Quality Assurance Specialist jobs at AssistRx - 248 jobs

Call Center Quality Assurance Specialist
Assistrx 4.2
Quality assurance specialist job at AssistRx
Job Description About Us: AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference.... This role is responsible for leading the daily tasks associated with the company's Patient Solutions call monitoring, scoring, and reporting as well as system data entry quality. Within this role, the Quality Assurance Specialist serves customers by identifying, analyzing, and developing improvements in productivity, quality, internal team relationships, and customer service. The Quality Assurance Specialist regularly provides support to the department managers and director to effectively maintain program operations and goals. Conduct a minimum of 8 quality reviews per associate per month. Monitor processes including call handing to ensure program KPIs and established quality guidelines are met. Auditing case records to ensure proper charting and interactions are documented appropriately against the established quality guidelines. Prepare quality score reports by associate, team and/or program for management review on a weekly and monthly basis. Identify service trends and collaborate with management to ensure and promote adherence to Patient Solutions and support guidelines within assigned areas. SME for all aspects of the program(s) to determine areas of concern as well as opportunities to streamline processes and eliminate errors. Upon notification of program enhancements, assist with developing associate training materials and participate in training sessions ensuring associates understand how the program enhancement will impact the quality review/score. Monitoring program AE's and present findings to management for immediate review and reconciliation. Providing support to program team on periodic department audits. Additional responsibilities as needed based on department, program, and project requirements. Requirements Previous call center experience participating in quality call and system audit performance reviews preferred. Previous experience in patient support/patient assistance and/or financial access programs preferred. Bilingual - Spanish preferred. Bachelor's Degree or Registered Nurse (BSN or RN) a plus. COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Benefits About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on to find out how our team members are #TransformingLives. Why Choose AssistRx: Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work a hybrid schedule after 120 days after training. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy! Medical, dental, vision, life, & short-term disability insurance Teledoc services for those enrolled in medical insurance Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Legal insurance Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
$57k-85k yearly est. 23d ago

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Quality Assurance Auditor
Mesa Airlines 4.8
Phoenix, AZ jobs
Ensure individuals and agencies who perform maintenance and/or maintenance/fuel related services perform those duties in accordance with Company policies and procedures. Perform audits of contract agencies and vendors that repair, overhaul or perform other maintenance on Company aircraft, engines, appliances or components, inc accordance with Company policies Conduct follow-up audit, as required to ensure problems found during vendor audits are corrected within time limitations specified in the Company's General Procedures Manual Maintain records of audits and findings to document compliance Perform a self-audit checklist to include at least one audit of all locations as indicated on the applicable forms in Appendix A of the Company's General Procedures Manual of each facility on an annual basis Performs other duties as assigned by the Manager of CASS Perform additional tasks as specified in the CASS/Reliability section of the Company's General Procedures Manual Maintain a current listing of contract and on-call maintenance vendors including a current copy of their approved drug program Conduct fuel audits as required in accordance with applicable standards
$71k-104k yearly est. 1d ago
Cx - QA/QC Support Specialist (Electrical)
Vertex Innovations 4.7
Dallas, TX jobs
The Electrical Cx - QA/QC Support Specialist ensures that electrical systems in data center projects meet all quality, safety, and operational requirements. This role combines proactive oversight with responsive problem-solving to ensure that power distribution, grounding, and protection systems are properly designed, installed, tested, and commissioned according to owner expectations, safety standards, and industry best practices. Due to the hazards associated with electrical systems, the specialist supports and coordinates closely with the Energy Marshal, confirming all pre-energization verifications and documentation are complete before startup. Working collaboratively with contractors, engineers, and customer teams, the specialist maintains professionalism under pressure and encourages a cooperative, improvement-oriented culture. The ideal candidate brings deep experience in electrical commissioning, strong safety awareness, and excellent communication and analytical skills. Location: This position is considered remote work, but you are required to be on-site at various client project sites each week as assigned. Key Responsibilities: Commissioning Activities Ensure all electrical systems are installed, tested, and performing in accordance with project specifications, design intent, and applicable codes and standards. Review Factory Acceptance Test (FAT) results for major equipment and track closure of open or deferred items with vendors and site teams prior to functional testing. Conduct proactive inspections through L1-L3 phases to confirm proper handling, installation, and readiness of equipment such as switchgear, PDUs, UPS systems, transformers, and generators. Verify that pre-functional and startup testing (L3) are properly executed and documented by trade contractors, ensuring all Lockout/Tagout (LOTO) and energization activities are coordinated with the site Energy Marshal. Validate integration between electrical, mechanical, and control systems, and oversee corrective actions through retesting prior to handoff to commissioning. Documentation and Reporting Prepare, maintain, and track QA/QC documentation-including inspection reports, checklists, MOPs, and test verification forms-within approved customer platforms. Compile and submit comprehensive commissioning reports and turnover packages that include test results, lessons learned, and as-built documentation. Collaboration and Communication Coordinate daily with project managers, design engineers, contractors, and client representatives to align quality and commissioning activities with project milestones. Participate in commissioning meetings, site walkdowns, and coordination sessions to report progress and identify potential risks or delays. Communicate findings constructively and participate in coordination meetings to report QA/QC progress, readiness, and safety verification prior to energization. Quality Assurance Perform field inspections to verify conformance with drawings, specifications, and best practices, emphasizing electrical safety and energization readiness. Identify and document non-conformances, recommend corrective actions, and support procedural improvements to enhance safety, efficiency, and reliability. System Turnover & Handoff