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Senior Automation Specialist
Cannon Corp 4.6
Remote assistive technology specialist job
Cannon Corp Description: You'll Come for a Job But You'll Stay for an Exciting Career! Engineering and Designing Reliable, Responsive, Solutions. SINCE 1976, CANNON has provided creative solutions to clients in the energy industry, water resources, public infrastructure, and commercial and residential development. We work hard. We play hard. We have fun.
JOIN CANNON as a Senior Automation Specialist in SAN LUIS OBISPO. San Luis Obispo is on the beautiful central coast of California, has temperate weather, scenic beaches, is surrounded by the wine country, and offers endless recreational opportunities.
PROJECTS INCLUDE Instrumentation and Controls/SCADA, Water Resources, Transportation, Recreational Facilities, Solar Facilities, Oil Field Applications, Agriculture, Food Processing.
SENIOR AUTOMATION SPECIALIST JOB SUMMARY
A successful Senior Automation Specialist will be able to independently approach industrial electrical and control systems from the viewpoint of functional analysis, technical evaluation, design objectives, and solution development. They will be involved in designing, implementing, and improving industrial automated systems and processes within a manufacturing or industrial setting including but not limited to system design, integration, testing, and troubleshooting, as well as project management and client coordination. Will work in both the office and heavy industrial environments, onsite.
SENIOR AUTOMATION SPECIALIST JOB DUTIES
Lead or support integration projects, including scope development, budgeting, scheduling, and procurement.
Assist in the development and cost estimation for proposals tailored to client requirements.
Interface with clients to ensure successful project coordination, system performance, and client satisfaction.
Design and program automated systems: PLCs, sensors, actuators, control panels, and HMI interfaces.
Create and troubleshoot PLC code (Rockwell, Modicon preferred) and HMI applications for industrial processes.
Integrate new automation systems with existing processes and equipment.
Oversee and train others to test, validate, and calibrate automated systems to ensure compliance, reliability, and safety.
Identify opportunities for process improvements to enhance efficiency, reduce costs, and increase system reliability.
Maintain detailed documentation (schematics, SOPs, backups) for all automation systems.
Specify and commission SCADA systems, including server/client setup, network architecture, and instrumentation.
Requirements: 8+ years' experience integrating automation and electrical systems in industrial environments.
Strong knowledge of PLC systems (Rockwell Automation, Modicon), HMI programming, and SCADA integration.
Proficiency in industrial wiring diagrams, ladder schematics, and logic drawings.
Programming experience in ladder logic, function block diagrams, and object-oriented structured text programming languages and SQL.
Experience with process instrumentation and final control elements (VFDs, control valves, transmitters, sensors).
Skilled with configuration tools, such as handheld HART communicators and computer-based configurators.
Familiarity with industrial communication protocols (Ethernet/IP, RS232, RS485, HART, Serial/Ethernet radios).
Proven project management experience across automation lifecycle phases.
Strong problem-solving, documentation, and collaboration skills.
Effective written and verbal communication in English.
Ability to perform basic circuit and instrument calculations and apply mathematical concepts in engineering tasks.
Certified Electrician is a plus.
Valid driver's license and proof of insurance required.
WE OFFER competitive salaries, relocation assistance, excellent benefits package, remote work flexibility, and an active and positive team building, work environment.
Cannon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, age.
Compensation details: 00 Yearly Salary
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$78k-107k yearly est. 2d ago
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Remote Entry-Level IT Specialist (Veteran-Friendly) Colorado
Evolve Systems
Remote assistive technology specialist job
We're hiring entry-level IT Specialists in Colorado to join our growing remote IT team. This position is ideal for U.S. military veterans discharged between 2012 2025. No prior IT experience? We provide full hands-on training to help you succeed in a civilian IT career.
Your Responsibilities
Support setup and maintenance of computer systems and networks
Troubleshoot technical issues and provide basic solutions
Learn to install and configure hardware, software, and applications
Follow IT security protocols and support data protection
Collaborate with remote team members
Qualifications
Veterans discharged 2012 2025 strongly encouraged
No prior IT experience required
Strong communication, teamwork, and attention to detail
Interest in technology is a plus
What We Offer
Competitive pay: $26 $33/hr
Flexible remote work schedule
Paid IT training and certification opportunities
Veteran-supportive workplace with career growth
Apply today and start your next mission a successful career in IT!
$26-33 hourly 29d ago
IT Training Specialist - Cerner
Spectraforce 4.5
Remote assistive technology specialist job
IT Training Specialist
Location: Los Angeles, CA 90032 (? Remote work is acceptable, with a preference for local candidates or those within Pacific or Central Time Zones. **NO EST**)
Duration of Assignment: 6 - Months - Possible Extension
An IT Training Specialist is needed to serve in the capacity of an educator in which s/he will perform a range of educational support roles for newly implemented technology and applications including end user training, new employee training, post implementation optimization and stabilization training, remediation training and instructional design and development of a collection of educational settings such as computer lab learning, eLearning, webinars, classroom, large conference rooms, etc. The Training Specialist will also be responsible for small project management initiatives and investigation intermittent technical problems.
Minimum Education:
• Bachelor's Degree Degree in a related field required.
Minimum Experience:
• Minimum 3 years of proven IT training experience, preferably in a healthcare setting.
• Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications
• Proficiency in of Microsoft Office suite of applications including but not limited to Word, Excel, PowerPoint, Office, and Visio
• Experience training business applications such as ServiceNow, Kronos, Lawson, etc. a plus
• Ability to understand business and clinical application workflows
• Experience writing eLearning scripts a plus
• Hands-on experience developing a range of training materials including but not limited to participant guides, job aids, quick reference guides, short video tutorials
• Experience utilizing SnagIt
• Experience working in large and dynamic project environment preferred
• Proven track record of excellence as a professional
Accountabilities:
• Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos and lectures.
• Schedule classes based on availability of classrooms, equipment, and instructors.
• Create “self paced” learning avenues using video, audio and other computer based learning tools.
• Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.
• Develop specific classroom style training programs for new applications and hardware.
• Monitor, evaluate and record training activities and program effectiveness.
• Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts.
• Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or endusers.
• Design, plan, organize and direct orientation and training for employees on Information Technology applications.
• Keep up with technology developments in area of expertise by reading current journals, books and magazine articles.
