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AVP, Chief Risk Officer Workforce Benefits
Pacific Asset Management, LLC
Assistant vice president job in Newport Beach, CA
AVP, Chief Risk Officer Workforce Benefits page is loaded## AVP, Chief Risk Officer Workforce Benefitslocations: Newport Beach CA-700time type: Full timeposted on: Posted Yesterdayjob requisition id: R15923**Job Description:**We're actively seeking a talented AVP - Chief Risk Officer, Workforce Benefits Division (“WBD”) to join the Pacific Life Risk Management team. Pacific Life is headquartered in Newport Beach, CA; ideally this person will be based out of Newport Beach. This role is hybrid, with 4 days in the office.The AVP - WBD Chief Risk Officer will play a key role in Pacific Life's growth and long-term success. This successful candidate will work directly with business partners and key stakeholders to support the execution of the new and growing WBD strategy and key initiatives and assess and mitigate key risks across the Division.How you'll make an impact:* Support the execution of the Workforce Benefits Division strategy to grow and scale a $1B revenue, profitable business in the Group Benefits market* Work collaboratively with partners on a variety of new business and in force initiatives to identify, assess and mitigate key risks, including: + New product development + Rate development + Renewal strategies + Execution of Technology and Operations roadmaps* Partner with Finance & Actuarial, Risk Management and WBD to tailor pricing and other risk policies and standards as needed for Group Benefits* Oversee the implementation of underwriting and pricing methodologies, support assumption oversight and model risk governance activities within the Division* Supervise operational risk management activities within the Division and coordinate 2nd lines of defense activities within the Division where needed (e.g., Risk, Compliance, CISO)* Promote a risk-aware culture and drive consistent and effective management practices* Develop and maintain division-level risk governance and reporting* Remain engaged with the competitive landscape, providing an understanding of competitor risk practices to stakeholders* Contribute to the development of enterprise-wide risk policies and standards and promote their adoption throughout the DivisionThe experience you will bring:* 10+ years of relevant Actuarial/Risk Management experience within the Workforce/Group Benefits industry* Strong understanding of how insurance, operational, and strategic risks manifest in group benefits products* Strong analytical capabilities with ability to apply analytical/critical thinking background to new situations* Self-starter who can be trusted to take ownership of their work product* Understanding of insurer financials, including Statutory and GAAP accounting, as well as how those frameworks are represented in product pricing* Strategic, creative, and broadly focused thinker with demonstrated ability to be persuasive and collaborative What will make you stand out:* Relevant credentials, including FSA or CFA, are a plus* Consistent track record of effectively working with data to manage risk and process re-engineering, simplification, and streamlining* Comfortable in ambiguity and an advocate for change* Demonstrated ability to anticipate future consequences and trends accurately More reasons to join:At Pacific Life, the work we do matters. We work passionately each day to drive our company forward while enjoying job security, flexible scheduling, and great opportunities for career growth.You can be who you are.Instagram.com/lifeatpacificlife$230,000 - $268,000**Base Pay Range:**The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.**Your Benefits Start Day 1**Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.* Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents* Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off* Paid Parental Leave as well as an Adoption Assistance Program* Competitive 401k savings plan with company match and an additional contribution regardless of participation**EEO Statement:***Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.*At Pacific Life, we believe that success comes down to our people. That's why we're committed to embracing a flexible, diverse, and inclusive workplace where you can be your best self and do your best work. Our people-first culture creates a sense of belonging and prioritizes employee wellbeing, empowering you to achieve your full potential through our holistic health benefits, flexible working options, and a vibrant community of people working towards a shared purpose. You can connect with colleagues through employee connections groups, sharing your passions, interests, and ideas. Learn more about our .
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$230k-268k yearly 1d ago
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VP of Commercial Leasing
Renowned Recruitment Group
Assistant vice president job in Newport Beach, CA
Class A Leasing Agent - Commercial & Retail (Investment Firm)
Location: Onsite | Newport Beach, CA Full-Time
Education Requirement: Bachelor's Degree (Required)
A well-capitalized real estate investment firm is seeking a senior level Class A Leasing leader with proven commercial and retail leasing experience to support and drive leasing activity across a high-quality portfolio in Newport Beach, California. This onsite role requires a seasoned, client-facing professional who understands institutional ownership standards, works effectively with brokerage partners, and contributes directly to asset performance and value creation.
Key Responsibilities
Act as the onsite leasing representative for Class A commercial and retail assets owned by the firm
Lead and support leasing transactions from initial inquiry through execution, including:
Property tours for prospective tenants and broker partners
Preparation of proposals, LOIs, and coordination of lease documentation
Maintain strong working relationships with commercial brokerage firms, retail tenants, and ownership stakeholders
Collaborate closely with asset management and property management to align leasing strategy with investment objectives
Support leasing velocity, tenant mix strategy, and market positioning of the assets
Track and report leasing pipeline activity, market feedback, and competitive intelligence
Assist with property marketing initiatives, broker events, and tenant-facing activations
Ensure a high level of professionalism and responsiveness consistent with institutional ownership standards
Qualifications
Bachelor's degree required
8+ years of experience in commercial office and/or retail leasing, with exposure to Class A assets
Prior experience working with or representing investment firms, institutional owners, or top-tier developers strongly preferred
Solid understanding of:
Commercial lease structures and negotiation support
Retail tenant requirements and site selection considerations
Broker-driven leasing environments
Strong executive presence and ability to interface with senior brokers, asset managers, and ownership groups
Highly organized with strong analytical and communication skills
Proficiency in Microsoft Office; CRM or property management systems experience a plus
Must be able to work fully onsite in Costa Mesa, CA
Why Join This Firm
Competitive base salary aligned with mid-to-senior experience
Opportunity to work directly for a real estate investment firm with high-quality assets
High-visibility role with direct impact on leasing performance and asset value
Professional, performance-driven environment with long-term growth potential
$136k-220k yearly est. 22h ago
Vice President, Acquisitions
MacDonald & Company 4.1
Assistant vice president job in Orange, CA
Macdonald & Company has partnered with a privately held real estate investment manager to appoint a VicePresident of Acquisitions. The firm is an established owner-operator with discretionary capital, significant dry powder, and actively growing its portfolio through acquisitions across the United States.
This role will work closely with the firm's principals and play a hands-on role in sourcing, underwriting, and executing new investments nationwide. The firm is open to a generalist background, with a preference for experience across office, retail, and medical office assets.
Responsibilities
Source and evaluate acquisition opportunities across U.S. markets
Underwrite transactions and build detailed financial models, including cash flow projections and return analyses
Lead transaction execution from initial review through closing, including LOIs, due diligence, and deal structuring
Coordinate with internal capital markets and asset management teams throughout the investment process
Maintain broker and owner relationships to support ongoing deal flow
Prepare investment materials and present opportunities to senior leadership and investment committee
Qualifications
7+ years of experience in real estate acquisitions
Experience across office, retail, and/or medical office assets preferred
Strong underwriting and financial modeling skills
Demonstrated ability to manage transactions from sourcing through closing
Experience within an owner-operator investment platform
$135k-202k yearly est. 22h ago
Vice President for University Advancement
Case 4.1
Assistant vice president job in Fullerton, CA
Classification: Administrator IV
Department: VicePresident, University Advancement
Salary Range: $22,900 - $28,500 per month
Appointment Type: At Will
Time Base: Full Time
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM
About CSUF: Standing on 241 acres in the heart of Southern California, Cal State Fullerton was founded in 1957 and has grown to serve more than 43,000 students. As a leading campus of the California State University system, the University serves as both an intellectual and cultural hub for the region and a driving force in workforce and economic development.
We are dedicated to student success through innovative, high-impact educational experiences and robust support programs. Equally, we invest in the growth of our staff, faculty, and administrators through orientations, training opportunities, and ongoing professional development.
As a member of the Titan Community, you'll have access to a wide range of campus resources and experiences-including the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden, cultural performances at the Clayes Performing Arts Center, Titan Athletics events, the Titan Recreation Center, and our Employee Wellness Program.
Job Summary:
It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination.
About the Position:
CSU Fullerton invites applications and nominations for the position of VicePresident for University Advancement. The VicePresident for University Advancement provides executive level leadership for all aspects of the University's comprehensive fundraising program, alumni relations program, government and community relations, several premier university events, advancement operations and oversight of the University's endowment through the Cal State Fullerton Philanthropic Foundation.
The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.
Reporting directly to the President, the VicePresident for University Advancement serves as a member of the President's Cabinet and President's Advisory Board and participates in all aspects of institution-wide planning in support of the mission and goals of the University.
The Division of University Advancement provides leadership in strategic relationship-building with - and stewardship of - alumni, businesses, foundations, emeriti, faculty, staff, parents and other important constituencies in order to generate essential private financial support.
