Assistant vice president jobs in Wilmington, NC

As a Vice President of Property Management you'll be responsible for strategically managing client relationships by providing key business insights and expertise on all client situations that will ultimately drive loyalty, profitability and long-term client retention. A good VP Property Operations exhibits strong leadership values that epitomize the culture of unparalleled customer service within FirstService Residential. Your Responsibilities: * Oversee and create an environment of ownership and accountability for a team of property leaders responsible for delivering property management products and services to our clients with a focus on exceptional customer service. * Attracts, develops and retains a diverse team of directors and managers knowledgeable and capable of meeting the property management needs of each client. Supports the onboarding of new leaders. * Provides ongoing support with training, coaching and developing career paths for associates that desire growth opportunities * Regularly influences and mentors Property Leaders and their teams and communicates the importance of having a positive attitude, demonstrating professionalism and maintaining a strong work ethic * Holds self and direct reports accountable for completing property management tasks and activities in alignment with standard operating procedures, and owning issues and solving problems in collaboration with other departments to deliver measurable business results * Conducts ongoing performance management activities by providing constructive feedback and coaching through regular check ins, structured one-on-meetings, mid-year touchpoints and annual reviews * Has a regular team meeting cadence to review key performance indicators, update on company initiatives, discuss client expectations, review financials, address training needs and overall department objectives * Works alongside the leadership team to devise client relationship management plans and relationship building activities based on the classification and importance of each client * Executes on relationship management activities to identify client issues and opportunities and develops detailed action plans to improve the property and client relationship, with special attention on high risk accounts * Partners regularly with sales and contributes highly to developing new business * Models company culture, values and brand promise to foster and strengthen client relationships * Acts as a brand ambassador by communicating and demonstrating the value and benefits of our products and services * Builds strong relationships with board members who provide leadership to the communities managed by acting as a trusted advisor, bringing key insights and solutions to specific situations and following through on commitments with honesty and transparency * Work through, influence and understand the financial and operational goals and objectives for each client including but not limited to: developer transition, capital improvement projects, financial challenges, board goals and objectives. * Communicates regularly and strategically with board members for the purpose of providing information and influence to gain consensus * Partners with and leverages internal cross functional support teams to deliver high quality and prompt customer service that is in line with client expectations * Effectively leads the communication and change management of corporate initiatives that directly impact the portfolio and community manager and the client * Oversees the onboarding of new clients and establishes go-forward service expectations * Effectively manages the seamless transition of managers on properties, to prevent any disruption in the levels of service with the client * Takes ownership of controllable key performance indicators for their book of business: e.g. customer experience, client retention, growth, profitability, manager turnover * Is accountable for managing FirstService client contracts and obtaining timely renewals * Responsible for maintaining growth and profitability of each account through the addition of new products and services based on client needs and pricing * Participates with senior leadership to develop business plans and supports the delivery of company initiatives to all direct reports in line with strategic objectives * Use of company tools, technology (Connect, Avid, etc.) policies and philosophies in the role and integration to the team and staff. * Works with leadership to review manager property assignments to ensure adequate balance of properties, appropriate workload and seamless manager transitions * Provide counsel and guidance to Regional Directors and Managers on financial services and optimization for our clients * Skills & Qualifications: * Bachelor's degree in business or related field from an accredited college or university * 5 to 7 years' experience in property management, construction or hospitality preferred * Experience in operations, account management or relationship management an asset * Valid state driver's license and state-mandated vehicle insurance. * Demonstrated experience in managing large, complex accounts with multiple clients and stakeholders. * Experience managing director level including development, coaching and performance management * Management of P&L and budgets of 4 million + revenue * Ability to translate organizational change implications and generate a change approach and solutions that drive desired results and client satisfaction * Demonstrated success working with and managing cross-functional teams, committees and councils in order to achieve desired results * Excellent decision making and analytical skills to effectively tackle issues or challenges that may occur daily * Excellent communication skills to ensure clear and effective delivery of changes, solutions or updates to the client and the portfolio and community manager * Excellent leadership skills to coach, develop and motivate portfolio and community managers and other direct reports at all times * Excellent time management skills to meet deadlines and display efficiency * Critical thinking, problem solving, judgement and decision-making abilities are necessary. * Proficiency in computer programs like Microsoft Office, Outlook and Windows required. * Ability to work with sensitive and/or confidential information. What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation:$150,000 Annually

Nemours is searching for an Assistant Vice President (AVP), Research Operations in Wilmington, Delaware. The AVP, Research operations is responsible for overseeing assigned research administration activities in the Delaware Valley at Nemours. The AVP will provide administrative oversight and support to shared service areas and regional operations in Delaware Valley. This role is responsible for providing leadership, organization, implementation, planning, guidance, and regulatory oversight to assigned areas and functions. Key responsibilities include budget & financial management, grants administration, grants development, human resources, training & education, clinical research, complex problem resolution, regulatory compliance oversight, and committee/work group leadership. AVP is responsible for program planning, development, and Implementation in accordance with the research strategy, regulatory requirements, and industry standards. The AVP will act in a leadership capacity for various initiatives at the local and enterprise level around planning, strategy, education, training, and regulatory matters. Individual will have responsibility of various enterprise applications, processes, or units. Incumbent may take on other assignments as needed in support of the research administration activities at Nemours. Qualifications Master's Degree is required; Master's in Research Administration or Health Administration is preferred. Minimum 5 years research administration and grants administration experience is required. Extensive knowledge of Research Administration functions including financial management, grants management, and grant submission processes and procedures is required. Preferred Certifications: Certified Research Administrator (CRA), Certified Pre-Award Research Administrator (CPRA), Fellow of the American College of Healthcare Executives (FACHE) Essential Functions 1. Financial/Fiscal Responsibility: Serves as a resource for the oversight and management of regional activities. a. Partner with Research leadership in managing performance targets, reporting variances, and creating remediation plans. b. Ensure financial processes are coordinated and completed regularly (LDS, EC, etc.). c. Maintain viability and growth of existing programs. d. Make program recommendations to senior leadership. 2. Grants development oversight a. Oversee activities related to grants submissions and ensure processes are compliant with federal/state/sponsor guidelines, budget accuracy and appropriate approvals. b. Direct the creation and implementation of sponsored programs administration policies and procedures in coordination with VP of research administration to streamline efficiencies. c. Support continuous improvement on the grant submission process. 3. Work collaboratively with other teams, departments, and associates on various projects and improvements as needed. Monitor/ensure compliance of department personnel, financial, and administrative policies. 4. Function as senior administrator with direct supervisory and management responsibilities for administrative and programmatic functions, mentoring, training, and committees as assigned. a. Participate in regular meetings with the Directors, Program managers, AVP's, VP Research Administration, and senior leaders as required, attends research and other committee meetings as appropriate. b. Coordinate research administrative relations within the hospital, practices and with outside institutions. c. Support and facilitate integration of research into clinical areas. 5. Evaluate work processes, time management, and efficiency of staff to maximize productivity and ensure maximum utilization of resources available. 6. In concert with the Research Directors, CSO, VP Research Administration, the Research Oversight Committee, and other key leaders, serve as the point person for implementing agreed upon elements of the Research Strategy for Nemours.