$85k-120k yearly est. 2d ago
Head of Infrastructure & Data
Jproqueni
Remote assistive technology specialist job
About Lightfield
Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.
We're rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We're building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.
We are backed by Greylock, Lightspeed, and Coatue, and our team previously built Tome, a generative AI presentation product used by over 25 million people. Before Tome, many of us worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
About the role
The heart of a CRM is its data model. The ability to collect, store, organize, and retrieve the right data for the right application is absolutely crucial to Lightfield's success. What makes it even more challenging is that Lightfield stores orders of magnitude more data than a traditional CRM and the data needs to be appropriately organized for both LLMs and humans. No one has built a product like this at scale.
We're hiring a senior engineering leader to establish and scale the Infra & Data function. You'll collaborate closely with the founders to set architectural direction, evolve our core systems, and build the team responsible for the foundational layer of Lightfield.
What you'll do
Define and execute Lightfield's infrastructure & data strategy for our next phase of scale.
Advance the data, search, retrieval, and agent-execution systems that power our AI-native CRM.
Shape our event architecture and orchestrate reliable, high-throughput asynchronous processing and user-defined workflow execution.
Strengthen observability and operational practices to ensure reliability, performance, and proactive issue detection.
Recruit, grow, and lead a world-class Infra & Data engineering team.
Mentor engineers across Lightfield, contribute to code reviews, and elevate our engineering culture and practices.
Who you are
10+ years of experience building and scaling backend, data, and infrastructure systems.
Deep experience designing high-performance data infrastructure for large-scale ingestion, processing, indexing, and retrieval.
Strong expertise in relational database design, indexing strategies, and query optimization (PostgreSQL or similar).
Experience with full-text search systems (e.g., Typesense) enabling fast, structured querying.
Experience with vector search and semantic retrieval (e.g., Pinecone) to power AI-driven context and recommendations.
Experience with job orchestration and durable workflow technologies (e.g., Temporal, Celery) and event-driven architectures (e.g., Kafka).
Benefits & Perks
Competitive salary
Meaningful early equity
Health insurance (medical, dental, vision)
3 weeks of PTO
11 paid company holidays + we enjoy a winter holiday break
3 months of paid family leave
Wednesdays work from home
Regular team dinners, events, offsites, and retreats
401k plan
Other perks include: commuter and lunch stipend
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$66k-103k yearly est. 5d ago
Remote Window Shade Automation Specialist - Western US
Draper, Inc. 4.7
Remote assistive technology specialist job
A family-owned automation company is looking for a Window Shade Automation Specialist to work remotely across various territories. The role involves project management, dealer support, and technical training to ensure customer satisfaction and successful installations. Candidates should have a strong mechanical and electrical aptitude, along with excellent communication skills. A competitive salary and comprehensive benefits package are offered.
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$72k-94k yearly est. 1d ago
Service Desk Specialist
Insight Global
Remote assistive technology specialist job
Required Skills & Experience
- 3+ years Help Desk Experience, ideally providing remote support in a call center environment with an excellent customer service background
- A+ certification
- Reliable internet
- Strong Technical Aptitude (Active Directory, VPN, Network Printers, Microsoft Outlook, Mobile Device Management, etc.)
- Experience in call center (30+ call/day)
- Ticketing Experience (ServiceNow preferred)
- Experience logging calls from end users
- Excellent Communication Skills
Job Description
Insight Global is seeking a strong Service Desk Technician for a large, enterprise level building supplies manufacturing company. This position is FULLY REMOTE. This person will be the frontline support for internal customers nation-wide, responsible for password resets, software / hardware troubleshooting, VPN support and connectivity issues. We are looking for an experienced service desk technician who is comfortable in a fast-paced environment with a background working in a call center with excellent customer service skills. You will be taking inbound calls through Cisco Finesse, logging tickets via ServiceNow and handling password resets for Active Directory, Ceridian Dayforce and Foundations E-Learning Platform.
This is an ongoing contract with possibility of conversion to FTE.
Pay $22/hr
M-F, 40 hours/week
•Available Shifts:
o 6:00am - 3:00pm CT
o 8:00am - 5:00pm CT
A PC, docking station, extra monitor and headset will be provided. Please apply right away if you are interested!
$22 hourly 2d ago
Technical Printer Support Representative I (Inkjet)
Canon U.S.A., Inc. 4.6
Remote assistive technology specialist job
Company Canon Info Technology Services Requisition ID 33908 Category Customer Service/Support Type Full-Time Workstyle Virtual About the Role Canon ITS is seeking highly skilled, professional, and customer-focused individuals to deliver exceptional technical support.
As a Canon Technical Printer Support Representative I, you will efficiently receive and respond to inbound customer calls and inquiries, resolving various routine and complex technical inkjet printer issues in a "first call resolution strategy," escalating appropriate cases, and following up on issues to ensure timely resolution and customer satisfaction.
This position offers:
- Remote work style
- Various scheduling options
- Paid orientation and training
- Benefits (medical, vision, dental, life insurance, and disability)
- Company-paid holidays
- Paid time off: personal, vacation, and sick time
- 401(k) with company match
- Employee assistance program
- Tuition reimbursement
- Employee discounts
- Pay differentials
Available Schedules:
Mon - Fri | 9:00 am - 5:30 pm EST
Mon - Fri | 9:15 am - 5:45 pm EST
Mon - Fri | 9:30 am - 6:00 pm EST
Mon - Fri | 9:45 am - 6:15 pm EST
Compensation: In accordance with applicable laws, we are providing the salary range for this role: $15.00 - $15.53 per hour + shift differential
Your Impact
As a Canon Technical Printer Support Representative I, you'll:
- Provide positive and professional technical support to Canon customers via phone, email, and chat
- Analyze complex issues to answer questions, troubleshoot, and advise on solutions
- Promptly identify, research, and resolve customer inquiries using all available software and network tools
- Interact with customers and team members simultaneouslyto expedite call resolution
- Make prompt, accurate business decisions that mutually benefit the business and the customer
- Document interactions and resolutions in our easy-to-use applications
- Assist customers using our Total Care approach in making a purchase decision and completing their order on the Canon website
About You: The Skills & Expertise You Bring
- High school diploma or equivalent
- Previous customer service or call center experience
- Demonstrated knowledge of PC operating systems such as Windows and/or MAC
- Intermediate to advanced level skills with internet navigation, instant messenger tools, and email
- Keyboarding and MS Office proficiency
- Ability to work independently and manage time effectively
- Strong communicator with active listening skills and proficiency in English
- Ability to talk, type, and solve issues simultaneously in a fast-paced virtual environment
- Ability to multitask, prioritize, and navigate multiple computer programs and screens at one time
- Dependable, punctual, and consistent attendance is a must for this position
- A reliable high-speed internet connection and a workspace free from noise and distractions
** This position is fully remote and open to candidates residing in Florida, Georgia, Indiana, Iowa, Louisiana, New York, North Carolina, Ohio, Tennessee, and Virginia.