Essential Qualifications:
At least ten years of significant experience in development as a sophisticated, seasoned professional; additional experience in a leadership role in a major capital campaign would be highly advantageous.
Demonstrated success in designing and leading a comprehensive development, advancement and alumni relations program, preferably in a higher education environment.
Demonstrated ability to garner internal and external support for annual giving, planned giving, corporate and foundation relations, and major gift fundraising.
Ability to select, train, supervise, inspire and lead a professional advancement team in a large complex organization.
Solid track record of cultivating, soliciting and closing major gifts and the ability to match the needs and objectives of prospective donors with the fundraising goals of the University.
High-level communication skills to express the University's mission and advancement objectives to varied audiences, including potential donors, community members, alumni and campus constituency.
Demonstrated skill to work as a member of a senior institutional management team with strong capabilities in planning, organizing and managing.
Ability to work collaboratively with colleagues within the University leadership and with external partners at the individual and organizational level.
Demonstrated ability and a commitment to working with senior University leaders at an institution where shared governance is highly valued.
Ability to organize and motivate faculty, staff and key volunteers to participate effectively in fundraising and alumni related activities. Demonstrated understanding of the use of information technology to achieve advancement goals.
Well developed sense of the importance of alumni relations to the University and the role an alumni relations department plays in overall advancement.
A demonstrated understanding of the role of University Advancement in the context of California.
Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.
California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive.
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A leading global investment firm is seeking a VicePresident for its opportunistic credit team in Newport Beach. The role involves identifying and managing special situation investments in corporate debt and equity. The ideal candidate has over 4 years of investment banking experience, excels in credit analysis, and is a strong communicator. The position offers a comprehensive benefits package and a competitive salary range of $205,000 to $240,000.
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$205k-240k yearly 4d ago
Vice President, Opportunistic Credit
LGBT Great
Assistant vice president job in Newport Beach, CA
# **VicePresident, Opportunistic Credit**## at### **Description**PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns. Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. JOB DESCRIPTION PIMCO's growing $178 billion alternative complex invests in a wide range of asset types and geographies. PIMCO's opportunistic credit team manages funds focused on investing in directional and relative value opportunities across public and private corporate debt and equity, stressed/distressed capital structures, and various event-driven and special situation opportunities. PIMCO is seeking a VicePresident to join this opportunistic credit team, to be based in our Newport Beach office. You will be directly involved in identifying, evaluating, underwriting, and managing opportunistic credit and special situations investments. You will also interact across our investment organization; including Portfolio Management professionals within our alternatives platform, as well as across the firm's corporate research group. RESPONSIBILITIES Assist in identifying and evaluating public and private corporate debt and equity investments (both long and short), and special situation opportunities Partner with PIMCO Alternatives deal teams on diligence, underwriting, and management of selective investments Perform deep-dive research on industry sectors and individual companies, including detailed financial modeling and credit documentation review Communicate and present investment ideas and analysis to senior team members, portfolio managers, and investment committees REQUIREMENTS 4+ years of meaningful investment banking, credit research, and/or credit investing experience Strong experience in credit analysis and financial modeling, restructuring/distressed experience is a plus Outstanding academic credentials and demonstrated leadership capabilities Strong work ethic and integrity; you should be a team player who is proactive and self-motivated Experience managing tasks with minimal direction and an ability to make preliminary decisions in a short time frame Good communicator, strong written and oral presentation abilities; needs to be persuasive and credible Ability to work effectively on multiple projects simultaneously BENEFITS PIMCO is committed to offering a comprehensive portfolio of employee benefits designed to support the health and wellbeing of you and your family. Benefits vary by location but may include: Medical, dental, and vision coverage Life insurance and travel coverage 401(k) (defined contribution) retirement savings, retirement plan, pension contribution from your first day of employment Work/life programs such as flexible work arrangements, parental leave and support, employee assistance plan, commuter benefits, health club discounts, and educational/CFA certification reimbursement programs Community involvement opportunities with The PIMCO Foundation in each PIMCO office PIMCO follows a total compensation approach when rewarding employees which includes a base salary and a discretionary bonus. Base salary is the fixed component of compensation that is determined by core job responsibilities, relevant experience, internal level, and market factors. The discretionary bonus is used to award performance and therefore is determined by company, business, team, and individual performance. Salary Range: $ 205,000.00 - $ 240,000.00 Equal Employment Opportunity and Affirmative Action Statement PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws. Applicants with Disabilities PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at ************ and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days. We believe that active management is the responsible way to invest our clients' assets in fixed income. For 50 years, we have worked relentlessly to help millions of investors pursue their objectives - regardless of shifting market conditions. Our clients rely on an investment process that has been tested in virtually every market environment. Bringing together our investment professionals from across the globe, PIMCO's investment process is designed to promote fresh ideas and differing points of view. We innovate to give our clients an edge. Innovation has long been part of the fabric of PIMCO's culture. Explore how we assess shifting risks and opportunities to build forward-looking solutions for investors.##PIMCO is a global leader in active fixed income. With our launch in 1971 in Newport Beach, California, PIMCO introduced investors to a total return approach to fixed-income investing.In the 50+ years since, we have worked relentlessly to help millions of investors pursue their objectives - regardless of shifting market conditions. As active investors, our goal is not just tofind opportunities, but to create them. To this end, we remain firmly committed to the pursuit of our mission: delivering superior investment returns, solutions and service to our clients.Active ManagementWe take an active approach to fixed income investing - one in which we express high convictionviews without allowing any single risk to dominate returns. Over our 50 year history, we have found this helps us to deliver positive outcomes for investors and avoid outsized risks that maybe inherent in passive approaches.Tested ProcessWe have a proven ability to help investors navigate shifting investment conditions - including times of market stress. Honed over decades, our process has helped millions of investorsmanage risks and pursue returns over meaningful time periods.Culture of InnovationFinancial markets are changing rapidly and it is crucial for investors to adapt. That is why innovation is part of the fabric of our culture. Importantly, we develop solutions based on investors' needs and investing opportunities - not on near-term asset-raising potential. And we invest in top technology, tools and resources to help them succeed.
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$205k-240k yearly 2d ago
Vice President for University Advancement
The California State University 4.2
Assistant vice president job in Fullerton, CA
The VicePresident for University Advancement provides executive level leadership for all aspects of the University's comprehensive fundraising program, alumni relations program, government and community relations, several premier university events, advancement operations and oversight of the University's endowment through the Cal State Fullerton Philanthropic Foundation.
The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.
Reporting directly to the President, the VicePresident for University Advancement serves as a member of the President's Cabinet and President's Advisory Board and participates in all aspects of institution-wide planning in support of the mission and goals of the University.
The VicePresident for University Advancement has responsibility for senior level leadership overseeing all areas of Advancement, including developing and overseeing new fundraising programs. Manages a personal portfolio of major donors and develops and implements plans for cultivation and solicitation in collaboration with academic leaders and campus development officers.
Essential Qualifications:
At least ten years of significant experience in development as a sophisticated, seasoned professional; additional experience in a leadership role in a major capital campaign would be highly advantageous.
Demonstrated success in designing and leading a comprehensive development, advancement and alumni relations program, preferably in a higher education environment.
Demonstrated ability to garner internal and external support for annual giving, planned giving, corporate and foundation relations, and major gift fundraising.
Ability to select, train, supervise, inspire and lead a professional advancement team in a large complex organization.
Solid track record of cultivating, soliciting and closing major gifts and the ability to match the needs and objectives of prospective donors with the fundraising goals of the University.
High-level communication skills to express the University's mission and advancement objectives to varied audiences, including potential donors, community members, alumni and campus constituency.
Demonstrated skill to work as a member of a senior institutional management team with strong capabilities in planning, organizing and managing.
Ability to work collaboratively with colleagues within the University leadership and with external partners at the individual and organizational level.
Demonstrated ability and a commitment to working with senior University leaders at an institution where shared governance is highly valued.
Ability to organize and motivate faculty, staff and key volunteers to participate effectively in fundraising and alumni related activities.
Demonstrated understanding of the use of information technology to achieve advancement goals.
Well developed sense of the importance of alumni relations to the University and the role an alumni relations department plays in overall advancement.
A demonstrated understanding of the role of University Advancement in the context of California.
California State University, Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.
The University is committed to fostering an environment where students, staff, administrators, and faculty thrive.