About the role The Vice President of Mortgage Underwriting Operations establishes and leads the operational teams responsible for the acquisition and decisioning of mortgage insurance applications. A key component of the role will be developing the underwriting team and optimizing the risk evaluation process. This role requires someone who is a strategic thinker, culture builder, technologically savvy, and possesses strong leadership abilities. The individual will ensure the company's acquisition processes are intuitive, efficient, risk appropriate, and compliant. As a di novo Mortgage Insurance Company, the person in this role will be responsible for creating operational workflows, developing underwriting guidelines, creating policies and procedures, establishing technology requirements, working with third parties, and instilling risk assessment methodologies. What you'll do Operations: Implement the company's mortgage insurance acquisition operation in alignment with strategic organizational growth plans. Underwriting Leadership: Develop, lead, and manage the underwriting and operations team, ensuring effective risk evaluation and decisioning of mortgage insurance applications. Risk Assessment: Partner with Risk to implement risk methodologies, modeling, and policies to inform accurate and comprehensive underwriting decisions. Guideline Management: Develop and maintain policies, procedures, and underwriting guidelines, ensuring compliance with regulatory requirements, consistency with industry standards, and alignment with risk appetite. Technology Engagement: Design and develop business requirements to support a modern approach to operations, underwriting, and risk evaluation. Partner with IT and business partners to develop, configure, and maintain operational rule sets. Development Support: Partner with IT and Product Development teams to assist with system testing, integration, and implementation. Compliance: Implement policies and procedures to appropriately manage all compliance-related operational activities. Quality Outcomes: Will work closely with QC, third-party providers, and customers to determine what impacts loan and underwriter performance, identifying underwriter attributes, process change opportunities, communications, and other solutions that can result in overall improvements to underwriting execution, service levels, and performance. Performance Analytics: Implement and analyze operational performance metrics, identifying trends and opportunities for staff and technology improvements. Reporting: Prepare and present regular reports to senior management, highlighting key metrics and operational performance. Training and Development: Partner with Training and Development to develop training programs and change communications, to enhance the skills and knowledge of the underwriting and operational teams. Collaboration: Develop relationships with all departments, including Servicing, Quality Control, Risk Management, IT, Legal, Compliance, Finance, and Internal Audit. Continuous Improvement: Foster a culture of continuous improvement and professional development. Qualifications This role requires someone who is technologically savvy, detail-oriented, business process-focused, and capable of ensuring compliant, high-quality, high-volume transaction management. This position also requires a leader with a broad and deep understanding of underwriting, the ability to envision " out-of-the-box " solutions, the capability to partner effectively with senior business leaders, and the ability to effectively train and communicate new processes and procedures to the underwriting staff. Bachelor's degree in finance, Business Administration, Risk Management, or a related field. Minimum of 15 years of experience in mortgage/mortgage insurance underwriting. Strong knowledge of mortgage insurance products, mortgage underwriting principles, GSE guidelines, and regulatory requirements. Experience in developing underwriting communications and training. Demonstrated experience in working with technology and development teams. Demonstrated ability in leading change within organizations, whether through new programs, policies, or tests. Excellent analytical, strategic planning, and decision-making skills. Excellent communication skills and presentation abilities. Demonstrated ability to develop and manage budgets. Proven leadership and culture-building experience. Ability to work effectively in a fast-paced, dynamic environment. Experience in working in a start-up environment preferred. What we offer We're committed to creating an environment where our team members can thrive both professionally and personally. We currently offer: Competitive Compensation - Including salary and performance bonuses. Comprehensive Benefits - Health, dental, vision, and mental wellness support. Retirement Savings - 401(k) with company matching. Career advancement opportunities with business growth. Inclusive Culture - A diverse, collaborative, and supportive workplace where every voice is valued. Perks & Extras - Generous PTO, team events, wellness programs, and more. Potential Relocation Assistance.

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Credit Risk Portfolio Assurance Vice President in Risk Management, you will leverage experience in credit strategy and operations to challenge and make recommendations to credit risk management. Additionally, you will develop and implement Key Risk Indicators and concentration limits to assist in portfolio performance monitoring. You will need to have a deep understanding of credit risk to identify relevant considerations, data analysis to derive insights, and good judgment to recommend solutions to problems that emerge. You will play a pivotal role in promoting end-to-end optimized solutions that mitigate risk while balancing revenue, expense, and customer impacts. Job Responsibilities: Review and analyze portfolio related data (e.g., Key Risk Indicators) to support comprehensive evaluation of portfolio performance Prepare executive presentations and compelling narratives for Risk Leadership at various forums, committees, business reviews and management meetings to drive Risks agenda and deliverables. Deliver insightful recommendations in a persuasive and thoughtful manner Stay abreast of new or updated regulatory requirements, risk management policies/standards/procedures, and technology solutions to understand changes to processes and verify compliance with evolving control requirements. Required qualifications, capabilities, and skills: Have an understanding of the account lifecycle (e.g. underwriting, portfolio management, collections) which will aid in identifying relevant risk considerations Detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle Bachelor's degree or equivalent experience required Experience in credit risk management at financial service company Solid functional knowledge, including but not limited to credit risk strategy, business development, product development, project management, etc. Understand cross functional dependencies between First Line of defense, product owners, and Credit Strategy to support and provide effective challenge in accordance with risk appetite Ability to articulate the impact of risks and issues on the business function Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio); ability to translate business/functional problems into a conceptual analytical and automation technical architecture SAS or Equivalent data mining expertise Preferred qualifications, capabilities, and skills: 7+ years of financial service experience in risk management, controls, audit, quality assurance, risk management, or compliance preferred Prefer knowledge of small business lending or risk capabilities

