Chief Operating Officer
Associate director job in Fenton, MI
Mission Statement: Unlocking potential while protecting your most critical assets.
Core Values: Care Trust Help (C.T.H.)
The Chief Operating Officer (COO) will be a key member of the executive team, responsible for overseeing the company's day-to-day operations and ensuring the efficient and effective execution of our strategic goals. The COO will work closely with the CEO and other senior leaders to drive operational excellence, enhance profitability, and foster a culture of continuous improvement.
Essential Duties and Responsibilities
Operational Leadership: Oversee all operational aspects of the company, including project management, construction operations, and supply chain management.
Strategic Planning: Collaborate with the CEO and executive team to develop and implement strategic plans that align with the company's goals and objectives.
Visionary Leadership: Act as a builder and visionary, driving innovation and long-term growth strategies to stay ahead of industry trends and market demands.
Business Integration: Lead efforts to integrate new businesses and acquisitions seamlessly into the company's operations, ensuring alignment with overall strategic goals.
Scalability and Growth: Develop and implement strategies to scale operations, drive growth, and expand the company's market presence.
Safety Mindset: Ensure all safety protocols are rigorously followed, coordinating with the safety team to address compliance, training, and incident prevention.
Systematization: Systematize work processes to enhance efficiency, consistency, and quality across all projects.
Performance Management: Establish performance metrics and KPIs to monitor and improve operational efficiency, productivity, and profitability.
Team Development: Lead, mentor, and develop a high-performing operations team, fostering a culture of accountability, collaboration, and innovation.
Coaching and Teaching: Act as a coach and teacher to team members, promoting continuous learning and professional development.
Risk Management: Develop and implement risk management strategies to mitigate operational risks and ensure compliance with industry regulations and standards.
Quality Advancement: Advance the quality of work by implementing best practices and continuous improvement initiatives.
Client Relations: Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and repeat business.
Financial Oversight: Work with the CFO to manage budgets, forecasts, and financial performance, ensuring alignment with the company's financial goals.
Technology Integration: Leverage technology and innovation to streamline operations and improve project management capabilities.
Talent: Recruit, develop, and retain top talent, fostering a high-performing, technically skilled team with leadership potential.
This role requires exceptional leadership, strategic vision, technical expertise, and business acumen to uphold and expand the organization's reputation as an industry leader.
Required Qualifications
Bachelor's degree in construction management, engineering, business administration, or a related field
Minimum of 10 years of experience in construction or manufacturing operations, with at least 5 years in a senior leadership role.
Proven track record of successfully managing large-scale construction projects and driving operational excellence.
Strong leadership, communication, and interpersonal skills.
Strong financial acumen, with the ability to manage budgets and control costs effectively; proficient in business planning, financial analysis and revenue growth strategies
Ability to analyze market trends, identify opportunities, and drive innovation to enhance services and profitability.
Strong understanding of safety protocols, compliance requirements, and incident prevention strategies
Demonstrated ability to develop, coach, and mentor employees
Ability to think strategically and execute tactically.
Visionary mindset with the ability to build and scale operations.
Strong understanding of risk management and quality advancement principles.
Strong organizational skills and the ability to prioritize and work in a fast-paced environment.
Ability to identify areas for continuous improvement and make recommendations and/or implement.
Highly motivated with a positive outlook and the ability to always demonstrate a professional demeanor.
Preferred Qualifications
Master's degree in business or related field.
Experience with process improvement methodologies (e.g., Lean, Six Sigma) is a plus.
Proficiency in construction management software and other relevant technologies.
Ability to integrate new businesses and drive continuous improvement.
Project Management Certification
Experience in industrial media blasting, coatings, linings, roofing or industrial services.
Head of Pharmaceutical Sterile Filling Operations
Associate director job in Rochester, MI
Korn Ferry has partnered with our client on their search for the role, Head of Pharmaceutical Sterile Filling Operations.
The Company
Endo Inc. [$2B; 3K FTEs], is a global specialty pharmaceutical company that develops and sells various pharmaceutical products worldwide. The company is recognized for its diverse portfolio comprised of Branded Pharmaceuticals, Generic Pharmaceuticals, and Sterile Injectables encompassing therapeutics for Pain Management, Urology, Endocrinology, CNS, Immunosuppression, Oncology, Cardiovascular, and Women's Health.
The Branded and Generic Pharmaceuticals segment provides products with dosage forms to include solid oral extended-release, solid oral immediate release, liquids, semi-solids, patches, powders, gels, ophthalmics, and sprays amongst others. The Sterile Injectable segment offers ADRENALIN for emergency treatment of certain allergic reactions including anaphylaxis and VASOSTRICT which increases blood pressure in adults with vasodilatory shock.
The International Pharmaceuticals segment sells a range of specialty pharmaceutical products primarily to customers in Canada. Its principal products serve various therapeutic areas, including attention deficit hyperactivity disorder, pain, women's health, oncology, transplantation, and over-the-counter products.
Endo places a strong emphasis on research and development (R&D) as a cornerstone of its operations. With state-of-the-art facilities and a team of skilled scientists, the company invests heavily in advancing therapies that address critical gaps in healthcare. Its R&D pipeline focuses on enhancing drug formulations, developing novel delivery methods, and exploring new therapeutic areas.
Endo is now looking ahead to capitalize on its strategic growth initiatives by expanding its global presence and continuing to address the evolving needs of patients. The company's strategic focus includes strengthening its core therapeutic areas, exploring emerging markets, and leveraging advancements in biotechnology. By combining its expertise with a patient-centric approach, Endo strives to enhance lives worldwide to solidify its position as a trusted leader in the pharmaceutical industry.
The company has global headquarters in Dublin, Ireland and its U.S. corporate office in Malvern, Pennsylvania.
Position Overview
The Director, Head of Filling Operations will oversee the establishment, implementation, maintenance, and execution of cleaning, sanitization, and/or sterilization of production equipment and facilities at the Rochester, MI site. These responsibilities include but are not limited to raw material sampling, dispensing, product formulation, and aseptic/sterile primary packaging of liquid, suspension, or lyophilized products in plastic bottles, vials or syringes with oversight for inspection, secondary labelling, and packaging of the finished product.
The Director, Head of Filling Operations must bring proven team management and leadership development experiences at similar scope/scale to the position being able to demonstrate clear communication and collaboration skillsets. This individual will work extensively with direct staff members and cross-functional teams to accomplish overall organizational objectives that includes sustaining the site's positive performance record associated with Quality Management System (QMS), cGMP and EHS compliance.
The Director, Head of Filling Operations will have significant budgetary management responsibilities and lead a direct team of 6-8 FTEs with 15 indirect FTEs. In addition, this individual will have broader managerial oversight for more than 150 hourly employees. In partnering with and reporting directly to the General Manager of Site Operations, this executive must coordinate work between teams and functions to ensure alignment with the Rochester site's overall Vision, Mission and Execution Strategy.
Key Responsibilities
Operations and Compliance:
Oversees execution of commercial production to meet patient, quality, business, and financial objectives as well as supporting developmental and technical transfer production activities across three shifts.
Directs production in Sanitation, Preparation Services, Drug & Chemical Dispensing, Bulk Manufacturing, Sterile Filling, Inspection & Packaging.
Establishes and drives expectations for production schedules & reducing non-value-added waste while meeting weekly delivery schedule and financial objectives
Provides management reporting through development and use of department metrics aligned with Site Objectives and Scorecards.
Sets priorities to meet internal cycle times and delivery schedules. Maintains proper staffing and training levels to meet requirements.
Participates and develops long-term strategies and risk management programs that increase the compliance, efficiency and effectiveness of operations. Assures adequate maintenance of department machinery and supplies.
Develops and maintains a safe manufacturing environment in accordance with plant and corporate policies in addition to local, state, and federal EHS regulations. Participates in safety meetings, investigates accidents, ensures proper PPE and industrial hygiene controls, and takes appropriate corrective actions to eliminate hazardous conditions.
Promotes a quality and compliance focused culture which embraces RFT (right first time) and CI (continuous improvement) methodologies.
Performs site performance assessments and risk assessments based on business development and new product/process/technical transfer activities associated with employee operations, GMP Compliance, and safety.
Directs change controls related to processes, equipment, documentation and safety practices in accordance with Quality System requirements.
Manage audits and inspections by regulators, corporate office and contract customers by escorting and facilitating information sharing, document review and response commitments. Assures cGMP compliance with regulatory agencies (FDA, EMA, etc.)
Lead initiatives for root cause analysis to implement effective corrective actions, reducing the potential for deviations related to human error.
Budgetary Management & Delivery Performance:
Oversight for five budgetary departments representing seven operational working units 1) Sanitation, Drug & Chemical Dispensing, Bulk Manufacturing; 2) Preparation Services; 3) Sterile Filling; 4) Inspection & Packaging, and 5) Manufacturing Administration
Team Supervisory & Development:
Responsible for interviewing, hiring, onboarding, and the continued training of employees being able to plan, assign, and direct daily work in alignment to site needs.
Leads team and individual employee performance reviews being able to address complaints or resolve problems accordingly.
Develops, trains, and mentor's functional supervisors and managers for more effective performance across current assignments. Leads continuous personnel development initiatives and succession planning objectives for ensuring successful business continuity.
Secures effective training programs and resources through a current partnership with the WorkForce Development Team to support compliance with CFR, OSHA regulations, and manufacturing execution demands.
Assures compliance with procedures, cGMP's regulations, safety, and contract obligations. Reviews documentation produced by management for violations of company policy and recommends disciplinary actions accordingly.
Team & Cultural Leadership:
Establishes expectations, drives accountability, and influences effective team building to further an established organizational culture based in collaborative teamwork.
Motivates, engages, and inspires shop floor management by continuing to foster a transparent, open communication, and collective team workforce environment.
Ensures that all site related compliance, quality, transformation, employee learning & development, and financial objectives are met.
Supports capital planning initiatives for the site in compliance with local, state and federal requirements.
Sponsors Operational Excellence Program (OEP) improvements as development opportunities for all staff. Manages special projects as requested and/or assigned by Executive Team.
The Candidate
Experience and Professional Qualifications
Minimum 10 years of direct team leadership experience within specific functions to include Operations, Quality, and/or Compliance Management is required. Career experience must showcase an emphasis on team building, problem solving, and employee development inclusive of succession planning.
Minimum 6 years of progressively responsible work-related experience in designing, customizing, managing, and evaluating manufacturing operations inclusive of programs to support ongoing personnel development are required.
Undergraduate or advanced educational degree from an accredited college or university within the fields of Science, Packaging, Engineering, or Business are highly preferred but not required.
Direct parenteral manufacturing and quality related experiences are highly preferred but not required.
High level proficiencies in employee training, education, and learning development programs with strong group presentation experiences are required. Familiarity with different team management styles, methodologies, and approaches for ongoing personnel development are highly preferred.
Working proficiency in relational databases or CRMs and computerized software to support management reporting to include word processing, spreadsheets, charts/graphs, and presentations are required.
Chief Operating Officer
Associate director job in Rochester, MI
About Us
Guy Hurley, LLC is a leading insurance agency based in Rochester Hills, Michigan, specializing in comprehensive insurance and bonding solutions for businesses and our personal lines clients. As insurance professionals, we are committed to helping people just like you find solutions for all your insurance needs. Once we understand your policy needs and goals, we'll work to develop a program tailored to you. Today's environment can bring concerns, and even, dangers. That's why we work closely with our clients to anticipate these challenges and address them before they happen. Knowledge is power. It's also the foundation for intelligent, well-considered decisions. When you have questions about which insurance policies are right for you, sound decisions are vital in helping you pursue your goals and protect your future. For many, understanding every aspect of the insurance space can be daunting.
We recognize that everyone encounters challenges along the way and strive to anticipate those situations as they occur. Our only goal is to keep you and your loved ones protected with the policies you need.
Chief Operating Officer (COO)
Position Summary:
We are seeking an experienced and strategic Chief Operating Officer (COO) to oversee the daily operations of our growing insurance company. The COO will be a key member of the executive leadership team, responsible for translating strategic goals into effective operational plans and driving efficiency across all departments, including underwriting, claims, customer service, finance, HR, and IT. This role is critical in supporting sustainable growth, operational excellence, and a high-performance culture.
Key Responsibilities:
Operational Leadership:
Lead and manage all day-to-day operations of the company, ensuring alignment with the company's strategic objectives and regulatory requirements.
Direct oversight over Sales, Finance, Client Services, Underwriting, & Surety Departments.
Strategic Planning & Execution:
Collaborate with the CEO and executive team to develop and implement long-term business strategies; translate goals into actionable operating plans.
Facilitate bi-weekly partner meeting, plan and facilitate bi-weekly operational leadership team meetings, and plan and facilitate quarterly board meetings.
Process Optimization:
Streamline operational processes to improve efficiency, reduce costs, and enhance customer experience while maintaining quality and compliance.
Inorganic Growth (Acquisitions):
Support the evaluation of strategic opportunities and lead the planning and integration of new initiatives into the existing operational infrastructure.
Team Management:
Lead and mentor department heads; foster a collaborative and accountable culture.
Determine staffing needs within each department and work with department heads to recruit and hire top talent.
Financial Oversight:
Work closely with the finance function to manage budgets, forecasting, and financial performance; ensure operational spend aligns with goals.
Compliance & Risk Management:
Ensure operational adherence to insurance regulations, industry standards, and internal policies.
Technology Integration:
Oversee technology and systems implementation to support scalability, improve service delivery, and enhance data-driven decision-making.
Performance Metrics:
Establish and monitor KPIs and operational dashboards; drive continuous improvement based on data analysis.
Qualifications:
Bachelor's degree in Business Administration, Finance, Insurance, or related field (MBA preferred).
10+ years of progressively responsible experience in operations, with at least 5 years in a senior leadership role within the insurance industry.
Proven track record of managing cross-functional teams and scaling operations.
Strong understanding of insurance business functions (underwriting, claims, policy administration, customer service).
Demonstrated ability to lead in a fast-paced, dynamic environment.
Excellent leadership, communication, and organizational skills.
Experience with process improvement methodologies (e.g., Six Sigma, Lean) preferred.
Experience with acquisitions and integrations preferred.
Office Location: 989 East South Boulevard, Suite 200, Rochester Hills, MI 48307
Benefits:
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Vice President - Operations
Associate director job in Wixom, MI
Job Title: Vice President - Operations
Department: Product Development
Reports To: Chief Operating Officer
Terms: Full time, in office
SuperStroke is a leader in golf grip innovation, trusted by over 600 tour professionals worldwide. The company is committed to delivering performance-enhancing products that combine cutting-edge technology with bold design. Our team thrives on creativity, collaboration, and a relentless pursuit of excellence in creating golf equipment for the best players in the world.
Key Responsibilities
1. Operational leadership: leading and managing multi-site manufacturing operations, ensuring alignment with the company's strategic goals and objectives.
2. Strategic planning: develop and implement manufacturing strategies that enhance productivity, reduce costs, and improve quality.
3. Compliance and safety: ensure compliance with health, safety, environmental, and regulatory standards across all manufacturing facilities.
4. Performance management: establish key performance indicators (KPI's) to monitor manufacturing performance and drive continuous improvement initiatives.
5. Team development: build and lead a high performing operations team, providing mentorship and professional development opportunities.
6. Budget management: oversee the budgeting process for manufacturing operations, ensuring efficient allocation of resources and cost control.
7. Cross functional collaboration: collaborate with other departments, to include sales, marketing, and finance, to align production capabilities with market demand.
8. Project management: spearhead major manufacturing projects and capital investment that drive long term competitive advantage.
9. Research and innovation: conduct market analysis, competitor benchmarking, end user interviews to collaborate with engineers to prototype and test new grip technologies.
10. Lifecycle management: monitor performance through reporting and customer feedback to drive continuous improvement and manage end of life transition.
Qualifications
· Education: bachelor's degree in engineering, operations management, or a related field; a Master's degree or MBA is preferred.
· Experience: 10+ years of progressive leadership experience in manufacturing or operations with a proven track record of managing multi-site operations.
· Skills: strong analytical and problem-solving skills, excellent communication ability, and a deep understanding of production systems and manufacturing practices, specifically injection molding and tooling.
Head of Legal Operations
Associate director job in Auburn Hills, MI
The Legal Operations Manager is a strategic, resourceful professional responsible for optimizing and managing the business operations of the legal department. This role focuses on improving efficiency, managing legal technology and budgets, and partnering across the organization to support the department's goals. It's ideal for a detail-oriented, tech-savvy individual who can manage multiple priorities in a fast-paced environment.
Key Responsibilities
Process Improvement: Evaluate and refine legal processes and workflows to boost efficiency and reduce costs. Build and maintain playbooks, policies, and templates to support consistent, scalable operations.
Technology Management: Implement, administer, and optimize the legal tech stack and e-billing systems. Assess and roll out new tools to drive productivity (e.g., entity management, board management, e-billing, document repositories).
Financial Management: Oversee the legal budget, track expenses, manage legal fee and matter accruals, and deliver regular financial reporting and forecasts.
Vendor & Outside Counsel Management: Maintain relationships with external legal providers, negotiate rates, and ensure billing compliance.
Data & Reporting: Develop and monitor KPIs and other operational metrics to provide leadership with clear, data-driven insights.
Cross-Functional Collaboration: Work closely with Finance, IT, Procurement, and PE stakeholders to align legal operations with broader business goals.
Knowledge Management: Build and maintain systems for organizing and sharing legal knowledge, documents, and templates. Support management of internal and external legal/compliance content.
Project Management: Lead or support department projects requiring strong planning and execution skills.
Qualifications
Bachelor's degree in a relevant field (required); experience in a corporate legal department or law firm strongly preferred.
3+ years of experience in legal operations, project management, or process improvement.
Proven experience implementing and managing legal technology tools.
Strong analytical, organizational, and problem-solving skills with excellent attention to detail.
Effective communication and relationship-building skills.
Proficiency in Microsoft Office (especially Excel and PowerPoint) and familiarity with legal tech platforms.
Experience with change management is a plus.
Project Director
Associate director job in Troy, MI
We're seeking a Project Director with deep expertise in industrial construction, specializing in mechanical and process piping projects. This role leads large-scale projects from planning through execution, ensuring alignment with client objectives, budgets, and safety standards.
You'll manage cross-functional teams, oversee project management processes, and maintain strong relationships with clients, subcontractors, and union leaders. Your leadership will ensure projects are delivered on time, within scope, and within budget.
Key Responsibilities
Direct project planning, scheduling, and execution for complex industrial projects.
Oversee budget management, cost control, and financial forecasting for large-scale projects.
Ensure compliance with safety standards, quality control, and environmental regulations.
Act as the primary liaison for clients and stakeholders, maintaining transparent communication.
Utilize Microsoft Project, Primavera, and BIM for efficient project delivery.
Mentor Project Managers and foster a culture of integrity and accountability.
Qualifications
8+ years in project management within mechanical or process piping contracting.
Strong knowledge of estimating, scheduling, budgeting, and risk mitigation.
Proficiency in Microsoft Office, Primavera, and familiarity with BIM technology.
PMP certification preferred, degree in Construction Management or Engineering a plus.
Why Join Us?
✅ Work on high-value industrial projects with leading clients.
✅ Be part of a team that prioritizes safety, innovation, and excellence.
✅ Opportunities for career growth, mentorship, and long-term project leadership.
✅ Competitive compensation and relocation support for extended on-site assignments.
Ready to lead projects that shape the future of industrial construction?
Executive Director
Associate director job in Flint, MI
Executive Director
Department: Administration
FLSA: Exempt
Reports to: Board of Trustees
PURPOSE AND GENERAL DESCRIPTION
The Executive Director is responsible for planning, organizing, directing, monitoring, and evaluating library operations and activities. The Executive Director supports and promotes the library's vision of being “Flint's go-to place to Learn for Life,” which enhances the quality of life for the residents of the community and other constituents and stakeholders. Diversity is a core value at the Gloria Coles Flint Public Library.
We aim to create and maintain a welcoming, inclusive, and equitable environment for all staff, patrons, and members of the community. We believe every member of our team enriches diversity by exposing all of us to a wide range of ways of understanding the world, engaging with one another, and learning about diverse ideas and experiences. Candidates who can contribute to the goal of diversity and inclusion are encouraged to apply and to identify their strengths in this area.
QUALIFICATIONS
Education
A bachelor's degree from an accredited college or university
and
an MLS or MLIS degree from an accredited ALA library program.
Experience
At least five (5) years of senior management experience in a complex library system, preferably in an urban setting serving 50,000 or more, and preferably with a union environment.
Location
Candidates must reside within 20 miles of the library
Required Knowledge, Skills, and Abilities
Ability to plan, direct and manage all aspects of a complex library organization.
Ability to apply strong business acumen to balance mission-driven services with sound fiscal management, data-driven decision making, and long-term sustainability.
Ability to lead organizational change initiatives that strengthen culture, structure, and performance, fostering an environment of trust, accountability, and innovation.
Ability to assess and develop or redesign organizational systems, policies, and workflows to increase efficiency and transparency.
Ability to demonstrate superb verbal, written, and interpersonal communication skills.
Ability to demonstrate engaging and energetic strategic leadership qualities.
Ability to build, strengthen and maintain both internal and external relationships.
Ability to demonstrate vision and creativity in engaging the Flint community in building a greater appreciation for knowledge and the concept of life-long learning.
Ability to engage grass-roots level groups and develop close ties across the entire Flint community.
Ability to develop the talents and skills of employees effectively and equitably, supervise staff, and coordinate multiple projects simultaneously.
Ability to demonstrate a team oriented and collaborative approach to work, project, and goal
achievement.
Ability to evaluate for use, as appropriate, emerging library technologies, trends, and innovations and to actively participate in professional library associations.
Ability to demonstrate and model the Mission, Vision, and Values of the Gloria Coles Flint Public Library.
Ability to meet State of Michigan law requiring certification of Library Director for Class VI Library.
ESSENTIAL DUTIES
Administrative
Direct, monitor and evaluate administrative, programmatic, fiscal, human resource, fund development, marketing/communications/public relations, and all other aspects of the library, including physical plant and technology.
Provide professional assistance to the board for developing, evaluating, and implementing library policies.
Plan, implement, monitor and update required administrative policies and procedures, including human resource policies and labor agreements, to successfully achieve the mission, strategy, goals and to remain in statutory and regulatory compliance.
Ensure adequate staffing levels, supervision, and performance management processes.
Ensure adequate and up-to-date physical facilities, systems, and technologies in support of community needs and programmatic plans.
Regularly update and inform the board on all aspects of library operations.
Formulate immediate and long-range plans covering major aspects of the library organization and operation and present them to the board for review.
Implement strategic and tactical plans and goals to ensure long term organizational viability.
Prepare and propose to the board annual goals and objectives designed to achieve the overall strategic plan.
Assess the overall performance of the library and implement best practices to improve productivity and service.
Financial
Strategic leadership, guidance, and working in partnership with the Director of Finance to ensure the financial well-being of the library.
Prepare and propose an annual operating and capital budget for board review and approval.
Monitor the budget and manage the library within the limits of the budget.
Prepare budgetary, fiscal, and other administrative documents and reports as required by the board.
Report the financial status of the library to the board monthly.
Strategic leadership, guidance, and working in partnership with the Director of Development in identifying and securing new and diverse streams of funding.
Ensure the efficient use of available resources and provide leadership and direction in fiscal matters as they pertain to ensuring the long-term viability of the organization and the mission.
Programmatic
Strategic leadership, guidance, and working in partnership with Librarians, Children and Adult Services staff in planning, developing, and managing library programs, patron services, and library collections.
Oversee and evaluate a broad range of creative and innovative programs and services which engage a diverse community.
Develop joint programs in cooperation with arts, cultural, educational, human services organizations, and others.
Marketing and Communications
Serve as the principal spokesperson and advocate for the library.
Strategic leadership, guidance, and working in partnership with the Communications & Community Engagement Coordinator to ensure effective and impactful marketing, communications, and advocacy strategies.
Establish effective relationships with community members, local organizations, civic leaders, funders, and local, regional, and national library organizations.
Associated Duties
Other duties may be assigned by the Board of Trustees.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
The Gloria Coles Flint Public Library is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, or any other protected category under applicable law.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE
This description is a summary of the responsibilities, duties, skills, experience, abilities, and qualifications associated with this position. It is not an exhaustive list and may be changed at any time at the discretion of the Gloria Coles Flint Public Library Board of Trustees.
Vice President of Operations
Associate director job in Auburn Hills, MI
The Vice President of Operations is a key member of the senior leadership team and serves as the second-in-command to the EVP of Operations. This role is responsible for leading and optimizing end-to-end warehouse and delivery operations, driving operational excellence across the organization, and embedding Lean principles into the culture. The VP will partner closely with the Supply Chain team to ensure efficiency, scalability, and continuous improvement throughout all operational areas.
Job Responsibilities:
Leadership & Strategy
Serve as the strategic and operational right hand to the EVP of Operations, driving alignment between company goals and operational execution.
Lead and supervise all functions within the Operations department, including Warehouse Operations, Delivery Operations, and Process Optimization.
Develop, communicate, and execute operational strategies that support scalability, profitability, and customer satisfaction.
Act as a visible leader across warehouse, delivery, and customer experience teams, fostering accountability, consistency, and a culture of operational discipline.
Build a leadership pipeline by coaching and developing high-performing managers and supervisors across all operational functions.
Oversee the implementation of company Standard Operating Procedures (SOPs) throughout the entire operations lifecycle, ensuring compliance, consistency, and excellence in execution.
Furniture-Specific Operational Excellence
Ensure the safe, efficient, and accurate handling of high-value, large-scale furniture products across warehouse and delivery operations.
Oversee storage optimization, packaging integrity, staging, and loading processes to minimize product damage and maximize throughput.
Lead initiatives to improve white-glove delivery execution and in-home service standards, ensuring the brand's reputation for quality and care is consistently upheld.
Partner with merchandising, sales, and customer service to ensure flawless coordination of order fulfillment, returns, and customer satisfaction.
Continuously refine space planning and inventory flow strategies to meet the unique needs of bulky product logistics and seasonal furniture demand.
Operations Management
Monitor and drive performance across warehouse and delivery operations through KPIs, dashboards, and on-site leadership.
Implement Lean and Six Sigma principles to eliminate waste, increase throughput, and improve service levels.
Collaborate cross-functionally with IT, HR, Finance, and Supply Chain to align systems, resources, and people processes with operational needs.
Manage labor utilization, fleet performance, and operational costs to achieve budgetary and service goals.
Ensure compliance with safety standards, DOT regulations, and company policies.
Collaboration with Supply Chain
Partner with Supply Chain leadership to develop procurement, inventory, and logistics strategies that optimize cost, service, and quality.
Support vendor and carrier relationship development to ensure timely, damage-free delivery and consistent performance.
Collaborate on demand planning, warehouse replenishment, and inventory forecasting to support business growth and promotional cycles.
Utilize analytics and technology to enhance transparency, predictive planning, and operational decision-making.
Continuous Improvement & Lean Implementation
Champion continuous improvement and Lean transformation across all operational areas.
Implement structured problem-solving, root cause analysis, and visual management practices.
Train and mentor operational leaders and associates in Lean principles, instilling a mindset of ongoing improvement and operational rigor.
Drive initiatives that enhance safety, product quality, customer experience, and overall operational efficiency.
Supervisory Responsibilities:
Directly oversees the full Operations Department, including Warehouse Operations, Delivery Operations, and Process Optimization.
Provides leadership to managers, supervisors, and support teams to ensure execution of company SOPs and attainment of departmental goals.
Establishes clear accountability, performance metrics, and succession planning for all direct and indirect reports.
Work Environment:
This job operates in the corporate setting as well as the retail store and warehouse settings.
Requirements
Qualifications needed to perform this position:
Bachelor's degree in Business, Supply Chain Management, or related field; MBA preferred.
10+ years of progressive experience in operations, with at least 5 years in a leadership role within a furniture, retail, or logistics environment.
SAP experience preferred
Proven success leading multi-site warehouse and delivery operations in a high-growth or fast-paced setting.
Strong background in Lean, Six Sigma, or continuous improvement methodologies.
Exceptional communication, leadership, and organizational skills.
High sense of urgency, hands-on leadership style, and ability to thrive in a dynamic environment.
Key Competencies
Strategic leader with a hands-on, operational mindset.
Strong process orientation with a track record of improving efficiency and effectiveness.
Data-driven decision-maker with the ability to balance cost, service, and quality.
Change agent with the ability to introduce Lean and drive cultural transformation.
Collaborative partner with excellent problem-solving and execution skills.
Travel:
This role will require travel as needed.
Physical Requirements:
Occasional standing and walking; Ability to lift-up to 100 pounds.
Frequent talking and hearing; Usage of hands and fingers.
Position Type/Expected Hours of Work:
This is a full-time position typically scheduled Monday through Friday, with occasional evening and weekend availability as required by business demands.
Director of Enrollment Management
Associate director job in Bloomfield Hills, MI
Founded by Detroit philanthropists George and Ellen Booth in 1904, Cranbrook Educational Community is one of the world's leading centers of education, science, and art. Comprised of a graduate Academy of Art, contemporary Art Museum, Center for Collections and Research, House and Gardens, Institute of Science, and more than 1,600 students attending our Pre-K through 12 independent college preparatory Schools, Cranbrook welcomes thousands of visitors and students to its campus each year. Critics have called Cranbrook “the most enchanted and enchanting setting in America” and in 1989 it was designated a National Historic Landmark. The campus is located in Bloomfield Hills, Michigan, about 20 miles north of downtown Detroit. For more, please visit our website: ******************
The Director of Enrollment Management is responsible for the offices of Admissions and Financial Aid. This position is responsible for the recruitment, evaluation, and enrollment of students for all levels of the Schools.
Responsibilities include, but are not limited to:
The enrollment and/or re-enrollment of approximately 1650 students annually to the Schools, ensuring that tuition income is sufficient to meet budgetary goals.
Meeting strategic institutional goals and priorities, such as broadening the scope of the student body, ensuring that the Schools' commitment to inclusion and diversity remains core to enrollment efforts across the board.
Initiating admissions-related marketing strategies that are well-aligned and resonant with the Schools' Mission, Vision, and Values.
Using data-driven strategies to evaluate and understand the local, regional, national, and international markets for prospective students.
Managing a team of six Deans and Associate Deans of Admissions, plus five administrative support staff members.
Supervising the annual work of the six Admission Committees that are responsible for vetting new students.
Traveling, at times, both domestically and internationally to represent Cranbrook at Admissions-related events.
Developing and maintaining an Admissions parent network and nurturing these relationships.
Managing the Admissions Offices' budget.
Coordinating activities with Alumni and Advancement Offices.
Maintaining excellent attendance, punctuality, and performance standards set forth in Cranbrook's employee handbook.
Supervisory Responsibilities:
Direct and supervise the Admission/Financial Aid staff. Manage a staff of six Admission professionals and five support staff.
Requirements:
A Bachelor's degree is required; a Master's degree is preferred.
Ten (10) or more years of either Enrollment Management experience, or of combined experience in the areas of Marketing, Communications, Enrollment Management, Financial Aid Administration, and/or Alumni/Advancement.
Commitment to working in and fostering an inclusive community with demonstrated high EQ in working with families, faculty, and staff of diverse backgrounds, perspectives, and needs.
Ability to work collaboratively with other school community members and to navigate complex organizational systems and structures.
Strong understanding of the budget drivers that impact school finances.
Adept and proficient user of up-to-date technologies that support data-driven student record management, analytical reporting, office operations, and social media strategy.
Skilled manager who enjoys identifying and developing talent and has consistently created high-functioning teams and a welcoming atmosphere within the department.
Strategic thinker and creative problem-solver with the ability to see the big picture.
Superior communication skills, both written and spoken. In addition to having the ability to present information to large public audiences, the ideal candidate will have the ability to deal with delicate individual situations.
Exceptional interpersonal, organizational, leadership and managerial skills.
Ability to manage multiple tasks, meet tight deadlines, and ever-changing demands.
A commitment to confidentiality and good judgment on sensitive matters.
Willingness to work evenings and weekends and to travel, as needed.
Experience as a teacher, coach, advisor, or mentor at multiple grade levels is a plus.
Requires a valid Michigan driver's license with a satisfactory driving record.
Cranbrook offers competitive compensation and benefits that include medical, dental, life insurance, long-term and short-term disability, and retirement programs with employer contribution. We also offer generous paid time off, 11 paid holidays and 3 floating holidays, employee discounts, and a unique environment in an educational setting that values collaboration.
For consideration, please submit a resume and cover letter.
Associate Director - Board of Directors
Associate director job in Novi, MI
Vibe Credit Union Associate Director Program As part of our continued commitment to leadership development and long-term strategic sustainability, we are excited to introduce the Associate Director Program at Vibe Credit Union. This initiative is designed to identify, mentor, and prepare qualified individuals for future service on our Board of Directors.
The program will offer emerging leaders an opportunity to gain firsthand insight into board governance, credit union operations, and the strategic responsibilities of board leadership. By investing in this program, we aim to ensure Vibe Credit Union remains strong, diverse, and forward-looking in its governance practices.
Definition of an Associate Director
An Associate Director of Vibe Credit Union is a member in good standing who has demonstrated a strong interest in actively participating in the credit union's governance.
Recruiting Process for an Associate Director
* All members of the Official Family, Senior Leadership Team, and Branch Managers are encouraged to identify individuals-whether members or community leaders within Vibe's service area-who may be
* interested in and well-suited for the Associate Director Program. Additionally, the Marketing Department
* may promote the program through the credit union newsletter or pursue other outreach efforts, as approved by the Associate Director Committee, to raise awareness and attract qualified candidates.
Becoming an Candidate for Associate Director
* Invitation to the Associate Director Program. A member may request participation in the Associate
* Director Program by submitting a letter of interest or may receive an invitation from the Associate Director Committee. The Associate Director Committee shall be composed of one representative appointed by the Board of Directors, one representative appointed by the executive management team, and any additional
* individuals designated by the Board. The current standing members of the Associate Director Committee are appointed by the Chair from the Board of Directors, and CEO/President.
* Application Materials and Background Check. To be considered, the member must submit a resume, and volunteer application. Additionally, the member must consent to Vibe Credit Union conducting a reasonable background check to verify qualifications. This includes, but is not limited to, authorization for Vibe Credit Union to obtain a consumer report and confirmation of bondability.
* Eligibility Questionnaire. All prospective candidates must complete an eligibility questionnaire as part of the application process.
* Candidacy Invitation. Upon review and approval by the Associate Director Committee, a member may be formally invited to become a candidate for the Associate Director Program.
Eligibility Requirements for Candidates
* The individual must be a member of Vibe Credit Union in good standing. A "member in good standing" is defined as someone who maintains at least one share account and has had no loan delinquencies-either personally or as a cosigner-within the previous 24 months.
* The individual must be deemed an acceptable bonding risk by a bonding company licensed to operate in the State of Michigan.
* The individual must not have been removed from any position as a director, officer, or employee of a
* financial institution by a federal regulator, a state regulator (excluding the Director of the Department of Insurance and Financial Services), or by a court of competent jurisdiction.
* The individual must not have been convicted of any crime involving dishonesty or breach of trust.
* The individual must not be habitually negligent in fulfilling financial obligations to the credit union or other creditors. "Habitually negligent" is defined as having no reported delinquencies in the past 24 months, no bankruptcy filings in the past seven years, and no more than two missed payments to any creditor within any twelve-month period.
* The individual must not have been convicted by, or found in violation by, a court of competent jurisdiction or the commissioner, of any law of the State of Michigan that is enforced or administered by the commissioner.
* If an individual ceases to meet any of these eligibility requirements while serving as a Candidate or Associate Director, he or she shall be immediately removed from that position.
* If an Associate Directors fails to attend three (3) consecutive regular Board meetings, the position may be declared vacant.
Responsibilities of a Associate Director
* Associate Directors are expected to review, understand, and agree to abide by the Board of Directors
* Responsibility Policy, which is established in accordance with the Michigan Credit Union Act. They must also sign the Associate Director Candidate Confidentiality Agreement as well as the Volunteer Service Agreement.
* Associate Directors are to maintain a high level of professionalism during Board meetings, events, and other activities to which they are invited. They are encouraged to actively participate in discussions, offering insight and perspective on behalf of the membership and in alignment with Vibe's vision, strategic direction, and commitment to safety and soundness. While Associate Directors contribute meaningfully to dialogue, they do not hold voting privileges at Board of Directors meetings.
Director of State & Local Policy - Michigan
Associate director job in Detroit, MI
Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging.
Join us at enterprisecommunity.org
Working at Enterprise
At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.
Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.
Summary
The MI Director of State & Local Policy will lead the development and implementation of Enterprise's policy agenda in MI, focusing on Wayne County. This role will report directly to the VP, Central Midwest Market Leader. The position will be based in Detroit, working with key team members to organize advocacy efforts to advance our agenda. The position will have access to and interact with Enterprise's National State & Local Policy team, including other market-based staff focused on state and local policy efforts nationwide. The position will also coordinate local participation in national policy activities on issues such as the housing tax credit and other programs and legislation that affect the stability of low-income families and individuals.
Job Description
Responsibilities:
* Lead state- and local-level policy work on appropriations, legislation, ordinances, ballot measures, and regulations in Michigan, with a focus on Wayne County.
* Lead the development of the Enterprise's state, regional, and local policy agenda for the Michigan market, identify key policy priorities, and ensure priorities are aligned internally with the Enterprise's national agenda and externally with partners.
* Identify key partners and cultivate relationships, in coalitions or campaigns, with advocacy organizations at the state and local levels.
* Prepare advocacy materials such as written and oral testimony, white papers, fact sheets, case studies, and legislative summaries.
* Refine and implement systems for soliciting comments and action from partners, including adapting and circulating letters of support for state and/or national legislation with appropriate partners.
* Attend relevant briefings, meetings, and hearings and report back to market on progress and developments.
* Support Enterprise's federal policy priorities by advocating to state and local officials and the Michigan Congressional Delegation on national issues such as LIHTC, NMTC, federal subsidy programs, and other issue areas, as requested. Participate in Enterprise's annual Lobby Day in Washington, DC.
* Coordinate closely with Enterprise's National Director for State & Local Policy and our market-based network of State & Local Policy Directors to share information, policy issues, and best practices. Participate in State & Local Policy retreats two times per year.
* Research policies, programs, incentives, and regulations that can promote and support affordable housing as part of a larger community development agenda.
* Utilize data, research, and best practices to inform policies that increase affordable housing supply and access.
* Coordinate strategic internal and external communications with support from the national communications team.
* Provide written input on Michigan policy fundraising proposals with the resource development team.
Qualifications:
* Undergraduate degree in public policy, economics, urban planning, real estate, or related field required
* 10+ years relevant work experience in public policy, urban planning, real estate, or a related field.
* Preferred experience with affordable housing and/or housing policy in Michigan.
* Demonstrated experience navigating legislative processes, working with government and elected officials, and advocating for specific policies at the state and local levels.
* Demonstrated research experience.
* Ability to analyze, synthesize, and translate complex information, orally and in writing, to influence the process and explain results to parties inside and outside the organization.
* Strong interpersonal skills and ability to work effectively in a team or independently.
* A self-starter who can manage multiple tasks simultaneously and in a fast-paced environment, often under stringent deadlines.
* Strong PowerPoint and Excel skills and experience preparing presentations for various audiences.
* Strong commitment to Enterprise's mission: ***************************
Total Rewards at Enterprise:
You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing.
Enterprise offers a comprehensive total rewards package for you and your family.
The base salary for this role is $106,000 to $130,000, depending on level of skills and experience.
The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.
At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.
PLEASE NOTE: We are not able to provide sponsorship or relocation for this position.
#LI-NU1 #ID
Auto-ApplyAssociate Director of Strategy & Engagement
Associate director job in Detroit, MI
The Archdiocese of Detroit is seeking a highly organized, strategic, and mission-driven professional to serve as the Associate Director of Strategy & Engagement. This critical role will provide cross-functional leadership across the Office of Development, overseeing project timelines, managing workflows, and driving implementation of initiatives in support of the Archdiocese and Sacred Heart Major Seminary. The ideal candidate will bring demonstrated expertise in project management, engagement strategy, and communication planning, paired with strong leadership, collaborative instincts, and an unwavering commitment to advancing the mission of the Church through excellence in execution. The role requires a proactive leader who excels at balancing long-term planning with day-to-day execution in a dynamic, faith-driven environment. Key Responsibilities Project & Operations Management
Oversee and maintain a comprehensive calendar for the Office of Development, ensuring alignment across fundraising, stewardship, and engagement initiatives.
Serve as the primary administrator for project management systems to track progress, meet deadlines, and streamline workflows for the Development team.
Serve as the primary contact for internal and external departments, ensuring collaboration and efficiency in executing strategic priorities. Lead cross-functional teams, ensuring clear communication and accountability for deliverables.
Create and implement best practices for engagement event operations, ensuring excellence in execution and a positive experience for all attendees.
Support monitoring and management of department budgets, with particular focus on events and CSA.
Provide executive-level support to the Director of Mission Advancement, assisting with meeting preparation, presentations, and cross-departmental initiatives.
Development Communications, Engagement, and Events
Support planning and execution of strategic communications for events, fundraising campaigns, donor stewardship, and annual impact reporting, ensuring alignment with goals and mission.
Collaborate with the internal and external partners to create high-quality materials, including invitations, appeals, gratitude pieces, and impact reports.
Coordinate outreach across key audiences to ensure personalized, mission-driven engagement.
Manage timelines and budgets for multichannel campaigns (print, email, web, social media).
Oversee event logistics (budgeting, vendor management, contracts, marketing, and post-event evaluation).
Partner with development and curia/seminary staff to create engagement and event strategies that advance the mission and philanthropic goals of the Archdiocese of Detroit and Sacred Heart Major Seminary.
Develop programming that fosters engagement, cultivates relationships, and achieves fundraising objectives.
Build relationships with parishes, schools, and ministries to coordinate engagement experiences and events that align with the Archdiocese's goals for philanthropy and outreach.
Qualifications & Experience
Bachelor's degree in business administration, communications, nonprofit management, or a related field.
5+ years of experience in project management, operations, and/or event planning, preferably in a nonprofit, higher education, or faith-based setting.
Proven ability to manage multiple projects simultaneously while maintaining attention to detail and meeting deadlines.
Strong interpersonal and communication skills (both written and verbal), with experience engaging high-level donors, clergy, and community leaders.
Proficiency in project management tools, CRM systems, and event planning software is highly desirable.
Proven ability to manage budgets effectively and achieve financial goals.
Commitment to the mission and values of the Archdiocese and a deep understanding of the role of philanthropy in faith-based organizations.
Core Competencies
Demonstrate and reflect an understanding of and commitment to the mission and core values of the Archdiocese of Detroit and Sacred Heart Major Seminary, both on campus and to the larger community.
Strategic thinking and planning, with flexibility and problem-solving under pressure
Exceptional organizational skills and attention to detail
Ability to work independently and collaboratively in a fast-paced environment to effectively fulfil a list of diverse projects.
Strong leadership and team-building abilities
Seeks out efficiencies and demonstrates good use of available resources.
Proactively responds to changes in workload prioritization and department needs.
Relationship-building and stakeholder engagement.
Customer service and problem-solving expertise, with excellent verbal and written communication skills (in- person, phone, and email).
Success in effectively learning and utilizing new software and web-based database tools.
Must be able to maintain strict confidentiality handling highly sensitive material, such as protected PII (Personally Identifiable Information) and financial information.
Work Environment & Schedule This role is based in the Archdiocesan office and requires some evening and weekend availability for events and special projects. Physical demands Position requires the ability to exert light physical effort in sedentary to light work. May involve some lifting, carrying, pushing/or pulling of objects and materials (5-50 pounds). May involve extended periods of time standing or sitting at a keyboard or workstation. May involve repetitive motion (i.e., typing). May involve walking long distances. May require long periods of time speaking. Travel required Donor meetings and parish or school visits primarily within Southeast Michigan. Application Process Interested candidates should submit a resume, cover letter, and references to [Application Email]. Applications will be reviewed on a rolling basis. Supervisory Responsibilities n/a Affirmative Action/EEO statement The Archdiocese of Detroit is an equal opportunity employer and does not illegally discriminate based on race, color, religion, national origin, sex, age, disability, height, weight, genetic information, or marital or other legally protected status. The Archdiocese of Detroit is committed to achieving excellence through cultural diversity and encourages applications and/or nominations of women, persons of color, veterans, and persons with disabilities. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Deputy Director of Planning, Building & Ordinance
Associate director job in Bloomfield, MI
Oversees Zoning Board of Appeals, Planning Commission, Wetland Board, Lot Split, Rezoning and Site Plan applications. Serves as the main point of contact for applicants, residents, and developers on Planning related applications and public notices. Supervises Planning administrative staff. Reviews commercial building permits and change of occupancy requests for the Building Division. Assumes leadership role of PBO (Planning, Building, and Ordinance) in the director's absence.
ESSENTIAL DUTIES & RESPONSIBILITIES
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Processes site plans, rezonings, and lot splits. Processes Zoning Board of Appeals applications and brings them through to public meeting process to receive approval. Collaborates with Building and Ordinance staff as needed.
Provides customer service, answering questions related to planning, building, and ordinances from staff or from the public.
Manages the Assistant Planner and the Planning Administrative Assistant.
Attends meetings of the Township Board, Planning Commission, Wetland Board, and Zoning Board of Appeals as needed. Presents ordinance amendments, site plans, rezonings, lot splits, and variance requests.
Attends preplanning meetings with applicants, and/or staff. Attends site visits with property owners to view properties.
Manages the Planning, Building, and Ordinance Department in the Director's absence.
Performs other duties as required.
MINIMUM ENTRANCE QUALIFICATIONS
Education and Experience
Bachelor's Degree from an accredited college with major course work in Urban Planning or related field
7 to 9 years' experience
Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities
Licenses or Certifications
None.
OTHER JOB REQUIREMENTS
None.
PREFERRED QUALIFICATIONS
None.
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
Planning and Land Use law
Township ordinances, policies, and procedures
Services provided by other departments
Skill in:
Verbal and written communication
Public presentations
Leadership and mentorship
Conflict resolution
Ability to:
Remain organized, multi-task, and prioritize workload
Delegate responsibilities
Explain to others the processes, policies, and laws related to the building, planning, zoning, land use, and ordinances in the Township
Director of Service
Associate director job in Auburn Hills, MI
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water.
Location: Preferably in Auburn Hills, MI or near one of our established branches
Travel: Up to 50%
Job Summary:
The Director of Service plays a crucial role within the organization by managing all aspects of Mersino's service operations, ensuring efficiency, quality, and reliability in the repair and maintenance of the company's fleet of dewatering pumps, generators, heavy equipment, and vehicles. This position provides direct leadership to the corporate service team-including Regional Service Managers, Quality Manager, Corporate Service Manager, and the Global Pump Rental Facility Service Manager-and holds responsibility for the service capital budget. The Director of Service drives the development and execution of organization-wide service programs that strengthen uptime, utilization, longevity, and customer satisfaction, while ensuring consistency in processes, systems, and standards across all branches and facilities.
Typical Duties and Responsibilities:
• Lead and manage Regional Service Managers, Quality Manager, Corporate Service Manager, and the Global Pump Rental Service Manager; ensure performance, workload balance, and professional development
• Hold weekly reviews with Regional Service Managers to track KPIs, red tag trends, staffing, and compliance
• Oversee the Global Pump Rental refurb/major repair operation for throughput, quality, and alignment with priorities
• Partner with the Corporate Service Manager on repair order management, service scheduling, mechanic efficiency, and shop throughput
• Lead the capture of tribal knowledge into SOPs, training materials, and work instructions to ensure consistency and scalability across all locations
• Collaborate with Fleet and Purchasing leadership to align service activities with asset allocation, forecasting, and parts availability, escalating priorities as needed
• Partner with the Quality Manager on quality control, red tag closure, and service training programs
• Develop and implement a strategic service plan to maximize equipment longevity, uptime, and reliability
• Own deployment and integration of the service module in Mersino's ERP; enforce data integrity standards
• Establish preventive maintenance schedules and monitor compliance, resolving missed PMs or overdue hours
• Oversee the process for billing customers for damages and shortages, ensuring accurate documentation, consistent application of company policy, and timely escalation when disputes arise
• Own the company-wide red tag program, including reporting, closure accuracy, and KPI accountability
• Develop and implement SWIs and QCPs to maintain equipment to company specifications and industry standards
• Build a parts stocking system with reorder triggers for proper spare parts and tool inventory across locations
• Create and maintain predictive maintenance programs leveraging telemetry (Mersino Connect)
• Lead 5S and continuous improvement initiatives to drive efficiency, cost reduction, and service quality
• Partner with corporate purchasing to manage vendors, maintain approved lists, and define outsource vs. in-house services
• Partner with branch leadership on Mechanic staffing levels and Service Manager selection and onboarding
• Ensure all customer communication and repair documentation in Odoo is professional and compliant
• Own development and implementation of service policies, procedures, and SWIs
• Drive mechanic efficiency and repair cycle time improvements while maintaining safety and compliance
• Provide accurate and timely service KPIs for Monthly Operating Reviews and Board presentations
• Ensure service operations comply with safety and environmental standards; escalate EHS concerns promptly and consistently
• Uphold The Mersino Way as a guiding document for all service activities
Qualifications:
• Bachelor's degree in Logistics Management, Industrial Management, Mechanical Engineering, or a related field; or equivalent amount technical and related word experience
• Strong technical knowledge of fleet management as well as equipment maintenance and repair, with experience in a senior leadership role
• Experience in creating, implementing and maintenance and establishing company-wide policies and procedures
• Certification in continues improvement preferred
• In-depth knowledge of safety regulations and compliance
• Experience in contract negotiation and pricing management
• Planning and organizational skills in handling multiple projects
• Proficient in PC software applications including Microsoft Excel
Specific Expectations:
• Must be a team player; puts the Mersino team ahead of self-interests
• A professional demeanor
• Excellent written and verbal communication skills
• The ability to work under pressure to meet deadlines
• Ability to work flexible schedule to meet job requirements
• Ability to travel up to 50%
• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer/Veterans/Disabled
Auto-ApplyPartnership - Thought Leadership Associate Director
Associate director job in Sterling Heights, MI
JOB SUMMARYThe National Tax Operations Associate Director will play a key internal role focused on supporting our tax teams with complex partnership returns. This position is designed for someone with strong technical expertise who can serve as a resource to staff and partners, especially when it comes to reviewing challenging returns, addressing technical issues, and helping standardize workpapers and processes across the firm.
This role is highly collaborative and will involve working closely with various teams to ensure consistency and quality in our partnership compliance work. It also includes staying current on relevant legislation and court rulings and sharing those insights internally to keep our teams informed and aligned.
Although primarily internally focused, this role may occasionally be involved in client-facing work when a high level of technical insight is needed. The position carries billable hour responsibilities, and while travel is expected to be minimal, it may be required on occasion
Technical Review & Oversight
Review complex partnership tax returns and supporting workpapers for accuracy, completeness, and compliance
Identify and resolve high-level technical issues, escalating when necessary
Serve as the firm's subject matter expert on partnership tax compliance and reporting
Process & Standardization
Evaluate and enhance workpaper templates, documentation standards, and return preparation processes
Lead initiatives to standardize and streamline tax workflows across offices
Collaborate with technology and operations teams to implement automation and efficiency tools where appropriate
Internal Support & Collaboration
Provide ongoing support to tax staff and partners on partnership tax matters
Deliver technical training and coaching to improve team expertise and confidence in handling complex partnership engagements
Develop and distribute technical guides, process documentation, and updates as needed
Research & Communication
Monitor and interpret new tax legislation, regulatory developments, and key court decisions related to partnerships
Communicate relevant updates across the firm, including practical guidance and implications for our clients and our operations
Represent the firm in select thought leadership opportunities and industry forums
Client Engagement
Participate in client consultations involving highly complex partnership structures or unique tax issues as needed
Support business development efforts through technical input and strategic recommendations when appropriate
Supervisory responsibilities
May supervise subordinate staff
Work environment
Work is conducted in a professional office environment with minimal distractions
Physical demands
Prolonged periods of sitting at a desk and performing work in front of a computer screen for long periods of time
Must be able to lift up to 15 pounds at a time
Travel required
Limited travel may be requested for attending events, conferences, or internal meetings
Required education and experience
Bachelor's degree in accounting, finance, or a related field
10+ years of relevant experience
8+ years of progressive tax leadership experience in a CPA firm or related professional service environment
CPA license
Responsible for completing the minimum CPE credit requirement
Extensive technical knowledge of Subchapter K, including basis and capital accounts, complex allocations, and tiered structures
Proven experience reviewing complex partnership returns and workpapers
Demonstrated ability to lead and support internal tax teams
Strong communication skills with the ability to explain technical issues clearly and concisely
Preferred education and experience
Advanced degree (Master's) or additional relevant certifications
Experience with tax process improvement, standardization, or automation initiatives
Familiarity with tax compliance systems and workflow tools (e.g., CCH Axcess)
Prior experience in a national or multi-office CPA firm environment
Exposure to or participation in firm-wide tax training, technical updates, or policy development
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the colleague for this job. Duties, responsibilities and activities may change at any time with or without notice.
WHO WE ARE
UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms.
WHAT WE OFFER
POSITIVE WORK ENVIRONMENT
Enjoy a collaborative and supportive work environment where teamwork is valued.
ATTRACTIVE COMPENSATION PACKAGES
Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual.
COMPREHENSIVE BENEFIT PACKAGE
Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.
Auto-ApplyDirector of Operations, The Department at Hudson's
Associate director job in Detroit, MI
The Director of Operations will be successful when: * They establish the operational gold standard for one of Detroit's most significant new venues, ensuring every event-from intimate gatherings to large galas for 2,000 guests-is executed with flawless precision and world-class service.
* Success in this role means consistently achieving financial and operational excellence, fostering a strong, professional, and long-term operations team through dedicated mentorship and coaching, and acting as the primary, highly respected liaison between the venue operations, property management (Bedrock), corporate partners (like GM), and the hotel team (The Detroit EDITION hotel).
* Personally, and professionally, success is defined by leading by example, solving problems innovatively in a dynamic mixed-use environment, and taking immense pride in defining the service legacy for a landmark property that is redefining the city's skyline.
What You Will Do
* Lead all food and beverage operations across tenant services, the café amenity, and private events with a focus on exceptional hospitality, operational discipline, and consistent delivery of a Gold Standard experience.
* Establish strong systems, processes, and service standards that drive consistency, support growth, and create a foundation for world-class guest service.
* Maintain a visible leadership presence by spending meaningful time on the floor, supporting teams, removing obstacles, and ensuring every detail reflects the property's elevated expectations.
* Balance hands-on leadership with high-level operational planning, knowing when your presence in the operation drives excellence and when strategic focus is needed to advance long-term initiatives.
* Build a culture of accountability through clear expectations, coaching, follow-through, and an ability to see commitments through to completion.
* Partner closely with building leadership, property management, and tenant partners to anticipate needs, strengthen relationships, and elevate overall experience throughout the property.
* Oversee financial performance including labor planning, cost controls, inventory practices, and revenue optimization for daily operations and private events.
* Lead operational planning for private events, including staffing, event flow, service readiness, and client experience, ensuring each event reflects the high standards of the venue.
* Develop, mentor, and empower a high-performing hospitality team with a focus on skill building, professional growth, and a strong sense of pride in their work.
* Optimize and steward the physical spaces, ensuring every venue environment is well maintained, guest ready, and aligned with premium brand expectations.
* Drive adoption and effective use of tools, technology, and reporting to improve scheduling, forecasting, communication, and operational clarity.
* Champion a continuous improvement mindset by identifying opportunities, implementing solutions, and reinforcing practices that raise the bar for service, efficiency, and team engagement.
WHAT IMPACT YOU WILL MAKE
Operational Excellence & Innovation
* Oversee all day-to-day operations for the 56,000+ square feet of customizable event space, ensuring rigorous SOPs for all setup/breakdown, maintenance, and facility logistics are consistently applied.
* Champion new technology and equipment to enhance guest experiences and find operational efficiencies, ensuring seamless functionality of cutting-edge audiovisual systems.
* Plan and manage event and facility logistics, ensuring efficient and successful flow for events ranging from six to 2,000 guests.
Stakeholder & Strategic Collaboration
* Support the Vice President of Hospitality in driving key initiatives across the wider development.
* Ensure campus-wide satisfaction for all Food, Beverage, and Hospitality provided by Forte Belanger meets ownership, tenants, clients, and key stakeholder expectations.
* Actively collaborate with onsite sales partners in achieving sales goals and translating client visions into operational reality.
* Serve as the primary facilities liaison with property management (Bedrock), managing expectations and fostering strong working relationships.
Leadership, Coaching, & Culture
* Serve as a leader who leads by example, embodying the professionalism, rigor, and collaborative spirit expected of the team.
* Mentor and coach team members, investing in staff development to build a professional, highly skilled, and long-term operations team.
* Act as a hands-on problem solver who is innovative and thinks outside the box to quickly resolve unforeseen challenges and continuously elevate the guest experience.
* Cultivate a collaborative and hard-working team environment that takes pride in delivering world-class service.
WHO YOU ARE
* A polished, experienced hospitality leader who thrives in dynamic environments and holds a high bar for service, professionalism, and guest experience.
* Someone who leads by example, stays connected to the operation, and understands that being present for your team builds trust, consistency, and results.
* A committed operator who follows through, holds themselves and others accountable, and ensures that what is started is completed with excellence.
* A resourceful problem solver who anticipates needs, stays calm under pressure, and finds solutions that support both guest experience and operational efficiency.
* A strong coach who develops talent, provides clear feedback, builds confidence, and creates pathways for team members to grow and succeed.
* A strategic thinker who can move fluidly between big-picture planning and hands-on leadership, knowing when to step in and when to guide from a higher level.
* A meticulous steward of space who takes pride in presentation, ambiance, and operational readiness at every touchpoint.
* An excellent communicator who builds strong relationships with property leaders, tenant partners, and internal teams through clarity, consistency, and trust.
* A financially savvy operator who understands labor efficiency, cost controls, and how to drive performance without compromising the guest experience.
* A growth-minded professional who embraces innovation, welcomes feedback, and is energized by raising standards and elevating the overall experience of a flagship property.
Additional Requirements
* Demonstrated ability to be innovative and think outside the box in an operational setting, coupled with a strong collaborative and hard-working ethos.
* Exceptional organizational, communication, and interpersonal skills with a demonstrated ability to lead, motivate, and manage diverse teams through mentoring and coaching.
* A desire to embrace new technology and equipment for enhancing service delivery and improving operational efficiency.
* Must thrive in a fast-paced entrepreneurial culture.
* Highly motivated, self-directed, and results driven.
* Ability to organize, motivate, and lead a team in order to achieve results.
* Excellent communication and influencing skills.
Education, Training, and Experience:
* Education requirement: Bachelor's degree in hospitality management, business administration, or a related field is preferred.
* Years of experience: Minimum of 7-10 years of progressive leadership experience in operations management for a luxury hotel, major convention center, large-scale special event venue, or high-end mixed-use commercial property. Proven expertise in managing complex events, high-end food and beverage operations, advanced AV technology, and robust facility logistics is also required.
Preferred training:
* Training in the application of Artificial Intelligence (AI) and automation within hospitality operations, focusing on enhancing customer experience, streamlining operations, and improving decision-making processes (e.g., courses like those offered by eCornell on AI in Hospitality).
* Courses related to managing technology infrastructure and leveraging data analytics for demand forecasting, inventory management, and optimizing staff allocation in a large-scale venue environment.
* Preferred certifications: ServSafe Certification, Court of Master Sommeliers Level 1
* Travel requirements: No regular out-of-state travel is required. Occasional travel may be necessary for specific business development activities, such as attending trade shows and industry events, as well as for relevant training seminars. The frequency and duration will be discussed during the interview process for clarity.
#LI-DNI
DEPUTY DIRECTOR OF MAINTENANCE
Associate director job in Warren, MI
Job type: Full-Time Pay Rate: $57,238/year Job Status: Sourcing DEPUTY DIRECTOR OF MAINTENANCE OVERVIEW: The Deputy Director of Maintenance works in conjunction with the Director of Operations-Maintenance in performing major and minor maintenance both inside and outside of Stilwell and Joseph Coach Manor. This position shall be exempt from Civil Service as it relates to appointment. Appointed individual shall serve at the will of the City of Warren Housing Commission.
SUPERVISION RECEIVED: Work is performed under the direction of Departmental Managers and the City of Warren Housing Commission.
SUPERVISION EXERCISED: Supervise temporary employees as necessary. In the absence of the Director of Operations-Maintenance, the Deputy Director of Maintenance shall exercise supervision over the Maintenance Specialists, Senior Citizen Housekeeper(s), and temporary employees.
RESPONSIBILITIES: An employee in this class may be called upon to do any or all of the following:
* Assist the Director of Operation-Maintenance in performing major inside and outside maintenance.
* Assist in the daily operation of the housing facility.
* Supervise temporary employees when necessary.
* Perform necessary maintenance and repair of heating and cooling, electrical, plumbing, boiler, carpentry, compactor, fire control panels and systems, generators and contact vendors and contractors when necessary.
* Share in the 24-hour on call responsibility of the housing complex at the discretion of the Director of Operations-Maintenance. Applicant must be able to get to the facility in a very timely manner and have a valid driver's license.
* Perform assigned duties with minimal supervision.
* When necessary, reach overhead, grasp, bend, stoop, squat, climb and move about freely and occasionally lift up to 50 pounds. Must be able to climb stairs and ladders.
* Maintain confidentially in all issues relating to the Warren Senior Housing and its applicants/tenants.
* Be willing and able to perform on-call service requests.
* Ability to assist with snow removal during and after normal work hours.
* In the absence of the Director of Operations-Maintenance, the Deputy Director of Maintenance shall assume all responsibilities and powers of the Director of Operations-Maintenance's role.
* Attend City of Warren Housing Commission meetings, when necessary.
* The above statements are intended to describe the general nature and level of work being performed by people in this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
PRELIMINARY QUALIFICATIONS:
* Minimum of 2 years of experience working within apartment/housing communities.
* General building and grounds maintenance including irrigation repairs.
* Knowledge in HVAC, painting, drywall, plumbing & electrical repairs.
* Must have own transportation and share in the 24-hour on call responsibility of the housing complex at the discretion of the Director of Operations-Maintenance.
o Applicant must be able to get to the facility in a very timely manner and have a valid driver's license.
* Knowledge of, and ability to complete, full vacant turn processes, including drywall, painting, caulking and grouting required.
* Experience with windows, doors, appliances, faucets, garbage disposals and door lock repairs and replacements as well as carpentry, ceramic tile installation.
* Open to change and able to multi-task in a fast paced environment.
DESIREABLE QUALIFICATIONS:
* High school graduation or G.E.D. equivalent.
o Diploma or official, SEALED transcripts REQUIRED at the time of application
* Individual must have the ability to work with minimal supervision.
* Individual must be able to effectively communicate with co-workers and tenants, especially the senior citizens.
* 2 years of experience in Senior Housing or Senior Services industry.
* A/C Certified Type I-II or universal preferred.
* HVAC Certification strongly preferred.
* Position is Friday-Tuesday 8:30am to 5:00pm.
* Must have a valid driver's license to operate a vehicle in the State of Michigan.
* Driving record must meet City standards for insurability.
This position requires you to enter occupied units; therefore, employees are required to be honest and trustworthy with a satisfactory background. A valid drivers' license and reliable transportation will be required, as this position will entail the operation of city owned vehicles and equipment.
There is a six-month probationary period for this position.
Updated: October 1, 2025
Pay rate: $57,238/year
Excellent benefit package includes health, dental and life insurance, 401K plan, paid vacation and sick time.
Apply: Warren City Hall-Human Resources #410
One City Square, Warren, MI 48093
Weekdays 8:30 a.m.-5:00 p.m.
Deadline: ACCEPTING APPLICATIONS UNTIL POSITION IS FILLED
EQUAL OPPORTUNITY EMPLOYER
Please print the following documents to complete your application:
* Application
* Full-time Release Info. Agreement form
* Driver's License form
* EEO form
* Drug Testing Policy and Procedure Statement
If you have any questions, please call our office at ************.
Associate Director, Government Pricing
Associate director job in Ann Arbor, MI
Our Mission: At Esperion, we are working tirelessly to deliver innovative medicines that help patients reach their goals today, tomorrow, and into the future.
Esperion is a fully remote based company with a corporate headquarters located in Ann Arbor, MI. The Company offers a competitive salary including a performance-based bonus program and stock-based compensation, a comprehensive benefits package including a 401(k) matching plan and health insurance, and paid time off and holidays.
Position Title: Associate Director, Government Pricing
Preferred Location: Remote - US
Essential Duties and Responsibilities*
This position assists in managing all government pricing, including:
Provide support to the ED, Contracting and Pricing in all related matters and successfully and timely complete all tasks and responsibilities.
Responsible for data preparation, validation, calculation, and analytics related to the administration of government and commercial contracts.
Responsible for analyzing, documenting, reviewing, and the submission of all mandated product and pricing obligations for all federal and state government programs, including, but not limited to, Medicaid (AMP, BP, USA, state reporting), Office of Pharmacy Affairs (PHS), Veteran Affairs (NFAMP, FCP, FSS, IFF, TRICARE) within the mandated timelines.
Work collaboratively with 3rd party partners responsible for state price transparency reporting, government pricing, etc.
Maintain government pricing methodologies, standard operating procedures and reasonable assumptions as they pertain to government programs and pricing to reflect current federal statutes and regulations
Perform trend analytics and comparisons to benchmark to support calculations
Prepare analytics for Senior Management regarding price increases, product/contract negotiations and changes in legislation
SME for all IRA related responsibilities
Maintain products, pricing and contracts within ESPERION software programs
Reviewing and Validating chargebacks on a daily basis
Customer communications as they pertain to pricing and contracts
Work directly with sales staff, accounts receivable and customer service team as needed for customer requests
Perform other miscellaneous duties and job responsibilities to support Finance activities
*additional duties and responsibilities as assigned
Qualifications (Education & Experience)
Bachelor's degree in Finance, Accounting, Economics or similar required and a minimum of 8 years of experience with government price calculation and reporting for state and federal programs (Medicaid, PHS, FSS, state price transparency, etc.); or equivalent education and experience.
Accounting systems processes and controls - is knowledgeable of general accounting processes and associated controls
Quality Management - looks for ways to improve and promote quality and demonstrates accuracy and thoroughness
Software - Facility with Microsoft applications including Excel and comfortable learning and working within enterprise-wide accounting systems
Ability to work well under pressure and to work within short deadlines
Excellent organizational and multitasking skills, strong work ethic, and emphasis on attention to details
Work independently while effectively communicating and coordinating work efforts with others
Auto-ApplyDirector of State & Local Policy - Michigan
Associate director job in Detroit, MI
Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging.
Join us at enterprisecommunity.org
Working at Enterprise
At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.
Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.
Summary
The MI Director of State & Local Policy will lead the development and implementation of Enterprise's policy agenda in MI, focusing on Wayne County. This role will report directly to the VP, Central Midwest Market Leader. The position will be based in Detroit, working with key team members to organize advocacy efforts to advance our agenda. The position will have access to and interact with Enterprise's National State & Local Policy team, including other market-based staff focused on state and local policy efforts nationwide. The position will also coordinate local participation in national policy activities on issues such as the housing tax credit and other programs and legislation that affect the stability of low-income families and individuals.
Job Description
Responsibilities:
Lead state- and local-level policy work on appropriations, legislation, ordinances, ballot measures, and regulations in Michigan, with a focus on Wayne County.
Lead the development of the Enterprise's state, regional, and local policy agenda for the Michigan market, identify key policy priorities, and ensure priorities are aligned internally with the Enterprise's national agenda and externally with partners.
Identify key partners and cultivate relationships, in coalitions or campaigns, with advocacy organizations at the state and local levels.
Prepare advocacy materials such as written and oral testimony, white papers, fact sheets, case studies, and legislative summaries.
Refine and implement systems for soliciting comments and action from partners, including adapting and circulating letters of support for state and/or national legislation with appropriate partners.
Attend relevant briefings, meetings, and hearings and report back to market on progress and developments.
Support Enterprise's federal policy priorities by advocating to state and local officials and the Michigan Congressional Delegation on national issues such as LIHTC, NMTC, federal subsidy programs, and other issue areas, as requested. Participate in Enterprise's annual Lobby Day in Washington, DC.
Coordinate closely with Enterprise's National Director for State & Local Policy and our market-based network of State & Local Policy Directors to share information, policy issues, and best practices. Participate in State & Local Policy retreats two times per year.
Research policies, programs, incentives, and regulations that can promote and support affordable housing as part of a larger community development agenda.
Utilize data, research, and best practices to inform policies that increase affordable housing supply and access.
Coordinate strategic internal and external communications with support from the national communications team.
Provide written input on Michigan policy fundraising proposals with the resource development team.
Qualifications:
Undergraduate degree in public policy, economics, urban planning, real estate, or related field required
10+ years relevant work experience in public policy, urban planning, real estate, or a related field.
Preferred experience with affordable housing and/or housing policy in Michigan.
Demonstrated experience navigating legislative processes, working with government and elected officials, and advocating for specific policies at the state and local levels.
Demonstrated research experience.
Ability to analyze, synthesize, and translate complex information, orally and in writing, to influence the process and explain results to parties inside and outside the organization.
Strong interpersonal skills and ability to work effectively in a team or independently.
A self-starter who can manage multiple tasks simultaneously and in a fast-paced environment, often under stringent deadlines.
Strong PowerPoint and Excel skills and experience preparing presentations for various audiences.
Strong commitment to Enterprise's mission: ***************************
Total Rewards at Enterprise:
You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing.
Enterprise offers a comprehensive total rewards package for you and your family.
The base salary for this role is $106,000 to $130,000, depending on level of skills and experience.
The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.
At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.
PLEASE NOTE: We are not able to provide sponsorship or relocation for this position.
#LI-NU1 #ID
Auto-ApplyDirector of Service
Associate director job in Davison, MI
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water.
Location: Preferably in Auburn Hills, MI or near one of our established branches
Travel: Up to 50%
Job Summary:
The Director of Service plays a crucial role within the organization by managing all aspects of Mersino's service operations, ensuring efficiency, quality, and reliability in the repair and maintenance of the company's fleet of dewatering pumps, generators, heavy equipment, and vehicles. This position provides direct leadership to the corporate service team-including Regional Service Managers, Quality Manager, Corporate Service Manager, and the Global Pump Rental Facility Service Manager-and holds responsibility for the service capital budget. The Director of Service drives the development and execution of organization-wide service programs that strengthen uptime, utilization, longevity, and customer satisfaction, while ensuring consistency in processes, systems, and standards across all branches and facilities.
Typical Duties and Responsibilities:
• Lead and manage Regional Service Managers, Quality Manager, Corporate Service Manager, and the Global Pump Rental Service Manager; ensure performance, workload balance, and professional development
• Hold weekly reviews with Regional Service Managers to track KPIs, red tag trends, staffing, and compliance
• Oversee the Global Pump Rental refurb/major repair operation for throughput, quality, and alignment with priorities
• Partner with the Corporate Service Manager on repair order management, service scheduling, mechanic efficiency, and shop throughput
• Lead the capture of tribal knowledge into SOPs, training materials, and work instructions to ensure consistency and scalability across all locations
• Collaborate with Fleet and Purchasing leadership to align service activities with asset allocation, forecasting, and parts availability, escalating priorities as needed
• Partner with the Quality Manager on quality control, red tag closure, and service training programs
• Develop and implement a strategic service plan to maximize equipment longevity, uptime, and reliability
• Own deployment and integration of the service module in Mersino's ERP; enforce data integrity standards
• Establish preventive maintenance schedules and monitor compliance, resolving missed PMs or overdue hours
• Oversee the process for billing customers for damages and shortages, ensuring accurate documentation, consistent application of company policy, and timely escalation when disputes arise
• Own the company-wide red tag program, including reporting, closure accuracy, and KPI accountability
• Develop and implement SWIs and QCPs to maintain equipment to company specifications and industry standards
• Build a parts stocking system with reorder triggers for proper spare parts and tool inventory across locations
• Create and maintain predictive maintenance programs leveraging telemetry (Mersino Connect)
• Lead 5S and continuous improvement initiatives to drive efficiency, cost reduction, and service quality
• Partner with corporate purchasing to manage vendors, maintain approved lists, and define outsource vs. in-house services
• Partner with branch leadership on Mechanic staffing levels and Service Manager selection and onboarding
• Ensure all customer communication and repair documentation in Odoo is professional and compliant
• Own development and implementation of service policies, procedures, and SWIs
• Drive mechanic efficiency and repair cycle time improvements while maintaining safety and compliance
• Provide accurate and timely service KPIs for Monthly Operating Reviews and Board presentations
• Ensure service operations comply with safety and environmental standards; escalate EHS concerns promptly and consistently
• Uphold The Mersino Way as a guiding document for all service activities
Qualifications:
• Bachelor's degree in Logistics Management, Industrial Management, Mechanical Engineering, or a related field; or equivalent amount technical and related word experience
• Strong technical knowledge of fleet management as well as equipment maintenance and repair, with experience in a senior leadership role
• Experience in creating, implementing and maintenance and establishing company-wide policies and procedures
• Certification in continues improvement preferred
• In-depth knowledge of safety regulations and compliance
• Experience in contract negotiation and pricing management
• Planning and organizational skills in handling multiple projects
• Proficient in PC software applications including Microsoft Excel
Specific Expectations:
• Must be a team player; puts the Mersino team ahead of self-interests
• A professional demeanor
• Excellent written and verbal communication skills
• The ability to work under pressure to meet deadlines
• Ability to work flexible schedule to meet job requirements
• Ability to travel up to 50%
• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward
Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer/Veterans/Disabled
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