Assistant vice president jobs in Phoenix, AZ - 345 jobs

Quail Construction-proudly part of the Helix Traffic Solutions family-brings over 20 years of expertise in traffic control and restoration services, operating across Arizona and Nevada. What began as a small team has evolved into a trusted statewide provider, offering comprehensive solutions that include traffic control planning, flagging, asphalt and concrete restoration, custom signage, and equipment sales and rentals. Our fully integrated services ensure safe, efficient work zones and special events, while our unwavering commitment to integrity, excellence, and teamwork underpins everything we do. Vice President Operations Quail Construction currently has a Vice President of Operations position available. To qualify you must have previously been a Branch Manager and/or possess managerial experience in Traffic Control and Permanent Sign Installation. Duties and Responsibilities: Oversee and lead branch managers in operations of Quail. Build client relationships and develop strategies related to company policies and procedures. Coordinate labor and equipment logistics between branches Serve as a hands-on role in every aspect of construction management including completing projects by completion dates. Ensure quality compliance Facilitating discussions and problem solving at a branch and corporate level Bidding projects Meet and work closely with other executives Analyze reports and financial statements Other duties assigned by the General Manager of Quail. Compensation Offered: Salaried position ( $110,000- $130,000) Eligible for health insurance after averaging 30 hours per week for 60 days Eligible to participate in employer matching 401K and profit sharing Discretionary Time Off and Holiday Pay per company policy - see Paid Leave Policy Eligible for employer paid life insurance, benefit amount of $50,000 at no cost to employee Eligible for additional supplemental life insurance, short and long term disability insurance (employee paid) Employee would receive company paid cell phone. Employee would receive a company vehicle

A leading player in the residential construction space is looking for a visionary operations executive to drive innovation, efficiency, and growth across a multi-regional homebuilding organization. This individual will shape and elevate the operational strategies that fuel high-volume, high-quality residential construction while empowering regional leaders to scale performance. This is an opportunity for a strategic builder-of systems, teams, and business process excellence. Join an organization where your leadership will influence hundreds of homes annually and where customer satisfaction, operational integrity, and margin optimization are mission-critical. This Role Offers: Strategic leadership in a high-growth, multi-regional construction organization. Direct collaboration with executive leadership and influence over operational direction. Competitive compensation package with full benefits and performance-based incentives. A strong culture focused on innovation, integrity, and leadership development Focus: Design and lead the operational blueprint that guides all purchasing and construction activities across multiple markets. Define corporate-level strategies that enhance scalability, cost-efficiency, and quality assurance across the platform. Align regional execution with long-term business goals while championing innovation and technology adoption in field operations. Partner with regional heads to implement best-in-class practices and foster a culture of continuous improvement. Provide mentorship and executive coaching to high-potential leaders, ensuring robust succession planning. Oversee operational KPIs and lead quarterly business reviews focused on macro-level improvements. Lead cost management initiatives, ensuring vendor compliance with company standards while negotiating fair and competitive pricing. Develop and enforce procurement strategies that maximize value and reduce operational waste. Build a scalable vendor partnership model that promotes collaboration and long-term alignment. Standardize operational processes and develop training protocols to drive consistency across all sites. Promote high-quality customer experiences through innovative scheduling, quality inspections, and safety programs. Ensure continuous refinement of tools, systems, and documentation to support evolving business needs. Act as a cultural ambassador, embedding the organization's core values into operational practices. Lead initiatives that enhance the work environment and encourage a high-performance, purpose-driven culture. Serve as an advisor to senior leadership on market trends, construction methodologies, and organizational improvements. Skill Set: 15+ years of progressive experience in residential construction operations, with exposure to both purchasing and vertical construction leadership. Proven track record in designing and scaling operational frameworks across geographically dispersed teams. Expertise in labor cost optimization, supplier management, and budget control. Experience leading training and onboarding functions across technical and operational disciplines. Deep understanding of construction field operations, safety programs, and customer satisfaction metrics. Familiarity with CRM, ERP systems, and cloud-based project management platforms. Bachelor's degree in Construction Management, Business, or a related field required. A process-oriented leader with a bias for scalable solutions. A people-first mindset focused on empowering and developing teams. Strategic thinker with executive presence and strong communication skills. Experience in scattered-site homebuilding is a major plus. About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS

Pinnacle, part of The Pennant Group family, is currently seeking entrepreneurial leaders with proven results in building and leading exceptional teams and has a passion for the senior living industry. Join us in making an impact and shaping the future of senior care! About the Opportunity: The CEO-in-Training (CIT) Program is designed to prepare outstanding leaders for an opportunity to run one of our assisted living, independent living, or memory care communities. This salaried, full-time training program typically lasts 3-6 months, depending on your background and experience. CITs may advance to lead one of our thriving communities or future acquisition, with continued mentorship and operational support from experienced partners. As a CIT, you will gain hands-on practical experience in operations, clinical care, and business management under the guidance of an experienced Executive Director/CEO. The program offers mentorship, cross-functional training, and real responsibility in a dynamic environment. You'll learn to drive results, cultivate a strong team culture, and develop a deep understanding of the unique business models that power Pennant's success. Key Responsibilities: Engage in immersive, on-the-job training across operational, care, and administrative functions Shadow department heads and front-line staff to understand the day-to-day rhythm of community life Take the lead on real-time projects and contribute to meaningful improvements within your host community Study relevant state regulations and best practices in senior living operations Align leadership and interpersonal skills with Pinnacle's core values and mission Qualifications: Minimum Requirements: 3-5 years of leadership experience in any industry Proven success in building and leading high-performing teams Ability to inspire, set vision, and deliver measurable results Must obtain any required state licensing during their CIT program (varies by state) Open to relocation based on available opportunities Preferred Qualifications: Bachelor's degree (MBA, MHA, or related field a plus) Experience in operations, financial management or business development Entrepreneurial mindset and a heart for service About Us: Pinnacle Senior Living, a portfolio company of The Pennant Group (NASDAQ: PNTG), is redefining the senior living experience with a commitment to personalized care, vibrant communities, and empowered local leadership. As part of the Pennant family-a growing national network with over 180 affiliated locations across 14 states spanning home health, hospice, and senior living-we operate with the independence and flexibility that allow our local leaders to truly make a difference. Pennant Services provides robust clinical, legal, accounting, IT and HR support, enabling our teams to focus on delivering exceptional service and care. We are guided by the core values that shape Pennant's unique culture: Customer Second Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebrate Ownership These principles drive us to create communities where residents and employees alike can grow, thrive, and feel at home. Learn More and Connect with Us: Careers: ********************************* Become a CEO: ***************************** LinkedIn: **************************************************** Facebook: ***************************************************

