, internationally. Monitors the assigned sales organization's compliance with required standards for maintaining CRM technology invest. Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight Qualifications: Four year college degree from an accredited institution; masters in business administration (MBA) or equivalent preferred. Minimum ten years of sales, marketing and/or financial senior management experience in a business-to-business sales environment. Minimum five years in a sales operations, business planning, or sales support management role. Experience successfully managing analytically rigorous corporate initiatives. Sales/GTM strategy and planning experience Managing/influencing Business Applications (Salesforce) Proven leadership in Sales and Marketing Operations Developing accurate measure for success with direct connection to compensation strategies The base pay for this position ranges from $220,000 - $250,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above. We will accept applications until 12/16/2025. Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit ********************************* Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit ********************************************** No recruitment agencies, please.

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! Vice President of Operational Excellence The Vice President of Operational Excellence will lead strategic and tactical initiatives focused on improving operational efficiency, quality of customer service, and mistake-proofing across all facets of the organization's Marketing and Samples Management (MSM) and Third-Party Logistics (3PL) and warehousing services. This role is pivotal in transforming operational processes-including pick/pack, kitting, shipping/receiving, and warehouse execution-to deliver scalable, compliant, and cost-effective solutions for clients in the medical and pharmaceutical industry. Responsibilities Operational Strategy & Execution Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations. Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement. Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes. Own the standardization of operational workflows and drive process harmonization across sites and teams. Quality & Compliance Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs). Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations. Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System. Implement and refine metrics and dashboards for performance tracking and compliance adherence. Leadership & People Management Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads. Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication. Identify talent gaps and champion leadership development within operational teams. Ensure team alignment with organizational KPIs and customer service standards. Cross-Functional Collaboration Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow. Participates in regulatory inspections and audits as Compliance invites/requests. Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence. Guide automation initiatives and WMS enhancements to improve process visibility and scalability. The above duties are meant to be representative of the position and not all-inclusive. Qualifications Operational Strategy & Execution Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations. Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement. Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes. Own the standardization of operational workflows and drive process harmonization across sites and teams. Quality & Compliance Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs). Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations. Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System. Implement and refine metrics and dashboards for performance tracking and compliance adherence. Leadership & People Management Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads. Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication. Identify talent gaps and champion leadership development within operational teams. Ensure team alignment with organizational KPIs and customer service standards. Cross-Functional Collaboration Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow. Participates in regulatory inspections and audits as Compliance invites/requests. Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence. Guide automation initiatives and WMS enhancements to improve process visibility and scalability. Knowledge, Skills & Abilities: Exceptional communication and change management skills. Ability to lead cross-functional teams through complex transformation initiatives. Data-driven mindset with a passion for operational analytics and structured problem solving. Customer-focused with a strong track record of operational delivery in client-centric environments. Agile, decisive, and calm under pressure. PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knipper is an equal opportunity employer

Where Conviviality is at work. Pernod Ricard is a global premium spirits and wine company. We're the team behind leading brands such as ABSOLUT Vodka, Jameson Irish Whiskey, Malibu , Kahlúa Liqueur, The Glenlivet Gin, and Skrewball™ whiskey, as well as many more superior wines and exquisite champagnes! Working at Pernod Ricard is all about igniting conviviality in all that we do. Derived from the French word, convivialité…it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard. Guided by our 4 core values: (1) grounded in the real; (2) fiercely authentic; (3) passion for challenge; and (4) connected beyond borders; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business! The salary range for this role, based in New York, is $203,040.00 to $253,800.00. The range will vary if outside of this location. Base salaries are determined during our interview process, by assessing a candidate's experience, skills against internal peers and against the scope and responsibilities of the position. Purpose of the position Pernod Ricard North America is seeking a high-performing business leader with a proven track record in demand planning and Sales & Operations Planning (S&OP). This strategic leadership role requires expertise in end-to-end Demand & S&OP planning, P&L management, and cross functional stakeholder engagement across US and Canadian markets to maximize business results. The Vice President of S&OP North America will be responsible for overseeing and optimizing the demand planning and S&OP operations to develop informed demand forecasts for optimized business uplift and and timely availability of products to our distributors. This role will focus on (1) Commercial planning for all of PRNA's distributors and (2) S&OP to optimize business value and improve customer service for PRNA's distributors. The successful candidate will be a skilled strategist who transforms strategic vision into workable plans, benchmarking performance and leading the team towards best-in-class demand planning & S&OP. They will have a track record of delivering optimal results in high growth and innovation environments through initiatives that exceed planning performance targets and yield measurable outcomes¹. Key responsibilities will include Strategy definition for demand planning and S&OP, End to End Planning, and S&OP oversight. The role will collaborate closely with other departments such as sales, operations, marketing, and finance to lead and execute initiatives driving planning excellence to support PRNA's strategic objectives². (both PRUSA & Corby). The Vice President of S&OP North America will play a key role in driving revenue and mitigating risks across PRNA. Strong team leadership, strategic vision, and a deep understanding of planning and supply chain dynamics are essential to drive planning excellence and support the company's overall growth objectives. Main tasks and responsibilities - Lead the Demand Planning & S&OP function (80%) Lead and oversee the US and Canada S&OP team and processes, ensuring alignment with sales, marketing, finance, and supply chain teams to create integrated business plans. Lead and over see the US and Canada demand planning teams and set strategies to accurately forecast distributor demand and factor retail availability to reflect true consumer demand. Develop and manage the budget for the S&OP and demand planning teams and functions. Ensure effective communication and alignment across cross-functional stakeholders (Sales, Marketing, Finance, Operations, HQ, etc.). Monitor and report on key performance indicators (KPIs) to track progress and identify areas for improvement. Manage and mentor a team of demand planners and S&OP professionals, fostering a culture of collaboration and excellence. Drive continuous improvement in demand planning and S&OP processes through advanced data analysis and best practices, including roadmap for tool (e.g., Anaplan) enhancement. - Work closely with PRNA S&OP Center of Excellence (20%) Responsible for Planning Capability Building. Drive Portfolio segmentation and simplification. Identify and implement planning technologies and systems to enhance visibility, automation, and efficiency. Represent the company in industry associations, conferences, and professional groups to stay informed of emerging trends, technologies, and best practices in supply chain management. Ensure effective communication and alignment across cross-functional stakeholders within the organization and with Global S&OP Center of Excellence. - Lead Tooling advancement for Planning function Responsible for the design of the transformation. Leader of the S&OP and Demand Planning tool Transformation. Build and lead a high-performing Planning and S&OP team. Collaborate with cross-functional teams, including sales, marketing, finance, and operations, to ensure alignment and integration of planning activities with overall business strategies. Experience in implementing and managing S&OP processes required. - Sustainability and Social Responsibility Integrate sustainable practices and ethical considerations into the planning function and broader supply chain. Implement environmentally friendly initiatives, promote fair labor practices, and ensure compliance with relevant regulations. Develop and maintain sustainable and ethical sourcing practices, ensuring compliance with legal standards and corporate social responsibility commitments. - Management: 3 direct reports, 20 indirect reports. - Geographical scope of the position: Regional. Business travels to be expected: significant >40%. - Main internal / external interactions on this position: PRNA CODI, Global SC function lead, and Global Operations EVP. BrandCos and MarketCos CEOs/CFOs. Operations Directors. Direct reports. Customers (SGWS/RNDC). - Frequency and the nature of the exchanges: Strong direct engagement and influence. Weekly reporting. Monthly presentations. Negotiation for allocations and conflict resolution. - Autonomy: Run the Global S&OP process and Partner in the Global S&OP COE. Run forecasting and demand planning processes. Leader of ERP transformation. Design the process of allocations for BrandCos. Working knowledge of financial systems - esssbase, Portfolio management through PLM and PRM processes. Design and implement the inventory management for the Markets - including defining the critical buckets. Portfolio segmentation principles for the S&OP management. - Budget: Headcount cost of S&OP organization. Headcount cost of Planning organization. Headcount cost of Logistics organization. HQ Planning and Logistics budget. - Indicators of success: Transform the PR into an End to End Integrated Supply organization. FA 75%, Bias +/- 5%, FA/Bias comparable to key competitors in USA/CAN. SSOS. CFR >98.5% OTIF >95% DOH ambition >300m in 3 years. S&R plan for Logistics in line with ESG targets. iSay >80% Pernod Ricard in the top 25 Best Supply Chain Organizations of Gartner. - Quality, Health, Safety, & Environment missions: - Manager (hierarchical management) drives: Guarantees the conformity of all processes and equipment's. Ensures the daily QSE management of its teams, anticipates and prevents QSE risks. Is responsible for the risk analysis of its sector and the associated operational control. Drives continuous improvement as well as its process and the achievement of set objectives. Is responsible for cause analysis (non-compliance, QSE incidents). Leads and is responsible for the deployment of the safety culture (personal safety and SDA) in the sector, promotes virtuous behaviors and celebrates best practices. Drives the implementation of the Group requirements related to MHE management. Is responsible for his/her own safety and that of others (shared vigilance) and involves and consults employees on QSE issues. Leads the interventions of external companies Must ensure that each member of his or her team has been trained and has the necessary authorizations and clearances to carry out his or her work . - Level of study: Preferably BA/BSC in Business related subject matter (Business Admin, Economics,). - Certifications / Titles / Entitlements/ Licenses: Expert in one of the common ERP suits: SAP, Anaplan, etc. Ideally completed one or more implementations. - Required years of professional experiences: >12-15 years. Knowledge/ Experience in forecasting, Demand planning statistical forecasts, lead a Regional, or Global S&OP, - Other mandatory technical skills: Expert in S&OP, IBP. Knowledge in Logistics management. Knowledge in VSM. Omnichannel, e-commerce, Pure channel experience. - Languages: English: Required. French: Asset. Other: Asset. - Tools: ERP Suites (SAP or Anaplan a plus). Power Bi. Excellent use of Word, Excel and Powerpoint. - Leadership Attributes skills that are critical to have for this position: Build effective teams. Consumer Focused. Drives results. Courage. Strategic mindset. Drives engagement. Strong change agent. When you join Pernod Ricard, you'll experience a workplace that is rich in heritage, driven by our iconic brands and a long-standing commitment to sustainability, safety, and giving back to the people and communities where we work. We know that happiness at work starts with that feeling of belonging you get from an inclusive culture where being uniquely you is celebrated. Our values are lived, they drive our behaviors, and it's what brings our culture to life. Our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. We offer a flexible work policy, with most of our positions offering a hybrid option with flexibility to work remotely 2 days a week. As a global employer, we understand that not everyone's working hours are the same, and we empower our employees to work the hours that make the most sense for them and their team's schedules. We offer employees great benefits and perks to toast to a life filled with support. Check out PRUSABenefits.com for details. Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training, and experience, and does not and will not, discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms. Pernod Ricard USA is committed to the full inclusion of all qualified individuals. As part of this commitment, Pernod Ricard USA will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. To request reasonable accommodation during the application process, contact us at PR_NA_***********************************. Job Posting End Date: Target Hire Date: 2025-10-18 Target End Date:

GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world's largest, rare disease data sets. For more information, please visit *************** Summary We are seeking a strategic and execution-oriented Vice President of Operations and Engagement to serve as the operational backbone of the business organization. This role sits at the critical intersection of marketing, sales, and customer success - owning the systems, processes, and some of the programs that drive customer engagement, conversion, and growth. The ideal candidate is a strategic systems thinker who combines deep technical expertise in marketing technology and CRM platforms with strategic capabilities in account-based marketing and customer lifecycle optimization. You will be responsible for building the infrastructure and programs that enable our teams to work efficiently, engage customers effectively, and achieve measurable business outcomes. This role requires deep strategic thinking, excellent cross-functional collaboration skills, a love for applying data to drive results, and the ability to architect operational strategies across diverse audiences (healthcare, life science, and consumers). Job Responsibilities Strategic Leadership & Analytics Own comprehensive marketing funnel analytics that measure effectiveness from first touch through revenue Develop and deliver executive-level reporting on overall marketing funnel performance, including stage-by-stage conversion rates, velocity metrics, and bottleneck identification Conduct rigorous ROI analysis across all marketing channels, campaigns, and programs with clear attribution modeling Provide strategic recommendations for funnel optimization based on data insights, including budget reallocation, process improvements, and program enhancements Build multi-touch attribution models that accurately measure marketing contribution to pipeline and revenue Create predictive models and forecasts that inform resource planning, investment decisions, and growth projections Identify and evaluate AI-powered tools and technologies that can drive operational efficiencies Implement and scale AI-led processes for marketing automation, customer segmentation, and engagement optimization Deliver regular business reviews showcasing pipeline contribution, ROI by channel/program, conversion trends, and strategic opportunities Partner with executive leadership on strategic planning, go-to-market optimization, and technology investment decisions Champion a culture of data-driven decision making, AI-enabled innovation, experimentation, and continuous learning Salesforce & Lifecycle Management Own the Salesforce platform strategy, architecture, and optimization to support the customer lifecycle Lead CRM administration, data governance, and system integrations across the martech and sales tech stack Design and implement sophisticated lead scoring, routing, and lifecycle stage management frameworks Build automated workflows and nurture programs that move prospects and customers through the funnel efficiently Ensure data integrity, hygiene, and compliance across all customer data systems Develop dashboards and reporting infrastructure to provide visibility into pipeline, conversion metrics, and customer health Partner with IT and revenue operations on system implementations, upgrades, and integrations Manage marketing automation platforms (HubSpot, Pardot, etc.) and their integration with Salesforce Create segmentation strategies that enable personalized engagement at scale Account-Based Marketing (ABM) Partner with sales leadership to align on target account lists, engagement strategies, and success metrics Develop and execute the company's account-based marketing strategy for target accounts and segments Build the ABM framework including account selection criteria, tiering, and engagement playbooks Partner with teams on account research, intent data analysis, and account intelligence to inform targeting and personalization Create multi-channel ABM campaigns that orchestrate personalized touchpoints across marketing channels Implement ABM technology platforms to enable behavioral targeting (6sense, Demandbase, Terminus, etc.) and ensure proper integration Measure and report on ABM program effectiveness including account engagement, pipeline velocity, and win rates Develop account-level content, assets, and experiences tailored to high-value opportunities Scale ABM approaches from 1:1 (strategic accounts) to 1:few and 1:many programs Foster tight collaboration between marketing and sales on account strategy and execution Operations & Project Management Own marketing operations including campaign operations, process documentation, and workflow optimization Lead cross-functional project management for major initiatives, product launches, and strategic programs Establish and optimize processes for campaign execution, content management, and lead management Manage vendor relationships and contracts for all marketing and communications technology platforms Drive adoption of new tools, processes, and best practices Implement agile project management methodologies to improve speed and quality of execution Team Leadership Build and lead a high-performing team across operations, ABM, and project management disciplines Mentor and develop team members with clear career paths and growth opportunities Foster collaboration across marketing, sales, customer success, and product teams Manage budget and resource allocation for operations, technology, and programs Establish clear goals, accountability, and performance management frameworks People Manager Yes Education, Experience, and Skills Required Experience 12+ years of experience in marketing operations, sales operations, or revenue operations roles 5+ years in leadership positions managing teams and complex operational functions Deep expertise with Salesforce (Admin certification preferred) and marketing automation platforms Proven track record implementing and scaling account-based marketing programs Strong background in customer lifecycle management, lead management, and funnel optimization Experience with martech stack management and system integrations Demonstrated success in sales/marketing enablement and cross-functional project management Proficiency with analytics, reporting, and business intelligence tools Technical Skills Expert-level Salesforce knowledge including Sales Cloud, Marketing Cloud, and Einstein Analytics Hands-on experience with marketing automation platforms (e.g. Marketo, HubSpot, Eloqua, Pardot) Familiarity with ABM platforms (e.g. 6sense, Demandbase) Understanding of API integrations, data architecture, and system workflows Proficiency with project management tools (Monday.com, Jira) Work Environment This is a fully remote position. The employee will work from a home office or other suitable remote location with reliable high-speed internet access. Work is performed in a climate-controlled environment using standard office equipment including computer, phone, and video conferencing tools. Your standard work schedule and hours will be established in collaboration with your leader and may be adjusted to align with evolving business needs. Physical Demands This is a sedentary role requiring prolonged periods of sitting while working at a computer. Physical demands include: Sitting for extended periods (up to 8 hours per day) Repetitive use of hands and fingers for typing and mouse operation Visual acuity for reading computer screens and documents Ability to communicate effectively via phone and video calls Occasional lifting of up to 10 pounds (office supplies, equipment) Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. #LI-REMOTE Pay Transparency, Budgeted Range$275,000-$305,000 USD ~ Science - Minded, Patient - Focused. At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care. Experts in what matters most. With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry's genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust. SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES. From sequencing to reporting and beyond, our technical and clinical experts are providing guidance every step of the way: TECHNICAL EXPERTISE High-quality testing : Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved. Advanced detection : By interrogating genes for complex variants, we can identify the underlying causes of conditions that may otherwise be missed. CLINICAL EXPERTISE Thorough analysis : We classify variants according to our custom adaptation of the most recent guidelines. We then leverage our rich internal database for additional interpretation evidence. Customized care : Our experts review all test results and write reports in a clear, concise, and personalized way. We also include information for research studies in specific clinical situations. Impactful discovery : Our researchers continue working to find answers even after testing is complete. Through both internal research efforts and global collaborations, we have identified and published hundreds of new disease-gene relationships and developed novel tools for genomic data analysis. These efforts ultimately deliver more diagnostic findings to individuals. Learn more About Us here. Our Culture At GeneDx, we are dedicated to cultivating an environment where creativity and innovation thrive. We believe in the power of community and collaboration, where diverse perspectives are embraced, and every voice contributes to our shared success. Our team is a vibrant mix of professionals who challenge and support each other in equal measure, fostering growth both personally and professionally. When you join us, you're not just taking on a job-you're joining a movement. A movement that champions curiosity, embraces change, and believes in making an impact, one patient at a time. Cultural principles we live by: Be bold in our vision & brave in our execution. Communicate directly, with empathy. Do what we say we're going to do. Be adaptable to change. Operate with a bias for action. Benefits include: Paid Time Off (PTO) Health, Dental, Vision and Life insurance 401k Retirement Savings Plan Employee Discounts Voluntary benefits GeneDx is an Equal Opportunity Employer. All privacy policy information can be found here.

