Vice President, Architecture
Assistant vice president job in Merrimack, NH
Vice President, Architecture for Contact Center Build Strategy, Enterprise Contact Center
At Fidelity, our Contact Centers are an essential way for customers and clients to interact with the right Fidelity associate for their financial goals, needs, and questions. As part of its overall cloud and technology transformation, Fidelity's Enterprise Customer Contact Center (EC3) organization is actively working to transform how our Contact Centers will support the future needs of our business teams, their associates, customers and clients.
As Vice President, Architecture for Contact Center Build Strategy you will define capabilities, solutions, patterns, standards, and guidelines related to the Fidelity Contact Center and the Associate Desktop Experience. You will work closely with EC3 Product and Technology leads, key business stakeholders, and other architects leading related capabilities.
The Expertise and Skills You Bring
15+ years of proven experience in an architecture or engineering role with 7+ years of experience as a lead solution architect and technology leader in large enterprise contact centers.
You have in-depth experience analyzing business requirements, designing end-to-end contact center solutions, and developing technology roadmaps.
You have deep knowledge of telephony, interexchange carrier (IXC) systems, and intelligent cloud-based edge networking capabilities that provide toll free calling services to large enterprise contact centers with resilient cloud infrastructure.
You have deep knowledge of contact center platforms such as Genesys, Cisco, Avaya, Amazon Connect, Nice CXone, CCaaS solutions, Infrastructure as Code and related tools, and CRM systems.
You have experience implementing and optimizing omnichannel strategies including voice, chat, SMS, and email to enhance customer engagement.
You have modernization experience for contact center self-service experiences (IVR to IVA), and intelligent contact routing across channels and services.
You have technical integration experience to ensure end-to-end contact center capabilities are deployed seamlessly throughout the customer and agent experience including infrastructure, channels and services, self-service, intelligent routing, agent desktop and agent assistance, workforce engagement as well as new emerging capabilities.
You are able to provide guidance and mentorship to technical teams and collaborate with stakeholders across the company to ensure architecture deliverables enable a successful deployment solution.
You are an experienced architect designing and supporting enterprise level infrastructure using public cloud technologies with Amazon, Google, and/or Azure.
You demonstrate excellent communication, interpersonal and relationship building skills with which you influence decisions and engage across Fidelity and at all levels of the organization.
You have a passion for solving complex problems and a track record of delivering innovative solutions for solving them.
The Value You Deliver
Delivering and maintaining Contact Center and EC3-related capabilities, solutions, solution architectures, patterns, standards, guidelines, and specifications for the Fidelity Blueprint.
Supporting and enabling technology Product and Chapter Leaders to deliver increased value to our customers and operations associates.
Measuring performance through established objectives and metrics that deliver agreed upon business, technology, and people results.
Partnering with agile product area leaders, chapter area leaders, agile team leads, and architects to develop platform designs and solution roadmaps.
Ensuring the solutions that are delivered meet high standards for quality, performance, and scale.
Company Overview
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
The base salary range for this position is $140,000-285,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Information Technology
VP of Operations
Assistant vice president job in Rochester, NH
The Vice President of Operations for 3-Phase East Region leads the safe, efficient, and profitable delivery of transmission, substation, and distribution projects. This individual is responsible for operational excellence, customer engagement, business development, and team leadership across the region. The role requires a strong command of energy infrastructure markets and key utility clients-Avangrid, National Grid, and Eversource-to anticipate needs, strengthen relationships, and drive competitive advantage. As a member of the regional leadership team, the VP integrates commercial, operational, financial, and organizational capabilities to deliver best-in-class performance.
Key Responsibilities
Customer & Market Engagement
- Serve as executive sponsor for Avangrid, National Grid, and Eversource.
- Build and sustain high-value relationships with utility clients and stakeholders.
- Leverage market insight to anticipate trends and position the company for sustained growth.
Commercial & Financial Management
- Partner with commercial teams on bid strategies, contract negotiations, and project mobilization.
- Drive financial performance including forecasting, cost control, and margin improvement.
- Support business development efforts to expand market share and grow revenue.
Operational Leadership
- Oversee field operations for large-scale energy infrastructure projects, ensuring safety, quality, timeliness, and budget adherence.
- Drive operational performance, productivity, and resource utilization across the region.
- Ensure compliance with all safety, environmental, and regulatory requirements.
- Champion operational discipline and continuous improvement.
People & Culture
- Lead and develop a high-performing team including project managers, estimators, field leaders, and fleet.
- Ensure strong succession pipelines and talent capability across the region.
- Foster cross-functional collaboration with engineering, procurement, and corporate support teams.
- Champion company values, culture, and leadership standards.
Strategic Leadership
- Contribute to enterprise-wide strategy and decision-making as a member of the regional leadership team.
- Align regional goals with corporate objectives and share insights to inform broader initiatives.
Qualifications
- 15+ years of leadership experience in field operations within energy infrastructure or heavy civil construction.
- Proven success managing regional operations with full P&L responsibility.
- Strong commercial acumen and financial management capability.
- Deep understanding of utility clients and regulatory environments in the Northeast.
- Excellent safety leadership and compliance track record.
- Track recorded of driving change.
- Bachelor's degree in Engineering, Construction Management, or Business.
AVP, Corporate Underwriting Audit
Assistant vice president job in New Hampshire
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibilityâ„ .
Position Summary:
Arch's Corporate Underwriting Audit ("CUA") is charged with evaluating the effectiveness of the underwriting process for all active Arch Insurance Group business units in the United States, Canada, United Kingdom, Bermuda, Australia, and Europe. CU Audit - via reviews and reports - provides an objective evaluation for Arch senior leadership concerning the quality and alignment of the business units' underwriting decisions to authority levels and guidelines while enabling change where necessary and enhancing underwriting processes and controls.
Responsibilities and Accountabilities:
* Under supervision, plan, organize and lead underwriting audits/reviews of Arch Insurance business units and delegated authority programs, including scheduling and account selection.
* Perform underwriting file reviews by measuring how well Arch's Business Units and delegated authority programs adhere to corporate and business unit rules and protocols - including qualitative and procedural components such as file documentation, account analysis/selection, and use of pricing tools.
* Assist - and where necessary lead - the collecting, processing and summarizing audit information and the identification of trends.
* Present audit results and draft audit reports for senior executive team.
* Identify trends in business units to assess relative risks in order to determine audit scope required.
* Co-ordinate audits with other company monitoring functions (Compliance, Internal Audit, Claims) as needed to support audit process.
Required Skills and Abilities:
* 15+ years underwriting or claims experience in Property, Casualty, Professional, or Financial Lines underwriting. Additional coverage line experience is a plus.
* Business acumen with high attention to detail and strong analytical skills.
* Sound independent judgment.
* Ability to influence colleagues outside the team toward achievement of mutual goals.
* Excellent time management and organizational skills.
* Demonstrated ability to work across interdisciplinary teams that are geographically dispersed.
* Strong oral and written communication skills.
* Willingness to travel domestic and/or international.
#LI-Remote
#LI-AM3
For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$125,000 - $185,000/year
* Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
* Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.
For Colorado Applicants - The deadline to submit your application is:
November 02, 2025
14400 Arch Insurance Group Inc.
Auto-ApplyAVP- Complex Claim Specialist
Assistant vice president job in Concord, NH
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$132,800.00 - $219,100.00
**Target Openings**
2
**What Is the Opportunity?**
Investigate, evaluate, reserve, negotiate and resolve the company's most severe and/or complex claims, in multiple jurisdictions, in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims, while engaging in indemnity & expense management. Promptly manage claims by completing essential functions including contacts, investigation, damages development, evaluation, reserving, litigation management, negotiating and resolution. Provides consulting and training and serves as an expert technical resource to other claim professionals, business partners, customers, and other stakeholders as appropriate or required. This may include a specific assignment as a severity management resource to one or more field offices.
**What Will You Do?**
+ CLAIM HANDLING:
+ Directly handle the Company's most severe and complex claims when Travelers has coverage of $2 million or greater and file exposure is greater than $2 million.
+ Provide quality customer service and ensure file quality timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case.
+ Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential.
+ Interview witnesses and stakeholders; take necessary statements, as strategically appropriate.
+ Complete outside investigation as needed per case specifics.
+ Actively engage in the identification, selection and direction of appropriate internal and./or external resources for specific activities required to effectively evaluate claims, such as Subro, Risk Control, nurse consultants and fire or fraud investigators and other experts.
+ Verify the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation.
+ Utilize diary management system to ensure that all claims are handled timely.
+ At required time intervals, evaluate liability & damages exposure.
+ Establish and maintain proper indemnity & expense reserves.
+ Share experience and deep knowledge of creative resolution techniques to improve the claim results of others.
+ Apply the Company's claim quality management protocols, Best Practices and metrics to all claims; document the rationale for any departure from applicable protocols and metrics.
+ Develop and employ creative resolution strategies.
+ Effectively and efficiently manage both allocated and unallocated loss adjustment expenses
+ Evaluate all claims for recovery potential; directly handle recovery efforts and/or engage and direct Company resources for recovery efforts.
+ Responsible for prompt and proper disposition of all claims within delegated authority. Negotiate disposition of claims with insureds and claimants or their legal representatives.
+ Ensure that the right resources are being applied to each claim to achieve the best result at the most optimal cost.
+ LEADERSHIP:
+ Actively provide mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength.
+ Field Severity Support: Some Complex Claim Specialists may be responsible for all or some of the following:
+ Collaborate with field severity units in the management and evaluation of some of the Company's severe and complex liability claims by providing claim handling guidance, recommendations and strategies to Field Product Line Managers, Unit Managers, and Major Case Specialists, for timely, cost effective resolution of liability major cases.
+ Provide mentoring or training as request by field severity management.
+ COMMUNICATION/INFLUENCE:
+ Consult with Manager on use of Claim Coverage Counsel as needed.
+ Provide guidance to underwriting business partners with res accuracy and adequacy of, and potential future changes to, loss reserves on assigned claims.
+ Recommend appropriate cases for discussion at roundtable.
+ Attend and or present at roundtables/authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense.
+ Update appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.