Support Support commissioning handoff from L3 to L4, coordinating documentation and verifying closeout deliverables. Collect and verify O&M manuals, training materials, warranties, and attic stock for turnover to operations. Assist in scheduling and pre-coordination of training for operations staff. Qualifications: Education: Bachelor's degree in Electrical Engineering or a related field. Equivalent experience may be considered. Relevant certifications, such as Certified Commissioning Professional (CCP), Professional Engineer (PE), or LEED Accredited Professional, are a plus. Experience: Minimum of 5 years of experience in electrical systems commissioning, preferably in data centers or mission-critical facilities. Expertise in electrical distribution systems, including low, medium, and high-voltage equipment. Familiarity with industry standards and codes, such as IEEE, NEC, NFPA, and NETA. Skills: Strong technical knowledge of electrical system design, operation, and testing. Proficient in commissioning and project management software, such as Cx Alloy, Bluebeam, Procore, or similar platforms. Excellent problem-solving and analytical skills. Strong verbal and written communication skills. Ability to manage multiple priorities in a dynamic, fast-paced environment. Working Conditions: Regular travel to data center project sites. Ability to work in construction and industrial environments, including exposure to varying temperatures, noise levels, and confined spaces. May require extended hours during critical project phases. Compensation: $80,000 - $130,000, dependent on experience and location Health Benefits: Medical, Dental, Vision, LTD/STD, Life-AD&D Retirement: 401(k), discretionary Pension & Profit sharing, subject to Plan documents 15 days paid time off (prorated based on start date) and 8 holidays About Vertex Vertex Innovations, Inc. is a Colorado company founded in 2003 by Wayne and Erica Smith. "We could see where the future of communications was heading and wanted to take our passion and skill to build the nation's telecommunications infrastructure." Since those early days, Vertex Innovations has managed the buildout of today's wireless and fiber networks connecting millions of Americans and improving their daily lives. Our mission is to utilize our talents, experience, knowledge, and determination to create a connected society where everyone has the opportunity to foster meaningful connections, acquire knowledge, and make a positive impact on society. At Vertex, these Core Values created by our team serve as our guide in shaping today's connected society. Integrity - To move through the world with honesty and truth empowering our employees, clients and communities through our words and actions. Accountability - To take full ownership and responsibility in our roles as we serve our company, clients and communities. Commitment - To stand behind our word and our promises Respect - To embrace and honor the individuals, clients, and companies in their contribution to the work that we create together through our interactions, conversations and our way of being. Performance - To allow ourselves to be measured by our commitments and be accountable for every action to our employees, clients, and communities. VERTEX Innovations, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$36k-59k yearly est. 48d ago
Cx - QA/QC Support Specialist (Mechanical))
Vertex Innovations 4.7
Dallas, TX jobs
The Mechanical Cx / QA/QC Support Specialist ensures that mechanical systems in data center projects meet all quality, safety, and operational requirements. This role combines proactive oversight with reactive problem-solving to verify that systems are properly designed, installed, tested, and commissioned in accordance with owner expectations and industry standards. Working collaboratively with trade partners, engineers, and customer teams, the specialist maintains professionalism under pressure and fosters a cooperative, improvement-driven culture. The ideal candidate has deep experience in mechanical system commissioning, a strong grasp of data center operations, and excellent communication and analytical skills. Location: This position is considered remote work, but you are required to be on-site at various client project sites each week as assigned. Key Responsibilities: Commissioning Activities Ensure all mechanical systems are installed, tested, and performing in accordance with project specifications, design intent, and applicable standards. Review Factory Acceptance Test (FAT) documentation for major equipment; track and verify closure of all open or deferred punch items through coordination with vendors and site teams before functional testing. Audit GC and trade inspection checklists for accuracy and completeness, and perform independent QA/QC inspections with full documentation of findings. Develop and maintain commissioning plans, schedules, and test procedures for mechanical systems. Verify that pre-functional and startup testing (L3) activities are properly executed and documented by trade contractors. Validate system integration and interoperability between mechanical, electrical, and control systems. Identify deficiencies and manage corrective actions through retesting and verification prior to turnover to the commissioning team. Documentation and Reporting Prepare, maintain, and track QA/QC documentation and test records-including checklists, MOPs, and startup reports-within the approved customer platforms. Compile and submit comprehensive commissioning reports and turnover packages that include test results, lessons learned, and as-built documentation. Collaboration and Communication Coordinate daily with project managers, design engineers, contractors, and client representatives to align quality and commissioning activities with project milestones. Participate in commissioning meetings, site walkdowns, and coordination sessions to report progress and identify potential risks or delays. Quality Assurance Perform ongoing inspections to verify that mechanical installations conform to drawings, specifications, and industry best practices. Identify and document non-conformance issues, recommending corrective and preventive measures. Support the development and implementation of project-specific QA/QC programs and procedures to maintain consistency and quality throughout construction and commissioning. System Handover and Training Support the handover of mechanical systems to operations by verifying completion of documentation, O&M manuals, and closeout requirements. Assist in collecting and organizing attic stock, spare parts, and warranty information for turnover. Coordinate and assist with operations staff training, ensuring all system information and procedures are accurately conveyed to facility teams. Qualifications: Education: Bachelor's degree in Mechanical Engineering or a related field. Equivalent experience may be considered. Relevant certifications, such as Certified Commissioning Professional (CCP), ASHRAE Commissioning Process Management Professional (CPMP), or LEED Accredited Professional, are a plus. Experience: Minimum of 5 years of experience in mechanical systems commissioning, preferably in the data center or mission-critical facilities sector. Extensive knowledge of mechanical systems, including HVAC, chilled water systems, and airflow management. Familiarity with industry standards and guidelines, such as ASHRAE, SMACNA, and NFPA. Skills: Strong understanding of mechanical system design, installation, and operation. Proficient in using commissioning