About NavaNava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges. As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good. Position summary The Vice President of Operations and Automation provides strategic leadership and drives operational excellence across Growth, Delivery, IT, and Business Services for Nava's rapidly scaling professional services organization. The incumbent centers delivery success and designs, runs, and adapts our operations to be efficient, scalable, and enable all delivery teams to thrive even as their needs change. They transform operational capabilities through innovative automation strategies, process optimization, and shared services approaches that support Nava's strategic objectives.All duties will be in service of Nava's values: Be Active Stewards, Impact over Ideology, Build Together, Inclusion is Essential and Progress Takes Work.What you'll do Developing and implementing comprehensive core operational strategies across Delivery, IT, and Business Services functions Creating a shared services framework that ensures seamless collaboration and efficiency across organizational units Designing and executing scalable, compliant operational models that support the company's strategic and growth goals Overseeing build vs buy decisions for enterprise-wide tooling and automating core operations Managing operational budgets and resource allocation across functional areas Providing executive-level reporting on operational performance and strategic recommendations Reimagining relevant core operations to be natively agent-based to simplify processes at increasing scale Leading the development and implementation of automation initiatives, including applications of AI toolchains to improve streamline processes, across all operational domains Identifying opportunities for process improvement and technological integration to increase organizational productivity Developing and maintaining operational dashboards and metrics tracking systems Evaluating and implementing automation technologies and tools Minimizing the rate of overhead cost growth through strategic investments Overseeing the selection, implementation, and optimization of enterprise-wide operational systems Ensuring seamless integration between operational technology platforms Driving digital transformation initiatives that enhance operational efficiency Continuous improvement on data structures to enable higher leverage work Building and mentoring high-performance operational teams Fostering a culture of innovation, continuous improvement, and operational excellence Developing talent acquisition and retention strategies for operational roles Required skills Minimum 7+ years of progressive leadership experience in professional services operations Proven track record of successfully managing automating core operations in a scaling organization Advanced skills in ensuring operational excellence and continuous process improvement methodologies Strong technology implementation and systems integration background Exceptional strategic planning and analytical capabilities Demonstrated success in leading change management initiatives, including introducing new technologies, optimizing workflows, and fostering a culture of continuous improvement Deep knowledge of compliance, risk management, and data governance frameworks Proven ability to manage vendor relationships and contract negotiations to ensure cost-effective and high quality service from third-party service providers Ability to mentor and develop high-performing teams in a dynamic, growth-oriented environment Experience driving cross-functional collaboration between business, technology, and delivery teams Familiarity with leveraging data visualization platforms, dashboards, and reporting tools to drive informed decision-making at the executive level Desired skills Demonstrated experience in Government Contracting (GovCon) environment Other requirements All roles at Nava require the following: Legal authorization to work in the United StatesAbility to meet any other requirements for government contracts for which candidates are hired Work authorization that doesn't require visa sponsorship, now or in the future May be subject to a government background check or security clearance, depending on the contract Perks working with NavaHealth coverage - comprehensive medical, dental, and vision plans to support your overall health needs Insurance coverage - Nava provides disability, life, and accidental death insurance at no cost Time off - vacation, holidays (including Juneteenth), and floating holidays to rest and recharge Company holidays - enjoy 12 paid federal holidays each year on top of your regular PTOAnnual bonus - when Nava meets its goals, eligible employees receive a performance-based annual bonus Parental leave - paid time off for new parents, plus weekly meals delivered to your home Wellness program - full platform offering physical, mental, & emotional health resources & support tools Virtual care - see doctors online with no copay through UnitedHealthcare's virtual visit program Sabbatical leave - earn extended unpaid leave after continuous service for personal growth or rest 401(k) match - Nava matches 4% of your salary to support your retirement savings plan Flexible work - remote-first environment with flexibility built around your schedule and responsibilities Home office setup - company laptop & setup assistance provided via Staples for remote work needs Utility support - monthly reimbursement to help offset eligible home office utility expenses Learning opportunities - internal training programs and resources to help grow your professional skills Development opportunities - LinkedIn Learning access & an annual allowance for courses, tuition, & certs Referral bonus - get rewarded when you refer great people who join the Nava team Commuter benefits - pre-tax commuter programs to support in-office travel when applicable Supportive culture - A collaborative and remote-friendly team environment where people genuinely care LocationWe have fully remote options if you reside in one of the following states: Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Stay in touch Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community. Please contact the recruiting team at ********************** if you would like to request reasonable accommodation during the application or interviewing process. We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.

Job DescriptionDescription Be a Part of our Team! Join a working team that is dedicated to the mission of the work we do! Teaching Strategies is an innovative edtech organization focused on connecting teachers, children, and families. As front runners in the early childhood education market, we build dynamic, top-quality digital products that integrate all of the essential elements of a high-quality solution: curriculum, assessment, professional development, and family engagement. We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers who are doing the most important work there is, teaching children to become creative, confident thinkers. Position Overview As Vice President of Revenue Operations (“RevOps”), you will be responsible for building and executing the strategy, analytics, and processes that power our go-to-market (GTM) engine and ensure we consistently hit our targets. You'll serve as the connective tissue among Finance, Marketing, Sales, Operations, and Partner Success, ensuring that our revenue operations are tightly aligned, data-driven, and scalable. This role is ideal for an experienced RevOps professional who thrives in a mid-market SaaS environment-where operational excellence, data integrity, and cross-functional collaboration directly influence growth and retention and position our investors for a successful exit. Specific Roles & Responsibilities: GTM Strategy & Alignment Partner with our Sales, Marketing, and Partner Success leaders to define and operationalize the company's growth strategy and identify ways to capture more of our Total Addressable Market Refine design of our GTM organization, territories, quotas, and headcount Optimize compensation plans and special incentives to best align with our growth strategy Deal Pricing & Execution Support Orchestrate Deal Desk to provide an efficient process for cross-functional alignment Own pricing and packaging/bundling expertise to co-optimize win rates and gross margin Calculate commissions consistent with compensation plans Provide ongoing support to salespeople to win and close deals Analytics, Reporting & Planning Support FP&A team with analytics, reporting, budgeting, and forecasting processes for pipeline, bookings, ARR, retention, and revenue Design and maintain executive dashboards covering pipeline health, win and conversion rates, churn, expansion, and other key metrics Equip marketing with quantitative evaluation of sales enablement investment. Identify and champion insights that inform new deals and improve sales productivity, forecasting accuracy, pipeline velocity, and customer retention Process Optimization Continuously refine GTM workflows and processes to increase efficiency and reduce friction between teams Collaborate with COO team to enforce data hygiene, governance, and compliance across systems and teams Evaluate and integrate new tools that drive productivity, automation, and insights Team Management Manage and develop a small yet high-impact team to deliver on this mandate Qualifications: 8+ years of experience in Revenue Operations, Sales Operations, or Business Operations in B2B SaaS organizations Proven success supporting annual planning, territory design, quota and target setting, and compensation alignment Deep understanding of subscription-based business models, GTM funnel metrics, and customer lifecycle dynamics Proficiency in CRM and analytics tools (Salesforce required; experience with PowerBI, Databricks, or Tableau preferred) Strong leadership, stakeholder management, and communication skills Comfortable balancing strategic planning with hands-on execution and detail Prior experience managing a team Why Teaching Strategies At Teaching Strategies, our solutions and services are only as strong as the teams that create them. By bringing passion, dedication, and creativity to your job every day, there's no telling what you can do and where you can go! We provide a competitive compensation and benefits package, flexible work schedules, opportunities to engage with co-workers, access to career advancement and professional development opportunities, and the chance to make a difference in the communities we serve. Let's open the door to your career at Teaching Strategies! Some additional benefits & perks while working with Teaching Strategies Teaching Strategies offers our employees a robust suite of benefits and other perks which include: Competitive compensation package Employee Equity Appreciation Program Health and wellness insurance benefits 401k with employer match Flexible work environment Unlimited paid time off (which includes paid holidays and Winter Break) Paid parental leave Tuition assistance, professional development, and opportunities for career growth Best in class technology equipment for every employee Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field Teaching Strategies is an equal opportunity employer and is committed to fostering a workplace where everyone can thrive. Equal Employment Opportunity (EEO) Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act (EPPA)