Company Overview
Canon Information Technology Services, Inc. - The environment at Canon ITS is energetic and diverse. Our team is comprised of a wide variety of people in positions that help our employees grow and develop their careers.
Statement of Policy on Equal Employment Opportunity
Canon is committed to providing equal employment and advancement opportunities to all qualified persons without regard to race, sex, marital status, sexual orientation or affectional preference, color, religion, national origin, age, disability, or veteran status, unless a bona fide occupational qualification exists. Our commitment is to assure full opportunity for all employees in order that they may achieve their highest potential and to assure progressive employment practices that conform to the letter and spirit of federal, state, and local laws regarding equal employment opportunities. Canon's policy is to:
Recruit, hire and promote for all job classifications without regard to race, color, religion, sex, age, sexual orientation, disability or national origin.
Base decisions on employment so as to further the principle of equal employment opportunity.
Ensure that promotion decisions are made in accordance with the principles of equal employment opportunity by imposing only valid requirements for promotional opportunities.
Ensure that all other personnel actions (such as compensation benefits, transfers, layoffs, company sponsored training, education, tuition assistance, social and recreation programs) will be administered without regard to race, color, religion, sex, age, sexual orientation, disability or national origin.
Workplace Accommodation Request - HR Accessibility - Reasonable Accommodation
Canon I.T.S. is committed to the employment and advancement of qualified disabled veterans and other individuals with disabilities. If you feel you require a reasonable accommodation to apply for a position with Canon I.T.S., please call our Toll-free TDD Support Line for the Hearing Impaired Monday - Saturday (excluding holidays) at , Eastern time from within the US. For all other reasonable accommodation requests, please call . You will be asked to provide information on the open position you are applying for online and the details on the reasonable accommodation you are requesting.
Pay Transparency Policy Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Canon ITS is a tobacco-free work environment.
Notice to Recruiting Firms/Agencies
Canon ITS typically recruits candidates directly, rather than through a third party recruiting firm or agency. Canon ITS will pay a recruiting fee only when a candidate is submitted for consideration to our company through our applicant tracking system, by direct invitation of Canon ITS, and if Canon ITS has a contract with the recruiter.
Canon is proud to be an equal opportunity employer. Minority/Female/Individuals with Disabilities/Protected Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. To read more about employment discrimination protections under federal law, click here
#CITS
Workstyle Description
Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs.
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$15-15.5 hourly 5d ago
IT Help Desk Technician (Remote)
Capital Rx 4.1
Remote assistive technology specialist job
About Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.
Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit ****************
Location: Remote (East Coast - 7am ET - 4pm ET)
Position Summary:
The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles.
Position Responsibilities:
Research end user issues independently, when needed, and document/develop a solution per company standards
Developadditional MDM automation to facilitate user onboarding
Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software.
Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business.
Responsible for all onboarding and offboarding related IT activities, including system-wide access,purchasing and retrieving of equipment, upgrades, asset tagging, etc.
Create Exchange rules to address spam/phishing emails as needed.
Collaborate with the IT Engineering team to drive systemic improvements to email filtering system.
Promptly respond to user requests via ticketing system/phone calls/IM
Assist users with access/system issues
Write and update documentation for user reference
Help build andestablish procedures for newly established team
Participate in a Help DeskOnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows).
Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance.
Work hours: 7am ET - 4pm ET
Minimum Qualifications:
2+ Years experience in a Help Desk role (preferably in a medium or larger company)
Acustomer-oriented approach to problem resolution
Experience supporting Mac hardware/OSX in a Help Desk environment
Experience supporting remote users in a distributed environment
Experience with Jira Service desk or a similar ticketing system
Experience with Office 365 suite
Salary Range$24-$28 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at*********************************************
$24-28 hourly 4d ago
Integration Support Specialist, Tier 2 (Remote)
Procore 4.5
Remote assistive technology specialist job
We're looking for an Integration Support Specialist (ISS) to join Procore's ERP Support Team. In this role, you'll assist customers with troubleshooting sync-related errors that populate with Procore in relation to their ERP integration. The primary goal of this role is to diagnose, resolve, and investigate complex technical issues related to Procore's financial ERP integrations.
As an Integration Support Specialist, you'll partner with customers, internal support teams, and development team members to provide tier 2 support across chat, email, and phone channels. Use your analytical skills, technical troubleshooting background, and problem-solving abilities to identify issues and ensure efficient problem resolution.
This position reports into Manager, ERP Support and can be based remotely within the US. We're looking for someone to join us immediately.
What You'll Do
Investigate and resolve complex tier 2 technical issues for Procore's ERP Integrations, focusing on errors related to accounting software like Sage or QuickBooks.
Troubleshoot integration technical issues that occur within the customer's Windows environment or Procore's internal microservices, often working in a queue-based system.
Provide support for live customer interactions (phone and chat) as well as email, managing interruptible work while prioritizing customer experience.
Manage efficiently a backlog of cases in ticketing systems like Salesforce, Jira, or Zendesk while actively taking on new cases daily.
Escalate issues appropriately by collaborating with development team members to submit JIRAs and resolve API-related errors.
Navigate technical ambiguity with confidence, applying strong problem-solving skills to diagnose brand new issues.
Demonstrate a commitment to Ownership by taking accountability for customer outcomes and driving issues to resolution.
Communicate openly and clearly with customers and internal stakeholders, providing transparent and optimistic updates throughout the troubleshooting process.
What We're Looking For
2+ years of technical support experience in a contact center environment, with a Bachelor's degree or equivalent work experience.
Proven background in providing technical support for complex software integrations, with specific experience with accounting software like Sage or QuickBooks being a huge plus.