+ Represent the company as a technical resource, attend legal proceedings as needed, act within established professional guidelines as well as applicable state laws
+ Obtain and evaluate current information regarding trends in the law; digest and communicate this information to other Company departments and divisions to assist in underwriting and management decisions.
+ Assist underwriting business partners in marketing and account-contact.
+ Actively participate in the coverage, liability and damages analysis and development of creative resolution strategy for severity cases handled in the field.
+ Assist in the recognition of available defenses to contain loss payout and setting of appropriate reserves.
+ Regularly and actively participate in field severity roundtables to share expertise and recommendations in all aspects of severe claim management.
+ Collaborate with the severity unit in compliance with company claim policies, procedures, practices and standards for the handling of cases that meet the Critical Claim referral guidelines.
+ OTHER ACCOUNTABILITIES:
+ Apply expert litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy.
+ Recognize and implement alternate means of resolution.
+ Manages litigated claims. Develop litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy our customers.
+ Track and control legal expenses to assure cost-effective resolution.
+ Develop and employ innovative techniques to manage expense and outcome when independent counsel is engaged.
+ Attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
+ Closely monitor independent counsel to ensure quality product.
+ Actively participate in periodic file quality reviews.
+ Appropriately deal with information that is considered personal and confidential.
+ Fulfill specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions, and inquiries from agents and brokers.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ College degree preferred or equivalent business experience.
+ 5-10 years experience handling serious injury and complex liability claims preferred (casualty claim operations environment determining coverage, liability, investigation, research, evaluation, negotiation and settlement).
+ Position requires a proficiency in oral and written communications.
+ Advanced communications skills are required to understand, interpret and convey highly technical information in simple terms to others.
+ Thorough understanding of product lines, objectives of claim management, and legal theory issues involving claim resolution.
+ Familiarity with commercial lines/personal lines products, policy language, exclusions, ISO forms, effective claims handling practices.
+ Extensive experience handling large exposure and/or complex liability claims.
+ Familiarity with commercial lines products, policy language, exclusions, ISO forms, effective claims handling practices.
+ Thorough understanding of the litigation process, relevant case and statutory law.
+ Ability to recognize, analyze and advise on complex coverage, liability and damage issues.
+ Expert written and verbal communication skills to understand, synthesize, interpret and convey complex data.
+ Create and manage positive working relationships with business and marketing partners.
+ Ability to analyze and effectively respond to human resource issues.
+ Utilize technology as a strategic tool.
+ Ability to make independent decisions up to $1,000,000 without involvement of supervisor.
+ Competencies:
+ Leading the Business - Drive Results.
+ Leads Change - Executes Business Strategy.
+ Leading Others - Attract Top Talent, Maximize Individual Performance, Holds Others Accountable, Aligns Rewards, Creates and Sustains a Dynamic Workplace.
+ Leading Self-Emotional Intelligence - Demonstrates Self-Awareness, Initiative and accountability, Applies Critical Thinking, Communications Effectively & Influences Others, Exhibits Courage, Conviction & Credibility.
**What is a Must Have?**
+ High School Degree or GED.
+ 5 years bodily injury litigation claim handling experience or 10 years litigation experience.
+ In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements.
+ Generally, license(s) are required to be obtained within three months of starting the job.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
AVP, Primary Servicing
Assistant vice president job in Concord, NH
SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.
At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team!
This role is responsible for the overall management of an assigned primary servicing function within Situs Asset Management (SAM) and will oversee daily operations and reporting obligations for our clients' portfolios of commercial real estate loans. This position involves a high level of interaction and communication between management, SAM staff as well as clients and various 3rd parties.
Essential Job Functions:
+ Manage research requests, supporting asset management team in addressing borrower, investor, or 3rd party inquiries.
+ Train new team members.
+ Perform review of mortgage/deed of trust, loan agreement and/or commitment letter to determine servicing requirements.
+ Manage the onboarding of new loans and modifications and validate accuracy within the core servicing system of record.
+ Review 3rd party reports (i.e., appraisal, site inspection, seismic report, zoning report, engineering, and environmental reports) to determine property specific escrow requirements.
+ Manage information/communication flow between Borrower and Lender/Client along with the assigned asset manager, as necessary.
+ Manage monthly payment process inclusive of invoicing, billing statements, and waterfalls.
+ Review payoff demands for accuracy.
+ Manage property taxes and insurance coverage, working with appropriate departments with shortages, advances, and forced placements.
+ Prepare and ensure all reporting requirements are met, which can include investor remittance reporting, maturities, delinquencies, escrow, and taxes.
+ Analyze and interpret legal documents associated with loan administration, including complex structures such as mezzanine loans, multiple facilities, participants, etc.
+ Establishes and works with manager to draft and implement policies and procedures, monitors and evaluates procedure effectiveness and effects changes required for improvement.
+ Represent Situs in resolving non-compliant issues through verbal and written communication with both internal and external parties.
+ Periodically evaluate resources to ensure that specific goals and deadlines are achievable.
+ Perform QC on completed product and communicate results to team members.
+ Stay abreast of changes in industry standards.
+ Develop and maintain relationships with clients and stakeholders, providing regular updates on portfolio performance and investment strategies.
+ Such other activities as may be assigned by your manager.
Qualifications/ Requirements:
+ Bachelor's degree; Preferred Field of Study: real estate, finance/accounting, business or equivalent combination of education and experience
+ Minimum of 6+ years of industry and/or relevant experience, typically with 1+ years in a Senior Associate level role or external equivalent
+ Preferred experience in Commercial real estate, cash management, loan servicing, escrow management
+ High comfort level with use of various industry related software systems
+ Strong attention to detail and accuracy
+ Strong leadership skills
+ High degree of professionalism
+ Ability to work as a team player
+ Pro-active approach to problem recognition and resolution
\#LI-Remote
Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
The annual full time base salary range for this role is
$75,000.00 - $105,000.00
Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.
Pay Transparency Nondiscrimination Provision (******************************************************************************************************
SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Know Your Rights, Workplace Discrimination is Illegal (***********************************************************************************************
Vice President, Global Sourcing
Assistant vice president job in Manchester, NH
It's a great time to join Velcro Companies!
The Vice President of Global Sourcing provides strategic leadership and direction for the company's global sourcing, procurement, and supplier management functions. This role ensures cost-effective, ethical, and sustainable sourcing strategies that support organizational goals, strengthen supplier partnerships, mitigate risk, and drive competitive advantage. This role will develop a high-performing sourcing organization that regularly delivers on value, innovation and quality across all categories/regions worldwide. This position will lead a team of thirteen (13) professionals.
As the VP of Global Sourcing, you will be knowledgeable of Velcro input materials and critical indices. The incumbent will be responsible for building multi-year, multi category strategies which manifest into formal agreements that drive meaningful P&L impact.
This position is expected to contribute to the organization's thought leadership in the respective categories and to ensure Company executes on global sourcing initiatives.
Essential Duties and Responsibilities include the following:
Strategic Leadership
Develop and execute the company's global sourcing and procurement strategy aligned with overall business objectives.
Identify and pursue opportunities to optimize total cost of ownership, improve supply chain efficiency, and strengthen supplier relationships.
Build and lead a global sourcing team capable of supporting current and future business growth.
Excellent communication and presentation skills. Collaborates well with suppliers and internal customers.
Continue to develop/enhance global metrics and KPI measuring tools for the betterment of the company
Lead, monitor, coach Sourcing team on all critical Sourcing KPI's and initiatives/projects
Keep current on category market, cost drivers, mega trends, and economic outlook to guide category strategies and keep company updated on opportunities & risks.
Manage supporting personnel in the execution of the multi-step strategic sourcing process.
Support strategy development and negotiations for all major global business agreements.
Supplier & Contract Management
Establish a robust global supplier selection, evaluation, and performance management framework.
Negotiate global contracts that secure favorable terms, mitigate risks, and ensure compliance with regulatory, ethical, and sustainability standards.
Drive global supplier innovation in product development, technology, and supply chain resilience.
Operational Excellence
Partner with internal stakeholders (R&D, operations, finance, quality, logistics, etc.) to align sourcing strategies with organizational needs. (e.g. make v. buy)
Implement best-in-class sourcing processes, tools, and analytics to enhance decision-making and visibility across the supply base.
Ensure continuity of supply and proactively manage global risks including geopolitical, financial, and operational challenges.
Lead the deployment of KPI's that define performance targets aligned with the financial and supply chain performance goals of the company (global, regional, local).
Lead the implementation of Supply Chain Financing solutions to extend payment terms aligned with company goals across the supplier base.
Governance & Compliance
Ensure adherence to company policies, legal requirements, and industry standards across all sourcing activities.
Champion sustainability, diversity, and corporate social responsibility within the global supply chain.
Monitor and report on sourcing performance, cost savings, and risk metrics to senior leadership and the board.
Non-essential Duties and Responsibilities include the following:
Other duties may be assigned or required for the performance of this position
Knowledge & Experience (Minimum Job Qualifications):
You're a curious problem solver that has a bias for action and can bring big ideas to life. You're creative and resourceful but can navigate a complex organization with ease. You're agile and adaptable but work with precision to ensure we deliver top-notch customer experiences, always.
You also have:
Bachelor's degree in supply chain management, Business Administration, Engineering, or related field (MBA preferred).
15 years of progressive experience in global sourcing, procurement, or supply chain management, with at least 7 years in senior leadership roles.
Demonstrated strong Operation, Project Management, Finance and Strategic Planning knowledge in building business units and product category strategies.
Proven experience as a business executive with sound management skills and experience managing metric-oriented performance objectives.
Proven track record of negotiating and managing complex global supplier agreements and partnerships
Experience in Strategic Sourcing of commodities, raw material, and finished goods is preferred
Experience in a continuous improvement environment with a successful YOY track record
Experience operating successfully in an agile, highly matrixed environment
Experienced in team building and management of direct/indirect reports
Experience in multicultural negotiations, contracting and supplier management activities required
Experience in leading large, global complex supply management solution projects required
Strong financial acumen with the ability to develop and manage budgets, forecasts, and business cases.
Excellent leadership, communication, and influencing skills with the ability to operate across cultures and geographies.