and project management tools, such as Cx Alloy, Bluebeam, Procore, or similar platforms. Excellent problem-solving and analytical skills. Strong verbal and written communication skills. Ability to work independently and collaboratively in a fast-paced environment. Working Conditions: Frequent travel to data center project sites. Ability to work in construction and industrial environments, including exposure to varying temperatures and noise levels. May involve extended hours during critical project phases. Compensation: $80,000 - $130,000, dependent on experience and location Health Benefits: Medical, Dental, Vision, LTD/STD, Life-AD&D Retirement: 401(k), discretionary Pension & Profit sharing, subject to Plan documents 15 days paid time off (prorated based on start date) and 8 holidays About Vertex Vertex Innovations, Inc. is a Colorado company founded in 2003 by Wayne and Erica Smith. "We could see where the future of communications was heading and wanted to take our passion and skill to build the nation's telecommunications infrastructure." Since those early days, Vertex Innovations has managed the buildout of today's wireless and fiber networks connecting millions of Americans and improving their daily lives. Our mission is to utilize our talents, experience, knowledge, and determination to create a connected society where everyone has the opportunity to foster meaningful connections, acquire knowledge, and make a positive impact on society. At Vertex, these Core Values created by our team serve as our guide in shaping today's connected society. Integrity - To move through the world with honesty and truth empowering our employees, clients and communities through our words and actions. Accountability - To take full ownership and responsibility in our roles as we serve our company, clients and communities. Commitment - To stand behind our word and our promises Respect - To embrace and honor the individuals, clients, and companies in their contribution to the work that we create together through our interactions, conversations and our way of being. Performance - To allow ourselves to be measured by our commitments and be accountable for every action to our employees, clients, and communities. VERTEX Innovations, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$36k-59k yearly est. 48d ago
Clinical Quality Assurance Specialist
ALS 4.5
Phoenix, AZ jobs
ALS is one of the world's largest and most diversified testing and technical services providers, with sites strategically located in more than 350 locations, in 55 countries, and on six continents providing accurate and timely services to clients in the life sciences, food, pharmaceutical and minerals market sectors, with employees located in multiple sites across the USA. Our corporate headquarters is in Brisbane, Australia however we have a Global Operations (Corporate) center in Houston, Texas. About the position ALS has an excellent opportunity for a Clinical Quality Assurance Specialist. The Clinical QA Specialist administers routine QA activities directly related to data, and final report, review and approval in the Clinical Department. The Clinical QA Specialist assists the Clinical Quality Assurance department and ALS QA Director on special projects. This position is based at our ALS Clinical office in Phoenix, AZ however some travel may be required to the other clinical sites (5-10% travel). This full time position will report directly to the Quality Assurance Director. The Clinical QA Specialist may also work closely with the Clinical Director to ensure the research studies are conducted under company SOP's and to Good Clinical Practice guidelines. Responsibilities Shift: Full time, onsite, 40 hours a week, Monday to Friday - working hours 8:00 a.m. to 5:00 p.m. The successful candidate will be responsible for (but not limited to): Review of raw data and associated clinical reports for accuracy and compliance. Final report review and QA release. Assist with the administration of the controlled document system, including standard operating procedures, protocols, forms, and supporting documents. Assist with maintenance of archives of completed clinical notebooks, study files and master documents, including interactions with external archival storage facilities, as necessary. Assist with set-up of new employees Perform review / approval of Deviations, Corrective / Preventive Action (CAPA) proposals and other quality related requests as assigned. Assist with internal audits as assigned and follow up with recommendations and corrective actions. Ensure all procedures applicable to Clinical Operations are followed. Perform all duties following current SOP's. Work with QA Management on special projects as assigned. Qualifications To be successful in the key role, you must demonstrate the following: Life Science Bachelor's Degree (Biology, Chemistry) Minimum of two (2) years of relevant experience in a clinical or quality-oriented role, preferably within an FDA regulated industry. Experience in GMP and GCP. Reliable with a strong commitment to quality. Multi-tasking and team player. Organized, detail oriented, competent, and responsible. Good technical writing and communication skills. ALS offers a comprehensive benefits package that includes: Health Coverage: Medical, Dental, and Vision Retirement Plan: 401(k) and Roth contributions with a company match after 6 months of employment Paid Time Off, Vacation Company paid Life Insurance Company paid Short Term and Long Term Disability Other: Ancillary benefits We would like to thank everyone for their interest in ALS but only candidates selected for an interview will be contacted. "ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society" ALS is a VEVRAA Federal Contractor. EOE AA Minority, Female, Veteran, Individuals with Disabilities Click Here to view the EEO is the Law poster Click Here to view the FMLA Law poster Click Here to view the EPPA Law Poster Click Here to view the Pay Transparency Provision Click Here to view company E-Verify Participation Poster
$57k-84k yearly est. Auto-Apply 60d+ ago
Bilingual Customer Quality Specialist
ASM Research 4.2
Remote
The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases, interactions and evaluates them for compliance with standardized process requirements in both English and Spanish languages. Key Responsibilities: The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them for compliance with standardized process requirements. Requirements may include soft skills in phone calls, clear communication in emails, and an adherence to directive in case work. Based on the review, the Quality Analyst provides a concise written analysis of the work reviewed along with feedback and coaching recommendations to improve the performance of the program. Required minimum qualifications: Bachelor's Degree or equivalent OR 4 years of relevant experience in lieu of degree. Experience following defined processes. Must be a US Citizen or Authorized to work in the US (if not a citizen) and a resident of the US for at least 3 years within the last 5 years. Must have fluent written and verbal English and must be fluent verbal Spanish. Candidates that do not meet the required qualifications will not be considered Preferred qualifications: Experience with CMS's 1095-A Advanced proficiency with MS Office including SharePoint, Teams, Excel, Word, and PowerPoint Strong verbal and written communication skills Familiarity with process improvement systems such as Lean Six Sigma, Agile, and others. Previous Federal Government experience.