Experience in a queue-based technical support role, providing assistance via live phone, chat, and email channels.
Familiarity with ticketing systems such as Salesforce, Jira, or Zendesk is a significant advantage, demonstrating proficiency in managing ticket escalations.
Strong analytical and technical troubleshooting skills; enjoys working with details and numbers to diagnose root causes rather than following a basic script.
Ability to embody Procore's core values of Ownership, Openness, and Optimism, thriving in a collaborative and problem-solving environment.
Strong customer support and client relation skills, prioritizing a customer-focused approach.
Ability to prioritize multiple tasks effectively and execute on resolutions under pressure.
Additional Information
Base Pay Range:
24.80 - 34.10 USD Hourly
This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.
For Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
$32k-48k yearly est. 3d ago
Technical Support Engineer New Turkey - Remote
Fundraiseup
Remote assistive technology specialist job
Languages: Fluent in Russian and English
Select your preferred shift (EST): 9am - 6pm, 10am - 7pm, or 6pm-3am.
We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.
Our platform is trusted by many of the world's leading nonprofits, including UNICEF, the Alzheimer's Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we're recognized not just for our impact - but for the quality of the product we deliver.
A Truly Global Product
We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.
We're building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.
Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.
The Team
We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.
Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You'll be joining a team where quality, mentorship, and mutual respect come first.
About the Role
As a Technical Support Engineer, you are more than just a support agent; you are a product expert, a client advocate, and a technical detective. You will be responsible for diagnosing and resolving complex technical issues for our clients, ensuring they can leverage our platform to its fullest potential. You will also be the voice of the customer within our company, providing invaluable feedback that directly influences our product roadmap.
What You'll Do
Provide Expert Implementation Support: Guide clients on implementing our product across various web platforms, from standard websites to builders like Wix and WordPress.
Diagnose and Escalate Bugs: Expertly reproduce technical issues, investigate root causes, and create clear, structured reports for the development team.
Deliver World-Class Support: Respond to user requests with empathy and technical precision, digging deep to understand their real needs and guide them to the best solutions.
Influence Product Development: Participate in product meetings, bringing valuable user feedback and insights to help shape new features and improvements.
Build Our Knowledge Base: Maintain and contribute to our public help desk, FAQs, and internal knowledge base to empower both users and internal teams.
Act as a Product Resource: Serve as the go-to expert for product-related questions from other teams within the company.
Requirements
Excellent Communication Skills: Flawless written and spoken English is essential for communicating with our global user base and internal teams.
Relevant Experience: 2 years of experiencein technical support, product support, or a client-facing implementation role.
Technical Aptitude: You understand how the web works (HTML, CSS, JS) and ideally have hands‑on experience with web development. You are comfortable diving into technical problems.
A Problem‑Solver's Mindset: You have strong analytical skills and an innate curiosity. You don't just answer questions; you investigate the underlying issues.
Proactive and Detail‑Oriented: You take initiative, manage your tasks effectively, and have a keen eye for detail.
A High Degree of Ownership: Reliability and accountability are critical. We are looking for a professional who takes pride in their work and honors their commitments.
Curiosity and a hypothesis‑driven mindset
Ability to communicate complex analytical concepts to non‑technical audiences
Detail‑oriented with a strong sense of ownership
Comfort working in fast‑paced, data‑rich environments
Why work with us
A strong, collaborative product team that owns what it builds
Clear product vision and access to real customer feedback from global nonprofit leaders
Flat structure: no politics, just great work with great people
Transparent company culture - we share how we're growing, where revenue comes from, and what's next
Long‑term focus: we offer equity options and value sustained, meaningful contribution
30 days off
100% paid telemedicine plan
Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
English learning courses
Relevant professional education
Gym or swimming pool
Co‑working
Please note: All official correspondence from Fundraise Up will exclusively originate from ******************** domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.
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$61k-87k yearly est. 4d ago
Tier I Helpdesk Analyst - LOCAL REMOTE ONLY
RCG, Inc. 4.3
Remote assistive technology specialist job
Tier I Helpdesk Analyst
Clearance Requirement: U.S. Citizen or Permanent Resident eligible for Public Trust clearance
Hourly rate: $18 - $20 per hour
Who We Are
At RCG, we're more than just a federal contracting company - we're a team of innovators, problem-solvers, and collaborators. Proudly Certified as a Great Place to Work, we are committed to building a culture where people can grow, contribute, and thrive while delivering exceptional IT services to government clients.
The Opportunity
We're seeking a Tier I Helpdesk Analyst to join our support team on a federal government contract in Suitland, MD. This role is ideal for IT professionals who enjoy solving problems, helping users, and keeping technology running smoothly. As the first line of defense, you'll be the go-to resource for troubleshooting and resolving user issues across hardware, software, and network systems - making a real difference every day.
What You'll Do
Provide front-line technical support via phone, email, web, and in-person interactions.
Assist users with issues related to email, directories, operating systems, and desktop applications (Windows and Mac).
Troubleshoot and resolve hardware/software issues for PCs, printers, and peripherals.
Document and track user issues, resolutions, and follow-ups in the ticketing system.
Escalate complex issues to higher-level support as needed, ensuring timely resolution.
Deliver excellent customer service by clearly communicating with users and managing expectations.
Contribute to helpdesk documentation, including user guides and troubleshooting procedures.
Participate in team meetings and share input to improve helpdesk processes.
What We're Looking For
High School Diploma or equivalent (Associate's or higher preferred).
2+ years of technical support experience, providing phone and in-person assistance for email, directories, Windows desktop apps, and contract-specific applications.
Experience as the initial point of contact for troubleshooting hardware and software issues (PCs, printers, peripherals).
Familiarity with ticketing systems to manage and track support requests.
Strong problem-solving skills, with the ability to work independently or under general direction.
Excellent written and verbal communication skills - able to explain technical issues to non-technical users.
U.S. Citizen or Permanent Resident eligible for Public Trust clearance.
Preferred Skills & Certifications
Associate's degree in IT, Computer Science, or related field.
CompTIA A+, Network+, or similar certifications.
Familiarity with ITIL best practices.
Prior experience supporting federal government environments.
Why You'll Love Working Here
Certified Great Place to Work - supportive and inclusive culture.