Who We Are Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach to kidney care. We believe patients living with kidney disease deserve the best care. We are committed to improving patient outcomes and improving quality of life by delaying disease progression, shifting care to the home, and accelerating kidney transplants. We help nephrologists focus on the right patients at the right time across the full care spectrum. We do this by providing them with the best-in-class interdisciplinary clinical resources, analytical insight and tools, and services to patients. We listen to the needs of our patients, our employees, and our client partners, continually working to push beyond the status quo in which the care system manages patients today. Who You Are You are devoted, compassionate, and enjoy being on the front lines of healthcare, changing the lives of patients by supporting them and the team by focusing on customers. You're excited about being part of a team that is building a healthcare delivery model that ensures the highest possible quality of life and best outcomes for those in our care. You believe people living with kidney disease deserve the best person-centered, holistic, comprehensive care and want to influence the healthcare system to drive towards that. You thrive in innovative and evolving environments with high rates of change. Your Role As a VP, Market Operations with Evergreen Nephrology, you are responsible for operational performance and partner-level P&Ls for several markets and states. The VP will be the principal point of contact for executive leadership at Evergreen and JV practices, working to re-orient to Evergreen's vision daily through attendance at partner, practice-level meetings, as well as engagement with market front line staff. A results-driven leader, the VP thrives on scaling operations, optimizing financial performance and driving efforts with a high degree of ownership. Reporting to SVP, Market Operations, this role is instrumental in market expansion, including new implementations, launching innovative services, and ensuring financial performance across regional P&Ls. While this is a remote position, it will support partners in the following states - MN, MI, TN. This role will require 25-50% travel. Role Responsibilities Utilize your knowledge of Value Based Care (VBC) to translate our operational and clinical model in a way that engages and drives internal and external stakeholders in strategic execution and partnership Build and manage high-performing regional operations teams to drive success in value-based care Leverage performance reporting and analytics, clinical quality improvement initiatives, and a collaborative approach with clinicians and staff to achieve better population health outcomes that align with payer contracts and requirements Develop strategies to expand key partnerships with providers, post-acute facilities, and hospitals and assist with executing value-based care contracting activities that improve patient outcomes and reduce total cost of care In partnership with the Clinical Operations team, track performance and identify opportunities for improvement. Work with Evergreen's central teams to ensure optimized performance of our core business (Engagement & Growth, Reduced TME, Documentation, and Quality) for the market/JV In partnership with the Business Operations team, own the launch of new product launches within the market. The work involves understanding local market dynamics to orchestrate successful product launches Develop trust and lead by influence to drive continuous practice transformation through strategic co-creation with partners, IDT optimization, effective communication, and management of P&L Be a culture champion - cultivating a culture of high performance, transparency, trust, and collaboration Be accountable to develop, set agendas, and own preparation of concise and effective presentation materials and resources required to support and lead board meetings, partner JOCs, and KCE Governing Body Meetings Other duties consistent with this role, as assigned Required Qualifications Bachelor's degree in business, healthcare administration, or have the equivalent relevant experience. Minimum 10 years' experience in multi-site healthcare services/direct patient-care businesses, with at least 5 years in leadership and management positions Experience working with providers in a Value Based Care environment Deep understanding of business continuity and ability to build resiliency into business processes / systems Proven leader in developing talent; delegating and iterating with your team by leveraging individual strengths and using innovative methods for growth opportunities Ability to build trust and respect quickly with internal and external stakeholders, resulting in meaningful relationships, clear communication, and leadership through change management Intermediate skills with MS Office Suite of products including Outlook and Teams Able to work effectively in a primarily remote environment: Home internet must support a minimum download speed of 25 Mbps and upload speed of 10 Mbps. Cable, Fiber, or DSL connections hardwired to the internet device are recommended Evergreen will provide remote employees with telephony applications and equipment to meet the business requirements for their role Employees must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Preferred Qualifications Master's Degree Compensation The pay range for this role is $200,000 to $220,000 annually. Exact pay is determined based on experience, education, demand for the role, and other role-specific factors. This role is also eligible for an annual bonus. Benefits Evergreen Nephrology's total rewards program is designed to support you in and outside of work. You can expect: Flexible time off policy 12 paid holidays per year Medical, dental, vision and life insurance, including an HSA with employer match Reimbursement for continuing medical education for eligible roles A 401(k) program where Evergreen matches up to 4% of contributions Paid parental leave A robust training and development program that starts with onboarding and continues throughout your career with Evergreen Nephrology Evergreen Nephrology is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other protected category under local, state or federal laws. If you are an applicant with a disability who requires reasonable accommodation for any part of the hiring process, please contact us for assistance at **********************************.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a VP of Operations in United States. This role offers an exciting opportunity to lead operational strategy and execution for a dynamic software and payments business. As VP of Operations, you will oversee day-to-day activities, align cross-functional teams, and ensure operational efficiency across multiple business units. You will drive revenue enablement, improve processes, and implement scalable systems to support growth and profitability. The position requires collaboration with senior leadership to deliver predictable results, enhance customer satisfaction, and mentor emerging leaders. You will operate in a fast-paced, technology-enabled environment, making a direct impact on the success of the business and its clients. This role provides exposure to innovative software and payments platforms, with the ability to influence strategic priorities and operational excellence. Accountabilities: Lead day-to-day operations and ensure alignment with strategic goals and priorities. Drive revenue enablement by coordinating sales, customer success, and support functions. Establish and optimize scalable processes, performance metrics, and operational frameworks. Partner with senior leadership on growth strategies, business reviews, and execution planning. Mentor and develop leadership talent across the organization to build high-performing teams. Monitor operational performance and implement continuous improvement initiatives. Ensure consistent delivery of customer satisfaction, profitability, and operational efficiency. Requirements 15+ years of leadership experience in software, SaaS, or technology-enabled businesses. Proven track record of scaling multi-business unit operations, preferably in a portfolio or PE-backed environment. Strong operational and financial acumen with experience managing P&L responsibilities. Expertise in process improvement, organizational design, and KPI-driven management. Ability to lead and influence cross-functional teams without direct authority. Excellent communication, change management, and leadership presence. Bachelor's degree in business, operations, or related field; MBA preferred. Benefits Competitive compensation package with performance-based incentives. Comprehensive health, dental, and vision coverage. Flexible work environment with remote options. Paid time off, vacation, and holidays. Opportunities for professional development and leadership growth. Inclusive workplace culture valuing diversity of thought and experience. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1

Vice President, Operations Remote - United States | Full-Time | Canals AI About Canals Canals is a bootstrapped, profitable startup transforming wholesale distribution-a trillion-dollar industry-with AI. Our platform integrates directly with the systems distributors already use, automating tedious workflows and eliminating failure points in the movement of physical goods around the world. We're a 55-person, fully remote team (40 in engineering) distributed across North and South America, operating at millions in ARR and scaling rapidly without outside funding. Our customers rely on Canals to power their end-to-end operations-from orders to payments-with speed, accuracy, and intelligence. The Opportunity As we scale, operational excellence becomes mission-critical. We're looking for a Vice President of Operations to own execution across the company-driving alignment between product, customer success, and go-to-market teams while building the systems that support sustainable growth. This is a senior leadership role that blends strategic thinking with hands-on operational rigor. You'll define how we work, measure performance across functions, and ensure the organization continues to deliver world-class reliability and customer experience as we scale. What You'll Do Lead and scale operations across customer success, implementation, support, and internal process optimization. Design and implement operational systems, KPIs, and reporting that improve visibility, accountability, and performance. Partner with product and engineering to align operational capabilities with product development and customer outcomes. Work cross-functionally with sales, marketing, and finance to ensure seamless customer onboarding and retention. Build and lead a high-performing team, fostering a culture of ownership, clarity, and continuous improvement. Drive operational strategy-from resource planning and vendor management to margin optimization and efficiency gains. Represent Operations at the executive level, translating strategic objectives into actionable, measurable plans. What We're Looking For 10+ years of experience in operations, business strategy, or general management, ideally in B2B SaaS or supply-chain tech. Proven success scaling a high-growth organization or leading cross-functional operations in a startup environment. Exceptional analytical and systems-thinking skills; data-driven and process-oriented. Strong leadership presence, capable of influencing across teams and driving clarity through complexity. Hands-on and adaptable-comfortable switching between strategic planning and tactical execution. Prior experience in logistics, payments, or AI-powered platforms is a plus. Why Join Canals Bootstrapped & profitable: stable foundation, long-term orientation, and zero investor pressure. Massive market: help modernize one of the largest and most fragmented industries on the planet. High-impact role: shape company-wide operations and directly influence growth, margin, and customer success. Collaborative, remote-first culture: work anywhere in the U.S. alongside exceptional teammates. Meaningful work: build the systems that power global supply chains with AI.