Strong change-management skills, able to lead transformation initiatives in fast-paced, dynamic environments
Strategic thinker with demonstrated ability to deliver cost savings, supplier innovation, and operational efficiencies.
Strong MS Office Skills (Outlook, PowerPoint, Excel, Word).
Ability to travel, both domestic and internationally; up to 20%.
Preferred Qualifications:
LEAN and Kaizen experience.
Continuous improvement, Six Sigma concepts & methodologies, and work experience as a leader with excellent negotiation skills.
Oracle or equivalent ERP experience.
OUR COMMITMENT TO SAFETY AND EMPLOYEE WELL-BEING
Fostering a culture where people thrive-safely, purposefully, and with opportunity. At Velcro USA Inc., we are committed to creating a workplace where employees feel valued, supported, and empowered to grow. We offer competitive pay, a comprehensive benefits package, and generous time-off to meet the diverse needs of our workforce. Our culture encourages advancement and provides opportunities for both personal and professional development.
Safety is a core value at Velcro USA Inc. and an essential part of every role. We are dedicated to maintaining a safe, healthy work environment through strict adherence to our Global Safety Rules and our goal of achieving Zero Injuries of Any Kind (ZIAK). Employees are expected to complete required safety training, use personal protective equipment (PPE), report unsafe conditions, and follow protocols for fall protection, lockout/tagout (LOTO), hot work, and confined spaces. Together, we foster a culture of prevention, accountability, and care.
Health and Welfare Benefits:
Medical and Prescription Coverage (HSA and HRA Options)
Dental Coverage
Vision Coverage
Flexible Spending Accounts
Award Winning
Wellness and Incentive Program
Life Insurance
Short- and Long-Term Disability
Business Travel Accident Insurance
Voluntary Accident & Critical Illness Insurance
EAP (Employee Assistance Program)
Retirement Savings Plan
401(k) Saving Plan
with generous 5.5% Company match and Immediate Vesting
Time-Off Benefits
Paid Vacation Time
Paid Sick Time
Paid Parental Leave
13 Paid Company Holidays
Other Benefits and Programs
Tuition Reimbursement Program
Financial Wellness Benefit - Smart Dollar
Employee Recognition Programs
Employee Resource Groups
Charitable or Educational Matching Gift Program
Employee Referral Bonus Program
Velcro Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplyVice President, Customer Support Experience
Assistant vice president job in Manchester, NH
Manchester, NH/Boston, MA About Us: At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalized digital experiences that connect the world. We empower the world's most iconic brands to build lifelong relationships with their customers-seamlessly, smartly, and at scale.
As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L'Oréal, Sitecore helps brands transform engagement through experiences that are not only personalized, but predictive and dynamic.
Our foundation is our people-a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values guide how we lead, innovate, and connect. They are the behaviors that bring our mission and vision to life, every day, in every interaction.
As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences.
Learn more at Sitecore.com
About the Role:
At Sitecore, we believe exceptional customer experiences start with exceptional support. We're looking for a Global Vice President, Customer Support Experience to lead, inspire, and scale our world-class support organisation. This is a rare opportunity to shape how thousands of customers experience Sitecore every day, bringing together innovation, empathy, and operational excellence to deliver outcomes that truly matter.
This is a customer-facing role - you'll regularly engage with customers across the globe to build trusted relationships, understand their evolving needs, and take accountability for their overall service experience. You'll be a true customer champion, ensuring their voice is heard at every level of Sitecore and that customer centricity remains at the heart of every decision we make.
We welcome candidates from all backgrounds who share our belief that diversity drives better ideas, better products, and better results. If you're passionate about driving change and building an inclusive culture where every customer and every team member feels valued, we'd love to meet you.
What You'll Do:
* Lead with purpose: Define and execute a bold global support strategy that elevates the customer experience and aligns with Sitecore's mission to deliver the best customer experience in SaaS.
* Be customer-facing: Meet with customers around the world to build deep relationships, understand their challenges, and take ownership of their end-to-end support experience. Act as their advocate within Sitecore, driving continuous improvement and transparency.
* Drive Operational Excellence: Build maturity in our support processes, define meaningful operational KPIs, and ensure they're tied to top-level business performance. Analyse support trends, identify root causes, and hold senior stakeholders accountable for solving systemic issues and reducing case volume.
* Champion Agentic AI: Lead the adoption of humanless support capabilities powered by AI. Demonstrate measurable improvements in customer experience, productivity, and efficiency through the thoughtful integration of Agentic AI into our operations.
* Foster collaboration: Partner across Product, Engineering, Sales, and Customer Success to ensure a seamless end-to-end customer journey.
* Build culture and capability: Develop, mentor, and inspire a global team of support professionals who are passionate about customer advocacy, continuous improvement, and learning.
* Be a change agent: Lead a global team through significant organisational change while increasing customer satisfaction, enhancing service delivery, and deepening customer engagement. Act as a creative and dynamic leader whose impact extends beyond functional boundaries - shaping culture, inspiring innovation, and influencing how Sitecore delivers value to every customer.
What You'll Bring:
* Proven success leading global customer support teams within SaaS or technology-driven environments.
* A passion for operational excellence - driving process maturity, measuring performance, and delivering continuous improvement.
* Demonstrated experience in leveraging AI and automation to improve support efficiency and customer satisfaction.
* Strong analytical and problem-solving skills, with the ability to turn data into meaningful action.
* A natural collaborator who builds trust across teams and cultures.
* Excitement for Sitecore's products, customers, and mission to be recognised for the best customer experience in SaaS.
* The curiosity, creativity, and courage to challenge the status quo and drive transformation.
* We recognise that great leaders come from all walks of life. If you bring the mindset and passion to excel in this role, even if your experience looks a little different from the list above, we encourage you to apply.
Why Sitecore:
At Sitecore, we're on a mission to make every digital experience feel personal. You'll join a team of innovators who care deeply about quality, collaboration, and making an impact. We celebrate diversity, creativity, and authenticity - because when everyone feels included, innovation thrives.
We offer competitive compensation, comprehensive benefits, and opportunities for growth in a global, inclusive culture that values both results and wellbeing.
Ready to Redefine Customer Experience?
If you're excited by the idea of leading a transformative support organisation and shaping how customers experience Sitecore around the world, we'd love to hear from you. Apply now and help us set a new standard for excellence in customer support.
Salary range: $220k to $260k salary, plus 30% bonus structure
Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.
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Auto-ApplySr. Director/VP/Clinical Delivery Lead, Advisory Services
Assistant vice president job in Concord, NH
Company: Citeline Employment Type: Full Time **Description** Sr. Director/VP/Clinical Delivery Lead, Advisory Services **Reports to** :SVP, Advisory Services Norstella unifies five market-leading companies that all have a shared goal of improving patient access to life saving therapy. Each organization (Citeline, Evaluate, MMIT, Panalgo, and The Dedham Group) delivers must-have answers for critical strategic and commercial decision making. Together we help our clients:
+ Accelerate the drug development cycle
+ Bring the right drugs to market
+ Identify barriers to patient access
+ Turn data into insights faster
+ Think strategically for specialty therapeutics
By combining the efforts of each organization under Norstella, we offer and even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning, and predictive analytics.
**The Team**
The Advisory Services team is a key growth area for the business and one that is expanding rapidly. The team is global with presence in the US, Europe and Asia, and works directly with clients on a project basis, providing strategic support and advisory services leveraging the full breadth of capabilities across Norstella. We work with a range of client organizations globally - including major global pharma, startup biotechs, and pharma industry suppliers, advisors, and investors.
Our clients are generally senior-level decision makers in need of support to ensure they are properly informed to make those decisions, all the way up to C-level executives.
**Scope of Role**
In this role of Clinical Advisory Services Lead you will occupy a key leadership position in the Advisory team. You will manage a wide range of aspects of development and delivery of the Advisory Services business, with a particular focus on Clinical Development use cases, offerings and capabilities. You will focus on three key aspects:
**Clinical area delivery leadership** :You will own and drive consulting offerings and capabilities using our leading data and software solutions within the area of Clinical Development and spanning multiple use cases. These responsibilities will be diverse and involve extensive collaboration across the organization.