$57k-80k yearly est. 1d ago
Orion Quality Assurance Specialist 2 (#3938845)
Apt Research 3.9
Cocoa Beach, FL jobs
APT Research is hiring an Exploration Ground Systems (EGS) Orion Quality Assurance Specialist 2 on the KSC Safety and Mission Assurance Support Services (SMASS IV) contract at Kennedy Space Center, FL. This person will perform quality assurance direct Government Mandatory Inspection Points (GMIPs), oversight/ insight surveillances, and provide QAS support to EGS Orion Program in SA-F division. APT is an employee-owned engineering services company specializing in conducting safety and quality analyses for the U.S. Government. APT offers competitive salaries, advancement opportunities that match your professional development interest, and excellent benefits including being voted as the best place for working parents. Our employees are owners, each share in the commitment to deliver safe, reliable, and innovative Analysis, Planning, & Test Solutions and services that exceed expectations, build employee pride of ownership, and optimize shareholder value. Responsibilities: Perform insight/oversight of processing for the Orion Program. This effort will be focused on processing critical flight hardware and Ground System Equipment (GSE). Work with a variety of systems such as mechanical, electrical, hydraulic, and pneumatic Perform Government Mandatory Inspection Points (GMIPs) and tracks associated nonconformances Identifies quality & safety issues and potential concerns that need to be documented and addressed Monitoring of contractor processing schedule to identify operations containing key processes that can be targeted for surveillance inspections and inline assessments Performs inspections, surveillance, and requirement compliance while overseeing fabrication, assembly, test, and checkout of aerospace flight hardware and GSE Performs acceptance of flight hardware/GSE, receiving inspections, and review of Acceptance Data Packs Required Experience/Education: Education: High School Diploma Experience: 4 years of Quality Assurance experience with complex systems Background in aerospace industry or military experience Familiarity with systems used on aerospace or aircraft vehicles Excellent verbal and written communication skills Must be able to interact and develop excellent working relationships with various customers, peers, and management within and outside of KSC S&MA Organization Security Clearance Requirement: Must be able to qualify for an unescorted badge (US Citizen required) and be able to pass a background investigation & drug test. Preferred Experience: Quality background with experience overseeing operations associated with complex systems (i.e. mechanical, electrical, hydraulic, etc.) Ability to read/ interpret drawings, requirements, specifications Experience monitoring & evaluating contractor processing activities Experience auditing Quality Management Systems (performing audits, compliance, and requirements assessments) Technical experience with aerospace industry or military work experience with mechanical, electrical, hydraulic, and other system utilized on aircraft or aerospace vehicles Proficiency with computers, Microsoft Office Suite: Word, Excel, PowerPoint, etc. Ability to work with electronic processing/data systems for the processing of flight hardware documentation Essential Job Functions: Work Environment: Office environment and KSC Flight hardware and Ground support Testing Facilities Requires ability to provide clear, concise, accurate, and timely communication, both verbally and written Ability to interact professionally with coworkers, management, and customers Travel Requirements: Requires ability to travel domestically (within the U.S.) Physical Requirements: Requires sitting for extended periods of time at a workstation / desk Ability to climb stairs and standing for extended periods of time Ability to lift >15 lbs. Other Essential Functions: Ability to work independently with minimal supervision, make rational decisions, and to exercise good judgement Work attire must be appropriate for the position and must not impose a safety risk / hazard to the employee or others EOE/Minorities/Females/Veterans/Disabled APT Research is an Equal Opportunity Employer and pro vides reasonable accommodations for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address, ******************* and/or phone number ************** to contact us about your interest in employment with APT Research, Inc. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. APT Research, Inc. participates in E-Verify.
$50k-84k yearly est. 11d ago
Orion Quality Assurance Specialist 2
Apt Research, Inc. 3.9
Cocoa Beach, FL jobs
Job Description APT Research is hiring an Exploration Ground Systems (EGS) Orion Quality Assurance Specialist 2 on the KSC Safety and Mission Assurance Support Services (SMASS IV) contract at Kennedy Space Center, FL. This person will perform quality assurance direct Government Mandatory Inspection Points (GMIPs), oversight/ insight surveillances, and provide QAS support to EGS Orion Program in SA-F division. APT is an employee-owned engineering services company specializing in conducting safety and quality analyses for the U.S. Government. APT offers competitive salaries, advancement opportunities that match your professional development interest, and excellent benefits including being voted as the best place for working parents. Our employees are owners, each share in the commitment to deliver safe, reliable, and innovative Analysis, Planning, & Test Solutions and services that exceed expectations, build employee pride of ownership, and optimize shareholder value. Responsibilities: Perform insight/oversight of processing for the Orion Program. This effort will be focused on processing critical flight hardware and Ground System Equipment (GSE). Work with a variety of systems such as mechanical, electrical, hydraulic, and pneumatic Perform Government Mandatory Inspection Points (GMIPs) and tracks associated nonconformances Identifies quality & safety issues and potential concerns that need to be documented and addressed Monitoring of contractor processing schedule to identify operations containing key processes that can be targeted for surveillance inspections and inline assessments Performs inspections, surveillance, and requirement compliance while overseeing fabrication, assembly, test, and checkout of aerospace flight hardware and GSE Performs acceptance of flight hardware/GSE, receiving inspections, and review of Acceptance Data Packs Required Experience/Education: Education: High School Diploma Experience: 4 years of Quality Assurance experience with complex systems Background in aerospace industry or military experience Familiarity with systems used on aerospace or aircraft vehicles Excellent verbal and written communication skills Must be able to interact and develop excellent working relationships with various customers, peers, and management within and outside of KSC S&MA Organization Security Clearance Requirement: Must be able to qualify for an unescorted badge (US Citizen required) and be able to pass a background investigation & drug test. Preferred Experience: Quality background with experience overseeing operations associated with complex systems (i.e. mechanical, electrical, hydraulic, etc.) Ability to read/ interpret drawings, requirements, specifications Experience monitoring & evaluating contractor processing activities Experience auditing Quality Management Systems (performing audits, compliance, and requirements assessments) Technical experience with aerospace industry or military work experience with mechanical, electrical, hydraulic, and other system utilized on aircraft or aerospace vehicles Proficiency with computers, Microsoft Office Suite: Word, Excel, PowerPoint, etc. Ability to work with electronic processing/data systems for the processing of flight hardware documentation Essential Job Functions: Work Environment: Office environment and KSC Flight hardware and Ground support Testing Facilities Requires ability to provide clear, concise, accurate, and timely communication, both verbally and written Ability to interact professionally with coworkers, management, and customers Travel Requirements: Requires ability to travel domestically (within the U.S.) Physical Requirements: Requires sitting for extended periods of time at a workstation / desk Ability to climb stairs and standing for extended periods of time Ability to lift >15 lbs. Other Essential Functions: Ability to work independently with minimal supervision, make rational decisions, and to exercise good judgement Work attire must be appropriate for the position and must not impose a safety risk / hazard to the employee or others EOE/Minorities/Females/Veterans/Disabled APT Research is an Equal Opportunity Employer and pro vides reasonable accommodations for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address, ******************* and/or phone number ************** to contact us about your interest in employment with APT Research, Inc. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. APT Research, Inc. participates in E-Verify. Job Posted by ApplicantPro