Description & Requirements The Vice President, Enterprise Architect serves as the senior leader responsible for the design, governance, and optimization of the Maximus enterprise architecture - the missions, functions, processes, people and systems (spanning Salesforce, ServiceNow, Smartsheet, and related platforms) that serve as our foundation.This executive role bridges mission systems engineering, enterprise architecture, and compliance-driven modernization, ensuring secure, scalable, and future-ready solutions that align with federal and defense regulatory frameworks (FedRAMP, CMMC, NIST 800-53, HIPAA, GDPR, SOX). The VP leads the strategic unification of enterprise applications, data flows, and identity security fabric to enable digital transformation across Maximus' federal, state, and global portfolios. This includes aligning platforms to business outcomes, integrating cross-domain data, and embedding governance guardrails for confidentiality, integrity, and availability-core tenets of enterprise architecture. Essential Duties and Responsibilities:• - Lead the enterprise architecture practice, defining design standards, integrations, and interoperability across Salesforce, ServiceNow, Smartsheet, and future SaaS platforms. - Chair the Enterprise Architecture Review Board (EARB) to ensure consistency, compliance, and traceability. Establish standards for documentation, data lineage, and system interfaces. - Design secure, automated data flows across enterprise systems using APIs, middleware, and data fabrics. Implement encryption, masking, audit logging, and RBAC/ABAC controls. - Partner with Cybersecurity and Audit teams to embed NIST, CMMC, and FedRAMP requirements into change management and CI/CD processes. - Lead modernization initiatives aligning enterprise systems with mission outcomes using agile and model-based architecture practices. - Collaborate with senior leaders across operations, finance, and technology to translate strategic goals into executable architecture roadmaps. - Develop AI-ready architecture patterns to support secure integration of automation and agentic AI solutions. • Lead the enterprise architecture practice, defining design standards, integrations, and interoperability across Salesforce, ServiceNow, Smartsheet, and future SaaS platforms. • Chair the Enterprise Architecture Review Board (EARB) to ensure consistency, compliance, and traceability. Establish standards for documentation, data lineage, and system interfaces. • Design secure, automated data flows across enterprise systems using APIs, middleware, and data fabrics. Implement encryption, masking, audit logging, and RBAC/ABAC controls. • Partner with Cybersecurity and Audit teams to embed NIST, CMMC, and FedRAMP requirements into change management and CI/CD processes. • Lead modernization initiatives aligning enterprise systems with mission outcomes using agile and model-based architecture practices. • Collaborate with senior leaders across operations, finance, and technology to translate strategic goals into executable architecture roadmaps. • Develop AI-ready architecture patterns to support secure integration of automation and agentic AI solutions. Minimum Requirements - Active or Eligible Top-Secret Clearance preferred - Familiarity with DoD, IC, and Federal mission systems environments highly valued. - 15+ years of progressive enterprise architecture, IT, and systems engineering experience with documented portfolio of success - Bachelor's or Master's degree in Information Systems, Computer Science, or Systems Engineering. - Expertise in DoDAF and FEAF frameworks, enterprise architecture policy, and mission-aligned design. - Proven record modernizing and integrating large-scale applications and data systems across federal and defense agencies. - Strong command of cloud and hybrid architectures, API integrations, and zero-trust security principles. - Skilled communicator and leader, adept at translating complex technical concepts into clear business strategy. - Trusted change agent recognized for ethical leadership, innovation, and consistent performance under pressure. • Active or Eligible Top-Secret Clearance preferred • Familiarity with DoD, IC, and Federal mission systems environments highly valued. • 20+ years of progressive enterprise architecture, IT, and systems engineering experience with documented portfolio of success • Bachelor's or Master's degree in Information Systems, Computer Science, or Systems Engineering. • Expertise in DoDAF and FEAF frameworks, enterprise architecture policy, and mission-aligned design. • Proven record modernizing and integrating large-scale applications and data systems across federal and defense agencies. • Strong command of cloud and hybrid architectures, API integrations, and zero-trust security principles. • Skilled communicator and leader, adept at translating complex technical concepts into clear business strategy. • Trusted change agent recognized for ethical leadership, innovation, and consistent performance under pressure. #Techjobs EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 250,000.00 Maximum Salary $ 290,000.00

About CleanChoice Energy, a national renewable energy company that empowers people and businesses to cut emissions and live cleaner, healthier lives, is seeking a Vice President of Project Execution to lead our in-house Engineering, Procurement, and Construction (EPC) team. This is a unique opportunity to join a mission driven organization transforming the U.S. electricity market by switching homes and businesses to 100% clean, pollution-free energy. Job Description This role is responsible for the successful construction and execution of utility-scale solar and battery storage projects across PJM, NYISO, and ISO New England. Reporting directly to the EVP of Operations for CleanChoice Energy's Generation division, this leader will oversee all aspects of project execution from late-stage development through mechanical completion and turnover to operations. Responsibilities Leadership & Strategy Lead the internal EPC team responsible for building CleanChoice Energy's utility-scale generation portfolio. Develop and implement execution strategies aligned with business objectives, budget, and schedule targets. Build and scale organizational capabilities to support a growing pipeline of construction-ready projects. Project Execution Oversight Oversee day-to-day execution of construction activities for multiple concurrent projects. Ensure all projects meet quality, safety, cost, and timeline goals. Provide senior-level oversight of contractor performance, budget adherence, permitting compliance, and scheduling. Team Management Manage and mentor a high-performing team including EPC project managers, construction managers, site superintendents, and engineering support staff. Foster a culture of accountability, collaboration, and continuous improvement. Cross-Functional Coordination Collaborate closely with Development, Finance, Legal, and Operations teams to transition projects from development to execution. Serve as the key point of contact for executive leadership regarding construction progress and risk management. Procurement & Contracting Oversee procurement strategies for equipment and construction services, including negotiation and execution of EPC, procurement, and subcontractor agreements. Manage vendor relationships and ensure contract compliance. Risk & Compliance Management Identify and mitigate project risks related to permitting, interconnection, environmental, labor, and supply chain. Ensure compliance with federal, state, and local construction regulations and CleanChoice standards. Qualifications 12+ years of experience in utility-scale solar or renewable energy construction, with at least 5 years in a senior leadership role. Proven track record managing EPC execution for large-scale renewable energy projects in PJM, NYISO, and/or ISO-NE. Deep understanding of project scheduling, budgeting, permitting, safety compliance, and contractor management. Strong leadership and team-building skills with experience managing cross-functional execution teams. Excellent communication, negotiation, and organizational abilities. Engineering, Construction Management, or related degree preferred. PMP certification or equivalent is a plus. Travel CleanChoice Energy is a remote-first work environment with regular travel to project sites and CleanChoice offices as needed (estimated 25-40%). Occasional evening or weekend work may be required to meet critical deadlines or attend site visits. Physical Demands Office Normal Compensation This position offers compensation commensurate with experience and skills, an incentive plan, and a robust benefits package. How to Apply CleanChoice Energy is an Equal Opportunity Employer. Our staff's diverse, multidisciplinary background drives our success, and we are committed to ensuring that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law. To apply, please submit a resume and cover letter via cleanchoicenergy.com/careers. Powered by JazzHR wi BfJ9mxf1

Harness your expertise to shape robust cybersecurity strategies and safeguard critical assets. Your leadership will be pivotal in enhancing our resilience against evolving global cyber threats. As a Cybersecurity Intelligence Vice President in Cyber security and technology controls at JPMorgan Chase, you will play a critical role in safeguarding the firm's digital assets and infrastructure from cyber threats. Responsible for identifying, assessing, and mitigating risks, you will inform and influence control measures across the organization. Your expertise in analyzing complex issues and developing innovative solutions, along with your ability to collaborate with diverse teams, will be crucial in enhancing the firm's security posture. As a subject matter expert, you will contribute to strategic cybersecurity initiatives and continuously improve our threat detection and response capabilities. Your work significantly impacts the firm's operations, fiscal management, public image, employee morale, and client relationships. Job responsibilities Use internal and external tools to continuously monitor both the dark web and surface web for personal information and data related to executives. Monitor and remove executives' data from data broker sites. Analyze executives' digital footprints and provide comprehensive reports of findings. Detect potential threats such as phishing, identity theft, and cyber harassment targeting executives. Monitor and alert on doxing attempts against executives. Monitor social media for impersonation accounts of executives. Oversee executive protection vendors to ensure they comply with standard operating procedures and service level agreements. Deliver customized alerts and reports to keep senior leadership informed about activities and risks. Stay updated on new developments in executive protection to address evolving digital threats and technologies Required qualifications, capabilities, and skills Formal training or certification on Cybersecurity, Risk or similar environment and 5+ years applied experience. Expertise in advanced threat hunting, security research, and Open-Source Intelligence (OSINT) for risk identification and assessment Proficiency in scripting languages (Python, Bash, JavaScript, PowerShell) and experience with Security Information and Event Management (SIEM) tools (Splunk, Elasticsearch) for automating threat detection and response. Proficient experience with big data and SEIM platforms and experience with scripting software such as Python. Excellent problem-solving skills that leverage best practices and drive changes to the operational workflow, enhance procedures, playbooks, and reporting. Ability to collaborate with high-performing teams and external suppliers to accomplish common goals Ability to engage and influence technical conversations with varied technology groups Experience with analyzing big data sets Preferred qualifications, capabilities, and skills Excellent written and verbal communication skills are required Able to articulate and visually present complex analysis results