**Key responsibilities include**
+ Consulting offering development and refinement
+ Team capability development, training, and knowledge sharing
+ Sales enablement and production of relevant training material and supporting collateral
+ Support for marketing initiatives including preparing campaign materials
+ Thought leadership including development of written pieces, delivery of webinars, and delivery of conference presentations/panels
+ Strategy development collaboration, including working closely with Commercial, Product, and other relevant teams across Norstella
+ Team development/mentoring
+ All other duties, as assigned
**Selling and business development** :You will work closely with the global Consulting & Analytics team to deliver client consulting projects to a high standard. Key responsibilities include:
+ Supporting commercial function colleagues as a "specialist/subject matter expert" to facilitate client discussions and relationship development
+ Qualification and feasibility assessment
+ Proposal development leveraging the full capabilities of Norstella
+ Developing effort and price estimates
**Client project execution** :You will work closely with the global Consulting & Analytics team to deliver client consulting projects to a high standard. Key responsibilities include:
+ Playing a key role as a leader and subject matter expert in the area of Clinical Development
+ Liaising with clients and project teams directly to design, manage, and deliver successful project outcomes
+ Working with the broader Norstella team and resource managers to staff projects
+ Providing guidance and advice to project teams
+ Contributing directly to project execution including data collection/analysis, deliverable development, synthesis of findings and recommendations, and delivering those outcomes to clients
**Clinical strategy and planning projects support clients, including (but not limited to) the following use case areas:**
+ Clinical development planning and forecasting
+ Protocol Design, Country, Site and Investigator Feasibility
+ Clinical trials operations, cost benchmarking & landscapes
+ Performance monitoring/optimization & acceleration
+ Diversity planning and execution
+ Competitor trial monitoring & analytics
**Requirements**
+ Deep knowledge and expertise of the pharma strategic Clinical trial landscape (Clin Dev/Ops, clinical development plan development, clinical trial design, feasibility and site selection, protocol design, etc)
+ Relevant experience in commercially focused and client-facing roles (e.g. consulting, pharma), working as a subject matter expert closely with sales and consulting delivery organisations to drive business growth
+ Relevant experience (8-10 years) working in Clin Dev/Ops roles within Sponsor/CRO/Partner environment
+ Experience using data analytics and services to solve clinical trial challenges
+ Understanding of how, and where, AI can be deployed in the clinical trial ecosystem to answer industry questions
+ Extensive experience consulting in clinical strategy across various client types and therapeutic areas, with deep knowledge of global pharmaceutical landscape
+ Stellar communication & relationship management skills that foster trust and lasting client partnerships with demonstrated capability of sourcing and maintaining a book of business
+ Leadership and team management experience
+ Collaborative team player who is driven to win as part of a team and capable of managing fast paced activities while remaining optimistic
+ Operates with a sense of urgency and thrives on winning through continuous improvement
+ The ability to consume new learnings, conceptualize and iterate behavior quickly
+ A clear desire to build bespoke solutions for clients, with an innovative mindset
+ Existing knowledge of Norstella data assets and platforms (in particular Citeline products such as TrialTrove, SiteTrove but also other Norstella platforms e.g. Evaluate Pharma, PharmaProjects, real-word data, epidemiology)
+ Bachelors degree in a scientific/life science or business-related field; Advanced degree (PhD or MBA) in a relevant field preferred
**Please Note - All candidates must be authorized to work in the United States or United Kingdom. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa**
**Benefits**
+ Medical and Prescription Drug Benefits
+ Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
+ Dental & Vision Benefits
+ Basic Life and AD&D Benefits
+ 401k Retirement Plan with Company Match
+ Company Paid Short & Long-Term Disability
+ Paid Parental Leave
+ Open Vacation Policy & Company Holidays
_The expected base salary for this position ranges from $180,000 to $200,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
VP, Demand Generation
Assistant vice president job in Concord, NH
Dodge Construction Network( Dodge) isseeking a world-class VP, Demand Generation, to own the strategy and execution of our full-funnel growth engine-serving both SMB and Enterprise segments. Reporting to the Chief Marketing Officer and partnering closely with commercial leaders, this role will be accountable for scaling our existing demand engine to accelerate pipeline and ARR growth.
You willdrive engagementwith accounts not yet in market, capture existing demand, and deliver high-impact programs that convert demand into pipeline and revenue. You'll lead channels including paid search, paid social, SEO, events, and account-based marketing (ABM) programs-partnering closely with Sales, SDR/BDR,RevOpsand Marketing to ensure we deliver measurable, scalable results.
This is a senior leadership role for a data-driven, operational marketing leader who knows what great looks like-and has built, scaled and optimized to deliver step-level growth.
**_Preferred Location_**
This is a remote, home-office based role and candidates located in the continental United States will be considered.
**_Travel Requirements_**
Some travel is expected for this role.
**_Essential Functions_**
**Full-Funnel Growth & Performance**
+ Define and lead the end-to-end performance marketing strategy aligned to revenue, ARR and pipeline goals for both SMB and Enterprise segments
+ Own and optimize the full funnel-from awareness and engagement through demand capture to conversion and expansion
+ Collaborate cross-functionally with Sales, SDR/BDR,RevOps, Product and Finance to ensure campaign execution is aligned with funnel goals, revenue outcomes, and attribution
+ Build and oversee the experimentation framework-constantly testing, iterating and improving channel mix, creative, offers, landing pages and flows
**Account-Based Marketing (ABM) Leadership**
+ Develop and operationalize our target account universe (TAM) including segmentation, tiering (1:1,1:few,1:many), data enrichment, intent signals and account scoring
+ Design and execute multi-channel account-based plays (digital advertising, paid search, social, targeted events, direct outreach) mapped to buying stage and account engagement
+ Establish and own metrics for ABM success-account engagement lift, pipeline influence, conversion velocity, deal size, number of engaged target accounts, and ROI by tier
+ Partner with the SDR/BDR function to create the strategy that ensures account outreach is coordinated, measurable and tied to performance outcomes
**Channel Ownership & Optimization**
+ Lead performance across key channels: paid search (SEM/Google/Bing), paid social (LinkedIn, Facebook, X/Twitter, YouTube), SEO/organic growth, digital and field events, and account-based media. Work closely w/ SDR/BDR organization to ensureall ofthe above is coordinated.
+ Ensure integration and alignment between brand, product and performance marketing efforts for cohesive messaging and conversion
+ Oversee landing page optimization, conversion rate optimization (CRO), funnel analytics, and paid media execution with rigorous tracking and reporting
**Team Leadership & Operations**
+ Build, mentor and scale a high-performing in-house marketing operations/analytics team and channel specialists
+ Identify and implement the tech stack required to deliver against the vision, from conversion rate optimization to data enrichment to AI-driven campaign management at scale
+ Set up clear KPIs, dashboards and reporting frameworks-ensuring transparency up, down and across the business
+ Develop and implement an attribution process to ensure robust understanding of key contributors to funnel outcomes
+ Manage agency and vendor relationships as required, ensuring high ROI and performance accountability
+ Foster a culture of accountability, continuous improvement, experimentation, and data-driven decision-making
**_Education Requirement_**
Bachelor's degree in Marketing, Business, or related field (MBA preferred).
**_Required Experience, Knowledge and Skills_**
+ 12+ years of progressive marketing experience, with at least 5+ years in senior leadership roles overseeing demand generation, preferably also leading an SDR inbound & outbound team
+ You've built or scaled a world-class demand generation and ABM engine in a B2B technology/SaaS environment-owned full funnel from top of funnel to closed revenue
+ You can point to quantifiable benchmarks: e.g., engagement lift of target accounts (+X %), pipeline influenced growth year-over-year (+Y %), paid channel conversion improvements, CAC reduction or LTV increase
+ You are fluent in marketing tech stacks (e.g., Salesforce, Marketo/HubSpot, 6sense/Demandbase, LinkedIn Ads, Google Ads, Drift/Qualified) and know how to translate data into action
+ You bring operational rigor and strategic vision in equal measure-you create scalable playbooks, not one-off campaigns
+ Inspirational leader with a track record of building high-performance teams and influencing cross-functional stakeholders at the executive level
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge isthe catalyst for modern construction.
**_Salary Disclosure_**
Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._**
**_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._**
**_Reasonable Accommodation_**
**_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
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Vice President of Events
Assistant vice president job in Manchester, NH
Alumni Ventures is one of the world's most active venture capital platforms, with $1.4B+ in assets raised and investments in 1,300+ companies. Our network of 850,000+ members and 40+ dedicated investors connects accredited individuals to high-quality venture deals-typically reserved for institutions-through our alumni-driven communities and diversified co-investment strategy. With offices in Boston, New York, Chicago, Menlo Park, and Manchester, NH, we're rapidly growing and committed to fueling entrepreneurial success while developing the next generation of VC professionals.
About This Role
The Vice President of Events owns the strategy, design, and performance of Alumni Venture's (AV) live events program; from concept to execution and return on investment (ROI) analysis. The goal is simple: build awareness, drive participation, and convert engagement into sign ups to join our Syndicates and then further investment activity. This role partners closely with the Office of Investing (OOI), Investing Teams (iTeams), and the broader Marketing team to ensure every event is coordinated, branded, and delivers measurable results. This leader will define the role events play in AV's investor acquisition engine, shape the annual calendar, manage a seven-figure budget, and lead a cross-functional team of internal partners and external vendors to deliver measurable growth.
This position is a hybrid role, with an expectation that this individual will work in the office M/T/Th/F.
What You'll Lead and Own
Own the marketing lifecycle of AV events including; planning, promotion, delivery, and post-event follow-up.
Set the strategic calendar for AV's investor events in collaboration with Office of Investing (OOI) and Investing Teams (iTeams).
Lead cross-functional teams across Marketing to launch integrated promotional campaigns (email, social, paid, landing pages) to maximize attendance and engagement.
Own the annual events budget, including vendor contracts, venue decisions, and ROI targets.
Serve as primary strategic advisor to senior leaders on how events drive customer growth and brand equity.
Track and report KPIs related to attendance, syndicate sign-ups, and iTeam engagement.
What You'll Be Doing
Collaborate with iTeams to tailor outreach and content for their investor audiences.
Coordinate with Marketing departments to create and manage all event marketing assets including invites, reminders, follow-ups, and highlight reels.
Act as the lead for RSVP systems, pre/post communications, and timely data capture; including ‘manual upload' workflows from external platforms.
Partner with communications to ensure branded assets, printed materials, and physical signage arrive on time and are set up properly at each event.
Serve as the hub for coordination across Marketing, OOI, and iTeams to ensure seamless execution.
Manage agency or contractor relationships for design, production, and logistics as needed.
Identify and develop co-hosted event partnerships that extend AV's reach to aligned, net-new audiences.
Standardize and continuously improve tech-enabled event check-in and syndicate sign-up flows (iPads, kiosks, embedded QR, post-event emails, etc.) to maximize conversion and tracking.
Develop and maintain a preferred vendor network in key AV markets (catering, A/V, venue equipment, etc.) to accelerate operations and ensure brand consistency.
Who You Are
8+ years of marketing experience, ideally in venture, financial services, or a high-growth company.
2+ years specifically responsible for large, in-person events with hundreds of attendees
Exceptional project management and organizational skills; thrives on running multiple programs at once.
Clear communicator and collaborator; able to align cross-functional teams.
Hands on experience with HubSpot or similar CRM and marketing automation tools.
Analytical mindset; comfortable using data to refine strategy and measure impact.
Self-starter who operates well in a fast-moving, entrepreneurial environment.
Experience managing event budgets of $500K+ annually.
Demonstrated ability to lead cross-functional programs and influence at the executive level.
Track record of turning events into a measurable growth lever; with examples of lead generation or customer acquisition outcomes.
Compensation includes a base salary plus equity, and corporate bonus.
Our benefits include Medical, Dental, Vision, 401k match, HSA, FSA, Life Insurance, Pet Insurance, Flexible PTO, and Parental Leave as well as career development.
All employment is subject to passing a background check. Alumni Ventures is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Please review our .
