High Net Worth Service Associate - Greater San Jose, CA Area
Remote Job
To be eligible for consideration of this role, your primary residence must be
located within a 90 mile radius at the time of application from the approved branch sites listed below:
San Jose - Cam, Los Gatos, Sunnyvale, Mountain View, North San Jose, Palo Alto
High Net Worth Representative
We have an exciting opportunity for a remote, licensed High Net Worth Service Associate in the Greater San Jose, CA Metro area! While you will work from home, you must reside near the Greater San Jose, CA area as occasional in-person participation with your peers is an important part of our culture. We offer virtual interviewing and onboarding, as well as access to our virtual training and support. You'll have full access to work from home capability to support our clients remotely.
The Purpose of Your Role
As a High Net Worth Representative, you will be focused on enhancing relationships with our high-net-worth clients who have assets of $250,000 to $1 million, and therefore have complex service and investment needs. In this role, you will help to increase customer loyalty and drive business development opportunities.
The Value You Deliver
Engaging with customers, via inbound calls, responding to their inquiries, and providing product and service level guidance,
Processing customer requests to include options, equities, mutual funds and fixed income trades and other specialized monetary requests
The Expertise We're Looking For
Series 7 required
Series 63 preferred (paid training & support provided)
2-3 years of previous experience working in the financial services industry
Strong technological savvy and comfort with learning how to use new tools
The Skills You Bring
You have a broad-based knowledge and understanding of general financial planning concepts
Proven customer service, client support and problem resolution skills
Ability to effectively influence others and use consultative skills to enrich the customer experience
Our Investments in You
Fidelity's greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance.
The base salary range for this position is $46,000 - $75,000 per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.
Certifications: Series 07 - FINRA, Series 63 - FINRA Category: Customer Service, Relationship Management, Sales
We welcome those with experience in jobs such as Field Client Relationship Manager, Senior Accountant, and Payroll Specialist and others in the Accounting and Finance to apply.
Central Reservations Agent (Anchorage)
Remote Job
What perks can you expect?:
Join an inclusive, global team and make life-long connections.
Enjoy free access to Pursuit attractions and 50% off for friends.
Get discounts on hotel stays, dining, and retail.
Access subsidized mental health and wellness resources.
Housing accommodations available with competitive rates
Referral bonus available
What will be your daily pursuit?:
Deep down, our mission and values make us who we are as a team. This is what we strive for in all of the connections we create for our guests and for each other.
When does this adventure begin?:
This role is posted for our spring/summer 2025 season!
What will you do in this job?:
This is the perfect way to start your career in travel & tourism! Get familiar with Alaska and it's backyard while progressing your career.
Amazing career opportunity right here in Anchorage. Offer part time and full time with flexible schedule, remote work possibility after 6 months. Fun, enthusiast company culture needing adventurous and passionate people to join our travel team.
Play tourist in your own state. Do you love Alaska? Passionate about travel? Want career growth opportunities?
We have an amazing job opportunity in the Pursuit Alaska Collection Central Reservations department. Help the world experience the inspiring places you get to travel to as a staff member with us! Our office conveniently located downtown. Free parking and many perks! Why not get paid to travel around many of Alaska's best tourism locations?!
Step out of that boring office job and walk into an amazing career opportunity in Alaska's playground. Prior tourism experience preferred but not necessary. We do require a love for Alaska, commitment to deliver exceptional guest service, excellent interpersonal and communication skills and a positive and professional attitude.
What will you do in this job?
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Alaska Collection by Pursuit. As a Reservations Agent, you will work directly with guests to reserve components of Alaska Collection products. You will have a range of duties in order to assist the Contact Center staff including:
Document sales using available reservations system, process payments and account for sold inventory
Communicate effectively and positively with guests and staff via phone, fax and email
Work to sell as many Alaska Collection products to meet the guest's needs
What skills and experience do you need for this job?:
Commitment to delivering exceptional guest service
Excellent interpersonal and communication skills
Must possess sufficient fine motor skills
Experience in the tourism or related industry viewed advantageous
What will your work environment be like?:
Beautiful. You'll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you'll really get the chance to explore and see amazing scenery and wildlife within the last frontier.
Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
Independent. You'll spend your days in and around our amazing properties.
Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required
We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole.
EEO:
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team!
We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ************************.
We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.
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Client Service Associate - Financial Services (H)
Remote Job
We are an independent, fee-only financial planning and investment management firm that has been deeply rooted in the Northern Virginia area for over 20 years. With nearly $700 million in assets under management, we serve a select group of high-net-worth individuals, businesses, and institutions. We are committed to making a meaningful difference in our clients' lives through compassion and striving to go above and beyond their expectations. We know an environment like ours is built from within, so we foster a supportive and team-oriented culture and emphasize strong collaboration and communication. Our team genuinely likes and cares for one another, and we are always willing to support each other to create an exceptional experience for our clients and one another. We offer a well-defined career path with clear opportunities for advancement, ensuring that every employee has the resources and support to succeed.
As a Client Service Associate with our firm, you will work within the operations team the majority of the time while also supporting administrative tasks that are essential to keeping the office running smoothly. In addition to having some working knowledge of industry software, systems, and processes, you are exceptionally organized, have amazing attention to detail, and are committed to delivering a smooth and confidence-inspiring experience for our clients with every interaction. Whether it's answering the phones, completing paperwork, handling service requests, or ordering office supplies, you tackle it with a service heart and an accuracy and efficiency that can't be beaten. You are a solutions-oriented professional who embraces technology. You are proactive, have impeccable follow-through, and take immense pride in your work and your reliability. You love to learn and are always finding ways to improve and expand your impact.
