AssistRx jobs - 67 jobs

Director, Customer Success is responsible for growing and developing AssistRx accounts, setting up and managing service expectations, providing broad specialty pharmacy industry expertise, and building deep relationships with AssistRx customers. Requirements Develops and nurtures strategic relationships with our most valuable customers. Become their trusted advisor & consultant. Partners with internal teams to launch new & support existing clients. Collaborates with our technical support team to develop onboarding plans for new customers, leads and facilitates kick-off discussions, and appropriately sets and manages expectations. Ensures a seamless experience through all phases of the customer relationship. Deeply understands customer goals and helps them meet their objectives by providing strategic guidance on our platform's best practices, use cases and organizational workflow. Manages assigned technical resources to execute implementation/success plan and provide customer support and all account implementation needs. Engages with key influencers and decision makers across different teams within the customer's organization. Conducts business reviews and goal-setting meetings. Is an expert in digital marketing trends, stay informed of data-driven marketing news, emerging technologies and competitor offerings. Performs other related duties as assigned by management. Directly supervises employees within the department. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. Other skills: Bachelor's degree in sales, project management, or business administration or equivalent number of years of experience 5-10 years of experience in a Customer Success or related role. Business Acumen. Communication Proficiency. Customer/Client Focus. Leadership. Presentation Skills. Problem Solving/Analysis. Results Driven. Strategic Thinking. Technical Capacity. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

The Learning Specialist will organize and conduct training programs for employees that equip and inspire employees with the knowledge, skills, and motivation to excel in their roles. The LS collaborates across the organization to prioritize learning needs and meet them effectively through a variety of adult-learning methods. Each LS will act as the subject matter expert in their specific area of expertise and based on the ongoing needs of the organization. Design and deliver onboarding and/or upskilling programs, as well as other L&D initiatives in response to changing needs across the organization. Works with internal customers (Patient Services managers, field management and Marketing) to define training solutions that meet the needs identified. Conducts needs assessments/instructional analysis to ensure consistency in training content and methods across the organization. Apply training best practices based on adult learning theory to best meet learning needs; methods include but are not limited to virtual instructor-led classroom, e-learning, self-study, social media tools, video, conference calls, etc. Consistently identify new training approaches, practices and processes to improve efficiency of training development. Partner closely with the Instructional Design team to develop online training. Maintains required documentation for staff attendance and ensures completion of required trainings. Reports on employee progress during or after training period(s) and maintain up to date training logs and records Requirements Proven working experience in instructional design and with instructional technology 2-3 years pharmaceutical or healthcare, instructor lead training experience (preferred) Strong knowledge of learning and development methodologies; formal design and development approaches, adult learning best practices, industry training technologies used to deploy, maintain and monitor learning to geographically dispersed customers. Exceptional written and oral communication skills, including presentation skills and an aptitude for public speaking. Ability to develop cross-business connections and build collaborative relationships. An aptitude for thriving in a fast-paced, high-intensity environment. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Job Title Sales Account Executive Summary of the role: This role will manage travel agency relations for Retail NORAM customers (US and Canada). Within the Travel Sellers organization, the Sales & Account Executive is responsible for developing Amadeus' success in the travel agency segment via GDS growth and IT revenue growth. The Retail segment covers a market of agencies producing from 60K up to 2M Air, Hotel, and Car GDS segments annually. The Account Manager will be responsible for managing commercial and executive relationships for 8-25 clients. In this role you'll: * Develop existing accounts for the assigned small to medium customers, based on procedures defined. * Monitor satisfaction, identify new opportunities and propose solutions to improve customer profitability/efficiency. * Identify specific requirements and expectations for existing clients. Ensure that new products, product enhancements and overall solutions are developed and implemented within the agreed time frame. * Use existing procedures or guidelines and provide inputs to support/influence area decisions. * Make recommendations on new solutions and propose improvements by analyzing different sources of information. * Work with a moderate level of guidance and direction from manager. * Execute & process the operational requests received from key customers. Provide a best-in-class service delivery within set targets & contractual SLAs * Ensure that key customers make best use of Amadeus technology & that the established performance, productivity & service metric are achieved. * Ensure that key customers are informed in a timely manner of new product & solution releases * Provide assistance to resolve product & technical questions/ issues if raised to the Global Customer Services or Account Managers/Senior Account Managers * Support the business, functional & technical consultants to deliver key customer business processes & IT review and solution enhancement recommendations * Contract negotiations, execute amendments * Develop relationships within Account and Amadeus executive teams * Coordinate product information and demonstrations * Manage Acquisition Sales/Upsell/Cross sell About the ideal candidate: * Education: Bachelor's degree and/or equivalent work experience * Relevant Work Experience: At least 10+ years minimum years of work experience in an Account Management role. * Customer-facing experience required. * Travel industry experience required. * Experience in travel industry, good analytical, contract negotiation experience required. * Advanced knowledge of Microsoft Office Suite * Languages: English * Ability to travel What we can offer you: * The opportunity to work for one of the world's top leading travel tech companies; a company that originated in technology innovation and sees the world with a technology-first perspective * Skills development and opportunities to try new ideas * A global diverse work environment Application process: The application process takes no longer than 10 minutes! Create your candidate profile, upload your CV and apply. Are you the one we are looking for? Apply now! #LI-AM2024 Diversity & Inclusion Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved. Amadeus endeavors to make ************************* accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at accommodations@amadeus.