Associate administrative assistant resume examples from 2026

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Updated March 26, 2025

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Associate administrative assistant resume

Helen Martin

(390) 555-5657 | hmartin@example.com

Dallas, TX | 57814 E. Main Ave. - 64241

Work experience

2015 - Present
Associate Administrative Assistant, Robert Half International - Dallas, TX
- Performed a variety of Internet research functions and used word processing, spreadsheet and presentation software.
- Issued parts for customer purchase orders.
- Performed clerical tasks such as: filing, copying, faxing, scanning, and mailing.
- Maintained SharePoint Internet and Extranet websites.
2005 - 2015
College Assistant, UNIV OF MISSOURI KANSAS CITY - Saint Louis, MO
- Developed MapReduce program on Hadoop to analyze and compute Twitter hashtags frequency using Apache Hadoopframework in Java programming language.
- Provided administrative support with varied tasks such as correspondence, filing and word processing.
- Managed over $2 million in estate bank accounts; facilitated closing of all real estate transactions.
- Enter data for reinvestigations into the Investigations Database after scanning is completed.
1997 - 2005
Receptionist/Customer Service, H&R Block - Chicago, IL
- Demonstrate client service specialism including catering sales, day to day operations, press and intercultural communication.
- Answer inbound telephone calls on a daily basis Set up appointments with guests Greet guests

Skills

Menu Items
Bank Products
Customer Questions
Financial Statements
Office Tasks
Procedures
Customer Transactions
Communication
HR
Logistics

Education

Bachelor's Degree, Psychology (1994 - 1997)
University of Illinois at Chicago
Chicago,

Administrative assistant resume

Rose Sullivan

Administrative Assistant

(840) 555-7069 | rsullivan@example.com

Jacksonville, NC | 12665 S. Main Rd. - 38695

Work experience

2011 - Present
Administrative Assistant, United States Marine - Jacksonville, NC
- Full time employee that would maintain all student accounts and all accounts payable and receivable.
- Received, tagged and hung clothes; kept racks in order; layaway transactions and customer service.
- Directed communication logistics such as scheduling meetings and attending to client inquiries.
2009 - 2011
Clerk Typist, Walgreen Co - Orlando, FL
- Process intake and maintain records of patients and scan patient medical records into online database.
- Ensured sales floor is fully stocked, correctly priced and safe per company guidelines.
- Entered shareholder information onto the database system.
- Answered and monitored incoming telephone calls.
2008 - 2009
Registrar, Florida Hospital Ctr - Orlando, FL
- Verified benefits, obtained demographics, collected copays and deductibles for all emergency room patients and outpatient services.
- Checked patients in Scanned and inputted information into the computer system Processed payments Closed daily batch payments

Skills

Hippa
Program Support
Management System
Document Preparation
Communication
PBX
Scheduling Appointments
Customer Orders
Office Procedures
Social Workers

Education

Master's Degree, Elementary Education (2007 - 2008)
University of South Florida
Tampa,
Bachelor's Degree, Psychology (2004 - 2007)
University of Houston
Houston,

Administrative associate resume

Bryan Pierce

Administrative Associate

(290) 555-1460 | bpierce@example.com

Miami, FL | 27784 S. Second Ln. - 14166

Work experience

2017 - Present
Administrative Associate, D-R SERVICES - Miami, FL
- Helped implement new guidelines and wrote procedures for training purposes.
- Distributed daily and quarterly financial reports by spearheading implementation of electronic reporting procedures.
- Managed personnel files and personnel status and benefit changes.
- Established detailed test cases, thoroughly documented testing procedures, and implemented internal controls.
- Collaborated and consulted with RN's and management for the best patient care.
2016 - 2017
Office Administrator, D-R SERVICES - Miami, FL
- Maintained all medical records and correspondence pertaining to patient medical records.
- Worked as a front office associate checking patients in/out, scheduling appointments, registering patients, and maintaining medical records.
- Work with Dr. Dirghangi and assisted in patient care and procedures.
- Applied proper ICD-9 and CPT coding to patient invoices and submitted claims to insurance companies for proper reimbursement.
- Acted as interim Business Office clerk and successfully performed data entry, mail processing/distribution and operated multi-line telephone system.
2014 - 2016
Data Entry Assistant, Citi - New York, NY
- Started as a Data Entry Specialist where I made many process improvements to enhance production-tracking needs and communication with management team.
- Accessed information and maintained a computer database.
- Entered information from important documents into company database with great accuracy.