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$142k-202k yearly est. 4d ago
VP, Model Validation and Validation COE
Synchrony Financial 4.4
Assistant vice president job in Costa Mesa, CA
Job ID: 2503884 Job Description: Role Summary/Purpose: The VP, Fraud/GEN AI Validation COE is responsible for performing model validation for all the fraud models, and ensure they are meeting the related MRM policies, standards, procedures as well as regulations (SR 11-7). In addition, this role will establish and maintain a validation center of excellence to support the model governance team in designing the quality assurance process and leading the execution across all validations, act as an incubation center to test and run innovation, provide standardized training and staff development, and support the improvement of the model risk professional practice to improve the model stakeholder experience. This role requires high level of expertise with minimal technical supervision to serve as project lead as well as being accountable for validation results. The COE will closely partner with the model governance lead as well as other validation leads to drive tangible improvements to the model risk practice. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Candidate will be responsible for work related to model validation and validation COE, both of which are outlined below: Model Validation COE - The candidate is expected to draw experience from validation to establish a validation center of excellence and support the model governance lead to drive best practice, specifically the objectives of the COE are: GEN AI Model Risk Management: Lead the creation and implementation of a comprehensive, end-to-end governance framework for Generative AI models, establishing clear standards, procedures, documentation templates, and process to effectively manage model risks such as hallucination, accuracy, and bias. This framework will enable the organization to consistently monitor and control these critical aspects throughout the model lifecycle, ensuring reliable and trustworthy AI outputs with disciplined and transparent oversight. Quality assurance and Capacity Planning: Establish and maintain a quality assurance process to thoroughly review and assess validation practices. Proactively challenge the status quo to identify gaps or improvement opportunities in validation efforts. Provide guidance on best practices, support capacity planning, and collaborate with the Model Governance team to recommend and implement enhancements that strengthen the overall validation framework. Strategy & Innovation: Serve as an incubation center to explore, test, and implement innovative approaches-leveraging Generative AI capabilities-to accelerate and improve the speed, efficiency, and quality of model validation processes. Professional Practice: Support the Model Governance team to improve 1LOD model owner experience and bring value focused validation practice. Model Validation: Accountable for all fraud model risk management and drive the timeline and completion of the projects with minimal guidance. Supervisory role working with junior reviewers in validation projects. Handle escalation of issues and dispute with model owner level independently. See through the issues remediation, root cause analysis, and potential risk acceptance. Support regulatory examinations and internal audits of the modeling process and selected models samples. Perform other duties and/or special projects as assigned. Qualifications/Requirements: 5+ years of experience in acquisition/transaction fraud model development or model validation in financial services, with experience in CI/CD frameworks preferred. Experience in generative AI model validation, framework development, or complex use case development. Proven experience automating validation processes and reducing cycle times using AutoML, generative AI, and related tools, including the ability to design and build necessary supporting infrastructure Master's degree in Statistics, Mathematics, Data Science, or a related quantitative field; or 9+ years of equivalent experience in model development/validation within financial services, banking, or retail. 4+ years hands-on experience with data science and statistical tools such as Python, SPARK, Data Lake, AWS SageMaker, H2O, and SAS. 4+ years of machine learning experience, including handling large datasets and trend analysis. 4+ years applying US regulatory requirements for Model Risk Management. Ability and flexibility to travel for business as required Desired Characteristics: Strong knowledge of Model Risk Management regulatory requirements with a proven track record of compliance delivery. Experience in people and project management, including developing actionable plans, executing effectively, and meeting deadline-driven objectives. Familiarity with credit card and consumer finance products and business models. Knowledge of Credit Card/Consumer Finance products and business model. Excellent written and oral communication and presentation skills. Grade/Level: 12 The salary range for this position is 135,000.00 - 230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
$143k-205k yearly est. 2d ago
VP of Wellness Operations
Cal-A-Vie Health Spa 4.4
Assistant vice president job in Vista, CA
Cal-a-Vie Health Spa is a world-renowned, award-winning all-inclusive luxury wellness resort located in the scenic hills of North County San Diego. Inspired by the charm and elegance of the French countryside, Cal-a-Vie offers an immersive, transformational retreat that blends personalized wellness, world-class fitness, holistic spa therapies, and Michelin-inspired cuisine.
Recognized by Condé Nast Traveler 5 years in a row, Travel + Leisure, Forbes, U.S.A Today & Newsweek, Cal-a-Vie has been named among the Top Destination Spas in the world for multiple years running. From our intimate 32-guest setting to our exceptional 5 to 1 guest-to-staff ratio, we create an unparalleled level of care and service rooted in luxury hospitality.
Our mission is to empower every guest to experience profound well-being however that may be for them, and to create a supportive and inspiring workplace where passionate professionals can thrive in their careers.
Job Summary
The VP of Wellness Operations will lead and enhance the operations of Cal-a-Vie Health Spa. The ideal candidate will oversee the strategic direction and development of our beauty, body, boutique, front desk, housekeeping, Fitness, and guest service departments, ensuring exceptional guest experiences and operational excellence. This role requires a proactive leader who can cultivate a positive working environment while effectively managing staffing, scheduling, operations, and guest satisfaction, including significant time spent with guests and staff.
ESSENTIAL FUNCTIONS
Operations Management:
Support COO in conducting regular staff meetings to ensure all team members are informed about property operations and updates.
Develop, implement, and monitor spa business objectives and goals to improve performance and success.
Respond to emergencies and major issues involving guests or staff with professionalism and efficiency.
Maintain strong relationships with suppliers and service providers to enhance operational effectiveness.
Update and enforce guest service guidelines, ensuring adherence across all departments.
Attend management meetings and share relevant information with the property team.
Ensure compliance with licensing laws, health and safety regulations, and other legal requirements.
Oversee daily operations of the spa, fitness, nutrition, and guest services, including front desk and housekeeping, to uphold high standards.
Support COO with all departments' operations in COO's absence
Delegate responsibilities effectively to ensure consistent and exceptional guest service.
Proactively anticipate and address guest needs to ensure the highest level of satisfaction.
Engage with guests personally and monitor feedback through surveys to enhance service delivery.
Train staff to be empathetic problem solvers, fostering a culture of cooperation and fairness.
Create an environment that prioritizes personalized customer service and maximizes guest enjoyment.
Host special events and dinners to cultivate community and enhance guest relations.
Manage guest correspondence to ensure consistent communication and follow-up.
Address guest complaints with care, implementing solutions promptly and effectively.
Utilize contact management, scheduling, and timekeeping software proficiently to streamline operations.
Guest Service Management:
Anticipate, identify, and ensure guest needs are being met in the best possible way
Monitor guest satisfaction with personal interaction with the guests, in addition to their comments offered on the guest surveys
Guide staff to become caring problem solvers, cooperative, accommodating, and fair
Create an operating environment to ensure the highest level of personalized customer service and maximize guest satisfaction
Host dinners and other special events as appropriate
Maintain a consistent guest correspondence program
Handle guest complaints and comments; address problems and troubleshooting
Proficient in the operation of the contact management database, scheduling programs, and timekeeping programs
Uphold 90% guest satisfaction rate for guest surveys
Audit classes and services
Team Development
Model exemplary professionalism for staff to emulate and inspire.
Foster a motivating workplace atmosphere characterized by warmth, sincerity, and fun.
Establish clear performance expectations for all managers and their teams.
Implement ongoing training programs to uphold service standards and enhance team skills.
Develop and review job descriptions and set clear goals for staff performance.
Create and uphold independent contractor agreements, ensuring accuracy and compliance.
Participate in the hiring, training, and termination processes for department employees.
Maintain essential records for the efficient operation of the department and ensure legal compliance with labor laws.
Enforce policies and procedures consistently and fairly across all levels of staff.
Address and resolve departmental and personnel issues effectively and professionally.
Guide and mentor team members in their roles, providing constructive feedback and support. Document all relevant discussions and decisions thoroughly.
Coordinate performance reviews for assigned personnel, providing clear evaluations and development opportunities.
Ensure adherence to health and safety regulations, reporting any incidents as required.
Uphold all responsibilities as outlined in the Cal-a-Vie Employee Manual.
POSITION QUALIFICATIONS
Education/Certification: Bachelor's Degree in Hospitality Management preferred
Knowledge: Knowledge of sales and marketing, food and beverage, and spa operations; Strong guest relations knowledge; Budgeting and revenue knowledge; Basic knowledge of Word, Excel, PowerPoint.
Experience: Experience as a Director of Operations, Resort Manager, or Hotel Manager in a leading luxury resort or hotel, including at least five (5) years' experience in a senior management role.
Skills/Abilities: Exceptional interpersonal, verbal and written communications skills; well versed in Excel and Word; Strong organizational skills and detail oriented; Ability to understand when confidentiality is necessary; Ability to get along with co-workers and work as a team; Ability to react quickly to resolve problems or conflict; Able to handle high stress in the work environment and turn it into positive energy in the department.
