Q: Are sales associates customer service professionals?

Yes, sales associates are customer service professionals. Sales associates usually work in commercial establishments - like retail stores - and are customer-facing. They help customers during their shopping experience by answering questions, offering assistance, and ensuring orderly presentation of products.

Question 1

Are sales associates customer service professionals?

Accepted Answer

Yes, sales associates are customer service professionals. Sales associates usually work in commercial establishments - like retail stores - and are customer-facing. They help customers during their shopping experience by answering questions, offering assistance, and ensuring orderly presentation of products.

Question 2

What are the duties and responsibilities of a sales associate?

Accepted Answer

The duties and responsibilities of a sales associate typically are to act as ambassadors of their establishment, assisting customers helpfully and positively during their shopping experience.

Question 3

What are the top three things a sales associate should possess?

Accepted Answer

A sales associate's top three things are communication skills, a positive attitude, and business and product knowledge. Sales associates are customer service professionals who usually work in commercial establishments, like retail stores, and help customers during their shopping experience.

Frequently asked questions about associate customer service representatives

Questions about becoming an associate customer service representative

Are sales associates customer service professionals?

What are the duties and responsibilities of a sales associate?

What are the top three things a sales associate should possess?