Auto-ApplyVP CRA and Fair Lending Officer
Assistant vice president job in Keene, NH
Company: New Hampshire Mutual Bancorp (NHMB)
Title: Vice President, CRA & Fair Lending Officer
Position Details: Full Time, Monday-Friday, 8:00AM-5:00PM
FLSA: Exempt, Officer First/Mid-Level Officials and Managers
*Salary negotiable based on level of experience
The VP, CRA and Fair Lending Officer is responsible for developing, implementing and administering all aspects of NHMB Affiliate Banks' Community Reinvestment Act and Fair Lending policies and programs to ensure NHMB remains compliant with all laws, regulations and guidance. Responsible for reporting on the Bank's adherence to the regulatory provisions and intent of the CRA, successfully demonstrating the Bank's responsiveness to the deposit and credit needs of low-to-moderate income individuals and geographies within the Bank's Assessment Areas.
Accountabilities & Measures
Key Accountabilities
1. Model behaviors consistent with NHMB values and leadership model principles to foster an effective culture.
2. Serves as NHMB's subject matter expert in Fair Lending and CRA laws and regulation.
3. The NHMB CRA and Fair Lending Programs meet all applicable state and federal laws and regulations.
Success Measures
1. Fostering an effective NHMB and Affiliates workplace culture.
2. Sound design and execution of the CRA and Fair Lending Programs.
3. Demonstrated program effectiveness: A Satisfactory Community Reinvestment Act regulatory rating is maintained with an acceptable low level of exam and audit findings in the CRA and Fair Lending areas.
ESSENTIAL FUNCTIONS
1. Adheres to the NHMB Values: A+ Merits - Accountability, Mutuality, Excellence, Respect, Integrity, Teamwork and Stewardship.
2. Manages assigned staff in accordance with the organization's policies and procedures providing oversight, direction and work assignments to achieve department goals. Provides coaching guidance and identifies appropriate development opportunities and resources for assigned staff to ensure continuous improvement. Conducts regular staff performance discussions, interviews job candidates, and makes hiring, termination and salary recommendations as needed.
3. Serve as in the role of CRA Committee Chair and as the primary point of contact for all CRA and Fair Lending related examinations and audits, oversee all program assessments, provide status updates to key program stakeholders, and own and manage all responses and remediation of any findings.
4. Research, analyze and interpret all applicable federal and state regulations related to CRA and Fair Lending, keeping abreast of emerging issues and regulatory perspectives. Prepare public comments as appropriate. Coordinate regulatory changes within affected lines of business and ensure that changes and controls are implemented to facilitate regulatory compliance.
5. Monitor CRA and Fair Lending policies, procedures, and practices and perform routine data integrity reviews and implement changes to enhance existing CRA policies and procedures when necessary.
6. Prepare, analyze, audit, and submit applicable CRA data to management and the regulatory agency in accordance with required deadlines.
7. Collaborate with Affiliate Bank applicable employee(s) and Management to identify, recommend, and document CRA qualified events, activities, investments and donations, small business and farm loans, flexible lending programs, community development loans and employee volunteer hours are appropriately documented for reporting.
8. Manage the Bank's CRA Public File in accordance with required deadlines. Manage CRA reporting with effective processes and procedures for tracking performance to ensure compliance with CRA data collection, reporting, and disclosure requirements.
9. Periodic review of Bank's assessment area to ensure reasonableness of the delineation including reviewing branch distribution in the Bank's assessment area.
10. Conduct a periodic CRA Self-Assessment to identify potential risk areas through peer analysis and redlining review and to ensure the Bank's alignment with the CRA goals set by the Board of Directors and CRA Committee.
11. Prepare and deliver CRA and Fair Lending related training to employees and Boards of Directors.
12. Develop and update the CRA Performance Context to be utilized for the FDIC's CRA Performance Evaluation.
13. Serve as the liaison for researching and responding to CRA related complaints.
14. Participates in projects and performs other duties as assigned.
MINIMUM PHYSICAL REQUIREMENTS
Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards with moderate level of noise. Minimal physical effort required; normally seated with the freedom of movement on a regular basis, handling of light materials, supplies. May have long periods of time working at a PC terminal. Valid driver's license with ability to frequently travel within NHMB's footprint as needed.
DESIRED JOB EXPERIENCE
Minimum of 5 years of demonstrated and successful CRA and Fair Lending related leadership including experience working in the role of CRA Officer and a minimum of one year of supervisory experience.
OTHER QUALIFICATIONS
Strong research, analytical and critical thinking skills, and attention to detail; An extensive knowledge of CRA, Fair Lending and other bank regulations, operations and lending; Advanced written, oral, and interpersonal skills with ability to prepare and present technical presentations and educate Bank staff; Demonstrated ability to establish and maintain positive relationships and effectively interact with the Bank's regulators, Board of Directors, and management in other areas of the Bank; Effective decision-making and problem-solving skills; Exceptional organizational skills and ability to prioritize heavy workloads and meet time sensitive deadlines; Strong working knowledge of Microsoft Office and automated CRA and Fair Lending software programs; Ability to plan and accomplish goals with a high degree of creativity and autonomy.
COMPANY OVERVIEW
New Hampshire Mutual Bancorp (NHMB) is a shared services organization providing operational support for three premier independent mutual savings banks, Meredith Village Savings Bank, Merrimack County Savings Bank and Savings Bank of Walpole, and a financial advisory and trust company, NHTrust. The first relationship of its kind in northern New England, NHMB companies share support services such as human resources, information technology, marketing, finance, risk and compliance, deposit operations, loan operations and digital banking to provide overall efficiencies and best in class solutions for customers. Through this strategic alliance, each affiliate is positioned to leverage each other's strengths as they work together to advance a shared vision of maintaining and enhancing community banking standards and values.
New Hampshire Mutual Bancorp and its affiliates are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.
Auto-ApplyVice President, Partnerships
Assistant vice president job in Nashua, NH
Rightworks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms, SMBs and technology companies. Thousands of Firms and SMBs count on us to run their business every day.
We have a great team, we're growing fast and have a winning culture based on innovation, teamwork, and mutual respect.
Job Overview
The Vice President of Partnerships is a senior executive responsible for developing and executing a comprehensive partner ecosystem strategy that accelerates growth through indirect sales channels, consulting alliances, and technology partnerships. This role oversees the identification, development, and management of strategic relationships that expand market reach, enhance solution offerings, and drive revenue through joint go-to-market initiatives.
The ideal candidate is a visionary leader with deep experience building scalable partner programs across multiple partner types-resellers, systems integrators, consulting firms, and technology platforms. They will collaborate cross-functionally with sales, marketing, product, and customer success teams to ensure partner success, alignment with corporate objectives/strategy, and measurable business impact.
This is a hybrid position, with 3 days per week in our Nashua, NH headquarters.
Responsibilities
Strategic Leadership & Partner Ecosystem Development
Develop and execute a global partnership strategy that supports company growth through indirect sales, consulting, and technology partners.
Identify, negotiate, and structure strategic relationships with channel resellers, systems integrators, consulting firms, and technology alliances.
Build and maintain a diversified partner portfolio that enhances market coverage and drives joint value creation.
Establish clear goals, KPIs, and governance models for partner engagement, enablement, and performance tracking.
Indirect Sales & Channel Growth
Lead the design and execution of programs that empower channel partners to sell, implement, and support company offerings.
Create and manage partner incentive structures, sales enablement resources, and joint go-to-market (GTM) initiatives.
Collaborate with the sales organization to forecast, measure, and drive revenue from indirect channels.
Consulting & Alliance Partnerships
Develop strategic relationships with global and regional consulting firms to expand co-delivery, co-marketing, and joint solution offerings.
Drive collaborative initiatives that enhance customer outcomes and strengthen the company's presence in key industries and verticals.
Partner with consulting organizations to integrate the company's products and services into their delivery models.
Technology Partnerships & Integrations
Establish and nurture partnerships with complementary technology providers to enhance interoperability, expand solution capabilities, and strengthen competitive differentiation.
Oversee the development of joint product integrations, co-marketing campaigns, and ecosystem-based customer solutions.
Work closely with product management and engineering to prioritize technology alliances that drive innovation and customer value.
Leadership & Team Development
Build and lead a high-performing partnerships team across business development, partner marketing, and partner operations.
Foster a collaborative, metrics-driven culture of accountability and excellence.
Represent the partnership organization at executive and industry forums, demonstrating thought leadership and strengthening brand reputation.
Performance Management & Forecasting
Lead quarterly and annual forecasting for all partner-sourced and partner-influenced pipelines.
Partner with finance and sales operations to build scalable revenue models and forecasting tools.
Monitor performance against targets and identify opportunities to optimize growth through data analysis.
Partner Recruitment & Onboarding
Identify and recruit new partners aligned with the company's strategic priorities and growth objectives.
Establish a structured partner recruitment process, including qualification criteria, pipeline management, and onboarding workflows.
Collaborate with marketing and sales to develop compelling partner value propositions and co-marketing campaigns that attract top-tier partners.
Requirements
Bachelor's degree in business (MBA preferred).
10+ years of progressive experience in partnerships, business development, or channel leadership roles, preferably within the technology or consulting sectors. (MBA preferred)
Proven experience developing and executing successful channel sales strategies, building and managing partner ecosystems, and consistently exceeding revenue targets.
Deep understanding of partner business models (reseller, referral, OEM, integration, and strategic alliances).
Demonstrated success in developing and scaling indirect sales and partnership ecosystems.
Strong leadership skills with the ability to manage, motivate, and influence both internal and external partner teams. Demonstrated success in creating a collaborative and high-accountability culture.
In-depth understanding of the accounting software landscape, including familiarity with key players, trends, and regulatory issues affecting the industry. Knowledge of accounting firms is desirable.
Strong negotiation and relationship-building skills.
Excellent communication, presentation, and interpersonal skills.
Proficiency in CRM software (Salesforce preferred) and other sales tools.
Strong analytical skills and the ability to leverage data to drive decisions.
Ability to see the big picture, forecast trends, and align channel strategies with broader business goals.
Focus on results and achieving sales objectives while maintaining quality and partner satisfaction.
Ability to influence and drive consensus among internal teams and external partners.