🎯 Director of Asset Management - Commercial Real Estate Credit The Opportunity: Lead Credit Performance & Workout Strategy A leading private equity real estate firm is seeking a decisive, credit-first leader to join its high-performance, entrepreneurial team in Phoenix as the Director of Asset Management. This is a critical, hands-on leadership role overseeing the performance of the firm's commercial real estate credit platform, specifically managing a portfolio of transitional and bridge loans. You will be the central figure responsible for identifying early risk indicators, driving proactive borrower engagement, and executing complex workout and REO resolution strategies. If you thrive where speed, expert judgment, and precision are paramount-and you are fluent in complex loan structures and risk management-this is your chance to drive meaningful outcomes for investors. Key Responsibilities & Impact: Portfolio Management & Risk: Manage and monitor a portfolio of commercial bridge and structured loans, identifying early risk indicators and implementing timely corrective actions. Workout Execution: Direct high-stakes workout strategies for underperforming or defaulted assets, including restructures, deed-in-lieu, foreclosure, and active REO management. Cross-Functional Leadership: Partner with legal, servicing, accounting, and investment teams to streamline decision-making, coordinate external counsel, receivers, and maximize recovery. Reporting & Analytics: Drive real-time visibility and reporting accuracy through robust KPI tracking, cash flow analysis, and performance dashboards. Origination Feedback: Provide actionable feedback loops to credit and underwriting teams to strengthen new loan origination discipline. What Defines Success (Performance Profile): Experience: 8+ years in commercial real estate asset management on the credit side (lender, debt fund, or special servicer experience is ideal). Expertise: Proven experience handling loan restructures, defaults, and REO processes. Strong understanding of bridge lending and CRE loan documentation. Mindset: A credit-first thinker and a calm problem-solver who thrives in "messy" workout situations. Technical Skill: Advanced Excel and portfolio analysis skills (Power BI and Argus experience preferred). Education: Bachelor's degree in Finance, Real Estate, or related field (MBA or CFA a plus). Compensation & Culture: Compensation: Competitive base salary and performance-based bonus structure. Premium Benefits: Enjoy an Unlimited Vacation Policy, Medical insurance, and a 401(k) plan with a company match. Culture: Join a collaborative, ego-free, and professional environment where leadership is accessible daily. The team is committed to continuous improvement, integrity, and operational excellence. We are seeking candidates who desire to work on-site in Phoenix, AZ, and contribute actively to a high-performance, entrepreneurial culture.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The VP, Senior Financial Officer (SFO) for Property & Casualty (P&C) leads a team of professionals accountable for providing strategic decision and operational finance support to the line of business or staff agency. In this role, the SFO supervises the direction, control, and coordination for CFO related activities, including financial planning & forecasting, budgeting, Cost Benefit Analysis, operational efficiency, client relationship support and talent management & development. In addition, the SFO supervises the system of accounting and financial controls including revenue and expense recognition, accounts receivable and accounts payable. This role develops and reviews both internal and external material reported to Board of Directors, rating agencies, regulators, and senior management. This function is the integral financial resource for line of business or staff agency. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in any of our offices including: * San Antonio, Texas * Plano, Texas * Phoenix, Arizona * Tampa, Florida * Charlotte, North Carolina * Chesapeake, Virginia *** Relocation assistance is only available to San Antonio for this position *** What you will do: Provides executive leadership for the development and execution of USAA's financial strategy for the P&C line of business by supplying financial insights and aligning with the broader business strategy and regulatory expectations. Leads operations of the SFO team, ensuring effective execution of core financial processes and use of supporting technologies. Communicates clear expectations, roles and responsibilities within the SFO team and supports accountability for operational deliverables. Facilitates the execution of business transformation initiatives and innovation efforts in support of the line of business or staff agency's operational goals and USAA priorities. Leads a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Facilitates the development and execution of the vision, and strategy for the line of business or staff agency's financials for effective operational planning and forecasting, while operating within risk appetite parameters. Assists in identifying and implementing responses to meet business challenges, including projection of regulatory performance and compliance. Collaborates with other CFO functions, control partners, and key collaborators in resolving issues/concerns to mitigate risk. Implements control procedures and monitors financial accounting activities-such as asset and liability reserving, revenue and expense recognition, accounts receivable and accounts payable-ensuring compliance with internal policies and external standards. Applies established quantification techniques for review and control processes to ensure the accuracy of actual and projected financial documents. Leads the financial planning, forecasting, and stress testing impact analysis processes for the line of business or staff agency including budget preparation, reporting, and briefing support. Develops and matures diagnostic, sensitivity and predictive models, analytics, tools and business insights to harness sophisticated finance techniques to advise business and prioritization. Operates within established policies and guidelines, and acting in accordance with applicable laws, regulations, and supervisory guidance, including ensuring policy exceptions are promptly and effectively assessed and called out for the SFO function. Develops and delivers standardized financial reporting (monthly, quarterly, and annually) on results for assigned area. Responsible for reporting results of operations to senior management. Supports the preparation of internal and external material reported to Board of Directors, rating agencies, regulators, and senior management. Responds to third party requests for information, including Regulators and Rating Agencies. Participates in identifying, measuring, and supervising material financial risks, including facilitating the development, adherence, monitoring, reporting on risk limits and risk limit utilization for the SFO function. Facilitates and maintains a strong internal control environment within the SFO function, including information systems and preventative and detective controls, to effectively lead material risks and ensures adherence to accounting standards. Conducts ongoing financial analysis to identify emerging trends-such as cost drivers, operational inefficiencies, or loss patterns and engages with management to develop and operationalize plans to improve financial performance or resources stewardship. Ensures long-term financial strength by identifying and quantifying financial risks, collaborating with Treasury to advise capital planning, and ensuring financial objectives align with capital targets. Participates in benchmarking efforts to evaluate financial or operational performance against internal or external comparators. Supports line of business or staff agency and CFO policy, standards and affiliate statement of work updates and revisions. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelor's degree in finance, Economics, or related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Experience: 10+ years of progressive related experience developing strategies, leading major initiatives and delivering results within aa sophisticated matrix environment required. 8+ years of people leadership experience in building, leading and/or developing high performing teams. Experience leading cross functional teams and collaborating with key resources and senior level collaborators, influencing decisions, and leading work to achieve strategic goals. Extensive knowledge of the principles and theories of finance, accounting and/or other related business fields and subject areas. Strong background in providing sound strategic decisioning applying financial analysis and data. Executive-level experience with strategic financial planning and forecasting, driving operational efficiency, and synthesizing large amounts of data. Relevant knowledge of inherent risks and inherent risks and substantial knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance. In addition to the minimum experience above, this role also needs the following: 5+ years of experience in the Property & Casualty (P&C) Industry experience (Personal Lines) State level financial management P&C capital management experience Experience in launching new insurance products and companies What we offer: The salary range for this position is: $224,250 - $403,650. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Community Management Holdings (CMH) is a family of community association (HOA) management companies serving 1,000 associations across 12 states. We partner with boards and residents to run great communities-operationally, financially, and experientially. Our goal is to increase the value of being a CMH client by offering new services that deliver meaningful benefits to boards and residents-and to leverage our growing scale to adapt quickly to client needs. We've launched several new services and are ready to accelerate. We're seeking a proven business builder-entrepreneur or intrapreneur-to create and scale a portfolio across resident services, board services, and financial services. This is a general-manager remit: identify opportunities, design offers, launch pilots, stand up operations, and own P&L performance-turning concepts into durable, board-credible, resident-valued revenue streams. The VP, New Services & Operations (or VP, Growth Strategy & Operations, or VP, New Revenue & Operations) reports to the Chief Growth & Transformation Officer, has broad exposure to the executive leadership team, and partners closely with community operations at CCMC and across acquired portfolio companies. Responsibilities Build and scale new businesses: Identify high-value opportunities for HOAs and residents, design compelling offers, run disciplined pilots, and scale winners with clear playbooks. Own economics: Define pricing and unit economics, set goals, and manage to P&L outcomes (revenue quality, gross margin, payback). Go-to-market strategy: Define targets, value propositions, pitches, and channels for each service; guide development of proposals, one-pagers, FAQs, and enablement materials. Stand up operations: Establish delivery models (internal and third-party), QA, capacity plans, and incident management so services are reliable and board-credible. Cross-functional leadership: Partner with Community Operations, Finance, Legal, IT, Marketing, and BD; communicate progress and trade-offs clearly to executives and, when needed, to boards. Team building: Recruit and develop a lean, high-initiative team, set operating rhythms, and coach for outcomes. Requirements Bachelor's degree and MBA (or equivalent). 10+ years of experience building and scaling new lines of business inside a mid/large company or founding/growing a services or marketplace business. P&L ownership experience with command of economic levers. Strong commercial and operational acumen -from strategic opportunity assessment and implementation to day-to-day performance oversight. Proven ability to design scalable processes and playbooks to expand services quickly across the business, including acquisitions. High initiative, resourceful, low-ego, hands-on; thrives in ambiguity with a strong execution bias. Strong executive presence and influence, simplifying complexity, presenting trade-offs clearly, building credibility with data and sound reasoning, and cultivating executive-level relationships. Experience in HOA/community association management, property management, or service-based organizations (plus). Familiarity with proptech, fintech, telecom, insurance, or B2B services marketplaces (plus). Willingness to travel up to 20%. WHAT WE OFFER: Comprehensive benefits package including medical, dental, vision, and life insurance Wellness program Flexible Spending Accounts Company-matching 401k contributions Paid vacation, holiday, and volunteer time Optional Short-term Disability Optional Long-term Disability Employee assistance program Optional Pet Insurance Training and Educational Assistance Perhaps most importantly, a service-oriented team who is dedicated to your success!

