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Assisted Living Manager skills for your resume and career
15 assisted living manager skills for your resume and career
1. Quality Care
- Key Contributions: Provided high quality care and service to individuals with developmental disabilities.
- Supervised personnel to ensure consistent and high-quality care.
2. State Regulations
State regulations are the rules made by the state authorities under a specific Act. When a government intervenes in the private market to implements policies, they are known as state regulations. These policies help in achieving the economic, political, and social targets which might not be able to achieve otherwise.
- Level of care assessments, Resident service plans, chart audits, documentations, knowledge of state regulations for assisted living.
- Organized and facilitated staff education for ten or more staff in accordance with the state regulations.
3. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Maintain quality customer service relationships with resident, family members and other community-based support services.
- Create and maintain residents individualized service plans, and providing exceptional customer service.
4. Home Health
- Recruited, developed and coached a high performing team of Certified Nursing Assistants and Home Health Aides.
- Serve as point of contact between residents and pharmacies, doctors and home health care organizations.
5. Good Judgment
- Demonstrated good judgment, problem solving and decision making skills.
6. Senior Care
- Supervised a fifty-one senior care facility.
- Hired, trained, and supervised five (5) senior care providers.
7. OSHA
- Assured staff received required training and in compliance with fire, OSHA and other safety regulations.
- Partner with community team to ensure community is in compliance with OSHA requirements and promotion of risk management programs and policies.
8. Medication Administration
- Oversee medication administration, ensuring adequate ordering, receiving, documentation, and safe storage of physician-prescribed medication for residents.
- Check health of residents and create/review recaps of medication administration records monthly.
10. Patient Care
Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.
- Participated actively in the QA/PI process and introduced new policies and procedures to assure excellence in patient care.
- Performed various medical services, arranged senior living activities and outings, and provided complete patient care.
11. Memory Care
Memory care is a type of senior living that gives escalated, particular consideration for individuals with memory issues. Many assisted living offices and nursing homes have made unique memory care units for dementia patients. There are likewise independent memory care offices.
- Managed development and implementation of dementia activity program used by assisted living staff in a memory care unit.
- Manage all aspects of day-to-day operations of assisted living and memory care unit.
12. CPR
Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.
- Certified in Adult and Child CPR.
- Give meds at night and get them to bed Skills UsedMed certification CPR certified
13. Rehabilitation
- Assist individual in developing and practicing the skills defined on their psychiatric rehabilitation plans.
- Attend trainings on relevant topics such as recovery, substance abuse and psychiatric rehabilitation.
14. ISP
- Completed goals in accordance with client ISP and track properly.
- Perform tasks and duties according to the ISP.
15. Physician Orders
Physician orders are an instruction or a set of instructions given to a patient by a doctor. This could range from being put on bedrest to being given a prescription to fill and take.
- Update physicians, initiate and follow through on referrals, physician orders and documentation.
- Obtained physician orders and maintained continuum of care with the physicians.
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Jaunelle Celaire
Chair, Professor of Voice, University of Alaska Fairbanks
List of assisted living manager skills to add to your resume
The most important skills for an assisted living manager resume and required skills for an assisted living manager to have include:
- Quality Care
- State Regulations
- Customer Service
- Home Health
- Good Judgment
- Senior Care
- OSHA
- Medication Administration
- Social Work
- Patient Care
- Memory Care
- CPR
- Rehabilitation
- ISP
- Physician Orders
- Infection Control
- Payroll
- Developmental Disabilities
- Dementia Care
- Meal Preparation
- Hire Training
- Medication Management
- Direct Support
- ADL
- Federal Regulations
- Vital Signs
- Alzheimer
- Independent Living
- Incident Reports
- Physical Therapy
- Community Events
- Community Integration
- Resident Care
- Staff Training
- Emotional Support
- Medication Reminders
- Physical Disabilities
- Medical Appointments
- Emergency Situations
- Blood Pressure
- Supported Living
- Behavior Modification
- Meal Planning
- HR
- Doctor Appointments
- Chart Audits
- Mental Disabilities
Updated January 8, 2025
9. Social Work