$50k-84k yearly est. 14d ago
Quality Systems Specialist (Experienced or Senior)
Jeppesen 4.8
Miami, FL jobs
Company: The Boeing Company The Boeing Test and Evaluation Quality Team is looking for a Quality System Specialist to join our Commercial Training Solutions team in Miami, FL. Their primary responsibility will be to maintain quality directives and ensure compliance with the quality management system standards. Some travel might be required less than 10% of the time. Our teams are currently hiring for a broad range of experience levels including Experienced and Senior Level Quality System Specialist. Position Responsibilities: Leads Quality reviews of proposals, contracts, regulatory, program and customer requirements ensuring early quality involvement in program development Develops Quality budget and cost estimates Leads multi-function, multi-site groups to develop company directives, policies, processes, procedures and metrics to assure program, contract, customer, regulatory requirements, international standards and working agreements are deployed Leads stakeholders in analysis of process data, metrics, models and flows to identify root cause of complex problems and development and implementation of preventive or corrective actions Conducts research, compiles and analyzes performance reports and process control statistics to continuously improve process capability Conducts quality source selection and process capability assessments of suppliers' ability to meet program quality requirements and support business decisions Develops Quality criteria for supplier source selection and a coordinated response for review and approval by senior management Develops scope, schedule, plans and leads hardware, software and system level audits to determine compliance with quality management system standards, configuration assurance, related business, regulatory and customer requirements, and reports results to management Trains senior management on preparation for third party audits Analyzes data to provide material review dispositions for complex nonconforming materials, parts and equipment Assists in the development of new standard repairs for nonconforming materials, parts and equipment Works under minimal direction Basic Qualifications (Required Skills/Experience): 3+ year of experience working with and supporting Quality Management System (QMS) 3+ years of experience working with quality and/or manufacturing data systems Preferred Qualifications (Desired Skills/Experience): Level 4: 5 or more years' related work experience or an equivalent combination of education and experience Bachelor's degree or higher Experience working with AS9100 and/or similar QMS standard Experience leading or managing projects that involved cross-functional or cross-business unit teams Experience conducting/leading Quality Management Systems (QMS) Audits Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range for Experienced (Level 3): $88,400 - $119,600 Summary Pay Range for Senior level (Level 4): $108,800 - $147,200 Language Requirements: Not Applicable Education: Not Applicable Relocation: This position offers relocation based on candidate eligibility. Export Control Requirement: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)
$108.8k-147.2k yearly Auto-Apply 3d ago
Quality Assurance Specialist
Heico 4.5
Hollywood, FL jobs
For more than 65 years, HEICO Corporation has thrived by serving niche segments of the aviation, defense, space and electronic industries by providing innovative and cost-saving products and services. HEICO's high energy culture focuses our Team Members' on providing high quality products and services to our customer base. Our leadership approach creates a dynamic environment that continually challenges our Team Members to perform at their best. For four consecutive years, Forbes Magazine ranked HEICO as one of the 200 "Best Small Companies." HEICO Corporation offers competitive compensation, paid vacation and holidays, an excellent 401K plan with company match, and medical, dental, life, and disability insurance. ROLE: As a Quality Assurance Specialist, you will join a team of professionals within the Technical Services (TS) organization, who provide quality and engineering oversight, guidance, and assistance to Business Units (BUs) within HEICO Parts Group (HPG). In this role, you will perform mainly quality assurance tasks such as BU compliance audits to FAA regulations, corporate policies and industry standards. You may be required to support quality control and process excellence tasks/projects. This position will have significant interaction with BUs at different levels of the organization. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: CORE RESPONSIBILITIES: Develop and maintain mutually trustful relationships with the Technical Services team, and BU personnel. Assess BU compliance to HPG quality manual and policies, FAA regulations, corporate policies through a combination of desk reviews and onsite audit activities. Classification of nonconformances and audit report generation. Conduct risk analysis for identified non-conformances. Facilitation of, and accountable for closure of Corrective and Preventive Actions arising from audit activities. Ensure awareness of HPG corporate requirements at BU. Promote a quality driven culture throughout the organization by applying effective quality practices and standards. Continuously improve HPG quality auditing tools and practices. Continually provide feedback on HPG Quality documentation to ensure compliance with regulatory requirements, and alignment with business conditions. Facilitate implementation of changes warranted from the feedback. BU QUALITY CONSULTATION TYPE RESPONSIBILITIES: Capture and flow best practices to BUs, and to the extent possible, harmonize BU implementation of these practices, including inspection methodologies. Act as a process compliance/quality assurance consultant to BU enabling a culture of collaboration and utilizing best practices. Create training material and conduct training on quality assurance topics for Bus. May be required to assist in developing quality inspection plans to help BUs streamline inspection methodologies. TEAM SUPPORT: Support HPG Quality Director in driving closure for customer complaints, analyzing trends, leading root cause and corrective actions to address defect trends. Also help with tracking waivers and mitigation plans as required. Conduct risk analysis for the identified defect trends in partnership with key BU and TS personnel Support HPG Quality Director in establishing and monitoring BU quality performance indicators based on audit results and risk analysis. Perform additional tasks as required and assigned by the supervisor Supervisory Responsibilities: N/A
$57k-86k yearly est. 1d ago
Quality Assurance Specialist
Heico Corp 4.5
Hollywood, FL jobs