Ability to adjust strategies quickly based on market dynamics, customer feedback, and evolving business needs.
Ability to travel as required (up to 30% of the time).
Eligibility Requirements
This role is open to US Citizens or permanent residents authorized to work in the United States. Rightworks LLC is unable to offer visa sponsorship.
Due to specific state regulations, we are unable to accept applications from residents of California, Hawaii, or Alaska.
Relocation will not be offered for this position.
Benefits
To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company-paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer flexible PTO, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing paid volunteer time off. We are proud to be an Equal Opportunity Employer!
Auto-ApplyVP/Director of Operations
Assistant vice president job in Manchester, NH
Job Description VP/DIRECTOR OF OPERATIONS
Our client is currently seeking a VP/Director of Operations to oversee and lead property teams to achieve top-tier financial, operational, and resident satisfaction outcomes. This role involves shaping strategies for sales, marketing, financial performance, and service across multifamily residential properties within the region. The Vice President will collaborate with various stakeholders to develop and implement company policies and initiatives while maintaining the client-owner relationship for each property.
WHAT YOU'LL DO
Responsible for ensuring property teams are managing, communicating, and in compliance of all Fair Housing and EPA laws and regulations as well as government programs.
Lead Regional Managers in implementing effective sales, marketing, and occupancy strategies.
Conduct market analysis and respond to changing market conditions.
Manage key performance indicators like Net Collected Rent (NCR), Net Operating Income (NOI), and occupancy rates.
Provide guidance on vendor selection and expense management.
Oversee property maintenance, ensuring safety and cleanliness standards are met.
Lead teams through emergency situations and insurance claims processes.
Assist with company-wide projects and property acquisitions/dispositions.
WHY YOU MATTER
Create a motivating environment for your team to excel
Provide coaching and development opportunities for team members
Manage performance through regular feedback and growth plans
Engage in meaningful conversations to make residents feel at home
Take responsibility for solving customer problems and ensuring satisfaction
Actively contribute to maintaining the community's excellence
WHAT IT TAKES
8+ years of relevant experience
Strong leadership and motivational skills, with the ability to manage complex customer and employee situations.
Previous sales experience with a strong sales aptitude.
Proficiency in Multifamily software such as AppFolio, Entrata, RealPage, Rent Manager, Yardi Voyager, etc.
Proficiency in Microsoft Office Suite (Word, Excel, SharePoint, Outlook).
Valid driver's license, vehicle, and insurance required.
Excellent communication skills in reading, writing, and speaking English.
Vice President, Chief Architect
Assistant vice president job in Concord, NH
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
We are looking for a technologist and proven leader that is equally passionate about large scale distributed systems and leveraging architecture as a discipline that can accelerate business scale for a large and growing customer base. We believe cultivating a culture that embraces collaboration, creativity, and learning sets us up for success. You will be expected to participate in customer facing and industry engagements that yield input into our technology vision and strategy. You will report to the CTO and play a key role in working across the Engineering and Product organizations to drive alignment on design patterns, standardization and best practices to support the business.. If you are technical, creative, future focused, and excited about fostering an environment amongst our teams that helps create avenues for success and learning, then this is a great opportunity for you.
**PagerDuty's Vision for Architecture**
We believe sound architecture oriented thinking can help teams produce great products that deliver value and delight our customers. Striving for creative, pragmatic, and high quality enables us to deliver faster to market and maintain our brand promise of reliability.
**How You Impact Our Vision:**
+ Lead technology strategy that influences across multiple products, teams, and geographies
+ Driving and promoting reliability engineering strategy and best practices
+ Lead design reviews to ensure scalable and reliable systems
+ Stay close to technology with a hands on approach
+ Be future focused by incorporating corporate strategy, customer needs, industry trends, and technology together
+ Actively participate across engineering, product and corporate strategy teams that not only result in successful outcomes for our customers but also in operational excellence
+ Act as coach and mentor to our Staff+ engineers
+ Promote a culture of creativity, learning, and collective success resulting in a technology and architecture roadmap that delivers on business outcomes
+ Bring a pragmatic approach to technology driven decisions and investments
+ Ability to participate quickly in teams at both architecture design and implementation
**Requirements:**
+ Demonstrated experience in a similar role and capacity with distributed systems operating in cloud environments
+ Strong leadership skills that showcases by leading through influence across functional and organization boundaries
+ Experience in driving architecture throughout a product portfolio across a diverse technology organization
+ Experience in establishing, driving, standardizing reliability engineering practices
+ Excellent communications skills to engage with both business and technical audiences
+ Proven track record of innovative, creative, and results driven outcomes
+ Extensive experience with architecting and developing large scale distributed systems and developing enterprise level technology roadmaps
+ Experience with cloud platforms (e.g., AWS, Azure, or GCP)
+ Experience working with team members across various geographies
+ Experience in evaluating talent and products in mergers and acquisitions
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
Vice President Measurement
Assistant vice president job in Portsmouth, NH
Job Description
Education is ever-evolving. And so are we.
We seek passionate people from diverse backgrounds who are committed to helping improve the work of schools as a trusted partner in advancing learning. By joining the Cognia team, you will be immersed in a community of energetic and resourceful people dedicated to a common vision to impact and inspire education providers to advance and enable pathways of success for all learners. At Cognia we have developed a holistic approach to education that empowers schools to create real outcomes and optimize learning for students of all backgrounds, servicing more than 36,000 institutions, 5 million teachers, and 25 million students in 85 countries. When you join Cognia, you join a team of experts passionate about our mission and embracing our core values in everything we do.
The Assessment Services Division of Cognia has a clear mission: In partnership with states and districts, we design and build aligned, coherent, and high-quality assessment systems that support a model of continuous improvement and empower stakeholders to use critical academic performance data to improve outcomes for all students.
NATURE AND SCOPE:
Reporting to the Chief Assessment Officer, the VP Measurement will serve as the organization's leading expert in educational measurement. This position requires deep technical expertise as well as a spirit of innovation and will ensure the organization is at the forefront of excellence in assessment.
As a key member of the Assessment Services Leadership Team, the VP Measurement will oversee the Psychometrics and Reporting departments and work closely with state and district partners as well as internal corporate operational groups to ensure the validity, reliability, and efficiency of all operational psychometric processes - including related psychometric and analysis requirements. They have oversight responsibility for ensuring the delivery of all Cognia contracted psychometric analysis and reporting deliverables, according to contracted specifications, and client and company standards, timelines, and budgets. As an Assessment Services Leadership Team Member, they will lead their team in the development of goals and strategies as well as implementation plans.
The VP Measurement will serve as a subject matter expert on measurement issues more generally, serving as a leading spokesperson on behalf of the organization, advocating for best practices in psychometrics and reporting, and interfacing with senior-level clients and other internal/external stakeholders of Cognia's work, as needed.
This individual will also help lead the development of Cognia's proposal language and related psychometric strategies that are included in responses to applicable Requests for Proposals (RFP's) submitted by the organization, and will work closely with senior corporate management to define the technical support requirements of strategic goals and objectives, while also overseeing the conceptualization and design of research plans for statewide contracts, technical reports, and statewide testing programs, and/or other areas - in conjunction with teams under management.
Finally, this leadership role will develop and propose research opportunities and strategies working in collaboration with external subject matter experts in areas related to educational measurement.
PRINCIPAL ACTIVITIES:
Provide leadership and oversight to the Psychometrics and Reporting departments. Cultivate a high-functioning and collaborative team culture.
Oversee operational psychometric and reporting activities, and contribute to solutioning methodologies and approaches to psychometric analyses, scaling, equating, standard setting, etc.
Represent Cognia as a leader and expert in educational measurement by engaging with professional organizations, participating on boards and committees, conducting research and presenting at conferences.
Provide technical expertise to clients and policymakers, and present on relevant topics at Technical Advisory Committee meetings.
Represent the company at client meetings and other high-level contract or external industry meetings to resolve important and/or complex measurement questions or issues relating to data components of education testing contracts or research programs in a manner that reinforces the company's reputation for quality, innovation, and leadership.
Ensure and oversee the optimal use and application of technology to streamline, improve and integrate psychometric operations, and associated work in the areas of psychometrics, data management, integration, and analysis.
Set a technical/research agenda for Cognia's Assessment Services and oversee the phases of the research process, including designing, development, monitoring, data analysis, report generation, and presentation.
Facilitate the streamlining of work processes, resulting in the delivery of high-quality products and services while meeting established timelines and schedules. This includes guiding the development of psychometric specific software and tools.
Expand the definition of and monitor quality metrics and processes within division and associated departments.
Lead planning and forecasting for their team's annual budget, capital cost expenditures, and staffing needs.
Lead the psychometrics team in design, resource planning, and budgeting for Assessment Services RFP proposals.
Provide coaching to internal team members and support career development planning.
Champion the adoption and implementation of company strategy in Assessment Services.
Performs duties and fulfills responsibilities that may, from time to time, include related or unrelated tasks.
