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Associate customer engineer job description

Updated March 14, 2024
4 min read
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Example associate customer engineer requirements on a job description

Associate customer engineer requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in associate customer engineer job postings.
Sample associate customer engineer requirements
  • Bachelor's degree in Computer Science or related field
  • Understanding of network protocols and products
  • Proficiency in programming languages
  • Ability to troubleshoot software and hardware issues
  • Knowledge of computer security protocols
Sample required associate customer engineer soft skills
  • Excellent communication and customer service skills
  • Strong organizational and problem-solving skills
  • Ability to work independently and in a team
  • Attention to detail
  • Ability to work under pressure

Associate customer engineer job description example 1

American Electric Power associate customer engineer job description

This position is posted as a range. Qualifications, education and experience will be considered in determining the appropriate classification.
The position is posted at a range from Engineer Assoc. to Engineer.



**Residency requirement applicable for this position - - The successful candidate selected, must reside within 45 minutes of the Abilene, TX Service Center.**


Responsible to the assigned supervisor for performing entry level engineering work activities and projects requiring the application of engineering knowledge in a safe, effective, efficient and economic accomplishment of assigned objectives.

ESSENTIAL JOB FUNCTIONS are listed below:
Technical Expertise: Possesses entry-level knowledge and experience in the application of theory to solve well-defined problems or provide analysis, with guidance from higher-level engineers. Assists higher-level engineers in handling well-defined portions of more complex problems and analyses. Exhibits fundamental understanding of standards, codes and regulations relevant to the area of assignment. Gains familiarity with standards, codes and regulations relevant to the area of assignment. Gains familiarity with pertinent equipment, materials, systems and business processes.

Leadership & Guidance: Coordinates work activities of others as required to resolve routine engineering tasks. Demonstrates working knowledge of appropriate policies and procedures; however, activities are generally monitored by higher-level employees to ensure work is performed in accordance with established guidelines. Performs work activities as assigned and coached by higher-level employees. Demonstrates ability to work with others in both supplying information and seeking assistance as necessary. Demonstrates willingness and capabilities to assume leadership roles.

Planning & Organization Ability: Provides input to routine project planning documents related to scheduling and understands the use of scheduling techniques (CPM, PERT, flow charts, etc.) for budget and planning activities. Monitors project status and recommends action accordingly. Prepares cost estimates using established standards. Develops understanding of the workflow for routine engineering projects. Accomplishes work according to plans and schedules established by higher-level employees.

Problem Solving & Initiative: Actively seeks out information and understanding of engineering problems and solution techniques applicable to area of responsibility. Applies basic techniques to perform analysis associated with the resolution of routine technical problems. Uses initiative in looking for opportunities and presenting new ideas and new approaches.

Communication: Assists and participates in the preparation of reports and technical papers. Assimilates information and instructions readily. Communicates effectively, both verbally and in writing and presents ideas clearly. Listens to and understands instructions, and requests clarification as required.

Interpersonal Skills: Begins networking with peers to share information and encourage cooperation. Understands the agendas and perspectives of others. Develops effective give-and-take relationship. Demonstrates the ability to be a team player. Relates to people in an open, friendly, and sincere manner.

Decision Making: Knows which decisions they are authorized to make. Develops decision-making skills under guidance of higher-level employees and makes routine decisions subject to review and contributes to team decision-making.

Business Awareness & Characteristics: Demonstrates an attitude and desire to listen to and satisfy both internal and external customers who use and depend upon their organizational unit's work. Applies economic analysis techniques in problem solving. Pursues effective ways to protect and enhance the environment while providing reliable electricity at a competitive cost. Active participation in professional and business organizations is encouraged. Develops an understanding of the roles and responsibilities of the department.
Requirements
Engineer Associate
BASIC QUALIFICATIONS
:

This is an entry level position for new graduates with a Bachelor's degree in engineering in a program accredited by ABET*; Passing the Fundamentals of Engineering examination in preparation for future licensing as a Professional Engineer (PE) is encouraged and preferred.

*ABET - Engineering Accreditation Commission of the Accreditation Board for Engineering and Technology. Acceptable alternatives are (1) a Bachelor's degree in engineering (non-ABET), plus a Professional Engineers (PE) license in any state of the U.S. or (2) a Bachelor's degree in engineering (non-ABET) plus a Master's degree or PhD in engineering from a university with an ABET accredited Bachelor's program.

Physical demand level is Sedentary


Engineer


Basic Qualifications
:
This is an entry level position for new graduates with a Bachelor's degree in engineering in a program accredited by ABET*; Passing the Fundamentals of Engineering examination in preparation for future licensing as a Professional Engineer (PE) is encouraged and preferred.

*ABET - Engineering Accreditation Commission of the Accreditation Board for Engineering and Technology. Acceptable alternatives are (1) a Bachelor's degree in engineering (non-ABET), plus a Professional Engineers (PE) license in any state of the U.S. or (2) a Bachelor's degree in engineering (non-ABET) plus a Master's degree or PhD in engineering from a university with an ABET accredited Bachelor's program.

Additional Requirements:

Valid driver license is highly preferred.


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Updated March 14, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.