For more than 65 years, HEICO Corporation has thrived by serving niche segments of the aviation, defense, space and electronic industries by providing innovative and cost-saving products and services. HEICO's high energy culture focuses our Team Members' on providing high quality products and services to our customer base. Our leadership approach creates a dynamic environment that continually challenges our Team Members to perform at their best. For four consecutive years, Forbes Magazine ranked HEICO as one of the 200 "Best Small Companies." HEICO Corporation offers competitive compensation, paid vacation and holidays, an excellent 401K plan with company match, and medical, dental, life, and disability insurance. ROLE: As a Quality Assurance Specialist, you will join a team of professionals within the Technical Services (TS) organization, who provide quality and engineering oversight, guidance, and assistance to Business Units (BUs) within HEICO Parts Group (HPG). In this role, you will perform mainly quality assurance tasks such as BU compliance audits to FAA regulations, corporate policies and industry standards. You may be required to support quality control and process excellence tasks/projects. This position will have significant interaction with BUs at different levels of the organization. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: CORE RESPONSIBILITIES: * Develop and maintain mutually trustful relationships with the Technical Services team, and BU personnel. * Assess BU compliance to HPG quality manual and policies, FAA regulations, corporate policies through a combination of desk reviews and onsite audit activities. * Classification of nonconformances and audit report generation. * Conduct risk analysis for identified non-conformances. * Facilitation of, and accountable for closure of Corrective and Preventive Actions arising from audit activities. * Ensure awareness of HPG corporate requirements at BU. * Promote a quality driven culture throughout the organization by applying effective quality practices and standards. * Continuously improve HPG quality auditing tools and practices. * Continually provide feedback on HPG Quality documentation to ensure compliance with regulatory requirements, and alignment with business conditions. Facilitate implementation of changes warranted from the feedback. BU QUALITY CONSULTATION TYPE RESPONSIBILITIES: * Capture and flow best practices to BUs, and to the extent possible, harmonize BU implementation of these practices, including inspection methodologies. * Act as a process compliance/quality assurance consultant to BU enabling a culture of collaboration and utilizing best practices. * Create training material and conduct training on quality assurance topics for Bus. * May be required to assist in developing quality inspection plans to help BUs streamline inspection methodologies. TEAM SUPPORT: * Support HPG Quality Director in driving closure for customer complaints, analyzing trends, leading root cause and corrective actions to address defect trends. Also help with tracking waivers and mitigation plans as required. * Conduct risk analysis for the identified defect trends in partnership with key BU and TS personnel * Support HPG Quality Director in establishing and monitoring BU quality performance indicators based on audit results and risk analysis. * Perform additional tasks as required and assigned by the supervisor Supervisory Responsibilities: N/A EDUCATION: * Bachelor's in Science (BS) in industrial or Mechanical Engineering or related field from an accredited college or university and/or combination of education and experience preferred. EXPERIENCE: * At least 5 years product realization experience; scope should include Design, Process Design and Development, Process Analysis, Source Substantiation, Quality Planning and First Article Inspection reviews. * Aerospace product quality experience HIGHLY preferred. CERTIFICATES, LICENSES, REGISTRATIONS * ASQ Certified Quality Engineer certification desirable. * ASQ Certified Quality Auditor certification desirable. * SAE AS9100 Internal Auditor certification desirable. * Six Sigma Green Belt certification desirable. KNOWLEDGE, SKILLS OR ABILITIES * Deep understanding of quality management principles and practices such as ISO 9001, AS9100, etc. * Ability to interpret requirements to verify drawing and quality requirements and determine conformance of inspection outcomes. Proficient in Drawing Interpretation per ASME Y14.5 and GDnT practices. * Knowledge of bench layouts/various inspection methodologies * FAA Orders and Policies, Advisory Circulars, Service Difficulty Reports and Airworthiness Directives: Ability to effectively interpret content to provide oversight and guidance. * Approachable with high level of emotional intelligence, awareness of political landscapes with the ability to negotiate effectively. * Ability to effectively communicate, written and verbally, at all levels, lead meetings, discussions. * Must thrive in a team oriented and deadline driven environment. * Familiarity with Microsoft Office suite, SharePoint and Adobe Acrobat. * Ability to define problems, collect and analyze data, establish facts, and draw valid conclusions. * Understanding of various business functions and cross group dependencies/relationships. * Organized and detail-oriented with the ability to prioritize multiple assignments. * Stay current with industry best practices * Ability to become accredited in two of the following within the first 12 months of service: Certified Quality Engineer, Certified Quality Auditor, and/or AS9100 Internal Auditor. PHYSICAL DEMANDS * While performing the duties of this job, the Team Member is regularly required to sit; use hands to finger, handle, or feel; talk or hear; and occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. The Team Member must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT * Office environment, phone/computer work, low noise level except when on the manufacturing floor where it will be medium to high level. * Must be willing and able to travel (up to 25%) to BU or facilities, sometimes at short notice.
$57k-86k yearly est. 17d ago
Quality Assurance Specialist
Microtech 4.0
Orlando, FL jobs
MicroTech is currently seeking a Quality Assurance Specialist to support the Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you the opportunity to be part of a cohesive and dynamic team providing mission critical support. Responsibilities Responsible for the planning, configuration, testing, and implementation of all operational changes to create the release package for the delivery of, or changes to, the designated service. Manages all aspects of the end-to-end release process. Ensures coordination of build and test environments teams and release teams (as applicable). Ensure teams follow the organization's established policies and procedures. Provides configuration management planning. Provides support to the configuration change Operational and approval process. Supports the quality assurance process audits. Provide management reports on release progress. Responsible for service roll out planning including method of deployment and plans communication implementation in coordination with the CBP Change Operational Process. Qualifications Relevant certifications such as ITIL v3, CCNA, CCNP, CompTIA, Change Management Bachelor's degree in related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications. A minimum eight (8) Plus years of experience in equivalent technical field General Information MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) and experienced provider of information technology and communications. MicroTech offers a wide range of professional services focused on providing cutting-edge solutions with the customer at the forefront of every decision we make. Solving complex business challenges is our passion - we provide effective, practical solutions that can increase productivity, and decrease costs. MicroTech has developed a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001:2015 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL management qualified business processes. We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. As an employee, you are surrounded by intelligent, driven colleagues and have the benefit of a culture that is focused on bringing out the best in everyone. Our benefits include: • Insurance (medical, dental vision) • Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service) • 401k Plan with Employer Matching Contribution • 11 Company-Paid Holidays • Tuition Assistance • Voluntary Benefit Programs • Corporate Discounts MicroTech is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classes. We can recommend jobs specifically for you! Click here to get started.