Availability: Able to work hours that include weekdays, weekends, nights, and/or holidays.
$150k-225k yearly est. 1d ago
AVP, IAM Platform Application Onboarding and Administration
Cathay Bank-Headquarters 4.4
Assistant vice president job in Rancho Cucamonga, CA
People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.
Apply today!
What our team members are saying:
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Learn more about us at cathaybank.com
GENERAL SUMMARY
The AVP, IAM Platform Application Onboarding and Administration is responsible for the day to day technical and operational management of Cathay Bank's Identity Governance and Administration (IGA) and supporting its technical integration and effectiveness towards the automation identity lifecycle management and access reviews / attestations against the bank's authoritative data source(s), the enterprise network / directory environment and applications for central access management control and administration. This role is responsible for ensuring our IGA technical platform satisfies our security policy ensuring automated and auditable compliance on all relevant IAM controls: access provisioning / reviews / attestations / revocations, segregation of duties, risk tiering and profiling, etc.
ESSENTIAL FUNCTIONS
Manage and monitor Cathay Bank's IGA platform's availability, capacity, changes, performance, and compliance to our IAM policy and security program and its enforcement on the management of identity lifecycle and application/asset access management.
Drive and coordinate all relevant interactions to achieve the connected-technical interfacing of systems and applications to Cathay Bank's relevant IAM platforms and maximize the automated enforcement of IAM processes and controls leading to self-sustainable compliance.
Advocate and promote benefits, efficacies and efficiencies gained by integrating systems / applications to Cathay Bank's IAM platforms, policy and security program enforcing the management of identity lifecycle and application/asset access management.
Drive the scheduling, implementation, and execution of access reviews / attestation campaigns and their effectiveness and proactively verify, amend, and remediate gaps in process to both general and individual campaigns supporting and providing solid auditable traceability that confirms effective end-to-end processes and controls are in place.
Support, collaborate and provide relevant regulatory proof of compliance to Internal / External audit efforts.
Collaborate with Managed Service Providers (MSP) towards the delivery of expert IAM services (application onboarding, connector development, platform evolution) guaranteeing satisfaction of service level agreements and overall continuous improvement.
Provide and coordinate timely engineering support and guidance to our Digital Identity Administration and extended IAM / Security and overall IT Application Management teams to ensure timely incident and problem resolution, effective platform capacity management, and ongoing protocol(s) support and continuous environment integration.
Ensure efficient handing of logs and audit trails supporting compliance verification, event evidencing, and overall security operations efforts.
Support the development of information security processes and procedures as they apply to Bank informational assets, networks, and equipment.
Drive performance and compliance data / metrics analysis related to the bank's identity and access management program, policy, and standards providing periodic operational / compliance / risk KPIs associated to overall platform performance and IAM compliance baseline.
Participate in efforts to remediate audit and regulatory findings and recommendations related to identity and access management.
QUALIFICATIONS
Education:
Bachelor's degree in information technology engineering or related degree.
Proven familiarity (certification preferred) with IT Security, Risk Management and Identity and Access Management principles and practices (CISSP, CISM, CIAM).
Relevant product certifications preferred (Okta, SailPoint, OIM...)
Experience:
3-5 years of hands-on experience driving the technical integration (onboarding) efforts, from collection of requirements through the definition and mapping of business / application roles to IGA workflows and enforcement of access review campaigns.
Holistic view and understanding of end-to-end IAM (authentication and authorization data, endpoint security, network security, policy engine) and solid understanding of IAM technologies and concepts including but not limited to Single IGA, PAM, Sign-On (SSO), Multi-factor authentication (MFA), step-up authentication (SUA), and out of band authorization (OOBA) and core IAM protocols: OAuth, OIDC, FIDO, SCIM, LDAP, SAML...).
Skills/Ability:
Strong ability to collaborate, participate and lead groups and projects.
Strong analytical and problem-solving skills.
Proven ability to collaborate with peer technical teams and manage third-party service providers.
Proven ability to effectively manage concurrent requests and objectives.
Comfortable working and collaborating with key stakeholders, peers, clients, and partners.
Assist efforts around requirement definitions, learning new concepts, and producing clear and accurate documentation.
Desired connector development skills for connected provisioning, change and deprovisioning of access and entitlements.
Demonstrate agility accepting and delivering assignments with high quality solutions.
Proven track record of building strong relationships across business functions.
Excellent verbal and written communication and presentation skills with the ability to adjust presentation details based on target audience.
Extensive knowledge and experience in regulatory guidance, most importantly from the FDIC, CFPB, and FFIEC requirements and supporting guidelines.
Strong Microsoft Excel, PowerPoint, and report writing skills, including the ability to evaluate the usefulness of data and use if in meaningful communication.
OTHER DETAILS
$100K - $130K / year
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster:
Poster- English
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Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
$100k-130k yearly 1d ago
AVP, Technology Transformation Lead - COAST Transformation
Pacific Life 4.5
Assistant vice president job in Newport Beach, CA
Pacific Life is seeking an experienced and visionary AssistantVicePresident, Technology Transformation Lead to drive CMD's COAST (Connected Operations and Automated Systems Transformation) Program. COAST is a multi-year transformation and modernization initiative focused on digitization, automation, and AI enablement across CMD Operations.
This role will lead the technical strategy, architecture, and execution of COAST workstreams, partnering closely with business leaders in a "two-in-a-box" model to deliver measurable business outcomes.
This role will be located onsite in one of our office locations, preferably in Newport Beach, CA.
Key Responsibilities
Strategic Leadership
* Define and evolve the technical vision for COAST aligned with enterprise architecture and business priorities.
* Co-lead cross-functional workstreams with business counterparts, ensuring shared OKRs and outcome ownership.
* Champion modernization by decoupling legacy systems and adopting next-gen platforms and AI capabilities.
Delivery & Execution
* Lead dedicated engineering teams across COAST workstreams including FAST, IVR, GenAI, and automation.
* Oversee execution roadmaps, PI planning, and delivery metrics using agile and DevOps practices.
* Ensure tight integration with BAU technology teams while maintaining focus on transformation goals.
Architecture & Design
* Own architectural decisions across COAST platforms, ensuring scalability, modularity, and reuse.
* Guide the development of orchestration layers, self-service portals, and unified processing workflows.
Talent & Team Development
* Build and mentor high-performing technology teams, including internal staff and contractors.
* Support upskilling initiatives such as GenAI Academy and agile/DevOps training.
* Collaborate with HR and L&D on strategic workforce planning and role definition.
Qualifications
* 10+ years of experience in technology leadership roles, preferably in life and annuity insurance.
* Proven success in leading large-scale transformation programs with measurable outcomes.
* Deep expertise in enterprise architecture, cloud platforms, AI/ML, and automation.
* Strong understanding of agile delivery models, DevSecOps, and product-centric operating models.
* Exceptional communication and stakeholder management skills.
* Experience in managing hybrid teams and vendor partnerships.
Preferred Attributes
* Strategic thinker with a bias for action and continuous improvement.
* Comfortable navigating ambiguity and driving clarity in complex environments.
* Passionate about talent development and building inclusive, high-performing teams.
Be at the forefront of technology transformation, shaping the future of our enterprise and driving meaningful change. If you are a visionary leader with a passion for innovation and operational excellence, we invite you to apply.
Base salary range: $210,000-$ 260,000
You can be who you are.
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
Base Pay Range:
The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
* Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
* Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
* Paid Parental Leave as well as an Adoption Assistance Program
* Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
$210k-260k yearly Auto-Apply 33d ago
AVP, Auto Claims
The Travelers Companies 4.4
Assistant vice president job in Irvine, CA
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Claim
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$146,400.00 - $241,600.00
Target Openings
1
What Is the Opportunity?
This role is eligible for a sign-on bonus.
Under general direction, this position has accountability for results within assigned line of business including working with Corporate Claim in the successful execution of national and local claim strategies and to ensure claim policies, procedures, and service standards are implemented and maintained within assigned line of business. Provides input into the development of national strategies. Leadership responsibilities include the selection, training, development, performance management and compensation administration of staff.
What Will You Do?
* Attract, Retain and Develop World Class Talent:
* Accountable for the selection, training and development of staff to ensure succession plan and talent retention.
* Assess performance behaviors of direct reports and ensure managers manage staff performance; provide frequent performance feedback.
* Evaluate leadership and staff performance, and develop and implement strategies and plans to address staff professional development up through Director level positions. Ensure training needs are identified and addressed on an ongoing basis.
* Responsible for the performance assessment and determination of compensation for assigned staff.
* Develop staff to ensure succession plan and talent retention. Identifying and promoting opportunities for exposure and experience to ensure continuous development of Leadership Team and staff.