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $132,800.00 - $219,100.00 **Target Openings** 2 **What Is the Opportunity?** Investigate, evaluate, reserve, negotiate and resolve the company's most severe and/or complex claims, in multiple jurisdictions, in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims, while engaging in indemnity & expense management. Promptly manage claims by completing essential functions including contacts, investigation, damages development, evaluation, reserving, litigation management, negotiating and resolution. Provides consulting and training and serves as an expert technical resource to other claim professionals, business partners, customers, and other stakeholders as appropriate or required. This may include a specific assignment as a severity management resource to one or more field offices. **What Will You Do?** + CLAIM HANDLING: + Directly handle the Company's most severe and complex claims when Travelers has coverage of $2 million or greater and file exposure is greater than $2 million. + Provide quality customer service and ensure file quality timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. + Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. + Interview witnesses and stakeholders; take necessary statements, as strategically appropriate. + Complete outside investigation as needed per case specifics. + Actively engage in the identification, selection and direction of appropriate internal and./or external resources for specific activities required to effectively evaluate claims, such as Subro, Risk Control, nurse consultants and fire or fraud investigators and other experts. + Verify the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation. + Utilize diary management system to ensure that all claims are handled timely. + At required time intervals, evaluate liability & damages exposure. + Establish and maintain proper indemnity & expense reserves. + Share experience and deep knowledge of creative resolution techniques to improve the claim results of others. + Apply the Company's claim quality management protocols, Best Practices and metrics to all claims; document the rationale for any departure from applicable protocols and metrics. + Develop and employ creative resolution strategies. + Effectively and efficiently manage both allocated and unallocated loss adjustment expenses + Evaluate all claims for recovery potential; directly handle recovery efforts and/or engage and direct Company resources for recovery efforts. + Responsible for prompt and proper disposition of all claims within delegated authority. Negotiate disposition of claims with insureds and claimants or their legal representatives. + Ensure that the right resources are being applied to each claim to achieve the best result at the most optimal cost. + LEADERSHIP: + Actively provide mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength. + Field Severity Support: Some Complex Claim Specialists may be responsible for all or some of the following: + Collaborate with field severity units in the management and evaluation of some of the Company's severe and complex liability claims by providing claim handling guidance, recommendations and strategies to Field Product Line Managers, Unit Managers, and Major Case Specialists, for timely, cost effective resolution of liability major cases. + Provide mentoring or training as request by field severity management. + COMMUNICATION/INFLUENCE: + Consult with Manager on use of Claim Coverage Counsel as needed. + Provide guidance to underwriting business partners with res accuracy and adequacy of, and potential future changes to, loss reserves on assigned claims. + Recommend appropriate cases for discussion at roundtable. + Attend and or present at roundtables/authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense. + Update appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options. + Represent the company as a technical resource, attend legal proceedings as needed, act within established professional guidelines as well as applicable state laws + Obtain and evaluate current information regarding trends in the law; digest and communicate this information to other Company departments and divisions to assist in underwriting and management decisions. + Assist underwriting business partners in marketing and account-contact. + Actively participate in the coverage, liability and damages analysis and development of creative resolution strategy for severity cases handled in the field. + Assist in the recognition of available defenses to contain loss payout and setting of appropriate reserves. + Regularly and actively participate in field severity roundtables to share expertise and recommendations in all aspects of severe claim management. + Collaborate with the severity unit in compliance with company claim policies, procedures, practices and standards for the handling of cases that meet the Critical Claim referral guidelines. + OTHER ACCOUNTABILITIES: + Apply expert litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy. + Recognize and implement alternate means of resolution. + Manages litigated claims. Develop litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy our customers. + Track and control legal expenses to assure cost-effective resolution. + Develop and employ innovative techniques to manage expense and outcome when independent counsel is engaged. + Attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. + Closely monitor independent counsel to ensure quality product. + Actively participate in periodic file quality reviews. + Appropriately deal with information that is considered personal and confidential. + Fulfill specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions, and inquiries from agents and brokers. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + College degree preferred or equivalent business experience. + 5-10 years experience handling serious injury and complex liability claims preferred (casualty claim operations environment determining coverage, liability, investigation, research, evaluation, negotiation and settlement). + Position requires a proficiency in oral and written communications. + Advanced communications skills are required to understand, interpret and convey highly technical information in simple terms to others. + Thorough understanding of product lines, objectives of claim management, and legal theory issues involving claim resolution. + Familiarity with commercial lines/personal lines products, policy language, exclusions, ISO forms, effective claims handling practices. + Extensive experience handling large exposure and/or complex liability claims. + Familiarity with commercial lines products, policy language, exclusions, ISO forms, effective claims handling practices. + Thorough understanding of the litigation process, relevant case and statutory law. + Ability to recognize, analyze and advise on complex coverage, liability and damage issues. + Expert written and verbal communication skills to understand, synthesize, interpret and convey complex data. + Create and manage positive working relationships with business and marketing partners. + Ability to analyze and effectively respond to human resource issues. + Utilize technology as a strategic tool. + Ability to make independent decisions up to $1,000,000 without involvement of supervisor. + Competencies: + Leading the Business - Drive Results. + Leads Change - Executes Business Strategy. + Leading Others - Attract Top Talent, Maximize Individual Performance, Holds Others Accountable, Aligns Rewards, Creates and Sustains a Dynamic Workplace. + Leading Self-Emotional Intelligence - Demonstrates Self-Awareness, Initiative and accountability, Applies Critical Thinking, Communications Effectively & Influences Others, Exhibits Courage, Conviction & Credibility. **What is a Must Have?** + High School Degree or GED. + 5 years bodily injury litigation claim handling experience or 10 years litigation experience. + In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. + Generally, license(s) are required to be obtained within three months of starting the job. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