Competitive pay and benefits package.
Opportunities to grow and advance your IT career.
Make a direct impact by supporting mission-critical government operations.
Equal Opportunity Statement
RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, sexual orientation/gender identity, or national origin. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ready to kick-start your next IT career step? Apply today and bring your technical skills to a team that values innovation, collaboration, and excellence.
$18-20 hourly 5d ago
Document Support Specialist
Teksystems 4.4
Assistive technology specialist job in Columbus, OH
TEKsystems is looking to hire a Document Support Specialist to work with one of the largest, rapidly growing banks in the Midwest! * Pay: $18.00-20.00/hour * Shift: 8:00AM-5:00PM (M-F) office located in N. Columbus *Job Details:* * Assist with scanning, imaging, filing, prepping, batching and quality control of paper loan documents.
* This is a paper environment and some positions require colleagues to be on their feet a majority of the day.
* All positions require basic computer skills as they will be entering a production log each day via Excel.
* High attention to detail and the desire to work efficiently is a must.
*Qualifications:*
* Highly motivated individuals who have the ability to work efficiently
* Ability to work in a fast-paced environment
* Excellent attention to detail
* Reliable/able to work in-office 5 days/week
* Ok with being on feet for a majority of shift
*Job Type & Location*
This is a Contract position based out of Columbus, OH.
*Pay and Benefits*The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Columbus,OH.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-20 hourly 7d ago
Technical Support Engineer (Norway based)
Everbridge 4.6
Remote assistive technology specialist job
Are you ready to use your technical skills to help protect lives and support communities during critical events? At Everbridge, we're looking for a Norwegian-speaking Technical Support Engineer (TSE) currently living and authorized to work in Norway to join our high-impact team. In this role, you'll support cutting-edge, mission-critical systems that help governments and agencies save lives and keep people safe when it matters most.
This is a fully remote position exclusively open to candidates residing in Norway.
As a Technical Support Engineer, you'll play a vital role in supporting our Public Warning solutions across Norway and the broader region. You'll work closely with customers and internal teams to ensure performance, reliability, and continuous improvement of our systems.
What you'll do:
Providing technical support to primarily Norwegian and European customers.
Managing and resolving incidents and support tickets according to defined SLAs.
Participating in a 24/7 on‑call rotation (one week on duty at a time).
Collaborating with Engineering and Product teams to improve platform resilience.
Proactively monitoring system performance and identifying issues before they accelerate.
Assisting with software upgrades, installations, and platform configurations.
Delivering training sessions to clients as needed.
What you'll bring:
Fluency in Norwegian and English (both written and verbal).
Strong communication, presentation, and customer‑handling skills.
Excellent organizational and time‑management abilities.
Calm and methodical approach to resolving business‑critical technical issues.
Experience working in Linux-based environments.
Knowledge of IP configuration, VPNs, routing, databases (Oracle/PostgreSQL), and security protocols.
Understanding of telecom networks (2G-5G) is a strong plus.
Familiarity with Cisco routers/switches, AWS/cloud services, and basic scripting (e.g., Bash, Python) preferred.
#LI-HG1
We value our team members and offer an attractive salary package alongside a range of exceptional benefits, including:
Private Healthcare
Pension
Group Life/Income Protection
Life & Total Permanent Disability Insurance to protect you and your loved ones.
We believe in taking care of our team members, personally and professionally, and are dedicated to providing a supportive and rewarding work environment. Join us in our mission to ensure the safety and security of individuals and organizations across the globe.
About Everbridge
Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today's unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry's most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit *******************
Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
#J-18808-Ljbffr
$52k-67k yearly est. 5d ago
IT Pricing/Modeling Specialist
Arcticom LLC
Remote assistive technology specialist job
Job Description
Arcticom LLC a company within the BSNC family is currently seeking a qualified IT Pricing/Modeling Specialist to support the United States Department of Agriculture, Digital Infrastructure Services Center, USDA DISC in Kansas City, MO. This position is 100% remote. The IT Budget Analyst contract for the USDA, DISC provides financial support for critical IT infrastructure, data center services, and cloud hosting for vital federal government functions.
Applicants will be contacted via phone or email within ten (10) business days of submittal.
ESSENTIAL DUTIES & RESPONSIBILITIES
The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned.
· Elicit customer business requirements and translate technical solution architecture designs into accurate customer pricing. Expertly identify necessary details including product/service descriptions, quantities, prices, and payment terms into a formal document including breakdowns of costs and fees.
· Gather customer information, including product specifications quantity, and any special requests. Complete information gathering by direct communication with the customer or reviewing previous orders. Work with cross-functional teams to prepare customer pricing documentation, reflecting unique cost center cost components accurately.
· Demonstrate expertise developing and leveraging IT estimating approaches such as analogous, parametric, three point and bottom-up techniques. They need to be able to develop and choose the correct approach for each effort.
· Demonstrate experience pricing complex IT solutions in an Agile work environment that may include Cloud hosting, software development, network implementations, hardware procurements, SaaS implementations, license procurements, security services, technology integration services, and AI development.
· Influence project cost management by optimizing team composition, understanding technical complexity and impacts on cost, and predicting hidden costs affected by training, onboarding, infrastructure, quality assurance and sustainment.
· Expertise to build risk management into pricing by adding appropriate contingency buffers, identifying potential roadblocks, considering market changes and monitoring scope creep.
· Track estimate/quote assignments and report on progress.
· Conduct modeling/trending among financial behavior and DISC services portfolios and customer portfolio solution design demand behavior to drive estimating efficiencies, incorporating quote “models” for automated estimating at various stages of customer opportunity engagement.
· Perform requested changes modifications to quotes / estimates to adjust pricing and details to financial models as necessary
· Provide reference to answer questions and clarify details to any pricing details regarding quotes.
· Provide documentation and records of quotes and modification for referent of changes and approvals for quotes/estimates prepared.
· Ability to effortlessly speak to customers with diverse levels of IT knowledge about complex IT solutions so that customers understand the cost of a solution.
QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Minimum 5 years' specialized experience developing IT pricing for complex IT solutions. This includes providing financial pricing for Request for Proposal (RFP) bid responses.
· Has breadth of experience developing pricing for diverse technical solutions across various IT domains, capabilities and programs.
