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Associate/contractor skills for your resume and career
15 associate/contractor skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Helped customer service reps manage all inquiries effectively by ensuring that all existing contracts had accurate and up-to-date information.
- Provide impeccable customer service and record each interaction accordingly.
2. PowerPoint
- Create PowerPoint presentations for contract procedural training of new project managers and engineers.
- Presented legal IP and legal operations PowerPoint presentations in bimonthly new hire orientations
3. Contract Administration
- Performed subcontract administration for approximately one month on environmental abatement subcontract under a federal prime contract.
- Assist in instituting and coordinating contract administration procedures.
4. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Maintained a complete understanding and concept of company Quality Management Systems, software applications, database management, and data entry.
- Assisted with clinical drug trial related tasks including:-Sending mass emails-Data Entry-Scanning and filing documents electronically -Printing and copying documents
5. Contract Management
Contract management refers to the systematic procedures in governing a contract.
- Perform basic contract management functions.
- Key Member of both the BAH Contracts Management Team (CMT) and the Contract Management Leadership Team (CMLT).
6. Contract Terms
Contract terms refer to the rules, conditions, and standards that both parties in a contract agreement have to honor.
- Negotiated contract terms with subcontractors and drafted contracts to reflect term agreements different infrastructure projects.
- Performed contract compliance functions including the review of agreements to ensure proper application of terms and audit of contract terms.
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- Collaborate with project management team in review of project and contractual status to ensure compliance with contractual terms and milestones.
- Performed monthly audits to ensure that all Project Managers comply with the SOX controls and project management methodology.
8. Non-Disclosure Agreements
A non-disclosure agreement is a legal binding contract established to protect confidential information. It refers to an agreement that prohibits the involved parties from disclosing any information to a third party.
- Reviewed, drafted, negotiated and managed non-disclosure agreements, sales agreements and amendments for a B2B internet travel procurement start-up.
- Administer routine, low risk contracts, changes, and non-disclosure agreements in accordance with corporate and area of assignment policies.
9. Phone Calls
Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.
- Executed daily administrative activities, answered high volume of incoming telephone calls, fax, etc.
- Handled telephone calls, opened and separated mail, composed, typed and transcribed correspondence daily.
10. Data Analysis
- Monitor key performance metrics for all meetings and provide recommendations based on data analysis to leadership quarterly.
- Communicated with downstream manufacturing department, conducting investigations, troubleshooting and performing data analysis.
11. Purchase Orders
- Review customer purchase orders/contracts for accuracy and completeness, noting exceptions for further review.
- Work with Accounts Payable department to establish a blanket purchase order to facilitate payment of the consultant and vendor invoices.
12. Customer Satisfaction
- Led interdepartmental discussions on the contracts process to address concerns and improve communication and the level of internal customer satisfaction.
- Developed software program to automate generation of statistical output associated with customer satisfaction report results.
13. Management System
A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.
- Maintained and conducted quarterly audits for credit cards management system to ensure cardholder integrity relative to credit expenditures.
- Performed cycle counts of inventory per direction of warehouse manager and/or prompt by warehouse management system.
14. Strong Work Ethic
- Required Hard-Work, detail-orientated with strong analytical, numerical and managerial skills coupled with a strong work ethic.
15. HR
HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.
- Updated HR Quarterly Portfolio Report for company wide informational updates.
- Prepared and distributed monthly HR recognition newsletter.
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List of associate/contractor skills to add to your resume
The most important skills for an associate/contractor resume and required skills for an associate/contractor to have include:
- Customer Service
- PowerPoint
- Contract Administration
- Data Entry
- Contract Management
- Contract Terms
- Project Management
- Non-Disclosure Agreements
- Phone Calls
- Data Analysis
- Purchase Orders
- Customer Satisfaction
- Management System
- Strong Work Ethic
- HR
- Intellectual Property
- Clinical Trial Agreements
- RFP
- Windows
- SharePoint
- Business Development
- Legal Issues
- Strategic Sourcing
- CRO
- Federal Acquisition
- Contract Negotiations
- Regulatory Compliance
- Financial Statements
- Contract Modifications
- Vendor Contracts
- Real Estate
- Confidentiality Agreements
- DOD
- Legal Research
- Government Contracts
- FDA
- Financial Reports
- GSA
- Corporate Policies
- QC
- DFAR
- FFP
- PeopleSoft
- RFQ
- Expense Reports
- Troubleshoot
- Cost Accounting Standards
Updated January 8, 2025