The Vice President of Operations oversees all operational performance across Roberts Resorts & Communities' manufactured housing communities, RV resorts, and outdoor hospitality assets. This role is responsible for driving financial results, strengthening resident and guest experience, developing high-performing teams, and ensuring operational consistency across a multi-state portfolio. The VP leads Regional/General Managers and indirectly supervises property-level teams, ensuring each community operates at the highest standards. This includes oversight of day-to-day operations, occupancy growth, community expansion, lot/build site development, and collaboration with construction partners and local agencies. This position requires a strong operator who can scale systems, elevate accountability, and ensure exceptional hospitality across every Roberts property. ABOUT ROBERTS RESORTS & COMMUNITIES Operating nationally and rapidly expanding, Roberts Resorts & Communities is on a mission to build community and fulfill dreams. Guided by our core values-resourcefulness, integrity, passion, and epic customer service-we serve over 30,000 families across the country. We are committed to creating meaningful impact, delivering exceptional experiences, and building vibrant communities. If you're energized by growth, driven by values, and passionate about service, join us in shaping the future of our organization. PERFORMANCE OBJECTIVES Oversee P/L Responsibilities: Review financial statements, performance data, and operational KPIs to ensure all MH and RV assets meet or exceed financial targets. Work closely with Finance, Accounting, and the COO to ensure strong NOI performance. Monthly Variance & Performance Reviews: Partner with the COO to analyze property variances, identify operational and financial opportunities, and implement corrective action plans. Managerial Accountability: Set clear expectations for Regional and General Managers, ensuring goals align with company strategy and are executed consistently. Budgeting & CapEx Planning: Lead annual operating budget development and capital planning to support both property improvement and long-term growth. Portfolio Standards: Conduct routine Facility Standards Reviews (FSR) and Safety Reviews (SSR) across all MH communities and RV resorts, ensuring unparalleled safety, cleanliness, and presentation. Financial Controls: Review and approve invoices in a timely manner, supporting accurate forecasting and disciplined financial operations. Talent Recruitment & Development: Lead recruitment, selection, and development of operations leaders to strengthen the performance and culture of the organization. Operational Communication: Hold routine meetings with managers, sales teams, and field leaders to maintain alignment and operational execution. Sales & Occupancy Collaboration: Work closely with regional sales leaders to drive occupancy, revenue, and resident/guest retention. Marketing Partnership: Support regional and property-level marketing initiatives to strengthen brand visibility and drive demand. Resident & Guest Experience: Review feedback, identify trends, and guide teams to elevate hospitality and community experience across all asset types. Portfolio Presentation Standards: Ensure every community and resort meets the company's expectation of best-in-class presentation, maintenance, and environmental aesthetics. Engagement & Programming: Support annual community programming, resident engagement activities, and events that build connection and drive satisfaction. Training & Culture Development: Lead ongoing operational training, leadership development, and team-building efforts to reinforce culture and improve performance Requirements KEY COMPETENCIES Financial Management: Proven ability to meet or exceed NOI targets through disciplined budget management and revenue optimization. Quality Assurance: Track record of maintaining high inspection scores and enforcing consistent operational standards. Reputation Management: Experience sustaining strong online reviews and resident/guest satisfaction through proactive service leadership. Engagement Programming: Ability to develop resident/guest programming that builds community and enhances experience. Training & Development: Skilled at building strong teams and facilitating structured training across multiple locations. Strategic Thinking: Ability to scale systems, improve efficiency, and lead growth initiatives across a broad portfolio. Communication: Clear communicator with strong interpersonal ability across all organizational levels. Leadership: Inspires teams, drives accountability, and leads with clarity and service. Problem Solving: Strong analytical skills, with the ability to diagnose issues and implement effective solutions. Adaptability: Thrives in a fast-paced, high-growth environment with evolving priorities. EDUCATION & EXPERIENCE Minimum 5 years of leadership experience in MH, RV, hospitality, multifamily, or outdoor hospitality operations, overseeing multi-site teams. Strong financial and operational acumen, including budgeting, forecasting, and expense control. Demonstrated success in improving property performance, guest/resident satisfaction, and operational consistency. Proven leadership and communication skills with experience developing large, distributed teams. Ability to drive strategy, operational efficiency, and cultural alignment across diverse asset types. BASICS Travel: 75%+ Reports to: Chief Operating Officer PHYSICAL REQUIREMENT Physical Activities: Constantly sit; Frequently stand, walk, use hands, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk or hear Lifting Requirements: Up to 25 lbs. Environmental Conditions: Extreme heat, temperature changes, noise BENEFITS & PERKS We believe in taking care of our team so they can thrive both at work and in life. As a full-time employee, you'll enjoy a comprehensive benefits package designed to support your health, growth, and lifestyle, including: Medical, Dental, and Vision coverage for you and your dependents Employer-paid life insurance for peace of mind A full menu of voluntary coverages - STD, LTD, Accidental, Critical Illness, Hospital Indemnity, Pet Insurance, and Legal Service Plans 80 hours of PTO plus 11 paid holidays to recharge and refresh 401(k) with a 3% company match to invest in your future The chance to be part of an inclusive, supportive community where your contributions matter Complimentary stay at one of our resorts - enjoy the lifestyle you help create! COMMITMENT TO DIVERSITY Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives. If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to *********************. Salary Description $175,000 - $200,000

SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team! This role is responsible for the overall management of an assigned primary servicing function within Situs Asset Management (SAM) and will oversee daily operations and reporting obligations for our clients' portfolios of commercial real estate loans. This position involves a high level of interaction and communication between management, SAM staff as well as clients and various 3rd parties. Essential Job Functions: + Manage research requests, supporting asset management team in addressing borrower, investor, or 3rd party inquiries. + Train new team members. + Perform review of mortgage/deed of trust, loan agreement and/or commitment letter to determine servicing requirements. + Manage the onboarding of new loans and modifications and validate accuracy within the core servicing system of record. + Review 3rd party reports (i.e., appraisal, site inspection, seismic report, zoning report, engineering, and environmental reports) to determine property specific escrow requirements. + Manage information/communication flow between Borrower and Lender/Client along with the assigned asset manager, as necessary. + Manage monthly payment process inclusive of invoicing, billing statements, and waterfalls. + Review payoff demands for accuracy. + Manage property taxes and insurance coverage, working with appropriate departments with shortages, advances, and forced placements. + Prepare and ensure all reporting requirements are met, which can include investor remittance reporting, maturities, delinquencies, escrow, and taxes. + Analyze and interpret legal documents associated with loan administration, including complex structures such as mezzanine loans, multiple facilities, participants, etc. + Establishes and works with manager to draft and implement policies and procedures, monitors and evaluates procedure effectiveness and effects changes required for improvement. + Represent Situs in resolving non-compliant issues through verbal and written communication with both internal and external parties. + Periodically evaluate resources to ensure that specific goals and deadlines are achievable. + Perform QC on completed product and communicate results to team members. + Stay abreast of changes in industry standards. + Develop and maintain relationships with clients and stakeholders, providing regular updates on portfolio performance and investment strategies. + Such other activities as may be assigned by your manager. Qualifications/ Requirements: + Bachelor's degree; Preferred Field of Study: real estate, finance/accounting, business or equivalent combination of education and experience + Minimum of 6+ years of industry and/or relevant experience, typically with 1+ years in a Senior Associate level role or external equivalent + Preferred experience in Commercial real estate, cash management, loan servicing, escrow management + High comfort level with use of various industry related software systems + Strong attention to detail and accuracy + Strong leadership skills + High degree of professionalism + Ability to work as a team player + Pro-active approach to problem recognition and resolution \#LI-Remote Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $75,000.00 - $105,000.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision (****************************************************************************************************** SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal (***********************************************************************************************

Job DescriptionISDA Rates Documentation - Assistant Vice PresidentTempe, AZ (4 days onsite, 1 day remote) 95-125K + Bonus + Paid Relocation We're looking for an Assistant Vice President (AVP) to join our Documentation team, focusing on Over-the-Counter (OTC) Interest Rate and Credit Derivatives. In this role, you'll be instrumental in ensuring the accurate and timely processing and maintenance of all relevant documentation, adhering strictly to departmental procedures. Key Responsibilities As an ISDA Rates Documentation AVP, you'll: Draft & Review Confirmations: Prepare and review ISDA paper confirmations for Interest Rate products. Process Electronic Confirmations: Process and review electronic confirmations via Markitwire for Interest Rate products and TradeServ for Credit Derivatives. Ensure Compliance: Verify all documentation aligns with ISDA standards and market best practices. Resolve Issues: Collaborate with counterparties, Front Office, and Legal to resolve any confirmation discrepancies. Track & Report: Maintain meticulous records of outstanding confirmations and report findings to management. Handle Inquiries: Respond to internal and external inquiries promptly and professionally. Cross-Functional Collaboration: Understand and effectively interface with other units as needed. Support & Projects: Assist the team with ad-hoc requests and project-related tasks. System Enhancements: Participate in user acceptance testing (UAT) for system upgrades, database conversions, and new system introductions. Team Development: Provide training to other team members when necessary. Requirements Qualifications Education: Bachelor's Degree required. Experience: 5-7 years of Interest Rate Documentation experience within a banking or investment banking environment. ISDA Expertise: Proficiency with ISDA Interest Rate Derivatives Definitions is essential. Technical Skills: Proficient in Microsoft Excel and Word. Core Competencies: High degree of accuracy and meticulous attention to detail. Exceptional time management and ability to prioritize multiple responsibilities effectively. Strong organizational skills. Excellent verbal and written communication skills. Robust analytical and problem-solving abilities. Adaptability to change and comfort working in a deadline-driven environment. Ability to work both independently and collaboratively within a team. Benefits Health and wellness benefits Retirement plans Educational assistance and training programs Income replacement for qualified employees with disabilities Paid maternity and parental bonding leave Paid vacation, sick days, and holidays