· Advanced financial modeling skills, calculating ROI, payback, NPV, IRR
· Experience using a Customer Relationship Management (CRM) system
· Attention to detail
· Strong communication skills
· Advanced Microsoft Office Excel skills
· Critical Analysis: Problem solving and analysis skills
· Minimum 10 years' experience with bachelor's degree in relevant field
· 5+ years' specialized experience performing job specific tasks
· US Citizenship
· Able to obtain Public Trust clearance
NECESSARY PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employee must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS
This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions.
WORK ENVIRONMENT
Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job.
This job is performed remotely. The location will be an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required.
SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities.
ADDITIONAL QUALIFYING FACTORS
As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations.
Shareholder Preference. BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.
Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
$61k-85k yearly est. 14d ago
IT Training Specialist II
Corporate & Technical Recruiters, Inc.
Remote assistive technology specialist job
The Training Specialist II will create, implement, administer, and evaluate training and technical assistance activities for assigned contracts. The position possesses and applies a comprehensive knowledge across key tasks and high impact assignments as related to Electronic Health Record (EHR) training. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. This position is designated as Mobile/Remote with 100% travel requirement.
Job Qualifications
Degree Requirement: HS Diploma. College degree preferred. May substitute equivalent combination of education and experience.
Three (3) years of specialized experience in supporting CIS training, tools, software installs and upgrades; preparing classrooms, facilities, and necessary equipment for classes or supported EHR efforts. Delivering classroom Instructor Led Training (ILT), one-on-one, and Structured On-the-Job Training (SOJT).
One (1) year experience working with or training Medical Health Systems (MHS) or Electronic Health Record (EHR) systems.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Ability to design, develop, implement, and evaluate training plans, curricula, and methodologies.
Proficiency Level Required with MS Office Products: advanced.
Excellent interpersonal skills in both leadership and customer liaison roles.
Must be fluent in verbal and written English and English medical terminology.
Cerner certification or experience preferred.
Extended work hours, including weekends may be necessary to meet contract requirements.
When working from home, must have a workspace that is free from distractions.
Applicants selected will be subject to a government security investigation and must meet eligibility requirements for a public trust clearance or higher.
U. S. Citizenship required per government contract.
Travel Requirements
100% travel is required for this position. The travel may be local or national and may be by car, rail, or air.
$69k-98k yearly est. 60d+ ago
IT Specialist UX/UI Developer (IS-2210-12)
National Museum of The American Indian 4.1
Remote assistive technology specialist job
Job DescriptionDescriptionOPEN DATE: April 8, 2024 CLOSING DATE: April 22, 2024 POSITION TYPE: Trust FundAPPOINTMENT TYPE: Temporary Not to Exceed Three (3) Years SCHEDULE: Full TimeDUTY LOCATION: Washington, DC Non-Sensitive/Low Risk
Open to all qualified applicants
What are Trust Fund Positions?Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side. Trust employees have their own benefit program and may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Credit Union, Smithsonian Early Enrichment Center (Child Care), Flexible Spending Account (Health & Dependent Care). Conditions of Employment
Pass Pre-employment Background Check and Subsequent Background Investigation for position designated as low risk.
Complete a Probationary Period
Maintain a Bank Account for Direct Deposit/Electronic Transfer.
The position is open to all candidates eligible to work in the United States. Proof of eligibility to work in U.S. is not required to apply.
Applicants must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.
OVERVIEWThis position is in the Web Office, Digital Strategies and Engagement, National Museum of the American Indian (NMAI), Smithsonian Institution (SI). The NMAI promotes equity and social justice for the Native peoples of the Western Hemisphere through education, inspiration, and empowerment. In partnership with Native peoples and their allies, the museum fosters a richer shared human experience through a more informed understanding of Native peoples.
The UX/UI Developer designs, develops, and maintains the online portal and other online products of the NMAl's Native Knowledge 360°ree; (NK360°ree;) education initiative to transform teaching and learning about Native Americans, collaborating with the NK360°ree; Online Production team in the production of audience-focused online experiences. Occasional travel may be required. Option for fully remote work.
DUTIES AND RESPONSIBILITIES
Designs, develops, and maintains the NK360°ree; online portal and other NK360°ree; online products using development tools and technologies, including CSS3, HTML, JavaScript, jQuery, XML, Adobe CC, and content management systems.
Creates engaging user interfaces for NK360°ree; online products using visual design techniques and principles effectively to convey conceptual and educational project components.
Develops wireframes, prototypes, and intuitive navigation systems and interaction models using information architecture principles, including hierarchy, search, scalability, and consistency.
Manages online content using content management systems (experience with Drupal preferred), and integrates application programming interfaces, social channels, and other systems, services, and data sources to enhance online products and engage online audiences.
Applies user research techniques, including interviews, personas, surveys, card sorts, journey maps, contextual inquiry, A/B tests, heuristic evaluation, competitive analysis, and usability testing, to inform design decisions and create user-centered experiences.
Develops user experiences that are responsive across devices and function effectively in major operating systems and browsers, and tests and optimizes online products regularly for functionality and performance.
Ensures NK360°ree; online products conform to NMAI and SI technology, security, privacy, and accessibility (Section 508, ADA, and W3C WCAG 2.0) protocols, standards, and policies. Designs NK360°ree; online products that adhere to related project visual standards and museum brand style and guidelines.
Manages the development and lifecycle of NK360°ree; online products, balancing competing priorities and coordinating with internal and external teams to meet project milestones and ensure projects are implemented successfully within budget, scope, and schedule.• Coordinates the work of staff and contractors in the design and development of NK360°ree; online products; develops plans and schedules; estimates resource requirements; manages project phases and monitors activities; and evaluates and reports on accomplishments against established key performance measures.
Coordinates with the Office of Contracting and serves as contracting officer's technical representative on contracts for NK360°ree; online development, ensuring effective collaboration between contractors and teams and monitoring contractor adherence to scope.
Coordinates with SI Office of the Chief Information Officer and technical specialists to confirm requirements; determine protocols; identify and resolve issues related to network infrastructure, systems, and software; and ensure the integrity of online products.
Utilizes Google Analytics 4, Webtrends, and other measurement and analytics tools to collect and analyze web usage statistics and track user behavior and content performance; generates recommendations for NK360°ree; online product performance and continual improvement of the user experience.
QUALIFICATION REQUIREMENTSTo qualify for this position, applicants must possess a bachelor's degree (B.A.) from an accredited four-year college or university and/or 3-5 years of related experience (described below); or an equivalent combination of education and experience. Experience required for this position:
Ability to expertly use development tools and technologies, including CSS3, HTML5, JavaScript, jQuery, XML, Adobe CC, and content management systems, to design, develop, and maintain complex websites and other online products.
Ability to create engaging user interfaces for online products using knowledge of visual design techniques and principles effectively to convey conceptual and educational project components.
Ability to develop wireframes, prototypes, and intuitive navigation systems and interaction models using information architecture principles, including hierarchy, search, scalability, and consistency.
Ability to manage online content using content management systems (experience with Drupal preferred).
Ability to apply user research techniques, including interviews, personas, surveys, card sorts, journey maps, contextual inquiry, A/B tests, heuristic evaluation, competitive analysis, and usability testing to inform design decisions and create user-centered experiences.
Ability to develop user experiences that are responsive across devices and function effectively in major operating systems and browsers, and skill in testing and optimizing online products for functionality and performance.
Ability to ensure online products conform to NMAI and SI technology, security, privacy, and accessibility (Section 508, ADA, and W3C WCAG 2.0) protocols, standards, and policies.
Ability to manage the development and lifecycle of online products, balancing competing priorities and expertly coordinating with internal and external teams to meet project milestones and ensure projects are implemented successfully within budget, scope, and schedule.
Knowledge of project management principles, methods, and practices, and ability to coordinate the work of staff and contractors in the design and development of online products, developing plans and schedules, estimating resource requirements, managing project phases and monitoring activities, and evaluating and reporting on accomplishments against established key performance measures.
Knowledge of federal acquisition processes and procedures and ability to coordinate with the Office of Contracting and serve as contracting officer's technical representative on contracts for online development, ensuring effective collaboration between contractors and teams and monitoring contractor adherence to scope.
Ability to coordinate with SI Office of the Chief Information Officer and technical specialists to confirm requirements; determine protocols; identify and resolve issues related to network infrastructure, systems, and software; and ensure the integrity of online products.
Skill using Google Analytics 4, Web trends, and other measurement and analytics tools to collect and analyze web usage statistics and track user behavior and content performance; ability to generate recommendations for online product performance and continual improvement of the user
Applicants, who wish to qualify based on education completed outside the United States, must be deemed equivalent to higher education programs of U.S. Institutions by an organization that specializes in the interpretation of foreign educational credentials. This documentation is the responsibility of the applicant and should be included as part of your application package. Any false statement in your application may result in your application being rejected and may also result in termination after employment begins. The Smithsonian Institution values and seeks a diverse workforce. Join us in "Inspiring Generations through Knowledge and Discovery."
Resumes should include a description of your paid and non-paid work experience that is related to this job; starting and ending dates of job (month and year); and average number of hours worked per week.
What To Expect Next: Once the vacancy announcement closes, a review of your resume will be compared against the qualification and experience requirements related to this job. After review of applicant resumes is complete, qualified candidates will be referred to the hiring manager. Relocation expenses are not paid.
Commitment to Diversity, Equity, and Inclusion
The Smithsonian Institution provides reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation should contact **************************. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. To learn more, please review the Smithsonian's Accommodation Procedures. The Smithsonian Institution is an Equal Opportunity Employer. We believe that a workforce comprising a variety of educational, cultural, and experiential backgrounds support and enhance our daily work life and contribute to the richness of our exhibitions and programs. See Smithsonian EEO program information: *****************
$81k-104k yearly est. 19d ago
Nutrition Technical Information Specialist
Lac Federal 3.2
Remote assistive technology specialist job
Full-time Description
LAC seeks a bilingual Technical Information Specialist (TIS) specializing in Human Nutrition to support a major federal information center and website. The Specialist will be responsible for researching, creating, and updating web content using evidence-based, authoritative sources on food and nutrition related topics in both English and Spanish. The Specialist will use monthly website analytics to improve content The Specialist will also assist with planning and developing online exhibits and outreach campaigns to promote web content. In collaboration with IT staff, the Specialist will develop and disseminate user surveys and analyze responses to suggest improvements to the user experience and site content. This position can be performed remotely from anywhere in the United States. This is a full-time, benefited position.
Responsibilities
Support web content management for multiple federal websites including focusing on nutrition, dietary recommendations, and related public health issues.
Analyze site analytics
Compose original content in English and Spanish; translate existing content to/from Spanish
Develop, disseminate and analyze user surveys to identify potential improvements to the site
Support creation of online exhibits and outreach campaigns
Ensure all content meets federal guidelines for accessibility (Section 508, Plain Language)
Requirements
Master's degree in nutrition, public health, or related field
Excellent bilingual reading comprehension and written communication skills required in English and Spanish.
Experience using a content management system to manage website content, Drupal experience preferred
Previous experience conducting outreach to various customer groups in a variety of mediums such as presentations, trainings, exhibits, conferences, developing content for programs, etc.
Experience in the growth and maintenance of websites, assessing customer needs, and implementing plans to develop websites to address those needs.
Experience with web analytics to analyze user trends
Prior experience in reference service work (i.e. providing responses to customer or public inquires) strongly preferred
Experience in general nutrition is not required, but helpful.
Physical Requirements
Ability to remain seated and work at a computer for extended periods.
Use of standard office equipment, including keyboard, mouse, and phone.
Participation in virtual meetings and online presentations as needed.
Occasional handling of light materials up to 10 pounds.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long-Term Disability
Training & Development
EEO Statement
The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.
Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Salary Description $65,00 - $74,000
$74k yearly 37d ago
Lytec IT Specialist (Remote)
Skilled Wound Care
Remote assistive technology specialist job
We are seeking a Lytec Specialist to support, customize, and optimize Lytec practice management and billing systems. The ideal candidate will have knowledge of Lytec software configuration, reporting, and data workflows, and will work closely with billing, IT, and operations teams to improve system performance, data accuracy, and revenue cycle efficiency.