Summary An exciting opportunity is available for a dynamic, strategic, and results-driven operational leader to join a fast-growing, multi-site healthcare practice. This individual will play a pivotal role in overseeing and optimizing operations across multiple outpatient clinical sites, including pain management and primary care services. Reporting directly to the practice owner, this individual will be instrumental in shaping the organization's transition from a start-up mindset to a stable, scalable, and mature healthcare operation. This is a highly visible and hands-on leadership role that will oversee office managers, mentor operational leaders, drive strategic initiatives, and maximize service-line profitability across several locations. The ideal candidate is passionate about operational excellence, people development, and continuous improvement in healthcare delivery. Key Duties and Responsibilities Lead and oversee daily operations across four medical practice sites (3 pain management centers and 1 primary care clinic) Supervise and mentor a Director of Operations and site-specific Office Managers Evaluate and enhance operational processes, implement standard operating procedures (SOPs), and ensure compliance with organizational expectations Travel regularly between locations (Phoenix, Peoria, Mesa, and Sun City West) based on operational needs Review and improve revenue cycle processes, such as patient collections and AR management Analyze the financial performance of each service line to identify opportunities for cost reduction, revenue growth, and overall profitability Assist in vendor management and contract negotiations to optimize pricing and services Support strategic planning and feasibility analysis for new service offerings, including market research, cost evaluation, staffing, and operational planning Contribute to team-building, employee retention, and organizational culture by fostering stability and clarity in roles and responsibilities Ensure accountability and consistency across teams by reinforcing job descriptions, reporting lines, and expectations Collaborate closely with the owner/physician to drive innovation while protecting intellectual property and operational strategies. Other duties as assigned. Required Qualifications Proven experience in a senior operational leadership role Experience managing multi-site healthcare operations Demonstrated expertise in financial and operational analysis, cost management, and revenue optimization Strong background in staff supervision, coaching, and developing operational leaders Exceptional problem-solving skills and the ability to manage complex, dynamic environments Ability to travel regularly within the greater Phoenix area Excellent interpersonal and communication skills Highly organized, adaptable, and capable of executing both strategic and tactical initiatives. Desired Qualifications Previous experience in a pain management specialty practice or outpatient surgical setting Experience implementing SOPs and scaling operations in a high-growth medical environment Understanding of billing practices and revenue cycle management in a healthcare setting Familiarity with evaluating new service lines and conducting ROI and feasibility studies Strong vendor negotiation and contract review skills Comfortable mentoring teams with varying levels of experience in management roles Location and Work Type Phoenix, AZ Primarily On-Site with Occasional Remote Flexibility This is a hands-on role that requires physical presence at clinic locations throughout the week, based on needs. While some work-from-home flexibility is offered, especially for administrative tasks, consistent on-site leadership is critical. If you're interested, please reply to this advertisement or directly email your resume to me at *********************** or by calling/texting **************. I strive to reply within 48 hours. Looking forward to connecting with you soon. Thank you!

Redpanda is pioneering the Agentic Data Plane (ADP) - a new category in AI infrastructure that makes it simple and secure to connect AI agents with enterprise data and systems. Built on a multi-modal data streaming engine, Redpanda empowers agentic applications that reason and act in real-time with speed, autonomy, and precision. Global leaders including Activision Blizzard, Cisco, Moody's, Texas Instruments, Vodafone and 2 of the top 5 banks in the U.S. rely on Redpanda to process hundreds of terabytes of data a day. Backed by premier venture investors Lightspeed, GV and Haystack VC, Redpanda is a diverse, people-first organization with teams distributed around the globe. About the Role: We are seeking a strategic and execution-focused VP of Revenue Operations to lead and scale our GTM operations and infrastructure. This role will be central to aligning Sales, Marketing, Customer Success, Finance, and Product teams - ensuring operational excellence, data integrity, and predictable growth across the GTM efforts of the company. As a key member of the leadership team, you'll architect and improve upon the systems, processes, and analytics foundations to enable us to accelerate growth. Scope of Responsibilities: Strategic Planning and Sales Architecture Partner with GTM leadership on resource planning, territory design, and similar Own end-to-end sales systems/processes that scale and grow Evaluate and implement tools to drive productivity/efficiency Process Excellence and Operational Efficiency Continually improve all aspects of sales process, lead to renewal Collaborate with GTM team to improve key indicators - e.g. pipeline conversion rates Oversee quote-to-cash, deal desk, sales stages, and improve visibility and results Develop metrics, reporting (trends), and KPI's to measure impacts of process/initiatives Incentives and Performance With Finance, own Sales Planning process for GTM teams (capacity, coverage, quotas) Ensure plans motivate behavior, reward performance, and meet company needs/plans Change Management We are a high-growth, iterative company that is not afraid to experiment and change Ensure transitional needs are met - process, tooling, strategy, enablement Focus on clarity and simplicity with well-developed communication plans Team Leadership and Development Build and develop team, striving to be best-in-class Revenue Operations organization Further our culture of accountability, innovation, and continual improvement Lead by example across all GTM organizations What You Bring: A proven, referenceable track record of scaling revenue in high-growth B2B SaaS Deep understanding of GTM systems and processes (CRM, reporting, AI, automation) Demonstrated success driving improvements across full funnel Analytical prowess - metrics that matter (coverage, accuracy, conversion, cycle times) Strong communication skills - bridge strategy to execution Comfortable with fast-paced, sometimes ambiguous environments and decision-making Position Requirements: 5+ years in Revenue Operations leadership in SaaS sales Operational excellence and cross collaboration with stakeholders such as finance, marketing and sales Strong systems experience running a revenue operations team Nice to have: Data infrastructure or data streaming M&A Experience Force management or Challenger training Experience in both early-stage startups and scaling post-Series B+ organizations U.S. base salary range for this role is $235,000 - $245,000, not including bonus and/or commission. Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process. Redpanda is used by Fortune 1000 enterprises pushing hundreds of terabytes a day, as well as by the solo dev prototyping a React application on her laptop. Think of it as a streaming data API platform that scales with you from the smallest projects to petabytes of data distributed across the globe. Join Redpanda if you'd enjoy being part of a fast-moving, 100% remote organization with team members around the globe and a culture based on trust, transparency, communication, and kindness. #LI-Remote

Role OverviewSodexo Live! is seeking a Vice President of Operations for our Airport Lounge Business Segment. We are looking for an inspirational, dynamic, and passionate leader of premium hospitality food & beverage operations. This position reports directly to the Senior Vice President, Operations and has 5 to 6 direct reports. This is a remote position with 70% travel initially and there after up to 50%Candidates should reside on the East Coast or Central and must reside near a major airport. The Vice President of Operations will lead a $160M portfolio that will manage approx. 26-30 Club - Lounges across the United States and will have responsibility for maintaining and developing client relationships, operational execution, and business planning. You will be a key member of the leadership team, actively supporting business operations, and segment strategic initiatives. The ideal candidate will possess high standards for food and hospitality and be able to translate that into action, inspiration, and accountability within their team. You will be responsible for retaining all current business, developing strong teams, and optimizing profitability to help grow the business. This role requires frequent travel to the lounge locations in your operations portfolio of business and is an exciting opportunity to work with your team to apply your current food & beverage operations leadership experience/knowledge to be the bridge that connects, motivates and influences the greater team towards achieving organization goals while identifying and developing future leaders.