$61k-87k yearly est. Auto-Apply 58d ago
QA Specialist
Paradox 4.3
Scottsdale, AZ jobs
At Paradox, our mission is to share our passion for people, deliver magical talent experiences, and drive talent obsession in organizations around the world. We're a Scottsdale-based startup revolutionizing recruiting through the power of assistive intelligence. Our flagship product, Olivia, is the AI assistant helping companies to transform global talent experience. Job Description Understand testing requirements Test to those requirements Give test results and feedback Qualifications You know how to test software stuffs Additional Information Why You Should Work at Paradox: We code stuff, and then we test stuff, and then we deploy it
$57k-86k yearly est. 46d ago
Director of Quality Assurance (QA) - Pharmaceutical
Smart IMS 3.7
Chandler, AZ jobs
The Director of Quality Assurance provides strategic leadership and direction for all aspects of Client's quality systems, compliance, and regulatory operations. This role ensures adherence to FDA, DEA, cGMP, and USP regulations while fostering a strong culture of quality across the organization. Job Description Key Responsibilities: Lead and manage the Quality Assurance department, including quality systems, document control, and compliance functions. Serve as the company's primary quality authority for all cGMP-related matters, including product release and regulatory inspections. Oversee batch review, deviation investigations, CAPA programs, and change controls. Ensure adherence to 21 CFR Parts 210/211, USP / , and other applicable regulations. Lead and support external audits, including FDA, DEA, and State Board of Pharmacy inspections. Collaborate with Manufacturing, QC, Validation, and Regulatory Affairs to maintain compliance throughout the product lifecycle. Review and approve SOPs, validation protocols, and quality-related documentation. Establish and maintain an effective Quality Management System (QMS) and metrics tracking program. Drive initiatives for continuous improvement and risk mitigation across quality processes. Qualifications Required: Bachelor's degree in chemistry, Microbiology, Pharmacy, or related scientific field. Minimum 10+ years of progressive Quality Assurance experience in pharmaceutical manufacturing, with at least 5 years in sterile injectable or aseptic operations. In-depth knowledge of FDA, cGMP, USP, and ICH guidelines. Oversee batch review, deviation investigations, CAPA programs, and change controls. Ensure adherence to 21 CFR Parts 210/211, USP / , and other applicable regulations. Lead and support external audits, including FDA, DEA, and State Board of Pharmacy inspections Additional Information All your information will be kept confidential according to EEO guidelines.
$114k-169k yearly est. 12h ago
SAP QA Manager
E Pro Consulting 3.8
Orlando, FL jobs
E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website ****************** Job Title : SAP Test Manager Location : Orlando, FL Job Type : Permanent Full Time Job Description: • SAP Testing Management • Define testing strategy • Define entry exit criteria for each test phase • Prepare test plan • Drive test preparation activities (test script, test data, etc) • Drive test execution • Monitor defects and their resolution • Report testing status • Obtain sign off for test phase closure • SAP SD & Project systems (Exposure) • Understanding key concepts of SAP SD - master data objects, quotations, sales documents, SD enterprise structure • Understanding of key concepts of SAP PS - Project simulation, WBS, easy cost planning and PS master data objects General SAP Understanding • Critical master data like material master, BOMs etc • Awareness on SAP authorization concept • Understanding of ABAP concepts and interface concepts like BAPI, RFC, IDOCs etc • Ability to lead a large team • Drive and lead integration testing • Monitor and track defect resolution • Prepare & present status reports • Able to work under pressure and tight deadlines • Multi-tasking abilities • Ability to lead a large pool of functional team during testing • Strong team management skills • Ability to high impact communication • Ability to coordinate and work in an onsite-offshore environment. Drive the offshore team for testing effectively • To be the SPOC for all testing phases of all project streams • Chair the defect resolution meeting • Ensure seamless and smooth coordination between various test phases • Propose suitable alternate options and facilitating the final decision wrt test planning & test execution • Provides input to the preparation of project plan by prioritizing the work effort to ensure proper prioritization Additional Information All your information will be kept confidential according to EEO guidelines.
$74k-100k yearly est. 60d+ ago
SAP QA Manager
E*Pro 3.8
Orlando, FL jobs
E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website ****************** Job Title : SAP Test Manager Location : Orlando, FL Job Type : Permanent Full Time Job Description: • SAP Testing Management • Define testing strategy • Define entry exit criteria for each test phase • Prepare test plan • Drive test preparation activities (test script, test data, etc) • Drive test execution • Monitor defects and their resolution • Report testing status • Obtain sign off for test phase closure • SAP SD & Project systems (Exposure) • Understanding key concepts of SAP SD - master data objects, quotations, sales documents, SD enterprise structure • Understanding of key concepts of SAP PS - Project simulation, WBS, easy cost planning and PS master data objects General SAP Understanding • Critical master data like material master, BOMs etc • Awareness on SAP authorization concept • Understanding of ABAP concepts and interface concepts like BAPI, RFC, IDOCs etc • Ability to lead a large team • Drive and lead integration testing • Monitor and track defect resolution • Prepare & present status reports • Able to work under pressure and tight deadlines • Multi-tasking abilities • Ability to lead a large pool of functional team during testing • Strong team management skills • Ability to high impact communication • Ability to coordinate and work in an onsite-offshore environment. Drive the offshore team for testing effectively • To be the SPOC for all testing phases of all project streams • Chair the defect resolution meeting • Ensure seamless and smooth coordination between various test phases • Propose suitable alternate options and facilitating the final decision wrt test planning & test execution • Provides input to the preparation of project plan by prioritizing the work effort to ensure proper prioritization Additional Information All your information will be kept confidential according to EEO guidelines.