About Transdev Alternative Services (TAS) Transdev Alternative Services (TAS) is Transdev's dedicated autonomous vehicle (AV) operations division and the leading provider of AV testing, deployment, and managed operations services in the United States. Founded in 2017, TAS partners with premier AV technology companies to safely scale robotaxi and autonomous mobility services nationwide. With operations across multiple markets and rapid expansion planned, TAS sits at the forefront of next‑generation transportation. As part of the global Transdev organization-operating in 19 countries with more than 110,000 employees - TAS combines startup agility with enterprise-scale operational rigor. This role is critical to supporting TAS's aggressive growth trajectory and long-term leadership succession within a premier national AV platform. Transdev is proud to offer: * Competitive compensation package of minimum $200,000 - maximum $225,000 Benefits include: * Vacation: minimum of two (2) weeks * Sick days: 5 days * Holidays: 6 days * Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. The above listed benefits are the Corporate office policy. Benefits vary by location. Position Summary The Vice President of Operations (VP Ops), TAS provides executive leadership and enterprise oversight for all TAS operational activities, including autonomous vehicle fleet operations, depot and yard operations, incident and command center response, client performance, and large-scale workforce management. This role is accountable for operational excellence, safety, reliability, and scalability across current and future TAS markets. The VP Ops serves as a key successor leader within TAS, capable of scaling nationwide AV operations while instilling client confidence, driving best practices, and ensuring readiness for rapid expansion with premier AV partners. Key ResponsibilitiesEnterprise & Field Operations Leadership + Provide executive oversight of TAS multi-site AV operations, including testing, commercial deployments, start-ups, expansions, and transitions. + Ensure consistent execution of operational standards, KPIs, and best practices across all markets. + Serve as executive sponsor for assigned contracts and strategic client relationships. Incident Management & Command Center Oversight + Own executive-level responsibility for incident response, escalation, and resolution across TAS operations. + Oversee centralized command center functions, including real-time fleet monitoring, incident triage, emergency response coordination, and after-action reviews. + Partner with Safety, Legal, Risk, and Client teams to ensure timely, transparent communication and mitigation of operational incidents. + Lead root cause analysis and continuous improvement initiatives following incidents or service disruptions. Safety, Quality & Compliance + Champion a safety-first culture across all TAS operations, ensuring adherence to AV safety protocols, SOPs, and regulatory requirements. + Provide executive oversight of vehicle readiness, quality assurance, and compliance programs. + Ensure audit readiness and alignment with client, regulatory, and contractual obligations. Fleet, Depot & Infrastructure Operations + Oversee large-scale AV fleet operations, depot and yard management, charging infrastructure, and asset utilization. + Ensure operational readiness to support expanding vehicle counts, new technologies, and new market launches. + Align infrastructure planning with long-term growth forecasts and client deployment timelines. Client Engagement & Strategic Growth + Instill and maintain client confidence through transparent performance reporting, executive communication, and issue resolution. + Partner with Commercial and Client teams to support contract renewals, expansions, and new market opportunities. + Translate operational data into executive-level insights for clients and internal stakeholders. People Leadership & Succession + Lead, develop, and mentor senior operational leaders across TAS markets. + Oversee organizations of 2,000+ employees, including frontline, supervisory, and senior leadership roles. + Drive workforce planning, leadership development, and succession strategies to support national scale. Executive Collaboration & Governance + Support and partner with Regional Vice Presidents, Corporate leadership, and functional teams to address complex operational challenges. + Communicate goals, outcomes, and strategic direction clearly to internal and external stakeholders. + Provide executive-level reporting for leadership reviews, QBRs, and board-level discussions as needed. Qualifications Required + Bachelor's degree or equivalent professional experience. + 15+ years of senior operations leadership experience in mobility, transportation, logistics, AV/EV, or technology-enabled services. + Proven success leading large, distributed operational organizations (500 + employees). + Demonstrated experience managing high-risk, safety-sensitive operations and complex incident response. + Strong executive presence with the ability to lead client discussions, crisis response, and strategic planning. + Willingness to travel up to 75-80%. Preferred + Experience scaling operations in high-growth or startup-adjacent environments. + Familiarity with autonomous vehicles, robotics, EV infrastructure, or command center operations. + MBA or advanced degree in Operations, Engineering, or Business. Physical & Pre-Employment Requirements + Ability to travel extensively and visit operational sites. + Must meet all Transdev pre-employment requirements, including background check, drug screening, and driving record standards, consistent with applicable law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us: ******************** Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy Job Category: Executive & Senior Level Management Job Type: Full Time Req ID: 6993 Pay Group: A3F Cost Center: 560 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.

Job Title: VP of Operations Division/Department: Operations Management Reports To: COO Boasting more than 100 franchises across the country in more than 120 DMAs, Re-Bath has evolved into one of the most powerful bathroom remodeling brands in the country. It's our mission to make residential bathroom renovation an effortless experience, handling every detail from design and selection of quality products, to demo and installation. With a vision to be the first - and only - place people go to renovate their bathroom, we are in search of a motivated, highly-organized Vice President of Operations to oversee the development of operating systems, office training programs, and the Franchise Business Coach (FBCs) team. This role will be responsible for ensuring franchisees have effective resources, support, and training. This role is responsible for driving franchise growth, profitability, and operational excellence by leading their team, aligning with Re-Bath's strategies, and maintaining high service standards across the network. Primary Responsibilities Build a strong, collaborative team culture focused on service excellence, accountability, and continuous improvement. Deliver company-defined objectives and results on a quarterly and annual basis. Develop and implement programs to improve operational efficiency. Design and deliver office training programs for franchisees. Achieve targeted average sales volume per franchise license. Minimize franchise terminations by improving performance and engagement. Provide group presentations at meetings on Re-Bath initiatives and best practices. Oversee implementation of corporate key initiatives and regional assignments. Support performance improvement for underperforming franchises through structured action plans. Provide one-on-one development and performance management for your team, including onboarding and training of new team members. Ensure each Franchise Business Coach (FBC) is meeting performance expectations and fulfilling their requirements. Conduct performance reviews for assigned team members, offering timely feedback, coaching, and recommendations for improvement. Act as liaison between Re-Bath headquarters, regional FBCs, and franchise owners. Monitor team performance, provide accountability, and coach for results. Ensures each FBC facilitates annual strategic planning with franchisees and actively coaches toward achievement of business goals. Personally engage with top-performing franchisees to reinforce continued success. Stay current with Re-Bath system updates, industry trends, and emerging technology. Attend and participate in all required company meetings, conventions, workshops, and regional events. Assist in developing and managing budgets and ensure P&L accountability. Monitor travel schedules and expense reporting for traveling team members. Provide timely operational, technical, and marketing insights to FBCs and franchisees. Maintain consistent and professional communication with franchisees and internal stakeholders. Secondary Responsibilities Drive productivity and results through focused leadership. Model professionalism, integrity, and accountability. Strengthen communication across regional teams and franchisees. Expand Re-Bath product and operational knowledge. Manage time effectively while balancing regional priorities. Support efforts to maximize revenues and control expenses.