JOB REQUIREMENTS:
Education & Experience:
Doctoral degree in Psychometrics, Educational Measurement, Educational Psychology (with a concentration in Measurement, Evaluation, and Statistics), Quantitative Psychology, Statistics (with a concentration in education) or a doctoral degree in a related field accompanied by comparable work experience required
A minimum of ten (10) years of broad-based assessment program experience in complex educational assessment or related settings, including:
A minimum of five (5) years of experience managing staff;
At least seven (7) years of large-scale assessment experience;
Advanced knowledge of assessment program elements, including operational psychometrics, test development, and production workflow, and how those components need to be integrated and managed to ensure adherence to high standards of quality, accuracy, and efficiency
In-depth knowledge (including published research) of topics and issues in the field of assessment, including areas of research that support and advance the mission of Cognia, and its reputation for innovation and impact in the assessment industry
Proven leadership and management skills in creating and leading educational measurement and research organizations, with a track record of strategic thinking, and problem solving
Thorough knowledge of K-12 assessment, educational testing operations, and related services; ability to lead and manage complex systems and processes; demonstrated ability to lead and engage large work groups to reach desired objectives required
Demonstrated proficiency in the use of psychometric software and tools including flex Mirt, parscale, winsteps, etc., as well as proficiency in a scripting language including python or R required
Advanced knowledge of industry issues and best practices, including item/test development, psychometrics, data deliverables, and production workflow, along with the ability to cost effectively scale and adapt production to meet the needs of different business segments required
Advanced knowledge and/or experience with item response theory (IRT) and other advanced psychometric models required
Demonstrated ability to define and drive an operational research vision, including identifying important issues/trends and taking advantage of or creating opportunities in support of the corporate mission required
Broad political and technical understanding of current educational and assessment trends and practices as well as proven ability to successfully interact with colleagues, clients and stakeholders in the field on substantive issues required
Proven experience in successfully managing and meeting operational and research budgets and relevant financial metrics required
Core Competencies:
Knowledge and ability to successfully manage (initiate, plan, execute, control and close) multiple projects and tasks in K-12 education
Strategic thinker with strong analytical skills who can dissect complex issues and make thoughtful recommendations and action plans
Ability to interpret research findings, contract deliverables, and trends to clients, policymakers, scholars, and the media
Ability to establish credibility throughout the organization by effectively balancing strategic vision with tactical implementation
Proven ability to persuade, build consensus and work on a collaborative team basis with all levels of management, internally and externally
Results oriented and performance driven
Ability to organize and prioritize work schedule of others on long-term (greater than 6 months) basis.
Exceptional oral and written communication skills, including the ability to communicate technical information to both technical and non-technical audiences
Ability to collaborate with team and staff members
Think creatively and futuristically about global school/institution improvement
Superior problem-identification and problem-solving skills; collaboration and exploration of issues concerning those problems; negotiation and integration of different viewpoints into an agreeable solution
Self-driven, motivated, organized, and detail oriented
Anticipated Travel (may include local, national, and/or international travel):
Occasional travel (10-20%)
Travel to All Staff Company Meeting required
At Cognia, we recognize the critical role played by our teams in carrying out the organization's important educational mission. As a reflection of that recognition our exceptional benefits offerings include generous paid time off and holiday breaks, comprehensive insurance plans, and a 12.5% retirement savings contribution which is immediately vested, all effective on your date of hire. This represents a strong commitment by the organization to attract and retain the highest quality workforce - to ensure our continued ability to effectively serve our mission for years to come.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity, marital status, national origin, age, physical or mental disability, citizenship, protected veteran status, genetic information or any other characteristics protected by local, state, or federal laws, rules, or regulations. Cognia is an Equal Opportunity Employer.
#LI-Remote
AVP, Risk Control
Assistant vice president job in New Hampshire
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibilityâ„ .
Position Summary
The AVP, Risk Control - Marine is responsible for delivering expert risk engineering and loss control services for a diverse portfolio of Builder's Risk, Cargo, and other Inland accounts. This role supports underwriting decisions and client risk management through risk assessment, technical consultation and development of risk improvement strategies through the life cycle of the account.
Responsibilities and Accountabilities
* Plan, coordinate, and monitor risk engineering service commitments for assigned accounts, aligning activities with binding, renewal, and /or construction milestones.
* Conduct periodic desktop risk assessments for Builder's Risk projects, including plan/specification reviews, COPE data collection, and review of 3rd party reports in evaluating construction methods, logistics, adjacent exposures, temporary works, and critical operations (e.g., hot work, cranes/rigging, water intrusion controls, theft, etc.)
* Conduct desktop risk assessments using vendor or third-party reports for Cargo accounts, focusing on COPE data collection with special emphasis on site security and cargo handling practices.
* Leverage third-party Property/Marine survey vendors for physical survey work, ensuring quality control and alignment with technical and timeliness requirements.
* Assess catastrophic exposures (windstorm, flood, earthquake, wildfire, convective storm) and the adequacy of contractor mitigation plans (e.g., hurricane readiness, flood emergency action, crane weather protocols, winterization).
* Provide technical consultation to underwriters through risk assessment narratives, risk scoring, and Probable Maximum Loss (PML) including review of delay in completion/start-up exposures.
* Document risk assessment details and conclusions clearly and concisely in a consistent Account Review format that maximizes value to underwriting to support profitable decision making.
* Work with Risk Control Leadership to develop/refine survey forms, templates, guidelines and other documents to strengthen the quality of deliverables to underwriters.
* Develop tailored risk reduction recommendations and strategies for accounts based on the specific hazards, conditions, and nature of the business or project.
* Collaborate with underwriting to create stewardship presentations that focus on tracking key metrics (water intrusion events, hot work compliance, recommendation closure rates) to demonstrate value and loss reduction.
* Monitor industry loss activity for trends, insights, and learning opportunities.
* Deliver underwriter and client education on marine risk topics, including risk awareness and assessment as well as best practices for construction management, cargo handling, security, or other related topics on as needed basis.
* Attend industry conferences with underwriters for educational sessions and relationship building events with brokers and clients.
Required Skills & Abilities
* Risk control experience in both account management and performing onsite surveys and risk assessments.
* Expert understanding of relevant industry standards, such as NFPA, FM, IMO, TAPA, etc.
* Experience assessing risk across multiple transportation modes (rail, truck, vessel, aircraft, barge) and cargo commodity classes.
* Strong analytical, verbal, and written communication skills, with a client-focused approach and business acumen.
* Proficiency with Microsoft Office Suite and ability to learn proprietary systems.
* Ability to work independently and travel up to 10-15% as needed.
* Professional designations such as ARM, CSP, CPP, CFPS, PE, or other related designations are valued but not required.
* Demonstrated commitment to continued learning and application of new concepts.
Education and Experience
* Bachelor's degree in engineering or related field. Relevant insurance industry experience will be taken into consideration.
* Minimum of 10 years' experience in risk control, loss control, or risk engineering within construction, property, marine, or cargo insurance.
#LI-Remote
#LI-AM3
For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$135,000 - $181,000/year
* Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
* Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.
For Colorado Applicants - The deadline to submit your application is:
November 12, 2025
14400 Arch Insurance Group Inc.
Auto-ApplyAVP, Residential Valuation Appraiser
Assistant vice president job in Concord, NH
SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.
At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team!
This role's primary responsibility will be to value single family residential properties across all 50 states and U.S. territories, on behalf of a New York City based investment fund, via desktop property valuation reviews. This role will be responsible for reviewing residential properties and accurately determining their value. This role will have access to appraisals, BPOs (Broker Price Opinions), AVMs (Automated Valuation Methods), property inspections or online resources (Zillow, Redfin, etc). This role will also be responsible for reconciling the various valuation products, validating comparable sales (comps), assessing damage, estimating repair costs, and ultimately determining the as-is and as-repaired value of residential properties across the country. This role should be comfortable valuing new construction, existing homes, vacant and damaged properties. This role will research residential housing trends, provide comprehensive reports on housing markets, and offer strategic housing recommendations. This role will help shape investment decisions and guide market focus for the investment fund.
Essential Job Functions:
+ Reconcile residential property values by conducting thorough reviews of appraisals, BPOs, AVMs, property inspections, and online valuation resources.
+ Research residential housing trends, provide comprehensive reports on housing markets, and offer strategic housing recommendations.
+ Analyze housing market trends and compile detailed reports.
+ Estimate repair costs and as-repaired values for damaged properties.
+ Provide strategic recommendations to investors on potential housing investment opportunities.
+ Assess the accuracy of valuations on REO loans and/or dispute valuations conducted by other appraisers.
+ Interface with investment stakeholders to present findings and support decision-making processes.
+ Ensure all valuations adhere to company standards.
+ Review bulk snapshot values within condensed timelines
+ Other activities as may be assigned by your manager
Qualifications/ Requirements:
+ Bachelor's degree in related field or equivalent combination of education and experience
+ Minimum of 6+ years of industry and/or relevant experience, typically with 1+ years in a Senior Associate level role or external equivalent.
+ Licensed appraiser with experience in residential real estate.
+ Thorough understanding of appraisal methods and real estate market trends to provide accurate valuation of properties.
+ Analytical skills to examine public and private records about real estate properties, compare property characteristics, and use this information to establish a property's market value.
+ Ability to manage time effectively when handling multiple appraisals simultaneously and meeting deadlines.
+ Excellent communication skills to convey appraisal information to clients and other parties, both in written reports and verbal explanations.
+ Demonstrated ability to primarily work independently, but also welcoming of a team environment.
+ Experienced with technology and large datasets. Comfortable in valuing residential properties from a desktop.
+ Proficient in: Microsoft Excel, Microsoft Word, Adobe PDF, and Outlook.
\#LI-REMOTE
Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
The annual full time base salary range for this role is
$75,000.00 - $100,000.00
Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.
Pay Transparency Nondiscrimination Provision (******************************************************************************************************
SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Know Your Rights, Workplace Discrimination is Illegal (***********************************************************************************************
Vice President, Customer Support Experience
Assistant vice president job in Manchester, NH
Description Manchester, NH/Boston, MAAbout Us: At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalized digital experiences that connect the world. We empower the world's most iconic brands to build lifelong relationships with their customers-seamlessly, smartly, and at scale. As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L'Oréal, Sitecore helps brands transform engagement through experiences that are not only personalized, but predictive and dynamic. Our foundation is our people-a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values guide how we lead, innovate, and connect. They are the behaviors that bring our mission and vision to life, every day, in every interaction.As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences. Learn more at Sitecore.com About the Role:At Sitecore, we believe exceptional customer experiences start with exceptional support. We're looking for a Global Vice President, Customer Support Experience to lead, inspire, and scale our world-class support organisation. This is a rare opportunity to shape how thousands of customers experience Sitecore every day, bringing together innovation, empathy, and operational excellence to deliver outcomes that truly matter.This is a customer-facing role - you'll regularly engage with customers across the globe to build trusted relationships, understand their evolving needs, and take accountability for their overall service experience. You'll be a true customer champion, ensuring their voice is heard at every level of Sitecore and that customer centricity remains at the heart of every decision we make.We welcome candidates from all backgrounds who share our belief that diversity drives better ideas, better products, and better results. If you're passionate about driving change and building an inclusive culture where every customer and every team member feels valued, we'd love to meet you.What You'll Do:
Lead with purpose: Define and execute a bold global support strategy that elevates the customer experience and aligns with Sitecore's mission to deliver the best customer experience in SaaS.