Key Responsibilities
Configure, customize, and maintain Lytec practice management and billing systems
Develop, modify, and optimize Lytec reports, forms, and templates
Perform database queries, data extraction, and data validation within Lytec
Troubleshoot system issues related to claims processing, billing, payments, and reporting
Support integrations between Lytec and clearinghouses, EHRs, and third-party systems
Assist with system upgrades, patches, and version migrations
Ensure data integrity, security, and compliance with HIPAA and industry standards
Collaborate with billing, coding, and IT teams to improve workflows and automation
Provide technical support, documentation, and user training as needed
Analyze operational and billing data to identify trends, issues, and improvement opportunities
Required Qualifications
Proven experience working with Lytec practice management software
Strong understanding of medical billing, claims, and revenue cycle processes
Experience with Lytec reporting tools, custom queries, and data exports
Experience managing a Lytec server installation on a Windows Server machine
Experience with Microsoft SQL
Knowledge of clearinghouse workflows (EDI, claims submission, ERA, EFT)
Ability to troubleshoot complex system and data issues
Strong attention to detail and analytical skills
Excellent communication and documentation abilities
Preferred Qualifications
Experience supporting multi-provider or multi-location medical practices
Familiarity with CPT, ICD-10, and payer-specific billing rules
Experience with system integrations and data migrations
Previous healthcare IT or practice management system support experience
Ability to manage multiple projects and priorities simultaneously
Benefits
Competitive compensation, Medical, Dental, Vision, 401K, PTO.
Potential performance-based bonus
Opportunity to build and deepen your hands-on IT skills across hardware, software, networking, and security
Work remotely full time
A collaborative environment where you are the key technical point of contact for the team
Pay
$29.00-$35.00/hour, based on experience/education.
If you meet the above qualifications and are looking for an exciting career opportunity in IT, please submit your resume for consideration. To learn more information, visit us at ************************
Great Place to Work Certified!
Skilled Wound Care is proud to be Certified™ by Great Place to Work for the 3rd year in a row. The prestigious award is based entirely on what current employees say about their experience working at Skilled Wound Care. This year, 95% of employees said it's a great place to work - 39% higher than the average U.S. company.
Skilled Wound Care will ask all candidates to perform pre-employment confidential DiSC testing and appropriate relevant skills testing prior to hiring.
(Skilled Wound Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability or genetic information).
$29-35 hourly Auto-Apply 1d ago
Technical Specialist - IT Information Security (Golden Colorado)
Con Edison 4.9
Remote assistive technology specialist job
Join us at Con Edison where you will leverage your threat intelligence expertise to make a real impact. As a technical specialist, you will collaborate with public and private partners to create cutting-edge cybersecurity guidance and reports. This role offers a unique opportunity to network with top security specialists from various organizations within a dynamic public-private intelligence fusion center. Your strong knowledge of OT (operational technology), utilities, or industrial control systems will be highly valued and essential for this position. Required Education/Experience
Master's Degree in Information Technology, Cybersecurity, Computer Science, or a related field and with a minimum of 6 years of work-related experience or
Bachelor's Degree in Information Technology, Cybersecurity, Computer Science, or a related field and with a minimum of 8 years of work-related experience
Relevant Work Experience
Top Secret Security clearance or eligible, required.
Previous cybersecurity experience, required.
Previous senior level experience with cyber threat intelligence, preferred.
Previous utility or OT experience, preferred.
Skills and Abilities
Strong written and verbal communication skills
Ability to work within tight timeframes and meet strict deadlines
Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
Licenses and Certifications
Driver's License Required
Other: Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc. Preferred
Physical Demands
Sit or stand to answer a phone for the duration of the workday
Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
Ability to read small print and symbols
Additional Physical Demands
The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
Must be able and willing to travel, as needed.
Must be available 24/7, on call, and/or participate in off-hour emergency response activities as required.
Core Responsibilities
Onsite three days per week in Golden, CO required.
Stay current on cyber threat intelligence (CTI) developments and trends.
Provide expert guidance to shape and strengthen the threat management strategy.
Develop CTI awareness, investigation, remediation reports.
Develop threat hunting packages and track remediations for findings.
Update CTI metrics and dashboards.
Work with external CTI stakeholders and provide analysis on industry direction.
Attend external CTI events.
Provide guidance and training to junior analysts.
$80k-102k yearly est. Auto-Apply 26d ago
IT Asset Specialist
Lifestance Health
Remote assistive technology specialist job
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Position Summary
We are looking for a dedicated IT Support Asset Specialist to join our team. This is a Contract-to-permanent position designed for individuals with a passion for technology and a strong commitment to providing exceptional technical support. This role is responsible for managing the lifecycle of IT assets across the company, including inventory control, ordering, tracking, reclaiming equipment, and overseeing equipment leases. The ideal candidate will ensure assets are efficiently managed, tracked, and utilized to support business operations.
Compensation: $25.00 - $28.00/hour in addition to a competitive bonus plan
Key Responsibilities
Oversee and maintain accurate records of IT asset inventory throughout the company, including computers, mobile devices, peripherals, and other technology equipment.
Coordinate the ordering and procurement of IT equipment and supplies, working closely with vendors and internal stakeholders.
Track the assignment, location, and status of all IT assets using asset management systems.
Proactively follow up with employees and departments to reclaim equipment when no longer in use or upon employee separation.
Manage equipment lease agreements, ensuring compliance with terms, timely renewals, and proper documentation of lease schedules and expirations.
Conduct regular audits to ensure inventory accuracy and compliance with company policies.
Collaborate with IT and other departments to support hardware and software rollouts, asset redeployment, and change management initiatives.
Maintain detailed documentation of asset management activities, processes, and procedures.
Prepare and present reports on inventory status, asset utilization, and lease management for management review.
Provide guidance and support to end users regarding asset requests, returns, and lease procedures.
Identify opportunities to improve asset management processes and implement best practices.
Education:
Associate's degree or higher in Information Technology, Business Administration, or related experience.
Requirements:
Proficiency with asset management systems and inventory tracking tools.
Strong organizational and documentation skills with attention to detail.
Ability to coordinate with vendors and internal teams for procurement and asset management.
Familiarity with equipment lease administration.
Excellent communication and interpersonal skills.
Ability to work collaboratively across departments.
Basic knowledge of IT hardware and software configurations.
Preferred Skills:
IT certifications such as CompTIA A+, ITAM, or similar.
Knowledge of procurement best practices and vendor management.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-Remote
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$25-28 hourly Auto-Apply 13d ago
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