If you are interested in a role that is critical to our success and the overall success of our clients, look no further. Televerde is a global demand generation company that provides sales and marketing solutions designed to acquire new business and accelerate revenue. We serve as strategic partners offering proven solutions in the areas of marketing technology services, strategic engagement planning, data intelligence, demand generation, teleservices and inside sales. Televerde has helped a wide range of large and mid-sized companies around the world generate revenue. Televerde is a purpose driven company impacting and enhancing the lives of women in prison by skill-building, coaching and mentoring ensuring a bright future upon release from prison. The Vice President, of Call Center Operations, will have a direct impact on the betterment and fulfillment of these women transitioning. Job Overview: This position is responsible for the management and oversight of 5 call centers. This includes management of manpower and functions required to provide capacity and capabilities to perform services for Clients. Essential Functions and Responsibilities: Agent Performance Acquire and maintain an adequate supply of trained agents to ensure all Client services can be delivered within required time frames and at the productivity and profitability standards established. Ensure achievement of high performance levels that anticipates Client's future needs, expectations and continuously enhances the competency of agents to handle more complex programs and solutions. Maintain a hiring process that is scalable supporting rapid growth building a competent workforce and management team. Manage an agent assessment program ensuring consistent training with defined performance metrics, coaching programs, as well as continuous improvement in agent performance ratings. Ensure that the Agent Performance Managers (“APMs”), agents, trainers, coaches and all Department Of Corrections (“DOC”) contract employees have calling campaign responsibilities on an ongoing basis. Maintain metric/measurements and analysis processes to ensure Client satisfaction, productivity and profitability during growth spurt. Manage a system user group in operations that provides recommendations on system enhancements and requirements for improving the ability of agents to perform their duties and provide enhanced services to Clients. Campaign Management Manage campaign performance evaluating agent results across campaigns establishing standards and expectations for support staff continuously improving campaign performance. Participate in campaign triage/troubleshooting situations, and track campaign information through analysis and reporting to management on issues identified, resolved, and time frames for resolution. Provide resources to test campaign messaging and provide feedback to Client Success through tracking, measuring and reporting on quality of deliverables, quality control rejects, rejected leads, etc.. Conduct campaign call performance calibration sessions, including call center management, Training and Development, Campaign Coordinators and Client Success Managers. Ensure timely implementation of campaigns; including sufficient resources trained and ready for new programs to meet reasonable Client expectations. In partnership with Client Success, build business with new Clients and turn “tests” into ongoing projects. Measure new client churn (shared with C/S and Sales). Management Team Ensure performance of management team, and provide ongoing education for the management team to assist with career growth and development. Conduct periodic management meetings to ensure consistency of call center standards, policies and procedures across locations. Ensure effective communications between/among the different call centers. Ensure performance management of APMs through use of reviews, goal setting, career paths and APM scorecard and ranking system, with clear performance standards and measurements. Operations Ensure calling operations remain compliant with DOC rules and regulations. Maintain relationships with DOC Administration at each location. P&L ownership responsibilities maintaining profit margins and utilization targets for each call center. Develop annual department goals in support of strategies and objectives. Company Overview: If you are interested in a role that is critical to our success and the overall success of our clients, look no further. Televerde is a global demand generation company that provides sales and marketing solutions designed to acquire new business and accelerate revenue. We serve as strategic partners offering proven solutions in the areas of marketing technology services, strategic engagement planning, data intelligence, demand generation, teleservices and inside sales. Televerde has helped a wide range of large and mid-sized companies around the world generate revenue. Televerde is a purpose driven company impacting and enhancing the lives of women in prison by skill-building, coaching and mentoring ensuring a bright future upon release from prison. The Vice President, of Call Center Operations, will have a direct impact on the betterment and fulfillment of these women transitioning. Job Overview: This position is responsible for the management and oversight of 5 call centers. This includes management of manpower and functions required to provide capacity and capabilities to perform services for Clients. Essential Functions and Responsibilities: Agent Performance Acquire and maintain an adequate supply of trained agents to ensure all Client services can be delivered within required time frames and at the productivity and profitability standards established. Ensure achievement of high performance levels that anticipates Client's future needs, expectations and continuously enhances the competency of agents to handle more complex programs and solutions. Maintain a hiring process that is scalable supporting rapid growth building a competent workforce and management team. Manage an agent assessment program ensuring consistent training with defined performance metrics, coaching programs, as well as continuous improvement in agent performance ratings. Ensure that the Agent Performance Managers (“APMs”), agents, trainers, coaches and all Department Of Corrections (“DOC”) contract employees have calling campaign responsibilities on an ongoing basis. Maintain metric/measurements and analysis processes to ensure Client satisfaction, productivity and profitability during growth spurt. Manage a system user group in operations that provides recommendations on system enhancements and requirements for improving the ability of agents to perform their duties and provide enhanced services to Clients. Campaign Management Manage campaign performance evaluating agent results across campaigns establishing standards and expectations for support staff continuously improving campaign performance. Participate in campaign triage/troubleshooting situations, and track campaign information through analysis and reporting to management on issues identified, resolved, and time frames for resolution. Provide resources to test campaign messaging and provide feedback to Client Success through tracking, measuring and reporting on quality of deliverables, quality control rejects, rejected leads, etc.. Conduct campaign call performance calibration sessions, including call center management, Training and Development, Campaign Coordinators and Client Success Managers. Ensure timely implementation of campaigns; including sufficient resources trained and ready for new programs to meet reasonable Client expectations. In partnership with Client Success, build business with new Clients and turn “tests” into ongoing projects. Measure new client churn (shared with C/S and Sales). Management Team Ensure performance of management team, and provide ongoing education for the management team to assist with career growth and development. Conduct periodic management meetings to ensure consistency of call center standards, policies and procedures across locations. Ensure effective communications between/among the different call centers. Ensure performance management of APMs through use of reviews, goal setting, career paths and APM scorecard and ranking system, with clear performance standards and measurements. Operations Ensure calling operations remain compliant with DOC rules and regulations. Maintain relationships with DOC Administration at each location. P&L ownership responsibilities maintaining profit margins and utilization targets for each call center. Develop annual department goals in support of strategies and objectives. Education and Experience: Bachelor's degree or equivalent years of related experience required. Master's degree preferred. Minimum 10 years of responsible call center experience required. 7+ years successful management experience preferred. Project management skills and ability to manage people and teams with multiple functions on various levels in the organization required. Previous experience in program or account management required. Past exposure to marketing and sales programs and functions. Knowledge, Skills, and Abilities: Ability to successfully drive continuous improvement efforts by leading various work streams related to call center metrics and monitoring tools Ability to learn quickly while continually recognizing and adapting to changing conditions. Ability to function in a fast-paced role and use innovation and creativity to generate ideas for quick response. Strong management and leadership skills, with the ability to enthusiastically engage and motivate others. Ability to collaborate with other departments to find solutions to business related issues. Ability to benchmark and measure effectiveness of programs and campaigns and drive change for improvements. A proven understanding of desired results and effective systems that can achieve the goals of the team and the organization. Excellent verbal and written communication and document preparation skills. Proven ability to problem solve, handle conflict, anticipate issues/concerns, troubleshoot problems, and proactively institute creative solutions. Solid understanding of tactical and strategic marketing and sales methodologies. Work Environment/Physical Demands Location: Perryville Correctional Facility. Occasional travel between Call Centers and Corporate office is required. In some cases, the employee may have to walk a quarter of a mile from the correctional unit to the main office. Essential physical requirements of this job include: Ability to move wrists, hands, and/or fingers in a repetitive motion. Ability to continuously stand, walk, reach, kneel, bend, stoop, push/pull, and sit. Ability to lift up to 25 pounds occasionally. Communicating effectively with employees, vendors, and clients. Continuously working at a desk and computer Skills & Requirements Education and Experience: Bachelor's degree or equivalent years of related experience required. Master's degree preferred. Minimum 10 years of responsible call center experience required. 7+ years successful management experience preferred. Project management skills and ability to manage people and teams with multiple functions on various levels in the organization required. Previous experience in program or account management required. Past exposure to marketing and sales programs and functions. Knowledge, Skills, and Abilities: Ability to successfully drive continuous improvement efforts by leading various work streams related to call center metrics and monitoring tools Ability to learn quickly while continually recognizing and adapting to changing conditions. Ability to function in a fast-paced role and use innovation and creativity to generate ideas for quick response. Strong management and leadership skills, with the ability to enthusiastically engage and motivate others. Ability to collaborate with other departments to find solutions to business related issues. Ability to benchmark and measure effectiveness of programs and campaigns and drive change for improvements. A proven understanding of desired results and effective systems that can achieve the goals of the team and the organization. Excellent verbal and written communication and document preparation skills. Proven ability to problem solve, handle conflict, anticipate issues/concerns, troubleshoot problems, and proactively institute creative solutions. Solid understanding of tactical and strategic marketing and sales methodologies. Work Environment/Physical Demands Location: Perryville Correctional Facility. Occasional travel between Call Centers and Corporate office is required. In some cases, the employee may have to walk a quarter of a mile from the correctional unit to the main office. Essential physical requirements of this job include: Ability to move wrists, hands, and/or fingers in a repetitive motion. Ability to continuously stand, walk, reach, kneel, bend, stoop, push/pull, and sit. Ability to lift up to 25 pounds occasionally. Communicating effectively with employees, vendors, and clients. Continuously working at a desk and computer