Kenai Therapeutics (Kenai) is a biotechnology company pioneering next generation approaches to cure neurological conditions. The Company utilizes induced pluripotent stem cell (iPSC) technology, a Nobel Prize-winning breakthrough that enables scientists to manufacture any human cell, to generate Kenai's off-the-shelf neuron replacement therapeutics. By focusing on an iPSC technology platform, and forging partnerships with global leaders in surgical delivery and clinical development, Kenai is dedicated to advancing a best-in-class pipeline targeting neurological conditions. Kenai Therapeutics closed an $82 million Series A financing in 2024, co-led by Alaska Permanent Fund Corporation, Cure Ventures and The Column Group, with participation from Euclidean Capital and Saisei Ventures. Reporting to the Chief Medical Officer (CMO), the Vice President of Clinical Operations is a senior leadership position responsible for overseeing and advancing all clinical operations activities across the organization. This role will serve as the strategic and operational leader, ensuring the successful execution of clinical trials, with a focus on meeting project milestones, timelines, and regulatory requirements. The VP of Clinical Operations will collaborate closely with executive leadership, functional heads, and external stakeholders to drive the clinical program's success, from early-phase trials through post-marketing surveillance. Responsibilities Strategic Leadership: Develop and execute clinical operations strategies to support company objectives and ensure alignment with the broader business goals. Collaborate with senior leadership, including the CMO, to shape and execute the clinical development strategy, ensuring it meets regulatory, scientific, and commercial needs. Clinical Trial Oversight: Lead the planning, design, and execution of clinical trials, ensuring adherence to timelines, budgets, regulatory standards (GCP/ICH), and quality expectations. Oversee the creation and execution of critical clinical documents, including study protocols, clinical study reports, investigator brochures, and safety monitoring plans. Resource and Vendor Management: Develop resourcing strategies to support clinical program needs, ensuring adequate and efficient allocation of resources for both internal and outsourced activities. Identify, select, and manage external vendors, CROs, and other partners, ensuring high performance and adherence to project goals and timelines. Cross-Functional Collaboration: Lead and collaborate with other functional areas, including Regulatory Affairs, Medical Affairs, Biometrics, and Research, to ensure integration of project goals and efficient execution of clinical programs. Provide guidance and support to Clinical Operations teams, shaping department strategy and performance standards. Stakeholder Engagement: Serve as a key representative of Clinical Operations in interactions with external stakeholders, including KOLs, patient advocacy groups, regulatory agencies, and vendors. Ensure the patient voice is integrated into the planning, design, and execution of clinical trials. Budget and Forecasting: Oversee the clinical trial budgets, resource allocation, and financial forecasting, ensuring projects are delivered on time and within budget. Provide regular updates to executive management on the status of ongoing clinical programs and trials. Regulatory Compliance & Safety: Ensure that all clinical trials comply with applicable regulatory guidelines, including FDA, EMA, and ICH standards. Collaborate with the pharmacovigilance team to monitor and evaluate the safety profile of drugs under investigation, ensuring continuous safety monitoring and compliance. Team Leadership & Development: Lead, mentor, and develop a high-performing Clinical Operations team, providing coaching, training, and career development opportunities. Foster a culture of collaboration, quality, and excellence within Clinical Operations and across the organization. Qualifications REQUIRED: Experience in cell and gene therapy, deployed for interventional studies in the nervous system Minimum 15 years of experience in clinical operations, with at least 10 years in leadership roles within the pharmaceutical or biotechnology industry. A bachelor's degree in life sciences (or related field) is required; an advanced degree (e.g., MBA, PhD) is preferred. Proven experience in managing both early-phase and late-phase clinical trials, including vendor management and outsourcing. Strong understanding of regulatory requirements (FDA, EMA, ICH), GCP, and clinical trial design. Demonstrated success in building and leading cross-functional teams, mentoring staff, and driving organizational change. Excellent strategic thinking and problem-solving skills, with the ability to navigate complex issues and make data-driven decisions. Exceptional written and verbal communication skills, with the ability to present complex clinical data and trial parameters to both internal and external stakeholders. Proficient in Microsoft Office Suite; experience with clinical trial management systems (CTMS) and other clinical development tools is a plus. Additional Details This is a remote position open to individuals in the United States, with travel requirements. The role will require travel to clinical study sites and external vendors as needed to manage relationships and to provide technical and project oversight, as well as periodic face-to-face team meetings. The travel time is expected to be roughly 25% of total working hours. The salary range for this position is $270,000 USD to $305,000 USD annually. This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

The Agency is a global, boutique real estate brokerage representing a portfolio of properties across the world's prime markets and celebrated destinations. The Agency is one of the fastest-growing luxury, boutique brands in the world. Our clients and agents benefit from our international team across in-house creative, public relations, and technology. The Agency has closed more than $60 billion in real estate transactions since 2011, comprising over 120+ offices in 11 countries and counting. The Position The Vice President of Global Partner Operations co-manages the successful integration, performance, and growth of The Agency's global partner offices. This role ensures operational excellence through proactive engagement, financial health assessments, strategic planning, and accountability across all markets. Acting as a brand ambassador and liaison between Global Partners and internal departments, this position supports long-term profitability and alignment with The Agency's culture, systems, and standards. This role functions in a consultative capacity. The VP of Global Partner Operations is not responsible for running or managing a Global Partner's business. Each Global Partner is independently responsible for operating, staffing, and growing their own company. The VP's role is to advise, coach, and hold partners accountable to the operational and brand standards of The Agency. Essential Job Functions & Responsibilities Strategic Leadership & Account Management Serve as the primary point of contact for Global Partners, providing consistent business consulting, performance analysis, and accountability. Develop strong leadership and facilitation relationships among Global Partners, fostering collaboration and best practice sharing. Conduct not less than quarterly brainstorming sessions with Global Partners organized by similar company size and market conditions. Collaborate with the SVP, executive leadership, and departmental heads to ensure consistent brand alignment and operational excellence across the network. Financial Performance & Forecasting Conduct annual financial forecasting and mid-year operational reviews with all Global Partners with no less than bi-annual updates. Assist in the collection and review of annual financial statements, awards reporting, and other documentation as requested by SVP or executive leadership. Evaluate office financial performance, identifying trends, risk factors, and opportunities for growth. Support implementation of financial planning tools and frameworks to improve profitability and operational efficiency. Onboarding & Growth Enablement Partner closely with the VP of Franchise Onboarding to ensure smooth transition and onboarding of new Global Partners. Conduct business planning sessions with all new Global Partners during the onboarding process. Support franchise sales efforts as needed, including virtual meetings with prospects, presenting The Agency's value proposition, and assisting with additional materials or analysis as requested by the Franchise Sales team. Market Evaluation & Business Insights Conduct quarterly market evaluations with Global Partners to assess the current market state, analyzing percentage increases or decreases in sales volume and transactions. Measure, monitor, and track progress of each Global Partner, identifying areas for improvement and recommending strategic solutions. Partner with internal departments (Accounting, Marketing, Technology, Training, PR) to align initiatives and maximize value across all Global Partners. Accountability & Team Collaboration Collaborate and actively participate with franchise operations team to ensure quarterly & annual team rocks are achieved. Participate in cross-functional projects designed to enhance operational performance, global consistency, and franchise support. Collaborate with the Core Services to ensure growth and adoption of Core Services partners. Brand Alignment & Engagement Conduct annual compliance and brand standard checks for each Global Partner office. Ensure consistent adoption and usage of The Agency's tools, systems, and platforms. Maintain ongoing communication and relationship management with each office through regular check-ins and visits (virtual or in-person). Demonstrate proactive participation in Forum, Leadership Summit, and other global events as requested, serving as a visible leader and ambassador for the network. Required Skills & Experience 5+ years of experience in real estate brokerage, franchise management, or corporate operations. Proven success in business consulting, financial planning, and performance management. Exceptional verbal and written communication skills. Strong analytical skills with the ability to interpret data and translate insights into actionable strategies. Highly collaborative and solutions-oriented mindset with strong leadership presence. Ability to travel up to 50% of the time domestically and internationally. Benefits & Perks: Equity Paid vacation Professional development budget Comprehensive health benefits 401(k) HSAs FSAs Compensation: Base Salary $130,000 - $150,000 USD, + Annual Bonus potential up to 20% of base salary. Compensation will be determined based on the skills and qualifications of the applicant along with the requirements of the position. It is the policy of The Agency not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because they are a protected veteran.