Skills

Re-Enter Data
Procedures
Patient Care
Travel Arrangements
Company Database
Telephone Calls
Computer Programs
Financial Statements
Program Staff
Purchase Orders

Education

High School Diploma, (2014 - 2014)
,

Administrative staff resume

William Russell

Administrative Staff

(210) 555-0072 | wrussell@example.com

Jacksonville, FL | 57044 N. Park Ln. - 67329

Work experience

2020 - Present
Administrative Staff, Randstad USA - Jacksonville, FL
- Maintained Nuclear Learning Management System used to schedule classes and verified training requirements.
- Assisted in several community health screenings by setting up screening stations, interviewing and collecting confidential information.
- Provided support (including scheduling meetings, traveling and conferences) for the Director.
- Generated reports in MS Word, Excel and PowerPoint.
- Calendar management, meeting preparation, travel arrangement processing for Operations Director and Quality Director and teams.
2019 - 2020
Administrative Assistant, Production, Bank of America - Jacksonville, FL
- Review and process timesheets for submission to Payroll department.
- Designed subject matter expert questions and answers for new customer service representatives.
- Coordinate conference room scheduling with colleagues and external guests.
- Maintain working knowledge of constantly changing guidelines and procedures.
- Recruited to the pilot study for the implementation of a word processing center in 1979.
2016 - 2019
Customer Service Clerk, Bank of America - Jacksonville, FL
- Resolve account disputes while adhering to company policies and procedures.
- Managed quality communication, customer support and product representation for each client.
- Provided customer service, education, basic website troubleshooting, and problem resolution for checking and savings account holders Deepened/retained customer relationships
- Answered incoming calls, provided exceptional customer service, met sales goals, handled customers questions and concerns regarding accounts.
- Answered customer questions regarding problems with their accounts.
- Process customer payments and answer fee related questions Respond to service inquiries and document customer complaints

Skills

Efficient Service
Travel Arrangements
Word Processing
Offering Assistance
Telephone Calls
Staff Members
General Contractors
Customer Service
Administrative Tasks
Financial Statements

Education

High School Diploma, (2016 - 2016)
,

Junior administrative assistant resume

Christine Greene

Junior Administrative Assistant

(720) 555-2026 | cgreene@example.com

Birmingham, AL | 35919 W. Maple Ln. - 14964

Work experience

2020 - Present
Junior Administrative Assistant, AT&T - Birmingham, AL
- Organize and track hard copy files of commercial construction projects.
- Maintained personnel files for all employees in the Lisle/Naperville area.
- Audited warehouse inventory each quarter, and assisted with material purchase orders.
- Maintained visitor logs Updated office procedures.
2016 - 2020
Assistant Secretary, AT&T - Atlanta, GA
- Maintained attendance records of employees and distribution of payroll checks.
- Processed legal documents, mail merges, and reviewed correspondence.
- Communicate with customers online and over the phone about their internet service.
- Make travel arrangements, prepare and track employee expense reports.
2015 - 2016
Customer Service Assistant, AT&T - Atlanta, GA
- Restored and strengthened customer relations through the coordination of stewardship and engagement.
- Assist with initial set up of High Speed internet modem and computer settings.
- Assist customers with complaints and special requests regarding the repair of their high speed internet services.
- Managed and assisted with side by side training of new Customer Sales Specialists when needed

Skills

Lawson
Office Supplies
Customer Complaints
Student Body
General Correspondence
CRM
Bank Deposits
Front End
Word Processing
Order Entry

Education

Bachelor's Degree, Communication (2012 - 2015)
Arizona State University
Phoenix,

Senior administrative assistant resume

Frances Taylor

Senior Administrative Assistant

(570) 555-9588 | ftaylor@example.com

Alpharetta, GA | 73107 E. Cedar St. - 62748

Work experience

2019 - Present
Senior Administrative Assistant, American International Group - Alpharetta, GA
- Prepared all bills for accuracy and payment and placed insurance submissions in database.
- Created and edited PowerPoint presentations and organized materials for meetings Processed invoices through the Ariba system.
- Prepared, bound and distributed Quarterly departmental profit center reports for executive management.
- Manage the Sr. District Vice President and calendar, voicemail, emails, and make appropriate corporate travel arrangements.
2016 - 2019
Executive Assistant To President, Fred's - Memphis, TN
- Computed company budgets by store on spreadsheets for planned payroll and sales every week.
- Prepare, edit and organize quarterly Audit Committee Board Meeting materials.
- Maintain CEO's calendar by planning and scheduling meetings, conferences, and teleconferences.
- Managed multiple calendars using Outlook; schedule meetings and made travel arrangements for director and marketing team.
- Set up conference calls/meetings and manage/create calendar events.
- Act as liaison for employee HR questions.
2011 - 2016
Executive Administrative Assistant, Adecco Staffing, USA - Memphis, TN
- Created PowerPoint presentations and (2) templates (using Slide Master) that were used for OPs Review Meetings.
- Provided administrative support to First Vice President of Marketing, as well as overseen administrative tasks for the Marketing Dept.
- Scheduled, and coordinated weekly meeting materials and technical needs primarily with high-level executives.
- Schedule staff meetings and travel arrangements.
- Managed all aspects of office operation including the maintaining and purchasing of equipment, streamlining of office procedures and budgeting.
2009 - 2011
Sales Administrator, J. C. Penney - San Bernardino, CA
- Assisted on the sales floor and maintained sizing, colorization and organization of merchandise.
- Organized clothing by size and assist with any customer service.
- Coordinate and assist stockroom personnel Replenish sales floor merchandise and inventory checks
- Presented excellent customer service and promptly solved all customers' needs.