About this role About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit careers.blackrock.com | *************************** | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law. Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Overview Join our global team of cyber security experts, protecting our business and developing exciting capabilities on the frontline of cyber defense. Apply your passion and knowledge of cyber security to assist in the investigation of incidents. The Cyber Operations Analyst needs to demonstrate thoughtful knowledge of the evolving cyber threat landscape, BlackRock's risks, controls and security thresholds and recognize the expertise and importance of differentiated roles within the SOC. More specifically, the Analyst will support the global Cyber Operations function and have following key responsibilities: * Acts as an escalation point for regional information security incidents and support the response to incidents impacting the region and/or occurring during regional business hours. * Performs daily review of reports and alerts to identify Information Security events for further investigation while escalating exceptional events as necessary. * Act as a mentor for more junior team members. * Performs investigation and escalation for complex or high severity security threats or incidents. * Ensures that all identified events are promptly validated and thoroughly investigated. * Collaborates with technical teams to identify, resolve, and mitigate events. * Provides advice and guidance on the response action plans for information risk events and incidents based on incident type and severity. * Assists with containment of threats and remediation of environment during or after an incident. * Regularly develop new and interesting use cases for future SIEM logic. * Participate in cyber threat hunts in support of the global cyber operations function. * Assist with forensics investigations. * Participate in the creation, modification and maintenance of all Cyber Monitoring policies and procedures. * Keep abreast of cyber security trends and the emerging threat landscape in general and as it relates to BlackRock. * Deliver timely and detailed documentation related to any incident including the findings, review and follow-up activities. BlackRock is committed to building great Cyber Security careers for our people, and we are looking for an individual with a passion for cyber security defense to continue the growth of our exceptional team. What the ideal candidate looks like: * 4+ years of experience in security operations center, or similar security technical and operational role is preferred. * University Degree. MBA, CISSP, CISM, GCHI, CEH, CCNA, or GIAC are preferred. * Action-oriented attitude and willingness to roll up sleeves. * Intermediate knowledge in system security architecture and security solutions - IDS, Splunk, data loss prevention, next generation anti-malware, etc. * Intermediate knowledge of networking fundamentals (TCP/IP, Network Layers, etc.). * Intermediate knowledge of malware operation and indicators. * Intermediate knowledge of current threat landscape (threat actors, APT, cyber-crime, etc.). * Intermediate knowledge of security related technologies and their functions (IDS, IPS, FW, WAF, SIEM, DLP, Proxy, next gen anti-malware etc.). * Intermediate knowledge of Windows and Unix or Linux. * Intermediate knowledge of Firewall and Proxy technology. * Intermediate knowledge of malware operation and indicators. * Intermediate knowledge of penetration techniques. * Advanced event analysis leveraging SIEM tools. * Advanced incident investigation and response skill set. * Advanced log parsing and analysis skill set. * Advanced knowledge of ServiceNow a plus. * Strong oral and written communication skills. * Attention to detail. * Strong organizational skills. * Experience with scripting. * Knowledge of forensic techniques. * Integrity and the highest ethical standards. * Rapidly assimilates complex data and information and displays a developed learning agility. * Self-starter with the personal drive to achieve superior performance. * Courage of convictions and the ability to respectfully debate the status quo. * Natural curiosity and desire to always learn. For Wilmington, DE Only the salary range for this position is USD$0.00 - USD$0.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

Job DescriptionOur client is a well-established consumer lifestyle and outdoor living brand with a long history of combining timeless design, innovative materials, and high-quality craftsmanship. They are seeking a visionary VP of Creative to push the boundaries of the brand and inspire consumers to transform their outdoor spaces in new and exciting ways. This role reports to the EVP of Sales & Marketing.The Role The VP of Creative is the brand's chief storyteller and creative visionary-responsible for evolving the brand personality and leading how it comes to life across every channel and experience. This role thrives in the inspiring and emotionally resonant side of the brand but balances it with logic, pragmatism, and scalable execution. You will guide the creative vision, mentor a growing team of Art Directors and Designers, and collaborate with Production leaders to deliver content at scale. From user-generated to AI-generated to brand-generated content, you'll shape a storytelling engine that connects emotionally and delivers business impact. Key ResponsibilitiesBrand Leadership & Vision Evolve and elevate the brand personality to resonate deeply with consumers. Challenge creative conventions and bring bold, fresh ideas while staying true to brand strategy. Translate brand strategy into powerful storytelling that connects emotionally and drives results. Partner with other business leaders to align creative direction with business priorities and consumer insights. Creative Direction & Team Leadership Lead and mentor Art Directors (Traditional Media + Digital), a Social Designer, and a growing team of in-house designers. Partner closely with the Production team and specialists in video, 3D, copy, imagery, and audio to ensure creative excellence across mediums. Inspire, coach, and empower the design team to elevate their craft and output. Foster a culture of creativity, collaboration, and high performance. Content Vision & Execution Drive the creation of inspiring, scalable content across paid, owned, earned, website, and experiential channels. Lead storytelling across visual, interactive, and written mediums. Ensure a seamless blend of UGC, AI, and brand-generated content to tell a unified brand story. Balance speed-to-market with quality and craft, ensuring content is both rapid and resonant. Storytelling & Experience Design Create campaigns and experiences that emotionally engage consumers and inspire them to transform their outdoor living spaces. Explore and adopt emerging formats, platforms, and tools to keep the brand relevant. Ensure storytelling feels unified across channels-design, copy, video, 3D, social, and experiential. What We're Looking For Creative Visionary: Bold thinker who can push boundaries while guiding teams to practical execution. Storyteller at Heart: Exceptional skill in shaping stories across visual, interactive, and written mediums. Pragmatic Leader: Balances emotional resonance with scalability and operational discipline. Content-First Mindset: Expertise in building scalable content ecosystems including UGC and AI-generated content. Collaborative Mentor: Proven ability to lead, inspire, and mentor creative teams. Qualifications 10+ years of creative leadership experience, ideally with consumer lifestyle, design, or retail brands. A strong portfolio showcasing brand storytelling across diverse mediums. Experience leading and scaling creative teams, both in-house and through agency/partner networks. Proven ability to evolve brand personality and deliver rapid, high-volume content creation. Passion for design, culture, and inspiring consumers to transform their environments. Comfort with emerging tools/AI. Ability to connect creative vision to business KPIs and insights. Why Join This Opportunity? Lead the creative transformation of a beloved American-made consumer brand. Build and mentor a growing creative team during a time of expansion and innovation. Collaborate with passionate teams driven by purpose, craftsmanship, and storytelling. Competitive compensation, benefits, and growth opportunities. Location: Hybrid / Remote - This role is open to candidates in eligible U.S. locations. Please note: candidates based in Massachusetts cannot be considered at this time. Powered by JazzHR NJbjyhA848