Duties & Responsibilities:
Spend approximately 80% of your time working with the firm's operations team and 20% handling essential administrative tasks
Complete and submit forms for new account openings, address changes, beneficiary updates, and other custodial documentation for Charles Schwab and Fidelity Investments
Actively maintain and update client records within our CRM system (Tamarac)
Download, upload, and manage documentation within secure portals, ensuring accurate filing and record-keeping
Scan, copy, and distribute materials to clients, external professional contacts, and internal staff via email or mail
Assist with website updates and periodic social media campaigns to support the firm's marketing efforts
Answer and transfer phone calls, greet clients and guests, manage office supplies, distribute mail, and maintain a professional and welcoming office environment
Collaborate with our Managed Service Provider (MSP) to ensure seamless technology operations and troubleshoot any IT-related issues
Collaborate in a team environment to deliver a seamless and integrated client experience
Qualifications:
Associates degree in related field or equivalent experience highly preferred
1-3 years of progressive experience in the wealth management industry
Familiarity with industry-specific software preferred
Experience working with Charles Schwab and Fidelity Investments as custodians preferred
Able to self-manage, prioritize and manage time effectively, while following established processes and procedures
A curious nature and a commitment to continuous professional learning and development
Excellent communication (written and verbal), relationship building, and organizational skills
Additional Details:
In-office position based in Reston, VA with ability to work from home one day a week after probationary period
Base compensation of $55,000-$65,000, depending on experience
Bonus potential based on firm and individual performance
401(k) with a company safe harbor contribution and discretionary profit sharing
Health insurance (medical, dental, and long-term disability)
PTO and paid holidays
Ongoing career development
Defined career track with opportunities for growth
Customer Service Advisor-Banking
Remote Job
Job Opportunity: Customer Support Representative/Account Representative-Sr
Pay Rate: $19.16/hour
Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks.
In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.
Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience.
Job Responsibilities for Client Support Service Professional:
Provide exceptional support for Morgan Stanley clients through incoming calls, addressing service inquiries with accuracy and efficiency.
Assist with Cash Management products, online account access, mobile app usage, and general financial questions.
Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment.
Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team.
Benefits Info
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Remote Social Care Advocate - English/Spanish
Remote Job
As the Bilingual Social Care Advocate, you will play a critical role in our mission of enriching people's lives through technology which helps customers manage their health and wellbeing needs while providing social support, health education and community resources. The Advocates use empathy and compassion to support customer needs, helping them address Social Determinants of Health and make lifestyle changes to improve their well-being.
This role is remote, which means you will work virtually from home or another non-Best Buy Health location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
You will have the opportunity to work on site if you are located near one of our Best Buy Health locations in Boston, Massachusetts; Reno, Nevada; San Antonio, Texas; Novi, Michigan; or Richfield, Minnesota.
Schedule: 9:00am - 5:30pm EST
What you'll do
Follow established call flows, perform various telephonic outreach efforts to customers regarding health and wellness education to include chronic disease management.
Obtain relevant history through assessment of customer's health and well-being needs to maximize medical, social, and mental health improvements.
Create Care Plans, identify strategies, provide education and assess interventions.
Assist customers in gaining access to care, educate them on their available resources and benefits, and encourage health and wellness lifestyle changes.
Obtain and maintain Certified Health Coaching credentials.
Provide emotional support and community resources to customers and caregivers.
Provide ongoing coordination of community and governmental agency access to services to mitigate customer barriers for optimal physical health and mental health well-being.
Utilize tools such as Find Help and 2-1-1 for community outreach, education, and referrals to address Social Determinants of Health (i.e.: arranging transportation, food assistance, safety needs, utilities, housing etc.).
Basic qualifications
Bachelor's degree in social work required
Social work license at a Bachelor's or Master's level required
Ability to effectively communicate and write in both English and Spanish required
Preferred qualifications
Experience working in hospitals, senior living industry, elderly services, or comparable experience preferred
Virtual or telephonic social work experience preferred
Experience researching and providing community resources preferred
Experience in providing care plans and case management preferred
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Physical and mental well-being support
About us
Best Buy Health aims to enrich lives through technology and meaningful connections. We do that by focusing on consumer health products that help people live healthier lives, device-based emergency response services for the active aging population and virtual care offerings that help connect patients to physicians.
Best Buy Health is an Equal Opportunity Employer that complies with Section 503 of the Rehabilitation Act and Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA). We are committed to equal employment opportunity for all applicants and employees. Learn more about our commitment HERE.
Reasonable Accommodation
Best Buy Health will make reasonable accommodations for employees and applicants for their religious beliefs and practices, mental or physical disabilities, and pregnancy, childbirth, and related conditions, and otherwise as required by applicable law. If you need a reasonable accommodation in the application process - to access job postings, to apply for a job, for a job interview, for pre-employment processes or with the onboarding process - please contact Talent Acquisition at talent.acquisition@bestbuy.com.
To learn more, view the “Know Your Rights” poster HERE.
Position Type: Full time PandoLogic. Category:Social Services, Keywords:Health Advocate, Location:Novi, MI-48377
LOGISTICS CUSTOMS COMPLIANCE(IMPORT-EXPORT) TRADE LEAD - Electronics Industry
Remote Job
Nidec Mobility America Corporation(NMOA) is looking for an energetic and focused Logistics Customs Compliance (Import-Export) Trade Lead within our ‘Hybrid-to-remote' work environment.
NMOA (St. Charles, IL), headquarters our family of Companies with facilities in the USA, Canada, Germany and Mexico (with our Sales Team based in Detroit Metro).
As a world leader in sensing and control technology, we control the most discrete functions within an automobile - from seat switches, power window switches, and instrument panel controls, towards complex user interfaces.NMOA is directly involved with automotive OEM's and holds a leadership position within Nidec for product development with global vehicle makers.
You will be the key leader, ensuring continuous compliance with import/export transactions, including Foreign Trade Zones (FTZs). You will be responsible to conduct in-depth review of Nidec Mobility America's (NMOA's) trade compliance programs effectiveness/efficiency, and implement key compliance initiatives. Additionally, responsible for preparing reports to NMOA's leadership team, while supporting management with the accurate and timely execution of international trade functions.
Key Trade Compliance Responsibilities:
Enforcement: Actively monitor trade regulations, enforcement actions, and international trade agreements, while providing guidance and support to ensure that the company stays compliant with all applicable laws and regulations.
SOP's: Create SOP procedures EEI Filings Validated Country of Origin, Harmonized Tariff Schedule, Schedule and Export Classification Control Numbers
Program Effectiveness: Assess trade compliance programs' effectiveness, while continually optimizing logistics' operations.
Program Implementation & Coordination: Oversee and implement compliance-related programs. Coordinate and manage processes to ensure they are in alignment with regulatory standards, including FTZ.
Document Review & Compliance: Perform compliance reviews of import, export, and FTZ documentation, ensuring the accuracy and completeness of international shipments. Validate critical information such as Country of Origin, Valuation, and OGA filings.
Transaction Management: Respond to inquiries and maintain relationship with freight forwarders, customs brokers, suppliers and other stakeholders regarding documentation requirements and other import / export regulations to ensure timely customs clearance. Support complex import/export transactions, including valuation, provision schedules, and routing guidance. Assist management to ensure timely/accurate transactions to ensure regulation compliance.
Customs / Regulatory Communication: Sustain active communication with management and staff across multiple business functions to address and resolve compliance-related inquiries promptly.
Freight Forwarder & Customs Broker Support: Respond to inquiries from freight forwarders, customs brokers, and other vendors, ensuring timely clearance and compliance with documentation requirements for imports and exports.
Freight Bidding: Responsible to solicit detailed bids (RFP) from different carriers to elicit best price / delivery timelines / terms for moving NMOA's freight from one location to another
(i.e., comparing offers from various carriers to secure the most suitable transportation option for NMOA's shipment detail needs)
.
Vendor & Stakeholder Relationship Management: Maintain relationships with key partners, such as freight forwarders, customs brokers, and foreign suppliers, to ensure the efficient flow of tangible items and support compliance across the supply chain.
Performance Reporting: Generate performance metrics related to import/export processes and ensure the continual improvement practices. Prepare reports and presentations for NMOA's leadership team.
Customs Recordkeeping / Documentation: Manage and maintain customs records in compliance with CBP (Customs and Border Protection) regulations and the Foreign Trade Regulations (FTR), ensuring records are accurate and readily available for review.
C-TPAT: Primary contact person for C-TPAT
(Customs Trade Partnership Against Terrorism)
Support Compliance Department Activities: Provide support for other compliance-related activities and special projects as assigned by NMOA's senior leadership.
Competencies:
Consultative Communication: Effectively communicate with management and staff across various business functions, providing Trade Compliance insights and recommendations.
Operations Expertise: Perform daily operational tasks related to import and export compliance under supervision or in collaboration with senior team members.
Trade Compliance Knowledge: Utilize expertise in international trade compliance operations, including the handling of import/export documentation, FTZ operations, Freight Bidding, and regulatory compliance.
Regulatory Knowledge: Strong understanding of U.S. Customs regulations, foreign trade regulations, and international trade compliance, including experience with Country of Origin and valuation assessments.
Problem Solving: Ability to respond to compliance inquiries and resolve issues related to import/export operations efficiently.
Vendor / Relationship Management: Build and maintain positive working relationships with freight forwarders, customs brokers, and other key stakeholders to ensure the seamless material movement.
Attention to Detail: Ensure the accuracy and completeness of import/export documentation and compliance records in line with regulatory requirements.
Project / Process Management: Lead or participate in process improvement initiatives, manage complex projects, and contribute to overall operational efficiency.
Qualifications / Skills:
Bachelor's degree in international business, Supply Chain Management, Business Administration, or a related field or 10+ year's specific import/export subject matter expert work experience.
5+ years' experience in trade compliance, customs brokerage, or import/export operations.
Advanced working knowledge of U.S. Customs regulations, import/export laws, Foreign Trade Zones, Harmonized Tariff Schedules (HTS's), Freight Bidding, and other compliance requirements.
Proficiency with trade compliance software
(ex., Integration Point), ERP software
(ex., QAD)
and Microsoft Office Suite (Excel, Word, PowerPoint).
Experience in customs documentation Review, Valuation, and Country of Origin determination.
Proficiency with KPI's
(Key Performance Indicator)
, reporting, and compliance auditing.
Excellent verbal/written communication skills, organizational skills, ability to manage multiple tasks in a fast-paced environment, while effectively communicating with cross-functional teams and external contacts.
If your qualifications and aspirations match those detailed for this key professional opportunity - I would appreciate hearing from you!
For immediate consideration, please email
(with a Word Format resume)
, directly to ********************
NOTE: This position Is Not open to external sourcing (Recruiting agencies)
Customer Service Representative ( Remote/Hybrid )
Remote Job
One of Californias largest privately-owned/public use airports, Sacramento McClellan Airport (KMCC) offers leasing of various-sized hangars, build-to-suit hangars with long-term ground leasing, and potential for fee title property sales. Located conveniently less than 20 minutes from Downtown Sacramento and within McClellan Park, the airport is neighbor to a hotel, fine dining restaurant, business park & more.
Job Title: Customer Service Representative
Department: Customer Service
Reports To: Customer Service Manager
Position Summary:
The Customer Service Representative serves as the primary point of contact for passengers, ensuring a smooth and pleasant experience from booking to boarding. In a fast-paced private airline environment, this role requires excellent communication skills, problem-solving abilities, and a strong focus on customer satisfaction.
Key Responsibilities:
Greet and assist passengers at check-in counters, boarding gates, and customer service desks.
Provide timely and accurate information regarding flight schedules, baggage policies, and boarding procedures.
Assist with reservation inquiries and ticket changes, ensuring all customer requests are handled efficiently.
Address and resolve customer complaints or concerns promptly, escalating issues when necessary to ensure service excellence.
Handle unexpected situations such as flight delays or cancellations with professionalism and empathy, providing appropriate alternatives and solutions.
Liaise with internal departments (e.g., operations, ground services, and in-flight teams) to relay critical information impacting customer service.
Maintain clear and effective communication with customers via phone, email, and in-person interactions.
Update and manage customer records in the airlines database, ensuring all information is accurate and confidential.
Process transactions including ticket sales, refunds, and ancillary services with attention to detail.
Adhere to airline policies, procedures, and regulatory guidelines to maintain high service standards and ensure safety.
Stay informed about industry best practices and participate in ongoing training to enhance service delivery.
Qualifications:
High school diploma or equivalent; a degree or certification in hospitality, customer service, or a related field is an asset.
Proven experience in a customer service role, preferably in the airline or travel industry.
Excellent verbal and written communication skills.
Strong problem-solving abilities and a proactive approach to addressing customer needs.
Ability to work under pressure and manage multiple tasks in a dynamic environment.
Proficiency in using computer systems and reservation software.
Required qualifications:
Legally authorized to work in the United States
21+ years or older
Mortgage Customer Service Representaive
Remote Job
The primary purpose of the Mortgage Customer Service Representative I is to resolve all borrower inquiries on current mortgage loans received either via inbound/outbound calls.
Work Schedule: Monday - Friday 9:30 a.m. - 6:00 p.m./CST with 1 Saturday per month required and work from home on Monday & Friday.
Essential Duties and Responsibilities
Responds to borrower inbound calls concerning their account, ensuring high quality service, adhering to productivity, and regulatory requirements. Researches customer issues and works towards resolution when needed. Updates servicing system with relevant notes/comments.
Prioritizes the needs of the business, completing assigned outbound calls as inbound call volume permits.
Completes follow-up tasks to ensure customer satisfaction and resolution.
Miscellaneous duties as assigned.
Position Requirements
Education
High school diploma or equivalent required
Experience
General call center experience preferred
Experience with loan servicing a plus
Functional/Technical Skills
Strong customer service skills
Ability to problem-solving
Ability to work in a fast-paced environment
Ability to multi-task and manage time effectively
Experience working with Microsoft Windows applications
Benefits
Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision insurance. We provide short term and long-term disability insurance, basic life insurance, 401(k), and 10 employer paid holidays. In addition, we offer supplemental benefits to include life insurance, critical illness and accident plans.
Environmental/Physical Demands
Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice.
Qualifications
Remote customer service representative
Remote Job
Step into a world where culinary artistry meets warm, inviting charm. For over a decade, The Little Door has been delighting guests across California with an unforgettable dining experience that perfectly marries tradition with innovation. We believe in creating more than just a meal; we strive to offer an experience that resonates with our guests long after the last bite . We are seeking to employ a dedicated, skilled and detailed-oriented customer service representative that provides support to customers by handling inquiries, resolving issues, and delivering exceptional service via phone, email, chat, or other digital platforms. This role requires strong communication skills, problem-solving abilities, and a commitment to ensuring customer satisfaction, all from the comfort of a remote working environment.
KEY RESPONSIBILTIES :
Respond promptly to customer inquiries via phone, email, or chat platforms
Provide detailed information about the restaurant's menu, specials, dietary options, and promotions.
Process online orders accurately and ensure details are communicated to the kitchen or delivery team.
Manage reservations, cancellations, and changes to dining schedules using the restaurant's booking system.
Address customer complaints or concerns about orders, service, or experiences.
Uphold the restaurant's standards for customer service, ensuring every interaction reflects positively on the brand.
Manage multiple inquiries simultaneously while maintaining a calm and professional demeanor.
Qualifications and Skills:
High school diploma or equivalent required; some college or customer service certifications are a plus.
Proficiency in using CRM systems, email, and chat platforms.
Active listening skills and the ability to convey information clearly and concisely.
Ability to multitask and prioritize in a remote work environment
Working Conditions :
Reliable internet connection and a dedicated, quiet workspace
Comfortable working independently and meeting performance metrics in a remote setting.
Required qualifications:
Legally authorized to work in the United States
Preferred qualifications:
21+ years or older
Customer Care & Loyalty Coordinator (Part Time)
Remote Job
Ramy Brook is a contemporary women's wear brand designed to provide a day-to-night wardrobe solution for women. With a focus on silk fabrics, lively colors, and sophisticated silhouettes, Ramy Brook's designs aim to embody timelessness, elegance, and versatility. The brand is available in top retailers worldwide and specialty boutiques, as well as online and at the flagship store on Madison Avenue.
Role Description
This is a part-time hybrid role for a Customer Care & Loyalty Coordinator located in New York, NY, with some work from home flexibility. The Coordinator will be responsible for managing customer satisfaction, providing support, enhancing customer experience, and effective communication to ensure top-notch customer service and loyalty.
Qualifications
Gorgias and/or Zendesk experience required.
Customer Satisfaction, Customer Support, and Customer Experience skills
Strong Communication and Customer Service skills
Previous experience in customer care or related field
Ability to work independently and collaboratively
Detail-oriented and organized mindset
Knowledge of CRM systems is a plus
Experience in the fashion or retail industry is beneficial
High school diploma or equivalent required
Remote Customer service representative
Remote Job
Signature Pools and Spas Inc. with over 20 years of experience in the Swimming Pool industry currently serves East Broward County with the upmost customer service. Signature Pools and Spas, through its dedication to unique designs, excellent craftsmanship, and superior products, has had no problem setting itself apart from the competition.
We are committed to delivering excellence in service and innovation in design. As part of our ongoing expansion, we are looking for a skilled Remote Customer Service Representative to join our team and provide outstanding support to our valued clients.
KEY RESPONSIBILITIES :
Respond promptly and professionally to customer inquiries via phone, email, and chat.
Provide detailed information on products, services, and installation processes for pools and spas.
Schedule consultations, service appointments, and follow-ups, ensuring seamless coordination with on-site teams.
Escalate complex issues to the appropriate departments while maintaining effective communication with clients.
Accurately document all customer interactions, feedback, and service requests in the CRM system
Collaborate with the sales and operations teams to gather customer feedback and identify areas for service enhancement.
Required qualifications:
Legally authorized to work in the United States
Preferred qualifications:
21+ years or older
Dallas, TX-Facilities Service Representative
Remote Job
IT'S TIME TO GROW YOUR CAREER!
Chemsearch FE is a facility resource management company with over 100 years of experience. We are an industry leading provider of specialty maintenance solutions in urban facilities. As the fastest growing business division of NCH Corporation, FE is committed to standing by our clients to optimize building resources, improve efficiencies and convey a corporate message that the environment matters.
We meet the unique needs of those who are responsible for the operation of urban facilities through water conservation, energy savings, waste stream reduction and property maintenance programs.
WE ARE LOOKING FOR PEOPLE LIKE YOU!
An eagerness to learn…
A strong ability to self-manage...
A passion for working with people and solving problems…
Chemsearch FE offers a career destination for talented, passionate and results-driven people who seek the innovation and growth opportunity that we provide. We don't offer jobs….we solidify careers, as proven by the thousands of associates worldwide with an average tenure of 13 years.
WE KEEP THE POSITION CHALLENGING. RESPONSIBILITIES INCLUDE:
Provide routine preventative maintenance services; inspection, cleaning and calibration of system components as necessary to assigned accounts
Determine condition of system fluids, water sampling and testing, identify malfunctions and take corrective actions
Accurately report service calls
Maintain relationships of existing key account business and seamlessly transition accounts to a territory manager (when applicable)
Serve as technical support for sales teams within assigned product lines
HIT THE GROUND RUNNING WITH THESE REQUIREMENTS:
Proven track record in managing time autonomously
75% or more travel requirement
Exceptional interpersonal and communication skills
Proficient with smart technology
Aptitude to learn equipment service and other technical information
This position requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting
Work is conducted both indoors and outdoors, with varying environmental conditions
MUST be in good physical ability-the job requires frequent walking to and from worksite.
Required work activities include, but are not limited to, climbing and descending stairs and ladders (from 10' to 30' in height), sometimes while carrying items
Occasionally move drums of chemicals weighing up to 65 pounds
Be able to wear protective gear for the face, ears and gloves
WHAT WE DO TO MAKE YOU SUCCESSFUL:
Training will be an apprentice model in combination with training classes
Company culture recognizing results while embracing work-life balance
Discover your strengths and provide advancement opportunities to those who prove successful
Competitive compensation package, comprehensive benefits & 401(k) plan
Additional Benefits
Company culture recognizing results while embracing work-life balance
Discover your strengths and provide advancement opportunities to those who prove successful
Competitive compensation package, comprehensive benefits & 401(k) plan
The base salary range for this position is $55,000-55,000 (
excluding bonus earnings or overtime pay as applicable by position)
which represents the low and high end of Chemsearch FE's salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to: experience, education, training, location, merit system, quantity or quality of production, responsibilities and regular and/or necessary travel. The range listed is only one component of Chemsearch FE's Total Rewards package for associates. Please note that this range does not include commissions which for some associates is a substantial part of their overall compensation and there is no maximum for commissions.
Our Facilities Service Representative is an entry-level, customer-facing role that assumes the responsibility for maintaining the equipment and services and the relationship within Chemsearch FE's corporate accounts. A person who proves successful in this role will be considered for advancement opportunities. Join the Chemsearch FE team and start your career today!
We celebrate, support and thrive on difference and diversity. We are proud to be an Equal Opportunity Employer. This is a remote position.
Client Service Specialist
Remote Job
About Us:
Foster & Motley is a steadily growing, independent, employee-owned, fee-only firm that provides clients with investment management and comprehensive financial planning. We currently manage over $2.5 Billion in client assets and have 50 dedicated employees. The firm's culture promotes collaboration, professional growth, and a commitment to providing exceptional client service.
As we continue to expand, we are seeking an experienced Client Service Specialist dedicated to delivering exceptional support and ensuring customer satisfaction.
Position Summary:
Support Advisors with client-related financial planning and investment management activities, including engaging directly with clients, addressing their questions, and offering assistance while exercising a high degree of confidentiality and initiative.
Essential Functions:
· Act as point of contact for clients on service and administrative requests for one or more advisors.
· Prepare, organize, and maintain client-related documentation, including detailed investment management and/or financial planning documents
· Ensure timely and accurate follow-up on client matters, prioritizing client satisfaction and efficient service.
· Prepare reports by gathering data from various sources while paying close attention to details to ensure accuracy.
· Open, maintain, and service client investment accounts.
· Draft and send correspondence, responding to client needs and inquiries.
· Schedule and prepare for client meetings and conferences.
· Coordinate office functions with other departments.
· Perform other such duties as may be assigned.
Knowledge, Skills, and Abilities:
· Ability to work under tight deadlines while maintaining accuracy and quality of service.
· Understanding of client relations, financial planning, and investment management processes
· Highly organized, with exceptional attention to detail and the ability to manage multiple priorities.
· Strong verbal and written communication skills with a focus on client, client-focused messaging.
· Ability to work independently and within a team environment.
· Proactive customer service mentality.
· Dependable, approachable, and committed to fostering positive client and team relationships.
· Resolve situations using sound judgment.
· Adhere to ethical and confidentiality standards
· Ability to utilize computer programs effectively.
Qualifications:
· A college degree is preferred.
· Thorough knowledge of Microsoft applications, Word, Excel, and Outlook is essential.
· Minimum of 3-5 years of client service experience within the financial services industry.
· Experience with Schwab, Financial Planning Software, Customer Relationship Management (CRM) systems, Document Management Systems (DMS), and/or Portfolio Reporting Systems is a plus.
What This Role Offers:
Competitive salary commensurate with experience
Annual profitability/performance bonus
Safe Harbor 401(k) plan with discretionary profit sharing
Medical, Short-Term/Long-Term Disability and Group Life insurance
Paid vacation and paid parental leave
Opportunities for professional growth and continuing education
Two days per week of remote work flexibility, starting after 90-days of employment
We are looking for someone who not only loves pets but will take care of their owners too.
We are seeking a dedicated and proactive Client Liaison to join our team. The ideal candidate will serve as the primary point of contact for our clients, ensuring their needs are met and fostering strong relationships. This role is essential in bridging communication between clients and our internal teams, driving positive pet patient outcomes, and enhancing overall client satisfaction.
We are a growing veterinary specialty center and are hoping to find for someone who wants to grow with us! In fact, if you are a strong worker, this is a job where you could climb the ladder.
No previous experience in a medical field is necessary.
Duties
Act as the main contact for clients, addressing inquiries and providing timely updates on their pet's stay and treatment, and scheduling appointments.
Collaborate with internal teams to ensure client's wishes are understood and met effectively.
Manage multiple client's pets during their day, ensuring high levels of customer service and satisfaction.
Utilize an electronic medical record for tracking client interactions and patient care.
Develop and implement strategies to enhance client relationships and improve internal communication.
Communicate estimates, take deposits for services, update owners on bill, and conclude bill at the end of their service.
Provide a safe and calm environment and help guide client's who are grieving to appropriate resources.
Skills
Strong work ethic with the ability to prioritize tasks effectively.
Background in hospitality, sales, or financial services is highly desirable.
Excellent communication skills, both verbal and written, including social media, with an ability to convey complex information clearly.
Preference to individuals with social media and marketing experience.
Strong organizational skills.
Ability to work collaboratively within a team environment while also being self-motivated.
Experience in building strong customer relationships.
Join us as we strive to deliver exceptional service to our clients, their pets, and our team members while growing your career in a dynamic environment!
Job Types: Full-time, Part-time
Pay: $20.00 - $29.00 per hour
Expected hours for part-time employees: 20 per week
Benefits:
401(k) matching
Employee discount
Work from home
Schedule:
8 hour shift
Ability to Commute:
Waltham, MA 02451 (Required)
Ability to Relocate:
Waltham, MA 02451: Relocate before starting work (Required)
Work Location: Hybrid remote in Waltham, MA 02451
Customer Service Representative (Tallahassee Only)
Remote Job
*** Must Live in Tallahassee or Surrounding Area ***
***MUST HAVE***
Need At Least 2 Years CSR Telephone Exp
MS Word/Powerpoint Exp
High School Diploma or GED
Be able to pass a Federal Background Check
** Fully Remote Position **
Training is 8wks, Mon-Fri 8am - 5pm EST
Shift will be an 8-hour shift between Mon-Fri 8am - 8pm EST
Job Summary:
The Call Center Representative is a front-line service position aiding state benefit system members and providers regarding programs, policies, and procedures. Responsibilities include answering incoming calls related to eligibility, benefits, claims, and authorization of services from members or providers.
Responsibilities:
Available to work scheduled work hours based on operational needs
Accurately respond to inbound phone calls and processing provider and member inquiries
Under general supervision, resolve customers' service or billing complaints by demonstrating sound judgement
Contact customers to respond to complex inquiries or notify them of claim investigation results
Refer unresolved customer grievances, appeals, and claim resolution to designated departments
Keep records of customer interactions and transactions
Actively listen and probe callers to determine the purpose of the calls
Research and communicate information regarding member eligibility and claims status
Assume responsibility for self-development and career progression
Educate providers on how to submit claims and when/where to submit a treatment plan
Perform necessary follow-up tasks to ensure member or provider needs are completely met.
Support team members and participate in team activities
Must Have:
Experience with Microsoft Word and Powerpoint
2 years of Call Center Experience
Client Services Associate
Remote Job
Role:
Dynamic Advisor Solutions is seeking a dedicated, detail-oriented, and positive-minded Client Service Associate to join our team in a fully remote capacity. The ideal candidate is tech-savvy, has high standards for client service, and excels in communication. A strong background in financial services, exceptional organizational skills, and a proactive approach are essential for success in this role.
Responsibilities:
Proactively support client service needs, including paperwork processing, new account setup, account transfers, updates, move money requests, and resolving NIGO (Not In Good Order) alerts, as directed.
Provide responsive support to advisors and custodians via phone and video calls.
Manage client interactions through remote video calls, phone conversations, and email communication.
Maintain and update client records and files in the CRM database, ensuring accuracy and confidentiality.
Organize and manage document storage and client records.
Assist with data entry and report preparation as requested by financial advisors.
Handle confidential client and company information with discretion and professionalism.
Qualifications:
Minimum of three years experience in an advisor support role.
Three years of experience in financial services (e.g., banking, wealth management, insurance).
Excellent interpersonal, customer service, and communication skills.
Strong attention to detail and problem-solving capabilities.
Ability to multitask and manage time effectively in a remote environment.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
College degree preferred.
Must pass a basic credit and background check.
Benefits:
Competitive salary
Comprehensive benefits package, including health, dental, and vision insurance
Retirement savings plan
Paid time off and holidays
Professional development opportunities
How to Apply:
If you are interested in joining our remote team and contributing to our mission of delivering exceptional client service, please submit your resume via LinkedIn's Easy Apply feature on this job posting.
Dynamic Advisor Solutions is an equal-opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
Thank you for considering Dynamic Advisor Solutions as your next career destination. We look forward to reviewing your application!
Customer Service Representative
Remote Job
Are you passionate about providing exceptional customer experiences? PorchToPatio, LLC is looking for a confident and skilled Customer Support Specialist to join our team. This role requires in-office work at our Cincinnati, OH location, though remote work may be an opportunity within the role.
As the frontline ambassador for PorchToPatio, you'll play a vital role in delivering top-notch support through phone, email, and live chat. We're committed to fostering a collaborative, results-driven team dedicated to continuous improvement.
Hours:
11:30 AM - 8:15 PM EST (with a 45-minute lunch break)
Benefits:
401(k) retirement plan
Paid holidays (9)
Medical reimbursement plan after 90 days
Employee discount
Paid time off after 90 days
Annual performance bonuses
Potential for remote work flexibility
Key Responsibilities:
Provide best-in-class customer support, demonstrating exceptional communication and relationship-building skills.
Troubleshoot and resolve inquiries with empathy and efficiency across phone, email, and live chat.
Navigate and utilize multiple software tools, including ticket management systems, reporting tools, and Excel, to manage day-to-day operations and resolutions.
Consistently exceed customer satisfaction, efficiency metrics, and resolution targets.
Collaborate with team members to maintain a positive, engaging, and productive work environment.
Participate in projects, including updates to our industry-leading website and processes.
Requirements:
Experience in ticket management or customer account management.
A driven and proactive mindset, striving to be an independent asset to the team while also being comfortable collaborating when needed.
Strong customer service skills with the confidence to handle various inquiries and provide timely solutions.
A passion for learning about our products, services, and industry to better serve our customers.
Excellent communication and relationship-building skills, particularly over the phone.
Reliable attendance and adherence to a set schedule.
Ability to learn and utilize online tools, including email platforms, knowledge bases, reporting tools, and performance trackers.
Familiarity with Excel and reporting tools.
A customer-first mentality and a commitment to teamwork.
Applicant Question:
What does customer service mean to you?
If you're passionate about delivering exceptional service, driven to take initiative and make an impact independently, while also excelling in a team environment, we'd love to hear from you! Apply today and become part of our dedicated team.
Customer Service Representative
Remote Job
At The McQuade Organization, we are dedicated to helping individuals and families protect
what matters most. With an increasing demand for our services, we are expanding our team
and seeking motivated individuals with soft sales experience to join us. As a remote Benefits
Representative, you will play a pivotal role in providing exceptional customer service and
helping our members transform the way they protect their loved ones.
We strongly believe in taking care of our employees, and that starts with exceptional training and support. We are a dynamic and forward-thinking company dedicated to providing our employees with the best possible support and resources. Our commitment to excellence extends to every aspect of our organization, and we are looking for a Benefits Representative who shares our passion for delivering top-notch service.
Job Description:
As a Benefits Representative at The McQuade Organization, you will play a pivotal role in
ensuring that our union members receive the best possible benefits packages. You will serve as
a point of contact for union members, guiding them through the enrollment process, answering
questions, and assisting with any benefits-related concerns.
Key Responsibilities:
-Assist members with benefits inquiries, enrollment, and changes.
-Explain benefits options and provide guidance to help members make informed decisions.
-Conduct benefits meetings for new members.
-Troubleshoot and resolve benefits-related issues in a timely manner.
-Act as a liaison between members and our main office .
-Participate in open enrollment processes and communicate changes effectively.
Qualifications:
-Prior experience in benefits administration or a related field is a plus!
-Strong communication and interpersonal skills.
-Self-motivated, dedicated, and able to work independently.
-Team player with a customer-centric approach.
-Detail-oriented with excellent organizational skills.
-Excellent written and verbal communication skills
-Proficiency in using zoom and adequate knowledge of computers
Why Join Us:
-Full-time, remote position offering flexibility.
-Ongoing training and support to enhance your skills
-Weekly pay and performance bonuses
-Benefits package including Health, Life, Retirement and Stock Options
-Opportunities for career growth and development.
-A positive and inclusive work environment.
Join a team of dedicated professionals who value teamwork and excellence.
If you are a self-motivated individual with a passion for helping others and want to be part of a
dynamic team dedicated to employee well-being, we encourage you to apply.
How to Apply:
Please submit your resume outlining your relevant experience and explaining why you are the
ideal candidate for this position. Email your application to the response email.
Customer Service Representative
Remote Job
Primary Responsibilities:
Act as the face of Maxcess to customers
Provide best-in-class customer service to internal and external customers, by managing the needs of the customer through all channels.
Recommend best product based on customers' business application and technical requirements.
Daily Responsibilities:
Configure quotes and orders to customer specification within 1 hour of receipt
Thoroughly communicate directly with customers, to ensure quote/order accuracy
Collaborate efficiently with supporting departments, to provide accurate products to customers, meet customers' delivery time requirements, manage complaints and returns, and ensure timely invoice payments
Educate customers about terminology and product offerings, to improve customer satisfaction
Tactfully enforce company policies to external customers (customer-incurred fees, units on hold limits, etc)
Proactively ensure that customer-specific requirements are documented and current
Identify trends in customer satisfaction and dissatisfaction, and communicate with management and field sales (Technical Support Managers) as needed
Cultivate an environment of collaboration, open communication, and accountability
Promote waste minimization, energy conservation, and other efforts to meet environmental objectives
Other duties as assigned to meet departmental and company objectives
Candidate Requirements
Bachelor's degree from four-year college/university in business, sales, or engineering,
and
minimum two years' experience acting as a customer service representative
OR
GED/high school diploma with a minimum of four years' experience acting as a customer service representative
Willingness to undergo 12-24moh training period, and to constantly learn new processes, terminology, and products
Position located in Eureka, MO or Meadows of Dan, VA
Ability to wear personal protective equipment (if entering designated manufacturing areas)-safety shoes, safety glasses, hearing protection, etc.
Hybrid office/work from home opportunity following initial onboarding period
Contact Center Representative
Remote Job
Hybrid schedule:
In-office on Tuesdays, Wednesdays, and Thursdays
Work-from-home on Mondays and Fridays
Work Hours: 10:30 AM to 7:00 PM EST (Monday through Friday)
About the Role:
Are you passionate about providing exceptional customer service and solving problems? Do you thrive in a fast-paced, customer-focused environment? If so, we want you to join our team as a Contact Center Representative. As the first point of contact for our clients, you'll play a vital role in supporting our B2B customers in a multi-brand contact center. We are looking for a self-motivated, detail-oriented individual with experience in a high-volume call center or customer-facing role.
In this role, you will engage with customers over the phone, chat, and email to answer inquiries, provide solutions, and ensure a seamless customer experience-all while meeting performance metrics and targets. If you're eager to grow within the hearing healthcare industry, we want to hear from you!
Key Responsibilities:
Provide exceptional customer support for B2B clients, ensuring professional and efficient handling of incoming calls.
Log all customer interactions accurately in the Salesforce CRM system.
Cover topics such as product features, order placement, shipping, warranty, and stock availability.
Troubleshoot and resolve customer issues, aiming for first-call resolution.
Handle customer complaints with a solution-oriented mindset.
Stay updated on products, processes, and industry knowledge through training.
Demonstrate consistent attendance and adherence to your scheduled work hours.
Continuously grow your understanding of the hearing healthcare industry, including key customer relationships and third-party accounts.
Contribute to the success of the team by performing additional tasks as needed.
What We're Looking For:
Education: High school diploma or equivalent required; Bachelor's degree a plus.
Experience: Prior experience in a high-volume customer service environment; experience in a medical office or healthcare setting is highly preferred.
Customer-Focused: Strong passion for delivering outstanding service with a “customer-first” mindset.
Relationship Building: Proven ability to build lasting relationships and foster customer loyalty.
Motivation: Self-driven and goal-oriented with a strong desire to contribute to both personal and team success.
Communication Skills: Clear and professional communication, both on the phone and in writing.
Adaptability: Thrive in a dynamic environment and adapt to new tools, processes, and customer needs.
Tech-Savvy: Comfortable using Microsoft Office Suite (Outlook, Teams, Excel, Word); familiarity with Salesforce is a plus.
Problem-Solving: Strong ability to analyze situations, resolve issues, and manage time effectively in a high-volume setting.
Team Player: Collaborative, with the ability to work seamlessly within a team to achieve collective goals.
About Us:
At WSAudiology, we are passionate about unlocking human potential by improving lives through hearing. As a global leader in the hearing aid industry, we are committed to creating innovative solutions that bring hearing back to millions of people around the world. With a team of over 12,000 colleagues in 130 countries, we offer a diverse and collaborative work environment where you can grow and make a real impact.