Be customer-facing: Meet with customers around the world to build deep relationships, understand their challenges, and take ownership of their end-to-end support experience. Act as their advocate within Sitecore, driving continuous improvement and transparency.
Drive Operational Excellence: Build maturity in our support processes, define meaningful operational KPIs, and ensure they're tied to top-level business performance. Analyse support trends, identify root causes, and hold senior stakeholders accountable for solving systemic issues and reducing case volume.
Foster collaboration: Partner across Product, Engineering, Sales, and Customer Success to ensure a seamless end-to-end customer journey.
Build culture and capability: Develop, mentor, and inspire a global team of support professionals who are passionate about customer advocacy, continuous improvement, and learning.
Be a change agent: Lead a global team through significant organisational change while increasing customer satisfaction, enhancing service delivery, and deepening customer engagement. Act as a creative and dynamic leader whose impact extends beyond functional boundaries - shaping culture, inspiring innovation, and influencing how Sitecore delivers value to every customer.
What You'll Bring:
Proven success leading global customer support teams within SaaS or technology-driven environments.
A passion for operational excellence - driving process maturity, measuring performance, and delivering continuous improvement.
Demonstrated experience in leveraging AI and automation to improve support efficiency and customer satisfaction.
Strong analytical and problem-solving skills, with the ability to turn data into meaningful action.
A natural collaborator who builds trust across teams and cultures.
Excitement for Sitecore's products, customers, and mission to be recognised for the best customer experience in SaaS.
The curiosity, creativity, and courage to challenge the status quo and drive transformation.
We recognise that great leaders come from all walks of life. If you bring the mindset and passion to excel in this role, even if your experience looks a little different from the list above, we encourage you to apply.
Why Sitecore:At Sitecore, we're on a mission to make every digital experience feel personal. You'll join a team of innovators who care deeply about quality, collaboration, and making an impact. We celebrate diversity, creativity, and authenticity - because when everyone feels included, innovation thrives.We offer competitive compensation, comprehensive benefits, and opportunities for growth in a global, inclusive culture that values both results and wellbeing.Ready to Redefine Customer Experience?If you're excited by the idea of leading a transformative support organisation and shaping how customers experience Sitecore around the world, we'd love to hear from you. Apply now and help us set a new standard for excellence in customer support.Salary range: $220k to $260k salary, plus 30% bonus structure Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic. #LI-HYBRID
Auto-ApplyVP & Medical Director
Assistant vice president job in Concord, NH
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$262,900.00 - $404,200.00
**Target Openings**
1
**What Is the Opportunity?**
Lead the strategy and operations of Travelers Claim Medical initiatives focusing on how developments in the broader medical environment impact Property & Casualty product lines. This role will serve as a thought leader and help develop the following critical areas for Travelers: Develop strategies and direction to advance Travelers medical capabilities to keep Travelers at the leading edge of the P&C industry. Develop medical management strategies that help injured employees return to work as soon as medically appropriate. Ensure Travelers is prepared to incorporate new and emerging medical technology and practices into its strategies, practices and workflow where appropriate. Conduct research and analysis related to medical and healthcare trends. This includes the physical and psychological influences which can impact claim outcomes. Organize and coordinate Travelers' medical review functions. This includes interpreting Federal and State regulations and medical guidelines to establish medical review policies. Works in close collaboration with the Claim leaders and in partnership with other Medical and Pharmacy professionals.
**What Will You Do?**
+ Provide overall program leadership as the organization's lead physician. Serve as the key enabler and facilitator for the Travelers medical strategies and represent the Travelers brand both internally and externally.
+ This position will oversee the following key areas:
+ Medical Claim Product Research, Strategy and Innovation:
+ Design and direct innovative, outcome focused strategies and business plans for medical related product development and enhancements. Strategies may influence design, marketing, best practices, system development, vendor management, policies and procedures and response to legislative and regulatory issues.
+ Conduct industry research and analysis related to medical, healthcare and group health trends and practices to keep Travelers at the leading edge of the P&C industry.
+ Partner with stakeholders to develop and design projects and proofs of concept to improve business results.
+ Stay connected to industry and relevant external bodies/associations to assess trends and coordinate Travelers medical position as appropriate.
+ Inform Product and Underwriting insights as appropriate to anticipate, respond to and manage trends.
+ Attend external forums representing Travelers. Function as a liaison and professional relations contact on a local and national level.
+ May provide input and support medical vendor strategies including vendor selection, negotiation and contracting.
+ Medical Direction and Oversight:
+ Participate in the design and development of organizational design and workflows that ensure effective implementation of medical strategies.
+ Oversee engagement of Regional Medical Directors, Medical Consortiums and other medical resources as appropriate. Train and evaluate physician and non-physician medical review personnel and activities.
+ Stay apprised of changes in medical technology and adjust review organizational design and workflows functions accordingly.
+ Interpret regulations, statutes and guidelines to establish medical policies as necessary.
+ Provide input into the investigation of new technology and the application for improving business process and increasing productivity.
+ Claim Practices & Support:
+ Provide Medical guidance, support and direction as needed to the Claim Field organization.
+ Provide input into to claim practices, marketing strategy and customer services as appropriate to anticipate, respond to and manage medical trends.
+ Partner with key stakeholders to assist in the review and monitoring of financial and qualitative operating results related to medical. Share accountability with business partners to achieve and sustain quality results.
+ Partner with other medical and pharmacy experts on the development and design of training strategies, programs and curriculum.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Understanding of healthcare systems including Hospital Services, Pharmacy and Group Health insurance
+ Strong background in Occupational Medicine
+ Background in pain management or orthopedics a plus
+ Understanding of the psychological factors in achieving optimal medical outcomes a plus
+ Experience leading major projects or transformational initiatives from inception through implementation
+ Management experience preferred
+ Proven ability to work in a team environment and collaborate on innovative projects
+ Demonstrated thought leadership
+ Strong research and project management skills
+ Ability to analyze business problems thoughtfully and draw conclusions in uncertain situations
+ Ability to communicate complex issues and connect with all levels of the organization
+ Direct and/or indirect leadership skills
+ Financial management and analysis skills
**What is a Must Have?**
+ Licensed MD
+ 5 years clinical and utilization management experience
+ Certified by the American Board of Medical Specialties
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Vice President of Events
Assistant vice president job in Manchester, NH
Alumni Ventures is one of the world's most active venture capital platforms, with $1.4B+ in assets raised and investments in 1,300+ companies. Our network of 850,000+ members and 40+ dedicated investors connects accredited individuals to high-quality venture deals-typically reserved for institutions-through our alumni-driven communities and diversified co-investment strategy. With offices in Boston, New York, Chicago, Menlo Park, and Manchester, NH, we're rapidly growing and committed to fueling entrepreneurial success while developing the next generation of VC professionals.
About This Role
The Vice President of Events owns the strategy, design, and performance of Alumni Venture's (AV) live events program; from concept to execution and return on investment (ROI) analysis. The goal is simple: build awareness, drive participation, and convert engagement into sign ups to join our Syndicates and then further investment activity. This role partners closely with the Office of Investing (OOI), Investing Teams (iTeams), and the broader Marketing team to ensure every event is coordinated, branded, and delivers measurable results. This leader will define the role events play in AV's investor acquisition engine, shape the annual calendar, manage a seven-figure budget, and lead a cross-functional team of internal partners and external vendors to deliver measurable growth.
This position is a hybrid role, with an expectation that this individual will work in the office M/T/Th/F.
What You'll Lead and Own
Own the marketing lifecycle of AV events including; planning, promotion, delivery, and post-event follow-up.
Set the strategic calendar for AV's investor events in collaboration with Office of Investing (OOI) and Investing Teams (iTeams).
Lead cross-functional teams across Marketing to launch integrated promotional campaigns (email, social, paid, landing pages) to maximize attendance and engagement.
Own the annual events budget, including vendor contracts, venue decisions, and ROI targets.
Serve as primary strategic advisor to senior leaders on how events drive customer growth and brand equity.
Track and report KPIs related to attendance, syndicate sign-ups, and iTeam engagement.
What You'll Be Doing
Collaborate with iTeams to tailor outreach and content for their investor audiences.
Coordinate with Marketing departments to create and manage all event marketing assets including invites, reminders, follow-ups, and highlight reels.
Act as the lead for RSVP systems, pre/post communications, and timely data capture; including 'manual upload' workflows from external platforms.
Partner with communications to ensure branded assets, printed materials, and physical signage arrive on time and are set up properly at each event.
Serve as the hub for coordination across Marketing, OOI, and iTeams to ensure seamless execution.
Manage agency or contractor relationships for design, production, and logistics as needed.
Identify and develop co-hosted event partnerships that extend AV's reach to aligned, net-new audiences.
Standardize and continuously improve tech-enabled event check-in and syndicate sign-up flows (iPads, kiosks, embedded QR, post-event emails, etc.) to maximize conversion and tracking.
Develop and maintain a preferred vendor network in key AV markets (catering, A/V, venue equipment, etc.) to accelerate operations and ensure brand consistency.
Who You Are
8+ years of marketing experience, ideally in venture, financial services, or a high-growth company.
2+ years specifically responsible for large, in-person events with hundreds of attendees
Exceptional project management and organizational skills; thrives on running multiple programs at once.
Clear communicator and collaborator; able to align cross-functional teams.
Hands on experience with HubSpot or similar CRM and marketing automation tools.
Analytical mindset; comfortable using data to refine strategy and measure impact.
Self-starter who operates well in a fast-moving, entrepreneurial environment.
Experience managing event budgets of $500K+ annually.
Demonstrated ability to lead cross-functional programs and influence at the executive level.
Track record of turning events into a measurable growth lever; with examples of lead generation or customer acquisition outcomes.
Compensation includes a base salary plus equity, and corporate bonus.
Our benefits include Medical, Dental, Vision, 401k match, HSA, FSA, Life Insurance, Pet Insurance, Flexible PTO, and Parental Leave as well as career development.
All employment is subject to passing a background check. Alumni Ventures is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Please review our Privacy Policy.