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Reporting to the Supervisor, Quality Assurance, Quality Engineer II is responsible for delivering high-quality technology products and services. They will ensure that products not only meet regulatory requirements but also fulfill the high standards necessary for customer satisfaction and market competitiveness. By proactively identifying and mitigating risks, implementing robust quality systems, and fostering continuous improvement, Quality Engineer II will contribute significantly to the advancement of technology and the delivery of superior products. Sponsorship, in any form, is not available for this position. Location: Remote, US Why you want to work on this team: Work on a team that is highly collaborative that is focused on quality and ease Passionate about working on innovative initiatives Dedicated to driving automation and streamlining processes To be qualified for this position you: Bachelor's Degree in Computer Science, Software Engineering, or a related field. 3 plus years in software quality assurance, with a focus on automation testing. Strong programming skills in Java/JavaScript. Excellent analytical, problem-solving, and communication skills, with the ability to work collaboratively in a team environment. Must have working knowledge of test management and manual/automated testing tools for regression, cross browser and functional testing. Must have 3+ years of working test automation experience. Must have 2+ years of experience working with Playwright or similar software. Must have working knowledge/experience with Azure DevOps Test Plans or something similar. Ability to showcase an understanding of general testing techniques such as functional, integration performance and regression testing Healthcare industry experience is a plus. You will set yourself apart with: Healthcare Technology Experience Strong Java and/or Java Script Experience Knowledge of API testing You will be: Creating scalable and maintainable test frameworks that support various testing needs, including functional, regression, and performance testing. Working closely with developers, product managers, and other stakeholders to understand requirements and ensure comprehensive test coverage. Analyzing test results, identifying issues, and providing detailed reports to inform development and quality assurance strategies. Maintaining records of tests, inspections, and other QA activities for compliance and continuous improvement purposes. Developing test plans, test scenarios and test cases based on the business, user, and functional/nonfunctional requirements. Participating in weekly planning and refinement meetings. Contributing to retrospectives. Utilizing Azure DevOps for project planning and tracking. Validating and documenting the completion of testing and development processes to ensure compliance standards are met. Availity culture and benefits: Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Video Interview Video Interview with Hiring Manager Video Panel Interview Video Interview with Vice President, Engineering Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at *************************** . Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

Job Description This role works directly with healthcare providers & insurance plans/payers to gather information about a patient's insurance and the coverage provided for a specific pharmaceutical product. You will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. Single point of contact for questions and inquiries from the prescriber, patient, and field agent by territory. Identifies applicable programs and facilitates next steps. Holistically communicates the statuses of all patient support activities. Liaison with other program-specific Assist resources to secure outcomes for active patients. Accepts inbound calls for assigned territory or overflow of other territories and provides one call resolution support. Ensures protection is insured. Performs other related duties as assigned by management. Requirements College degree is preferred or high school diploma or equivalent combination of education and experience. Other skills required: Previous work experience in Medical Reimbursement or Customer Service. Submitting billing data to appropriate insurance providers Processing claims and resolving denial instances Achieving maximum reimbursement for services provided Completing Medicare and Commercial insurance claim submission. Documenting and reporting payment information. Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications, and keyboard skills. Demonstrated strong written and verbal communication skills with providers, patients and insurance companies. Interpersonal skills to facilitate work with a wide range of individuals and groups from culturally diverse publics. Problem solving skills. COMPETENCIES: Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance Why Choose AssistRx: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Job Title Sr. Customer Success Manager Are you the next Senior Customer Success Manager we are looking for? * Do you have 5-8+ years' of combination hospitality Customer Success, hotel revenue management / eCommerce / marketing / sales or providing services and solutions to hotels via a SaaS company. * You will serve as the primary point-of-contact for customers. * You will work with clients to understand needs/objectives, develop strategies and work in unison with our internal Amadeus teams to execute against projects and campaigns. * You will increase sales and secure renewals by demonstrating the value of Amadeus solutions and building strong relationships with our clients. * You will have a deep understanding of the Amadeus portfolio of products and the hospitality industry in general. * You will ensure that their customers are gaining full benefit of the Amadeus products purchased as well as to identify opportunities where other Amadeus products may meet the needs of the customer. * You will be responsible for regularly providing customers with proactive information on ways to optimize the use of the Amadeus products. Main Responsibilities: * Exceed assigned retention goals by cultivating relationships with stakeholders across an assigned account. * Become primary point of contact for optimization and usage of Amadeus products and services. * Gather Customer usage data relevant for product development and enhancements. * Collect and share business process and marketing best practices. * Identify and action opportunities to improve current usage and adoption of Amadeus Hospitality products and services. * Generate Amadeus Hospitality revenue through upsell and cross-sell opportunities. Ensure clients are seeing the value of Amadeus products to allow for a seamless renewal contracting process. * Responsible for total Customer Success function, serving as the central point of contact and product expert for assigned products. * Provide revenue management, marketing, product optimization strategies and budget suggestions in support of customers; drive effective strategies to achieve organic growth as well as expand business by creating value propositions to create opportunities proactively. * Oversee the development of creating value driven material to share during client