$74k-100k yearly est. 12h ago
QA Test Coordinator @ Colorado Springs, CO and Des Moines, IA
E Pro Consulting 3.8
Des Moines, IA jobs
E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website: **************** We have been retained for providing recruiting assistance, for Direct hires, by one of the world-leading information technology consulting, services, and business process outsourcing organization that envisioned and pioneered the adoption of the flexible global business practices that today enable companies to operate more efficiently and produce more value. E* Pro, Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to gender, race, color, religion, sex, national origin, veteran or disability status Job Description - Proven experience as a Test Coordinator - Strong communication skills (confident, clear, concise on a phone call) - Have worked 4-6 projects at one time (can juggle a lot) - Can work in a very fast paced environment (and shows that in their resume) - Has a lot of experience creating MS Word testing artifacts (Test Strategy, Project Level or Program Level Test Plan) - Has a strong understanding of excel to assist with forecasting (formulas, detail oriented) - Very detail oriented. - Has worked with SharePoint - Has worked in an environment forced to follow a Methodology and Process, typically a larger company with more mature processes - Has worked from templates and knows how to follow them - Ramps up very quickly. Only need to tell them something once and they are off and running - Has worked with larger audiences (could work up to 30-40 people on the same phone call/virtual meeting) - Has conducted Project Level Test Status calls or one off topic calls - Has created and submitted Test Status Reports to represent testing progress for an entire project or program (all systems, all test phases, all test areas) Additional Information All your information will be kept confidential according to EEO guidelines.
$50k-70k yearly est. 60d+ ago
QA Test Coordinator @ Colorado Springs, CO and Des Moines, IA
E*Pro 3.8
Des Moines, IA jobs
E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website: **************** We have been retained for providing recruiting assistance, for Direct hires, by one of the world-leading information technology consulting, services, and business process outsourcing organization that envisioned and pioneered the adoption of the flexible global business practices that today enable companies to operate more efficiently and produce more value. E* Pro, Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to gender, race, color, religion, sex, national origin, veteran or disability status Job Description - Proven experience as a Test Coordinator - Strong communication skills (confident, clear, concise on a phone call) - Have worked 4-6 projects at one time (can juggle a lot) - Can work in a very fast paced environment (and shows that in their resume) - Has a lot of experience creating MS Word testing artifacts (Test Strategy, Project Level or Program Level Test Plan) - Has a strong understanding of excel to assist with forecasting (formulas, detail oriented) - Very detail oriented. - Has worked with SharePoint - Has worked in an environment forced to follow a Methodology and Process, typically a larger company with more mature processes - Has worked from templates and knows how to follow them - Ramps up very quickly. Only need to tell them something once and they are off and running - Has worked with larger audiences (could work up to 30-40 people on the same phone call/virtual meeting) - Has conducted Project Level Test Status calls or one off topic calls - Has created and submitted Test Status Reports to represent testing progress for an entire project or program (all systems, all test phases, all test areas) Additional Information All your information will be kept confidential according to EEO guidelines.
$50k-70k yearly est. 12h ago
Call Center Quality Assurance Specialist
Assistrx 4.2
Quality assurance specialist job at AssistRx
About Us: AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference.... This role is responsible for leading the daily tasks associated with the company's Patient Solutions call monitoring, scoring, and reporting as well as system data entry quality. Within this role, the Quality Assurance Specialist serves customers by identifying, analyzing, and developing improvements in productivity, quality, internal team relationships, and customer service. The Quality Assurance Specialist regularly provides support to the department managers and director to effectively maintain program operations and goals. Conduct a minimum of 8 quality reviews per associate per month. Monitor processes including call handing to ensure program KPIs and established quality guidelines are met. Auditing case records to ensure proper charting and interactions are documented appropriately against the established quality guidelines. Prepare quality score reports by associate, team and/or program for management review on a weekly and monthly basis. Identify service trends and collaborate with management to ensure and promote adherence to Patient Solutions and support guidelines within assigned areas. SME for all aspects of the program(s) to determine areas of concern as well as opportunities to streamline processes and eliminate errors. Upon notification of program enhancements, assist with developing associate training materials and participate in training sessions ensuring associates understand how the program enhancement will impact the quality review/score. Monitoring program AE's and present findings to management for immediate review and reconciliation. Providing support to program team on periodic department audits. Additional responsibilities as needed based on department, program, and project requirements. Requirements Previous call center experience participating in quality call and system audit performance reviews preferred. Previous experience in patient support/patient assistance and/or financial access programs preferred. Bilingual - Spanish preferred. Bachelor's Degree or Registered Nurse (BSN or RN) a plus. COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Benefits About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on to find out how our team members are #TransformingLives. Why Choose AssistRx: Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work a hybrid schedule after 120 days after training. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy! Medical, dental, vision, life, & short-term disability insurance Teledoc services for those enrolled in medical insurance Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Legal insurance Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
$57k-85k yearly est. Auto-Apply 60d+ ago
Quality Review Coordinator
Acadia External 3.7
Tucson, AZ jobs
Sonora is the Leading Behavioral Health Hospital in Tucson, Arizona. The successful candidate will provide administrative and program support to the Risk and Quality Departments. Monitors and assists quality and performance improvement efforts to prevent and effectively respond to risk events. The ideal candidate has Risk/Quality experience in a Behavioral Health setting and has knowledge of Joint Commission standards. Your Role as a Quality Review Coordinator: Monitor and audit program components to ensure compliance with contracts, licensing and accreditation standards. Complete quality analysis reports and identify recommendation for improvement. Assist in the development and oversight of program improvement initiatives and corrective action plans. Assist in the attainment and renewal of accreditation and licensing for the facility. Assist in the development of new programming and program expansion projects as needed. Assist with program and quality related training as appropriate. Your Schedule as a Quality Review Coordinator: Monday-Friday
$45k-66k yearly est. 31d ago