Job Description VP, Operations Are you a strategic thinker who is skilled at disciplined execution and scaling processes to set your team up for success during periods of rapid growth? Are you a servant leader who is passionate about creating a supportive and nurturing environment both for your team and for those your serve? Do you long to fill a role that is purposeful and fulfilling, where you and your team are excited about the impact you are making in the world? If this sounds like you, this may be the perfect fit! [Note: This role is posted in multiple locations, but we are only hiring one individual] The Role We are looking for a VP of Operations to lead the operational strategy for a growing portfolio of Active Adult 55+ communities. Reporting to the President of Sparrow Living, this is an exciting opportunity to help us achieve our mission of building community for our community members and develop an amazing team of Regional Managers. What You'll Do… Motivate and inspire a growing team to achieve our mission of creating community, delivering high hospitality and creating a sense of belonging for our community members Drive strategy and implement programs to achieve budgeted financial and operational goals (occupancy, sales targets, NOI achievement), high community member satisfaction and retention and strong employee engagement Embrace collaborative approach and establish strong cross-functional partnerships to ensure alignment and strong support for onsite teams (Sales, Marketing, L&E, Asset Management, People Operations, Accounting, Development, Construction) Clearly define success for team including goals, expectations and KPIs Embrace a culture that strives to be the most sales savvy operator in the Active Adult space Lead a performance oriented team that focuses on disciplined execution Ensure consistent processes and standard operating procedures are in place including ongoing initiatives for improvement with an eye towards scalability Foster strong engagement through encouragement, supportiveness, and ongoing professional development Hire, develop and retain top talent maintaining a constant focus on succession plans to ensure we are continually developing future leaders Demonstrate an entrepreneurial spirit - always imagining what's possible and challenging the organization to be a market leader including continually evolving programs and processes Proactively anticipate and resolve potential risks and roadblocks to achieving company strategies Seek to understand and resolve root cause of issues Represent Company to stakeholders including equity partners in a manner that instills confidence and trust Regularly visit each community to maintain a strong connection to the teams and pulse on the market Qualifications Bachelor's degree in management or a related field or equivalent experience A minimum of 10+ years professional management experience preferably in Active Adult, hospitality, multifamily housing or Sr. Living Ability to travel up to 50% Experience with lease-up properties required Experience with property management software (Yardi/RentCafe) preferred, not required Experience maintaining financial records, managing budgets and financial reporting Sales acumen: working knowledge of sales processes and CRM systems Strategic Mindset - Sees ahead to future possibilities and translates them into breakthrough strategies Servant leader mindset Possesses strong communication skills with a proven ability to build collaborative partnerships Experience hiring, developing and leading a team Strong relationship building skills Purpose driven and passionate about making a difference in other's lives Drives Vision and Purpose - Paints a compelling picture of the vision and strategy that motivates others to action Skilled at navigating conflict Naturally curious and always striving to improve Self-aware and coachable Proactive, solutions oriented and accountable Strong focus on continuous improvement Some of the Reasons You'll Love Working With Us Purpose driven culture Health, dental and vision benefits 401K retirement plan with healthy employer match Generous paid time off Milestone anniversary rewards including travel, spa retreats, home down payments, student loan payoffs, sabbaticals and more Paid Parental Leave Bonus opportunities Flexible work environment About Sparrow Founded in 2017, Sparrow is at the forefront of one of the fastest growing housing segments in the nation focused on Active Adult 55+ communities. Sparrow's mission is to create thriving communities that feel like home. Through thoughtful design, state of the art construction and highly engaged management, we help our residents build meaningful connections and lead vibrant lives. Sparrow is based in Austin, Texas with communities across the southern US. Equal Employment Opportunity Statement We believe that the unique contributions and perspectives of our employees is the driver of our success. We are deeply committed to creating an inclusive environment where every individual feels supported and differences are celebrated. Sparrow is proud to be an equal opportunity employer and is committed to giving every candidate equal consideration regardless of age, race, ancestry, religion, sex, gender identity, sexual orientation, pregnancy, marital status, ancestry, physical or mental disability, military or veteran status, national origin, or any other characteristic. If you've gotten to this point, we hope you're feeling excited about the possibility of joining our team! Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. Powered by JazzHR BeDEN6T0MG

If you are looking for a fast paced and exciting opportunity- then look no further! Clearwater Living is looking for a VP of Operations to join the team! The VP of Operations is responsible for the oversight and support of specific Clearwater Living communities. This position works closely with the Executive Directors of the designated communities to ensure high quality service delivery, excellent customer service, and solid financial performance. The VP of Operations supports and guides these Executive Directors as well as the communities' department heads when appropriate. Join us in our endeavor to create experiences that celebrate your relevance. We welcome candidates with multi-site operations experience and a passion to make a difference in a senior's evolving journey. Pay Range: 185k-200k + bonus opportunities. This position is west coast based, preferably in CA or AZ. Clearwater Living associates enjoy great benefits: Highly competitive salaries Excellent benefit packages with no rate increases in four consecutive years 401k contributions Paid Time Off + Sick Leave Exciting opportunities to grow Dynamic and fast paced environment Culture of people first and service always Essential Job Responsibilities: Actively support and articulate the Clearwater Living Pursuit, Purpose, Principles and Core Values throughout all your contacts with team members, residents, families, vendors or any person or group affiliated with Clearwater Living Have a full working knowledge of all state regulations that are required in the operations of our communities Build relationships with all licensing personal that oversee our communities Respond to any licensing visit and ensure that we are responding properly and have a corrective action plan for any deficiencies identified Have a full working knowledge of all state regulations that are required in the operations of our communities Build relationships with all licensing personal that oversee our communities Respond to any licensing visit and ensure that we are responding properly and have a corrective action plan for any deficiencies identified Develop an overall marketing strategy for your communities Promote team work through on going mentoring, coaching, and recognition programs Recruit, hire, evaluate, motivate, monitor performance, and supervise Executive Directors in the best interest of residents and in accordance with company policy Requirements: Must be age 21, or over Four year degree from an accredited collage Current government required certification or license to manage a community (or working towards the required certification or license to manage a community) Two-year supervisory experience in long term care or assisted living Evidence of First Aid Training/certification as required Background clearances as required by government regulations Complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment)

Community Management Holdings (CMH) is a family of community association (HOA) management companies serving 1,000 associations across 12 states. We partner with boards and residents to run great communities operationally, financially, and experientially. Our goal is to increase the value of being a CMH client by offering new services that deliver meaningful benefits to boards and residents and to leverage our growing scale to adapt quickly to client needs. We ve launched several new services and are ready to accelerate. We re seeking a proven business builder entrepreneur or intrapreneur to create and scale a portfolio across resident services, board services, and financial services. This is a general-manager remit: identify opportunities, design offers, launch pilots, stand up operations, and own P&L performance turning concepts into durable, board-credible, resident-valued revenue streams. The VP, New Services & Operations (or VP, Growth Strategy & Operations, or VP, New Revenue & Operations) reports to the Chief Growth & Transformation Officer, has broad exposure to the executive leadership team, and partners closely with community operations at CCMC and across acquired portfolio companies. Responsibilities Build and scale new businesses: Identify high-value opportunities for HOAs and residents, design compelling offers, run disciplined pilots, and scale winners with clear playbooks. Own economics: Define pricing and unit economics, set goals, and manage to P&L outcomes (revenue quality, gross margin, payback). Go-to-market strategy: Define targets, value propositions, pitches, and channels for each service; guide development of proposals, one-pagers, FAQs, and enablement materials. Stand up operations: Establish delivery models (internal and third-party), QA, capacity plans, and incident management so services are reliable and board-credible. Cross-functional leadership: Partner with Community Operations, Finance, Legal, IT, Marketing, and BD; communicate progress and trade-offs clearly to executives and, when needed, to boards. Team building: Recruit and develop a lean, high-initiative team, set operating rhythms, and coach for outcomes. Requirements Bachelor s degree and MBA (or equivalent). 10+ years of experience building and scaling new lines of business inside a mid/large company or founding/growing a services or marketplace business. P&L ownership experience with command of economic levers. Strong commercial and operational acumen from strategic opportunity assessment and implementation to day-to-day performance oversight. Proven ability to design scalable processes and playbooks to expand services quickly across the business, including acquisitions. High initiative, resourceful, low-ego, hands-on; thrives in ambiguity with a strong execution bias. Strong executive presence and influence, simplifying complexity, presenting trade-offs clearly, building credibility with data and sound reasoning, and cultivating executive-level relationships. Experience in HOA/community association management, property management, or service-based organizations (plus). Familiarity with proptech, fintech, telecom, insurance, or B2B services marketplaces (plus). Willingness to travel up to 20%. WHAT WE OFFER: Comprehensive benefits package including medical, dental, vision, and life insurance Wellness program Flexible Spending Accounts Company-matching 401k contributions Paid vacation, holiday, and volunteer time Optional Short-term Disability Optional Long-term Disability Employee assistance program Optional Pet Insurance Training and Educational Assistance Perhaps most importantly, a service-oriented team who is dedicated to your success!