Overview: Who We Are HWL is a company that comes to the market with deep expertise from leading healthcare GPOs and supply chains, workforce management software providers, healthcare delivery organizations, cutting-edge technology organizations, and leading staffing agencies. Our workforce solutions deliver results that lower overall costs, produce higher-quality staff, and increase visibility into overall labor activity and metrics. Through proprietary next-generation technology and customizable MSP services, HWL delivers a vendor-neutral Total Talent Acquisition solution that lowers overall labor costs while reducing administrative burden. HWL achieves remarkable success by forging deep partnerships founded on integrity, accountability, and trust. Our company welcomes innovative thinkers who desire to work with a team that consistently displays kindness and empathy and promotes individual and collective growth. Position Description: The VP of Operations, Physician and Provider Solutions will primarily oversee the Workforce Directors and Senior Account Managers. This role also involves ensuring all clients maintain high satisfaction and retention levels, working with PPS Team Leaders to improve the division's daily operations, ensuring efficiency across all areas, and meeting the division's Annual Spend and EBITDA goals. The VP of Operations, Physician and Provider Solutions partners with the SVP of the PPS team to develop strategies, implement best practices, and align the division with the company's long-term growth vision. ESSENTIAL FUNCTIONS AND BASIC DUTIES: Assumes responsibility for: Lead the oversight of daily operations across the Division, including production, customer service, and maintaining customer satisfaction. Develop and implement operational policies, procedures, and performance standards to maximize efficiency and effectiveness. Assist in driving strategic initiatives that will enhance productivity, reduce costs, and improve service delivery. Partner with Division Leadership to set business objectives and align operational strategies with company goals. Monitor key performance indicators (KPI) and prepare regular reporting to the SVP of the Division. Ensure compliance with any regulatory requirements, company policies, and industry standards. Work with the Director of Supplier Relations and oversee vendor and supplier relationships to ensure high satisfaction ratings with HWL's service delivery, clients, and the HWL technology. Monitor to ensure all vendor Score Cards are completed at least annually, and be prepared to share results with Division Leadership, clients, and prospects. Monitor division Accounting and outstanding Accounts Receivable to ensure clients are paying per contracted terms and that the vendors are being paid timely. Attend AR meetings and provide updates to Division Leadership as needed. Work with division leadership to resolve any platform system issues and monitor any enhancements needed for completion with the HWL development team. Assumes responsibility for establishing and maintaining effective working relationships with team members. Attends meetings as required (both virtually and/or in-person as required). Examples include mandatory internal meetings as needed and required, as often as monthly or quarterly, in-person meetings with clients, conferences, events, seminars, etc. Assumes responsibility for related duties as required or assigned. Performs miscellaneous projects as assigned. Updates job skills as required. Performance Measurements MSP duties are performed in accordance with MSP and Client SOPs. A positive image of the Company is projected. Clients and Agencies are treated professionally and well-informed of the status of proposed candidates and providers on assignment. Good coordination and effective working relationship with other members of the HWL team. Assistance is provided as needed. Management is well informed of area activities and of any significant problems. QUALIFICATIONS Education/Certification High school graduate or equivalent. B.S. Degree preferred. Eligibility Requirements All candidates must be able to fulfill E-verify requirements. Required Knowledge Basic understanding of the physician staffing process. Experience Required 5 years or more of related experience in Locum recruiting or a related field. Skills/Abilities Good customer service and public relations. Knowledge of related computer applications, including database entry. Excellent phone skills. Able to work well independently and in a team environment. Attention to detail and solid organizational skills. Solid sales skills with a proven track record of success. Work Schedule This is a full-time remote position. Standard business hours are Monday through Friday 8:30 a.m. to 5:30 p.m Additional time outside of these hours may be needed to complete the essential functions of the job. Travel Successful associates in this position must be able and willing to travel nationwide up to 50% of the time. Disclosures Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles. As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.

At 2U, we are all in on purpose. We are motivated by our mission - to eliminate the back row in education - and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings - from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential. What We're Looking For: The Vice President of Enrollment Operations is a strategic and operational leader responsible for driving the effectiveness, efficiency, and quality of 2U's enrollment operations across its Degree and Executive Education businesses. This executive oversees the full enrollment lifecycle, ensuring a seamless, high-quality experience for prospective learners and strong alignment with marketing, technology, and university partner teams. The role focuses on organizational design, process optimization, technology integration, and team development. Success in this role will be measured by the strength, scalability, and consistency of 2U's enrollment engine. This role will focus on designing and guiding the overall strategy for the enrollment team and will not directly engage in recruitment or admissions activities, directly evaluate individual student recruitment or admissions staff, or directly manage recruiters or their managers. Responsibilities Include, But Are Not Limited To: Strategic Leadership Develop and deploy a scalable, data-informed enrollment strategy aligned with 2U's goals. Partner with Marketing, technology, and University Partnerships to ensure tight integration between lead generation, admissions operations, and student onboarding. Establish the vision and roadmap for future-state enrollment systems, automation, and service models that enhance efficiency and transparency. Represent Enrollment as part of the company's senior leadership team, providing insight into market dynamics, performance, and opportunities for improvement. Operational Excellence Oversee enrollment operations across domestic and global teams, ensuring consistent processes, compliance, and a best-in-class learner experience. Drive process improvements that reduce friction and enhance quality from inquiry to registration. Develop policies and strategies to guide managed teams activities. Collaborate with Technology and Business Operations to modernize systems and integrate data across CRM, communication, and reporting platforms. Build strong operational alignment between Marketing, Enrollment, and Academic Operations to ensure clarity of ownership and seamless learner transitions. Team Leadership Lead, mentor, and develop a large, distributed team of enrollment leaders, managers, and specialists. Delegate authority effectively to subordinates and their teams to execute 2U's strategy. Foster a culture focused on accountability, collaboration, and continuous improvement. Ensure training, coaching, and professional development programs equip teams to deliver high-quality engagement with prospective learners. Data and Insights Partner with Analytics, Marketing, and Finance teams to monitor funnel performance, and identify opportunities for improvement. Use data and insights to diagnose friction points, inform marketing and operational strategies, and improve contact quality, service and throughput. Support the development of shared reporting frameworks that increase visibility across the full learner acquisition funnel. Cross-Functional Collaboration Partner with Marketing on lead flow, creative alignment, and campaign performance optimization. Collaborate with Product and University Partner teams to ensure accurate program representation and launch readiness. Work closely with Technology, Finance, and Analytics to improve forecasting, resource planning, and system integration. Things That Should Be In Your Background: Master's degree perferred or equivalent leadership experience. 10+ years of progressive leadership in enrollment, operations, or student services preferably within large, matrixed, or high-growth education environments. Demonstrated experience leading large teams and transforming complex processes through technology, automation, and service design. Proven collaborator with strong cross-functional influence and communication skills. Deep understanding of digital marketing, CRM systems (SalesForce), and the learner acquisition funnel. Other Attributes That Will Help You In This Role: Strategic thinker who combines analytical rigor with operational execution. Empathetic leader who develops and empowers high-performing teams. Strong collaborator who drives outcomes through partnership and shared accountability. Passionate about expanding access to high-quality education and delivering an exceptional learner experience. While this position is open to remote candidates across the U.S., we will prioritize those who live in the Washington-Baltimore metropolitan area and who are available to come into our Headquarters in Arlington, VA two days a week. Benefits & Culture Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you're excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us - and do work that makes a difference. #NoBackRow We offer comprehensive benefits (unique per country) and excellent work/life balance. Full-time, U.S.benefits include: Medical, dental, and vision coverage Life insurance, disability, and 401(k) employer match Free snacks and drinks in-office Generous paid holidays and leave policies, including unlimited PTO Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break The anticipated base salary range for this role is ($153,300 -$193,700), with potential bonus eligibility. Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired. 2U Diversity and Inclusion Statement At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we've taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. About 2U LLC For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings - from free courses to full degrees - and helping unlock human potential. To learn more: visit 2U.com. About edX edX is the education movement for restless learners and a leading global online learning platform from 2U, LLC. Together with the majority of the world's top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there - we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org. Learn more at *********************** #NoBackRow The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. 2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans' status, or any other classifications protected by applicable federal, state or local laws. 2U's equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The VP of Corporate Operations Support is responsible for the daily operations of the regionalized Corporate Support Teams. The VP of Corporate Operations Support oversees a department of Corporate Support Managers, Production Managers, Loan Support Specialists and Administrators. This department provides support for general loan questions, assistance with escalations (working with the appropriate departments), pipeline and production review, and coordinates the onboarding of new branches. Job Responsibilities: Collaborate with Corporate Support Managers to understand branch needs and develop plans to address them. Ensure the new branch onboarding process is followed by the designated Corporate Support Manager. Resolve branch complaints. Mentor and develop a department of Loan Support Specialists, Production Managers, Loan Support Specialists and Administrators. Participate in one-on-one meetings with branch managers or branch operations managers to improve workflow and resolve issues. Develop, review and recommend overall operational systems and procedures for the mortgage lending functions. Develop new methods and procedures to increase daily operations efficiencies. Manage projects for deployment of new systems and procedures and perform testing as needed. Maintain broad knowledge and thorough understanding of applicable federal, state and agency regulations and guidelines. Develop and maintain an effective organization through the selection, training, compensation, motivation and review of branch employees. Guide and direct employees to assist their professional development. Monitor daily, weekly and monthly production and compliance reports. Work closely with the Operations Initiatives team for workflow and system enhancements. Qualifications and Skills: Minimum of 3 to 5 years' experience in Operations, Processing, or Underwriting. Minimum of 3 to 5 years' experience in management. Experience with the mortgage lending function. Experience with FNMA, FHA, GNMA and VA housing loans. Experience with processing, closing and funding loans in accordance with Investors and Agency guidelines including federal and State required practices. Experience with Encompass LOS system, a plus. Advanced analytical and managerial skills. Excellent communication and customer service skills Excellent prioritization and time management skills. Proficient with Microsoft Office Suite. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Base Pay: $145,000 - $155,000 Bonus: Bonus Eligible if applicable The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