Atlantic Medical Management (AMM) is looking for an experienced Director of Revenue Cycle Management to join our organization. AMM is a corporate medical management firm that is dedicated to improving patient care. Home base for this position is in Cary, NC but requires travel throughout Eastern North Carolina. The Director of Revenue Cycle is responsible for day-to-day revenue cycle operations and the planning, development, and implementation of policies, objectives, and initiatives. Responsibilities include: Provides management supervision and operational direction for assigned Revenue Cycle Management departments. Designs and oversees an industry-leading patient access and financial services operational model that ensures high physician and customer satisfaction, organizational efficiency, and strong financial performance while assuring accurate and complete data collection, streamlined financial clearance functions prior to service and sound cash collection processes. Communicates performance expectations of Patients First and supports corporate goals for revenue cycle management. Promoting revenue cycle and being a champion of change, to set and achieve shared outcomes. Facilitate a collaborative team that provides customer-friendly services to patients, payers, and vendors. Ensures compliance with all federal, state, and local regulations governing rendered patient services and reimbursement. Will report and assist the CFO to implement strategic growth plans. Working with the finance team to ensure revenue is consistent with GAAP. Design and administer all revenue cycle policies and procedures. Spearhead contract negotiations with payor sources (i.e. federal health care programs and Third-Party) Develop and lead new models of care using technology to meet consumer expectations. Responsible for billing charge master, revenue integrity, insurance follow-up, denials management, payment variance, and collections. Participates with leadership in developing budget, salary administration, equipment purchases and establishment of annual goals and objectives. Ensures confidentiality is maintained by entire team regarding patient/client information in accordance with HIPAA, professional and departmental standards. Promotes and practices AMM mission and values and follows its policies and procedures Knowledge, Skills and Abilities Knowledge of organizational management, preferably in a health care setting. Ability to plan, develop, implement, and evaluate policies and procedure through a management team. Ability to formulate decision and communicate them in an authoritative and clear manner. Ability to foster cooperative and effective working relationships with the management team, Board of Directors, business/community associates and other health care facilities and organizations. Ability to work well as part of a professional team. Demonstrated ability to communicate with patients and staff professionally and tactfully. Professional and business-like in appearance and demeanor. Requirements and Qualification: A Minimum Bachelor's Degree in Business Administration and/or Accounting. At least Five years' experience working in areas of Healthcare revenue cycle management. Medical Billing Certification (preferred) Knowledge of Third-Party clinical billing, contractual and compliance regulations, along with a demonstrated understanding of automated processes, electronic data interchange and associated operational processes is preferred. Advanced knowledge of NC Medicaid managed care reform and regulations. Understanding of Advanced Medical Home Care Management requirements and functions Strong communication and presentation skills, training/meeting facilitation skills essential. Solid relationship building and interpersonal skills Excellent writing, research and analytical skills Excellent coordination skills, including multitasking and setting priorities on work assignments High degree of independence, flexibility, initiative and commitment Ability to deal effectively with a variety of people Benefits: 401(k) Health, Dental and Vision insurance Employee assistance program AFLAC Paid time off

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. AREA CHIEF OF STAFF SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors. Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful. Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers. Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals. Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role. Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs. Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations. Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team. Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes. Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod. Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps. Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention. Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care. Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals. Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience. Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work, and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership Plans and Aligns Drives Vision and Purpose Develops Talent Manages Conflict Financial Acumen Managers Complexity Functional Attracts Top Talent Communicates Effectively Drives Results Ensures Accountability Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods of time. Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. Requires sufficient ambulatory skills in order to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment. The noise level in the work environment is moderately high. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. Some travel required, to assist other area hospitals as well as for vendor visits and associate education. Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. EXPERIENCE, EDUCATION AND/OR TRAINING Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required. Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals. 3 years of experience in small animal medicine and surgery practice. BENEFITS & COMPENSATION Salary range for this role is $125,000 - $176,000. Specific pay rates are dependent on experience, skill level, and education of the candidate, as well as geographic location. Pay rates for salaried positions may differ based on schedule worked. Banfield offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness, and financial needs of our associates. Our benefits package includes: Medical, Dental, Vision Basic Life (company paid) & Supplemental Life Short- and Long-Term Disability (company paid) Flexible Spending Accounts Commuter Benefits* Legal Plan* Health Savings Account with company funding 401(k) with generous company match* Paid Time Off & Holidays* Paid Parental Leave Student Debt Program (for FT DVMs) Continuing Education allowance for eligible positions* Free Optimum Wellness Plans for your pets' preventive and general care* *Benefits eligibility is based on employment status. FT associates are eligible for all benefits programs (Student Debt Program available for FT DVMs only); PT associates are eligible for those benefits highlighted with an asterisk*. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. ESSENTIAL RESPONSIBILITIES AND TASKS + Live and exemplify the Five Principles of Mars, Inc. within self and team. + Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors. + Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful. + Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers. + Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals. + Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role. + Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs. + Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations. + Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team. + Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes. + Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod. + Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps. + Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention. + Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care. + Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals. + Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience. + Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits. + Other job duties as assigned. THE FIVE PRINCIPLES + Quality - The consumer is our boss, quality is our work, and value for money is our goal. + Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. + Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. + Efficiency - We use resources to the full, waste nothing and do only what we can do best. + Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership + Plans and Aligns + Drives Vision and Purpose + Develops Talent + Manages Conflict + Financial Acumen + Managers Complexity Functional + Attracts Top Talent + Communicates Effectively + Drives Results + Ensures Accountability + Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) + Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. + Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. + Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment. + Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. + Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning. + Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. + Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) + Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. + Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. + Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others. + Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. + Independence - Able and willing to perform tasks and duties without supervision. + Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS + Ability to work at a computer for long periods of time. + Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job. + Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. + Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. + Requires sufficient ambulatory skills in order to perform duties while at hospital. + Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. + Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment. + The noise level in the work environment is moderately high. + Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. + Some travel required, to assist other area hospitals as well as for vendor visits and associate education. + Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. EXPERIENCE, EDUCATION AND/OR TRAINING + Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required. + Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals. + 3 years of experience in small animal medicine and surgery practice. BENEFITS & COMPENSATION + Salary range for this role is $125,000 - $176,000. Specific pay rates are dependent on experience, skill level, and education of the candidate, as well as geographic location. Pay rates for salaried positions may differ based on schedule worked. + Banfield offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness, and financial needs of our associates. Our benefits package includes: + Medical, Dental, Vision + Basic Life (company paid) & Supplemental Life + Short- and Long-Term Disability (company paid) + Flexible Spending Accounts + Commuter Benefits* + Legal Plan* + Health Savings Account with company funding + 401(k) with generous company match* + Paid Time Off & Holidays* + Paid Parental Leave + Student Debt Program (for FT DVMs) + Continuing Education allowance for eligible positions* + Free Optimum Wellness Plans for your pets' preventive and general care* *Benefits eligibility is based on employment status. FT associates are eligible for all benefits programs (Student Debt Program available for FT DVMs only); PT associates are eligible for those benefits highlighted with an asterisk*. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