calls taking into consideration items such as booking patterns, customer profiles, competitive sets and marketing channels. * Work with Sales, Product and other internal departments to ensure that renewals and potential new revenue opportunities are actioned. About the ideal candidate: * Education: Bachelor's degree in a related business field required or equivalent work experience * Relevant Work Experience: * 5-8+ years' of combination hospitality Customer Success, hotel revenue management / eCommerce / marketing / sales or providing services and solutions to hotels via a SaaS company. * Prior experience managing and optimizing a portfolio of customers. * Demonstrated experience of managing a portfolio of accounts and achieve financial goals. * Technical Expertise: * Proficient knowledge and understanding of Amadeus products and hotel industry required * Skills * Computing: * Proficiency with MS PowerPoint, Word, Excel, and Outlook is required. * Knowledge of Salesforce.com preferred. * Language: English * Specific Knowledge: Revenue Management skills * Other: * Demonstrated aptitude to complete multiple tasks concurrently and deliver results under pressure * Detail oriented with a bias toward action (project management experience preferred) * Previous experience of achieving client objectives and company financial objectives through understanding of client objectives and influencing and directing internal product and operations teams * Excellent analytical, problems solving and troubleshooting skills -define problems, collect data, establish facts and draw conclusions * Strong overall business and people skills, including planning, presentation skills, sales skills and business acumen * Proficient communication skills; effectively interface with all levels and departments on a formal, informal, written and verbal basis Self-motivated, goal oriented, and able to work in a team environment Application process: The application process takes no longer than 10 minutes! Create your candidate profile, upload your Resume/CV and apply today! What we can offer you: * Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits. * Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow. * Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe. LI-AM2024 Working at Amadeus, you will find A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues. A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits. A flexible working model - We want our employees to do their best work, wherever and however it works best for them. A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees. Diversity & Inclusion Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved. Amadeus endeavors to make ************************* accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at accommodations@amadeus.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

This role works directly with healthcare providers & insurance plans/payers to gather information about a patient's insurance and the coverage provided for a specific pharmaceutical product. The Patient Access Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications. Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures; in a manner that provides the best level of service and quality Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers Verify patient specific benefits and document specifics including coverage, cost share and access/provider options Identify any coverage restrictions and details on how to expedite patient access Document and initiate prior authorization process and claims appeals Report any reimbursement trends or delays in coverage to management Act as a liaison for field representatives, health care providers and patients Requirements In-depth understanding and experience with Major Medical & Pharmacy Benefit Coverage 2 to 3 years of benefit investigation involving the analysis and interpretation of insurance coverage 2 to 3 years of experience interacting with healthcare providers in regard to health insurance plan requirements Excellent verbal communication skills and grammar Salesforce system experience preferred Competencies Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Benefits Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on LinkedIn to find out how our team members are #TransformingLives. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Paid Time off & Holidays: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, *prorated based on start date, increasing to 140 hours (17.5 days) upon anniversary. Plus 9 paid holidays annually. Work Hard, Play Hard: Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Full Benefits: Medical, dental, vision, life, & short-term disability insurance, Matching 401(k) with immediate vesting Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Job Description AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility, and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference.... Job Details: Schedule: Monday-Friday 9:00-5:30 pm EST/ No Evenings or Weekends / Closed Door Pharmacy The Position The pharmacist will be responsible for services, including but not limited to processing prescriptions for all patients in accordance with Florida Pharmacy laws. The pharmacist will assist in overseeing daily operation of the pharmacy in accordance with Florida Pharmacy laws. The pharmacist will oversee and supervise the technician's daily activities. The pharmacist will assist in all pharmacy services, including quality assurance and clinical monitoring activities. Major duties and responsibilities that are critical and necessary, and that must be done to achieve this position's overall objective. Oversee dispensing of prescriptions Receiving physician prescription orders and evaluation for appropriate dosage, potential drug interactions, route of administration Supervise Pharmacy Technicians Communicate with physician offices, patients, and call center staff Provide patient counseling, education and monitoring for Rx products and exercise good pharmacy practice Special Projects as business needs require Perform other duties and responsibilities as assigned Requirements Education required: Bachelor's Degree in Pharmacy or Pharm D degree Licensure required: Must be licensed pharmacist with the Florida Board of Pharmacy Years and experience required: 2-4 years Retail, Mail or Specialty Pharmacy experience Licensed in multiple states (preferred) Specific type of experience required: The Pharmacist demonstrates competency in verifying all new and refill prescriptions. The Pharmacist demonstrates ability to identify, assess and report adverse events The Pharmacist demonstrates competency in reviewing the patient profile to assess appropriateness of therapy. The Pharmacist provides training, guidance, and direct supervision to pharmacy interns and technicians, and other team members throughout the course of their work and monitoring their performance. The Pharmacist demonstrates ability to complete required Pharmacy training and demonstrate knowledge and understanding of training. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Job Description The purpose of the Supervisor, Patient Services is to supervise and manage the intake teams who triage calls, facilitate the enrollment process, and conduct benefits investigation. The Supervisor plans and implements operational service center strategies; improving systems and processes; meeting and exceeding quality goals; establishing relationships with business partners; and provide development and management support of associates. This position requires strong leadership, coordination, scheduling, recruiting, communication, staff development, project leadership, and process re-design responsibilities. Establish, monitor, analyze and report on KPI's related to effective patient access processes and initiatives Selects, hires, leads and develops departmental associates; provides training, feedback and development opportunities; coaches associates to ensure their success; manages performance Collaborates with call center management staff to execute programs to facilitate conversion, compliance and adherence Coordinate and manage special projects which will frequently be cross-functional in nature Presents to external audiences (primarily healthcare providers and insurers) Requirements Education and experience required: Bachelor's Degree or equivalent work experience to include supervisory or applicable professional leadership experience. Without bachelor's degree - applicable professional leadership experience that highlights the ability to lead, motivate and interact in a telephone-focused team setting. Specific type of experience required: 3-5 years of financial assistance 1-3 years of specialty pharmacy or pharmacy insurance preferred 3-5 years of supervisor or lead experience Professional level knowledge of customer care techniques and processes. In-depth understanding of insurance plans and benefit structures. Been involved in or managed special projects in a call center or similar environment. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

AssistRx is a leading healthcare technology organization dedicated to accelerating patient access to life-changing therapies. Through our advanced, AI-enabled patient solutions platform, we partner with pharmaceutical manufacturers, specialty pharmacies, and healthcare providers to remove barriers, simplify complex processes, and improve the patient journey. Our portfolio-including iAssist , Hub Lite™, Prior Authorization, Benefits Verification, and connected specialty pharmacy services-empowers patients to start and stay on therapy faster. With a strong commitment to innovation, data-driven decision making, and compassionate care, AssistRx has earned its reputation as one of the most trusted leaders in specialty medication access. We combine technology, talent, and empathy to solve some of the most challenging problems in healthcare-and we're just getting started. The Commercial Research Analyst plays a critical role in expanding AssistRx's growth pipeline by transforming pharmaceutical industry data into high-value commercial insights. This position supports Sales, Marketing, and Executive Leadership by researching drug development pipelines, identifying new account opportunities, and generating data-driven recommendations that strengthen our market positioning and accelerate business development. This is a high-impact analytical role ideal for someone who thrives at the intersection of market intelligence, pharmaceutical research, and commercial enablement. Candidates will be successful if they are curious, resourceful, highly analytical, and comfortable translating complex market data into actionable insights for business stakeholders. Market & Pipeline Intelligence Conduct ongoing research on the FDA drug pipeline, clinical trial activity, company announcements, and market movements. Identify high-value prospects by evaluating drug development stage, therapeutic category, and commercial readiness. Monitor industry developments including M&A activity, new launches, indication expansions, and competitive landscape shifts. Lead & Account Qualification Evaluate potential client organizations using data from clinical registries, press releases, and industry databases. Analyze buyer intent signals using platforms such as 6sense, ZoomInfo, LinkedIn Sales Navigator, or similar tools. Build and maintain detailed profiles of high-priority life sciences accounts. Commercial Insights & Reporting Generate digestible reports, dashboards, and prospecting lists to support Sales and Commercial Leadership. Provide strategic recommendations for account prioritization, territory planning, and outreach sequencing. Collaborate with Marketing to align research insights with messaging, targeting, and campaign strategy. Database & CRM Management Maintain and enhance the master prospect database, ensuring accuracy, completeness, and usability. Support CRM data quality initiatives across Salesforce or other systems. Cross-Functional Collaboration Partner closely with Sales Leadership to refine target segments and evaluate service fit by therapeutic area or product phase. Coordinate with Marketing to ensure alignment between intelligence, ABM initiatives, and lead-generation efforts. Requirements Bachelor's degree in Life Sciences, Business, Data Analytics, or a related field. 2-4 years of experience in market research, commercial insights, sales research, business development support, or data analysis. Industry experience within pharmaceuticals, biotech, life sciences, or healthcare strongly preferred. Working knowledge of the drug development lifecycle, FDA approval pathways, and clinical trial registries. Experience using 6sense, Demandbase, ZoomInfo, Sales Navigator, or similar prospect intelligence platforms. Strong proficiency in Excel (pivot tables, lookups, data cleaning, analysis). Excellent analytical, critical-thinking, and data interpretation skills. Strong communication skills with the ability to convert complex data into clear, actionable insights. Experience with Salesforce or CRM systems preferred. PREFERRED QUALIFICATIONS Experience researching the pharmaceutical pipeline via ClinicalTrials.gov, EvaluatePharma, TrialScope, or similar. Prior experience supporting Sales or Commercial teams in life sciences. Familiarity with account-based marketing (ABM) and commercial segmentation strategies. Knowledge of specialty pharma, hub services, or patient access programs. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance Opportunity to impact patient outcomes through data-driven healthcare technology. Collaborative and mission-driven culture that values innovation and continuous learning. Access to cutting-edge cloud technologies and modern data engineering tools. Competitive compensation, comprehensive benefits, and career growth opportunities AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Availity is seeking a knowledgeable Cloud Database Administrator III to manage our company's cloud-based databases. The ideal candidate will design, implement, and maintain secure, high-availability database systems in compliance with healthcare regulations (e.g., HIPAA, HITECH). This role is critical to ensuring data integrity, security, and performance across our cloud platforms. Sponsorship, in any form, is not available for this position. Location: Remote, US Role qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. 