* Serve as a leadership role model to create a culture where employees feel valued and where they can make a difference by coaching and guiding direct reports and team. Have an active action plan for team that will help create an atmosphere where employees want to come to work.
* Provide Compelling Claim Services:
* Employ proper claim handling techniques to protect the integrity of Travelers brand and providing consistent service quality and streamlined processes to add value for our customers.
* Ensure adoption of new technologies in alignment with Claim Services disciplines: focused on paying what is owed, deliver exceptional customer service in most efficient way possible without conflicting with payout and service.
* Provide guidance and direction to Claim Management Director, Unit Managers and claim professionals through a continuous process of management involvement and claim file review. Evaluate performance and address issues, taking improvement actions as appropriate.
* Responsible for product quality alignment with Claim Product strategy. Seek information on, support, and communicate Claim's philosophies.
* Drive the Information Advantage:
* Successfully leverage data, management information and technology to identify and make the most of opportunities to support business strategies and improve results.
* Proactively identify business drivers and trends from a thorough analysis of claim data. Work directly with Claim Center VicePresident, Claim Product teams to understand, develop and implement strategies to close gaps.
* Achieve Optimal Solutions:
* Focus on resolution and process improvement, fulfilling all obligations while maximizing cost effectiveness . Assist business partners (Field Underwriting/Sales) in understanding drivers, trends and product stress points to help attract and retain business.
* Develop, implement and adjust product line staffing/operating expense budget in support of claim strategies by proactively monitoring notice and volume trends in conjunction with local business market growth projections/plans.
* As a member of the local Executive Management Team provide input, insight, and assistance to other Product Leads ensuring the success of the local office as a whole.
* Provide independent hands-on involvement in managing appropriate claim files; monitor file quality, compliance, and metrics, procedures and results across all lines of business to ensure quality results.
* Partner for Mutual Success:
* Develop and maintain effective relationships with colleagues, business partners, customers, agents, regulatory agencies and others to achieve organizational goals and create better outcomes.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Bachelor's Degree.
* Claim management experience with experience managing managers.
* For the specific line of business skilled in coverage, liability and damages analysis and has a thorough understanding of the litigation process, relevant case and statutory law and litigation management skills for line of business.
* Experience handling complex claims.
* General knowledge and understanding of marketing, underwriting and account management processes.
What is a Must Have?
* 7 years Claim handling or Claim litigation/coverage experience.
* 2 years of claim leadership or direct management experience.
* LICENSING OR CERTIFICATES.
* Insurance license(s) as required by state regulation.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
$146.4k-241.6k yearly 14d ago
AVP of Property Management
National Community Renaissance 4.7
Assistant vice president job in Rancho Cucamonga, CA
AssistantVicePresident, Fee-Managed Property Management Property Management - Fee-Managed Portfolio Reports To: Senior VicePresident of Property Management Status: Full-Time | Exempt ABOUT NATIONAL CORE National CORE is one of the nation's largest nonprofit affordable housing operators and is committed to transforming lives and communities by providing high-quality, safe, and affordable housing. We deliver Hope, Opportunity, Prosperity and Empowerment to thousands of children, families, and seniors each year.
POSITION SUMMARY
The AssistantVicePresident (AVP) of Fee-Managed Property Management provides strategic and operational leadership for a portfolio of fee-managed multifamily and affordable housing communities managed on behalf of third-party owners. This position plays a critical role in ensuring that all managed assets meet both financial and mission-driven goals-delivering exceptional property performance while upholding the organization's commitment to quality housing, resident well-being, and community stability.
The AVP oversees regional and property management teams to ensure operational excellence, regulatory compliance, and superior client satisfaction. The role also supports business development efforts by helping to expand the organization's fee-managed portfolio through reputation, performance, and partnership.
KEY RESPONSIBILITIES
Portfolio & Operational Oversight
* Direct and monitor the performance of a portfolio of fee-managed affordable and mixed-income properties.
* Partner with ownership groups to set performance goals, analyze operating results, and ensure alignment with financial objectives and affordability commitments.
* Oversee budgeting, forecasting, and monthly financial performance while identifying trends and implementing action plans to address variances.
* Conduct regular property evaluations to ensure operational consistency, asset preservation, and adherence to brand and compliance standards.
Client & Partner Relations
* Serve as the primary liaison between the organization and ownership entities, housing authorities, and investors.
* Build strong, transparent partnerships by communicating performance metrics, operational updates, and strategic recommendations.
* Collaborate with owners on rent-setting strategies, compliance requirements, and long-term asset planning.
* Maintain and manage ongoing client relationships by ensuring consistent communication, soliciting client satisfaction feedback, addressing concerns, and responding promptly to client requests.
Leadership & Team Development
* Lead, mentor, and support regional managers and property management professionals across multiple markets.
* Foster a culture of accountability, empowerment, and service excellence aligned with the organization's core values.
* Ensure team members receive ongoing training in compliance, operations, leadership, and resident engagement.
* Promote diversity, equity, and inclusion in all aspects of property operations and staffing.
Compliance & Risk Management
* Ensure compliance with applicable federal, state, and local housing regulations, including LIHTC, HUD, RAD, and other affordable housing program requirements.
* Oversee internal audits, file reviews, and corrective action plans to maintain program integrity and mitigate risk. Partner with Compliance, Finance, and Legal teams to address issues promptly and ensure adherence to management agreements.
Strategic Growth & Mission Alignment
* Support the Senior VicePresident and senior leadership team in aligning fee-managed operations with the organization's broader mission and strategic plan. Identify and implement process improvements that enhance operational efficiency and client satisfaction.
* Contribute to initiatives that improve resident experience, promote community stability, and advance the organization's affordable housing mission.
* Analyze market trends and identify opportunities for responsible growth in fee-management partnerships.
* Lead and coordinate initiatives for new business and market development, including identifying potential clients, cultivating relationships, developing proposals and presentations, and supporting the completion of new business transactions.
* Assist in developing promotional materials, business pitches, proposals, and responses to RFPs.
* Coordinate and finalize due diligence assignments and act as liaison with brokers for new fee-management opportunities.
* Improve client service and satisfaction by gathering feedback through surveys and other tools, identifying themes and issues, and proposing and implementing innovative, cost-effective solutions.
SKILLS & QUALIFICATIONS
Required
* Minimum of 8-10 years of progressively responsible experience in affordable or multifamily property management, including leadership of multi-site or fee-managed portfolios.
* Strong understanding of affordable housing programs and compliance requirements such as LIHTC, Section 8, and RAD.
* Demonstrated success managing client relationships and leading large, distributed teams.
* Proven financial acumen with experience in budgeting, forecasting, and financial reporting. Excellent written and verbal communication, negotiation, and presentation skills. Proficiency with property management software, with Yardi
* preferred, and Microsoft Office Suite.
Preferred
* CPM, ARM, or equivalent professional certification. Experience working in nonprofit or mission-driven housing organizations.
EDUCATION & EXPERIENCE
Bachelor's degree in Business Administration, Real Estate, Public Administration, or a related field preferred.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT
* Regular, punctual attendance required.
* Ability to sit, stand, walk, and use office technology for extended periods.
* Occasional travel to properties, client meetings, or business development engagements.
FLSA STATUS
Exempt
$95k-124k yearly est. 19d ago
Fountain Valley - Branch Manager 1, AVP - Full Time - Onsite (So.CA)
Nuvision Federal Credit Union
Assistant vice president job in Fountain Valley, CA
The BM I, AVP position typically exists in a small-to-medium size single location, existing branch, where the staff is equivalent to not more than 6 full and part time employees and may include: Relationship Specialists, Branch Team Lead, Relationship Managers and an Assistant Branch Manager. Under limited supervision and within established guidelines, the BM I, AVP assists the VP of Sales in all assigned areas of branch operations by leading and implementing the established branch sales, service and business plans and increasing market visibility and awareness in designated areas by representing the credit union through civic involvement, Chamber Membership, and community relations. The BM I, AVP position may be required to provide coverage for a larger branch or BM II, AVP position on an as-needed basis and is required to be able to perform all job functions within the branch for which he/she is responsible. The BM I, AVP maximizes the return on credit union human and financial resources in the development and implementation of a branch sales and business plan corresponding with sales huddles, community grassroots activity and business development. The BM I, AVP also seeks out new SEG/individual business opportunities leading to membership, deposit and loan growth. The BM I, AVP promotes products and services to achieve established annual goals. The BM I, AVP develops employees to ensure they can deliver quality service to the membership at all times executing the Service and Sales Standard Documents strategies. They plan, control and direct the activities of branch personnel towards the attainment of all branch goals, including minimum performance standards for sales and referrals, member service and risk management. The BM I, AVP oversees daily operations and ensures compliance with credit union policies and procedures in accordance with established daily, weekly and monthly audit checklists. The value the BM I, AVP adds to the organization is to allow for in-person, personalized service and provide active liaisons with business and community organizations towards helping to create credit union awareness and garnish new business. Also, the BM I, AVP develops, coaches and empowers staff towards reaching needs-based sales using referrals / sales of other Credit Union products and services that support various production goals.