WSP is initiating a search for a **SUE Division Director** for our southeast region! will sit out of our **Charlotte, Raleigh, Mooresville, or Wilmington, NC** offices. This is a fantastic opportunity to join an established team of high performers, with a significant backlog of work and a motivated team. Your Impact + Maintain Responsible charge of all aspects of SUE division staff and projects within the region. + Oversee the management, planning, scheduling, QA/QC and oversight of multiple SUE crews and SUE projects for both internal WSP projects, as well as our external clientele. + Coordinated with state and local municipalities to obtain proper certifications and permits for SUE work within their jurisdictions + Provide Training and Mentorship to SUE technicians on the "best practices" of utility designation and training on up-to-date methodology. + Provide Training and Mentorship to SUE technicians on the "best practices" of Vacuum Excavation (test holes). + Provide oversight of any required subconsultants required for SUE services, such as safety/traffic controls, concrete cutting, removal and repair, etc. + Represent WSP at external meetings, conferences, and other business development-related activities. + Administer Contracts and Proposals. + Promote a positive work environment. + Screen and Hire new Team Members. + Exercise responsible and ethical decision-making regarding company funds, resources and conduct, and adhere to WSP's Code of Conduct and related policies and procedures. Who You Are **Required Qualifications** + Professional Land Surveyor or/or Professional Engineering Certifications + 10+ years of relevant post-education experience in the discipline with prior SUE Director responsibilities and/or SUE Project Management + High-level experience with both public and private sector work (e.g. state, city, county, utility districts, and private land development.) + Highly Proficiency with SUE principles, theories, practices, processes, methods and techniques in accordance with "Standard Guideline for the Collection and Depiction of Existing Subsurface Utility Data" ASCE 38-02. + Proficiency with land survey principles, practices, processes, methods, and techniques. + Highly proficient expertise with relevant codes, regulations, compliance practices, and record-keeping requirements. + Demonstrated technical competence leading and reviewing SUE technical reports, survey mapping efforts, impact evaluations, siting reports, planning scopes, and environmental permit applications for assigned segments/project. + Ability to work independently and provide guidance and leadership to mid-level to senior-level teams or project members, with strict adherence to QA/QC. + Experienced with providing critical reviews for documents and preparing technical deliverables with a high degree of complexity. + Proven track record of upholding workplace safety and ability to abide by WSP's health, safety, and drug/alcohol and harassment policies. \#LI-MC1 **About WSP** WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper. *********** WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career. At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started? WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status. The selected candidate must be authorized to work in the United States. **NOTICE TO THIRD PARTY AGENCIES:** WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

BOYS AND GIRLS HOMES OF NORTH CAROLINA P.O. BOX 127, 400 FLEMINGTON DRIVE LAKE WACCAMAW, NORTH CAROLINA JOB TITLE: CHIEF RESIDENTIAL OFFICER MINIMUM QUALIFICATIONS: Bachelor's Degree in human services or business field. Masters degree is preferable. Teaching Family Model of Care experience is also preferred. Minimum of five (5) or more years of experience in children's behavioral and mental health and/or combined with child welfare field preferred. Must be able to analyze complex data, develop reports and come to appropriate conclusions. Must be able to defuse potentially dangerous situations and remain calm in an emergency. Must be able to utilize behavior management techniques and serve as a role model. Must be able to interact in a warm compassionate manner. Must be able to handle verbally and/or physically abusive and aggressive clients. Must be able to communicate with a wide variety of community audiences. Must be able to communicate effectively with suicidal, mentally, emotionally, and/or psychologically affected clients. REPORTS TO: CEO WORKING SCHEDULE: Full-time exempt professional, flexible schedule to meet the needs of the position and BGHNC. May require overnights and weekends. Reasonable accommodations may be made to those who are able to perform the essential duties of the job. Must be able to pass any required drug test. A written negative drug screening test must be provided to HR prior to being hired. Background investigation required. GENERAL SUMMARY: In the area of Programs: develops, monitors and evaluates program function of all residential departments and reports back to CEO all findings. Responsible for the design and development of new residential programs and services as the need and opportunity arises. In the area of Departmental Leadership: provide leadership and supervision to Residential Services. ESSENTIAL DUTIES AND TASKS: 1. Provides Residential Program Leadership to: a) Ensure full implementation of the Teaching Family Model of Care in Residential Services. b) Continually assess program and service needs. c) Recommend program and service policies & procedures. d) Ensure a safe and secure environment through the program and service elements. e) Monitor program and service successes, challenges, and opportunities. f) Design and develop new program and service initiatives as needs arise. g) Establish and monitors goals and quality measures for program and services. h) Lead program and services performance improvement activities and initiatives. i) Conduct annual evaluation of program and services. j) Provide regular reports to Program Committee of the Board of Trustees. 2. Provides Departmental Leadership: a) Lead and supervise departmental and program directors: Solomon Assessment Center & Admissions, Residential Services, Residential Recreation, Lake Houses and Food Services. b) Lead and supervise other programs and services as assigned by the CEO. c) Consultation in maintaining the milieu infrastructure of staffing, staff schedules, etc. d) Ensure compliance with program compliance policies, procedures, contracts, and MOU's. e) Coordinate with Director of Training & Evaluation in best practice of milieu management and Teaching Family Model of Care and other mandated trainings. f) Coordinates EReach services, follow-ups, and documentation review. 3. Staff Relations: a) Serve as a member of the Executive Team. b) Participate in staff/team meetings. c) Review and submit all documentation in a timely manner, i.e. timesheets, required reports, admissions documents, progress notes, incident reports, staff development plans, etc. d) Work with Chief Finance Officer and Chief Safety & Innovation Officer to ensure safety and cleanliness of facilities and address needs as indicated in staff meetings e) Address reported staff grievances in accordance with procedures. f) Work with internal departments to ensure programs needs are met. g) Work with external entities to ensure client needs are met, i.e. schools, medical providers, placements entities, DSS, families, court system, etc. h) Participate in New Employee Orientation and Pre-Service regarding the programs and services of BGHNC. i) Regularly assess the program training needs in coordination with the Director of Training & Evaluation and program directors and managers. j) Communicate appropriate information about the agency mission, vision, values, and strategic direction as it relates to residential programs and services. k) Complete all performance appraisals of staff supervises timely. l) Work closely with HR to ensure all paperwork is turned in timely for personnel files. 4. Recruits and Supervises Personnel a) Give leadership to the recruiting, hiring, and discharging of employees b) Monitor staff schedule c) Maintain communication with staf d) Monitor performance e) Evaluate the current and on-going competency of employees f) Ensures team productivity/functioning g) Conduct employee grievance hearings h) Develop coaching plans 5. Retains and Develops Personnel a) Provide and coordinates new employee orientation in conjunction with Human Resources b) Assess and coordinate residentail training needs d) Provide and coordinates in-service staff training e) Encourage and coordinates professional growth of staff 6. Develops Public/Community Relations a) Participate in community activities (civic groups, church, school, etc.) that afford the opportunity to represent and/or speak on behalf of the agency. b) Ensure public is greeted in open and friendly manner c) Provide and participate in consumer/volunteer presentations d) Network with corporate community as opportunities arise. In consultation with Director of Marketing and Communications, develop branding/marketing printed and video materials that highlight the programs and services of the Residential dept. and BGHNC. e) Liaison with appropriate child welfare agencies 7. Directs Program a) Understand specific program philosophy and mission b) Implement specific program design and structure c) Monitor all safety concerns for youth and staff d) Monitor "best practices" in child welfare and residential services e) Develop and expands specific program philosophy f) Develop and improve specific program design and structure g) Develop and improve safety planning through continuous quality improvements 8. Performs Other Related Duties as Assigned by the CEO. WORKING CONDITIONS Direct supervision of residents who are emotionally troubled/challenged. May require physical interventions (restraints), mental creativity, and active participation in sports, educational, social and other physical activities. Physical Requirements: Walking, jogging 50% Sports activities, lifting, carrying, pushing, pulling, bending, twisting, tool use, standing. Kneeling, walking on uneven terrain, climbing stairs/ladders, reaching, squeezing, keyboarding, sitting, physical restraints, lifting, pushing, pulling, carrying. ORGANIZATIONAL MISSION CORE VALUES: MISSION: BGHNC employees embrace the principles of integrity, servant leadership, dependability, inclusion, and commitment to promote health, healing, and hope to children, youth, and families. PROFESSIONALISM: BGHNC employees demonstrate professionalism through positive leadership, giving and receiving feedback, and pursuing ongoing education and professional growth. BGHNC professionalism includes timeliness, attendance, maintaining appropriate boundaries in all settings, as well as engaging in conduct consistent with BGHNC values. COMMUNICATION: BGHNC employees provide professional and empathetic feedback with all stakeholders. They communicate in a positive, strength-based approach in all interactions, demonstrating the integrity and excellence of the organization. TEAMWORK: BGHNC employees engage in hands-on collaborative efforts with other team members, as well as the BGHNC organization. They strive to achieve a common goal of completing tasks in the most compassionate, effective, and efficient way - while building an extraordinary workplace with high standards. BGHNC teamwork is inclusive, equitable, and culturally competent. STEWARDSHIP: BGHNC employees embrace a long-term approach to decision making. This approach benefits agency objectives while valuing clients, community, and the culture of BGHNC. BGHNC stewardship prioritizes a commitment to the organizational assets of property, staff, reputation, and history. RESILIENCY: BGHNC employees demonstrate the ability to complete job responsibilities, exhibit adaptability and perseverance in all situations, maintain a growth mindset, and strive for an appropriate work/life balance. EMPLOYEE ACKNOWLEDGMENT This job description is a general description of the essential job functions. It is not intended as a contract of employment. Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.