Skills

Scheduling Appointments
HR
Special Events
Human Resources
Powerpoint
Committee Meetings
Purchase Orders
Phone Calls
Presentation Materials
Sales Activities

Education

Bachelor's Degree, Business (2001 - 2004)
California State University - San Bernardino
San Bernardino,

Senior administrative associate resume

Laura Flores

Senior Administrative Associate

(240) 555-1629 | lflores@example.com

Chandler, AZ | 43853 N. Maple St. - 64112

Work experience

2017 - Present
Senior Administrative Associate, Avnet - Chandler, AZ
- Developed processes and procedures for the four departments.
- Assist with all payroll and accounting procedures Designates and assigns trainers as necessary.
- Utilize Microsoft SharePoint, Excel, Word, Power Point and Outlook and Lync.
- Approved and submitted payroll (ADP), supported with HR functions (Workday), and updated Organizational Chart.
2014 - 2017
Executive Administrator, Neff - Chandler, AZ
- Implement office procedures and policies to staff members.
- Integrated Viewpoint V6 Software with accounting, information and project management systems to help the company increase its efficiency and productivity.
- Guided and advised on policy, practices, and procedures and supported managers in Employee Relations disputes.
- Organized logistics for conferences and special events.
2004 - 2014
Administrator, Neff - Chandler, AZ
- Demonstrated excellent oral communication while thriving in a call center environment
- Provided hardware support for 18 call center users and 200 external state users.
- Learn and utilize the administrative functions within ADP Pay Force and Halogen.
- Managed 5 member CNC team Extensively worked for Report/Form Design and Jetform configuration.
- Installed & administered NFS services.
2002 - 2004
Sales Administrator, Neff - Chandler, AZ
- Performed full order entry, quoting, and work with TE field sales to establish direct and strategic pricing contracts.
- Completed multiple data revisions of company-wide sales support documentation.
- Create equipment purchase orders to Lavatec and Softrol, provide sales reporting, and maintain sales electronic and paper files.
- Review government and commercial purchase orders to RFQ's for accuracy.

Skills

Scheduling Meetings
Patient Care
Overall Operations
Powerpoint
Potential Customers
Revenue Growth
Travel Arrangements
Linux
REP
Staff Members

Education

Bachelor's Degree, Criminal Justice (1994 - 1997)
American InterContinental University
Chandler,

Administrative supervisor resume

Sarah Thomas

Administrative Supervisor

(440) 555-6265 | sthomas@example.com

Charlotte, NC | 48742 E. Cedar St. - 29075

Work experience

2020 - Present
Administrative Supervisor, FedEx - Charlotte, NC
- Provide support to Regional Staff and Senior Terminal Managers on key processes / procedures / BETA Test and rollouts.
- Maintain public and employee bulletin boards with Federal, State, and Company policy and procedures.
- Communicated with domestic and overseas offices to arrange FedEx shipments.
- Staff Nursing (1999 - 2002) Scheduled, coordinated and delivered patient care for pediatric to geriatric patients.
2017 - 2020
Customer Service Supervisor, Walmart - Bentonville, AR
- Provide excellent customer service and provide input to improve store functions.
- Regulate breaks for customer service desk and cashiers along with cart pushers.
- Manage the sales floor, moving associates to needed areas.
- Maintain an awareness of all product knowledge information.
2016 - 2017
Human Resources Coordinator, MGM Resorts International - Las Vegas, NV
- Serve as a mentor to the recruitment team to ensure our recruitment processes are fluid and effective.
- Processed checks for health care premiums into an excel spreadsheet and deposited with Finance Department.
- Developed and led recognition programs, developed an inclusive and open door culture throughout the store.
- Processed driver payroll, administered wage garnishments and payments, and maintained record of paid time off.
2015 - 2016
Staffing Coordinator, ManpowerGroup - Las Vegas, NV
- Requested criminal background checks and drug screens for all new hires.
- Complete payroll, E-Verify, Drug test, and back ground checks for Manpower customers and employees.
- Obtain job orders (temporary and contract to hire) from new and existing clients.