4+ years of experience in database administration, with a focus on cloud environments. Proficiency with AWS required. Experience with other cloud platforms preferred (Azure, GCP). Experience managing large fleets of AWS RDS and Aurora databases in active production systems. Experience with SQL query language required. NoSQL experience would be nice. Strong understanding of database security practices and regulatory compliance (HIPAA, HITECH, PCI DSS). Experience with database backup, recovery, and disaster recovery planning. Scripting skills (e.g. Python, Terraform) for automation and DevOps support. Excellent problem-solving and communication skills. Relevant certifications (e.g., AWS Certified Database - Specialty). Experience in healthcare technology or with electronic health record (EHR) systems. Familiarity with healthcare data standards and interoperability requirements. What you will be doing: Design, implement, and manage database structures in cloud environments (AWS, Azure, GCP, etc.). Ensure database performance, security, and availability. Develop and maintain backup and disaster recovery procedures. Monitor system performance and troubleshoot bottlenecks. Implement and enforce database security protocols to protect sensitive healthcare data. Collaborate with IT, development, and compliance teams to support business objectives. Maintain documentation for database architectures, processes, and compliance activities. Stay current with advancements in cloud database technologies and healthcare data regulations. Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Manager resume review Recruiter video interview Manager video interview Technical video interview Senior leadership video interview #LI-BD1 Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at *************************** . Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

Job Description The purpose of the Warehouse/Facilities Operations Assistant is to provide general facility support and serve as a backup to the Security Operations Department Manager. This position will be responsible for all warehouse/dock services, such as shipping and receiving, mail/package deliveries, warehousing, and inventory of pharmacy and general office supplies. It will also work with building service vendors. In addition, this position will provide a safe and secure work environment, with an emphasis on the protection of people, property, and products and on Warehouse/Dock Safety. Major duties and responsibilities that are critical and necessary for this position and its overall objective: Perform the physical and/or administrative tasks involved in shipping, receiving, warehousing and supplies inventory management Use of Dock equipment such as Pallet Jacks, electric pallet jacks and other dock related equipment. Process incoming and outgoing UPS, Fed-Ex, courier deliveries and etc. and deliver packages and boxes to office recipients. Provide general facility support by fulfilling routine light maintenance work, room set up, moving office equipment and furniture Works with internal/external stakeholders and provides general support. Make routine checks of facility and equipment ensuring safety and security. Perform any necessary follow-up tasks to ensure facility is secure.Provide assistance in all emergency situations such as; fire alarms, tornado warnings, medical emergencies, etc. Requirements 2 years of experience in facility, warehousing or safety work Must have a High School diploma or GED Minimum 1-year prior experience with dock equipment. The ability to communicate effectively The ability to always provide quality customer service to client and colleagues. Follows all established Client policies and procedures. Knowledge of Microsoft software such as Word and Excel is preferred. Experience with dock operation equipment such as, pallet jacks, fork-lifts and other dock equipment. Experience managing supplies inventory. Ability to follow oral/written instructions: communicate effectively with Management, colleagues and external costumers. Prior experience in shipping and receiving an added plus Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. In the Payment Accuracy portfolio, our mission is reduce administrative expense, reduce abrasion and create a better patient experience by shifting actionable insights left in the claim lifecycle. Availity's dual sided network and powerful platform provides the foundation to deliver the right content at the right time in the workflow with real-time benefits to providers, payers and patients. We are looking for a highly motivated individual to join our Payment Accuracy team as a Sales Solutions Engineer, Payment Accuracy that will accelerate growth in this market that requires deep subject matter expertise and consultation. This individual will report directly to the Vice President of Payment Accuracy at Availity and will be expected to work in close partnership with our sales and account management, strategy, product and technology teams to grow our Payment Accuracy business supporting payer and provider accounts, both pre and post sales. The successful candidate will ultimately be accountable for driving net new revenue growth and supporting customer retention and expansion. This role requires a blend of technical acumen, payment accuracy (payment integrity, claims processing) knowledge, strong problem-solving skills and excellent relationship development and communication skills. The ideal candidate will be passionate about helping providers, payers and technology partners successfully use our payment accuracy solutions and will embody a tenacious approach to winning deals, driving successful adoption of our payment accuracy solutions, while also excelling in highly technical and strategic competencies. Sponsorship, in any form, is not available for this position. Location: Remote, US Why you want to work on this team: Energized by innovation, transformation and disruption Passionate about working in a space that is complex and disruptive in nature Playing a critical role in supporting Payment Accuracy revenue growth for Availity Motivated to secure customer relationships as a trusted advisor with some of the largest healthcare entities in the country To be qualified for this position you: Bachelor's or advanced degree in Business, Information Technology, healthcare or a related field. A minimum of 5 years of experience working at a health plan, a health technology company serving health plans, or in healthcare consulting serving health plans. Demonstrated success in achieving topline revenue growth. Deep expertise in payment accuracy use cases. Proficiency in claim data processing and data standards (e.g., X12, FHIR) and can speak to its challenges. Excellent communication, negotiation, relationship and presentation skills. Experience working across sales, account management, product and technology teams. Ability to adapt and learn quickly, especially regarding new product features and market needs. Willingness to travel for customer meetings, demos, and industry events. Ability to build trusted relationships with customers and partners. Overseeing the execution of complex multi-phase projects. You will set yourself apart with: Familiar with claims data processing and data standards (e.g., X12, FHIR) Payment Accuracy or Revenue Cycle Management Experience You will be: Driving top-line revenue growth by advancing payment accuracy sales opportunities in close collaboration with sales and account management teams. Serving as a strategic and technical expert during sales engagements, partnering with sales to mature later-stage deals with payers, providers, and health information technology (HIT) partners. Delivering compelling presentations and demos of Availity payment accuracy solutions to current and