- WEST COAST DIRECTOR OF REVENUE MANAGEMENT RATE OF PAY - $125,000 - $135,000 PER YEAR, EXEMPT (FULL TIME) ABOUT OUR ROLE Our West Coast Director of Revenue Management is responsible for overseeing the revenue management strategies of our West Coast hotel portfolio, ensuring that the portfolio is fully maximizing its room revenue, occupancy, ADR, and RevPAR potential. This role reports directly to the Corporate Director of Revenue Management. ABOUT OUR VALUES We believe in guiding the adventure, saying yes to possibilities, and working together as one team. With excellence at our core and a touch of magic in every detail, we create experiences that are authentic, elevated, and unforgettable. ESSENTIAL FUNCTIONS Develop and execute revenue management strategies for the assigned hotel portfolio to maximize RevPAR, RevPAR index, and profitability for each hotel. Work with operations and sales teams to develop marketing and promotional strategies that assist in boosting hotel revenue performance. Ability to work though performance reporting and communicate STR performance to both the property and corporate teams. Manage all booking channels, including third-party OTA channels, to optimize channel mix between direct bookings, OTAs, and other third-party booking engines, ensuring that those channels have the most up-to-date content, promotions, and marketing material advertised. Oversee rate strategies and own discount strategies that align with market dynamics and performance. Work with property sales leaders on group pricing, reporting and assist with monthly outputs. Implement and effectively communicate current revenue strategies to on-site and above property teams. Provide guidance to property General Managers and leaders on rate and inventory strategies so they understand the direction of strategy. Run a weekly revenue call to review hotel performance with on property and corporate teams. Assist in building annual revenue budgets, providing insights, market data, and desired direction of the asset. Help build and present at the portfolio's monthly calls with leadership, showcasing the properties performance and strategies. QUALIFICATIONS Qualifications Minimum 2-4 years of experience in hotel revenue management position. Preferred Marriott experience preferred Area or multi hotel experience preferred. Experience working with Duetto, Opera, and Synxis preferred. PHYSICAL REQUIREMENTS Prolonged periods of sitting while working on a computer. Frequent use of hands and fingers to type and navigate multiple systems. Ability to attend virtual calls and virtual meetings. Visual acuity to read screens and enter data accurately. Occasional reaching or bending to access office equipment or materials in a home workspace. WORK ENVIRONMENT CONSIDERATIONS A quiet, dedicated workspace free from distractions. Reliable high-speed internet connection for seamless communication. Proper ergonomic setup, including a comfortable chair, desk, and screen positioning to reduce strain. ABOUT OUR BENEFITS Company Benefits and Perks Full Time Part Time Seasonal Medical (with company contribution) Yes - - Dental (with company contribution) Yes - - Vision (with company contribution) Yes - - 401(k) (with company match) Yes Yes - Paid Time Off Yes Yes - Sick Time Yes Yes Employee Dining Discounts Yes Yes Yes Employee Marketplace Discounts Yes Yes Yes Bonus Eligible: This position is eligible to participate in Trailborn's performance-based bonus program. SCHEDULE Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality- on any day at any hour, including evenings, weekends, and holidays. The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job's responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.