Travel Insured International (TII), a Crum & Forster company, is hiring for a VP, Operations, TII. Travel Insured International is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and customer satisfaction. Job Description TII is dramatically transforming its customer and partner support services to simplify a customer's journey through their travel insurance plan experience. Our goal is to personalize each interaction through a set of omni-channel capabilities where customer questions are answered the first time, and their experience is backed up by a best-in-class experience rating. As the Vice President, Operations, TII, you will play a pivotal role in shaping and executing TII's operational strategy to achieve key performance and scalability goals. You will have the opportunity to lead by example, foster a culture of empathy and support, and drive operational excellence across our contact center, claims administration and quality assurance departments. This is an exciting opportunity for an accomplished operations leader to make a significant impact in transforming travel insurance experiences. Reporting to the President, TII, this is a crucial role in our organization for both day-to-day operational success as well as long-term operational strategy, planning, and optimization. This leader will be responsible not only for the performance of more than a hundred individuals on the team but also for the cross-functional partnership between operations and other departments at the company, including Sales, Account Management, Marketing, Product Management, Underwriting, Strategy, PMO, Continuous Improvement, IT, Compliance and HR/Training. The VP, Operations, will also build and leverage relationships with clients to achieve the goals of the company. The work will be fast paced with evolving needs, requiring flexibility, emotional intelligence, curiosity, and grace under pressure. As you onboard and assimilate to the role, TII, A&H and C&F, you can expect to roll up your sleeves to immerse yourself in the day-to-day work of the team to understand and impact continual improvement efforts. This role sits on our Senior Executive Leadership team and is a Leader of Leaders, with 4 direct reports. What you will do: Oversee and lead Call Center, Claims, Quality Assurance and 3rd Party Vendor operational departments and functions which includes: omni-channel inbound customer service and sales, claims intake and customer service, claims adjudication, quality assurance programs for customer service and claims activities, appeal and complaint resolution, subrogation recovery activities, and third-party vendor management oversight. Direct and lead an engaged workforce including customer experience, workforce planning, training and performance management. Provide coaching and mentorship to staff to foster talent and grow the organization. Develop and oversee staffing plans to organizational budget for all functions and departments. Collaborate cross functionally with Sales, Account Management, Marketing, Product Management, Underwriting, Strategy, PMO, Continuous Improvement, IT, Compliance, HR/Training, and other teams to achieve goals and partner on their planned initiatives. Maintain operational excellence by implementing efficient processes, optimizing workflows, and leveraging technology to drive productivity and cost-effectiveness. Skillfully develop and manage relationships with external clients and partners, in collaboration with Business Development and Account Management teams. Carefully manage operational expense with an eye towards financial responsibility and company growth trajectory. Provide management and oversight of third-party vendor relationships and services, including ongoing performance management, audits, contract renewals, RFPs and business reviews. Call Center: Customer Service, Inbound Sales, Partner Support Service, Claims Customer Service Leads the development and execution of the service model including strategy, performance and employee engagement. Develop and then execute a robust 3-5-year strategic roadmap to deliver market required capabilities, emerging contact center technologies, industry best practices and innovation to support customer growth and retention outcomes. Execute roadmap to deliver enhanced self-service capabilities, increased revenue generating capacity (inbound service to sales optimization), and third-party augmentation. Develop and implement new processes to incorporate digitally enabled services that encompass consumer value chain, from plan purchase to plan engagement to claims transactions. Drive excellence in key service performance metrics, including ASA, abandonment rates, quality service scores, first call resolution, sales conversion and call center satisfaction. Collaborate and coordinate efforts with IT to continuously assess and optimize the contact center infrastructure, including maintaining direct production support and configuration responsibilities for the IVR and ancillary enterprise telephony environment. Oversee business readiness of new programs and technology in partnership with IT, Sales & Account Management, Marketing, Product and Operations. Claims Administration: First Notice of Loss (FNOL), Claims Intake Support, Adjudication Create, communicate, and drive an aligned Claims strategy with emphasis on quality adjusting practices, process automation, and customer experience delivery. Ensure effective management of all claims, processing service levels, and claims issues, provide quality management and technical oversight to ensure execution of the company's claims policies and philosophies. Drive and facilitate planning and evaluation activities including budgets, forecasts, loss costs calculations, data analytics, setting and adjusting reserves, and effective risk transfer, as applicable Exhibit keen understanding of travel insurance industry practices and trends, and of the competitive landscape. Quality Assurance: Auditing, Resolutions, Subrogation Lead a team of Quality Assurance, Appeal and Complaint Resolution, and Subrogation professionals who manage and implement effective Quality Assurance programs for TII's customer service and claims operations. Develop and execute the TII Quality Assurance strategy aimed at driving continuous process and talent improvement while delivering a return on QA resource investment. Provide guidance to audit quality control framework and maintain compliance with audit methodology, while also operating within industry best practices, applicable regulations, and internal and external professional practice expectations. Support strategic initiatives of the business as well as the larger corporate quality assurance, internal and external audit and compliance obligations. Support the preparation of responses to regulatory and compliance inquiries, complaints, and examinations. Other duties as required. What YOU will bring to C&F: Transformational Experience: Extensive experience in leading and executing transformational initiatives, driving change, and implementing innovative solutions to enhance organizational effectiveness and competitiveness. Proven Leadership Success: Demonstrated success in guiding and developing experienced leaders and their teams to maintain high levels of employee engagement. Large Team Management: Proven ability to successfully manage and lead large teams, ensuring alignment with organizational goals and fostering a high-performance culture. Outstanding Communicator: Highly effective written and verbal communication skills, including proficiency in developing and delivering presentations. Ability to tailor communication styles to different audiences, including internal cross-functional teams and external customers and partners. Strategic mindset: Proven abilities to develop and execute operational strategies aligned with the organization's goals and objectives. Aptitude for identifying trends, patterns, and operational bottlenecks to proactively address challenges and optimize processes. Analytical mindset: Thinks analytically with the ability to articulate complex ideas into clear frameworks; uses data to conduct root cause analysis and develops high quality, consumable, and consistent metrics that drive strategic objectives and priorities. Customer Centric: skilled at prioritizing the customers' needs and experiences, understanding what they want and delivering exceptional service. Has a thorough understanding of our industry, the relevant business landscape, and trends in growth and insurance environments; can spot early indicators of change and apply strategies to adapt quickly is required. Flexible and agile, comfortable with the ambiguity of a growing and transforming organization, skilled at working and building culture in remote environments. Requirements: A bachelor's degree is required 15+ years of progressive experience in Operations Management roles including the areas of: Contact Center; Claims; Quality Assurance and Vendor Management are required. 10+ years of experience in people management, which includes leadership of leaders. Experience with financial management principles, including budgeting, cost control, and revenue generation. Experience in managing operational expenses while ensuring financial responsibility and achieving profitability targets is required. In-depth knowledge and experience in call center operations, including call management, queue management, and call routing strategies is required. Understanding of contact center metrics, such as Average Handle Time (AHT), First Call Resolution (FCR), Service Level Agreement (SLA), and Customer Satisfaction (CSAT) is required. Familiarity with call center technologies, including Automatic Call Distribution (ACD) systems, Interactive Voice Response (IVR) systems, and Computer Telephony Integration (CTI) is required. Proficiency in workforce management principles and tools to optimize staffing levels, scheduling, and forecasting is required. Proficiency in data analysis and interpretation to drive data-driven decision-making and operational improvements is required. #LI-MS #LI-REMOTE What C&F will bring to you Competitive compensation package Generous 401K employer match Employee Stock Purchase plan with employer matching Generous Paid Time Off Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness, including your physical, mental and financial wellbeing A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path A dynamic, ambitious, fun and exciting work environment We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community At C&F you will BELONG If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know. Belonging at C&F, is a mindset. It's about fostering a culture of inclusion and connection, where everyone feels valued, heard, and empowered to thrive and where our social impact efforts help strengthen the communities where we live and work. For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit **************************************************************** for more information. Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $200,000 to a maximum of $250,000. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee's contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

About the Role iCapital is seeking an Associate or Assistant Vice President to join the Portfolio Management team, focusing primarily on the TPG Private Markets Fund (“TPM”). This fund is a newly launched, registered fund managed by iCapital that provides access to the private equity investments of TPG, a global alternative asset manager. Responsibilities Perform due diligence on co-investment opportunities sourced from one of the most prominent private equity firms in the world. Prepare investment memos and other relevant analyses to assist in the investment underwriting process. Monitor the performance of existing investments, identifying potential risks and opportunities. Assist with portfolio construction, which spans investment strategies and geographies. Prepare reports and presentations for investors and other stakeholders. Work closely with the Product, Fund Finance, Compliance, and other teams to ensure smooth transaction, execution and portfolio management. Ensure adherence to regulatory requirements and internal policies. Qualifications Strong academic credentials and a demonstrated track record of successful work experience 2-6 years of post-undergrad investment or leveraged finance experience with an investment management firm, investment banking, or private equity/private credit firm Strong analytical and modeling capabilities with a fundamental driven approach to investing Able to work collaboratively in team environments and strong relationship-building skills Excellent communication skills with the ability to synthesize complicated analyses concisely and to articulate insightful conclusions Proficient in managing multiple projects simultaneously and meeting deadlines Able to produce high-quality work with a focus on accuracy and thoroughness Benefits The base salary range for this role is $110,000 to $165,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit **************************************** Twitter: @icapitalnetwork | LinkedIn: ***************************************************** | Awards Disclaimer: ****************************************/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.