Description: Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates victories both big and small and welcomes ideas from all levels of our team? If so, join us here at Avanti Residential! Our moto is Sempre Avanti, meaning “Always Forward”/ “Always Welcome.” We are “people people” through our mission and core values. We enhance our communities with our work, see all members of our team as leaders, and live La Bella Vita (The Beautiful Life). With endless opportunities for personal and professional growth, the sky's the limit when advancing your career and being the best you can be. There is a place for you at Avanti Residential. Join us today! The VP of Operations oversees Avanti's assigned portfolios through property operations, marketing, compliance, and training. This role will strive to ensure all locations meet or exceed annual financial goals and provide high-quality housing to all residents. The Regional VP of Property Management creates a strategy for growth at all properties within the portfolio, leads strategic plans, and provides monthly business reviews. What You'll Do… Lead a team of Regional Directors in accordance with the company's core values and SOPs. Ensure that the properties in the designated portfolio operate at or above competitive properties, reducing costs and enhancing revenue through creative tactics. Develop and implement the properties' business and strategic plans. Lead the annual budget process for the portfolio and present the final product to the executive and asset management teams. Collaborate with the acquisitions and senior leadership teams to assess the economic viability of potential investments such as creating an operating budget, assessing market rent, potential rent premiums, evaluating demand, etc. Requirements: What You Need to Succeed… Bachelor's degree in business or related field preferred. 10+ years of experience overseeing a portfolio of 10,000+ multi-family units across diverse regions required. 10+ years of supervisory responsibility required. Exceptional leadership, management, interpersonal, and communication skills. Excellent organizational, time management, multitasking, and prioritizing skills. Strategic planning and “big picture” skills. High degree of professionalism. Pass criminal background screening prior to employment. Possession of a valid driver's license and up-to-date vehicle insurance OR reliable transportation is required. If minimum qualifications are met during resume screening the Wonderlic pre-employment assessment is required. The assessment will arrive in the email inbox that you provided. Work Location… Work Schedule and location based on supervisor requirements. What We Do for You… Based on position, annual or quarterly bonuses are awarded based on performance and KPIs. Up to 20% apartment discount. Continuing education and tuition reimbursement. A generous PTO policy. Health and wellness benefits include Medical/HSA/FSA/Dental/Vision/STD/LTD and many other benefits to meet your specific needs. 4% company match for your 401k. Avanti Shares Program where a portion of the company's transactional profits are awarded to you. The longer you stay, the higher your return. Avanti Cares Program that helps employees in financial need. Tenure-based Anniversary Recess. Avanti Advisors Program to help new hires with onboarding. This job description is not an all-inclusive list of duties and responsibilities. Avanti Residential is an Equal Opportunity Employer and is committed to diversity in its workplace; applicants from all backgrounds are encouraged to apply. If you are interested in applying for a position with Avanti and need special assistance or accommodation to use our website, please get in touch with ************************.

The role includes Franchise Development of the United States and International. Key contributor and driver of global strategic growth initiatives. Job Summary and Mission Our ideal candidate is extroverted and intuitive in thinking, has high integrity, charismatic and driven. This role has a critical impact on overall company revenue and profitability. The company is a strong restaurant concept that is growing at a fast pace corporately but is now ready to grow and focus on franchising. Our strong unit economics and high percentage of to-go and delivery clientele, allow us to keep at the top of the industry in top-line sales and profit. Essential Duties and Responsibilities Key responsibilities include but are not limited to the following: - Acts with integrity, honesty, and standards that promote the culture and values of the company - Expand franchise and corporate locations and total revenue across the company - Oversee franchise and corporate store management - Plan short- and long-term goals for the company - Manage revenue, expenses, and external financing for the company - Maintain overall operations and resources of the company - Work with Marketing Manager and executive team to manage the brand growth - Develop marketing strategy for franchise system - Build and manage executive team - Increase in-store sales through establishing strong sales tactics - Serve as the public voice for the company Basic Qualifications - Minimum five years in an executive role with a franchise-based company. - Leadership and team-building background - Excellent organizational, problem-solving, project management, analytical and communication skills - Strong track Record Additional Information All your information will be kept confidential according to EEO guidelines.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Accountable for teams handling complex auto and property litigation to deliver operational litigation results at scale. Responsible for member service, paying what we owe, controlling legal expenses, employee engagement, quality, operational risk and compliance across multiple operational areas. Sets operational goals and measures to achieve overall claims litigation targets. Designs and implements claim's strategies supporting enterprise objectives. Collaborates and influences P&C strategies coordinating with peers to affect P&C mission objectives. Responsible for identifying and advancing broad strategic improvements to the litigation operation including efficiency, effectiveness, compliance and regulatory adherence. Sponsors and shapes large transformational efforts across Operational areas. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Phoenix, AZ or San Antonio, TX. Provides executive leadership guidance on technical matters and extends litigation settlement authority within their process (or as delegated). Identifies and evaluates internal and external issues of strategic importance to the litigation landscape. Demonstrates executive-level thought leadership, strategy development, and financial and operational planning. Leads broad functional Litigation, Claims and P&C projects and may serve as an executive sponsor for projects. Oversees the development and implementation of functional policies, procedures and guidelines. Identifies opportunities and facilitates major improvements to processes and systems and works with internal partners to accomplish shared accountabilities. Engages with and represents USAA with external law firms and other partners as appropriate. Collaborates with internal partners to establish appropriate controls within operational litigation area. Responsible for organizational leadership, communication, employee engagement and coordination of business and Enterprise initiatives. Influences and executes claims litigation servicing solutions across process, technology, workforce, third party, and/or analytics in support of P&C product competitiveness. Influences and executes claims litigation strategy, plan, goals and objectives in support of Claims Strategy. Inspires a high performing team to deliver exceptional experiences to the members, engaged employees and achieve exceptional results. Hires, develops, and coaches claims leaders for results delivery. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive customer service, operational, legal or military experience to include a minimum of 8 years of demonstrated insurance litigation proficiency and experience. 6 years of people leadership experience in building, managing and/or developing high-performing teams required. Experience in developing legal service delivery solutions to include building a business case for change, creating influence and delivering results. Executive-level business and technical acumen in the areas of effective claims litigation handling processes, claims risk and compliance, law firm vendor management, integrated change management and front-line communications leading to operational excellence. What sets you apart: Management experience overseeing a distributed office and/or remote workforce Jurisdictional knowledge and experience managing litigation Countrywide, with focused experience on California, Nevada, and Washington and the Western U.S. Claims Operational experience, to include leading teams handling complex litigation, implementation of aggressive litigation management strategies, and proficiency in creating and managing strong trial strategies. Business analytics experience and/or experience working with data and metrics to manage the work and drive results. Experience collaborating with key resources and stakeholders, influencing decisions, and managing work to achieve strategic goals required. Executive-level business acumen in the areas of business operations, industry practices and emerging trends required. What we offer:Compensation: The salary range for this position is: $224,250 - $403,650. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.