Bring your expertise to JP Morgan Chase. You are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers, and communities. Our culture is all about thinking outside the box, challenging the status quo, and striving to be best-in-class. As a Third-Party Data Consumption team member, you will have ownership and responsibility for all aspects of Third-party data consumption, including Credit Bureau data, across all Lines of Business within JP Morgan Chase. The team is tasked with implementing strong controls around bureau data consumption while ensuring all FCRA guidelines, permissible use, and regulatory alignment is adhered to along with optimization of Third-party data. The Third Party Data Bureau Consumption is a critical role and will require both technical and analytical skills and the ability to engage both internal and external stakeholders. This individual will possess the ability to drive programs, processes and enhancements from initial high level concept development through implementation while ensuring project initiatives are completed in accordance with all Risk, IT and other relevant firm wide guidelines. Job Responsibilities: Manage processes, enhancements, and controls that support consumption of consumer and business data between Credit Reporting Agencies (CRAs) and Chase Collaborate with Credit Reporting Agencies and Chase business partners across lines of business and functions to ensure appropriate data requirements and application of the Fair Credit Reporting Act by way of the Consumer Report Information Consumption Standards Assess Third Party Data (TPD) processes and gather user feedback to identify enhancement opportunities and develop an approach for implementation. Drive Agile Transformation for TPD as central point of contact to manage work and enhancements across multiple JIRA boards, continually grooming stories, reprioritizing the backlog, and providing representation for sprint planning Support control framework and audit readiness through process and procedure updates, exception research, evidence preparation, and overviews for management, controls, and audit partners Collaborate with suppliers to enhance Bureau procedures, aiming to standardize the approach for subscriber codes across all suppliers. Analyze inventory data comprehensively to identify opportunities for consolidating code usage across billing contacts and products within various lines of business (LOBs). Support the implementation and lead the prioritization of analytical data request intakes Establish and strengthen controls around data transfers to ensure security and efficiency. Act as a culture carrier, promoting a fun, friendly, and inclusive culture on our team Required Qualifications, Capabilities and Skills: Demonstrated leadership, organizational skills, communication skills and the ability to work independently Strong Credit Bureau knowledge Good understanding of CCB risk processes and procedures specifically acquisitions credit underwriting and portfolio management policies and systems Strong data knowledge and analytical skills Project management and/ or experience implementing projects is required Proven track record managing multiple complex initiatives, with ability to drive project from concept level ideas through requirement definition and execution lifecycle Strong skills in Microsoft Project, PowerPoint, SharePoint applications and overall written and verbal communication Working knowledge of AGILE, experience managing JIRA boards Bachelor's degree or higher with 5+ years of work experience Preferred Qualifications, Capabilities and Skills: Experience in an Agile environment is preferred Experience in Card, Mortgage and/or Auto Industry preferred To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

The pay range for this role (full-time) is $121,864 - $176,026 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, abilities, and education, and may vary depending on location and schedule. This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. ESSENTIAL RESPONSIBILITIES + Live and exemplify the Five Principles of Mars, Inc. within self and team. + Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors. + Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful. + Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers. + Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals. + Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role. + Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs. + Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations. + Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team. + Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes. + Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod. + Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps. + Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention. + Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care. + Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals. + Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience. + Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits. + Other job duties as assigned. THE FIVE PRINCIPLES + Quality - The consumer is our boss, quality is our work, and value for money is our goal. + Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. + Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. + Efficiency - We use resources to the full, waste nothing and do only what we can do best. + Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership + Plans and Aligns + Drives Vision and Purpose + Develops Talent + Manages Conflict + Financial Acumen + Managers Complexity Functional + Attracts Top Talent + Communicates Effectively + Drives Results + Ensures Accountability + Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) + Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. + Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. + Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment. + Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. + Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning. + Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. + Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) + Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. + Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. + Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others. + Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. + Independence - Able and willing to perform tasks and duties without supervision. + Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS + Ability to work at a computer for long periods of time. + Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job. + Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. + Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. + Requires sufficient ambulatory skills in order to perform duties while at hospital. + Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. + Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment. + The noise level in the work environment is moderately high. + Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. + Some travel required, to assist other area hospitals as well as for vendor visits and associate education. + Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. EXPERIENCE, EDUCATION AND/OR TRAINING + Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required. + Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals. + 3 years of experience in small animal medicine and surgery practice. BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits: + Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. + Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* + Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. + Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* + Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* + Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. + Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. + Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. + Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. + Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. + Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* + Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* + Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. + Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. + Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* + Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* + Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* + Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* + Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* + Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*). WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. AREA CHIEF OF STAFF The pay range for this role (full-time) is $121,864 - $176,026 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, abilities, and education, and may vary depending on location and schedule. This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. ESSENTIAL RESPONSIBILITIES Live and exemplify the Five Principles of Mars, Inc. within self and team. Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors. Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful. Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers. Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals. Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role. Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs. Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations. Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team. Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes. Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod. Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps. Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention. Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care. Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals. Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience. Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work, and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership Plans and Aligns Drives Vision and Purpose Develops Talent Manages Conflict Financial Acumen Managers Complexity Functional Attracts Top Talent Communicates Effectively Drives Results Ensures Accountability Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods of time. Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. Requires sufficient ambulatory skills in order to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment. The noise level in the work environment is moderately high. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. Some travel required, to assist other area hospitals as well as for vendor visits and associate education. Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. EXPERIENCE, EDUCATION AND/OR TRAINING Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required. Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals. 3 years of experience in small animal medicine and surgery practice. BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*). WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS.

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Vice President within Card Installment, you will have direct ownership and accountability for a defined set of portfolio risk strategies focused on managing credit losses and driving profitability. In this role, you will lead the development and optimization of portfolio strategies for products such as Chase Pay Over Time, My Chase Loan, and other innovative lending initiatives. This includes oversight of eligibility rules, strategy segmentations, and financial assessment. You will leverage data-driven segmentation, targeting, and performance analysis to enhance decision profitability. This position offers significant cross-functional exposure, collaborating closely with product design, marketing, finance, and other teams to build new programs from the ground up. As part of the broader Card Portfolio Credit Risk Team, you will play a key role in shaping the future of our lending products. Job Responsibilities: Have direct ownership and accountability of initiatives for various lending offers including Chase Pay Over Time After Checkout, Chase Pay Over Time at Point of Sale with various co-branded partners, My Chase Loan and other new lending initiatives that are in the pipeline. Implement changes to the strategy with multiple business partners, and communicate performance and future expectations to multiple levels Develop and apply mathematical or statistical theory using analytic tools (SAS, SQL etc.) to collect, organize, interpret, and summarize numerical data sets from multiple sources to develop the best in class risk strategy. Candidate must have excellent SAS/SQL skills Recognize opportunities and enhancements to existing strategies to improve overall financial performance, customer experience and execution quality Design, implement, track, and report on new strategies in a Test vs. Control environment. Follow a disciplined analysis approach to ensure recommendations taken to Senior Management result in correct decisions Effectively develop and communicate creative solutions to business unit management Work with execution team to implement, validate, and monitor the strategy quality and its performance; ensure robust control and governance to manage operational risk Help spearhead best in class documentation and audit controls surrounding portfolio lending strategies Develop and maintain comprehensive controls to ensure processes are executing as designed and perform root cause analysis on trends against these strategies and processes. Where issues arise, must be able to recommend and implement appropriate resolutions Act as a leader and mentor to junior analysts to understand data and find innovative solutions to complex business problems Required qualifications, capabilities, and skills: 6+ years of risk management or financial services experience Strong written and verbal communication skills, including ability to present findings to Senior Management Experience partnering across different functions and possess independent decision-making skills SAS, SQL, and statistical analysis experience Result oriented with high attention to detail and ability to lead projects Flexible and able to handle multiple tasks in a fast-paced changing environment Knowledge of financial procedures & principles and strong understanding of consumer lending Proven innovative thinker with high degree of creativity and possess disciplined analytic and problem-solving skills Bachelor's degree in a relevant discipline like Statistics, Economics, or Finance Preferred qualifications, capabilities, and skills: Related quantitative discipline preferred Advanced degree in Mathematics, Statistics, Economics, Finance To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).