prospective customers, either independently or alongside the sales team. Pitching payment accuracy solutions and strategy to payer department leaders (claims operations, payment integrity, provider relations), provider leaders (revenue cycle), and HIT partners (technology and operations). Developing solution proposals and crafting solution designs, including technical and data workflow diagrams, tailored to customer architecture and aligned with Availity's payment accuracy solutions. Contributing to RFP responses in collaboration with the growth and proposal management team. Supporting pilot engagements with existing and prospective customers in partnership with product management, presenting detailed analyses relevant to their payment accuracy use cases. Providing subject matter expertise to support customer success by incorporating strong data-driven ROI discussions and financial modeling into consultations with prospects and ongoing engagements, while also developing compelling case studies that aid in revenue retention and customer reference-ability. Advising customers and partners on software solutions, integration strategies, and delivery techniques, supporting implementation with a focus on technical design and functional alignment. Partnering with account management to ensure customer satisfaction, proactively developing risk mitigation strategies when needed. Leveraging deep understanding of targeted payment accuracy use cases to shape discovery and solutioning discussions that drive sales and expand customer adoption. Translating complex technical concepts into accessible language for non-technical audiences, dynamically adjusting communication to build rapport and trust. Collaborating cross-functionally to provide technical and product subject matter expertise to commercial and customer services teams. Availity culture and benefits: Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Recorded Video Pre-Screen Video Interview with Vice President, Product, Payment Accuracy Product Panel Video Interview Sales Panel Video Interview Final Interview with Chief Product Officer Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at *************************** . Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

AssistRx combines technology and talent to improve patient access to specialty therapies. Our solutions connect patients, providers, and life sciences companies to streamline access, affordability, and adherence to vital medications. Join a collaborative and mission-driven team that's transforming the patient support experience. Position Summary The Copay Accounting Specialist is responsible for managing the accounting, cash flow, and financial operations of AssistRx's copay and drug assistance programs. This role ensures financial integrity through accurate reconciliation, ERP transaction management, and close coordination with pharmaceutical manufacturers, internal teams, and third-party payors. The ideal candidate is highly detail-oriented, analytical, and thrives in a fast-paced, compliance-driven environment. Key ResponsibilitiesCash Flow & Funding Management Establish initial escrow funding requirements for new copay programs. Monitor ongoing cash flow for major copay programs and reforecast funding needs as programs evolve. Coordinate with pharmaceutical manufacturers for weekly escrow replenishments and account adjustments. Partner with Copay Support teams on program setup, funding transitions, and closeout activities. Execute and document weekly inter-account transfers to maintain adequate program funding levels. Reconciliation & Financial Reporting Perform weekly reconciliation of escrow and bank balances, promptly resolving discrepancies. Reconcile claims, enrollments, and transaction details across financial and operational systems. Prepare accurate weekly and monthly reports for clients, leadership, and internal stakeholders. Track minimum balance thresholds and escalate funding or collection concerns as needed. ERP & Transaction Management Record and classify copay program transactions within the ERP system to ensure data accuracy. Collaborate with Finance and Accounting teams to maintain timely, accurate reporting across systems. Support month-end close processes and audits with clear financial documentation. Banking Administration Administer online banking platforms, user access, and internal controls. Generate financial reports and data extracts from banking systems for analysis and audits. Requirements Bachelor's degree in Accounting, Finance, or a related discipline required. 2+ years of accounting or financial operations experience; healthcare, pharmaceutical, or reimbursement program experience preferred. Strong understanding of cash flow management, reconciliations, and transaction processing. Proficient in Excel and ERP systems (e.g., NetSuite, Sage Intacct, or similar). Excellent organizational and communication skills with an ability to coordinate across departments. High attention to detail, accuracy, and confidentiality in handling financial data. Familiarity with copay or patient assistance programs a plus. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance Opportunity to impact patient outcomes through data-driven healthcare technology. Collaborative and mission-driven culture that values innovation and continuous learning. Access to cutting-edge cloud technologies and modern data engineering tools. Competitive compensation, comprehensive benefits, and career growth opportunities AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Job Description AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to therapy transforms lives and is achieved through the powerful combination of our people and technology. We leverage advanced custom software, data analytics, and a patient-centered approach to transform medication management into a seamless and efficient process. ***VOTED one of Orlando's BEST PLACES TO WORK three years in a row*** The Pharmacy Technician is responsible for supporting the Pharmacist in the accurate and timely fulfillment of prescriptions. This role encompasses a variety of technical functions, including packaging, inventory management, and record keeping, as well as repetitive or routine tasks associated with prescription processing in a licensed pharmacy setting. The Pharmacy Technician operates in compliance with the rules and regulations established by the Florida State Board of Pharmacy and Federal Pharmacy Law. Job Details Snapshot: Location: AssistRx | 495 Keller Rd | Maitland, FL 32751 Schedule: Monday to Friday Why Choose AssistRx: Competitive Compensation: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Duties and Responsibilities: Perform packaging, labeling, record keeping, and other tasks associated with prescription fulfillment and dispensing. Contact physicians to obtain missing or necessary prescription information. Collect and verify pertinent patient information to ensure accurate processing. Assist the Pharmacist in maintaining procedures and documentation to ensure compliance with state and federal regulations. Adhere strictly to HIPAA regulations to safeguard patient confidentiality. Respond to customer inquiries via phone, providing support with order placement, system navigation, and product location. Accurately count, label, and prepare prescriptions according to established protocols. Maintain a clean, safe, and organized work environment in accordance with regulatory standards. Deliver high-quality customer service, fostering positive relationships with patients at the pharmacy counter. Support inventory management by ensuring timely processing and stock control to improve operational efficiency. Use pharmacy management software for accurate and efficient prescription processing. Assist pharmacists in preparing and dispensing medications to ensure patient safety and satisfaction. Perform other duties as assigned by pharmacy management. Requirements What You Need to Be Successful: High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience. Certificates, licenses and registrations required: Florida Pharmacy Technician required, and National Pharmacy Technician license preferred Computer skills preferred: Microsoft Office (Word, Excel, PowerPoint, Office, Teams) 2-4 years' experience as a pharmacy technician in a licensed pharmacy, preferred. Good communication skills, both written & verbal, preferred. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