Skills

Service Levels
Open Positions
Support Services
Patient Care
Performance Feedback
Word Processing
Customer Service
Service Desk
Loss Prevention
Facility

Education

Bachelor's Degree, Business (2007 - 2010)
Ashford University
San Diego,

How to write an associate administrative assistant resume

Craft a resume summary statement

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the associate administrative assistant role.

Step 1: Start with your professional title, or the one you aspire to.

Step 2: Detail your years of experience in associate administrative assistant-related roles and your industry experience.

Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.

Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.

These tips will help you demonstrate why you are the perfect fit for the associate administrative assistant position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:

Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
Put all relevant hard and soft skills in your skills section.
Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.

These five steps should give you a strong elevator pitch and land you some associate administrative assistant interviews.

Here are example skills to include in your “Area of Expertise” on an associate administrative assistant resume:

Customer Service
Data Entry
PowerPoint
Financial Reports
Payroll
Travel Arrangements
HR
Office Equipment
Expense Reports
POS

Sales Floor
Administrative Tasks
Schedule Appointments
Credit Card
Word Processing
Purchase Orders
Front Desk
Telephone Calls
Real Estate
Calendar Management

Clerical Support
Product Knowledge
Event Planning
Administrative Assistance
SharePoint
Inventory Control
Administrative Functions
Computer System
Sales Associates
Bank Deposits

Zippia’s AI can customize your resume for you.

Upload a resume

(File formats: .pdf, .doc, .docx)

How to structure your work experience

A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.

Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.

How to write associate administrative assistant experience bullet points

Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:

Use strong action verbs like Led, Built, or Optimized.
Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

Here are examples from great associate administrative assistant resumes:

Work history example #1

Assistant

J. C. Penney

Used Word and Excel extensively in Windows 95.
Controlled payroll and conducted visual presentations.
Provided executive-level administrative support for two VP, Associate General Counsels, several Senior Managing Counsels and legal analysts.
Assisted in re-pricing merchandise, organizing displays, and unpacking shipments during a company-wide pricing strategy shift
Participated in planning new and refined database modeling in a team environment.

Work history example #2

Work Study Administrative Assistant

IBM

Managed local database designed to ensure seamless administrative coverage and let weekly team meetings.
Received Branch Manager's Award for implementing changes to mass mailing procedures, resulting in more timely and accurate mail distribution.
Prepared frequent PowerPoint presentation decks, Excel spreadsheets and Word documents, often incorporating own suggested content.
Processed W2C's, FICA exemptions, cash reimbursements, check requests & manual payroll checks.
Shipped all documents and requested materials via online DHL, UPS and FedEx shipping procedures.

Work history example #3

Customer Service Associate/Cashier

McDonald's

Provided superior Customer Service and had constant communication with customers.
Practiced customer service with quick and clear communication.
Maintained a friendly, positive demeanor when communicating with disgruntled or impatient customers.
Cashed out Customers in Drive-Thru and at Front Counter, Cleaned the Lobby, Bathrooms and also bagged Customers food.
Applied strong organizational and communications abilities in the execution of daily tasks.

Work history example #4

Office Management Assistant

The University of Texas at Arlington

Implemented and manage Virtual Desktop infrastructure using VMware View.
Provided effective disciplinary measures (including parent communications) for students in need of improvement.
Developed office policies and procedures in order to ensure efficiency of budgetary limitations.
Represented Emory's student organization by overseeing business contracts, emails, and billings.
Worked in close collaboration with Accounting Technician on bi-monthly high level payroll for Benefited and Salaried staff.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Here is the best way to format your education section:

Display your highest degree first.
If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education.
If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from associate administrative assistant resumes:

Bachelor's Degree in psychology

University of Illinois at Chicago, Chicago, IL

1994 - 1997

Highlight your associate administrative assistant certifications on your resume

If you have any additional certifications or education-like achievements, add them to the education section.

Include the full name of the certification, along with the name of the issuing organization and date of obtainment.

If you have any of these certifications, be sure to include them on your associate administrative assistant resume:

Certified Nurse Assistant (CNA)
Medical Assistant
Dental Assistant (RDA)
CompTIA A+ Certification
Word 2010 Certification
Certified Manager Certification (CM)

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Updated March 26, 2025

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