Responsibilities:
Provides leadership and directs the day-to-day operations of sales and service functions within the branch that assures a high degree of member retention.
Conducts outside business development functions and local grassroots activities that assure a high degree of new member / account acquisition.
Conducts outside business development functions and local grassroots activities that assure a high degree of new member / account acquisition.
Develops staff by providing continuous training and opportunities for growth; coaches, counsels and mentors staff to enhance service, sales, and performance results.
Fosters an environment for employee empowerment.
Leads weekly staff meetings to maintain effective communication, holds one-on-one monthly / quarterly individual meetings and ensures daily sales huddles.
Responsible for development of all branch budgets and monitoring all variance reports.
Provides quick turn around and professional responses to complex and sensitive service issues.
Uses sound judgment when investigating and resolving service matters, while striving to obtain an equitable resolution and assure a high degree of member satisfaction.
Supports, promotes, recommends, and participates in branch and company events; provides planning and coordination support to event coordinators.
Attends civic and community functions; maintains active liaisons with business and community organizations.
This includes supporting business partners such as investment auto brokers and mortgage Loan Consultants.
Writes and delivers performance evaluations, recommends promotions, salary increases and development action plans; recruits and conducts interviews and makes recommendations for hiring and for termination.
Attends and participates in all required meetings.
Determines, sets and monitors individual staff goals.
Ensures execution of sales/retail environment; ensures accurate and consistent tracking of sales and marketing programs.
Attends and participates in all required training.
Represents the Credit Union in a positive and professional manner.
Maintains member and other sensitive information with confidentiality.
Other related duties as assigned.
Treats all co-workers and members with respect.
Supports and participates in continuous improvement activities.
Qualifications:
3+ years in a financial institution, including two (2) years supervisory experience at a Branch Supervisor level, outside Business Development, experience in a sales culture and supervised at least 5 people of which at least 1 must be a lead/supervisor.
Solid working knowledge of all depository and loan products, knowledge of Branch Operations in a financial institution, share insurance and regulations
Proficiency with PC and Microsoft applications including Outlook, Word and MS Excel
Effective team-builder and demonstrated ability to empower and mentor staff.
Able to interface and communicate with a diversified workforce, all levels of staff and management.
Ability to build relationships.
Critical thinking skills, able to resolve problems independently, able to coordinate and manage multiple priorities and projects simultaneously with effectiveness, excellent organization skills, ability and willingness to make decisions that can impact the entire organization and be accountable, able to work in a fast paced, dynamic environment, willing to work flexible hours and fill in where needed.
Sales and Service Training.
NMLS Registered
Education
Associates Degree or some college level coursework along with related experience.
Website: nuvisionfederal.com/careers
Pay scale by applicable geographic location:
So. California: Min - $85,845.47 Mid - $107,306.84 Max - $128,768.20
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, job related training/education, etc.
Applicants must be legally authorized to work in the U.S. without the need for current or future sponsorship.
Benefits:
Medical
Dental
Vision
Life Insurance
Flexible Spending Account
401(k) Matching
Paid Time Off
Training Provided
Tuition Reimbursement
$85.8k-128.8k yearly 7d ago
Fountain Valley - Branch Manager 1, AVP - Full Time - Onsite (So.CA)
Nuvision Credit Union
Assistant vice president job in Fountain Valley, CA
The BM I, AVP position typically exists in a small-to-medium size single location, existing branch, where the staff is equivalent to not more than 6 full and part time employees and may include: Relationship Specialists, Branch Team Lead, Relationship Managers and an Assistant Branch Manager. Under limited supervision and within established guidelines, the BM I, AVP assists the VP of Sales in all assigned areas of branch operations by leading and implementing the established branch sales, service and business plans and increasing market visibility and awareness in designated areas by representing the credit union through civic involvement, Chamber Membership, and community relations. The BM I, AVP position may be required to provide coverage for a larger branch or BM II, AVP position on an as-needed basis and is required to be able to perform all job functions within the branch for which he/she is responsible. The BM I, AVP maximizes the return on credit union human and financial resources in the development and implementation of a branch sales and business plan corresponding with sales huddles, community grassroots activity and business development. The BM I, AVP also seeks out new SEG/individual business opportunities leading to membership, deposit and loan growth. The BM I, AVP promotes products and services to achieve established annual goals. The BM I, AVP develops employees to ensure they can deliver quality service to the membership at all times executing the Service and Sales Standard Documents strategies. They plan, control and direct the activities of branch personnel towards the attainment of all branch goals, including minimum performance standards for sales and referrals, member service and risk management. The BM I, AVP oversees daily operations and ensures compliance with credit union policies and procedures in accordance with established daily, weekly and monthly audit checklists. The value the BM I, AVP adds to the organization is to allow for in-person, personalized service and provide active liaisons with business and community organizations towards helping to create credit union awareness and garnish new business. Also, the BM I, AVP develops, coaches and empowers staff towards reaching needs-based sales using referrals / sales of other Credit Union products and services that support various production goals.Responsibilities:
Provides leadership and directs the day-to-day operations of sales and service functions within the branch that assures a high degree of member retention.
Conducts outside business development functions and local grassroots activities that assure a high degree of new member / account acquisition.
Conducts outside business development functions and local grassroots activities that assure a high degree of new member / account acquisition.
Develops staff by providing continuous training and opportunities for growth; coaches, counsels and mentors staff to enhance service, sales, and performance results.
Fosters an environment for employee empowerment.
Leads weekly staff meetings to maintain effective communication, holds one-on-one monthly / quarterly individual meetings and ensures daily sales huddles.
Responsible for development of all branch budgets and monitoring all variance reports.
Provides quick turn around and professional responses to complex and sensitive service issues.
Uses sound judgment when investigating and resolving service matters, while striving to obtain an equitable resolution and assure a high degree of member satisfaction.
Supports, promotes, recommends, and participates in branch and company events; provides planning and coordination support to event coordinators.
Attends civic and community functions; maintains active liaisons with business and community organizations.
This includes supporting business partners such as investment auto brokers and mortgage Loan Consultants.
Writes and delivers performance evaluations, recommends promotions, salary increases and development action plans; recruits and conducts interviews and makes recommendations for hiring and for termination.
Attends and participates in all required meetings.
Determines, sets and monitors individual staff goals.
Ensures execution of sales/retail environment; ensures accurate and consistent tracking of sales and marketing programs.
Attends and participates in all required training.
Represents the Credit Union in a positive and professional manner.
Maintains member and other sensitive information with confidentiality.
Other related duties as assigned.
Treats all co-workers and members with respect.
Supports and participates in continuous improvement activities.
Qualifications:
3+ years in a financial institution, including two (2) years supervisory experience at a Branch Supervisor level, outside Business Development, experience in a sales culture and supervised at least 5 people of which at least 1 must be a lead/supervisor.
Solid working knowledge of all depository and loan products, knowledge of Branch Operations in a financial institution, share insurance and regulations
Proficiency with PC and Microsoft applications including Outlook, Word and MS Excel
Effective team-builder and demonstrated ability to empower and mentor staff.
Able to interface and communicate with a diversified workforce, all levels of staff and management.
Ability to build relationships.
Critical thinking skills, able to resolve problems independently, able to coordinate and manage multiple priorities and projects simultaneously with effectiveness, excellent organization skills, ability and willingness to make decisions that can impact the entire organization and be accountable, able to work in a fast paced, dynamic environment, willing to work flexible hours and fill in where needed.
Sales and Service Training.
NMLS Registered
Education
Associates Degree or some college level coursework along with related experience.
Website: nuvisionfederal.com/careers
Pay scale by applicable geographic location:
So. California: Min - $85,845.47 Mid - $107,306.84 Max - $128,768.20
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, job related training/education, etc.
Applicants must be legally authorized to work in the U.S. without the need for current or future sponsorship.
Benefits:
Medical
Dental
Vision
Life Insurance
Flexible Spending Account
401(k) Matching
Paid Time Off
Training Provided
Tuition Reimbursement
$85.8k-128.8k yearly 35d ago
Vice President, Opportunistic Credit
Pimco Europe Ltd.
Assistant vice president job in Newport Beach, CA
VicePresident, Opportunistic Credit page is loaded## VicePresident, Opportunistic Creditlocations: Newport Beach, CA USAtime type: Full timeposted on: Posted 28 Days Agotime left to apply: End Date: January 26, 2026 (30+ days left to apply)job requisition id: R105590PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns.Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients.**JOB DESCRIPTION**PIMCO's growing $178 billion alternative complex invests in a wide range of asset types and geographies. PIMCO's opportunistic credit team manages funds focused on investing in directional and relative value opportunities across public and private corporate debt and equity, stressed/distressed capital structures, and various event-driven and special situation opportunities. PIMCO is seeking a VicePresident to join this opportunistic credit team, to be based in our Newport Beach office. You will be directly involved in identifying, evaluating, underwriting, and managing opportunistic credit and special situations investments. You will also interact across our investment organization; including Portfolio Management professionals within our alternatives platform, as well as across the firm's corporate research group.**RESPONSIBILITIES*** Assist in identifying and evaluating public and private corporate debt and equity investments (both long and short), and special situation opportunities* Partner with PIMCO Alternatives deal teams on diligence, underwriting, and management of selective investments* Perform deep-dive research on industry sectors and individual companies, including detailed financial modeling and credit documentation review* Communicate and present investment ideas and analysis to senior team members, portfolio managers, and investment committees**REQUIREMENTS*** 4+ years of meaningful investment banking, credit research, and/or credit investing experience* Strong experience in credit analysis and financial modeling, restructuring/distressed experience is a plus* Outstanding academic credentials and demonstrated leadership capabilities* Strong work ethic and integrity; you should be a team player who is proactive and self-motivated* Experience managing tasks with minimal direction and an ability to make preliminary decisions in a short time frame* Good communicator, strong written and oral presentation abilities; needs to be persuasive and credible* Ability to work effectively on multiple projects simultaneously**BENEFITS**PIMCO is committed to offering a comprehensive portfolio of employee benefits designed to support the health and wellbeing of you and your family. Benefits vary by location but may include:* Medical, dental, and vision coverage* Life insurance and travel coverage* 401(k) (defined contribution) retirement savings, retirement plan, pension contribution from your first day of employment* Work/life programs such as flexible work arrangements, parental leave and support, employee assistance plan, commuter benefits, health club discounts, and educational/CFA certification reimbursement programs* Community involvement opportunities with The PIMCO Foundation in each PIMCO office PIMCO follows a total compensation approach when rewarding employees which includes a base salary and a discretionary bonus. Base salary is the fixed component of compensation that is determined by core job responsibilities, relevant experience, internal level, and market factors. The discretionary bonus is used to award performance and therefore is determined by company, business, team, and individual performance. Salary Range: $ 205,000.00 - $ 240,000.00Equal Employment Opportunity and Affirmative Action Statement*PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws.*Applicants with Disabilities*PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at ************ and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.*
#J-18808-Ljbffr
$205k-240k yearly 4d ago
AVP, Information Security Engineer
Cathay Bank-Headquarters 4.4
Assistant vice president job in Rancho Cucamonga, CA
People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.
Apply today!
What our team members are saying:
Video Clip 1
Video Clip 2
Video Clip 3
Learn more about us at cathaybank.com
GENERAL SUMMARY
This position is responsible for designing, implementing, and supporting the Bank's Information Security infrastructure and protecting its data and assets in accordance with established Information Security and Bank policies, published regulations and industry best practices.
Responsibilities include performing risk assessments of the Bank's network, applications, and endpoint activity, and manage security projects to implement security controls or tools to mitigate cyber risk, ensuring that the Bank's network and data are secure in accordance with Bank, IT, and IS policies.
ESSENTIAL FUNCTIONS
Participate in Business and Information Technology projects to recommend security controls and solutions applicable. Provide recommendations for security infrastructure, developing security plans and standards.
Manage trade-offs and determine cost-benefits between new tools to be implemented to the current security stack, and improve existing tools by reconfiguring, repurposing, or training. Identify and evaluate opportunities for process improvement.
Maintain strong technical security skills that follow the current market trends to work on both cloud and on-prem based solutions.
Serve as Subject Matter Expert (SME) across technical information security domains.
Identify and assess vulnerabilities and risks to enterprise applications infrastructure and data. Develop and implement technical solutions to counter vulnerabilities and risks.
Track current and emerging security threats, design and implement security solutions to mitigate them.
Propose scope, design, and supervise the execution of the penetration test program to reach defined objectives.
Review and propose improvements to email, endpoint and network security.
Implement the enterprise data loss prevention program by identifying and proposing controls on data loss channels.
Ensure that security systems and tools such as firewalls, web filtering, EDR, XDR, NAC for adequate coverage and periodically reassess configurations and security controls for improvements.
Maintain information security systems and tools such as CASB, DLP, MDM and WAF and periodically review configurations.
Establish, plan, and manage overall program and goals for the system security requirements and baseline configurations.
Participate in efforts to remediate audit and regulatory findings and recommendations related to Information Security.
Define and implement solutions to meet compliance requirements, including but not limited to: Sarbanes-Oxley, Payment card industry standards, and state and federal regulations.
REQUIRED QUALIFICATIONS
Education: College degree in Information Technology or Information Security or equivalent.
Certification: Requires one or more of the following certifications CISSP, CISM, CRISC, CISA, Security+, EnCE, CEH, OSCP, GIAC. Splunk and Microsoft certifications preferred.
Experience:
5+ years experience in Information Security Operations or Information Security Risk Management, preferably in the financial services industry.
3+ years experience in Security Engineering or Security Architecture role operating and/or implementing SIEM, EDR/XDR, NAC, IDS/IPS, WAF, IAM, FW, AD, EntraID and AVs.
Proven experience in securing and implementing policies for Cloud Technologies (M365, Azure, AWS) and the Microsoft (E5) technology stack including Microsoft Defender, Microsoft Intune or similar.
Experience defining and/or reviewing firewall rules and IDS/IPS topology and configurations.
Experience in defining or participating in penetration tests and/or attack simulation exercises and implementing remediation plans.
Strong understanding of networking, communication, and secure email protocols (TCP/IP, UDP, SSL/TLS, IPSEC, SPF, DKIM, DMARC, DNSSEC, etc.)
Experience configuring and managing a Security Information and Event Management (SIEM) platform is highly preferred.
Governance or oversight of a third-party risk management program experience preferred.
Experience implementing tools and policies for Data Loss Prevention, Cloud Access Security Broker (CASB) and Insider Threat Management tools preferred.
Experience with Secure Development Life Cycle (SDLC) practices and application security testing, including implementation and use of static and dynamic application security testing platforms preferred.
Experience performing and assessing the effectiveness of vulnerability management program and performing security assessments of internal and external systems based on industry standards preferred.
Skills/Ability:
Proven ability to initiate and manage projects.
Self-starter, highly motivated, and able to work with general supervision.
Strong documentation skills to include presentations to technical audiences and to business-driven departments.
Strong interpersonal communication and collaboration skills.
Must be available to respond to emergencies in support of incident investigations carried out by the Security Operations team, or for troubleshooting security tools.
Combination of strong troubleshooting, technical and communication skills.
OTHER DETAILS
$100K - $120K / year
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster:
Poster- English
Poster- Spanish
Poster- Chinese Traditional
Poster- Chinese Simplified
Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
$100k-120k yearly 1d ago
AVP, Technology Transformation Lead - COAST Transformation
Pacific Life 4.5
Assistant vice president job in Newport Beach, CA
Pacific Life is seeking an experienced and visionary AssistantVicePresident, Technology Transformation Lead to drive CMD's COAST (Connected Operations and Automated Systems Transformation) Program. COAST is a multi-year transformation and modernization initiative focused on digitization, automation, and AI enablement across CMD Operations.
This role will lead the technical strategy, architecture, and execution of COAST workstreams, partnering closely with business leaders in a “two-in-a-box” model to deliver measurable business outcomes.
This role will be located onsite in one of our office locations, preferably in Newport Beach, CA.
Key ResponsibilitiesStrategic Leadership
Define and evolve the technical vision for COAST aligned with enterprise architecture and business priorities.
Co-lead cross-functional workstreams with business counterparts, ensuring shared OKRs and outcome ownership.
Champion modernization by decoupling legacy systems and adopting next-gen platforms and AI capabilities.
Delivery & Execution
Lead dedicated engineering teams across COAST workstreams including FAST, IVR, GenAI, and automation.
Oversee execution roadmaps, PI planning, and delivery metrics using agile and DevOps practices.
Ensure tight integration with BAU technology teams while maintaining focus on transformation goals.
Architecture & Design
Own architectural decisions across COAST platforms, ensuring scalability, modularity, and reuse.
Guide the development of orchestration layers, self-service portals, and unified processing workflows.
Talent & Team Development
Build and mentor high-performing technology teams, including internal staff and contractors.
Support upskilling initiatives such as GenAI Academy and agile/DevOps training.
Collaborate with HR and L&D on strategic workforce planning and role definition.
Qualifications
10+ years of experience in technology leadership roles, preferably in life and annuity insurance.
Proven success in leading large-scale transformation programs with measurable outcomes.
Deep expertise in enterprise architecture, cloud platforms, AI/ML, and automation.
Strong understanding of agile delivery models, DevSecOps, and product-centric operating models.
Exceptional communication and stakeholder management skills.
Experience in managing hybrid teams and vendor partnerships.
Preferred Attributes
Strategic thinker with a bias for action and continuous improvement.
Comfortable navigating ambiguity and driving clarity in complex environments.
Passionate about talent development and building inclusive, high-performing teams.
Be at the forefront of technology transformation, shaping the future of our enterprise and driving meaningful change. If you are a visionary leader with a passion for innovation and operational excellence, we invite you to apply.
Base salary range: $210,000-$ 260,000
You can be who you are.
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
Base Pay Range:
The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
$210k-260k yearly Auto-Apply 34d ago
AVP, Auto Claims
Travelers Insurance Company 4.4
Assistant vice president job in Irvine, CA
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$146,400.00 - $241,600.00
**Target Openings**
1
**What Is the Opportunity?**
This role is eligible for a sign-on bonus.
Under general direction, this position has accountability for results within assigned line of business including working with Corporate Claim in the successful execution of national and local claim strategies and to ensure claim policies, procedures, and service standards are implemented and maintained within assigned line of business. Provides input into the development of national strategies. Leadership responsibilities include the selection, training, development, performance management and compensation administration of staff.
**What Will You Do?**
+ Attract, Retain and Develop World Class Talent:
+ Accountable for the selection, training and development of staff to ensure succession plan and talent retention.
+ Assess performance behaviors of direct reports and ensure managers manage staff performance; provide frequent performance feedback.
+ Evaluate leadership and staff performance, and develop and implement strategies and plans to address staff professional development up through Director level positions. Ensure training needs are identified and addressed on an ongoing basis.
+ Responsible for the performance assessment and determination of compensation for assigned staff.
+ Develop staff to ensure succession plan and talent retention. Identifying and promoting opportunities for exposure and experience to ensure continuous development of Leadership Team and staff.
+ Serve as a leadership role model to create a culture where employees feel valued and where they can make a difference by coaching and guiding direct reports and team. Have an active action plan for team that will help create an atmosphere where employees want to come to work.
+ Provide Compelling Claim Services:
+ Employ proper claim handling techniques to protect the integrity of Travelers brand and providing consistent service quality and streamlined processes to add value for our customers.
+ Ensure adoption of new technologies in alignment with Claim Services disciplines: focused on paying what is owed, deliver exceptional customer service in most efficient way possible without conflicting with payout and service.
+ Provide guidance and direction to Claim Management Director, Unit Managers and claim professionals through a continuous process of management involvement and claim file review. Evaluate performance and address issues, taking improvement actions as appropriate.
+ Responsible for product quality alignment with Claim Product strategy. Seek information on, support, and communicate Claim's philosophies.
+ Drive the Information Advantage:
+ Successfully leverage data, management information and technology to identify and make the most of opportunities to support business strategies and improve results.
+ Proactively identify business drivers and trends from a thorough analysis of claim data. Work directly with Claim Center VicePresident, Claim Product teams to understand, develop and implement strategies to close gaps.
+ Achieve Optimal Solutions:
+ Focus on resolution and process improvement, fulfilling all obligations while maximizing cost effectiveness . Assist business partners (Field Underwriting/Sales) in understanding drivers, trends and product stress points to help attract and retain business.
+ Develop, implement and adjust product line staffing/operating expense budget in support of claim strategies by proactively monitoring notice and volume trends in conjunction with local business market growth projections/plans.
+ As a member of the local Executive Management Team provide input, insight, and assistance to other Product Leads ensuring the success of the local office as a whole.
+ Provide independent hands-on involvement in managing appropriate claim files; monitor file quality, compliance, and metrics, procedures and results across all lines of business to ensure quality results.
+ Partner for Mutual Success:
+ Develop and maintain effective relationships with colleagues, business partners, customers, agents, regulatory agencies and others to achieve organizational goals and create better outcomes.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's Degree.
+ Claim management experience with experience managing managers.
+ For the specific line of business skilled in coverage, liability and damages analysis and has a thorough understanding of the litigation process, relevant case and statutory law and litigation management skills for line of business.
+ Experience handling complex claims.
+ General knowledge and understanding of marketing, underwriting and account management processes.
**What is a Must Have?**
+ 7 years Claim handling or Claim litigation/coverage experience.
+ 2 years of claim leadership or direct management experience.
+ LICENSING OR CERTIFICATES.
+ Insurance license(s) as required by state regulation.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$146.4k-241.6k yearly 14d ago
AVP / Customer Service & Sales Manager
Cathay Bank-Headquarters 4.4
Assistant vice president job in Irvine, CA
People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.
Apply today!
What our team members are saying:
Video Clip 1
Video Clip 2
Video Clip 3
Learn more about us at cathaybank.com
GENERAL SUMMARY
Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering with related Cathay department colleagues to proactively provide services for customers. Ensure regulatory compliance and staff adherence to bank policies and procedures. Maintain operational integrity of the branch.
DIRECT REPORTS
The incumbent supervises Relationship Bankers and all Operations staff (depending on the branch's staffing requirements)
ESSENTIAL FUNCTIONS
Service and Sales Responsibilities:
Interact in an effective and professional manner with all levels of bank personnel, corporate and bank clients demonstrating commitment to quality and extraordinary customer service
Ensure staff are actively profiling customers during new account and teller transaction process to identify cross sell opportunities to meet customer needs/requirements
Responsible for developing and tracking individual performance goals. Develop coaching and mentoring process for staff to ensure their performance meets bank customer service, sales, and operational requirements
Establish and manage achievement of assigned team and individual sales production goals
Collaborate with Branch Manager / Relationship Manager in support of prospect and customer calls to develop customer onboarding plan, including set-up of products and services
Support business development colleagues, and perform marketing activities as needed in efforts to achieve branch growth and profitability goals
May register as MLO (Mortgage Loan Originator)- based on branch/market needs, to support loan inquiries, interview loan applicants, and assist with loan related functions
Represent the bank by actively participating in outside civic/community affairs, business/ industry-related organizations and other professional activities as appropriate
Operations, Management & Administration Responsibilities:
Direct the operations functions of the branch. This encompasses the full knowledge of branch functions which include- new accounts, teller operations and safe box. The incumbent acts as the resident expert on procedural, risk and regulatory functions within the branch
Ensure that the branch consistently complies with all bank policies/procedures, banking regulations and meets satisfactory audit rating. Implement appropriate controls and oversight for any identified deficiencies
Ensure sound operating conditions are maintained in the branch by utilizing the daily and monthly operational and reporting reviews along with completion of required branch certifications
Perform staffing evaluation to ensure appropriate levels of staffing and skill sets in support of customer service requirements. Work with Branch Manager and Regional management on effective staff deployment and utilization
Ensure performance reviews/evaluations of the branch's non-officer staff and officers as assigned, are completed timely, objectively and with proper emphasis on individual development, coaching skills, customer service skills and sales/referral activities
Recommend hires, transfers, terminations, salary adjustments, performance standards and reviews. Approve employee daily time records, work assignments, vacations, sick pay, etc.
May serve as Safety and/or Security Officer for the branch
QUALIFICATIONS
College degree a plus.
Three to five years' experience in a similar capacity with management/supervisory responsibilities. Comprehensive knowledge of all aspects of branch service functions.
Thorough knowledge of bank policies and procedures.
General knowledge of complex support systems, branch efficiency and productivity, and personnel policies and procedures.
Direct sales experience desired.
Computer experience (Microsoft Word, Excel, Outlook) required.
Good management skills with emphasis on planning, organization and scheduling.
Excellent verbal and written communication skills.
Bi-lingual English and Chinese (Mandarin or Cantonese) preferred.
OTHER DETAILS
Officer: $26.44 - $31.25 / hour
AVP: $31.25 - $36.06 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster:
Poster- English
Poster- Spanish
Poster- Chinese Traditional
Poster- Chinese Simplified
Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
How much does an assistant vice president earn in Murrieta, CA?
The average assistant vice president in Murrieta, CA earns between $94,000 and $183,000 annually. This compares to the national average assistant vice president range of $96,000 to $163,000.
Average assistant vice president salary in Murrieta, CA