AssistRx is a market leader in specialty medication access technology and services. Through a combination of advanced software, data intelligence, and end-to-end patient support solutions, we accelerate therapy initiation and improve patient outcomes for pharmaceutical and biotech partners. As a high-growth, tech-enabled healthcare company, we operate with the rigor of a top-tier investment firm and the agility of a fast-scaling operator-where data, insights, and disciplined capital deployment drive meaningful impact. About the Role The Senior Manager, Strategic Finance & Investments is a high-impact, analytical powerhouse role for someone who thrives at the intersection of strategic finance, investment analysis, and value creation. You will act as a trusted strategic partner to senior executives, owning the models, insights, and investment frameworks that shape the company's long-term strategy, pricing, operational performance, and allocation of capital. This is an individual contributor role with outsized influence-ideal for top performers from investment banking, private equity, management consulting, or corporate development who want meaningful ownership, exposure to senior leadership, and the ability to directly influence decision-making. What You'll LeadStrategic Modeling & Investment Analysis Build and maintain dynamic, multi-scenario financial models to evaluate new initiatives, pricing strategies, product expansion opportunities, and value creation initiatives. Lead ROI analysis and capital allocation recommendations for strategic investments, new offerings, and operational improvements. Partner with executives to quantify strategic options and define the financial implications of key decisions. Performance Analytics & Value Creation Develop and maintain KPI frameworks, dashboards, and portfolio-like performance reporting across service lines. Identify operational levers that drive margin expansion, throughput gains, and long-term EBITDA growth. Provide recurring performance insights to leadership and partner teams to drive accountability and execution. Executive & Board-Level Communication Craft high-quality materials for board meetings, investor discussions, and executive leadership sessions. Distill complex analysis into clear, strategic recommendations to influence senior decision-makers. Support CEO, CFO, and SVP-level requests with rapid analyses and strategic insights. Cross-Functional Partnership Collaborate with Operations, Product, Sales, Data, and Commercial teams to ensure alignment between financial goals and execution plans. Serve as a strategic finance thought partner to business leaders in evaluating performance and scaling opportunities. Mentor junior team members, raising the bar on analysis, modeling, and strategic rigor. Requirements Who You Are Investment-Minded Strategist You bring 4-6+ years of experience in: Investment banking (preferred) Private equity Management consulting Strategic finance at a high-growth, tech-enabled company You think in terms of value creation, return on invested capital, and strategic risk-adjusted decision-making. Analytical Athlete You are fluent in valuation, scenario modeling, and financial architecture. Excel is your primary toolkit for structuring ambiguity and building decision frameworks. You can pressure-test assumptions and build models that withstand executive scrutiny. Executive-Ready Communicator You synthesize complex data into clear narratives and strategic insights. You influence decisions with confidence and credibility. You can operate at high speed without sacrificing accuracy. Builder With an Operator's Mindset You work with urgency, precision, and ownership. You thrive in environments that scale quickly and expect high performance. You enjoy turning ambiguous problems into structured solutions. Required Bachelor's degree in Finance, Economics, Accounting, or related field (MBA/CPA a plus). 4+ years of post-graduate experience in IB, PE, consulting, corporate development, or strategic finance. Deep experience building complex models (3-statement, scenario, valuation, KPI-driven). Advanced Excel and PowerPoint skills. Experience producing materials for C-suite or board audiences. Strong understanding of P&L management, unit economics, ROI frameworks, and capital allocation. Proven ability to influence senior leadership in high-stakes environments. Preferred Experience in healthcare, life sciences, or tech-enabled services. Experience with systems such as NetSuite, Adaptive Insights, or Power BI. Exposure to portfolio operations, commercial strategy, or transformation initiatives. Track record of driving performance improvement in high-growth environments. Travel Occasional travel to Orlando, FL (position is remote-friendly). Why This Role Is Exceptional Strategic visibility - direct partnership with CEO, CFO, COO, and senior executives. PE-caliber work - investment modeling, performance analytics, value creation, and financial strategy. Operator impact - unlike IB/PE roles, you see your analysis turn into real execution. High-growth environment - meaningful influence in a scaling, industry-leading organization. Benefits Meaningful work that improves access to critical therapies and enhances patient outcomes. Collaborative culture where finance is a true strategic partner, not a back-office function. Exposure to executive leadership and high-impact decision-making. Competitive compensation, performance bonuses, and comprehensive benefits. Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization are not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered the property of AssistRx, and no fee will be paid in the event of a hire

Job Description About Us: AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference.... This role is responsible for leading the daily tasks associated with the company's Patient Solutions call monitoring, scoring, and reporting as well as system data entry quality. Within this role, the Quality Assurance Specialist serves customers by identifying, analyzing, and developing improvements in productivity, quality, internal team relationships, and customer service. The Quality Assurance Specialist regularly provides support to the department managers and director to effectively maintain program operations and goals. Conduct a minimum of 8 quality reviews per associate per month. Monitor processes including call handing to ensure program KPIs and established quality guidelines are met. Auditing case records to ensure proper charting and interactions are documented appropriately against the established quality guidelines. Prepare quality score reports by associate, team and/or program for management review on a weekly and monthly basis. Identify service trends and collaborate with management to ensure and promote adherence to Patient Solutions and support guidelines within assigned areas. SME for all aspects of the program(s) to determine areas of concern as well as opportunities to streamline processes and eliminate errors. Upon notification of program enhancements, assist with developing associate training materials and participate in training sessions ensuring associates understand how the program enhancement will impact the quality review/score. Monitoring program AE's and present findings to management for immediate review and reconciliation. Providing support to program team on periodic department audits. Additional responsibilities as needed based on department, program, and project requirements. Requirements Previous call center experience participating in quality call and system audit performance reviews preferred. Previous experience in patient support/patient assistance and/or financial access programs preferred. Bilingual - Spanish preferred. Bachelor's Degree or Registered Nurse (BSN or RN) a plus. COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Benefits About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on to find out how our team members are #TransformingLives. Why Choose AssistRx: Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work a hybrid schedule after 120 days after training. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy! Medical, dental, vision, life, & short-term disability insurance Teledoc services for those enrolled in medical insurance Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Legal insurance Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

At AssistRx, we combine technology and talent to accelerate patient access to therapy. Our advanced hub solutions simplify the patient journey, connect prescribers, pharmacies, and manufacturers, and empower providers to make faster, data-driven decisions. Every day, our team uses data to bridge the gap between patients and the treatments they need. Join us, and be part of a company that transforms data into meaningful outcomes - ensuring that patients get on therapy, stay on therapy, and achieve better health. As a Data Insight Analyst, you'll play a key role in transforming complex data into actionable insights that drive smarter decisions across our organization and client base. You'll not only acquire, manage, and analyze data - you'll also help shape how our internal teams, clients, and partners understand and act on it. In this role, you'll lead electronic data partner onboarding, ensure smooth implementations, and act as the go-to expert for all things data quality. You'll collaborate across departments to ensure data accuracy, accessibility, and strategic value - empowering stakeholders with the information they need to make a measurable impact. What You'll Do Transform Data into Insight: Develop reports, dashboards, and analytics using SQL, Tableau, Excel, and Salesforce data to reveal trends, relationships, and actionable business intelligence. Deliver Data Storytelling: Go beyond numbers by using visualizations and narrative context to explain findings and guide decisions. Ensure Data Excellence: Review and QA all data outputs to ensure accuracy, consistency, and reliability before sharing with internal or external stakeholders. Be a Partner to Clients: Communicate directly with customers to understand their data needs, resolve quality issues, and meet key deadlines. Lead Implementations: Manage the onboarding and configuration of electronic data trading partners, ensuring a seamless setup and successful integration. Maintain Data Quality: Research, identify, and resolve data inconsistencies or anomalies; provide clear documentation and process improvements. Educate and Empower: Lead web-based training sessions with clients and partners on data specifications, helping them understand requirements and best practices. Be the Expert: Stay up to date on evolving data specifications and act as a trusted resource for both internal teams and clients. Requirements Education & Experience Bachelor's degree in Data Analytics, Information Systems, Computer Science, Business, or related field (Master's preferred). 3+ years of experience in a data analyst, data quality, or business intelligence role. Experience in healthcare, pharmacy, or health-tech data environments highly preferred. Proven experience building dashboards and analytics in Tableau and Salesforce. Strong SQL and Excel skills required (advanced functions, queries, lookups, and automation techniques). Familiarity with ETL processes, data mapping, or partner onboarding preferred. Technical Skills Expertise in querying and manipulating large data sets using SQL and other BI tools. Proficiency in data visualization platforms such as Tableau (or comparable tools like Power BI). Understanding of data warehouses, data modeling, and data quality frameworks. Working knowledge of Salesforce reporting and data integrations a plus. Ability to translate business questions into data-driven analyses. Professional Attributes Self-starter who takes initiative and ownership of projects. Exceptional attention to detail and accuracy under tight deadlines. Strong written and verbal communication skills - especially in translating data into clear insights. Client-facing professionalism with the ability to manage multiple stakeholder priorities. Thrives in an entrepreneurial, fast-paced, and evolving environment. Must be extremely responsive, adaptable, and results-oriented with a strong sense of urgency. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Job Description AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference.... The purpose of this position is to help patients get access to the medications and therapies that they need. This role works directly with healthcare providers & insurance plans/payers to gather information about a patient's insurance and the coverage provided for a specific pharmaceutical product. The Insurance Verification Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications. Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures; in a manner that provides the best level of service and quality Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers Verify patient specific benefits and document specifics including coverage, cost share and access/provider options Identify any coverage restrictions and details on how to expedite patient access Document and initiate prior authorization process and claims appeals Report any reimbursement trends or delays in coverage to management Requirements In-depth understanding and experience with Buy & Bill, Major Medical & Pharmacy Benefit Coverage. 2 to 5 years of benefit investigation involving the analysis and interpretation of insurance coverage 3 to 5 years of experience interacting with healthcare providers in regard to health insurance plan requirements Excellent verbal communication skills and grammar Computer literacy/competence Salesforce system experience preferred Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire